OPERATIONS SYSTEM ANALYST I
27 days ago
San Angelo
Job Description Position will be open until filled. We are currently seeking: An Operations System Analyst I to join our team. In this role, you will perform routine and complex administrative, technical, and analytical work in the support of the City's Asset Management Software. This full-time position will assist City Department Heads and Division Managers in administering the City's asset management software and in carrying out special projects providing a variety of analytical functions related to its application. Your responsibilities will include: • Assistance with the management and oversight of the City's Asset Management Software., • Working with internal departments and external partners in the configuration, implementation, training, maintenance, and troubleshooting of Asset Management Software., • Performing a wide variety of research, administrative, and analytical duties in support of functions, operations, and program areas related to Asset Management Software applications., • Performing duties in support of various administrative operations and activities within assigned area of responsibility including analysis of assets and infrastructure, special projects, research studies, and other specialized functions., • Preparing and submitting numerous reports to various internal departments., • Maintaining management databases and dashboards used in capturing critical information on assets and infrastructure, budget performance, work and project statuses, and work accountability., • Assisting with routine and complex internal inquiries related to assets, infrastructure, and Asset Management Software management., • Maintaining, troubleshooting, testing, updating, and/or upgrading computer software, and mobile applications., • Conducting a variety of file storage functions; maintaining computer system files; monitoring system capacity and file size; deleting obsolete files as necessary., • Reviewing technical logs; monitoring computer software for proper functioning., • Diagnosing and troubleshooting a variety of technical systems issues., • Responding to technical inquiries and requests from departmental management and personnel., • Providing systems support and training to end users., • Compiling and analyzing statistical data; creating specialized reports as required, • Assisting in coordinating and implementing technology projects., • Follow written and oral instructions, departmental policies, rules, regulations, and laws. Requirements and Skills: • Analytical and Problem Solving to identify issues and develop effective solutions, • Extracting data, creating and analyzing reports., • Office Software: Word processing and spreadsheets., • Ability to communicate effectively verbally and in writing., • Preparing programs, presentations, reports, and end user training materials, • Organizing and prioritizing work activity., • Efficiently accomplishing assigned tasks and projects., • Establishing and maintaining effective working relationships with employees, supervisors, and other departments. MINIMUM QUALIFICATIONS: Education and Experience: Bachelor's degree in Information Technology, Data Analytics, Computer Science, or related field and one to three years of analytical experience is required; or an equivalent combination of education and experience in related field. Additional familiarity with Finance, Accounting, Business Management, Local Government, or similar disciplines preferred. Required Licenses or Certifications: • A valid Texas Driver License with a good driving record is required., • Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Required Knowledge of: • Asset Management, CMMS (Computerized Maintenance Management Systems) and Work Order System configuration, management, budgeting principles, operation, and application., • Computers, mobile devices, and electronic data processing., • Modern records management techniques, office practices and procedures. Preferred Knowledge of: • Departmental operations relative to Public Works., • SQL and database management principles and best practices., • Geographic Information Systems (GIS) and other software associated with Asset Management Physical Demands / Work Environment: • Work is performed in a standard office environment., • Subject to sitting, standing, walking, bending, reaching, and lifting of objects up to 20 pounds.