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  • Front Office Receptionist
    Front Office Receptionist
    hace 10 días
    Jornada completa
    Red Hook, Brooklyn

    Seeking a professional, organized, bilingual Receptionist to manage the front desk and serve as the first point of contact for tenants, visitors, vendors, and employees. The ideal candidate must be personable, dependable, detail-oriented, and comfortable working in a fast-paced property management office. Key Responsibilities Front Desk & Customer Service • Greet and assist tenants, visitors, vendors, and employees., • Answer incoming phone calls, direct calls to the appropriate departments, and take detailed messages., • Communicate with tenants in both English and Spanish., • Respond to general tenant inquiries professionally and courteously., • Maintain a welcoming and organized reception area. Administrative Duties • Receive, sort, and distribute incoming mail, packages, and deliveries., • Monitor and respond to general office emails., • Assist with filing, scanning, copying, and organizing documents., • Maintain accurate visitor logs and office records., • Schedule appointments and coordinate meetings. Property Management Support • Direct tenant inquiries regarding rent payments, maintenance requests, leasing, and account balances to the appropriate departments., • Assist tenants with completing forms and submitting required documentation., • Forward maintenance requests and complaints to the Work Order Department., • Ensure tenant concerns are communicated to the appropriate staff members., • Assist management and administrative staff with daily office operations. Qualifications & Requirements • Must be fluent in both English and Spanish (required)., • Previous receptionist or administrative experience preferred., • Excellent verbal and written communication skills., • Strong organizational and multitasking abilities., • Professional telephone etiquette and customer service skills., • Proficiency in Microsoft Office, email, and basic computer applications., • Ability to handle difficult situations calmly and professionally., • Must be punctual, reliable, and maintain a professional appearance. Important Expectations • Maintain confidentiality regarding tenant information and company matters., • Demonstrate professionalism and accountability at all times., • Ensure phone calls and tenant inquiries are handled promptly., • Maintain communication with all departments., • Follow company procedures and management instructions. Our Goal: To provide excellent customer service while ensuring the office operates efficiently and professionally.

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  • DoctorHere
    DoctorHere
    hace 2 días
    Jornada completa
    Manhattan, New York

    About DoctorHereDoctorHere is a primary care group providing patient-centered, high-quality healthcare services across New York and New Jersey. We are currently hiring a Medical Receptionist to join our internal medicine clinic in Hoboken and help support both patient service and day-to-day clinic operations. Position OverviewThe Medical Receptionist plays a key role in creating a smooth, positive experience for patients from the moment they walk into the clinic until they leave after their visit. This role is primarily front-desk focused, handling patient scheduling, insurance verification, payments, and phone/message communication. Depending on the clinic's needs, it may also include vital sign measurement, patient rooming, and basic clinical support duties. We're looking for someone who provides warm, professional patient care and can flexibly handle a variety of tasks in a fast-paced internal medicine environment. Key Responsibilities Patient check-in and check-out Manage scheduling for new and existing patients Respond to phone calls, texts, and patient inquiries Verify and update patient demographic and insurance information Verify insurance eligibility and benefits Collect copays, deductibles, and patient balances Support referrals, medical records requests, and other patient-related administrative tasks Manage patient information and appointments through the EMR/EHR system Provide patients with basic guidance on testing, appointments, and visits Measure and record patient vital signs Room patients and provide basic patient preparation prior to visits Support review of patient medications and basic medical history Support lab work and basic clinical workflow tasks Prepare and maintain exam rooms Collaborate with clinical staff to maintain smooth patient flow Manage medical and office supplies Support other tasks as needed to keep the clinic running smoothly QualificationsRequired Ability to provide friendly, professional service to patients Strong sense of responsibility with good time and task management skills Ability to multitask across a variety of duties Basic computer and office software proficiency Ability to communicate and collaborate well with providers and staff Able to work on-site at our Hoboken office Preferred Experience in primary care or internal medicine Experience as a Medical Receptionist or in a medical office setting Medical Assistant experience EMR/EHR experience Experience with insurance verification and eligibility checks Phlebotomy experience Bilingual candidates preferred Korean language ability strongly preferred Schedule & Location DoctorHere Primary Care Clinic, 129 Washington St., Suite 300, Hoboken, NJ 07030 Work Setting: 100% on-site Specific work days and hours will be discussed during the interview process

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