Remote customer service jobs in Boston, Massachusetts - Page 17Create job alerts

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit . This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based at the Kendall Square office location in Cambridge, MA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support. Responsibilities: • Attending customer support requests via phone, email or in person., • Performing server and network troubleshooting remotely and on site, • Doing application deployments, • Follow change control process, • Managing servers and network equipment, • Document and follow procedures, • Work on projects and tasks assigned in a timely manner, • Be available for emergencies and scheduled tasks during off business hours, • Be available for off hours on-call rotation., • Previous experience in IT, customer service, or other related fields, • Ability to build rapport with clients, • Strong troubleshooting and critical thinking skills, • This is a Full-Time position., • All standard benefits are included such as medical/dental/vision insurance and vacation time., • We encourage and reward professional certifications, • Salary will be based on experience. Please send your resume with the expected salary. Applications lacking expected salary will not be considered. MxmNxzRPqm

Job Description Administrative Assistant DHS- Federal Protective Services Onsite/Boston, MA Position Responsibilities: • Screens calls and visitors to the DHS/FPS Regional Offices for the Director (RD) and Deputy Regional Directors (DRD) Office; Chief, Missions Support Branch (CMSB); Chief Risk Management Branch (CRB); District Commanders (DC); Area Commanders (AC) as assigned; and the Chief, Threat Management Branch (CTMB) referring to staff members and forwarding to the divisions only those calls or visitors requiring the supervisors attention. Personally handles many requests for information., • On visits made to the RD/DRD/CMSB/CRMB/DC/CTMB office by other agency officials, Central office officials, and other Regional Directors, assists them in placing telephone calls, receives visitors and performs other duties as requested by them., • Provides timely and accurate responses to a variety of inquiries by helping the public identify and understand program services, information sources, and procedures for all divisions within the Federal Protective Services of the Department of Homeland Security Region One., • Responds to inquiries by clarifying inquirers needs through questions and comments designed to develop necessary facts and by developing responses/solutions based on own knowledge of government and experience problem solving. Determines what divisions can best assist when additional help is necessary, contracting offices to discuss inquiries and develop answers. As appropriate, when all personal resources have been exhausted, locates experts in other regions’ central offices to whom inquirers can be referred for supplemental assistance., • Consults with division supervisors, deputy director, and/or divisional personnel to develop answers to specific inquires and to garner new information about FPS programs, procedures and responsibilities., • Establishes and maintains records and files for control and flow of correspondence pertaining to all FPS matters. Distributes incoming mail to appropriate personnel at the Regional and remote FPS Offices., • Creates, copies, edits, calculates, revises, retrieves, stores and prints a wide range of documents in final form (e.g. correspondence, reports, graphs, calendar, statistics, mailing labels, tables, etc.)., • Receives customer agency requests for additional services and edits required request form based on information received. Forwards completed request to appropriate individual to ensure requirements are met., • Reviews, corrects and validates federal employee time and attendance as a designated Timekeeper in electronic timekeeping system. Coordinates with central Human Capital Office to effect corrections to federal employee leave and pay status. Maintains time and attendance records for all regional federal employees in accordance with records keeping policies and procedures. Tracks overtime usage for Budget Officer to ensure fiscal oversight of regional funds., • Assists the Protective Security Officer Program Manager by receiving all requests for Temporary Additional Services and preparing submittal sheet for Contracting Officer’s Technical Representative., • Liaises with GSA and other government agencies to locate and schedule the use of joint training and conference rooms on an as needed basis in support of the senior staff., • Liaises with the facility maintenance company for any FPS office space issues requiring technical service to include HVAC, telephone, and lighting needs., • Manages the secure access control system for all FPS office spaces at the O’Neill Federal Building or Burlington Federal Building. Issues FOBs and PINs to those federal employees and visitors requiring access as needed and ensures access is removed for individuals who are no longer required. Required Skills and Experience: • Bachelor’s Degree OR 2 years of related experience, • Advanced knowledge and proficiency in Microsoft Office products, • Familiarity with financial systems, • Effective communication skills (both written and verbal) with the ability to prepare and make group/executive presentations, • Resourcefulness, initiative, and skill to function in a fast-paced environment, • Attention to detail in goal/task accomplishment with minimal supervision, • Professionalism and the ability to interact effectively with others, • Ability to meet planned and unscheduled deadlines in a timely manner, • Ability to communicate effectively, both orally and in writing Desired Skills and Experience: • Good vision is required in reading and typing documents and utilizing described office equipment., • Presentation: shall be neat, clean and well groomed, with well-fitting, but not tight or revealing nor exceptionally loose-fitting, clothing. All contract employees shall dress at a minimum of Business Casual. Required Security: • US Citizenship, • All contract staff members will be required to undergo a background suitability clearance (HSPD12) by DHS Office of Professional Responsibility, prior to reporting to work and maintain this suitability clearance FLSA Class: Non-Exempt Location: Boston, MA About Us: EnProVera offers a competitive salary, paid time off including government holidays, and a comprehensive benefits package. Every associate is highly valued, and it is deeply ingrained that EnProVera only exists and is successful because of its great people. #CJ EnProVera is an Equal Opportunity Employer and pledges to treat every associate and applicant with dignity and respect. EnProVera will hire, place, transfer, promote, recruit, advertise, solicit for employment, treat during employment, pay, and otherwise compensate, select for training, layoff, or discharge associates without regard to race, religion, color, age, sex, sexual orientation, gender identity, national origin, ancestry, genetic information, veteran status, physical or mental disability, or any other legally protected status, so long as the essential functions of the job can be performed with or without reasonable accommodation. Pay Transparency Non-Discrimination Provision

Job DescriptionDescription: We are looking for an experienced and people-focused Team Leader to support and develop a team of Benefits Support Associates. In this role, you will be responsible for driving team performance, ensuring high-quality customer experiences, and fostering a positive, collaborative team culture. You’ll serve as a coach, mentor, and operational partner—helping your team succeed while continuously improving processes and delivering exceptional service to our members. This role is primarily Ubiquity in-center based in Bacolod, with the opportunity to transition to a work-from-home setup based on mutually agreed performance criteria and business needs. Eligibility for remote work will be determined at the company’s discretion once benchmarks are met. What You'll Do: • Provide timely, high-quality support to our members across multiple channels including live chat, messaging, email, ticketing, social media, and phone., • Leverage a strong understanding of internal tools and knowledge resources to quickly diagnose issues and deliver accurate resolutions., • Guide members with thoughtful recommendations using your deep knowledge of products and services., • Represent the voice of the customer by identifying trends, sharing insights, and surfacing opportunities that inform product improvements and roadmap decisions., • Proactively identify potential issues, process gaps, or recurring member challenges and escalate or recommend solutions to improve the overall member experience., • Maintain clear, efficient communication across member touchpoints, ensuring members feel informed, supported, and confident while using our platform., • Demonstrate patience, empathy, and professionalism in every interaction, assuming positive intent and working to create a positive support experience., • Collaborate with teammates and cross-functional partners on projects and initiatives that improve support processes, documentation, and the member journey., • Manage priorities effectively in a fast-paced environment while balancing individual performance metrics and team goals., • Act as an authentic company's ambassador, representing the company’s values in both internal collaboration and external member interactions., • Adapt to evolving priorities, tools, and processes in a growing global support environment., • Maintain flexibility with scheduling, including potential shift changes or weekend coverage to support our global member base.Requirements: What We’re Looking For • At least 2 years in a leadership or supervisory role in a BPO Industry, • Strong coaching and people development skills with a passion for team success, • Excellent communication skills (written and verbal) and the ability to influence and motivate others, • Proven ability to manage performance metrics and drive results in a fast-paced environment, • Strong problem-solving skills and the ability to make sound, data-driven decisions, • Experience handling escalations and complex customer issues, • Proficiency in using CRM/ticketing systems and reporting tools, • Highly organized with strong time management and multitasking abilities Work Setup & Availability • Must be amenable to working onsite in Bacolod, • Open to shifting schedules, weekend work, and holiday coverage, • Willing to transition to a work-from-home setup only upon meeting performance criteria and business requirements About Peak Support At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.

Job DescriptionAbout the Role We are seeking motivated and professional individuals to join our growing remote team. In this role, you will work directly with clients to help review available service and benefit options, answer questions, and guide them through the enrollment process. This position offers structured training, ongoing mentorship, and advancement opportunities, making it ideal for individuals looking to begin or grow a career in customer relations, sales, or leadership development. Key Responsibilities • Meet virtually with clients to assess their needs, • Explain available programs, services, and coverage options clearly and professionally, • Assist clients with onboarding and enrollment processes, • Maintain accurate records and follow-up communication, • Build and maintain strong client relationships, • Participate in ongoing training and professional development Qualifications, • Strong communication and interpersonal skills, • Professional, dependable, and organized, • Self-motivated with a positive attitude, • Coachable and open to feedback, • Comfortable working independently in a remote environment, • Previous customer service or sales experience is a plus, but not required What We Offer, • Fully remote work environment, • Comprehensive training and onboarding, • Ongoing mentorship and career development, • Performance-based compensation

Job Description About Us: Transmit Security is hiring a Customer Success Manager to join our rapidly expanding team. As a Customer Success Manager (CSM) in Transmit Security, you will work closely with our customers, build strategic relationships with them, and help them achieve their business goals as a trusted advisor. You will orchestrate and be the single point of contact for all services and support related matters. Your main goal is to gain and maintain the satisfaction of our customers through deep understanding of the customers' issues and environment. In addition, you will be involved in the sales cycle to coordinate subscription renewal, up-sell and cross-sell activities. The CSM will lead guided success services which realize a solid and sustained partnership to improve customers' experience. The CSM will host strategic review meetings periodically to align and update the success plan with customers. This role can be remote, anywhere in the United States or LATAM. Responsibilities: • Create and execute onboarding / welcome package and process to onboard the newly signed customer, • Create and execute Governance and Executive relationship with customer's key stakeholders, • Able to run Digital Motion with lower tier customers while maintaining high touch relationship with strategic and larger customers, • Understand and document our customers' business needs, use cases, dependencies, timelines and priorities., • Define and maintain customer success criteria and planning in terms of deployment, adoption, operations and business outcomes., • Build knowledge of customer's environment, become the customer's champion at Transmit Security, • Review customer's evolving needs with the Product Management team., • Ensure smooth on-boarding and help maximizing product value., • Act as a "trusted" adviser to the customer to strengthen customer relationships., • Engage with Professional Services Consultants on specific project-based activities, • Keep track of customer health score, communicate and escalate risks, • Work with Sales and Field Engineers to develop new opportunities., • Experience in a customer-facing role within the technology industry, • Ability to distill complex technical and business concepts into clear, actionable insights., • Proven ability to build lasting customer relationships and drive revenue growth., • Strong communication, presentation, and problem-solving skills with a collaborative and proactive approach., • 5 years minimum experience in sales engineering, customer success management, technical account management or program management with SaaS, software or Cyber Security vendors, • Bachelor's degree or equivalent work experience., • Proven track-record of establishing executive level relationships, • Excellent time management, multi-tasking, prioritization skills and ability to manage multiple concurrent projects/customers., • Detailed knowledge of and passion for SaaS and Security applications., • Consistently demonstrate strong organizational, project/program management, change management, and problem-solving skills., • Excellent interpersonal, verbal and written communication skills., • Ability to communicate effectively with both internal staff and external clients. #LI-CY1 #LI-Remote

Job DescriptionDescription: About the Role We are looking for a strategic, results-driven, and people-focused Collections Operations Manager to support our client. In this role, you will lead the day-to-day operations of a collections program handling inbound and outbound collections calls, ensuring strong recovery performance, operational excellence, and a positive customer experience. The ideal candidate is an experienced leader who can drive KPIs, develop high-performing teams, optimize processes, and build strong client partnerships while maintaining compliance and service quality. Key Responsibilities Operations Management • Lead and oversee daily collections operations across inbound and outbound channels, • Ensure achievement of key business metrics including recovery rate, promise-to-pay, right-party contact rate, quality, and productivity, • Monitor queues, staffing levels, schedules, and performance trends to maximize efficiency, • Develop action plans to address performance gaps and improve operational results, • Manage Team Leaders and frontline staff, ensuring strong coaching and accountability culture, • Conduct regular performance reviews, coaching sessions, and talent development plans, • Build engagement strategies to improve morale, retention, and employee experience, • Serve as the primary operations contact for client stakeholders, • Present business reviews, operational insights, and action plans to internal and external partners, • Ensure client expectations, SLAs, and service standards are consistently met or exceeded, • Ensure adherence to collections regulations, client policies, and data privacy standards, • Monitor escalations, complaints, and compliance risks, implementing corrective actions when needed, • Maintain audit readiness and process discipline across the program Requirements: Qualifications & Desired Skills Experience & Education • Bachelor’s degree preferred, • Minimum 3–5 years BPO leadership experience, • At least 2 years as Operations Manager / Senior Team Leader / equivalent managing collections or financial services accounts, • Strong background in US collections, consumer finance, banking, or lease-to-own programs preferred Skills & Competencies • Strong leadership and people management skills, • Proven ability to drive collections and operational KPIs, • Excellent client-facing communication and presentation skills, • Strong analytical and decision-making capability, • Experience in workforce planning, capacity management, and productivity optimization, • High accountability, ownership mindset, and execution discipline, • Strong coaching, conflict management, and stakeholder management skills, • Proficient in Excel, reporting tools, and contact center systems Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.

Job DescriptionComfort Right At Home - Part-Time Sales Representative Location: Remote / Hybrid (Massachusetts preferred) Hours: 10 hours per week Pay: $20 per hour Comfort Right At Home is seeking a part-time Sales Representative to manage and follow up on leads generated through our referral partners and marketing efforts. This role is ideal for someone who is confident on the phone, organized, and passionate about helping families find quality home care solutions. Responsibilities • Respond promptly to inbound leads from referral partners and marketing campaigns, • Conduct follow-up calls and emails with prospective clients, • Qualify leads and gather basic client information, • Schedule consultations and coordinate handoffs to management, • Maintain accurate records of lead activity and outcomes, • Build and maintain positive relationships with referral partners Requirements • Strong communication and customer service skills, • Comfortable speaking with families about care needs, • Organized, reliable, and able to manage follow-ups independently, • Computer skills (email, spreadsheets, CRM preferred), • Sales, healthcare, or customer service experience is a plus What We Offer • Flexible, part-time schedule, • Hourly pay at $20/hour, • Meaningful work helping families access care, • Supportive, mission-driven team, • Opportunity to grow with the agency as we expand How to Apply Please send us your resume along with a brief introduction explaining your interest in the role, or feel free to give us a call. Mikerline Dor l Manager Office Number: (617) 729-6827 Fax Number: (617) 801-8018 Email: Website: Address: 240 Elm Street 2nd Floor Somerville, MA 02144 Flexible work from home options available.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Opportunity for advancement Responsibilities: • Conduct warm calls to potential clients to introduce our freight services and solutions., • Develop and implement strategies for business development, lead generation, and growing client relationships., • Identify customer needs, provide tailored solutions, and guide prospects through the sales process., • Utilize effective sales techniques to negotiate and close deals, ensuring a win-win outcome for both the company and the client., • Provide outstanding customer service before, during, and after the sale to maintain strong, long-term client relationships., • Collaborate with the marketing team to ensure consistency in messaging and brand strategy., • Track sales progress and maintain accurate records of interactions and deals in the CRM system.Requirements:, • Proficiency in English; fluency in Spanish is a plus., • Prior experience in sales, business development, or customer service., • Knowledge or experience in trucking, logistics, or freight services is preferred., • Strong communication skills and the ability to build rapport with clients., • Excellent negotiation and closing skills., • Self-motivated and able to work independently in a remote setting.Job Type: Contract Pay: $50,000.00 - $300,000.00 per year, based on performance and commission. Benefits: • Flexible schedule, • Work from home, • Bonus opportunities, • Commission pay, • Performance bonusesWork Location: Remote If you are a motivated individual with a passion for sales and the logistics industry, we want to hear from you! Join us and be part of a growing team with unlimited earning potential.

Job Description Our Elite Home Pro’s mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Security industry. As an EHP, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes. We know what it takes to be successful here at SafeStreets. If you have a passion for making a difference in people’s lives, a strong sales background, and a winning mindset, we will assist you in creating a seamless transition into a new career. The process is simple. There is no cold calling or D2D sales involved. We get your foot in the door by connecting customers to you who are already interested in ADT home security. In-home appointments are scheduled and provided for you by our Inside Sales team. By helping customers review their security options on-site and move forward with a custom home security package designed by you, you will have the opportunity to earn uncapped sales commissions based on how the homeowner decides to protect their home. The best part is you control the process from start to finish, leaving the customer better protected than after you arrived. Looking to change industries? Feel confident in knowing that we have Pro’s with backgrounds in every type of industry that have made a seamless and successful transition to the role of an EHP. With a paid training program provided, we have all the tools to teach you what you need to know. What do you need to be qualified for this position? Nothing more than a passion for customer service, a strong sales background, and a desire to help keep others safe and secure. We provide the tools/equipment, paid training, and post-training support you will need. We even hand deliver the customers to you – no need to go searching for your own leads! SafeStreets is always evolving! SafeStreets set out to make some big changes to kick off 2025 with how our Elite Home Pros are paid and we now have the best compensation plan in the industry! Here's what our EHP's look forward to: • Highest sales commission opportunities in the industry with our technicians earning on average 25% commission - UNCAPPED!, • More than 30% of our field earned over $100k+ in 2024, • Increased Mileage pay with pay kicking in nearly 3x earlier than previously, • Paid for every installation action taken on site, • Same-day and Holiday bonuses, • More upgrade commission options, • Doubled Referral pay opportunity What we Offer: Competitive base salary with generous and uncapped commission structure Company-provided equipment and select tools Remote and independent work environment Ongoing training and professional development opportunities Opportunities for career advancement within a rapidly growing organization Scheduling flexibility Medical/Dental/Vision/Life Insurance/401K The Responsibilities: Helping homeowners create customized Smart Security solutions for their personal needs 5-star Customer interaction – every day is a new opportunity; you’ll be the first face-to-face contact our customers have with SafeStreets! Customized installation, troubleshooting, and demonstration of ADT-monitored security systems Qualifications: Entrepreneurial and career oriented mindset Excellent communication, negotiation, and interpersonal skills Reliable vehicle and valid driver's license Proof of vehicle insurance (100/300/100 minimum) Smartphone/tablet SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety. This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30-50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces. Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law. Applicants have rights under Federal Employment Laws. FMLA - EEO- EPPA -

Job Description Oral & Facial Surgery Centers of Massachusetts | Burlington & Cambridge, MA Treatment Coordinator – Oral Surgery / Dental ???? Full-time | Monday–Friday ???? Based in Burlington with travel to Cambridge as needed ???? This is an in‑office position (not remote or hybrid) About the Opportunity At Oral & Facial Surgery Centers of Massachusetts, our patients always come first. Our board‑certified oral surgeons use advanced technology and modern surgical techniques to create a comfortable, supportive experience for every patient. From the moment patients walk through our doors, they are cared for by a warm, welcoming team focused on clear communication, compassion, and trust. We are seeking a Treatment Coordinator to serve as a key patient‑facing team member, helping guide patients through their treatment journey with confidence and clarity. This role is ideal for someone with prior dental or oral surgery experience who enjoys patient education, treatment planning, and financial coordination, and who takes pride in delivering an exceptional patient experience. Role and Responsibilities • Serve as a primary point of contact for patients throughout the treatment planning process, • Understand doctor treatment recommendations and develop accurate treatment plans from diagnosis, • Clearly and compassionately explain treatment options, procedures, and associated costs to patients, • Prepare and present cost estimates and collect patient financial responsibility in a professional manner, • Maintain and update patient insurance information accurately, • Coordinate communication with patients and referring offices as needed to support care continuity, • Partner closely with the clinical team to ensure a smooth, positive patient experience, • Adhere to deadlines and prioritize responsibilities in alignment with the patient schedule, • Answer patient questions and provide reassurance using a concierge‑level approach, • Maintain confidentiality of all patient information in accordance with HIPAA, • High school diploma or equivalent required, • Minimum of one year of customer service experience required, • Strong understanding of dental and oral surgery terminology, • Friendly, professional, and patient‑focused demeanor, • Excellent verbal and written communication skills, • Strong organizational skills with attention to detail, • Ability to explain complex information clearly and compassionately, • Effective problem‑solving and ability to work independently, • Competitive pay, Bonus potential, and annual merit reviews, • Medical, Dental, Vision, Life Insurance, • Health Savings Account (HSA) with HDHP health plans, • PTO, Sick Time, Paid Holidays, Paid Parental Leave, • Short‑ and Long‑Term Disability, • 401(k) Plan with Company Match, • Employee Assistance Program (EAP), • FIGS Uniforms/Scrubs provided We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, or protected veterans’ status.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Float Medical Assistant (internally called Lab Services Specialist/ Member Support Specialist) at One Medical, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinators, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Mon-Fri between 7:30a-6:30p based in our Seaport, 50 Staniford, FiDi, Copley, South End, and Fenway offices in Boston, MA. Flex Lab Services Specialists/Member Support Specialists lend support to multiple One Medical locations in a market. Location and schedules are subject to change. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job DescriptionJob Title: Senior B2B Sales Representative (Strategic Accounts & Rep Network) – Wholesale / Construction Industry (Remote within USA, Travel Required) Job Location: United States (Must be within 1–2 hours of a major airport) Work Model: Remote with extensive travel (approximately 2–3 weeks per month on the road) Compensation: Base salary: ~$140,000 – $150,000 USD Performance-based bonus: up to ~$100,000 (based on company growth and profitability) Expected total compensation: ~$180,000 – $220,000+ once fully ramped What the Client Offers: • Competitive base salary with strong earning potential through bonus structure, • Established book of business and existing client relationships to inherit, • Direct mentorship and training from company leadership, • Long-term growth opportunity within a stable and growing organization, • Comprehensive benefits package (health, dental, etc.), • High-quality product with strong reputation in the market The company has built a strong reputation for product quality, reliability, and customer service, with a national network of wholesale partners. Despite significant growth, they’ve maintained a close-knit, team-oriented culture with highly involved leadership. This role is a key hire, as the company looks to transition sales responsibilities from ownership to a dedicated senior representative. Role Overview: This is a high-impact, relationship-driven sales role focused on managing and expanding a national network of wholesale partners. This role combines direct sales activity with the management and support of third-party sales representatives across multiple territories. You will work closely with independent rep groups while also building direct relationships with key decision-makers across the industry. The successful candidate will initially work closely with company leadership, learning the product, internal operations, and client base before gradually taking ownership of key relationships. This is not a transactional sales role. Sales cycles can range from several months to over a year, requiring persistence, strong follow-up, and the ability to build long-term trust. Success in this position requires the ability to sell value, not price, and represent the company with integrity. Training and ramp period is approximately 6–12 months, with full ownership of key relationships expected within the first year. Key Responsibilities: • Manage and grow relationships with existing wholesale partners across assigned territories, • Travel extensively (approximately 2–3 weeks per month) to meet clients, partners, and support business development, • Manage and support a network of independent sales representatives across multiple territories, • Collaborate with third-party rep groups to identify opportunities, support key accounts, and drive product adoption, • Identify and develop new business opportunities within the wholesale and contractor network, • Deliver consultative, value-based sales presentations for premium products, • Maintain strong follow-up and relationship management practices across long sales cycles, • Engage with a wide range of stakeholders, from small independent operators to large enterprise-level organizations, • Ensure pricing integrity and alignment across accounts and rep partners, • Collaborate closely with leadership during the transition of accounts and strategic relationshipsQualificationsRequired:, • Minimum 10 years of B2B sales experience, • Proven experience selling into wholesale, construction, or adjacent industries, • Demonstrated long-term tenure in previous roles (ideally no more than 2 roles in the past 10 years), • Strong experience managing relationships in complex, multi-stakeholder environments, • Ability to travel extensively (2–3 weeks per month), • Based within 1–2 hours of a major airport, • Proven ability to sell premium products based on value rather than price, • Ability to engage effectively with both small independent businesses and large enterprise-level clients, • Must be based in USAPreferred:, • Experience in plumbing, building materials, or construction-related products, • Experience working with or managing independent sales representatives or channel partners, • Existing relationships within wholesale or contractor networks, • Some managerial or leadership experience, • Experience managing established accounts and transitioning ownership of client relationshipsWhat We’re Looking For:, • Relationship-driven and highly trustworthy, • Strong follow-up and accountability over long sales cycles, • Comfortable operating in a lean, entrepreneurial environment without rigid systems or CRM structure, • Highly autonomous, but comfortable with frequent communication and collaboration with leadership, • Professional, honest, and able to represent the company with integrity at all levels, • Comfortable being on the road frequently and managing a travel-heavy lifestyle, • Long-term mindset with commitment to stability

Job DescriptionHave you been burnt out by excessive productivity requirements? Have you worked in a toxic environment where your voice wasnt heard? If so, WE WANT YOU!! Ellie Mental Health in Newton, MA is looking for therapists (LICSW, LMFT, LMHC, Psychologist, etc.) who are seeking a different employment experience to ignite their creativity while minimizing the barriers that come with traditional therapy practices. This is a hybrid position, not 100% remote. As an outpatient therapist at Ellie Mental Healths locally owned and operated clinic in Newton, MA, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination. We prioritize our therapists as much as our clients. Ellie makes the clinicians experience a priority by offering competitive compensation, excellent benefits, training, flexible scheduling, CEUs, and an incredibly inclusive environment. Benefits include PTO, medical, dental, & vision insurance, license renewal reimbursement, and 401(k) match. Additionally, Ellie provides centralized administrative support, technology, referral support, scheduling, client/therapist matching, and more. We seek a diverse community of therapists to collaborate and support one another. Salary Range: $63,000 - $123,000 What we offer Competitive compensation with uncapped earning potential Health benefits including medical, dental, and vision 25 clinical hours per week for full time status Dedication to a team approach and atmosphere Paid Time Off (PTO) 401(k) Match Flexible scheduling Paid Continuing Education time Pay for administrative time Free CEU credits Credentialing, office space, and technology all included with employment Supervision provided for free if needed for licensure requirements. Responsibilities include: Evaluate mental health diagnoses, create, implement, and maintain treatment plans and complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy. For fulltime status, must maintain a caseload of a minimum of 25 client visits per week or make as much as you want with more clients. Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in your community. Utilize creativity in interventions to help clients achieve and exceed goals. Prepare and submit individual documentation for each session per company guidelines and protocol. Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed. Attend and participate in all clinical staff meetings and trainings. Required Qualifications and Skills: Masters degree in one of the behavioral sciences or related fields from an accredited college or university. Massachusetts clinical licensure (LICSW, LMFT, LMHC, Psychologist, etc.) preferred. Experience with completing diagnostic assessments, treatment plans and clinical case notes. Ideal candidates will have a general knowledge of therapy services, community resources, insurance billing, and previous experience with mental health documentation. Ability to complete and submit documentation of services and other documents in a timely manner. Ability to demonstrate and model stable, appropriate boundaries with clients. Proficient in the use of Office 365 and EHR systems (Valant experience a plus). Ability to pass a background check. Authorization to work in the United States. About Ellie Mental Health Ellie was proudly founded by clinicians on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to break down these barriers for our local communities. This location is at: 109 Oak Street, Suite 201 Newton, MA 02464 Flexible work from home options available.

Job DescriptionAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! About This Role: Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone! What you’ll do:Customer Service: • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Studio Support:, • Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere., • Flexibility to fill shifts as needed., • May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.Inventory and Supplies:, • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Studio Operations:, • Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.Sales:, • Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales., • Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.Reporting and Communication:, • Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.What you bring to the table:, • Required Certifications: Active RN or LPN/LVN License., • Professional and engaging customer care approach., • Warm, friendly, team player with an entrepreneurial spirit., • Excited to create celebratory, memorable experiences for our customers., • Skilled in providing both technical and non-technical information to customers and community members., • Interest in working in a retail environment with sales goals., • Obsessive attention to detail., • Availability to work a flexible schedule, including during peak times such as holidays and weekends., • Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus., • Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.Nurse Benefits & Perks:, • Compensation: $28-53 per hour, consisting of $28 an hour base wage plus an estimated $25 per hour in tips once fully trained!, • While Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location., • Full-time new hires are eligible for a sign-on bonus. Bonus amount and payout schedule will be discussed during the interview process. Eligibility applies to new employees only., • Ongoing training and career pathways to grow your nursing career at Rowan., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!

Job Description Hiring for a Clinical Scheduling Specialist for a healthcare facility in Boston, MA On Brookline Ave - no parking available (public transit is best option) Schedule: Monday through Friday 8:00am-4:30pm or 8:30am-5pm • employees will need to be onsite 5 days during training (Training is 3 weeks), • will be reduced to 4 days on-site/1 day remote after training (designated by manager), • Smaller group, only 2 schedulers and will be working directly with their nursing team as well as the mid-level providers, • Scheduling ~15 patients/day, • Strong preference of someone with a strong healthcare admin background and Epic experience - would love someone who can jump right in, • Will also consider a new grad background if they have a healthcare related degree and a passion for the field, • Under the direction of the scheduling operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for existing patients, • Obtains detailed clinical information face-to-face, by telephone or electronically, • May provide basic information regarding the need for insurance referral(s), • Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority, • Performs independent patient and outside provider call triaging and assists in directing patient flow, • Serves as a liaison between patient/family/provider, • Resolves issues directly or ensures appropriate management of call by others, • Recognizes emergencies and appropriately responses using standard operating procedures and critical thinking skills, • May be responsible for scheduling numerous complex research protocols, involving extensive interaction with those associated with in-house studies, grant-funded studies and industry-sponsored clinical trials, • Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly, • Requires clinical, operational and regulatory knowledge of the standard of care or clinical trial protocol for the patient population coordinated, • Participates in training for new hires, • Prepares, open, and close provider schedules and handles daily schedule changes, • Conduct slide submission as needed, • Ability to multi-task and function as an integral member of the team, • Excellent verbal and written communication skills required, • Preference of college degree in a healthcare related field, • 2+ years of healthcare administration experience highly preferred, • Epic experience highly preferred #zip

Job Description Scheduling Coordinator - Oral Surgery/Dental Oral & Facial Surgery Centers of Massachusetts | Cambridge, MA and Burlington, MA | oralsurgeryma.com This is an in-office (not remote) position working full time Monday-Friday, based out of one primary location with occasional travel to the secondary location as needed Who We Are: At Oral & Facial Surgery Centers of Massachusetts, our patients always come first. Our board-certified oral surgeons use advanced technology and cutting-edge techniques to make the experience at our office as comfortable as possible. Our warm, welcoming environment and friendly staff are here to help put our patients at ease. We are looking for a fun, hardworking, compassionate team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery or dental experience is required. We’re thrilled that you're considering joining our team and we look forward to meeting you! Position Highlights: Join our elite oral surgery practice as a Scheduling Coordinator, a role vital in providing exceptional patient care and supporting our clinical team. You will be the first point of contact for patients, ensuring they have a seamless and welcoming experience from scheduling to check-in. Your organizational skills and friendly demeanor will help optimize patient satisfaction and ensure smooth operations within the practice. • Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication., • Greet patients and visitors with a friendly demeanor and assist them as necessary., • Answer phones promptly with a smile and schedule appointments to optimize patient satisfaction and provider time., • Prepare daily schedules for each provider and manage patient flow to reduce wait time., • Collect patient financial responsibility, prepare patient charts, and maintain the reception area in a neat and orderly condition., • Maintain professional relationships with referring offices and ensure confidentiality of all information in accordance with HIPAA., • Perform other related duties as assigned. What We Offer: We prioritize your personal and professional well-being, covering aspects from health to financial and social welfare. • Health, Dental, Vision, Life Insurance, • Paid Time Off, • 401(k), • Short/Long Term Disability, • Employee Assistance Program, • National Discount and Rewards Marketplace, • BLS/CPR Certification, • Career Path Advancement to clinical or management positions What You Bring: • High school diploma or equivalent required., • One year of customer service experience required., • Understanding of dental terminology (preferred), • Friendly, trusted, and polished communication style, • Strong organizational skills and attention to detail, • Comfortable with administrative tasks (typing, filing, etc.), • A team-first mindset and a passion for patient care We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, and protected veterans’ status.

Job Description WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. What it’s all about: As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care. What’s in it for you? * Top priority of culture and community including ongoing training * Attractive compensation package with monthly bonus opportunities * Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs * Mentorship and professional development opportunities including a CES Advisory Board * Field support for your hearing center What you will do: * Maintain client charts and ensure information is up to date * Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service * Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients * Enter stock and custom orders, perform weekly inventory audit to ensure accuracy. * Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements * Maintains a clean, inviting, and friendly environment * Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions * Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks * Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care What we are looking for: * High School Diploma or equivalent * Experience in customer service and office administration * Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers * Proficiency with computers including scheduling software and MS Office * Strong multi-tasking, organization, and time-management skills A Place to Grow your Career: Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer: * A professional development team of dedicated Regional Training Managers * Continuing education, LinkedIn Learning and tuition reimbursement * Career advancement pathways for Center Support and Client Care Pays :$19hr The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

Job DescriptionAbout Rowan: At Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! About This Role: • The Clinical Studio Manager (CSM) pierces, oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Clinical Studio Manager candidate will be a strong Rowan Nurse with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Clinical Studio Manager to join our team and oversee our Chestnut Hill studio location.Key Responsibilities:, • Piercing:, • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Customer Experience:, • Create a warm, welcoming, celebratory atmosphere, greet and engage with customers., • Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience., • Help customers and their friends and family choose and style their ears with Rowan jewelry., • Handle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction., • Maintain a clean, welcoming, and safe studio environment at all times., • Engage with the local community to drive brand awareness, traffic and appointments., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.Leadership + Team Management:, • Lead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols., • Accountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team., • Foster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals., • Schedule staff in partnership with District Manager within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise., • Recruit for open studio positions.Operations + Sales:, • Oversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures., • Meet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well., • Drive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand., • Ensure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards., • Ensure compliance with all health and safety regulations, particularly regarding ear piercing procedures., • Ensure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times., • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Training + Development:, • Mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Train and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge., • Leverage coaching and feedback to continually develop a diverse Studio team., • Provide ongoing training and development opportunities to staff to enhance their skills and knowledge.Administrative Duties:, • Prepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities., • Ensure studio budgets, track expenses, and financial targets are met., • Coordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.What You Offer:, • Required Certifications: Active RN or LPN/LVN License., • Proven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus., • Proven strong leadership skills with the ability to inspire, motivate and develop a team., • Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences., • Proven track record of driving sales and optimizing store profitability., • Excellent customer service skills with a passion for creating memorable experiences., • Ability to work a flexible schedule, including weekends and holidays., • Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met., • Comfortable using technology, software systems and POS., • Deep understanding of retail operations, including inventory management and visual merchandising., • Strong organizational and multitasking abilities., • Knowledge of health and safety regulations, particularly related to piercing, is a plus., • Excellent verbal and written communication skills., • Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents)., • Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales., • The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required., • Standing for a full 8-hour shift is a regular part of this role., • We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns., • You make a commitment and stick to it! Work Expectations:, • Full-time schedule: 5 full days per week., • Weekend availability: 3 weekends per month.Benefits + Perks:, • Annual Base Salary between $65,000 - $75,000. This role is eligible for the Studio Manager Monthly bonus program as well as earned tips!, • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!

Job Description Scheduling Coordinator - Oral Surgery/Dental Oral & Facial Surgery Centers of Massachusetts | Cambridge, MA and Burlington, MA | oralsurgeryma.com This is an in-office (not remote) position working full time Monday-Friday, based out of one primary location with occasional travel to the secondary location as needed Who We Are: At Oral & Facial Surgery Centers of Massachusetts, our patients always come first. Our board-certified oral surgeons use advanced technology and cutting-edge techniques to make the experience at our office as comfortable as possible. Our warm, welcoming environment and friendly staff are here to help put our patients at ease. We are looking for a fun, hardworking, compassionate team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery or dental experience is required. We’re thrilled that you're considering joining our team and we look forward to meeting you! Position Highlights: Join our elite oral surgery practice as a Scheduling Coordinator, a role vital in providing exceptional patient care and supporting our clinical team. You will be the first point of contact for patients, ensuring they have a seamless and welcoming experience from scheduling to check-in. Your organizational skills and friendly demeanor will help optimize patient satisfaction and ensure smooth operations within the practice. • Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication., • Greet patients and visitors with a friendly demeanor and assist them as necessary., • Answer phones promptly with a smile and schedule appointments to optimize patient satisfaction and provider time., • Prepare daily schedules for each provider and manage patient flow to reduce wait time., • Collect patient financial responsibility, prepare patient charts, and maintain the reception area in a neat and orderly condition., • Maintain professional relationships with referring offices and ensure confidentiality of all information in accordance with HIPAA., • Perform other related duties as assigned. What We Offer: We prioritize your personal and professional well-being, covering aspects from health to financial and social welfare. • Health, Dental, Vision, Life Insurance, • Paid Time Off, • 401(k), • Short/Long Term Disability, • Employee Assistance Program, • National Discount and Rewards Marketplace, • BLS/CPR Certification, • Career Path Advancement to clinical or management positions What You Bring: • High school diploma or equivalent required., • One year of customer service experience required., • Understanding of dental terminology (preferred), • Friendly, trusted, and polished communication style, • Strong organizational skills and attention to detail, • Comfortable with administrative tasks (typing, filing, etc.), • A team-first mindset and a passion for patient care We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, and protected veterans’ status.

Job Description About Ideal Siding Ideal Siding is the fastest-growing siding renovation company in North America, with multiple divisions across Canada and the U.S. We’re redefining the home exterior renovation industry through innovation, exceptional service, and a people-first culture. Our team is driven, professional, and passionate about helping homeowners improve their homes while building long-term trust in our brand. About the Role We’re looking for a motivated and results-driven Construction Operations Manager to join our growing team in the Boston region. The ideal candidate thrives in a fast-paced, hands-on environment and knows how to keep jobs running smoothly from start to finish. In this role, you’ll be the go-to person for ensuring projects stay on time, teams stay on track, and clients stay informed and satisfied. If you're a natural problem-solver with strong leadership skills and a knack for customer communication, this is your chance to join a growing company with real opportunities for advancement. From coordinating crews and managing materials to handling client check-ins and resolving the occasional curveball, no two days are exactly the same. You’ll have the freedom to structure your day, the support of a strong corporate team, and the satisfaction of seeing projects come to life, without being stuck behind a desk. Lead Projects. Build Relationships. Drive Results. We Offer • Earning Potential: Competitive compensation package with performance-based bonuses., • Training and Support: Gain industry knowledge, leadership training, and access to a network of successful franchisees and corporate support., • Dynamic Work Environment: Lead crews, build strong client relationships, and drive business growth in a fast-paced and rewarding industry., • Career Progression: Be part of a fast-expanding company with ample room for professional advancement., • Flexible Schedule: This is not a desk job. We trust our employees to structure their days more efficiently around client meetings and site visits. This role is ideal for those who thrive in a hybrid remote environment and prefer hands-on work over a rigid 9-to-5 routine. A day in the life: • Morning Check-In: Review the project schedule and ensure all crews are prepared for the day’s tasks. Communicate with vendors to confirm material deliveries., • Client Communication: Check in with homeowners to provide updates on ongoing projects, address questions, and ensure their satisfaction throughout the process., • Midday Operations: Handle material orders, manage change orders, and monitor project budgets to ensure everything stays on track. Recruit, schedule, and oversee installation crews as needed., • Problem-Solving: Address unexpected issues, such as material delays or customer concerns, and work with your team to resolve them quickly and efficiently., • Daily Wrap-Up: Review progress reports, evaluate upcoming priorities, and plan your next day to ensure smooth operations. Qualifications • Must have an unrestricted or a siding/windows Construction Supervisor License (CSL) from the State., • Construction Operations Experience: Experience in project management or operations, ideally in siding, renovation, or a construction-related field., • Leadership and Organizational Skills: Ability to recruit and manage installation crews, coordinate with vendors, and oversee multiple projects at once., • Customer-Centric Approach: Strong interpersonal and communication skills to build trust and manage client relationships effectively., • Tech-savvy: Comfortable using different software to manage project schedules, generate reports, and track client interactions., • Problem-solving ability: Skilled at handling unexpected challenges, from material delays to customer concerns, and finding quick, practical solutions., • Valid driver’s license and reliable transportation for client visits and on-site management.

Job Description The Assistant Property Manager supports the Property Manager(s) and others in managing all aspects of a single property or portfolio of commercial, industrial, or retail properties including marketing, operations, and financial activities. Essential Duties and Responsibilities: • Ensure services are provided consistent with policies, procedures, regulations, and contractual obligations and standards., • Review and recommend approvals for accurate payment of vendor invoices following the terms of the management agreement, LPC policies, and property management approval authorization limits., • Assist Property Manager(s) in preparing and delivering timely, accurate, and complete monthly reports and budget packages according to client requirements., • Assist in collecting data and/or drafting tenant rent and Common Area Maintenance (CAM) reconciliations or Escalation (OpX) recovery charges., • Assist, and coordinate with, lease administration and accounting on all lease administration activities including lease set up, lease changes, reporting, etc. using various company or client systems., • Assist in coordinating tenant move-ins and move-outs, and "walks-through" spaces with Property Manager(s), tenants, and tenant improvement department; maintain vacant spaces in "tour ready" condition., • Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly., • Coordinate contract documents, purchase orders, and other documents related to procuring goods and services at the property; assist in coordinating vendor deliveries and property services., • Assist with bidding activities., • Review tenant billings for accuracy and approval; review aging reports and collections efforts., • Assist in performing regular property inspections; recommend alterations, maintenance, and reconditioning; work with contractors/vendors., • Assist with developing plans, and preparing for, emergency response using company or client formats; ensure resources, supplies, and backups are in place to effectively recover from adverse events; assist in organizing drills and other training., • Contribute through thoughtful and proactive execution of clearly defined duties, methods, and tasks; contribute to team performance through suggestions to improve systems, processes, and procedures., • Assist with client communications; prepare and deliver timely, accurate, and complete reports., • Bachelor's degree (BA/BS) preferred with 1-2 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred, • Intermediate skills with Microsoft Office Suite required, • Ability to effectively communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a straightforward, professional manner, keeping the appropriate customer(s) informed/updated as needed, • Knowledge of financial terms and principles; ability to calculate figures such as percentages, discounts, markups, and/or commissions, • Ability to comprehend, analyze, and interpret documents and solve problems involving several options in situations, • Intermediate level of analytical and quantitative skills required, • Strong organizational skills with an inquisitive and entrepreneurial mindset, • Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team, • Must possess the desire to lead and receive instruction on development of leadership skill set, • Ability to build consensus in work groups, listen actively, and create mutually beneficial resolutions, • Ability to travel daily to assigned properties as necessary, • Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs. NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position. #ZIP Pay Range$39—$41 USD About Lincoln Property Company Lincoln Property Company ("Lincoln") is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: . All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy. Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

Job DescriptionArcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io. Why This Role Is Important To Arcadia At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience. Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers. The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams. What Success Looks LikeIn 3 months- Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiatives- Manage components of the implementation such as integration workstreams In 6 months- Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configuration- Independently manage multiple components of the implementation, including data integration and module implementations In 12 months- Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platform- Obtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practices- Contribute to implementation process improvement initiatives, defining best practices and improving tools and documentationWhat You'll Be Doing • Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live, • Educating customer resources on Arcadia’s technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracy, • Establishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports status, • Escalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia’s products and service capabilities, • Responsible for customer communications. Owning all standing and ad-hoc project meetings, • Coordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behind, • Demonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architecture, • Clearly communicating program/project status, issues, risks, plans, etc. to senior management, • Performing other related duties as assigned or requestedWhat You'll Bring, • Bachelor’s degree in related field, • At least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risks, • Extensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform, • Experience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQLWould Love for You to Have, • Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders, • Strong problem solving, interpersonal, and organizational skills, • Team attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teamsWhat You'll Get, • Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care, • A flexible, remote friendly company with personality and heart, • Employee driven programs and initiatives for personal and professional development

Job DescriptionCompany Description Job Description At SIXT, we don't just hire for jobs - we build leadership careers. 1ST GEAR! is our global Management Trainee Program - a dynamic, 12-month journey designed to fast-track your way into a real leadership role. From day one, you’ll gain hands-on experience, take on responsibility, and develop the skills you need to lead in one of the world’s most innovative mobility companies. What makes this program unique? You don’t just complete it - you graduate into a leadership position. Whether it’s managing your own downtown branch or becoming part of a high-performing airport leadership team, your next career step is guaranteed. We’re looking for ambitious, curious, and proactive individuals who are ready to roll up their sleeves and grow fast. If you want to make an impact, lead with confidence, and shape the future of mobility, 1ST GEAR! is your starting line. YOUR MANAGEMENT CAREER PATH AT SIXT • You take on responsibility early in your 12-month program, support the achievement of our operational goals, and contribute to greater efficiency and shared success within the team. Upon successful completion of the program, you will be placed directly in a leadership position anywhere in the United States, • You gain insights into key business areas such as Sales, Customer Service, Fleet Management, and Performance Management, and develop further along clear learning and performance goals, • You work in the operational day-to-day business from day one, get to know our core operations as a Rental Sales Agent, and are supported through training in communication, conflict resolution, sales, and problem-solving strategies, • Growth Mindset You have completed a bachelor's degree or gained relevant professional experience in Sales, Customer Service, Tourism, Hospitality and Management, • Leadership and Entrepreneurial Potential You have a hands-on, entrepreneurial mindset, driven to lead - you don’t wait for instructions, you take the lead, • Communication Excellence You have strong communication skills in English (other languages are a plus), • Proactive Attitude You work independently, solve problems, and take ownership, • Agile Flexibility You are required to work and travel within the United States as business needs dictate. This is not a fully remote position and may require periodic travel or temporary assignments in various US locations, • Guaranteed Leadership Landing Role Upon successful program completion, • Attractive Compensation Package Earn an hourly rate of $26.91 with a performance-based bonus, and a company car (post-probation), • Exclusive Employee Benefits From discounted rentals and dry-cleaned uniforms to comprehensive healthcare and retirement plans, • Paid Time Off & Sick Leave Recharge with PTO and sick leave to ensure a balanced work-life experience, • Career Mobility & International Growth Opportunities across functions, cities, and even countries, • Fast-track Leadership Development A structured 12-month program that sets you up for your first management roleAdditional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Job DescriptionWHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard. Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit for more details. OVERVIEW The Guest Experience Ambassador position is an integral part of the Level99 team working closely with the Guest Experience Manager. This position works alongside all departments including Events, Restaurant, Entertainment & Tech/Engineering to uphold and maintain our high standards of customer service and hospitality standards. The Level99 Guest Experience Ambassador demonstrates a joyful and positive approach to challenging situations and working with others. A successful Guest Experience Ambassador will display honesty and personal integrity that is above reproach, choosing humility over the need to “be right,” and in all things acts with organizational pride as though they are the Owner and Operator of their venue. In their first few weeks, Guest Experience Ambassadors will receive ample training on the business, operations, and everything Level99. They will learn how to answer calls, respond to inquiries, and log conversations into our ticketing system with the support of Team Leads and Managers. Eventually, Ambassadors will gain the skills and confidence to autonomously manage inquiries while working in-office and remote. RESPONSIBILITIES • Respond promptly and professionally to guest inquiries through phone, email, and live chat, making sure to provide accurate information and solutions that meet their needs, • Create positive connections with guests by actively listening, showing empathy, and genuinely caring about their concerns, • Investigate and resolve guest issues, taking ownership and following through to ensure a satisfactory resolution. If needed, escalate complex cases to the appropriate team members or supervisors, • Become an expert on Level99’s offerings, staying up-to-date on new challenges, events, and daily operations and using that knowledge to address guest questions and provide recommendations, • Maintain accurate records of guest interactions, including inquiries, complaints, and resolutions, ensuring guest profiles and databases are up-to-date, • Work closely with management to share guest feedback, • Continuously identify areas for improving Guest experience processes, suggesting solutions to enhance the overall guest experience, • Maintain a positive, upbeat, pro-active attitude and inspire the same in co-workers, • Other duties, as assignedMUST-HAVE SKILLS, • Previous experience in customer service, events, or other related fields, • Ability to build rapport with guests, • Ability to prioritize and multitask, • Positive and professional demeanor, • Excellent written and verbal communication skills, • Proactive problem solver with a passion for optimizing the Level99 Guest Experience, • Able to work with all management teams to ensure optimal communication, • Ability to work well in a fast-paced, high-volume, and ever-changing work environment, • A positive, joyful, upbeat, and energetic attitude – leading by example, • Ability to work a flexible schedule due to the nature of the position and the operational hours of the company, • Schedule may include days, nights, weekends, and holidays OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE, • 1+ years of experience in a Customer Support or Client Services role, • Embraces new technology and its implementation into our operation, with specific knowledge in, but not limited to, Microsoft Office, Tripleseat, Toast POS, G Suite, or similarWhile we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new! YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…, • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work, • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job, • Are just a little bit obsessive about getting the details right the first time, • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now" Level99 is an E-Verify employer.

Job DescriptionDescription: Keches Law Group, P.C. is a well-established law firm with offices in Milton, Bridgewater, and Worcester, practicing in the areas of workers' compensation, personal injury, and medical malpractice. We are seeking a Law Clerk to join our Milton office. This is not a remote position so the candidate will need to live within commuting distance to the office. Please note: If you are applying from another state, please include a cover letter explaining your plans to work in Massachusetts. Duties: • Requesting reports and medical records from doctors’ offices, hospitals, urgent cares, etc. and preparing them for court, • Reviewing of medical records and preparation of medical summaries, • Producing information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics, • Gathering and documenting information in an efficient manner, • Communicating directly with clients to update them gather information, and answer questions, • Maintaining client confidence by keeping client/attorney information confidential, • Enhancing the reputation of the department and the organization by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to the position, • Continuing to communicate with and update the attorney(s) throughout the process of their cases, • Filing documents and updating client files Requirements: Skills/Qualifications: • Must be currently enrolled in law school at the 1L, 2L, or 3L level, • Bachelor’s degree in Legal Studies, Medicine, Science or related field is preferred, • Multi-lingual abilities are a plus, • General knowledge of Medicine is preferred, • Knowledge of the rules of civil procedure, • Strong medical research and writing abilities, • Strong phone, typing, and computer skills are a must, • Must be energetic, well organized, and have the ability to multi-task, • Must possess and demonstrate exceptional customer service skills, and the ability to handle situations with tact and diplomacy; experience working in the hospitality or service industry is strongly preferred, • Ability to work in a high intensity, high stress environment handling a multitude of duties, • Ability to work effectively in a fast-paced environment while accomplishing short-term goals without losing sight and commitment to the longer-term needs of the attorney(s), • Excellent verbal and written communication skills, • On-site Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role, however the employee may at times be required to sit; stand; walk; use hands to handle or feel; and reach with hands and arms. The employee must occasionally lift or move office products and supplies, up to 20 pounds. AAP/EEO Statement Keches Law Group is an equal opportunity employer. Keches Law Group does not discriminate based on race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law. Keches Law Group complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

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