Mobile Electronics 12-Volt Field Installation Manager
15 days ago
Corona
Job Description Mobile Electronics 12-Volt Field Installation Manager (Riverside/Los Angeles/San Bernardino /Orange County) Compensation: $70-80k/yr (based on experience) Employment type: Salary Company Vehicle and Phone Included Looking for a hardworking and responsible individual for full time work at local car dealerships. Full job description Job Title: Field Installation Manager Job Type: Full-Time Job Summary We are seeking an experienced, skilled and detail-oriented candidate to join our team. The primary responsibility of this role is to supervise all company installers, assist in installations, and facilitate that all installations at dealers are completed daily to fulfill company contracts. This includes, but is not limited to, stolen vehicle recovery systems, security systems, dash cams, paint protection film, and other 12V accessories. The ideal candidate has a strong background in managing 15+ employees, experience in 12-volt electronics, exceptional technical proficiency, and a commitment to outstanding customer service and growth. Key Responsibilities • Manage all company installations, assist when necessary, and facilitate that all installations are completed daily to fulfill company commitments to its customers., • Ensure all dealer and customer installation issues and concerns are resolved promptly, • Check dealer locations daily for uninstalled vehicles and ensure all work is being completed on a daily basis using any and all resources available., • Ensure required installation paperwork is completed and turned in based on customer and company established deadlines, • Manage company installers and communicate personnel and schedule changes with account managers and dealers., • Spot check installations for quality control on a regular basis, record, and report to supervisor., • Visit all customers on a daily basis in the field., • Maintain regular communications with customers using all methods available (in person, email, or phone), • Work closely with installers and employees to ensure smooth operations, • Resource, interview, hire, replace, and train new installers when needed, • Maintain high levels of installer training on an ongoing basis, • Make daily observations of concerns and report to supervisor daily/weekly as directed, • Assist and facilitate in submitting and delivering installer orders, • Organize workflow to meet time commitments., • Record details of service calls, comments and complaints and record details of action taken and report to company supervisor(s), • Prepare and report weekly itinerary to company supervisor(s), • Provide feedback to supervisor on efficiency of processes, or customer complaints, • Management of 15+ Employees/Installers, • Experience: Minimum of 5 years of professional experience as a 12 Volt Installer, Car Audio Technician, or Mobile Electronics Technician preferred., • Proficiency in soldering, crimping, securing connections, and wire routing., • Ability to read and interpret technical diagrams, schematics, and service manuals., • Experience with power and hand tools specific to automotive installation (drills, routers, panel removal tools, etc.)., • Proven ability to diagnose and troubleshoot electrical issues., • Certifications (Preferred): MECP (Mobile Electronics Certified Professional) certification is highly desirable., • Physical Requirements: Ability to lift moderately heavy equipment and work in a variety of positions (e.g., kneeling, bending, climbing) for extended periods., • Interpersonal: Excellent communication and customer service skills. Detail-oriented, strong work ethic, and a dependable team player., • Must have a valid driver’s license, • Previous experience in similar position, • Ability to work in a constantly changing environment., • Excellent oral and written communication skills, • Must be willing to travel regularly in LA, Orange County, and Inland Empire, • A desire to learn and grow with a dynamic company, • Great attitude with high-energy personality, • Problem-solving skills Work Location: In person Company vehicle and phone included Within 25 miles of Corona, Ca required. Company DescriptionMillennium Dealer Services, Inc. (MDS) is Southern California's premier Car Dealer Expeditor. Operating primarily in Southern California, MDS has been servicing car dealers since 1999. In addition to our menu of mobile electronics products (security systems, lot management, dashcams, and stolen vehicle recovery systems), MDS also offers several other products such as 3M Protection Film, Theft Deterrent/Etch/Exterior & Interior Sealant Protection/ Door Ding/Windshield Protection, GAP insurance/etc. At MDS, we believe that our customers are our partners, and we truly appreciate their business! We respect our employees and our customers, we respect their schedules, and our continuing commitment is to do our very best, all the time, no matter what! We deliver what we pride ourselves a unique brand of customer service that stands out from the rest by delivering on what we promise: Long-term, MECP certified, career installers with over 40 YEARS of installation experience! Professional on-site service with all of our dealers additionally insured by MDS. Reliable scheduling with the ability to call all of us, anytime. All work is performed on the dealership lots, minimizing risk and saving time and expense Work can be done at customer's location, saving loaner car hassle & expense. We carry Car Dealer Exclusive Products most of which carry a minimum factory match warranty up to a lifetime warranty. Competitive pricing on the latest products available through attendance of industry tradeshows and research. Ongoing full-service training of F&I Managers by our executive team as well as the dealerships sales departments.Millennium Dealer Services, Inc. (MDS) is Southern California's premier Car Dealer Expeditor. Operating primarily in Southern California, MDS has been servicing car dealers since 1999. In addition to our menu of mobile electronics products (security systems, lot management, dashcams, and stolen vehicle recovery systems), MDS also offers several other products such as 3M Protection Film, Theft Deterrent/Etch/Exterior & Interior Sealant Protection/ Door Ding/Windshield Protection, GAP insurance/etc. \r\n\r\nAt MDS, we believe that our customers are our partners, and we truly appreciate their business! We respect our employees and our customers, we respect their schedules, and our continuing commitment is to do our very best, all the time, no matter what! We deliver what we pride ourselves a unique brand of customer service that stands out from the rest by delivering on what we promise: Long-term, MECP certified, career installers with over 40 YEARS of installation experience!\r\n\r\nProfessional on-site service with all of our dealers additionally insured by MDS. Reliable scheduling with the ability to call all of us, anytime. All work is performed on the dealership lots, minimizing risk and saving time and expense Work can be done at customer's location, saving loaner car hassle & expense. \r\n\r\nWe carry Car Dealer Exclusive Products most of which carry a minimum factory match warranty up to a lifetime warranty. Competitive pricing on the latest products available through attendance of industry tradeshows and research. Ongoing full-service training of F&I Managers by our executive team as well as the dealerships sales departments.