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Job Description Job Title: IT Project Manager Primary Location: Remote (Must reside in NYC) Position Type: Direct Hire Overview TalentFish is casting a line for an IT Project Manager! This is a full-time remote role (Must reside in NYC) Under the direction of the Senior Manager, Program Management Office, the IT Project Manager will work with global stakeholders, sponsors, and team members to plan and execute IT and technical projects and programs as part of the Global IT PMO team. What You'll Do (Skills Used in this Position) * Lead small to moderate complexity projects and support the delivery of larger programs under Senior PM or PMO guidance. * Develop and maintain project plans, timelines, risk/issue trackers, and status reports. * Coordinate cross-functional teams, manage dependencies, and ensure timely delivery of project milestones. * Facilitate meetings, prepare agendas, capture key decisions, and follow up on assigned tasks. * Routinely update project tools with accurate, timely information on progress. * Define project scope, goals, timelines, and resources required; acquire needed resources and participants to achieve goals within deadlines and budgets. * Plan, schedule, and track project timelines, milestones, and deliverables. * Lead project team adoption of the Solution Development Life Cycle (SDLC) through coaching and process articulation. * Lead complex and high-priority projects through SDLC stages/phases while keeping stakeholders informed of progress. * Create artifacts and documentation such as Project Charters, Project Plans, Deployment/Rollout Strategies, and other PM deliverables. * Develop and deliver progress reports, proposals, documentation, and presentations; conduct postmortems and implement recommendations. * Assist with requirements gathering, data analysis, and defining operational procedures. * Facilitate coordination and collaboration between department stakeholders, project leadership, and team members. * Use critical thinking to offer optimization solutions to processes and technology. * Monitor project progress, identify/mitigate risks, and manage scope/budget changes effectively. * Work occasional non-standard hours to support global stakeholders in the US, Europe, and the Asia Pacific. * Travel occasionally for team meetings or program needs. What You'll Bring to the Role (Ideal Experience) * Bachelor's degree (or equivalent experience). * At least 7+ years of experience supporting technology projects/programs within IT groups. * At least 3+ years of Agile, SCRUM, or hybrid waterfall/Agile experience. * PMP, CAPM, CSM, or similar Project Management certification preferred. * Expert knowledge of project management best practices. * Advanced knowledge of software development procedures and tools. * Strong understanding of ITSM policies, standards, and procedures. * Advanced proficiency with Microsoft Office Suite. * Advanced proficiency with Atlassian tools such as Confluence, Jira, Portfolio, and Structure. * Advanced understanding of technical terms, documentation, and technologies. * Strong knowledge of customer service practices and philosophy. Compensation Information The expected salary range for this position is $130,000 to $170,000 per year, depending on experience and qualifications. This role also offers comprehensive benefits, including health insurance, a 401(k) plan, and paid time off. TalentFish is committed to pay transparency and equal opportunity. The salary range provided complies with applicable state and federal regulations. This role requires authorization to work in the U.S. without current or future visa sponsorship. All offers are contingent upon the completion of a background check, which may include, but is not limited to, reference checks, education verification, employment verification, drug testing, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws. TalentFish is an employee-owned company pioneering a new realm in talent acquisition.

Job Description About the Role New York Empire Baseball is seeking a Guest Experience Associate to be the front-line connection between our organization and our players & their families. This is not just an administrative role—it’s a hospitality-driven position where anticipating needs, solving problems, and creating memorable experiences are at the heart of what you and we do. Working closely with the COO and General Manager, you will manage communications, registration, scheduling, apparel and gear orders, and day-to-day front office operations. Most importantly, you will ensure that every player and family feels welcomed, informed, supported, and inspired in every interaction. Key Responsibilities • Serve as the first point of contact for players and families by phone, email, and in person., • Proactively anticipate questions and needs—providing answers and solutions before they’re asked., • Manage and maintain our online registration system with accuracy and attention to detail., • Coordinate apparel, gear, and uniform orders and ensure timely fulfillment., • Support scheduling, facility use, and day-to-day operations of our indoor facility, The Arena. Required • Exceptional communication skills (verbal and written) with a polished & professional and friendly & warm tone., • Strong organizational skills and comfort with computer systems/online platforms., • Positive energy, intellectual curiosity, and a proactive, problem-solving mindset., • Ability to juggle multiple priorities while staying detail-oriented., • Background in hospitality, customer service, youth programs, or event management., • Experience or interest & passion in sports, recreation, or working with children and families. At New York Empire Baseball, we are passionate – and obsessed – with creating inspiring experiences for every player and family we serve. As a Guest Experience Associate, you’ll be part of a team that values enthusiasm, initiative, and the ability to turn small details into big impacts. This role offers exposure to all aspects of sports management, with future opportunities for growth in operations, programming, marketing, facility management, or business management. Company DescriptionAt New York Empire Baseball, we are passionate – and obsessed – with creating inspiring experiences for every player and family we serve. As a Guest Experience Associate, you’ll be part of a team that values enthusiasm, initiative, and the ability to turn small details into big impacts. This role offers exposure to all aspects of sports management, with future opportunities for growth in operations, programming, marketing, facility management, or business management.New York Empire Baseball is changing the world of baseball instruction and coaching, one player at a time. Science based content. Inspiring, educated coaches. And a culture the likes of which no baseball field has ever seen.

Job Description About the Company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality. What we offer: AKAM is proud to be Great Place to Work-Certified™. Learn more about our company by visiting akam.com. Our benefits include several healthcare, dental and vision options, a retirement program, paid time off plans, 11 paid holidays per year, educational reimbursement, transportation discount purchase programs, service, and performance awards – in addition various social and recreational activities. Position Overview: As a Portfolio Project Manager, you will be responsible for managing multiple projects from start to finish, ensuring adherence to timelines, budgets, and quality standards. Your excellent organizational skills, attention to detail, and ability to work collaboratively with cross-functional teams will be essential for achieving project objectives. This person will be required to commute for site visits once or twice a week to Westchester and CT area. Responsibilities include, but not limited to: • Coordinate with external contractors and suppliers to ensure timely delivery of materials and services., • Oversee the installation process in each apartment, ensuring all work is carried out safely, efficiently, and in compliance with relevant regulations., • Conduct regular inspections and quality checks to ensure the replacement windows meet the established standards and specifications., • Collaborate with the property management team and the Board of Directors to communicate project updates, timelines, and potential disruptions to residents, minimizing any inconvenience., • Manage project budgets, monitor expenses, project cashflow disbursements and make cost-effective decisions to ensure the project remains within budget., • Maintain accurate project documentation, including progress reports, change orders, and completion certificates., • Proactively identify and resolve any project-related issues, working closely with stakeholders to find practical solutions., • Ensure effective communication and collaboration with cross-functional teams, including architects, engineers, contractors, and property management staff. Qualifications: • Bachelor's degree in construction management, engineering, or a related field preferred (equivalent experience will be considered)., • Proven experience as a project manager, preferably in a similar construction or property management setting., • Strong knowledge of construction practices, particularly in window replacement projects., • Excellent organizational and time management skills, with the ability to prioritize tasks effectively., • Strong interpersonal and communication skills, with the ability to interact with a diverse range of stakeholders., • Detail-oriented mindset with a commitment to delivering high-quality results., • Familiarity with relevant construction codes, regulations, and safety standards., • Proficiency in project management software, tools, and best practices, • Ability to work independently while functioning as part of a collaborative team., • Must be able to perform high quality work with only remote supervision, • Proficient with MS PowerPoint, Excel, Word, Visio, and Project Skills, • Familiarity working in companies with a decentralized multi-location operating structure Benefits: • 401(k) Retirement Plan Matching, • Health Insurance, • Dental insurance, • Vision Insurance, • Ancillary Benefits, • Health Savings Account, • Flexible Spending Account, • Life Insurance, • Paid Time Off, • Company Events, • Employee Assistance Program, • Employee Referral Program, • Employee Engagement Committee AKAM Living Services, Inc., is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.

Job Description Building a Brand Starts with a Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Location: Remote - Candidates must reside in NYC tri state area What You Would Get To Do: In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Associate Project Manager will consistently deliver exceptional service to our high-touch clients through excellent project management and creative solutions. This position will support virtual, in-person and hybrid events which include but are not limited to; internal programs, client-facing events including conferences, hospitality, thought leadership, sporting, and cultural programs. Your Contributions • Full life-cycle planning and execution of multiple key events in a digital/virtual capacity, and in-person, • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders, • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting, • Sourcing, negotiating and managing site selections, contract management for venues and suppliers, • Coordinate registration, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management, • Work with the team to ensure adherence to the client's standards of operation and policies; ensure compliance and risk guidelines are followed, • Travel (when applicable, approximately 20-40% annually) for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events, • Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements, • Co-plan with colleagues and the client on larger scale programs; strong team player, • Share knowledge of best practices, new suppliers, services and venues, • 2 – 4 years' event management experience, preferably in a corporate or financial environment, • Bachelor's Degree preferred, • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively, • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines, • Virtual event experience preferred – Webex and Zoom experience a plus, • Leadership/influencing/negotiation and decision-making skills, • Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions, • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles, • Strong client management skills, • Strong oral and written communication skills, • Ambitious, proactive and highly organized, • Willing to travel to various locations for site-visits and on-site management of events, • Experience working with large and complex databases preferred, Cvent experience preferred, • Proficient with Microsoft Office, • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description As a Portfolio Lead, you are accountable for excellent service, the smooth functioning of QE Solar projects, and meeting or exceeding the negotiated service-level requirements for every internal and external client engagement. Success will come from your excellent project management skills, familiarity with solar operations & maintenance, financial awareness, human resources and its various disciplines, and working knowledge about the industry each project takes place in. Great Portfolio leads are detail oriented, organized, customer focused, diligent, intellectually curious, adaptable, resilient, comfortable with logistical challenges and possess above-average technical writing and communication skills. Travel Requirements: As needed to meet service-level requirements and for required business meetings Essential Duties & Approximate Commitment of Time • Scheduling required calls and meetings; Performing all required project activities & compliance, assigning resources as necessary. Escalates concerns to ensure that projects stay on-track. Track and advise on progress against established project milestones. Track and advise on progress against established project budgets (time, resources, materials, overall costs, etc.). Portfolio Leads are frequently the primary client point of contact (POC) for all day-to-day activities and management of assigned projects in the portfolio. 25%, • Ensures consistency of outputs against the QE Solar standards and in accordance with client(s) requirements. Project assignments may include, but are not limited to: operational oversight, logistical management/coordination, site audits, communication, etc. 25%, • Management and oversight of assigned project portfolios and battery storage systems (BESS) including all preventative maintenance, troubleshooting, repairs and operations; Occasional project site visits as well as remote troubleshooting/analysis via smart software platforms. 20%, • Ensures project continuity in the event resources shift or are re-deployed during a project’s life- cycle. Works with Commercial Assets Manager, advisors, consultants, clients, and other QE Solar team members to evolve and continuously improve processes, practices, and services. Presentation and report development using technologies such as PowerPoint, Word, Excel, etc. 15%, • Moves projects/portfolios ahead through managerial courage, candor, and ability to ‘stand-alone; Ensures that deadlines and project requirements are met or exceeded; Provides daily oversight and direction to field staff; participates in staff hiring, performance management, co aching and training. 10%, • Knowledge creation, gathering, recording: Updates and maintains technology systems, records, operating processes, procedures, and guidelines; Other responsibilities as directed by upper management. 5% Position Requirements Education Required: • PMI certification a plus; Expertise in Excel, Google, MS Office, SmartSheet; Ability to read and understand electrical/mechanical diagrams, project design drawings and other architectural plans/construction documents; Proficient understanding of electrical measurement tools, performance testing procedures and product/software program interfaces; Ability to read and interpret PVSYST models and engineering/design data, • Inverter and/or BESS manufacturers’ certifications (e.g SunGrow, Power Electronics, Solectria, etc), Thermography certifications (Level 1) and IT/networking skills (MODBUS, TCP/IP, FIBER, SCADA, SEL), • NABCEP PV Installer Certification a plus, • Minimum OSHA 30 Certification and completion of NFPA 70E courses, • Renewable energy, especially solar and/or photovoltaic systems experience required; Engineering, Life Sciences, Utilities, Private Equity, Financial modeling and Consulting, • Physical Requirements: Ability to lift 25 pounds, • Ability to move safely over uneven terrain, • Ability to sit or drive for prolonged periods, • Ability to safely climb ladders while carrying 50 pounds, • Ability to work in extreme weather Job-specific Competencies: In addition to the specific work experience and skills, QE Solar also seeks someone with the qualities listed below: • Exceptional work ethic, with strong values and principles, • Able to work well independently and with minimal supervision, • Willingness to work irregular schedules to meet client/project deadlines, • Exceptionally strong communication skills, both written and verbal, interpersonal, and teamwork skills, • A firm commitment to client, team, and organization success, • Flexible and accommodating and able to go above and beyond the basic expectations when required, • High follow-up and organizational skills, • Detailed-oriented, with attention to detail for tasks that have zero tolerance for errors, • Curiosity, • 100% paid employee premium on health benefits; additional dependents at low costs and great plans for Health, Dental, Vision, FSA or HSA, • Wellbeing and Employee Assistance, • Perks at Work Marketplace for discounts on gym memberships, classes, tech, vacations, tickets, and more, • Family Building and Adoption Assistance Programs, • Learning & Development Opportunities Location : Springfield, NJ Employment Type: Full-time Location: United States Statement to all Third-Party Agencies and Similar Organizations: QE Solar accepts resumes only from contracted recruiting agencies with formal service agreements. Please do not send unsolicited resumes or outreach emails to our QE Solar employees, hiring managers, or team members without expressed consent or contract for services. QE Solar is not responsible for any fees or charges associated with unsolicited resumes or services.

Job DescriptionELLKAY is a nationwide leader in health care data interoperability delivering innovative solutions that support the data migration needs of all members of the healthcare ecosystem. ELLKAY is playing a vital role in helping healthcare organizations access and share data among disparate systems. We are recognized by our e-health industry partners, independent medical group practices, hospitals and health systems, laboratories, and payers as the “Healthcare Data Plumbers” that make data migration and interoperability possible. Our 'Client-first' focus has made ELLKAY one of the most respected healthcare IT companies in the nation. We value our clients and believe that strong relationships are the foundation for a strong company, and we're dedicated to providing connectivity to the healthcare industry. Company Culture: We deal with medical data and we take our work very seriously, but not ourselves. If you’re a smart, hard-working, dedicated individual who thrives in a laidback, friendly work environment, ELLKAY may be the place for you. We’re committed to attracting good people who are passionate about the work they do. ELLKAY was founded over a decade ago on the values of innovation, efficiency, and service created in a collaborative work culture. As we have grown, we are proud to still possess the same energy and passion for what we do. We strive to provide exceptional customer experiences to our clients, which begins with first employing amazing people. ELLKAY is proud to maintain a high-quality, innovative, and diverse workforce. Job Description: This is a full-time, technically oriented-professional exempt position. A senior project manager in this position will be responsible for leading team(s) to deliver project(s) that span across multiple software solutions in the ELLKAY product suite to support our growing Health Care Delivery customer base. This includes management of issues, risks, and project change requests to ensure successful and on-time project delivery. The Sr. Project Manager – EMR Migrations has the authority to run each project on a day-to-day basis and is responsible for establishing and cultivating a positive working relationship with each customer from an Operations perspective. Essential Duties & Responsibilities: • Oversee the successful implementation of ELLKAY’s most complex EMR Migration and Data Archiving Solutions in the ELLKAY product suite., • Provide leadership for the project team by coaching, mentoring and motivating team members to meet project goals, adhering to their responsibilities and project milestones., • Work with customers to develop a comprehensive data migration strategy including goals, extraction plans and validation of migrated data., • Manage all aspects of multiple related projects to ensure overall success of the customer implementation., • Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence., • Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one or more initiatives simultaneously., • Manage the day-to-day project activities and resources and chair the regular project status update meetings with the customer., • Create and follow prescribed policies, procedures, and processes for a successful implementation., • Demonstrate a functional acumen to support how solutions will address client goals., • Monitor, track, and control outcomes to resolve issues, conflicts, scope changes, dependencies, and critical path deliverables., • Understand interdependencies between technology, operations, and business needs., • Serve as primary point of contact for all project communication, both oral and written, • Set and manage appropriate expectations both internally and externally., • Collaborate and work with cross functional teams effectively, with a focus on organizational goals., • Participate and drive innovation towards process improvement., • Self-motivated, decisive, with the ability to adapt to change and competing demands., • Exceptional ability to communicate professionally with people at all levels of the organization and external contacts both verbally and in writing., • Demonstrated organization and planning abilities., • Strong skills with critical thinking, attention to detail, problem solving and decision-making capabilities., • Knowledge and experience in clinic or hospital-based applications and workflows., • Experience leading multiple large-scale and multifaceted projects., • Experience leading, motivating, and managing various project team sizes, including internal and external resources., • Demonstrated success in managing and delegating in a team-based environment., • Bachelor’s degree in appropriate field of study or equivalent work experience., • 5 years of related experience in the healthcare industry., • 5 + years of project management experience, including tracking and planning projects., • Intermediate level of proficiency with MS Project, Excel, Visio, and PowerPoint. ELLKAY offers a comprehensive and competitive benefit package that starts day one! Including: • A Competitive salary, • 401k w/ matching – once eligibility is met, • Work/life balance, • Paid Volunteer Program, • Flexible working hours, • Unlimited PTO, • Remote work options, • Employee Discounts, • Parental Leave, • Working with talented, collaborative, and friendly people who love what they do, • Professional growth within, • Innovation environment At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets. For more information on our company, visit . ELLKAY LLC is a Smoke-Free Workplace. ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Position: Sales Consultant Location: Brooklyn, NY Reports to: Outside Sales Manager Hours: Full-time, 40 hours per week (some evenings/weekends) About the Position Brooklyn SolarWorks is seeking a passionate Solar Sales Consultant to join our dynamic Sales team. As a Solar Sales Consultant, you are the face of Brooklyn SolarWorks in our community. You are the expert that guides homeowners through the exciting, and seemingly complex journey, to going solar. You are comfortable presenting complex topics in an easy-to-understand way for our clients. You are a pro at all things solar in NYC, and project warmth and integrity in all customer interactions. The rapport you build with our customers will help you build a referral network of friends and neighbors, through which you will increase your sales volume and continue to spread clean energy throughout the city. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: * Complete daily phone and in-person consultations. * Gather information to accurately identify your customer’s solar needs. * Prepare and share quotes with our customers. * Satisfying all customer questions and concerns about their potential solar installation. * Prepare loan applications for customer completion. * Generate and share contracts. * Signing new customers up for installation - and passing the project along to our permitting team. * Generate referral business. * Attending company meetings and events. * Providing customers with quotes and tax credit information. * Providing after-sales service including courtesy calls and site visits. * Carry out additional duties as required by the Manager. Required Skill Set: * At least (3) three years of sales consultant experience. * Valid NYS Driver’s license. * A clean driving record is required. * Excellent interpersonal skills. * Friendly disposition. * Ability to relate technical information in easy-to-understand terms. * Ability to travel around the city and work irregular hours. * Marketing strategies and consumer psychology experience. * Strong computer skills (Google suite etc). * Ability to work independently and under moderate supervision. * Strong Relation-building skills. * Prior sales in a B2C environment. * Technical sales experience. * Referral business experience. Preferred Skill Set: * Bi-lingual (spanish). * Prior solar sales experience is strongly recommended. * Knowledge of industry trends. * A passion for Brooklyn SolarWork’s mission. Benefits/Compensation: * Pay: $50,000.00 - $60,000.00 per year, On Target Earnings (OTE) is $80k- $120k+ annually (commission) * (Free options are available) Health (HSA), Vision, Dental and Life Insurance * 401k (Traditional & Roth) retirement plan + 4% tiered company matching. * Transportation perks/benefits * Paid Time Off + Sick Days * 11 Company Holidays * Quarterly Profit-sharing Bonus * Free Employee Assistance Program * Monthly Commuter Travel Benefits (MTA Metrocards) * Occasional Company provided snacks and lunches * Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Interested applicants must provide a resume to be considered. Candidates may apply through: Career’s Page: Email: General Application Link: Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % 1 day remote 50% Work from home is available post probationary period (3 months). About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards * 2023-24, Solar Power World’s Top Contractors * 2024, Forbes Home’s Best Solar Companies in New York * 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey * 97% reported having a positive working relationship with coworkers * 92% reported they would recommend this company as a good place to work * 92% reported being treated respectfully and fairly Company DescriptionAt Brooklyn SolarWorks, we’re always looking for new faces to join our team. We are a group of solar warriors and environmental advocates that are committed to diversity and inclusion. We often recruit from outside the conventional boundaries of our industry to achieve a balance that is fundamental to our success and evolution as a company. Brooklyn SolarWorks is an innovative solar company based in Gowanus, Brooklyn. We are passionate solar warriors changing the way New York City powers its buildings. We have been mentioned in national media from Bloomberg, Fast Company, and New York Times. Our company motto is "Make Sun Fun" and we do all we can to live that on a daily basis.At Brooklyn SolarWorks, we’re always looking for new faces to join our team. We are a group of solar warriors and environmental advocates that are committed to diversity and inclusion. We often recruit from outside the conventional boundaries of our industry to achieve a balance that is fundamental to our success and evolution as a company. Brooklyn SolarWorks is an innovative solar company based in Gowanus, Brooklyn. We are passionate solar warriors changing the way New York City powers its buildings. We have been mentioned in national media from Bloomberg, Fast Company, and New York Times. Our company motto is "Make Sun Fun" and we do all we can to live that on a daily basis.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for an experienced, highly effective SpringWorks Program Manager focused on the program management across a defined set of customers' SpringWorks onsite program. You will serve as the face of the SpringWorks program to the customer. This role balances program management, customer management, and building compelling customer stories through strong communication and collaboration skills. What you'll be doing: • Program & Project Management:, • Drive and own ongoing program management of complex customer initiatives, including project planning and documentation, resource allocation, timeline management and cross-functional stakeholder engagement to ensure on-time and on-budget delivery of customer specific initiatives with outcomes that delight the customer., • Strong focus on working with the customer to serve as the SpringWorks subject matter expert, • Collaborate closely with the Customer Success account team and with other relevant stakeholders at all levels to gather requirements, communicate progress, and ensure alignment on the customer's onsite program objectives, key performance indicators, and SLAs., • Drive on-time and on-budget delivery of the onsite program priorities while establishing and managing customer expectations along the way., • Own program progress through development of high quality project plans and progress reports for ensuring adherence to deadlines and deploy strong risk management strategies, including early identification and implementation of effective mitigation strategies., • Act as the SpringWorks operational owner for the account to understand the root cause of escalations and issues to diligently resolve with internal partners and any required process creation or optimization., • SpringWorks Customer Relationship Building:, • Build rapport with customer main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies., • Strong partner to the Strategic Account Manager or Customer Success Manager., • As a SME, make recommendations that help the customer achieve desired outcomes. Continually assess efficiency and efficacy of the program to proactively address gaps before they become issues., • Cross-Functional Collaboration:, • Build strong internal relationships across other departments, including SpringWorks Clinical teams, Customer Success, Marketing, Product, amongst others to ensure seamless program execution and smooth integration of processes., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the customer experience., • Performance Monitoring and Reporting:, • Drive the tracking and reporting of KPIs across your programs to measure the effectiveness and efficiency., • Build actionable insights to shape program strategy and delivery., • Take a data-driven approach to build and share customer facing reporting which illustrates the value story of the onsite program and services., • Building dashboards using pre-modeled data to meet customer account/onsite program needs., • Translating business questions into analytics needs to create and maintain compelling value and operational narratives., • Drive SpringWorks section of Quarterly Business Review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics., • Collaborate with Strategic Customer Success Manager to ensure program metrics are coordinated with broader business and revenue goals., • On time, on budget delivery of onsite program initiatives and reporting for customers and internal stakeholders., • High customer satisfaction for onsite programs, • Bachelor's degree or equivalent experience required, • 4+ years of experience working in customer-facing program/project management and/or operations., • Strong organizational and communications skills to manage internal/external stakeholder expectations, • Expert relationship builder with the ability to build a rapport and trust with stakeholders (customer, internal, and senior leadership) to achieve results and get initiatives across the finish line in a remote environment., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • Highly organized and can successfully manage multiple projects and multiple work streams across different functions, in a fast paced environment, • Experience with organizing and synthesizing data to tell a compelling story., • Strong execution bias who moves seamlessly between diving into the details and driving the strategic vision., • You have a proven ability to think holistically while being deeply analytical and detail-oriented., • Self starter who thrives when given autonomy; solution-focused mindset in constantly changing and ambiguous hyper-growth environments., • Proven track record in translating business needs into scalable and impactful programs and solutions., • PMP certification is a plus, • Looker (or similar tool) experience is a plus, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.) At Redis, you'll work with the fastest, simplest technology in the business—whether you're building it, telling its story, or selling it to our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. You in? Who we are? Come and join us at Redis, where our success and diverse global culture make us the ideal choice for your next career move. When you join us, you'll begin a new and exciting career journey on which you'll enjoy professional success, learn valuable new skills, and make lifelong friends. Why Redis? Data is the lifeline of every business, and Redis helps organizations reimagine how fast they can process, analyze, make predictions and act on the data they generate. Redis provides a competitive edge to more than 8,000 global businesses with Redis Enterprise. We have major strategic partnerships with cloud vendors Amazon Web Services, Microsoft Azure, and Google Cloud. Why would you love this job? As an Engagement Manager, you will be responsible for the delivery of our service projects to our customers over a multi-week period ensuring that requirements are being met by our consultants and deliverables arrive on schedule. The Professional Services team uses an Agile model to design, develop and deliver our consulting services to our customers. The ideal candidate has a technical background, proven project management experience, team leadership abilities and business development experience. You enjoy managing a wide variety of technical projects – demonstrating an attention to detail, patience and pragmatism - never losing sight of the customer's business objectives. What you'll do: • Experience with new technology adoption, business transformation and change management., • Project Management Professional (PMP) and/or Agile Scrum certifications., • BS in Computer Science / B.A. or equivalent technical work experience. Extra great if you have: • Previous experience with open-source solutions and/or NoSQL platform products is a plus., • Professional Services and/or Development Management experience is a big plus. The estimated gross base annual salary range for this role is $102,933 – $154,311 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate's work location, qualifications, experience, and competencies. Base annual salary is one component of Redis' total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available. #LI-Remote #LI-WK1 #LI-DNI As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees' differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.

Job DescriptionDescriptionWork Hours 8AM to 5PM Days Onsite Mt Laurel NJ: Monday, Thursday & Sunday Remote: Friday & Saturday Be Part of the Team Behind the Game Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled, versatile, strategic, and customer-focused Service Delivery Lead, with a strong foundation in enterprise IT systems to join our team. This role is responsible for serving as the technical liaison and trusted advisor for a strategic client. The ideal candidate will have a good understanding of enterprise IT infrastructure and Operations, a strong customer orientation and a willingness to roll up their sleeves when necessary. Key ResponsibilitiesCustomer Engagement & Advocacy • Act as a technical escalation point of contact for assigned customers, fostering long-term strategic relationships., • Understand client’s business goals and technical environment to proactively guide and align IT solutions to their needs., • Regularly review system health reports, performance metrics, processes, and KPIs to provide insights and strategic recommendations.Service Delivery & Communication, • Collaborate with internal support and engineering teams to ensure timely resolution of issues and seamless service delivery., • Communicate complex technical issues and solutions clearly to both technical and non-technical stakeholders., • Identify patterns in incidents and outages, propose improvements and drive long-term operational excellence. ITIL-Based Process Oversight, • Support event, incident, problem, and change management efforts for our 1 using ITIL best practices., • Coordinate root cause analysis and ensure timely follow-up with clients for major or recurring issues., • Monthly reporting to highlight KPIs and Metrics, • Historical experience managing and administering Windows Server environments, • Strong knowledge of network device configuration and administration of Cisco routers/switches., • Understanding of cloud solutions on Microsoft Azure and AWS platforms, including hybrid environments ., • Previous experience with virtualization technologies, including VMWare.Customer-Facing and Strategic Skills, • Proven success in a Technical Account Manager or customer-facing engineering role., • Capable of interpreting system metrics and translating them into meaningful, business-aligned actions.Soft Skills, • Excellent communication and interpersonal skills; able to bridge the gap between business needs and technical solutions., • Strong presentation and documentation abilities., • Highly self-motivated, organized, and comfortable working both independently and collaboratively. Leadership & Team Coordination:, • Technical Expertise: Strong hands-on skills in network, server, monitoring, and ticket management. Able to troubleshoot and resolve issues when additional resources are needed. This would not be the primary role but having someone who can roll up their sleeves as needed, • Process & Standards Implementation: Experience with ITIL frameworks and driving adoption of best practices for incident, problem, and change management., • Operational Improvement Mindset: Ability to identify gaps, propose improvements, and facilitate continuous improvement initiatives., • Stakeholder Management: Strong communication and interpersonal skills to interface with Blue Mantis and customer stakeholders, articulate value and manage expectations., • Game Day Coverage: Cover critical events, including weekends, with the ability to coordinate with remote teams and provide leadership in Eric’s absence., • Reporting & Analytics: Capable of providing operational reports, ticket analysis, and recommendations for service improvementPlease note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Job Description Location: New Jersey, New York, Pennsylvania (Prefer candidate lives within 50 miles of Carlstadt, NJ) Position Overview: We are seeking a dynamic and driven Territory Account Manager to manage and grow our business across New Jersey, New York, and Pennsylvania. This role will focus on maintaining an existing book of business while identifying and executing opportunities for growth. The ideal candidate will have minimum of 12 months experience in outside sales and a working knowledge of the Moving & Storage industry. The role is remote, with in-person customer visits and regional travel. Key Responsibilities: • Manage and grow an inherited portfolio of clients within the Moving & Storage industry., • Establish, maintain, and nurture strong relationships with existing & new customers., • Identify new business opportunities and expand market presence within the assigned region., • Handle pricing negotiations, order entry, and inventory management to meet customer needs., • Optimize delivery routes to ensure efficiency and timeliness of service., • Regularly update and report to the Senior VP of Sales on business performance and sales strategies., • Collaborate with cross-functional teams to resolve customer inquiries and improve service. Qualifications: • Minimum of 12 months outside sales experience, preferably in the Moving & Storage industry., • Knowledge of inventory management and pricing strategies., • Excellent communication and relationship-building skills., • Proven ability to manage multiple accounts and meet sales targets., • Ability to work independently and stay self-motivated in a remote work environment., • Strong organizational skills with attention to detail., • Ability to travel regionally, with a valid driver's license. Benefits: • Competitive salary with opportunity to earn commission based on performance., • Work-from-home setup, including a company-provided cell phone and laptop., • Car allowance and reimbursement for travel expenses., • Opportunities for professional growth within a fast-paced, dynamic industry. Related Industries: Transportation, Logistics, Equipment, Supply Chain, Freight and Shipping, Warehousing and Distribution Sales Company DescriptionEquipment Supplier looking for an Operations Manager.Equipment Supplier looking for an Operations Manager.

Job Description Are you a dynamic, seasoned client professional who lives on Long Island, NY and who excels at managing clients and can also help cultivate a client management team by developing processes and best practices - and delivering solutions that scale? If so, this Client Program Manager role is for you. We are looking for someone who has experience managing all aspects of client relationships and who wants to join a dynamic team that is quickly scaling to transform care delivery with its market-leading automated virtual health platform. In this position, you will need to bring passion as well as skills in relationship building, consulting, project management, business analysis, reporting, software lifecycle management, and scaling an organization. This position will require regular transportation to multiple locations primarily on Long Island but also to other sites across New York City. Responsibilities: • Be the focal point for the client’s every need and become a trusted advisor with clients by deeply understanding their business and aligning their needs with our solutions, • Track and monitor client status, identifying areas of concern, and pursue growth and upsell opportunities., • Drive the onboarding of new client accounts and ensure successful implementations as well as deep trusted relationships. • Write technical and functional requirements, when necessary, during implementation., • Act as client advocate while effectively collaborating with internal teams, including product management, content, engineering, growth, and finance., • Support the reporting and analytics needs of the client., • Build out client management processes internally and identify best practices. • Coordinate, execute, track, and deliver various customer projects from initiation through completion., • Identify and resolve operational and services related issues to ensure customer satisfaction. • Assess risks at the customer project level so as to develop and execute risk and contingency management plans as needed., • Inform senior management and clients on project status, schedules, and key issues on a regular basis. • Provide timely responses to all customer-driven performance inquiries., • Bachelor’s degree, • 7+ years experience in account management & client services organizations working with large clients, healthcare provider system clients preferred, • Experience in healthcare, providing or supporting care to patients, • Experience in communicating with senior business leaders, • Experience with healthcare ROI models, • Experience working in an organization that provides software as a service, • Experience using Microsoft Office, Google applications, Jira, Confluence, project management tools Capabilities (skills or knowledge required for success):, • Excellent written and verbal communication skills, • Exceptional client relationship-building skills, • Strong critical thinking and analysis skills with a passion for solving problems that have not been solved before, • Strong project management skills, • Ability to communicate well with people at all levels, • Ability to work cross-functionally in a dynamic team environment, • Ability to manage influence through persuasion, negotiation, and consensus-building, • Ability to visit client sites within the New York area but concentrated on Long Island multiple times a week To help get us there, we’re cultivating a diverse and vibrant team that works together to change the way healthcare is delivered. As a rapidly growing company, we’ve embraced several core values that guide both our culture and team: • We care about people – the patients our chats are designed to help, the care team members who use our solutions, our partners who help bring our products to market, and most of all, our team members with whom we work. We strive to be empathetic and trusting, to understand and create space for the sharing of feelings and perspectives from others., • We are data-driven. We strive to make decisions based on the best available data. If data changes, we will be open to changing our perspective. We will always endeavor to collect and create the most rigorous data we can. We, similar to the best healthcare providers, are evidence-based., • We are passionate about improving the health & care of every person we can, and we are passionate about building a sustainable company that can impact the lives of as many people as possible. We are passionate about doing it with team members who share the same passion., • We strive to be proactive. Just like we are trying to move healthcare from being reactive to proactive, we value pushing things forward – solutions, ideas, the business, ourselves., • 401k plan, • Medical, Dental, Vision benefits, • Monthly Grubhub Stipend, • Flexible* PTO, • Paid parental leave, • Fully Embrace Remote Teamwork, • Career Development, • MacBook Pro and hardware stipend to get you started

Job Description ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies. Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today’s data-rich world. ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy. Job Description: We are looking for a dynamic and experienced Technical Project Manager with Epic certification and a strong understanding of Epic Bridges to lead complex healthcare integration projects. In this role, you will manage end-to-end delivery of interfaces between Epic and third-party systems, ensuring alignment across technical, client, and internal teams. This is a full-time, computer-professional exempt position. The Technical Project Manager in this position will be responsible for delivering project(s) that span across multiple software solutions in the ELLKAY product suite to support our growing laboratory and hospital client base. This includes the full project management cycle, including management of issues, risks, and project change requests to ensure successful and on-time project delivery. The Technical Project Manager has the authority to run each project on a day-to-day basis and is ultimately responsible for establishing and cultivating a positive working relationship with each laboratory or hospital client from an Operations perspective. Essential Duties & Responsibilities: • Own project delivery for Epic integration initiatives involving Bridges application build., • Coordinate with Epic-certified analysts, technical teams, client stakeholders, and vendors., • Develop and maintain project plans, timelines, and deliverables across multiple concurrent projects., • Facilitate Kick-off, status, and escalation calls with internal and client teams., • Identify and mitigate project risks while keeping stakeholders informed., • Oversee testing and validation phases (unit, integrated, UAT)., • Ensure projects meet client requirements, Epic standards, and company SLAs., • Maintain documentation, including specs, mapping sheets, and change logs., • Manage all aspects of multiple related projects to ensure overall success of the customer implementation, • Manage the day-to-day project activities and resources and chair the regular project status update meetings with the customer, • Provide status reporting to internal and external leadership / stakeholders regarding project milestones, deliverables, dependencies, risks, and issues, • Epic Bridges Certification, • 2+ years of project management experience, including tracking and planning projects, • 2+ years of experience working with hospital clients preferred, • Strong knowledge of HL7, Epic Bridges, and EHR/PM interoperability., • Proven experience leading technical or interface teams in client-facing roles., • Excellent communication, organizational, and problem-solving skills. ELLKAY offers a comprehensive and competitive benefit package that starts day one! Including: • Medical, Dental, and Vision benefits, • Employer-paid Life and LTD, • 401k w/ matching – once eligibility is met, • Work/life balance, • Paid Volunteer Program, • Flexible working hours, • Unlimited PTO, • Remote work options, • Employee Discounts, • Working with talented, collaborative, and friendly people who love what they do, • Professional growth within, • Innovation environment At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets. For more information on our company, visit . ELLKAY LLC is a Smoke-Free Workplace. ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As a member of Botify’s Professional Services Organization, the Customer Program Manager plays a crucial role in facilitating collaboration between Botify and its most strategic clients. They are instrumental in ensuring the seamless execution of multi-threaded implementation and service programs on the Botify platform. Customer Program Managers act as the linchpin connecting key stakeholders and initiatives, providing both structure and direction within client relationships and internally. Your responsibilities: • Maintain a portfolio of strategic customers, partnering closely with Botify Account Team members to drive strategy and cultivate long-term relationships with key client stakeholders., • Identify key performance indicators (KPIs) and develop Success and Engagement plans to accelerate adoption and guide clients towards desired outcomes., • Oversee and project manage product implementations for both new strategic customers and existing clients, expanding their Botify product scope., • Regularly monitor and provide updates on client health and adoption to expand engagements and identify opportunities for maximizing value from Botify., • Monitor platform functionality and integrations for customers, coordinating technical work with Botify's support team and professional services resources when necessary., • Coordinate and lead complex technical discussions in collaboration with Botify support or engineering team resources., • Develop and deliver content for client-facing sessions and executive business reviews (both remote and on-site) in partnership with Account Managers and SEO Success Managers., • Partner with Account Managers to identify and execute growth strategies., • Assist in building and implementing internal processes to enhance efficiency in service delivery. Your qualities: • Creative Problem Solver, • Autonomous and Independent, • Works well under pressure and in ambiguous situations, • Strong technical acumen Experience: • 4+ years of experience in client-facing roles with a focus on Program Management, Project Management, Technical Customer Success, Implementation Management, or similar roles, preferably in a B2B SaaS environment., • Significant customer-facing experience leading enterprise customers through business or technology transformations, with large account/project management experience., • Experience working with complex enterprise software solutions., • Proven ability to facilitate and contribute to complex technical discussions., • Unlimited Time Off, • 11 company holidays, • 16 weeks of parental leave, • Summer Fridays, • ClassPass Subscription, • Team building events and initiatives, • Flexible work policy, • Commuter benefits, • 401k, • Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Job Description Job Title: Payroll Coordinator Job Summary: CASES is a New York City agency at the forefront of the intersection between behavioral health and involvement in the criminal justice system. Our mission is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create community success opportunities. The Administrative Services division provides essential operational support to ensure the success of our mission-driven programs and services. CASES is looking for a Payroll Coordinator that will play a critical role in supporting the financial and operational integrity of the agency. Reporting to the Payroll Manager, the Payroll Coordinator is responsible for assisting with the accurate and timely processing of biweekly payroll for salaried and hourly staff. This includes reviewing and entering payroll data, managing payroll-related inquiries, ensuring compliance with federal, state, and local regulations, and serving as a liaison between Payroll, HR, and Finance. The Payroll Coordinator also plays a key role in maintaining payroll records, preparing reports and reconciliations, and providing essential support during audits. This position is ideal for a detail-oriented professional with a strong understanding of payroll systems and a commitment to service excellence. Salary: The salary range for the role is $58,000 - $60,000 per year. Shift Hours: This position is full-time working Monday through Friday from 9:00 am to 5:00 pm. Location Address: 151 Lawrence Street, 3rd Floor, Brooklyn, N.Y. 11201 Workplace Flexibility: Hybrid, for roles that have at least 1 full day remote per week. What you will be doing: • Assisting with all aspects of the biweekly payroll process for salaried and hourly employees. Review timesheets for accuracy and enter data in the payroll system. Transmits the payroll in the absence of the Payroll Manager., • Serves as the back-up staff for processing all payroll activities in the absence of the payroll manager., • Assisting in reviewing Personnel Action forms for completeness, before entering data in the ADP payroll system, including items such as salary changes, grant allocations, account code changes., • Responsible for downloading the bi-weekly JE upload file from ADP, for posting in to the accounting system, Sage and saving those files accordingly., • Entering data in ADP related to direct deposits, garnishments, and other deductions., • Responsible for preparing all the payroll bi-weekly invoices, for submission to fiscal., • Working with the Payroll Manager to review the payroll data, edit report for accuracy and make corrections as needed, prior to submission to ADP., • Working with the Payroll Manager to prepare backup reports as needed for salary reports such as the Consolidated Fiscal Cost Report (CFR), pension non-discrimination testing, and Form 990., • Responsible for preparing the quarterly 941 form reconciliations., • Responsible for preparing and submitting the quarterly employee statistical report with the Labor department., • Assisting reconciling voluntary payroll deductions with vendor reports and working with Human Resources staff as needed to audit and ensure accuracy., • Works with Payroll Manager in a role of customer service, responding to payroll inquiries in a timely manner., • Serves as the liaison payroll staff for working with HR staff, to resolve data discrepancies and any other related matters., • Responsible for assisting the payroll manager to collect and provide the required support data and documentation during audits., • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor., • Associates degree or equivalent work experience, • A minimum of 3 years’ experience working with payroll, • Excellent communication and interpersonal skills, • Strong attention to detail, • Excellent computer skills, Excel, Word and experience with payroll processing, ADP Workforce Now (preferred) Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm ET. 35 hours per week excluding breaks.

Job Description JOB DESCRIPTION Two positions here! Job Title: HR Associate Department: HR Shared Services Start Date: 8/25 End Date: 12/31 with extensions in three month clips Location: (Parsippany, NJ) - 1 Campus Drive Parsippany New Jersey 07054 Working Schedule: 2 shifts: 8:30 - 5pm, and 9:30am to 6pm August is 3:2; beginning September is 4:1 (5 day work week) Hours/Week: 40 of Positions: 2 Reason for Opening: Additional support needed due to limited staff Exact amount of experience?: Experience in the HR function (I9's, HR policies and foundational knowledge) 1-5 year is the sweet spot Interview process: 30 mins video interview with HR Admin, 2nd round in-person Must Have’s • Customer Service and phone etiquette, • Confidentiality, • Experience with processing I9s, • Records Retention, • Not afraid to get their "hands dirty" - we need help with filing and organization, • Excellent communication skills (written and verbal), • Resourceful & curious, • Energetic & Motivated At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most. Summary The HR Shared Services Associate serves as the liaison to employees and managers in a call center environment and/or business location(s). Acts as an HR Generalist in a primary point of contact role for employees to support, respond, handle, answer, and action issues/questions regarding policies, procedures, and HR systems. Will support centralization projects about process redesign along with program and policy improvements. Essential Duties and Responsibilities: • Employee and Manager Support: Handling a high volume of inbound calls on the HRXpert phone line, creating cases in HRConnect for each call, and resolving inquiries in a timely manner., • Issue Resolution: Researching and resolving diverse HR issues to ensure accurate information and appropriate support are provided., • HR Life Cycle Support: Guiding employees through various HR processes, including onboarding, leave management, job changes and offboarding., • Service Excellence: Delivering exceptional customer service, ensuring inquiries are addressed promptly and effectively., • Compliance Assurance: Ensuring adherence to company policies and governmental regulations, including I9 and eVerify requirements., • Data Quality: WorkDay data entry and transactions for various employee lifecycle events (hires, job changes, compensation, etc.)., • Supporting Open Enrollment and Leave of Absence activities., • Collaboration: Ability to work effectively across various shared service teams (IT, HR, Payroll, Legal, etc), • Bachelor’s Degree in Human Resources or related field., • Minimum of 1 year of HR experience, preferably various areas of HR such as Onboarding and Offboarding process management, HRIS, Benefits, & LOAs, supporting multi-site or remote clients., • Experience working in shared services environments and with HR technologies., • Excellent verbal and written communication skills., • Ability to partner across the company and with executive leadership., • Strong presentation and delivery skills., • Ability to take initiative and solve business problems., • Adept at handling multiple competing priorities and duties in a fast-paced, results-driven, rapidly changing environment – with minimal daily oversight., • Experience with ADP products, Workday/HRIS systems, and SAP., • Experience with case management systems like Neocase, ServiceNow, Salesforce HR, or Oracle products., • Strong problem-solving and analytical skills., • Excellent customer service orientation and attention to detail., • Proficiency in MS Office or Google products., • Ability to manage a high-volume and fluctuating workload.

Job Description SOAR WITH US Dassault Falcon Jet proudly provides competitive pay, quality benefits and programs that support your career advancement and personal development. Our benefits are designed to support you and your family's health and wellbeing, help you secure a strong financial future and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS): • Perform the required troubleshooting, maintenance, and repair as needed of Falcon Aircraft anywhere in the world depending on their AOG location. To include locations at various points across the Americas and the globe which could include remote areas where modern conveniences may not always be available., • Perform all stated maintenance or basic avionics tasks and associated checks, inspections and/or troubleshooting as identified on the assigned AOG or drop-in aircraft., • Identify all troubleshooting tasks and maintenance tasks to be performed and parts to be ordered for a particular AOG., • Perform status updates of work in progress to Command Center and/or Operations Manager., • Perform all work with the highest level of technical knowledge and experience, in addition to maintaining the utmost level of professionalism with customers, vendors and other flight department or customer personnel on both a personal level and also as a direct representative of the company, Dassault Falcon Jet., • Adhere to all FAA Regulations, the Dassault Repair Station Manual, Operations Manual and all other Quality Manuals and/or Regulations., • Accurately and thoroughly complete all appropriate maintenance, work order, and RTS paperwork, • Be "travel ready" within 1/2 hour during duty time and 2 hours when standby time off base., • Work unscheduled overtime as-needed based on level of AOG activity to include weekends and/or holidays. Advance notice will be provided in all cases when such notice is available to the company but due to the nature of aircraft it is rarely known in advance., • Applicants must have experience pertaining to the forecasted scope of work including but not limited to; troubleshooting, parts replacement, work order documentation, interpretation of technical documentation, customer service and communications skills., • Maintain high level of system knowledge of Falcon Aircraft, • This will be performed by working and training with Engineering Support, • Develop in depth knowledge of troubleshooting techniques and methodologies Compensation and Benefits The compensation for this position typically falls between $50 and $60 per hour. This position is eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Job Description As a Field Technician, you will use a company vehicle to perform first and second line maintenance on Coinstar kiosks within an assigned territory. You will plan and schedule your days, making adjustments to rapidly changing priorities. You’ll work in an environment where route, daily tasks and weather conditions can (and will) change on a regular basis. Key Responsibilities • Perform scheduled preventative maintenance including cleaning (inside & out), wiping down the kiosks, removing debris, changing paper, etc., • Electromechanical trouble-shooting, calibration, repair and maintenance., • Test all components of the kiosk including connectivity, software and electromechanical functionality to ensure all components of the kiosk are properly functioning., • Perform repairs including replacing worn parts using small tools and diagnostic utility., • Perform remote diagnostics and assist Service Representative and Transportation Service Representative with repairs remotely. Assess and schedule advanced technical problems into your own planning., • Manage and prioritize field change orders to ensure completion deadlines are achieved. FCO’s may include updating signage and displays, installation of wireless kits, software updates, etc., • Effectively prioritize, route and plan day based on stats, service calls, field change orders, geography and other tasks assigned by your manager., • On a daily basis monitor market metrics and construct/adjust weekly plan to ensure balanced delivery of metrics and expectations/commitments are met., • Receive and prioritize kiosk pages to effectively manage work into timely and efficient route plan., • Consistently plan/schedule and prioritize installation/de-installation activities into weekly planning to ensure deadlines are met., • Receive, prioritize and schedule CSC service calls into daily planning and log completion., • Receive, prioritize and schedule Loss Prevention dispatches/investigations and report findings., • Manage parts orders and inventory., • Managed controlled parts by keeping asset logger up-to-date and ensure timely installation., • Properly manage and secure all assigned kiosks and company assets such as car, voucher paper, phone, laptop, parts, tools, phone, etc., • Promote and maintain good customer relations through high standards of personal appearance, ethical behavior, maturity and good judgment., • Demonstrate good judgment in time management, route planning, efficiency and expense control., • Timely completion of administrative duties such as logging service calls, completion of expense reports and time sheets., • High school diploma, GED or equivalent with 2+ years of experience in troubleshooting and repair of computer, electronic and electromechanical devices OR Associate Degree in electronics or similar concentration required, • Basic background knowledge in computer hardware and software as well as basic knowledge of computer-controlled equipment, • Previous experience in handling a position of responsibility with limited direct supervision or demonstrated ability to work independently in a position of responsibility., • Basic knowledge of Microsoft Word and Excel and intermediate knowledge of current PC operating systems required, • Excellent interpersonal skills focused on customer and team success, • Strong written and verbal communication skills with the ability to interact with various levels inside and outside of our organization, • Accountable for providing support to customers that meet standards of superior quality service and professionalism at all times, • Must have a valid driver’s license and maintain an acceptable driving record, • Background checks, MVR and drug tests will be required Field Technician work involves operating a motor vehicle to service kiosks within a specific region or route. Regularly and safely perform all functions of operating a motor vehicle, including prolonged sitting. Regularly positioning oneself (e.g., stand, walk, stoop, bend, twist, kneel, crouch, push, pull) to handle or move objects weighing up to 30 lbs. Occasionally move or lift objects up to 85 lbs., and occasionally move coin bins weighing up to 600 lbs. using a specially designed hand truck or pallet jack. Regularly operate a laptop and mobile phone. Communicate and exchange information with co-workers and other individuals in person or electronically. Pay and Benefits The typical starting pay range for this position is between $24.70-$27.50 per hour. Coinstar utilizes geographically based pay ranges, within the United States, which allows us to pay competitively and consistently based on location. Within the range for the applicable geographic area, individual pay is determined by several factors, including job-related skills, experience, and relevant education or training. Your recruiter can share the salary range specific to your location. Short-term bonus incentives are a part of the total compensation package and are based on Company and Individual performance. We believe that continued good health, financial security, and work-life balance are important. Coinstar is proud to offer a complete, progressive benefits package including: • Health & Wellness Coverage: Three outstanding medical plans to choose from, along with dental and vision insurance, Short-Term and Long-Term Disability Insurance, and Life Insurance., • Retirement Savings: Traditional and Roth 401(k) plans with a company match that immediately vests., • Paid Time-Off (PTO): PTO accruals begin at 18 days per year, plus 7 company holidays and 5 floating holidays. Additionally, we offer paid parental and adoption leave. We are Coinstar because of our people. We value and embrace their unique and diverse talents, perspectives and experiences and strive to build an environment where everyone can bring their best self to work. We are an Equal Opportunity Employer. Coinstar will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact our Human Resources team via . We believe that diversity and inclusion make us a better, more innovative, and successful company, and we seek to recruit and retain a diverse talent pool. Even if you do not meet every qualification, we encourage you to apply. This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Description The Company Friedman Vartolo LLP is a rapidly growing real estate and default services law firm headquartered in New York, with a team of 250+ employees in multiple states across the US. The firm is recognized not only for delivering high-quality legal services, but also for its forward-thinking approach to business and problem-solving. We offer a fast-paced, dynamic firm culture with a start-up feel. The Position We are looking for an experienced Human Resources Generalist to join our HR team. They will provide comprehensive support to the department across several disciplines centered around HR operations, employee development, and performance management. This is an exciting opportunity for a professional who is passionate about HR, values a positive and inclusive workplace culture, and is eager to contribute to a fast-growing firm. The ideal candidate is detail-oriented, service-focused, and thrives in a team environment. This full-time, exempt position reports to the Director of Human Resources and is expected to work out of our Garden City office . The standard schedule is 38 hours per week, with hours from 9:00 AM to 6:00 PM Monday through Thursday, and 9:00 AM to 4:00 PM on Fridays, with flexibility to work a hybrid-remote schedule after 90 days of successful employment in good-standing with the firm. Responsibilities • Collaborate with the HR team to complete departmental improvement projects, quarterly goals, and support people-focused initiatives., • Interpret, assist, and advise employees and managers on updated firm procedures and policies., • Respond to employee and manager inquiries in a timely manner regarding HR processes, procedures, and policy interpretations with clarity and professionalism., • Maintain firmwide performance review processes including HRIS management, providing guidance for and communication with respective managers, completion accuracy and timeliness, and status upkeep and reporting., • Provide guidance for managers and employees in navigating the performance review process and corrective action plans for continued development., • Educate, coach, and partner with managers on performance management and employee development goals., • Assist in providing administrative support for the HR Department, including but not limited to document filing, updating employee records, preparing correspondence, forms, reports, and coordinating necessary meetings., • Manage internal reporting requests from various departments; collect, filter, and deliver accurate and timely data., • Support internal and external HR audits by preparing relevant documentation and reports., • Provide timely information and/or education for all levels of the company on HR related processes, procedures, and concerns., • Learn and effectively utilize firm and HR technologies, including the Paycom HRIS, to support day-to-day department operations and reporting needs., • Maintain and update confidential employee records in HRIS and ensure accuracy of employee data and documentation., • Maintain compliance with multi-state employment laws and HR best practices., • Perform various administrative tasks as needed. Requirements • Professional demeanor, positive attitude, and flexible approach to collaboration with staff and leadership., • Knowledge of multi-state employment regulations and requirements., • Excellent communication and customer service skills (verbal and written), • Ability to consistently exercise sound judgment and maintain confidentiality., • Ability to handle employee relations discussions with discretion and nuance., • Ability to be organized, accurate and thorough with strong problem-solving aptitude., • Ability to learn and take initiative to complete a project with pride and precision., • Knowledge of Word, Excel, PowerPoint, Canva, and Constant Contact strongly preferred., • Experience with HRIS, such as Paycom, strongly preferred. Benefits Friedman Vartolo LLP is proud to offer a comprehensive and competitive benefits package designed to support the well-being and security of our team. Our benefits include: • Paid parental leave options, • Short and long-term disability leave options, • Comprehensive medical, dental, and vision insurance, • Flexible Spending Accounts (FSA) and Dependent Care plans, • Commuter benefits including transit, and parking options, • Pet insurance to help care for your furry family members, • 401(k) retirement plans with employer contributions, • Gym and fitness reimbursements to support a healthy lifestyle, • Annual business expense reimbursements for attorneys, • Annual $500 travel budget to attend firm sponsored social events Equal Opportunity Employer Friedman Vartolo LLP is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. ADA Compliance Friedman Vartolo LLP is committed to providing equal employment opportunities and complying with the Americans with Disabilities Act (ADA). We will provide reasonable accommodations to qualified applicants and candidates with disabilities, unless doing so would impose an undue hardship. If you require a reasonable accommodation to complete your application, participate in a job interview, or take part in any stage of the hiring process, please contact our Recruitment Team at . Job Posted by ApplicantPro

Job Description POSITION: Human Resources Assistant REPORTS TO: Human Resources Manager STATUS: Part-Time, Non-Exempt RANGE: $20.00 per Hour SCHEDULE: Monday-Thursday, Five (5) Hour Shift per day, Onsite Founded in 1901, Brooklyn Law School is a distinguished, independent law school located in Downtown Brooklyn, New York. The Law School is searching for a Human Resources Assistant to join our team. The Law School’s size, vibrant employee and student population, and commitment to training the next generation of lawyers and promoting social justice, will offer a candidate the opportunity to develop and diversify practical skills and participate firsthand in operating a successful educational institution. Reporting to the Human Resources Manager, the Human Resources Assistant will play a vital role in projects within the department and administrative functions. This position is ideal for a detail-oriented, organized, and proactive professional looking to grow their career in Human Resources. Responsibilities include: • Maintain accurate and up-to-date employee records (both digital and physical), • Complete and manage I-9 verification forms for part time employees, • Process RA/TA student employment forms and onboarding documents, • Assist with job postings, resume reviews, and scheduling interviews, • Assist with drafting offer letters and initiating background checks, • Assist with welcome packets, new hire orientation, and orientation schedules, • Assist with compliance tracking, i.e. Harassment training, hybrid work agreements, etc., • Respond to requests for employment verification from personnel and outside parties in a timely and accurate manner, • Provides customer service support to employees, • High school diploma or equivalent required, currently pursuing Bachelors preferred, • 1–2 years of experience in office administration and customer service; interest and/or experience in Human Resources preferred, • Strong organizational skills and attention to detail, • Ability to maintain confidentiality and professionalism, • Human Resources experience, • Prolonged periods sitting at a desk and working on a computer It is the policy of Brooklyn Law School to be impartial in the treatment of all employees and applicants for employment without unlawful discrimination as to race, creed, religion, color, natural origin, citizenship status, gender, age, veteran status, disability, marital status, union affiliation, political affiliation, sexual orientation or preferences or any other legal protected status.

Fully Remote Customer Service Manager (Self-Serve SaaS). Manage, coach, and support a distributed team of customer service representatives. Are you passionate about leading high-performing teams and delivering exceptional customer experiences? Join us as.

Job DescriptionSalary: $15/hr plus commission Our outreach directly supports Studio Theatre's highest standard of artistic excellence, as well as their transformative education and community programs. Help us promote an incredible upcoming season featuring The Heart Sellers by Lloyd Suh about two immigrants finding friendship, Paula Vogel's Pulitzer Prize-winning Mother Play: A Play in Five Evictions, Dave Malloy's unique a cappella chamber musical Octet about digital dependency, the buzzworthy Jonah by Rachel Bonds, and Ossie Davis's classic Purlie Victorious-- and we're looking to hire those who have the passion and conviction required for success. We are currently recruiting remote/work from home Subscription Sales Representatives for Studio Theatre. Job Profile: • Calling past donors/subscribers/patrons of Studio Theatre to sell subscription ticket packages to the 2025-26 season, • Part-Time:minimum of 16 hours per weekrequired (4 full shifts), • Shift schedule: Mon-Thu 4-8 pm and Fri-Sat 11-3 pm EST, • No cold calling -- all leads are generated by Studio Theatre and made up of prior/lapsed donors/subscribers/patrons, • Fully remote/WFH -- all calling is done virtually through your laptop/computer, • Receiving feedback/coaching from your Manager is to be expected; calls are monitored for quality assurance and productivity Requirements: • MUST be knowledgeable and passionate about theatre and the performing arts!!, • asuccessful sales and/or fundraising background, with the ability to consistently close "sales" and raise money., • You must have a computer or laptop(with the most recent version of Google Chrome) and aheadset or headphones, along with anexcellent internet connection., • An ability to follow directions and read from a script., • Computer savvy, with proficiency in multiple software/platforms; you must also be able to solve/troubleshoot any potential equipment or internet connectivity issues on the fly!, • Persistent, diligent work ethic; self-motivated, while being a team player, • High-quality customer service attitude., • MUST be working from one of the following states: NY, NJ, CT, MA, IL, or CA Compensation: • Base hourly rate of $15/hr plus commission (3% of every sale), • Top Performers usually make between $20-$25+ per hour every week TO APPLY: Step one: Call the Campaign Manager @ 347-765-1979. You MUST leave a message with your name, phone number, email address, where you saw the job listing, what campaign you are applying to (Studio Theatre), your qualifications, and why this position interests you. IMPORTANT: due to multiple campaigns recruiting, YOU MUST STATE THAT YOU ARE APPLYING FOR THE STUDIO THEATRE SUBSCRIPTION CAMPAIGN to direct your application to the appropriate manager! We will not follow up with applicants who do not leave a voicemail. Step Two: Fill out an application- At DCM, we believe that diversity is the cornerstone of a thriving workplace. We are committed to creating an inclusive environment that values and respects individuals from all walks of life. We strongly encourage applications from LBGTQIA+ individuals, BIPOC (Black, Indigenous, and People of Color), and Military Veterans. Join us in shaping a future that celebrates diversity and empowers every employee to bring their unique perspectives and experiences to the table. Why DCM? Inclusive Workplace: We foster an inclusive work environment where diversity is celebrated, and all employees are respected and valued. Growth Opportunities: We believe in investing in our employees' growth and offer opportunities for professional development and advancement. Competitive Compensation: We offer competitive compensation packages to attract and retain top talent. Impactful Work: Join us in making a difference and contribute to meaningful campaigns that have a positive impact on our clients and society. remote work

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. As a Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Participate in and provide guidance for innovative cross-functional projects for your customer, • 3-6+ years of customer management/vendor management experience ideally with some experience working in SaaS retail-tech or mar-tech, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce and Magento, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • An ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive 'can-do' outlook, • Advanced skills in Google Suite About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range (base + quarterly bonus) for this role is between $140,000 and $165,000 depending on experience plus equity.

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of clients utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with clients to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for clients' interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our clients to achieve their global communication goals. Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page! Where You’ll Work This position can be based out of our Indianapolis, IN office and will be expected to work in the office in a hybrid capacity. Additional locations include the Washington D.C., New York City, and Boston metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations. Authorization to work in the U.S. is a precondition of employment. What You’ll Do As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our Mid Market customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: * Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform and services. * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends. * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth. * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features. * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, and maximize revenue potential. * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention. * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed. * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials. Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry. * Bachelor's degree in Business Administration, Marketing, or related field. * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry. * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth. * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels. * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers. * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers. * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives. * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs. * Experience in conducting QBRs, delivering presentations, and leading customer meetings. Benefits: * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $78.5K - $115.5K

Job DescriptionAbout LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of customers utilizing our language services SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with customers to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for customers’ interests within the organization, we drive customer retention and foster long-term partnerships. Through continuous education, support, and collaboration, we empower our customers to achieve their global communication goals. Where You’ll Work This position can be based in New York City, Boston, Washington D.C., or Indianapolis. In Indianapolis, you will be expected to work in the office in a hybrid capacity. In all other locations, you will start as fully remote and then transition to hybrid once offices are opened in those locations. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Authorization to work in the US is a precondition of employment. What You’ll Do LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. You will serve as the primary point of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage and best practices. This role is instrumental in driving customer retention and growth, as well as advocating for customers within the organization. Key Responsibilities: The Customer Success Manager (CSM) is responsible for managing our largest Enterprise accounts, achieving high customer retention rates and ensuring an environment for revenue expansion. In addition, the CSM must align multiple internal functions and work across levels within our enterprise customers to maximize the value that LILT delivers. Accelerate customer platform adoption during the onboarding phase by: * Driving post-sales engagement, achievement of success criteria when applicable, and proactively identifying and managing risk areas * Ensuring proper internal alignment and customer communication to keep all deliverables on track and compliant with industry standards * Anticipating and addressing issues that may arise and finding solutions that unblock and exceed customer expectations Ensure customer retention by: * Working with the customer to understand, measure, and consistently deliver high ROI * Driving high utilization of the customer’s LILT subscription * Driving the customer’s business transformation and operational excellence * Being the customer’s trusted advisor and advocate within LILT * Collaborating and communicating across various LILT teams to ensure problems are solved, meet, and exceed success metrics Grow product use within our customer base by: * Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise accounts, owning the end-to-end customer experience and ensuring their success with our platform and services * Develop and maintain strong, long-lasting relationships with key stakeholders within customer organizations, serving as a trusted advisor on product usage, best practices, and industry trends * Conduct regular calls and Quarterly Business Reviews (QBRs) to review account health, discuss strategic initiatives, and identify opportunities for expansion and growth * Proactively identify and pursue opportunities for upselling and cross-selling additional services or features * Collaborate closely with Account Executives to align on customer strategy, drive mutual success, renew contracts, and maximize revenue potential * Monitor customer health and engagement metrics, proactively addressing any issues or concerns and driving initiatives to improve customer satisfaction and retention * Act as the voice of the customer within the organization, gathering feedback, advocating for product enhancements, and ensuring customer needs are addressed * Collaborate with Marketing to develop customer stories, gather testimonials, and contribute to case studies and other marketing materials Skills and Experience: * REQUIRED: experience in the translation and localization/language services industry * 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry * Prior experience managing a portfolio of customers with total annual recurring revenue (ARR) between $1 and $5 million * Minimum Bachelor's degree * Willingness to travel and meet customers up to 15% of the time * A true passion for customers and Customer Success with the ability to build strong relationships * Truly enjoys a dynamic startup environment where every day is different and each challenge is different * Can juggle multiple, very different tasks – delivering QBRs to the executive team of an advanced customer today, onboarding a new customer tomorrow, partnering with sales on an upsell opportunity the next day. Each customer may have very different use cases and specific needs, so being able to stay organized and accomplish their goals is essential to our success. * An eye for building processes and systems that can scale LILT’s customer engagement model * Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth * Excellent communication and interpersonal skills, with the ability to build strong relationships and effectively communicate with stakeholders at all levels * Empathy and customer-centric mindset, with a genuine desire to understand and meet the needs of customers * Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers * Time management and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment * Collaboration and teamwork skills, with the ability to work effectively across cross-functional teams to drive customer success initiatives * Adaptability and flexibility, with the ability to quickly adapt to changing priorities, customer requirements, and business needs * Experience in conducting QBRs, delivering presentations, and leading customer meetings Benefits: United States * Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Salary range $110K-$115K Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: * Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent * Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing * 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation * Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News * Featured in The Software Report’s Top 100 Software Companies! * LILT makes it onto the Inc. 5000 List. * LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. * Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $100K - $200K

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is hiring an Engineering Manager to lead a high-impact team responsible for building the data systems that power personalized marketing and retention experiences for millions of fans. This is a technical leadership role focused on driving business and customer outcomes through operational rigor, data-informed decisions, and strong people management. You'll be expected to deliver high-quality results, build a high-performing team, and raise the bar across engineering, execution, and impact. Location: Hybrid (3 days in office/2 days remote) – New York, NY or Santa Monica, CA About the Team: Operations is the group of teams that are responsible for the post-purchase customer journey for fans and is comprised of three sub-teams: Customer Success Technology, Fulfillment, and Supply Quality. Our Customer Success Technology division is dedicated to ensuring the best post-purchase experiences for every ticket transaction, building tools and resources for both fans and support agents. Fulfillment Operation's mission is to make sure our customers get valid tickets to the events, building all of the systems that ensure we have zero breakage across the ticket fulfillment process. And finally, Supply Quality ensures that we provide fans with the best inventory possible for every event across the globe. We are customer obsessed and experiment a lot to constantly find ways to improve consumer experience. We work hard on backing every order with our technology, so people can buy and sell tickets with confidence. Every engineer in our organization is an owner to drive innovation from ideation to delivery. We celebrate every success and build a safe environment for engineers to grow. Why This Role Matters: You'll work on critical systems that fuel StubHub's growth engine. This is a high-visibility role with executive support, cross-functional collaboration, and opportunities to influence architecture, mentor engineers, and shape how we drive customer lifetime value. If you like solving hard technical problems with measurable impact and enjoy blending product, data, and engineering, this is the team for you. What You'll Do: • Drive measurable impact: Identify high-leverage problems, set clear goals, and deliver solutions that produce quantifiable business and customer value., • Lead through execution: Own team delivery with precision—ensure commitments are met, blockers are resolved quickly, and progress is visible and tracked., • Raise the bar on talent density: Hire exceptional engineers, actively coach performance, and make principled decisions to retain only those operating at a high level., • Promote data-driven decisions: Use data and metrics to guide priorities, evaluate solutions, and continuously improve how your team operates., • Own technical quality: Champion system design, code quality, reliability, and long-term maintainability across your domain., • Foster team health: Build a psychologically safe, inclusive team culture grounded in feedback, autonomy, and shared accountability., • Meaningful improvements in customer-facing metrics (e.g., performance, reliability, relevance)., • On-time, high-quality delivery of initiatives tied to company objectives., • Clear evidence of team growth, engagement, and performance., • Demonstrated improvement in team operational metrics (e.g., velocity, quality, incident reduction)., • 7+ years of engineering experience, including technical ownership of production systems and business-critical software., • 2+ years of people leadership experience, with a track record of hiring and developing high-performing teams., • Strong technical background in backend, infrastructure, APIs, or data systems (Java, C++, Python, or similar)., • Proven ability to drive execution, define clear success metrics, and solve complex problems with data and rigor., • Skilled in managing ambiguity, prioritizing ruthlessly, and delivering under tight timelines., • Comfortable giving and receiving candid feedback, and modeling it for others. What We Offer:, • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$300,000—$400,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Job Description Job Title: Manager, Customer Success Location: New York Compensation: This position is a base salary plus bonus with OTE ranging anywhere from $125,000 to $175,000. Company Overview: allwhere provides companies with a platform that enables their employees to be productive and engaged. Our platform empowers companies to curate equipment, products, and services, seamlessly delivering them to employees globally. For administrators (HR, IT, Operations), we streamline onboarding/offboarding processes and automate equipment management. For employees, we offer a convenient, centralized hub for essential workplace needs. Remote and hybrid work are here to stay, and allwhere is committed to making these experiences exceptional. Role Overview: The Manager of Customer Success will oversee and drive the effectiveness of our Customer Success Management (CSM) team. Reporting directly to the Head of Sales and Customer Success, this role involves independent team leadership, strategy development, churn mitigation, and cross-departmental collaboration to ensure client satisfaction and revenue retention. Key Responsibilities: • Lead, coach, and mentor the Customer Success Management team to deliver exceptional service and outcomes for allwhere’s customers., • Independently manage day-to-day team operations, ensuring the achievement of KPIs, customer engagement, and retention goals., • Collaborate with the Head of Sales and Customer Success to set objectives, establish performance metrics, and develop strategic initiatives., • Act as the primary escalation point for complex customer issues, providing swift resolution and maintaining client satisfaction., • Proactively identify, track, and mitigate churn risks by analyzing customer health metrics and developing targeted retention strategies., • Conduct regular business reviews internally and externally to ensure alignment, customer satisfaction, and identify growth opportunities., • Foster cross-functional collaboration with Operations, Product, and IT to advocate for customer needs and enhance the customer experience., • Develop and implement customer success processes, programs, and best practices to drive continuous improvement., • 5+ years of experience in Customer Success, Account Management, or related roles; at least 2 years in a leadership or management capacity., • Proven track record of managing a team, including hiring, coaching, performance management, and professional development., • Strong experience in churn risk management and retention strategies., • Excellent analytical skills, capable of interpreting customer data and driving actionable insights., • Familiarity with IT hardware/software solutions preferred., • Ability to work independently, demonstrating initiative, ownership, and accountability., • Strong interpersonal skills to effectively collaborate with internal teams and customers at all organizational levels., • Proficiency in CRM tools such as HubSpot and productivity suites like Google Workspace., • Exceptional communication, problem-solving, and conflict-resolution skills., • Benefits such as a 401K, comprehensive medical, dental, and vision health insurance, • Equity in a rapidly growing, early-stage company, • Opportunity to significantly impact company direction and growth within a dynamic, collaborative environment Powered by JazzHR lOIt9bRdKn

Job Description Amalgamated Bank is seeking a Sr. Contact Center Representative! This is a highly visible, high-impact team responsible for every aspect of the consumer and business inbound and outbound client experience. You will partner with the Bank’s Relationship Managers, Operations, Electronic Banking, and others to ensure that the client has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to troubleshooting technical issues with mobile and online banking via phone, email and CHAT across all market segments. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Confer with customers by telephone in a pleasant, professional and efficient manner to provide information about Amalgamated Bank’s products or services, • Use effective skills to handle certain telephone standards such as call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects, • Confirm customer information while maintaining confidentiality, • Issue customer refunds in accordance with procedures, • Fulfill customer service requests in accordance with policy and procedures, • Process stop payments, order statement copies, checks and Debit/ATM cards for various products, • Instruct customers with using Online Banking and assist with consumer and business related password resets, • Keep records of customer transactions or interactions, recording details of customer complaints, inquires, comments as well as actions taken, • Research and resolve customer questions, problems or service complaints via phone, email or CHAT, • Research and provide resolution for all bill pay, person to person payments and mobile banking transactions, • Cross-sell products and services when appropriate or as directed, • Provide outbound acquisition, retention and referral support, • Serve as back-up/overflow to provide technical and operational call center support to business clients for Online, Mobile Banking, Remote Deposit Capture, and ABFast issues, by utilizing all prescribed means to research and ensure customer satisfaction, • Perform testing, as required, prior to system upgrades/releases Knowledge, Skills and Experience Required: • Minimum 3- 5 years’ experience within Financial Service industry and/or Call Center environment, • High School Diploma or equivalent, • Experience in internet banking and mobile technology, • Experience dealing effectively with the public, • Ability to correspond effectively via email and CHAT, • Strong analytical skills to resolve issues and discrepancies, • Proficient knowledge of Microsoft office, • Ability to handle all interactions with sound judgment within areas of learned responsibility Our job titles may span more than one career level. The starting base salary for this role is between $41,500.00 – $51,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionCompany Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description As a leader in consumer data and identity-based marketing solutions, Experian Marketing Services is improving the business and consumer experience by offering a complete identity solution. We're doing so through a clearer view across the digital customer buying journey and with acquisitions of leading AdTech and MarTech providers with the most recent being Audigent, the leader in sell-side data and curation The Customer Success Manager, Financial Services Vertical will meaningfully contribute to EMS's commercial team managing client relationships such as banks, credit unions, and other financial institutions to guide successful partnerships driving revenue across the business. • Manage end-to-end customer relationships across a portfolio of customers using Experian's Consumer Sync and Consumer View products, • Work with and support your assigned Account Director on a set of named strategic accounts to drive continued growth and success, • Responsibilities include client management, education, contract negotiation, and daily support, • Key metrics for success are customer renewal rate, revenue retention rate, upsell/cross-sell rate, and customer satisfaction, • Work with your counterparts across solutions engineering, operations, billing, and finance to ensure continuity across the business, • Communication with clients is frequent - includes weekly status calls with and occasional travel to client locations., • Gather industry information within assigned portfolio. Including subscribing to industry newsletters, trade magazines., • Develop relationships across all client/prospect base and internal departments., • Cast wide and deep net at existing clients – know how to navigate organizations, ask for introductions and help; promote EMS across many use cases at client., • You will report to the Sales DirectorQualifications, • Bachelor's Degree or equivalent experience, • 5+ years sales/marketing experience required; Minimum 3 years' experience as a Partner Manager, Customer Success Manager, or Account Manager, • Experience managing portfolio of revenue between $5 - $15M+ annually, • Experience managing financial service clients such as: Credit Unions, Central Banks, Regional Banks, Housing and Mortgage companies, Wealth Management Firms, and Fintech., • Experience in customer service. Experience developing client relationships, • Experience organizing and prioritizing your own tasks and managing a large project portfolio with varying levels of details, • Ability to analyze data and present industry specific insights to clients, • Genuine curiosity and experience with ad tech and marketing and drive to grow career in this industry, • Ability to travel – approx. 25% of time Additional Information Perks • Great compensation package and incentive plan, • Paid time off, • 401K with a 4% company match with immediate vesting, • Comprehensive health, dental, and vision plans Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote

Job Description Job Summary: The Customer Service Manager will communicate and develop a business relationship with the customer’s management (Aviation Department Manager, Vice President, Chief Pilot, Pilots) to ensure aircraft reliability, cost of operations and product satisfaction that meets or exceeds expectations. Communications include customer visits, interfacing at company-sponsored events, telephone, email, etc. Total customer satisfaction with Dassault Falcon Jet (DFJ) is the primary goal of this position Principal Duties: Maintain liaison with customer’s management team Assist customer operations/maintenance of their aircraft as safely and economically as possible in accordance with standard industry practice; maintain manufacturer’s recommendations and government regulations Present “Welcome to the Family” presentations to all new Falcon operators or as requested Provide thorough briefing to customers on all administration functions that may affect relationship with DFJ. This includes and is not limited to spares/pre-owned/new aircraft warranty, spares terms and conditions policy, DOA, TBO, NFF and service report status Visits/contact with the customer facility include Chief Pilots, Directors, Chief of Maintenance, Parts Managers, Warranty Administrators and Accounting. Topics discussed during these visits shall include, but not be limited to, technical/reliability concerns, service bulletin status, maintenance budget recommendations, pilot operational issues, APRO/MAIC capabilities/benefits and ASC program/its benefits Track current location, phone numbers and main points of contact of customers for DFJ customer master file Ensure customer is aware/satisfied with all Dassault approved training organizations for both maintenance and pilot training; record, track and resolve any customer training issues Discuss and demonstrate benefits and cost of various technical publications/programs (CATS, FIELD 4, FIELD BASIC, OCIP, CREDDO, PETAL and PILOT) Carefully prepare and submit all reports (CCRs, contact reports, market/technical surveys, expense reports, incident reports) in a timely manner Be accountable for customer open invoice disputes, overdue CDIs, DFJ tech pub sales, spares parts volume, service related work accomplished at our Authorized Service Centers, open customer issues and total time to resolve Be familiar with/utilize Front Line Empowerment Policy Communicate on company email system for messages, download/upload files Adhere to “no pass on” policy of Field Service Track current locations/addresses of aircraft and operators for DFJ customer master files Non-Principal Duties: Participate in Falcon aircraft presentation flights to prospective customers/operators with the Regional Sales Manager and Field Service Representative Participate in Field Service Department meetings Attend initial/refresher maintenance training at DFJ approved training organization for airframe, engine and APU Assist customers to troubleshoot, analyze and recommend correction action for aircraft discrepancies when requested by operator Be familiar with various aircraft inspections cycles and ensure customer receives its maximum benefits When based at a remote field office, assist in maintaining the office in a professional manner; clean, organize, obtain supplies, update the technical library, and file with attention to quality and timeliness Attend/participate in local aircraft organizations (WAMA, PAMA, NBAA, AOPA, etc.) Provide on-site warranty adjudication when needed to help resolve open issues within guidelines and limits established by Director of Spares for DFJ. Encourage customer to complete warranty/service reports Aid customer in forecasting their spare parts/service bulletins and ground support requirements Minimum Qualifications: Associate’s degree or equivalent experience Demonstrated leadership skills and prior success establishing a relationship with customer’s management Five (5) to seven (7) years of business jet maintenance experience, Falcon aircraft preferred Excellent communications skills (written and verbal) Excellent presentation skills required Intermediate proficiency in PC, MS Office, database retrieval, etc. A&P license Flexibility of personal schedules Demonstrated strong customer service orientation Driver’s license Passport/proper travel documents required Additional Desired Qualifications: Pilot’s license Aircraft spare parts sales/warranty administration experience Teaching/instructor experience IA Bachelor’s degree Chief of Maintenance/management position and responsibilities experience preferred Working Conditions: Office environment 40-75% travel Compensation and Benefits The compensation for this position typically falls between $100,000 and $140,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Job DescriptionSalary: About Us Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nations premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and promotional programs are supported through rich data and insights. The countrys largest consumer packaged goods manufacturers rely on NRS for unparalleled consumer reach and engagement. NRSs digital portfolio is making its mark on the industry. NRS digital products include Checkout 51, Freedom Platform, digital media tools/services (digital display, premium mobile, social, email, DOOH, and digital in-store). We continue to strengthen these existing tactics while expanding our product offerings, partnerships, and capabilities. We offer unique and data-led strategies for our clients to reach their most valuable shoppers. Our products continue to evolve to include best-in-class methods to deliver engaging content at the most impactful time in the most relevant geographies. POSITION SUMMARY The Customer Success Manager, supports all non-digital incentives programs, In-Store/ Merchandising/ At Home/ Digital Media, for CPG and Retail marketers. This role serves as a client consultant and works closely with clients, agencies, and cross-functional internal teams to ensure flawless project management, execution, and optimization of programs on behalf of Neptunes clients. Successful candidates will be creative, curious, self-motivated, driven to deliver operational excellence, dedicated to world class customer service, willing to innovate and have high integrity. POSITION RESPONSIBILITIES Coordinate the execution of In-Store, Merchandising, At Home, and Digital Media programs once the client has approved to go to Contract. Inclusive of creating Salesforce opportunities, managing system reservations, generating Contracts, processing program assets, providing program recaps/reporting, and approving invoices. Work closely with Sales on assigned accounts providing executional details and other pre-sale support as needed. Build strong relationships and act as the liaison between Sales, Clients, and Internal departments. Lead executional excellence and manage multiple programs, generating and managing the client on assets, timelines, and executional details. Day to day Account management, maintaining status grids, answering client questions, troubleshooting issues that arise. Ability to evaluate processes and continually seek improvement ideas Assist with special projects as assigned by leadership POSITION QUALIFICATIONS Bachelors Degree in Business, Communications, Marketing or related field (and/or equivalent, relevant work experience). Minimum of 2-3 years experience ranging for college internships to a professional position in Campaign Management, Customer Success, or Customer Service/Client Services - dealing directly with internal business teams, vendors, clients and/or Sales Executives. Excellent organizational skills including strong attention to detail and ability to present complex information in such a way that all team members understand their tasks at hand. Strong time management skills including an outstanding ability to work independently and multi-task while operating in an environment of frequently changing priorities and successfully managing the demands of a quickly growing workforce. Proven ability to mitigate problems through first tier-troubleshooting, identify pain points, manage issues through resolution that put the customer first, and apply learnings to future situations. Ability to adapt and change with the needs of the business mindfully and tactically. Proven ability to establish and maintain strong Internal and external partnerships. Superior written and verbal communication with the ability to effectively communicate via email and phone with remote colleagues and Clients. Proficient in Office (Excel/Word/PPT), Salesforce experience is a plus Applicant Privacy Notice Neptune Retail Solutions is an Equal Opportunity Employer remote work

Job Description Location: Remote (EST hours, 9AM–5PM) Compensation: $3,000 to $5,000 per month (flexible for exceptional candidates) Team Size: ~40 agents, 5 team leads, global (USA, Australia, Philippines, LATAM) About MNY Ventures At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. In 2024, we launched our own health and wellness brand which is now one of the fastest-growing supplement brands in the world, operating across Amazon, DTC (Shopify), and TikTok Shop. We have grown from 0 to 60+ team members in less than 18 months. We believe great systems create great customer experiences. We are building a world-class, process-driven team to deliver outstanding customer care while maximizing customer retention. Role Overview We are hiring a Customer Service Manager to build scalable SOPs, high-precision QA systems, and performance management frameworks across a rapidly growing support team. You will manage, recruit, and develop our DTC support team (38 agents), oversee small teams for Amazon and TikTok Shop (2 agents), and implement efficient, high-leverage systems to deliver measurable improvements in key performance metrics. What You’ll Do • Own and lead the CS function, managing ~40 global agents and 5 team leads with direct focus on DTC (Shopify, Recharge, Checkout Champ) while maintaining high standards across Amazon and TikTok Shop, • Recruit and build, hiring high-performing agents, promoting top talent into leadership roles, and developing your team into a high-output, accountable organization, • Implement systems and audits, building and maintaining SOPs, QA processes, and KPI dashboards using Richpanel, Shopify, Recharge, Checkout Champ, and Stripe, • Drive team performance to hit and exceed:, • Trustpilot score: 4.5+, • CSAT score: 4.0+, • First response time: under 8 hours, • Oldest ticket: under 1 day, • Agent output: 80+ tickets per day per agent, • Minimized refunds, chargebacks, and churn, • Proactively solve problems, constantly monitoring team performance, catching and addressing issues before they escalate, and surfacing risks or opportunities directly to founders, • Deliver clear daily reports and weekly KPI updates to founders with strategic recommendations, • Proven track record with 3 to 5+ years experience managing CS teams of 30 to 100 agents and 3 to 10 team leads, ideally in high-volume DTC e-commerce or subscription businesses, • Direct experience using Richpanel, Shopify, Recharge or Checkout Champ, and Stripe, • A systems thinker who builds processes and enforces standards with precision, • Extreme ownership of your KPIs and your team’s results without excuses or need for micromanagement, • Direct, proactive communication style with no politics or sugar-coating, • High-performance culture fit with a bias to action and obsession with results, • Direct access to founders of a high-growth supplement brand, • Full operational autonomy in your department, • Performance-based recognition and advancement, • No corporate red tape, just clear results and rewards 163z9GGyu6

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. Our core product, Nliven, is a a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Ticketing Services Manager helps ensure clients receive exceptional service. This role is responsible for handling and resolving client queries, developing strategies for improving Ticketing Services, training other Ticketing Services staff, and maintaining business relationships with existing clients. This position will help bring new clients on board and implement new client installations, including hardware such as printers, scanners, and payment terminals. They are also responsible for maintaining close collaboration with Product, Engineering, and Sales teams to resolve issues and communicate product updates. This position reports directly to the Director, Ticketing Services. This position is full-time and hybrid. Although this is largely a remote role, there will be times where you will be expected to come into the office. Candidates must be located in the NY Tri-State area within one of the following states: Connecticut, New Jersey, New York. Candidates should have the ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Candidates may also be required to travel. About You • You are passionate about delivering exceptional client service and thrive in a role where building relationships is just as important as solving problems., • You bring proven experience in client management or customer support, with a knack for troubleshooting issues and guiding clients through complex systems., • You are highly organized, detail-oriented, and comfortable juggling multiple priorities in a fast-paced environment., • You are a collaborative worker who enjoys coaching others and working cross-functionally with Product, Engineering, and Sales to ensure client success.What You'll Do, • Adopt and execute the company’s client management processes and functions., • Provide leadership to the Ticketing Services team, ensuring customer success and growth objectives align with overall business goals., • Serve as a primary support resource for clients, answering questions and providing information about TixTrack’s Nliven and TixTrack Pro products., • Log, track, and respond to high-level client support calls and emails in a timely and professional manner., • Assist with escalated issues arising from system bugs and functionality problems., • Troubleshoot escalated issues related to system bugs or functionality concerns, escalating to the Product department when fixes require prioritization in a sprint., • Collaborate with other departments to escalate and resolve client needs quickly and effectively., • Build and maintain strong client relationships by proactively checking in, following up on active items, and addressing potential concerns., • Identify potential Ticketing Services concerns and take proactive measures to address them., • Support new client installations, including the specification, configuration, and setup of ticketing hardware (printers, scanners, payment terminals)., • Help successfully onboard and train new clients on the Nliven and TixTrack Professional systems., • Create and develop new seating maps for clients, as necessary, and assist with large on-sales., • Support ongoing set-up, configuration, and monitoring of venues, productions, and promotions on behalf of TixTrack’s clients., • Maintain a comprehensive working knowledge of TixTrack’s Nliven and TixTrack Pro products including all new software updates that are released. • Bachelor’s degree in Business or a related field., • 5+ years of proven client relationship management or customer service experience., • 2+ years of experience in ticketing preferred, • Familiarity with ticketing hardware (e.g., Boca printers, scanners, terminal payment devices) preferred., • Knowledge of HTML, custom CSS, or Google Analytics/Tag Manager is a plus., • Ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Essential Skills • High service orientation with a focus on supporting internal and external stakeholders., • Self-motivated and resourceful, able to work independently while managing multiple priorities., • Excellent oral and written communication skills., • Strong interpersonal, analytical, decision-making, and problem-solving abilities., • Exceptional attention to detail with strong organizational and time management skills., • Effective leadership and team management skills. Tools You’ll Use • Google Suite, • Microsoft Office, • Slack, • Zendesk, • Atlassian Suite, • Tableau, • StripeWhat We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer • Base annual salary range of $26.44/hr - $40.87/hr ($55,000 - $85,000 est. annually), commensurate with experience., • Annual bonus based on performance and company success, • 100% paid medical, dental and vision benefits for employee and dependents, • Company-paid life insurance, • Traditional and Roth 401k plans, • Paid parental leave, • Learning & development opportunities, • Flexible scheduling, • Up to $300 reimbursement for initial equipment to set up hybrid work environment, • Generous PTO and holiday schedule Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group's innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care. HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. We are expanding rapidly and have created unique roles that need qualified candidates. Location: Remote- Must be in New Jersey area Entry level job duties include but not limited to: • Accurately process medical record requests, this includes fulfilling requests that ask for medical, billing, and/or images to be sent in pdf, DVD, or secure email for all assigned clients., • Burn multiple CDs at one time using a desktop computer and laptop, • Monitor client queues and clear daily, • Identify and notify Lead if additional help is needed due to high volume, • Notify Lead of any issues preventing processing, i.e. access issues, system speed, • Communicate professionally with other teams to fulfill job duties, • Reports directly to the POD Lead, • Send daily End of day screenshots to Lead and Manager, • Work occasional overtime to assist as needed in overflow processing due to high volume issues and/or coverage issues, • Abide by HIPAA guidelines while ensuring the confidentiality of PHI, • Attend all standups the team has each week, • Report all hours worked accurately into ADP, • Enter stats accurately in self-report tracker Qualities that the candidate for this position should include: • Ability to work in a high volume and fast paced environment, • Ability to multitask to meet deadlines and daily goals, • Fast learner, • Quick worker, • Team player, • Positive attitude, • A go getter looking to more than the minimum requirement. In accordance with our company policy, Full Time Employees are eligible for the following benefits: • Robust Health Insurance Plan Options with Company Coverage, • Company HSA Account Contributions for Eligible Health Plans (Medical BCBS), • Vision and Dental Plan Options, • STD. LTD, Life. Life AD&D, EAP, • Competitive Paid Time Off including Paid Holidays, • 401(k) Plan Offering with Employer Matching Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve. Job Type: Full-time

Job Description An exciting position is available at America's Socially Responsible Bank! Amalgamated Bank is seeking a Deposit Operations and Support Representative to provide quality assurance for deposit accounts and services using account opening documentation and system generated control reports to ensure compliance to standard operating policies, procedures and guidelines. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Jumbo Certificate of Deposits (CD), Certificate of Deposit Account Registry Service (CDARS) and Insured Cash Sweep (ICS) Investments - set up new customer/account relationship, process funding & disbursement transactions, review and validate related control reports and annual interest income statements., • IRA, • Track and process standing instructions for pre-scheduled Required Minimum Distributions., • Validate annual tax reporting records and correct reportable tax data where necessary., • Provide support to branch network on IRA related issues., • New Account Review, • Review the quality of scanned account opening documentation ensuring clarity and appropriate indexing., • Review account opening documentation to ensure completion of all required data., • Validate the data entry of customer and account information., • Document issues and discrepancies in QA database and distribute daily reports to the appropriate business units., • Research and follow up on outstanding issues, inquiries or documents to ensure timely completion and resolution., • Set up combined statement relationship for eligible accounts., • Account Maintenance and Control Report Review, • Review system generated reports against supporting documentation for accuracy., • Review iAcquire and Horizon 360 control reports and take action to correct exception items as necessary., • Document issues and discrepancies in QA database and distribute daily reports to the appropriate business units., • Research and follow up on outstanding issues, inquiries or documents to ensure timely completion and resolution., • Perform daily proof and reconciliation for Remote and Deposit Automated Teller Machine cash activities, Savings Bonds redeemed and AMEX Travelers Checks sold., • Perform quality assurance on W-9 Certifications to correct or update invalid/missing and administer the Bank’s Tax Certification process for B-Notices and W-8’s., • Conduct periodic testing to validate Horizon system scrub on OFAC updates., • Perform various account file maintenance, online transaction entries and system upgrade validation., • Participate in Disaster Recovery testing at offsite location, as needed., • Back up other Bank Operation functions as needed and perform various related tasks as directed by manager. Knowledge, Skills and Experience Requirements: • High School diploma or equivalent., • Excellent verbal/written communication and interpersonal skills., • Proficiency in MS Word, Excel and Outlook., • Strong detail oriented skills. Our job titles may span more than one career level. The starting base salary for this role is between $25 per hour – $27per hour. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description Job Title: Client Technology Manager Location: Tekscape Office, NYC Travel Required: As needed to client sites. Term: Full Time Reports to: Director of Cloud and Infrastructure Technologies Salary Range: $95-150k (Annual) About Tekscape: Tekscape is a recognized managed IT services company since 2007, headquartered in New York City. Currently, we operate via two physical locations in the United States. Based on our engineers’ deep technical knowledge and leveraging our strategic relationships with the world’s leading cloud providers, Tekscape excels at supporting companies globally with information technology solutions. We work in a collaborative environment that fosters and rewards innovation. Tekscape services include managed IT, managed security services, cloud computing, compliance, and collaboration. Job Description: The role provides technology infrastructure management expertise in the deployment, migrations, and delivery of our client’s on-prem and cloud infrastructures. This includes support of advanced day to day operations for the following but not limited to; Datacenter, Cloud, Systems, Networking and Desktop (VDI or physical). Role: The Client Technology Manager position is a high impact HANDS-ON leadership role, responsible for delivering IT managed services to client accounts with the support of a dedicated technical team. This leader oversees customer relationships, manages client expectations, liaises with various internal engineering teams and other stakeholders to ensure customer success. The Client Technology Manager spearheads projects to modernize client infrastructure. S/He will work in a team environment to deliver exceptional levels of technical expertise and customer service. S/He will be an escalation point for engineers on the infrastructure and service teams for any client escalations. As a Client Technology Manager, you are not just a technical expert; you are a trusted advisor, a problem solver, and a strategic partner to your clients. Your ability to effectively communicate, understand, and address their technical needs is instrumental in driving their success and fostering enduring relationships. Responsibilities: • Oversee technology services for a portfolio of Tekscape clients in various industries including financial services, legal, medical, education, and other business verticals., • Liaise between clients and technical teams and are the embodiment of technical expertise and client-centric service. Your role is pivotal in establishing and maintaining strong relationships with clients, ensuring their technological needs are understood, communicated effectively, and addressed promptly., • Understand the needs, goals, and challenges of each client. Actively listen, asks pertinent questions, and grasps the intricacies of their business processes., • Understand clients’ objectives to provide tailored technical solutions that align with their strategic vision., • Proactively identify potential technical challenges or opportunities for improvement, preemptively addressing issues before they escalate., • Enable clients using latest technology trends surrounding Information Security and Cloud Services (IaaS/SaaS), • Functionally and disciplinarily leads a team of System Engineers and act as an escalation point to all engineers, • Maintain accurate and up-to-date records of customer interactions, project details, and technical configurations that include detailed infrastructure and network diagrams., • Diagnose and resolve complex network issues, including connectivity, latency, and performance problems., • Serve as a Technical Architect and be accountable for client technical escalations and subsequent resolutions., • Advanced configuration and support for server and infrastructure, virtual infrastructure and networks. Collaborate with project team to ensure successful delivery of project implementations, migrations, and upgrades, which include but not limited to mail system migrations, cloud site migrations, new office constructions and new technology deployments., • Hands-on support of client configurations as they pertain to in-house proprietary standards and practices., • Participate in vendor due-diligence exercises, security reviews, data integrity & availability services., • Responsible for routinely recording ticket time accurately and updating ticket progress regularly in accordance with engineer policies., • Produce documentation of solutions for engineers to follow., • Participate in after-hours on-call rotation for technical services support/Help Desk. Job Knowledge/Skills: • 10+ Years of experience supporting client infrastructure (In manage services provider business environment as a preference), • Excellent written and verbal communication skills applicable to a customer-facing role, • Strong technical and client-facing documentation/presentation skills, • Ability to bridge the gap between technical complexities and client comprehension. Ability to translate intricate technical details into layman's terms that are easily understandable and relatable to the Clients., • Excellent planning and organizational skills, as well as sound, independent judgment, • Strong troubleshooting skills to assist with resolution and escalation of client incidents and service requests., • Hands-on experience with enterprise systems architecture and components such as AD, DHCP, DNS, SMB/CIFS, TCP/IP, Firewalls, Switching, WAN, VPN, Storage, Server and Desktop Virtualization, DevOps, Cloud Services, software deployment, etc., • Experience with Microsoft Windows server operating systems and technologies (Win Server 2008 – 2022), • Experience with on-premises and cloud-based Microsoft Email Solutions (Exchange 2013-2019 & Office 365), • Experience troubleshooting problems within a remote desktop or virtual desktop platforms (VMware Horizon, Citrix and Microsoft AVD), • Experience managing and supporting of public cloud platforms (AWS and Azure), • Experience managing and supporting client virtualization platforms and environments (VMware ESX & Microsoft Hyper-V), • Experience with group policy configuration, troubleshooting and deployment., • Hands on experience in deployment and management of routing, switching, wireless, and security appliance technologies using vendors such as Cisco, Meraki, and Palo Alto Networks., • Solid understanding of ConnectWise or equivalent ITIL based Professional Services Automation platforms ("PSA") Pluses: • Experience installing SAN Storage and configuring it with VMWare / Hyper V platforms., • Experience with Converged and Hyper-Converged Technologies., • Experience maintaining and troubleshooting a Hyper-V environment with a Failover Cluster or managed by SCCM, • Experience maintaining and troubleshooting a VMware environment with Clustering and managed by vCenter., • Previous experience working within ConnectWise (Automate) ecosystem., • Scripting and automation experience using PowerShell, • Microsoft, VMWare, and Cisco certifications Education and Experience: • Minimum of 10 years plus experience with the maintaining, troubleshooting, and supporting of various technology environments, • Bachelor's degree or higher Key Performance Indicators (KPIs): • Client satisfaction rate of 90%+, • Annual KPI of 1700 engineering hours (142 Monthly), • Service Ticket & Time Compliance Policy adherence of 95%+ Tekscape employees enjoy the following benefits: • Excellent Benefits (including medical, dental, vision, life insurance, HSA/FSA, • Paid Parental Leave (NYS Paid Family Leave), • 401(k) plan with matching company contribution, • Vacation/ Paid Time Off / Sick Leave / Floating Holiday, • Professional Development Programs, • Employee Referral Programs, • Corporate-Branded Swag & MORE We are an Equal Opportunity Employer that truly believes in the benefits of diversity! Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge Powered by JazzHR DyFu1IffAC

Job Description Customer Support & Success Manager Brooklyn, NY 100K Position Overview We are seeking a Customer Support & Success Manager to lead and scale our support operations while remaining hands-on. You will manage a growing team (currently two in-office and one remote), own and optimize our Zendesk system, analyze support tickets to identify trends, and deliver actionable feedback to the product/development team. This is a player-coach role: part supervisor, part frontline contributor. The right candidate has done this work before—building support processes, managing escalations, and training teams—and is now ready to step into a leadership role while still rolling up their sleeves. The Ideal Candidate * Proven hands-on experience in customer support operations and ready to step into a management role. * Expert-level Zendesk knowledge, including system setup, workflows, dashboards, and reporting. * Strong analytical mindset; can spot trends in tickets and translate them into feedback for product/dev teams. * Empathetic and customer-first, with excellent communication skills. * Experience training, coaching, or mentoring junior team members. * Thrives in fast-paced, scaling environments. Key Responsibilities Team & Operations * Lead the customer support team, ensuring timely, empathetic, and effective responses. * Train, mentor, and supervise staff while remaining hands-on with ticket resolution. * Create and maintain SOPs, SLAs, and runbooks for consistent service delivery. Zendesk Ownership * Serve as the Zendesk administrator, responsible for system setup, workflows, dashboards, and reporting. * Train the team on best practices and optimize usage for speed and accuracy. * Generate weekly reports on ticket volume, response times, and unresolved issues. Analysis & Continuous Improvement * Conduct root cause analysis of recurring issues and escalate insights to the product/development team. * Identify and recommend improvements in processes, tools, and workflows. * Partner with the Account Manager to ensure smooth employer onboarding and strong client relationships. Collections & Vendor Management * Oversee collections tracking and reporting. * Manage vendor relationships, ensuring SLAs are met and issues are resolved quickly. Email resume to:

Job Description Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees? Syndio is a Series C technology company leveraging advanced technology and responsible AI to accelerate decision-making, streamline compliance, and democratize insights for consistent, equitable compensation practices at scale. Backed by $83M in investments from Bessemer Venture Partners, Voyager Capital, and Emerson Collective, we are expanding our team and products to help companies align their rewards strategies with their business goals. Our customers are our greatest asset. Syndio partners with many of the world's most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance. We analyze pay for over 10 million employees across dozens of countries, ensuring fair, defensible rewards that drive better business outcomes. Join us in our mission to help companies make smarter pay decisions they can trust! About the role Syndio licenses software to companies to help them find and fix pay equity issues and stay in compliance over time. We're looking for someone who brings a combination of customer service and account management skills to build lasting relationships with customers and guide them to success. You will own the relationship with your customers with a focus on delighting the key decision makers for each account. This includes advising customers on a comprehensive workplace equity strategy, ensure ongoing compliance needs, and driving usage of our workplace equity tools. Why this job is exciting • Guide your dedicated portfolio of customers to achieve their workplace equity goals while meeting and exceeding retention and growth targets., • Be a trusted resource by communicating with customers about their ongoing workplace equity needs, product updates, customer sentiment, and industry topics., • Work closely with our Implementation, Sales, Domain Expertise, and Product teams to support and delight customers at every point in the customer journey., • Build customer relationships that lead to renewals, upsell opportunities, and references, and take pride in hitting revenue milestones that reflect your success., • Identify and synthesize evolving customer needs, and collaborate with Product and Development teams to design and implement solutions in the product., • Strategically manage your accounts with a focus on maximizing customer lifetime value and uncovering opportunities for expansion., • Influence Syndio's overall customer service strategy as we grow to scale onboarding, communication, and ongoing engagement., • Participate in comprehensive training to gain in-depth knowledge about the nuances of workplace equity, including statistics, analytics methods, and pay equity laws — equipping you to confidently connect our mission with measurable business outcomes., • About you, • You have 5+ years of demonstrated experience in Customer Success and/or Sales/Account Management, • You have a demonstrated track record managing large enterprise Fortune 100 companies, • You have a proven ability to engage and multi-thread with C-Suite executives & SVP level, • You thrive in roles that combine customer relationship building with a strong focus on revenue retention and account growth., • You are passionate about our mission to close pay gaps, create fairness in the workplace, and utilize data to drive that change., • You are a self-starter who thrives working independently, with minimal supervision, in a collaborative, kind, and supportive environment., • You are motivated by achieving and exceeding revenue retention goals, meeting quotas, and celebrating wins with your team and customers., • You have a keen eye for uncovering expansion opportunities, negotiating renewals, and managing accounts with a strategic approach to revenue growth., • You are deeply curious, willing to explore all aspects of the platform to understand and identify new opportunities to meet customer needs., • You naturally seek out ways to deliver measurable value for customers and the business, aligning your work with clear revenue and retention targets., • You are willing to ask questions and turn to others for support and expertise., • You have stellar communication skills that help you connect with a range of people, from HR/Comp analysts to the C-suite., • You are comfortable selling the value of workplace fairness solutions and are comfortable supporting our Account Management team with renewals and upsells.., • You bring empathy, calm, and confidence to help customers overcome challenges., • You're proactive, always two steps ahead to deliver what customers need next., • You are highly organized with excellent time management skills., • You are eager to leverage AI tools responsibly to maximize your output and enhance customer success., • You're excited to own and drive initiatives within Syndio that build your skills and interests and that directly contribute to both customer impact and company growth., • You are located in the NY Metro Area, able to work ET/CT hours, and authorized to work in the United States for any employer.Why you'll love it here:, • 👥 Check out our Employee Experience page for more information on our Mission & Values, Work-Life Balance, Pay Transparency, Diversity, Culture, and Benefits., • 💰 Competitive Compensation. For this role our base salary is targeted at $99,000-$116,000 per year plus 20% additional variable. Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location., • 🏆 Syndio Equity. So you can share in Syndio's success., • 🏝 Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, and voting leave., • 🐣 Paid parental leave, • 🩺 Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents., • 🏥 Life Insurance & Disability. Syndio covers the full premium., • 🏦 401(k). To help you save for your future., • 📍 Remote-First in our specified talent-hub cities, allowing for opportunities to meet up and socialize! #LI-RemoteRole progression, • Within 1 month, you'll have completed a comprehensive and supportive onboarding process to help you understand the platform, the business, and the customer journey. You'll be ready to be an advocate for workplace equity and help customers achieve it., • Within 3 months, you'll be fully ramped and supporting your own portfolio of customers., • Within 6 months, you'll be growing a portfolio of customers, guiding the overall workplace equity strategy, playing an important role in customer renewal conversations, and influencing the product roadmap.Interview process, • Chat with a member of our Talent Team: 30 min phone call, • Meet the Hiring Manager: 30 min zoom interview, • Meet the Team: 3-4 video interviews with departmental and cross-functional team members Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.

Job DescriptionCompany Description G2 Risk Solutions (G2RS) is the unrivaled pioneer and leader in merchant risk onboarding and monitoring solutions for the payments industry since 2004. We combine modern technology with 20 years of unique merchant data and tenured risk expertise to help merchant payments providers grow their businesses while avoiding costly fines and reputational damage. Job Description The Senior Customer Success Manager will lead G2RS’s Customer Success function in the United States, driving satisfaction, retention, and growth. You’ll serve as the primary relationship owner for key accounts while building and managing a high-performing Customer Success team. This role requires a proactive leader who can engage clients, develop teams, and collaborate with Sales, Product, and Operations. You’ll use advanced Excel skills to track KPIs, analyze trends, and provide insights, and leverage Jira to coordinate client initiatives and workflows. Key Responsibilities: • Lead, mentor, and develop the Customer Success team, including hiring, onboarding, and performance management., • Set and track KPIs to ensure consistent, exceptional client service., • Serve as main contact for clients, fostering strong relationships and understanding needs., • Conduct usage and performance reviews to maximize client outcomes., • Manage escalations and coordinate timely resolutions., • Oversee the customer lifecycle—from onboarding to renewal—addressing risks and securing extensions., • Identify upselling and cross-sell opportunities, partner with Sales on expansion strategies., • Deliver QBRs to highlight value, address concerns, and recommend enhancements., • Create and maintain advanced Excel reports, dashboards, and analyses to monitor account health and forecast renewals., • Prepare professional, client-ready documentation and presentations., • Collaborate with internal teams using Jira to track and manage client-related projects. Qualifications • 5+ years in Customer Success, Account Management, or Client Services with enterprise clients., • Proven leadership in managing high-performing teams., • Experience managing renewals, escalations, and client health for complex accounts., • Familiarity with bankruptcy, collections, or financial services is a plus., • Advanced Microsoft Office skills (Excel, Word, PowerPoint, Outlook), including pivot tables, VLOOKUP/XLOOKUP, complex formulas, conditional formatting, and data visualization., • Familiarity with Jira for project tracking and workflow management., • Proficiency with CRM platforms (e.g., HubSpot, Salesforce) and reporting tools., • Exceptional negotiation, presentation, and communication skills., • Bachelor’s degree in business administration, Communications, Finance, Information Systems, or related field preferred; analytical or data-focused studies a plus. Additional Information This position is a fantastic opportunity to work for a fast-growing company. We offer a comprehensive benefits package including medical, dental, vision, LTD, Paid Time Off 401(k) and potential for annual bonus. Compensation: $95,000 - $110,000 USD annually, dependent on location and experience. #LI-Remote G2 Risk Solutions is an equal employment opportunity employer and strives to comply with all laws prohibiting discrimination based upon, as applicable, actual or perceived race, color, creed, religion (including religious dress, grooming practices and protective hairstyles), sex, sexual orientation, gender identity or gender expression, pregnancy, marital/domestic partner status, national origin, alienage or citizenship status, primary language, immigration status, military and veteran status (including whether honorably discharged or not), intern or volunteer status, status as a victim of domestic violence, sexual assault, or stalking, ancestry, age, physical or mental disability, AIDS, HIV and Hepatitis C status, medical condition, including cancer and genetic predisposition information or characteristics (or those of a family member), or any other category protected by federal, state or local laws.

Job DescriptionAmalgamated Bank is seeking a Retail Banking Representative to be responsible for providing a high quality of Customer Service in a broad variety of activities. This position will be called on to work in both the Teller and Customer Service areas, according to needs. This position is responsible for presenting full array of Amalgamated Bank’s products to existing and potential customers at the Branch and at off-site events. The role will also support branch management in achievement of branch performance metrics and reports to our Union Square location. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: Customer Service Duties: • Perform all aspects of opening and maintaining a variety of accounts in accordance with Bank policy and procedure, including but not limited to the Bank’s CIP and customer service policies, • Proactively present and cross sell Bank products, through probing questions and offer appropriate products and services based on customer responses, • Perform all functions to open and maintain new and existing accounts, • Actively promote the Bank and its products and services. This will include setting - up a table outside the branch and handing out information when necessary, • Participate in off-site sales calls, branch networking, community and CRA activities, • Resolve customer complaints regarding sales, services or account issues. Respond to customer inquiries or complaints in person or over the phone in a professional manner, which may include preparing and submitting written correspondence to respective departments, • Maintain correspondence with customers and back office by following-up to ensure resolution, • Greet customers in a professional manner that creates a welcoming environment; this includes proper acknowledgement and introduction in accordance with Bank policies, • Demonstrate a comprehensive understanding of specific Bank products and services while matching those products and services to individual customer needs, • Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file, • Perform various administrative duties as directed by Branch Manager Responsibilities behind Teller Line: • Perform all RBR duties such as stop payment orders, accept payment for rental of safe deposit boxes, process deposits / withdrawals, cash checks etc, • Assist other RBR’s in balancing daily transactions, verifying tickets and daily balancing of the teller area. Assist RBR’s with complex work-related matters (i.e. check cashing)., • Research and investigate customer claims in archive area, in matters relating to missing deposits, missing checks, original ATM envelopes, etc., to help resolve issues for customers in a timely manner, • Perform RBR functions as assigned. Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file General Responsibilities: • Assist Officers in performing various Branch functions and Branch reports, as requested, • Render priority services to customers in need of special handling, • Perform various related clerical duties as directed, • Knowledge and use of the Bank’s Redi system to keep current with updates to policy and procedures Knowledge, Skills, and Experience Requirements: • High School Diploma or equivalent, • Minimum of two (2) years Teller experience required or successfully completing the teller training course in lieu of Teller experience, • Strong interpersonal and communication skills to build rapport with prospective and existing customers, • Must be flexible to work and/or transfer throughout the network, on an as needed basis, • Detailed knowledge of banking procedures, regulations and all Branch related functions and terminal systems Our job titles may span more than one career level. The starting base salary for this role is between $25 per hour – $27per hour. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description Customer Service Representative TopView Sightseeing is a well-established company based in New York City, offering a variety of sightseeing tours by bus, bike, and boat. Our dedicated team of native local experts serves over 2,500 customers daily, providing visitors to the Big Apple and other cities—including Philadelphia, Washington, DC, Atlanta, Houston, Dallas, and London—with unforgettable experiences. Customer service is of paramount importance to the TopView Sightseeing brand, and as we continue to grow and expand internationally, we remain committed to enhancing the customer experience across our network. We are looking for an experienced Customer Service Representative to play a crucial role in our front-facing and back-office customer service operations. We are seeking a Customer Service Representative for a seasonal position based in New York City, with the potential to lead to a permanent role. Availability Requirements: ● MUST be able to work Weekends and Holidays. ● This is not a remote position. ● Shifts may vary, with potential start times as early as 12 AM. Responsibilities and Duties ● Handle phone calls and emails for all locations, including NYC, Philadelphia, Washington, DC, Atlanta, Houston, Dallas and London. ● Assist customers with bookings and sales over the phone, in person, and online. ● Demonstrate in-depth knowledge of our products and services. ● Perform various administrative tasks in a fast-paced environment. ● Adhere to company policies and procedures. ● Greet and assist all office visitors in line with company standards. ● Maintain organized records and a clean reception area. ● Support the Customer Service Assistant Manager with additional administrative duties. ● Not limited to the above duties Qualifications and Skills ● Strong customer service skills. ● Geographical knowledge of Manhattan is a plus. ● Must be computer proficient - data entry, emailing, internet researching, faxing, and others. ● CRM Knowledge and Zendesk a + ● Project management software a + ● Time management skills ● Knowledge of Google workspace is a +. ● Understanding Excel and formulas is a +. ● Problem-Solving Capabilities. ● Excellent (verbal and written) communication skills. ● Positive attitude and enthusiasm. ● Requires a professional demeanor. ● Team player with good organizational and interpersonal skills. ● Able to multitask. ● Must come to work presentable and well-groomed. ● Business casual attire at all times. ● Available for on-call (weekdays/weekends). ● Available to work on Weekends and all Major Holidays. ● Exceptional attendance Other experience: ● Bilingual A+ (Spanish, Mandarin, Hindi, French, Arabic, Portuguese) Job Types: Seasonal Salary: $17.00 - $20.00 per hour Benefits: ● Employee discount Schedule ● 8-hour shift, with varying times. Can be as early as 8 am. ● Holidays ● Overtime ● Midday/Evening/Overnight ● Weekend availability Ability to commute/relocate: ● New York, NY 10017: Reliably commute or planning to relocate before starting work (Required) Experience: ● Microsoft Excel: 1 year (Required) ● Customer service: 1 year (Required) Work Location: In person Powered by JazzHR CghwN9pnqA

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Why this role? * Drive enterprise growth: Own strategic relationships with our highest-value clients, directly impacting company revenue and expansion targets * Shape the future of e-commerce analytics: Join us at a pivotal moment as we transition to an enterprise-focused service model, with significant opportunities for career advancement as our second US-based CSM * Become an e-commerce expert: Get exclusive access to the strategies and data of the fastest-growing DTC brands, building deep expertise in a $24B+ industry while helping shape product development * Own your impact: In a lean, high-performing team, your work directly influences customer lifetime value, retention rates, and company growth trajectory What's the Scope? * Full lifecycle ownership: Own the complete customer journey from implementation through renewal for your entire enterprise portfolio (12k+ ARR accounts), ensuring seamless transitions and maximum value realisation * Strategic onboarding leadership: Lead complex enterprise implementations, working closely with solutions engineers to ensure technical success while focusing on adoption strategies and relationship building * Revenue expansion: Proactively identify and execute expansion opportunities within your portfolio, leveraging product knowledge to upgrade clients to higher-tier plans and new feature sets * Enterprise relationship management: Foster deep, strategic relationships with demanding enterprise clients, managing expectations and serving as their primary advocate within Polar * Retention and renewal strategy: Develop and execute sophisticated retention strategies using both high-touch and low-touch approaches, preventing churn through proactive health monitoring and intervention * Cross-functional collaboration: Partner with support on escalated issues, create tickets, conduct initial investigations, and transform customer problems into scalable solutions with Tech and Product teams * Voice of the customer: Translate enterprise customer needs and feature requests into actionable product roadmap influence, ensuring our platform evolves to meet market demands * Process optimisation: Help build scalable CS practices as we grow, contributing to playbooks and best practices that will support our expanding enterprise customer base This job is made for you if you have: * Enterprise CS expertise: You have 3+ years of B2B SaaS Customer Success experience, specifically with enterprise accounts, ideally in companies that scaled from startup to growth stage * E-commerce/data fluency: You have experience with e-commerce adjacent software, analytics platforms, or data-driven SaaS products, enabling you to quickly understand technical concepts and speak our clients' language * Full lifecycle mastery: You've owned the complete customer journey from implementation through renewal, with proven success in expansion and upsell motions * Sales acumen: You have experience or a strong aptitude for revenue-generating activities, are comfortable with expansion conversations and quota-carrying responsibilities * A high-performance mindset: You thrive in fast-paced environments with sophisticated enterprise clients who have high expectations and complex requirements * Technical communication: You can translate complex technical concepts into business value and aren't intimidated by data, APIs, or technical integration discussions * Startup mentality: You're comfortable with ambiguity, rapid change, and wearing multiple hats in a dynamic team environment where innovation happens quickly * Ownership mindset: You take full accountability for your book of business and proactively solve problems rather than waiting for direction Our Hiring Process 📝 We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) We're looking for someone with hands-on experience in fertility benefits, reimbursements, and claims processing. Maven's Member Benefit Services operates from 7:00 AM to 9:30 PM Eastern U.S. time, seven days a week. For this role, we are seeking someone with flexibility to work a variety of shifts during business hours, primarily Monday through Saturday, within Eastern U.S. time. Current Shifts: • Monday - Friday 1130AM - 830PM EST, • Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates., • Be expected to quickly learn the ins and outs of Maven's business and the daily operations of the Member Benefit Services team—diving deep into our communication channels and mastering the reimbursement workflows that support our members. We're looking for someone with hands-on experience in fertility benefits, reimbursements, and claims processing, • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner., • Act as a point of escalation for member issues, driving problems to resolution while managing communication with key stakeholders., • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps., • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs., • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT., • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally., • Facilitate the team's alignment with broader organizational objectives and effectively lead through change., • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes., • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams., • Coordinate new hire training and take an active role in the success of new employees during onboarding and training., • 5-7 years of experience in Customer Service Operations, including at least 3 years of experience managing teams of at least 10-12 individuals., • Hands-on experience in fertility benefits, reimbursements, and claims processing. 1-3 years of experience in managed health care, insurance, or employer benefits required, • 1-3 years of experience in the fertility space working with fertility patients., • Experience mentoring and coaching team members., • Flexibility and experience managing in fast-paced, high-growth environments., • Experience managing inbound and outbound call support, email or app-based written support., • Track record of driving improvement with impactful and measurable results., • Demonstrated ability to analyze performance metrics to identify trends, root causes, and improvement opportunities; uses data-driven insights to proactively solve problems and drive operational excellence., • A strong sense of empathy applied to direct reports, members, and cross functional business partners., • Savvy business judgment and the ability to support data-driven, results-oriented decision-making., • Experience in motivating a team to achieve KPIs, drive efficiency, and managing change., • Experience working in a fast-paced startup environment., • Experience in Zendesk is a plus., • Prior experience managing payments., • Bachelor's degree or equivalent experience., • Verbal and written fluency in Spanish. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is fully remote and open to candidates located within the United States. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description About Us: Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. Why work at Pacvue? • Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations., • Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed., • Learn – from the best! Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry's best practices and thought leadership. The Customer Success Manager will have the opportunity to develop deep relationships and work with an assigned book of Pacvue clients. Liaising with internal departments, you will be our clients' key point of contact, addressing and resolving their issues, while benefiting from the support of our dedicated Customer Success, Account Management, Product, and Engineering teams. The successful candidate will utilize their tremendous client management acumen to produce successful outcomes in a deadline-driven environment. With our expanding department and new CS initiatives, the ideal candidate will also play a key role in creating, maintaining, and building internal processes and workflows. Responsibilities: • Make customers successful by providing high quality technical support and service., • Foster account growth/expansion via new products and markets., • Tactical and strategic support for priority accounts and maintain relationships with key agencies and brands., • Be an escalation point for client issues and be a client centric problem solver., • Be a subject matter expert on the Pacvue platform and retail media in general. Contribute to the creation of training or marketing assets. Participate in webinars as a subject matter expert as needed., • Collaborate with the Pacvue Training and Education team to build out content for product onboarding and education., • Identify areas where process improvements can be made and execute an action plan to improve current processes., • Educate users on latest SaaS platform features., • Help with pre-sales activities to demonstrate function features and provide advertising optimization recommendations to users., • Address technical issues relating to software function and upgrades., • Assist in feature design with the R&D team., • 2+ years of managing Amazon Sponsored Ads campaigns and strategy at a brand/manufacturer or at an agency, • 1-2+ years of managing Amazon DSP campaigns and strategy highly preferred, • 1-2+ years of experience managing other ecommerce advertising channels (Walmart, Target, Instacart, etc..) preferred, • Analytical mindset with the ability to interpret Amazon performance metrics, particularly through Amazon Marketing Cloud, to help generate actionable insights, • Capacity to manage projects and timelines effectively., • Great interpersonal skills, team player and customer service focused attitude, • High threshold for working in an ambiguous, fast paced environment start-up like environment - figuring it out and adapting as you go, • Understanding of eCommerce strategies, product nuances, Amazon backend systems, and industry trends., • Unlimited Paid Time Off, • Paid Holidays and Floating Holidays, • Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance, • 401k with Employer Match, • Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization #LI-Remote Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job DescriptionJob Title: Manager, Business Intelligence & Client Success Location: Remote – US (Eastern Time Zone Compensation: $120,000 - $140,000 plus Bonus and Benefits About Centric Software: Centric Software stands at the forefront of innovation, delivering cutting-edge PLM solutions tailored specifically for the retail, fashion, footwear, luxury, and consumer goods industries. Our enterprise software applications are designed to meet the unique challenges of the fast-moving consumer goods market, empowering businesses to manage, optimize, and execute their critical processes with ease. From concept to production, our software solutions streamline the journey of bringing products to life. We support our customers in effectively managing materials, sourcing, quality, and pricing, ensuring every step leads to a successful final catalog. With Centric Software, businesses can navigate the complexities of product development with confidence and agility. Job Summary:Centric Market Intelligence (CMI), a division of Centric Software, is seeking a results-driven and client-centric Business Intelligence & Client Success Manager to serve as a strategic partner to our high-value clients in the fashion and retail industry. This role blends data-driven insights, account management, consultancy, and operational excellence to ensure our clients achieve their desired outcomes with our platform. Key ResponsibilitiesClient Success Management • Experience, • 5–8 years of experience in a Client Success, Account Management, or related role, ideally within a B2B SaaS company or the fashion/retail sector., • Direct experience in the fashion and retail industries is required., • Skills & Competencies, • Proven success managing enterprise-level accounts and meeting/exceeding growth and retention goals., • Strong analytical and reporting skills, with experience leveraging tools such as Salesforce, Hubspot, Mixpanel, Intercom, and Jira., • Ability to develop and present high-impact client-facing materials to stakeholders across all levels., • Skilled in clienteling, system adoption, and implementing engagement strategies through internal applications., • Exceptional verbal and written communication in English., • Detail-oriented, with excellent organizational and multitasking abilities. “The US base salary range for this full-time position is $120,000 – 140,00 base + bonus and benefits. Our salary ranges are determined by role, level, and location. The range for each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Candidates who exceed the specified experience and relevant education or training may be considered for compensation above the stated range. Please note that the compensation details listed reflect base salary, and certain positions may be offered additional variable incentives.” Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information. Powered by JazzHR V6b0xlGC0l

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for a Strategic Customer Success Manager who thrives in a high-impact role, loves building deep relationships with clients, and is motivated by helping customers succeed. You'll manage a small, high-value portfolio consisting of Compliancy Group's biggest and most strategically important customers, guiding executives and stakeholders through adoption, renewal, and growth, while collaborating closely with expansion sales reps and cross-functional teams to drive growth, harness the voice of the customer and resolve support and billing issues as they arise.. This is a remote role with opportunities to meet virtually or in-person for strategic business reviews, planning sessions, and team collaboration. Why You'll Love This Role: • You'll manage a small portfolio of high-value accounts, giving you the chance to build meaningful relationships and make a real difference in customer outcomes., • Your work will have a direct impact on gross retention and long-term customer success. In addition, as you'll be managing our highest potential accounts, your efforts will also drive meaningful growth for the business; your work product will be on center stage!, • You'll lead executive-level conversations, QBRs, and strategic initiatives that shape customer outcomes., • You'll collaborate with a supportive team across Sales, Product, and Support, advocating for customers and influencing product and service direction., • You'll have autonomy to drive account strategies and the visibility to see the direct results of your efforts.Qualifications:, • 5+ years of Customer Success, Account Management, or related client-facing experience, ideally managing high-value or enterprise accounts., • Proven ability to drive retention, adoption, and long-term customer success., • Experience leading executive-level conversations, business reviews/QBRs, and complex client presentations., • Strong business acumen and ability to align solutions to customer objectives. Strong plus to a candidate that has either worked in the healthcare space (healthcare providers rather than surrounding verticals) or is familiar with spanning efforts across diverse, cross-functional teams and needs., • Excellent communication, relationship-building, and influencing skills across multiple organizational levels., • Comfortable collaborating across teams, including Sales, Product, and Support., • Experience with SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience.Responsibilities:, • Serve as a trusted advisor to a small portfolio of high-value accounts, driving long-term success., • Own gross retention and renewal outcomes, proactively identifying and mitigating risk., • Monitor account health, product adoption, and usage to ensure optimal customer results., • Lead executive business reviews (QBRs), sharing insights, value realized, and strategic recommendations., • Coach clients on best practices, guiding them to maximize adoption and impact., • Develop and execute strategic account plans aligned with customer goals and company solutions., • Collaborate with expansion sales team members on growth opportunities, without direct quota responsibility., • Advocate for customer needs internally and provide feedback to Product, Marketing, and Support teams.What CG Can Offer You:, • Opportunity to make a direct, measurable impact on high-value clients and the business as a whole., • Competitive base salary plus performance-based bonus tied to gross retention and account success., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!)., • A collaborative and transparent company culture that values customer impact, strategic thinking, and professional growth. Salary: $85,000-$90,000/year Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job DescriptionAbout the Company Our client is at the forefront of the AI revolution, providing cutting-edge infrastructure that's reshaping the landscape of artificial intelligence. They offer an AI-centric cloud platform that empowers Fortune 500 companies, top-tier innovative startups, and AI researchers to drive breakthroughs in AI. This publicly traded company is committed to building full-stack infrastructure to service the explosive growth of the global AI industry, including large-scale GPU clusters, cloud platforms, tools, and services for developers. * Company Type: Publicly traded * Product: AI-centric GPU cloud platform & infrastructure for training AI models * Candidate Location: Remote anywhere in the US Their mission is to democratize access to world-class AI infrastructure, enabling organizations of all sizes to turn bold AI ambitions into reality. At the core of their success is a culture that celebrates creativity, embraces challenges, and thrives on collaboration. The Opportunity We are seeking a Cloud Solutions Architect (Pre-Sales) to join our client's team. This role offers an exciting opportunity to work with state-of-the-art AI and cloud technologies, including the latest NVIDIA GPUs, and contribute to one of the most powerful commercially available supercomputers. What You'll Do * Act as a trusted advisor to clients, providing technical expertise and guidance throughout engagements * Conduct PoCs, workshops, presentations, and training sessions on GPU cloud technologies and best practices * Collaborate with clients to understand their business requirements and develop solution architectures * Design and document Infrastructure as Code solutions, technical documentation, and how-tos * Help customers optimize pipeline performance and scalability * Serve as a single point of expertise for customer scenarios across product, technical support, and marketing teams * Assist with marketing efforts during events such as hackathons, conferences, and webinars What You Bring * 5+ years of experience as a cloud solutions architect, system/network engineer, developer, or similar technical role focused on cloud computing * Strong hands-on experience with IaC and configuration management tools (preferably Terraform/Ansible), Kubernetes, and skills of writing code in Python * Solid understanding of GPU computing practices for ML training and inference workloads, GPU software stack components, including drivers, libraries (e.g. CUDA, OpenCL) * Solid understanding of the cloud ML tools landscape from industry leaders * Legal authorization to work in the U.S. on a full-time basis without visa sponsorship Key Attributes for Success * Self-starter who thrives in a fast-paced, evolving startup environment * Collaborative team player who can work effectively across different departments and cultures * Results-oriented with a strong sense of ownership and accountability * Innovative problem-solver who can identify new opportunities for growth * Continuous learner, eager to stay updated on the latest AI and cloud computing trends * High ethical standards and integrity, with a commitment to responsible AI development * Passionate about democratizing access to AI infrastructure Why Join? * Competitive compensation ranging from $180,000 to $300,000 per year (negotiable based on experience and location) * Comprehensive benefits package including 100% company-paid medical, dental, and vision coverage for employees and families * 401(k) plan with a 4% match program * Stock options plan * Flexible remote work environment * 20 weeks paid parental leave for primary caregivers, 12 weeks for secondary caregivers * Up to $85/month for mobile and internet * Opportunity to work with cutting-edge AI and cloud technologies * Contribute to sustainable AI infrastructure with energy-efficient data centers * Be part of a team that operates one of the most powerful commercially available supercomputers Interviewing Process * Level 1: Virtual interview with the Talent Acquisition Lead (General fit, Q&A) * Level 2: Virtual interview with the Hiring Manager (Skills assessment) * Level 3: Interview with the C-level (Final round) * Reference and Background Checks: Conducted post-interviews * Offer: Extended to the selected candidate We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. Compensation Range: $180K - $300K