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Job Description Director of Indirect Procurement Full-time | Procurement | 10+ Years Experience Location: Norfolk, VA (or Remote/Hybrid depending on org preference) Reports to: Chief Procurement Officer Base Salary Range: $145,000 – $170,000 annual base | Target Bonus: 15% About Cargomatic Cargomatic is transforming the way goods move in and out of ports and urban hubs by connecting shippers and carriers through innovative technology. As a fast-growing logistics company, we are building scalable, efficient solutions to modernize first- and last-mile freight. Our team is passionate about solving complex supply chain challenges and delivering real-world impact at scale. About the Role Cargomatic is seeking a Director of Indirect Procurement to lead and scale our sourcing strategy across all non-product spend categories. This is a highly strategic and operational role responsible for driving cost efficiency, supplier performance, and procurement governance in a fast-growing, technology-driven logistics organization. You will partner cross-functionally with Finance, Legal, IT, HR, and Operations to build a best-in-class procurement function that enables growth, improves visibility into spend, and strengthens supplier relationships. Key Responsibilities Strategic Leadership & Governance • Develop and execute a comprehensive indirect procurement strategy aligned with company financial and operational goals, • Establish procurement policies, workflows, and compliance standards across the organization, • Lead sourcing across IT, facilities, travel, corporate services, and other indirect spend categories, • Negotiate enterprise agreements and drive vendor consolidation, • Build and manage a high-performing supplier ecosystem, • Lead contract negotiations to secure favorable pricing and service levels, • Develop scalable procurement processes, reporting, and analytics, • Drive adoption of procurement tools (ERP, P2P, contract lifecycle systems), • Partner with Finance and AP to ensure accurate spend tracking and cost controls Required • Bachelor's degree in Business, Supply Chain, Finance, or related field, • 10+ years of relevant experience, including leadership in procurement or sourcing, • Strong experience negotiating IT, facilities, and professional services contracts, • Deep understanding of financial modeling, vendor management, and procurement operations, • MBA or relevant certifications (CPSM, CSCP), • Experience implementing procurement systems or digital transformation initiatives, • Competitive compensation package, • Health, dental, and vision insurance, • 401(k) with company match, • Paid time off and company holidays, • Flexible work environment, • Opportunity to work in a high-growth, fast-paced company, • Career growth and development opportunities

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Do you strive for excellence and enjoy helping others? Join our team as a Bilingual Customer Service & Sales Representative, where you’ll support customers across the country with technical support, account management, and product sales. This is an entry-level opportunity with paid training, ideal for individuals who are empathetic, tech-savvy, and eager to grow in a fast-paced, customer-focused environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls, emails, and live chats professionally and efficiently, • Listen actively to understand customer needs and provide accurate solutions, • Utilize internal systems and tools to manage customer accounts and process claims, • Accurately document customer interactions and resolutions in CRM systems, • Follow all required scripts, policies, and procedures, • Use training and knowledge base resources to answer inquiries confidently, • Escalate complex issues to management when necessary, • Ensure first-call resolution through effective troubleshooting and communication, • Stay current on program updates by attending training sessions and reviewing materials, • Meet all attendance, schedule, and performance expectations Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management and self-motivation, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do • Opportunity to lead key engineering and product decisions, • Actively shipping production code for the Speechify iOS app, • Work within a dedicated product team, • Participate in product discussions to shape the product roadmap, • Experience. You've worked on products that scaled to a large user base, • Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product, • Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience, • Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction, • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Swift Programming Language, • SwiftUI experience, • Experience in Multithreading Programming, • Working with CI/CD infrastructure, • Experience with Fastlane, • SOLID principles, the ability to write every single class according to SOLID, • A fast-growing environment where you can help shape the company and product, • An entrepreneurial crew that supports risk, intuition, and hustle, • The opportunity to make a big impact in a transformative industry, • A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture, • Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives, • Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Licensed Life Insurance Agents Only We are seeking licensed life insurance agents who want predictable leads, strong commissions, and a modern environment where your effort actually pays off. We Provide: 100% remote environment No cold calling - we handle the marketing A modern, tech-enhanced sal

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Outbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will make outbound calls to prospective customers and upsell existing products and services while providing excellent customer service. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview: We are currently hiring for a MK 38 Machine Gun System Subject Matter Expert (SME) that will be working in a field service position based out of Norfolk, VA. Job Description: • Perform complex maintenance on the MK 38 MOD 2 and MOD 3 MGS, including mechanical, hydraulic, and electrical systems., • Maintain the stabilized, remote-controlled 25mm machine gun system for fast attack craft defense., • Act as a Master Tech to direct repair activities and train lower-level technicians in maintenance procedures., • Oversee the inspection and maintenance of gun mounts and associated weapon systems., • Active Clearance., • MK 38 Mod 2 & 3 subject matter expert., • Hands on experience with trouble shooting, repair, and maintenance of MK 38 remote systems., • Ability to travel if needed. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program • Hiring diverse talent, • Maintaining an inclusive environment through persistent self-reflection, • Building a culture of care, engagement, and recognition with clear outcomes Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.

Job Description Please note: This posting is for informational purposes only and does not constitute an official job application. To be considered for employment, all candidates must submit their application directly through official Cox careers website. Applicants who complete Applications that are received through third-party postings, social media, or other channels will be invited to submit an official Application through the company’s career site. The Inbound Sales Representative is a full-time position currently working in the office. This is a highly consultative sales opportunity. Call center hours of operation are 8am – 11pm, Mon – Fri and 9am – 9pm, Sat. We have a shift bid process that you will go through before you are finished with the training program. As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual salary amount of $49,813.60. This reflects the full-time hourly base rate of at least $16.57, and target commission is $1,279 a month. Employees also receive a ramp period of 2 months to adjust to commission earnings. You must live within the area of Hampton Roads, VA. What You’ll Do You’ll make residential customers feel “at home” with our products and services. That means being an Einstein about everything we offer as well as a whiz around the marketing campaigns that fuel those inbound calls. This is a quota, commission-based gig, so your earnings are in your hands. One way to do this will be to be super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer. You’ll help to solve customer requests so you can handle some of the more challenging sales situations yourself. You may also pick up the phone to support other departments with overflow calls. As you grow your skills, you’ll have the opportunity to support your peers in the sales team through best practice sharing and peer coaching. What’s In It for You? You’ll be sold on Cox’s great, highly competitive pay, generous incentives, and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it’s our goal to make sure you feel recognized for your contributions. We also know it’s important to work alongside colleagues who “get you”. At Cox, you’ll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. Growth is a good thing, and you’ll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate your rainmaking sales skills in other sectors where we operate like cleantech, health care and new forms of transportation mobility. Who You Are You’re someone who anticipates customers’ needs so you can not only offer them what they need now, but also what they’ll need next. But your idea of being a “selling machine” isn’t about pushing products, it’s about listening, and fitting a customer to the solution that works best for them. People tell you you’re a good listener, and you bring that rare gift into your workplace, leading to a remarkable response reflex. You resolve issues like a Nobel Peace Prize nominee, and understand that, despite the “flying solo” nature of remote sales work, you’re also a proud member of a tight-knit team. Relationships come easy to you, and you’re not afraid of change, computers, or clowns. Eh, maybe not the clowns. Others look to you for leadership, guidance, and support when needed. Qualifications: Minimum: • High school diploma, GED, or relevant work experience., • Excellent computer skills., • Effective communication skills and ability to multi-task., • Excellent interpersonal skills and teamwork., • Excellent ability to persuade others through direct/indirect influence., • Ability to quickly establish customer relationships in a fast environment., • Demonstrated capacity to thrive in a high-change, often ambiguous business environment., • Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. Preferred: • Telecommunications industry experience., • 1+ years in a sales quota environment., • 2+ years’ experience in related field (i.e. Retail, Training, Indirect Sales, etc.). Join the Cox family of businesses and make your mark today! Compensation: Hourly pay rate is $16.57. In addition to the hourly rate identified herein, this role is also eligible for an annual incentive/commission target of $15,348.00. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. About Cox Communications Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. Company DescriptionCox Communications rewards the talented, hard-working folks that help drive our growth. We’ve created an exceptional salary package, plus additional incentives including the highly-sought-after Winner’s Circle reward for top salespeople. We are an inclusive, pro-sales environment where different perspectives are valued and celebrated. Tools and training to up your game? We’ve got them. And we offer a work/life balance that allows you to enjoy things like family, friends, and lots of flexibility.Cox Communications rewards the talented, hard-working folks that help drive our growth. We’ve created an exceptional salary package, plus additional incentives including the highly-sought-after Winner’s Circle reward for top salespeople. We are an inclusive, pro-sales environment where different perspectives are valued and celebrated. Tools and training to up your game? We’ve got them. And we offer a work/life balance that allows you to enjoy things like family, friends, and lots of flexibility.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses).

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies. Most research studies are conducted remotely at home, though some may be in-person. Comfort participating in remote, part-time studies

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies. Most research studies are conducted remotely from home, though some may be in-person. Comfort participating in remote, market r

As a pharmacy technician, you’ll deliver incredible service, while playing an integral role in ensuring customers are getting the medical attention, care and health services that sets Wegmans' pharmacies apart from the rest.

Provide technical assistance and support for walk-in and retail equipment requests. Machines, Equipment and Technical Abilities.

Practices OSHA safety techniques including proper PPE.

State Farm Insurance Agent located in Chesapeake, VA is seeking an outgoing, career-oriented professional to join their team.As a State Farm team member for Corey Jones - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including

Bayview Physicians Group | Chesapeake, VA Be the friendly face that sets the tone for exceptional patient care.Bayview Physicians Group is a rapidly growing, outpatient multi-specialty medical practice dedicated to providing high-quality, patient-centered healthcare.We believe strong doctorpatient r

We are a very busy office and are looking for our next great team member.This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.We are a growing agency with big dreams and lots of potential.We attribute our success to havi

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option

Customer Service Representatives (Inside Sales).Our Customer Service Representatives (Inside Sales) professionally represent the Company to our Customers with the knowledge and skills to provide them the product or service they need.Qualifications good customer service and communication skills relia

Experience with CRM systems and the ability to quickly learn and adapt to new technologies, tools, and operational processes. Strong verbal and written communication skills, with the ability to clearly explain technical actions and solutions to customers.

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option

As well as assisting customers, using up-to-date technology to dispatch and return equipment. Use smartphone-based U-Scan technology to manage rentals and inventory.

Bayview Physicians Group | Norfolk, VA Be the friendly face that sets the tone for exceptional patient care.Bayview Physicians Group is a rapidly growing, outpatient multi-specialty medical practice dedicated to providing high-quality, patient-centered healthcare.We believe strong doctorpatient rela

Work Schedule: M-F, Generally 8am-5pm.Prepare customer reports that support tracking/tracing of imports and exports.Schedule loads for pickup and delivery based on availability, stack counts and vessel schedules.Communicate all service requirements to dispatch operations and update notes in operatio

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

We are looking for people nationwide to participate in polls - Apply ASAP!.We offer you the opportunity to earn extra income from home (teleworking) and also to decide your own participation schedule.At this job, you will be performing various tasks such as data entry, performing email response, rev

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother.Patient First | Caring | Accountability | Trust | One Team | Growth.Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to e

Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology.

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option

This position requires ability to read and comprehend technical manuals.

Duties: Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, self-service requests and walk-in request.Provides detailed level answers on Windows and Office applications and provides escalation and routing for complex issues and requests.Maintains ow

Primary Responsibility: Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner.Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties.May handle and resolve complaints.Responds to all c

Medical Scheduling Receptionist.Our very busy OB/GYN practice needs an experienced Medical Scheduling Receptionist who can manage the administrative duties involved with coordinating patient and physician schedules as well as provide outstanding customer service.We're looking for a professional who

State Farm Insurance Agent located in Portsmouth, VA is seeking an outgoing, career-oriented professional to join their team.As a State Farm team member for Tracey Vinson - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products includi