Senior On-Site Service Specialist
2 days ago
Kansas City
Job Description Job SummaryThe Senior On-Site Service Specialist provides operational support across high-volume copying, document imaging, mail handling, equipment maintenance, and general office services. This role supports a wide range of on-site service functions, including print operations, mail management, supply distribution, document processing, meeting room setup, and light facility support. The position requires excellent customer service skills, strong attention to detail, and the ability to operate various office and production equipment. This role reports to the Site Manager, Site Supervisor, or Assistant Site Manager depending on site structure. Key Responsibilities • Operate high-volume copy machines and perform binding and finishing tasks., • Operate high-volume document imaging systems and related software., • Use MS Office, email systems, and document management tools for file handling., • Inspect convenience copiers daily to ensure quality and proper functionality; clear paper jams and report issues., • Maintain inventory records and management reports for supplies and equipment usage., • Sort, distribute, and process incoming and outgoing mail, fax transmissions, and packages., • Apply postage and manage high-volume mail systems., • Calculate job charges and maintain billing logs., • Respond to and coordinate service calls., • Perform filing, purging, and archival duties as needed., • Deliver completed jobs to designated internal or external locations., • Maintain daily meter readings and service logs., • Travel between customer buildings when required., • Answer customer questions regarding job status and feasibility., • Maintain copier areas to ensure cleanliness and proper stocking., • Support shipping and receiving activities for materials., • Set up meeting and conference rooms when needed., • Assist with internal office moves and light facility maintenance, including re-lamps., • Perform occasional cleaning duties as required., • Provide off-hours emergency response or weekend overtime as needed., • Use various production tools such as shrink-wrap machines, paper cutters, bindery equipment, joggers, tape machines, and electric staplers., • Use office machines including copiers, calculators, fax machines, postage meters, and PCs., • High school diploma or GED., • 1–2 years of related experience or equivalent., • Prior experience in copy/print operations preferred., • Valid driver’s license and required auto insurance coverage may be needed depending on site., • Excellent customer service skills., • Good PC competency and familiarity with office software., • Strong organizational and prioritization abilities., • Basic math and filing skills., • Typically an office setting with standard lighting, ventilation, temperature, and noise levels., • Requires the ability to interpret and apply complex instructions and information., • Role involves prolonged periods of standing, walking, bending, and carrying materials., • May require lifting items up to 50–55 lbs. and moving equipment up to 700 lbs. on wheels., • Movement between buildings may be required., • Regular use of hand tools, calculators, computers, and other office equipment. Education: High School Company DescriptionCompunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice. We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.