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Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one. Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles. As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains. We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world. Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands. About the Role: A Software Engineer in Platform Operations is responsible for helping design, build, and operate the core infrastructure that enables Planet's engineering teams to reliably deploy and scale their services with minimal friction. This role is a key contributor to the evolution of our modern cloud-native platform, focusing on security, scalability, and reliability. This position will work as part of a team that partners with software engineers across the organization to refine and improve the deployment and operational experience. The ideal candidate is excited by the opportunity to enable software engineering at scale and provide internal users a “batteries included” infrastructure experience through our internal developer platform. This is a full-time, remote position based in the United States. If located near an office, you are expected to work from that office 3 days per week. Impact You’ll Own: • Design and implement core Infrastructure-as-Code (IaC) solutions to ensure the secure and scalable operation of Planet's services., • Actively work on major platform modernization initiatives, including the full migration from legacy tooling to new solutions., • Manage cloud-based infrastructure services, notably our fleet of Kubernetes clusters, and associated tooling to meet internal needs and support customer-facing service level agreements., • Enhance and maintain observability for key platform services, leveraging Grafana and other tools to establish Service Level Objectives (SLOs) and improve operational readiness., • Implement improvements and features for core systems owned by the team, such as GKE clusters, public API gateway, and other managed infrastructure solutions., • Collaborate with software engineering teams to refine the developer experience (DevEx) of our managed infrastructure. What You Bring: • 4+ years of experience in a Platform Engineering, System Administration, DevOps, or Site Reliability Engineering (SRE) role., • Deep understanding of Kubernetes, underlying compute systems, and Linux, • Working knowledge of public clouds, particularly Google Cloud Platform (GCP) or Amazon Web Services (AWS)., • Experience with CI/CD tools (e.g. GitLab, ArgoCD), Configuration Management (e.g. Terraform, Crossplane) and GitOps principles., • Ability to use an operational mindset and troubleshooting prowess for complex production environments., • Experience building services in languages such as Go and Python using tools like Git, Docker, and CI/CD workflows., • Experience building services that leverage cloud-based infrastructure and tooling such as AWS or GCP., • Ability to collaborate and clearly communicate designs and decisions verbally and in writing. What Makes You Stand Out: • Experience in the operational management and development of core platform systems or open-source infrastructure projects., • Experience with maintaining highly available or operationally resilient infrastructure at very large scales or across multiple clouds., • Practical experience with networking and network architectures as it relates to platform infrastructure., • Experience with Observability tools and best practices. #LI-REMOTE Application Deadline: May 5, 2026 by 11:59 PM PT Benefits While Working at Planet: These offerings are dependent on employment type and geographical location, based upon applicable law or company policy. • Comprehensive Medical, Dental, and Vision plans, • Health Savings Account (HSA) with a company contribution, • Generous Paid Time Off in addition to holidays and company-wide days off, • 16 Weeks of Paid Parental Leave, • Wellness Program and Employee Assistance Program (EAP), • Home Office Reimbursement, • Monthly Phone and Internet Reimbursement, • Tuition Reimbursement and access to LinkedIn Learning, • Equity, • Commuter Benefits (if local to an office), • Volunteering Paid Time Off Compensation: The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. New York City + California Salary Range $136,000 - $170,000 USD San Francisco Salary Range $144,500 - $180,600 USD US National Salary Range $127,000 - $158,700 USD Why we care so much about Belonging. We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. EEO statement: Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. ___ Accommodations: Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you. Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the ___, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the ___, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We are currently exploring AI interviewing technologies to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a Planet AI Notetaker for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy. Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.

About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity – Customer Support Specialist III (Remote - US) We are looking for an enthusiastic Customer Support Specialist III to join our Support organization. In this role, you’ll ensure our crew members and client users have their product questions answered and technical issues resolved quickly, accurately, and with care. Customer Support Specialist IIIs at Wrapbook work across a range of case types—from high-volume, repeatable issues to complex, high-context production scenarios. Depending on business needs and your strengths, you may be aligned to a team focused on Worker users and scaled support (Express Desk) or a team focused on non-Worker users and high-touch, relationship-driven support (Partnership Team). In all cases, you’ll play a critical role in ensuring payees are compensated compliantly and on time, while delivering a concierge-quality support experience. What you’ll do * Own a portfolio of cases and inbound interactions (email, live chat, and phone via Salesforce), serving as the primary point of contact from first touch through resolution for crew members and client users. * Diagnose and troubleshoot product behaviors and production workflows: investigate issues, reproduce bugs, identify root cause, and advise on next steps or workarounds. * Manage your case backlog with clear ownership and urgency: prioritize work by customer impact, SLA, and escalation risk; proactively follow up internally and externally until issues are fully resolved. * Partner closely with Customer Success, Payroll Ops, Product, and Engineering to resolve customer issues, translating customer context into actionable technical detail. * Identify trends and product gaps: log high-quality bug reports and product requests in Linear (or similar tools), including replication steps and business impact. * Escalate urgent or production-critical issues via PagerDuty or established escalation channels and help coordinate cross-functional response through resolution. * Deliver a concierge support experience: adapt communication style to the customer and situation, explain solutions clearly, and anticipate follow-up needs. * Contribute to team knowledge and operational excellence by creating and maintaining SOPs, templates, troubleshooting guides, and other internal documentation. * Support continuous improvement efforts by sharing best practices, surfacing opportunities for workflow optimization, deflection, or automation, and incorporating QA feedback into your day-to-day work. * Mentor and support junior teammates as needed through case guidance, escalation support, and modeling strong customer judgment and communication. What you’ll have * 2+ years of experience in customer support, technical support, or an administrative role supporting film and television production (or equivalent B2B SaaS experience). * Strong knowledge of Film & Television production workflows; Production Accounting or payroll experience is highly valued. * Confidence communicating with customers via phone, email, and live chat, including comfort being on the phone for extended periods when needed. * Excellent written communication skills, with the ability to document customer issues clearly and create effective internal tickets and documentation. * Proven troubleshooting and problem-solving skills, with a habit of researching, validating, and understanding solutions before communicating them. * Demonstrated ability to manage a case queue responsibly, multitask across multiple issues, and prioritize effectively in a fast-paced environment. * Comfort working in an early-stage, high-growth company where priorities evolve and adaptability matters. * Experience collaborating cross-functionally and a genuine enjoyment of working with others to achieve shared outcomes. * Familiarity with tools such as Salesforce, Linear (or similar bug tracking tools), PagerDuty, Slack, and Notion (or the ability to learn them quickly). Nice to have * Motion Picture Union Payroll experience. * Experience supporting high-volume case environments or complex, high-sensitivity customer scenarios. * Experience creating or maintaining SOPs, workflows, or training materials for support teams. * Experience identifying deflection opportunities, improving self-serve resources, or contributing to automation initiatives. * Experience contributing to QA programs, mentoring junior support staff, or supporting team enablement. * Experience creating operating procedures or content for AI-powered support tools. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: * Unlimited Paid Time Off * Work from anywhere in Canada and USA * Health and Dental benefits * Up to $1,500 USD/ $2,025 CAD towards IT set up for your home * Up to 2% matching RRSP / 401K * Learning and Development opportunities * Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity. StackAdapt is the no. 1 performing programmatic advertising platform helping brands accelerate customer engagement and acquisition. This state-of-the-art platform is where some of the most progressive work in machine learning meets cutting-edge user experience. Ranking the highest in performance by G2 Crowd for the fourth time, we're one of the fastest growing companies in Canada and ranks 6th in Deloitte's Technology Fast 50 ranking and 23rd in Fast 500 in North America. We're seeking a Staff Software Engineer to help lead our growing backend engineering team. Our real-time advertising bidding system handles over 3,000,000 requests per second and stores several terabytes of data every day. Our technologies include Go, Ruby on Rails, Aerospike, Redis, Elasticsearch, Kafka, RocksDB, Redshift, ScyllaDB, GraphQL and others. We're not afraid to test and try new technologies. Watch our talk at Amazon Tech Talks: ___ StackAdapt is a Remote First company, we are open to candidates located anywhere in North America for this position. \n What you'll be doing: • Working with a team of engineers to build first-party and third-party data integration with external data sources, • Integrate data into StackAdapt’s Customer Data Platform (CDP), • Architect scalable low-latency backend systems and data pipelines. Write code as needed to support the team., • Provide technical leadership in designing scalable solution and best practices, • Make a positive impact on the team's productivity and growth, • Promote software development best-practices and conduct rigorous code reviews, • Rigorously identify and solve technical challenges We'll be reaching out to applicants that have: • Adtech experience or Martech experience is an asset, • Proven track record of building scalable pipelines and services, • Experience with working with large data in low-latency environments, • At least 5 years experience of software development in distributed systems, architecting scalable microservices and data pipelines in a successful high-growth technology company, • A strong understanding of computer science fundamentals, data structures, and algorithms, • Up to date knowledge and experience in the latest technologies, tools, and frameworks, • Experience with Go and high performance databases is a plus StackAdapters enjoy: • Highly competitive salary, • RRSP/401K matching, • 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off, • Access to a comprehensive mental health care platform, • Full benefits from day one of employment, • Work from home reimbursements, • Optional global WeWork membership for those who want a change from their home office, • Robust training and onboarding program, • Coverage and support of personal development initiatives (conferences, courses, etc), • Access to StackAdapt programmatic courses and certifications to support continuous learning, • An awesome parental leave policy, • A friendly, welcoming, and supportive culture, • Our social and team events! \n StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: ___ and ___ by Great Place to Work® #LI-Remote

As a Mid-Market Account Executive specializing in Specialty Contractors at Clearstory, you’ll play a critical role in driving revenue growth by identifying, engaging, and closing new business opportunities. You’ll manage the full sales cycle—from initial outreach to signed contracts—while delivering an exceptional experience to prospective customers. We’re seeking candidates with project management experience at mid-sized Specialty Contractors who have managed costs and change orders. If you’re ready to transition into SaaS sales and help expand Clearstory’s market presence, this role is for you. Success in this role requires a hunter mentality, a consultative approach to sales, and the ability to connect with stakeholders at all levels. If you thrive in a fast-paced, high-growth environment and are passionate about solving customer pain points with innovative technology, we want to hear from you. • Engage & Build Relationships – Proactively connect with construction professionals via phone, email, and other channels to understand their challenges, uncover pain points, and identify opportunities to provide impactful solutions., • Exceed Sales Targets – Consistently achieve or surpass monthly and quarterly sales activity and revenue goals, driving sustained growth for both Clearstory and our customers., • Own the Full Sales Cycle – Lead accounts from initial outreach through business development, prospecting, product specifications, contract negotiations, and signing—ensuring a seamless post-sales experience., • Strategically Expand Territory – Develop and execute data-driven prospecting plans to build a strong pipeline, establish credibility, and create new business opportunities., • Research & Identify Key Players – Leverage networking and research to map out accounts, engage decision-makers, generate interest, and uncover business requirements., • Deliver Compelling Product Demonstrations – Conduct engaging, value-driven virtual and in-person software presentations to showcase how Clearstory transforms workflows and maximizes efficiency., • Become a Trusted Expert – Develop a deep understanding of Clearstory’s platform, competitive landscape, and industry trends to position yourself as a knowledgeable and consultative resource for potential customers., • High-Energy, Results-Driven Team Player – You bring enthusiasm, resilience, and a collaborative mindset to every interaction., • Industry Knowledge (Mandatory) – Minimum 3–5 years of experience in the Commercial Construction industry working as a Project Manager for a Specialty Contractor., • Proven Sales Excellence (Preferred) – 2+ years of demonstrated success in software sales, preferably B2B, with experience selling to decision-makers at all levels of an account., • Quota-Crushing Track Record – Consistently exceeds sales targets, driving strong revenue growth., • Consultative Selling Expertise – Experience with solution-based sales methodologies, effectively uncovering needs and aligning solutions to customer challenges., • Pipeline & Forecasting Mastery – Strong ability to develop, manage, and accurately forecast sales pipelines., • Outstanding Communicator – Exceptional verbal and written communication skills with the ability to engage customers effectively via phone, email, and virtual meetings., • Entrepreneurial & Adaptable – Thrives in a fast-paced, dynamic environment, taking initiative and ownership of results., • Relationship Builder – Skilled in establishing trust with prospects and customers, fostering long-term partnerships., • Education & Experience – BA/BS degree or equivalent experience preferred., • Must be located in the Western Region We want you to be a part of the Clearstory success story so as you engage with us and our team members, it would be helpful for you to understand some of the core characteristics of our team - hopefully many of these resonate with you! • Embody our core values, • Be Curious, • Customer Obsession, • Keep It Simple, • Raise the bar, • Passion and enthusiasm for your work and the Company, • Loves to take the initiative, • An upbeat, positive and good-to-be-around attitude., • Sense of humor., • Is a “doer” with a hands-on approach, • Very high energy., • Commitment to excellence., • Operationally focused - thinking about the entire business and not just your role., • Bright, quick, articulate, able to influence without direct authority, excellent presentation and interpersonal skills, and able to adapt to different outside constituencies., • Ability to influence peers, operational managers, and executive team., • People willingly seek out your advice in the planning phase of decisions., • Strong entrepreneurial nature and approach., • You foster trust and accessibility., • Strong prioritization skills., • Aggressive drive with a can-do attitude., • Ability to build relationships and earn the respect of other teams., • Organizational tolerance: able to work with ambiguity and constant change., • Genuine passion for customer service., • Enjoys and has implemented change., • Believes strongly in his/her abilities. We are a first-of-its-kind, category-defining software that is revolutionizing the commercial construction industry. Clearstory is digitizing and automating the change order process inside the commercial construction industry. Regardless of what financial software a construction company uses internally, they can use us to share costs with the companies they work with. This is why our integrations team is so critical to our company’s success! Just as TurboTax did for tax documents and Bill.com did for accounts receivable and accounts payable, Clearstory is doing the same for change order communication between construction companies. The construction industry is being transformed fast by technology, but the way companies communicate costs hasn’t evolved in decades and still heavily relies on carbon copy paper, spreadsheets, and email to track billions of dollars. These arcane manual processes can take days or weeks and include hours of manual office tasks such as scanning, manually transcribing, and tedious data entry into spreadsheets. At Clearstory we are changing that and creating a new category “change order communication,” by intelligently digitizing this age-old process. This leads to an increase in profits, more successful contractor-to-customer relationships, more transparency into a project’s true cost, and less wasted paper! We are a Series B 100% SaaS company with impressive credentials for a company at our stage. In addition to experienced SaaS sales, marketing, engineering, and product leaders, our team has over 60 years of combined experience in the commercial construction space. At Clearstory we know our customer’s pain points and challenges firsthand and have built a category-defining product that serves the user first. You’ll be part of an ambitious and collaborative company, committed to growing a supportive and diverse team that is passionate about empowering our contractor customers. More important than meeting 100% of qualifications, we are looking for collaborative, long-term team members with a growth mindset, a commitment to proactive communication, and a bias towards action, who are aligned and excited with our company’s mission to build the industry standard in digital change order communication for the commercial construction industry. As an early member of the team, you will have an exceptional level of impact on the development and iteration of our Company and the workplace culture itself. This is your chance to join a team that is bringing game-changing technology to a stagnant, static, pen-and-paper part of the commercial construction industry. This is an earlier-stage company and as such you will have many intangible benefits that go along with that opportunity such as the ability to influence the culture of your workplace, the ability to make an immediate impact with a product that already has an established product market fit and a healthy and growing user base as well as significant product influence. • Ability to work with a new product category that has already found product market fit, • Remote work schedule, • Executive interaction regularly, • Competitive market-rate salary for a Series A company, • Subsidized healthcare, vision, and dental, • Early equity! We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at . As a company, we value fairness, collaboration, communication, and leadership and build our teams around these values.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Senior Product Manager (Integrated Care) The Senior Product Manager (Integrated Care) is responsible for leading the strategy and execution of applications and services that enable high-quality, coordinated, and cost-effective care settings. This role owns the development and delivery of EHR-integrated functionality and wraparound services that support provider success in value-based arrangements, including care planning, risk stratification, quality tracking, and interdisciplinary coordination. You have a track record of building sophisticated products and solving customer problems, from discovery, to implementation, to delivery. You are a collaborative leader who ensures successful outcomes for our customers, while optimizing time to value and increasing ROI. You foster a growth mindset culture and suggest ideas for continuous improvement across products and processes. You are comfortable evangelizing your strategy and roadmap to executive stakeholders and externally with customers and partners as needed. Reporting into the Director, Product Management Duties and Responsibilities: -Conduct in-depth analysis for orders and tasks management and associate service documentation solutions. -Track in-market adoption and success of production solutions. -Stay abreast of changing customer needs and industry trends. -Monitor secondary research and market data. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Liaise with Software Commercialization, Sales, Engineering, Professional Services, Customer Success, and other functions to ensure successful product launches and releases. -Understand the broader product portfolio and how solutions work together to create value for customers. -Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment. -Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points. -Collect and summarize customer feedback to drive satisfaction and adoption. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Maintaining performance standards if working remotely (where applicable) -Represent PointClickCare with a high degree of knowledge, integrity, and professionalism. -Participate in industry events, and lead customer and partner facing engagements as a product expert. -Inspire, energize, and motivate cross-functional teams. Qualifications and Experience: -Exposure to AI tools and a desire to leverage them to enhance your work content and user experience -5-7 years working in Product management, preferably in the healthcare space. -Bachelor’s degree in informatics, Computer Science, information technology, or healthcare-related field of study; Preferred -Managing large product lines, innovation, and a general curiosity and drive for building great products with great user experience. -Proven track record managing commercial software products through the entire product lifecycle at an experienced level -Skilled multi-tasker with ability to work through ambiguity and derives energy from a complex, dynamic, and challenging environment. -Proven ability influencing stakeholders, executing product priorities, and driving business results. -Strong strategic, analytical, and critical thinking skills, with an ability to identify the most important things amongst many important things. -Strong oral, written, and listening communication skills with internal and external stakeholders. -Solid understanding of Agile and Design Thinking methodologies. $135,000 - $160,000 a year US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $135,000 - $160,000 and 12.5% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #LI-MG1 #LI-Remote Tech D - P3 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Remote - US. At EngFlow, we help developers save time by accelerating software builds and tests. Our cloud-based, distributed service optimizes developer workflows through remote execution and caching, improving efficiency, productivity, and product quality. Backed by top investors, EngFlow is redefining how companies build software and ship well-tested products. Our solutions speed up builds by a factor of 10 or more, while our observability platform provides actionable insights for optimization. Founded by key contributors to Bazel, we build tools that empower engineering teams—from startups to Fortune 500 companies—to enhance developer velocity and improve build performance. Learn more about our mission, culture, and team: ___ | ___ As a Demand Gen Marketing Lead at EngFlow, you’ll own and shape our core demand generation strategy to help us exceed revenue goals. You will drive customer acquisition, conversion, and expansion by building a high-performing inbound engine. You’ll own the strategy for paid media, organic content and distribution, SEO, and strive to improve the quantity and quality of our inbound leads. What You’ll Do * Own and execute campaigns that include: paid digital, email, webinars, SEO, virtual events, and more. * Develop and implement lifecycle marketing tactics and programs to engage prospects throughout their journey on our website and other platforms. * Drive new business meetings from Marketing efforts with a focus on MQLs. * Report on overall ROI of lead generation activities and engagement metrics. * Partner with EngFlow product marketing to ensure the best message is being delivered. * Contribute to strategic messaging campaigns. * Analyze campaign performance via Google analytics and/or new tools to inform strategy. * Test and optimize marketing tactics for customer acquisition. * Partner with EngFlow engineers to help us better broadcast EngFlow’s technical blogs. * Source and evaluate marketing tools and platforms for varying needs. * Partner with the Product Marketing team to analyze and improve marketing collateral and messaging. * Coordinate with the Field Marketing team on invites and follow ups to events and other leads. * Work closely with Senior Management and Sales teams to support product and sales growth. This role reports to the Head of Sales and Marketing. Requirements: * The ideal candidate will be a results-oriented, self starter. * 5+ years in marketing for a SaaS or Tech startup with a proven track record and concrete examples of past successes. * Proficient in Google Analytics, SEO, social, paid and unpaid search strategies. * Strong understanding of performance analytics across the customer funnel. * Successful lead generation and customer acquisition track record. * Effective cross-functional collaboration with sales, product marketing, and engineering teams. Excellent communication skills. * Excellent project management experience. * Positive attitude, empathy, and high energy. Nice to haves * Experience with or knowledge of build systems, Bazel, or DevOps is a plus. Benefits: We offer comprehensive medical, dental, vision benefits, 401k bonus, parental leave, and generous vacation. The team is fully remote but we enjoy meeting together in person several times a year at exciting destinations throughout the world. We value getting the work done and having fun while doing it, and have done numerous fun virtual team events such as tastings, monthly team games, escape the room among other fun events.

A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud ___! More about our team and company: • Fleetio overview video: ___, • Our careers page: ___ Fleetio is looking for an Engineering Manager with a focus on the Fleet Enablement area of our business. In this role, you’ll lead the Fleet Enablement team in delivering operational leverage for our customers by reducing time-on-task through automation and intelligent workflows. This includes building smart uploads, workflow automations, integration-driven use cases, and other initiatives that drive efficiency at scale. You will oversee the design, development, and delivery of high-quality solutions across our web and mobile platforms. You will influence the following areas: engineering leadership, technical strategy, code quality and performance, and mentorship. You will collaborate closely with fellow engineering leaders, product managers, designers, and other stakeholders to define requirements, prioritize features, and deliver high-quality releases. You will develop our engineering talent and grow their careers at Fleetio! If you are an engineering leader with strong technical expertise, excellent leadership skills, and a passion for delivering solutions that solve customers’ problems, we would love to connect with you! • Watch our culture videos: ___, • Engineering culture, interview process and videos: ___, • Fleetio Go overview video: ___, • More about the Fleetio platform: ___, • API docs: ___, • Test drive Fleetio to get an even better feel for what we're building: ___ This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico. The ideal candidate for this role possesses a blend of technical expertise, leadership skills, business acumen, and strategic vision. While the team’s scope is being reworked slightly as part of the re-org, the core skill set for this role remains largely the same. You have a solid background in building SaaS applications (web and mobile), with proficiency in Ruby on Rails and React, and experience leveraging external or system-generated data to power customer-facing workflows. Your leadership experience includes successfully managing and inspiring high-performing engineering teams, driving innovation, and fostering a collaborative work culture. You exhibit strong problem-solving skills, adaptability to a fast-paced environment, and a commitment to delivering high-quality, user-centric solutions. This role is part of the Engineering Leadership team and will report to the Director of Engineering. • Partner with product managers to drive outcomes in alignment with our business goals, • Contribute to building product roadmap grounded in clear bets and measurable outcomes, • Manage project and initiatives against delivery timelines to ensure timely delivery, • Lead the team to deliver quality solutions and outcomes for our customers and vendors, • Ensure a seamless, cohesive customer experience across web and mobile platforms, • Develop and mentor talent towards professional growth, • Effectively manage your team’s performance via regular 1-on-1’s, performance reviews and constructive feedback, • Work with Senior/Staff Engineers to enable you team to produce well-tested, maintainable, and performant code, • Foster a positive and productive work environment that boosts the engagement and morale of your team, • Review your teams' code as necessary to ensure quality, maintain consistency, and share knowledge, • Advocate for and mentor the team on engineering best practices and development patterns, • Partner with other engineering leaders to contribute to building a great engineering culture and practices, • Communicate timely updates and progress on initiatives to relevant stakeholders, • Recruit top engineering talent as needed for your team, • 2+ years of experience leading engineering teams as an Engineering Manager or as a Tech Lead, • Proven experience building React, Ruby-on-Rails applications (preferred) or similar frameworks, • Prior experience building SaaS solutions in an engineering capacity (as an engineer or as a technical lead), • Prior experience engaging and building relationship with external vendors or business partners as necessary in an engineering capacity, • Strong track record of leading engineers to deliver roadmap initiatives and achieve outcomes, • Strong passion and track record of attracting, developing, and retaining engineers, • Exceptional written and verbal communication skills, • Be sure to mention "coffee" in your application, so we know you read this, • Multiple health/dental coverage options (100% coverage for employee, 50% for family), • Vision insurance, • Incentive stock options, • 401(k) match of 4%, • PTO - 4 weeks (increases at year two!), • 12 company holidays + 2 floating holidays, • Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid), • FSA & HSA options, • Short and long term disability (short term 100% paid), • Community service funds, • Professional development funds, • Wellbeing fund - $150 quarterly, • Business expense stipend - $125 quarterly, • Mac laptop + new hire equipment stipend, • Fully stocked kitchen with tons of drinks & snacks (BHM only), • Remote working friendly since 2012 #LI-REMOTE Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

About the Role We are hiring a Senior C++ Software Engineer to join our growing team developing NinjaOne’s automated endpoint management suite of software products, trusted by over 30,000 customers globally. You will develop high-impact software products used daily by IT teams and MSPs (managed service providers) to monitor, manage, and secure endpoints at scale. Collaborate in a fast-paced, agile environment that emphasizes rapid iteration and customer-driven outcomes, with other Software Engineers, Product Designers, and Product Managers. You are responsible for implementing design patterns and working on enterprise level software challenges, in a startup environment. Enabling firsthand product impact, while building software of scale that runs on millions and millions of endpoints. If you are A Senior Software Engineer, with application-level C++ expertise, who thrives on solving complex technical challenges and is passionate about building high-quality, reliable software for real-world impact, this is the role for you! Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option. We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is built on Java, Kotlin, C++, Golang and Postgres, supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you. What You’ll be Doing • C++ Software Development: design and implement scalable features, enhance platform performance, and support critical functionality across our core product suite. Use your expertise to contribute to the development of large-scale software applications., • Quality Assurance: build and implement robust testing and quality assurance processes to ensure our software reliability and performance. Make quality an invariant part of your work and help your fellow engineers continue to meet our quality-first standards., • Committing Code and Shipping Products: be one of our most trusted engineers committing code., • Other Duties as needed About You • Bachelor’s Degree in Computer Science, Engineering, Information Technology, or related technical field, • 7+ years of C++ development experience, with proficiency in C++ 14 or newer, • Experience developing for Windows, Unix (Linux), Mac and cross-platform environments, • Expertise in designing and implementing high-performance, multi-threaded applications, • Ability to develop comprehensive test cases and test plans, ensuring thorough coverage of all functional requirements, • Collaboration with cross-functional teams to define technical requirements, • Expertise in Windows or Linux Operating Systems Internals, • Proficiency working with tools like Qt and CMake, • Experience working with highly critical systems About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management. What You’ll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. *Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO.___ For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $150,000 to $220,000 per year. For roles based in New York, the base salary hiring range for this position is $150,000 to $220,000 per year. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-JL1 #LI-Remote #BI-Remote

We’re a team of builders, adventurers, and risk takers using technology to help people confidently explore the outdoors. Driven by our mission to awaken the adventurer inside everyone, we build products that optimize every outdoor experience and inspire confidence to get out and go further. We’re a high-growth tech company. The pace is fast, the work takes grit, and ambiguity is part of the job. As the world changes around us, we adapt - continuously evolving how we build, prioritize, and deliver. Our business moves quickly, and there’s real opportunity to shape what we build next. Each of our verticals - Hunt, Offroad, Backcountry, and Fish - is at a different stage of maturity, which means the challenges you encounter and the impact you have will vary depending on where you sit and what the business needs most. We operate with an experimentation mindset, continually iterating and improving how we solve problems. We expect our people to use the latest tooling, including AI, thoughtfully and responsibly, pairing human judgment with technology to increase quality, speed, and impact. Our impact comes to life through the products we build, in the stories of our customers, and in our growing commitment to land stewardship and recreational access. Hunt is onX’s most complex vertical, serving a diverse set of customers across public and private land use cases. As the product evolves, we’re focused on improving the end-to-end Hunt experience—driving deeper engagement, retention, and long-term value. We’re hiring a Senior Product Manager to help shape and drive this next phase. Reporting to the Group Product Director of Hunt, you’ll define meaningful problems, lead discovery, and drive solutions from concept through launch. This is a hands-on, builder-oriented role. You’ll move between insight and execution—getting close to customers, turning ambiguity into clear priorities, and driving work forward to shipped outcomes. You’ll partner closely with product leadership to shape direction while owning execution within your domain. You’ll operate in a matrixed product organization, working across Hunt and shared platform teams (e.g., Navigation, Offline Maps) to ensure solutions meet Hunt customer needs while scaling across verticals. • Shape and execute product strategy through hands-on discovery, customer insight, and problem framing, • Own a product area end-to-end—from problem definition through delivery and iteration, • Drive measurable outcomes (engagement, retention, adoption) and use data to inform prioritization, • Translate ambiguous opportunities into clear plans, aligned teams, and shipped product, • Partner cross-functionally across engineering, design, marketing, and platform teams, • Influence shared platform capabilities to scale across verticals while advocating for Hunt-specific needs, • Use AI and data to accelerate discovery, decision-making, and product development, • Drive experimentation, including defining success metrics, running tests, and learning from results, • Communicate clearly with stakeholders and leadership on priorities, progress, and impact Note: This is a condensed overview for job posting purposes. A more detailed description of the role and responsibilities will be shared with candidates who move forward in the interview process. • 7+ years of progressive product management experience delivering consumer-facing mobile software, with a demonstrated track record of owning and delivering end-to-end product outcomes that measurably improved engagement, retention, or conversion., • Bachelor's degree in a related field or equivalent experience, • Deep fluency in mobile-first product ecosystems, with hands-on experience managing the full lifecycle of iOS and/or Android consumer applications., • Proven ability to drive outcomes through influence in complex, cross-functional environments, including matrix organizations, aligning engineering, design, marketing, and leadership around a shared product direction without direct authority., • Experience defining and operationalizing product success metrics, including user segmentation, cohort analysis, funnel optimization, and growth levers, with a track record of using those metrics to inform prioritization and drive execution., • Demonstrated experience using AI tools to accelerate product discovery, improve decision quality, and enhance product development workflows, with evidence of applying AI beyond basic or surface-level use., • Experience taking products or features from inception through maturity, including navigating the ambiguity of early-stage definition and the driving execution to scale what works.., • Proven ability to translate complex, multi-stakeholder problems into clear product decisions, and drive those decisions through execution, with the communication skills to bring executives, technical partners, and cross-functional teams along., • Strong command of agile development practices, with experience working in continuous delivery environments and iterating rapidly based on data and customer feedback., • Experience operating in ambiguous problem spaces, creating clarity, and driving momentum without fully defined requirements or direction., • Genuine curiosity about and connection to the onX Hunt customer, whether through lived experience as an outdoor enthusiast or a demonstrated ability to deeply immerse in and advocate for a specific customer community., • A shared passion for and ability to demonstrate onX’s Company Values., • Permanent US work authorization is a condition of employment with onX., • Ability to travel monthly or quarterly, depending on location, for multi-day visits to a corporate office or other onX locations (e.g., Basecamps). Though not required, we would be thrilled to consider candidates with any of the following: • Experience working on products that serve multiple distinct customer segments within a single product ecosystem, where shared experiences had to work well for different types of users without feeling generic to any of them, • Experience owning information architecture, navigation design, or onboarding flows in a consumer mobile app, particularly where the challenge was helping users discover and adopt a deep feature set, • Experience driving measurable improvements in feature adoption, activation, or engagement depth, and a clear point of view on what actually moves those metrics versus what just looks good on a roadmap, • Experience partnering with multiple product lines and platform teams to ship scalable and cohesive end-to-end experiences, especially in environments where influence mattered more than direct ownership, • Experience in 0→1 or 1→n product evolution, especially where the problem space was not fully defined upfront, • Experience working in high-growth or rapidly evolving product environments onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration. While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change. Clear priorities and structure don’t limit ownership—they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges. onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA. onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $143,000 to $179,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance. • Competitive salaries, annual bonuses, equity, and opportunities for growth, • Comprehensive health benefits, including a no-monthly-cost medical plan, • Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents, • 401k matching at 100% for the first 3% you save and 50% from 3-5%, • Company-wide outdoor adventures and amazing outdoor industry perks, • Annual “Get Out, Get Active” funds to fuel your active lifestyle, • Flexible time away package that includes PTO, STO, VTO, and paid holidays In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at ___. Position open until filled. #LI-Remote At onX, we believe that unique perspectives make us stronger. By bringing together people with different experiences, ideas, and viewpoints, we fuel innovation and move closer to our mission of awakening the adventurer in everyone. We are proud to be an equal opportunity employer and are committed to fairness not only in hiring, but also in development, compensation, and promotion. Our goal is to build an inclusive community where every team member can show up authentically and thrive. Together, we win as one team. Come join us! onX Maps will never ask for credit card or SSN details during the initial application process. For your digital safety, apply only through our legitimate website at ___ or directly via our ___ onX does not sell any Personal Information, but we may transfer employment related records to our service providers or third parties that provide business services to onX or as required by law. For more information, see our . As part of our interview process, your conversation may be recorded for documentation purposes to allow interviewers to focus fully on the discussion. Recordings are confidential and accessible only to authorized personnel. Please note, onX respects all applicable laws regarding recording consent, and you will have an opportunity to opt-out if preferred.

Location: Remote / Flexible Type: Full-Time Starting Salary: Commensurate with experience Hours: Must be willing to work 9-5 EST We are seeking an experienced Head of Customer Support to build, lead, and continuously improve our customer support operations. This role is responsible for designing and managing the entire support infrastructure, including help desk systems, workflows, automations, knowledge base resources, and support processes. The Head of Customer Support will oversee the support team and ensure that customers consistently receive high-quality, efficient, and professional service. The ideal candidate is a highly organized operator with many years of experience leading customer support teams and implementing modern support systems using automation and AI tools. • Design and implement the company’s customer support infrastructure, • Set up and manage the help desk platform (Freshdesk, Zendesk, or similar), • Create efficient ticket routing, workflows, and automations, • Build and maintain a comprehensive knowledge base and help center, • Establish clear support processes and internal playbooks, • Hire, train, and manage customer support representatives, • Ensure consistent high-quality responses and customer satisfaction, • Monitor team performance and provide coaching and feedback, • Develop training materials and support guidelines, • Identify opportunities to improve efficiency using automation, • Implement AI tools for customer support workflows, • Improve response times and reduce repetitive manual tasks, • Continuously optimize the support system for scalability, • Track and improve key support metrics such as:, • response time, • resolution time, • ticket volume, • customer satisfaction, • Analyze trends in support requests to identify opportunities for improvement, • Continuously improve the overall customer support experience, • 5+ years of experience leading or managing customer support teams, • Strong experience implementing and managing help desk platforms (Freshdesk, Zendesk, Intercom, etc.), • Experience building support workflows, automations, and knowledge bases, • Experience using AI tools in customer support operations, • Strong leadership and organizational skills, • Excellent communication and problem-solving ability, • Ability to build systems and processes from the ground up The ideal candidate: • Has extensive experience leading customer support teams, • Is highly organized and operationally focused, • Enjoys building systems, processes, and automations, • Is proactive and constantly looks for ways to improve efficiency, • Is comfortable implementing AI-driven support tools, • Can manage both strategy and day-to-day support operations This role will be responsible for building a world-class customer support operation that scales with the growth of the company and ensures customers receive fast, helpful, and reliable service. • 5+ years of experience leading or managing customer support teams, • Strong experience implementing and managing help desk platforms (Freshdesk, Zendesk, Intercom, etc.), • Experience building support workflows, automations, and knowledge bases, • Experience using AI tools in customer support operations, • Strong leadership and organizational skills, • Excellent communication and problem-solving ability, • Ability to build systems and processes from the ground up

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Smartsheet is looking for a Sr. Customer Success Manager to manage a set of large enterprise accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize value from Smartsheet. You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates because of ongoing customer engagement and technical leadership. You will report to a Sr. Manager of Customer Success and may work remotely from the Western US territory. You Will: • Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifecycle, • Accomplish a comprehensive engagement and communications strategy that maintains high customer satisfaction, • Be the Smartsheet expert providing guidance to allow customers to create impact and increase collaboration across their organization and with external parties, • Perform periodic customer success reviews that confirm satisfaction, resolve issues with the help of the Technical Support team, and expand Smartsheet use throughout the account, • Implement and share best practices to ensure customers are realizing the greatest possible value from Smartsheet, • Use usage patterns to gain insights, provide guidance and increase customer adoption and satisfaction, • Be the primary interface to manage and resolve critical situations, • Work with the Sales, Training and Professional Services teams to identify new opportunities to expand customer use of Smartsheet, • Provide expert customer insight to Product Management, Marketing and Sales on innovation and continuous improvement opportunities, • Exceed all performance targets, including maintaining high retention and growth rates, • Accomplish other tasks as assigned You Have: • 3+ years of Customer Success or Account Management experience (or equivalent), • Health & Life Sciences (HLS) experience (preferred), • The ability to explain technical subjects to non-technical personnel in large enterprises, • Good at building credibility and trust with customers and internal stakeholders by understanding their requirements, • Experience maintaining valuable and outcome-based relationships with a diverse customer account base, • Passion for working with leading edge, web-based technologies and a desire to understand Smartsheet's benefits, use cases, and technical elements, • Bachelor's degree in relevant field, or equivalent experience, • Willing to travel based on customer and business need Current US Perks & Benefits: • Medical/vision and dental coverage options for full-time employees, • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay), • Monthly stipend to support your work and productivity, • Flexible Time Away Program, plus Sick Time Off, • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans, • US employees receive 12 paid holidays per year, • Up to 24 weeks of Parental Leave, • Personal paid Volunteer Day to support our community, • Opportunities for professional growth and development including access to Udemy online courses, • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account, • Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $112,500 - $142,500 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

We’re helping organizations deploy supergraphs at scale using Apollo Federation. Are you passionate about building secure, high-performance, and reliable infrastructure? Do you thrive on designing systems that meet the needs of the most demanding GraphQL workloads in the world? If so, we’d love to talk to you about joining us in creating next-generation GraphQL runtime infrastructure. Our Runtime organization owns the critical tier of GraphOS - the underlying engine central to making GraphOS a highly performant, secure, governed, and reliable self-service GraphQL platform. As a key member of the Router Core team, you’ll be at the heart of this mission, building and maintaining the de-facto standard GraphQL runtime platform, enabling engineering teams to ship faster and deliver richer experiences than ever before. • Build, test, and maintain fault-tolerant infrastructure for GraphQL runtime platforms, primarily in idiomatic Rust, ensuring security, performance, and reliability., • Operate and improve durable, stable public APIs used by the world’s most demanding GraphQL workloads., • Engage directly with users — whether community members or enterprise customers — to understand their needs, debug issues, and bring insights back to influence the platform’s evolution., • Design scalable, observable systems that integrate seamlessly into diverse customer infrastructure stacks, leveraging self-initiated research and real-world feedback., • Collaborate with engineers across teams using supportive communication and constructive code reviews to deliver cohesive solutions., • Mentor and guide teammates in architecting and writing idiomatic Rust code, while considering the end-to-end impact of changes and ensuring alignment with cross-domain concerns., • Lead architectural discussions and cross-team initiatives, driving impactful changes as a technical leader or coaching others to step into leadership roles., • Develop comprehensive technical designs and documentation that address cost efficiency, security, and observability., • Participate in on-call rotations to ensure the reliability of mission-critical systems., • You have experience with Rust and enjoy writing performant, maintainable code., • You have expertise in systems engineering, including knowledge of stateless/fault-tolerant systems, event-driven patterns, and distributed paradigms., • You excel at cross-team collaboration and have a “rising tide lifts all boats” mentality, positively influencing others across the organization., • You’re passionate about GraphQL, modern developer tooling, and contributing to industry-leading innovations., • You have a growth mindset and actively seek opportunities to learn and stay current with industry trends.

Overview Join Esri and help shape the future of products, technologies, and workflows that connect customers with world-class imagery and remote sensing capabilities. ArcGIS products and teams are at the heart of delivering a comprehensive imagery system of geospatial data, mapping, and analytics focused on solving complex problems that are changing and reinventing how our customers think about their imagery and raster content on-premise or cloud services. Grow your Product Management skills in remote sensing and imagery to help our software product teams design, develop, document, and deliver Esri technologies for our customers worldwide. The successful candidate will have proven knowledge of ArcGIS capabilities and customer workflows and a strong desire to develop product management expertise. Your work will involve interacting with customers, being a product expert, building team relationships, and influencing the product's development priorities. Responsibilities • Organize and share customer requirements and priorities with the development team to collaborate and prioritize the product's roadmap and release timelines, • Communicate the product roadmap and release timelines to internal and external stakeholders, • Lead and support customer product briefings and gather requirements, • Manage the entire product lifecycle from strategic planning to tactical activities, • Work closely with development/engineering professionals to meet market requirements, • Represent Esri imagery and remote sensing capabilities as the product expert at conferences and on social media platforms, • Collaborate with Global Business Development, Partners, Distributors, and Industry to develop and execute go-to-market strategies, • Work with Product Marketing to craft messaging that creates demand for ArcGIS products in the imagery and remote sensing sectors, • Ensure internal launch readiness for product updates with sales, technical support, customer service, and training teams, • Establish a feedback loop with Global Business Development, the partner team, international distributors, and product marketing to ensure current Imagery product offerings effectively meet customer needs, • Contribute to all customer-facing resources related to the Imagery products, including website content, marketing sheets, slide presentations, and more, as needed, • Track and analyze key business KPI metrics to measure the health of Imagery product offerings and related services Requirements • 2+ years of experience in a product role (such as product management, engineering, development, or support), • Understand current methods and emerging technologies in the imagery and remote sensing field, • Experience in gathering and interpreting qualitative product data and consumer feedback, • Ability to identify improved product features and contribute to marketing strategies, • Proficiency in compiling project status, risk management, and marketing reports, • Ability to maintain strong customer relations and provide product support, • Competency in training sales teams on new product features and a product’s core value, • Ability to work well with remote management and staff across various Esri departments, • Excellent written and verbal communication and presentation skills, • Self-motivated, organized, creative, and team oriented, • Requirement for travel 10-20% for strategic meetings, events, and/or tradeshows, • Bachelor’s degree or higher in a technical field or in business Recommended Qualifications • Previous experience in a similar role would be advantageous, • Technical experience using business analytic software, data transformations, and new technologies in the area of data analytics and visualization, • Experience with geospatial technology, mapping, and location-based content, • Experience in Pragmatic Marketing Framework #LI-DV2

Resource Innovations is seeking a Lead Software Engineer to join our growing Software as a Service (SaaS) team. As a hands-on technical lead at Resource Innovations, you will be instrumental in the design, development and deployment of innovative cloud-based enterprise software used by leading Energy organizations. We are looking for candidates who want to work on things that make an impact on the world and are passionate about product craftsmanship. This is remote position requiring occasional in-person office meetings for candidates residing in one of the following metro areas Maison, WI, Chicago, IL, San Francisco CA, Phoenix AZ, Denver CO, or Salt Lake City. We require candidates to currently reside in the United States. We are not offering visa sponsorship or extensions for this position. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities • Design and development of a scalable, efficient and secure SaaS product using PHP, Laravel, Vue.js and Tailwind CSS, • Collaborate closely with cross-functional teams, items to deliver on a Software SaaS Product that align with business and customer needs, • Ensure product adheres industry best practices in terms of performance, security, and scalability, with an emphasis on sustainability and energy efficiency, • Participate in code reviews, providing constructive feedback to peers and helping to elevate the overall quality of the codebase., • Debug and troubleshoot complex issues across the platform to ensure optimal performance and a seamless user experience., • Stay current with emerging technologies and industry trends to recommend innovative solutions for future projects., • Engage in the full software development lifecycle, from requirement analysis to deployment and maintenance of the SaaS product., • Contribute to the strategic direction of software development within Resource Innovations, focusing on products that support energy efficiency and decarbonization efforts., • Uphold Resource Innovations’ core values of Climate Change, Equity, Innovation, Scale & Impact, ensuring they are embedded in all technology projects., • Other duties as assigned., • Hands-on experience developing in PHP (8.x) with advanced understanding of object-oriented PHP and best practices, • 6+ years of previous experience building software utilizing PHP frameworks, e.g. Laravel, • Building RESTful APIs - implementing various types of APIs that are stable and integrate with other services, • Familiarity with Laravel's architecture and provided features and functionality, • 4+ years of previous experience building software utilizing Vue (preferred) or similar JS frameworks, • Experience with typescript, • Building and developing single page applications using composition API, • Experience with state management and handling, • Component and modularized based design, • Understanding of various build tools (e.g. vite, npm), • Experience within implementation of scalable SaaS platforms, • Excellent using problem solving skills, • Proficiency with Git, • Personal responsibility and self-motivation & flexibility to adapt and maintain productivity, features and stability, • Knowledge of working within an agile team-based environment to develop a Software SaaS product Preferred skills, education and experience • Understanding of infrastructure management on AWS Cloud and within serverless environments, • Data analytics / reporting / business intelligence platforms, • Experience writing with and working on testable and functional code including writing tests with Pest / PHPUnit Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $100,000 - $135,000. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Kickstart your career with Next Job Abroad as a German Speaking Customer Support Agent in beautiful Greece! This amazing opportunity allows you to combine your language skills and customer service expertise while experiencing the rich culture and stunning landscapes of Greece. As a key member of our support team, you will assist German-speaking clients, ensuring they receive exceptional service and assistance. In this role, you'll respond to customer inquiries, resolve issues, and provide valuable information about our services. If you possess a positive attitude, strong communication skills, and a dedication to customer satisfaction, we invite you to join our enthusiastic team. Our relocation package will help make your transition to Greece smooth and enjoyable! • Deliver outstanding customer support to German-speaking clients via chat, email, and phone., • Address and efficiently resolve customer questions and concerns., • Guide customers through our services to enhance their experience., • Collaborate with team members to ensure high service quality standards., • Accurately document customer interactions in the CRM system., • Gather customer feedback to help improve services., • Participate in training sessions to strengthen product knowledge and service skills., • Fluency in German and a good command of English; knowledge of additional languages is a plus., • Prior experience in customer service or a similar field is advantageous., • Excellent communication and interpersonal skills focused on providing quality customer care., • Able to multitask and work effectively in a fast-paced environment., • Familiarity with CRM systems and customer support tools is desirable., • Willingness to relocate to Greece and fully engage with a new culture., • A keen interest in the iGaming industry is considered a significant asset., • Career growth opportunities in a renowned company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Fully remote (within Greece) working setup., • Yearly salary around €23.000., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company., • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role As Senior Product Manager of Resident Intake & Retention, you are responsible for end-to-end product management across the full lifecycle of a core product vertical - from vision and strategy through roadmap execution, launch, and ongoing performance. You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across acquisition, conversion, engagement, retention, and revenue performance. You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact. This is a high-ownership senior IC role with responsibility for product performance against defined KPIs, leadership of product direction within your domain, and accountability for delivery outcomes through close partnership with Product Owners, Engineering, Quality and Design. Role Specifics • Work Location: Remote (US) with a strong preference for candidates able to work a hybrid-schedule out of our Denver, CO office, • Travel: 10% (The percentage of travel is an estimate and could vary based on business needs.), • Reporting Structure: This role reports to the SVP, Product. Application Deadline: This role will accept applications until Friday, April 3rd, 2026 at 5PM CDT, unless otherwise posted. What You Will Own • Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle, • Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue, • Own product performance against key KPIs, including revenue, adoption, usage, and customer retention, • Develop and evolve pricing, packaging, and value propositions to optimize business outcomes, • Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis, • Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions, • Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery, • Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value Required Qualifications • 5+ years of product management experience in B2B SaaS environments, • Proven experience owning a product or product area across the full lifecycle, • Strong commercial acumen, including experience with pricing, business cases, and financial outcomes, • Demonstrated ability to manage products against KPIs (revenue, adoption, retention, etc.), • Strong business judgment - ability to simplify complexity and focus on what matters most, • Deep experience in customer discovery, market analysis, and data-informed decision-making, • Excellent communication skills, able to engage both technical and non-technical audiences, • Ability to influence stakeholders and drive alignment across functions, • High ownership mindset with a bias toward action and results Preferred Qualifications • Experience working in scale-ups or growth-stage product environments, • Experience working on funnel optimization, product-led growth, and partnership-driven growth, • Familiarity with experimentation practices and hypothesis-driven development, • Experience working with operational or multi-sided platforms Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $130,000 - $150,000 USD StarRez is an equal opportunity employer.

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Staff Software Engineer, Message Flow. About the job This position is needed to build and maintain a suite of mission critical services in our core messaging flow. As a Staff Software Engineer in the Core Message Flow team, you will be working with product managers, architects and other engineers to deliver Messaging product features. Being on the critical path of one of the world's largest messaging platforms, the team's primary focus is around building scalable, reliable and low latency services. Responsibilities In this role, you’ll: • Design and develop scalable systems to support continuing increases in message volume and evolving requirements., • Keep our services stable and performant while following a quality-first mindset. Support production operations, building, testing, releasing and assisting with team on-call., • Review code and offer improvements to practices and processes to elevate the team and broader organization., • Contribute to feature ideas and betterments through tight cooperation inside and outside of your immediate team., • Build trust and reliability in your products, review performance against service level objectives, address incidents and prioritize improvements. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • 8+ years of experience in designing, building, maintaining and scaling backend services in statically compiled languages like Java or C#., • Strong fundamental knowledge of software development and best practices for RESTful service implementation., • Docker and containerisation in general. K8s experience would be ideal., • Experience in building and operating distributed, event driven systems., • Strong understanding and experience with asynchronous programming., • Strong oral and written communication skills: be prepared to frequently propose and discuss ideas and implementation details with your teammates, as well as involving other stakeholders in Twilio - we’re one single team, no one flies solo!, • Curious mindset - we’re not looking for someone with all the answers, but rather someone who is prepared to grow with us. We have in-team knowledge sharings and allocated focus time for engineering excellence. We also have hub wide events like Tallinn Tech Forum and AWS workshops., • Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience. Desired: • Experience in Java specifically., • Experience developing with AWS offerings - DynamoDB, SQS, EKS, EC2, etc., • Experience with technologies like Kafka and Terraform. Location This role will be remote and based in Estonia or Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Modern Family Law, a rapidly expanding national family law firm, is seeking an experienced and detailed Staff Accountant to join our growing Finance team. This is an exciting opportunity for a financial professional who thrives in a fast-paced, multi-state environment and is eager to contribute to a mission-driven organization focused on helping clients move forward with their lives. The Staff Accountant plays a critical role in supporting the firm’s financial operations, including general ledger activities, reconciliations, compliance filings, and collaboration with cross-functional partners. This is a full-time, remote position reporting to the Senior Accountant. Modern Family Law offers competitive compensation, a wide range of benefits, and a culture built on family values. This role is remote, but the Staff Accountant must reside in Colorado or Texas. Key Responsibilities: General Ledger & Reconciliations • Record daily banking and financial transactions with accurate general ledger coding., • Perform timely and accurate bank reconciliations, including operating and trust accounts., • Maintain balance sheet integrity and proactively research and resolve discrepancies., • Research and complete required state and local filings across multiple jurisdictions., • Assist with year-end compliance activities, including preparation and filing of 1099s., • Support accounts payable processes, including vendor setup, invoice review, coding, and processing., • Ensure invoices are reviewed and approved in accordance with firm policies and internal controls., • Partner with Accounts Receivable team members on collections, trust replenishment, and reconciliations., • Assist with resolving client chargebacks, billing discrepancies, and payment issues., • Assist the CFO and Senior Accountant with financial analysis, reporting, and supporting data as requested., • Participate in cross-training and serve as backup support for Finance team members., • Contribute to process improvements and system enhancements as the firm scales., • As our culture is remote-first, all employees are expected to have the capability to work from home with a reliable internet connection and to set up a workstation that supports productive work during normal business hours., • Bachelor’s degree in Accounting, Finance, or a related field, or equivalent professional experience required., • Minimum of three (3) years of experience in an accounting or finance role required., • Experience in a multi-location or multi-state organization preferred., • Experience in the legal industry strongly preferred., • Customer service experience a plus., • Demonstrated working knowledge of Generally Accepted Accounting Principles (GAAP)., • Proficiency with Microsoft Office Suite, including advanced Excel skills., • Experience with accounting, billing, and financial systems such as QuickBooks, TimeSolv, LawPay, and Salesforce preferred. Skills and Competencies: • Strong analytical, organizational, and problem-solving skills., • High attention to detail with the ability to maintain accuracy in a fast-paced environment., • Ability to manage multiple priorities and work effectively in an interrupt-driven setting., • Excellent written and verbal communication skills with the ability to interact professionally with employees, vendors, and clients., • Ownership mindset with a willingness to grow and evolve alongside the firm., • Ability to maintain professionalism and confidentiality when handling sensitive information., • Adaptability and resilience when working under pressure or tight deadlines., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Eligible for Work From Anywhere after 6 months Mandatory Notices for Applicants: ADA Compliance: Candidates must be able to perform the role with or without reasonable accommodation. Requests for accommodation should be made to the Director of People & Culture in advance. Compensation and Benefits: Salary Range: $70,000-$90,000. This range is a reasonably reliable estimate of the base salary that this individual is expected to receive. Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Comprehensive benefits package includes health insurance, HSA/FSA options, short-term and long-term disability, dental and vision care, life insurance, 401(k), vacation, sick time, and access to an employee assistance program. Additional voluntary benefits include accident insurance, life insurance, disability insurance, critical illness insurance, long-term care insurance, and pet insurance. Commuter and transit benefits may be available in some locations. Modern Family Law will consider all qualified applicants with arrest or conviction records. Modern Family Law is committed to diversity and inclusion in the workplace and has zero tolerance for harassment of any kind. Individuals seeking employment at MFL are considered without regard to their race, color, religion, sex, sexual orientation, gender identity, transgender experience, national origin, age, marital status, ancestry, disability, military status (including discharge status), genetic information, or any other protected class status as set forth by local, state, and federal law.

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®. We need a Senior Accountant to jump in and help closing the books, solving problems, and improving processes to ensure accounting aligns with Pattern’s future objectives. If you’re looking for an exciting opportunity to join a dynamic, fast-paced team and make key contributions to Pattern’s success, this role could be a great fit. This is a full-time position and will work a hybrid schedule (three days in office, two days remote each week) based in Lehi, Utah at Pattern’s global headquarters. This role will be primarily focused on the SaaS businesses within Pattern, but will also own responsibilities that relate to Pattern’s core eCommerce business. • Complete monthly, quarterly, and annual financial closings and reporting with appropriate GAAP treatment, • Provide solutions to streamline/speed up month-end close, • Assist with annual independent financial and statutory audits, • Provide timely and accurate analysis of historical financials, • Provide reporting and solutions for ad-hoc information requests, • Ensure that effective internal controls are in place to ensure compliance with GAAP and applicable federal and state regulations for financial and fiscal reporting, • Support the Corporate Controller and work directly with the accounting team to ensure accuracy and consistency, • Provide the highest level of internal and external customer service, respond to internal and external inquiries regarding accounting related activities, and utilize judgment to address or escalate issues as necessary What will I need to thrive in this role? • BS in Accounting required, • MAcc preferred, • CPA preferred, • 1-2 years of experience (SaaS industry preferred), • Organized and analytical with relentless attention to detail, • Proficient in Microsoft Office, • Self-directed and willing to take ownership of responsibilities, • Natural ability and desire to work on a team, • Excellent professional communication skills, • You follow through with all assignments in a timely manner, • You give 100% to all tasks and projects you are given, • You actively comment and participate in group collaborations, • You will take full ownership of your projects and follow through to completion, • Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes., • Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data., • Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern., • An initial phone interview with Pattern’s talent acquisition team, • A video interview with a hiring manager, • An onsite interview with a panel of department leaders, • Offer review by executive team, • Be prepared to talk about professional accomplishments with specific data to quantify examples, • Be ready to talk about how you can add value and be the best addition to the team, • Focus on mentioning how you would make a difference at Pattern, • Unlimited PTO, • Paid Holidays, • Onsite Fitness Center, • Company Paid Life Insurance, • Casual Dress Code, • Competitive Pay, • Health, Vision, and Dental Insurance

What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. What’s so great about working on Calendly’s Customer Experience team? We provide a high touch experience to each customer and enable them to maximize our product so that they can gain valuable time back into their day to day. Why do we need you? Well, we are looking for a Customer Support Specialist who has a curiosity for technology, critical problem-solving skills, and a desire to enable customers! You will report to a Manager of Customer Service being on the front lines of customer support issues during our second shift hours. You will resolve tickets via Live Chat, Phone or Email promptly in a fast-paced environment and effectively maintain expert-level product knowledge. You will have the opportunity to participate in Calendly support initiatives and you will be measured by personal and team goals & metrics. Many customers have experienced the value of Calendly firsthand, and our team makes a huge impact on that experience. In order to stay at the top of industry customer service standards, we need to continually grow our team. • Be the first point of contact for our users when they need help or have questions, providing solutions and creating the very best Calendly support experience, • Help our customers schedule more meetings, • Take a consultative approach to problem-solving, • Maintain fantastic written communication skills, • Be a Calendly product, use-case, and scheduling industry expert, • Patiently empathize with customers with every interaction, • Attend ticket audits and receive active feedback on a regular basis, • Document & advance customer and internal issues appropriately, • Go above and beyond to serve our customers and your team (be a self-starter), • Use your technical savviness and resourcefulness to assist customers relatively autonomously, • Take ownership over the customer experience you provide, • 1+ years of experience in software (SaaS) customer support, • Technical software troubleshooting skill and experience, • Live Chat or Phone customer support experience a plus, • Someone who thrives in a challenging, fast-paced environment and enjoys helping people, • A self-starter mentality and desire to make a direct, tangible impact on a rapidly growing product and company, • Drive and ability to thrive in a metrics-focused role and team environment, • Phenomenal written and verbal communication skills, • Outstanding time management skills, • Someone who works collaboratively with a passionate, customer-centric team, • Authorized to work lawfully in the United States of America. Calendly does not engage in immigration sponsorship at this time Our ideal candidate will thrive in a fast-paced, high-volume, email, phone, and live chat-based customer support environment. This role will require product expertise, exemplary time management skills, critical thinking about problem-solving, and effective communication throughout the customer experience. Due to the hours of coverage, it is imperative that the person in this role exercise good, professional judgment and be able to thrive in a relatively self-sufficient context. We're looking for self-starters who are curious and intrinsically motivated to make an impact. In order to best serve our customers globally, and to support multiple time zones, seven days a week. • This role has a consistent 5-day per week work schedule that will include one weekend day: your shift each week will be Tuesday - Saturday, 4pm - 1am EST. Tier 1 Hourly $19.62 - $26.55 USD Tier 2 Hourly $19.62 - $26.55 USD Tier 3 Hourly $19.62 - $26.55 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement___ Candidates residing in California may visit our Notice at Collection for California Candidates here:___ This role may require occasional travel for company events, team collaboration, or offsites.

The range for this role is $116,000 - $167,500 Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered:AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Senior Software Solutions Architect (SSSA) leads technology solution design efforts within one of Christian Care Ministry’s (CCM) domain pillars, following the CCM SDLC process. The SSSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, and working directly with the software delivery team to ensure quality development and release of features. The SSSA coordinates with our project managers, executive sponsors, and departmental “business owners” to ensure organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy. During the project design efforts, the Senior Software Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, 3rd Party Vendors/Partners, Software Delivery Managers, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to Members of CCM's Medi-Share program. Additionally, the SSSA works closely with the Sr. Manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. The Senior Software Solutions Architect works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, and will conduct requirements-gathering from end users, stakeholders, and other SMEs. Essential Job Duties & Responsibilities • Craft value stream software feature roadmaps, prioritizing stakeholder feature delivery alongside architectural improvements, • Translate requirements into end user/stakeholder readable Functional Design documents, • Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person), • Partner with senior leadership across the ministry to support strategic goals with effective technology solutions through the delivery pipeline (ideation, business case development, project planning, execution, maintenance, and retirement), • Properly scope, design, and size business feature delivery efforts, • Provide direction and guidance on solution architecture to the IT Delivery teams through functional design specifications and feature specifications, • Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, costs, etc.), • Serve as Product Owner for Agile Software Delivery teams, • Participate in Design and Sprint sessions following Scrum methodology, • Manage time effectively, communicating project status accurately to Project Managers, • Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns, • Work with architecture and design leadership to design value stream roadmaps to best align with business strategy, • Mentor and guide delivery teams in requirements elicitation, functional design, and decomposition, • Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success, • Support vendor evaluations; responsible for providing recommendations and assessment scoring, • Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional solution requirements that would not be clear to the business, • Drive the sourcing of new solutions to help generate improvements to processes, • Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII, • Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs, • All other duties as assigned Essential Skills & Abilities • Lead with influence as an individual contributor, leveraging data and industry research to support decision-making with stakeholders; excellent candidates possess a winsome personality and exercise active listening skills, • Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions, • Strong hands-on Full Stack application development experience that includes experience across languages and projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Working knowledge of web-focused software architecture including Single-Page Applications, RESTful JSON APIs, Databases, Message Queueing and Pub/Sub, • Strong data analysis skillset to identify product utilization trends and anomalies; excellent candidates can translate stakeholder questions into queries and present results back with narratives, • Basic understanding of artificial intelligence and using it to create efficiencies within one’s personal workflows, • Working knowledge of business process modeling and collaboration tools (Jira, MS Teams, Confluence), • Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level, • Serve as a proven expert of technology with expertise in the design, creation, management, and business use of large enterprise applications, • Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success, • Ability to work in a fast-paced, multi-project environment, meeting commitments and deadlines, • Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology, • Ability to functionally design & specify complex solutions, including As-Is and To-Be diagrams (both user and data flow), functional requirement definition via user stories (As a __, I want __ so I can ___), and functional acceptance criteria definition (Given __ when __ then __), • Ability to effectively partner with a User Experience team for user research, interaction design, information architecture, user interface design, and usability evaluation, • Ability to lead assessment of development budgets and schedules, • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun Core Competencies/Demonstrable Behaviors • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Customer focus - Building strong customer relationships and delivering customer-centric solutions, • Tech savvy - Anticipating and adopting innovations in business-building digital technology applications, • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree with 7+ years experience in software solution design and implementation of complex IT projects OR 10+ years experience in software solution design and implementation of complex IT projects required, • 3+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required, • Experience with domain-driven software architecture, system integration, software development, and data modeling required, • Master’s degree preferred – either in technology (MS) or business (MBA), • Agile software development experience required (certified Product Owner preferred), • Experience in a healthcare-related field preferred, • Experience as a Solution Architect in the health plan industry preferred Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

Location: UK, US, or Canada (Remote) Department: Customer Success Soutron Global is an internationally recognized provider of cloud-based information management systems, trusted by law firms, corporations, government agencies, and cultural institutions worldwide to manage their archives, libraries, and knowledge hubs. Our mission: help organizations transform how they access, manage, and preserve their most valuable information assets. We're building a modern, low-touch / high-engagement support function—one that leverages great knowledge, smart automation, and a customer-first team to deliver fast, relevant, and accurate outcomes at scale. We're looking for an L1 Customer Support Representative who is curious, sweats the details, has a solutions mindset, brings a positive outlook, and genuinely puts customer needs first. You'll be the face and first line of Soutron support—and the Support Leader's right hand in building the knowledge base, workflows, and automations that raise the bar for every customer interaction. • Triage and resolve omni-channel support requests (email, portal, chat, phone) against SLAs., • Leverage the knowledge base, documentation, and internal tooling to deliver fast, relevant, and accurate responses., • Escalate complex issues with complete context so downstream teams can move quickly., • Draft, edit, and maintain knowledge base articles, FAQs, and how-to content., • Identify patterns, process gaps, and automation opportunities—and help implement them., • Partner with the Support Leader on projects that improve first line support and the overall customer experience., • Collaborate cross-functionally with Implementations, Training, Customer Success, Product, and Engineering., • 1–3+ years in a customer-facing support, service, or success role (SaaS or technology environments preferred)., • Curiosity, detail orientation, and a solutions mindset—reaches for the docs and the logs before reaching for an escalation., • Positive, customer-first attitude with excellent written and verbal communication skills., • Systems thinker—sees beyond a single ticket to identify patterns, process improvements, and automation opportunities., • Comfort with ticketing systems, knowledge bases, and modern SaaS applications., • Self-starter who can work independently in a remote environment., • Bachelor's degree in a related field (Information Science, Library Science, Computer Science, Communications, Business, or similar)., • Experience authoring knowledge base / help center content., • Exposure to workflow automation, macros, chatbots, or low-code tools., • Familiarity with APIs, integrations, SSO, or browser-based troubleshooting., • Prior support experience with library, archive, knowledge management, or information management systems., • Join a company with 35+ years of industry leadership in library and information management., • Support mission-critical systems used by prestigious organizations worldwide., • Help build the next generation of our support experience—knowledge, automation, and low-touch / high-engagement workflows., • Clear growth pathway into specialized technical support, implementations, training, and customer success roles.

We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly. Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • Knowledge sharing and process improvement. You will gather client feedback, communicate enhancement requests to Product and Development teams, and train clients on new releases. You will take part in continuous learning and knowledge sharing to drive ongoing improvement across the team. Here’s what you bring: • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation., • The interpersonal skills. You possess excellent verbal and written communication skills, enabling you to build relationships and earn trust with ease. You can interact confidently with customers at any level, delivering clear information and support and translating technical guidance for non-technical audiences. You are a collaborative team member in a virtual environment. You are responsive, exercise sound judgment, and understand the importance of tone, timing, and clarity in every exchange. You value inclusivity and show respect for differing perspectives. Why join? Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team., • A virtual interview with the Director of Operations to discuss the mission and growth strategy of the company. Aquila welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly.

Quantum PRM (Patient Relationship Management) is an innovative healthcare SaaS and communication platform transforming how providers engage with patients. Our cloud-based patient engagement software helps healthcare organizations: * Increase patient participation and satisfaction * Improve compliance and treatment outcomes * Streamline operations for medical teams * Generate more 5-star reviews and grow practice reputation We work with medical practices, dental specialists, and healthcare organizations/DSOs across the U.S. and globally to deliver smarter, automated communication that drives better healthcare experiences and stronger business results. Creating a successful software company starts by building the right team. We’re always looking to connect with people who want to do the best work of their lives—alongside smart, supportive teammates who build great things. As a Customer Support & Success Representative, you’ll be a front-line champion for our clients—helping them get answers quickly, resolve issues confidently, and get more value from the WUWTA platform. This is a non-technical role: you don’t need to code or configure complex systems, but you do need to be comfortable working in a SaaS product, following playbooks, and communicating clearly with healthcare professionals. You’ll support clients primarily through Zendesk/ZOHO (email/tickets) and via phone/Zoom. Your work will directly impact customer satisfaction, retention, and the success of our healthcare customers. Location: Remote (U.S.-based) considered; San Francisco Bay Area candidates welcome Travel: Not required; occasional travel may be possible but is not occurring currently * Provide friendly, accurate, and timely support through Zendesk/Zoho and other channels (email/phone/Zoom). * Troubleshoot common “how do I…?” questions and basic issues using internal guides and checklists. * Guide customers through platform usage, best practices, and next steps. * Identify patterns (recurring questions, friction points) and surface them to the team with clear examples. * Proactively follow up with customers who show low usage or may need coaching. * Help clients improve outcomes such as patient responses, campaign performance, and review generation through simple recommendations and enablement. * Assist with basic onboarding reinforcement: confirming setup details are understood, scheduling refresher trainings, and ensuring early wins. * Triage and escalate technical/product issues to Product, or Engineering with complete, well-documented ticket details (steps tried, screenshots, customer impact, urgency). * Communicate updates to customers clearly and calmly, setting expectations and timelines. * Maintain accurate ticket notes and customer context so anyone can pick up the thread. * Contribute to and improve internal knowledge base articles, macros, and standard operating procedures. * Help refine support workflows so the team can scale (tagging, routing, templates, and FAQs). * Participate in continuous learning about new features, healthcare communication best practices, and customer needs. * Customers feel supported, respected, and confident after interacting with you. * Tickets are handled efficiently with strong documentation and thoughtful triage. * Customers adopt key features and see measurable value (usage improvements, better engagement, more reviews). * Your insights help reduce repeat issues and improve product experience. * 1–3+ years in customer support, customer success, account coordination, or client services (SaaS experience is a plus, Experience in healthcare a plus). * Excellent written communication (you can explain steps clearly and professionally). * Strong listening, empathy, and de-escalation skills—especially with busy healthcare teams. * Organized and reliable: can manage multiple tickets/tasks and follow up proactively. * Comfortable learning tools and workflows (Zendesk, CRM, basic reporting dashboards, Google/Microsoft Office). * Self-starter mindset with good judgment and a positive, solutions-oriented attitude. * High discretion with sensitive information; comfort working in a healthcare-adjacent environment. * Experience supporting healthcare, dental, or medical practices (or similarly high-touch service industries). * Familiarity with Zendesk, Salesforce (or similar CRM), or project/task tools (Wrike, Asana, etc.). * Experience with review/reputation tools, patient engagement platforms, or messaging automation. * Comfort presenting short trainings or walkthroughs on Zoom. * Calm under pressure; you don’t get rattled by urgency. * Detail-oriented; you catch the small things that prevent big problems. * Friendly and professional; you represent Quantum's brand in every interaction. * Collaborative; you partner well with Implementation, Product, and Leadership. * Friendly, supportive, and adventurous environment with engaged colleagues * Casual, comfortable, professional work culture * Comprehensive, benefits package * Diverse, inclusive workplace where we learn from each other * Equal opportunity employer and a great place to work

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Support Representative, offering flexibility with a remote work arrangement in Bulgaria, complete with paid relocation. This role is ideal for individuals passionate about providing exceptional customer service while exploring the beautiful culture and scenery of Bulgaria. • Deliver outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat., • Respond to inquiries about products, services, and company policies with accuracy and professionalism., • Effectively manage and resolve customer complaints and issues, ensuring a positive customer experience., • Maintain accurate records of customer interactions and feedback in our CRM system., • Collaborate with different teams to implement effective solutions and enhance service delivery., • Stay informed about company products and industry trends to provide knowledgeable assistance., • Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus., • Experience in customer service or support roles is preferred., • Strong communication skills with a focus on building positive relationships with customers., • Excellent problem-solving abilities and a proactive approach to customer inquiries., • Familiarity with customer service software and CRM systems is beneficial., • Ability to work independently in a remote setting while maintaining team collaboration., • A willingness to relocate to Bulgaria and adapt to a new cultural environment., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • Performance bonus, • And Much More...

Based in Austin, Texas, TrueDialog is a Communications Platform-as-a-Service (CPaaS) company that offers an enterprise-grade SMS messaging platform designed for businesses of all sizes. Our award-winning platform is transforming how organizations connect with customers through text messaging - today's most engaging and responsive channel - with powerful capabilities and simplified implementation. Through superior features, industry-leading security, and direct carrier connections, the platform deliver enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. We are seeking a Sr. Product Manager to augment the customer and market needs and contribute to the vision, strategy, development and execution of our SMS, MMS, Voice and RCS communications platform. This role will report directly to the Chief Technology Officer (CTO) and will also work closely with the CEO, and other members of the leadership team as needed. The ideal candidate will be instrumental in collaborating with the CTO to help shape the product roadmap and run product operations, ensuring product excellence, and delivering innovative solutions that meet the evolving needs of enterprise customers and partners, and keep TrueDialog at the forefront of innovation. The ideal candidate will act as the crucial bridge between product development, sales, and marketing. He/she will have a strong understanding of the technology and work closely with the product owners, to effectively translate timelines and product details to marketing and sales, and also translate market and customer needs into requirements for the product owners. Key Responsibilities • Product Operations Leadership, • Collaborates with the leadership team to capture product vision and strategy and produce company-wide associated work products, • Work with the CTO and Product Owners to manage the product roadmap, aligned with company goals and market trends., • Identify opportunities for innovation in messaging workflows, integrations, and compliance-driven features., • Partner with the CTO to align product initiatives with technical architecture and scalability plans., • Work with leadership to ensure all new feature requests are based on quantified business cases such as revenue improvement, retention improvement, or competitive parity., • Execution & Delivery, • Work closely with the tech team to deliver high-quality product releases., • Establish KPIs and success metrics to measure product adoption, customer satisfaction, and revenue impact, in coordination with customer success, marketing and finance., • Drive prioritization and resource allocation across competing initiatives., • Customer & Market Insight, • Engage with customers, partners, and industry stakeholders to gather insights and translate them into product requirements., • Monitor competitive landscape and regulatory changes (e.g., carrier rules, TCPA, potentially GDPR with future expansion) to ensure compliance and differentiation., • Leadership & Collaboration, • Work closely with product managers/owners and foster a culture of accountability, innovation, and operational excellence., • Serve as a product voice in executive discussions, providing clear updates and strategic recommendations., • Collaborate closely with engineering leadership to balance speed, scalability, and compliance., • Collaborate with a team of product owners, ensuring alignment across product lines and team efficiency, • Actively learn and understand each product owner’s area of expertise to foster collaboration and cross-domain innovation., • Build a unified product culture that values knowledge-sharing and collective accountability., • Marketing Partnership, • Work with the Marketing team to translate technical features into clear, non-technical product descriptions and highlight business value, for campaigns, collateral, and customer communications., • Ensure product positioning resonates with diverse audiences, from technical buyers to business decision-makers., • Documentation & Knowledge Management, • Develop and maintain comprehensive product documentation, including feature specifications, release notes, and compliance updates., • Identify areas requiring updates and ensure documentation remains accurate, accessible, and aligned with regulatory standards., • Proven experience (6+ years) in product management, ideally at communications, SaaS, or messaging platform start-up or earlier stage founder-led companies., • Strong understanding of SMS/MMS technologies, carrier ecosystems, APIs, and compliance frameworks. Knowledge of RCS a plus, • Demonstrated ability to translate technical concepts into successful business outcomes for diverse audiences., • Track record of leading cross-functional teams and delivering products at-scale., • Excellent communication, stakeholder management, and executive presentation skills. The ideal candidate can effectively translate highly technical concepts into valuable content for the marketing and sales teams., • Analytical mindset with experience in data-driven decision-making and customer-centric product design., • Adept at navigating complexity, rapid decision cycles and evolving priorities., • Proven ability to translate founder intent into executable product plans while balancing structure, delivery discipline, and business outcomes., • Proactive, independently goal-driven, high integrity, highly organized., • Negotiation skills, particularly in reconciling diverse perspectives in the organization., • Advanced experience with Jira & Confluence and other products in the Atlassian ecosystem. Preferred Qualifications • Experience with US and Canadian messaging regulations (e.g., TCPA, carrier compliance)., • Background in enterprise SaaS or B2B communications platforms., • Familiarity with cloud infrastructure (Azure, AWS) and API-first product design., • Prior experience with CRMs such as Salesforce, HubSpot, Microsoft Dynamics, • Master’s in Product Management (MPM) or advanced degree in technology, business, or related field., • Prior product leadership experience and certifications, • Dynamic Work Environment: Join a passionate team in a fast-growing company with a strong product foundation, proven financials, and ambitious growth plans. This is an opportunity to shape the future of enterprise SMS communications in a high-growth environment including direct collaboration with the CTO and executive leadership team., • Competitive Compensation: Attractive salary and benefits package in a remote company, including 70% of employee health benefits paid, 401k, strong PTO, and professional development opportunities., • Growth Opportunities: Be a key player in a market that is poised for exponential growth, and scale-up environment where your insights and leadership will directly impact the company’s future, • Innovative Culture: Work in a collaborative culture of innovation, compliance, excellence, and customer impact. This is a forward-thinking setting that values innovation, creativity, and data-driven decision-making with a strong team and proven Executive team

AIP Publishing is a leading publisher of the physical sciences. Working with us means being part of a mission: to accelerate scientific discovery while reimagining the future of scholarly publishing. AIP Publishing helps brilliant work make a global impact. We’re building a living network of knowledge to spark thinking, connect people, and drive new ways forward — empowering a vibrant global community using science for good. We foster a collaborative, creative atmosphere and encourage a workplace culture that maximizes individual contributions. We’re always looking to evolve the ways we think and operate, and we actively encourage an environment where everybody feels comfortable, seen, and able to do their best work. We’re looking to hire and develop colleagues who are astute, flexible, and always striving to “solve better problems” through thoughtful consideration of individual, team, organizational, and customer impact. The Manager, User Support & Applications reporting to the Director, Enterprise Apps & Infrastructure, is a hands-on leader who sits at the intersection of technology, people, and process—shaping how staff across AIP Publishing experience and use digital tools every day. This role blends strategic platform ownership with user-centered service design, empowering teams to work smarter through well-governed systems, strong adoption, and meaningful engagement. If you enjoy translating real user needs into practical, scalable solutions—and leading a small team to do their best work—this is an opportunity to make visible, organization-wide impact. How you’ll make an impact: Leadership & Team Development • Lead, coach, and develop the Support Solutions Specialist and User Engagement Specialist, creating clarity of roles, goals, and growth pathways., • Build a culture of proactive service, empathy, and accountability within the team., • Establish and monitor clear objectives and key results (OKRs) for the team — focused on adoption, user satisfaction, and service quality., • Design repeatable feedback loops so the team continuously surfaces user insights, pain points, and opportunities to improve AIP’s digital ecosystem. Platform Ownership (Working Manager Component) • Serve as Jira Product Owner and Administrator, ensuring structure, workflows, automation, and governance reflect business needs and stay clean, scalable, and well-documented., • Partner with the team on Microsoft 365 governance, automation, and user adoption., • Oversee Smartsheet, Miro, and DocuSign administration through the team, providing guidance, governance, and integration opportunities., • Drive consistency in access management, template use, reporting standards, and inter-tool integrations., • Translate business requests into technical configurations and vice versa — ensuring both usability and compliance. User Engagement & Two-Way Communication • Design and lead a structured user engagement program — regular listening sessions, surveys, office hours, and department-level partnerships., • Ensure a two-way information stream between IT and the business: users feel heard, and the IT team stays connected to real-world needs., • Partner with department leads to identify pain points and develop solutions that improve productivity and satisfaction., • Communicate tool changes, new features, and best practices through digestible, ongoing engagement (e.g., newsletters, workshops, “what’s new” sessions). Enablement Strategy & Roadmap • Develop and maintain a Digital Enablement Roadmap that aligns platform investments and process improvements to business priorities., • Prioritize initiatives that streamline workflows, improve transparency, and reduce friction for staff., • Champion and measure adoption of “ways of working” frameworks (OPOs, RACIs, retrospectives, cross-functional planning)., • Identify opportunities for automation or simplification of routine tasks through M365, Jira, or other tools. AI and Future Enablement • Partner with the Director on evaluating and piloting AI tools that enhance productivity and user support., • Lead enablement efforts to help staff leverage AI in their day-to-day work responsibly and effectively., • Curate and communicate AI success stories, tips, and training. What you're great at: • Strong understanding of Microsoft 365 (Teams, SharePoint, OneDrive) and related collaboration ecosystems., • Proven ability to lead small teams, set direction, and build operational maturity., • Excellent communication and facilitation skills — equally comfortable working with executives, end users, and technical peers., • Familiarity with Smartsheet, Miro, or DocuSign administration a plus., • Familiarity with AI productivity tools and process automation technologies preferred. What we’re looking for: • 8+ years of experience in IT service delivery, digital workplace, or technology enablement roles., • Deep hands-on Jira expertise — able to design, configure, and govern at scale, including automation, workflow management, and reporting., • Experience designing feedback programs, conducting stakeholder interviews, and managing change. Our excellent total rewards package includes: • A remote workforce with staff based in NY, NJ, CT, MD, VA, PA, MA, RI, or Washington, DC, who meet in person for collaboration, training, strategic planning — and fun!, • Generous paid time off and paid sick and safe leave, • Flexible Work Schedule, • Competitive medical, dental and vision benefits, • Exceptional retirement benefits, • Monthly remote stipend, • Training and Tuition assistance, • Employee Assistance Program Salary Range: $120,000 - $145,000 At AIPP, we offer competitive compensation based on the role, experience, and other relevant factors. Under the New York Convenience Rule, all employees, regardless of their residence in other states, will be taxed at the New York State tax rate. Employees may also have additional state-specific tax obligations depending on where they live. A wholly owned not-for-profit subsidiary of the American Institute of Physics (AIP), AIP Publishing’s mission is to advance, promote, and serve the physical sciences for the benefit of humanity by breaking barriers to open, fair research communication and empowering researchers to accelerate global progress. AIP Publishing supports the charitable, scientific, and educational purposes of AIP through scholarly publishing activities on its behalf and on behalf of our publishing partners. Our publishing portfolio includes digital books, AIP Conference Proceedings, and peer-reviewed journals across a spectrum of research areas, including our flagship titles Applied Physics Reviews, Applied Physics Letters, Journal of Applied Physics, and The Journal of Chemical Physics. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law.

Job Title: Appian Developer Location: Remote, USA Clearance: Active Secret clearance Type: Full-time, W2 About VivSoft: VivSoft is a mission-driven technology company specializing in Cloud, Enterprise DevSecOps, Artificial Intelligence, and Digital Experience. We build secure, scalable, and automated solutions that support digital transformation across federal environments. Our team is made up of strategists, engineers, designers, and creators focused on delivering modern technology solutions to complex mission needs. Job Summary: We are seeking an experienced Appian Developer to provide technical leadership, solution design, and hands-on development support for complex BPM-based applications. This role focuses on designing business logic, process flows, UI screens, and database interactions within Appian while supporting the full software development lifecycle. The ideal candidate will have strong Appian development experience, solid SQL skills, Agile experience, and the ability to mentor junior developers in a fast-paced, customer-focused environment. Key Responsibilities: • Design, develop, and maintain Appian BPM solutions, including process models, business logic, UI screens, and plug-ins, • Work closely with Business Analysts to gather requirements, prototype solutions, and validate user story acceptance criteria, • Review Appian development efforts and sign off on design and implementation, • Develop SQL queries, update data models, and apply database best practices including indexing, triggers, and data structure design, • Perform unit testing, debugging, and technical problem resolution, • Coordinate with team members to ensure proper implementation of fixes, testing, and configuration management, • Manage daily work within Jira, Confluence, Bitbucket, and Bamboo, • Partner with DevOps team members to support timely and reliable releases to the customer, • Ensure applications maintain data integrity, security, and best-practice standards, • Mentor junior BPM developers and support team capability growth, • Appian software development experience, • Experience with BPM platforms such as Appian, JBoss BPMS, Activiti, Oracle BPM, IBM BPM, or Pega, • Current Appian Associate Developer or Senior Developer certification, • Experience using Appian add-on tools such as Expression Unit Tests, Deployment Automation Manager, FitNesse, SAIL UI, or Smart Services, • Experience with Appian 7.x and/or 20.x design and implementation, • Ability to translate software requirements into Appian applications and prototypes, • Strong SQL and database development skills, • Understanding of web development and design languages, • Hands-on experience with Agile software development methodologies, • Strong analytical, troubleshooting, and problem-solving skills, • Excellent written and verbal communication skills, • Strong interpersonal and customer service skills, • Ability to work independently, manage priorities, and adapt to changing environments, • Active Secret clearanceBenefits:, • Comprehensive Medical, Dental, and Vision Plans (Healthcare benefits are 100% employer-paid for employees only), • Life Insurance, • Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays), • 401K Retirement Plan with employer match, • Professional Development Training Reimbursement.

Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees. What we’re looking for: We are seeking a Tax Accountant to join the growing tax team at Rover. Your primary responsibilities will include preparation of the Company’s state and local indirect returns, business licenses, financial statement reserves, information reporting returns, and correspondence with our customers. You are detail-oriented and results-focused, and have excellent organization and communication skills. You enjoy collaborating with others to support team projects and goals, as well as company-wide initiatives, but can also work independently. This position is based in our Seattle office, where we have hybrid in-office/working from home arrangements. • Prepare federal, state, and local filings, with a primary focus on indirect taxes and information reporting, • Assist Rover’s tax information reporting process in US federal, state and international jurisdictions, • Business process internal controls for indirect tax, • Engage with tax authorities on questions and discrepancies, • Assist in the resolution of customer service questions related to indirect tax and informational reporting, • Assist in the maintenance and reconciliation of indirect tax GL accounts, • Contribute to monthly financial statement close processes and accruals, • Work with the legal team with sensitive information verification, • Other tax projects, as needed, • Bachelor's degree in accounting, advanced tax degree, or equivalent experience required, • 1-3 years of experience in public accounting and / or a corporate tax department required, • Proficiency in Microsoft Office, especially Microsoft Excel, • Basic knowledge of indirect tax, • Strong attention to detail, • Commitment to excellent customer service, • Effective communication and interpersonal skills, • Licensed CPA, • Experience with NetSuite, Avalara, and internally developed transactional databases, • Experience in a large corporate tax environment, • Experience with indirect tax, • Experience in SQL, • Competitive compensation, • 401k match, • Flexible PTO, • Competitive benefits package, including medical, dental, and vision insurance, • Commuter benefits, • Bring your dog to work (and unlimited puppy time), • Doggy benefits, including $1000 toward adopting your first dog, • Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly, • Regular team activities performed in-person and virtually, • In the greater Seattle area the first year salary range is $77,001-$99,235. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a Site Reliability Engineer (SRE) to join our team and help build and maintain highly reliable, scalable systems. This role combines software engineering and operations expertise to ensure our services meet ambitious reliability targets while enabling rapid development and deployment. This position requires approximately 50% software development and 50% operational work, focusing on automation, monitoring, and system reliability rather than manual operations. The team works collaboratively with our platform, application and database teams to provide a reliable and available service. Key Responsibilities: • Observability & Monitoring • Dashboards & Metrics: Design and implement comprehensive dashboards. These dashboards cover OS/platform level monitoring and application-level monitoring. These dashboards are broken into primary (RED) and secondary indicators (USE)., • Availability & Reliability: Establish and maintain SLIs (Service Level Indicators), SLOs (Service Level Objectives), and error budgets for the service., • Performance Monitoring: Build alerting systems and performance monitoring to proactively identify and resolve issues before they impact users., • Incident Response: Participate in on-call rotations and lead incident response efforts, including post-mortem analysis and remediation. Maintain the official on-call routing. Assign and track application level problems to the engineering team. • Infrastructure Automation & Deployment • CI/CD Pipeline Management: Maintain continuous integration and deployment pipelines working with our cloud and on-premise deployment teams., • Infrastructure as Code: Develop and maintain infrastructure using tools like Terraform, Ansible, or similar., • Configuration Management: Automate system configuration and ensure consistency across environments. Provide recommendations for and implement best practices for configuration control. • Security & Compliance • Security Automation: Ensure security scanning systems are in place and review escalated vulnerabilities., • Access Control: Maintain proper authentication, authorization, and audit logging systems., • Compliance Reporting: Ensure systems meet regulatory requirements and industry standards., • Security Incident Response: Participate in security incident response and remediation efforts. • Cost Optimization • Resource Management: Monitor and optimize cloud resource usage and costs looking for planned and unplanned resource changes., • Capacity Planning: Analyze usage patterns and plan for future capacity needs., • Cost Analysis: Provide recommendations for cost-effective architecture and resource allocation., • Right-sizing: Implement automated scaling and resource optimization strategies. • Common Services & Platform Engineering: • Shared Infrastructure: Build and maintain common services like notification systems, caching layers, and message queues or third-party software stacks., • Database Operations: Manage database reliability, performance, and scaling (where not handled by dedicated DB teams)., • Service Mesh & Networking: Implement and maintain service discovery, load balancing, and network policies., • Developer Tools: Create and maintain tools and platforms that improve developer productivity and system reliability. Required Qualifications: • Operational Experience • Production Systems: 3+ years managing large-scale production environments., • On-call Experience: Comfortable with 24/7 on-call responsibilities and incident response., • System Administration: Strong Linux/Unix system administration skills., • Networking: Understanding of TCP/IP, DNS, load balancing, and network security., • Database Systems: Experience with SQL and NoSQL databases in production environments. • Technical Skills • Programming Languages: Proficiency in at least two of: Python, Shell, PHP, Java, or similar languages., • Cloud Platforms: Experience with one of AWS, GCP, or Azure infrastructure and services., • Containerization: Hands-on experience with Docker, Kubernetes, and container orchestration., • Monitoring & Observability: Experience with Prometheus, Grafana, ELK stack, or similar tools., • Infrastructure as Code: Proficiency with Terraform, CloudFormation, or similar tools., • Version Control: Expert-level Git usage and collaborative development practices. • SRE-Specific Knowledge • SLI/SLO Management: Experience defining and maintaining service level objectives., • Error Budget Policy: Understanding of error budget concepts and implementation., • Toil Reduction: Track record of identifying and eliminating repetitive manual work., • Capacity Planning: Experience with performance testing and capacity management. Preferred Qualifications: • Bachelor's degree in Computer Science, Engineering, or equivalent experience., • Experience with microservices architecture and distributed systems., • Knowledge of security best practices and compliance frameworks., • Experience with chaos engineering and reliability testing., • Previous experience in an SRE or DevOps role at a technology company., • Contributions to open-source projects or technical communities. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $71,800—$190,000 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ___. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

OFFICE OF INFORMATION TECHNOLOGY - MAINE IT MAINE DEPARTMENT OF TRANSPORTATION APPLICATION DEVELOPMENT TEAM Opening Date: June 18, 2025 Closing Date: July 3, 2025 Job Class Code: 0866 Grade: 27 Salary: $71,993.86 - $101,161.81*/Annually (includes 23.66% recruitment & retention stipend and eligible for an additional 5% training bonus) ___ Position Number: 004250401 You are a talented senior-level professional who is driven toward success. You are a go-getter, always seeking ways to expand your knowledge, and encourage others to do the same. You enjoy clearing hurdles as you strive for excellence. If this describes you, we want you on our TEAM!! OVERVIEW: The Department of Administrative and Financial Services (DAFS) Office of Information Technology (OIT) provides information technology support to over 13,000 employees. OIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies. MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we: • Practice Customer-focus, ensuring that our customers are heard, and their needs are met., • Hold ourselves to a high level of Accountability by being transparent with our stakeholders., • Maintain an effective level of Responsiveness by providing timely updates in a proactive manner., • Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors. ABOUT THE JOB DETAILS: This is advanced technical services work involving the analysis, design, development, and implementation of diverse application systems. Responsibilities include system development, designing systems and/or enhancements to existing systems, debugging, documenting, and maintenance of multiple systems. Tasks will involve analysis, requirements gathering, and technical program design assignments. Some small project manager assignments will also be assigned. Candidates are expected to have strong problem-solving and organizational skills, be able to work independently and in a team environment and interact effectively with our business partners. WHAT IS IN IT FOR YOU? Hybrid Work Opportunity – This position is a hybrid remote/onsite position. The onsite location is in Augusta, Maine and the remote location must be within the state of Maine. • You will have an opportunity to have fun, learn and develop new skills while working with a highly talented and dedicated team of software developers and key stakeholders at MaineDOT., • You will be analyzing issues and design solutions resulting in projects of various sizes., • You will have an opportunity to work with a dedicated team of software developers and key stakeholders at MaineDOT., • You will be performing analysis of issues and will design solutions which will result in projects of various sizes., • You will be part of the technical team making the needed modifications and then implementing those modifications to the production applications., • You will have the opportunity to add your experience and expertise to Maine state government in a collaborative working environment. WHAT WILL YOU DO? As a senior developer in the role of senior programmer analyst, you will have primary responsibility for supporting MaineDOT in house developed Financial system (Free2000), as well as other legacy MaineDOT applications. This is an advanced technical and analytical position. Responsibilities include requirements gathering, designing, coding, testing, debugging, documenting, and maintaining complex database environments. Other duties will include research, analysis, consulting services, and providing technical advice to management and business staff. Employees in this classification are competent to work at the highest technical level under limited supervision. WHAT WE EXPECT? The ideal candidate possesses the following: • Knowledge of all phases of the software development life cycle as well as the project development cycle., • Strong problem solving skills with the ability to trouble shoot issues and extend our coding frameworks., • Possess strong oral and written communication skills including the ability to write clearly and effectively to communicate complex technical solutions., • Experience in development technologies, • Oracle – PL/SQL, Oracle Database (19c), • SQL, • Microsoft - C#, .NET framework. Web.API, Microsoft Visual Studio 2015 or above, Node JS and SQL., • Experiences with any of the following will be considered a plus:, • JSON, RESTFUL Web service API, JavaScript, TypeScript, and Angular 2, • SQL Server Database, • SaaS design pattern, • MV* and SPA design patterns, • ORM technology, such as Microsoft Entity Framework or nHibernate, • Knowledge of systems development, documentation standards, and methodologies. Experience with agile development methodology and practices is considered a plus., • Experience in diagnosing and correcting system malfunctions., • Ability to design, conduct, and evaluate system testing., • Must be able to accomplish tasks in a timely manner with limited supervision., • Experience with mentoring junior staff members., • Must be comfortable working directly with the end-user community to capture, refine, and verify business requirements, as well as translate those requirements into technical tasks., • Desire and commitment to a high level of support to the customer, establishing and maintaining a positive relationship. MINIMUM QUALIFICATIONS: • Four (4) years of computer programming experience utilizing higher level languages including two (2) years at the Programmer Analyst level or equivalent -OR-, • a Bachelors Degree in Computer Sciences including two (2) years at the Programmer Analyst level or equivalent., • A Masters Degree in Computer Science may be substituted for one (1) year of programming experience. The selected candidate will be required to pass the required background checks(fingerprinting may be required) as a condition of employment. This position is not eligible for visa sponsorship or STEM OPT extensions. Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: • Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave., • Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the ___ for you and your family, including the percentage of dependent coverage paid by the State., • Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value)., • Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). State employees are eligible for an ___, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the ___. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. As a Sr. Software Engineer you will be a member of our Global Cloud Services organization. In this challenging role, you will have the opportunity to build next generation customer facing cloud Observability tools. You will also work cross functionally with multiple teams on the design, architecture and implementation of our Observability platform with the focus on AI powered UX that enables self-service monitoring for our customers. This role requires the candidate to spend 90% of time on UI development and 10% on backend development. What you get to do in this role: • Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability., • Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery, • Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs., • Contribute to the design and implementation of new products and features while enhancing existing product capabilities., • Integrate automated testing into development workflows to ensure consistent quality across releases., • Participate in design and code reviews ensuring best practices in performance, maintainability, and testability., • Develop comprehensive test strategies covering functional, regression, integration and performance aspects, • Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality Write clean, maintainable, and modular code by applying best practices in software architecture and engineering and leverage AI-assisted design and development tools to accelerate implementation and enforce consistency across the codebase. Own the End-to-End Software Development Lifecycle (SDLC) • Collaborate closely with product owners to gather detailed requirements and translate them into technical solutions., • Embedding intelligent capabilities such as automation, personalization, and predictive insights into the core of the user experience., • Act as a mentor to peers and junior engineers by sharing AI/ML and software engineering knowledge through code reviews, design sessions, and technical discussions. To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry., • Proven experience designing and delivering AI-powered user experiences, including conversation design, LLM integration, prompt engineering, and retrieval-augmented generation (RAG)., • 1+ years of integrating Copliot/windsurf (or equivalent), • 5+ years of experience in software engineering, with a track record of delivering high-quality products + reviews risks with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience., • Strong knowledge of UX principles (human-centered design, trust, transparency, error recovery) and ability to apply them to autonomous and semi-autonomous AI agents., • Deep knowledge of Javscript, AJAX, JSON, HTML, XML, CSS, REST, High charts and associated frameworks, • Passion for evaluating root causes with LLMs and problem solving, domain expertise preferred, • Strong skills in Java and related frameworks, • Strong skills in CI/CD pipelines, containerization (Kubernetes, Docker), and cloud-native deployments using AI-assisted tools, • Strong in query language - SQL, Prometheus Query Language, • Preferred: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry., • Excellent troubleshooting, debugging, and performance optimization skills in distributed and enterprise environments., • Strong collaboration and stakeholder communication skills, with the ability to influence product direction and champion AI-first design principles., • Preferred: Hands-on expertise with AI orchestration frameworks and building workflows for agentic or multi-agent systems., • Development experiences on the ServiceNow Platform is a big plus., • Proficiency in Python, Java, or similar object-oriented languages., • Experience with modern front-end frameworks such as Angular, React, or Vue., • Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization, • Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines, • Understanding software quality principles including reliability, observability, and production readiness., • Ability to troubleshoot complex systems and optimize performance across the stack., • Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency., • Build and deliver high-impact software that powers digital experiences for millions of users., • Collaborate in a culture that values craftsmanship, quality, and innovation., • Work symbiotically with AI and automation tools that enhance engineering excellence and drive product reliability., • Be part of a culture that encourages innovation, continuous learning, and shared success. GCS-23 For positions in this location, we offer a base pay of $128,900 - $219,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. ezCater values technology, and particularly data, as a differentiator and a key component of our success. It powers everything we do. As we roll out our new Customer Service Agent Experience (CCO) pillar and modern CCaaS stack, we’re hiring a Data Product Manager within the Enterprise Data pillar to lead the data products that power world‑class customer support. This role sits in our Enterprise Data (Architecture, Governance, Services) pillar on the Data Activation > Product / Growth / CCO horizontal service, partnering closely with CCO product, operations, and engineering leaders to define how we measure support outcomes, connect our platforms, and ship trusted, actionable data into the tools agents and leaders rely on every day. What You'll Do: • Identify Value: Partner with CCO pillar leaders, Customer Service Operations, and Data Engineering to understand how we define an “effortless, empathetic, and consistently excellent” support experience, and translate that into a clear data vision, metrics, and use cases (e.g., total agent time per order, CS cost as % of revenue, CSAT, self‑service and deflection, first contact resolution, and contact‑per‑order guardrails)., • Bridge Gaps: Convert CCO business needs into actionable data product requirements by mapping how customer, order, ticket, and interaction data flows across our CCaaS platform, Salesforce Service Cloud, internal CS tooling, and the Enterprise Data Hub, and ensuring we have robust models for agents, contacts, queues, channels, and workflows., • Build a CCO Data Roadmap: Develop and maintain a multi‑quarter data roadmap for the Customer Service Agent Experience pillar, balancing foundational work (canonical schemas, data quality, lineage, SLAs) with high‑leverage use cases such as operational dashboards, WBR/MBR reporting, performance scorecards, forecasting inputs, and data powering in‑product support experiences and automations., • Coordinate: Facilitate cross‑functional development of key CCO data assets by coordinating the teams that produce, shape, and consume them — including Data Engineering, CCO tech (CCaaS and Service Cloud integrations), Analytics, Finance, and partner Product pillars — to align on definitions, ownership boundaries, and delivery plans., • Deliver: Work with your partner teams to deliver data features on your roadmap — from new subject‑area marts and metrics layers to data contracts and ELT pipelines — and communicate status, tradeoffs, and expected impact to CCO, Enterprise Data, and Technology leadership., • Increase Adoption & Track Value: Treat CCO data as a product. Lead user acceptance testing with CS operations, team leads, and analysts, drive adoption of self-serve data products, and measure the impact of your work on stakeholder satisfaction, on‑time delivery, data quality, and adoption, as well as on the pillar’s core outcome metrics., • Own It End‑to‑end: Own value discovery, requirements, feature prioritization, roadmapping, stakeholder coordination, UAT, documentation, and adoption tracking for the CCO‑focused data products you own. Be the authoritative expert on how support data is modeled and activated, resolving questions and inconsistencies by tracing lineage across systems and ensuring a single source of truth for CCO metrics and reporting. What you have: • 2+ years of experience as an owner of Data or Analytics Products, with direct Data Product Management experience strongly preferred; experience with customer service, CX, or other operational analytics products is a plus., • 3+ years of experience working in or directly with Data Engineering or Analytics teams, ideally including exposure to operational data from systems like CCaaS platforms, CRM/Service Cloud, or ticketing tools., • A data analytics background with a demonstrated ability to work collaboratively with business and engineering partners — especially operations and support teams — to translate business needs into data products that drive measurable improvements in outcomes., • Experience with data warehousing, data lakes, ELT processes, and enterprise data platforms such as Snowflake, Redshift, or BigQuery, with strong proficiency in SQL to explore, validate, and define requirements for support‑related data., • Strong communication skills, with the ability to explain technical concepts and tradeoffs to non‑technical audiences (e.g., CS leaders and frontline managers) and work seamlessly with Engineering and Analytics groups; a track record of developing complex multi‑quarter product plans that align business and engineering priorities., • Project delivery skills, including the ability to partner with scrum teams to translate roadmap priorities into epics and stories, and to track progress and risks into credible delivery timelines based on team velocity., • Experience with SQL and BI tools such as Tableau, Sigma, or Looker to analyze data, build prototypes, and define or validate CCO dashboards, reports, and KPIs., • Experience with Agile software development tools such as Jira and collaboration tools such as Confluence, Monday, or Productboard., • A disposition that is friendly, flexible, and pragmatic, with a strong bias toward action and the desire to learn something new every day, navigate ambiguity in a new Pillars & PODs model, and continue to grow as a data product leader. The national total target cash compensation range for this position, including base salary and bonus target, is $133,000–$174,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, ___ (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our ___ #BI-Remote

Capio Group is looking for an experienced Reporting/Analytics Consultant! Full-time employee - Remote Salary: $100,000 - $115,000 About Us: Capio Group is a California-based Information Technology Consulting firm serving the public sector since 2010. We assist the Government in delivering large, complex systems and solutions. Capio Group is a small, but quickly growing firm that mixes good ideas, with great people, to achieve extraordinary results for our clients. We offer the salary and benefits of the bigger companies, with the added bonus of a flexible workplace and a great work-life balance. Scope of Work: Capio Group is looking for an experienced Reporting/Analytics Consultant to work as a part of the team to enhance the client's existing systems into a single solution by integrating a centralized database system. This integrated solution will eliminate duplicate and redundant data systems which would improve the tracking, regulation of licensing, compliance, and laboratory activities. The centralized system would streamline services for consumers, support more robust reporting, such as real-time tracking of applicant, licensee and compliance performance measures, trend analysis to inform policy development, and data-driven adjustments to business processes that increase efficiency and accountability. A centralized system would strengthen the client oversight by increasing operational efficiency, supporting evidence-based decision-making, improving customer service, and accelerating regulatory responsiveness. The Reporting/Analytics Consultant will be responsible for tasks including but not limited to: • Perform all tasks within the Technical Team during the development, implementation, and maintenance and operations of the client’s solution., • Management of Reports Requirements and Reports Specifications, • Enterprise Reporting Framework and Reporting Platform, Architecture Improvements., • Design and development of Business Intelligence reports and dashboards., • Provide data and technology support necessary to enable the client to meet related business objectives., • Will ensure the timely creation of reports to meet various business needs, as well as assist in batch file testing, defining processes, standards, and best practices in reports development., • Helping the client establish an enterprise reporting framework that aligns with other areas of the overall enterprise architecture., • Provide a plan detailing the data flow, and tools necessary to maintain data quality standards and synchronicity with the systems., • Defect and incident management similar to Information Technology Infrastructure Library (ITIL) methodology., • Security monitoring, assessments, and variance management., • Testing and development as it relates to interfaces meeting set standards and requirements., • System or environment monitoring and reporting for uptime agreements and useful metrics., • Data governance, publishing, and analysis on an ongoing or ad-hoc basis., • Within the last ten (10) years, must have a minimum of five (5) years of experience as a data analyst or in other quantitative analysis or related disciplines, such as researcher, data engineer or BI analyst., • Must possess a Bachelor’s Degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of the degree must be provided upon request., • Within the last ten (10) years, must have a minimum of five (5) years of working with enterprise reporting and analytics., • Within the last ten (10) years, must have a minimum of two (2) years of hands-on experience with Google Cloud Platform (BigQuery, Looker, Data Studio)., • Must possess Google Cloud Data Engineer or Analytics certifications. A copy of the certification must be provided upon request. May not be substituted with additional experience. A copy of the certification must be provided upon request., • Within the last ten (10) years, must have a minimum one (1) year of experience with Accela Civic Platform or Accela licensing and enforcement modules., • Must be able to provide a client/user end reference contact information for each applicable project meeting the requirements upon request in the qualification form. In addition, you must be able to submit completed reference forms when requested. Each reference form must be signed by the referenced individual. The reference contact must be a representative of the company for which the project was developed and must have served in a management or supervisory role.Desirable Experience:, • Within the last ten (10) years, ability to work with data from COTS platforms (e.g., Accela) and integrated systems., • Within the last ten (10) years, experience designing dashboards for regulatory, compliance, or enforcement reporting.

Quick Summary Own the “why” behind conversion. Connect data across tools, surface insights, and partner with engineering to ship improvements that drive measurable growth. Who we are Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it hardest. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: -Built In Chicago’s Best Places to Work, Midsize Companies (2021-2026) -Forbes’ America’s Best Startup Employers (2021-2024) -Inc. 5000 Fastest-Growing Private Companies -Forbes’ Fintech 50 -Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We’re excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit ___ and see how we work. The opportunity We’re looking for a data-driven Product Manager to help us unlock growth by connecting the dots across our sales and acquisition ecosystem. This role exists to turn fragmented data into clear, actionable insight — and then translate that insight into product improvements that drive conversion. You’ll work across five core data sources — site behavior (FullStory), customer segmentation (Twilio Segment), CRM (HubSpot), call performance (Regal), and internal policy and quote data — to understand where we’re winning, where we’re losing, and why. From there, you’ll partner closely with engineering to prioritize and ship solutions that improve outcomes for both our business and our customers. Your responsibilities * Analyze and synthesize data across multiple systems to identify where leads drop off and what drives conversion * Own the identification and prioritization of high-impact growth opportunities based on data-driven insights * Define, scope, and deliver product improvements in partnership with data engineering teams * Define and manage the data layer as the single source of truth for core business metrics, enabling consistent, reliable, and self serve analysis * Establish clear definitions and alignment on key metrics across sales and operations * Improve data quality and instrumentation to ensure accurate and reliable decision-making * Translate complex, multi-source data into clear narratives and actionable recommendations * Partner cross-functionally to ensure insights lead to measurable business outcomes Success in this role In your first 6–12 months at Kin, success is less about checking boxes and more about the impact you create. You’ll use your skills and judgment to take ownership of meaningful work, improve how we operate, and help move Kin’s mission forward. Along the way, you’ll deliver outcomes that make a real difference for both Kinfolk and the homeowners we serve. By the end of your first year, you'll have established yourself as a trusted owner, showing meaningful progress across each of the areas below: * Key conversion drop-off points are clearly identified, understood, and actively being addressed through shipped improvements * High-impact product changes have been delivered that measurably improve lead-to-bind conversion rates * Stakeholders across sales and operations are aligned on metrics and using shared dashboards to drive decisions Data across systems is more reliable, consistent, and actionable, enabling faster and better decision-making What you’ll bring * 2–5 years of experience in product management, analytics, or sales operations * Advanced SQL skills, including the ability to independently extract, join, and analyze data across multiple sources * Experience with BI and data platforms such as Looker and Databricks * Familiarity with CRM and sales tooling such as HubSpot * Proven ability to synthesize complex, multi-source data into clear insights and prioritized action plans * Experience working closely with engineering teams to define, scope, and ship product features * Clear and concise communication skills, both written and verbal Bonus Points * Experience with A/B testing or experimentation frameworks * Familiarity with HubSpot, Segment, FullStory, Regal, or similar tools * Background in InsurTech or FinTech How we hire We believe a great hiring experience should be clear, respectful, and human. We’ll accept applications for this position until April 14, 2026. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: -Prompt updates and feedback following interviews -Interviews with recruiters, hiring managers, and members of teams -Skills assessment relevant to the position, if applicable -Genuine, thoughtful human interaction at every step We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to

Position Description: ServiceTrade is the leading provider of software as a service (“SaaS”) applications for commercial service contractors. Our customers use ServiceTrade’s mobile and web applications to streamline service operations and engage customers online to earn revenue growth averaging over 23% year-over-year. We’re seeking a motivated and skilled Senior Product Manager to join our growing team. This role bridges product execution with strategic leadership—balancing hands-on product ownership with cross-functional collaboration. You’ll lead initiatives for high-impact features, partnering with engineering, design, customer success, and go-to-market teams to drive adoption and deliver measurable outcomes. Why ServiceTrade: We’re a mission-driven company helping essential businesses thrive—bringing modern tech to the mechanical and fire protection service industries. As a Senior Product Manager, you’ll work on meaningful problems, enjoy a high-trust, high-ownership environment, and help shape the future of our integrated product suite. What sets us apart? Our product is a true GAME-CHANGER that provides our customers a massive ROI and keeps them on the leading edge of the industry. Key Responsibilities and Activities: • Drive Product Strategy & Execution: Lead strategic planning and tactical delivery for key product areas that are central to our integrated ecosystem., • Own the Roadmap: Define, refine, and prioritize features that support ServiceTrade’s mission to help commercial service contractors grow their business., • Customer & Market Discovery: Serve as the voice of the customer by engaging with users, prospects, and partners to deeply understand their workflows and pain points., • Cross-functional Collaboration: Partner with Engineering, UX, Sales, Customer Success, and Marketing to align product plans with business goals and customer needs., • Product Development Leadership: Guide day-to-day development activities including backlog grooming, sprint planning, and UAT. Ensure clear, actionable stories and requirements., • Thought Partnership: Collaborate closely with senior leadership to inform product strategy and influence long-term vision., • Industry Awareness: Track market trends, competitors, and emerging technologies to help ServiceTrade stay ahead of industry needs and disruptions. Knowledge and Skills: • 5+ years of SaaS product management experience with a record of successful product delivery, adoption, and impact, • Strong technical acumen; comfortable engaging with engineers on architecture, APIs, mobile platforms (iOS/Android), and integration concerns, • Strategic thinker who can dive deep into details without losing sight of business goals, • Excellent communicator across technical and non-technical stakeholders, from frontline teams to executives, • Equally comfortable interviewing a customer or working with a software engineer on technical requirements, • Versed in agile (lowercase “a”) development with a bias for action and adaptability, keeping a strong strategic compass while quickly and enthusiastically adapting to changing tactical conditions, • Strong customer orientation and ability to translate insights into product innovation, • Proactive, self-starting problem solver who takes ownership and initiative, knowing when to dive deep independently and when to pull in expertise, • Comfortable navigating evolving priorities in a growing company and enjoy having the autonomy to shape solutions Nice to Have: • Familiarity with mobile product development and workforce productivity tools, • Experience working with field service management or inspection automation products, • Background in scaling product capabilities across platforms and partners What does ServiceTrade do? Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce. Ok, so why should I care about that? Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before. What kind of working environment do you have? We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our ___ page. What kind of benefits do you offer? • Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions Dental and Vision through Unum, • Flexible Spending Account and Dependant Care Account, • Company-paid Life insurance, STD and LTD, • Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance, • 401(k) with up to 3% employer match and NO vesting period, • Flexible PTO policy, • 10 company holidays, • Parental Leave, • Paid Time Off for Volunteering, • Employee Reimbursement Program to use for well-being, technology and/or professional development #LI-Remote EEO Statement: ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered. (AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, MD, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA) Please Be Aware of Recruiting Scams To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website , and through ___. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.

What if your full-stack skills could help ___, ___, or ___, instead of adding an AI chatbot to a legacy codebase? At ___, you won't be building yet another SaaS dashboard. You'll work in small, autonomous teams on greenfield projects that tackle real scientific and societal challenges, using a wide breadth of technologies across the full stack. Kitware's mission is to advance science and make the world a better place through open-source software. We collaborate with top universities, national research labs, and government agencies on R&D projects with outsized real-world impact. Our tools are used by millions: CMake is ubiquitous in C++, and our other platforms are deeply impactful in domains like medical imaging, geospatial intelligence, and scientific computing. We're a 100% employee-owned company (ESOP) with no outside investors, fewer than 200 employees, and an average employee tenure of six years. Our leadership has a technical background, and there's no layer of middle management between you and the problems you're solving. We're not chasing VC rounds or seeking an exit. We're building software that matters, for the long haul. Join us and build the software that makes science work. ABOUT THE DATA & ANALYTICS TEAMOur Mission: We connect people with data by enriching it with computation and making it visible, discoverable, analyzable, and shareable for maximum reach and impact. We build Python and TypeScript web applications that help scientists, analysts, and researchers work with their data. Our projects range from large-scale data management platforms to custom visualization tools to open-source libraries used across the scientific community. Our team is roughly 20 engineers, and most projects are staffed with two to four people. Values That Guide Us:- Engineer empowerment. We empower our engineers to directly address customer needs by trusting them to make decisions in their day-to-day work, seek knowledge to grow their technical skills, and engage each other in teaching and discussion. We eschew micromanagement.- Pursuit of passions. With an entrepreneurial mindset, we support each other in finding opportunities where fun meets fundable. We do our best when we love what we do.- Solutions over software. We prioritize delivering transformative and sustainable solutions over specific technologies or software artifacts. We tailor our technical approach to the needs and circumstances of our customers, maximizing the chance of customer success and our own satisfaction.- Focus on the important. We focus on the most pressing and important problems, not just those that are the easiest to solve or most politically palatable. We share the same objectives, so candor doesn't feel personal. Key Tools in Our Stack: Python, TypeScript, Django, Vue.js, PostgreSQL, Docker, Kubernetes, AWS, Heroku, Terraform, Ansible, Pytest, Sentry. Projects We Work On: There is a lot that we're building at Kitware. Here are some examples that give a sense of the problems we tackle:- Data management and analysis platforms: Building web applications that help researchers and analysts manage, query, and derive insight from complex datasets across domains like health care, geospatial intelligence, and climate science.- Domain-specific applications: Building custom applications for collaborators, including national labs, universities, medical device manufacturers, and government agencies, for web and mobile platforms.- Interactive data visualization: Creating browser-based tools that make large-scale scientific data explorable and understandable, from medical imaging to environmental modeling.- Open-source libraries and tools: Extending and maintaining Kitware's portfolio of widely used open-source projects, improving their web integrations and developer experience. WHO YOU AREWe're looking for experienced engineers who thrive with autonomy, weigh tradeoffs thoughtfully, and are energized by working across a variety of projects and technologies. • Full-stack experience on modern web applications, with back-end depth in Python (Django or similar), • Comfort with HTML, CSS, JavaScript/TypeScript, and frameworks like Vue.js and React, • Working knowledge of databases, REST APIs, and web security fundamentals, • Experience with Git, continuous integration, and automated testing, • Due to contractual restrictions, only candidates who are U.S. persons (citizens, permanent residents, asylees, or refugees) will be considered for this position, • Worked with large or complex scientific datasets, • Communicated technical tradeoffs to non-technical collaborators, like researchers or domain experts, • Contributed to open-source projects, • Built well-crafted user interfaces, including interactive data visualizations, • Worked with cloud services and DevOps tools, • Can get up to speed on unfamiliar scientific problem spaces quickly: on one project you may be learning histopathology, and on the next, fisheries data, • Are comfortable saying "we shouldn't do this" to a customer when the fit isn't right, • Would rather build the right solution for a specific problem than use your favorite framework on every project, • Provide and receive candid technical feedback, including respectfully challenging ideas you disagree with, while maintaining a professional and collaborative approach, • Are humble enough to recognize the limits of your own expertise and actively seek out colleagues who know more, • Are self-directed and take ownership of your work without waiting to be told what to do (we don't micromanage), • Bachelor's degree in Computer Science or a related field, plus 3+ years of professional web development experience, or an equivalent combination of education and experience., • This role is open to remote candidates in these 23 states: AL, AZ, CO, DC, FL, GA, IL, IN, MA, MD, ME, MN, NC, NM, NY, OH, OR, PA, TN, TX, UT, VA, WI. Preference will be given to those local to our Clifton Park, NY, office., • Initial screen: A brief conversation with HR to learn about your background and tell you more about the team., • Technical interview: A discussion with engineers on the team focused on your experience and strengths, with brief code reading and writing exercises, but no whiteboard algorithm challenges., • Full-day interview: You'll meet leaders and members of our team, deliver a short presentation about yourself, participate in a series of small-group interviews on various topics, and leave with a fuller picture of what it's like to work here.

THE COMPANY: Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent. We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details. Open to Remote USA, San Francisco, CA ideal. ROLE AND RESPONSIBILITIES: The Enterprise Systems Engineer who leads with AI – not as a tool on the side, but as the foundation of how enterprise systems are implemented, integrated, and operated. The Enterprise Systems Engineer will own the technical execution of our Workday and ERP ecosystem, leveraging Claude, Gemini, and Cursor to drive implementation velocity, integration quality, and continuous system improvement. The Enterprise Systems Engineer will be an intelligent system engineer and builder for the data pipelines and AI agentic workflows connecting Juul Lab’s global HCM, ERP, and CRM landscape. We are looking for a developer who doesn't just "connect" systems but builds an autonomous, resilient integration layer. This role shall bring deep platform knowledge and the judgement to know when to configure, when to code, and when to let AI do the heavy lifting. KEY RESPONSIBILITIES: • Serve as a cross-functional technical expert across the Workday with the Enterprise Systems (ERP) ecosystems ensuring system integrity, data quality, and alignment with evolving business requirements, • Identify, pilot, and scale low-friction AI use cases across Enterprise Systems – including streamlining internal operations, • Lead Workday and ERP implementations using AI-augmented methodologies – from requirements extraction and gap analysis through UAT script generation, training material creation, and post go-live support, • Leverage Cursor with LLM-pair programming (Claude/Gemini) to achieve step-change development velocity on integration builds, transformation scripts, and API documentation, • Generate and maintain UAT test scripts, data migration mappings, and functional specifications documents using AI tooling – reducing manual authoring time, • Produce high-fidelity technical documentation using AI tooling to draft than human review to validate, • Write and maintain robust code (Python, JavaScript, or SQL) to automate business logic and system You will move beyond "out-of-the-box" features to build custom solutions that solve complex enterprise challenges, • Serve as the technical lead for massive "Source-to-Target" migration workstreams. You will personally execute the ETL processes, ensuring that legacy data is scrubbed, normalized, and mapped correctly into modern environments, • Develop and maintain AI-augmented workflows within the Juul Labs ecosystem, utilizing Claude and Gemini to build intelligent agents that assist in compliance monitoring and cross-system data reconciliation, • Identify architectural weaknesses and implement preventative measures to ensure long-term platform stability across the Workday and ERP ecosystem, • Advanced proficiency in Cursor for rapid prototyping and code review, • Hands on experience with Claude/Gemini for agentic workflow design, requirements synthesis, test generation, and documentation automation, • Experience integrating AI tooling into enterprise delivery workflows – not just productivity, but team-level process change, • Deep understanding of the data objects and backend structures of Tier 1 platforms (e.g., Workday, Acumatica, Big Query, ServiceNow), • Strong working knowledge of Workday HCM - data model, integration framework (EIBs, Workday Studio, or Extend), and business process configuration, • Expert proficiency in SQL (data profiling, validation, stored procedures, CTEs, performance tuning) for data profiling and validation. You must understand complex relational schemas and how to maintain referential integrity across disparate Expert proficiency in at least one high-level language (Python, JavaScript, C#, or Ruby), • Deep hands-on experience with REST/SOAP API Design, JSON/XML parsing, and iPaaS platforms. You should be comfortable building custom connectors, • Experience with version control (Git), CI/CD pipelines for system updates, and producing high-fidelity technical documentation (ERDs, Sequence Diagrams), • Documentation Excellence: Mastery in producing high-fidelity technical artifacts including Sequence Diagrams, RDs, Data Flow Diagrams, and Functional Specification Documents (FSDs), • 5+ years of technical experience in Systems Engineering, Integration Development, or ERP/HCM implementation, • Must have personally executed at least two enterprise-scale HCM or ERP implementations or global system migrations, • Demonstrated track record of adopting AI tools to change how work gets done – redesigning delivery workflows around LLM capabilities, • Excellent verbal and written communication skills with a proven ability to work cross-functionally, • Demonstrated experience with data analysis, validation, and working with large data sets, • Exceptional ability to deconstruct complex business rules into logical, executable code, • Strong analytical, problem-solving, and organizational skills, • Bachelor’s degree in Computer Science, Software Engineering, or a related quantitative JUUL LABS PERKS & BENEFITS: • A place to grow your career. We’ll help you set big goals - and exceed them, • People. Work with talented, committed and supportive teammates, • Equity and performance bonuses. Every employee is a stakeholder in our success, • Cell phone subsidy, commuter benefits and discounts on JUUL products, • Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits, • 401(k) plan with company matching, • Plus biannual discretionary performance bonuses Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. #LI-remote SALARY RANGES: Salary varies by role, level and location, and is dependent on the cost of labor in a given geographic region among other factors. These ranges may be modified at any time. LOCATIONS: Tier 1 Locations: Greater New York City, and San Francisco Bay Area Tier 2 Locations: Greater Boston, Washington DC Metropolitan Area, Seattle/Tacoma, Greater Sacramento, Southern California (Los Angeles/OC/San Diego, Riverside and Imperial counties) Tier 3 Locations: Rest of New England, NY Capital District, Rest of New Jersey, Greater Philadelphia, Pittsburgh, Delaware, Rest of Maryland, Rest of Virginia, North Carolina, Atlanta, Miami-Fort Lauderdale-WPB, Chicagoland, Dallas, Houston, Austin, Minneapolis/St. Paul, Colorado, Phoenix, Las Vegas, Reno, Carson City NV., Portland Ore./Vancouver Wash., Rest of California, Hawaii Tier 4 Locations: Rest of US including Alaska and Puerto Rico Tier 1 Range: $185,000 - $227,000 USD Tier 2 Range: $168,000 - $206,000 USD Tier 3 Range: $158,000 - $194,000 USD Tier 4 Range: $141,000 - $173,000 USD

About Digibee Digibee is an iPaaS that scales integration workflows while reducing cost and technical debt. Rather than require specialized integration experts, Digibee lets every developer quickly build, test, deploy, govern, and monitor integrations across on-premise and cloud environments using a simple but powerful low-code interface. Founded in São Paulo, Brazil, in 2017 and headquartered in Weston, Florida, our team is widely distributed throughout the Americas. In May of 2023, Digibee closed a Series B funding round of $60 million that is intended to drive our expansion in the United States. About the role We’re looking for a hardworking, driven individual with superb energy, passion, and initiative for new business acquisition. The Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. On a typical day, you will… • New Business Development: Identify and target potential customers within the US. Generate leads through various channels, including cold calling, networking events, industry conferences, and referrals. Drive the entire sales process from prospecting to closing deals., • Consultative Selling: Understand customer integration needs, challenges, and pain points. Conduct thorough discovery sessions to gather requirements and propose tailored solutions utilizing Digibee's iPaaS platform. Position the platform's features, benefits, and competitive advantages to address customer needs effectively., • Relationship Building: Cultivate strong relationships with key stakeholders, including C-level executives, IT managers, and integration architects. Act as a trusted advisor, understanding their business objectives, and providing strategic guidance on leveraging Digibee's iPaaS platform to achieve integration success., • Sales Presentations and Demonstrations: Deliver compelling sales presentations and product demonstrations to showcase the capabilities of Digibee's iPaaS platform. Highlight its integration, scalability, security, and time-to-market advantages, tailored to each customer's specific requirements., • Proposal Development and Negotiation: Prepare and present proposals, including pricing, terms, and service agreements. Collaborate with internal teams, such as Solution Architects and Product Managers, to ensure accurate and competitive proposals. Negotiate contracts and close deals in a timely manner., • Sales Pipeline Management: Effectively manage and track sales opportunities in the CRM system. Forecast sales projections, monitor the sales pipeline, and provide regular reports to sales management. Continuously update and maintain customer information and activities in the CRM., • Market and Competitive Analysis: Stay up-to-date with industry trends, competitor offerings, and market dynamics related to iPaaS and integration solutions. Leverage this knowledge to position Digibee's iPaaS platform effectively and differentiate it from competitors., • Relevant experience in quota-carrying in a fast-paced and competitive market with a focus on closing net new logos, • Previous experience in enterprise software sales, preferably in the iPaaS or integration space., • Strong understanding of integration concepts, APIs, and cloud technologies., • Proven track record of meeting or exceeding sales targets., • Demonstrated ability to open new accounts and run a complex sales process, • Excellent communication, presentation, and negotiation skills., • Self-motivated, goal-oriented, and able to work independently., • Ability to build and maintain strong customer relationships. Location United States / Remote Our culture We believe in a highly collaborative work environment in order to foster constant development and exchange between teams. We encourage learning, sharing knowledge, and using new technologies to create disruptive ideas - we want to create something great together! At Digibee, we know it's our people who make the difference. We embrace and value diversity and are dedicated to encouraging a supportive and respectful culture in our community. We are interested in every qualified candidate eligible to work remotely in the country of this job posting. However, we are not able to sponsor visas for this position.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are excited to welcome a Staff Developer to join our Billing and Payments team at 1Password, whose mission is to build a stable, resilient and scalable billing platform to support 1Password on its journey to 50 million active users. Reporting to the Billing Scale engineering team, the Staff Developer will be responsible for the continued development of the Billing Platform that supports all of 1Password’s B2C and B2B billing needs. In addition to this, this role will be responsible for helping to mentor senior and intermediate developers, as well as shaping the overall architecture and future of 1Password’s billing services. You will work in a Golang based environment, running services deployed on our Kubernetes clusters. You will build out the tooling and processes to migrate our existing customers to this new Billing Platform as new required features are created and deployed. This role requires deep technical expertise, strong knowledge of billing processes and vendors, and the ability to collaborate closely with multiple internal engineering and product teams. Your contributions will directly impact the bottom line at 1Password, helping to collect revenue from all of our customers. This is a remote opportunity within Canada and the US. What we're looking for: * You have 5+ years of billing system development experience at SaaS companies with demonstrated expertise in building and maintaining production systems that serve significant user bases * You have deep Go programming expertise with proven experience coding API first backend technologies. * You have hands-on experience with service-oriented architecture (SOA) and have actively participated in breaking up and extracting monolithic applications into distributed services. You understand the trade-offs and operational complexities this introduces * You have production API development experience with deep familiarity with HTTP protocols, RESTful design principles, and building APIs that developers, services and users rely on * You understand versioning, backward compatibility, and API evolution strategies * You have experience with on-call responsibilities and production incident response. You're comfortable debugging complex distributed systems issues and implementing preventive measures * You're a systems thinker who can see the big picture while handling implementation details. You can take large, ambiguous projects and break them down into manageable work streams and can coordinate with other developers on ownership of those workstreams * You have strong collaboration skills with experience working closely with multiple engineering teams as an internal service provider. You understand how to gather requirements, communicate technical trade-offs, and deliver solutions that meet diverse team needs Bonus points for: * Familiarity with Kubernetes and how to deploy services successfully * Familiarity with CI/CD processes, including Gitlab CI and/or Github Actions * Security experience with understanding of security-focused development practices, threat modeling, and building systems that handle sensitive data What you can expect: * Help lead the development and maintenance of our Billing Platform * Drive complex extraction projects, such as removing and/or rewriting legacy systems into modern components, requiring careful planning, rollback strategies, and coordination with dependent teams * Collaborate extensively with internal engineering and product teams to understand their needs, gather requirements for new capabilities, align on delivery schedules and ensure successful adoption of services * Participate in on-call rotations for billing services, responding to incidents, and implementing improvements to prevent future issues while maintaining high availability SLAs * Mentor other engineers on best practices, Go development patterns, and distributed systems concepts through code reviews, technical discussions, and knowledge sharing sessions * Shape the technical direction of our billing services by evaluating new technologies, proposing architectural improvements, and contributing to engineering-wide standards and practices * Build monitoring and observability into billing services to ensure reliability and provide visibility into system performance for engineering, product and support teams * You have hands-on knowledge of working with third-party payment providers (e.g., Stripe, etc) and can provide guidance for other engineers on best practices in their use. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Location: Remote - candidates must live within the United States Description: Seeking a Senior Developer to design, develop, and maintain high-quality software solutions. This role requires expertise in software architecture, coding best practices, and modern development frameworks. The ideal candidate will have a strong background in full-stack development, cloud computing, and Agile methodologies, working closely with cross-functional teams to deliver scalable and efficient software solutions. Job Responsibilities: • Participate in creating software development plans and strategies., • Design, develop, and maintain scalable, high-performance software applications., • Work as part of a team to write a specific section of the program, • Combine all elements of the program design and test it, ensuring sample data-sets yield output as intended, • Write clean, efficient, and well-documented code following industry best practices., • Maintain and improve the performance of existing software, • Recommend improvements to existing software programs as necessary, • Participate in creating software development plans and strategies., • Collaborate with architects, product managers, and other developers to define technical requirements and system design., • Perform code reviews, mentor junior developers, and enforce coding standards., • Develop and maintain RESTful APIs, microservices, and cloud-based applications., • Optimize application performance, ensuring high availability, security, and scalability., • Implement and maintain CI/CD pipelines, ensuring smooth deployments and automation., • Work within Agile/Scrum development teams, participating in sprint planning, stand-ups, and retrospectives., • Stay up to date with emerging technologies, advocating for best practices and continuous improvement. Must be able to obtain and maintain a Public Trust security clearance Strong verbal and written communication skills in English are required to fulfill client-facing, documentation, and reporting responsibilities Education and Experience: • Bachelor’s degree in Computer Science, Software Engineering or a related field (or equivalent experience) and eight (8)+ years of experience in software development, • Step Functions, • Cloudwatch, • RDS, • Lambda, • S3, • SQS, • SNS, • Elastic Container Registry, • .NET, • Python, • Network Load Balancer, • Application Load Balancer, • Web Application Firewall, • DynamoDB, • Kinesis Data Stream, • Strong proficiency in developing solutions in the following programming languages (.NET (backend development), Java, Python, JavaScript, C#, etc.)., • Experience working with X.12 Medical Claims Processing (835, 837, 277, 275, etc.)., • Experience with back-end development, including modern frameworks (.NET, etc.)., • Proficiency in database management (SQL, RBS, MongoDB, or other NoSQL databases)., • Strong knowledge of the AWS and/or MS Azure cloud platforms and containerization (Docker, Kubernetes)., • Experience in RESTful API development, microservices architecture, and distributed systems., • Strong working knowledge of CI/CD tools (GitHub Actions, GitLab CI/CD)., • Experience working with GitHub Co-pilot preferred, • Strong problem-solving, analytical, and debugging skills., • Excellent communication and teamwork abilities, • Strong verbal and written communication skills are preferred, • Attention to detail and strong excellent customer service skills are preferred, • Experience working in a Scaled Agile Framework environment (SAFe), • Experience working in a DevOps CI/CD environment, • Experience with software configuration management tools such as Git, Subversion, Jira, • Proficient with MS Office Suite, • Experience using Jira for Application Lifecycle Management (ALM), • Must be able to create logical and functional software code in a variety of languages using .NET and Python as primary languages, • Must have experience in understanding and articulating the benefits and risks associated with different coding languages in different functional environments, • Must have experience reacting to problems and correcting the program as necessary, • Experience working in a fast-paced, Agile development environment., • AWS Developer Certification, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays)

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Commercial Account Executive, Mid-Market, you’ll be the primary point of contact for prospective and existing customers in our mid-market segment, helping organizations modernize how they plan, build, secure, and ship software with GitLab’s AI-powered DevSecOps platform. You’ll own a broad book of business in your territory and serve as a strategic, trusted advisor to your accounts as you prospect, run complex sales cycles, and guide customers on their journey with GitLab to achieve clear business outcomes while supporting adoption and reducing churn. You’ll collaborate closely with Sales Development, Solutions Consultant, Renewals, Partners, and Sales leadership, using value-based selling and structured sales methodologies (such as MEDDPICC and Command of the Message) to build a healthy pipeline, run accurate forecasts, and support revenue goals across a wide range of deal sizes. Must be located in Central, Mountain, or Pacific Timezones in the US. • Own and manage a broad Mid-Market book of business as the primary point of contact in your territory, focusing on new and expansion opportunities., • Focus on customer accounts with 250 to 1,999 employees, managing the spectrum of project sizes and complexity within the mid-market segment., • Articulate the value of GitLab’s AI-powered DevSecOps platform to Mid-Market prospects and customers, tailoring messaging to their business and technical needs., • Build and maintain a healthy pipeline through consistent prospecting, qualification, and advancement of opportunities, using structured methodologies (such as MEDDPICC and Command of the Message) to support your pipeline and revenue goals., • Document buying criteria, decision processes, next steps, and key stakeholders to run disciplined, well-orchestrated sales cycles., • Collaborate with sales development, customer success, renewals, marketing, technical teams, and partners to deliver a cohesive pre- and post-sales experience, co-sell and close opportunities, and expand GitLab’s footprint while delivering added value for customers., • Support customer adoption of GitLab solutions, proactively work to reduce churn and contraction, and participate in quarterly forecasting and territory planning., • Contribute to continuous improvement by sharing win/loss insights, updating the sales handbook, and being a clear voice of the customer into the product via our public issue tracker., • Experience selling SaaS solutions by leading value-based conversations with technical and business stakeholders, ideally including development or DevSecOps teams., • Ability to manage a broad mid-market territory as the primary point of contact, owning a book of business from prospecting through close, adoption, and expansion., • Skill in building and maintaining strong customer relationships, including effective discovery, negotiation, and closing to support long-term customer outcomes., • Comfortable driving consistent outbound prospecting activity, creating and maintaining a healthy pipeline, and maintaining accurate territory and forecast documentation., • Ability to collaborate closely with cross-functional partners (sales development, customer success, renewals, marketing, partners, and technical teams) to coordinate account strategies., • Clear and structured communication skills, including presenting the GitLab value proposition to different audience levels and documenting customer insights and lessons learned., • Interest in GitLab, open source, and tools that support software development, with the ability to connect customer business challenges to GitLab’s DevSecOps platform., • Willingness to travel to meet customers and attend events as needed, and openness to bringing relevant, transferable sales experience from a variety of backgrounds. The Commercial Account Executive - Mid-Market role sits within GitLab’s broader Sales organization, focused on helping mid-market customers adopt and expand their use of our AI powered DevSecOps platform. You’ll be part of a distributed team of Account Executives, Sales Development, Solution Consultants, Renewals, and Partners who work asynchronously across regions to manage a broad book of business and a wide range of opportunity sizes. Our mission is to guide customers through their journey with GitLab, from first evaluation to long term value realization, by developing new business, strengthening customer relationships, and supporting healthy product adoption. We collaborate closely through shared playbooks, our sales handbook, and GitLab itself to stay aligned on territory plans, pipeline health, and best practices. For more on how we work, see the___. #LI-SK1 The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $66,300 - $117,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. Join the team as our next Oracle Fusion Consultant, Financial This position is needed to join our Enterprise Application Development and Operations team as Oracle Fusion Consultant. As a Oracle Fusion Consultant, this role is expected to architect, design, develop, configure, test and support the Oracle Fusion Cloud ERP applications involving Cloud AR, Collections, Cash Management and Revenue management Cloud Service systems that supports all the key business processes involving Finance, quote, Billing, AR, Revenue, Collections & Accounting teams. The ideal candidate should be a self-starter, have a solid analytical mindset, excellent interpersonal communications, diligent time management skills, be team-oriented and have a strong work ethic. Lastly you work well under pressure to meet ongoing and overlapping deadlines within short time constraints. This role is expected to be an SME in Oracle Cloud Fusion Billing, AR, Revenue Cloud Service, product and pricing config, Cash application and collection processes integrated with multiple upstream usage systems and downstream systems. Able to understand and manage Twilio’s entire I2C landscape in partnership with the Global Accounting and billing teams to drive system integration, reporting, automations and innovation. You will gather requirements, plan, architect, design, configure, develop and test the I2C processes in Oracle Cloud Fusion ERP. You need to have an end- end understanding of Twilio’s multiple billings platforms and build scalable systems for Acquisitions, Work on enhancements and key compliance related projects. In this role, you’ll: • Architect, Design and develop platform/product extensions, as per Oracle SAAS delivery methodology, that meets the additional functionality specified by the Business team., • Conduct design workshops, build proof of concepts, prototype of a working model for the effective design sign-off from the business, • Learn the skills required to translate business problems into technical solutions as per Oracle fusion cloud AR and Revenue Cloud Service product roadmap., • Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports by using Oracle Transactional Business Intelligence (OTBI), Oracle Business Intelligence Publisher (BIP), etc, • Plan, Design, develop, test and deploy Integrations involving systems like Oracle Fusion Cloud AR, Revenue Management Cloud Service, Highradius, Monkey, Salesforce, etc, • Develop and deliver cost effective workflows per business requirements - to create journals, invoke SaaS APIs, to upload monthly usage billing, create reports for critical month end processes, • Use developer tools and events for performing data loads and amendments, • Configure and develop payment integrations to invoke APIs and create payments with external banks, payment platforms., • Manage KLO, upgrades, stories in sprint delivery, • Mentor and lead junior consultants in the team to enable them to make project deliverables., • Provide support to the business team with the adoption approach around CPQ, QTC process, • Develops and executes system conversion and implementations. Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Strong experience in AR, with additional knowledge of cash management and purchasing processes., • Strong experience with Oracle Fusion., • Proven ability to configure systems and provide actionable suggestions to stakeholders., • Strong analytical and problem-solving skills with attention to detail., • Excellent communication and collaboration skills to engage effectively with diverse teams and stakeholders. Desired: • Bachelors in Finance or Engineering, • Oracle Fusion AR certification, • Oracle Fusion RMCS certification This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C: $ $114,600.00- $143,300.00, • The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location., • Applications for this role are intended to be accepted until 10/30/2025, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

As Director of Product Management for our Next Gen Platform, you will lead & execute the product vision for our next generation issuance & processing platform focusing on platform modernization, service abstraction, scalability, and more, while supporting the growth of our new and existing customers. You will lead a team to cut across core components of our platform including issuing, fulfillment, processing, ledger, tokenization, and customer onboarding & enablement. This role bridges strategy, delivery, and operational excellence to ensure we continuously deliver customer value and exceptional platform performance. We work ___. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us! The Impact You'll Have • Shape the strategic direction of Marqeta’s core platform and production support experience, directly influencing how $300B+ in annual TPV flows through our systems., • Champion a product vision that unlocks platform scalability, operational excellence, and long-term customer trust across our ecosystem., • Architecting "Operating Models" for medium-scale engineering organizations., • Enable the company to move faster and with confidence by building resilient systems, intuitive tooling, and clear operating models across product and support., • Drive alignment between customer needs, operational realities, and long-term product investments—ensuring Marqeta is positioned to lead in a dynamic payments landscape., • Deliver measurable improvements to customer satisfaction and retention by embedding support insights directly into product planning and prioritization., • Ensure Marqeta stays ahead of regulatory, network, and market shifts by turning external signals into internal advantage through strategic product bets., • Be a critical voice in connecting platform capabilities with customer outcomes—ensuring every roadmap decision delivers impact at scale., • Grow and mentor a senior product organization that excels at cross-functional leadership, systemic thinking, and operational rigor., • Create an executive-friendly view of production health, product performance, and platform risk—turning complexity into clarity for decision-makers. Who You Are • 10+ years in product management leadership, with experience in payments, fintech, or SaaS platforms., • Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution, • High EQ and leadership skills with a passion for coaching and growing diverse, high-performing teams., • Exceptional communication skills, able to articulate complex technical concepts to business audiences and influence at all levels of the organization., • Deep understanding of payment industry ecosystem: card brand regulations, ISO 8583, EMV, digital wallets, gateway services, and security services, • Deep technical acumen with familiarity across APIs, cloud services, distributed systems, and modern production support practices (observability, incident management, SLAs/SLOs)., • Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions, • Excellent technical acumen, curiosity, and familiarity with new technologies, API’s, programming languages, and databases, • “Roll up your sleeves” mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done Nice-To-Haves • Managing technical products (SaaS platform services, API/SDK product, • Understanding of payment industry ecosystem: card brand regulations, ISO 8583, EMV, digital wallets, gateway services, etc., • Implementation of solutions processing 100M+ transactions per day, • Building Fintech products or incredible developer experience, • Reconciliation systems and money movement, • HSMs and key management, • Agile software development methodologies Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $198,100 - $247,600, • Premium: $214,400 - $268,000, • Premium Plus: $233,000 - $291,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive

Life insurance is one of the world's most important products. It's also one of the hardest to build, distribute, and modernize. Bestow exists to change that. Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers. Our platform unifies the fragmented, legacy value chain, enabling carriers to launch products in weeks instead of years. Carriers choose us to scale and operate at unprecedented speed, powered by AI and automation. Bestow isn't selling policies. We're building the infrastructure that helps an entire industry move faster, reach more people, and deliver on its promise. Backed by leading investors (Goldman Sachs, Hedosophia, NEA, Valar, 8VC) and trusted by major carriers, Bestow is powered by a team that moves with precision, purpose, and heart. If you want to help reimagine a centuries-old industry with lasting impact, join us. Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth opportunities. Bestow participates in the ___. The App & Checkout team owns the consumer-facing application and purchase experience for Bestow's life insurance products. We work across the full stack to deliver the end-to-end journey from application start to policy issuance, partnering closely with product and design to ship features that directly drive revenue. The team operates in a fast-moving, high-stakes domain where quality and velocity both matter. Within Bestow Engineering, our major functional teams are product engineering, infrastructure, IT, data and analytics, martech, and program management. Frontend Platform works closely with upstream engineering teams, experience design, and product management to define and prioritize the product roadmap. We are looking for an Engineering Manager to join our team. This role will report to our Director of Engineering and is open to Remote (US). #LI-REMOTE * Work directly with other engineering teams, product, design, TPM, and external stakeholders to introduce new customer-facing platform features and support/evolve existing products. * Work with a distributed team of engineers–mentoring and driving engineering best practices. * Assist in setting the roadmap for team deliverables in a dynamic environment. * Drive delivery of high-quality product initiatives and engineering improvements. * Work with the team to identify, scope, and schedule improvements to the frontend platform. * Communicate effectively, excelling at explaining complex systems and requirements to non-technical cross-functional partners. * Be very technical and willing to participate in system design, code reviews, incident investigations, and directly contribute code towards team initiatives. * Be data-driven in their engineering management practices, fostering continuous improvement. * Bachelor’s Degree or equivalent experience required * 5+ years experience developing software, with at least 1 year of prior management experience. * Proficient across the full stack — frontend (React, Remix/Next.js), backend services (GoLang and/or Python), APIs, and databases * Deep understanding of the entire software development lifecycle, including feature inception, GenAI developer tooling, continuous delivery, and release strategies. * Ability to track key metrics and consistently meet established Service Level Agreements (SLAs) * Ability to understand complex technical problems and identify areas of risk. * Ability to ‘go deep’ technically when necessary. You should be able to contribute changes to the team’s codebases at any time. * Highly organized and detail-oriented. * Proven track record of building and retaining high-performing teams) * Strategic Orchestration of AI-Augmented Engineering: Drives the adoption of AI development tools (e.g., GitHub Copilot, Claude Code, Cursor) across frontend and backend domains to accelerate the delivery of modular, full-stack features. Establishes cross-stack standards for AI-generated code—from API design to UI components—ensuring that automated testing and documentation workflows reduce technical debt. Mentors engineers on leveraging GenAI to bridge domain gaps, enabling more fluid collaboration between frontend and backend contributors while maintaining high architectural integrity. At Bestow, we’re proud to be awarded for our team members, innovative products, and culture. Our standard benefits include: * Competitive salary and equity based on role * Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs * 100% paid-premium option for medical, dental, and vision insurance * Lifestyle stipend to support your physical, emotional, and financial wellbeing * Flexible work-from-home policy and open to remote * Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting * Employee-led diversity, equity, and inclusion initiatives Recent Employer Awards include: * Best Place for Working Parents 2023 + 2024 + 2025 * Great Place to Work Certified, 2022 + 2023 + 2024 + 2025 * Built In Best Places to Work, 2022 + 2023 + 2025 * Fortune’s Best Workplaces in Texas 2022 + 2023 * Fortune’s Best Workplaces in Financial Services and Insurance 2022 + 2023 + 2024 We value diversity at Bestow. The company will hire, recruit, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member. Thanks for considering a job at Bestow!

We’re looking for a strategic and execution-focused Product Marketing Manager to lead go-to-market strategy for NMI’s embedded payments solutions targeting ISVs, SaaS platforms, and developer-led organizations. This role sits at the center of product, sales, and marketing, translating platform capabilities into compelling value propositions that resonate with both technical and commercial buyers. You will own positioning, messaging, launches, and enablement for our embedded payments platform, ensuring NMI is the preferred partner for software companies embedding payments into their products. This role requires a strong understanding of how SaaS platforms evaluate and adopt payments infrastructure across both product-led and sales-assisted growth motions. You’ll help shape how developers discover, evaluate, integrate, and scale NMI within their applications, while also supporting revenue teams with clear, differentiated messaging that drives pipeline and adoption. In addition to product marketing expertise the ideal candidate is a self-starter and an excellent communicator with experience in payments. Strong candidates will have familiarity with go-to-market processes as well as a track record of successfully working with cross-functional teams in product, marketing and sales.. You’ll have experience or interest in persona and buyer journey development. NMI develops the most trusted payment software for mobile, online and in-store that is relied on in 38 countries, 24 hours a day, 365 days a year. With offices in Chicago, Bristol, Salt Lake City, Los Angeles, and New York, our payment technology powers millions of customers worldwide, ensuring they can take payments worth billions, securely and reliably. You've probably used our software when ordering a burger, paying for parking, buying something online or booking a train ticket - without even realizing it! We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. • Own ISV / SaaS Go-to-Market Strategy, • Lead positioning and messaging for NMI’s embedded payments solutions across ISV and SaaS segments., • Define clear value propositions for technical buyers (CTOs, developers, product leaders) and commercial buyers (founders, GMs, revenue leaders)., • Develop differentiated narratives that articulate why NMI is the platform of choice for embedding payments., • Partner with Product Management to influence roadmap decisions using market insights and competitive intelligence.Be the customer and go-to-market expert to drive adoption of our platform, • Drive Product Launches & Market Adoption, • Lead end-to-end go-to-market execution for new products, features, and enhancements., • Collaborate cross-functionally across product, sales, corporate marketing, and channel marketing to ensure successful launch execution., • Create launch plans, enablement materials, customer-facing messaging, and internal readiness programs., • Support product-led growth initiatives by aligning messaging with onboarding flows, documentation, and developer experiences., • Deeply Understand the ISV Ecosystem, • Serve as the in-house expert on ISV and SaaS buyer personas., • Conduct market research to understand trends in embedded finance, developer tooling, PayFac models, and platform monetization., • Monitor competitors and evolving market dynamics to refine NMI’s differentiation strategy., • Translate ecosystem shifts into actionable messaging and strategic recommendations., • Build Sales & Channel Enablement, • Develop high-impact sales enablement tools, including pitch decks, battlecards, case studies, messaging frameworks, ROI narratives, solution narratives and use cases., • Help sales articulate technical value in commercial terms — and commercial value in technical credibility., • Support lifecycle messaging that drives adoption, expansion, and retention among ISV partners., • Partner with channel marketing to equip ISOs and reseller partners with compelling ISV-focused messaging., • Influence Product & Business Strategy, • Use competitive insight and customer research to influence product packaging, pricing, and positioning decisions., • Build business cases to support new market opportunities., • Drive alignment across product, engineering, and commercial teams around target segments and growth strategy., • Clear, differentiated positioning in the embedded payments market., • Strong adoption of new product launches across ISV and SaaS partners., • Increased pipeline contribution and revenue impact from embedded payments solutions., • Sales teams confidently articulate NMI’s value to software companies., • Product decisions informed by real customer and market insight., • Drive thought leadership and solution storytelling, • Synthesize customer and market insights into repeatable narratives and frameworks for internal and external use., • Partner with content and comms to produce thought leadership (whitepapers, POVs, benchmark reports, keynote,, webinars)., • Contribute to company and industry initiatives (webinars, events, analysts, partners), • 5–8+ years of B2B product marketing experience in SaaS, fintech, payments, or developer-focused platforms., • Direct experience marketing to ISVs, SaaS platforms, or developer ecosystems., • Strong understanding of embedded platforms, APIs, SDKs, and product-led growth models., • Proven success leading cross-functional product launches., • Ability to translate complex technical concepts into compelling business value., • Experience supporting both product-led and sales-assisted buying journeys., • Strong storytelling, messaging, speaking and content development skills., • Bachelor degree in Marketing or other related field, MBA a plus, • Strategist - You combine classic strategic marketing skills with experience in multi-channel marketing/distribution, have perspective, and can see and discuss multiple aspects and impacts of issues and project them into the future., • Strong external and internal leader – You collaborate well cross-functionally with key internal partners, work effectively with external partners to identify potential joint marketing opportunities, and have a willingness to learn and coach., • Business Savvy - You possess a technical understanding of software and the payments space, have a high degree of business acumen, and provide consistent, accurate information., • Master Communicator - You have the ability to distill complex and difficult information into easy to understand communications. In other words, you can easily “de-geek the speak” with your exceptional creative and communication skills., • Influencer - You have demonstrated superior relationship-building and influence management skills in interactions with senior leaders, peers, internal and external partners., • Flexible - You not only cope with change, you thrive on it and can shift gears comfortably., • Driven - You are results-oriented with a positive outlook and a clear focus on quality and business performance., • Solution Oriented - You have the ability to identify and creatively solve complex problems., • Personable - You are positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members., • Courageous and Ethical - You possess professional courage, steadfastly persevere through challenges, are ambitious while humble, have high standards for ethics and integrity, and do the right things the right way., • Experience in payments technology, embedded finance, or PayFac ecosystems., • Experience managing complex projects with multiple stakeholders., • Experience with developer marketing principles and PLG motions., • Experience in driving pricing and packaging strategy in SaaS environments., • Competitive compensation, • Flex PTO Policy, • Health, Dental and Vision Insurance, • Life, ADD, Short-term and Long-term Disability insurance, • 401k matching up to 4% after two months of service, • Flexible Spending Account, • 13 Paid Holidays, • Bonusly colleague reward, • Employee referral program, • Paid Parental Leave Equal Opportunity NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. Applicants must be authorized to work in the United States. As part of the selection process this role may require an assessment and professional references to determine suitability. An offer will be subject to financial and criminal background checks. #LI-Remote Salary range, depending on experience: $90,000 - $120,000 USD

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As the Field CTO, Public Sector at GitLab, you will serve as a trusted technical advisor for public sector customers and prospects, helping them connect DevSecOps strategy, security, and compliance goals to real business and mission outcomes. You will work closely with executive stakeholders during the pre-sales process, offering strategic guidance on how GitLab can support secure software delivery, modernization efforts, and platform adoption across complex environments. In this role, you will combine technical depth with executive level customer communication. You will build relationships with customer and prospect leaders such as Chief Information Security Officers, Chief Security Officers, Chief Technology Officers, and chief security architects, while also partnering across GitLab with sales, marketing, and product teams. Your perspective from the field will help shape customer conversations, influence go-to-market strategy, and inform how GitLab continues to serve public sector organizations. Note: This is an individual contributor, customer-facing technical advisory role; it does not include direct people management responsibilities. This role is well suited for someone who enjoys operating at the intersection of technology strategy, customer engagement, and market leadership. You will help customers understand the value of our AI Powered DevSecOps platform, contribute to industry conversations around standards and guidance (AI in particular), and represent GitLab in a way that reflects our values of transparency, collaboration, and results. • Engage with customers in a technical consulting and advisory role during the pre-sales process, providing technical assistance and strategic guidance., • Deliver executive-level thought leadership on DevSecOps, security, and compliance for strategic public sector opportunities, including new and growth accounts., • Build and maintain relationships with customer leaders such as Chief Information Security Officers, Chief Security Officers, Chief Technology Officers, and chief security architects., • Partner with the marketing team to develop content and support media engagement opportunities that increase awareness of GitLab in the public sector market., • Educate customers on the value of the GitLab platform and related technologies, and support conversations across multiple levels of the organization to help enable successful deployment., • Assist with requests for information and responses related to government publications and public-private partnership opportunities., • Participate in and contribute to working groups connected to government publications, standards, and demonstrations., • Curate and communicate public sector field feedback, collaborate on prioritization with marketing and product teams, and contribute to sales strategy, playbooks, enablement, and reusable technical content for the field (podcasts, etc)., • Significant experience in DevSecOps, AI and AI policy in government, information technology security, or closely related areas., • Experience selling to, supporting, or working within the public sector., • Experience creating technical marketing content and materials independently., • Experience delivering security, cybersecurity, compliance-related solutions, or assessments., • Knowledge of software development tools, practices, methodologies, and the end-to-end software development lifecycle., • Understanding of continuous integration and continuous deployment, along with modern software development or operations practices., • Experience with cloud computing and related technologies and practices., • Strong verbal, written, and presentation skills, with the ability to communicate technical strategy effectively to audiences ranging from executives to engineers., • Ability to coordinate across time zones and adapt schedules to customer and internal stakeholder needs., • Experience in technical pre-sales or a comparable customer-facing information technology role. The Field CTO, Public Sector role works across customer-facing and internal teams to help GitLab meet the needs of public sector organizations with clarity, credibility, and deep technical insight. This role partners closely with sales, solutions, marketing, and product stakeholders to represent customer priorities, strengthen technical strategy in the field, and support GitLab's position in a highly regulated and mission-driven market. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $138,000 - $297,000 USD How GitLab Supports Full-Time Employees • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.