Qa manager jobs in United States - Page 4

Stand up an end-to-end operating system for learning programs (intake ? scope ? plan ? design ? develop ? QA ? launch ? maintain). Own the release calendar for learning programs and assets; coordinate dependencies and handoffs across teams and channels. We're looking for a Learning Project Manager t

Sr QA Analyst (Experience with RQM - Rational Quality Manager). Sr QA Analyst (Experience with RQM - Rational Quality Manager).

The Senior Manager, QA Engineer is responsible for broadly establishing QA capability, including supporting the design and implementation of Guidewire InsuranceSuite, with experience in PolicyCenter, Claims Center and Billing Center, for our commercial insurance business. QA experience to P&C In

Job Description MEDICAL ASSISTANT/CLERK Full Time New York, NY The “TRUE HEALTH” and HEALTHCARE FOR ALL WOMEN OB-GYN. is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Medical Assistant REPORTS TO: Nurse manager, Practice Manager The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. About the Role: The Medical Assistant plays a crucial role in ensuring the smooth operation of healthcare facilities by providing essential support to medical professionals and enhancing patient care. This position involves a combination of clinical and administrative tasks that contribute to the overall efficiency of the healthcare team. The Medical Assistant will be responsible for preparing patients for examinations, assisting with procedures, and managing medical records. By effectively communicating with patients and healthcare providers, the Medical Assistant helps to create a welcoming and organized environment. Ultimately, this role is vital in promoting patient satisfaction and ensuring high-quality healthcare delivery. Minimum Qualifications: • High school diploma or equivalent., • Completion of a medical assistant training program or equivalent experience., • High School Diploma or equivalent required, • Medical Assistant Certification required, • Basic CPR (BCLS) Certification, • Two years’ experience working in the health care field, • Capacity for covering Medical Assistants at all sites as needed, • Bilingual in English and Spanish/Creole required., • Experience in a clinical setting, particularly in a medical office or hospital., • Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA)., • Prepare patients for examinations by taking vital signs, medical histories, and assisting with physical exams., • Perform phlebotomy and specimen processing, ensuring proper sterilization and handling of medical instruments., • Assist healthcare providers during examinations and procedures, providing necessary support and ensuring patient comfort., • Manage administrative tasks such as answering phones, scheduling appointments, and maintaining accurate patient records., • Collaborate with the healthcare team to ensure seamless patient care and follow-up on treatment plans., • Promptly greets, assists, and directs patients and visitors in a pleasant and professional manner., • Responsible for patient check-in, registration, and check-out., • Instructs patient/guardian of documentation required for visit. On subsequent visits, verifies demographic and billing information to ensure accuracy., • Obtains patient demographic and insurance information, verifies insurance eligibility, and enters accurate information in the electronic health record., • Provides patients with an explanation of all registration forms, obtain patient/guardian signatures on required consents and acknowledgements, and scan all accurately completed registration forms in the electronic health record., • Navigates through insurance portals and accurately interprets coverage information such as the plan coverage description, copayment, primary care provider, etc./, • Schedules patients’ appointments in accordance with criteria established by the health center., • Performs appointment reminder calls and no-show calls., • Performs other clerical duties such as filling, photocopying, and scanning of medical records., • Assists with the preparation of patients prior to seeing practitioners., • Assists the practitioners with patient care in the conduct of clinical examinations and materials preparation, i.e., dressing changes, Pap Smear, etc., • Acts as a translator for patients as needed, • Responsible for taking vital signs, administering tuberculin tests, and performing procedures for specimen collection, routine eye screening, hearing tests, hematocrit, urinalysis, and urine culture, • Performs EKG and simple laboratory procedures, • Distributes lab reports to practitioners for review, • Provides patient counseling regarding procedures (Ex. lab tests), • Assist in the maintenance of inventories and stocking of supplies in examination rooms, nursing, and lab areas, • Maintains logs of required data as needed, • Communicates and coordinates with clinical and school staff to ensure timely patient care., • Acts as the patient’s advocate and liaison for preservation of patient's rights, • Participates in off-site screening projects as needed, • Participates in departmental QA and other patient related committees as needed, • Participates in outreach and community screenings as needed, • Participates in case management and patient surveys in maintaining quality assurance The required skills of medical assisting, phlebotomy, and vital signs monitoring are essential for daily patient interactions and clinical procedures. Proficiency in using medical instruments ensures that the Medical Assistant can assist healthcare providers effectively during examinations and treatments. Strong communication skills are vital for answering phones and scheduling appointments, as they help create a positive experience for patients. Attention to detail is crucial when processing specimens and maintaining accurate medical records, as it directly impacts patient care. Additionally, the ability to work collaboratively with a healthcare team enhances the overall efficiency and effectiveness of the medical practice. SALARY: $18.00/hour MORE INFORMATION: This is a non-exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Citizens and Green Card Only 7+ years in managing in quality and testing methodologies 5+ years of managing multiple QA teams working on different products / projects Experience in building the automation framework Good understanding and knowledge on the enterprise applica.

Laboratory Quality Assurance Manager Transfusion Medicine. Under the direction of the Administrative Director of the Clinical Laboratory Services and the Director of Transfusion Medicine, the Quality Assurance Manager is responsible for ensuring compliance with all departmental QA/QC, quality assur

The Quality Assurance Manager is responsible for development and maintenance of all QA programs, meeting USDA, FDA and customer requirements and ensuring the quality and safety of supplied goods. At least 6 years of directly related experience required in Quality Assurance and Food Safety manufactur

Strong understanding of QA methodologies and SDLC (Agile and Waterfall). QA coordinator/Manager with proven track record of stakeholder engagement and management.

This position will be eligible for a competitive year end performance bonus & equity package. Proven ability to manage ambiguity, execute quickly, and bring clarity to complex challenges. We make it happen by connecting homeowners with reliable pros who have the skills they need and connecting pros

We are a federal contractor or subcontractor.The law requires us to provide equal employment opportunity to qualified people with disabilities.We have a goal of having at least 7% of our workers as people with disabilities.The law says we must measure our progress towards this goal.To do this, we mu

The AML Manager will lead governance, conduct risk assessments, provide QA oversight, manage regulatory responses, and ensure alignment with new product initiatives. This role demands meticulous attention to detail, robust problem-solving abilities, and an unwavering commitment to AML regulatory com

Quality Assurance Assistant (Remote). The Quality Assurance Assistant provides support to the QA Manager and QA team members by generating and distributing reports and finding areas that can benefit from improvement, to assist in maintaining agency compliance.

The Staffing Coordinator / Case Manager plays a vital role in ensuring effective service delivery across our early intervention program by managing provider scheduling, recruitment, onboarding, and administrative support. Liaise with Clinical and QA teams to address caseload assignments and provider

The salary range for this position is between $160,000 and $220,000 depending on experience.Tutor Perini O&G Joint Venture is the company selected to execute construction of the Manhattan Jail Project in New York.Tutor Perini O&G JV is seeking a QA/QC Manager to join the project in Manhattan, NY.Ext

Collaborate with cross-functional teams to align QA initiatives with business priorities. We make it happen by connecting homeowners with reliable pros who have the skills they need and connecting pros with homeowners who have the jobs they want. This position will be eligible for a competitive yea

Qa lead with 10 years experience.

Job Description Assist driver in delivering a great customer experience while providing our customers with timely, accurate, friendly and efficient transport services with the delivery of perishable and nonperishable products to their destination, utilizing a Company-owned vehicle; to bring products into the facility, present the bill, and collect payment. Additional responsibilities may include inter-Company deliveries between our locations and/or our corporate office, as deemed necessary. Responsibilities: • Assist Driver in transporting finished goods and raw materials over land to and from manufacturing plants or retail and distribution centers., • Greet all Customers and provide them with prompt, courteous service, and assistance., • Maintain good communications with Associates and Management throughout the organization, • Perform other projects/assignments as designated by the Warehouse Manager as directed, • Maintain valid documentation for use of vehicle (i.e., license, registration, insurance), • Report to supervisor any work-related parking ticket or moving ticket by filling out the parking summons sheet on the day of the accident, • Required to take the driver's safety training yearly, • In case of a vehicle accident, drivers must take pictures of cars affected and surrounding area and file incident report the same day of the accident and report to direct supervisor immediately after the accident occurs • Utilize vehicle for authorized Company business only, • Maintain a clean, safe and organized vehicle, adhering to and following automotive service recommendations on at all times., • Ensure complete order is loaded for delivery and safely secured in vehicle, • Obey all traffic regulations and report any traffic incidents, • Make timely and efficient deliveries, • Ensure all payments are made in full, • Maintain a clean, neat, organized, and safe work environment., • Clean and sanitize all work surfaces, utensils, and equipment in accordance with Department Sanitation and QA standards., • Keep floor clear of debris and spills, • Maintain a positive attitude with customers, • Perform duties in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products, • Utilize and maintain equipment as required by department; report any equipment problems immediately, • Stand at workstation for duration of scheduled shift, which may exceed 8 hours per day, • Required to use driver's log according to the hours-of-service rule (HOS), • Required to travel out of the state of Maryland, possible stay overnight 2-4 days out of the week depending on locations and customer demands, • Perform other related duties as assigned, • This job description is subject to change at any time Qualifications (The minimum required qualifications for this position include, but are not limited to, the following): • High School Diploma or equivalent, • Possess valid State Driver's license and have driving record free of infractions, • Required to pass drug, alcohol test and medical examination., • Valid DOT Qualified preferred, • More than 6 months of 16 feet or 18 feet commercial Truck driving experience required, • Ability to operate manual transmission preferred, • Ability to drive continuously throughout scheduled shift, • Ability to operate a GPS and organize deliveries efficiently, • Ability to deal with confidential information and maintain organization, • Ability to meet deadlines on a timely basis, • Ability to proficiently read, write, speak, analyze, interpret, and understand the English language. (Japanese a plus not required), • Ability to perform basic math skills, • Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences., • Ability to tolerate dust and chemical agents during routine housekeeping duties., • Ability to interact with Customers in a friendly and helpful way, • Ability to work cooperatively with others, • Ability to work all assigned work schedules and comply with all time and attendance policies., • Adaptability and foresight to handle unexpected situations (traffic, weather conditions, etc.), • Lift/Carry Abilities (measured for maximum or average load), • Lift, carry, pull, push up to 25 - 50 lbs., • Physical Aptitudes (rated based on level of skill involved), • Stand/walk - constantly, • Reach above shoulder level - occasionally, • Twist/Turn head - occasionally, • Bend over/stoop - occasionally, • Climb steps/ladder - occasionally This job description and specifications are not intended and should not be construed to be an exhaustive list of all job responsibilities, skills or working conditions associated with this job. It is not intended to be an accurate reflection of the principal requirements of the Dispatcher’s position within this capacity. New York Mutual Trading, Inc, is an Equal Opportunity Employer. The Company seeks to always attract, hire, promote and retain the very best people. Our policy with respect to all decisions affecting terms and conditions of employment is based on merit and is to treat applicants and employees without regard to race, creed, color, citizenship, sexual orientation, gender identity, religion, national origin, ancestry, age, domestic or civil union, or marital status, disability, genetic information, armed forces, and veteran status except where such considerations are bona fide occupational qualifications permitted by law. The company is committed to providing equal employment opportunities to qualified individuals with disabilities. This may include providing reasonable accommodation where appropriate for an otherwise qualified individual to perform the essential functions of the job. It is your responsibility to notify the Human Resources Department of the need for accommodation.

Job Description POSITION: Bilingual QA Support Aide – Unaccompanied Minors Program REPORTS TO: Quality Improvement Specialist Supervisor/Lead Case Aide CLASSIFICATION: Full Time EXEMPT/NON-EXEMPT: Non-Exempt (Hourly) GENERAL DESCRIPTION: The Lutheran Safe Haven Shelter and Transitional Foster Care Program is a 24-hour program that serves unaccompanied children (UCs) in immigration custody who are awaiting release to their sponsors. The Case Aide will provide administrative support to the Case Managers. MAJOR DUTIES AND RESPONSIBILITIES INCLUDE: · Review, scan and file UC logs and other documentation as needed. · Create UC charts and ensure that program documents are properly filed for each UC, with case manager coordination. · Maintaining and organizing charts accordingly. · Complete chart audits and portal checks to ensure all documentation is audit ready. · Other duties as assigned. EDUCATION/EXPERIENCE: · High School diploma or equivalent and 1 year experience working in social services, quality review, or another position where experience managing documentation of services can be demonstrated; OR · Bachelor’s degree (preferred) SKILLS & ABILITIES: · Bilingual in English and Spanish · Good communication and writing skills · Ability to work collaboratively with others · Superior organizational skills, resourceful, and able to manage time effectively Experience and facility with Microsoft Applications

Job Description Job Summary: To deliver a great customer experience while providing our Customers with timely, accurate, friendly and efficient transport services with the delivery of perishable and nonperishable products to their destination, utilizing a Company-owned vehicle; to bring products into the facility, present the bill, and collect payment. Additional responsibilities may include inter-Company deliveries between our locations and/or our corporate office, as deemed necessary. Long distance travel may be required. Minimum Required Qualifications: The minimum required qualifications for this position include, but are not limited to, the following: • Possess valid State Driver's license and have driving record free of infractions., • Required to pass drug, alcohol test and medical examination., • Ability to drive continuously throughout scheduled shift, • Ability to operate a GPS and organize deliveries efficiently., • Ability to deal with confidential information and maintain organization., • Ability to meet deadlines on a timely basis., • Ability to proficiently read, write, speak, analyze, interpret, and understand the English language. (Japanese a plus not required), • Ability to perform basic math skills., • Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences., • Ability to tolerate dust and chemical agents during routine housekeeping duties., • Ability to interact with Customers in a friendly and helpful way., • Ability to work cooperatively with others., • Ability to work all assigned work schedules and comply with all time and attendance policies. Essential Job Functions: Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following: • Greet all Customers and provide them with prompt, courteous service and assistance., • Maintain good communications with Associates and Management throughout the organization., • Perform other projects/assignments as designated by the Warehouse Manager as directed., • Maintain valid documentation for use of vehicle (i.e. license, registration, insurance)., • Report to supervisor any work-related parking ticket or moving ticket by filling out the parking summons sheet on the day of the accident., • Required to take the driver’s safety training yearly, • In case of a vehicle accident, drivers must take pictures of cars affected and surrounding area and file incident report the same day of the accident and report to direct supervisor immediately after the accident occurs, • Utilize vehicle for authorized Company business only., • Maintain a clean, safe and organized vehicle, adhering to and following automotive service recommendations on at all times., • Ensure complete order is loaded for delivery and safely secured in vehicle., • Obey all traffic regulations and report any traffic incidents., • Make timely and efficient deliveries., • Ensure all payments are made in full., • Maintain a clean, neat, organized and safe work environment., • Clean and sanitize all work surfaces, utensils and equipment in accordance with Department Sanitation and QA standards., • Keep floor clear of debris and spills., • Perform duties in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products., • Utilize and maintain equipment as required by department; report any equipment problems immediately., • Stand at workstation for duration of scheduled shift, which may exceed 8 hours per day., • Required to use driver’s log according to the hours of service rule (HOS) Other Essential Functions/Requirements: · This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; or · This job description is subject to change at any time. Physical Requirements: • Lift/Carry Abilities (measured for maximum or average load), • Lift, carry, pull, push up to 25 – 75 lbs, • Physical Aptitudes (rated based on level of skill involved), • Stand/walk – constantly, • Reach above shoulder level – occasionally, • Twist/turn head – occasionally, • Bend over/stoop – occasionally, • Climb steps/ladder – occasionally, • Kneel/squat - occasionally Work Environment: • Requires frequent exposure to cold temperatures, • Equipment in motion (forklifts, electric pallet jacks, scooters, drive company truck/bans) Benefits: • Health Insurance, • Dental & Vision Insurance, • 401(k) Retirement Plan, • Life Insurance, • Supplementary Insurance Equal Opportunity Statement: New York Mutual Trading, LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 1st Shift - 7:00am - 4:00pm (may require overtime) 40 hours per week

Job DescriptionSr. Manager/ Associate Director Document & Change ManagementAllendale, NJ The Senior Manager Documentation & Change Management will assist with the overall leadership and implementation of global Document Management and Control and the Change Control Management program designed to comply with applicable laws and regulations. This position has accountability for development and oversight of global quality documents, the structure of the program, and the design, implementation and continuous improvement of electronic document management systems. This position also has responsibility for oversight of the regional Change Management system and accountability for the design, implementation, administration, and continuous improvement of the electronic change management system. • Responsible for the development of systematic control and management processes for GxP documents throughout their lifecycle and for establishing procedures to ensure records (paper and electronic) are maintained in compliance with global regulatory and legal requirements, as well as site requirements and procedures., • Responsible and accountable for the development, deployment and implementation of effective and efficient standards, procedures, and best practices for global and site documentation management and control including periodic review, change process, retention and archival., • Maintains the global Quality Manual and global Quality Standards, and any associated global policies, reports, or documents., • Assists in developing the overall global Quality Standards strategy and implementing the quality documentation hierarchy for global and site documentation, including development of process for gap assessments and implementation planning., • Engages process owners and SMEs to ensure quality standards are appropriately defined, implemented, and/or updated to include current regulatory strategy and are contemporaneous with industry standards., • Leads the development of reporting on quality standards implementation across all functions., • Accountable for development and management of effective documentation system KPIs, metrics, management review, and proactive issue identification and resolution., • Partners, educates, and collaborates with Documentation Control, QA, and SOP authors/owners in other functional areas for the development, deployment and maintenance of the document management program and records retention schedule., • Business process owner for the electronic documentation management system. Partner with IT to implement, administer, maintain, and continuously improve the electronic documentation management system., • Manages the document change request system at the global and regional level and provides guidance at the site level., • Provides support during internal and external audits, including Regulatory Health Authority inspections., • Ensures the documentation system is scalable and flexible to support initiatives and communicates effectively with all cross functional and regional stakeholders on matters related to the documentation system and e-DMS.Change System Management:, • Serves as subject matter expert for the regional change control system and associated requirements., • Develops standards and guidelines for change control inputs and requirements needed to support change control requests., • Oversees and administers the Change Control Board for regional/global Change Control requests and provides guidance at the site level., • Leads the electronic change management governance process and serves as administrator to the e-system., • Interfaces with IT as the Business Process Owner for the electronic change management system. Develops and prioritizes system enhancements and added functionality based on business need., • As needed, works Quality Assurance and functional area representatives or responsible change owners to develop change management strategies., • Develops and provide reports on change management process and progress for global dashboard., • This role may have direct reports. The role also functions as an individual contributor role in a heavily matrixed environment., • Incumbent will be expected to complete all assigned GxP and Compliance related training in accordance with assigned due dates., • Phone conferences outside of normal working hours is required in order to interact with global counterparts., • Travel is required at approximately 15%.REQUIREMENTS, • BA/BS in the Life Sciences is required. MS degree in Life Sciences a plus., • 7-10+ years experience in Document Management and Control and 3-5 years experience in Change Management in FDA-regulated, GxP-related Industry is required., • Comprehensive knowledge of document control principles, data integrity principles, and good documentation practices a must., • Demonstrated experience with implementation and management of electronic document management systems required., • Working knowledge of electronic change management systems or e-QMS required., • Experience with writing and approving Standard Operating Procedures and Quality Standards., • Ability to drive Quality projects for continuous improvement., • Thorough knowledge of ICH Guidelines and FDA cGMPs and Guidelines is required., • Knowledge of European and Japanese Health Authority requirements is a plus., • Ability to work independently with minimal supervision is required., • Demonstrated ability to interact and communicate effectively with peers, senior management, regulatory officials, and auditors. Proven interpersonal skills with face to face and remote teams., • Position will be filled at level commensurate with experience., • Strong computer skills are required., • Excellent oral, written, and verbal communication skills are required.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Embark on a transformative journey as a Quality Assurance Manager. As our Technical QA Manager, you'll be at the forefront of excellence, driving our trading platforms to unprecedented quality standards while working with advanced financial technology that impacts millions of transactions daily. To

Fluidstack is the AI Cloud Platform.We build GPU supercomputers for top AI labs, governments, and enterprises.Our customers include Mistral, Poolside, Black Forest Labs, Meta, and more.Our team is small, highly motivated, and focused on providing a world class supercomputing experience.We put our cu

The Quality Manager is responsible for product development for new product supporting IND filing through the BLA filing.

Octave full-time status: Standard weekly work schedule of 40 hours which includes client sessions, clinical documentation, care coordination, consultation, team/manager meetings and also contribution to company initiatives such as Quality Assurance (QA). Octave offers generous Paid Time Off as well

The 2nd Shift Senior Manager, QA Disposition Daily Operations is responsible for leading the drug product disposition activities at the S-12 Summit West facility. Shift Senior Manager, QA Disposition Daily Operations.

Job Description Cogency Global Inc. THE RIGHT RESPONSE AT THE RIGHT TIME, EVERY TIME Position Title: Email Marketing Specialist Location: New York Employment Type: Fulltime – Exempt Hours: 9:00 am to 5:00 pm Salary: $80,000-$85,000 Reports to: Digital Marketing Manager Location: NYC Role Summary We are searching for an analytical yet creatively minded Email Marketing Specialist who treats every send as an experiment and every journey as an opportunity to build lasting relationships. This is a newly created position. You will have the latitude to shape the role’s processes, best practices and success metrics, so an independent, builder’s mentality is essential. You will design, build, and optimize acquisition and retention programs in HubSpot, Salesforce and Mailchimp, using data to drive segmentation, targeting and continuous improvement throughout the client journey. The role sits at the intersection of business development and client success, advancing prospects through the funnel while owning key retention and upsell touch-points in partnership with Marketing, the new BDR and Sales teams. You will collaborate closely with the Digital, Brand, Content, and BDR teams, ensuring every campaign is data-driven, engaging and aligned with Cogency’s FY25-27 growth priorities. Key Responsibilities Campaign Execution & Optimization · Partner with AEs and BDRs early to refine messaging, offers and timing for key accounts. • Create programs for:, • Acquisition: prospecting and lead-nurture campaigns Technical Excellence • HTML/CSS: hand-code responsive, accessible templates; build drag-and-drop modules for scale., • Segmentation & Targeting: use HubSpot properties, lifecycle stages, and engagement signals (opens and clicks, On24 attendance, form fills) to target by ICP, stage, and behavior., • List Health & Deliverability: Reduce bounces and unsubscribes via sunset policies, re-engagement streams, frequency capping, and preference-center routing; enforce suppression lists and opt-out compliance., • Workflows & Journeys: Architect multi-branch HubSpot workflows with enrollment caps, exit conditions, and error notifications to protect client experience., • Translate Brand/Content assets into email experiences aligned with tone and design standards; create reusable modules/snippets for speed and consistency., • Serve as the email subject-matter expert on the cross-functional Retention Project; advise on cadence, messaging, and segmentation., • Facilitate work-shopping sessions with AEs to capture real-world objections and translate them into lifecycle content. · Own journey-level reporting in HubSpot and Salesforce dashboards, covering: o Engagement: opens, CTR, CTOR o Conversion: form fills, meetings booked, MQL → SQL → Closed-Won o Retention: renewal rate, cross-sell revenue uplift, churn or reactivation trends o List Health: bounces, unsubscribes, spam complaints, inactive cohorts · Provide insight-driven recommendations on what to scale, pause, or test next for leadership. Qualifications Must-Have Technical Skills • 3–5 years hands-on email marketing and automation experience (HubSpot required; Salesforce and Mailchimp preferred)., • Proficiency in responsive HTML/CSS for email; comfortable with HubSpot Design Manager., • Advanced segmentation and targeting based on ICPs, lifecycle stage and behavioral engagement; comfortable with Active Lists, properties and dynamic content rules., • Proven ability to create and manage automated workflows/journeys (enrollment triggers, branching logic, goals, suppression, exit criteria)., • Strong grasp of list health management (sunset policies, re-engagement, frequency caps, preference center) to reduce bounces and unsubscribes., • Data fluency with the ability to build HubSpot dashboards and narrate insights for leadership., • Clear, concise copywriting that can adapt from prospecting to relationship-building tones., • Confident facilitator, comfortable looping AEs into journey planning early and synthesizing feedback., • High attention to detail, strong QA discipline and a sharp design sense. Nice-to-Haves • ABM, loyalty, or dedicated retention-marketing experience., • Exposure to AI-driven personalization or predictive lead scoring. · Acquisition: demonstrable growth in Lead → MQL → SQL conversions attributable to email programs. · Retention & Upsell: measurable improvement in client renewal rates and cross-sell revenue. · Engagement: sustained gains in CTR, CTOR, and open rates above industry benchmarks while maintaining stable or declining unsubscribe rates; active engagement from top-tier clients. · List Health: healthy bounce rates, a shrinking inactive segment, and successful re-engagement outcomes. · Deliverability & Scale: a strong sender reputation with consistent inbox placement as program volume grows. · Corporate Communications: timely, brand-aligned delivery with positive internal and client feedback. Why Join Us Marketing is central to Cogency’s high-growth, PE-backed roll-up strategy. As our Email Marketing Specialist, you will architect the programs that acquire new clients, deepen existing relationships, and amplify Cogency’s brand voice across the corporate, financial, and legal markets we serve — all while helping define the role itself and laying the foundation for long-term lifecycle excellence. Ready to turn experiments into scalable growth? Let’s talk. Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy ...and to further support our staff, we offer: · Relaxed and Casual dress code for Summer months & Fridays · Educational assistance program for all of our eligible staff members · Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions · An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, Access to FSA, Pre-Tax Transit benefit · 80% covered Medical Insurance & 80% covered Dental & Vision insurance Company DescriptionCogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.Cogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.

Job Description POSITION SUMMARY The Construction Manager (Underground) will be responsible for managing all site operations during execution of the project, including site personnel, materials, construction schedule, and budget. The Construction Manager or its duly authorized representatives shall be present at the Work Site each day where work is planned or performed, receiving orders and directions from the Project Director and coordinating all project personnel and subcontractors. This role ensures the project is executed safely, on schedule, and in compliance with contract requirements, while maintaining quality and cost control. The CM’s key responsibilities are: • Plan, organize, direct, control, and evaluate construction activities from start to finish according to schedule, specifications, and budget., • Lead and manage the pre-construction phase using design-build, construction management, or stipulated price methodologies., • Participate in design meetings with owners, architects, consultants, and engineers to provide real-time recommendations and ensure constructability., • Review and provide feedback on specifications and drawings for clarity, consistency, and coordination., • Lead constructability reviews and coordinate resolution of design issues., • Support cost estimating activities and provide input on value engineering and construction budgets., • Oversee pre-construction deliverables from project initiation through construction document completion., • Prepare site logistics plans, construction management plans, trade package strategies, early works plans, and sequencing options., • Assist in the preparation of General Requirements documents and recommend project-specific considerations., • Conduct site visits to assess renovation options and support feasibility studies., • Ensure compliance with safety regulations and environmental standards; lead safety audits and underground-specific risk assessments., • Liaise with municipal authorities, utility companies, and other stakeholders for permits and coordination., • Manage community relations and address concerns related to tunneling impacts., • Interpret geotechnical reports and adapt construction methods accordingly; monitor ground movement and settlement during excavation and underpinning., • Support subcontractor performance management and identify/document potential claims or change orders., • Promote and implement tunnel-specific technologies and innovative construction techniques to improve efficiency and safety., • Supervise and coordinate all underground construction activities, including TBM operations, and cavern excavation, ensuring alignment with project goals, safety protocols, and schedule., • Direct and oversee TBM operations, including assembly, commissioning, performance monitoring, and maintenance coordination., • Supervise cavern works, including excavation, lining, waterproofing, and installation of support systems., • Manage tunnel alignment and survey activities, ensuring real-time monitoring and compliance with design tolerances., • Oversee quality assurance and quality control (QA/QC) for all underground works, including testing and inspection of shotcrete, waterproofing, and segmental lining., • Monitor and manage responses to unexpected ground conditions (e.g., groundwater ingress, obstructions), and coordinate emergency mitigation measures., • Ensure proper sequencing, ventilation, and fire/life safety systems are in place for tunnel excavation, including coordination of emergency egress and response plans., • Supervise installation and integration of MEP systems within underground structures, as applicable to the construction phase (e.g., lighting, ventilation, drainage)., • Manage tunneling-specific change orders, claims, and potential disputes in collaboration with commercial and legal teams., • Track and manage underground-specific cost and schedule performance; lead mitigation or recovery actions when necessary., • Bachelor’s degree in Civil Engineering, Mining Engineering, or related field., • Minimum 15 years of construction experience, with at least 10 years in tunnel construction management in a lead role., • Demonstrated relevant construction management experience on projects of a similar nature, size and complexity, with a particular emphasis on tunneling work, and with design-build contracts., • Demonstrated expertise in bored tunnel, micro-tunnel, and SEM construction, including tunnel lining systems (shotcrete, segmental lining, waterproofing) and monitoring systems (ground movement, water ingress)., • Proven ability to manage subway or large-scale infrastructure projects through design-build delivery, construction, and handover., • Certifications or training relevant to underground construction safety (e.g. confined space, tunneling safety, OSHA, mine safety if relevant)., • Strong leadership and communication skills with the ability to lead multidisciplinary teams, mentor junior engineers, and foster a safety-first culture., • Knowledge of government regulations, value engineering practices, and community/stakeholder coordination for tunneling projects., • Experience supervising TBM operations (assembly, commissioning, maintenance, troubleshooting)., • In-depth knowledge of geotechnical challenges: ground water, soil/rock behavior, settlement monitoring, instrumentation., • Familiarity with life-safety and emergency response protocols in underground settings (ventilation, egress, fire suppression)., • Experience with underground utilities relocation/protection., • Strong scheduling expertise specific to TBM & cavern work: ability to model advance, downtime, recovery., • Track record of managing cost/schedule risks in underground or tunnel-heavy projects., • Work is primarily at active underground construction sites with exposure to confined spaces, dust, noise, vibration, and variable ground conditions., • Must be able to stand, walk, and climb for extended periods; navigate uneven ground, scaffolding, and ladders; and work around heavy tunneling equipment., • Requires regular use of personal protective equipment (PPE), including hard hats, safety boots, high-visibility clothing, and eye/ear protection as necessary., • Ability to perform site inspections, monitor field activities, and respond quickly to safety or operational issues in physically demanding conditions., • Flexibility to work extended hours, nights, weekends, and rotating shifts as project demands require. FCC is dedicated to creating an inclusive workplace where diversity is valued and respected. As an Affirmative Action/Equal Opportunity Employer, we do not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetics, creed, veteran status, military status, or any other characteristic protected under Federal, State, or local laws. Reasonable accommodation will be provided to qualified individuals with disabilities in accordance with applicable law.

Job DescriptionCreative Marketing Specialist RTM Business Group Hybrid in NY, NJ, CT or Remote in CA, FL, TX, PA, GA, OH, IN, SC Part-time 51-200 employees · Market Research Originally posted October 2025; this is a 100% hybrid or remote, part-time role Who We Are: RTM Business Group is a professional development conferences and events company working in the EdTech, Healthcare, Government, Medical, and Banking sectors. We partner with Fortune 1000 companies, catering specifically to the C-suite, providing curated content and peer-to-peer collaboration. Our events are located in major cities throughout the country – LA, Austin, San Diego, Miami, Chicago, DC, etc. Our team travels together which is a truly unique experience, different from “traditional” work travel, which in turn cultivates interdepartmental relationships and friendships that drive our collaborative culture. About the Role: RTM is looking for a Creative Marketing Specialist to join our team full-time! This is a dynamic, hands-on role for someone who thrives in a fast-paced environment and is equally comfortable designing visuals, building campaigns, and supporting tactical execution across platforms. The ideal candidate is not only a polished designer, but also a detail-oriented marketing operator who can support our department head across social media, email, and creative production. From pitch decks and event collateral to email workflows and content calendars, this role blends creative thinking with day-to-day marketing hustle. You’ll work closely with the Marketing Manager to bring strategy to life and keep campaigns moving. If you’re highly collaborative, obsessively organized, and excited to grow your skills across B2B marketing, this could be the role for you. To be considered for this role, please submit your resume and portfolio showcasing design and marketing work. Responsibilities: • Design and produce high-quality visual assets for social, email, web, and print, • Experience designing and executing paid ads across social platforms (LinkedIn, Google, etc.), including creative development and optimization, • Support execution of campaigns across HubSpot, Powerpoint, WordPress, and Print Collateral, • Build and update marketing collateral: presentations, prospectuses, proposal decks and more, • Support copywriting, editing, and scheduling content across channels—including emails and social posts, • Own file and content organization: testimonials, logos, session blurbs, photos, video clips, • QA outgoing materials to ensure clarity, brand alignment, and functionality, • Adapt creative for different formats and platforms; repurpose content when needed, • Support event promotions and onsite marketing needs as assigned, • Take ownership of recurring tasks and improve processes where possible Skills and Qualifications: • 5-7 years of experience in marketing, graphic design, or creative operations, • Strong understanding of social media and email marketing best practices, especially in a B2B or event-driven environment, • Excellent project management skills, Ability to prioritize, juggle deadlines, and keep campaigns moving, • Strong portfolio demonstrating ability to execute across media and formats, • Fluency in Canva, Adobe Creative Suite (Illustrator, Photoshop, InDesign), • Working knowledge of HubSpot, LinkedIn, and WordPress (or similar platforms), • Excellent written and verbal communication skills, • Highly organized, dependable, and detail-oriented, • Self-sufficient and proactive—you take initiative, anticipate needs, and follow through, • Comfortable working cross-functionally in a collaborative environment Preferred Qualifications: • Experience in B2B event marketing or conference production, • Experience with HTML/CSS or video editing tools is a plus, • Bonus: Photography experience and/or media management Hourly Rate: $30H RTM Business Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, disability, or any other federal, state, or local protected class.

This role is for hands on Manager QA who will Strategize conversion of high complexity business requirements to high level testing requirements.

Job Summary** The Quality Assurance Manager is responsible for development and maintenance of all QA programs, meeting USDA, FDA and customer requirements and ensuring the quality and safety of supplied goods. A strong background in manufacturing, quality assurance and strong understand of FSM

Job DescriptionTitle: Investor Services SupervisorLOCATION: Dallas or NYC JOB DESCRIPTION: An Investor Services Supervisor will be required to execute the following tasks in the Investor Services Department. They shall be executed within the guidelines and procedures provided by Client X and under the supervision and guidance of a manager and Director. Every Investor Services Supervisor will receive the requisite Induction Training in addition to both compulsory training (AML/KYC) and optional training. Additional client-specific training is provided by the manager and Director within the team. RESPONSIBILITIES: Client X operates a client focused structure which provides a wide range of experience to all levels ofemployee. As such the successful candidate should be flexible and willing to adapt. • Ensure investor transaction instructions contain requisite information and advise Investor Services Administrator when follow-up is required. Liaise with investors to obtain fully executed transaction instructions., • Advise and assist Investor Services Administrator to ensure subscription proceeds are provided timely., • Review AML/KYC documentation provided by investors and follow-up where necessary. Escalate to Manager and MLRO where required., • Review Investor Transactions on HedgeInvestor® (HedgeServ proprietary Investor Services System)., • Ensure reconciliation of the subscription/redemption bank account daily and take appropriate action to clear any items. Escalate any aged items to manager., • Preparation of Redemption Payment Schedules., • Review of wire transfers to Prime Brokers, Investors and fees payments. Investor Reporting – review investor reports, including but not limited to Investor Statements and Contract Notes for distribution to investors., • Client Reporting – review client reports, including but not limited to, Capital Activity Report, ERISA Report, Authorized Share Capital Reports for distribution to clients., • General Investor Services – assist Investor Services Administrator in fielding general requests from investors including, but not limited to, requests for duplicate investors statements, enquiries on previous transaction activities, performance requests whilst at all times ensuring that all communication is with authorized person., • Review distribution of Fund Performance in line with client requirements prior to distribution to investors., • Handling complex calls from investors., • Identify areas for improvement in processes, personnel and structure and discuss with Investor Services Manager and Director., • Establish effective working relationships with the NAV, QA, Compliance Departments within Client X, • Preparation of Fund Audit requirements, • Accounting, Finance, Legal or Business Degree. Min. 3.0 GPA

Reports to the Director, Plant Accounting and is responsible for the review and QA of all accounting and reconciliation processes for Plant Accounting. Manager-Plant Accounting and Rec Manager (Project Role) is responsible for overseeing the monthly review of accounting transactions is in PowerPlan

Job Description A direct client of ours located in Queens NY is seeking a Construction Manager to join their team on a multi year contract project. • Plans, organizes, and directs activities concerned with the construction of structures, facilities, and systems., • Confers with supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints and construction problems., • Supports with project delivery strategies., • Schedules the project in logical steps and budgets time required to meet deadlines., • Coordinates the project procurement, selection of contractors and assists with contract paperwork and management of changes., • Coordinates QA/QC quality control plans., • Oversees safety management plans., • Oversees the building permit process and compliance with codes., • Participates in weekly construction meetings., • Full-Time on client site in Queens, NY, • Sports & Rec experience preferred but not required, • Best for NYC and Long Island based candidates, • Ground up construction of new 4 story building, • Renovation of Tennis Stadium suites, • 4 year program duration Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG! We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. We offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.Our people and culture make JSG a great place to work. JSG’s mission is to empower people, help our clients reach their goals, and hire motivated individuals.\r\n\r\nJohnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. We are always looking for great people to join our team—we want to see your success here at JSG! We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.\r\n\r\nWe offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more.\r\n\r\nJohnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Job Description Chef Operator [Executive Chef/General Manager] COMPENSATION: Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential PERKS AND BENEFITS: • 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers), • Health Insurance (Medical, Dental, and Vision), • Paid Time Off, • 401K Program, • Phone Reimbursement, • Commuter Benefits, • Complimentary DIG Meals every day As a Chef Operator, you will build a team that is driven by culinary excellence, and lead them to new skills in our scratch-based kitchen. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new skills everyday and showing up as your best self. You're an achiever who has a strong sense for operations and is driven by results. In our operation centered around innovation, you are always looking at business from a strategic, and systematic lens to set you and your team up for success. Staying organized while managing logistics and thinking big picture in a fast paced environment is key to your role as Chef Operator. We are constantly evolving our menu and testing new initiatives to improve our business operations. You will effectively manage, delegate and multitask to ensure your team is well equipped to handle any new challenge. You will clearly communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all DOH guidelines, all while inspiring your team to work towards a better food future. You are responsible for managing the entire restaurant operation and maintaining oversight over all front-of-house and back-of-house ops. ABOUT THE TEAM: Our Restaurants run using a traditional brigade system. As the Chef Operator, you are the first in command and have a true sense of ownership over your restaurant. You partner directly with the Chef de Cuisine to drive success and report to the Field Leadership Team. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well-trained and organized to provide guests with an experience that goes beyond a great meal. DIG is determined to help support the next generation of farmers, cooks and chefs! YOU WILL: • Be responsible for the entire restaurant operation, including PnL responsibilities such as food cost management, labor efficiency, guest experience and building top-line sales., • Collaborate with the CDC on QA processes and convert guest feedback into actionable insights for the team., • Manage new initiatives and scheduled launches within the restaurant while instilling an entrepreneurial spirit in your team to keep them excited and engaged., • Monitor the operational flow of the restaurant, ensuring culinary and DOH standards/protocols are being followed and executed., • Manage all problems with technology, systems and/or offsite ordering platforms. You are proactive in troubleshooting and can handle all the moving pieces with ease., • Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant to do the same., • Ensure that all employee relations conversations are properly documented and communicated to HR, including performance and GROW model conversations., • Manage recruitment needs for your restaurant by proactively interviewing, hiring and onboarding new culinarians., • Review & collaborate on people development plans with the Field Leadership team to build thoughtful succession plans., • Communicate verbally and digitally on a daily basis across various systemic and conduct Pre-shifts & Chef's tables with your restaurant team to keep them informed on updates and new restaurant goals., • 3 - 5 years minimum kitchen or operational restaurant management experience., • A passion for real, good food and the leadership skills to operate a scratched base, every changing kitchen., • The willingness to roll up your sleeves and pitch in whenever and wherever necessary., • The demonstrated skills to motivate and develop a high-performing team., • The discipline and desire to create systems and organization within fast changing environments., • Excellent communication skills and an eye for detail., • Strong computer skills. You can navigate multiple digital ordering systems with ease., • Ability to learn technological platforms and work systematically with them., • Familiarity with restaurant costing and inventory software., • The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The desire for professional improvement and the process of learning., • The drive to network and build strong ties in your restaurant's community., • The ability to take many variables to find the best solution to a problem. Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package; additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG. Individual compensation decisions are determined by factors that include skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors ABOUT US: To learn more about our mission and food please visit our website at: NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply ADDITIONAL ROLE NOTES: The duties of this position may change from time to time. Dig reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Dig is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status")

Job DescriptionGratitude Homecare of New Jersey is a locally-owned and operated home care agency. We are a company of dedicated professionals who provide high-quality services to our clients in their own homes. Our goal is to make life easier for each and every person we serve. We are growing, and we are looking for compassionate, and dedicated people to join our team! Benefits Job Summary: The Scheduling Coordinator is an essential role in any home care HCSF. The coordinator is responsiblefor taking new referrals, opening them timely, matching the best worker with the case and managing the ongoing patient needs keeping continuity as the priority aspect of the process. Reporting employee issues including but not limited to: no call no show, unreliability, failure to follow the schedule, changes days/times of visits without notification are critical to the success of the department’s standards. Organizational Relationship: Reports to the Scheduling Manager Occupational Exposure Category: C: No exposure to blood borne pathogens Qualifications: High School graduate (or equivalent) 1 year recent experience as a scheduling coordinator in a home care HCSF or other healthcare related field Ability multi-task and a propensity for working with and helping people Must have a criminal background check Responsibilities: • Takes incoming referrals without delay, • Interacts with contract case managers and others to enhance the PR of the HCSF, • Actively works to encourage departmental growth (networking), • Consistently faxes notification to admitting hospitals and facilities that our HCSF is the patient’s home care HCSF of record, • Reminds all patients/families and caseworkers that our HCSF offers full-certified services, • Cooperates with Scheduling Manager regarding investigation of patient complaints/concerns, • Remains calm, non-defensive and helpful in finding appropriate resolution, • Cooperates with Scheduling Manager regarding new processes developed to improve workflow. and efficiency, • Files all incoming documents timely and efficiently keeping all HIPAA information secured, • Prints and distributes weekly accurate para schedules without exception, • Reports paras who service patients outside the scheduled times without notification of the office, • Receives and follows up on faxes received from answering services each morning, • Takes and gives report from/to On-Call CHHA each morning, • Reports all complaints and/or problems related to off hour issues (answering service) or On-call, • Participates in the QA Committee process as requested, • Participates in the orientation process as requested, • Cooperates with Scheduling Manager regarding scheduling projects as designated by the Administrator to improve internal scheduling processes, • Other duties as assigned, • Opens all CHHA requests within 48 hours of receipt, • Reviews para paperwork at the end of every week for accuracy and completeness so that all medical records are intact and up to date, • Enforces the HCSF’s disciplinary process without prejudice or discrimination, • Understands that the fiscal and clinical management of each case is directly linked to the success of his/her office. Assures that visits are not done that cannot be billed (authorizations are current and accurately serviced), • Notifies the HCSF of emergencies, sickness, and other imminent occurrences that may affect the patient caseload as quickly as possible relative to the event’s occurrence

Job DescriptionPosition Description: Dr. Praegers was founded in 1992 with the mission to bring delicious frozen food to everyone. Its not every day that two heart surgeons get into the food business, but over 20 years ago thats exactly what our dads did. Motivated by what they saw in their practice, our parents set out on a mission to encourage sensible eating. They knew ingredients had to be nutritious and simple, that everything had to be delicious, and that their products needed to be super simple to make. While the world has changed since our little family business first got started, our focus remains true to our dads vision, and we work every day to make them proud. To learn more visit: Dr. Praeger's HistoryResponsibilities: \tPatty Press Set Up \tUse the correct patty plate and metal guide bars for the item you are running, and set up line conveyors, fryers, and the freezer to the proper temperatures. \tCheck and add Oil when necessary. \tMust be able to Operate an (Electric Pallet Jack) Safely and properly. \tPatty Presses area must be kept clean, Including catch pans and Floor drains. \tReport issues of equipment failure to the appropriate department head (i.e. supervisor/maintenance), quickly identify these problems, and find ways to resolve them, so as to minimize downtime and daily goals without compromising the safety and quality of the product. \tEnsure that the product meets target weights, Fry times, and temperature throughout production. \tEnsure that all members of Dr. Praegers team are following company policies and that SAFETY and QUALITY regulations are being enforced to be our #1 priority. \tEnsure that GMP requirements by all workers are followed. \tInspect the product to determine that the quality of the product meets QA standards and report any issues to the supervisor /and Manager. \tComplete and submit all required production documentation in compliance with GMP and verify the accuracy of all information. \tMaintain sanitary machines, equipment, and conveyors. Physical requirements: \tAbility to lift and carry at least 50 lbs. \tMust be able to stand/walk for extended periods of time and frequently push, pull, bend, and reach. Skills (required): \tStrong communication skills \tAbility to work in a team environment. \tBilingual preferred Disclaimer: Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Dr. Praeger's Sensible Foods is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability, or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment. $17.00 - $17.00 Hourly

Job DescriptionHiring on behalf of a client for the role of Vice President, Advertising Strategy & Operations Location: New York, USA Overview We are hiring a Vice President, Advertising Strategy & Operations to build and scale our new Advertising practice serving publishers, streamers, and AVOD platforms. The ideal leader will have a deep command of the ad-tech ecosystem with proven expertise in Ad Operations, Yield Optimization, and Revenue Platforms across both direct and programmatic environments. This role requires a demonstrated track record of leading Ad Operations or Ad Strategy teams at scale and translating client objectives into outcome-based solutions. You will be responsible for shaping the go-to-market strategy and driving technical and process innovation that is tightly integrated with Company's Data & AI capabilities. The position calls for a consultative approach, with the ability to understand the key drivers of client stakeholders, position value proposition, and build long-term partnerships that expand revenue impact. Success in this role depends on both strategic vision and operational discipline, balancing innovation with the rigor needed to run a services business with clear SLAs, quality standards, and measurable client outcomes. Responsibilities • Shape and execute the go-to-market strategy for company's Advertising offerings, positioning data-driven services and capabilities as outcome-based solutions., • Build and scale a dual-shore global Ad Ops organization delivering campaign trafficking, QA, pacing, discrepancy management, yield optimization, and reporting., • Integrate companys Data & AI strengths to drive automation and innovation, including trafficking workflows, anomaly detection, pacing alerts, forecasting, and billing/reconciliation., • Develop and enforce SOPs, playbooks, and governance frameworks across leading ad tech platforms such as Google Ad Manager, FreeWheel, Operative One, and others., • Partner with senior client stakeholders to define roadmaps, align on revenue and KPI goals, and deliver measurable impact., • Lead client pursuits by identifying needs, mapping them to company's capabilities, and developing winning proposals.Qualifications, • 10+ years in Media/Advertising services, with 5+ years leading Ad Ops/Programmatic/Revenue Ops delivery at scale (consulting, publisher, advertiser, agency, or managed services)., • Strong understanding of:, • Ad servers/tech: FreeWheel, SpringServe, Google Ad Manager (GAM 360), or similar., • Programmatic platforms: DSPs/SSPs such as The Trade Desk, DV360, Magnite, PubMatic., • Order management systems: Operative One, Placements.io, or equivalents., • Ad formats: trafficking for display/video, including VAST, VPAID, and interactive formats., • Experience building and managing global delivery teams, designing SOPs, and enforcing SLA-driven performance., • Strategic thinker with a data-driven, analytical mindset and the ability to orchestrate end-to-end solutions.

Job DescriptionPosition Description: Dr. Praegers was founded in 1994 with the mission to bring delicious frozen food to everyone. Its not every day that two heart surgeons get into the food business, but over 20 years ago thats exactly what our dads did. Motivated by what they saw in their practice, our parents set out on a mission to encourage sensible eating. They knew ingredients had to be nutritious and simple, that everything had to be delicious, and that their products needed to be super simple to make. While the world has changed since our little family business first got started, our focus remains true to our dads vision, and we work every day to make them proud. To learn more visit: Dr. Praeger's History Responsibilities: Patty Press Set Up Use the correct patty plate and metal guide bars for the item you are running, and set up line conveyors, fryers, and the freezer to the proper temperatures. Check and add Oil when necessary. Must be able to Operate an (Electric Pallet Jack) Safely and properly. Patty Presses area must be kept clean, Including catch pans and Floor drains. Report issues of equipment failure to the appropriate department head (i.e. supervisor/maintenance), quickly identify these problems, and find ways to resolve them, so as to minimize downtime and daily goals without compromising the safety and quality of the product. Ensure that the product meets target weights, Fry times, and temperature throughout production. Ensure that all members of Dr. Praegers team are following company policies and that SAFETY and QUALITY regulations are being enforced to be our #1 priority. Ensure that GMP requirements by all workers are followed. Inspect the product to determine that the quality of the product meets QA standards and report any issues to the supervisor /and Manager. Complete and submit all required production documentation in compliance with GMP and verify the accuracy of all information. Maintain sanitary machines, equipment, and conveyors. Physical requirements: Ability to lift and carry at least 50 lbs. Must be able to stand/walk for extended periods of time and frequently push, pull, bend, and reach. Skills (required): Strong communication skills Ability to work in a team environment. Bilingual preferred Disclaimer: Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Dr. Praeger's Sensible Foods is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability, or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment. $17.00 - $17.00 Hourly

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Contact Center Assistant Manager provides leadership, oversight, development, coaching and training of a high performance team of contact center member service representatives to ensure a first-call resolution response while continually providing an excellent member service experience. Maintain effective oversight and leadership in a high volume contact center environment. Responsibilities: Specific duties include, but are not limited to, the following: • Responsible for leading, supervising, and managing a team of 12 – 15 call center representatives to ensure effective and efficient member service in a high volume first call resolution environment., • Observe, monitor, and coach contact center MSR’s to provide a premier member experience and first call resolution with 90% of calls handled in single contact resolution., • Schedule, assign, and coordinate proper coverage of call volume based on skill set and routing., • Handle all escalated member calls from level, 2, 3 and 4 agents along with all escalated calls from third party service providers., • Manage ticketing and response process for third party vendors, member communication channels, and digital experience channels to ensure timely response and handling of member requests., • Identify trends based on communication channels and make recommendations for process improvements, system changes, or other adjustments to ensure a strong member experience., • Identify trends based on communication channels and make recommendations for process improvements, system changes, or other adjustments to ensure a strong member experience., • Meet and exceed critical KPI’s for success of contact center, including but not exclusively (Average Speed to Answer, Adherence, QA Scoring, Account Referrals, Loan Referrals), • Evaluate knowledge gaps in agent performance and develop policies, procedures, and guides to assist with improving member experience., • Hire, Onboard, Train, and Coach MSR’s to ensure consistent performance and member experience., • Conduct side-by-side or silent listening to MSR live calls to evaluate performance and manage member experience through on-the-call and on-the-spot coaching., • Conduct call calibration sessions with MSRs and QA using recorded calls. Ensure at minimum 5 per team member per month., • Act as a resource to agents regarding procedural, process, or risk related issues., • Provide regular reporting to agents and management on team performance to KPI’s., • Provide regular one-on-one’s for agents to ensure consistent performance and appropriate performance management., • Prepare annual performance appraisals for MSR’s., • Provide back up support to MSR queues during high volumes as needed., • Perform other related duties as requested and special projects as assigned Requirements: • Demonstrated success in planning, organizing, leading people and activities. Ability to motivate, direct and coach staff., • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Technologically proficient., • Excellent interpersonal, oral and written communication skills., • Banking experience preferred., • 3-5 years’ Call Center experience required., • Previous Call Center management/leadership/supervisory experience preferred., • Previous sales experience preferred., • Ability to multi-task; good time management skills., • Ability to work well under pressure., • Ability to demonstrate critical thinking., • Excellent research and problem-solving skills., • Flexibility to work any shift, including early mornings, evenings and Saturdays., • Proficiency in Microsoft Office Suite., • Highly ethical. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionCloaked is a privacy startup dedicated to rebuilding consumer trust in how personal data is used. Our vision is to create an internet that serves the needs of its users, first and foremost—with individual privacy and opt-in at the core. Our product is a virtual “cloak” that you use as you visit any website — Facebook, Amazon, etc. It lets you choose to share all, some, or none of your private information based on your personal preference. About Cloaked Pay Cloaked Pay is a radical rethinking of how payments should work in the privacy era. It lets users generate masked cards in one click—no bank account required. Cards are tied to identities you control, not your real personal information. We handle spend controls, merchant visibility, and security by default—so users can shop online with confidence, speed, and peace of mind. What will you do? We’re looking for a hybrid Support + Pay Operations Specialist with deep fintech experience (especially in cards, payments, or banking). You’ll help us build the operational backbone of Cloaked Pay while also supporting our customers, resolving edge cases, and contributing to product workflows. This is not a traditional support role. You’ll become a subject-matter expert in card issuance and help scale our back-office ops and user flows. -Support Cloaked Pay users across live chat, email, and ticketing-Troubleshoot subscription, transaction, and account issues-Escalate and resolve disputes or declines in coordination with our partners-Build scalable processes for KYC, card issuance, and customer resolution-Maintain internal documentation and contribute to user-facing help guides-Coordinate with product, design, and compliance on new workflows-Provide real-time product feedback and own internal back-office tools-QA card, auth, and decline flows; flag patterns for fraud or friction-Oversee day-to-day payment ops tasks (settlement mismatches, velocity flags, etc.) What Skills and Experiences Will Help You? -Background in tech support or payments operations-Experience at a card issuer, program manager, or modern fintech (Lithic, Marqeta) -Comfort navigating disputes, fraud rules, and compliance thresholds-Strong cross-functional skills—especially comfort working with product and compliance-Bias for action/user-focused: you unblock users quickly and think in systems-Bonus: familiarity with card network rules, back-office tools, and KYC flow optimization-Bonus: SQL or Retool fluency, or experience using internal admin tools What do we like? -A get-it-done mindset. Our team is driven to create new solutions, and resolve problems in an fast paced environment-Curiosity for digging into complex payment flows and resolving edge cases with precision-Commitment to building reliable, scalable processes that balance user experience with compliance-Passion for security and internet ethics-Startup or growth-stage company experience-Care and respect of our customers’ privacy as if it were your ownWhat We Offer Cloaked is a well-funded Series A startup based out of NYC. Although we are a distributed team, the NYC team operates with a hybrid model. The office building is home to several amenities, including a gourmet cafe, cocktail bar, and a rooftop work area. We have a fully built out kitchen packed with drinks and snacks. The Cloaked team has diverse interests so we frequently embark on team outings and go out for socials! Compensation and Benefits We offer above market rate pay and equity based off of the market's best commercially available data. Your compensation will be a combination of salary, bonus and equity. Benefits Cloaked employees have 401K, as well as top of the line Health, Dental, and Vision benefits.We offer flexible work arrangements and the ability to work remotely as needed. Cloaked provides a home office stipend in addition to a new company laptop (and other tech depending on the role). Perks \uD83C\uDF34Competitive PTO: We encourage employees to take a minimum # of vacation per quarter. We see PTO as a preventative burnout measure and are committed to changing the industry standard. \uD83E\uDD38Monthly health stipend: Used for any kind of physical, mental or emotional care you’d like to take for yourself, be it a gym membership, a meditation app, or time with a personal trainer. \uD83E\uDD57 Late Night Meals: We understand that sometimes work can get in the way of meal prep. In response to that, we offer employees a monthly meal stipend to be used when they don't have time to get a home cooked meal going! \uD83E\uDDE0 Professional Growth: Opportunities for career development and personal growth are provided to all employees who seek to further their knowledge and capabilities through an unlimited professional development fund. Additionally team members are encouraged to regularly attend conferences and industry events. We are really excited about having you join our mission-driven team and help us build the future of online privacy! Our values Make the impossible, possibleMake it possible, quicklyMake it possible, respectfullyKeep consumer privacy paramount We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a strategic, execution-focused Care Strategy Senior Associate / Manager to lead the launch of new clinical offerings, expansion into adjacent service lines, and strengthen our admissions and clinical intake operations. In this highly cross-functional role, you'll collaborate with Product, Clinical, Admissions, and Analytics teams to bring programs from concept to scale. You'll design and optimize workflows, stand up pilots, and implement performance tracking to ensure each initiative – whether a new product launch or an admissions process improvement – delivers measurable impact and advances our mission to expand access to high-quality care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Program Development & Launch, • Help in piloting and scaling new business lines, clinical programs, and adjacent services., • Drive cross-functional planning and execution with Clinical, Admissions, Product & Engineering, and Analytics teams., • Address execution gaps to ensure smooth transitions from pilot to full-scale launch., • Contribute to quarterly planning and long-term roadmaps for new programs and initiatives., • Operational Excellence & Experimentation, • Identify bottlenecks across Admissions and Care teams through data analysis., • Design and test improvements (e.g., staffing models, QA tooling, team structures)., • Clearly communicate tradeoffs - speed vs. accuracy, scale vs. personalization, margin vs. experience., • Performance Measurement & Analytics, • Develop KPIs and reporting to track program adoption, retention, and impact., • Use SQL, Excel, and BI tools to analyze data, build dashboards, and create decision frameworks., • Vendor & Partnership Strategy, • Evaluate external vendors vs. internal builds with Product & Engineering., • Lead due diligence, assessing capabilities, integration complexity, and total cost of ownership., • Present partnership or M&A recommendations grounded in ROI and risk analysis., • Communication & Stakeholder Management, • Deliver concise briefs, memos, and updates to align stakeholders., • Set timelines, ensure follow-through, and proactively unblock work to hit deadlines.Requirements, • 4+ years of experience in investment banking, private equity, top-tier consulting, growth or public market investing, or strategy/ops at a fast-growth startup, • Bachelor's degree in Business, Finance, Economics, or similar analytical subject area, • Experience diagnosing operational bottlenecks, designing scalable solutions, and driving implementation effectively across teams, • Strong analytical acumen – expert-level Excel skills and proficiency in SQL or similar tools, • Ability to run multiple high-impact workstreams independently in a fast-paced, ambiguous environment, • Exceptional written communication—succinct, structured, and useful, • Strong bias for action, with a track record of pushing initiatives across the finish line, • Experience in marketplace, digital health, fintech, tech-enabled services, • Familiarity with data tools like Tableau and Snowflake, • Prior experience at a high-growth startup requiring end-to-end ownership of strategic projectsBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $123,000 and $150,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $136,000 and $165,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionRo is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. As a Member Experience Operations Manager, you’ll lead and support a team of Customer Experience Leads and Coordinators who show up every day to care for our patients. You’ll coach and develop frontline leaders, keep a close eye on team performance, and ensure we’re meeting our service goals — whether the work is happening in-house or with our trusted BPO partners. More than anything, you’ll help create an environment where teams feel supported, empowered, and proud of the care they deliver. You’ll bring a mindset of thoughtful, scalable operations — helping us work smarter by streamlining workflows, improving processes, and using tools like CRM platforms, automation, and AI to enhance support without losing the human connection. You’re someone who uses data not just to measure outcomes, but to understand people — turning insights into meaningful actions that improve both the patient experience and the day-to-day lives of your team.What You'll Do: • Lead, coach, and develop a group of CX Leaders who manage frontline teams - with a particular focus on performance, consistency, and growth across our BPO and offshore partners, • Own team performance, health, and staffing alignment across all support sites - ensuring BPO teams are set up for success and operating to Ro’s standards, • Design and implement scalable workflows, SOPs, and knowledge tools that ensure consistent, high-quality support across internal and external teams, • Partner closely with BPO leaders to drive accountability, calibrate on coaching and QA expectations, and embed a culture of continuous improvement, • Collaborate with QA, Capacity Planning, and Strategy teams to identify performance gaps and lead targeted, data-driven interventions, • Use tools like Zendesk, macros, automations, and chatbots to streamline operations - optimizing for efficiency without losing the human touch, • Analyze performance data regularly across volume, quality, satisfaction, and efficiency - identifying trends and proactively addressing risks, • Champion the voice of the patient by partnering with Product, Pharmacy, and Engineering teams to surface insights and improve the end-to-end experience, • Lead change management efforts - including structured rollout plans, documentation, training, and coaching - to drive adoption across distributed teams, • Foster a high-trust, performance-driven culture where frontline teams feel supported, empowered, and deeply connected to Ro’s mission - regardless of locationWhat You’ll Bring to the Team:, • 5+ years of experience within customer support, patient experience, or service operations, • 2+ years working with or managing BPO/offshore support partners (required), • 1+ year of people management experience with a track record of developing others, • Hands-on experience with CRM or customer communications platforms — macros, automations, and AI integrations, • Strong data fluency — comfortable analyzing dashboards, creating reports, and connecting performance metrics to action, • Experience implementing standardized workflows, SOPs, and scalable process improvements, • Excellent cross-functional collaboration and communication skills, • Ability to thrive in a fast-paced, fast-growth environmentWe've Got You Covered:, • Full medical, dental, and vision insurance + OneMedical membership, • Healthcare and Dependent Care FSA, • 401(k) with company match, • Flexible PTO, • Wellbeing + Learning & Growth reimbursements, • Paid parental leave + Fertility benefits, • Pet insurance, • Student loan refinancing

Job DescriptionMISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the direction of the Director of Operations, the* Site Manger* oversees the day-to-day operations of a multi-service primary care center in New York City. The Site Manager is responsible to the provision of effective administrative, financial and operational aspects of the health center, including both front-end and back-end operations. This position will ensure the delivery of a patient-centric primary care experience, foster a safe, trauma-informed care environment where staff are engaged, developed and invested in the vision and mission of the organization. This is a supervisory position. KEY ESSENTIAL FUNCTIONS Operations • Direct oversight of Front Desk staff and other non-clinical support staff., • Oversight of schedule for all site staff (i.e. front desk staff, MA/LPNs, RNs, care coordinators, providers, etc.) to ensure seamless and adequate coverage., • Develop and monitor trends and provides action plans for Key Performance Indicators (KPIs) within the practice operations, • In collaboration with the Director of Operations, responsible for the financial performance of the site. Monitor the budget, site expenses to project revenue and execute plans for budgeting variances., • Maximize patient throughput and review of cycle times by managing ongoing daily front and back office operations., • Reconcile site encounters on a daily basis to ensure accurate billing and encounters are closed in a timely fashion., • Oversight of cash collections relating the patient billing and AR at the center level., • Responsible for the overall appearance of the facility by conducting regular walk-through, filling out work orders, arranging routine and emergency maintenance visits for the building’s facilities., • Ensure facility is adequately stocked with necessary supplies and par levels are maintained., • Organize work around repeatable processes rather than one-off projects and takes a continuous improvement approach. Updates and develops new department standard operating processes (SOPs)., • Collaborate with Medical and QI leads to drive clinical quality measures, population health initiatives, and reduce the cost of care., • Recruit, supervise, manage, develop and evaluate performance of all staff on an ongoing basis in accordance with applicable performance standards (with the exception of the doctors)., • Collaborate with the HR team to formalize a development plan for staff as well as manage employee relations issues such as provide employees with formal write-ups and suggestions for improvement, and administer terminations as needed., • Perform tasks to maintain employee/payroll records including check and audit of timekeeping records for compliance with established standards by maintaining time and attendance records. The Administrative Assistant will oversee timekeeping for providers., • Conduct daily huddles and monthly staff meetings to communicate policy, operational and health care environment updates., • Oversee patient satisfaction surveys, review trends and implements interventions to strive for excellence. Disucss results and trends during QI/QA meetings., • Execute and maintain compliance with all established processes, procedures, and performance metrics. Conducts routine trainings with competency assessments., • Coordinate and ensure that all records of the facility, equipment, and logs are maintained properly and are up to date., • Ensure staff maintain and adhere to all HIPAA requirements in accordance with the policy and procedure., • In collaboration with Compliance Officer, investigate, monitor and keep leadership abreast of regulatory/complinace issues, deficiencies, or potential problems that may have financial impacts, personnel concerns, or involve regulatory intervention., • Conduct and participate in internal and external meetings, conferences and seminars as a representative of Primary Care, including the Board of Directors meetings held afterhours and on weekends., • Perform other appropriate duties as requested by supervisor., • Undertake special projects and assignments as directed. REQUIREMENTS: • Master's degree in health administration, public health in healthcare management, business administration, public administration, nursing or equivalent strongly preferred. BA required., • Three (3) years progressively responsible management and supervisory experience with specific knowledge, experience, and demonstrated ability in the areas of management, personnel development and management, organizational evaluation, professional staff development and leadership skills in an ambulatory medical care setting preferred., • Two (2) years' experience in Community Health Centers*, • Exceptional emotional intelligence and interpersonal skills. Able to effectively deescalate, communicate and navigate highly sensitive and challenging situations with a sense of calm reassurance., • Good judgment in a) seeking and using information to support decision-making; b) anticipating the consequences of decisions and actions; c) communicating information; d) interacting constructively with others both within and outside the organization; e) maintaining confidentiality, as appropriate; and f) choosing actions that are beneficial to, and consistent with, the mission, goals, culture and style of the organization., • Strong qualitative, quantitative and analytical skills, demonstrated by ability to identify and use information and data to set goals and priorities, make decisions and measure performance, Strong coaching philosophy focused on observation and feedback model, • Demonstrated history of managing people to meet/exceed established Key Performance Indicators, • Demonstrated ability to consistently meet deadlines, • Excellent oral and written communication skills, • Strong organizational and planning skills with excellent attention to detail, • A compassionate and trauma-informed care approach to patients is essential Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionSamba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. As a Programmatic Account Manager at Samba TV, you’ll manage and grow relationships with agency and brand direct clients, ensuring they derive maximum value from Samba’s suite of audience targeting solutions. You’ll work closely with Sales to support key accounts, drive audience activation strategies, and deliver a seamless client experience across the campaign lifecycle. Your efforts will directly impact client satisfaction, retention, and account growth. Requirements: must live within 50 miles of a Samba Office in NYC, or CHI. Required in office 3 days a week (Tuesday-Thursday) with a possibility of increasing in the future. Requirements: • Client Growth, Retention & Satisfaction, • Own day-to-day account management for a portfolio of brand direct & agency clients & partners, • Partner with Sales to develop strategic account plans, drive renewals, and identify upsell opportunities, • Ensure clients are effectively activating Samba TV audience and contextual data across all major DSPs, SSPs, DMPs, and Social Platforms, • Build trusted relationships with stakeholders through proactive communication and white-glove service, • Lead business reviews focused on performance, delivery, and expansion opportunities, • Campaign & Platform Execution, • Oversee campaign setup and audience segment delivery across SSP and programmatic buying platforms, • Support clients through the full campaign lifecycle: planning, audience building, activation, and QA, • Provide platform education and training on how to request, build, and deploy Samba TV audiences, • Troubleshoot segment delivery issues and coordinate with technical teams to resolve activation challenges, • Strategic Partnership & Cross-Functional Collaboration, • Serve as a feedback loop between clients and internal teams to improve ease of activation and audience performance, • Partner with Sales on pre-sale planning, platform demos, and aligning client goals with audience solutions, • Represent Samba’s audience products with subject-matter expertise and a client-centric approach, • Collaborate with Product, Measurement, Revenue Operations, and Finance to deliver enhanced solutionsWho you are:, • Curious – Always learning, humble when you don’t know something, and eager to improve, • Proactive – You see opportunity in every challenge and work fast to deliver value to clients, • Collaborative – You’re a team player who thrives in a fast-paced, cross-functional environmentWhat you bring:, • 3–5 years of experience in account management, client services, or programmatic strategy roles, • Deep knowledge of audience activation and programmatic buying across DSPs (e.g., The Trade Desk, DV360, Yahoo DSP), • Solid working knowledge of DMPs (e.g., LiveRamp, Lotame, Adform) as well as SSPs (e.g., OpenX, Magnite, Freewheel), • Experience working with agencies and brand-direct clients to deliver audience solutions, • Strong communication and problem-solving skills with a proactive, collaborative approach, • CRM and project management tool proficiency (Salesforce, Jira, Asana, Trello, etc.), • Strong Excel skills (SUMIFS, INDEX MATCH, pivot tables, VLOOKUP); SQL is a plus, • Deep understanding of the digital advertising and programmatic ecosystem, • BA/BS with a focus on marketing, business, data, or related experienceSamba TV expects to offer a base salary between $80,000 - $90,000 USD per year for roles to be performed in New York City or California; actual base salary offered will depend on various factors including but not limited to location, experience, and performance. Base salary is just one component of Samba TV’s total compensation package for employees. Other rewards may include bonuses, short-term incentives and long-term incentives. In addition, Samba provides health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO), and other employee benefits.Requisition #E0002 Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba TV may collect personal information directly from you, as a job applicant, Samba TV may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.

Job Description About Atmosphere: Atmosphere is the world’s #1 streaming service for businesses, offering 35+ channels of engaging, audio-optional TV. From news, sports and nature to viral videos, art, and more, Atmosphere delivers fresh programming designed to elevate any business space. Our company was built from the ground up to create unparalleled value for advertisers and next-level entertainment for companies around the globe. About the Role: Atmosphere is in search of an ambitious and growth-minded Account Manager to provide unparalleled support to the National Advertising Sales Team. This pivotal role will significantly contribute to the organization's revenue growth initiatives by serving as the primary cross-functional point of contact for campaign planning, processing, and execution. The ideal candidate is organized, adept at quickly shifting priorities, technologically savvy, and possesses a remarkably positive attitude. This is a remote position that reports to the Director of Account Management of National Advertising Sales. Candidates must be based in the NYC area, for in-person client relationships and occasional team meetings. Responsibilities: • Offer technical and organizational support to the National Ad Sales Team in collaboration with the Advertising Operations (AdOps) team., • Provide pre-sales support, compiling sales data and building out media plans for key prospects and sales opportunities., • Build and manage campaigns for the National Ad Sales team., • Collaborate with clients, Revenue Generators, and the Creative/Brand Strategy team to gather necessary assets for campaign activation., • Communicates with Revenue Generators regarding key issues associated with their campaigns (timelines, assets, reporting, change requests, etc.)., • Collaborate with the Advertising Operations team to collect, QA, and distribute required assets and information for upcoming and live campaigns., • Prepare and review campaign reporting, distributing it to clients on a regular basis., • Collaborate with the internal accounting team to manage client billing., • Work closely with remote colleagues on a daily basis., • Nurture client relationships and embrace the mission to create an Army of Client Advocates., • Dedicated to establishing a new industry standard for client care and interaction., • Bachelor’s Degree (preferred), • 2+ years of related experience in account management or client services within the advertising/media industry. Experience with agencies is preferred., • Deep understanding of online advertising, strategy, and analytics., • Enthusiastic about advancing their career and expanding their expertise in Advertising Sales., • Working knowledge of the Microsoft Office suite., • Experience with Salesforce, Asana, and Adobe products are a plus!, • Detail-oriented, well-organized, flexible, and highly motivated., • Strong verbal and written communication skills., • Commitment to a high quality of work and excellent client services., • Company Equity, • Competitive insurance plans, • Company 401(k) with employer matching Don’t meet every single requirement? Research shows that women and underrepresented groups often hesitate to apply for roles unless they meet all the criteria. At Atmosphere, we’re committed to building a diverse, inclusive team where creativity, innovation, and teamwork matter most. If you're passionate about this role but your experience doesn't check every box, we still want to hear from you. You might just be the right fit for this or another role on our team. Powered by JazzHR xUvEXV0aPC