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The Unlimited Web Company
Sales Representative - REMOTE WORK
5 hours ago
$15 hourly
Full-time
Manhattan, New York
Position Title: Sales Development Representative - REMOTE WORK Company: The Unlimited Web Company Employment Type: Full Time Department: Sales & Marketing Reports To: Sales Manager / Team Lead We are looking for high energy sales reps to join our fast-growing creative marketing startup. This is a fast-paced, results-driven remote role offering a competitive base and weekly paid commissions. Reps will be building curiosity and EXCITEMENT via phone and video surrounding the company’s digital products, such as mobile app development and AI-driven workflows. HARDWARE REQUIREMENTS: • iPhone to access our CRM, • and a Windows, or Mac or Chromebook laptop Daily High-Volume Outreach: Starting at 8a ET Cold calling involves having quick pleasant conversations with prospective clients about how our amazing offer can transform their business, using company-provided tools to identify sales opportunities Sales: We offer a consultative sales approach for consistent brand messaging and objection handling Attendance of sales coaching and strategy meetings Adherence to sales process and metrics in order to maintain strong weekly earnings DAILY fresh lead lists and AI-driven telecommunications tools provided We are looking for: Experience in sales, cold calling, telemarketing, affiliate marketing, account executive, inside sales, business development, sales development Resiliency, coachability and problem-solving skills Familiarity with technology such as AI LLMs, Claude, Deepseek, "prompt-engineering", OpenAi, Zapier, Make, Calendly, CSS/HTML/JAVA, Web CMS, Salesforce, Excel, Data-Scrubbing, Monday, Microsoft, Slack, Teams, Google Workspace Interview Process: 1. Virtual Screening, 2. Phone Interview, 3. Final Video Interview *Final Offer contingent upon background check Start Dates March 9th, 2026 March 12th, 2026
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Stealth
Cleaner
17 hours ago
$45–$50 hourly
Full-time
Manhattan, New York
We're launching a premium new home cleaning service for discerning New Yorkers - and we're looking for our first and most important hire. This isn't a typical cleaning job. You'll be the face of a luxury brand, setting the standard for everything that comes after you. As we grow, so does your role. What makes this different: • $50/hour (nearly 2x market rate), • Flexible scheduling - you choose your availability, • Premium clientele in Manhattan's best buildings, • Performance bonuses as we scale You are: • Polished, professional, and takes pride in your work, • Experienced in high-end residential cleaning (2+ years), • Reliable - clients will know you by name, • Comfortable in a professional uniform, • Able to pass a comprehensive background check, • Detail-oriented (you notice what others miss), • Well-connected with other quality cleaning professionals in NYC What you'll do: • Execute premium cleaning services to the highest standard, • Help establish our quality protocols and checklists, • Represent us with every client interaction, • Refer trusted colleagues as we expand (bonuses for successful referrals) As we grow, you grow: • First referral bonus: $300 for every cleaner you refer who stays 90+ days, • Opportunity to move into a lead/training role, • Performance bonuses tied to client retention and reviews Requirements: • NYC-based, • Own transportation or comfortable with subway between appointments, • Smartphone (scheduling app required), • Able to bring basic supplies (we'll reimburse), • Fluent English (client communication is key), • 2+ years residential cleaning experience To apply: Send a voice note or short video introducing yourself. Tell us why you take pride in your work. Keywords: Maid, Housekeeper, Cleaner
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Financial institution
Financial Advisor
1 day ago
Part-time
Flushing, Queens
Hello! We are looking for people interested in making additional income! In-person training is provided and we also offer sponsorship for federal and state licenses that are yours to keep! We have 2 office's available in Flushing, Queens and also Melville, Long Island. Must be able to pass a background check. (Permanent resident or US citizen)
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Glazer and Partners
Bilingual (Eng/Spanish) Reps & Managers Needed-No Cold Call-Work Remote
5 days ago
$20000–$125000 yearly
Full-time
Long Island City, Queens
We are the NY division of a global FORTUNE 500 company, publicly traded on the NYSE. Since 1951 we have successfully assisted union workers with their benefit packages. They are requesting our services and we are responding to their requests. There is no cold calling, soliciting or prospecting. We work with "blue collar" workers such as teachers, constructions workers, nurses, home health aids, electricians, actors, MTA workers and many more. Since the Corona virus began, we have gone 100% remote and our company has grown over 38%! We are looking to grow again this year by continuing to hire, train and promote our new remote hires. To accomplish this, we seek applicants who want a career position with an option of being groomed into management. TO APPLY YOU MUST LIVE IN EITHER: NY or NJ. Ask yourself: -Are you a “people person”? -Can you work remotely (from home or elsewhere) while being part of a team? -Are you organized and can you multitask? If you answered “Yes” to the above questions, please continue to read…. You must: :Have a good work ethic :Be coach-able and goal orientated :Have integrity & ethics and pass a background check :Possess excellent communication skills :Want a "career" position, not just a "job", which offers promotions to management (optional) *Bi-lingual not a requirement but a PLUS! (We do have Spanish speaking clients.) *Be authorized to work in the United States We offer: • Initial and continuous training with an ongoing mentor, • Benefits after 90 days including union membership, • Stock options, • Health benefits available, • Promotions based on results not seniority for remote workers, • Yearly incentive trip for 2
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Midwood / InstaCare Ambulance Service
Emergency Medical Technician (EMT-B) (Bronx Base)
7 days ago
Full-time
Gravesend, Brooklyn
Midwood EMS is seeking new and experienced EMTs with excellent communication and interpersonal skills to work from our Bronx Base located in Westchester Square. What We Offer: $1,000 Sign-On Bonus for Full-Time Employee Flexible Schedules Seeking Full-Time and Part-Time EMTS Weekly Paychecks Paid Time Off Free Uniforms Daily Overtime and Bonus Opportunities Professional Work Environment Friendly, Dedicated Coworkers Bronx & Brooklyn Base Options Union Benefits About Midwood EMS: We love what we do and take great pride in how we do it Communication and great customer service are our cornerstones ensuring the highest level of patient satisfaction and quality care - every day and with every patient Qualifications of an EMT: Valid New York State EMT-Basic certification required New York State Driver’s License preferred Any and all other requirements for the position as determined by the New York State Department of Health or other regulating agency or statute. Duties & Responsibilities of an EMT: Provides Basic Life Support (BLS) in compliance with city, state, and organizational procedures Be helpful, friendly, and professional throughout all interactions with patients, co-workers, supervisors, and the public Must be able to lift, push, and pull 125 lbs or more Maintain a clean and fully stocked ambulance per NYS DOH requirements, restocking supplies at the end of each shift Notice: EMS agencies in NYS are required by law (Executive Law Section 837-s) to check applicants (who may be involved in the care or transportation of patients) personally identifying information against the Sex Offender Registry and make a determination of eligibility to become a member/employee pursuant to Correction Law Article 23-A Midwood EMS is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, protected veteran status, or any other characteristic protected by law.
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Safety First Daycare
Daycare Assistant
8 days ago
$17 hourly
Part-time
Brooklyn, New York
We’re currently looking for a part-time daycare assistant for our licensed home childcare program. To start, the position will be Thursdays and Fridays, with a paid trial/shadowing day scheduled on a Monday–Wednesday. As enrollment grows, hours will expand to Mondays–Wednesdays. Responsibilities include: • Caring for children ages 2–13 (including 2 infants), with up to 6 children at a time, • Light cooking, food preparation, and regular cleaning, • Assisting with curriculum and daily activities, • Completing basic computer-based forms (food program, timesheets, etc.), • Helping with administrative tasks as needed, • Picking up children from after-school programs Schedule & Requirements: • Typical hours: 8:00 AM–6:00 PM (occasionally starting at 7:00 AM), • Comfortable working independently, • CPR & First Aid certified (or willing to obtain), • Must pass fingerprinting and background checks upon hire If this sounds like a good fit, we’d love to connect and potentially set up an interview and paid trial day. The position starts at minimum wage ($170/day). Please reply with a little about your experience and availability.
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Afterschool team leader
Afterschool team leader
12 days ago
$18–$20 hourly
Part-time
Bryn Mawr Park, Yonkers
Must have experience with kids and be able to pass a background check. Help with homework and and supervise the children at all times. Must be at least 18 years old
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Rising Tide Effect
Program Coordinator
15 days ago
$25–$30 hourly
Part-time
Rockaway Park, Queens
Job Description: Reporting to the Director of Programs, the Program Coordinator runs the day-to-day operations of The Rockaway Hotel and Ocean Park Apartments program sites. They ensure swim lessons run smoothly, staff are supported, meals are provided and participants have a safe, positive, and engaging experience. The Program Coordinator is responsible for all registration of participants, liability waivers, swimming gear, scheduling, communication between the facility and the organization as well as participants and staff. The Program Coordinator supervises Swim Instructors, Coaches, Field Staff, Seasonal Staff, etc. The Program Coordinator helps to track data, survey completion and reporting post programs. Paid staff training will take place at the end of June for 8 hours (Date & Location TBD). 📅 Regular Weekly Schedule: 📅 • The Rockaway Hotel: Tuesdays, Wednesdays, Thursdays from 7:15 am to 9:45 am., • Ocean Park Apartments: Tuesdays and Wednesdays from 10:45 am to 1:15 pm Note: Some weekly remote admin hours are also required. Key Responsibilities: • Manage daily site operations and schedules, • Support Swim Instructors, Coaches and Field Staff during program delivery, • Communicate with participants, and providers, • Track attendance, participation, and engagement, • Manage on-site materials, equipment, and space setup, • Ensure safety protocols and program standards are followed, • Serve as the primary on-site point of contact Minimum Requirements: • Must be legally allowed to work in the state of New York, • Must pass a certified background check Additional Preferences: • Strong communication and leadership skills, • Comfortable managing groups of people, • Experience in youth programs, education, or aquatics preferred, • Organized, dependable, and calm under pressure What We Provide: • A safe, inclusive, and mission-driven work environment, • Staff training and uniforms If you believe in our mission and think you could contribute, we encourage you to apply — even if your experience doesn’t align perfectly with this job description. All applicants must apply via our website's application form.
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Global Stratos LLC
Technician
20 days ago
$4800–$12000 monthly
Full-time
Hicksville
Cable Technician Contractors in Queens, Suffolk and Nassau County We’re a growing cable installation company looking for motivated Cable Technician Contractors to join our team. Our techs consistently earn $1,200–$2,000+ per week, depending on performance and efficiency. Position Summary: As a Cable Technician Contractor, you’ll be responsible for installing and servicing fiber and coaxial systems in customers’ homes. You’ll handle line installations from the pole to the home, perform inside wiring, and troubleshoot service issues to ensure top-quality performance and customer satisfaction. Responsibilities: • Install, upgrade, and repair fiber and coaxial cable systems, • Run lines from the pole to the home, • Complete in-home wiring and setup, • Diagnose and troubleshoot customer service issues, • Maintain professionalism and deliver excellent customer service, • Follow safety and quality guidelines at all times Requirements: • No prior experience required – training provided, • Must be reliable, hard-working, and eager to learn, • Must pass a background check and drug screening Compensation: • Average pay: $1,200–$2,000+ weekly based on performance and workload, • 1099 contractor position – unlimited earning potential, • Weekly payouts
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Statera Beauty & Wellness
Spa Associate (Front Desk)
20 days ago
$18–$20 hourly
Part-time
Carle Place
Spa Associate (Front Desk), Statera Reporting to the Spa Director, Statera is seeking a Spa Associate. The qualified candidate will facilitate front desk operations and customer service support. This individual will assist the front of house with the spa’s operations and the client experience. About us Statera, a modern wellness spa, is in the heart of Long Island's hottest shopping district (near Roosevelt Field Mall). We believe in the importance of bringing our minds and bodies back to balance. Our mission is focused on reestablishing that connection through, luxury spa services. Services are curated carefully for each client: Facials, Body treatments, Massage therapy, Stress relief treatments, Laser hair removal, And more... ESSENTIAL DUTIES AND RESPONSIBILITIES: • Adhere to all operating procedures (set forth by Spa Director), • Maintain cleanliness and overall appearance of spa, • Answer phones/Return missed calls, • Monitor incoming emails/Respond to customers, • Schedule all services and up sell when appropriate, • Provide excellent customer service to all guests entering and leaving, • Knowledgeable of the menu, products, and services available at Statera, • Answer questions about treatments, memberships/packages (when applicable), products and all services, • Direct technical questions to the Spa Director, • Review the day’s schedule of appointments, • Note cancellations for AM and PM to follow up, • Direct guests to complete intake forms or consent forms, • Take care of all payments for services rendered, • Check out guests and book return visit, • Call guests to confirm appointments for the following day, • Support Spa Director with inventory and time sheets if needed, • Perform open/close procedures, • Adhere to dress code set by Statera and maintain personal appearance/ cleanliness, demonstrating optimal health and wellness, • Excellent phone etiquette and communication skills, • Proficient in iOS/Mac, including MS Office Suite (preferred) Passion for beauty, wellness, and skincare is preferred Our staff members will enjoy competitive pay inclusive of a commission structure and exclusive Beauty & Wellness Perks! Come experience Statera and reset your career with us. Serious Inquiries Only! Job Types: Full-time, Part-time Benefits: • Employee discount, • Flexible schedule Shift: • Day shift, • Evening shift, • Morning shift Work Location: In person
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Pioneer Transportation Corp.
School Bus Driver
22 days ago
$24.45–$38.67 hourly
Full-time
Charleston, Staten Island
$5,000 bonus for Class B CDL Drivers with P&S Endorsements! $4,000 bonus for Class B CDL Drivers without Endorsements! $3,000 Sign On Bonus and Training for Non-CDL Drivers! Pioneer Transportation is New York City's premier school bus company. We've been in the student transportation industry for over fifty years. We provide courteous, reliable, and safe transportation services throughout the New York City area. We actively seeking drivers for both our Bronx and Staten Island Locations. We're proud to announce that our Driver pay and benefits are the best in the industry by far! • Industry leading pay, $24.45 - $38.67 per hour, • 39 weeks of guaranteed pay and paid holidays for all drivers, • Wage accruals (vacation pay) for drivers of up to 4 weeks after 5 years of service., • Additional Christmas or Easter paid wage adjustments after 1 year of service. Both after 2 years of service., • Attendance Bonus – 5 additional days of pay, • Industry leading medical and pension benefits, • Opportunity to earn additional pay with extra work during school year and summer Refer DOE Certified Drivers to Pioneer and receive $1000 for every driver that is referred! Responsibilities • Transport students to and from schools (and other locations) in a safe, courteous, and timely manner, • Maintain a sanitary, safe and professional environment within the bus (bus operators are provided with matrons / school bus attendants pending route), • Perform daily pre-trip inspection and checks for sleeping children on the vehicle (you are likely to receive the same vehicle daily), • Maintain healthy relationships with dispatchers to communicate conduct, emergencies, or any matters which require supervisory attention, • Qualifications, • 21 years of age, • New York State issued commercial driver's license (Class B with P & S endorsements) - Contact us to discuss your options if you need a commercial driver's license, • For out of state licensees, transfer license to New York State license. Afterwards, please provide an abstract from the previous state, • Required to pass a DOT physical, • Required to pass drug screening, • Required to pass criminal background check, • Veterans Encouraged to Apply!, • Applicants are eligible to carry over industry tenure for the purposes of computing pay rate and benefits About Pioneer Transportation: Pioneer Transportation is New York City's premier school bus company. We've been in the student transportation industry for over fifty years. We provide courteous, reliable, and safe transportation services throughout the New York City area. We actively seeking drivers for both our Bronx and Staten Island Locations. Apply online today at Place of work Pioneer Transportation 2890 Arthur Kill Road 10309 Charleston United States of America Job Type: Full-time Benefits: 401(k) Health insurance Paid time off Paid training Referral program Retirement plan Union benefits Work Location: In person
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Global Kids
Global Kids, Sports Specialist
1 month ago
$30–$55 hourly
Part-time
East Flatbush, Brooklyn
Global Kids’ (GK) mission is to educate, inspire, and mobilize youth to become global citizens who are positively engaged in the world and are prepared for their future. Over its 36-year history, the organization has engaged thousands of young people in its innovative youth development programs that promote global awareness and action, building their agency to effect change in their community and beyond. We are seeking an experienced Sports Specialist to join our High School Team. The specialist will design and lead engaging activities that promote personal development, academic enrichment, and social-emotional learning for students. The ideal candidate will have a passion for working with youth and a talent for creating inclusive and stimulating environments. This is a seasonal position, starting on February 28, 2026, and expected to end on June 13, 2026. Key Responsibilities: Program Development and Implementation: • Plan, organize, and coach a team of students for specific sports: volleyball, soccer, or tennis, • Develop lesson plans that are age-appropriate, culturally responsive, and aligned with DYCD and Global Kids guidelines and standards., • Facilitate activities that encourage teamwork, leadership, and positive social interactions. Student Engagement and Support: • Foster a safe, welcoming, and supportive environment for all participants., • Encourage student participation and engagement in all activities. Collaboration and Communication: • Work closely with other staff members, including the Program Director and the Director of Community Schools,, • to ensure a cohesive and integrated program., • Maintain open and effective communication with parents, guardians, and school staff., • Participate in staff meetings, training sessions, and professional development opportunities. Monitoring and Evaluation: • Track and report on student progress and program outcomes., • Conduct regular assessments to evaluate the effectiveness of activities and make necessary adjustments., • Ensure compliance with all DYCD regulations and guidelines. Qualifications: • Education and Experience:, • Minimum of four years of experience working with young people in an educational or recreational setting., • Minimum of two years of experience in coaching organized competitive sports, particularly in basketball, soccer, or tennis, • Experience in planning and leading activities for diverse groups of students., • Skills and Abilities:, • Strong organizational and time management skills., • Excellent communication and interpersonal skills., • Ability to work collaboratively with a team and independently., • Creativity, enthusiasm, and a commitment to youth development., • Requirements:, • Ability to work 10-15 hours per week, the schedule is as follows., • Most be available on Tuesdays, Wednesdays,, • 4 pm -7 pm, and Saturdays, 9 am- 2 pm, • Successful completion of a background check., • Certification in First Aid and CPR preferred., • Fluency in other languages is a plus (particularly Haitian Creole). Hours/Wages/Benefits: Activity Specialists will be required to work April – June during after-school hours and Saturday mornings, plus additional hours for any required training and preparation. Position is paid at $30-$60 (based on qualifications) for 10-15 hours per week. GK also offers paid vacation time off, personal days, and sick time. GK staff also have access to retail discounts through our Professional Employer Organization (PEO). How to apply: Please apply on the Global Kids website under our careers page. Global Kids, Inc. is an equal opportunity employer. We are committed to a policy of equal treatment and opportunity and do not discriminate against employees or applicants for employment based on race, sex, color, national origin, religion, age, citizenship, mental or physical handicap or disability, marital status, sexual orientation, pregnancy, military or veteran status or any other characteristics protected by law. We continue to support and promote equal employment opportunity, human dignity, and diversity in all forms.
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Help and Handy
Handyman / Home Services Technician (Flexible Schedule)
1 month ago
$25–$45 hourly
Full-time
Manhattan, New York
JOB TITLE: Handyman / Home Services Technician (Flexible Schedule) COMPANY: Help and Handy LLC LOCATION: [Your City/Area] - Multiple locations available JOB TYPE: Contract / Freelance / 1099 PAY: $25 - $45 per hour SCHEDULE: Flexible - Set your own hours JOB DESCRIPTION: Help and Handy is a fast-growing on-demand home services platform seeking skilled technicians to join our network. We connect homeowners with professional technicians for furniture assembly, TV mounting, and general handyman services. As a Help and Handy Technician, you'll enjoy the freedom of being your own boss while we handle customer acquisition, scheduling, and payment processing. RESPONSIBILITIES: • Perform TV and wall mounting installations, • Assemble furniture (IKEA, Wayfair, Amazon, etc.), • Install blinds, shades, and curtain rods, • Set up smart home devices, • Complete general handyman tasks as needed, • Maintain professional communication with customers, • Arrive on time and complete jobs efficiently REQUIREMENTS: • 1+ years of handyman or related experience, • Own basic hand and power tools, • Valid driver's license and reliable transportation, • Smartphone with data plan, • Ability to lift 50+ lbs, • Pass background check and drug screening, • Strong customer service skills, • Professional appearance and demeanor BENEFITS: • Competitive pay: $25-$45/hour based on job type, • Flexible schedule - work when YOU want, • Weekly direct deposit payments, • No cold calling - all jobs are pre-booked, • Training and support provided, • Opportunity for growth and increased earnings, • Be your own boss Help and Handy is an equal opportunity employer. Help and Handy LLC 152 E 118th Street, Ste S1 New York, NY 10035
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Giannone Wine and Liquor
Cashier / Sales Assistant
1 month ago
$16–$20 hourly
Part-time
West New York
We are seeking enthusiastic and customer-oriented individuals to join our team as Cashiers and Front End Clerks at our premium wine and liquor store. As a part-time team member, you will play a vital role in providing exceptional customer service and ensuring smooth operations at the checkout counter. If you have a passion for wines and spirits, enjoy working with people, and can handle a fast-paced environment, this is the perfect opportunity for you! Responsibilities: Greet customers and provide friendly and attentive service. Accurately and efficiently process customer transactions using the point-of-sale (POS) system. Handle cash, credit, and debit card transactions in a secure and reliable manner. Assist customers in locating products, answering questions, and providing recommendations based on their preferences. Maintain a clean and organized checkout area, including restocking merchandise and arranging displays. Collaborate with the sales team to ensure a seamless shopping experience for customers. Adhere to all company policies and procedures regarding safety, security, and alcohol sales regulations. Requirements: Previous experience as a cashier or in a customer service role is preferred. Excellent communication and interpersonal skills. Strong attention to detail and ability to handle cash transactions accurately. Availability to work flexible hours, including nights and weekends. Must be at least 21 years old to comply with legal requirements for alcohol sales. Basic knowledge of wines and spirits is a plus, but not required (training will be provided). Benefits: Competitive hourly wage. Part-time schedule. Employee discounts on premium wines and liquors. Opportunity to work in a dynamic and growing industry. Friendly and supportive work environment. Note: Due to the nature of this position, candidates may be required to undergo a background check and comply with local liquor licensing requirements. Join our team and embark on a rewarding journey in the world of premium wines and spirits!
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Sensory Taekwondo of Bergenfield
Martial Arts Instructor
1 month ago
$18–$25 hourly
Part-time
Bergenfield
Join Our Team as a Martial Arts Instructor for Children with Special Needs! Are you passionate about martial arts and helping others? We're looking for a patient, personable, and motivated instructor to work with children with special needs. No worries if you’re new to teaching—training will be provided on the job! Qualifications: At least 1 years of martial arts experience Ability to pass a background check Friendly, patient, and great at communicating Eager to grow and expand our program to better serve the community Details: Saturday hours: 9:00 AM – 1:30 PM (flexible) Opportunities available 7 days a week Competitive salary that can grow with additional administrative responsibilities We’d love to hear from you if you're excited about making a positive impact and working in a supportive, community-focused environment!
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In Home Beauty Services
Nail Technician (Mobile)
2 months ago
$20–$50 hourly
Part-time
Manhattan, New York
Seeking licensed nail technicians to perform manicures and pedicures for the elderly in their personal homes or public facilities. This is a mobile position. You must travel to appointments. Carfare is not covered. You must have your own tools & tub. We do background checks & drug screening. You must be a U.S. citizen authorized to work in the U.S. This is an independent contractor position. Weekly pay. You keep any tips. Applicants who reside in the Manhattan, Bronx, Brooklyn, Queens and Staten Island areas are preferred.
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TYH Realty Group
Rental Agent
2 months ago
Full-time
Hillside
Join our team in a positive, friendly environment as a full-time Showing Agent and dive into the dynamic world of real estate. This commission-based role offers payment for each rental deal closed, with comprehensive training provided to ensure your success. Responsibilities: • Show apartments available for rent and earn commission on every successful deal., • Enjoy the flexibility of setting your own schedule, ideally during business days., • Potential to close up to six rentals a week or more. Qualifications: • We are looking for motivated, hardworking, and creative individuals who are great communicators and friendly., • Must have a valid driver’s license and own a vehicle., • Proficiency in English is required; knowledge of other languages is an advantage., • Successful candidates will undergo a background check. This opportunity is ideal for those eager to make a significant impact in the real estate industry. If you’re interested in gaining valuable experience, we encourage you to apply and become a part of our dynamic team. Feel free to apply and start your journey with us. P.S. If you Apply we would love to see a Photo, Please share a few pictures it helps to know you better (Optional)
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Nomad Tea Parlour
Event Coordinator/Floor Captain
2 months ago
Full-time
Manhattan, New York
Bar & Restaurant Event Hall on the Mezzanine Job Responsibilities: Providing excellent customer service and experience: Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. • Planning event details and executing events from start to finish, • Thanking guests and conveying gratitude while they are exiting, • Explaining different menu items and offering recommendations, • Answering any questions about the ingredients of a dish on the menu, • Serving food and beverages to guests, if required, • Addressing any guests’ complaints or requests Managing guest reservations and seating: Managing reservations and seating plans effectively can be crucial for a restaurant to operate smoothly and ensure customer satisfaction. Captains usually assist guests with table reservations and seating and ensure that all tables have adequate furniture and utensils. They also convey this information to help chefs in the kitchen department and the serving staff prepare for the day. During operational hours, captains are generally available at reservation desk to receive guests with advance reservations or respond to queries about waiting time. Organizing special events and parties: Restaurants may host special events such as private parties or large group dining. Captains play an integral role in this process, as they liaison between the guests and restaurant staff to ensure that the restaurant meets all requirements related to food, seating and decor. Captains are also responsible for detailing event details and preparing the menu. Inspecting the hygiene and cleanliness of restaurant premises: Besides supervising the cleanliness of the entire premises, captains usually ensure that the table, tableware, drinkware, linen ,and cutlery are clean and hygienic. They are also typically responsible for following all safety and hygiene regulations to ensure compliance with laws. When they are serving tables, captains also usually clear the table and may pack uneaten food items for guests. Collecting customer feedback for improvement: As captains interact with guests during their dining experience, they are responsible for collecting customer feedback and reviews about the food and service. They generally check with guests about their overall experience and specific feedback about each food product or beverage. Captains also forward this information to chefs and managers to help improve the restaurant's menu, quality and service. Managing and training junior servers and staff: Captains help manage and train junior servers and other staff members. They typically acquaint new staff members with the restaurant's protocols and culture and may conduct short onboarding training sessions. Important skills of a restaurant captain • Communication, • Communication is important for professionals in the restaurant industry to interact with guests, coordinate with colleagues and offer excellent customer service, • Customer service, • Customer service skills are crucial in the food and beverage industry as these professionals regularly interact with guests and customers. Being polite, having a pleasing personality and providing customers with a pleasant experience are some aspects of having strong customer service skills., • Knowledge of food and beverages, • Strong knowledge of different cuisines, food, ingredients and beverages can be essential for restaurant service captains. This can help them answer queries about items on the menu and share information about different dishes. This knowledge can also be beneficial in helping customize their orders as per allergies and special dietary requirements. Similarly, being culturally aware can help captains serve guests from different backgrounds and identities effectively., • Collaboration and coordination, • Captains require strong collaboration and coordination skills as they interact with guests, chefs, servers and other staff regularly. These abilities can help convey relevant information timely and ensure guests have a comfortable dining experience. These skills can also help them develop strong professional relationships with colleagues and create a positive workplace culture for their team members., • Attention to detail, • Multitasking
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