Customer Relations Representative - State Farm Agent Team Member
17 days ago
Lewisville
Job DescriptionAbout Us: Since opening our first agency in Highland Village in 2015 and expanding to Plano in 2023, weve built a thriving team of 12 and are continuing to grow. We pride ourselves on creating a positive, dynamic work environment that fosters collaboration, personal growth, and success. What Makes Us Different: • Team Bonding: From friendly competitions to birthday lunches and team outings, we celebrate our successes together., • Community Involvement: We actively participate in and sponsor local teams, clubs, and events, staying connected to our communities in Highland Village and Plano.Compensation & Growth:, • Competitive pay, individual bonuses, and a health reimbursement plan., • Retirement plan to help you invest in your future., • In-house marketing and a steady stream of leads to support your success. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customer