Ontario
Job Description Join Our Team at West Coast Dental! Are you a dynamic leader with a passion for the dental industry? West Coast Dental is seeking a talented and motivated Dental Office Business Manager to join our team and help us deliver exceptional patient care. Why Work With Us? • Competitive Compensation: Enjoy a top-tier base salary plus performance bonuses., • Diverse Patient Base: Serve a wide range of dental patients with various payor types., • Comprehensive Dental Services: General, specialty, and orthodontic care in all offices., • Commitment to Quality: Be part of an established dental organization focused on quality and patient experience., • Professional Growth: Access opportunities for training, development, and mentorship in the dental field., • Supportive Teams: Work with excellent clinical and administrative dental teams in every office., • Collaborative Environment: Engage in a team approach to providing exceptional dental patient experiences., • Leadership Skills: Ability to lead and manage dental teams effectively., • Analytical Abilities: Strong skills in analyzing operational, performance, and financial metrics in a dental setting., • Passion for Helping: A genuine desire to assist patients and staff., • Personable Nature: Outgoing, cheerful, and approachable demeanor., • Communication Skills: Excellent verbal and written communication abilities., • Team Player: Commitment to being part of a high-quality dental team focused on patient satisfaction., • Computer Proficiency: Strong computer skills., • Motivation: Desire for career advancement in the dental field., • Professionalism: Interest in being part of a professional dental team., • Analytical and People Skills: Strong analytical abilities and interpersonal skills., • Leadership: Ability to lead and manage dental teams., • Collaborative Spirit: Personable and cheerful demeanor., • Communication: Strong interpersonal, oral, and written communication skills., • Judgment: Ability to make sound decisions., • Independence: Ability to work independently and manage multiple projects., • Education: Bachelor’s Degree required., • Team Management: Coach, mentor, and oversee front and back-office dental staff to ensure excellent patient experiences and compliance., • Collaboration: Work with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to analyze performance and ensure optimal staffing and patient flow., • Scheduling: Manage staff, patient, and doctor schedules., • Hiring and Training: Interview, hire, and train dental staff., • Compliance: Oversee compliance with OSHA, HIPAA, Code of Safe Practices, and HR policies., • Modern Offices: Beautiful, state-of-the-art dental facilities with modern systems and equipment., • Back-office Support: Full support from Specialty Managers, Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs, and Sterilization Clerks., • Quality Supplies: Reliable, high-quality dental supplies from reputable companies., • Compliance: Regulatory and facility compliance., • Experienced Candidates: Join our family and culture, and grow operationally to reach your full potential in the dental industry. For over 30 years, West Coast Dental has been committed to providing high-quality general and specialty dental and orthodontic care, ensuring a great patient experience. With over 48 offices in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego, we offer comprehensive dental care to a diverse patient base, including private, PPO, Medi-Cal, and HMO patients. We are expanding and expect significant growth and opportunities for our employees and partners. Benefits • Paid Time Off, • Sick Pay, • Holiday Pay, • Medical Coverage, • Supplemental Vision Coverage, • Comprehensive Dental Benefits for Employees and Dependents, • Voluntary Supplemental Insurance (Life, Disability, Critical Illness, Accident), • 401k Plan Participation