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  • Team Member
    Team Member
    2 months ago
    Full-time
    Manhattan, New York

    We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back. Benefits: Flexible scheduling to meet your needs Paid on the job training provided Growth potential we promote from within Free meals and employee discounts Medical benefits and 401k with employer match Employee referral program up to $100 cash Summary: Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests needs and give them a reason to come back. Responsibilities Include: Team Environment Work well and interacts with others respectfully Respond positively to coaching and feedback Communicate with team members Able to learn and execute multiple tasks Operational Excellence Provide guest service Resolve guest issues Follow Brand standards, recipes and systems Follow safety, food safety and sanitation guidelines; comply with all applicable laws Maintain clean and neat work environment Profitability Execute restaurant standards and marketing initiatives Handle POS transactions and payments with accuracy Prepare and deliver all products according to Brand standards Skills/Qualifications Fluent in English Basic computer skills Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) Competencies Guest Focus Understands and exceeds guest expectations, needs and requirements Develops and maintains guest relationships Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Passion for Results Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Problem Solving and Decision Making Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Interpersonal Relationships & Influence Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments You are applying for work with a franchisee of Dunkin, not Dunkin Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. 2020 Coastal Franchising, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Company Introduction Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.

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  • Front Desk Receptionist - Mandarin/Chinese Speaking
    Front Desk Receptionist - Mandarin/Chinese Speaking
    2 months ago
    Full-time
    Manhattan, New York

    Company: ACA Acupuncture & Wellness Location: 613 W 169th Street, New York, NY, 10032 Summary: We are the largest acupuncture franchise in NY. We are currently seeking a personable, highly organized, and professional Front Desk Receptionist to serve as the first point of contact for our patients. In this key role, you will be instrumental in delivering a positive and welcoming experience to all who engage with our organization. The ideal candidate will possess excellent communication, interpersonal, and problem-solving skills. Initial training will take place at 613 W 169th Street, New York, NY 10032. Following the training period, the position will be based at our new location near Union Square. Responsibilities: • Greet and welcome visitors, providing a positive first impression., • Answer and direct phone calls, taking messages as needed., • Manage the front desk area, keeping it clean and organized., • Schedule appointments and manage calendars., • Handle incoming and outgoing mail and packages., • Provide general administrative support to staff., • Assist with basic data entry and record keeping., • Handle inquiries and resolve issues effectively., • Must speak Chinese and English, bilingual, • Strong communication skills to effectively interact with clients and team members, • Proficient in computer skills and office management, • Experience with multi-line phone systems and customer service, • Familiarity with Microsoft Office and Google Workspace, • Excellent organizational and time management abilities, • Clerical experience, including data entry and filing, • Bilingual candidates are encouraged to apply

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  • Therapeutic Care Specialist
    Therapeutic Care Specialist
    2 months ago
    Part-time
    Mount Vernon

    MOMA Therapeutic Care Specialist Job Description Position Overview MOMA Therapeutic Care Specialists provide in-home afterschool support to families where mothers are actively engaged in mental health treatment. This role combines childcare, household management, and therapeutic awareness to create protected time for maternal self-care and recovery. Specialists work independently in family homes during afterschool hours, implementing consistent routines while collaborating with referring therapists to support overall family wellness. Key Responsibilities • Direct Child and Family Support, • Provide afterschool care in family homes, typically 3-5 hours per day, • Supervise and assist with homework, ensuring completion and understanding, • Prepare nutritious snacks and meals according to family preferences and dietary needs, • Implement consistent behavioral expectations and routines established with families, • Optional: Transport children to activities when needed (requires valid driver's license and clean driving record)*, • Assist & Prompt Children to complete their chores ( children's laundry, organizing backpacks, dishes etc...) Therapeutic Integration and Documentation • Collaborate with referring therapists to understand family goals and therapeutic recommendations, • Document observations of child behavior, family dynamics, and routine implementation, • Maintain detailed daily logs for mothers, including activities completed, child mood/behavior, and any concerns, • Communicate professionally and promptly about significant concerns or changes, • Participate in periodic check-ins with program supervisor and referring therapist, • Support implementation of therapeutic strategies within appropriate scope Professional Conduct and Safety • Maintain professional boundaries while building trusting relationships with families, • Follow all mandatory reporting protocols for child safety concerns, • Implement emergency protocols and maintain calm during unexpected situations, • Protect family confidentiality and privacy at all times, • Model healthy communication and emotional regulation for children, • Maintain reliability and punctuality, recognizing families depend on consistent support Required Qualifications Education and Credentials: • Knowledge in Psychology, Social Work, Education, Child Development, or related field, • CPR and First Aid certification (or willingness to obtain within 30 days of hire), • Current background clearances (child abuse, criminal, ) or ability to obtain, • Optional: Valid driver's license with clean driving record and reliable vehicle, • Mental Health First Aid certification (or willingness to complete during onboarding) Experience: - Experience working directly with children and families • Demonstrated understanding of child development across age ranges, • Experience in educational, therapeutic, or family support settings preferred Skills and Competencies: • Strong observational and documentation skills, • Excellent communication abilities (verbal and written), • Flexibility and problem-solving in dynamic home environments, • Cultural sensitivity and ability to work with diverse families, • Patience, empathy, and emotional intelligence, • Ability to work independently with minimal supervision, • Dietary meal prep for kids, • Homework assistance capabilities across elementary/middle school subjects Preferred Qualifications • Experience in therapeutic or trauma-informed care settings, • Training in positive behavioral support or child behavior management, • Special education experience or coursework, • Previous experience as a nanny, teacher, social work assistant, or similar role Physical Requirements • Ability to engage in active play with children (bending, kneeling, running if kids are younger), • Capability to lift up to 40 pounds (for younger children), • Stamina to remain active and engaged for 3-5 hour shifts Schedule and Compensation Schedule: • Part-time, • Afterschool hours: typically 3:00 PM - 5:00 PM or 3:00 PM - 8:00 PM (Flexible)., • Monday through Friday (You choose your days and times) Compensation: • $35 - $40 per hour epending on education, experience, and certifications, • Paid training and supervision time, • Opportunity for performance-based raises Training and Professional Development Initial Training (Paid): Ongoing Development: • Monthly group supervision and case consultation (2 hours/month, paid), • Quarterly workshops on specialized topics, • Annual continuing education opportunities, • Access to online learning resources, • Individual supervision as needed Work Environment • In-home setting in various family homes throughout service area, • Independent work with remote supervision and support, • Professional collaboration with therapists, program coordinator, and other specialists, • Regular virtual or in-person team meetings Successful MOMA Therapeutic Care Specialists demonstrate: • Consistent reliability and punctuality, • Positive feedback from families and referring therapists, • Thorough and timely documentation, • Professional communication and appropriate boundary-setting, • Proactive problem-solving and adaptability, • Commitment to ongoing learning and self-improvement, • Alignment with program values of maternal support and family wellness Application Process Interested candidates should submit: Equal Opportunity Statement MOMA Support is an equal opportunity employer committed to building a diverse team. We encourage applications from individuals of all backgrounds, particularly those with lived experience navigating parenthood, mental health challenges, or family support systems. This position requires flexibility, compassion, and a genuine commitment to supporting families during vulnerable times. If you're passionate about maternal mental health and skilled in working with children, we'd love to hear from you.

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