Area Vice President of Personal Care Services, Operations
2 days ago
Tulsa
Area Vice President of Operations, Personal Care Services Oklahoma Based | On-Site at One of our Branches As an Area Vice President of Personal Care Services with Elara Caring, you’ll have the freedom to shape your own strategy, build a high-performing team, and grow a market that truly reflects your leadership. This role offers the autonomy and impact of running your own business while making a meaningful difference for people who rely on compassionate care every day. It’s a rare chance to operate with an ownership mindset and shape how care is delivered. This is more than a leadership role—it’s an entrepreneurial opportunity to set your strategy, build your team, and scale your market in a way that reflects your strengths. As the region grows, this role offers the potential to expand into multi‑state market leadership To continue to be an industry pioneer in delivering unparalleled care, we need an experienced Area Vice President with commitment and compassion. Are you one of them? If so, apply today! As Area Vice President, you’ll contribute to our success in the following ways: • Lead transformational change by strengthening leadership capability, evolving team structures and driving a culture of accountability, agility and continuous improvement., • Oversee operational logistics, including branch coordination, resource allocation, scheduling effectiveness, and scalability to support efficient service delivery across the region., • Lead all Personal Care Services (PCS) operations in alignment with Elara Caring’s mission, vision, and executive leadership priorities, • Drive positive financial, clinical, and operational performance across the PCS organization while ensuring the highest quality of patient care, • Provide strategic direction, leadership, and support to PCS leaders, Administrators, and Clinical Managers to achieve organizational goals, budgets, and quality standards, • Oversee operational execution, ensuring compliance with all regulatory requirements, payer standards, accreditation guidelines, and company policies, • Partner with executive leadership to develop, implement, and execute strategic plans, operational initiatives, and budget priorities, • Monitor operational performance through dashboards, reporting, and analysis, and take action to drive continuous improvement and results, • Lead the development, implementation, and evaluation of operational policies, clinical protocols, quality programs, and service delivery standards, • Build, develop, and coach high-performing leadership teams, ensuring accountability, engagement, and operational excellence, • Conduct performance evaluations and provide ongoing coaching and leadership development to strengthen organizational capability, • Ensure adequate staffing levels, workforce planning, and organizational readiness to meet service delivery and growth objectives, • Promote a collaborative, innovative, and high-performing culture across all PCS operations and branch locations, • Serve as a visible and engaged leader, building strong relationships with internal teams, executive leadership, and community partners, • Support compliance initiatives, including documentation standards, safety protocols, OSHA requirements, and Medicare certification requirements, • Act as a liaison between PCS operations and corporate departments to ensure alignment, communication, and seamless care delivery, • Respond to operational challenges with professionalism and leadership, maintaining focus and direction in high-pressure situations, • Participate in community engagement, leadership meetings, and organizational initiatives to strengthen Elara Caring’s presence and impact, • Protect patient and staff confidentiality and ensure full compliance with HIPAA and privacy regulations, • Lead special projects and operational initiatives to support organizational growth, transformation, and strategic priorities, • Performs other duties/projects as assigned. What is Required? • Bachelor’s degree in Business, Healthcare Administration, Organizational Development, Leadership, or a related field required; Master’s degree preferred, • Minimum of five (5) years of leadership experience in healthcare operations, with Personal Care Services or home care strongly preferred, • Minimum of five (5) years of experience in organizational leadership, operational management, or program development, • At least two (2) years of direct supervisory experience leading managers or multi-site teams, • Strong knowledge of Personal Care Services and/or Hospice regulations, reimbursement models, and operational compliance standards, • Proven leadership skills with the ability to drive performance, develop teams, and execute strategic initiatives, • Demonstrated experience in organizational development, operational improvement, and project management, • Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels, • Strong interpersonal skills with the ability to foster collaboration, engagement, and accountability across teams, • High level of professionalism, sound judgment, and ability to navigate complex operational environments, • Reliable transportation, valid driver’s license, and current auto insurance in accordance with state requirements, • Ability and willingness to travel at least 25% to support branch operations and organizational priorities, • Must meet all agency health screening and compliance requirements Why Join the Elara Caring mission? • Work in a collaborative environment., • Be rewarded with a unique opportunity to make a difference., • Competitive compensation package, • Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost, • Opportunities for advancement, • Comprehensive insurance plans for medical, dental, and vision benefits, • 401(K) with employer match, • Paid time off, paid holidays, family, and pet bereavement, • Pet insurance
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