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Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean. What you’ll do • Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility, • Assists customers in making payment to fully automated revenue control equipment, • Goes above and beyond to deliver an exceptional client and customer experience that is guided by the SP+ Promise, • Assists in the management of the day-to-day activities of the assigned location., • Monitors parkers in pay-in lanes, • Makes every customer interaction a moment that matters through friendly and professional conduct., • Willing to assist customers that have forgotten where they parked their vehicle., • Performs other necessary functions as assigned., • Conducts garage and facility audits as required by management., • Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct., • Makes change (if required) for customers before transactions., • Quotes rates for parking services., • Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily., • Resolves customer complaints independently or with the aid of a supervisor., • Answers telephone in a prompt and courteous manner (if required)., • Maintains cleanliness of facility and picks up trash in the surrounding area., • Presents themselves professionally (neat appearance and in uniform) at all times while at work., • Arrives to work on time for scheduled shifts., • Completes any other duties that may be assigned by the supervisor. Qualifications What you need Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required: High School Diploma or an equivalent combination of experience and education Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is usually moderate to loud., • The exposure level in the work environment to vehicle emissions is moderate to high, • The exposure level in the work environment to extreme hot/cold temperatures is moderate to high., • The work environment is subject to all weather conditions including, but not limited to, precipitation and wind., • The exposure level in the work environment to bright sunlight and nighttime working conditions is high. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. Salary Range: $17.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean. • Assists customers in making payment to fully automated revenue control equipment, • Helps customers with parking services and facilitates the expedient flow of traffic through the facility, • Leads programs to improve client and customer satisfaction, • Assists in the management of the day-to-day activities of the assigned location., • Monitors parkers in pay-in lanes, • Interacts with customers in a friendly and professional manner, • Provides assistance to customers that have forgotten where they parked their vehicle., • Performs other necessary functions as assigned., • Conducts garage and facility audits as required by management., • Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct., • Makes change (if required) for customers before transactions., • Quotes rates for parking services., • Gives directions to customers to various locations in the city., • Resolves customer complaints independently or with the aid of a supervisor., • Answers telephone in a prompt and courteous manner (if required)., • Maintains cleanliness of facility and picks up trash in the surrounding area., • Presents themselves professionally (neat appearance and in uniform) at all times while at work., • Arrives to work on time for scheduled shifts., • Completes any other duties that may be assigned by the supervisor. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required: High School Diploma or an equivalent combination of experience and education Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is usually moderate to loud., • The exposure level in the work environment to vehicle emissions is moderate to high, • The exposure level in the work environment to extreme hot/cold temperatures is moderate to high., • The work environment is subject to all weather conditions including, but not limited to, precipitation and wind., • The exposure level in the work environment to bright sunlight and nighttime working conditions is high. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. Salary Range: $15.50 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description Shift Manager Location: Omaha, NE Pay: $45,000 per year Job Type: Full-time Why Work Here? At Fostering Futures, we’re more than a Residential program—we’re a family committed to changing lives. By joining our team as a Shift Manager, you’ll step into a mission-driven role, ensuring the daily operations of our program run smoothly while providing support and care to at-risk youth. Here’s why Fostering Futures is the perfect place for your career: • Meaningful Impact: Play a hands-on role in creating a safe and nurturing environment for youth. Your leadership will directly contribute to brighter futures., • Growth & Development: We prioritize your success with ongoing training, professional development, and opportunities to expand your skills in trauma-informed care and leadership., • Supportive Team: Work collaboratively with passionate professionals who share a common goal of helping youth succeed., • Morning Shift (7:00 AM – 3:30 PM): Lead daytime operations, coordinate with administrative staff, and oversee appointments and client progress., • Evening Shift (3:00 PM – 11:30 PM): Supervise evening routines, recreational activities, and client interactions, while maintaining a structured environment. Responsibilities As a Shift Manager, your duties include: General Responsibilities (All Shifts): • Supervise and support direct care staff to ensure high-quality services for youth., • Implement trauma-informed practices to maintain a safe and nurturing environment., • Monitor the daily schedule and ensure smooth transitions between activities., • Respond promptly to incidents, document actions, and escalate to leadership as needed., • Conduct end-of-shift handoffs, ensuring clear communication and continuity of care., • Perform routine facility checks to uphold safety and cleanliness standards., • Participate in a rotating on-call schedule, addressing emergencies as required. Morning Shift (7:00 AM – 3:30 PM): • Coordinate administrative activities such as scheduling appointments and meetings., • Engage with external stakeholders, such as schools and therapists, to support youth progress., • Oversee and prepare documentation for program updates and compliance. Evening Shift (3:00 PM – 11:30 PM): • Monitor and supervise evening routines, including structured recreational and educational activities., • Support crisis interventions and de-escalate behavioral issues., • Ensure smooth transitions during client activities and bedtime routines. Overnight Shift (11:00 PM – 7:30 AM): • Maintain safety and security throughout the facility during nighttime hours., • Conduct regular bed checks and document overnight incidents., • Bachelor’s degree in social work, human services, or a related field (preferred but not required)., • 2+ years of experience in residential care, youth services, or supervisory roles., • Strong leadership, problem-solving, and organizational skills., • CPR and First Aid certification (or willingness to obtain upon hire)., • Ability to remain calm under pressure and handle crisis situations effectively., • Ability to lift and carry up to 25 pounds regularly and up to 50 pounds occasionally., • Dental insurance, • Vision insurance, • Life insurance, • Paid time off (PTO), • Ongoing professional development opportunities Schedule • Assigned shifts: Morning (7:00 AM – 3:30 PM), Evening (3:00 PM – 11:30 PM), or Overnight (11:00 PM – 7:30 AM). Join a mission-driven team committed to creating a better future for youth. Apply today to be part of Fostering Futuresas a Shift Manager and make a meaningful impact every day! Company DescriptionFostering Futures is a youth-focused organization dedicated to providing comprehensive care and support for at-risk youth in a safe, therapeutic environment. Our mission is to empower children and adolescents by nurturing their emotional, social, and personal development, helping them navigate life’s challenges while fostering resilience and positive outcomes. At Fostering Futures, we believe in the potential of every child. Our team of compassionate and highly skilled professionals works tirelessly to create an atmosphere where children can heal, grow, and succeed. Through individualized care, trauma-informed approaches, and specialized programs, we provide a pathway to brighter futures for those who need it most. We are committed to creating a supportive workplace where our employees can thrive, offering opportunities for personal and professional growth through training and development programs. At Fostering Futures, you’ll be joining a team dedicated to making a lasting difference in the lives of children and their families.Fostering Futures is a youth-focused organization dedicated to providing comprehensive care and support for at-risk youth in a safe, therapeutic environment. Our mission is to empower children and adolescents by nurturing their emotional, social, and personal development, helping them navigate life’s challenges while fostering resilience and positive outcomes.\r\n\r\nAt Fostering Futures, we believe in the potential of every child. Our team of compassionate and highly skilled professionals works tirelessly to create an atmosphere where children can heal, grow, and succeed. Through individualized care, trauma-informed approaches, and specialized programs, we provide a pathway to brighter futures for those who need it most.\r\n\r\nWe are committed to creating a supportive workplace where our employees can thrive, offering opportunities for personal and professional growth through training and development programs. At Fostering Futures, you’ll be joining a team dedicated to making a lasting difference in the lives of children and their families.