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Job Description:\n\nTURN YOUR SUMMER INTO SOMETHING EXTRAORDINARY – BECOME A SEASONAL ADMIN & OPS ASSISTANT DIRECTOR WITH KIDS IN THE GAME! Empower Staff, Inspire Campers, and Build a Summer That Matters. Kids in the Game provides unforgettable day camp experiences for hundreds of New York children across Manhattan, Brooklyn, the Bronx, and now Westchester & Jersey City! When you join the Kids in the Game summer camp leadership cohort, you’ll be part of a dynamic team of Camp Directors, Assistant Directors, and 275+ coaches running outstanding programming at our 13 summer day camps. THE KIDS IN THE GAME SUMMER CAMP EXPERIENCE Kids in the Game camps are where sports, creativity, and community come together to shape confident, compassionate, and connected kids. Every summer, our camps across New York City, Westchester & Jersey City bring together diverse groups of children to explore new sports, build friendships, develop positive social skills, and learn how to be part of a team. Our camps offer kids a uniquely designed blend of sports and games, arts and crafts, STEM enrichment, field trips, swim activities, theme weeks, and all-camp special events to make every week the highlight of a child's summer. Each day is fueled by energy, laughter, and belonging. Our team of camp leaders, specialists, and counselors create an environment where every child feels seen, supported, and inspired to try something new. We believe camp is more than a summer activity — it’s a place where kids discover who they are and who they can become. As a Certified B Corporation, we're also on a mission to positively impact the lives of all of our stakeholders - campers, families, staff, community members, and our partners. We’re looking for Assistant Directors who want to inspire the next generation of leaders, model and build emotional intelligence, boost kids’ confidence, create tight-knit communities, and bring inclusive camp programs into communities across NYC, Westchester & Jersey City. Your Leadership Can Change the Game — Join Kids in the Game This Summer. ADMIN & OPS ASSISTANT DIRECTOR ROLE & KEY TASKS As one of our Admin & Ops Assistant Directors, you'll report to the Camp Director and work closely with the Programming & Off-Site Assistant Directors to oversee and manage camp operations. This role manages family and external communications (phone & email), camper registration and enrollment, operations systems (i.e. supplies inventory, purchasing, data management using spreadsheets and data tools), camp compliance and permits, documents and file management, and on-site administrative tasks. The Admin & Ops Assistant Director ensures everything behind the scenes is organized, accurate, and ready to run smoothly day to day. This role is deeply rooted in customer care, data and information management, superior organizational and administrative skills, and a high level of daily and weekly task execution. As an Admin and Ops Assistant Director, your goal is to help families feel supported, informed, and excited about their camp experience, supporting them through the registration process, greeting them each day, answering questions, and providing them with the best possible customer and child care experience. You’re also an on-site leader for the camp team, making sure the camp staff have the resources and information they need to be successful, and ensuring that we are fully complaint with Department of Health regulations and maintaining our safety procedures. We currently have 11 New York based camp locations with the possibility of a Queens camp. The sites and addresses are:Westchester & The Bronx:Westchester-Crestwood - 465 Westchester Ave, Tuckahoe, NY 10707Riverdale - 452 W 260th St, The Bronx, NY 10471Manhattan:Inwood - 532 W 215th St, New York, NY 10034Upper West Side - 147 W 70th St, NY, NY 10023West Village - 272 W 10th St, New York, NY 10014Chelsea - 259 10th Ave, New York, NY 10001Upper East Side (Carnegie Hill)- 980 Park Ave, New York, NY 10028Upper East Side (Lenox Hill) - 132 E 78th St, New York, NY 10075East Village - 215 E 6th St New York, NY 10003Brooklyn:Park Slope - 588 6th St, Brooklyn, NY 11215Greenpoint - 100 Dobbin St, Brooklyn, NY 11222Fort Greene - 39 Adelphi St, Brooklyn, NY 11205Queens - TBD You must be able to arrive by 7:30am daily via public transportation or personal transportation (car) and stay on-site until 5pm daily (and until 5:30pm twice per week to oversee after care activities). The Admin & Ops Assistant Director’s responsibilities include:Ambassadorship, Core Values & Camp CultureAmbassadorship: As one of the first and last people families interact with each day, you are the front-facing ambassador of our camp experience. You model our mission through warmth, professionalism, and clarity in every conversation—whether greeting families at drop-off, answering a concern with patience, or guiding them through paperwork and systems. You help families understand not just what we do, but why we do it and who we are.Camp Culture: Help shape the emotional feel of camp by setting a welcoming tone and supporting daily rituals like morning rallies, theme days, and family touchpoints. You help to create belonging through communication—ensuring families feel informed, connected, and proud to be part of the KING community.Ambitious: Lead with forward-thinking organization and problem solving. Look for ways to streamline systems, improve communication, and elevate the family experience. When you build stronger processes, you make space for deeper community connection.Positive: Set the tone each day with enthusiasm, optimism, and fun. You set the emotional temperature—staying upbeat, approachable, and calm even when things get busy or unexpected.Committed: Lead with consistency and reliability. Show up prepared, communicate clearly, and take ownership of your work. Model reliability that builds trust with families, staff, and your co-leadership team.Inclusive: Create spaces where families, staff and campers feel seen and included regardless of background, language, familiarity with camp, or comfort navigating systems. Meet families where they are and ensure everyone feels welcome and supported.Empathetic: Lead with compassion and care in every interaction. Understand that families are trusting us with what matters most to them—their children. Listen, validate concerns, and partner with them creating a safe and caring space at camp for them and their campers.Family Communication & Customer SuccessConduct outreach to potential camp families during the pre-summer weeksSupport open houses, fairs, and pre-summer marketing opportunities (virtual and in-person events in the spring)Serve as the primary daily point of contact for families at drop-off and pick-upAct as an ambassador for Kids in the Game and provide a high level of customer care and support to all families and partnersRespond to questions quickly and professionally across email, phone, and in-personSend daily reminders, weekly newsletters, and program highlights to build family connectionSupport parent onboarding to camp systems before and during the camp season (payments, forms, registrations)Flag camper concerns or updates to the Camp Director as neededWork closely with Kids in the Game Cx team to respond to inquiries and provide families with accurate information regarding their registration, balances, and other needs Enrollment & ComplianceTrack and maintain camper registration lists and weekly rosters in the registration and document management systems (Ultracamp, Docusign, Google Docs, Google Sheets)Send reminders to families to submit required camp registration paperwork prior to the first day of camp (phone, email)Monitor and collect missing paperwork, medical forms, consents, and follow-ups; track forms into registration portalRegister or rnter new or last-minute campers into the system on-siteCollect cash payments and process digital payments in registration portalKeep all camper and staff binders and files fully organized and up to dateSupport DOH readiness by preparing binders and files for site inspectionsDaily Camp OperationsArrive at the camp site by 7:30am daily to open the camp site, set up the morning arrival area, prepare daily rosters and print schedules, etc.Manage camper check-in & check-out systems; update daily attendance and follow up with absent campers’ familiesReview staff timesheets and sign-in/sign-out sheets; update daily attendance and follow up with absent staffCollaborate with Programming and Off-site Assistant Directors for swim, field trips, and special events planning and logisticsPrepare clipboards with daily schedules updated, rosters, swim & field permissions, allergy & medical information, and other relevant camper detailsRotate around the camp to conduct observations, engage with campers and staff, and become familiar with daily activitiesWork closely with assigned camp photographer to collect photos to upload to Waldo photo system and use in weekly newslettersOrganize and maintain supply inventory; order office & camp materials/equipmentAssist with facility readiness and general housekeeping when needed; maintain clean and organized camp office and equipment storage spacesSafety & ComplianceBecome familiar with and maintain compliance with all NYC Department of Health, American Camp Association, and Kids in the Game safety regulationsEnsure that staff certifications (CPR, First Aid, AED) are current and on-siteImplement and enforce all safety protocols—including camper supervision ratios, emergency procedures, and incident reportingCollect and submit incident reports in incident logs, escalating as needed for further incident reportingSupport in leading staff training on emergency response, first aid procedures, and appropriate camper management techniquesRespond to behavioral, medical, or environmental incidents calmly and effectively; communicate outcomes with families and leadershipMaintain a culture of psychological safety—ensuring every camper and staff member feels physically and emotionally secure SEASONAL WORK EXPECTATIONS & SUMMER SCHEDULEPre-Summer Work Expectations & Schedule Part time in-person & remote work from April to June dedicated to training, documentation & registration, family outreach, & parent orientationsAprilWeekly hours:5-8 hours per weekRemote & office hours for completing Admin Assistant Director tasksDay time OR Evening hours for trainingRemote work & tasks:Attend meetings with your Camp Leadership teams bi-weekly. Start preparing for the summer weeks (family engagement, registrations, camp payments, camper paperwork, communications, etc)Camp Directors will set periodic 1:1 check ins with the Admin Assistant Director to discuss enrollment, camp prep & family/staff communicationsSupport parent outreach and communicationAnswer questions and sending up relevant camp informationSupport in making camper phone calls and help parents register for camp or complete their registrationSupport with camp marketingHelp with virtual or in-person camp fairs/events in the community and open houses. You will help to promote the camp and answer parent questions at these events.Attend Camp Trainings and support in creating training materialsAdmin Assistant Director Trainings3 to 4 sessions starting in AprilAttend training specific to admin duties such as: operations, compliance, camper / employee files, customer success, parent communications, UltraCampSupport with Virtual or In Person Parent Open Houses with the Camp DirectorSupervise the chat rooms to answer questions and collect family informationIn-person expectations:Once a month attend meetings with Camp Teams and work on camper documentation at our main officeTraining requirements: New Hire OrientationTwo weeks after onboardingNew Admin & Ops Assistant Director virtual trainingsOnboarding & Permit Required Trainings:Anti Sexual HarassmentMandated ReporterMay - JuneWeekly hours: 10-15 hours per weekRemote & office hours for completing Camp Director tasksEvening & weekend hours for training (Saturdays)Remote work & tasks:Attend specific Admin & Ops Assistant Director meetings and check ins with our teamSupport parent outreach and communicationCollecting all outdated payments and camper paperwork before day 1 of campAnswer parent questions or concernsContinue Camp Leadership meetings and check insWrap up summer paperwork and files prepSupport in staff retention efforts and touch points with your camp staffPre-camp meetings / team outingIn-person expectations:Attend Camp Trainings and support in creating training materialsLeadership/All Staff/Camp Site Specific TrainingsCPR/First Aid/AED TrainingsAttend & Support all On Site Training Days for camp staff3 full days the week before camp beginsTimes and Days TBD (may include 1-2 Saturdays)Training requirements:Attend Admin Assistant Director TrainingsComplete in-person and virtual training in TalentLMSAttend in-person Camp Field Day trainingSummer Camp Work Expectations & Schedule Camp Addresses:Westchester-Crestwood - 465 Westchester Ave, Tuckahoe, NY 10707Riverdale - 452 W 260th St, The Bronx, NY 10471Inwood - 532 W 215th St, New York, NY 10034Upper West Side - 147 W 70th St, NY, NY 10023West Village - 272 W 10th St, New York, NY 10014Chelsea - 259 10th Ave, New York, NY 10001Upper East Side (Carnegie Hill)- 980 Park Ave, New York, NY 10028Upper East Side (Lenox Hill) - 132 E 78th St, New York, NY 10075East Village - 215 E 6th St New York, NY 10003Park Slope - 588 6th St, Brooklyn, NY 11215Greenpoint - 100 Dobbin St, Brooklyn, NY 11222Fort Greene - 39 Adelphi St, Brooklyn, NY 11205 Summer Schedule:Dates: June 22 – August 28, 2026Includes pre-camp training and 7–8 weeks of camp operationsThere may be Saturday trainings during the month of JuneHours: Monday–Friday, 7:30 AM – 5:00 PMSupport at least 2 days of After Care per week (until 5:30 PM)Camp Size: 30–100+ campers, 10–30+ staff membersWeekly hours: 40 - 45 hours per weekFull-time, on-site work throughout the camp seasonAdditional time may be required for staff meetings or staff eventsRemote work & tasks:Review and respond to camp emails and inquiries Respond to internal messages through SlackIn-person expectations:Greet families during arrival and dismissal, maintaining a welcoming and professional presenceOversee daily camp administrative work, family communication and ensuring a smooth day.Lead or participate in morning & afternoon rallies, special eventsSupport in leading daily team huddles Requirements Our ideal candidate would meet many of the following qualifications:Must have completed a physical exam and TB test within one year of the camp dates, pass NYS and national background checks, and be CPR, First Aid, and AED certified.Possess at least 2–3 years of professional camp leadership experience (e.g., Programming Assistant Director, Off-Site Assistant Director, Assistant Camp Director, Division Leader), including direct supervision of

Job Description Welcome to Ten Lifestyle Group, where luxury is not just a service but an unforgettable experience! As a Luxury Travel Concierge, you won't just be answering requests; you'll be crafting jaw-dropping adventures for our discerning high-net-worth clients. Imagine waking up each day ready to turn dreams into reality, from securing the perfect table at an exclusive restaurant to planning a getaway to an exotic destination. You’ll be more than a concierge; you'll be the key to a world of luxury and adventure! About the Role In this dynamic role, you will be the maestro of tailored experiences, managing requests via phone, chat, and email with elegance and efficiency. Your mission? To provide seamless and extraordinary service that leaves our members wondering, “How did they pull that off?” Your Responsibilities: • Personal Touch: Engage warmly with clients, ensuring every interaction is memorable., • Master Organizer: Manage requests end-to-end—logging, tracking, and following up with finesse., • Luxury Access: Work your magic to book exclusive dining, entertainment, and travel experiences., • Creative Solutions: Bring joy and surprise by planning thoughtful gifts and unforgettable experiences., • Global Collaborator: Partner with top-tier suppliers around the world to deliver unique and luxurious offerings., • Transparent Communicator: Clearly explain terms and conditions before confirming bookings., • Team Player: Actively participate in team meetings and support colleagues globally., • Continuous Learner: Utilize e-learning tools to enhance your skills in travel and lifestyle trends., • Supportive Colleague: Assist leadership with team initiatives as needed. Why Choose Ten Lifestyle Group? • Make a Mark: Shape extraordinary experiences for clients who appreciate the finer things in life., • Grow Your Career: Benefit from world-class training and mentorship in luxury services., • Join Our Community: Thrive in a diverse, inclusive workplace committed to making a positive impact., • Celebrate Excellence: Participate in exclusive recognition programs for outstanding service. Requirements • Proficient in English., • Experience in customer service with at least 2 years in travel agency, and tourism or similar., • Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment, including Microsoft office suite., • Have worked on a travel GDS booking platform before e.g.: Amadeus, Sabre, • Global Experience (Preferred) What We Offer • Competitive salary + quarterly performance based bonuses, • Full benefits: Health/dental/vision, 401k match, generous PTO, • NYC perks: Commuter benefits, lifestyle discounts, global client network access, • Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service., • Culture & Community: Part of a Certified B Corp committed to diversity, inclusivity, and positive impact., • Recognition & Rewards: Regular appraisals and exclusive recognition programs for standout performance.

Key Responsibilities: Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client inte

About the Role: Xperience Xscape Travels is hiring an Adventure Travel Consultant to help clients with trip planning, booking updates, customer support, and travel coordination. Responsibilities: Assist clients via email, phone, or chat Update bookings, schedules, and itinerary details Provide basic

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with informat

Job Description Welcome to Ten Lifestyle Group, where luxury is not just a service but an unforgettable experience! As a Luxury Travel Concierge, you won't just be answering requests; you'll be crafting jaw-dropping adventures for our discerning high-net-worth clients. Imagine waking up each day ready to turn dreams into reality, from securing the perfect table at an exclusive restaurant to planning a getaway to an exotic destination. You’ll be more than a concierge; you'll be the key to a world of luxury and adventure! About the Role In this dynamic role, you will be the maestro of tailored experiences, managing requests via phone, chat, and email with elegance and efficiency. Your mission? To provide seamless and extraordinary service that leaves our members wondering, “How did they pull that off?” Your Responsibilities: • Personal Touch: Engage warmly with clients, ensuring every interaction is memorable., • Master Organizer: Manage requests end-to-end—logging, tracking, and following up with finesse., • Luxury Access: Work your magic to book exclusive dining, entertainment, and travel experiences., • Creative Solutions: Bring joy and surprise by planning thoughtful gifts and unforgettable experiences., • Global Collaborator: Partner with top-tier suppliers around the world to deliver unique and luxurious offerings., • Transparent Communicator: Clearly explain terms and conditions before confirming bookings., • Team Player: Actively participate in team meetings and support colleagues globally., • Continuous Learner: Utilize e-learning tools to enhance your skills in travel and lifestyle trends., • Supportive Colleague: Assist leadership with team initiatives as needed.Why Choose Ten Lifestyle Group?, • Make a Mark: Shape extraordinary experiences for clients who appreciate the finer things in life., • Grow Your Career: Benefit from world-class training and mentorship in luxury services., • Join Our Community: Thrive in a diverse, inclusive workplace committed to making a positive impact. As a Certified B Corp, we’re not just about luxury. We are deeply committed to social and environmental responsibility, ensuring our impact is positive in every aspect. Our Values At Ten, we put our members first by providing reliable information and personalized service with a smile. You’ll need to demonstrate: • Leadership and Initiative in your daily tasks, • Critical Thinking and Problem-Solving skills, • A Commitment to Continuous Improvement, • Adaptability in a fast-paced environment, • Professionalism and Respect within the team, • Basic English (A1) to intermediate (B1), in both written and spoken communication., • A minimum of 2 years of customer service experience, ideally within travel agencies or the tourism sector., • Proficient multitasking abilities and comfort navigating a fast-paced, web-based environment, including the Microsoft Office suite., • Global experience is a plus!, • Competitive salary + quarterly performance based bonuses, • Full benefits: Health/dental/vision, 401k match, generous PTO, • NYC perks: Commuter benefits, lifestyle discounts, global client network access, • Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service., • Culture & Community: Part of a Certified B Corp committed to diversity, inclusivity, and positive impact., • Recognition & Rewards: Regular appraisals and exclusive recognition programs for standout performance. Clear advancement and recognition structures “Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.” Apply NOW – Ten's Growth Engine Video Growth Engine Video and join the crew turning passion into profession!

Job DescriptionSamba is a media intelligence company. We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built. The biggest brands in the world use that picture to make smarter decisions. We think it’s the most interesting data asset on the planet, because it’s the most culturally relevant. We're looking for a Conversational Marketing Specialist to join our Growth Marketing team and own the 1:1 channels that turn high-intent accounts into qualified pipeline. This role sits at the intersection of marketing and sales development and is built for someone hungry to build the future of this discipline with AI. You'll design, launch, and optimize conversational campaigns across web chat, email, and SMS while partnering directly with sellers to move deals forward and ensure their book of business is covered in your campaigns. You're equal parts campaign builder, copywriter, and automation architect — and you're already using AI to build automations and interesting marketing campaigns.WHAT YOU'LL DO • Design and manage multi-channel conversational campaigns — web chat (live + automated flows), 1:1 email, SMS, and targeted phone outreach — that generate and accelerate pipeline from qualified lead through qualified opportunity., • Own the web chat channel end to end: build automated chat flows for the broader audience and manage a live chat experience visible only to high-value B2B visitors, routing conversations to sellers at the right moment., • Send targeted 1:1 emails and outreach on behalf of sellers from Gong Engage, following up with leads and proactively mining the database for accounts to nurture, re-engage, and push to conversation., • Partner with marketing ops to turn your best-performing campaigns into scalable automations — you design the workflow, write the copy, define the triggers and branching logic, and hand off a campaign-ready spec., • Build and refine persona-specific messaging across Samba TV's key buyer segments — you'll learn multiple personas deeply and adapt tone, positioning, and value props for each., • Manage and optimize HubSpot and Salesforce workflows for lead tracking, nurture sequencing, and performance measurement — maintaining clean data and tight process as you scale., • Comb the funnel for gaps: identify where leads stall, what data we are missing, or where messaging falls flat, where a new channel or tool could unlock conversion — then you'll build the fix., • Track your numbers obsessively. Own MQL → SQL → opportunity → pipeline → revenue metrics and report on campaign performance weekly, iterating based on what the performance data tells you to do., • Have 2–5 years of experience in B2B demand gen, marketing campaigns, BDR/SDR, or conversational marketing — you understand the full funnel and can operate across it., • Are fluent in HubSpot and Salesforce, comfortable in tools like Gong Engage, 6sense, Drift/Qualified, and modern martech — and can learn new platforms fast., • Have hands-on experience designing campaigns with automation logic: triggers, branching, enrollment criteria, suppression lists — you think in workflows, not just copy., • Write sharp, on-brand 1:1 communications — emails, chat scripts, call talk tracks — that sound human, land with the right persona, and drive action., • Understand ABM principles and can execute account-based plays that coordinate across channels and align with sales priorities., • Have demonstrated experience interpreting marketing and sales data to steer outreach strategy, optimize campaigns, and report results to stakeholders., • Are AI-native. You use Claude, Cowork, or comparable AI tools daily across your workflows — outreach drafting, lead research, campaign design, reporting, personalization. This is a requirement, not a nice-to-have., • Can navigate complex B2B sales cycles, technical products, and large organizations — driving work forward with imperfect information., • Are a cross-functional operator who builds strong working relationships with sales, marketing ops, design, and product teams., • Have a high bar for quality but know how to balance polish with velocity to hit your numbers., • Strong MQL → SQL → opportunity conversion rates driven by your conversational campaigns., • Measurable pipeline contribution tied directly to your channels — web chat, 1:1 email, SMS, and seller-assisted outreach., • A library of automated campaign workflows handed off to ops and running with quality at scale., • Deep persona fluency that shows up in messaging quality and conversion rates.

Job Description Our On-Site Catering Attendants are truly the face of Zerocater who help facilitate the day-to-day meal operations at some of our biggest clients. They strive to provide the best experience possible by engaging and building genuine relationships with the companies we partner with. While ensuring that every meal goes off without a hitch, you'll play a vital role in ensuring the smooth operation of our meal service for our customers. You are a subject matter expert and enthusiastic spokesperson for Zerocater because you agree that the best ideas happen over food. You'll be on-site to answer questions, chat with clients and coworkers, and have the opportunity to make new friends and connections! What you will do: • Facilitate Delivery Intake: Help ensure smooth transportation of the food delivered by the vendor from the loading dock up to the client's meal space. Ensure there are no missing items or meals., • Oversee Meal Set-up/clean-up: Guide and help with food layout, set up special equipment if needed, manage overall presentation, and replenish dishes. Breaking down and properly storing leftovers at the end of the meal service., • Maintaining Cleanliness/food safety: Ensuring that the serving areas remain clean and organized throughout the meal time., • Customer Experience: Greeting guests, interacting to ensure they are satisfied with the service, responding to requests, and addressing any questions/concerns they may have., • Background in hospitality, food service (highly preferred), or a similar customer-facing role., • You are willing to work as a team and help others out to ensure smooth execution., • You are responsible and attentive and can work effectively with little supervision., • You have a real passion for food service and a customer first mentality., • Able to lift at least 40 pounds, • Able to kneel, crouch and bend, • Able to walk up and down flights of stairs, • Able to stand & walk for 3-4 hours on shift, • Tuesday - Thursday: 9:00am - 2:30pm, • You will have a set schedule each week, • You will work part-time, at $21.00 per hour, • $15.00 monthly stipend for cell phone usage -Michael Pollan We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation due to a disability, please contact us at