Program Manager
3 days ago
Wichita
When you join the Verus Aerospace team, you are more than a number you are a valued part of our company family. Superior craftsmanship, employee pride and a shared commitment to continuous improvement are the foundation of our success. We have a strong reputation for professionalism and quality in the aerospace industry. Our company is committed to excellence and we recognize that the right people, offering their ideas and expertise, will enable us to continue our success. We seek team members who are passionate, adaptable, driven to achieve quality results, focused on continuous improvement, self-motivated and problem solvers. Manage aerospace customer contracts and programs from new product development to full production execution. Work closely with customers to develop, evaluate, and manage statement-of-work definitions, plans, requirements, schedules, and production activities related to assigned programs. Work with functional organizations to evaluate impact of major program and process changes in support of customer requests. Monitors daily operations to identify and resolve issues with support of other department personnel as required. Works collaboratively with others to drive program performance and lead process improvement initiatives. Maintain communication, visibility, and close coordination with customer and supplier representative(s). • Support & facilitate Customer Performance Metrics/Customer Excellence initiatives to achieve highest supplier rating as measured by Quality, On-time delivery and Customer Satisfaction., • Direct customer communications including written correspondence, teleconferences, and customer visits to provide timely communications and internal visibility to assure compliance with all contractual program requirements, • Facilitate internal and external customer reviews (Rate Readiness, Assessments, Standards, Program status, etc.) and coordinate action items with functional managers, • Facilitate and coordinate configuration changes, engineering, product quality issues and daily program performance issues with internal and external customers, • Manage contract closure and negotiate contract termination provisions, • Lead and/or participate in 3P process for new products or significant configuration changes Education and Experience: • Bachelor's degree in Business preferred., • Minimum five (5) years professional experience in a production-manufacturing environment or equivalent combination of education and experience., • Aerospace industry preferred. Knowledge • Knowledge of contracts terms and conditions, • Demonstrated effective root cause analysis and problem solving involving technically complex issues., • Superior communication skills involving information exchange via effective listening, written, oral, and presentation techniques, • Facilitate consensus decision-making and cross-functional team support amongst operations and production manufacturing personnel., • Monitor, encourage, and support production team on-time delivery and quality performance metrics, • Issues are proactively communicated to our customer., • All customer inquiries are addressed in a timely manner., • Ensure customer satisfaction by cross referencing the timeliness and accuracy of the information they receive., • Effective time management., • Artful cross-functional negotiation skills involving scope, cost, and delivery objectives