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Senior account manager jobs in United States

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  • Quality Process Owner
    Quality Process Owner
    7 hours ago
    Full-time
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Assistant Manager
    Assistant Manager
    10 hours ago
    $24 hourly
    Full-time
    Manhattan, New York

    Harlem Shake is looking for an experienced, dependable, and hands-on Assistant Manager to support daily restaurant operations at our Harlem location. The Assistant Manager works closely with the Store Manager to lead the team, maintain strong operational standards, and provide an excellent guest experience. This is an active floor-management position that requires someone who can coach employees, solve problems, maintain accountability, and step into any area of the restaurant when needed. Responsibilities: • Lead FOH and BOH employees during assigned shifts, • Support the Store Manager with daily restaurant operations, • Assign employee stations, breaks, side work, and cleaning responsibilities, • Conduct preshift meetings and communicate daily priorities, • Make sure employees complete all assigned opening, closing, and operational checklists, • Coach employees and provide clear, respectful feedback, • Address attendance, performance, uniform, and policy concerns, • Document employee coaching and corrective-action issues when required, • Support employee training, cross-training, and development, • Maintain a positive, professional, and accountable workplace, • Provide excellent customer service and resolve guest concerns, • Monitor speed of service, order accuracy, food quality, and presentation, • Make sure FOH employees provide a warm welcome and goodbye to every guest, • Support the kitchen during high-volume periods when needed, • Monitor restaurant cleanliness throughout the shift, • Complete opening and closing procedures, • Handle cash, deposits, drawer counts, refunds, voids, discounts, and manager comps accurately, • Review register activity and investigate cash discrepancies, • Make sure waste, refunds, voids, and complimentary items are recorded correctly, • Monitor labor and make appropriate staffing adjustments based on business volume, • Assist with employee schedules and shift coverage, • Monitor inventory levels and communicate shortages, • Assist with receiving, organizing, and rotating deliveries, • Follow FIFO and proper food-storage procedures, • Enforce food-safety, allergen, sanitation, and NYC Department of Health requirements, • Complete required temperature, cleaning, safety, and operational logs, • Make sure equipment issues, incidents, injuries, and guest complaints are properly documented and reported, • Follow and enforce all Harlem Shake policies, recipes, service standards, and operational procedures, • Perform other management and restaurant duties as needed Qualifications: • Previous restaurant supervisory or assistant-management experience is required, • Fast-casual, quick-service, or full-service restaurant experience is preferred, • Valid NYC Food Protection Certificate is required, • Strong leadership, communication, organization, and problem-solving skills, • Comfortable coaching employees and holding the team accountable, • Able to remain calm and make decisions in a fast-paced environment, • Experience with POS systems, cash handling, deposits, scheduling, inventory, and labor management, • Strong understanding of food safety and sanitation requirements, • Dependable, punctual, detail-oriented, and professional, • Able to work independently while following direction from the Store Manager and senior leadership, • Must be available to work evenings, weekends, and holidays as required Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work in dining-room and kitchen environments, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work around grills, fryers, heat, steam, and other restaurant equipment Job Type: Full-time Pay: $20–$24 per hour Schedule: Eight-hour shifts with evening, weekend, and holiday availability as needed Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Senior Inside Sales Manager
    Senior Inside Sales Manager
    13 hours ago
    Full-time
    Manhattan, New York

    Senior Inside Sales Manager Location: New York, NY (Hybrid) Full-Time About Molaprise Molaprise is a leading cloud and cybersecurity systems integrator headquartered in New York City, delivering innovative solutions across AI, cloud, and security. We partner with public sector and enterprise clients to modernize infrastructure, enhance resilience, and drive digital transformation. Role Overview We are seeking a high-performing Senior Inside Sales Manager / Senior Account Executive to lead revenue growth, strengthen our inside sales function, and drive execution across key NYC accounts. This is a player-coach role designed for a senior sales professional who thrives in both strategy and execution—owning complex deals while supporting and enabling a broader sales team. You will play a critical role in building pipeline, accelerating deal cycles, and ensuring operational excellence across the sales process. The ideal candidate has strong experience in the NYC SLED market and can effectively position AI, cloud, and cybersecurity solutions to both technical and executive stakeholders. Key Responsibilities Revenue Growth & Pipeline Ownership Own and drive revenue targets across SLED, mid-market, and enterprise accounts Build, manage, and convert a high-quality pipeline through disciplined inside sales execution Lead complex deals from prospecting through negotiation and close Inside Sales Leadership & Daily Execution Provide day-to-day support and direction to the sales team, ensuring consistent pipeline activity and follow-through Establish and optimize sales processes, outreach strategies, and pipeline management discipline Coach and support team members on deal progression, positioning, and closing strategies Pricing Strategy & Vendor Management Negotiate with manufacturers, vendors, and distributors to secure optimal pricing and deal structures Collaborate with partners (e.g., Cisco, Microsoft, OEMs) to strengthen competitive positioning Ensure pricing strategies align with margin goals and customer expectations Proposal Development & Solution Positioning Lead the creation of client proposals, RFP responses, and solution presentations Translate technical offerings into clear, outcome-driven value propositions Partner with engineering teams to ensure accuracy and competitiveness of solutions Customer Engagement & Relationship Management Build and maintain strong relationships with decision-makers across NYC SLED and enterprise clients Act as a trusted advisor, aligning solutions to customer priorities and long-term goals Identify and drive upsell and cross-sell opportunities Marketing & Demand Generation Support Support and participate in marketing outreach, including calls for new service offerings and upcoming webinars Collaborate with marketing to convert campaigns into qualified pipeline Help refine messaging based on customer feedback and market response Cross-Functional Coordination Act as a liaison between project managers, outside sales, engineers, and clients to ensure alignment and timely execution Ensure deals transition smoothly from sales to delivery while maintaining client expectations Drive accountability across stakeholders to meet deadlines and commitments Market Intelligence & Strategy Stay informed on NYC public sector procurement cycles, funding, and competitive landscape Identify emerging opportunities in AI, cloud, and cybersecurity markets Use insights to refine go-to-market strategies and sales positioning Qualifications 7–12+ years of B2B sales experience in IT solutions, cloud, cybersecurity, or consulting Proven track record of exceeding revenue targets and closing complex deals Experience supporting or leading inside sales teams or functions Preferred Experience Strong familiarity with NYC SLED (state, local, education) market Experience working with OEMs, distributors, and partner ecosystems Background in solution-based or consultative selling Core Competencies Strong negotiation and deal structuring skills Ability to translate technical solutions into business value Excellent communication and executive presence Highly organized, data-driven, and process-oriented

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  • Professional Sales Representative
    Professional Sales Representative
    22 hours ago
    $2000–$5000 monthly
    Full-time
    Freeport

    Job description Job Overview 1099 Independent Contractor | Commission Only | Uncapped Earnings Kingdom Design House is expanding its B2B sales network and is looking for self-motivated sales professionals who want to earn commission selling technology services businesses actually need, including Health Care, Automotive, Real-Estate, Manufacturing, and Financial markets. We provide three primary service categories: Web Development & Digital Solutions Custom websites, redesigns, e-commerce, landing pages, website maintenance, SEO-focused development, and digital business solutions. AI Solutions & Automation AI-powered customer engagement, lead automation, workflow automation, voice AI, CRM integrations, business process automation, and custom AI solutions. Networking & IT Solutions Business networking, technology infrastructure, IT support, system setup, consulting, connectivity, and related technical services. Our primary target market includes small and midsize businesses throughout Long Island, Nassau County, Suffolk County, Queens, Brooklyn, Manhattan, the Bronx, Staten Island, Yonkers, and Westchester County, with the ability to pursue qualified businesses outside New York as well. The Opportunity This role is designed for independent sales professionals who want the freedom to build their own pipeline and earn based directly on results. You may generate business through methods such as: • B2B cold calling, • Email outreach, • LinkedIn prospecting, • Networking and referrals, • Local business outreach, • Door-to-door B2B prospecting, • Existing professional relationships, • Independent lead generation Kingdom Design House may also make prospect lists, CRM resources, marketing material, service information, and sales collateral available to support your efforts. There are no required working hours. Contractors determine when, where, and how they prospect, subject to professional conduct, applicable laws, approved pricing, and Kingdom Design House brand standards. Commission Structure This is a 1099 independent contractor, commission-only opportunity. There is: • No base salary., • No hourly wage., • No guaranteed commission., • No guaranteed number of leads or sales., • No employee benefits. Compensation is earned from qualifying customer revenue generated by the contractor. Level 1 – Sales Representative 15% of qualifying collected project revenue. Applies to the contractor's first three successfully closed and paid client accounts. Example: $5,000 collected project revenue 15% commission = $750 Level 2 – Sales Producer 17.5% of qualifying collected project revenue after three successfully closed and paid client accounts. Example: $6,300 collected project revenue 17.5% commission = $1,102.50 Level 3 – Senior Sales Producer 20% of qualifying collected project revenue after nine successfully closed and paid client accounts. Example: $9,200 collected project revenue 20% commission = $1,840 Higher commission levels apply to qualifying future sales after the threshold has been reached unless otherwise agreed in writing. Recurring Revenue Opportunity For eligible recurring service plans originated by the contractor: 5% residual commission for the first six collected monthly payments. Example: $500 monthly service agreement 5% = $25 per month Six months = $150 additional commission Customer Financing Kingdom Design House may offer customers installment or financing arrangements. Commission is paid based upon revenue actually collected, rather than the entire contract amount being paid to the contractor upfront. Example: • Customer contract: $6,000, • Customer pays: $1,000 per month for six months, • Contractor commission: 15%, • Contractor receives:, • $150 after each qualifying $1,000 payment is collected., • Total commission if all six payments are collected: $900 The same principle applies to 50/50 payment arrangements. Who We're Looking For This opportunity may fit: Experienced B2B sales professionals, independent sales consultants, business development representatives, account executives, entrepreneurs, or self-directed individuals who want to develop real-world technology sales experience. Experience selling technology, marketing, SaaS, web services, AI, IT, telecommunications, professional services, or B2B solutions is valuable but not mandatory. Successful representatives should be comfortable communicating with owners, executives, practice administrators, operations managers, marketing directors, IT managers, and other business decision-makers. What Success Looks Like • You identify businesses with a legitimate need., • You start the conversation., • You uncover the business problem., • You position the appropriate Kingdom Design House solution., • You coordinate with Kingdom Design House on pricing and technical scope when necessary., • You help move the prospect toward a signed agreement., • When Kingdom Design House collects qualifying revenue, you earn your percentage. Contractor Relationship • This is an independent contractor opportunity and not an offer of traditional employment., • Contractors are responsible for their own taxes, expenses, equipment, insurance, transportation, prospecting methods, and business activities., • Contractors may provide services to other businesses and are not required to work exclusively for Kingdom Design House. Kingdom Design House Web Development | AI Solutions | Networking & IT

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  • HOC Manager (Part Time)
    HOC Manager (Part Time)
    2 days ago
    Full-time
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. POSITION SUMMARY The Joe & The Juice Team is looking for a highly motivated, skilled tax professional to join our in-house tax team. Based in New York City, this role will report into the Senior Manager, Tax, in Copenhagen. The Manager of Tax will be a key member of the tax team, responsible for the day-to-day operations, including the accuracy and timeliness of compliance and tax reporting matters. This position will support direct and indirect tax compliance and tax accounting matters for Joe & The Juice's US and global operations. The role will partner with Accounting and Finance stakeholders to support them with all tax related matters. The role interfaces with partners across the organization, including the Accounting, Treasury, HR, Finance, Real estate & Growth and Legal teams to optimize existing processes, solve business challenges, design new workflows, and implement new technology solutions to drive efficient and accurate reporting. You will be responsible for strengthening relationships with third party advisors. You will be a critical member in the development of an adaptive Tax department that continues to scale to support Joe & The Juice's growth goals. The ideal candidate takes a proactive approach towards driving quality results, thrives in a fast-paced environment, thinks creatively, and strives to consistently exceed expectations. Primary responsibilities include: • Manage U.S. federal, state and local, and foreign income tax return filings with third party service providers;, • Manage sales and use tax filings, including future registrations;, • Evaluate sales taxability of Joe & the Juice products based on applicable state and local regulations;, • Manage annual extension process, including remittance of payments;, • Maintain documentation of ASC 740 tax positions;, • Collaborate with Accounting and FP&A departments on tax reporting matters;, • Partner with Accounting to ensure transfer pricing agreements are adhered to and appropriately recorded;, • Develop strong relationships and collaboration with the Real Estate & Growth team and build out process for entering new states for tax compliance;, • Partner with Legal to support the drafting and submission of voluntary disclosure agreements;, • Ensure accurate, timely filing of all business-related filings, including franchise, property and commercial rent tax returns;, • Manage inquiries from government authorities, including notice resolution and audits;, • Monitor legislative and regulatory tax law developments and communicate the effects of these developments;, • Understand and conduct research on tax issues to support inquires from the business;, • Maintain control environment by adhering to requirements and updating documentation;, • Develop strong relationships with Accounting department to maximize opportunities for automation of data and ensure completeness, accuracy, and efficiency;, • Identify and implement technological and procedural improvements with a strong commitment to detail;, • Provide ad hoc support on various projects; EXPERIENCE AND EDUCATION • 4-6 years working in the corporate tax function and/or a public accounting/tax advisory firm, exposure to international tax or multi-jurisdictional compliance preferred.;, • Bachelor's Degree in Accounting or related field;, • CPA required; MBA or JD with tax concentration a plus;, • Excellent project management skills with proactive approach towards driving quality results;, • Significant experience in ASC 740 and tax related financial reporting;, • Exposure to global transfer pricing rules and regulations are preferred;, • Experience with tax provisioning software and Avalara is a plus, • Excellent verbal and written communication skills in order to collaborate with key stakeholders across the organization and articulate complex information;, • Superior organizational skills with the ability to multi-task and prioritize assignments in a fast-paced environment with small team., • Compensation- $130,000- $150,000 Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY [https://tinyurl.com/joejuicenotice](https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Ftinyurl%2Ecom%2Fjoejuicenotice&urlhash=QeP9&isSdui=true)] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Customer Sales Assistant
    Customer Sales Assistant
    28 days ago
    $20–$30 hourly
    Full-time
    Secaucus

    Job description Located in New Jersey Are you competitive, driven, and motivated by winning? Vivacity Management, a fast-growing sales and marketing firm in New Jersey, is hiring multiple Entry Level Customer Sales Assistant to join our team! This is the perfect opportunity for sports minded individuals, former athletes, team players, or anyone who thrives in a high-energy, goal-oriented environment. We offer hands-on training, rapid advancement opportunities, and a team atmosphere built on positivity, accountability, and performance. No experience is required — we train you from the ground up. Why Join Vivacity Management? • Competitive, sports-like team culture, • Full training for all Entry Level Assistants, • Clear opportunities for advancement into leadership, management, and senior sales roles, • Represent major brands and grow your professional skill set, • Growing company hiring multiple candidates immediately, • A role that rewards work ethic, communication skills, and goal-driven behavior Key Responsibilities • Engage with customers in the North Jersey area to present and promote client products, • Learn and master sales presentations, product knowledge, and customer service best practices, • Work with your team to hit sales goals and performance targets, • Participate in team meetings, training sessions, and development workshops, • Provide an energetic, positive experience for customers, • Represent clients in a professional and ethical manner at all times Ideal Candidate Traits • Sports minded, competitive, or athlete background (preferred but not required), • Strong communication and interpersonal skills, • Entry level attitude with a desire to grow, • Enjoys a team environment and fast-paced work, • Goal-driven and motivated by performance incentives, • No previous sales experience needed — just a willingness to learn Requirements • Must be 18+, • Full-time availability, • Reliable transportation to commute within North New Jersey, • Ability to work in person (not remote), • Ability to speak English Fluently Pay & Benefits • Weekly guaranteed pay! Say Bye Bye to bi-weekly pay checks :), • Performance bonuses & incentives- top performers earn $1000-$2000, • Growth and advancement opportunities, • Leadership development program, • Travel opportunities, • Supportive, high-energy team culture If this seems like you and you are ready for a challenge apply today!

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  • Senior Manager of Marketing
    Senior Manager of Marketing
    1 month ago
    $80000 yearly
    Full-time
    Flushing, Queens

    Position: Senior Manager of Marketing Department: External Affairs Reports to: Chief External Affairs Officer Direct reports: Marketing Assistant and freelance Graphic Designer Hours: Full-time, five days a week (40 hours), with at least 3 days onsite The Senior Manager of Marketing, reporting to the Chief External Affairs Officer, oversees event marketing, executes program and institutional awareness campaigns, and manages branding consistency. They work closely with the External Affairs team and FTH program leads to optimize revenue, attendance, and impact. This position requires impeccable attention to detail, superb time management while multitasking, innovative and creative ideas, and strong interpersonal skills. RESPONSIBILITIES • Alongside the CEAO, build and implement a multi-channel (print and digital) marketing plan for FTH’s presenting programming, arts services, arts education, and overall institutional awareness/branding. • Manage the end-to-end delivery of all marketing campaigns, including messaging, content creation, timing, targeting, and multi-language translations. • Manage the Marketing Assistant, including the implementation of goals, deadlines, and tracking of workflow. • Manage FTH’s strategy for ticket sales, including quarterly goals with a focus on increased Box Office revenue. • Ensure all FTH marketing collateral content is consistent across the board, including rollout timing, design/layout, information, and branding. • Collaborate with designers, partners, and internal staff to produce collateral as needed, including web, social media, eblasts, flyers, postcards, posters, and ads, and ensure consistently in all channels and departments. • Write and oversee FTH’s eblasts, website, and social media content., • Manage marketing calendar and work with External Affairs team to ensure alignment across all efforts. • Work with Senior Manager of Development & Community Engagement and Patron Services Manager on audience development, including strategies to turn community partnerships and neighbors into repeat ticket buyers and donors. • Meet with FTH program leads and outside artists/contractors to acquire details on artists and events and leverage assets to optimize program attendance. • Work with Senior Manager of Development & Community Engagement to market development efforts, including two large appeals annually. • Work in partnership with Director of Production to optimize FTH’s digital presence and activities, including, but not limited to: creative, website, content creation (video, photo, and post copy) for social and digital channels, email and digital ad campaigns with the goal of increasing online engagement, driving new and return audiences for free and ticketed live streaming and pre-recorded events. • Recommend appropriate event ticket pricing and discount adjustments resulting from sales analysis and field-wide data. • Where required, negotiate, purchase and design online and print ad placements, as well as execution of media sponsorships and promotional partnerships. • Collaborate with FTH’s communications agency partner as needed., • Hire and work with photographers and/or videographers as needed., • Respond to media inquiries to generate ongoing positive media coverage with mainstream and multi-ethnic media outlets. • Manage marketing related expenses., • Prepare and share marketing best practices, updates, and research data with the External Affairs team as needed. • Embrace other data analytics and financial accountability responsibilities as needed. QUALIFICATIONS • Minimum 3 years of management experience in the field of marketing; nonprofit and/or arts strongly preferred. • Experience with the following platforms (or similar platforms, indicating the ability to learn these): Asana for cross-channel marketing calendar management; Sprout Social for scheduling social media content; Constant Contact for email marketing; and platforms/programs including Canva, iMovie, and Adobe Creative Suite for the creation of static and video assets. • Experience with website CMS and CRM is strongly preferred as well as competency with Microsoft Office. • Experience working with media relations and external partners., • Excellent sense of design and impeccable attention to detail., • Passion for the arts and artists; knowledge of Queens and NYC cultural sectors strongly preferred. • Experience working with immigrant communities is a plus. FTH is an Equal Opportunity Employer: FTH provides equal access and equal opportunity in employment and services and does not discriminate on the basis of race, color, religion, ancestry, national origin, sex, pregnancy, age, disability, marital status, familial status, sexual orientation, or physical ability.

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  • TAX SPECIALIST / HOME-Based Administrative Assistant/Senior Companion (Part-Time)
    TAX SPECIALIST / HOME-Based Administrative Assistant/Senior Companion (Part-Time)
    2 months ago
    Full-time
    Manhattan, New York

    Seeking a dependable, organized, and compassionate individual to assist a 97-YEAR-OLD, VISUALLY IMPAIRED (semi-blind) woman with AUDITORY IMPAIRMENT (80% Hearing loss, wears hearing aids) in her Upper West Side home/office. This is not a traditional corporate administrative position with "ROOM TO GROW". It is a companion, unique role supporting an independent older adult who still has her wits about her, manages her personal affairs, and is transitioning into retirement from her psychiatry practice after 60 years. The ideal candidate enjoys organizing paperwork, helping others, is patient, detail-oriented, and comfortable working one-on-one on a computer while she sits beside you for you to be her eyes and ears, relaying what you see to her in email and other documents. Primary Responsibilities Organize personal and tax-related documents Assist with correspondence, forms, and general administrative tasks Upload documents securely for accountants and tax professionals Help organize files and maintain orderly records Assist with calendar reminders and appointments Read and review mail and emails together Provide light technology assistance (computer, phone, scanning, etc.) Offer companionship while completing day-to-day tasks Ideal Candidate Exceptionally organized Comfortable with paperwork and document management Strong computer skills Excellent written and verbal communication Patient, kind, and professional with a sense of humor Comfortable working with an older adult Able to maintain strict confidentiality VERY Timely, reliable, and consistent Nice to Have Experience working with seniors Administrative or executive assistant experience Familiarity with bookkeeping, taxes, or document organization Experience coordinating with accountants, attorneys, or other professionals

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