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Join Our Team: Customer Service Representative Job Summary: We're seeking a compassionate and results-driven Customer Service Representative to join our dynamic team. Provide exceptional support to clients, resolve issues, and deliver personalized experiences. Responsibilities: •⁠ ⁠Respond to customer inquiries via phone, email, and chat •⁠ ⁠Resolve issues promptly and professionally •⁠ ⁠Offer tailored solutions and product recommendations •⁠ ⁠Maintain accurate records and follow-up communications •⁠ ⁠Collaborate with internal teams for issue resolution •⁠ ⁠Consistently meet or exceed customer satisfaction targets Requirements: •⁠ ⁠1+ year of customer service experience •⁠ ⁠Excellent communication and problem-solving skills •⁠ ⁠Ability to work in a fast-paced environment •⁠ ⁠Strong empathy and active listening •⁠ ⁠Proficiency in [software/systems] •⁠ ⁠Flexibility for [hours/shifts] What We Offer: •⁠ ⁠Competitive salary and benefits package •⁠ ⁠Ongoing training and development •⁠ ⁠Collaborative and supportive work environment •⁠ ⁠Opportunities for growth and advancement

As a Door Repair Technician, you will be responsible for diagnosing, repairing, and maintaining a wide variety of refrigerated doors in Supermarket’s and Food Warehouses. This role requires a combination of technical expertise, customer service skills, and attention to detail. Qualifications – We provide education for the Skill sets required. · Proficiency in using hand and power tools. · Ability to troubleshoot and solve problems efficiently. · Excellent customer service and communication skills. · Valid driver’s license and a clean driving record. · Ability to work independently and as part of a team. Physical ability to lift heavy objects and work in various environments

Outside Sales Representative (Service Sales) - Stanley Access Technologies, New York, NY. Base Salary $80,000 - $90,000 plus commission structure. Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic and revolving doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. Outside Sales Representative To promote the continuation of our quality reputation and focused growth, we are currently hiring the best talent available for the position of Outside Sales Representative responsible for sales throughout the State and the surrounding area. Lead generation, qualification, and sales of service contracts to new and existing customers Maintain current technical product-related knowledge, general sales techniques, market trends, and daily sales activity Develop and implement plans, process, and strategies for improving customer service and increasing service revenue Perform other assignments in support of service sales as requested by Service Sales Regional Manager Work closely with the local branch operation team to ensure overall customer satisfaction Develop and build positive relationships with customers in an assigned geographic area promoting new account development Responsible for providing the business with increased service revenue, and service contract growth Travel (+/-5%) in an assigned geographic area may be required within NYC and Long Island for this role. Deliver and own forecast and specified annual sales target for service contracts, Master Service Agreements, and Time and Material Agreements Maintain active relationships with current SAT customer base What You Need to Succeed 5 years sales/account management experience High school diploma or GED Experience in the door hardware, manual door, or revolving door industry Proficient in M/S Office and other common workplace applications Valid Driver’s License with no restrictions Excellent interpersonal and organizational skills Previous success attaining and exceeding sales goals Strong problem-solving skills Ability to use competitive drive and determination to meet and exceed demanding sales targets Additional Preferred Skills & Qualifications Outside sales background Salesforce experience Microsoft Dynamics 365, SAP, or similar business software experience An actionable contact list of decision makers Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! What You’ll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy”. A commitment to your future with a 401K plan, offering a 6% company match and no vesting period Tuition Reimbursement Unlimited PTO Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Base Salary Range: $80,000-$90,000. The actual compensation will be determined based on experience and other factors permitted by law. Commission Eligible: Yes

Job Description: We are seeking a compassionate and dedicated Registered Nurse (RN) to join our healthcare team. As an RN you will provide exceptional care to patients by utilizing your clinical skills and knowledge. You will work collaboratively with other healthcare professionals to ensure the highest standards of patient care, while maintaining a supportive and safe environment. Key Responsibilities: Assess, plan, and implement patient care plans based on patient needs. Administer medications and treatments in accordance with physician orders. Monitor and document patient progress, updating care plans as needed. Provide education to patients and their families on health conditions, treatment plans, and post-discharge care. Collaborate with physicians, therapists, and other healthcare professionals to deliver comprehensive care. Ensure patient safety by adhering to all healthcare protocols and standards. Assist in the management of medical emergencies. Maintain a clean, safe, and organized work environment. Qualifications: Current Registered Nurse (RN) license in the state of New York Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong critical thinking and problem-solving abilities. CPR/BLS certification (ACLS certification preferred). Knowledge of EMR systems and familiarity with hospital regulations and policies. Benefits: Competitive salary based on experience. Comprehensive health, dental, and vision insurance. Paid time off (PTO) and holiday pay. Retirement plan with employer match. Ongoing training and professional development opportunities. Friendly and supportive team environment.

Payroll Manager/ General Accountant The opportunity: Kings Bay Y/ JCC Brooklyn is a community center that connects, uplifts, and inspires. Kings Bay YM-YWHA strives to build and strengthen communities, create meaningful relationships and lasting friendships, and foster deeper connections among individuals, families, and partner institutions in Brooklyn. From our flagship base in southern Brooklyn, where we operate a successful full-service community center, to our more recent inroads in Brownstone Brooklyn and North Brooklyn under the JCC Brooklyn umbrella, the Kings Bay Y has remained true to its 60 year-old mission. We welcome everyone from all religious, racial, and ethnic backgrounds. We operate various programs at 6 different physical locations in South, Central and North Brooklyn. Qualifications: - Bachelor’s degree in Accounting or Finance - 3+ years of Payroll processing experience with ADP - Detail-oriented with strong communication (verbal and written) and organizational skills. - Strong knowledge of Microsoft (Excel, Word) Approachable, easygoing and collaborative - Problem-solving/analytical team player Preferred: - Union employer experience - Knowledge of MIP Accounting software Payroll Manager Responsibilities: - Supervise payroll submission and processing through ADP. - Communicate with department managers regularly - Issue annual memos to employees and update on required tax withholding changes - Ensure that new hire information is submitted to NYS - Process miscellaneous payroll earnings and deductions (union, medical, dental, pension, and Vanguard retirement) - Resolve any payroll system issues with the payroll processing company (ADP) - Onboarding, assigning Time off Policies, Holidays, etc in ADP - Import bi-weekly payroll transactions and paychecks from ADP into the MIP accounting system - Process union and other remittances monthly - Respond to payroll-related inquiries - Ensure all time and attendance records are up to date and accurately recorded - Maintain complete personnel records, including terminations, department transfers, reviews, and documentation. - Process any required organizational payroll tax filing adjustments - Process annual IRS forms 1094/1095 - Gather/update payroll data for annual EEO-1 report preparation - Allocate invoices by location/department/program Other Accounting Responsibilities: - Assist with maintaining records for Human Resources and compliance. - Assist with year-end audit, 403(b) audit and city, state and federal audits - Provide ADP training for Managers and new hires - Back up to Accounts Payable processing - Back up to wire transfers - Backup to Accounts Receivable processing - Book monthly accruals/corrections and adjust entries as needed - Other duties as may be required from time to time by the CFO Job Benefits: - Health and vision coverage & dental coverage optional - Pension Benefit plan, after one year, with agency contribution - Life insurance, Optional 403/b plan & parental leave - Generous Paid time off (PTO) - Paid federal and additional holidays - Employee program discounts Schedule/Location: - Full-time position In-Person in our Sheepshead Bay, Brooklyn office. Salary: $70,000 - $80,000 annually

Seeking candidates who: - enjoy working with children ages 3 to 5 - are good team players - possess excellent problem-solving skills - possess excellent oral and written communication skill - possess a willingness to learn Benefits: - Full-time working hours (Mon-Fri 8 am to 3 pm - Paid federal holidays - Paid vacation (20-23 days per year in August) - Paid winter and spring break - Bereavement leave - 4 days - Jury duty - 100% - Military leave - 100% - Unemployment compensation - 100% - Medical Coverage - Tuition Assistance - Salary $34,000 - $68,000 (based on credentials and certification) - are dependable, reliable and responsible Qualifications: - Minimum study plan teacher with current enrollment in an accreditated college working towards a bachelor's in early childhood education or early childhood special education and preparing to sit for NYS certification exams -or- - B.S. in early childhood education education/special education w/ NYS initial or provisional certification - M.S. in early childhood education w/ permanent or professional certification

Intern will learn the process, you will learn a great deal about e-commerce. The intern will assist in managing the 5 team members : 1 Digital Marketing, 2 Web Design, 3 Content Creators, and 4 Designers. The candidate will be a highly organized, self-starter who is looking to grow and would like to work in our downtown Brooklyn (location convenient to all subway lines )_T Are you passionate about e-commerce, web design, and content creation? ShopDecorator seeks a motivated individual to assist and manage our virtual team. 20 hours per week. The job would likely lead to a paid position. A plus if the applicant loves interior design and has some skill in home design. Being an intern at a small start-up company allows us to give you real experiences, responsibility, and problem-solving skills you can take to your next job or hope to stay with us long term. Virtual Team Management: Lead and manage our remote staff with Zoom meetings. Supervise and orchestrate and collaborate on marketing campaigns, including email and social media efforts. and maintaining contact with remote staff skilled in 1 Digital Marketing: creation and implementation of online marketing campaigns. 2 Web Development/Design: building, maintaining, and optimizing the e-commerce website. 3 Content Creation: writing of product descriptions, blogs, videos, YouTube channels, and marketing materials. What We’re Looking For: -Strong proficiency with computers, including Microsoft Office and Google applications. -A self-starter with a strong work ethic and attention to detail. -Exceptional customer service skills and a passion for delivering quality experiences. -have some knowledge of SEO best practices, and HTM is helpful but not required. -Familiarity with e-commerce platforms, preferably Shopify, is helpful but not required. -Creative mindset with an interest in contributing to marketing and media initiatives. -Ability to lift and move packages up to 25 pounds regularly. -Outstanding communication and leadership skills. -Ship customer orders and provide some customer support via email and phone. -Product Management: Supervise and manage the product lifecycle, sourcing, and pricing strategies. -A plus if the applicant loves interior design and home design but not required - Manage influencers who will make content STEPS to APPLY - Read 3 Important Steps to get this job! - 1 To keep in contact with us please after u send the RESUME BY attaching a copy of your resume on the chat and include the following in your first few lines 1) Educational degree 2) Name 4) Why do you think this job is ideal for you? 5) do have a driver's license ( not required )? 2 Send your resume by attaching resume in the jobs today chat. 3 Mention the word bingo ( when sending a resume ) to prove u read the WHOLE ad.

Full Job Description We appreciate your interest in joining the revolution and movement that is Action Black. We are a disruptive brand aiming to break the conventional training molds and change the world. At Action, everyone is welcome regardless of their religion, race, nationality, age, gender identity, or sexual orientation. Job Title: Front Desk Sales Associate Purpose: To receive and attend to all prospects, members, and guests who warmly arrive at our locations, with the best service attitude and readiness to ACHIEVE TOTAL CUSTOMER SATISFACTION. 3. Responsibilities: Provide excellent customer service. Manage all the databases of the headquarters. Complete customer orders in a timely, swift manner with the best attention. Properly rotate merchandise in the coolers and on the tables. Prepare various bar products following the company's recipes. 1. Knowledge/Talents/Skills. Related career in sales Leadership, and proficiency in office software tools. Good body language. Assertive communication. Excellent customer service. High energy. Attentive listening skills. Open to new knowledge. Proactive approach. 2. Our Team! As a team, we understand that people come before numbers, and with that principle in mind, we work to achieve our goals; we are disciplined and respond quickly to changes, which is why we face each new challenge as a community. The members of our reception team are integral to the initial interaction at all our Action Black locations. They possess extensive knowledge of business operations. They play a crucial role in providing exceptional service to users. They assist users in choosing and scheduling classes, resolving questions, managing bar orders, and facilitating merchandise sales. We are looking for passionate, diligent, trustworthy individuals who are focused on teamwork, with a vision for innovation. The ability to solve problems, dynamic interpersonal skills, a passion for health, and enthusiasm for our brand are essential. Thank you for wanting to change the world with us. Job Types: Full-time, Part-time Pay: From $15.00 per hour Expected hours: 40 per week Benefits: Employee discount Flexible schedule Shift: 4 hour shift 8 hour shift Day shift Evening shift Morning shift Weekly day range: Monday to Friday Rotating weekends Ability to Relocate: New York, NY 10001: Relocate before starting work (Required) Work Location: In person

Job Description: Consolidated Bus is hiring an experienced Automotive Shop Foreman to join our team! We’re seeking an individual who takes pride in practicing to ensure our team performs preventative maintenance within the state and federal guidelines, knowing that healthy vehicles last longer when they perform at their best. CBT is looking for an applicant who is knowledgeable in vehicle mechanics and can troubleshoot diesel and gasoline engines when issues of any severity arise. Job responsibilities include, but are not limited to: Follow and administer a comprehensive maintenance program for the school bus fleet. Schedule and coordinate routine inspections, preventive maintenance, and repairs. Ensure compliance with all state and federal regulations regarding school bus maintenance and safety. Supervise and train a team of mechanics and maintenance personnel. Assign work orders, set priorities, and monitor progress to ensure timely completion of tasks. Conduct performance evaluations and provide feedback to employees. Monitor compliance with safety regulations and implement corrective actions as necessary. Conduct regular inspections of buses to identify any safety or maintenance concerns. Maintain accurate records of maintenance and repair activities, including work orders, inspections, and maintenance schedules. Troubleshoot and diagnose faults in-vehicle systems. Qualifications: High school diploma or equivalent; additional technical or vocational training preferred. Proven experience (3-5 years) in maintenance management, preferably in a school bus or transportation setting. Strong knowledge of school bus maintenance practices, safety regulations, and industry standards. Excellent leadership and interpersonal skills to effectively manage a team. Proficient in using computerized maintenance management systems (CMMS) and other software applications. Strong organizational and problem-solving abilities. Ability to work independently and prioritize tasks in a fast-paced environment. Benefits: Medical Insurance Dental Insurance Vision Insurance Commuter Benefit program 401K Retirement Benefits PTO Days Compensation is between $66,560 to $87,360 based on qualifications and experience. *Veterans are Encouraged to Apply! Location 68 Snediker Avenue Brooklyn, NY 11207 This position is 100% on-site, remote work is not available for this position. Industry: Transportation/Trucking/Railroad

We appreciate your interest in joining the revolution and movement that is Action Black. We are a disruptive brand aiming to break the conventional training molds and change the world. At Action, everyone is welcome regardless of their religion, race, nationality, age, gender identity, or sexual orientation. Job Title: Front Desk Sales Associate Purpose: To receive and attend to all prospects, members, and guests who warmly arrive at our locations, with the best service attitude and readiness to ACHIEVE TOTAL CUSTOMER SATISFACTION. 3. Responsibilities: Provide excellent customer service. Manage all the databases of the headquarters. Complete customer orders in a timely, swift manner with the best attention. Properly rotate merchandise in the coolers and on the tables. Prepare various bar products following the company's recipes. 1. Knowledge/Talents/Skills. Related career in sales Leadership, and proficiency in office software tools. Good body language. Assertive communication. Excellent customer service. High energy. Attentive listening skills. Open to new knowledge. Proactive approach. 2. Our Team! As a team, we understand that people come before numbers, and with that principle in mind, we work to achieve our goals; we are disciplined and respond quickly to changes, which is why we face each new challenge as a community. The members of our reception team are integral to the initial interaction at all our Action Black locations. They possess extensive knowledge of business operations. They play a crucial role in providing exceptional service to users. They assist users in choosing and scheduling classes, resolving questions, managing bar orders, and facilitating merchandise sales. We are looking for passionate, diligent, trustworthy individuals who are focused on teamwork, with a vision for innovation. The ability to solve problems, dynamic interpersonal skills, a passion for health, and enthusiasm for our brand are essential. Thank you for wanting to change the world with us.

Machine Technician – Job Profile and Description Architectural Grille, a Division of Giumenta Corporation, located at 42 Second Avenue, Brooklyn, NY, 11215 is a family-owned and operated manufacturing company that has been in business since 1945. We are currently seeking to add a member to our growing team. The hours will be either 6:30AM – 3:00PM or 9:00AM – 5:30PM. This hands-on position will be responsible for maintenance and preventive maintenance, including all machinery, equipment, and operating systems such as controls, electrical troubleshooting, and any other issues pertaining to plant production. Duties and Responsibilities · Opening or closing the facility and associated properties · Working with the Facility Maintenance Manager · Supervise staff in the Maintenance department · Assist in the repair and installation of plant machinery · Assist with hands-on daily, weekly, monthly, and yearly preventive maintenance and repair for all machinery, equipment, and tooling · Performing daily tasks including troubleshooting and repairing machinery and operating systems to ensure the smooth running of the facility · Operating a fork-lift, scissor jack, and other machinery in the moving of material or equipment · Submitting appropriate reports to the management team · Performing other duties requested by the Facilities Maintenance Manager & Factory Manager Qualifications/Requirements: · Prior experience with industrial manufacturing equipment is preferred · Ability to work independently and as a team member · Experience with overseeing staff · Possess strong: o Interpersonal and communication skills o Time management · Possess the ability to: o Pay attention to detail o Read machine and electrical schematics o Read and interpret safety rules, operating and maintenance instructions, and other manuals and documents o Problem-solve machine issues and think outside of the box o Work outside of normal work hours, including weekends if needed · Must be: o Flexible o Neat and organized · Possess experience in: o Repair methods and maintenance practices for structures and equipment o Work safety practices o Mechanical systems including relevant equipment and tools o Knowledge of production machinery and techniques · Ability to be proactive, not reactive in fulfilling maintenance and repair responsibilities · Demonstrates a desire for continuous improvement and not waiting for something to go wrong Americans with Disabilities Specifications: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary: $65,000 - $70,000 Introductory Period: 90 Days After Thirty Days: · Health Care · Paid Holidays Paid Time Off (PTO): · Beginning 1/1 after completion of six months: 10 PTO’s · Beginning 1/1 after completion of two years: 12 PTO’s · Beginning 1/1 after completion of three years: 13 PTO’s · Beginning 1/1 after completion of four years: 14 PTO’s · Beginning 1/1 after completion of five years: 15 PTO’s · Beginning 1/1 after completion of six thru nine years: 20 PTO’s · Beginning 1/1 after completion of 10 years plus: 25 PTO’s After One Year: · Ability to contribute to the company 401(k) plan · Safe Harbor Plan 3% of your salary · Profit Sharing Plan Other Opportunities: · Year-end performance bonus (if warranted) · Annual increase (if warranted) · Transit Check · Voluntary Benefits from Extensis (Dental Plan, Vision Plan, Short Term Disability, Beyond Perks, Term Life Insurance, Flexible Spending, Long Term Disability, Credit Union, Group Home/ Auto Insurance, Critical Illness Insurance, Pet Benefit Plan, Section 529 College Savings, Prepaid Legal Services and Aflac)

Overview We are seeking a dedicated and experienced Shop Manager to oversee daily operations at our establishment. The ideal candidate will have a background in the coffee industry, possess strong leadership skills, and excel in team management. Responsibilities - Manage all aspects of the shop's operations including inventory, customer service, and staff supervision - Ensure high-quality service delivery and customer satisfaction - Train, develop, and motivate staff members to achieve performance goals - Implement and maintain operational procedures to optimize efficiency - Oversee shift management and scheduling to meet business needs - Handle administrative tasks such as payroll, ordering supplies, and reporting Requirements - Previous experience in the food industry, culinary field, or hospitality sector is preferred Proven experience as a Manager or in a similar leadership role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Ability to multitask, prioritize tasks effectively, and problem-solve under pressure

66 Exports is Hiring! We are looking for dedicated hard-working individuals that truly enjoy servicing customers. We offer a better opportunity than working at other Pack & Ship stores as we consider our employers members of our growing network. Come Grow with Us! Must have prior shipping experience. (Pack and Ship, FEDEX Store, UPS Sore) Brand New Office Space/Fresh Start Flexibility & Growth Customer Service Representative Job Description: · Deliver world-class customer service · Utilize resources to solve problems, and answer questions as they are presented. · Work to build trust and repeat business with every opportunity. · Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone. · Receive and distribute parcels to mailbox customers. · Educate customers on mailbox options and benefits. · Operate copiers, printers, scanners, fax machines, laminators, binding equipment, and other machines to complete customer requests. · Educate customers on business solutions and print product offerings (e. g. digital printing, wide format, business products, specialty products, and binding and finishing services). · Utilize computer software to present customers with multiple shipping options for delivering parcels to their destinations with varying speed and protections. · Packaging-- Following standard packaging guidelines; accurately assess materials necessary for packing jobs and perform at customers' request. · Run end of day reports, counting cash drawers, and other duties as assigned. · Passport Photos-take passport photos to regulatory standards Ideal candidates will possess the following skills: Excellent communication Skills and professional demeanor Knowledge of: Basic procedures for shipping mail and packages Printing & printing services, copying and document management processes Fundamental accounting, banking, and cash management skills Proficient in MS Office programs such as Word and Excel Email applications: Learn and retain information quickly Cross sell and upsell additional services Address issues and resolve conflicts through professional verbal/written communication Requirements: Minimum High school diploma, G. E. D. or equivalent Must be able to lift 50+lbs Must be able to remain standing for extended periods of time Bilingual (French/Spanish/English preferred)

Hawk Overseas: Your Gateway to Global Trade Excellence As a leading export company, Hawk Overseas takes pride in offering a comprehensive range of services that empower businesses to thrive in the world of international trade. Our commitment to facilitating seamless global commerce is unwavering, and here's how we achieve it: Accounts Receivable and Payable Specialist Marketing & Communications NEW YORK PART TIME Energy & Utilities Plus Commission Job Summary We are looking to hire an Account Receivable Specialist, who will play a critical role in managing accounts receivable and ensuring timely collection of payments, work closely with project managers and finance teams to maintain positive client relationships while efficiently handling collections and resolving any related issues. - Minimum Qualification : High School *Experience Level : Mid level - Experience Length : 0-1 - 20 years or older - Legally capable and responsible - Ready to work 3-4 hours per week. - With PC knowledge e-mail and internet experience (minimal) Job Description/Requirements Responsibilities: • Monitor and manage accounts receivable to ensure timely collection of outstanding invoices. • Contact clients to follow up on overdue payments via phone, email, mail . • Maintain accurate records of communication and payment status in the company’s financial systems. • Collaborate with project managers to resolve any billing discrepancies or client disputes. • Prepare and send regular statements and reminders to clients. • Develop and implement strategies to improve collection processes and reduce days sales outstanding (DSO). • Provide reports on collection activities and outstanding accounts to management. Requirements: • Proven experience in collections, accounts receivable, or a related financial role. • Strong communication and negotiation skills. • Proficiency in financial software, CRM, and Microsoft Office Suite. • Ability to work independently and manage multiple priorities in a fast-paced environment. • Excellent problem-solving skills and attention to detail. • Experience in a project-driven organization is a plus. Benefits: • Competitive salary and benefits package. • Opportunities for professional growth and development. • A collaborative and supportive work environment. Hiring manager Pawlowski

As a Live Chat Agent, you will be responsible for providing exceptional customer service through live chat platforms. You will address customer inquiries, resolve issues, and offer support in a timely and efficient manner, ensuring a positive experience for each customer. Key Responsibilities: Customer Interaction: Respond to customer inquiries via live chat promptly and professionally. Provide accurate information about products, services, and policies. Resolve customer issues, complaints, and questions to ensure satisfaction. Problem-Solving: Identify and troubleshoot customer problems, offering solutions or escalating issues as needed. Follow up with customers to ensure resolution and satisfaction. Documentation: Record and maintain detailed notes of customer interactions and transactions in the CRM system. Update customer records and ensure all information is accurate and current. Performance Metrics: Meet or exceed performance goals related to response time, customer satisfaction, and issue resolution. Monitor and report on chat performance and customer feedback. Team Collaboration: Collaborate with other team members and departments to resolve complex issues. Participate in team meetings and training sessions to stay updated on product knowledge and customer service best practices. Continuous Improvement: Provide feedback on common customer issues and suggest improvements to processes or products. Stay informed about updates to products, services, and company policies. Qualifications: Education: High school diploma or equivalent; additional qualifications in customer service or related fields are a plus. Experience: Previous experience in customer service or a similar role is preferred but not required. Familiarity with live chat platforms and CRM systems is advantageous. Skills: Excellent written communication skills with the ability to convey information clearly and professionally. Strong problem-solving skills and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in typing and computer use. Attributes: Patience and empathy when dealing with customers. Strong interpersonal skills and the ability to work well both independently and as part of a team. A positive attitude and a commitment to providing high-quality customer service. Working Conditions: Schedule: May require flexible hours, including evenings, weekends, or holidays depending on business needs. Environment: [Office/Remote] environment with a need for a quiet workspace if working remotely.

Description: Architectural Grille, a Division of Giumenta Corporation, located at 42 Second Avenue, Brooklyn, NY, 11215 is a family-owned and operated manufacturing company that has been in business since 1945. We are currently seeking to add a Business Development/Logistics/Customer Service member to our growing team. Architectural Grille presents at several trade shows in the United States. We are seeking an additional team member to join us who can assist with logistical coordination and representation of our product. Additional projects will be provided when not working on trade show projects. This role required heavy client, staff, and outside vendor interaction. Please note this is an ON-SITE position: Monday - Friday 8:00AM to 4:30PM Salary: $70,000 Duties/Responsibilities: · Assist in the logistics of trade shows, including travel booking, marketing materials to be sent before the show, shipping coordination, booth booking, load in / load out, contracts, and general logistics. · Trade shows would require travel 5 to 10 times a year. This may increase if more trade shows are added. Coordinate meetings for trade shows or events where requested. Follow-up of attendees from the trade show Create campaigns in Salesforce as needed (training will be provided) Manage our sample fulfillment database (Material Bank) to ensure all sample requests are fulfilled and followed up on. (training on this application will be provided). Book Architect/ Designer presentations · Quote follow-up via email and phone calls to discuss the status of the projects. Visit local clientele when applicable. · Assisting with take-offs when needed. Track and document activity in Salesforce. · Working on special projects may include marketing and our website. Additional duties as needed Able to think one step ahead and is proactive. Detail orientated · Communicate with clients and represent the brand to elevate the customer experience. · Ability to work on projects alone and with a team. · Ask questions when something is unknown. · Ability to problem solve and think outside the box. Qualifications/Requirements: A minimum of 2 – 3 years of experience Experience working and coordinating logistics for trade shows Detail orientated and organized. Computer experience MS Outlook and Excel Blueprint reading is a plus but not required. Salesforce experience is a plus but not required. Sheet metal knowledge/experience is a plus but not required. Neat and organized Ability to work in a team atmosphere. Ability to communicate clearly and concisely to achieve the intended objective. Working Conditions: Clean Environment Eyes may be strained during the day. Americans with Disabilities Specifications: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Introductory Period: 90 Days After Thirty Days: · Health Care · Paid Holidays Paid Time Off (PTO): · Beginning 1/1 after completion of six months: 10 PTO’s · Beginning 1/1 after completion of two years: 12 PTO’s · Beginning 1/1 after completion of three years: 13 PTO’s · Beginning 1/1 after completion of four years: 14 PTO’s · Beginning 1/1 after completion of five years: 15 PTO’s · Beginning 1/1 after completion of six thru nine years: 20 PTO’s · Beginning 1/1 after completion of 10 years plus: 25 PTO’s After One Year: · Ability to contribute to the company 401(k) plan. · Safe Harbor Plan 3% of your salary · Profit Sharing Plan Other Opportunities: · Year-end performance bonus (if warranted) · Annual increase (if warranted) · Transit Check · Voluntary Benefits from Extensis (Dental Plan, Vision Plan, Short Term Disability, Beyond Perks, Term Life Insurance, Flexible Spending, Long Term Disability, Credit Union, Group Home/ Auto Insurance, Critical Illness Insurance, Pet Benefit Plan, Section 529 College Savings, Prepaid Legal Services and Aflac)

We pride ourselves on quality, creativity, and exceptional customer service. We’re looking for a motivated Sales Associate/Baker to join our team and contribute to our vibrant bakery environment. As a Sales Associate/Baker, you will play a dual role. You will assist customers in our bakery, providing excellent service and helping with sales, while also participating in the baking process. This role requires both front-of-house and back-of-house responsibilities, ensuring that our customers have a pleasant experience and that our baked goods meet the highest standards. Key Responsibilities: Sales Associate Duties: Greet and assist customers in a friendly and professional manner. Provide information about products, ingredients, and specials. Handle sales transactions accurately and efficiently. Maintain cleanliness and organization of the sales floor. Restock shelves and display cases as needed. Address customer inquiries and resolve any issues or complaints. Promote bakery products and specials to drive sales. Maintain knowledge of current promotions and sales events. Baker Duties: Prepare, mix, and bake a variety of bakery products, including bread, pastries, cakes, and cookies. Follow recipes and adhere to production schedules. Ensure all baked goods are of high quality and visually appealing. Monitor inventory levels and assist with ordering supplies. Maintain a clean and organized kitchen environment, following all health and safety regulations. Operate and clean bakery equipment. Assist in developing new recipes and products. Qualifications: Previous experience in a bakery or food service environment is preferred but not required. Basic knowledge of baking techniques and ingredients. Strong customer service skills with the ability to engage with a diverse clientele. Ability to multitask and work efficiently in a fast-paced environment. Good organizational skills and attention to detail. Flexibility to work various shifts, including early mornings, weekends, and holidays. Physical stamina to stand for long periods and lift heavy items. Skills: Excellent communication and interpersonal skills. Basic math skills for handling cash and processing transactions. Ability to follow instructions and work as part of a team. Creative problem-solving skills and a positive attitude.

We are searching for a skilled and professional clinical director to manage our organization's clinical department. Your duties will include supervising all day-to-day administrative tasks including maintaining patient care plans, filing medical records, and assigning cases and employee schedules. To succeed in this role, you should have excellent analytical, leadership, and problem-solving skills. The successful candidate will also be an exceptional communicator, with a strong understanding of budgeting and performance evaluation processes. Responsibilities: Hire employees to ensure the department is staffed with qualified personnel. Develop and maintain the department budget. Assess employee performance and if necessary, discipline employees in a constructive manner. Oversee the department’s compliance with legal guidelines, policies and quality standards. Ensure all medical records and other care-related documentation are up-to-date. Plan, coordinate and oversee the delivery of patient care services. Develop schedules for all employees. Requirements: Bachelor’s degree in clinical administration, medical science, psychology or related fields. A minimum of 5 years proven experience in a clinical director or other - managerial position. Excellent communication and leadership skills. Aptitude for resolving administrative issues and conflicts. In-depth knowledge of policies and regulations in the clinical field.