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SUMMARY The Director of Clinical Services plans, coordinates, implements high quality care through analysis and evaluation of multiple methods and tools that measure quality, such as the Network Performance Measures, USRC Clinical Quality Reports, policies, procedures, and directives. This position assumes a proactive role in adhering to guidelines, policies, procedures, and directives and collaborates with Clinical Specialists, Facility Administrators, and clinic staff to ensure compliance with company policy, Federal and State agencies. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. GROWTH • Oversight of guidance provided to the facility teams by the Clinical Specialists within assigned regions., • Work with regional operations management to assist with the opening of denovo facilities and transitioning acquired facilities., • Evaluate trends in clinical data and provide guidance to Clinical Specialists to prepare for educating the facility staff on the effective and efficient use of company resources, (i.e. supplies), safety and risk reduction, and the best methodologies to achieve., • Evaluate readmissions, hospitalizations, and catheter rates to identify opportunities to improve treatment rates and decrease infections and missed treatments., • Work with Clinical Specialists toward the achievement of monthly, quarterly and annual projections based on clinical outcomes and management objectives. OUTCOMES, • Develop, implement, and monitor quality of care processes for program regulatory compliance in accordance with Company goals., • Ensure clinical processes in assigned USRC facilities are maintained in accordance to company policy and federal, state and local regulations. Review audits performed by Clinical Specialists in assigned facilities. Ensure findings are reported to the Facility Administrator and regional management teams and POC is developed and implemented appropriately. Report delays in the execution of the POC to the VP of Clinical Services and RVP as indicated., • Assist with the development of quality goals and measures by reporting field requests and trends in data to the VP of Clinical Services. Responsible for positively impacting clinical outcomes by working collaboratively with the clinical and local management., • Knowledge of and remain current with technology, federal, state, local laws and regulations., • Knowledge of state specific education requirements. Collaborate with policy development committee with the purpose of developing state specific policies, where indicated., • Assist Clinical Specialists as needed to support clinics with remaining in compliance with all applicable federal, state, and local laws and regulations by conducting internal clinical audits. Ensure audits are scheduled in an efficient manner taking travel, the clinic's regulatory health and required resources into consideration., • Provide guidance to local/regional teams and Clinical Specialists in the implementation of the ESRD Emergency Preparedness regulations., • Provide written follow up on any deficiencies for all internal audits and state and federal surveys to Facility Administrator, RVP and VP of Clinical Services., • Evaluate patient care data to ensure that care is provided in accordance with clinical guidelines and organizational performance standards. Report issues to Facility Administrators and regional management., • May participate in Policy and Procedure committee to create and maintain clinical, education and QAPI policies., • Review regional trends in Incident Reports and identify educational opportunities in response to identified patterns. Ensure the process for reporting events to the state(s) are effective, where indicated., • Evaluate types, frequency and facilities required to complete Network projects. Ensure Clinical Specialists offer education to address if patterns exist., • Participate in actual disaster planning and response team efforts as needed., • Support Clinical Specialists and collaborate with Home department leadership to assess how the Clinical Services team can assist. Discuss need for policy/procedure revisions with VP of Clinical Services., • Serve as the regional resource person for involuntary discharges (IVD) and managing grievances. Ensure VP of Clinical Services aware of all IVDs and grievances that cannot be resolved at the local level., • Be familiar with emergency operational procedures., • Use appropriate safety measures including personal protective equipment, as necessary., • Be familiar with OSHA regulations. PARTNERSHIPS, • Understand, lead, and promote the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives., • Communicate with VP of Clinical Services and regional management on a consistent basis regarding the status of each clinic in the region., • Maintain collaborative working relationship with Facility Administrators and regional management. Partner with Facility Administrator(s) and regional management to ensure clinic needs are met., • Acts as liaison with Medical Directors and physicians to coordinate quality patient care., • Maintain a positive/collaborative relationship with physicians, state agencies and the community., • Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization., • Respond effectively to inquiries or concerns. STAFF DEVELOPMENT/ RETENTION, • Identify specific training needs of assigned region and communicate findings to VP of Clinical Services., • Developed corporately and included in CS JD. Develop and implement clinic based in-service programs as directed or requested., • Developed corporately and included in CS JD. Responsible for professional development of each Clinical Specialist in assigned region including appropriate orientation to the role upon hire., • Supervise the hiring of clinical services staff as needed in collaboration with VP of Clinical Services and Human Resources Department., • Maintain effective personnel management and employee relations, including evaluating the performance of all Clinical Specialist personnel; approving and submitting time worked and counseling and disciplining employees., • Uphold management goals of corporation by leading staff in team concepts and promoting a team effort., • Effectively communicates expectations; accepts accountability and holds others accountable for performance. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: • Current RN or LVN/LPN license in applicable state. License must be maintained as current and in good standing., • Minimum of two (2) to five (5) years prior clinical/dialysis management experience of a multi-site health care provider., • Three (3) years' experience with performing adult education preferred; knowledge of creative solutions to the challenges of adult learning, education and continuing education is required., • Must have extensive knowledge of dialysis industry standards and regulations governing ESRD facilities., • CNN or CHN certification required within two (2) years of accepting position., • CPR certification required within 90 days of hire., • Valid driver' license in applicable state. License must be maintained as current, without restrictions and good driving record., • Excellent leadership, team building and coaching skills., • Strong public relations skills for dealing with physicians, agencies, surveyors, etc. are valuable., • Demonstrated analytical and problem-solving skills are required. Ability to read, analyze and write reports., • Ability to manage multiple projects and direct reports in multiple locations., • Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire. All Full Time employees are eligible for the following benefits: * Medical / Pharmacy * Dental * Vision * Voluntary benefits * 401k with employer match * Virtual Care * Life Insurance * Voluntary Benefits * PTO All Part Time employees are eligible for the following benefits: * 401k with employer match * PTO

Location: Main Hosp Bldg - 4th Floor OPC Shift 8:00AM - 5:00PM Primary Purpose Responsible for the daily management of assigned unit to include staff supervision and development, planning, budget, quality, and facility operations and coordinating patient services to ensure high quality patient care and optimal outcomes. Minimum Specifications Education • Must have current, valid RN license or temporary RN license from the Texas Board of Nursing, or valid Compact RN license, • Must have current healthcare provider CPR course completion card from one of the following:, • American Heart Association, • American Red Cross, • Provides care to assigned patient population in accordance with the current State of Texas Nurse Practice Act, established protocols, multidisciplinary plan of care, and clinical area specific standards., • Must be capable of serving as a clinical resource for staff., • Must demonstrate advanced knowledge of assigned department operations including policies, personnel and budget management., • Must have effective verbal and written communication skills in working with a diverse population of physicians, patients, nursing staff, management and administration., • Must be capable of leadership and have effective organization skills., • Responsible for managing daily unit activities to ensure high quality patient care and optimal outcomes. Communicates with physicians, social work and other department staff to promote integrated, effective care. Serves as patient advocate, follows up on patient care issues and outcomes, oversees/arranges discharge support. Documents and supervises unit/patient information including charts, surveys, reports, research, correspondence, statistics and quarterly reports to ensure efficient, accurate data., • Selects, trains, supervises, motivates and evaluates assigned staff. Assesses patient needs and staff capabilities, scheduling staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Ensures assigned staff receive opportunities to further their knowledge. Serves as a role model and resource. Evaluates staff competencies and delegates tasks effectively. Directs staff meetings, interviews, trains, counsels and provides other personnel activities to ensure that clinical activities meet department and Parkland goals and mission objectives., • Serves as a clinical resource, maintains skills and promotes staff development. Stays abreast of the latest developments, advancements and trends in the specialty area by attending seminars or workshops, reading professional journals, actively participating in professional organizations and maintaining Texas RN licensure. Integrates knowledge gained into current work practices. Serves as an educational resource for patients, families and Parkland staff. Responsible for maintaining Nursing Standards and Practices on the unit., • Responsible for establishing and maintaining effective unit procedures. Develops and evaluates staff activities to promote knowledge of all rules, regulations, policies, procedures, laws and guidelines, including The Joint Commission, that impact the unit and ensures compliance. Collaborates with Directors, Quality/Risk Management and Nursing Administration. Maintains communication on hospital wide practices through committee participation., • Responsible for a collaborative work team to ensure positive working relationships. Communicates effectively with physicians, students, and other departments such as Respiratory Therapy, Pharmacy, Environmental and Linen Services. Maintains good communication with other hospitals, government/regulatory agencies and community representatives., • Responsible for performance improvement practices on the unit. Collaborates with staff, physicians, administration and risk management to evaluate and improve patient services. Identifies and analyzes the design of jobs, work processes and flows in the unit and implements appropriate changes to improve effectiveness, productivity and efficiency that support the overall goals of the department and Parkland., • Responsible for effective facility management as measured by cleanliness, proper type, amount and functioning of equipment and overall environmental safety. Oversees timely and effective maintenance of equipment and rooms. Responsible for space planning, including renovations, capital repairs and acquisitions. Ensures informed use of department resources through clear policies including equipment, supplies, personnel hiring/training practices and service utilization., • Develops and administers the annual budget (capital, operating and payroll) to ensure that the unit has the necessary funds to carry out established goals and objectives. Monitors charges and supplies, initiates orders, requisitions and supervises capital improvements., • Develops, implements and evaluates unit annual goals and personal goals consistent with Parkland and Department mission and goals., • Serves on multidisciplinary and Departmental committees as selected and assigned. Requisition ID: 987331

Location: Moody Outpatient Center 3rd Floor PRIMARY PURPOSE Responsible for the daily management of assigned unit to include staff supervision and development, planning, budget, quality, and facility operations and coordinating patient services to ensure high quality patient care and optimal outcomes. MINIMUM SPECIFICATIONS Education • Must have a bachelor's degree in nursing., • For the following cost centers: 61920, 61930:, • Must have four years of professional nursing experience., • Must have Peritoneal Dialysis experience within the last 2 years prior to hire., • Must have current, valid RN license or temporary RN license from the Texas Board of Nursing, or valid Compact RN license, • Must have current healthcare provider CPR course completion card from one of the following:, • American Heart Association, • American Red Cross, • Military Training Network, • Must have current Advanced Life Support (ALS) or Advanced Cardiac Life Support (ACLS) certification on hire or placement in the role. Certification must be from one of the following:, • American Heart Association, • American Red Cross, • Military Training Network., • Must have certification in Trauma Nurse Core Curriculum (TNCC) or Advanced Trauma Care for Nurses (ATCN), • Must maintain an instructor status in ACLS or TNCC or ATCN. Additionally, must become an instructor in either ATCN or TNCC within one year of hire or placement in the role., • Must have and maintain a Certified Emergency Nurse (CEN) or Critical Care Registered Nurse (CCRN) certification., • Must have SAMA certification, levels 1-4 before first clinical orientation shift and no later than 30 days upon hire or placement in the role., • Must have Certified Perioperative Nurse (CNOR), • Must obtain Advanced Burn Life Support (ABLS) Instructor Certification within 18 months of hire or placement in the role., • Provides care to assigned patient population in accordance with the current State of Texas Nurse Practice Act, established protocols, multidisciplinary plan of care, and clinical area specific standards., • Must be capable of serving as a clinical resource for staff., • Must demonstrate advanced knowledge of assigned department operations including policies, personnel and budget management., • Must have effective verbal and written communication skills in working with a diverse population of physicians, patients, nursing staff, management and administration., • Must be capable of leadership and have effective organization skills., • Must demonstrate patient centered/patient valued behaviors., • Trauma Managers:, • Provides care to assigned patient population in accordance with the current State of Texas Nurse Practice Act, established protocols, multidisciplinary plan of care, and clinical area specific standards., • Must be able to demonstrate an expert knowledge of all phases of trauma care to include prevention, pre-hospital care, resuscitation, stabilization, supportive care, rehabilitation, organ/tissue routine inquiry, and disaster management, • Must have highly effective written and verbal communication skills., • Must be capable of being on-call in a fast-paced environment and have the ability to respond back to the facility within one hour., • Must be able to complete statistical reports, data analysis, and risk adjustment analysis., • Must have advanced pc skills in MSWord, Excel, and other programs to assist with reports., • Must be able to motivate and train assigned staff., • Responsible for managing daily unit activities to ensure high quality patient care and optimal outcomes. Communicates with physicians, social work and other department staff to promote integrated, effective care. Serves as patient advocate, follows up on patient care issues and outcomes, oversees/arranges discharge support. Documents and supervises unit/patient information including charts, surveys, reports, research, correspondence, statistics and quarterly reports to ensure efficient, accurate data., • Selects, trains, supervises, motivates and evaluates assigned staff. Assesses patient needs and staff capabilities, scheduling staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Ensures assigned staff receive opportunities to further their knowledge. Serves as a role model and resource. Evaluates staff competencies and delegates tasks effectively. Directs staff meetings, interviews, trains, counsels and provides other personnel activities to ensure that clinical activities meet department and Parkland goals and mission objectives., • Serves as a clinical resource, maintains skills and promotes staff development. Stays abreast of the latest developments, advancements and trends in the specialty area by attending seminars or workshops, reading professional journals, actively participating in professional organizations and maintaining Texas RN licensure. Integrates knowledge gained into current work practices. Serves as an educational resource for patients, families and Parkland staff. Responsible for maintaining Nursing Standards and Practices on the unit., • Responsible for establishing and maintaining effective unit procedures. Develops and evaluates staff activities to promote knowledge of all rules, regulations, policies, procedures, laws and guidelines, including The Joint Commission, that impact the unit and ensures compliance. Collaborates with Directors, Quality/Risk Management and Nursing Administration. Maintains communication on hospital wide practices through committee participation., • Responsible for a collaborative work team to ensure positive working relationships. Communicates effectively with physicians, students, and other departments such as Respiratory Therapy, Pharmacy, Environmental and Linen Services. Maintains good communication with other hospitals, government/regulatory agencies and community representatives., • Responsible for performance improvement practices on the unit. Collaborates with staff, physicians, administration and risk management to evaluate and improve patient services. Identifies and analyzes the design of jobs, work processes and flows in the unit and implements appropriate changes to improve effectiveness, productivity and efficiency that support the overall goals of the department and Parkland., • Responsible for effective facility management as measured by cleanliness, proper type, amount and functioning of equipment and overall environmental safety. Oversees timely and effective maintenance of equipment and rooms. Responsible for space planning, including renovations, capital repairs and acquisitions. Ensures informed use of department resources through clear policies including equipment, supplies, personnel hiring/training practices and service utilization., • Develops and administers the annual budget (capital, operating and payroll) to ensure that the unit has the necessary funds to carry out established goals and objectives. Monitors charges and supplies, initiates orders, requisitions and supervises capital improvements., • Develops, implements and evaluates unit annual goals and personal goals consistent with Parkland and Department mission and goals., • Serves on multidisciplinary and Departmental committees as selected and assigned. Requisition ID: 986097

Location: Acute Care Hospital Tower Shift: Full-Time Days (two 12-hour shifts in staffing and two 8-hour shifts in office) Primary Purpose Responsible for assisting in the daily management of unit activities including staff supervision and development, planning, budget, quality and facility operations and coordinating patient services to ensure high quality patient care and optimal outcomes. Minimum Specifications Education • Must have current RN license or valid temporary permit with the Texas Board of Nursing or valid Compact RN license, • Must have current healthcare provider BLS for Healthcare Providers certification from one of the following:, • American Heart Association, • American Red Cross, • Provides care to assigned patient population in accordance with the current State of Texas Nurse Practice Act, established protocols, multidisciplinary plan of care, and clinical area specific standards., • Must be capable of serving as a clinical resource for staff., • Must have a working knowledge of assigned department operations including policies, personnel and budget management., • Must have effective verbal and written communication skills in working with a diverse population of physicians, patients, nursing staff, management and administration., • Responsible for assisting in the daily management of unit activities to ensure high quality patient care and optimal outcomes. Develops staff schedules to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Directly supervises time, attendance and patient care activities of assigned Nursing and ancillary staff. Motivates, counsels, guides and evaluates staff. Delegates tasks effectively. Participates in the selection and orientation of new staff. Ensures that assigned employees receive opportunities to further their knowledge., • Provides patient care, assessing patient needs, planning discharge and arranging support services to ensure effective, high quality patient care. Serves as a clinical role model and educational resource to ensure high quality, effective patient services., • Maintains and implements knowledge of all Parkland, The Joint Commission and clinical area rules, regulations, policies, procedures, laws and guidelines and ensures that employee activities are in compliance., • Identifies and analyzes the design of jobs, work processes and flows in the unit. Implements appropriate changes to improve effectiveness, productivity and efficiency that support the overall goals of the department and Parkland. Tracks and trends survey charts and other data sources and provides periodic reports. Monitors quality management practices on the unit including Nursing Standards and Practices, competencies and accreditation of staff. Collaborates with staff, physicians, administration and risk management to evaluate and improve patient services., • Responsible for tracking the effectiveness of unit policies and procedures and assisting the Manager in policy development or revision. Develops and evaluates staff activities to promote knowledge of all rules, regulations, policies, procedures, laws and guidelines that impact the unit and ensures compliance. Educates patients and families on rules and regulations and updates procedure manuals., • Responsible for a collaborative work team to ensure positive working relationships. Communicates effectively with physicians, students, and other departments such as Respiratory Therapy, Pharmacy, Property and Linen Services. Maintains good communication with other hospitals, government or regulatory agencies and community representatives., • Responsible for effective facility management as measured by cleanliness, proper type, amount and functioning of equipment and overall environmental safety. Oversees timely and effective maintenance of equipment and rooms., • Assists in developing and administering the annual operating, capital and payroll budget to ensure that the unit has the necessary funds to carry out established goals and objectives. Monitors charges and supplies, initiates orders and supervises capital improvements., • Assists management in developing annual goals and objectives for the unit that reflect the mission and philosophy of Parkland and meet department goals, • Serves on multidisciplinary, department and Nursing committees as selected and assigned. Requisition ID: 987607

Location: Main Hospital Bldg 8th Floor Schedule: 9:00AM - 7:00PM PRIMARY PURPOSE Responsible for assisting in the daily management of unit activities including staff supervision and development, planning, budget, quality and facility operations and coordinating patient services to ensure high quality patient care and optimal outcomes. MINIMUM SPECIFICATIONS Education • Must have three (3) years of professional nursing experience., • Must have current RN license or valid temporary permit with the Texas Board of Nursing or valid Compact RN license, • Must have current healthcare provider BLS for Healthcare Providers certification from one of the following:, • American Heart Association, • American Red Cross, • Provides care to assigned patient population in accordance with the current State of Texas Nurse Practice Act, established protocols, multidisciplinary plan of care, and clinical area specific standards., • Must be capable of serving as a clinical resource for staff., • Must have a working knowledge of assigned department operations including policies, personnel and budget management., • Must have effective verbal and written communication skills in working with a diverse population of physicians, patients, nursing staff, management and administration., • Responsible for assisting in the daily management of unit activities to ensure high quality patient care and optimal outcomes. Develops staff schedules to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Directly supervises time, attendance and patient care activities of assigned Nursing and ancillary staff. Motivates, counsels, guides and evaluates staff. Delegates tasks effectively. Participates in the selection and orientation of new staff. Ensures that assigned employees receive opportunities to further their knowledge., • Provides patient care, assessing patient needs, planning discharge and arranging support services to ensure effective, high quality patient care. Serves as a clinical role model and educational resource to ensure high quality, effective patient services., • Maintains and implements knowledge of all Parkland, The Joint Commission and clinical area rules, regulations, policies, procedures, laws and guidelines and ensures that employee activities are in compliance., • Identifies and analyzes the design of jobs, work processes and flows in the unit. Implements appropriate changes to improve effectiveness, productivity and efficiency that support the overall goals of the department and Parkland. Tracks and trends survey charts and other data sources and provides periodic reports. Monitors quality management practices on the unit including Nursing Standards and Practices, competencies and accreditation of staff. Collaborates with staff, physicians, administration and risk management to evaluate and improve patient services., • Responsible for tracking the effectiveness of unit policies and procedures and assisting the Manager in policy development or revision. Develops and evaluates staff activities to promote knowledge of all rules, regulations, policies, procedures, laws and guidelines that impact the unit and ensures compliance. Educates patients and families on rules and regulations and updates procedure manuals., • Responsible for a collaborative work team to ensure positive working relationships. Communicates effectively with physicians, students, and other departments such as Respiratory Therapy, Pharmacy, Property and Linen Services. Maintains good communication with other hospitals, government or regulatory agencies and community representatives., • Responsible for effective facility management as measured by cleanliness, proper type, amount and functioning of equipment and overall environmental safety. Oversees timely and effective maintenance of equipment and rooms., • Assists in developing and administering the annual operating, capital and payroll budget to ensure that the unit has the necessary funds to carry out established goals and objectives. Monitors charges and supplies, initiates orders and supervises capital improvements., • Assists management in developing annual goals and objectives for the unit that reflect the mission and philosophy of Parkland and meet department goals., • Serves on multidisciplinary, department and Nursing committees as selected and assigned. Requisition ID: 986416

The RN Charge Nurse is responsible for overseeing nursing services each shift and functions as a nursing supervisor. This position provides daily supervision of staff on duty during operational hours. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. • Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments., • Demonstrate effective use of supplies and staff labor hours., • Complete and document monthly review of patient medication profiles. Administer medications as ordered by the physician., • Assist physician during patient rounds and transcribe and implement physician orders timely., • Assist with the implementation of anemia management and medication protocols as requested., • Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements., • Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations., • May give direct patient care to the extent of performing efficient, safe dialysis, if allowed by state regulations., • Responds to all emergencies in clinic., • Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient., • Maintain collaborative working relationship with Medical Director and physicians., • Participate as a member of the Interdisciplinary team in all required patient assessment and care planning activities., • Assist in orientation of new staff as a preceptor or in assigning a preceptor., • Acts as resource person and participates in implementing and evaluating dialysis services and assures that policies and procedures are updated., • Assists Administrator in interviewing, hiring, evaluating, and disciplinary actions of center staff Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: • Current RN license in applicable state. License must be maintained as current and in good standing., • 12 months experience in providing nursing care, including 3 months of experience in providing nursing care to patients on maintenance dialysis., • CPR certification required within 90 days of hire., • Confirmation of ability to distinguish all primary colors., • Demonstrated ability to function in a leadership position and to perform in new and emergent situations with sound judgment., • Demonstrated working knowledge of the English language and ability to communicate verbally and in writing., • Must have basic computer skills; proficiency in all USRC clinical applications required within 90 days of hire., • Must meet any practice requirement(s) for the applicable state. (See addendum for RN Charge Nurse.) All Full Time employees are eligible for the following benefits: * Medical / Pharmacy * Dental * Vision * Voluntary benefits * 401k with employer match * Virtual Care * Life Insurance * Voluntary Benefits * PTO All Part Time employees are eligible for the following benefits: * 401k with employer match * PTO

SUMMARY The Home Therapy Registered Nurse -- Traveler, as qualified by federal and state regulations, travels to various U.S. Renal Care locations to provide patient training and ongoing support for all patients choosing a home dialysis modality. This position provides nursing relief/support for assigned programs on a temporary or short-term basis. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. GROWTH · Participate in and support corporate initiatives that promote improved care and increase growth of the home department. · Understand vendor product delivery methods and associated fees. Teach patients the importance of proper and timely order placement. Ensure patients receive all supplies in timely manner to not disrupt care. · Assist with clinic and patient supply inventory, ensuring usage is appropriate for patient prescriptions and place orders in timely manner to avoid fees and penalties. · May assist with equipment management including equipment tracking and retrieval as needed. · Perform duties as assigned to meet the patient care or operational needs of the program. OUTCOMES · May assist with improving patient outcomes through tracking and trending of program and patient performance, use of critical thinking skills and root cause analysis to improve patient and quality outcomes. May assist in obtaining data for the continuous quality improvement activities. · Obtain routine and non-routine laboratory tests as ordered and communicate critical lab values and urgent patient needs to the responsible physician or physician extender in a timely manner. · May complete and document monthly review of patient medication profiles as directed. Administer medications as ordered by the physician. · Provide patient education and follow up as needed. · Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals. OPERATIONAL READINESS OPERATIONAL READINESS (cont.) · Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements as they pertain to home dialysis program and patient care requirements. · Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations. · Train patient (and/or care partner) in the practice of self-care Peritoneal Dialysis or Hemodialysis upon meeting federal and state regulations governing Registered Nurse qualifications. · May conduct home visits to assess the patient's home environment per policy and as needed to improve care. · Inform (Direct Supervisor) and program Administrator of all incidents, conditions, and concerns related to patient care, staff and patient safety, and in accordance with company policy. · Document all nursing services in the Electronic Medical Record including but not limited to training sessions, routine and non-routine in-person interactions, and phone conversations. Documentation should accurately reflect the patient status and nursing interventions and be written to ensure continuity of care. · May assist with developing and implementing the patient plan of care with the interdisciplinary team. · Participate in infection control monitoring, implementation, and recording as requested. · Use personal protective equipment as necessary. · Be familiar with emergency equipment and all emergency operational procedures. Communicate and regularly review Emergency Preparedness procedures with all home patients, including but not limited to emergency disconnection from dialysis equipment, what to do and who to contact if displaced from home. · Communicate on-call system to patients and ensure patients have access to nursing support at all times. Teach patients the importance of timely communication. · May perform on call nursing services, nights and weekends, on a rotational basis as needed or assigned. · Flexible with staffing locations and hours to accommodate patient and USRC home program needs. · Regular and reliable attendance is required for the position. Home Hemodialysis Only: · May coordinate home evaluation with technical services department to ensure that the necessary electrical, plumbing and drainage requirements for proper equipment operation are met prior to patient acceptance into home program. · May assist with ensuring required and appropriate water sampling is complete per policy and product requirements. Monitor and report water sample and culture results. PARTNERSHIPS · Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient. · Maintain a positive/collaborative working relationship with physicians, state agencies and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or concerns. STAFF DEVELOPMENT/ RETENTION · Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure. · May delegate tasks to competent licensed and unlicensed staff per applicable state practice act. · Assist with staff training as requested. · Lead staff in team concepts and promote a team effort. Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: • Current RN license in multiple states. All licenses must be maintained as current and in good standing. Must obtain applicable state license, based on assignment, within state specified time frames., • 12 months or more current nursing experience; 6 months or more home modality experience required., • Flexibility with schedule and willingness to travel to assignment locations throughout the U.S. and Guam., • CPR certification required prior to patient care assignment., • Confirmation of ability to distinguish all primary colors., • Must successfully complete the Home Therapy Nurse Orientation program and maintain annual demonstration of skills and competency applicable for the modality assigned., • Demonstrated working knowledge of the English language and ability to communicate verbally and in writing., • Must have basic computer skills; proficiency in all USRC clinical applications required within 90 days of hire., • Must meet any practice requirement(s) for the applicable state., • Ability to meet minimum hiring standards which may include additional background clearances and orientation requirements if applicable to the program assigned to for employment. All Full Time employees are eligible for the following benefits: * Medical / Pharmacy * Dental * Vision * Voluntary benefits * 401k with employer match * Virtual Care * Life Insurance * Voluntary Benefits * PTO All Part Time employees are eligible for the following benefits: * 401k with employer match * PTO

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. SUMMARY The Director of Payroll is responsible for overseeing the end-to-end payroll operations for the organization, ensuring timely, accurate, and compliant payroll processing. This role serves as a key leadership bridge between Payroll Managers and the Vice President of Payroll, translating payroll strategy into operational execution. The Director provides leadership, governance, and process discipline across payroll operations while driving continuous improvement, compliance, and service excellence. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. • Lead and oversee U.S. payroll operations to ensure accurate and timely processing of all payrolls., • Direct and support Payroll Managers in the execution of day-to-day payroll processing, audits, and issue resolution., • Establish, maintain, and enhance payroll operational controls, procedures, and standard documentation., • Partner with the VP, Payroll to execute payroll strategy, system optimization, and process improvements., • Ensure compliance with all federal, state, and local payroll laws and regulations, including wage and hour rules, garnishments, and reporting requirements., • Oversee payroll tax processes in coordination with Payroll Managers, ensuring accurate reconciliations, timely filings, and year-end activities (W-2s and related reporting)., • Review payroll results, exception reports, and reconciliations to identify trends, mitigate risk, and resolve discrepancies., • Provide leadership for off-cycle payrolls, special compensation, incentives, and retroactive pay adjustments., • Collaborate closely with HR, Accounting, Finance, and third-party vendors to ensure data integrity, system alignment, and service quality., • Serve as an escalation point for complex payroll issues, audits, and employee or leadership inquiries., • Support HRIS and payroll system implementations, upgrades, and integrations, including testing and change management., • Monitor service delivery and performance metrics to ensure payroll service level expectations are met., • Stay current on payroll legislation and regulatory changes and advise leadership on potential impacts., • Own wage and hour compliance across all payrolls, ensuring accurate application of federal, state, and local wage laws, overtime rules, pay practices, and recordkeeping requirements., • Lead payroll tax compliance oversight, including review and validation of tax calculations, filings, reconciliations, amendments, and year-end reporting to ensure accuracy and timeliness., • Serve as the primary payroll lead for internal audits, external audits, and regulatory reviews, ensuring audit readiness, prompt issue resolution, and sustained control effectiveness., • Establish and enforce robust internal controls and monitoring mechanisms to prevent, detect, and remediate payroll errors, compliance gaps, and financial risk., • Investigate and resolve complex payroll discrepancies, wage claims, tax notices, and agency inquiries, escalating material risks to senior leadership as appropriate., • Other duties as assigned Leadership and People Management • Provide direct leadership to Payroll Managers and indirect leadership to Payroll Specialists., • Coach and develop payroll leadership talent through performance management, feedback, and succession planning., • Promote a culture of accountability, continuous improvement, and customer service within the payroll function., • Partner with VP, Payroll on organizational design, staffing decisions, and workload planning. Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: • Bachelor's degree preferred in finance, accounting, business, HR, or a related analytical discipline; equivalent experience may be considered., • CPP or FPC certification strongly preferred., • 5--7 years of progressively responsible payroll experience, including multi-level leadership experience., • Strong working knowledge of payroll operations, payroll tax, compliance, and internal controls., • Experience with enterprise payroll and HRIS systems., • Advanced proficiency in Microsoft Excel and reporting tools (e.g., Pivot Tables, VLOOKUP)., • Demonstrated ability to lead teams, manage competing priorities, and drive operational excellence. All Full Time employees are eligible for the following benefits: * Medical / Pharmacy * Dental * Vision * Voluntary benefits * 401k with employer match * Virtual Care * Life Insurance * Voluntary Benefits * PTO All Part Time employees are eligible for the following benefits: * 401k with employer match * PTO

The RN Charge Nurse is responsible for overseeing nursing services each shift and functions as a nursing supervisor. This position provides daily supervision of staff on duty during operational hours. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. Demonstrate effective use of supplies and staff labor hours. Complete and document monthly review of patient medication profiles. Administer medications as ordered by the physician. Assist physician during patient rounds and transcribe and implement physician orders timely. Assist with the implementation of anemia management and medication protocols as requested. Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements. Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations. May give direct patient care to the extent of performing efficient, safe dialysis, if allowed by state regulations. Responds to all emergencies in clinic. Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient. Maintain collaborative working relationship with Medical Director and physicians. Participate as a member of the Interdisciplinary team in all required patient assessment and care planning activities. Assist in orientation of new staff as a preceptor or in assigning a preceptor. Acts as resource person and participates in implementing and evaluating dialysis services and assures that policies and procedures are updated. Assists Administrator in interviewing, hiring, evaluating, and disciplinary actions of center staff Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: Current RN license in applicable state. License must be maintained as current and in good standing. 12 months experience in providing nursing care, including 3 months of experience in providing nursing care to patients on maintenance dialysis. CPR certification required within 90 days of hire. Confirmation of ability to distinguish all primary colors. Demonstrated ability to function in a leadership position and to perform in new and emergent situations with sound judgment. Demonstrated working knowledge of the English language and ability to communicate verbally and in writing. Must have basic computer skills; proficiency in all USRC clinical applications required within 90 days of hire. Must meet any practice requirement(s) for the applicable state. (See addendum for RN Charge Nurse.) All Full Time employees are eligible for the following benefits: * Medical / Pharmacy * Dental * Vision * Voluntary benefits * 401k with employer match * Virtual Care * Life Insurance * Voluntary Benefits * PTO All Part Time employees are eligible for the following benefits: * 401k with employer match * PTO

Job Description Dragonfly Health - A great place to land Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states. Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most. We offer a dynamic and inclusive workplace where you'll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development. Dragonfly Health is our name for a reason. The dragonfly is symbolic of the transformational impact we’re making on the industry, our people, and the lives we touch. We are a guiding force for what’s ahead, delivering more than equipment and medications, but also comfort and peace of mind. We are agile and adaptable, able to quickly and easily pivot from one point to the next, ready for whatever situation or patient need that arises. Whatever it takes. Wherever it takes us. What we offer • Competitive Pay $75,000 annual salary + bonus, • Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.), • Growth Opportunity and Career Advancement, • Agile and Adaptable team culture, • Innovative and revolutionary technology solutions, • Lead with Excellence: Oversee daily operations at one or more locations, ensuring seamless delivery, service, and pick-up of durable medical equipment., • Drive Profitability: Monitor staffing, labor costs, and inventory to achieve budgetary targets while maintaining high service standards., • Develop a Winning Team: Recruit, train, and coach warehouse and delivery technician staff to deliver outstanding results aligned with Dragonfly Health’s core values., • Ensure Compliance: Uphold company standards, federal/state regulations, and CHAP guidelines in safety, inventory control, and equipment management., • Be Hands-On: Supervise and participate in deliveries during business and after-hours to meet service targets and foster client relationships., • Maintain Operational Excellence: Manage inventory, oversee vehicle maintenance, and ensure proper equipment handling and sanitization., • Client Service: Address escalated service issues with urgency and care, creating win-win outcomes for patients, caregivers, and partners., • Engage Locally: Build relationships in the community through in-service training, client visits, and proactive communication. What we look for, • Experience in Leadership: Proven success in managing operations, with at least 1-2 years in a senior or lead role., • Business Acumen: Understanding of P&L management and experience in healthcare or durable medical equipment is strongly preferred. Knowledge of general business management as normally obtained by completion of degree in business or related field., • Customer-Centric Mindset: Strong interpersonal and communication skills to manage relationships and resolve challenges with care. Ability to professionally communicate information to across all levels and audience groups., • Energetic and Motivated: Initiative, creativity, and a commitment to building a highly supportive team environment., • Technical and Physical Skills: Ability to lift and transport medical equipment (up to 75 lbs.) and perform on-call coverage as needed., • Regulatory Knowledge: Familiarity with HIPAA, OSHA compliance and others as necessary., • Technology: Telemetrics, Concur, Inventory Management Systems/DME Track. MS Office applications Excel, Outlook, SharePoint, Teams, Salesforce and Teams. Ready to Lead the Way? If you’re passionate about leading a team, driving operational success, and making a meaningful impact, we’d love to hear from you. Apply now to join Dragonfly Health as a Site Manager and help us deliver excellence with compassion every day! Let's soar together

Job DescriptionCompany Description Initial hiring pay range (based on location, experience, etc.): $20 / hour. At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: • Medical, Dental, Vision & Pharmacy Benefits, • Dependent Care & Healthcare Flexible Spending Accounts, • Company-provided Life and Disability insurance, • Hospital Indemnity, Accident and Critical Illness, • 401(k) With Employer Match (age 21 & older), • Access to financial advisors for budget and retirement planning, • One Pass Gym Membership Program, • Tuition Reimbursement, • Crewmember Assistance Program, • Weekly Pay!*, • Competitive pay + monthly bonus, • Paid Time Off & Sick time, • 8 paid Holidays a year**, • Early closure for company events, • Casual Work Attire, • Perkspot Employee Discount Programs, • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly., • **Some locations may vary Job Description Your Role at Raising Cane’s: The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management responsibilities of restaurant operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position:, • Ensures operations meet Raising Cane’s standards in all restaurant zones during a shift, • Acts as manager on duty and opens and closes the restaurant, • Manages cash handling and ensures accountability, • General to the role:, • Enforces Raising Cane’s policies and standards, • Executes shift management meeting Raising Cane’s operations and safety standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Directs crewmembers during a shift, • Provides exemplary customer service, • Utilizes reward and recognition program for the crewmembers in the restaurant, • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.), • Ensures cleanliness of the restaurant and ensures the facility is in good working order, • Completes other duties as assignedQualifications Requirements for Success: • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and highly energetic with strong written and verbal communication skills, • Able to work effectively and efficiently both independently and collaboratively, • Able to recognize problems, set goals, execute and convert plans into action to solve problems, • Knowledge and skills in staffing, scheduling, people and cost management, • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • Must complete all required Raising Cane’s company training programs, • 1+ years of restaurant or retail management experience, • Must be 18 years of age or older, • High school diploma or equivalent preferred Additional Information All your information will be kept confidential according to EEO guidelines. Terms of Use Privacy Policy Candidate Privacy Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

🩺 Veterinarian Medical Director Opportunity | San Antonio, TX Up to $220K Base + $50K Sign-On + Equity + No Weekends Ready to step into a leadership role where you’re valued, supported, and exceptionally rewarded? We’re seeking a confident, passionate DVM to lead a thriving small animal hospital in north-central San Antonio as Medical Director. This is your opportunity to combine clinical excellence with meaningful leadership — without sacrificing work-life balance. 💰 Exceptional Financial Package • $150,000 – $220,000 base salary, • $50,000 sign-on bonus, • Free equity, • No negative accrual, • 401(k) with matching, • 529 College Savings Plan, • Student loan repayment support 🏥 Comprehensive Health & Wellbeing • Medical, dental, vision & life insurance, • Paid parental leave, • Flexible schedule options, • 4-day work week (7:30am – 5:30pm available), • No weekends, • Generous PTO 📚 Professional Growth & Leadership Development • Ongoing investment in your development, • Work alongside board-certified clinicians, • CE allowance + dedicated CE PTO, • Paid professional liability coverage, • DEA & State Licensure fees covered 🐾 The Role This is more than a clinical position. As Medical Director, you will: • Lead and mentor a skilled veterinary team, • Oversee medical standards and protocols, • Collaborate on hospital growth strategy, • Shape a positive, high-performing culture, • Balance hands-on clinical work with leadership impact 🏨 The Hospital • Digital radiography, ultrasound & laser therapy, • In-house lab, pharmacy & diagnostics, • Strong, tenured technician & management team, • Services include wellness, surgery, dentistry, radiology, behavior & rehabilitation, • Collaborative, growth-focused culture 🌇 Why San Antonio? San Antonio offers: • Affordable cost of living, • Lower median home prices, • Mild winters, • Excellent schools, • Family-friendly communities, • Major employers including Joint Base San Antonio, • Rich history, culture & recreation in the iconic “Alamo City” 🚀 Ready to Lead? If you're looking for a Medical Director role that offers financial strength, real work-life balance, and long-term growth — let’s connect. 📩 Message me directly to arrange a confidential conversation.

Travel Pharmacist (Night Shift) – Clinical / Hospital Setting Location - Houston, TX Job Type: Contract (Travel) Shift: Night Shift – 7 on / 7 off (7:30 PM – 7:30 AM) Schedule: 5x8 Hour Shifts / 40 Hours Guaranteed Category: Clinical – Allied – Travel Job Overview We are seeking a dedicated Travel Pharmacist to promote high-quality pharmaceutical care in a hospital setting. This role focuses on managing the medication use process, preventing and resolving drug-related problems, and ensuring safe and effective medication therapy for patients across all age groups (neonatal to adult). Key Responsibilities Review and verify medication orders for accuracy and appropriateness based on: Diagnosis Weight / Body Surface Area Allergies Drug interactions Accurately enter medication orders into the system Ensure correct medication dispensing with zero tolerance for errors Deliver medications within established timelines and guidelines Maintain compliance with medication safety standards and protocols Prepare sterile products using proper aseptic technique Enforce infection control standards among pharmacy staff and technicians Participate in quality assurance and peer review processes Maintain annual competency and achieve at least 90% on aseptic/infection control assessments Required Qualifications Education: Bachelor’s Degree in Pharmacy or Pharm.D. (Doctor of Pharmacy) Licensure: Active, valid, and unrestricted RPH (Registered Pharmacist) license – State of Texas Experience: Minimum 2+ years of hospital pharmacist experience preferred Experience in medication preparation and sterile compounding preferred Certifications / Training: At least 20 hours of sterile compounding training accredited by: Accreditation Council for Pharmacy Education (ACPE), or American Society of Health-System Pharmacists (ASHP) Core Skills Strong clinical judgment in medication therapy management Attention to detail and accuracy in order verification and dispensing Knowledge of sterile compounding and aseptic techniques Ability to identify and prevent medication-related issues Commitment to patient safety and quality care

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new., • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. The Customer Success Team is focused on helping SmithRx's clients derive the full value of their PBM services. We build and manage effective relationships with our customers' operational leadership, communicating the value of our services in the context of customers' business goals with the goal of retaining high performing, satisfied customers. We identify risks to client satisfaction proactively and collaborate across product and operational lines to tenaciously pursue solutions and advocate for our clients. As an Account Specialist, you will be responsible for ensuring the complete post-sale success and satisfaction of SmithRx customers. You will bring strong industry and product knowledge and serve as a trusted partner to the Account Management team in support of your client's operational leadership. The Account Coordinator begins involvement with their client at implementation kick-off and is responsible for supporting the development and maintenance of the client success plan. What you will do: • Act as a designated support resource for assigned Account Managers, • Act as a part of a designated account team for specific key clients, • Responsible for working directly with clients on outstanding client and member items, • Responsible for compiling and presenting outstanding client and member items during internal and external meetings, • Complete reporting and data requirements based on client and team needs, • Responsible for troubleshooting escalated items related to claims, eligibility, and general account maintenance, • Responsible for completing data audit requests, • Support ad-hoc projects assigned by leaders, • Collaborate with cross-functional internal teams for client issue resolution, • 2-3 years operational or customer service/support experience in the PBM or health care industries, • Microsoft Office experience: strong with Excel, Word, PowerPoint, • Ability to effectively manage several tasks and competing priorities, • Ability to communicate and articulate complex data, member scenarios effectively, • Strong attention to detail, • Self-starter and self-motivator, • Positive, growth mindset, • Ability to work well with cross functional teams and clients, • Ability to handle and work with ambiguous instructions, • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Discretionary Paid Time Off, • Paid Company Holidays, • Wellness Benefits, • Commuter Benefits, • Paid Parental Leave benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations, • Professional development and training opportunities

Job Description: • Provide dedicated on-site IT/OT support, ensuring seamless operations, rapid incident resolution, and proactive maintenance at sites. Act as the primary point of contact for all local IT/OT issues and coordinate with remote teams for escalations. Responsibilities: - Incident Management & Resolution: • Act as Site SPOC for critical incidents (P1/P2) and coordinate with the Critical Incident Manager., • Perform triage and assignment of site alerts/incidents., • Provide hands-and-eyes support for break-fix issues that cannot be resolved remotely., • Adhering to SLAs agreed in the Scope, • Conduct daily site walkthroughs and routine checks., • Maintain site-specific knowledge base and update manuals., • Performs routine maintenance and preventive checks to ensure the health of critical IT systems, • Bridge between L2/L3 support teams and business stakeholders., • Engage and escalate IT issues impacting business operations., • Coordinate and shadow dispatch engineers during work completion., • Reporting to the Track Lead / Team Lead at Site, • Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to, • resolve those problems, • Troubleshooting technical issues, • Attends operations related meetings., • Site review & meetings with site SPOC., • Meetings with vendors, OEMs on open actions, • Minimum 5-77yrs hands on dedicated experience as deskside/Onsite support/local IT engineer, • Strong Microsoft Operating System installation (Win10 / Win11 / MAC OS X) and troubleshooting skills., • Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices, • Familiarity of IT-OT systems (SCADA, PLC, HMI), industrial networking, Windows-based engineering workstations., • ServiceNow for SLA tracking and ticket management., • Good knowledge in handling RF scanners, industry level label printers (Zebra, etc), • Hands on experience in handling Data center hardware., • Good knowledge on Virtualization, Network, Storage servers, backups, VMs, and Cloud technology., • Strong Customer service skills, • Able to handle unforeseen situations., • Might need to travel to other sites based on demand and requirements., • On-call requirement for P1/Urgent issues outside regular support hours (local business hours)., • Handle operations and customer requirements as per process and agreed SOW., • Excellent communication and conversation skills (Verbal and Written), • Coordination with HCL internal teams, stakeholders, and vendors, • Good documentation skills, • Good working knowledge of MS OFFICE, • Should have a great customer handling skill, • Can drive HCL’s value and its methodology, • Ability to adjust to evolving processes HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

HCLTech is looking for a highly talented and self- motivated Salesforce Business Analyst to join in advancing the technological world through innovation and creativity. Job Title: Salesforce Business Analyst role Req ID: 105254 Position Type: Full-time Location: Plano, TX Onsite: Onsite Experience level: 9+ years Required Skills: • Strong knowledge of Salesforce, • Hands-on experience with JIRA (story creation, tracking, reporting), • Experience in Agile/Scrum methodology, • Excellent communication and stakeholder management skills, • Basic understanding of Salesforce configurations (flows, objects, reports) Key Responsibilities: • Gather, analyze, and document business and functional requirements, • Work closely with stakeholders, developers, and admins to deliver Salesforce solutions, • Create and manage user stories, epics, and workflows in JIRA, • Facilitate Agile ceremonies (sprint planning, backlog grooming, reviews), • Perform gap analysis, UAT support, and solution validation, • Ensure proper documentation and traceability of requirements Pay and Benefits Pay Range Minimum: $108,000 per year Pay Range Maximum: $177,000 per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. Compensation and Benefits A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the followi14520ng benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

The Insurance Authorization Coordinator supports the prior authorization process by managing insurance follow-up activities, maintaining accurate documentation, and partnering with internal teams to help prevent delays in patient care. This role is responsible for communicating with insurance carriers to obtain updates on submitted authorization requests, documenting approvals and denials within internal systems, and reviewing denial information before escalating cases for additional clinical review. The coordinator plays an important role in maintaining workflow efficiency, supporting compliance standards, and helping ensure timely therapy access for patients. Key Responsibilities • Follow up with insurance companies through phone, fax, or online portals to obtain updates on prior authorization requests, • Enter authorization details, approval information, denial documentation, and related notes into internal systems accurately and timely, • Review denied authorization cases to confirm all required information is included prior to routing for additional review or appeal consideration, • Monitor assigned work queues and prioritize cases to minimize delays in treatment initiation or continuation, • Document payer interactions thoroughly, including call references, outcomes, and next steps, • Communicate authorization updates and issues with pharmacy, billing, and clinical support teams to maintain continuity of care, • Ensure authorization activities are completed in accordance with payer guidelines, company procedures, and regulatory requirements, • Strong attention to detail and ability to accurately review insurance and authorization documentation, • Effective verbal and written communication skills when working with insurance representatives and internal departments, • Comfortable navigating multiple healthcare systems, payer portals, and electronic documentation platforms, • High school diploma or equivalent required, • At least 1–2 years of experience in healthcare administration, pharmacy support, insurance verification, or a related field preferred Key Responsibilities • Complete insurance benefit investigations and gather required documentation for authorization submissions, • Monitor pending authorizations and perform daily status follow-up with insurance providers, • Assist with continuation authorizations and ongoing patient therapy support, • Enter and maintain accurate patient, insurance, and referral information within electronic systems, • Perform chart reviews and verify documentation completeness, • Communicate with insurance companies, provider offices, patients, and care teams regarding authorization or referral needs, • Coordinate with intake and operational teams to support workflow completion and patient care initiatives, • Maintain accurate records and ensure documentation complies with company standards and department expectations, • Utilize internal systems and reporting tools to support patient therapy management and compliance tracking, • Strong organizational skills with the ability to multitask and adapt to changing priorities, • Excellent attention to detail and problem-solving capabilities, • Professional communication and customer service skills, • High school diploma or GED required; additional college or technical education preferred, • Minimum of one year of experience in a pharmacy, healthcare, or insurance-related setting, • Familiarity with Medicare, Medicaid, and third-party insurance processes preferred

Our client is looking for a full-time Care Coordinator (CC) to join their team in Plano, Texas. The Care Coordinator is responsible for customer service and case coordination. This position will help plan members access financial assistance programs. The Care Coordinator will follow up with members, pharmacies, health care providers and/or financial assistance programs to confirm shipment/receipt of drug shipments. From time to time, the Clinical Care Coordinator will be in contact with PBMs and Payers (Funds, Plan Sponsors, Insurers) to gather information and assist plan members to connect members with alternative medication funding who have complex clinical conditions and are receiving medication in a home infusion or in-office infusion setting. Responsibilities: • Ensure that plan members meet plan eligibility requirements, • Act as primary point of contact for plan members, • Serve as plan member advocate and enhance the collaborative relationship between the plan member, health care provider, and patient assistance program representatives, • Document/record all interactions with members, health care providers, pharmacies, and financial assistance entities in the Customer Relationship Manager software (“CRM”) in a timely manner, • Provide exceptional customer service to internal and external customers; resolve any customer requests in a timely and accurate manner; escalates complaints accordingly, • Review pending activities/events and specific customer requests to ensure excellent customer service and customer experience, • Demonstrate proficiency and full understanding of the Company plan member database including data elements, definition of case statuses and outcomes, case documentation requirements and the importance of meeting company metrics, • Research and identify available financial assistance programs for specialty drugs that are prescribed for active members, • Coordinate access to patient assistance programs; provide assistance to plan members and physician staff to complete all necessary financial assistance program forms and applications in a timely manner, • Coordinate delivery and verify receipt of financial assistance forms and applications to plan members, physician offices, and financial assistance programs, • Verify drug dispenses to members and compile audit trail of source documents and information for each dispense, • Report any financial assistance program trends to supervisor, • Communicate with plan member’s health plan sponsor, Fund, or PBM as needed, • Recommend improved processes and management methods to generate workflow optimization, • Perform such other duties as needed or assigned by management. Requirements: • Minimum 3+ years customer service experience, healthcare reimbursement and/or pharmaceutical experience preferred, • Excellent written and oral communication skills, • Ability to multi-task and handle consistent workflow, • Time management and prioritization skills, • Computer, email and MS Office competence. Preferred skills • Bilingual communications, • Certified Pharmacy Technician, • Medical Assistant Certification If this sounds like you, please contact us today! Unable to sponsor visas for this position. Please encourage those authorized, to work in the U.S. without a visa, to apply! Must be authorized to work in the U.S.!

Regulatory Labeling Manager - Artwork Development and Source Text Review(NA and LATAM Only) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities *Open to hiring in North America and LATAM only with no sponsorship needs. *Please submit CVs in English Labeling Manager - Artwork Development and Source Text Review Position Summary The Labeling Artwork Reviewer is responsible for the review and approval of pharmaceutical labeling artwork to ensure compliance with regulatory requirements, internal standards, and market-specific guidelines. This role plays a critical part in ensuring the accuracy, clarity, and consistency of product package labeling across global markets. Key Responsibilities • Review and approve labeling artwork (e.g., cartons, blisters, inserts, and labels) for regulatory compliance, readability, and alignment with approved labeling content., • Collaborate with Regulatory Labeling, Regulatory Affairs, Packaging, Quality Assurance, and external vendors to ensure timely and accurate artwork development., • Verify that artwork reflects approved applicable information from prescribing information, including dosage, administration, safety warnings, and product identification., • Training and oversight of additional FSP resources for artwork management, • Ensure compliance with country-specific regulatory requirements, including FDA, EMA, and other global health authorities., • Maintain documentation of artwork reviews, approvals, and version control in accordance with SOPs., • Support the development and maintenance of country regional text lists (cRTL)., • Review of package component labeling (PCL) source text for compliance with Health Authority regulations for the respective countries., • Participate in cross-functional meetings to support product launches, labeling updates, and change control processes., • Support continuous improvement initiatives related to artwork review processes and labeling systems. Required Knowledge/Skills • Strong understanding of regulatory labeling requirements (e.g., FDA, EMA, ICH) for printed components., • Detail-oriented with excellent proofreading and quality control skills., • Experience with annotation of artwork and working in artwork management systems., • Familiarity with proofreading tools (e.g., TVT, Global Vision)., • Ability to work independently and collaboratively in a fast-paced environment., • Strong communication and organizational skills. Required Experience and Education Level • Bachelor's degree in Life Sciences, Pharmacy, Graphic Design, or a related field., • 2+ years of experience in pharmaceutical labeling, regulatory affairs, or artwork review. Preferred Qualifications • Experience with global labeling and multilingual artwork., • Knowledge of serialization, barcoding, and packaging regulations., • Prior experience in a GMP-compliant environment. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Medix Infusion is seeking a highly organized and detail-oriented Intake Technician to join our dynamic team. This hybrid role combines the responsibilities of an Intake Coordinator and Pharmacy Technician, with a focus on managing patient intake, coordinating insurance verification, and ensuring the smooth and efficient processing of infusion therapy treatments. You will play a key role in supporting patient care by ensuring timely and accurate intake of patient information, organizing supplies, and working collaboratively with other departments to ensure exceptional service delivery. Medix Infusion is a technology-driven healthcare platform dedicated to enhancing patient care and improving access to infusion therapies. We specialize in disease management and infusion pharmacy services for both chronic and acutely ill patients, especially in underserved communities. Our offerings include personalized home and in-suite infusion therapies, aimed at delivering comfort and convenience. Our expert team provides a wide range of treatments, including anti-infectives, biologics, IVIG, and other injectables, ensuring every patient’s journey is seamless. Key Responsibilities: • Manage Patient Intake: Process electronic referrals, create and update accurate patient records, and verify insurance information to ensure timely and correct insurance coverage., • Coordinate Scheduling: Schedule patient appointments for both home and in-suite therapies, confirm treatment availability, assist with rescheduling, and manage cancellations to optimize patient care., • Customer Service: Respond to patient inquiries and concerns, providing timely and exceptional customer service throughout the intake process and ensuring a positive patient experience., • Document Management: Scan, upload, and organize patient documents while maintaining strict confidentiality and ensuring compliance with healthcare regulations., • Medication Knowledge: Utilize knowledge of medications, including anti-infectives, biologics, IVIG, and injectables, to ensure proper guidance on medication use to ensure proper patient treatment protocols are followed., • High school diploma or equivalent., • Pharmacy Technician Certification required., • Local Candidates Only., • Minimum of 1-2 years of experience in healthcare, including intake coordination, insurance verification, and inventory management. Infusion experience is a plus., • Strong organizational skills, with the ability to prioritize multiple tasks and meet deadlines., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)., • Ability to work effectively in a team-oriented environment while maintaining a high level of customer service., • Strong communication skills, with the ability to professionally respond to patient inquiries and concerns., • Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations. The physical demands of this position require frequent standing, walking, bending, and lifting, as well as periods of sitting and keyboarding. Specific vision abilities, including reading and computer vision, are required. Must be able to lift and move up to 50 pounds occasionally. Why Join Us? • Compassionate Team: Work with a team that is deeply committed to providing exceptional care to patients., • Supportive Environment: Thrive in a fast-paced yet supportive work culture with opportunities for growth., • Competitive Compensation: Receive a competitive salary along with a comprehensive benefits package., • Positive Culture: Join a team that values integrity, collaboration, and a patient-first approach. Medix Infusion will only employ individuals who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of pre-employment screenings.

Medix Infusion is seeking a dedicated and detail-oriented Scheduling Coordinator to join our team. As a Scheduling Coordinator, you will be responsible for scheduling, rescheduling, and canceling patient infusion appointments. The Scheduling Coordinator must communicate professionally with referral sources and patients and will work closely with the Insurance, Intake, Pharmacy, and Clinical departments in managing patient care while promoting compassionate high-quality standards. This is an onsite role at our corporate office, open Monday through Friday, from 8:00 AM to 8:00 PM. You’ll be part of a supportive, close-knit team in a dynamic, fast-paced environment that is deeply focused on delivering exceptional, patient-centered care. Medix Infusion is a technology-driven healthcare platform enhancing patient care and access to infusion therapies, specializing in disease management and infusion pharmacy services for chronic and acutely ill patients, especially in underserved communities. We offer personalized home and in-suite infusion therapies, ensuring convenience and comfort. Our expert team provides a comprehensive range of treatments, including anti-infectives, biologics, IVIG, and other injectables, making each patient’s journey as smooth as possible. Key Responsibilities: • Schedule and reschedule patient appointments according to physician orders., • Cancel appointments as directed and complete appropriate patient follow-up., • Review patient medical records and orders prior to upcoming appointments to ensure orders are valid, future appointments are scheduled, and overbooking has not occurred., • Update schedules as changes occur and follow up with any identified deficiencies in the scheduling process., • Document timely and accurately in the EMR system., • Coordinate patient care with multi-disciplinary teams, including pharmacy, insurance, and third-party entities., • Communicate new patient appointments with referral sources., • Complete follow-up tasks as assigned., • Assure work is completed in a timely manner to prevent delays in patient care., • Attend departmental meetings and in-services as requested., • Assist with the orientation and training of staff., • Demonstrate courteous, compassionate, and professional behavior at all times., • Be proficient in computer skills, including Outlook, Microsoft Teams, Word, and Excel., • High school diploma or equivalent., • Experience in medical insurance verification, patient scheduling, as a Medical Assistant, or other healthcare environment required., • Local Candidates Only., • Medical Assistant with 2 years office experience preferred., • Strong verbal and written communication skills. Why Join Us? • Compassionate Team: Join a dedicated team focused on exceptional patient care., • Supportive Environment: Thrive in a positive work culture with growth opportunities., • Competitive Compensation: Enjoy a comprehensive benefits package and competitive pay., • Excellent Culture: Rated highly by our employees (NPS Score)., • Patient-First Approach: We treat others as we want ourselves or our families treated., • Integrity: We are committed to doing the right thing in all situations., • Team-Oriented: Work in a collaborative environment with an emphasis on positive intent., • Comprehensive Benefits: Health and life insurance, voluntary dental/vision insurance., • Retirement Savings: 401(k) plan with company contributions. Medix Infusion will only employ individuals who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of pre-employment screenings.

Job Locations US-TX-PLANO | US-TX-FRISCO | US-TX-MCKINNEY | US-TX-DENTON ID 2026-188624 Line of Business Amerita Position Type Full-Time Pay Min USD $90,000.00/Yr. Pay Max USD $110,000.00/Yr. Amerita The Strategic Account Executive (SAE) is responsible for achieving net revenue, admissions, and profitability targets by developing and executing strategic growth initiatives within assigned health systems and referral markets. This role serves as the primary business development leader for complex accounts, focusing on expanding market share, strengthening executive-level partnerships, and driving sustainable referral growth across acute and post-acute care settings. The SAE functions as both a strategic seller and relationship owner-developing territory and account strategies that position Amerita as the preferred infusion provider. The role emphasizes consultative selling, value-based partnership development, and cross-functional coordination to ensure successful referral conversion, operational alignment, and exceptional customer experience. Success is measured through territory growth, referral expansion, admission conversions, account penetration, and long-term strategic partnership development We Offer • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts, • Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance, • 401(k) Retirement Plan, • Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability, • Employee Discounts, • Tuition Reimbursement, • Paid Time Off & Holidays Strategic Sales Growth & Territory Development Achieve or exceed assigned revenue, admission, and profitability targets across assigned territory and strategic accounts. • Research, develop, and implement territory sales strategies aligned with regional and corporate growth objectives., • Create and execute comprehensive short- and long-term territory and account plans to drive sustainable referral growth., • Identify, prioritize, and pursue new business opportunities within hospitals, health systems, physician networks, and post-acute providers., • Prioritize accounts based on growth potential, referral volume, profitability, service needs, and likelihood of success., • Maintain an active pipeline and manage sales activities using Salesforce CRM and performance dashboards., • Present partnership opportunities and Amerita's value proposition to health system leaders, executive stakeholders, and key decision makers., • Quantify clinical, operational, and financial value of partnership solutions to support customer commitment., • Identify and build relationships with key customer decision makers across clinical, operational, and administrative leadership., • Assess and document competitive landscape within assigned accounts and adjust strategy accordingly., • Adapt messaging based on account lifecycle, from new opportunity development to long-standing referral partnerships., • Develop deep understanding of customer needs prior to recommending solutions, ensuring alignment with patient care and operational goals., • Maintain strong relationships with referral sources including case managers, discharge planners, physicians, and hospital administrators., • Conduct in-services, educational programs, and consultative discussions to reinforce Amerita's clinical and operational value., • Collaborate with Clinical Liaisons to coordinate bedside engagement, discharge planning collaboration, and opportunity development., • Utilize approved marketing tools and materials to ensure consistent organizational messaging., • Partner closely with Clinical Liaisons, Intake, Pharmacy, Nursing, Specialty Sales, and Operations teams to ensure seamless referral conversion and service delivery., • Communicate territory strategies and account priorities to internal partners and solicit feedback to optimize execution., • Initiate regular communication with Clinical Liaisons to identify opportunities and monitor progress toward shared goals., • Leverage internal leadership and subject-matter experts to address customer challenges and advance partnerships., • Meet or exceed key performance indicators including referral activity, admissions, conversion rates, and start-of-care timeliness., • Track sales activity, pipeline progress, and account objectives through Salesforce and reporting tools., • Provide accurate forecasts, activity reporting, and market intelligence to leadership., • Monitor competitive activity and provide strategic feedback on risks and growth opportunities., • Effectively manage time and territory priorities to balance relationship development, new business growth, and service excellence., • Supervisory Responsibility: No, • Minimum of three (3) years of medical or healthcare sales experience (IV therapy, infusion, DME, HHA, LTAC, or related field)., • Demonstrated success in hospital or health system sales, referral development, or care-transition management., • Experience managing complex accounts or strategic partnerships preferred., • Bachelor's Degree in business, healthcare, or related field preferred; equivalent experience considered., • Valid driver's license and auto insurance required., • Clinical or healthcare background preferred., • Must meet company driving standards, • Strong understanding of hospital discharge planning, case management workflows, and care transitions., • Proven ability to develop strategic account plans and drive measurable territory growth., • Skilled in consultative selling and executive-level relationship development., • Proficiency with Microsoft Office Suite and Salesforce CRM preferred., • Ability to analyze data and translate insights into actionable sales strategies., • Excellent communication, presentation, and relationship-building skills., • Highly self-motivated with strong organizational and prioritization abilities., • Ability to manage multiple workstreams and cross-functional partnerships simultaneously., • Percentage of Travel: 0-25% To perform this role will require frequently sititng and typing on a keyboard with fingers, and occasionally standing, walking, bending, reaching, climbing (stairs/ladders), kneeling, crouching, and stooping. The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit . Follow us on Facebook, LinkedIn, and X. USD $90,000.00 - $110,000.00 / Year

SUMMARY The Home Therapy Registered Nurse -- Traveler, as qualified by federal and state regulations, travels to various U.S. Renal Care locations to provide patient training and ongoing support for all patients choosing a home dialysis modality. This position provides nursing relief/support for assigned programs on a temporary or short-term basis. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. GROWTH * Participate in and support corporate initiatives that promote improved care and increase growth of the home department. * Understand vendor product delivery methods and associated fees. Teach patients the importance of proper and timely order placement. Ensure patients receive all supplies in timely manner to not disrupt care. * Assist with clinic and patient supply inventory, ensuring usage is appropriate for patient prescriptions and place orders in timely manner to avoid fees and penalties. * May assist with equipment management including equipment tracking and retrieval as needed. * Perform duties as assigned to meet the patient care or operational needs of the program. OUTCOMES * May assist with improving patient outcomes through tracking and trending of program and patient performance, use of critical thinking skills and root cause analysis to improve patient and quality outcomes. May assist in obtaining data for the continuous quality improvement activities. * Obtain routine and non-routine laboratory tests as ordered and communicate critical lab values and urgent patient needs to the responsible physician or physician extender in a timely manner. * May complete and document monthly review of patient medication profiles as directed. Administer medications as ordered by the physician. * Provide patient education and follow up as needed. * Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals. OPERATIONAL READINESS OPERATIONAL READINESS (cont.) * Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements as they pertain to home dialysis program and patient care requirements. * Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations. * Train patient (and/or care partner) in the practice of self-care Peritoneal Dialysis or Hemodialysis upon meeting federal and state regulations governing Registered Nurse qualifications. * May conduct home visits to assess the patient's home environment per policy and as needed to improve care. * Inform (Direct Supervisor) and program Administrator of all incidents, conditions, and concerns related to patient care, staff and patient safety, and in accordance with company policy. * Document all nursing services in the Electronic Medical Record including but not limited to training sessions, routine and non-routine in-person interactions, and phone conversations. Documentation should accurately reflect the patient status and nursing interventions and be written to ensure continuity of care. * May assist with developing and implementing the patient plan of care with the interdisciplinary team. * Participate in infection control monitoring, implementation, and recording as requested. * Use personal protective equipment as necessary. * Be familiar with emergency equipment and all emergency operational procedures. Communicate and regularly review Emergency Preparedness procedures with all home patients, including but not limited to emergency disconnection from dialysis equipment, what to do and who to contact if displaced from home. * Communicate on-call system to patients and ensure patients have access to nursing support at all times. Teach patients the importance of timely communication. * May perform on call nursing services, nights and weekends, on a rotational basis as needed or assigned. * Flexible with staffing locations and hours to accommodate patient and USRC home program needs. * Regular and reliable attendance is required for the position. Home Hemodialysis Only: * May coordinate home evaluation with technical services department to ensure that the necessary electrical, plumbing and drainage requirements for proper equipment operation are met prior to patient acceptance into home program. * May assist with ensuring required and appropriate water sampling is complete per policy and product requirements. Monitor and report water sample and culture results. PARTNERSHIPS * Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient. * Maintain a positive/collaborative working relationship with physicians, state agencies and the community. * Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. * Respond effectively to inquiries or concerns. STAFF DEVELOPMENT/ RETENTION * Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure. * May delegate tasks to competent licensed and unlicensed staff per applicable state practice act. * Assist with staff training as requested. * Lead staff in team concepts and promote a team effort. Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: Current RN license in multiple states. All licenses must be maintained as current and in good standing. Must obtain applicable state license, based on assignment, within state specified time frames. 12 months or more current nursing experience; 6 months or more home modality experience required. Flexibility with schedule and willingness to travel to assignment locations throughout the U.S. and Guam. CPR certification required prior to patient care assignment. Confirmation of ability to distinguish all primary colors. Must successfully complete the Home Therapy Nurse Orientation program and maintain annual demonstration of skills and competency applicable for the modality assigned. Demonstrated working knowledge of the English language and ability to communicate verbally and in writing. Must have basic computer skills; proficiency in all USRC clinical applications required within 90 days of hire. Must meet any practice requirement(s) for the applicable state. Ability to meet minimum hiring standards which may include additional background clearances and orientation requirements if applicable to the program assigned to for employment. All Full Time employees are eligible for the following benefits: * Medical / Pharmacy * Dental * Vision * Voluntary benefits * 401k with employer match * Virtual Care * Life Insurance * Voluntary Benefits * PTO • 401k with employer match, • PTO

Job DescriptionDescription: Medix Infusion is seeking a highly organized and detail-oriented Intake Technician to join our dynamic team. This hybrid role combines the responsibilities of an Intake Coordinator and Pharmacy Technician, with a focus on managing patient intake, coordinating insurance verification, and ensuring the smooth and efficient processing of infusion therapy treatments. You will play a key role in supporting patient care by ensuring timely and accurate intake of patient information, organizing supplies, and working collaboratively with other departments to ensure exceptional service delivery. Medix Infusion is a technology-driven healthcare platform dedicated to enhancing patient care and improving access to infusion therapies. We specialize in disease management and infusion pharmacy services for both chronic and acutely ill patients, especially in underserved communities. Our offerings include personalized home and in-suite infusion therapies, aimed at delivering comfort and convenience. Our expert team provides a wide range of treatments, including anti-infectives, biologics, IVIG, and other injectables, ensuring every patient’s journey is seamless. Key Responsibilities: • Manage Patient Intake: Process electronic referrals, create and update accurate patient records, and verify insurance information to ensure timely and correct insurance coverage., • Coordinate Scheduling: Schedule patient appointments for both home and in-suite therapies, confirm treatment availability, assist with rescheduling, and manage cancellations to optimize patient care., • Customer Service: Respond to patient inquiries and concerns, providing timely and exceptional customer service throughout the intake process and ensuring a positive patient experience., • Document Management: Scan, upload, and organize patient documents while maintaining strict confidentiality and ensuring compliance with healthcare regulations., • Medication Knowledge: Utilize knowledge of medications, including anti-infectives, biologics, IVIG, and injectables, to ensure proper guidance on medication use to ensure proper patient treatment protocols are followed., • Inventory Coordination: Collaborate with pharmacy and procurement teams to receive, store, and organize supplies, ensuring efficient stock management and timely availability of medications and supplies., • High school diploma or equivalent., • Pharmacy Technician Certification required., • Local Candidates Only., • Minimum of 1-2 years of experience in healthcare, including intake coordination, insurance verification, and inventory management. Infusion experience is a plus., • Strong organizational skills, with the ability to prioritize multiple tasks and meet deadlines., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)., • Ability to work effectively in a team-oriented environment while maintaining a high level of customer service., • Strong communication skills, with the ability to professionally respond to patient inquiries and concerns., • Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations., • Physical capability to lift and move up to 50 pounds and perform warehouse tasks as needed. Physical Demands: The physical demands of this position require frequent standing, walking, bending, and lifting, as well as periods of sitting and keyboarding. Specific vision abilities, including reading and computer vision, are required. Must be able to lift and move up to 50 pounds occasionally. Why Join Us? • Compassionate Team: Work with a team that is deeply committed to providing exceptional care to patients., • Supportive Environment: Thrive in a fast-paced yet supportive work culture with opportunities for growth., • Competitive Compensation: Receive a competitive salary along with a comprehensive benefits package., • Positive Culture: Join a team that values integrity, collaboration, and a patient-first approach. Medix Infusion will only employ individuals who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of pre-employment screenings. Requirements:

Job Description Pharmacy Technician Classification: Non-Exempt Reports to: Operations Supervisor About This Role The Pharmacy Technician plays an essential role in maintaining pharmacy operations and ensuring exceptional patient service. This position is central to delivering accurate, compliant, and compassionate pharmaceutical support within a fast-paced retail and compounding environment. Working closely with licensed pharmacists, this role focuses on precision in prescription processing, efficiency in inventory control, and professionalism in patient engagement. The technician serves as a key liaison between patients, prescribers, and the pharmacy team contributing directly to the operational excellence and clinical integrity of Thesis Pharmacy. About Thesis Pharmacy Thesis Pharmacy is a modern compounding and retail pharmacy located in Plano, Texas. We specialize in delivering customized healthcare solutions that include compounded prescriptions, specialty medications, nutritional supplements, and wellness support. Our mission is to elevate patient health outcomes through precision, collaboration, and innovation. Key Job Functions • Accurately process prescriptions, including verification, data entry, and insurance billing., • Provide friendly, informed, and professional assistance to patients, prescribers, and vendors., • Manage prescription refills, prior authorizations, and outbound communication to healthcare providers., • Support over the counter (OTC) and nutritional product sales with expert knowledge and customer care., • Assist in compounding preparation and ensuring adherence to safety and quality control standards., • Track and maintain pharmaceutical inventory to prevent shortages or overstocking., • Ensure compliance with State and Federal regulations, HIPAA, and internal policy standards., • Operate effectively in a dynamic environment while prioritizing multiple tasks with precision., • Collaborate cross-functionally with pharmacists and administrative staff to optimize workflow and patient satisfaction., • Contribute to a culture of teamwork, accountability, and continuous improvement.Qualifications, • Active Pharmacy Technician Certification (Texas State Board of Pharmacy), • Proficiency in prescription management systems and digital documentation., • Strong communication and interpersonal skills with a focus on patient experience., • Ability to multitask and operate efficiently in a regulated, high-volume setting., • Previous experience in retail, compounding, or specialty pharmacy preferred.Work Schedule • Monday–Friday: 9:00 a.m. – 6:30 p.m., • Saturday: 9:00 a.m. – 1:00 p.m. (rotating every other Saturday), • Rotating shifts: 9:00 a.m. – 6:45 p.m. Monday–Friday: 9:00 a.m. – 6:30 p.m.< Saturday: 9:00 a.m. – 1:00 p.m. (rotating every other Saturday) Rotating shifts: 9:00 a.m. – 6:45 p.m.

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new., • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. In order to be eligible for this position applicants must be based in one of the following states: Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Indiana, Kansas, Kentucky, Massachusetts, Minnesota, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin. What you will do: • Manage team members in the delivery of benefit configuration, testing, and documentation aspects of the plan build and maintenance responsibilities to drive the highest level of performance and meet or exceed service level agreements., • Manage employee performance through defined employee scorecards and performance metrics., • Provide ongoing feedback and coaching to ensure performance targets are met, providing appropriate levels of direction and support to your team members as needed., • Schedule employees, track productivity, maintain work schedules, coordinate different activities, and approve time off and overtime., • Participate in initiatives to support process/workflow improvements, leverage new system capabilities within work processes, and consistently institute best practices within the function., • Work with clients, identifying and understanding benefit plan requirements. Build and maintain pharmacy benefit plans for client groups., • Own all aspects of benefit configuration organization and structure for accounts by monitoring plan data integrity., • Provide leadership support to team members for escalations and complex configuration requests., • Communicate to leadership on project status, escalating issues when appropriate, and drive changes to improve workflow efficiency., • 5+ years in a leadership role with direct reports required, preferably leading people working in a remote setting., • 8+ years of working knowledge of pharmacy benefits, benefit configuration, healthcare benefits, and/or claims processing., • Experience with document management practices is preferred., • Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue., • Ability to navigate unique and individual team member scenarios while providing coaching through day-to-day challenges and mentoring through a long-term, relationship-based approach to drive long-term individual success., • Ability to take initiative with little to no direction., • Passion for operational excellence that directly impacts clients, partners, and end-users., • Passion for building excellence and constantly iterating on process improvements., • Passion for developing, inspiring, and leading teams composed of less-experienced employees., • Execution-focused ethos - you are a solutions-oriented problem solver and efficiency-driven., • Organized and thoughtful with the ability to handle competing issues and prioritize accordingly., • Comfortable with leading teams in a fast-changing environment., • Flexible, adaptable, and able to respond under the pressure of a fast-paced organization., • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Discretionary Paid Time Off, • Paid Company Holidays, • Wellness Benefits, • Commuter Benefits, • Paid Parental Leave benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations, • Professional development and training opportunities

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new., • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always., • Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: SmithRx is looking for a Partner Operations Specialist to join the SmithRx team to collaborate with other team members to monitor and problem solve issues with eligibility, accumulator and claims files daily. This role would be a great opportunity for a Pharmacy Technician who is interested in transitioning to the pharmacy benefits industry. What you will do: • Execute and manage a set list of rotating task assignments centered on monitoring incoming and outgoing files, and data syncing across systems., • Understand and facilitate account structure updates for eligibility and accumulator requirements., • Validate system configurations for accuracy by monitoring inbound files from external partners., • Identify issues and write tickets to be resolved by other resources, as well as follow-up to ensure resolution is being completed., • Provide feedback on opportunities to improve workflow efficiency to leadership., • Contribute to process and workflow documentation., • Serve as a mentor for new team members and a trainer for new processes., • Collaborate and provide support for member support and customer success teams., • Collaborate cross-functionally on system enhancements for workflow automation., • Become the subject matter expert for plan design configuration details for assigned groups., • Monitor ongoing operations and provide troubleshooting support for our claims adjudication processes including eligibility, accumulators, reporting, and syncing of systems with data., • Support new partner integrations and client implementations., • Partner closely with internal teams to support all processes during onboarding and maintenance of accounts by working cross-functionally to resolve key issues that may arise., • Ensure that data partner connections are maintained and created when approved., • For internal applicants:, • 1+ years of tenure with Smith in active status required (note that if you were on any leave of absence while working here, this will not count towards active status), • Must be in good standing, including:, • No active writeups, • Consistent and good attendance record, • Current performance meets/ exceeds expectations and is acceptable given the requirement for the new role, • 2+ years of experience as a pharmacy technician or other industry experience., • High School Diploma or GED required., • Experience in Microsoft Excel building reports, reviewing and interpreting reports, sending and receiving data., • Bonus points for familiarity with Looker, Datadog, Jira, Tableau, and/or Salesforce., • Familiar with running basic SQL queries prefer., • Strong communication skills as a team member., • Self-starter mentality: ability to work independently to manage time and assigned tasks, make informed decisions, and solve issues., • Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven., • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance, • 3 Weeks Paid Time Off, • Paid Company Holidays, • Paid Parental Leave Benefits, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-Term and Long-Term Disability, • Wellness Benefits, • Commuter Benefits, • Employee Assistance Program (EAP), • Well-stocked Kitchen In Office Locations, • Professional Development and Training Opportunities

Job Description Come join an exciting and innovative company that puts the “care” back in healthcare! At KabaFusion, our patients come from all walks of life and so do we. We hire GREAT people, period! Our culture celebrates and supports the differences that make us unique. Here, it doesn’t matter what your role is, your hard work and dedication is not only recognized but celebrated. Join us and find out why this is the place to excel and do your best work. About Us: What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it’s no wonder why KabaFusion is the industry leader in home infusion. JOB SUMMARY: Assists the pharmacist(s) in storing, preparing, dispensing, reconciling, and charging of all medication to patients serviced by the pharmacy. Assists the pharmacist(s) in maintaining an adequate drug inventory and quality control procedures. The Pharmacy Technician shall work under the direct supervision of a licensed registered pharmacist and shall only perform activities that are in compliance with the State Board of Pharmacy practices. Ensures company's goals and objectives are aligned with the organization's broader mission, vision, and driving strategies. Directly accountable and reports to the Pharmacy Manager. MAJOR DUTIES AND RESPONSIBILITIES: 1. Assists pharmacist in organizing the pharmacy workload., 2. Performs prescription/order data entry, generates prescription labels, compounding documents and delivery slips under the direct supervision of a pharmacist., 3. Compounds and otherwise prepares pharmaceuticals, supplies and equipment under the direct supervision of a pharmacist as allowed by state and federal law and in accordance with USP 797, company policies and accrediting entity standards., 4. Cleans, tests, maintain and track pumps and other infusion equipment as requested., 5. Performs and records various quality control activities including air sampling, bacterial counts, and Steri-Testing. Reports all “positive” results to the pharmacy supervisor immediately., 6. Ensures the clean room suites and related equipment are cleaned and maintained per organizational policy and procedure, USP 797, USP 800 and state and federal regulations., 7. Completes KabaFusion orientation and annual competencies and mandatory inservices., 8. Updates patient's demographic information in the electronic information management system as needed and ongoing., 9. Answers/triages telephone calls and provides non-clinical assistance to callers as appropriate or directs callers to appropriate department., 10. Proactively manages patients' medication/supply/equipment inventory needs by communicating with patient or responsible party prior to filling anticipated needs. Maintains refill/follow-up schedule/calendar as appropriate., 11. Assures authorization to receive payment for services rendered is in place prior to shipping medications, supplies and equipment to patients., 12. Track and retrieve patient laboratory results for pharmacists and fax results to prescribers and other healthcare providers involved in a patient's care., 13. Documents all communication with physicians. Referral sources, nurses, patients and caregivers in the electronic information management system as required., 14. Assists pharmacy staff in scheduling, coordinating and filling patient shipments and deliveries., 15. Sorts and distributes faxes. Faxes correspondence to prescribers. Home health agencies and others as applicable., 16. Assists pharmacy manager and staff in handling a wide range of administrative functions and projects., 17. Assists in maintaining pharmacy files and records in an accurate and efficient manner., 18. Assists with managing and ordering patient start of care forms and other pharmacy forms., 19. Generates and distributes quality assurance and management reports as assigned., 20. Communicates any and all nurse. Patient and caregiver clinical concerns and questions to the pharmacist, pharmacy manager or other appropriate clinical staff., 21. Prepares and places orders for needed drugs, supplies and equipment, and stock/maintain such materials upon receipt., 22. Actively participates in the KabaFusion Performance Improvement (Pl) program, 23. Provides support to other local office departments as needed., 24. Ensures required documentation is completed on QA/QC records and compounding documents., 25. Completes company required orientation and annual competencies and in services., 26. Plans work to ensure cost-effective delivery methods are utilized., 27. Performs other related duties as directed by supervisor. EDUCATION AND/OR EXPERIENCE: • Education or experience equivalent to a high school diploma is required., • Current and violation free Pharmacy Technician Licensure or Certification as required by State law in the state requesting employment. What we offer: • Competitive compensation, • Benefits start on your 1st day of employment, • 401k w 4% match – no waiting or vesting period, • PTO / Floating Holidays / Paid Holidays, • Company paid life insurance, short term disability, • Employee Assistance programs to help with mental health / wellness, • Learning & Development Programs, • Perks… includes discounts on travel, cell phone, clothing and more…

Job Description Territory to include: Allen, Frisco, Mckinney, Plano Join VitalCaring – Where Your Passion Changes Lives! Are you looking for a career where compassion meets purpose? At VitalCaring, we're more than a home health and hospice provider—we're a family that supports, inspires, and uplifts both our patients and our team members. Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. Why Choose VitalCaring? Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families—today and into the future Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Health & Wellness • Medical, Dental & Vision, • Pharmacy Benefits, • Virtual & Mental Health Support, • Flexible Spending Accounts (FSAs) & Health Savings Account (HSA), • Supplemental Health & Life Insurance Financial & Legal • 401(k) with Company Match, • Employee Referral Program, • Prepaid Legal Plans, • Identity Theft Protection Work-Life Balance & Perks • Paid Time Off, • Pet Insurance, • Tuition & Continuing Education Reimbursement Join VitalCaring Group and experience a company that invests in you every step of the way! Job Summary At VitalCaring, our team members transform lives and foster hope through genuine caring. As a Care Transition Coordinator (CTC), you will serve as the primary liaison between referral sources, patients and families facing end-of-life or home health needs, and the clinical team. You will support seamless transitions of care by conducting effective sales calls, strengthening relationships, educating partners and families, and coordinating timely referrals. Every encounter reflects our values—trustworthy, capable, compassionate, proactive, and called. Essential Functions Referral Development & Sales Execution • Serve as a liaison between referral sources, patients and caregivers, and the clinical team to ensure seamless coordination through the care transition process., • Execute effective, structured sales calls using pre-call planning, rapport building, probing questions, objection handling, and closing techniques., • Identify and meet the needs of referral partners through consistent communication and service excellence., • Successfully execute weekly, monthly, and quarterly strategies to increase market share and drive referral growth., • Initiate, manage, and document consistent sales activities across multiple contacts within each referral source., • Build and maintain collaborative working relationships with referral partners, community stakeholders, and internal teams., • Represent the organization professionally and tactfully across a variety of healthcare settings., • Work in close partnership with clinical and operational leaders to support timely admissions and appropriate patient onboarding., • Engage patients, caregivers, and hospital care teams to facilitate appropriate, timely home health or hospice transitions., • Communicate key patient needs, risks, and updates to internal teams to support safe care delivery., • Demonstrate strong time management, organization, and follow-through to meet expectations., • Maintain accountability to regulatory requirements, agency policies, and compliance standards., • Participate in required meetings, in-services, and professional development activities., • Bachelor's degree in Healthcare, Business, Marketing, or a related field preferred; equivalent experience accepted., • Minimum two years of healthcare or related sales experience; hospice or home health experience preferred., • Demonstrated ability to interact professionally with individuals at all levels, both internally and externally., • Strong communication, relationship-building, and decision-making skills., • Proficient with Microsoft Office (Word, Excel, Teams, Outlook) and CRM systems., • Ability to work independently, prioritize competing demands, and manage a dynamic schedule., • Works primarily in the field conducting visits with referral sources across hospitals, skilled nursing facilities, physician offices, and other community settings., • Requires local travel within the service area; occasional adverse weather conditions may be encountered., • Flexible schedule required to meet the needs of referral partners., • May occasionally participate in patient or family meetings to support education and coordination.

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new., • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. We're expanding our Enterprise Sales team and seeking an Enterprise BDR to generate qualified pipeline with large/enterprise self-funded employers (20,000+ employees), benefits consultants/brokers, and strategic channel partners. You'll be the front line of our go-to-market motion—researching target accounts, engaging multiple stakeholders, and converting interest into meetings and early-stage engaged prospect accounts for Enterprise Account Executives (AEs). As the founding member of the BDR team you will develop the playbook for our outbound sales motion. This role blends thoughtful outreach, PBM/domain learning, and tight collaboration with Marketing, the Proposals Team, and the Community team What you will do: • Own top-of-funnel sales motion for enterprise:, • Create the BDR playbook for outbound prospecting, • Source new sales opportunities through outbound outreach and inbound qualification, • Grow top of funnel sales through warm and outbound prospecting campaigns, • Qualify with rigor: Run discovery to uncover current PBM challenges, member pain points, renewal timelines, and decision criteria; set high-quality meetings for AEs., • Personalized outreach at scale: Partner with marketing & Sales VPs to craft & execute outreach sequences, call talk tracks, and value-led messaging that map SmithRx's transparent, pass-through PBM model to personalized buyer pain points, • Research companies and add prospects to our outbound lists, • Pipeline contribution: Work to get a qualified pipeline created, with clear multi-threading and next steps., • Set 7-10 qualified enterprise meetings/month, • Consistently deliver detailed account research for enterprise target accounts. (Including current challenges, buying committee structure, broker/consultant influencers, incumbent PBM satisfaction)., • Broker/Partner-sourced pipeline: Establish 5–8 active consultant/broker relationships producing repeat opportunities., • Messaging chops: Show command of PBM value (formulary, pass-through economics, clinical programs, implementation) in discovery and initial objection handling., • 3-4 years in BDR/SDR or inside sales roles; enterprise healthcare or employer benefits experience is a plus (PBM, health plan, care navigation, digital health)., • Proven performance against pipeline targets in complex, multi-stakeholder sales cycles., • Excellent listening, research, and communications (verbal/written) skills; comfortable speaking with HR/Benefits leaders, CFO/Finance, and consultants., • CRM and sequencing fluency (Salesforce, Outreach/Salesloft), plus data tools (ZoomInfo, Apollo, LinkedIn Sales Navigator)., • Experience selling into benefits consultants/brokers., • Familiarity with PBM mechanics (rebates, formularies, pass-through vs spread pricing) and employer plan design., • Member- and client-aligned: We operate with transparency and integrity; our economic model is designed to align with clients' interests., • Tech-forward: Modern platform and data-driven insights to simplify pharmacy benefits and reduce total cost., • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Discretionary Paid Time Off, • Paid Company Holidays, • Wellness Benefits, • Commuter Benefits, • Paid Parental Leave benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations, • Professional development and training opportunities

Job Description We are seeking a detail-oriented Pharmacy Technician responsible for accurately charging prescriptions and ensuring all prescription billing information is correct before processing. This role requires strong attention to detail, the ability to work efficiently in a fast-paced environment, and a commitment to accuracy in handling prescription data and patient information. Key Responsibilities * Accurately charge and process prescription claims in the pharmacy system. * Review prescriptions for correct billing information, including insurance details, copays, and pricing. * Verify prescription data to ensure accuracy before final processing. * Identify and resolve billing discrepancies or rejected claims. * Communicate with pharmacists and pharmacy staff to clarify prescription details when needed. * Maintain accurate patient and prescription records in compliance with pharmacy regulations. * Follow pharmacy policies and procedures regarding billing, documentation, and confidentiality. * Assist with other pharmacy operations as needed. Qualifications * Active Pharmacy Technician license or registration (as required by state). * Previous pharmacy technician or pharmacy billing experience preferred. * Strong attention to detail and accuracy when working with prescription information. * Ability to work efficiently in a fast-paced pharmacy environment. * Basic computer skills and familiarity with pharmacy management systems. * Strong organizational and communication skills. Key Skills * Exceptional attention to detail * Prescription billing and insurance processing * Problem solving and claim resolution * Organization and time management * Ability to maintain patient confidentiality Work Environment * Retail or specialty pharmacy setting * Fast-paced environment requiring accuracy and efficiency

Job Description The Reny Company's bill reviewer is a professional who combines experience in health insurance and medical billing with business insight and a passion for great service. Purpose of this role is to support Claims by analyzing medical, hospital, durable medical equipment, pharmacy, home health, etc. bills and records/reports to determine billing accuracy and appropriateness. This support is achieved by utilizing intelligent software and by understanding and applying knowledge of medical code billing and claims processing rules and regulations, billing practices, code sets, and state and Medicare adjustment reimbursement principles, knowledge of WC fee schedules. Support is also achieved by providing education and training regarding provider billing and documentation, identifying and bringing to management's attention any unusual or emerging procedures or billing anomalies. The bill reviewer will ensure the highest level of accuracy of data entry into our bill review system for claims processing. PLEASE DO NOT APPLY IF YOU DON'T HAVE THE EDUCATION AND MEDICAL BILL REVIEW EXPERIENCE Experience Requirements: Two or more years of experience in a medical bill review analyst position preferred. Medical coding knowledge needed. Prior experience in a payer environment working with claims systems and bill review software is a plus. Production Requirements: • Based upon situation or state specific issues meet 98% accuracy, 10,000+ keystrokes per hour Responsibilities: • Process medical bills for workers' compensation, Texas non subscription, maritime, occupational accident, and liability claims, • Data entry into system applying usual and customary, worker's compensation and liability ground rules and fee schedules, • Continuous enhancement of working knowledge of medical forms such as CMS-1500, UB-92, UBO4/DWC-9/DWC-10, • Increase knowledge of coding principles CPT, ICD-9 / ICD-10, DRG, Revenue codes, • Responsible for processing a minimum quota per day with an error rate of 98% or better, • Increase knowledge on pre-authorization guidelines in order to pay/deny bills accordingly, • Ensure all bill processing is specific to client requests, • May be asked to perform other duties as management deems necessary Education/Qualifications: Associates degree or equivalent work experience Certified Professional Coder certification such as CCA. CCS, CCS-P, CPC, CPC-P from a generally recognized professional organization such as AHIMA or AAPC • Two to three years of medical claims experience, • Trained in ICD10 preferred, • Workers’ Compensation experience preferred, • Fee Schedule knowledge and Medicare experience preferred, • Knowledgeable of Excel, Word, Outlook, etc., • Ability to multi-task effectively while meeting or exceeding aggressive deadlines, • Ability to work independently and in a team environment The Reny Company is an Equal Opportunity Employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Reny Company will be based on merit, qualifications and abilities. Except where required or permitted by law, employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex, national origin, ancestry, citizenship, age, handicap or disability, marital status, medical condition or any other characteristic protected by applicable law. THIS IS NOT A REMOTE POSITION ONLY THOSE WITH RELEVANT EDUCATION AND MEDICAL BILL REVIEW EXPERIENCE NEED APPLY Company DescriptionThe Reny Company is a rapidly growing health care cost containment company, helping clients save money and better navigate our changing health care system. We specialize in medical bill review and negotiation services for workers compensation, non-subscribers, third party administrators, and maritime clients.The Reny Company is a rapidly growing health care cost containment company, helping clients save money and better navigate our changing health care system. We specialize in medical bill review and negotiation services for workers compensation, non-subscribers, third party administrators, and maritime clients.

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new., • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. As a Benefits Quality Assurance Analyst, you will be responsible for overseeing the core operations, processes, and quality standards of the benefits plan build and maintenance to ensure the delivery of a high quality SmithRx product. Our company is currently able to offer remote employment for this position in the following states: AR, AZ, CA, CO, CT, FL, GA, IL, IN, KS, KE, MD, MA, MN, MO, NV, NJ, NY, NC, OH, OK, OR, PA, RI, TN, TX, UT, VA, WA, WI. What will you do: • Communicate project status and escalate issues for improved workflow efficiency, • Collaborate with engineers on system enhancements to create workflow automation, • Become subject matter expert on department standards and processes, • Enhance test plans to ensure application functionality meets original requirements, • Support business application systems and maintain plan data integrity, • Maintain and capture department metrics, identify areas of opportunity for process improvement, and develop quality acceptance standards., • Identify quality improvement opportunities and present to Manager/Team Leaders for consideration and approval, • Develops and deploys daily audits to assess the quality and accuracy of the Benefit Configuration Specialists/Analysts work products., • Bachelors degree or equivalent work experience in healthcare and/or PBM required, • 4+ years of experience as a Pharmacy QA Analyst preferred, • Comprehensive knowledge of benefits administration, benefits configuration, eligibility requirements, benefit provisions, and enrollment protocols required, • Robust analytical skills; advanced skills in Microsoft Excel, • Strong communication skills via face-to-face meetings, conference calls and written correspondence, • Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments, • Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven, • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Discretionary Paid Time Off, • 12 Paid Holidays, • Wellness Benefits, • Commuter Benefits, • Paid Parental Leave benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations, • Professional development and training opportunities

Job Description The Pharmacy Technician provides high level support to patients, nurses, pharmacists and other healthcare staff to effectively process and provide relevant information within the assigned function(s). The incumbent ensures all activities are performed in compliance with company policies and procedures, pharmacy regulations, and other regulatory requirements. Principal Duties And Responsibilities • Ensure customer database is maintained in a timely and accurate manner in compliance with all applicable company policies and procedures, • Analyzing and reporting data integrity and accuracy as necessary., • Process prescription requests, • Serve as subject matter expert (SME) by providing support to additional staff, cross-divisional teams and customers in the resolution of outstanding issues within the assigned function(s)., • Mentor other staff as applicable., • Assist with various projects as assigned by direct supervisor. High School Diploma required; Bacherlor’s Degree preferred; Experience And Required Skills • 2 – 4 years’ related experience., • Pharmacy Technician Certification Board (PTCB) certification or ability to successfully pass the PTCB examination required., • Meet necessary current pharmacy technician requirements., • Detail oriented with strong analytical and organizational skills., • Adaptable to a fast-paced environment with changing priorities, tasks and client conditions., • Strong interpersonal skills with the ability to work cohesively within a team environment. • Great leadership skills with the ability to influence diverse audiences through diplomacy and tact., • Excellent customer service skills with a positive, enthusiastic and energetic attitude.

Job DescriptionDescription: The pharmacist is responsible for providing pharmacy services to pharmacy patients. Responsibilities of the Pharmacist include the following: • Ensure that pharmaceuticals are accurately dispensed in accordance with pharmacy protocols and physician orders., • Ensure ongoing compliance with all laws and regulations; ensure that the pharmacy meets or exceeds accreditation standards; and implement ‘’best practices’’ in all pharmacy activities., • Resolve pharmacy patient concerns and complaints and provide pharmacy patient counseling as needed., • Conduct patient profile monitoring as necessary., • Communicate with medical professionals with regard to patient status and response to medication, and when necessary to resolve patient issues., • Interact with pharmaceutical manufacturers’ reps as needed to maintain current knowledge of pharmaceutical products and to manage changes to formulary., • Monitor inventory levels to ensure adequate supplies., • Maintain a system of lot and batch numbers that will allow for recall of medication products., • Manage pharmaceutical recalls., • Assume on-call responsibilities in accordance with pharmacy guidelines., • Report product incidents as required in accordance with pharmacy policy., • Supervise the activities of pharmacy technicians and other department personnel., • Report any misconduct, suspicious or unethical activities to the Compliance Officer., • Represent the pharmacy in a professional and courteous manner in all job-related interactions., • Participate in surveys conducted by authorized inspection agencies., • Participate in the pharmacy’s Performance Improvement program as requested by the Performance Improvement Coordinator., • Participate in pharmacy committees when requested., • Participate in in-service education programs provided by the pharmacy., • Participate in membership activities of professional and industry organizations., • Pursue continuing education programs appropriate to job responsibilities and license requirements., • Perform other duties as assigned by supervisor. To perform effectively in this position, the employee will have: • Effective interpersonal, verbal, and written communication skills., • Thorough knowledge of State and Federal laws as they pertain to day-to-day pharmacy activities., • Willingness to obtain out-of-state licensure., • Desire to expand knowledge on focused disease management within the bleeding disorders community., • Working knowledge of federal, state, and commercial reimbursement landscape., • Attention to detail and accuracy in all tasks., • Ability to organize and plan the activities of subordinates, and to delegate appropriately., • Organizational skills sufficient to maintain consistently accurate records., • Ability to evaluate options and to make efficient decisions., • 401(k) matching, • Dental Insurance, • Health insurance, • Life insurance, • Vision insurance, • Doctor of Pharmacy from an accredited school of pharmacy or Bachelor’s degree - Pharmacy, • Active pharmacist licensure in good standing with the Texas State Board of Pharmacy, • 2+ years of specialty, infusion, mail order., • Experience with Care Tend, • Experience with Blood Clotting Factor and Immune Globulin therapy, • Experience with ACHC and URAC accreditation

Job Description Execute strategic sales initiatives and expand our business within designated areas in the Specialty Nutrition market. You will be responsible for building and nurturing long-term relationships with clients, ensuring their complete satisfaction, and driving revenue growth. This role demands a proactive and results-oriented individual with experience in direct selling, preferably within the specialty nutrition sector and with a focus on improving patient outcomes through nutrition interventions. Must be located in/around Dallas, Fort Worth, and/or Houston TX **Travel is required for this role- about 70% Essential Job Duties: • Identify and pursue new business opportunities within your assigned area to increase market presence and meet and exceed sales targets. Promote and sell specialty nutrition and Pentec Health Hub Services to targeted healthcare providers to include gastroenterologists, pulmonologists, dietitians, clinicians and staff on the clinical benefits of addressing malnutrition and/or fat malabsorption to improve patient outcomes., • Conduct sales calls and meetings in-person and virtually with physicians, nurses and clinicians to introduce and promote the Pentec Health specialty pharmacy model and expand product adoption. Develop and maintain strong relationships with key stakeholders, ensuring high levels of customer satisfaction and loyalty. Conduct thorough market research to identify opportunities for growth and emerging trends in the specialty nutrition sector. Develop and implement strategic business development plans to achieve revenue targets and market penetration goals., • Gain a thorough understanding of our product portfolio to serve as a clinical and product resource for questions related to fat digestion, enzyme therapy and nutritional outcomes. Educate healthcare professionals on product indications, mechanisms of action, clinical benefits and appropriate patient identification for fat malabsorption, exocrine pancreatic insufficiency and enteral nutrition-dependent patients. Utilize basic knowledge of insurance and Pentec processes relative to specialty pharmacy distribution and hub services to assist customers in understanding clinical criteria to identify the most appropriate patients for our services and therapy as well as effectively communicating the ease of the referral process. Ideal Candidate Will Have: • Bachelor’s Degree in a technical field related to life sciences, healthcare, or business. Clinical certification or home infusion healthcare a plus., • 3-5 years of successful pancreatic enzyme, nutrition, home infusion, specialty pharmacy hub services, or pharmaceutical clinical selling experience., • Strong analytical skills to include pipeline management, territory analysis and territory management. Proven success with complex sales process. Experience selling in an environment with multiple call points and decision makers within an account. Proven track record of achieving sales targets and driving business growth. Ability to create and develop new business opportunities. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to travel via car, stand, sit, walk, see, hear, use hands and fingers regularly, handle, or feel objects, tools, or controls, and reach with hands and arms. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 40 pounds. Salary Range: $85,000- $95,000 annual base, plus incentive structure Pentec Health offers a comprehensive compensation and full benefits package. Actual pay will be based on several factors such as qualifications and skills for the role plus geographic location. Benefits may include but are not limited to medical, dental, vision, 401k match, PTO, paid holidays, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new., • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. SmithRx's revenue team is seeking a seasoned Revenue Operations leader to join our growing team. In this strategic leadership role, you'll collaborate directly with senior executives to identify and execute initiatives that propel revenue growth and optimize sales team performance. This individual will be responsible for implementing and managing revenue-related systems, deep diving into revenue performance, and implementing new processes and policies based on your findings. The ideal candidate will have a strong background in revenue operations with a proven track record for driving results. What you will do: • Lead the identification, development and implementation of new programs, processes, frameworks and products to streamline Revenue Operations, ensuring efficient end-to-end GTM execution, and collaboration with cross-functional teams to identify sales growth opportunities., • Develop and maintain robust sales reports and dashboards, including pipeline reporting, that track key performance indicators (KPIs) and translate insights into actionable strategies for revenue growth., • Drive deal review process to ensure deals are in alignment to guidelines and deal standards., • Facilitate the contract execution process, in collaboration with Sales, Legal, Implementations, and Account Management teams to drive efficient and accurate onboarding of new clients. This includes full Contract Lifecycle Management via our internal digital tools., • Quarterback concurrent projects, ensuring clear communication and comprehensive documentation for seamless execution and team alignment., • Analyze sales data and performance metrics to identify areas for improvement and implement solutions that optimize the sales engine., • Maintain ongoing reporting of pacing and sales forecast, including regular reviews with internal customers and revenue gap closure planning., • Perform bottom-up revenue planning by client and product / revenue stream (working in close partnership with Sales and Finance) for budgeting and allocations., • Become the trusted advisor and subject-matter expert on internal sales tools and processes, empowering the team with in-depth knowledge., • Provide comprehensive training and support to sales and marketing teams on revenue-related processes and systems, ensuring successful adoption and driving results., • Collaborate with stakeholders to create and administer sales quota, territory and competitive compensation plans that incentivize and reward top sales performance., • Develop a data-driven approach to sales and churn forecasting that leverage both leading and lagging indicators and front-line knowledge of potential outcomes., • Drive critical issue resolution and eliminate roadblocks. Serve as the key escalation point for critical issues and initiatives impacting the sales team., • 10+ years of experience in Revenue/Sales Operations, with 3+ years of people leadership experience, demonstrating a proven track record of successful execution and achieving business goals., • Startup experience, where you thrived in a fast-paced environment, is a strong plus., • Experience in healthcare industries is a plus., • Bachelor's degree or equivalent experience, advanced degree or MBA preferred., • Expertise in Salesforce with a deep understanding of its functionality and best practices. Demonstrated experience with certifications like Salesforce Administrator or equivalent., • Exceptional analytical skills and a keen eye for detail. Experience with Looker or similar data visualization tools is a plus, allowing you to transform data into actionable insights for key stakeholders., • Excel at both written and oral communication, adeptly presenting revenue KPIs and QBRs to audiences including senior leaders, small groups, and non-technical stakeholders., • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Discretionary Paid Time Off, • Paid Company Holidays, • Wellness Benefits, • Commuter Benefits, • Paid Parental Leave benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations, • Professional development and training opportunities

Job Description Job Title: Certified Pharmacy Technician – Telepharmacy Location: Plano, TX Zipcode: 75023 Employment Type: Full-Time Position Summary The Certified Pharmacy Technician (CPhT) supports pharmacy operations within a telepharmacy environment by assisting pharmacists in the preparation, processing, and delivery of prescription medications. This role ensures compliance with all applicable state and federal regulations, including those established by the Texas State Board of Pharmacy, while delivering high-quality patient care through virtual platforms. Key Responsibilities • Accurately enter and process prescription orders under pharmacist supervision, • Prepare and label medications for dispensing in accordance with telepharmacy protocols, • Support remote verification processes by coordinating with supervising pharmacists, • Manage prescription adjudication, including insurance billing and claim resolution, • Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations, • Assist in inventory management, including ordering, receiving, and stocking medications, • Communicate with patients via phone or digital platforms to provide excellent customer service and support, • Identify and escalate medication-related concerns or discrepancies to the pharmacist, • Ensure compliance with all telepharmacy procedures, company policies, and Texas pharmacy laws, • Maintain a clean, organized, and secure work environmentQualifications, • Active Certified Pharmacy Technician (CPhT) certification (e.g., PTCB or ExCPT), • Current registration with the Texas State Board of Pharmacy, • High school diploma or equivalent required, • Minimum [1–2] years of pharmacy technician experience preferred (retail, hospital, or telepharmacy), • Strong knowledge of pharmacy operations, medication terminology, and insurance processing, • Proficiency with pharmacy management systems and telehealth technologies, • Excellent communication and customer service skills, • Strong attention to detail and ability to work independently in a remote environmentWorking Conditions, • Remote or centralized telepharmacy site with extended screen time, • Fast-paced environment with a focus on accuracy and compliance Key Competencies • Attention to Detail, • Time Management, • Technical Proficiency, • Communication Skills, • Regulatory Compliance, • Team Collaboration (remote environment)

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new., • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. SmithRx is adding a Pricing Strategy Director to the team who will collaborate closely with our Sales team and Proposals team to craft winning PBM offers, with an emphasis on larger enterprise clients. In addition to the Sales and Proposals team, this person will collaborate closely with our Strategy, Partnerships, Legal, Supply Chain, and Revenue teams and be a critical driver of SmithRx's growth. The successful candidate will be commercially-minded and deeply knowledgeable around AWP discount and rebate guarantee pricing as commonly submitted in PBM RFPs run by brokers and pharmacy consultants. Curious, critically-minded, detail-oriented, and eager to win, you are capable of distilling complex technical pricing and contract-related issues into persuasive offers and communicating those offers internally and externally. You are a master of the current PBM pricing state-of-art, but you are also creative, innovative, and able to craft new offer models in a rapidly evolving PBM sector. What you will do: • Conduct repricing and member experience analyses of prospect data, • Compose offers that large employers understand and find compelling, • Generate pricing and related answers to be entered into RFP platforms, • Collaborate with the Sales team to adapt and refine pricing offers to best suit the needs of prospects and enable SmithRx to win, • Generate client-ready spreadsheets and presentations that impress enterprise-grade clients, • Demonstrate an ability to learn quickly and to understand how SmithRx's business model and approach is different from legacy PBMs in the industry, • Evaluate and assess risks associated with different pricing and RFP response strategies, • Collaborate with the Legal team to ensure that our pricing strategy is appropriately reflected in our contracting strategy, • Bachelor's degree with 10+ years of experience working with pharmacy benefits RFPs, contracts, AWP discount pricing and rebate guarantees, • Experience working with historical claims data to assess and manage riskx` by conducting reprice and trend analyses, • Experience with leading conversations with employers, brokers and pharmacy benefits consultants regarding pharmacy benefits, • Highly proficient with Excel, • Experience leveraging Salesforce, Box, Google Suite, and/or similar technology tools to drive operational efficiencies, • You have a proven track record of delivering exceptional, quantifiable business impact, • You have experience in a highly strategic, analytical and operational role in fast-paced environments, • You are low ego and have a knack for working well with a wide range of people, • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Discretionary Paid Time Off, • Paid Company Holidays, • Wellness Benefits, • Commuter Benefits, • Paid Parental Leave benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations, • Professional development and training opportunities

Job Description Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? • Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future, • Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity., • Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success., • Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities., • Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Home Health Sales Account Manager / Account Executive Field-Based | Territory Ownership | Referral-Driven Growth The Account Manager is responsible for driving referral growth and admissions within an assigned territory by building and maintaining strong relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other healthcare partners. This is a field-based, high-activity sales role focused on developing new business, expanding referral networks, and consistently meeting performance targets. Key Responsibilities • Develop and grow a defined territory through proactive, in-person relationship building, • Establish and maintain referral partnerships with physicians, hospitals, SNFs, ALFs, and community providers, • Generate new business through consistent outreach, cold calling, and networking, • Drive admissions growth by meeting or exceeding defined referral and performance targets, • Serve as the primary point of contact for referral partners, ensuring strong communication and follow-through, • Collaborate with clinical and operational teams to support patient transitions and service delivery, • Maintain daily activity and pipeline tracking within CRM systems, • Represent the organization in the community through events, education, and professional engagement Required Qualifications • Direct healthcare-related sales experience with responsibility for generating referrals and admissions, • Proven track record of meeting or exceeding sales or growth targets, • Experience managing a territory through in-person, field-based selling, • Demonstrated ability to build and sustain referral relationships across healthcare providers, • High level of self-motivation and accountability in a goal-driven environment, • Strong organizational skills with the ability to manage daily field activity, follow-up, and reporting, • Excellent communication and relationship-building skills Preferred Qualifications • Direct home health or hospice sales experience, • Existing relationships within the local healthcare market, • Experience working with physicians, hospital discharge planners, or post-acute referral sources, • Familiarity with CRM tools and tracking sales activity Work Environment & Expectations • Field-based role requiring daily in-person visits within the assigned territory, • High-activity expectations, including regular outreach, drop-ins, and networking, • Performance-driven environment with clear expectations tied to referral and admissions growth, • Requires strong time management and autonomy to balance prospecting, relationship management, and internal coordination Benefits Health & Wellness Medical, Dental, and Vision coverage Pharmacy benefits Virtual care and mental health support Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Supplemental health and life insurance Financial & Protection 401(k) with company match Employee referral program Prepaid legal services Identity theft protection Work-Life Balance & Perks Generous paid time off Pet insurance Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

Job Description💊 Pharmacy Technician 📍 Location: Onsite Position Overview We are seeking a reliable and detail‑oriented Pharmacy Technician to support the timely fulfillment of patient medication orders. This onsite role plays a key part in ensuring patients receive their medications accurately and on time while supporting inventory management, dispensing operations, and patient safety initiatives. Under the guidance of the Director of Operations (Central Fill) and the Team Lead, the Pharmacy Technician helps facilitate medication orders to encourage adherence to prescribed treatment plans. Key Responsibilities • Assist with the fulfillment and dispensing of patient medication orders, • Support daily pharmacy operations to ensure medications are prepared accurately and efficiently, • Help manage inventory to maintain appropriate medication levels, • Promote patient safety and accuracy throughout the dispensing process, • Facilitate patient medication orders to support compliance with treatment plans, • Work collaboratively with pharmacy leadership and team members, • Adhere to company policies, regulatory standards, and pharmacy best practicesRequired Qualifications, • Active Texas State Board of Pharmacy Technician License (required), • Strong attention to detail and commitment to accuracy, • Ability to work onsite during scheduled business hours Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new., • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. We are seeking a highly skilled Incident Manager to own the end-to-end incident management process across our technology and operational ecosystems. This role is a unique opportunity to protect the reliability of critical systems—like Claims and integrations—that our patients and pharmacy partners rely on every day. As an Incident Manager, you will bring order to chaos, lead cross-functional teams through high-pressure situations, and drive the systemic changes needed to prevent future disruptions. What you will do: • Incident Response & Resolution, • Command high-severity incident bridges, directing cross-functional teams (Engineering, Plan Operations, Customer Success) toward rapid identification and mitigation of issues., • Act as the central point of contact during crises, ensuring that triage efforts remain focused, efficient, and aligned with SLAs., • Cross-Functional Collaboration & Communication, • Partner with stakeholders and senior leadership to provide timely, transparent, and accurate communication regarding business impact, resolution status, and recovery times., • Act as the primary representative of the incident response team to internal business units, translating deeply technical concepts into clear business updates., • Root Cause Analysis & Prevention, • Lead comprehensive blameless Post-Mortem and Root Cause Analysis (RCA) investigations to uncover underlying system or operational deficiencies., • Partner with Product and Engineering managers to translate RCA findings into actionable, prioritized roadmap items that mitigate long-term technical risks., • Process Improvement & Operational Excellence, • Continuously mature SmithRx's incident management frameworks, on-call workflows, and alerting protocols., • 5+ years of experience in technical incident management, site reliability engineering (SRE), or IT operations, ideally within a fast-paced, highly-regulated SaaS or healthcare environment., • A proven track record of delivering results in ambiguous, high-pressure situations while keeping teams focused and calm., • Deep understanding of modern incident management protocols, ITIL frameworks, and tools (e.g., PagerDuty, Jira, Datadog)., • Exceptional written and verbal communication skills, including the ability to write strategic documentation (e.g., incident reports, executive summaries, process proposals)., • Demonstrated ability to influence overlapping business and technology areas without direct authority to reduce inefficiencies and improve platform reliability., • Familiarity with domain-driven design and cloud-native architecture., • Experience in the healthcare, pharmacy benefit management (PBM), or health-tech industry., • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Discretionary Paid Time Off, • Paid Company Holidays, • Wellness Benefits, • Commuter Benefits, • Paid Parental Leave benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Always operate with honesty and transparency so we earn the trust of our clients., • Courage: Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize health outcomes. The Customer Success Team is focused on helping SmithRx's clients derive the full value of their PBM services. We build and manage effective relationships with our customers' operational leadership, communicating the value of our services in the context of customers' business goals with the goal of retaining high performing, satisfied customers. We identify risks to client satisfaction proactively and collaborate across product and operational lines to tenaciously pursue solutions and advocate for our clients. As a Partner Relationship Manager, you will be responsible for ensuring the complete post go-live success and collaboration with TPA and Data Partners in support of our mutual customers. You will bring strong industry, technical and product knowledge and serve as a trusted advisor and business partner for the Partners' operational leadership. The Partner Relationship Manager begins involvement during the integration process and is responsible for the long term maintenance of the relationship, orchestrating the involvement of additional SmithRx teams to ensure that we are successfully administering the data required to support our client benefit plan. What you will do: • Be accountable for Partner satisfaction and relationship, • Build trusting relationships with Partners' operational leadership, • Maintain a comprehensive understanding of business and technical challenges faced by customers, • Apply cross-functional project management to drive resolution for escalated client issues, coordinating internal and external teams as necessary, • Identify product gaps by conducting business impact assessments and managing partner expectations, • Assess and prioritize issues that may lead to client attrition risk and ensure a strong mitigation plan is in place, • Coordinate additional customization, product development requests, or new product education with partners, • Troubleshoot and coordinate resolution of partner issues, • Leverage SmithRx resources with knowledge of our products to provide relevant adoption, best practices and technical recommendations on solutions and enhancements configured to meet customers' business needs, • Have the ability to be a change agent and drive an initiative from concept to fruition. A strong focus on governance, driving adoption and recommending standardization where appropriate, • This individual will meet or speak with the Partner on a frequent cadence with the expectation of continually moving the relationship forward while uncovering new opportunities., • 5+ years of working knowledge of healthcare benefits, pharmacy benefits, or commercial health insurance, • 3+ years of experience in a client-facing role, preferably in Customer Success or Account Management, • 3+ years of working experience with technical data file exchange (EDI or ETL), • Bachelor's and Advanced Degree in a related field strongly preferred., • An obsession with customer experience and customer satisfaction, • A passion for solving difficult problems together in collaboration with the broader team, • Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue, • Experience in relationship management ensuring expectations and deliverables are documented and met, key stakeholders are informed, and client satisfaction is achieved, • Ability to work independently as well as part of an extended, cross-functional team, • Self-driven, results-oriented work ethic with a positive outlook, • Ability to take initiative with little to no direction, • Must be able to manage multiple objectives at one-time, • Be transparent and honest in a positive, professional and polite manner, • Conflict resolution skills, • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Discretionary Paid Time Off, • 12 Paid Holidays, • Wellness Benefits, • Commuter Benefits, • Paid Parental Leave benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations, • Professional development and training opportunities

The RN Charge Nurse is responsible for overseeing nursing services each shift and functions as a nursing supervisor. This position provides daily supervision of staff on duty during operational hours. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. Demonstrate effective use of supplies and staff labor hours. Complete and document monthly review of patient medication profiles. Administer medications as ordered by the physician. Assist physician during patient rounds and transcribe and implement physician orders timely. Assist with the implementation of anemia management and medication protocols as requested. Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements. Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations. May give direct patient care to the extent of performing efficient, safe dialysis, if allowed by state regulations. Responds to all emergencies in clinic. Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient. Maintain collaborative working relationship with Medical Director and physicians. Participate as a member of the Interdisciplinary team in all required patient assessment and care planning activities. Assist in orientation of new staff as a preceptor or in assigning a preceptor. Acts as resource person and participates in implementing and evaluating dialysis services and assures that policies and procedures are updated. Assists Administrator in interviewing, hiring, evaluating, and disciplinary actions of center staff Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: Current RN license in applicable state. License must be maintained as current and in good standing. 12 months experience in providing nursing care, including 3 months of experience in providing nursing care to patients on maintenance dialysis. CPR certification required within 90 days of hire. Confirmation of ability to distinguish all primary colors. Demonstrated ability to function in a leadership position and to perform in new and emergent situations with sound judgment. Demonstrated working knowledge of the English language and ability to communicate verbally and in writing. Must have basic computer skills; proficiency in all USRC clinical applications required within 90 days of hire. Must meet any practice requirement(s) for the applicable state. (See addendum for RN Charge Nurse.) All Full Time employees are eligible for the following benefits: * Medical / Pharmacy * Dental * Vision * Voluntary benefits * 401k with employer match * Virtual Care * Life Insurance * Voluntary Benefits * PTO All Part Time employees are eligible for the following benefits: * 401k with employer match * PTO

SUMMARY The Home Therapy Registered Nurse -- Traveler, as qualified by federal and state regulations, travels to various U.S. Renal Care locations to provide patient training and ongoing support for all patients choosing a home dialysis modality. This position provides nursing relief/support for assigned programs on a temporary or short-term basis. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. GROWTH * Participate in and support corporate initiatives that promote improved care and increase growth of the home department. * Understand vendor product delivery methods and associated fees. Teach patients the importance of proper and timely order placement. Ensure patients receive all supplies in timely manner to not disrupt care. * Assist with clinic and patient supply inventory, ensuring usage is appropriate for patient prescriptions and place orders in timely manner to avoid fees and penalties. * May assist with equipment management including equipment tracking and retrieval as needed. * Perform duties as assigned to meet the patient care or operational needs of the program. OUTCOMES * May assist with improving patient outcomes through tracking and trending of program and patient performance, use of critical thinking skills and root cause analysis to improve patient and quality outcomes. May assist in obtaining data for the continuous quality improvement activities. * Obtain routine and non-routine laboratory tests as ordered and communicate critical lab values and urgent patient needs to the responsible physician or physician extender in a timely manner. * May complete and document monthly review of patient medication profiles as directed. Administer medications as ordered by the physician. * Provide patient education and follow up as needed. * Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals. OPERATIONAL READINESS OPERATIONAL READINESS (cont.) * Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements as they pertain to home dialysis program and patient care requirements. * Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations. * Train patient (and/or care partner) in the practice of self-care Peritoneal Dialysis or Hemodialysis upon meeting federal and state regulations governing Registered Nurse qualifications. * May conduct home visits to assess the patient's home environment per policy and as needed to improve care. * Inform (Direct Supervisor) and program Administrator of all incidents, conditions, and concerns related to patient care, staff and patient safety, and in accordance with company policy. * Document all nursing services in the Electronic Medical Record including but not limited to training sessions, routine and non-routine in-person interactions, and phone conversations. Documentation should accurately reflect the patient status and nursing interventions and be written to ensure continuity of care. * May assist with developing and implementing the patient plan of care with the interdisciplinary team. * Participate in infection control monitoring, implementation, and recording as requested. * Use personal protective equipment as necessary. * Be familiar with emergency equipment and all emergency operational procedures. Communicate and regularly review Emergency Preparedness procedures with all home patients, including but not limited to emergency disconnection from dialysis equipment, what to do and who to contact if displaced from home. * Communicate on-call system to patients and ensure patients have access to nursing support at all times. Teach patients the importance of timely communication. * May perform on call nursing services, nights and weekends, on a rotational basis as needed or assigned. * Flexible with staffing locations and hours to accommodate patient and USRC home program needs. * Regular and reliable attendance is required for the position. Home Hemodialysis Only: * May coordinate home evaluation with technical services department to ensure that the necessary electrical, plumbing and drainage requirements for proper equipment operation are met prior to patient acceptance into home program. * May assist with ensuring required and appropriate water sampling is complete per policy and product requirements. Monitor and report water sample and culture results. PARTNERSHIPS * Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient. * Maintain a positive/collaborative working relationship with physicians, state agencies and the community. * Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. * Respond effectively to inquiries or concerns. STAFF DEVELOPMENT/ RETENTION * Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure. * May delegate tasks to competent licensed and unlicensed staff per applicable state practice act. * Assist with staff training as requested. * Lead staff in team concepts and promote a team effort. Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: Current RN license in multiple states. All licenses must be maintained as current and in good standing. Must obtain applicable state license, based on assignment, within state specified time frames. 12 months or more current nursing experience; 6 months or more home modality experience required. Flexibility with schedule and willingness to travel to assignment locations throughout the U.S. and Guam. CPR certification required prior to patient care assignment. Confirmation of ability to distinguish all primary colors. Must successfully complete the Home Therapy Nurse Orientation program and maintain annual demonstration of skills and competency applicable for the modality assigned. Demonstrated working knowledge of the English language and ability to communicate verbally and in writing. Must have basic computer skills; proficiency in all USRC clinical applications required within 90 days of hire. Must meet any practice requirement(s) for the applicable state. Ability to meet minimum hiring standards which may include additional background clearances and orientation requirements if applicable to the program assigned to for employment. All Full Time employees are eligible for the following benefits: * Medical / Pharmacy * Dental * Vision * Voluntary benefits * 401k with employer match * Virtual Care * Life Insurance * Voluntary Benefits * PTO • 401k with employer match, • PTO

Clinical Sr Project Manager / Assoc Director (Global role, Multisponsor) Remote US & Canada Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities The position provides customer focused leadership in managing and delivering the operational and financial aspects of one or more clinical projects from proposal development to final deliverables and ranging in size and complexity from single service studies to full scope, multiple protocol projects and/or global projects across various phases and functional areas with limited interaction from supervisor. May oversee less experienced Project Managers (PMs) and have line management responsibilities. Project Leadership and Delivery: • Manages a project as Project Manager overseeing interdisciplinary clinical research programs ensuring compliance with Good Clinical Practices (GCPs), relevant Standard Operating Procedures (SOPs) and regulatory requirements., • Acts as primary liaison between the Company and the Customer to ensure project launch, conduct, and closeout according to the Customer's and the Company's contractual agreement., • Leads clinical team to ensure quality, timelines and budget management., • Accountable for the financial performance of assigned projects, • Accountable for all project deliverables for assigned projects and/or project regions., • Coordinates activities and deliverables of all project conduct partners and proactively identifies and manages issues. Reporting and Communication: • Accountable for maintenance of project information on a variety of databases and systems., • Maintains and evaluates project progress by maintaining timelines and other tracking/analysis tools., • Responsible for project management components of inspection readiness for all aspects of the project conduct, including Trial Master Files., • Provides oversight for development and implementation of project plans in accordance with Controlled Documents., • Independently prepares, coordinates, and presents project material at internal and external meetings., • Directs the activities of assigned Project Support staff; line manages and mentors other project management team members and clinical staff; facilitates team building and communication., • Prepares project management reports for clients and management., • Implements resource strategies to achieve project goals., • Develops contingency planning and risk mitigation strategies to ensure successful delivery of project goals. Business Development • Participates in bid defense meetings where presented as potential project manager/director., • Develops strong relationships with current clients to generate new and/or add-on business for the future., • Keeps a current awareness of business unit's and assigned projects' therapeutic environment and drug development trends Management: • May train and support new Project Managers. Facilitates team training in accordance with protocol and/or project requirements, including therapeutic, protocol specific, and process training., • May be required to line manage other project management team members and clinical monitoring staff Additional Qualifications • Bachelor's Degree (or equivalent) level of qualification in life sciences, Medicine, Pharmacy, Nursing or related field or equivalent combination of education and experience., • Strong knowledge of Good Clinical Practice/ICH guidelines, regulatory requirements, drug development process and clinical monitoring procedures., • Clinical research organization (CRO) and relevant therapeutic experience preferred., • Strong ability to manage time and work independently., • Ability to embrace new technologies., • Excellent communication, presentation, interpersonal skills, both written and spoken, • Flexibility and the ability to mentor and manage new staff and to handle multiple tasks to meet deadlines delivering high quality work in a dynamic environment., • Ability to travel as necessary (approximately 25%). At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $114,000.00 - $210,900.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Senior Clinical Project Manager - Oncology/Hematology (Phase III) Required (Remote - US/Canada) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Are you a seasoned CRO project leader passionate about advancing oncology and hematology research? Do you thrive in a fast-paced, collaborative environment where your leadership directly impacts patient outcomes? Join our team as a Senior Project Manager and take ownership of complex Phase III trials, driving projects from proposal through delivery and shaping the future of cancer care. As a Senior Project Manager, you will take a lead role in advancing Phase III Oncology and Hematology clinical trials, managing complex, global initiatives. You'll lead and inspire cross-functional teams, mentor emerging project managers, and act as the primary strategic partner for our clients, ensuring every milestone is delivered on time, on budget, and with exceptional quality. This role offers the opportunity to drive high-impact research that directly contributes to innovative cancer therapies and improved patient outcomes worldwide. Project Leadership & Delivery * Drive the operational and financial success of Phase III clinical trials. * Lead cross-functional teams across Clinical Operations, Regulatory Affairs, Data Management, Biostatistics, Medical Affairs, Pharmacovigilance, and QA. * Act as the primary liaison with clients, ensuring smooth project launch, conduct, and closeout. * Oversee project deliverables, timelines, and budgets while proactively identifying and mitigating risks. * Mentor junior project managers and project support staff, fostering collaboration and professional growth. Financial & Operational Accountability * Own project budgets, forecasts, and financial performance. * Ensure alignment and accountability across all vendors and study partners. * Implement contingency plans and risk mitigation strategies to keep projects on track. Reporting & Communication * Maintain and evaluate project progress using advanced tracking tools. * Prepare and present project materials for internal and external stakeholders. * Support inspection readiness and Trial Master File compliance. Business Development * Participate in bid defense meetings as the potential project lead. * Build strong client relationships to generate new opportunities. * Stay up-to-date on oncology/hematology trends and the evolving drug development landscape. Management & Mentorship * Train and mentor new project managers and clinical staff. * Facilitate team communication, collaboration, and professional development. * Experienced Global Project Leader (NA, LATAM, EMEA, and APAC) with strong Phase III CRO project management experience and a proven track record of delivering clinical trials successfully. * Oncology and Hematology expertise, with direct experience leading complex Phase III trials. * Cross-functional team leadership, overseeing such teams as Clinical Operations, Regulatory Affairs, Data Management, Biostatistics, Medical Affairs, Pharmacovigilance, and Quality Assurance. * Financially savvy, skilled in managing multi-million-dollar budgets, including creation, forecasting, and negotiation of out-of-scope work. * Vendor management expertise, ensuring alignment, quality, and accountability across all study partners. * Deep regulatory knowledge, with expertise in GCP/ICH guidelines and other applicable regulatory requirements. * Educational foundation: Bachelor's degree in Life Sciences, Medicine, Pharmacy, Nursing, or a related field. * Tech-forward, comfortable leveraging digital tools and emerging technologies to optimize project delivery. * Strategic, results-driven leader with exceptional communication skills, able to navigate complex, dynamic environments while inspiring teams to achieve excellence. * Join a highly collaborative, innovative, and performance-driven team. * Opportunities to mentor and be mentored, helping you grow professionally while developing others. * Work on impactful global oncology and hematology trials, shaping the future of patient care. * Thrive in an environment where innovation, growth, and professional development are actively encouraged. If you are ready to lead high-impact Phase III oncology and hematology clinical trials, drive innovation, and make a real difference in patient outcomes, we want to hear from you! At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES - Support company health and wellness initiatives * Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same * Maintain a current national and/or state registration, certification, or license depending on state requirements * Assist pharmacist in all responsibilities except those that require a pharmacist s professional judgement * Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing * Support the continued coaching and training of clerks and/or technicians * Compound medications according to state and any other regulations * Perform post fill audits to verify prescription information matches computer records * Support non-dispensing services through the use of various platforms, resources, and applications * Complete the all aspects of CLIA-waived screenings consistent with state and federal law as well as company polices * Provide any additional health and wellness services allowed by state and other regulatory bodies * Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management * Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud * Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS Minimum High School Diploma or GED Must be 18 years of age Ability to handle highly confidential information Completion of national registration, certification or licensure Desired Any previous comparable experience Any equivalent experience of a pharmacy technician