The Vault Retail Inc.
Retail Team Lead - Cannabis Sales
hace 5 días
Worcester
Job Description We are looking for an experienced Team Leader to join our team and help lead our projects to success. The ideal candidate will have a strong background cannabis sales, experience in a fast-paced retail setting, be able to motivate and inspire their team, and have excellent communication and problem-solving skills. The Team Leader will be responsible for setting goals, delegating tasks, monitoring progress, and ensuring that deadlines are met. The Team Lead will be expected to work closely with both the Dispensary Manager and the Dispensary Assistant Manager and they will also be expected to provide feedback and guidance to their team members to ensure that the highest quality of work is produced. Responsibilities: • Lead a team of employees to ensure that goals are met., • Develop and implement strategies to motivate and engage team members., • Manage performance of team members and provide feedback., • Ensure that team members have the resources and support they need to succeed., • Provide direction, guidance, and support to team members., • Monitor progress of team members and take corrective action when needed., • Policy and Procedure implementation, including adherence to CCC regulations, • Daily cash and product reconciliation, • Product information updates and education, • Follow cash handling procedures, • Work closely with DM/AM/Leads on all dispensary operations, • Ensure the best possible consumer service is provided, • Performs all other duties as assigned by management., • Be a company brand ambassador, • Implement and participate in community outreach program, building relationships with community leaders and trust from our neighbors., • Follow and implement company core values;, • Fostering a highly motivated team environment, • Must be 21 years old., • A minimum of 1-3 years of high-volume supervisory retail experience;, • Proficient in Google Docs, POS and inventory management., • Proficient in cash handling, reconciling cash discrepancies, and balancing cash drawers., • Knowledge in METRC, Dutchie, other cannabis systems required., • Proficiency in receiving cannabis deliveries., • A proven ability to fairly and consistently provide leadership to a varied team., • Excellent communication skills and attention to detail., • Ability to go above and beyond and consistently provide quality, valued customer service to a varied population., • Effective time-management skills and ability to multi-task., • Must be able to successfully pass a background check, including CORI., • Ability to work in a fast-paced, changing and challenging environment;, • Must possess a valid driver’s license and reliable transportation., • Experience in retail, hospitality or consumer services, preferred., • Basic math skills., • Ability to work in a team environment, • Ability to work in a fast-paced, changing and challenging environment., • Having good organizational and decision-making skills., • Be analytical, detail oriented and proactive., • Ability to work rotating shifts;, • Flexible schedule availability including nights, weekends and holidays;, • Ability to stand for extended periods of time;, • Ability and willingness to work in the following conditions:, • General office environment;, • Extended computer usage;, • Extended phone usage including teleconferences, and The Vault is a small business in Worcester, MA. We are professional, fast-paced, customer-centric and our goal is to to deliver enthusiasm, passion, and commitment to both educating others about the cannabis industry and providing impeccable customer service. Our work environment includes: • Relaxed atmosphere, • Flexible working hours, • Casual work attire, • Growth opportunities Company DescriptionOUR MISSION To provide the cannabis consumer, from beginner to expert, with extensive product offerings, vast product knowledge, and best-in-class service for a smooth, unparalleled experience. Diversity & Inclusion at The Vault Our customers represent all walks of life, and so do we! Among our founding principles is breaking the stigmas about the cannabis consumer, so it’s only natural that philosophy extends throughout our entire organization. That’s why we’re proud to educate consumers of all races, ages, occupations, and socio-economic backgrounds. An Employee Owned Dispensary The Vault is one of the first cannabis dispensaries in Massachusetts to adopt an employee-owned model, giving team members a real stake in the business and its success. That means you get passionate, dedicated budtenders delivering top-shelf products and service. Community by Design As The Vault pioneers the employee-owned dispensary model in Massachusetts, it’s not just about setting a precedent; it’s about redefining the customer experience. By fostering a team of passionate, dedicated, and knowledgeable owners, The Vault is ensuring that every customer interaction is marked by exceptional service and a genuine commitment to satisfaction. As customers, we can look forward to a dispensary experience that goes beyond transactions – one that builds relationships, understanding, and a shared sense of appreciation for the wonderful world of cannabis. The Vault isn’t just a dispensary; it’s a community, and every customer is a valued member.OUR MISSION\r\nTo provide the cannabis consumer, from beginner to expert, with extensive product offerings, vast product knowledge, and best-in-class service for a smooth, unparalleled experience.\r\n\r\nDiversity & Inclusion at The Vault\r\nOur customers represent all walks of life, and so do we! Among our founding principles is breaking the stigmas about the cannabis consumer, so it’s only natural that philosophy extends throughout our entire organization. That’s why we’re proud to educate consumers of all races, ages, occupations, and socio-economic backgrounds.\r\n\r\nAn Employee Owned Dispensary\r\nThe Vault is one of the first cannabis dispensaries in Massachusetts to adopt an employee-owned model, giving team members a real stake in the business and its success. That means you get passionate, dedicated budtenders delivering top-shelf products and service.\r\n\r\nCommunity by Design\r\nAs The Vault pioneers the employee-owned dispensary model in Massachusetts, it’s not just about setting a precedent; it’s about redefining the customer experience. By fostering a team of passionate, dedicated, and knowledgeable owners, The Vault is ensuring that every customer interaction is marked by exceptional service and a genuine commitment to satisfaction. As customers, we can look forward to a dispensary experience that goes beyond transactions – one that builds relationships, understanding, and a shared sense of appreciation for the wonderful world of cannabis. The Vault isn’t just a dispensary; it’s a community, and every customer is a valued member.