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Job Description The Lead Building Engineer leads and oversees the day-to-day operations and maintenance of building systems, ensuring efficient and safe building performance while supervising engineering staff and contractors. Essential Duties and Responsibilities: • Monitor the operating condition of all HVAC, plumbing, and electrical equipment., • Coordinate preventive maintenance and emergency repairs for the building., • Oversee service contractors while ensuring compliance with building standards., • Supervise and mentor junior Engineers and Technicians; assist in setting staff performance goals and evaluating progress., • Collaborate with tenants, contractors, and property managers to ensure reliable building operations and resolve tenant issues., • As assigned, work with vendors to identify scopes of work and oversee compliance with contract terms and quality control., • Conduct regular building inspections and proactively address deficiencies, • Manage preventive maintenance schedules and ensure they are executed effectively., • Record equipment readings and ensure assigned building systems are operating according to standards., • Follow company safety protocols and wear appropriate PPE; ensure compliance with OSHA, NEC, NFC, NFPA regulations; report safety hazards; participate in safety inspections; ensure all staff follow safety protocols and comply with building codes and regulations; oversee safety training and maintain compliance logs., • Communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a professional manner, keeping the appropriate customer(s) informed/updated as needed., • HS Diploma or GED required, • Five to seven years of industry-related experience or commensurate certification/trade experience, • At least one year of formal or informal supervisory, training, and/or mentoring experience, • CFC Certification preferred or willingness to obtain as requested; possess engineering and trade licenses required according to local, state, or national requirements, • In-depth knowledge of Microsoft Office products, energy management software systems, CMMS, and other building operational platforms, • Familiar with fire/life safety equipment/procedures, • Proven track record of delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team, • Familiarity with blueprints and code requirements, • Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client, • Possess competent knowledge of use and care of tools, • Ability to read and write English in order to understand manuals and procedures, and to write reports., • Ability to demonstrate in-depth knowledge of building automation systems (BAS), HVAC, and electrical controls with skills in troubleshooting complex mechanical and electrical systems Physical Requirements: Ability to stand, walk, climb ladders, and lift up to 50 pounds; perform physically demanding tasks such as stooping, crouching, and kneeling. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position. #IND123 Pay Range$53—$55 USD About Lincoln Property Company Lincoln Property Company ("Lincoln") is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: . All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy. Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

Job Description Salary: $20-22 per hour At Waveguide, we build relationships. Whether it’s your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how you apply your expertise to meet the moment’s challenge. For three decades, we have brought long-range, strategic thinking to AV, IT and acoustics design and operations challenges, focusing not just on technology in the built environment, but also on how people, processes and places fit together to reflect the way people actually work, learn and play – no matter where they are in the life cycle of their technology journey. Our consultants are among the most qualified in the industry and have provided award-winning AV, IT and acoustics design services for some of the most well-known corporate, education, government and community clients worldwide, and our highly certified on-site technology hospitality advocates have become integral to the culture of global enterprises, tackling the daily technical and logistical challenges of our clients’ meetings and events so they can focus on what matters most – their business. We are seeking passionate, creative thinkers who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients’ most challenging questions. If that sounds like you, then you’re looking for us, and we’re looking for you. Job Summary Summary: As a Multimedia Technician, you will repair, maintain, upgrade and install AV equipment for clients. You will coordinate conference guests and business services for multipurpose conference rooms, troubleshoot equipment, and assist clients with conducting meetings in conference spaces. Essential Duties and Responsibilities: • Manages events for the multipurpose rooms, general floor conference rooms and all other meeting spaces., • Manages holistic meeting experience: sets up and breaks down of furniture, ensures cleanliness of room, and completes all other necessary tasks., • Oversees and upkeeps all audio visual equipment in managed spaces., • Places conference functions in properly sized rooms to maximize space utilization., • Provides seamless management of events with high touch customer service., • Ensures that AV systems have the latest firmware and software installed updating as necessary., • Assists Tier 2 with hardware swaps as needed (CHD/projectors)., • Manages ITSM and daily email and phone requests., • Handles issues as they arise through the proper administrative channels., • Follows protocol during emergency situations., • Performs other duties as assigned. Qualifications: • Extensive knowledge in network connectivity, digital signal flow, network compliance support, and firmware/software updates., • Knowledge of modern audio-visual concepts and equipment, including excellent troubleshooting ability., • Experience with laptops, projectors, microphones, and remote participation technology for audio and video conferencing., • Crestron DMC-E certification and network certification is preferred. Associates at Waveguide are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Waveguide maintains a drugfree workplace. Req ID:1521518 Waveguide XUE BAI

Job DescriptionAt PBS Biotech, we’re not just building technology — we’re helping bring life-changing therapies to patients faster. PBS Biotech is an innovative, fast-growing biotechnology company headquartered in Camarillo, California. We specialize in advanced single-use bioreactor systems that support cutting-edge cell therapy and biopharmaceutical applications. Our mission is to enable the next generation of life-saving therapies through scalable, efficient, and high-performance bioprocessing solutions. At PBS, you’ll be part of a collaborative and mission-driven team working at the forefront of biotechnology innovation. About the Role We are seeking a highly motivated Applications Engineer II to serve as a key technical partner to our global customer base. This role is ideal for someone who enjoys combining technical expertise, client interaction, and problem-solving in a dynamic and fast-paced environment. As an Applications Engineer, you will play a critical role in supporting customers with the successful use of PBS bioreactor systems, contributing to product improvements, and partnering closely with internal teams to drive innovation and customer success. This is a remote position with travel required. What You’ll Do • Serve as a technical expert supporting customers on PBS bioreactor systems and bioprocess optimization, • Troubleshoot and resolve cell culture and process-related challenges in a timely manner, • Provide remote and on-site training to customers and internal teams, • Partner with Sales to support customer engagements and drive successful adoption of PBS technologies, • Lead and participate in technical discussions with key clients, • Translate customer feedback into actionable insights for product development teams, • Support development of technical marketing materials (application notes, white papers, etc.), • Work collaboratively with the Field Service team to help complete services on PBS bioreactors in the field as necessaryWhat We’re Looking For, • Bachelor’s degree in Engineering or Scientific discipline with 5+ years of relevant experience, or Master’s degree with 3+ years of experience, • Hands-on experience with immune cell culture (T cells, NK cells), • Experience working with bioreactor systems, • Strong troubleshooting and root cause analysis skills, • Excellent communication skills with the ability to explain complex technical concepts clearly, • Ability to work independently and collaboratively in a fast-paced environment, • Willingness to travel (up to ~25%)Nice to Have, • Experience working in biotech, biopharma, or related industries, • Experience creating technical documentation or publications, • Be part of a company advancing cell therapy and bioprocessing innovation, • Work in a collaborative, high-impact environment, • Opportunity to influence product development and customer success, • Competitive compensation and benefits Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Health savings account, • Paid time off, • Vision insurance Work Location: Remote Powered by JazzHR sCSD8REP9K

Job Description About TetraScience TetraScience is the Scientific Data and AI Company building Tetra OS, the operating system for scientific intelligence. We help the world’s leading life sciences firms turn fragmented scientific data into AI-native assets and scientific workflows that accelerate discovery, development, and manufacturing. TetraScience’s growing ecosystem of strategic partners includes NVIDIA, Databricks, Thermo Fisher Scientific, Snowflake, Google, and Microsoft. In connection with your candidacy, you will be asked to carefully review The Tetra Way authored by our CEO, Patrick Grady; it is impossible to overstate the importance of this document, and you should take it literally as you decide whether our mission, culture, and expectations are right for you. The Role The Customer Delivery Manager is the operational heartbeat of the TetraScience account team after landing a new customer or expanding the relationship with an existing customer. Where the Scientific Solutions Partner (SSP) wins the vision and the Technical Delivery Director (TDD) sets the technical implementation strategy, the Customer Delivery Manager ensures that vision becomes reality — on time, on scope, and ahead of schedule. Both the SSP & Delivery roles share accountability for identifying and progressing expansion opportunities within their accounts. The profile we are looking for is best described by a specific phenotype such as top tier consultants who went deep into biopharma. Someone who has lived inside these organizations, understands their political and procurement complexity, and knows how to clear the blockers — SSO, IT governance, vendor approval — that stall lesser implementations. At TetraScience, delivering on the contract ahead of schedule and showing value is the renewal and expansion strategy. Successful delivery always delivers scientific value as quickly as possible - TetraScience is not a service provider, we provide scientific outcomes. This role owns the end-to-end delivery lifecycle for a portfolio of enterprise biopharma and life sciences customers, managing implementations & adoption of the Tetra Scientific Data Foundry and Tetra OS across the full medallion data architecture (bronze → silver → gold). The Customer Delivery Manager is a trusted operational partner to the customer, bridging internal TetraScience teams (engineering, professional services, product, science) with diverse customer stakeholders to drive measurable outcomes. This is not a project coordination role. The Customer Delivery Manager is scientifically literate, politically adept, and commercially strategic — and capable of proactively identifying and closing risk across all three dimensions. In addition to delivery the Customer Delivery Manager will be relentlessly connecting the dots to identify the next expansion opportunities at all times. TetraScience provides its Customer Delivery Managers with AI-powered tools — including Claude Cowork and Codex — that automate status reporting, triage, and contracting workflows, enabling each DM to manage a broader portfolio without sacrificing delivery quality. What You’ll Do Delivery Execution • Own end-to-end program delivery for a portfolio of enterprise customers, including implementation of instrument connectivity, Tetra OS data pipeline configuration (bronze/silver/gold), and scientific use case enablement & adoption., • Navigate the full complexity of enterprise pharma delivery environments: SSO provisioning, IT security reviews, validation hurdles, procurement workflows, and change control processes — clearing blockers proactively so that go-live happens ahead of schedule, not behind it, • Hold the delivery pace even when the customer isn't pressing. Look around corners for timeline drag and scope creep, and resolve them through direct action or by identifying & moving the customer stakeholders who can unblock., • Lead project kick-off, milestone tracking, resource planning, scope management, and project closure across multiple concurrent workstreams, • Manage and document change requests, ensuring scope changes are assessed, approved, and communicated with minimal disruption to timelines, • Maintain rigorous delivery governance: roles, responsibilities, decision rights, and escalation paths, • Serve as the primary operational point of contact for customer delivery stakeholders (Lab IT, informatics, project management, and scientific leads), • Navigate customer political dynamics with fluency — building trust across scientific, IT, and procurement stakeholders simultaneously, • Run structured customer update meetings, steering committees, and executive delivery reviews, • Proactively manage risks and customer expectations; surface issues early and drive to resolution before they become escalations, • Coordinate cross-functional TetraScience resources — scientific data engineers, technical architects, product — to meet delivery commitments, • Escalate technical issues to the Technical Delivery Director with clear context and business impact framing What You Bring • Undergraduate degree in a life science, chemistry, or engineering discipline preferred, • 5+ years in management consulting (top-tier firm strongly preferred), enterprise SaaS delivery, or life sciences IT program management — with direct experience inside or serving large biopharma organizations, • A track record of navigating complex enterprise environments & demonstrated ability to influence without direct authority: you know how to move procurement, IT security, and change control without losing momentum, • Strong scientific or laboratory domain literacy — you understand what it means to move instrument data from raw acquisition through processed and analysis-ready layers, • Political fluency in large pharma: you build trust across scientific, IT, and procurement stakeholders simultaneously, and you know when to push and when to wait, • Excellent communicator — equally comfortable in a working session with a data engineer as in a steering committee with a VP of Divisional IT, • Proficiency with project management tools (Jira, Smartsheet, MS Project, or similar); familiarity with agile and waterfall methodologies, • PMP, CSM, or equivalent certification preferred, • 100% employer-paid benefits for all eligible employees and immediate family members, • Unlimited paid time off (PTO), • 401K, • Flexible working arrangements - Remote work, • Company paid Life Insurance, LTD/STD, • A culture of continuous improvement where you can grow your career and get coaching We are not currently providing visa sponsorship for this position

Job Descriptionmabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience.In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.) To continue delivering on our mission of transforming the testing space, we're looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work. Why We Need You: As a Sales Enablement and Partnerships Manager, you'll be responsible for standardizing how we onboard and ramp new hires, while providing our sales teams with the tools, resources, skills, and knowledge necessary to decrease ramp times and improve overall effectiveness demonstrating differentiated value to our customers. You will also manage our Senior Partner Manager. This role is a critical element working alongside leadership to build out a world-class onboarding and enablement experience. We know there's no such thing as a "perfect" candidate - We encourage you to apply even if you don't meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. What You'll Do: • Manage a Senior Partner Manager and aid in running the partnerships program at mabl, stepping in to meet with partners and customers. This includes, • Soliciting and engaging with new potential partners, • Training partners, • Partner forecasting and pipeline progression, • Partner Services scoping and delivery, • Lead onboarding end-to-end to include strategy, content design, content build, testing, launch, delivery, and reporting for the onboarding and continuous learning training needs, • Conduct specific Enablement sessions for, • Sales, • Customer Success, • Presales, • Identify training, developmental, and support needs by conducting analysis and evaluating performance data, • Develop and motivate team members to achieve their highest potential, and act as a mentor for all sales team members, • Cross-functional collaboration to identify, develop, and improve onboarding and continued learning content, • Problem-solving and scaling of the enablement program as the company grows, • Understand and effectively teach Champion-based selling methodology, • Infusing the onboarding and overall enablement program with new material as new partnerships, product offerings, and GTM strategy expands to be sure the content is always relevant and up-to-date, • Track enablement metrics and utilize the data-driven insights to adapt the program as necessary while also staying informed on cutting-edge tools and technology that may be leveraged to improve ramp-time and new hire productivity What You'll Bring to the Table • The successful candidate will have a background in training, along with a background in sales and/or customer-centric account management, • Experience in selling with and through partners, and building and operating a partner program, • Experience training or teaching others, preferably within a remote environment, • Experience managing a program or initiative, • Experience developing new sales onboarding programs, role-plays, online learning, etc., • Attention to detail and able to effectively manage small moving parts, • Energetic and personable, • Collaboration skills and ability to proactively engage cross-functionally. This includes:, • Marketing, • Product Management and Product Marketing, • Customer Success, • Sales, • Strong interpersonal skills, ability to convey and relate ideas and solution to others, • Ability to learn and adapt in a fast-paced environmentWorking at mabl, • We embrace hybrid and remote work across the US and around the world!, • We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states., • Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible., • Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations., • We've won a number of awards for our work and culture, including being named to BuiltIn's Best Places to Work in Boston five times, Boston Globe's Top Places to Work for DEI, and Business Intelligence's Excellence in Customer Service Award., • We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks., • We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award! About Usmabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That's why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at ; follow @mablhq on Twitter and @mabl on LinkedIn.

Job DescriptionHave you been burnt out by excessive productivity requirements? Have you worked in a toxic environment where your voice wasnt heard? If so, WE WANT YOU!! Ellie Mental Health in Newton, MA is looking for licensed marriage and family therapists (LMFT) who are seeking a different employment experience to ignite their creativity while minimizing the barriers that come with traditional therapy practices. Note--this is a hybrid position, not a 100% remote position. As a supervising Lead Marriage and Family Therapist at Ellie Mental Healths locally owned and operated clinic in Newton, MA, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination. We prioritize our therapists as much as our clients. Ellie makes the clinicians experience a priority by offering competitive compensation, excellent benefits, training, flexible scheduling, CEUs, and an incredibly inclusive environment. Benefits include PTO, medical, dental, & vision insurance, license renewal reimbursement, and 401(k) match. Additionally, Ellie provides centralized administrative support, technology, referral support, scheduling, client/therapist matching, and more. We seek a diverse community of therapists to collaborate and support one another. Salary Range: $83,000 - $123,000 What we offer Competitive compensation with uncapped earning potential Health benefits including medical, dental, and vision 25 clinical hours per week for full time status Dedication to a team approach and atmosphere Paid Time Off (PTO) 401(k) Match Flexible scheduling Paid Case Consultations Paid Continuing Education time Pay for administrative time Free CEU credits Credentialing, office space, and technology all included with employment Responsibilities include: Supervising other marriage and family therapists. Evaluate mental health diagnoses, create, implement, and maintain treatment plans and complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy. For fulltime status, must maintain a caseload of a minimum of 25 client visits per week or make as much as you want with more clients. Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in your community. Utilize creativity in interventions to help clients achieve and exceed goals. Prepare and submit individual documentation for each session per company guidelines and protocol. Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed. Attend and participate in all clinical staff meetings and trainings. Required Qualifications and Skills: Masters degree in one of the behavioral sciences or related fields from an accredited college or university. Massachusetts clinical licensure (LMFT). Experience with completing diagnostic assessments, treatment plans and clinical case notes. Ideal candidates will have a general knowledge of therapy services, community resources, insurance billing, and previous experience with mental health documentation. Ability to complete and submit documentation of services and other documents in a timely manner. Ability to demonstrate and model stable, appropriate boundaries with clients. Proficient in the use of Office 365 and EHR systems (Valant experience a plus). Ability to pass a background check. Authorization to work in the United States. About Ellie Mental Health Ellie was proudly founded by clinicians on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to break down these barriers for our local communities. This location is at: 109 Oak Street, Suite 201 Newton, MA 02464 Flexible work from home options available.

Job DescriptionCompany Description Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application! At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients. Our mission and culture at Sobi North America get us excited to come to work every day, but here are a few more reasons to join our team: • Competitive compensation for your work, • Generous time off policy, • Opportunity to broaden your horizons by attending popular conferences, • Emphasis on work/life balance, • Collaborative and team-oriented environment, • Making a positive impact to help ultra-rare disease patients who are in need of life saving treatmentsJob Description Sobi is seeking a passionate, strategic marketer for the Director/Senior Director, US Marketing role. This highly visible position will represent the first US marketing hire supporting the potential launch of a novel, oral therapy for a severe, rare form of gout. You will play a critical role in developing and executing the pre-launch and launch strategies for this asset across HCP and patient/consumer audiences. You will lead cross-functional teams, leveraging previous experience in disease-state strategy, customer segmentation, omnichannel, and branded promotion. The ideal candidate will have a proven track record of successfully launching and promoting therapies in the US rheumatology space. This role will report to the Executive Director, Immunology/Rheumatology Marketing. It will start as an individual contributor role with the potential to grow into a role with direct reports. **This role is remote with a preference for candidates in/around Waltham, MA, to come into the office several times a month. Key Responsibilities (including, but not limited to, the following): Product/launch strategy development • Develop initial launch strategy and high-level launch plan, • Refine commercial opportunity assessment, including potential use cases across the disease continuum/lines of therapy, • Lead development of initial product value proposition, including positioning/copositioning strategy and asset-specific lexicon recommendations, • Develop initial recommendations related to HCP and patient prioritization and go-to-market model requirements, • Lead cross-functional working group to align on a product SWOT and strategic imperatives, identifying major investment requirements e.g., DTC, media, field sales, patient services, • Codify and maintain key launch strategies and assumptions in a brand plan, • Build and work with cross-functional partners to execute a market development strategy inclusive of disease state education, PR/media, Ad Boards, and KOL/professional society engagement, • Serve as the US commercial representative on the labeling strategy workstream, • Lead the process to select key agency partners who will support the launch, • Partner and align with cross-functional and global partners to establish launch readiness milestones, requirements, and timelines, • Collaborate closely with the global team on the development of early US promotional assets e.g., brand book, logo, etc., • Develop and manage OPEX forecasts, • Lead branded marketing efforts for the asset post-PDUFA, inclusive of brand plan, promotional campaign, and materials development, and omni-channel strategies, • Collaborate with field teams to identify best practices, uncover needs/trends, and build relationships to improve consistency of brand strategy execution, • Partner with analytics and market research to distill insights, validate business opportunities, optimize marketing mix, and monitor return on investment (ROI) of marketing programs, • Think holistically about the business and closely monitor performance against key metrics, taking accountability for driving the success of initiatives over the long-term in a competitive market, • Lead all national congress participation, including contracting, booth design, and internal coordination Qualifications Required Qualifications • Bachelor’s degree in Marketing, Business, or Life Sciences; MBA or other advanced degree preferred, • 15+ years of relevant pharmaceutical or biotech industry experience, • 5+ years of progressive people management experience in marketing roles of increasing responsibility, • Broad commercial experience across U.S. HCP marketing, patient marketing, and omnichannel marketing required, • Proven success leading U.S. product launches from pre‑launch through commercialization, managing high‑impact projects and tactics, • Demonstrated ability to manage complex projects through Legal, Medical, and Regulatory review and approval, • Strong understanding of key laws and regulations impacting the pharmaceutical industry (PhRMA Code, HIPAA, FD&C Act, Anti‑Kickback Statute) with a commitment to ethical and compliant practices, • Experience working in a small‑to‑mid‑sized biopharmaceutical company is required, • Strategic thinker with the ability to translate insights into actionable marketing plans and tactics, • Comfortable translating complex clinical information, such as mechanism of action, trial designs, and efficacy/safety data, for both HCP and consumer audiences, • Must thrive in a fast‑paced, results‑driven environment, with the ability to manage ambiguity, • Proactive self-starter who thrives both independently and in team settings; skilled at leading without formal authority, • Adept at shifting between strategic leadership and hands-on execution as needed, • Experienced in managing teams and influencing stakeholders across matrixed organizations, • Strong project, vendor, and agency management skills, including resource allocation and budget oversight, • Excellent communicator with proven ability to influence across functions and all organizational levels Additional Information Compensation and Total Rewards at Sobi At Sobi, we are dedicated to providing our employees with a comprehensive and industry-competitive total rewards package. Our compensation philosophy is designed to recognize and reward talent, ensuring that your contributions are valued and reflected in your overall rewards. Your total compensation at Sobi goes beyond just your base salary and annual bonus. It also includes a robust suite of benefits, such as: • A competitive 401(k) match to support your financial future., • Tuition and wellness reimbursements to invest in your personal and professional growth., • A comprehensive medical, dental, and vision package to prioritize your health and well-being. All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease. Why Join Us? We are a global company with over 1,900 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we’re ready to take on the world’s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others’ lives because that’s exactly what we do here. If you’re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you. We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff. Sobi Culture At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them. As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can’t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth. An Equal Opportunity Employer Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to Know Your Rights

Job Description Purpose of Position: The CRE Relationship Manager is responsible for developing and managing a portfolio of commercial real estate relationships in the greater New England area, with a focus on Massachusetts, Connecticut and Rhode Island. Essential Job Functions: • Develop and maintain a portfolio of commercial real estate loans and depository relationships., • Identify potential lending opportunities and cross-sell bank products., • Underwrite new loan requests, analyzing the property’s expected performance as well as the borrower’s financial capacity and creditworthiness., • Prepare transaction proposals for approval and present to the appropriate approval authorities per the Credit Policy., • Negotiate with borrowers, complete loan documentation, and negotiate loan closings., • Work with internal closing and external legal counsel on new transaction documents as well as periodic deal amendments., • Represent the Bank at industry conventions and customer-sponsored events to promote the Bank’s platform and image., • Bachelor’s degree or equivalent experience., • Minimum 5 + years of experience in a commercial real estate relationship manger role., • In-depth knowledge of commercial credit analysis, loan underwriting and account analysis., • Excellent presentation skills., • Excellent verbal/written communication, interpersonal and supervisory skills., • Core competency in all compliance/Patriot Act provisions., • Strong analytical skills. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionDescription: PenBay is looking for motivated, computer-savvy individuals to work as Remote Pilot Operators. No aviation experience is required, but helpful. Experience as a computer operator, RPO, air traffic control specialist, or (student) pilot is highly desirable. Candidates that have completed aviation studies coursework, are certified in the terminal radar lab or en route lab, or otherwise possess a working knowledge of the FAAO JO 7110.65 are preferred. Position Summary: The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology. PLEASE NOTE: This is NOT a UAS / UAV / RPV Pilot / Operator position This is a Full-time position Requirements: Qualifications: High school diploma or equivalent and at least one (1) year of experience in a comparable position. Demonstrated minimum keyboard speed of forty (40) wpm with ninety (90) percent accuracy rate Ability to read and interpret materials such as diagrams and manuals Ability to speak clearly and be understood Proficiency with MS Office Suite (Word, Excel, etc), desirable Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.) a plus Experience working in a multidisciplinary team, preferred Candidates will be subject to FAA security screening Competencies and Skills: RPO must be laboratory certified within the first 120 days calendar days of reporting for duty at the facility. Exceptional customer service orientation Ability to work productively with a wide range of people and co-workers Effective oral and written communication skills Effective team building skills Certification Requirements: Each new RPO shall complete knowledge and skills tests for each area/sector to be supported. Each knowledge test will be graded and must be passed with a score of at least 70%. Upon successful completion of the knowledge tests, the RPO will begin training for the skills tests. The RPO shall observe a previously certified RPO, an FAA employee, or Contractor instructor performing RPO duties on a minimum of five (5) simulation scenarios. The RPO will receive on the job training on at least five (5) but no more than twenty (20) simulation scenarios on each control position to be supported, after which an FAA representative will observe their performance and determine if certification will be granted. The RPO shall achieve simulation laboratory certification within one hundred twenty (120) days of reporting for duty at the facility.

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new., • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. We are looking for an Sr. Cloud Engineer who has hands-on experience building and managing a cloud-based infrastructure. Additionally, this engineer will be responsible for development cycles in integration/continuous deployment mode, process monitoring, and more broadly, constructing a "safety culture" within the SmithRx's DevSecOps practice. Our user base is currently doubling annually, and you would share the responsibility of orchestrating a reliable, sustainable, and scalable infrastructure. What you will do: • Help build and maintain a container based infrastructure that is elegant, redundant, scalable and compliant, and support the rest of the team doing the same., • Be part of SmithRx Agile development team to deliver an end-to-end automation of deployment, monitoring, and infrastructure management in AWS. ., • Gain a deep understanding of the challenges that SmithRx faces, technical and otherwise; collaborate with other teams to identify and carry out effective solutions., • Work closely with our development team to develop and maintain CI/CD pipelines in a reproducible and secure manner., • Monitor and troubleshoot infrastructure issues, and perform root cause analysis when necessary., • Collaborate with developers to ensure that applications and services are built with scalability, reliability, and security in mind., • Organize the highest levels of systems and infrastructure availability, acting proactively, • Be a pillar of a collaborative learning culture through exploration of new technologies, application of best practices, and any other innovations you would like to experiment with., • Develop custom scripts to increase system efficiency and lower the human intervention time on any tasks, • Be effective in maintaining SmithRX security program controls and best practices., • Understand the health regulatory space and maintain continuous compliance on frameworks like HIPAA, and SOC2., • Make pragmatic decisions about technical tradeoffs, infrastructure costs, and resource utilization., • 5+ years of experience in Cloud Engineering., • BS or advanced degree in computer science or other related field., • Extensive experience working in containerized Cloud Native environments, specifically AWS and Kubernetes/EKS., • Experience using modern monitoring tools like Cloudwatch, Event Bridge, DataDog etc., and establishing metrics, monitoring, alarming and dashboards., • Experience managing change management practices, policies and procedures., • Experience deploying and monitoring applications in AWS at scale., • Security first mindset, including demonstrated experience building secure development and test environments integrated to CI/CD pipelines and software release cycles., • Experience building and maintaining a container based infrastructure and Kubernetes, • Experience with Infrastructure as Code (Terraform experience a plus), DevOps, SRE concepts and best practices., • Experience with infrastructure automation, systems reliability, load balancing, monitoring, logging., • Experience with FinOps practices and establishing related governance programs., • Experience with fully automating CI/CD pipelines with associated tools such as GitHub Actions., • Experience working in and architecting for regulated environments with data privacy regulations like GDPR, HIPAA preferred., • Experience working and managing SQL and NoSQL databases like RDS, Redis, Redshift, DynamoDB, , PostgreSQL, BigQuery, and Snowflake, • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Discretionary Paid Time Off, • Paid Company Holidays, • Wellness Benefits, • Commuter Benefits, • Paid Parental Leave benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations, • Professional development and training opportunities Location: U.S. Remote

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Employee discounts, • Flexible schedule, • Opportunity for advancement Responsibilities: • Conduct sales calls and follow-ups with potential customers to drive container sales., • Provide expert guidance on shipping container specifications and options., • Manage customer inquiries and provide timely solutions to enhance satisfaction., • Maintain accurate records of sales activities and customer interactions in CRM., • Collaborate with the logistics team to ensure smooth delivery processes., • Develop and execute sales strategies to meet and exceed sales targets., • Stay updated on industry trends and competitor offerings to inform sales tactics., • Participate in virtual team meetings and training sessions to enhance skills.Requirements:, • Proven sales experience, preferably in the shipping or logistics industry., • Strong communication skills with a customer-focused attitude., • Ability to work independently and manage time effectively in a remote environment., • Familiarity with CRM software and sales tracking tools., • Knowledge of shipping container types, sizes, and pricing structures., • Self-motivated with a passion for sales and achieving targets., • High school diploma required; Bachelor's degree in Business or related field preferred. This is a remote position.

Job DescriptionDescription: About Brook Health Brook Health delivers care beyond the walls of the doctor’s office. The company provides people living with chronic conditions a highly personalized experience enhanced by AI and powered by mobile apps, connected devices, and a team of health coaches and clinicians. Brook helps people achieve their long-term health goals by supporting smart, daily decisions and partnering with their primary care physicians. The product suite includes continuous remote monitoring, population health management tools, and a CDC-approved diabetes prevention program. Brook has an intentional, user-centric culture with high expectations for delivering better health outcomes for patients, providers, and health systems. Job Overview The Licensed Practical Nurse (LPN), Remote Nurse Monitor serves as the heart of Brook’s care model—combining clinical expertise with compassion to bring human connection to technology-driven care. The LPN acts as an extension of the provider’s office, monitoring patients’ health data in real time and guiding them through daily decisions that support improved health outcomes. This role builds trusted relationships with patients, helping them interpret their readings, stay engaged in their care plans, and feel supported every step of the way. The LPN collaborates closely with Registered Nurses, Health Coaches, and provider partners to identify early signs of risk, close care gaps, and ensure timely and appropriate interventions. The position is ideal for a nurse who thrives on meaningful patient interaction, embraces innovation, and seeks to be part of a forward-thinking team redefining chronic care delivery through empathy, data, and technology. Requirements: Key Responsibilities Patient Onboarding & Education: Introduces new patients to Brook’s remote monitoring program, explains device setup and usage, and ensures each patient feels comfortable and confident participating in their care. Health Monitoring & Data Review: Reviews incoming biometric data and patient-reported information to identify changes in condition, trends, or areas requiring follow-up or escalation. Patient Outreach & Support: Engages directly with patients to provide education, encouragement, and early intervention when health readings fall outside expected ranges. Care Coordination: Communicates with primary care providers, specialists, and internal Brook team members to share insights, close care gaps, and maintain continuity of care. Documentation & Compliance: Maintains accurate, timely, and complete documentation in EMR systems; ensures compliance with HIPAA and all applicable privacy and security requirements. Quality & Process Improvement: Contributes to initiatives that improve patient experience, clinical workflows, and adherence to quality metrics and CPT billing standards. Collaboration & Partnership: Works closely with the RN Team Lead, Health Coaches, and Clinic Success Managers to ensure seamless communication, consistent patient experience, and operational excellence. Knowledge, Skills & Abilities • Active and unrestricted LPN/LVN license in MA with willingness to obtain additional licensure as needed., • Strong understanding of scope of practice and clinical decision-making for remote patient monitoring., • Experience in primary care, chronic disease management, or population health preferred., • Proficiency with EMR/EHR systems and comfort using digital tools to manage patient data., • Excellent verbal and written communication skills, with empathy and professionalism in every patient interaction., • Strong organizational and documentation skills, with attention to detail and accuracy., • Collaborative mindset and ability to thrive in a tech-forward, fast-paced environment.Preferred Experience, • Minimum 3 years of practical nursing experience in a primary care, community health, or telehealth setting., • Experience addressing care coordination, medication adherence, and social determinants of health., • Fast-paced environment – Brook operates in two of the fastest changing industries in America – Healthcare and Technology. We move quickly to design tools and protocols based on customer and industry feedback. Thriving in an environment of change and continuous improvement is a core competency for all members of our team., • Dynamic roles - We are a small and tight-knit team enthusiastically tackling difficult problems in an entrenched industry. All team members are expected to contribute to company protocols, provide product feedback and to generally think critically about our processes and care model. Brook is as focused on our employees’ health as we are on that of our patients. Our Benefits program reflects that. We recognize that health does not just mean physical health, but mental and financial health as well. We make every effort to cover all those areas in our plan offerings. Benefits at Brook Health In addition to meaningful work in a mission-driven company, Brook offers a comprehensive benefits package designed to support the medical, financial and mental health wellbeing of our employees and their families. Healthcare Coverage • Employee & Child(ren): Brook pays 100% of premiums for full-time employees and their child or children for Medical, Dental, and Vision coverage. This means there are no paycheck deductions for you or your child(ren)., • Spouse/Domestic Partner: Brook contributes 50% of premiums for coverage of a spouse or domestic partner., • HSA Contribution: Employees who enroll in our HSA-eligible medical plan receive a Brook-funded contribution to help cover medical expenses such as deductibles, prescriptions, and office visits., • Mental Health Support: Brook supplements the mental health coverage included in our medical plan with additional resources. Employees have access to free therapy sessions through Spring Health, providing confidential, professional support when it’s needed most., • Income Protection: Brook provides Short-Term and Long-Term Disability insurance to all full-time employees, helping replace income during an illness or injury. Short-Term Disability works alongside any state or insurance benefits and Brook coverage to provide added financial support while you’re away from work., • Life Insurance: Brook provides company-paid life insurance equal to one times salary, up to a set maximum., • 401(k) Retirement Savings: All employees (full-time and part-time) are automatically enrolled in our 401(k) plan. Brook provides a company match to help employees grow their retirement savings.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Data is at the heart of every decision at Klaviyo. Our Analytics Engineering team sits within a hub-and-spoke model, partnering closely with Go-To-Market (GTM), Product, Engineering, and Business Intelligence teams to build scalable, trusted data systems. You'll work at the intersection of business and engineering, owning core data models, enabling self-service analytics, and ensuring our data ecosystem is reliable, scalable, and compliant. About the Role We're looking for a Senior Analytics Engineer to own end-to-end data pipelines and modeling across GTM (Sales) and Product domains. You'll build and maintain the source of truth for operational and product data, enabling leadership, analysts, and product teams to answer complex questions with confidence. This role combines deep technical execution with high-impact business partnership, requiring you to translate ambiguous needs into scalable data products. You will operate as a trusted, embedded partner to stakeholders while leveraging the broader Data Engineering organization's standards, tooling, and best practices. You'll help build the foundation that powers everything from forecasting and compensation to product insights and experimentation. Please note that this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. How You'll Make a Difference • Own and deliver end-to-end data pipelines and models that power Sales and Product analytics, • Build curated, governed data marts that enable fast, reliable decision-making, • Design dimensional data models (dbt) for core entities such as accounts, pipeline, performance, and product usage, • Partner with Sales, Product, and Analytics teams to create holistic views of the customer and product lifecycle, • Raise the bar on data quality, testing, monitoring, and documentation, • Enable reverse ETL workflows to operationalize insights into business systems, • Act as a data ambassador across Product, Engineering, BI, and Legal, ensuring alignment on data contracts and governance, • Lead and mentor others through design reviews, best practices, and technical guidance, • Data Modeling & Pipelines: Build and maintain production-grade dbt models in Snowflake, • Integrations & Ingestion: Own ingestion from systems like Salesforce, ERP, and product data sources, • Reverse ETL: Push high-value data models into downstream tools and workflows, • Data Quality & Governance: Implement testing frameworks, monitoring, and documentation to ensure trust and compliance, • Cross-Functional Partnership: Work closely with Sales Ops, Product Managers, Engineering, Finance, and GTM teams, • Repository Stewardship: Maintain dbt codebase, enforce best practices, and ensure scalability, • 5+ years of experience in analytics or data engineering in a modern data stack (Snowflake, BigQuery, or Redshift), • Strong expertise in SQL and dbt, with a focus on building scalable, production-grade data models, • Proficiency in Python (or similar) for orchestration or tooling, • Experience owning end-to-end data workflows, from ingestion to business impact, • Ability to translate ambiguous business needs into structured data solutions, • Strong communication skills with the ability to partner with non-technical stakeholders, • Experience implementing data testing, monitoring, and governance frameworks, • Experience with Sales Operations, compensation, or GTM analytics, • Familiarity with reverse ETL tools and workflows, • Experience with Airflow, Fivetran, Workato, or similar tools, • AWS experience (S3, EC2, Lambda) and infrastructure-as-code (Terraform), • Exposure to experimentation frameworks or product analytics systems, • Experience with data privacy controls (masking, role-based access, compliance) At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$140,000—$210,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job DescriptionCompany Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join Harvard Business School? Harvard Business School, located on a 40-acre campus in Boston, was founded in 1908 as part of Harvard University. It is among the world's most trusted sources of management education and thought leadership. For more than a century, the School's faculty has combined a passion for teaching with rigorous research conducted alongside practitioners at world-leading organizations to educate leaders who make a difference in the world. Through a dynamic ecosystem of research, learning, and entrepreneurship that includes MBA, Doctoral, Executive Education, and Online programs, as well as numerous initiatives, centers, institutes, and labs, Harvard Business School fosters bold new ideas and collaborative learning networks that shape the future of business. Job Description Job Summary: Are you a higher ed professional looking to utilize and contribute your program management skills to a high-energy, innovative environment? Are you excited about being part of a collaborative team deeply committed to providing faculty and students with the highest-level MBA academic experience? Are you looking to be highly engaged in the day-to-day processes that support the MBA Program? If so, consider the coordinator role, where you will be a member of the MBA Registrar Services team with a specific focus on the Curricular programs. Job-Specific Responsibilities: Academic Infrastructure • Oversee ongoing updates to the Student Information System database (SIS) to ensure accuracy in date, start time, end time and location details as well as faculty/staff access, student enrollment records and grade reporting. Assist with creation of all courses in SIS; manage lesson and enrollment loads., • Liaise with Operations on classroom spaces for Elective Curriculum (EC) use., • Participate in the Required Curriculum (RC) sectioning and discussion group formation process., • Oversee capacity limits of EC course sections through course selection and cross registration processes, including work with HBS Doctoral Program and MBA Tech Fellows., • Manage Independent Projects (IP) posting site; respond to companies, organizations, alums and faculty who submit project ideas, publish for students and archive at term close., • Oversee use of online registration tool for Independent Projects (IP) and field questions from students and potential supervisors., • In collaboration with Support Services, ensure a smooth exam process through management of exam absences and accommodations, including timely updates to faculty and Faculty Support Specialists (FSS) on student exam times outside the standard window., • Facilitate and track the absence from exam petition process., • Facilitate exam materials with Course Heads and Unit Coordinators, print exams with MSP, prepare exam classroom materials., • Assist with scheduling for full array of EC courses in multiple sections., • Update ShareSites with Curricular Programs-related information for students., • Staff the EC toolkit and independent project inboxes throughout the year and escalate issues as needed. Respond to a high volume of student email questions and requests in a timely manner with judgement and sensitivity., • Deliver Add/Drop customer service to students in high profile, intense process at term start., • Work with faculty and Faculty Support Specialists (FSS) on timely grade submission in deadline driven process; design communication plan, reminders, and check ins; monitor through to completion., • Support the EC registration and Add/Drop process by providing information on the registration system and the associated resources for students., • Support all-hands-on-deck events such as Term Start-up and Graduation., • Develops relationships with Faculty Support Specialists and Division of Faculty Research and Development (DRFD) team. Serve as primary resource for Faculty Support Specialist (FSS)., • Develop ongoing documentation., • General Curricular Programs team support – student/faculty non-urgent inquiries., • Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents., • Extra hours may be required during Add/Drop. Qualifications Basic Qualifications: • High School Diploma, GED, or equivalent is required., • 5+ years of experience in administrative support role(s) is required., • Education beyond high school may count toward experience., • Excellent communication and organizational skills., • Outstanding customer service focus., • Strong attention to detail., • Discretion, judgment, and an ability to work with sensitive information in a confidential manner., • Strong command of Microsoft Office programs especially Excel. Additional Information • Appointment End Date: This position is approved for a (1) year term (with possibility of renewal/extension) which begins on the person's first day of employment., • Standard Hours/Schedule: 40 hours per week, overtime eligible, • Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position, • Pre-Employment Screening: Identity, • Other Information:, • This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice., • We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. Salary Grade and Ranges This position is salary grade level 055. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information. Benefits Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: • Generous paid time off including parental leave, • Medical, dental, and vision health insurance coverage starting on day one, • Retirement plans with university contributions, • Wellbeing and mental health resources, • Support for families and caregivers, • Professional development opportunities including tuition assistance and reimbursement EEO/Non-Discrimination Commitment Statement Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes. Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

Job Description TITLE Senior Lab Technician, Viral Vector & Antibody Production WHAT YOU WILL ACHIEVE The Senior Lab Technician, Viral Vector & Antibody Production, will directly support Addgene’s mission by producing viral particles and/or antibodies in order to help maintain and diversify Addgene’s viral vector inventory and expand our service. POSITION REPORTS TO Viral Vector & Antibody Production Manager APPROXIMATE START DATE ASAP SALARY $60,000-65,000 annually + our amazing benefits (see below)! LOCATION & POLICY ON REMOTE WORK This position will work out of our Watertown, Massachusetts Headquarters. Our beautiful office space has free, ample parking with a complimentary shuttle from Harvard Square and is on multiple bus lines, with the cost of public transit covered by Addgene. The Role: In this position, you will support the Viral Vector and Antibody Production Team by producing viral particles and antibodies for order fulfillment and perform viral vector and antibody-related quality control assays in order to meet the growing demands of the scientific community. To Succeed in this Role, You Will: • Produce two or more designated formats of viral vectors or recombinant proteins (e.g., AAV, lentivirus, or antibodies) from expression plasmids using a dynamic production schedule., • Conduct quality control testing on produced materials to ensure they meet established specifications and standards., • Organize and track samples during production and storage., • Serve as the primary point of contact for two or more designated laboratory operations tasks (e.g., inventory management and restocking, solution preparation, coordination of QC assays, and other routine lab activities) while providing support across all other tasks as needed., • Strictly adhere to team processes and protocols and seek opportunities to enhance workflows., • Actively contribute to team discussions in biweekly meetings, providing updates, addressing challenges, and suggesting improvements., • BS/BA in Biological Sciences or other life science with 3+ years of experience, • Proficiency with pipetting and using sterile technique, • Excellent tissue culture skills, • Experience with viral vector production and/or antibody production required, • Excellent organizational skills and attention to detail, • Able to manage multiple tasks efficiently, • Self-motivated, able to work independently, • Ability to communicate complex information succinctly, • Familiarity with general computer software, Google Workspace, and MS Office, • Must be able to communicate effectively in English; strong written, verbal, and interpersonal communication skills required At Addgene, we prioritize our people with comprehensive benefits that support both your work and your life. Full-time employees receive: • 85% company-paid healthcare premiums including dental (extending to family members) and 100% company-paid deductible, • Life, short-term, and long-term disability insurance., • 22 days of PTO on top of our winter break closure and company holidays. ‌, • A 403(b) retirement account with a company match of 4% after 2 years of employment. ‌, • Annual professional development stipend, • Annual lifestyle stipend, • Fully paid public transportation for employees who work onsite four or more days per week. ‌, • Onsite yoga classes & wellness reimbursement, • Pet insurance Addgene is a self-sustaining, thriving nonprofit life sciences organization that was created to help scientists share DNA-based research materials called plasmids. ‌Our mission is to accelerate research and discovery by improving access to useful research materials and information. Since its founding in 2004, Addgene has grown and innovated in order to assist the research community by archiving and sharing useful DNA-based research materials and resources (such as plasmids, viral vectors, and recombinant antibodies) with scientists worldwide. Broad availability of these unique research materials promotes the advancement of research in a wide variety of disciplines, including cancer, heart disease, and neurodegenerative disorders, while increasing collaboration within the scientific community. Learn more here from one of our founders, Melina Fan. As an “Addgenie”, you will work collaboratively with internal teams to help fulfill this mission, including scientists, software engineers and product developers, renowned customer support teams, scientific content creators, and business development professionals. Together, Addgenies create and enhance opportunities for research scientists to deposit their materials, find products and resources easily on our website, and receive unparalleled support in receiving and expertly using our materials in their own experiments. Life at Addgene: Addgene is a truly special place to work. We are an inclusive and welcoming group of people from many backgrounds and perspectives. We believe in flexibility, actively supporting professional development, and a strong work/life balance. We value sharing ideas and feedback with each other and the company. Learn more about Life at Addgene We also believe it's important to make time for fun, whether it's eating popcorn at our outdoor movie night, sharing cute photos in the #pets slack channel, or sampling whiskeys at our end-of-year social hour. Bookworms, athletes, gamers, parents, foodies, and more will find community in Addgene's events and Slack channels. Addgene works with a global scientific community in which the best innovations and discoveries come from diverse teams. We continuously learn from and celebrate a variety of perspectives and seek to create an environment where all people can feel heard, respected, and valued. Addgene is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, national origin, sex, ancestry, sexual orientation, genetic information, gender identity, active military or veteran status, age, handicap, or any other characteristic protected by Federal, State or Local law. Powered by JazzHR G7SFNSUAIQ

Job Description About Definitive Healthcare: At Definitive Healthcare (NASDAQ: DH), we're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact. Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011. We're also a great place to work. In 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion. About the Role We're looking for a Product Operations Manager who is the full package —someone with the mindset of a Product Manager and the operational rigor to scale a complex, multi-product organization. This is a high-impact individual contributor role with broad scope, not a coordinator role. You will treat our internal processes, analytics, and tooling as products, with our Product Managers, engineers, and cross-functional partners as your customers. You will own a roadmap and backlog, identify opportunities to add value, and drive them to completion with minimal oversight. This role operates at the intersection of strategy and execution —helping a fast-moving Product organization work smarter, make better decisions, and deliver with consistency at scale. You will lead through influence, not authority, and your success will be measured by the business impact you create. What You'll Do Own the PDLC as a Product • Become a deep expert in our Product Development Lifecycle across multiple product lines and engineering teams —identifying friction, gaps, and inconsistencies, • Maintain a prioritized roadmap and backlog for your own work, just as a PM would for a product —regularly communicating priorities, progress, and impact to stakeholders, • Partner with Product Managers to continuously improve ways of working across discovery, business case development, prioritization, roadmapping, release readiness, and communication, • Drive adoption of PDLC best practices across the org, treating change management as a core part of the job, • Own and evolve our product tooling stack (Claude, Jira, Pendo, Confluence, Tempo, and others), ensuring tools actively support PDLC workflows and planning needs, • Demonstrate clear, measurable business value from tooling investments —not just deployment, but adoption and outcomes, • Own internal product analytics —build and maintain dashboards and reporting that surface product usage patterns, feature adoption, product health, and ROI, • Bring data into the PDLC at every stage: analyze customer feedback, financial performance, and usage data to inform prioritization and planning, • Partner with Product Strategy, Product Marketing, and Commercial teams to ensure market and customer insights are systematized and flowing into product decisions, • Act as a connective layer across Product, Engineering, Product Marketing, Commercial, Finance, and PMO —ensuring priorities are understood, dependencies are managed, and follow-through happens, • Communicate clearly and persuasively to multiple audiences —from individual contributors to senior executives —adjusting your message without losing the substance, • Drive change management efforts for new processes, operating models, and tooling rollouts —with the empathy and "bedside manner" to bring people along, not just mandate adoption, • 5+ years of experience as a Product Manager, Product Operations Manager, Program Manager in a Product Org or in a closely adjacent product role —you understand the PDLC from the inside, • Demonstrated experience treating internal processes and tooling as products —with your own roadmap, backlog, and measurable outcomes, • Deep familiarity with the PDLC at scale: multiple products, multiple engineering teams, complex cross-functional environments, • Hands-on experience implementing product management tools (Jira, Pendo, Confluence, Tempo, or similar) with demonstrated, quantifiable business impact, • Solid data analysis skills —comfortable analyzing product usage, customer feedback, and financial performance, and translating data into actionable insights, • You use AI tools as a natural part of your workflow —to synthesize feedback at scale, accelerate analysis, draft and iterate on communications, and build lightweight reporting —and you're always looking for new ways to apply them, • Proven ability to lead without formal authority —you earn trust, build relationships, and move people through influence and expertise, • Crisp, compelling communicator at all levels —you can write a sharp exec summary and facilitate a working session with engineers in the same day, • Highly autonomous —you take a problem, define the approach, and drive it to resolution without needing constant direction, • Strong change management instincts —you know that the best process in the world fails without adoption, and you plan accordingly, • Bachelor's degree in business, engineering, or a related field; advanced degree a plus, • Experience in B2B SaaS or data/analytics companies preferred; healthcare industry experience is a bonus, not a requirement Why This Role, Why Now Definitive Healthcare is actively embedding AI into both our products and how we operate —and this role sits at the center of that evolution. This role offers broad scope and real cross-functional influence, with the chance to build systems and capabilities that will define how we operate for years to come. If you want to do the most impactful work of your career in a complex, data-rich environment —this is it. Compensation and Benefits The salary range for this position is $132,000 – $198,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual compensation will depend on relevant experience, skills, and qualifications. This role is also eligible to participate in the company's annual bonus program, subject to individual and company performance. All employees receive standard benefits, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company's 401(k) plan with employer contribution. Why we love Definitive, and why you will too! • Industry leading products, • Work hard, and have fun doing it, • Incredibly fast growth means limitless opportunity, • Flexible and dynamic culture, • Work alongside some of the most talented and dedicated teammates, • Definitive Cares, our community service group, gives all of us a chance to give back, • Competitive benefits package including great healthcare benefits and a 401(k) match What our Employees are saying about us on Glassdoor: "Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed." -Business Development Manager "Great team. Amazing growth. Employees are treated very well." -Research Analyst "I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there." -Profile Analyst If you don't fit all of these qualifications, but believe you're still a great fit, feel free to apply and tell us why in your cover letter. If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request. Definitive Hiring Philosophy Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you're interested in working in a fast growing, exciting working environment – we encourage you to apply! Privacy Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information. Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators using an @definitivehc.com email address. We do not advertise open roles on Facebook and will never request money transfers or ask candidates to purchase equipment with a promise of reimbursement. If you receive any suspicious communication, please contact to verify your status in the application process.

Job DescriptionWho We Are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Summary of Position: BHCHP is seeking a visionary and collaborative IT Infrastructure Manager to help advance our mission through secure, resilient, and modern technology systems. Reporting to the Chief Information Officer, this role provides leadership in the planning, implementation, and support of BHCHP’s technology infrastructure. The Infrastructure Manager will guide the design of systems that are reliable, scalable, and secure—ensuring our clinical and operational teams can deliver exceptional care. This role requires a thoughtful balance of innovation, cybersecurity, operational reliability, and user-centered design in a healthcare environment where technology is essential to patient care. Key Responsibilities Infrastructure Strategy & Architecture • Lead the planning, design, and continuous improvement of BHCHP’s IT infrastructure to ensure scalability, resilience, and operational efficiency., • Evaluate and implement new technologies that support BHCHP’s operations, care delivery, and organizational growth., • Establish and maintain standardized hardware, software, and system configurations across the organization.Cybersecurity & Risk Management, • Ensure infrastructure systems support compliance with HIPAA and other healthcare privacy and security standards., • Partner with the CIO to strengthen cybersecurity posture, including network segmentation, endpoint protection, monitoring, and threat detection., • Oversee infrastructure controls that protect sensitive patient and operational data.Systems & Network Operations, • Oversee the day-to-day operation and maintenance of critical infrastructure systems, including:, • Enterprise networking and wireless infrastructure, • Cloud platforms and virtualization environments, • Identity and access management systems, • Unified communications and VoIP systems, • Remote access technologies, • Physical security and facility technology systems, • Ensure reliable and secure connectivity across multiple clinical sites and remote workforce environments.Business Continuity & Resilience, • Maintain robust backup and recovery systems and regularly evaluate their effectiveness., • Lead infrastructure planning for disaster recovery and business continuity, ensuring critical systems remain available during disruptions., • Conduct testing and improvement of recovery procedures.Leadership & Team Development, • Provide leadership, mentorship, and technical guidance to members of the IT infrastructure team., • Foster a culture of collaboration, accountability, and service excellence., • Support team growth through coaching, training, and skill development.Vendor & Project Management, • Manage relationships with key technology vendors and service providers., • Lead infrastructure components of IT projects, ensuring alignment with organizational priorities and security standards., • Balance innovation with responsible stewardship of organizational resources.Operational Support, • Participate in IT Team on-call rotation duties to support systems outside of normal business hours (1 week approximately every 2 months).Duties and responsibilities may be added, modified, or removed as organizational needs evolve, at the discretion of the Chief Information Officer. Qualifications Education • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.Experience, • 10+ years of progressively responsible technical experience in IT infrastructure engineering or operations., • 3+ years of leadership or supervisory experience managing technical staff., • Microsoft ecosystem including Microsoft 365 and identity management, • Enterprise networking, including routing, switching, WAN technologies, wireless infrastructure, and network access control, • Windows server administration, Active Directory, and enterprise messaging environments, • Virtualization and cloud infrastructure, • Cybersecurity best practices, including network monitoring, intrusion detection, and vulnerability management, • IP telephony / unified communications systems, • Secure remote access and distributed workforce supportLeadership & Professional Skills, • Proven ability to lead technical teams and infrastructure initiatives., • Strong project management and organizational skills., • Excellent communication skills with the ability to engage technical and non-technical stakeholders., • A collaborative approach and commitment to exceptional internal customer service., • Flexibility and composure when responding to urgent operational or clinical needs. Compensation and Benefits:, • The compensation approximately ranges from $105,000 - 168,000 annually and increases based on years of experience. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas. 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Job Description Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets. About the company At Nova Biomedical, we’re not just building instruments, we’re powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care. Our integration brings together more than 70 years of scientific excellence with Nova’s cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we’re setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we’re building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity. Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you’ll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health. Explore what’s next with us at novabiomedical.com or aicompanies.com About the role The Technical Product Automation Specialist I (TPAS I) provides frontline support for Nova Biotechnology instrumentation and automation solutions within the biotechnology laboratory environments. This role assists customers and internal teams with troubleshooting, system connectivity, and automation integration across the Nova Biotechnology product line.The TPAS I works closely with end users, Field Service Specialists, Field Sales Representatives, and engineering teams to ensure reliable instrument performance and successful communication between Nova analyzers and laboratory systems. If you’re passionate about automation, technology, and connectivity, and want to be part of a team that is shaping the future of life sciences, we’d love to hear from you, apply today! What you’ll do • Provide local and international assistance to customers, Nova-trained Field Service Specialists, and Nova-trained Field Sales Representatives via phone, email, and remote e-meeting sessions., • Troubleshoot instrument operation, software configuration, and connectivity issues., • Document all customer interactions, troubleshooting steps, and resolutions within the company Customer Relationship Management (CRM) system., • Assist with configuration and troubleshooting of system connectivity for:, • Nova automation servers used for Active Directory and Data transmission, • Nova OPC DA/UA servers, • 3rd party Laboratory Information Management Systems (LIMS), • Client servers and external automation devices, • Support networking configuration including IP addressing, port configuration, and firewall coordination., • Collaborate with customer IT teams, automation groups, and third-party vendors whose products interface or integrate with Nova systems to ensure successful system integration and reliable communication between devices., • Escalate complex software or automation issues to senior specialists or R&D engineering teams., • Collaborate with software development teams to support the management and ongoing development of the Nova OPC UA and DA Server., • Assist in validation testing and verification activities for the Nova OPC Server and product line software., • Contribute to internal documentation and knowledge base development., • Provide training on the Biotechnology product lines, from introductory to advanced levels, for Technical Product Specialists, Field Service Specialists, Field Sales Representatives, and other relevant teams as needed., • Basic understanding of laboratory instrumentation and clinical or biotechnology analyzer operation., • Familiarity with Laboratory Information Management Systems (LIMS) and Open Platform Communication (OPC) data workflows., • Understanding of automation device communication and system integration concepts., • Knowledge of TCP/IP networking fundamentals (IP addressing, ports, and basic connectivity troubleshooting)., • Strong troubleshooting and analytical problem-solving skills., • Excellent verbal and written communication skills., • Proficiency in Microsoft Office applications, including Excel and Word, for documentation, reporting, and data analysis., • Experience with OPC DA/UA connectivity., • Familiarity with automation platforms such as DeltaV, Kepware, OPCExpert, or UAExpert., • Experience working with SQL data or Excel-based datasets., • Basic scripting or programming experience (Python, C++, or XML)., • Exposure to regulated or GMP environments., • Bachelor’s degree in Biomedical Engineering, Computer Engineering, Biology, or related technical discipline., • Ability to lift up to 50 pounds., • Ability to sit for extended periods while providing remote assistance., • The full list of physical requirements for this role is available upon request., • Flexible Medical, Dental, & Vision Coverage, • Competitive 401k company match, • Bonus Program, Generous PTO and paid holidays, • Generous Tuition reimbursement, • Hybrid and flexible work arrangements, • Professional development, engagement and events, • Company marketplace for lunch and snacks in our Norwood, MA, Billerica, MA and Westbrook, ME offices Targeted Salary Range: $60,000 - $75,000/year Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate’s experience and may vary based on individual factors such as location, skills, and education. EEO Statement: Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class. Privacy policy

Job Description Who are you: We are seeking a dedicated and knowledgeable Mortgage Loan Officer to join our team. The successful candidate will be responsible for assisting clients in securing residential mortgage loans, providing exceptional customer service, and ensuring compliance with state and federal regulations. Newly licensed candidates are welcome to apply as we offer mentorship and training for the right candidate. We are also 1 of 6 Brokers to have access to the MA Housing Initiative program! * You must have an MLO license in the state of MA to be considered. What you will be doing: • Evaluate loan applications and determine eligibility based on financial status, credit history, and property evaluations., • Assist clients in selecting appropriate mortgage products that suit their needs and financial circumstances., • Guide clients through the mortgage application process, from pre-approval to closing., • Maintain up-to-date knowledge of Massachusetts mortgage lending laws, regulations, and market conditions., • Build and maintain strong relationships with clients, real estate agents, and other industry professionals., • Ensure all required documents are collected and submitted in a timely manner., • Provide clear and accurate information to clients regarding loan terms, conditions, and costs., • Work with underwriting and closing departments to ensure smooth and timely processing of mortgage loans. Our ideal candidate has: • High school diploma or equivalent, • New Licensed Loan Officers welcome to apply, • Mentorship and trainings available, • Commissioned based, high earning potential, • Understanding of mortgage products, loan origination process, and Massachusetts state regulations., • Excellent communication and interpersonal skills., • Strong analytical and decision-making abilities., • Proficiency in mortgage loan software and Microsoft Office Suite., • Ability to work independently and manage multiple tasks simultaneously., • Licensed by the Nationwide Mortgage Licensing System (NMLS) or ability to obtain licensure. About our client: Our partner was established in 2006in the state of Massachusetts and has been one of the top 5 loan originators for the last five years! The company has received many awards for its performance for the last ten consecutive years. Also, serving the community in English, Portuguese and Spanish languages. Its reputation stands with authority, competence, and trust. For 15 years, our partner has assisted and made more than 10,000 families and individuals, homeowners for the first time! The specialist team of loan officers has the passion and determination to make dreams become a reality. The processing team is one of the fastest and most knowledgeable in the industry! Our mission is to serve our local customers with trust, loyalty, and competence while providing them with the lowest interest rates and closing costs possible, aligning with what is best for our clients. Also, we pledge to help borrowers overcome roadblocks that can arise while securing a loan. Finally, home buying made simple! Additional information: • 100% commission-based with high earning potential (50k-250k), • 2 office locations available, • Marketing manager weekly session available, • Mentorship, • Flexible work environment, remote, hybrid or onsite

Job Description JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers, and to partner with employers to hire, develop and retain productive workforces. JVS provides a broad range of services, including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforces. MassHire Downtown Boston is operated by JVS Boston and is one of 21 MassHire One-Stop Career Center locations in the state of Massachusetts. Position Summary JVS/MassHire is seeking a Career Navigator to deliver innovative, customer-focused workforce development services at the MassHire Downtown Boston Career Center. The Career Navigator, in collaboration with the Career Center team, will assist job seekers from diverse backgrounds and levels of experience to conduct successful job searches and obtain employment. The Career Navigator’s primary responsibilities include: • Providing personalized 1:1 career coaching virtually, onsite at MassHire Downtown Boston’s office and offsite at partner locations in the Boston region as required., • Leading job search webinars and workshops on topics such as career exploration, networking, resumes, cover letters, LinkedIn, interviewing, negotiation, and more., • Assisting customers in the Career Resource Center with membership registration, job search strategies, and accessing Career Center resources and services., • Conduct individualized coaching sessions for clients with diverse backgrounds., • Advise clients on all aspects of the job search process including career exploration, networking, resumes, cover letters, LinkedIn, interviewing, negotiation, and more., • Assist clients in navigating and overcoming employment barriers., • Empower clients to articulate their unique skills and value proposition., • Equip clients with the knowledge and resources to effectively stand out to potential employers., • Collaborate with clients to establish tangible, actionable goals for their job search., • Accurately identify clients’ needs and direct them to the appropriate resources., • Co-lead job search webinars and workshops on topics such as career exploration, networking, resumes, cover letters, LinkedIn, interviewing, negotiation, and more., • Register new members by facilitating the intake process and introducing them to available career center resources., • Support customers’ job search efforts by providing direct guidance on applications, resume formatting, and search strategies., • Provide technical assistance for computer navigation, including help with internet usage, file management, and office equipment., • Triage and direct customers to the appropriate workshops, staff members, and specialized services based on their needs., • Collaborate with partner agencies to integrate career services into their programs., • Perform general administrative tasks and special projects as requested by management to support daily Career Center operations and overall efficiency of the Career Center., • Charismatic and skilled at fostering strong relationships with clients, team members, employers, and community-based organizations while maintaining these relationships over time., • Actively promotes the mission and philosophy of JVS/MassHire, both within the agency and in the community., • Collaborate as a vital member of the JVS and MassHire team to deliver high-quality workforce development services., • Understand and apply knowledge of internet resources for job seekers., • Through the support of the Employer Engagement team, learn and apply knowledge of local and national labor market trends to assist job seekers with identifying career opportunities., • Participate in meetings / planning sessions with JVS MassHire staff to monitor services and implement strategies to improve performance and service delivery., • Establish, track, and meet program dashboard indicators using MOSES platform., • Serve and refer customers in accordance with the requirements of One-Stop Career Centers and ensure services are based on individual customer goals., • Work effectively with staff to ensure appropriate referrals to services and employment opportunities., • Understand and implement policies and best practices contained in the Massachusetts One-Stop Career Center Charter., • Demonstrate a professional demeanor with strong customer service skills., • Communicate effectively, both verbally and in written form with compassion and professionalism., • Exercise discretion in handling confidential information., • Participate in meetings, in-service training, team-based projects and committees., • Communicate regularly with the Supervisor to ensure smooth delivery of community relations services, • Complete program summary reports for employers, funders, JVS leadership and other stakeholders, • Perform other duties as assigned.Minimum Qualifications:, • Associate’s degree plus two years of hands-on experience and/or training in areas such as career counseling, case management, recruitment, education, coaching, or counseling; alternatively, a comparable blend of education, training, and practical experience., • Advanced computer and technology competency required. Previous experience with Microsoft Office Suite, Outlook, SharePoint, Teams, and Zoom required., • Excellent organizational and communication (written and verbal) skills., • Exceptional interpersonal and relationship-building skills to effectively engage with diverse individuals (including staff, clients, and stakeholders)., • Demonstrated ability to work with individuals from culturally and linguistically diverse backgrounds., • Teaching or public speaking skills/experience required., • Multilingual abilities preferred. Key Attributes:, • Empathetic and Culturally Responsive Communicator, • Collaborative Team Builder, • Results-Driven and Accountable, • Strategic Planner and Detail-Oriented, • Flexible and Adaptable, • Creative Problem-Solver, • Customer-Centered Relationship Builder, • Self-Motivated and Lifelong Learner, • Culturally Competent and RespectfulWorking Conditions:, • Frequent meetings with clients., • Weekly travel by public transportation to provider locations and community partners. JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Who we are Process Street is an AI software and compliance operations platform startup from San Francisco. We help our customers build, document, automate, and track recurring workflows. Our platform automates the work, enforces the standards, and proves compliance so our global customers can run their businesses. We service over 3k customers around the world, and are VC-backed by Accel, Salesforce, and Atlassian. Our Mission To make work fun, fast, and faultless for teams everywhere. Our Culture Process Street was founded on a strong belief in the work-life benefits of a healthy, collaborative, remote culture. We value flexibility because many of us are parents, travelers, or just creatives who aren't inspired by the construct of a mundane 9-to-5. Spread across 9 different time zones, we communicate asynchronously, work autonomously, and take real ownership of our work. We know human connections make strong teams, so we regularly catch up over virtual coffee chats, play games, share stories, and more to build strong relationships. If you're entrepreneurial and seek an environment that values impact, ownership, and flexibility we look forward to meeting you! The Opportunity We're looking for a driven Account Executive to join our growing sales team. This is a foundational sales role designed for early-career professionals who have demonstrated strong potential, a natural curiosity about technology, and the hunger to build a successful SaaS sales career. You'll work closely with sales leadership, converting inbound leads, developing outbound skills, and learning our sales methodology - all while delivering real value to customers. This role is an ideal launchpad for someone ready to grow fast in a high-impact, remote-first environment. This position will be based in Eastern, Central, or Pacific time. What You'll Do • Own your full sales cycle - from first discovery call to close, • Run discovery calls to understand prospects' workflow pain points, • Present and demo Process Street to prospective clients, • Sell Process Street's AI solutions, including Cora, and confidently articulate how AI-powered workflows transform how teams operate, • Leverage AI tools to optimize your own sales workflows, boosting personal productivity and shortening the feedback loop., • Maintain accurate CRM records and pipeline hygiene, • Collaborate with Customer Success on handoffs and early expansion opportunities, • Meet and exceed monthly activity metrics and quarterly pipeline targets About You • You have 3+ years experience selling AI tools, SaaS, or professional services, • You are a 'Challenger' or Gap seller, • You have a proven track record of sales target attainment and exceeding goals, • You have a passion for start-ups and technology, • You adapt well, and you're a fast learner, • You are coachable, curious, and hungry to learn sales craft, • You communicate clearly and confidently, • Unlimited PTO policy – Most take 3-4 weeks, plus their major holidays, AND a company-wide week off in December., • Social time – Regular coffee chats, games, story-telling, house tours (only if you're comfortable), and more to build connections., • Generous health insurance for US employees and their families., • Equity for all full-time roles. We are proud to be an equal-opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Job Description Sponsorship Manager—Inside Sales Remote position Salary: $45,000-$55,000 base salary plus commission Job Summary: The Sponsorship Manager will be responsible for driving business growth by identifying new market opportunities, developing strategic partnerships, and increasing revenue by promoting and selling all Online Learning Consortium (OLC) sponsorship product lines including webinars, dedicated emails, research, publications, corporate memberships, and conference exhibit booths and sponsorships (in person and virtual). The Sponsorship Manager will manage follow-through on agreements as well as benefits fulfillment. This person may also represent the Online Learning Consortium at our annual on-site conferences, oversee the exhibit hall floor, and build relationships for future partnerships. Duties/Responsibilities: • Achieve sales goals for all assigned OLC product lines and effectively manage revenue pipeline., • Develop new sales opportunities by researching and identifying prospective accounts and decision-makers., • Solicit and secure new business leads through strategic research, analysis, and outreach., • Build and maintain strong relationships with key clients and stakeholders. Understand their needs and provide tailored solutions to enhance customer satisfaction and loyalty., • Maintain organized records and reporting in Salesforce following the organization’s Salesforce processes, policies, and procedures., • Negotiate contracts and agreements to maximize value for the company., • Create customized agreements and reports necessary to support existing customers, partners, sponsors, and prospective sponsors., • Assist in the strategic development of sponsorship/exhibitor offerings and coordinate the fulfillment of sponsor benefits and contracts., • Supply leadership with weekly sales reports on account activity, outstanding proposals, customer needs, problems, interests, competitive activities, and potential for new products and services. Examples: • Excellent verbal and written communication skills., • First-class customer service skills., • Excellent sales and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders, • Ability to gracefully handle rejection and bounce back, assuring goals are met., • Detail-oriented, adaptable, organized, and demonstrated ability to manage multiple projects and tasks successfully., • Exceptional time management skills, work ethic, and ability to work remotely with a dedicated remote workspace., • Proficient with Microsoft Office Suite and Google Workspace., • BA/BS degree or equivalent experience, • 5+ years of successful sales experience in a quota carrying role with a strong track record of increasing revenue through prospecting, creating new business, and growing existing business preferably in education. Preferred Education and Experience: • Prior experience in a non-profit, • Education technology industry experience and knowledge, • Prolonged periods of sitting at a desk and working on a computer.

Job Description About TetraScience TetraScience is the Scientific Data and AI Company building Tetra OS, the operating system for scientific intelligence. We help the world’s leading life sciences firms turn fragmented scientific data into AI-native assets and scientific workflows that accelerate discovery, development, and manufacturing. TetraScience’s growing ecosystem of strategic partners includes NVIDIA, Databricks, Thermo Fisher Scientific, Snowflake, Google, and Microsoft. In connection with your candidacy, you will be asked to carefully review The Tetra Way authored by our CEO, Patrick Grady; it is impossible to overstate the importance of this document, and you should take it literally as you decide whether our mission, culture, and expectations are right for you. The Role The Customer Delivery Director is the operational heartbeat of the TetraScience account team after landing a new customer or expanding the relationship with an existing customer. Where the Scientific Solutions Partner (SSP) wins the vision and the Technical Delivery Director (TDD) sets the technical implementation strategy, the Customer Delivery Director ensures that vision becomes reality — on time, on scope, and ahead of schedule. Both the SSP & Delivery roles share accountability for identifying and progressing expansion opportunities within their accounts. The profile we are looking for is best described by a specific phenotype such as top tier consultants who went deep into biopharma. Someone who has lived inside these organizations, understands their political and procurement complexity, and knows how to clear the blockers — SSO, IT governance, vendor approval — that stall lesser implementations. At TetraScience, delivering on the contract ahead of schedule and showing value is the renewal and expansion strategy. Successful delivery always delivers scientific value as quickly as possible - TetraScience is not a service provider, we provide scientific outcomes. This role owns the end-to-end delivery lifecycle for a portfolio of enterprise biopharma and life sciences customers, managing implementations & adoption of the Tetra Scientific Data Foundry and Tetra OS across the full medallion data architecture (bronze → silver → gold). The Customer Delivery Director is a trusted operational partner to the customer, bridging internal TetraScience teams (engineering, professional services, product, science) with diverse customer stakeholders to drive measurable outcomes. This is not a project coordination role. The Customer Delivery Director is scientifically literate, politically adept, and commercially strategic — and capable of proactively identifying and closing risk across all three dimensions. In addition to delivery the Customer Delivery Director will be relentlessly connecting the dots to identify the next expansion opportunities at all times. TetraScience provides its Customer Delivery Directors with AI-powered tools — including Claude Cowork and Codex — that automate status reporting, triage, and contracting workflows, enabling each DM to manage a broader portfolio without sacrificing delivery quality. What You’ll Do Delivery Execution • Own end-to-end program delivery for a portfolio of enterprise customers, including implementation of instrument connectivity, Tetra OS data pipeline configuration (bronze/silver/gold), and scientific use case enablement & adoption., • Navigate the full complexity of enterprise pharma delivery environments: SSO provisioning, IT security reviews, validation hurdles, procurement workflows, and change control processes — clearing blockers proactively so that go-live happens ahead of schedule, not behind it, • Hold the delivery pace even when the customer isn't pressing. Look around corners for timeline drag and scope creep, and resolve them through direct action or by identifying & moving the customer stakeholders who can unblock., • Lead project kick-off, milestone tracking, resource planning, scope management, and project closure across multiple concurrent workstreams, • Manage and document change requests, ensuring scope changes are assessed, approved, and communicated with minimal disruption to timelines, • Maintain rigorous delivery governance: roles, responsibilities, decision rights, and escalation paths, • Serve as the primary operational point of contact for customer delivery stakeholders (Lab IT, informatics, project management, and scientific leads), • Navigate customer political dynamics with fluency — building trust across scientific, IT, and procurement stakeholders simultaneously, • Run structured customer update meetings, steering committees, and executive delivery reviews, • Proactively manage risks and customer expectations; surface issues early and drive to resolution before they become escalations, • Hold the delivery pace even when the customer isn't pressing. Look around corners for timeline drag and scope creep, and resolve them through direct action or by identifying & moving the customer stakeholders who can unblock., • Partner with Scientific & IT leaders to build and surface the customer's value realization story throughout the engagement: quantify scientific outcomes, translate them into ROI language senior budget owners will accept, and make that story visible to decision makers well before renewal windows open., • Actively develop expansion pipelines (additional instruments, labs, use cases, sites, adjacent scientific workflows). Shape the commercial case jointly with the Scientific Solutions Partner and drive qualified opportunities into the account plan., • Coordinate cross-functional TetraScience resources — scientific data engineers, technical architects, product — to meet delivery commitments, • Escalate technical issues to the Technical Delivery Director with clear context and business impact framing What You Bring • Advanced degree in a life science, chemistry, or engineering discipline preferred; equivalent practical experience considered, • 5-7+ years in management consulting (top-tier firm strongly preferred), enterprise SaaS delivery, or life sciences commercial program management — with direct experience inside or serving large biopharma organizations, • 2-4+ years life sciences laboratory research experience (advanced academia or industry) having deep familiarity with laboratory workflows and data: you understand what it means when a customer has 50 instruments generating unstructured data that no one can analyze, • Strong executive presence — equally compelling in a whiteboard architecture session and a C-suite business case conversation, • A track record of navigating complex enterprise environments & demonstrated ability to influence without direct authority: you know how to move procurement, IT security, and change control without losing momentum, • Fluency with scientific data concepts: file formats, instrument connectivity, data harmonization, and the path from raw data to AI-ready datasets, • Political fluency in large pharma: you build trust across scientific, IT, and procurement stakeholders simultaneously, and you know when to push and when to wait, • Proficiency with project management tools (Jira, Smartsheet, MS Project, or similar); familiarity with agile and waterfall methodologies, • A builder, not just a user of AI. Has turned modern AI tools into operational workflows that measurably speed up their own work and the team's., • PMP, CSM, or equivalent certification preferred, • 100% employer-paid benefits for all eligible employees and immediate family members, • Unlimited paid time off (PTO), • 401K, • Flexible working arrangements - Remote work, • Company paid Life Insurance, LTD/STD, • A culture of continuous improvement where you can grow your career and get coaching We are not currently providing visa sponsorship for this position

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new., • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. We are looking for an Sr. DevOps Engineer who has hands-on experience building and managing a cloud-based infrastructure. Additionally, this engineer will be responsible for development cycles in integration/continuous deployment mode, process monitoring, and more broadly, constructing a "safety culture" within the SmithRx's DevOps practice. Our user base is currently doubling annually, and you would share the responsibility of orchestrating a reliable, sustainable, and scalable infrastructure. What you will do: • Help build and maintain a container based infrastructure that is elegant, redundant, scalable and compliant, and support the rest of the team doing the same., • Be part of SmithRx Agile development team to deliver an end-to-end automation of deployment, monitoring, and infrastructure management in a cloud environment., • Gain a deep understanding of the challenges that SmithRx faces, technical and otherwise; collaborate with other teams to identify and carry out effective solutions., • Work closely with our development team to develop and maintain CI/CD pipelines in a reproducible and secure manner., • Monitor and troubleshoot infrastructure issues, and perform root cause analysis when necessary., • Collaborate with developers to ensure that applications and services are built with scalability, reliability, and security in mind., • Organize the highest levels of systems and infrastructure availability, acting proactively, • Be a pillar of a collaborative learning culture through exploration of new technologies, application of best practices, and any other innovations you would like to experiment with., • Install, configure, test and maintain operating systems, application software and system management tools., • Develop custom scripts to increase system efficiency and lower the human intervention time on any tasks, • Evaluate application performance, identify potential bottlenecks, develop solutions, and implement them with the help of developers., • Be effective in maintaining SmithRX security program controls and best practices., • Understand the health regulatory space and maintain HIPAA compliant systems., • Make pragmatic decisions about technical tradeoffs, infrastructure costs, and resource utilization., • 5+ years of experience in DevOps., • BS or advanced degree in computer science or other related field., • Experience deploying and monitoring web applications in AWS., • Worked as an active team member for both product development and the operations teams to provide the best DevOps practices and supported their applications with feasible approaches., • Security first mindset, including demonstrated experience building secure development and test environments integrated to CI/CD pipelines and software release cycles., • Experience building and maintaining a container based infrastructure and Kubernetes, • Experience with Infrastructure as Code (Terraform experience a plus) and infrastructure testing strategies., • Experience with infrastructure automation, systems reliability, load balancing, monitoring, logging., • Experience with fully automating CI/CD pipelines with associated tools such as CircleCI and GitHub Actions., • Experience working in and architecting for regulated environments with data privacy regulations like GDPR, HIPAA preferred., • Experience working and managing SQL and NoSQL databases like Redis, Redshift, AWS RDS, PostgreSQL, BigQuery, and Snowflake, • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Discretionary Paid Time Off, • Paid Company Holidays, • Wellness Benefits, • Commuter Benefits, • Paid Parental Leave benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations, • Professional development and training opportunities Location: U.S. Remote

Job Description Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team. We are looking for a Senior Software Engineer to join our team, focused on enabling applied AI across the organization through scalable internal tools and integrations. You will sit at the intersection of IT, security, and business operations, helping to identify high-impact opportunities and turn them into practical, production-ready solutions. This is a hands-on engineering role centered on building the systems, integrations, and patterns that allow teams across the company to effectively adopt and scale AI in their day-to-day work. You will be part of the Information Security team, working closely with partners across Product, Finance, Operations, and Customer Success to bring secure and effective AI capabilities into internal workflows. Our team is based in Boston, MA with a hybrid schedule of two days per week in the office. We are also a remote-friendly company with flexibility depending on role and location. What You'll Do If you were part of our team, here are some things you would have done last week: • Built and deployed a reusable AI-powered service or integration that enabled a business team to automate a critical workflow, • Designed and implemented connectors between AI systems and internal or third-party platforms such as Salesforce or Workday, • Partnered with stakeholders to identify a high-impact opportunity and translated it into a scalable internal tool or workflow, • Improved reliability and performance of an existing AI-enabled system by debugging across APIs, services, and infrastructure, • Evaluated new AI tools or frameworks and contributed to decisions on how they can be securely adopted at scale, • Partnered with InfoSec to ensure systems meet security, compliance, and governance standards, • Led a working session or demo to help teams understand and adopt new AI-enabled capabilities We're looking for a Senior Software Engineer with 5+ years of experience in software engineering or related technical roles. This level of experience is important because the role requires independently scoping ambiguous problems, designing scalable systems, and delivering production-ready solutions that can be adopted across the organization. People who thrive on our team also tend to share the following characteristics: • Curious and pragmatic engineers who enjoy solving ambiguous problems and building systems that others rely on, • Collaborative and business-minded, with the ability to understand workflows and translate them into scalable technical solutions, • Ownership-driven, with a focus on delivering measurable impact and enabling others through their work, • Strong hands-on experience building and shipping production systems using modern programming languages and frameworks, • Experience working with AI technologies such as LLMs and an understanding of how to integrate them into applications and workflows, • Strong experience with REST APIs, microservices, and system integrations, • Experience building internal tools, platforms, or shared services used by multiple teams, • Familiarity with authentication and security patterns such as OAuth, JWT, and IAM, • Ability to debug across full-stack systems including services, APIs, workflows, and cloud infrastructure, • Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders, • Experience building AI-powered applications using tools such as OpenAI, Claude, or similar platforms, • Experience with enterprise automation or integration platforms, • Familiarity with cloud platforms such as AWS, Azure, or GCP As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email requesting the accommodation.

Job Description Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io. Upbound is hiring a Senior Software Engineer to help us build and operate Upbound Spaces, the multiple control plane management software at the heart of the Upbound Platform. As part of the Spaces team, you will help us scale Upbound to reliably support thousands of control planes, while also extending enterprise control plane management and operations both in the cloud and on premises. Our team is expanding, and this is the perfect opportunity for you to make a significant engineering impact in both development and production operations. What You'll Do • Actively build and operate Upbound Spaces in production, troubleshooting and resolving issues across multi-tenant SaaS environments, as well as contributing to Upbound's open-source projects, including Crossplane., • Take ownership of building features in high demand by Upbound's customers and deliver new functionality that will delight and amaze our users., • Investigate and debug complex issues in customer environments, including multi-control plane scenarios, resource reconciliation problems, and performance bottlenecks., • Communicate through thoughtful and thorough design documents for new initiatives and detailed post-incident reviews that drive system improvements., • Support the full project lifecycle for highly scalable and reliable services running in a cloud environment – discovery, analysis, architecture, design, review, documentation, building, migration, automation, deployment, production-readiness, and ongoing operational support., • Write and maintain Go code that interfaces with the Kubernetes API, such as operators, controllers, add-ons, etc., with a focus on observability, debuggability, and operational excellence., • Deploy, manage, and troubleshoot our Kubernetes services in production, using metrics, logs, and traces to identify and resolve issues quickly., • Build and maintain operational tooling for debugging customer environments, analyzing control plane health, and automating incident response., • Author documentation, user guides, runbooks, and blog posts to support and promote new features that you release., • Support the software release cycle for Spaces self-hosted distributions, including diagnosing issues in customer-managed deployments., • Participate in on-call rotation to support Upbound Cloud, responding to incidents and driving them to resolution.What You'll Bring, • Have experience operating production cloud services at scale: monitoring, alerting, incident response, post-mortems, and continuous improvement of service reliability., • Have strong debugging skills across distributed systems, including experience with observability tools (Prometheus, Grafana, OpenTelemetry, distributed tracing) and techniques for diagnosing issues in production environments., • Have experience building and operating controllers that interact with the Kubernetes API server, including troubleshooting reconciliation loops, managing API rate limits, and optimizing controller performance., • Are comfortable working directly with customers to understand, reproduce, and resolve complex technical issues in their environments., • Take responsibility and ownership for solving problems even if they are outside your lane, especially during incidents affecting customer workloads., • Demonstrate excellence in your work, constantly trying to improve your skills and the operational posture of the systems you build., • Have empathy for customers and keep them in mind as you build solutions, understanding that reliability and debuggability are features., • Realize the importance of clear communication and effective collaboration to work as a team, deliver great results, and support customers through technical challenges., • Help create a safe environment where everyone can contribute, learn from failures, share on-call knowledge, and help each other grow as operators and engineers. #LI-REMOTE Why Upbound? At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit .

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description This role is remote-based, and candidates must live within one of the following states: Maine, Vermont, New Hampshire, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Pennsylvania, Virginia, Maryland, DC, West Virginia, North Carolina, South Carolina, and Georgia. AbbVie is currently looking for an individual to join our Marketing Team as an Associate Director, Thought Leader Engagement. The Associate Director, Thought Leader Liaison– East is responsible for executing and supporting the Thought Leader (TL) Engagement strategy within the Northeast region for our platinum resistant ovarian cancer asset - ELAHERE®. The TLL-East will work cross-functionally to identify, engage, and build professional relationships with Medical Experts in the gynecologic cancer disease area and execute regional engagement plans in a commercial capacity. Candidates must reside within the assigned territory. Responsibilities • Strategic Oncology Engagement Support: Support the Senior Director in executing the overarching thought leader engagement strategy ensuring alignment with AbbVie’s broader oncology business objectives., • Strategic/Enterprise Mindset: Develop, implement, and support thought leader engagement strategy with region, inclusive of regional advisory board meetings, special engagements, congress planning, engagement with HCPs, and special projects., • Relationship Management & Strategic Partnerships: Build and maintain long-term business relationships and trusted partnerships with national/regional HCPs across the assigned region to support strategic engagement objectives and foster ongoing collaboration., • Insight Generation: Garner and synthesize insights aligned to strategic brand priorities that will shape our brand strategy., • Speaker Bureau Management: Oversee the performance of regional speaker programs, ensuring alignment with strategic goals., • Conference Planning: Coordinate and support TL engagements at medical conferences, ensuring collaboration with relevant functions for a seamless HCP experience., • Cross-Functional Collaboration: Work closely with cross-functional teams, including marketing, sales, medical, and external agencies, to ensure seamless execution of regional initiatives., • Material Review Process: Lead and co-lead the materials review process (MRP), including job code creation, resource approval, and field resource deployment., • Budget and Resource Management: Manage budgets and resources effectively, ensuring timely execution of plans, adherence to timelines, and accurate financial reporting., • SOWs, Contracting, POs, • Contracting and payment of Medical Experts, • Finance Reporting, • Agency Management: Co-lead agency partners to ensure adherence to timelines, budget constraints, and PRC submission accuracy.Qualifications, • Minimum 8 years of experience within the biopharmaceutical industry including:, • Minimum 1-2 years in marketing (MRP, Legal and Regulatory reviews) and, • Field experience i.e., Sales Leadership, DM, TLL, Account Management., • Experience in oncology, gynecologic oncology, immunology, rare disease, or specialty preferred., • Bachelor's Degree, • Strong project management experience with the ability to work on multiple projects simultaneously., • Expert in MRP process (from initiation to approvals)., • Stellar project management experience. Ability to demonstrate a track record of building strong partnerships and cross-functional collaborations., • Must exhibit inclusive peer leadership skills and an ability to influence without authority., • Strong team player that has a customer service approach and is solution oriented., • Attention to detail and the ability to work individually, within a multi-disciplinary team, as well as with external partners and vendors., • Skilled at clearly communicating and collating insights, along with sharing implications/recommendations distilled from analyses of insights., • Excellent communication and analytical skills., • Strategic/Enterprise Mindset., • Travel 60% (domestic travel: office, field time, internal meetings, conferences)., • An essential requirement of your position is to satisfy all applicable health care industry representatives (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials., • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. to AbbVie has resources to answer questions you may have regarding your responsibilities., • Driving a personal auto or company car or truck, or a powered piece of material handling equipment., • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

Job Description The Associate Manager, Visitor Experience Operations is an integral member of the Visitor Experience department, contributing to day-to-day operational leadership and providing administrative support to ensure our visitors have a smooth, safe, pleasant experience at the Aquarium, one that fosters a welcoming environment conducive to learning while meeting operational revenue objectives. The Associate Manager, Visitor Experience Operations is a resource for the department's operations and may also provide guidance and coordination for Visitor Experience staff and cross-departmental collaboration. This is a full-time regular position offering a comprehensive benefits package. The schedule will be Monday-Friday 8:30a – 4:30 p or 9:00 am - 5:00 pm with the option to work remote on Wednesdays. Remote days are only available for residents of MA, RI, NH, ME, NY and VT. ESSENTIAL FUNCTIONS • Ensure the Visitor Experience (VX) team maintains a supply of resources needed to perform their job duties safely, efficiently, and comfortably., • Track and organize all expenses for budget reconciliation. Prepare warrants, purchase orders, and expense reports. Submit invoices to ensure external vendors receive payment from the Aquarium. Regularly coordinate with Finance department to ensure accuracy in all budgetary items., • Contribute to development and management of operational budget, monitor expenditures and reforecast as appropriate, and identify cost-saving opportunities while maintaining service standards., • Manage inventory of and repairs for all portable two-way radio systems across departments at the Aquarium's Main Building., • Provide project management leadership and other administrative assistance to the Associate Director of VX., • Represent the Visitor Experience department in various cross-functional collaborations such as working groups, task forces, and regular inter- and intra-departmental meetings. Relay information to Associate Director of VX, Managers, Leads, and Visitor Assistants as appropriate. Help coordinate departmental participation for/with VX and org-wide operational aspects and initiatives., • Coordinate with Marketing & Communications and Associate Director of VX to ensure all physical signage onsite is up-to-date, in good condition, and aligns with best practices in wayfinding and accessibility., • Collaborate with other departments at the Aquarium and with external partners such as parking garages, Gift Shop, Café, and supply vendors. Organize information and policies to make it easy for VX staff to find needed information., • Identify, develop, and manage resources for in-service operations and safety training, and the streamlining of paperwork. This includes managing the VX manual and assisting and conducting drills, maintaining updated copies of the Emergency Management Plan and Emergency Response Team, and other essential safety-related documents., • Contribute to planning and developing training and initiatives to improve customer or guest satisfaction. Work with Associate Director and Managers to identify opportunities to improve visitor flow, accessibility, and guest services across the Aquarium., • Research, manage and schedule opportunities for staff professional development, team-building events, and departmental celebration events., • Track Morey customer survey reports and other evaluations of Visitor Experience functions. Analyze reports for trends and identify items that need resolution or additional follow-up., • Participate in interviewing if requested by Managers and help them with conducting office related training for visitor assistants., • Coordinate new hire onboarding processes for VX. Maintain a supply of uniform items such as polos, jackets, hats, name tags, and lanyards, and reorder items as needed. Submit and track paperwork for new hire technology such as email and point-of-sale account creation., • Maintain proficiency in key positions within Visitor Experience to provide backup floor coverage as needed., • Manage and track yearly updates to documents needed for AZA (Association of Zoos and Aquariums) and AMA (American Alliance of Museums) reaccreditation processes., • Coordinate behind-the-scenes and guided tours for visitors and staff. Work with ACME point-of-sale to confirm dates and times. Keep Managers informed of behind-the-scenes requests. Help coordinate special tours for VIP visitors., • Receive and manage Group Behavior Contracts received from GSR and upload into ACME., • Manage tracking and assign all VX special event staff. Minimum Training and Experience • An associate's degree or equivalent business experience preferred., • 3-5 years of related experience in a fast-paced, customer service, operations and administrative role required., • Expertise using Microsoft Office applications including Excel required., • Experience tracking and analyzing data preferred., • Excellent organizational skills and comfort working with computers and numbers., • Outstanding communication and interpersonal skills., • Must be able to multi-task and be comfortable in a busy, fast-paced environment., • Self-motivated, resourceful, and detail-oriented. The New England Aquarium is committed to an inclusive workplace culture and is an Equal Employment Opportunity Employer, as defined by the EEOC. Here, we foster a culture of respect and inclusion. We strive to engage and inspire a broad audience with our efforts to protect the blue planet. We believe that an inclusive workforce provides diverse experiences, skills, and perspectives that enrich our programs, strengthen problem-solving, add creativity, and enhance our workplace culture. Job Posted by ApplicantPro

Job Description TITLE Part Time (25 hrs/week) Order Fulfillment Technician WHAT YOU WILL ACHIEVE Order fulfillment is a critical step in fulfilling Addgene’s mission, and the Order Fulfillment team is responsible for getting the physical products to the customers. In this role you will pick and pack physical product units according to shipping best practices in order to ensure timely delivery of materials to scientists in good working order. POSITION REPORTS TO Order Fulfillment Manager APPROXIMATE START DATE ASAP WAGE & HOURS $19/hr (25 hrs/week) Monday - Friday 9am - 2pm LOCATION & POLICY ON REMOTE WORK This position will work out of our Watertown, Massachusetts Headquarters at 490 Arsenal Way. Our beautiful office space has free, ample parking with a complimentary shuttle from Harvard Square and is on multiple bus lines, with the cost of public transit covered by Addgene. The Role: The Order Fulfillment Technician will work closely with the team manager to ensure successful delivery of the Addgene materials to requesting labs including creating shippable units for orders (stabs and DNA aliquots), preparing and packaging plasmid, viral, antibody, and DNA orders, as well as take on other team support duties. To Succeed in this Role, You Will: • Prepare materials, including documentation, for outbound shipments., • Assist in picking and packing of orders, • Receiving, unpacking supplies for stocking, • Manage, organize and retrieve inventory, • Take on additional duties within Shipping Operations and the lab as needed., • Barcoding stabs, • Plasmid picking/aliquoting, • Cleaning Freezers, • Biohazard waste, • Active Lid Cleaning/relabeling, • Work with other members of the Order Fulfillment Team, Plasmid production team and/or Operations team to design and implement new processes as well as optimize existing ones, • Communicate areas of concern regarding processes and personnel with Order Fulfillment team and propose solutionsSkills and Competencies, • Follows procedures and demonstrates thoroughness in performing job tasks and assignments., • Laboratory experience is preferred but not required, • Strong collaborative team player, • Excellent interpersonal skills; both verbal and written are essential, • Self-motivated, organized, able to work independently, • A growth mindset that seeks constructive feedback to continuously improve, • Familiarity with general computer software, Google Workspace, and MS Office For this part-time position you are eligible for the following benefits: • Fully paid public transportation Addgene is a self-sustaining, thriving nonprofit life sciences organization that was created to help scientists share DNA-based research materials called plasmids. ‌Our mission is to accelerate research and discovery by improving access to useful research materials and information. Since its founding in 2004, Addgene has grown and innovated in order to assist the research community by archiving and sharing useful DNA-based research materials and resources (such as plasmids, viral vectors, and recombinant antibodies) with scientists worldwide. Broad availability of these unique research materials promotes the advancement of research in a wide variety of disciplines, including cancer, heart disease, and neurodegenerative disorders, while increasing collaboration within the scientific community. Learn more here from one of our founders, Melina Fan. As an “Addgenie”, you will work collaboratively with internal teams to help fulfill this mission, including scientists, software engineers and product developers, renowned customer support teams, scientific content creators, and business development professionals. Together, Addgenies create and enhance opportunities for research scientists to deposit their materials, find products and resources easily on our website, and receive unparalleled support in receiving and expertly using our materials in their own experiments. Life at Addgene: Addgene is a truly special place to work. We are an inclusive and welcoming group of people from many backgrounds and perspectives. We believe in flexibility, actively supporting professional development, and a strong work/life balance. We value sharing ideas and feedback with each other and the company. Learn more about Life at Addgene We also believe it's important to make time for fun, whether it's eating popcorn at our outdoor movie night, sharing cute photos in the #pets slack channel, or sampling whiskeys at our end-of-year social hour. Bookworms, athletes, gamers, parents, foodies, and more will find community in Addgene's events and Slack channels. Addgene works with a global scientific community in which the best innovations and discoveries come from diverse teams. We continuously learn from and celebrate a variety of perspectives and seek to create an environment where all people can feel heard, respected, and valued. Addgene is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, national origin, sex, ancestry, sexual orientation, genetic information, gender identity, active military or veteran status, age, handicap, or any other characteristic protected by Federal, State or Local law. Powered by JazzHR XqFkztK0SW

We’re looking for a Digital Product Manager to support a global retail and lifestyle brand focused on delivering innovative digital commerce experiences. This role will help drive digital product strategy and partner cross-functionally to launch features and capabilities that improve the customer journey across ecommerce platforms. If you have experience in digital product management, ecommerce, and agile software development, this is a great opportunity to work closely with business, technology, and design teams on high-impact initiatives. What You’ll Do • Own prioritization and planning for onsite customer acquisition and account experiences, • Identify opportunities for new features, tools, and capabilities within the digital commerce experience, • Analyze customer insights, ecommerce trends, and analytics to drive product decisions, • Write and document business requirements, user stories, and product definitions, • Partner closely with UX, Analytics, Testing, and Technology teams throughout the product lifecycle, • Support agile development processes including sprint planning, SCRUM ceremonies, UAT testing, and releases, • Collaborate with cross-functional stakeholders to execute launch planning and feature rollouts, • Drive clarity, communication, and detailed documentation across teams What We’re Looking For Must-Have Skills • 3–5 years of digital product management experience within ecommerce or retail, • Experience working within software development and agile environments, • Strong experience writing business requirements and supporting UAT testing, • Hands-on experience with JIRA, Confluence, and Salesforce, • Understanding of ecommerce customer journeys and digital commerce platforms Nice to Have • Experience with CMS platforms or digital marketing enablement (email/SMS), • Background supporting DTC or retail ecommerce experiences, • Strong understanding of analytics, KPIs, and testing methodologies Soft Skills • Excellent communication and collaboration skills, • Strong organizational and documentation abilities, • Ability to lead SCRUM meetings and coordinate across teams, • Problem-solving mindset with attention to detail, • Comfortable working in a fast-paced, cross-functional environment The Details • Location: Boston, MA, • Work Model: Hybrid (Onsite Monday–Thursday, Remote Fridays), • Type: W2 Contract (6+ months), • Pay Range: $54–$58/hour DOE Why This Role? • Opportunity to support innovative ecommerce and digital experience initiatives, • Collaborative environment working with product, design, analytics, and technology teams, • Hands-on exposure to digital product strategy and agile development processes, • Great opportunity to grow within a globally recognized retail and lifestyle brand Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. Applicant Privacy Disclosure We collect personal information from applicants during the recruiting, pre-offer, and offer process. During the recruiting, pre-offer process and offer process, we may collect the following categories of personal information: • Identifiers, such as name, address, and email address., • Professional and Employment-Related Information, such as resume, work history, education, and qualifications., • Information Voluntarily Provided by You in connection with the recruiting and pre-offer process., • Sensitive Personal Information, where legally permitted and necessary, such as Social Security number and date of birth. Personal information is collected and used for the following business purposes: evaluating qualifications and eligibility for employment; communication regarding the recruitment and application process; verifying eligibility for employment; and complying with applicable legal, regulatory, and contractual obligations. Personal information is collected and used only as necessary, and we are committed to data minimization, privacy, and providing equal employment opportunities. We are an international organization, and personal information may be accessed or processed by authorized personnel or service providers located outside the United States, subject to appropriate safeguards. We restrict use and access to personal information to authorized personnel and service providers with confidentiality and data security obligations. We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. For information about our privacy practices, please review our Privacy Policy at: ___ If you do not consent to the collection of such personal information, please advise us immediately in writing at Equal Employment Opportunity Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation

Posting Type Remote/Hybrid Job Overview The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs. The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers. This role requires prior Relativity experience. Job Description and Requirements Role Responsibilities * Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized * Help guide the resolution of critical customer incidents * Lead technical success plans to ensure customers have a positive and successful experience using Relativity * Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers * In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals * Drive internal service review meetings covering performance, service improvements, quality, and process * Partner with other senior level team members in Product, and Engineering as needed to troubleshoot and resolve customer incidents * When interacting with our customers, takethe initiative toprovidethe best practiceson theuse ofRelativity * Maintain the flexibility to work other time frames as needed or requested * Commitment to and consistent demonstration of core company values * Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices * Exhibit subject matter expert (SME) knowledge in Relativity * Relativity Certified Administrator required Preferred Qualifications • 7+ years in a technical role directly supporting customers, • Highly-developed written and verbal communication skills, • Ability to work efficiently under pressure, drive projects to completion and meet deadlines., • Ability to manage multiple projects simultaneously and prioritize based on company and team objectives., • Meticulous attention to detail., • Experience working in a SaaS, IaaS and/or Hybrid environments, • Experience with and knowledge of e-discovery industry and products., • ITIL Certification, • Relativity Expert/Master certification Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $100,000 and $150,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Medical Billing Specialist To be considered, you must be located in the state of Texas or in the process of relocating to Texas. This is non-negotiable. Please do not apply if you are not located in Texas. Seeking a full-time, experienced medical billing specialist to join our Texas team. This is a remote position with the possibility of occasional travel. Our company provides revenue management support for medical practices located throughout the United States. Medical billing is one of the fastest-growing industries, offering numerous career opportunities. Our goal is to find someone willing to invest the time and effort in a career with us. General Purpose To contribute to the accuracy and timeliness of the revenue cycle process for each clinic on your designated team. To successfully function as part of a team and to be able to communicate professionally with clients and coworkers. Must understand and be able to perform every process in the revenue cycle: daily charge entry, charge scrubbing, insurance accounts receivable, patient accounts receivable, and payment posting. Job Responsibilities • Learn, understand, and follow established workflow processes for each client., • Create accurate and clean claims in a timely manner., • Follow up and track claims to ensure proper payment., • Append modifiers, reassign diagnosis pointers, and understand basic medical billing coding guidelines., • Write and send persuasive appeal letters when necessary., • Utilize insurance portals to track and appeal claims, confirm eligibility, communicate with insurance representatives, and locate reimbursement policies., • Strive to meet and exceed MGMA AR Benchmark Standards., • Log in to the assigned Team Phone Queue daily to assist patients with billing-related questions., • Be flexible and willing to take on additional tasks as needed. Education Requirements Certifications or degrees in medical billing and/or medical coding are preferred. Experience One to three years of medical billing and coding experience eClinicalWorks experience preferred Skills Required Proficient with computer programs such as Microsoft Word, Microsoft Excel, Outlook, and electronic medical records software Ability to multitask Above-average customer service and phone conversation skills Extensive knowledge of the revenue cycle process Type at least 40 WP Dental, Vision, and Life Insurance, 401K Pay is DOE Our company is growing! Complete Practice Solutions is a Medical Billing and Revenue Cycle Management company that also implements eClinicalWorks Electronic Health Record. We work with medical offices and hospitals to streamline operations and increase revenue. Our office operates as an extension of the practice and works to optimize the office workflow. We are a dynamic company that encourages innovative solutions and ideas.

Field service performed at customer sites throughout the U. Customer Service Technician to support our advanced power distribution equipment. The ideal candidate will have strong electrical troubleshooting abilities, a commitment to safety, and a customer-first mindset.

Manage, coach, and support a distributed team of customer service representatives. Fully Remote Customer Service Manager (Self-Serve SaaS). Are you passionate about leading high-performing teams and delivering exceptional customer experiences? Join us as.

Full-time Description Customer Service Technician Job Type: Full-Time Location: Remote with travel to customer sites in Columbus, OH and surrounding states Position Overview: LayerZero Power Systems, Inc. is seeking a skilled and safety-focused Customer Service Technician to support our advanced power distribution equipment. This role involves both on-site and remote service, ensuring the reliability and performance of our systems. The ideal candidate will have strong electrical troubleshooting abilities, a commitment to safety, and a customer-first mindset. Key Responsibilities: • Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment, including:, • Static transfer switches, • Power distribution units, • Remote power panels, • Provide technical support to customers on-site and remotely via phone and email, • Maintain accurate and timely service records in the LayerZero system, • Respond to emergency service calls, including participation in the 24/7 support rotation, • Travel to customer sites across the U.S. and Canada as required, • Experience servicing electrical power systems, • Strong electrical and electronic troubleshooting skills, • Ability to read and interpret diagrams and schematics, • Familiarity with PC-based programming of printed circuit boards, • Knowledge of electrical PPE and safety protocols, • Clean driving record, • Associate degree in an electrical discipline, • Initial training conducted at LayerZero headquarters in Aurora, Ohio, • Salary-based, non-exempt position, • Group health, dental, and vision insurance, • Competitive 401(k) match, • Generous paid time off

About Our Company: At Patch My PC, we exist to improve lives. What started as a free tool to keep apps updated has grown into a trusted enterprise solution that helps IT and Security teams automate, manage, deploy, and report on third-party updates in Microsoft ConfigMgr, Intune, and WSUS. Our fully remote crew of 150 GIF-loving humans supports over 9,000 customers and more than 29 million devices. We make patching easier, boost security, and give IT teams their time back. Our ___ guide how we work, how we treat each other, and how we grow. They keep us focused on what matters most. We're here to improve the lives of our customers, our team members, and our communities. About the Role: At Patch My PC, we’re always thinking ahead to the future of our engineering team. While we may not have an immediate opening, we want to share the kind of role and impact we envision for our future software engineering leaders. We are seeking a Principal Software Engineer to architect and deliver scalable backend systems and customer-facing services that support our continued growth. This role demands both depth and breadth: you will spend significant time hands-on, writing code, designing systems, and solving hard technical problems across our product line, from on-premises desktop applications to cloud-hosted microservices running on AKS. But you will just as readily step into the architect role, shaping system-level decisions, defining patterns, and thinking about where the platform needs to go next. Your architectural decisions will have a direct and visible impact on the product and our customers. The balance will shift depending on the work, but expect a mix of hands-on engineering, architectural leadership, cross-team collaboration, partnership with other engineers, and working with senior leaders to mature our engineering organization. This is not a management role and not a role where you direct from the sideline. You will be in the code with the team while also helping to elevate how we think about system design, reliability, and long-term platform evolution. This is a high-impact role at a company in a period of rapid growth. Our customers range from small and medium-sized businesses to global enterprises and government organizations with strict compliance and regulatory requirements, and we are continually raising the bar on our engineering systems to keep pace with the scale and rigor our customers expect. You will work alongside experienced senior leaders who have deep backgrounds in complex distributed systems, and they are excited to find someone who brings their own learnings and experience to the table. We are not looking for someone to run a playbook from a previous organization, but someone with the judgment to understand where we are today and who is genuinely excited to figure out what comes next together. Architectural Leadership • Drive architectural direction across the product line, design and implement highly scalable microservices, well-crafted RESTful APIs, and event-driven systems spanning on-premises .NET desktop applications and Kubernetes hosted cloud services, • Improve performance, reliability, and observability across product offerings, and proactively identify architectural risks before they become incidents, • Establish system design patterns, service standards, and architectural guidelines that teams can adopt consistently Cross-Team Collaboration & Delivery • Inspire and lead teams through change by clearly communicating technical vision, trade-offs, and direction in design reviews, architecture discussions, and technical presentations, • Work across multiple engineering teams to shape technical direction through collaboration and earned trust, leading cross-functional initiatives that reduce technical debt and improve long-term maintainability, • Partner with product and engineering leadership to align technical architecture with product and feature roadmaps, • Guide features end-to-end from concept through requirements, development, security review, compliance, support readiness, and release, working with engineers to refine and deliver them Engineering Culture & Partnership • Jump in alongside engineers on complex problems, code reviews, and design discussions — take ownership in their success and growth as if it were your own, • Help teams build confidence in iterative delivery, straightforward patterns get us most of the way there, and software that is simple and well-understood is software we can change without fear, • Help shape how our teams adopt AI coding assistants and emerging technologies by designing the workflows, standards, and feedback loops that turn these tools into genuine productivity multipliers rather than sources of technical debt, • Collaborate with senior leaders and teams to evolve engineering processes, tooling, and standards in ways that fit our culture and growth stage Security & Compliance • Own security posture across the platform: drive secure design practices, threat modeling, and defense-in-depth strategies, and contribute to compliance initiatives and audit readiness as we serve customers across regulated industries and government, • 12+ years of experience designing, building, and supporting complex distributed systems and event-driven architectures, • You are a force multiplier who genuinely loves helping others succeed. Approachable, curious, and someone who measures their own success partly by the success of the people around them. We have no room for elitism, • Ambitious and driven, with the communication skills to make complex technical ideas accessible and compelling. You bring energy and clarity, not just expertise, • Thrives in a fast-paced environment with a high volume of real-time collaboration. You can stay engaged across many threads, prioritize ruthlessly, and still deliver thoughtful work, • 8+ years of professional experience building and shipping commercial software with C# and the .NET ecosystem, including ASP.NET Core microservices, dependency injection, object-oriented design patterns, and familiarity with enterprise desktop application development (WPF or similar frameworks), • Significant experience in the client and endpoint management space, including platforms such as Microsoft Configuration Manager (SCCM/MECM), Microsoft Intune, or RMM tools, • Track record of building highly scalable systems that serve large and growing customer bases without sacrificing reliability or developer velocity, • Deep experience in REST API design including versioning strategies, contract-first design, and building APIs that other teams and external consumers can adopt confidently, • Hands-on experience with MongoDB or similar NoSQL databases including data modeling and performance optimization, along with solid SQL fundamentals, • Experience with Docker, Kubernetes, Helm charts, Git, and CI/CD pipelines as part of a modern containerized development and deployment workflow, • Strong security expertise including authentication and authorization patterns, encryption, threat modeling, and secure-by-default design practices, • Values simplicity and iteration over upfront perfection, a few clean patterns get you eighty percent of the flexibility, and willingness to rework code as we learn gets you the rest. Some problems need complex approaches, but most of the time simple is good enough, • Brings deep experience and hard-won learnings but holds them lightly, growth mindset over fixed playbook. We value boldness and big thinking, grounded by experience that helps us avoid costly mistakes, • Enthusiastic about AI as a productivity tool for engineering teams, but realistic that getting there requires designing supportive systems, workflows, and guardrails that help engineers use these tools effectively while avoiding over-reliance, • Experience integrating with Microsoft Graph APIs or other enterprise endpoint management APIs, and familiarity with enterprise environments including patch management, software deployment, and device compliance, • Experience building SaaS platforms serving large enterprise or government customers, • Experience with Azure cloud services (especially AKS), AWS, or Google Cloud, • Experience with large-scale data processing pipelines or cross-platform application development, • Familiarity with additional languages and frameworks such as React, Go, JavaScript/TypeScript, C++, or PowerShell, • We are a fully remote company with a collaborative, low-ego culture, short distance between ideas and execution, and a pace that rewards strong prioritization, • We are growing rapidly. We want someone who wants to be part of that evolution, not someone who wants to impose a predetermined destination, • We value pragmatism over dogma: we lean toward iteration, but respect the tension between moving fast and building things right, • Our senior leaders have deep experience in complex distributed systems and are excited to collaborate with someone who brings their own perspective and learnings, • This is a high-impact role. We know what we are looking for is ambitious, and we are willing to be patient to find the right person. In return, you will join a team where everyone is still learning and growing, including you. We want someone who will help us raise the bar and grow alongside us, not someone who has it all figured out already Competitive Base Salary: $190,000 - $220,000 based on experience and location. Benefits: • 401k Match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10%., • Medical, Dental, and Vision Coverage: Patch My PC covers 99% of premiums for both team members and dependents. Other Benefits: • FSA/HSA., • Fertility benefits., • Parental leave., • Paid-time off (PTO)., • Volunteer leave., • Charitable donation matching., • Tuition reimbursement., • Gym membership reimbursement., • Internet stipend., • Pet insurance. Learn more about our benefits here: ___. $190,000 - $220,000 a yearEqual Opportunity Employer:Patch My PC is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process. We encourage women, racial and ethnic minorities, individuals with disabilities, and veterans to apply. Work Authorization:To be eligible for consideration, candidates for fully remote positions must reside in one of the following U.S. states at the time of hire:AL, AK, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The ideal candidate thrives in a fast-paced, high-volume environment and delivers excellent customer service over the phone. Demonstrated excellence in customer service and client interaction. Imagenet provides claims processing services, including digital transformation, claims adjudication and mem

About Us: YipitData is the market-leading data and analytics firm. We analyze billions of data points every day to provide accurate, detailed insights across industries, including consumer brands, technology, software, and healthcare. Our insights team uses proprietary technology to identify, license, clean, and analyze the data that many of the world’s largest investment funds and corporations depend on. We raised $475M from The Carlyle Group at a valuation over $1B, further accelerating our growth and market impact. We have been recognized multiple times as one of ___. As a fast-growing company backed by The Carlyle Group and Norwest Venture Partners, YipitData is driven by a people-first culture rooted in mastery, ownership, and transparency. With offices in New York, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore, we continue to expand our reach and impact across global markets. About SpendHound: ___ is a software vendor management platform and benchmarking service launched by YipitData. We’ve experienced explosive growth by re-defining the business model for this category. (See this ___ from SpendHound’s Senior Product Manager!) • SpendHound is the single source of truth for companies’ renewal information and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Advice from procurement experts to discuss price benchmarking insights and negotiation strategies for any upcoming renewals, • Software and AI benchmarks across more than 10,000 vendors to help negotiate better rates across vendors, • Companies use the SpendHound platform and procurement expert service to save time and money on their software renewals. Why You Should Apply NOW: We’ve grown from 40 customers to over 1000 customers and have expanded from a single point solution to a multi-modal platform in 2 years. As we continue to scale, Outsourced Finance partnerships are becoming a critical part of our go-to-market strategy. We are seeking a Channel Sales Manager to own and grow our strategic relationships with outsourced finance partners and drive revenue through these partnership channels. About The Role: In this role, you’ll have a unique opportunity to help scale the Outsourced Finance partner motion. You will act as the central point of contact for our finance partner ecosystem and play a key role in driving both partner engagement and sales outcomes. Your goal is to build and manage relationships that drive consistent partner-sourced opportunities, resulting in new SpendHound customers. This is a remote-friendly opportunity that can sit in NYC (where our headquarter is located), one of our office hubs (Austin, Miami, or Mountain View), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. As Channel Sales Manager, You Will: • Serve as the primary relationship manager for an initial portfolio of ~5 outsourced finance partner companies that we expect to grow to 10-20 over the coming months, • Build strong communication channels with partners, ensuring alignment on priorities, objectives, and performance expectations., • Help grow the channel through targeted business development via referrals and cold outreach, • Own customer targets tied to partner-sourced opportunities, including forecasting, pipeline tracking, and achievement of monthly/annual goals., • Help define the playbook to scale this motion across many possible partners., • Develop and manage joint go-to-market strategies with partners to drive mutual value and accelerate customer acquisition, including scalable processes and playbooks for partner enablement, co-marketing, and referral workflows., • Collaborate closely with internal teams (Sales, Marketing, Customer Success) to enable partners with the tools, training, and information needed to succeed., • Monitor partner performance, report key metrics, and implement initiatives that improve outcomes for both partners and the company., • Act as an advocate for partners internally, ensuring feedback loops for continuous improvement. You Are Likely To Succeed If: • Enjoy scaling new programs from the ground up and are comfortable experimenting and navigating ambiguity, • Are a strong communicator with the executive presence to engage senior leaders and represent SpendHound externally, • Results-oriented with proven success in meeting sales targets through indirect channels., • Thrive in fast-paced, cross-functional environments and know how to keep momentum moving across teams, • Are proactive, self-directed, and take ownership without waiting for permission, • Have 3-5 years of experience in partner/channel sales, alliances, or business development roles in a tech or services business. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by your impact, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. The on-target-earning for this position is anticipated to be $150,000 USD ($100,000 Base + $50,000 Uncapped Bonus). The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks. The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team. This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back of

Hi, we're Oscar. We're hiring a Part-time Customer Service Representative to join our Member and Provider Services team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures. You will report to the Concierge Operations Manager. Part-Time Schedule: Monday - Friday 9:00 am - 1:00 pm CST OR Monday & Tuesday: 6:00am - 5:00 pm CST Please note that this role includes a 5-week full-time training period, Monday–Friday from 8:00 a.m.–5:00 p.m. Once training is complete, you will transition into the part-time schedule outlined above. Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. #LI-Remote This is a remote role. You must reside in Arizona, Florida, Georgia, or Texas. Pay Transparency: The base pay for this role is: $19.00 per hour. You are also eligible for select employee benefits and vacation accrual of up to 64 hours per year. • Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model., • Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs, • Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations, • Form working relationships with all partners., • Support the leadership team by identifying issues through established escalation pathways, • Monitor and track the health of all assigned work-in-progress issues., • Escalate and resolve issues to ensure appropriate turnaround times, • Participate in process improvement projects, • Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI), • Compliance with all applicable laws and regulations, • Other duties as assigned, • 1+ years of experience in a high-volume or customer-focused setting., • 6+ months of healthcare experience experience, • High school diploma or GED, • Strong quantitative or analytical skills focused on identifying or solving problems, • Bilingual in Spanish - with strong skills in speaking, reading, and writing., • Experience manipulating and entering accurate data, • Advanced Google Suite or Microsoft Office capabilities This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud___. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our ___ outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our .

As Marqeta's Product Manager for Business Systems, you'll lead the vision and development of our Salesforce platform, working closely with teams across Sales, Legal, Risk, Compliance, and Customer Support. You'll create a roadmap that streamlines processes, boosts productivity, and takes advantage of AI-powered features to make life easier for both our internal teams and customers. You'll also evaluate solutions both within and outside Salesforce, while partnering with our data teams to keep everything organized and accurate. We're looking for someone who loves working with people at all levels and can translate complex technical concepts into simple terms. You'll balance day-to-day maintenance with exciting new projects, keep our documentation up to date, and work with engineers to implement smart solutions using agile practices. Your work will have real impact—improving customer experiences, supporting company-wide goals, and helping our teams work more efficiently. We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Contribute to the development and execute key features on the Business Systems Roadmap in partnership with EM and other Product Managers., • Innovate, automate and define scalable solutions with a focus on exceptional external customer experience, internal user experience and data integrity, • Collaborate with the Salesforce engineering team to write detailed user stories and functional requirements., • Partner with internal operations teams (GTM, Risk, Finance, Risk and Cardholder support) to ensure systems are compliant, • Participate in daily standups and perform stakeholder demos Who You Are • 3+ years of product management experience, with demonstrated ability to own product vision, build strategic roadmaps, and drive execution from concept to delivery, • Hands-on experience with Salesforce Service Cloud and Community Portals, including strong working knowledge of Salesforce objects, data models, relationships, and configuration best practices, • Proven track record managing complex, multi-phase projects in Agile/Scrum environments, with ability to balance competing priorities and deliver iterative value, • Experience designing and implementing integrations between Salesforce and other SaaS platforms, understanding API connections, data flows, and system dependencies, • Strong technical documentation and knowledge management skills, with ability to create and maintain clear documentation for stakeholders at all technical levels, • Excellent communication skills with ability to translate business requirements into technical solutions and explain complex concepts in simple, accessible terms Nice-To-Haves • Salesforce Administrator Certification, • Salesforce Service or Sales Cloud Consultant Certification, • Salesforce integrations experience Your Manager • Faraz Fazel - Lead Product Manager Typical Process • Application Submission, • Recruiter phone call, • Hiring manager video call, • Virtual “Onsite” consisting of 4, 45 min calls, • Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $80,900 - $101,100, • Premium: $87,500 - $121,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive

Head of Carrier & Program Sales (VP/SVP Level) Fortify Companies Location: Remote – U.S. Reports to: Chief Commercial Officer Travel: Up to 50%, with some periods of heavy travel About Us Fortify’s roots are in restoration, and that foundation gives us credibility with carriers and policyholders alike. But we believe restoration alone isn’t enough. The industry performs better when loss is prevented where possible and response is coordinated when it’s not. Fortify is building a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild. Through Fortify’s growing portfolio of operating companies—including Rytech, Insurcomm, and additional businesses we will bring into the ecosystem—this alignment is delivered at scale. The Role The Head of Carrier & Program Sales is a executive, externally facing growth leader responsible for advancing the vision of the Fortify platform with insurance carriers and program partners. This role owns the development, launch, and expansion of national and regional carrier programs across Fortify’s operating companies, including Rytech, Insurcomm, and future platform additions. This is a growth-oriented commercial leadership role with a strong emphasis on personally opening new carrier relationships and scaling programs across the Fortify platform. The successful candidate believes in Fortify’s category evolution and actively leads the development of carrier partnerships that go beyond reactive restoration. In parallel, this role includes direct leadership of a small, high-performing team of account managers and business development leaders, working collaboratively to deliver strong customer outcomes. This role reports to the Chief Commercial Officer and partners closely with executive leadership across Fortify. Key Responsibilities Advancing the Fortify Platform • Lead carrier and program sales across Fortify’s operating companies, including Rytech, Insurcomm, and future acquisitions., • Position Fortify as a single, integrated partner rather than a collection of individual brands or services., • Prospect, pursue, and close new national and regional carrier relationships., • Structure and launch carrier programs focused on loss prevention, severity reduction, and faster recovery., • Partner with the Chief Commercial Officer, CEO, and executive team to refine carrier positioning and go-to-market strategy., • Translate strategy into execution by building pipeline, advancing deals, and delivering against growth targets., • Serve as a senior external representative of Fortify with carrier executives, claims leaders, and innovation teams., • Represent Fortify at industry events, executive briefings, and strategic partner forums., • Lead, coach, and develop a small team of 1-2 account managers and sellers., • Establish disciplined sales processes, pipeline management, forecasting, and performance metrics., • Work closely with Operations, Finance, Marketing, Technology, and brand leadership across Fortify companies., • Work with regional sales managers to pull through accounts at local levels., • Ensure sales commitments are executable across markets and brands., • Champion solutions that create value for carriers, property owners, and Fortify. What Success Looks Like • National and regional carrier programs launched across multiple Fortify operating companies., • Fortify recognized as a trusted partner for reducing loss frequency and severity., • A repeatable, scalable carrier sales motion established across the platform., • Consistent delivery against growth and pipeline targets. Ready to Join Us? We are building something that does not exist yet in property protection, and we need strong, thoughtful leaders to help us do it right. If you are a proven dealmaker and integrator who cares about doing good work with good people, we would like to hear from you. ___ Equal Opportunity Employer: Fortify Companies is an equal opportunity employer committed to creating an inclusive environment for all employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We believe diverse perspectives strengthen our teams and help us better serve our customers and communities. Who You Are • A platform seller who understands how to bundle capabilities across brands and services., • A growth-oriented business developer energized by opening new relationships., • A strategic executor who shapes positioning and delivers results., • A credible executive partner with strong judgment and presence., • A people leader who develops teams and raises performance. Qualifications • 7–15+ years of progressive sales leadership experience, • Background in insurance services, property restoration, P&C claims, managed repair programs, or adjacent industries, • Proven success selling national or regional property and casualty carrier programs, • Experience closing complex, enterprise-level agreements, • Bachelor’s degree in Business, Marketing, or related field preferred Core Skills & Capabilities • National carrier and program sales, • Platform and multi-brand selling, • Consultative and solution-based selling, • Executive relationship development, including having a base of senior level executives at multiple carriers, • New business development and account expansion, • Pipeline management and forecasting, • Team leadership and development, • Executive communication and presence Culture & Values This leader embodies Fortify’s belief that better alignment leads to better outcomes. You operate with integrity, urgency, and respect for the teams delivering the work. You push hard, collaborate deeply, and help build something lasting. What We Offer • Competitive executive compensation with performance incentives, • Equity participation in a PE-backed growth company, • Comprehensive health, dental, and vision coverage, • 401(k) with company match, • Generous PTO and 9 paid holidays

Dutch Speaking Remote Customer Service Representative. Deliver exceptional customer service to our Dutch-speaking clients across various communication channels (phone, email, chat). Stay connected with our global team while working remotely.

Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees. What we’re looking for: We are seeking a Tax Accountant to join the growing tax team at Rover. Your primary responsibilities will include preparation of the Company’s state and local indirect returns, business licenses, financial statement reserves, information reporting returns, and correspondence with our customers. You are detail-oriented and results-focused, and have excellent organization and communication skills. You enjoy collaborating with others to support team projects and goals, as well as company-wide initiatives, but can also work independently. This position is based in our Seattle office, where we have hybrid in-office/working from home arrangements. • Prepare federal, state, and local filings, with a primary focus on indirect taxes and information reporting, • Assist Rover’s tax information reporting process in US federal, state and international jurisdictions, • Business process internal controls for indirect tax, • Engage with tax authorities on questions and discrepancies, • Assist in the resolution of customer service questions related to indirect tax and informational reporting, • Assist in the maintenance and reconciliation of indirect tax GL accounts, • Contribute to monthly financial statement close processes and accruals, • Work with the legal team with sensitive information verification, • Other tax projects, as needed, • Bachelor's degree in accounting, advanced tax degree, or equivalent experience required, • 1-3 years of experience in public accounting and / or a corporate tax department required, • Proficiency in Microsoft Office, especially Microsoft Excel, • Basic knowledge of indirect tax, • Strong attention to detail, • Commitment to excellent customer service, • Effective communication and interpersonal skills, • Licensed CPA, • Experience with NetSuite, Avalara, and internally developed transactional databases, • Experience in a large corporate tax environment, • Experience with indirect tax, • Experience in SQL, • Competitive compensation, • 401k match, • Flexible PTO, • Competitive benefits package, including medical, dental, and vision insurance, • Commuter benefits, • Bring your dog to work (and unlimited puppy time), • Doggy benefits, including $1000 toward adopting your first dog, • Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly, • Regular team activities performed in-person and virtually, • In the greater Seattle area the first year salary range is $77,001-$99,235. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.

Remote, US-based position. Candidates must already live in the United States. #LI-Remote “Must be authorized to work in the US” No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time. At Lexipol, our mission is to create safer communities and empower individuals on the front lines with market leading content and technology. Our top-notch team works closely with law enforcement, corrections, fire, and EMS professionals to better address today’s challenges and keep public safety personnel coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. The Work Lexipol’s ___ provides customized solutions enabling applicants to tap into federal, state, and private grants. More than $600 billion in nationwide grants is available to public safety agencies and local government each year. Few organizations have grants experts on staff, or the time to research opportunities and develop grant applications. We offer three unique grant solutions: ___, our grant search tool ___, a retained service program for applicants in need of support for multiple projects and programs on an annual basis ___, a complete end to end retained program for applicants throughout the entire grant lifecycle The CSM – Grants plays a critical role in ensuring the success and renewal of Lexipol’s subscription-based grants products, including GrantFinder, GrantWriter and GrantManager. This role focuses on account management, onboarding, and support of subscription clients, ensuring every customer experiences maximum value and service. The CSM manages administrative workflows, grant alert setup, and coordination of deliverables, serving as a liaison between clients, the Grants team, and internal stakeholders. This is done through working in these areas of focus: Retained Client Account Management (50%) • Manage and fulfill contracted retainer grant subscription services under the GrantWriter and GrantManager programs., • Manage and fulfill one-time grant writing service contracts, • Coordinate setup and administration of GrantFinder subscriptions for retained clients., • Support included grant writing and research services, ensuring accuracy and timely delivery., • Review and interpret funding opportunity announcements to identify applicable grants for clients., • Assist with consult calls for prospective departments, offering recommendations and guidance., • Manage onboarding, offboarding, and ongoing support for Retainer Services clients., • Oversee the onboarding and offboarding process for GrantFinder subscribers., • Manage client communication, setup, and configuration of grant alerts and calendars., • Troubleshoot technical and account-related issues promptly to ensure seamless client experience., • Maintain accurate account records and service notes in CRM systems., • Submit weekly progress reports summarizing activities, renewals, and client outcomes., • Attend weekly team meetings, client status calls, and check-ins with leadership., • Collaborate with the Grants team to improve process efficiency and cross-functional workflows., • 1–3 years of professional experience in a local government, nonprofit, or related administrative environment., • Proven ability to manage multiple client accounts with attention to detail and timely delivery., • Strong written and verbal communication skills, with a customer service orientation., • Demonstrated organizational and administrative skills, including accurate recordkeeping., • Comfort using technology tools and CRM databases for tracking and reporting., • Experience working with grants or funding programs in a local government or nonprofit context., • Familiarity with public sector administration or grant compliance best practices., • Experience with subscription-based customer success or account management., • Achieve 80% or higher renewal rate for subscription products., • Complete 90% of grant services within 12 months of contract start., • Maintain a rollover rate of 10% or less across assigned accounts., • Ensure all onboarding/offboarding processes are completed within defined SLAs., • Quarterly commission opportunities, • Play a vital role in helping municipalities secure funding for critical projects that improve communities., • Collaborate with an experienced, mission-driven Grants team dedicated to professional growth and impact., • Gain exposure to both public sector operations and funding strategy, learning from industry experts., • Work in a company that values innovation, teamwork, and continuous improvement., • Reports to a manager with extensive experience in grants and long tenure at Lexipol., • Collaborative, high-performing team that values purpose-driven work and shared success., • Engaging environment with teammates passionate about helping agencies secure funding., • Regular interaction with marketing, sales, and operations teams supporting public safety initiatives. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. The base salary compensation is $75,000 plus quarterly commission. About Lexipol Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 10,000 agencies and municipalities. For additional information, visit ___. Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.#LI-KD1

Location: Remote Working Hours: US Central Time (8:30 AM – 5:30 PM CST) Salary: $3,500 – $4,500/month base + performance bonuses (OTE ~$5,000+/month) Cavenaugh is a fast-growing lead generation marketing agency helping home service businesses scale their revenue through digital marketing. Our core services include: • Facebook Advertising, • Google Ads, • SEO, • Website Design, • Electricians, • Roofers, • Plumbers, • HVAC companies, • Serve as the main point of contact for client accounts, • Conduct weekly or bi-weekly strategy calls with clients, • Maintain proactive communication via calls, messaging, and updates, • Ensure clients clearly understand campaign performance and results, • Analyze marketing performance across:, • Facebook Ads, • Google Ads, • SEO, • Translate marketing data into clear, actionable insights for clients, • Provide strategic recommendations to improve campaign performance, • Own client satisfaction, retention, and relationship growth, • Proactively address issues and prevent churn, • Identify upsell opportunities when appropriate, • Deliver customized performance reports to clients, • Clearly explain campaign metrics and ROI, • Coordinate with the fulfillment team to ensure deliverables are completed, • Collect client testimonials, referrals, and Google reviews, • Maintain strong long-term client partnerships We are looking for candidates who already have hands-on digital marketing and client management experience. Requirements: • 2–4 years experience in:, • Customer Success, • Account Management, • Client Strategy, • Digital Marketing Agency roles, • Strong understanding of:, • Facebook Ads, • Google Ads, • SEO, • Experience managing client relationships in an agency environment, • Ability to analyze marketing results and communicate strategy, • Excellent verbal communication, • Strong client relationship management, • Strategic thinking and problem solving, • Ability to lead client calls and hold structure, • High ownership and accountability, • Ability to manage multiple client accounts simultaneously, • GoHighLevel – CRM & client communication, • Slack – internal communication, • ClickUp – task and project management, • Fully remote work environment, • Fast-growing digital marketing agency, • Opportunity to work closely with leadership, • Clear path to leadership roles, • Performance-based compensation

TL;DR: Imubit is looking for a Technical Customer Support Manager to help disrupt the refining and chemical industries with breakthrough machine learning technologies. We are looking for candidates located in the Houston, TX area, willing to be hybrid (2-3 days a week) in office, but are open to remote candidates About us: Imubit is redefining how industrial companies around the world adopt and scale enterprise AI, adding millions of dollars to plant bottom lines while operating safely within constraints related to energy efficiency and sustainability. Our AI platform supports real-time optimization across complex, nonlinear industrial systems, enabling both autonomous and guided decision-making in live production environments. Fortune 500 companies rely on Imubit to continuously improve profitability and sustainability across their most valuable assets. Backed by Insight Partners, Imubit brings together deep domain expertise from companies such as Exxon and Shell with leading AI talent from Google and other top innovators. With teams across the United States and a growing international presence, Imubit is transforming operational optimization across industries ranging from refining and aromatics to polymers and LNG liquefaction. We are looking for: You, a Technical Customer Support Manager, with a passion for providing exceptional customer service and deploying strategies focused on that mission. You will take a central role in handling the most complex support cases of our customers and our field teams. You know the ins and outs of building a ticketing system for external customers and developing metrics in which the team will operate. You understand the importance of streamlining and improving processes and procedures to improve service delivery. This is a one-of-a-kind chance to join the technological team of a company with a proven ability to transcend industries through scientific inventions, that are just commencing their exponential growth. In this position, you will: • Build an external-facing customer support system that integrates a variety of Chat, Meet, Call, and Collaboration platforms with the Imubit Product, • Provide on-going support to refinery and petrochemical customers, • Act as a technical focal point and lead work in cooperation with other internal teams to drive towards finding solutions to critical field issues, • Develop service procedures, policies, and standards while addressing any SLA areas of concern, • Utilize your knowledge and understanding of all relevant industry standards and best practices to balance the long-term direction and short-term actions of the team, • Work closely with field teams on a daily basis to understand their challenges, support business needs, and deliver a consistently high-quality support experience Qualifications: • Proven experience in building and maintaining a ticketing system (ideally 5+ years), • Preferred BA/B.Sc. in Computer Science or equivalent, • Experience as a Technical Support, Escalation Engineer, QA Engineer, or a similar role, • Oversee our AWS and GCP cloud environments, making sure they run smoothly, reliably, and follow good practices, • Knowledge of Kubernetes, including monitoring and viewing container logs, • Experience working and troubleshooting in complex IT environments: both Linux and Windows, • Implement and maintain monitoring and observability solutions (e.g., Grafana, New Relic), • Monitor and analyze system data to detect issues and optimize performance, • Experience working with multiple network layers or air-gapped networks, • Comfortable with new technical tools and resourceful using those to troubleshoot and come up with creative solutions to problems, • Ability to work calmly and professionally in high-pressure situations, • Ability to multitask - work and switch among many activities at the same time, • Passionate focus on customer support and the ability to build long-term, successful working relationships with internal and external customers Imubit provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Imubit complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Imubit does not accept or retain unsolicited CVs or phone calls and/or respond to them or to any third party representing job seekers. No visa sponsorship is available for this position.