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Location: CHA Cambridge Hospital Work Days: Monday thru Friday 8a-4:30p Category: Clerical and Administrative Support Department: Human Resources Job Type: Temporary Work Shift: Day Hours/Week: 40.00 Union: No Union Name: Non Union Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHA’s temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day. Summary: To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department. Responsibilities: -Greets and provides information to patients and visitors. • Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance., • Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed., • Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner., • Understands and appropriately utilizes all telephone features such as: transferring and hold functions., • Insures at all times that there is someone to answer the telephone., • Accesses patient information via the computer., • Effectively interfaces with IT Department as needed to resolve hardware and software problems., • Acts in a friendly and reassuring manner in all Interactions with patients and visitors., • Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another person’s password., • Handles difficult situations calmly, calling appropriate person for assistance when needed., • Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information., • Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues., • Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department., • Responsible for scheduling meetings for senior IT staff., • Responsible for scheduling meeting rooms and training rooms., • Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls., • Keeps the front desk and main lobby area clean, tidy and stocked with proper information., • Sorts staff mail, • Performs straightforward secretarial duties., • Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location., • Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position., • Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures., • Participates in own performance appraisal by identifying goals and reviewing progress with supervisor., • Performs other related duties as assigned or directed. MINIMUM QUALIFICATIONS : Other information: Must have medical terminology. Medical Secretarial degree strongly preferred. Work Experience: 2 – 3 years medical office experience preferred. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

Job DescriptionDescription: This is a Per Diem Position! Fenway Health’s optometry department is seeking a Patient Services Coordinator who is team-oriented and looking to work in a mission-driven, diverse, non-profit healthcare setting. The Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, and opening/closing the receptionist station daily. This is a highly visible position with extensive patient contact, both in person and by telephone. Responsibilities include: • providing excellent customer service, • logging information on phone calls received and maintaining detailed and accurate records, • accurately performing registration processes for new and established patients, • providing patients with accurate information regarding Fenway Health services, • maintaining patient confidentiality, • establishing and maintaining effective working relationships with coworkers, supervisors, and the general public, • performing reception duties in an efficient, professional, and courteous manner, • verifying existing patients’ demographic data and insurance information, • scheduling and rescheduling appointments according to established procedures, patient needs, and provider availability, • collecting and recording patient payments, • verifying transactions at the end of the day and reporting any discrepancies, • serving as a back-up for insurance verification as needed, • Minimum of high school graduate or equivalent, • Minimum of 1 year of customer service experience, • Willingness to work with a diverse patient population, • Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency., • At least 1 year of experience in an office or healthcare setting, • Previous customer service experience in a healthcare setting, • Excellent computer skills, • Knowledge of business procedures desired, • Excellent customer service and documentation skills, • Bilingual English/Spanish, • Experience working in an ethnically, culturally, and racially diverse environment This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East. LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply

Job DescriptionBenefits: • Opportunity for advancement, • Paid time off part-time, with potential to increase hours POSITION SUMMARY: The Insurance Specialist/Medical Office Assistant at WHS provides administrative support to the Director of Financial Services. The initial and primary focus of the position will be on insurance verification and maintenance of systems of data gathering and organization from intake through patient visits to establish efficient and accurate collection of insurance copays and payment for billable services. Other responsibilities will be established over time. RESPONSIBILITIES: • Ensure that payment information (self-pay, insurance, funding) is completely and accurately collected for each patient scheduled for care, • Contact insurance companies in advance of visits to confirm patient eligibility and establish benefits and coverage, • Communicate with patients about the expected out-of-pocket costs for care and insurance coverage, if applicable, • Ensure required forms are completed and in the patient record, • Prepare daily schedule printouts (including controlled substances log, provider billing sheets), • Troubleshoot insurance questions at the time of patients visits, • Gather missing data from visits before claims filed, • Communicate with patients about insurance issues after visits, • Assist with sending bills as needed, • Reconcile procedures with providers productivity prior to months end, • Assist with ordering and stocking office supplies, • Ensure that chart fillers are prepared and collated, responsible for quality of patient-facing materials, • Assist with phone intakes as needed (with particular attention to payment and insurance information), • Collect clinic statistics as required by the state and private entities, • Assist with other administrative tasks as needed, • Potential to grow role to include must-do basics in a variety of areas managed by Director of Financial Services, • Background in insurance verification or billing procedures essential, • Strong willingness to work and ability to multi-task, • Proficiency in Microsoft systems, • Strong attention to detail and organizational skills, • Positive attitude and willingness to grow in role and responsibility, • Commitment to customer service, • Experience with Quickbooks, Tebra (electronic health record) and/or Tebra billing platform is a plus, • Spanish, Haitian Creole, and Brazilian Portuguese language skills desirable

Job Description Job Description Summary Acts as the initial point of contact for all patients, schedules appointments, registers and orients all new patients, submits patient information, coding and billing for services provided. This position is responsible for providing excellent customer service and compassionate care. Job Description 1 - CUSTOMER SERVICE/CHECK –IN Greets and acknowledges all patients and visitors, both in office and on telephone, with professionalism and directs to appropriate services. a. Acts as a positive role model to other staff, encouraging others to interact with customers, engage in conversation and express interest b. Proactively greets customers by name and with individualized interest c. Follows through on messages to be sure to keep entire team informed of issues as needed d. Independently initiates and follows through with service recovery process while keeping all team members informed as needed e. Monitors patient flow and attendance throughout the day frequently checking the waiting area and keeping patients informed of delays as needed f. Acknowledges customer arrival at the desk promptly and courteously g. Fosters a pleasant and professional office environment in keeping with Culture of Service Excellence standards h. Answers telephones by the third ring, using department accepted greeting and in professional tone in accordance with the hospital’s telephone etiquette standards i. Checks phone messages each hour and responds to call within same business day 2 - PRE-REGISTRATION AND REGISTRATION Completes pre-registrations and registrations with respect for patient privacy and understands the impact of data accuracy on hospital operations. a. Ensures complete collection of referral information, including accurate patient demographics per department standard. b. Ensures accurate registration of insurance information and communicates to patient in a confidential manner. c. Completes registration and data entry of admission by selecting correct MR number and account number. d. Demonstrates ability to determine acceptability of physician’s order with regard to clarity of diagnosis, appropriateness of discipline ordered, appropriate date, treatment plan in accordance with injury and initiates process to obtain corrected order e. Demonstrates independence, proficiency and accuracy with admission process, ensuring regulation compliance f. Orients new patients to essential program guidelines and expectations (Cancellation and no shows policy, copayment, etc.) g. Informs patient of their rights and responsibilities, HIPPA and completes all required documentation for a complete registration h. Accurately prepares new patient chart according to departmental standard. i. Consistently and independently detects and corrects errors in patient charts according to department standards j. Actively seeks out opportunity to act as a mentor to other staff with regard to pre -registration and registration process accuracy 3 - CO-PAYMENT COLLECTION Adheres to department standards for timely collection of co-payment, completing all documentation and delivery according to department standard a. Actively pursues co-payment at time of visit through use of scripting as established by department standard b. Consistently identifies and corrects errors in co-payment ledger for accurate delivery to cashier 4 - DAILY ASSIGNMENTS AND LONG-TERM PROJECTS Works independently to complete daily assignments by the end of the shift and long-term assignments by deadline established a. Efficiently manages work schedule to accomplish assignments and activities before deadline b. Works independently with infrequent need for supervision c. Informs supervisor when not able to meet deadline 5 - TECHNOLOGY: Embraces technological solutions to work processes and practices a. Accountable to respond to pagers/email according to department standard b. Accepts changing environment as technology advances, willing to learn new techniques and equipment c. Receptive to changes in department work processes and practices d. Seeks appropriate guidance for new techniques e. Offers suggestions for change to improve department f. Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization. g. Embraces technological advances that allow us to communicate information effectively and efficiently based on role. 6 - PATIENT INTERACTION: Staff will work to enhance the patient experience in every interaction. a. Demonstrates professional courtesy in all interactions with patients, family and coworkers. b. Answers all questions in a polite, professional manner or finds someone who can answer the question. c. Able to handle difficult patients or situations in a calm, professional manner. d. Able to report issues/concerns using the chain of command. 7 - DEPARTMENT WORKFLOW AND OPERATIONS: Staff will work to together to facilitate a smooth department workflow: a. Prints, reviews and inquires about all department specific reports as needed b. Completes hand off communication with each shift change or time away from the front office c. Able to complete weekly/monthly assignments according to rotating schedule d. Follows schedule for retrievex process e. Assists with ordering of supplies f. Assists with taking minutes according to rotating schedule 8 - DAILY OFFICE FUNCTIONS: Staff is able to independently manage daily office functions: a. Able to perform multiple work tasks efficiently and effectively b. Able to maintain a high level of concentration at all times c. Able to be able to identify within themselves when they may need time away from the front desk and to find the appropriate coverage d. Participate in professional and appropriate conversations while at the front desk or while in the area of patients/family members e. Able to work under pressure and to maintain composure during stressful situations f. Able to provide a high level of service for all interactions at the front desk g. Able to complete tasks according to assigned deadlines h. Utilizes critical thinking and problem solving in day-to-day operations as well as in emergent situations. i. Communicates appropriately and effectively following chain of command. j. Demonstrates dependability and flexibility in meeting scheduling needs of the department. 9 - DISCHARGES: Reviews discharge list created by clinicians and discharges patients in an accurate and timely manner. a. Records discharged charts in Retrievex according to Retrievex workflow process. Minimum Education - Preferred High School Diploma preferred. Minimum Work Experience One to two (1–2) years healthcare office experience required. Required additional Knowledge, and Abilities Strong customer service skills both in person and by telephone required. Prior Epic experience for scheduling and registration preferred. Previous interactions with patients and families preferred. PandoLogic. Keywords: Medical Receptionist, Location: Braintree, MA - 02185 , PL: 600802684

Job Description Job Title: Treatment Coordinator/Receptionist Reports to: CEO/Chief Orthodontist Company overview: Seaport Smiles is a boutique orthodontic practice located in the Seaport District of Boston. It offers unique Invisalign and LightForce treatment options, along with other services to create a cohesive, all-in-one experience tailored to each patient’s needs. Core values of the practice include professionalism, responsibility, gratitude, positivity, inspiration, inclusivity, partnership, and innovation. We blend cutting-edge technology with a highly personal touch to create a one-of-a-kind patient experience. Job overview: We are looking for a highly motivated, ambitious, and positive individual with a go-getter attitude to join our team. We are a start-up, so be prepared to wear many hats. This is a unique opportunity to help shape the company to truly embody its mission and core values. Seaport Smiles is a small, minority-owned local business, but it has a global reach and changes the lives of countless patients daily. In this role, you will be a core part of the team helping patients feel at home in the practice, as well as assisting the CEO in helping the business grow. Responsibilities and Duties: • Greeting and directing patients, • Scheduling, confirming, adjusting patient appointments, waitlists, and cancellations as needed, • Listening to and following up on voicemails, • Ensuring all requirements are prepped for appointments - proactively asking questions from the whole team about what the requirements are, • Answering practice calls, emails, and text messages in a timely manner, • Onboarding new patients, • Presenting treatment fees, effectively closing cases ensuring high case acceptance, • Processing of fees and contracts, • Coordinating with other providers as needed, • Performing data entry - clinical and non-clinical, • Managing non-clinical patient communication, • Reviewing and signing patient consent, • Meticulous upkeeping of dental records, patient interaction notes, charts, photography, and radiography, • Answering questions with a joyful attitude, escalating as needed, • Assisting in social media content brainstorming, creating, and posting as needed, • Scheduling and coordinating regular team meetings, • Performing office admin duties: opening, closing, upkeep, as well as some light cleaning, • Ensuring recurring meetings are booked on the team's calendar, • Associate’s Degree Preferred, • Attention to detail, • Enthusiasm and positive attitude, • Professional written and verbal communication, • Sales skills, • Impeccable organization skills, • Time-management, • Ability to multitask, • Ability to work independently and proactively solve problems, • Working knowledge of G-Suite and Mac, • Bilingual is a plus, • $20-25 per hour, • Commission on sales, • Bonuses, • Paid time off, • Sick time, • Vacation time, • Paid holidays, • Uniforms, • Life insurance, • Gym membership, • Flexibility, • Paid training

Job Description We are seeking a Medical Assistant Receptionist to become a part of our team! You will perform routine administrative and clinical assignments to keep the medical facility running smoothly. This is a full-time position, Monday-Friday 7:15AM-3:45PM. FREE Parking! Responsibilities: • Handle all administrative duties in a timely manner, • Perform routine clinical tasks to support medical staff, • Communicate with insurance companies for proper billing procedures, • Prepare patients and maintain charts in EPIC, • Prepare rooms for the providers, • Check and enter vitals in EPIC, • Check patients in and out during office days, • Answer phone calls and transcribe message to physicians, • Schedule appointments and tests for patients., • Verify and review allergies, medications, medical history, and social history with patients, • Prepare patients for office visits and/or pre-op patients for procedures, • Assist nurses and patients during the stages of procedures and post op, • Assist physician with office based procedures, • Sterilize and prepare medical tools and equipment, • Obtain anticoagulant holds prior to procedures and relay instructions to patients, • Transmit messages to nursing staff or physician through EPIC, • Stock the office and procedure areas with medical supplies, • Previous experience in healthcare administration or other related fields, • Strong organizational skills, • Ability to thrive in a fast-paced environment, • Experience with EPIC or other electronic medical records preferred, • Certification preferred, other applicants may be considered, • Ability to build rapport with patients, • Compassionate and caring demeanor, • Familiarity with medical terminology, • Reliable Transportation

Job Description Ophthalmic Consultants of Boston is seeking a motivated, customer-focused Front Desk Representative to join our healthcare team. This position plays a key role in creating a positive first impression for our patients while ensuring smooth, efficient front office operations. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced environment This person would be scheduled to work in our Boston office. Schedule is Monday through Friday; 40 hours per week. Key Responsibilities: • Greet and register patients promptly and courteously upon arrival., • Verify and update patient demographics and insurance information., • Possess working knowledge of a variety of insurance plans and coverages; determine eligibility and coverage for services., • Collect co-pays, deductibles, and outstanding balances at check-in and check-out., • Assist patients with past due balances, explaining payment options and processing transactions., • Schedule patient and diagnostic appointments accurately and efficiently for multiple physicians, coordinating with internal departments., • Follow up on appointments to minimize no-shows and maximize productivity., • Address patient inquiries in person with professionalism and care., • Collaborate with clinical staff and management to ensure optimal patient flow., • Take initiative in solving problems and escalating issues when needed., • A High School Degree or GED., • Minimum of 1-2 years of medical or health care related setting or equivalent in a customer service, front desk/receptionist position., • Proven experience with insurance verifications and patient billing., • Must have a working knowledge of computer and respect for confidentiality., • Must be able to work in a fast-paced environment, paying close attention to detail., • Epic experience a plus., • Health & Dental Insurance- eligible 1st day of employment, • Paid time off and paid holidays, • Health & Dependent Reimbursement Accounts, • 401(k) Plan with company contribution, • Company paid Life and LTD Insurance Powered by JazzHR 6x5VPYIrt6

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHAs temporary staffing department may have a role for you. Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support i

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHAs temporary staffing department may have a role for you. Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support i

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Location:CHA Cambridge Hospital Work Days:Monday thru Friday 8a-4:30p Category:Clerical and Administrative Support Department: Human Resources Job Type: Temporary Work Shift: Day Hours/Week: 40.00 Union: No Union Name: Non Union Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHAs temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day. Summary: To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department. Responsibilities: Greets and provides information to patients and visitors. Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance. Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed. Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner. Understands and appropriately utilizes all telephone features such as: transferring and hold functions. Insures at all times that there is someone to answer the telephone. Accesses patient information via the computer. Effectively interfaces with IT Department as needed to resolve hardware and software problems. Acts in a friendly and reassuring manner in all Interactions with patients and visitors. Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another persons password. Handles difficult situations calmly, calling appropriate person for assistance when needed. Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information. Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues. Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department. Responsible for scheduling meetings for senior IT staff. Responsible for scheduling meeting rooms and training rooms. Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls. Keeps the front desk and main lobby area clean, tidy and stocked with proper information. Sorts staff mail Performs straightforward secretarial duties. Effectively participates in training new employees/volunteers. General Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location. Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position. Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures. Participates in own performance appraisal by identifying goals and reviewing progress with supervisor. Performs other related duties as assigned or directed. MINIMUM QUALIFICATIONS : Other information: Must have medical terminology. Medical Secretarial degree strongly preferred. Work Experience: 2 3 years medical office experience preferred. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

Department Administrator / Administrative Coordinator Location: Fully onsite - Newton, MA 02462 Type: Temp-to-perm potential Role Summary: This role sits at the front desk and supports clinical scheduling and front desk check-in. MUST HAVES • Front desk/customer service experience in healthcare, • Experience working with surgeons/clinical scheduling (preferred), • EPIC experience (preferred), • Electronic health record (EHR) experience Role Overview Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations. Support responsibilities may include: • Receptionist and clerical duties, • Scheduling patient appointments, • Answering phones and managing messages, • Referral management and insurance review, • Organizing and maintaining patient records, • New patient coordination, • Administrative support and special projects Qualifications We are looking for well-rounded professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting. Candidates should possess: • High School diploma (required), • Associate's degree (preferred)

Location:CHA Cambridge Hospital Work Days:Monday thru Friday 8a-4:30p Category:Clerical and Administrative Support Department: Human Resources Job Type: Temporary Work Shift: Day Hours/Week: 40.00 Union: No Union Name: Non Union Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHAs temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day. Summary: To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department. Responsibilities: Greets and provides information to patients and visitors. Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance. Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed. Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner. Understands and appropriately utilizes all telephone features such as: transferring and hold functions. Insures at all times that there is someone to answer the telephone. Accesses patient information via the computer. Effectively interfaces with IT Department as needed to resolve hardware and software problems. Acts in a friendly and reassuring manner in all Interactions with patients and visitors. Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another persons password. Handles difficult situations calmly, calling appropriate person for assistance when needed. Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information. Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues. Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department. Responsible for scheduling meetings for senior IT staff. Responsible for scheduling meeting rooms and training rooms. Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls. Keeps the front desk and main lobby area clean, tidy and stocked with proper information. Sorts staff mail Performs straightforward secretarial duties. Effectively participates in training new employees/volunteers. General Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location. Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position. Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures. Participates in own performance appraisal by identifying goals and reviewing progress with supervisor. Performs other related duties as assigned or directed. MINIMUM QUALIFICATIONS : Other information: Must have medical terminology. Medical Secretarial degree strongly preferred. Work Experience: 2 3 years medical office experience preferred. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Receptionist Position At Leader Bank Pavilion. Leader Bank Pavilion, a seasonal outdoor amphitheater, is seeking a receptionist for our busy concert, commencement, and event season. The receptionist will assist with administration, office management, and special projects while providing front line g

Location:CHA Cambridge Hospital Work Days:Monday thru Friday 8a-4:30p Category:Clerical and Administrative Support Department: Human Resources Job Type: Temporary Work Shift: Day Hours/Week: 40.00 Union: No Union Name: Non Union Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHAs temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day. Summary: To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department. Responsibilities: Greets and provides information to patients and visitors. Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance. Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed. Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner. Understands and appropriately utilizes all telephone features such as: transferring and hold functions. Insures at all times that there is someone to answer the telephone. Accesses patient information via the computer. Effectively interfaces with IT Department as needed to resolve hardware and software problems. Acts in a friendly and reassuring manner in all Interactions with patients and visitors. Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another persons password. Handles difficult situations calmly, calling appropriate person for assistance when needed. Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information. Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues. Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department. Responsible for scheduling meetings for senior IT staff. Responsible for scheduling meeting rooms and training rooms. Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls. Keeps the front desk and main lobby area clean, tidy and stocked with proper information. Sorts staff mail Performs straightforward secretarial duties. Effectively participates in training new employees/volunteers. General Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location. Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position. Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures. Participates in own performance appraisal by identifying goals and reviewing progress with supervisor. Performs other related duties as assigned or directed. MINIMUM QUALIFICATIONS : Other information: Must have medical terminology. Medical Secretarial degree strongly preferred. Work Experience: 2 3 years medical office experience preferred. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Location:CHA Cambridge Hospital Work Days:Monday thru Friday 8a-4:30p Category:Clerical and Administrative Support Department: Human Resources Job Type: Temporary Work Shift: Day Hours/Week: 40.00 Union: No Union Name: Non Union Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHAs temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day. Summary: To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department. Responsibilities: Greets and provides information to patients and visitors. Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance. Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed. Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner. Understands and appropriately utilizes all telephone features such as: transferring and hold functions. Insures at all times that there is someone to answer the telephone. Accesses patient information via the computer. Effectively interfaces with IT Department as needed to resolve hardware and software problems. Acts in a friendly and reassuring manner in all Interactions with patients and visitors. Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another persons password. Handles difficult situations calmly, calling appropriate person for assistance when needed. Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information. Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues. Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department. Responsible for scheduling meetings for senior IT staff. Responsible for scheduling meeting rooms and training rooms. Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls. Keeps the front desk and main lobby area clean, tidy and stocked with proper information. Sorts staff mail Performs straightforward secretarial duties. Effectively participates in training new employees/volunteers. General Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location. Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position. Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures. Participates in own performance appraisal by identifying goals and reviewing progress with supervisor. Performs other related duties as assigned or directed. MINIMUM QUALIFICATIONS : Other information: Must have medical terminology. Medical Secretarial degree strongly preferred. Work Experience: 2 3 years medical office experience preferred. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed f

Job DescriptionDescription: Under the direction of the Director of Patient Services & Financial Assistance, the Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, opening and closing the receptionist station daily, including Saturdays as required. The Patient Services Coordinator is responsible for the completion of various billing services. Representative Duties: Provide excellent customer service • Greet each client with a smile and welcoming, professional manner, • Answer each phone call in a cheerful and professional manner, • Log information on calls received, where required and maintains detailed and accurate records, • Provide clients with correct and accurate information regarding FCHC services and providers (Ask for input from team colleagues if unsure of the correct response to inquiries), • Schedule appointments according to established procedure, • Refer unusual or difficult situations to supervisor, • At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position, • Be discrete when obtaining sensitive information from clients, • Establish and maintain effective working relationships with co-workers, supervisors and the general public, • Accurately register and enter new patient demographic data and insurance information in the system, • Verify existing patients’ demographic data and insurance information at each visit accurately record and enter any changes received, • Collect client payments and record in a timely and accurate manner, • Verify all transactions at the end of the day and report all discrepancies, • Minimum of high school graduate or equivalent., • Computer experience, • Willingness to work with a diverse patient population including gay men, lesbians, seniors, students, and others, • Calm, patient, flexible, and understanding manner, • Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency., • Successful customer service background, • Previous experience in healthcare or medical office administration, • Bilingual Spanish/English, • Knowledge of business procedures

Job DescriptionBusy, friendly law firm seeks a Part-Time (20-30 hours per week) team member to answer phones and perform other administrative duties in our Newton Office. The Receptionist plays a crucial role in creating a welcoming environment for clients and visitors. We are looking for someone who: • Has experience answering phones and forwarding calls to the appropriate person., • Provides excellent customer service., • Is an organized, energetic, and personable individual with strong attention to detail and a great sense of humor., • Assisting with tasks like sorting mail, faxes, and deliveries to reach the intended recipients., • Assisting with copying, scanning, faxing and emailing., • Maintains the cleanliness of the reception area and conference rooms, • Performs additional duties as assigned by the Law Firm Administrator. This position is 100% in the office in Newton.

Job Description Per-Diem Receptionist - Edelweiss Village Deutsches Altenheim located in West Roxbury, MA, is a skilled nursing residence, assisted living and post-acute care provider that consistently delivers high-quality, compassionate care while focusing on the development of innovative programs and services that enable individuals to live as independently as possible. We are seeking an individual that takes pride in delivering excellence in serving others, especially our elderly population. Position Summary: The Receptionist manages the fast-pace, busy lobby and reception area. The Receptionist is responsible for greeting and directing all visitors, including vendors, residents, resident family members and applicants. The Receptionist must ensure compliance of building security and adhere to the sign-in and security alarm procedures. The Receptionist will be responsible for answering a multi-line switchboard and connecting callers with the appropriate department or resource. The Receptionist will handle administrative tasks and accept company deliveries. This position is a job-share with another part-time Receptionist, so partnering together with them is key, in-addition to working collaborative and coordinating schedules for coverage if needed. Duties: • Answers and screens all incoming telephone calls in a courteous and professional manner, • Gives basic facility information such as brochures and informational packets to persons requesting such materials. Forwards inquiries regarding admission to the Executive Director or appropriate staff. Conducts informational tours of the facility's first floor common areas answering the questions they can., • Greets all visitors in a friendly, courteous and professional manner. Screen and requires visitors to sign-in at the reception desk. If requested to do so, locates resident and announces visitors., • Performs other clerical duties, such as photocopying, as assigned by the Administrative Assistant or by department heads., • Responsible for participating in, helping with, and supporting the residents leisure moments activities., • Is constantly aware of resident safety issues and advises appropriate staff when something doesn't seem right., • Must possess a high degree of interpersonal relations skills with the capability of relating to a variety of people and personalities. Must use good judgment and take initiative when necessary. Deutsches Altenheim conducts extensive background checks and professional references for all potential employees. You must be able to provide a recent physical and required immunizations. Job Posted by ApplicantPro

Job Description Overview of Position The Receptionist assists the Office Coordinator with the overall responsibilities of managing the front desk. The role includes both customer service and administrative functions. This role acts as the main greeter both on the phone and in-person. This position must be onsite daily Monday-Friday including occasional evenings to weekends on an as-need basis. Primary Duties and Responsibilities • Front Desk Duties:, • Greeting staff, clients and visitors, and directing lobby traffic, • Answering the main phone line and directing calls to the appropriate staff/program, • Handling difficult callers with grace and understanding while also maintaining phone response procedures, • Direct voicemails to the appropriate program/staff member, • Daily mail processing, • Monitor security cameras., • Administrative Tasks, • Order office supplies as requested, • Review and Code: invoices, credit card statements with corresponding receipts, • Organize staff events and People Ops calendars, • Assist Office Coordinator in:, • Scheduling vendors for building maintenance\, • Monitoring and responding to agency group email inboxes, • Conference room booking and printing conference room schedules, • Provide occasional evening and weekend front desk coverage as available., • Education/Experience Requirements:, • High School diploma or equivalent with 1-2 years of work experience, • General computer skills and working knowledge of Microsoft Office, • Must have proficiency in, or the ability to learn to operate a multi-line phone/switchboard and accompanying telephone software, • Must have strong organizational and interpersonal skills, ability to juggle between front desk duties and other office tasks., • Skills and Competencies:, • Able to work independently and flexibly and to react quickly to solve problems., • Flexibility with scheduled times to provide front desk coverage and additional time to cover vacations/breaks as needed ABOUT JF&CS For more than 150 years, Jewish Family & Children's Service has been helping individuals and families build a strong foundation for resilience and well-being. We intentionally serve and employ people of ALL faiths, backgrounds, cultures, and abilities. We have a strong culture of professional development, work-life balance, and promoting from within. JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, or disability. Powered by ExactHire:184986

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Employee discounts, • Free uniforms Are you looking to work with dentists and team members that value exceptional work, team commitment and unsurpassed customer service? Look no further! We are an established, very busy, general practice that seeks an experienced, professional front desk receptionist who brings integrity, self motivation, reliability and attention to detail to their work. We would like to speak with you if you love what you do and bring a smile to each day! This position involves all dental receptionist tasks such as: • Greeting our wonderful patients, • Updating and verifying insurance, • Answering the phone and scheduling appointments as well as other front office duties as needed., • Making each patient experience memorable is our goal.Qualifications: Previous experience in a Dental Office with Dentrix is required. Please apply with your resume and include relevant experience. Please apply with your resume and include relevant experience in the dental field. Additionally, let us know why you would be a great fit for this opportunity. Thank you for your interest, we look forward to hearing from you!

Job Description Job Summary We are looking for a competent Dental Office Receptionist to help with the organization and running of the daily administrative operations of the Dental Office. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities • Assist clients with paperwork, including consent forms, • Maintain a clean and inviting environment, • Provide general customer service and attend to the needs of customers throughout their services, • Organize office and assist Dentist and Dental Staff in ways that optimize procedures, • Sort and distribute communications in a timely manner, • Create and update records ensuring accuracy and validity of information, • Monitor level of supplies and handle shortages, • Resolve office-related malfunctions and respond to requests or issues, • Coordinate with other departments to ensure compliance with established policies, • Maintain trusting relationships with suppliers, customers and colleagues, • Perform receptionist duties when needed, • Answer phone calls and schedule appointments Qualifications • Two or more years of experience as a receptionist or similar role is preferred, • Excellent communication skills with a commitment to customer service, • Strong work ethic and positive attitude, • Excellent multi-tasking skills, • Proven experience as a Dental Office Assistant/Receptionist, or in another relevant administrative role, • Knowledge of computer systems (Dental software Dentrix), • Working knowledge of Dental Office equipment, • Thorough understanding of office management procedures, • Excellent organizational and time management skills, • Analytical abilities and aptitude in problem-solving, • Excellent written and verbal communication skills (both face to face and by phone)

Job Description Come Join Overstory Health as a Virtual Medical Receptionist in Boston, MA Overstory Health is a newly launched startup building world-class, patient-centric Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs for individuals with high-acuity mental health needs. Our mission is to make compassionate, connected behavioral healthcare more accessible when people need it most. With a clinical model validated by McLean Hospital, we provide comprehensive psychiatric, therapeutic, and community reintegration services that help individuals achieve stability, connection, and confidence both during and after the program. As a growing organization, we offer an exciting opportunity to shape our care model, contribute to our mission, and grow your career as we expand. About the Role We are seeking a dedicated and personable Medical Virtual Receptionist to join our team. As the first point of contact for patients, you will play a key role in creating a welcoming and supportive virtual experience. Your responsibilities will include managing phone calls, scheduling appointments, verifying insurance information, and supporting daily administrative tasks. This is an opportunity to make a positive impact in a dynamic and innovative healthcare setting. Key Responsibilities • Manage Virtual Operations: Answer phone calls, respond to inquiries, and direct messages to the appropriate staff members., • Schedule Appointments and Maintain Calendars: Coordinate patient schedules, confirm appointments, and handle rescheduling as needed., • Handle Patient Check-In and Check-Out: Verify demographic and insurance information, process forms, and ensure accurate documentation for billing and records., • Location: Virtual, • Schedule: Monday-Thursday, 11am-7pm, noon-8pm or 1pm-9pm (W2 position, full-time, up to 40 hours per week)., • Education: High school diploma or equivalent., • Experience: Minimum of 1 year as a receptionist in a medical clinic, hospital, or similar healthcare environment; or 3 years of comparable front office experience in a non-healthcare setting., • Skills: Strong customer service and communication skills, with the ability to multitask and manage a fast-paced environment., • Technology: Proficiency in Google applications, with a willingness to learn job-specific software (e.g., Slack, Zoom, Electronic Health Records)., • Make a Meaningful Impact: Help create a welcoming environment that supports individuals during critical times., • Collaborate with Experts: Work alongside dedicated healthcare professionals passionate about improving mental health outcomes., • Competitive hourly range of $22-24/hr. and performance incentives, • Flexible time off policy (FTO), • Comprehensive health insurance with no waiting period (medical, dental, vision), • Short- and long-term disability coverage at no cost to employees, • 401(k) with company match up to 4% of income

Job Description Receptionist We are seeking an experienced Receptionist for a residential community of 501 units in Somerville, MA. The Receptionist maintains the operations of the office and assists the staff. This position ensures that the appearance and physical condition of the office meets property management requirements. Responsibilities · Answer phones throughout the day, forward all phone correspondence to the proper department/employee. · Greet visitors, vendors, residents and direct them to the proper place or person. · Manage all incoming and outgoing mail to ensure correspondence is delivered/sent in a timely manner. · Conduct complete inventory of office supplies needed by office staff at least once a month. Order any office supplies needed. · Provide immediate action on any urgent/emergency call by contacting the appropriate department or person. · Monitor/maintain access system, parking protocol, and resident storage. · File documents as requested and ensure delivery of resident notices. · Monitor all cleaning needed in the office and communicate needs to the cleaning personnel. · Assist with work order documentation. · Communicate with tenants, vendors, and co-workers to complete assignments. · May be required to assist Property Manager with special projects as needed. Qualifications & Experience · Minimum 2 years’ experience in customer service/reception. · High school diploma or GED is required. · Must have the ability to deal efficiently with residents and the public. · Ability to maintain composure, communicate clearly, and keep work areas organized. · Ability to relate to and work effectively with individuals from diverse backgrounds. · Bilingual in Spanish is a plus. Physical Requirements · Ability to hear phone tones, communicate with callers, and take messages by hand. · Occasional lifting of objects up to 10 pounds. · Occasional bending, pulling, and document filing. Additional Details Job Type: Full-time; 40 hours per week Compensation: $20.00 per hour Schedule: Monday through Friday, 8am-5pm, 1 hour lunch Work Location: In-person Benefits: 401(k) with company match, flexible spending account, medical, dental, vision, life, disability insurance, paid time off. We are an Equal Opportunity Employer and do not discriminate in hiring or employment based on race, color, religion, national origin, gender identity and expression, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

Job Description Job Description Job Title: Receptionist Department: Administration Reports To: Business Office Manager Status: Non-exempt Job Summary Responsible for operating telephone/communication center and serving as the information/referral center for all residents, staff, and departments. Provides services and support to staff in a manner that meets or exceeds community expectations. Principle Duties and Responsibilities: The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation. • Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department., • Retrieves messages from voice mail and forwards to appropriate personnel., • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable., • Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff., • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel., • Coordinates guestroom reservations., • Receives, sorts, and routes mail, and maintains and routes publications., • Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes., • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary., • Performs other clerical duties as needed, such as filing, photocopying, and collating., • Collects rent checks from residents and family members and provides needed information to Assistant Executive Director., • Collects money for meal tickets, etc., • May perform other duties as assigned. Minimum Qualifications • High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience., • Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's., • Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations., • Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed., • Must have submitted and completed a Criminal Background check for unlicensed employees in compliance with state regulation., • Must provide a medical certification from a licensed healthcare provider confirming that the employee is free from communicable disease including TB in compliance with state regulation at hire and annually thereafter. Required Behavior • Arrives to work on time., • Absence and tardiness is minimal., • Able to demonstrate a high level of service delivery; does what is necessary. To ensure customer satisfaction; deals with service failures and prioritizes customer needs., • Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well., • Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport., • Able to work cooperatively with a group of people to achieve goals and objectives., • Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly., • Able to work various schedules and shifts as needed., • Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs. Physical Demands • Physically able to move at least 20 lbs. without assistance., • Physically able to bend, reach, and work in small areas., • Physically able to push and pull office equipment and furnishings.

Job Description If you have a passion for helping others and enjoy interacting with your community, FYZICAL Waltham, the leading physical therapy company in the country, has a Client Care Specialist / Medical Receptionist opening in Waltham, MA, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our brand-new, cutting-edge facility, your role as a Client Care Specialist / Medical Receptionist is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to transforming the PT industry by creating non-traditional, individualized treatment plans and invite you to join us on this important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities and state-of-the-art technology and grow your career under a practice leader who is fully invested in you. We are an innovative physical therapy facility that offers a unique approach to care. We work together, using the most modern technology and cutting-edge tools, to provide our patients with the individualized care they need and deserve. As our Client Care Specialist / Medical Receptionist, you will enjoy the easy flow of a supportive team that succeeds together. You will also have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start your exciting career path today by applying for our Client Care Specialist / Medical Receptionist job opening! Benefits • Health Insurance Plan, • Retirement Plan, • Paid Holidays, • PTO, • Fully paid training & continuing education, • Mentorship / Coaching Programs, • Handle patient scheduling, appointments, multi-phone line, • Gather new patient data; keep track of all patient referrals, • Disseminate information to patients; act as a go-between for patients and physicians, • Send and keep a log of all reports sent to doctors, • Verify insurance and track insurance-covered visits; take co-payments, • Send benefits paperwork to billing companies, • Handle all scheduling and ensuing communication, • Answer phones, act as a patient liaison, and answer any questions from potential or current patients, • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders, and cancellations, • Collect new patient intake information; track all clinic referrals, • Fax reports to physicians; keep a log of incoming referrals, • Keep track of the Explanation of Benefits sent by mail and fax to the billing company, • Communicate with the office manager and clinicians about scheduling/patient arrivalRequired Skills, • High school diploma or equivalent (GED); College degree a plus for advancement, • Great communicator and detail-oriented, • Positive attitude, good work ethic, integrity, and empathy toward people who are in pain, • Great demeanor, strong integrity, and compassion

Job Description Front Desk Receptionist Summary The Front Desk Receptionist is responsible for executing Bridge’s lobby services and serve as the designated liaison and first-person youth and guests engage when visiting and contacting Bridge. The ideal candidate will have a proven history of relevant experience including superior customer service, and strong interpersonal and communication skills. Additionally, they must be highly dependable and committed to their schedule as assigned. Maintaining an excellent attendance record is essential to this role. The Receptionist will also be a knowledgeable provider of accurate program and service information and direct guests (and callers) to appropriate departments as needed. The Receptionist will maintain a clean and organized lobby area that fosters a welcoming environment as the gateway to Bridge services. ESSENTIAL JOB FUNCTIONS • Maintain professional demeanor and etiquette., • Welcome all guests and visitors., • Excellent interpersonal and communication skills, • Answer and direct all incoming calls., • Maintain accurate logs of client visits and program destinations., • Complete counseling visitor logs, • Compile daily statistics for services., • Accept and sign for all deliveries and packages., • Provide administrative support as assigned., • Distribute external and internal employee mail as needed., • Maintain, clean, and organize front desk/reception area., • Participate in supervision, team, and staff meetings as scheduled. QUALIFICATIONS • Resolute and committed to meeting time and attendance expectations., • Must be proficient in basic office software and technology, including telephone operations, email/text, Microsoft Office, and data systems., • Must be comfortable working in a fast-paced, dynamic work environment., • Excellent interpersonal, oral, and written communication skills required. EDUCATION AND EXPERIENCE • High School or equivalent, • Minimum of two years office administrative / receptionist work., • 1- 2 years of customer service experience, • 1 - 2 years of front desk/ lobby operations experience, • Must be proficient in basic office software and technology, including telephone operations, email/text, Microsoft Office, and data systems., • Must be comfortable working in a fast-paced, dynamic work environment., • 1 -2 years of experience working with at-risk young adults (18 - 24) preferred. PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer. HOURLY: The hourly rate for this role is set at $20.00 an hour Bridge Over Troubled Waters offers a competitive benefits package that includes: • Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays and a birthday holiday, • Health, dental, and vision insurance, • 401(K) with 3% matching of contributions after one year of employment At Bridge Over Troubled Waters, we strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require one to participate in the recruitment, selection, and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at and we will work with you to meet your accessibility needs.

Job DescriptionDescription: Under the direction of the Dental and Optometry Administrative Supervisor, the Patient Services Coordinator I is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling, managing patient flow, collection of daily cash, and opening and closing the receptionist station daily. The schedule for this position includes 8-hour shifts between 8 am and 7 pm on weekdays, as needed. Representative Duties: Provide excellent customer service • Greet each client with a smile and welcoming, professional manner, • Log information on calls received, where required and maintains detailed and accurate records, • At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position response to inquiries), • Be discrete when obtaining sensitive information from clients, • Establish and maintain effective working relationships with co-workers, supervisors and the general public, • Accurately register and enter new patient demographic data and insurance information in system, • Verify existing patients’ demographic data and insurance information at each visit accurately record and enter any changes received, • Check Eligibility with insurance and calculate accurate co-pays Collection of daily cash and audit procedures • Collect client payments and record in a timely and accurate manner, • Verify all transactions at the end of the day and report all discrepancies Performs other related job duties as required Requirements: • Minimum of 1 year of experience in a healthcare setting, • Willingness to work with a diverse patient population, • Availability on Tuesday, Wednesday & Thursday evenings until 7 pm., • Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency., • Experience using Epic and Microsoft Office., • Knowledge of business procedures including cash handling experience, • Sit at a computer station for extended periods of time, • Ability to keyboard for extended periods of time This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East. We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

Job Description Keystone Restorations & Builders, Inc. in Chelsea, MA is looking for one receptionist to join our team. Our ideal candidate is attentive, motivated, and hard-working. Responsibilities • Greet and welcome guests in a friendly and professional manner, • Answer and screen phone calls, • Organize and schedule meetings as needed, • Maintaining office cleanliness and organization of resources Qualifications • Proven experience as an outstanding receptionist, • Knowledge of spreadsheets and word processing documents, • Excellent customer service skills and courteous phone manner

Job Description Summary: The Neighborhood Developers (TND) is hiring a part time, temporary Receptionist professional to help manage the front desk. Are you interested in affordable housing? Do you want to support community members who are trying to access essential services? Do you have friendly personality? If you answered yes to any of these questions, this position could be for you! Overview: TND is a non-profit community development organization with a mission to create strong neighborhoods enabling community members to secure a stable home, achieve economic mobility, and determine their own future. We build affordable homes, support households to achieve greater financial mobility, and organize community leaders on issues related to neighborhood conditions as well as social and housing justice. TND’s headquarters is in Chelsea, where it has operated since 1978. The organization was invited into Revere in 2010, and since 2018, we are also offering some of our services in Everett. For more information see . The part time, temporary Receptionist will welcome and guide clients and other visitors to the right place and service and answer the phone, while our full-time receptionist is out. This is also an On Call position. Duties and Responsibilities: Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate team member or service. Answer, screen and forward incoming phone calls. Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures). Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk. Desirable Qualifications: Experience in an office setting and familiarity with office procedures. Work experience as a receptionist, front office representative, or similar role. Proficiency in Microsoft Office Suite. Bilingual in English and Spanish. Hands-on experience with office equipment (e.g., copiers, printers, and fax machines). Customer service experience. Solid written and verbal communication skills. Ability to be resourceful and proactive when issues arise. Multitasking and time-management skills, with the ability to prioritize tasks. To Apply: Send a cover letter and a copy of your resume. TND is committed to diversity, equity, and inclusion in hiring and it is important to us to bring members onto our team who are passionate about our mission and reflect the BIPOC, immigrant, and linguistic backgrounds of the communities we serve. Opportunity Communities (OppCo) provides human resources for TND.