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Rochester, Syracuse or Buffalo, NY In support of PPCWNY’s mission, the Director of Compliance, Quality & Risk Management (CQRM) provides senior-level leadership for the design, implementation, and oversight of an integrated, agency-wide compliance, quality, and risk management program. Working collaboratively with clinical and administrative leadership, this role ensures organizational adherence to Planned Parenthood Federation of America (PPFA) standards, internal policies, and all applicable federal, state, and local regulatory requirements. The Director promotes a culture of accountability, transparency, patient safety, and continuous improvement while strengthening organizational readiness, resilience, and governance. This role requires routine travel to all PPCWNY health centers to provide training, support audit readiness, and ensure consistent implementation of compliance and quality standards. Essential Functions Compliance, Policy & Regulatory Oversight • Leads and maintains an effective healthcare compliance program aligned with Office of Inspector General (OIG) guidance, PPFA standards, and applicable federal, state, and local regulations., • Serves as administrator for the organization’s policy management system, overseeing policy development workflows, version control, approvals, distribution, staff access, and attestation., • Develops, reviews, and maintains compliance-related policies, procedures, and protocols, including HIPAA, HITECH, CLIA, NYS Article 28, Title X, OMIG guidance, and records retention requirements., • Provides organizational oversight of OSHA compliance, including workplace safety standards, exposure control, hazard communication, required training, and corrective action coordination., • Serves as the enterprise lead for all internal and external audits, inspections, surveys, and reviews, including regulatory, funder, payer, PPFA, OSHA-related, and accreditation processes., • Coordinates audit planning, document production, staff preparation, on-site logistics, and audit responses across departments and health centers., • Maintains continuous audit and survey readiness through routine monitoring, mock audits, and compliance validation activities., • Tracks audit findings, corrective action plans, responsible parties, and timelines to ensure timely resolution and sustained compliance., • Partners with leaders across Patient Services, Finance, Revenue Cycle, Human Resources, Information Technology, Development, Legal, and Grants & Programs to integrate compliance, quality, audit readiness, and risk management practices into daily operations., • Provides consultative guidance to departments on regulatory interpretation, risk identification, and implementation of practical, sustainable compliance solutions., • Provides direct supervision and performance management for the Clinical Quality & Safety Manager, ensuring quality, patient safety, compliance, and audit-readiness activities align with organizational and regulatory priorities., • Partners with clinical leadership to ensure quality assurance, patient safety initiatives, and performance improvement activities meet PPFA, regulatory, and accreditation standards., • Leads enterprise-wide risk assessments addressing clinical, operational, financial, privacy, audit, safety, and reputational risks., • Maintains the organizational risk register and prioritizes risk mitigation strategies., • Serves as administrator or advanced user of compliance-related systems and tools, including the policy management platform and Smartsheet., • Uses Smartsheet to track audits, corrective actions, training completion, policy reviews, risk mitigation activities, and CQRM work plans., • Develops dashboards and reports to support oversight, prioritization, and executive-level decision making., • Designs, delivers, and oversees compliance-, quality-, audit-, HIPAA-, OSHA-, and Infection Prevention-related training programs for staff across the organization., • Establishes and maintains a standardized new-hire compliance and safety onboarding program, ensuring timely completion of required trainings and policy acknowledgements., • Provides in-person and on-site training at all PPCWNY health centers, as needed, to support staff education, regulatory compliance, and quality improvement efforts., • Ensures training completion, effectiveness tracking, and documentation in support of regulatory, audit, and accreditation requirements., • Serves as an independent advisor to executive leadership and the Board of Directors on compliance, quality, audit outcomes, workplace safety, and enterprise risk., • Chairs the CQRM Committee and the 340B Oversight Committee, setting agendas, guiding cross-functional participation, and ensuring accountability for follow-through., • Provides regular and ad-hoc reporting to executive leadership and designated Board Committees., • Has authority to request records, data, and staff participation necessary to support audits, investigations, and regulatory or funder reviews., • Evaluates vendors, contractors, and affiliates for compliance with organizational, regulatory, and audit requirements., • Integrates health equity, nondiscrimination, and culturally responsive care principles into compliance, quality, audit, and risk management activities., • Ensures sustained organizational readiness for regulatory, funder, payer, PPFA, OSHA, and accreditation audits, including timely resolution of findings and prevention of repeat deficiencies., • Ensures policies, procedures, and supporting documentation remain current, accessible, and consistently applied across all health center and administrative locations., • Demonstrates continuous improvement in quality, patient safety, and enterprise risk mitigation through data-informed oversight and corrective action., • Ensures effective committee governance with clear agendas, documentation, and follow-through on identified actions. Applicants must possess the following qualifications (or equivalent combination of education and relevant experience): Education • Minimum of 5 years of progressive experience in healthcare compliance, quality, and/or risk management., • Experience with accreditation, regulatory oversight, audits, and healthcare compliance programs required., • CPHQ, CHC, CHPC, PMP, Lean Six Sigma, or equivalent, • RN, NP, or PA strongly preferred Knowledge, Skills, & Abilities • Strong knowledge of healthcare regulatory requirements including HIPAA, OSHA, CLIA, Title X, NYS Articles 27-F and 28, OMIG guidance, and PPFA standards., • Proficiency with Microsoft Office and Smartsheet., • Strong analytical, organizational, leadership, and communication skills., • A commitment to PPCWNY’s mission, vision and values along with a commitment to the goals of PPCWNY is essential Working Conditions • Standard office and health center environment, • Well-lit/ventilated Physical Requirements • Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation, • May experience visual fatigue working at computer with potential extended periods of sitting, • Ability to travel to all agency locations as assigned Work Schedule This is a full-time, 40 hour a week, position; regular schedule will be Monday – Friday with occasional evenings and weekends. Benefits & Compensation At PPCWNY, we're committed to equitable compensation practices and transparency. In alignment with these efforts, the pay for this position ranges from $106,766.40–$136,427.20 annualized. Actual compensation will be determined by experience and other factors permitted by law. In addition to competitive compensation, PPCWNY offers an extensive benefits package with generous Paid-Time-Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, 401(k) with match, and much more! Planned Parenthood of Central and Western New York is an equal opportunity employer.

The Senior Account Manager for environmental testing is an outside sales role focused on winning new business and growing existing accounts in the industrial, and consulting markets. The job is all about building relationships, understanding customer needs, and bringing in new work. You’ll spend most of your time talking to clients, following up on leads, and closing deals. You’ll also work closely with internal teams to make sure customers get what they need and have a good experience. This role covers a territory within about 150 miles of Upstate New York and requires around 75% travel. What you’ll do: • Find and win new business, • Build and maintain strong client relationships, • Follow up on leads and close deals, • Work with internal teams to deliver solutions, • Help with pricing, quotes, and contracts, • Track sales activity in a CRM system, • Keep an eye on accounts and support any payment issues, • Share updates and forecasts with the team What you’ll need: • A degree in a science-related field (or similar experience), • 5–10 years of sales experience, • Willingness to travel up to 75%, • Strong communication skills Nice to have: • Experience in environmental or lab-related work, • Sales skills like prospecting and negotiation, • Good organization and people skills

About Indotronix Avani Group Indotronix Avani Group is a leading IT and Engineering staffing firm with a strong national presence, delivering top talent solutions across Technology, Engineering, Aerospace, and Defense sectors. We partner with Fortune 500 companies and government contractors to fulfill their most critical workforce needs — from niche IT roles to security-cleared engineering positions. Position Overview We are looking for a motivated and detail-oriented Entry-Level Recruiter to join our growing team in Rochester, NY. This is an excellent opportunity for someone who is passionate about talent acquisition and eager to build a career in contract staffing, specifically within the Engineering and Defense/Cleared hiring space. You will work closely with Senior Recruiters and Account Managers to source, screen, and place qualified candidates for active client requirements. Key Responsibilities • Full-Cycle Recruiting Support — Assist in sourcing, screening, and coordinating interviews for engineering and cleared contract positions across client accounts, • Candidate Sourcing — Utilize job boards (Indeed, Dice, LinkedIn, ClearanceJobs), ATS tools, and networking to identify qualified candidates, • Pipeline Management — Maintain and update candidate records in the ATS (experience with Ceipal is a plus); track submission and interview status consistently, • Screening & Qualification — Conduct initial phone screens to evaluate candidates on technical background, work authorization, compensation expectations, and security clearance eligibility (Secret, TS, TS/SCI), • Clearance Awareness — Understand the basics of US security clearances (types, sponsorship limitations, adjudication timelines) to qualify candidates accurately for cleared roles, • Job Order Management — Review and understand client job requirements, particularly for engineering disciplines (Mechanical, Electrical, Aerospace, Civil, Systems, etc.), • Candidate Engagement — Build relationships with passive and active candidates; maintain regular follow-up to ensure strong placement ratios, • Compliance — Ensure all recruiting activities are compliant with OFCCP, EEO, and ITAR guidelines, particularly for defense and government contractor roles, • Collaboration — Work closely with Account Managers and Senior Recruiters to align candidate pipelines with client delivery expectations, • Reporting — Participate in weekly performance reviews; track personal KPIs including submittals, interviews, and placements Required Qualifications • Bachelor's degree in Business, Human Resources, Communications, or a related field — OR equivalent work experience, • 0–2 years of recruiting, HR, or staffing industry experience (internships and co-ops count), • Basic understanding of contract/W2/C2C staffing models and US work authorizations., • Familiarity with engineering roles and/or defense/government cleared hiring — either through coursework, internship, or personal interest, • Strong communication skills — written and verbal, • Proficiency in MS Office Suite (Excel, Word, Outlook), • High attention to detail and ability to manage multiple open requisitions simultaneously, • Self-motivated with a strong work ethic and desire to grow within the staffing industry Preferred / Nice-to-Have Qualifications • Prior experience or coursework related to Aerospace, Defense, or Engineering industries, • Exposure to security clearance requirements and the cleared talent marketplace (e.g., ClearanceJobs, IC community), • Hands-on experience with an ATS platform (Ceipal, Bullhorn, or similar), • Knowledge of ITAR compliance and export control regulations as they relate to hiring, • Experience with sourcing on Dice, LinkedIn Recruiter, or ClearanceJobs What We Offer • Competitive base salary + performance-based incentives, • Structured onboarding and mentorship from senior recruiting leadership, • Hands-on training in contract staffing, engineering hiring, and cleared talent acquisition, • Clear growth path into Senior Recruiter, Account Manager, or Team Lead roles, • Collaborative, fast-paced team environment with national client exposure

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. The Senior Project Manager is a mid-level individual contributor responsible for managing defined projects and supporting broader programs within the medical diagnostics portfolio. This role ensures effective planning, coordination, and execution of project activities across functional teams. The Senior Project Manager plays a key role in driving project success through collaboration, problem-solving, and process discipline. This role will be onsite in Rochester, NY with the option for Hybrid work schedule. The Responsibilities * Leads the execution of assigned projects within larger programs, ensuring delivery on time, within scope, and within budget. * Collaborates with teams across R&D, Regulatory, Clinical Affairs, Quality, Operations, Finance & Marketing to align project activities and helps resolve issues. * Develops and maintains detailed project plans, timelines, and resource forecasts. Tracks progress and adjusts plans as needed. * Identifies project risks and issues early while working with stakeholders to develop mitigation and resolution strategies. * Maintain accurate project documentation and provide regular status updates to program leadership and stakeholders * Ensures all program activities comply with relevant regulatory standards (e.g., FDA, ISO, etc.). Maintains accurate documentation and audit readiness. * Translates business strategy into actionable program plans. Develops roadmaps, defines milestones, and manages interdependence across functions including R&D, Regulatory, Clinical Affairs, Quality, Operations, Finance, and Marketing. * Serves as the primary liaison between senior leadership and program teams. Facilitates communication, manages expectations, and ensures transparency across all levels of the organization. * Identifies potential risks and implements mitigation strategies. Leads change management efforts to ensure successful adoption of program outcomes. * Provides regular updates to senior leadership, including dashboards, KPIs, and executive summaries. * Champions best practices in program management. Drives process improvements and contributes to the evolution of the business portfolio. * Performs other work-related duties as assigned. The Individual Required: * Proven track record of leading complex programs with cross-functional teams through a medical device phase gate process resulting in approvals or working in a regulated environment (e.g. FDA, ISO, etc.). * Bachelor's degree in engineering, Life Sciences, Business, or related field. * PMP certification required or equivalent demonstrated capability. * 7+ years of experience in program/project management, preferably in medical devices, diagnostics, biotech, or healthcare technology. * Proficiency in project management tools (e.g., MS Project, Smartsheet). * Strong business acumen, highly analytical, and strategic thinking. * Exceptional communication (verbal & written), negotiation, and influencing skills. * Ability to summarize complex project and technical subject matter into concise oral and written communications to Executive Management. * Knowledge of timeline and budget management, manufacturing design transfer, Risk Management & Design Control. * General knowledge of R&D, Regulatory, Clinical Affairs, Quality and Operations activities as they relate to the development of a medical device or product. * Demonstrates the ability to lead the program team from inception to product launch using corporate design control processes and procedures. Is able to tailor the design control processes & procedures to fit the specific project needs and circumstances. * Ability to work cohesively with multi-disciplinary scientific working groups. * Must be able to lead, manage, and communicate action items and results from and in meetings in a logical fashion. * Excellent prioritization, organization, and the ability to multitask. * Develop project execution strategy with the ability to independently manage ambiguity. * Experience in QSR (Quality System Regulations) and ISO medical device standards as well as a working knowledge of current FDA, IVDD, and other regulations. * Works independently with minimal guidance; influences across functions and levels. * Leads initiatives with significant business impact. * Solves complex problems requiring innovative thinking and cross-functional collaboration. * Travel: Must be willing to travel up to 10% domestic and international. * This position is not currently eligible for visa sponsorship. Internal Customers: * Finance on budgeting and resource planning. * Clinical Affairs for project deliverables. * Quality Assurance for project activities, design transfer and risk management. * Senior Management on project reporting and planning. * Interacts with Marketing on project deliverables. * Regulatory and Clinical Affairs on project deliverables and planning. * Operations and R&D External Customers: * Third-party vendors and suppliers * Project-specific development partners The work environment is a combination of laboratory, manufacturing, office, & remote home office. No strenuous physical activity, though occasional light lifting of files and related materials is required. 60% of time in meetings, working with team, or talking on the phone, 40% of the time at the desk on computer, doing analytical work. Occasional domestic and international travel required. Travel includes airplane, automobile travel and overnight hotel. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. The salary range for this position is $120,000 to $160,000. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___ #LI-AC1

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. As we continue to grow as one QuidelOrtho we are seeking a Senior ManagerQuality Engineering Excellence. The QualityEngineering ExcellenceSenior Manager is aglobal peopleleader withinQuidelOrtho' sGlobal Quality & Compliance (GQ&C) organization. This leaderis responsible fordeveloping and leading a team of Quality professionals to ensure the design, implementation, and continuous improvement of Quality systems, processes, and programs that enableQuidelOrtho' sRight to Operate and support business agility, innovation, and growth.Thepositionleads global quality engineering activities that support the manufacture,testingandrelease of in vitro diagnostic medical devices. This role is accountable for ensuring consistent, compliant, and efficient operational quality execution across global manufacturing sites.Focusingon manufacturing quality engineering, process robustness, nonconformance management, and continuous improvement(CAPA),ensuring compliance with global regulatory requirements while supporting operational excellence and supply continuity.This role provides strategic direction and operational oversight across Quality Engineeringensuring alignment with global regulatory requirements (ISO 13485, FDA 21 CFR 820, IVDR, and other applicable standards). The Senior Manager partners cross-functionally to embed Quality and Compliance principles throughout the product lifecycle, driving harmonization,inspectionreadiness, and continuous improvement. This leader is also accountable for developing talent, strengthening scientific and compliance capabilities, and fostering a culture of engagement, collaboration, and performance. By integrating technicalexpertise, data-driven insights, and agile leadership behaviors, the Quality & Compliance Senior Manager ensures that Quality systems and teams deliver sustainable business and compliance outcomes. This position will be onsite in Rochester, NY. * Lead, develop, and inspire a team of Quality professionals to achieve organizational and individual performanceobjectives. * Establishclear priorities, assign responsibilities, and ensure effective resource allocation to meet business and compliance needs. * Provide technical, regulatory, and operational leadership to ensure Quality systemscomply withISO 13485, FDA 21 CFR 820, IVDR, and other applicable requirements. * Drive harmonization and standardization ofOperationalQualityEngineeringprocesses, procedures, and tools across sites and functions to strengthen compliance and efficiency. * Implementation of standardized NC/CAPA processes to drive robust risk management, CAPAeffectivenessand continuous improvement.Ensure effective management of nonconformances, deviations, and rework activities using structured root cause analysis methodologies. * Assess and mitigate quality risks associated with process,equipmentandmaterial.Ensure quality engineering support for manufacturing changesandcompliant execution of change controls and validation activities.Drivingharmonized,efficient,validationstrategies for equipment,processand facilities * Partner with Manufacturing, R&D, Regulatory Affairs, Supply Chain, and other stakeholders to integrate Quality and Compliance principles throughout the product lifecycle. * Promote a culture of continuous improvement byidentifyingopportunities for simplification, process excellence, and digital enablement within the Quality Management System (QMS). * Ensure the teammaintainsa state ofinspectionreadiness and supports successful engagement with regulatory agencies, notified bodies, and internal audits. * MonitorQuality performance using metrics and data analytics toidentifyrisks, drive root cause analysis, and implement sustainable improvements. * Coach and mentor emerging Quality leaders and technical experts to build organizational capability and ensure robust succession planning. * Communicate Quality and Compliance strategy, progress, and risk mitigation plans to senior leadership and cross-functional stakeholders. * Manage departmental budget and resources effectively,identifyingopportunities to drive cost efficiencies whilemaintainingcompliance and quality standards. * ModelQuidelOrtho' sleadership principles bydemonstratingcollaboration, accountability, inclusion, and service mindset in all interactions. * Perform other work-related duties as assigned. Required: * Bachelor's degree in Life Sciences, Engineering, ora relatedtechnical disciplinerequired. * 8+ years of progressive experience in Quality, Compliance, or related fields within the Medical Device, IVD, or Biopharmaceutical industries, including at least 3 yearsin peopleleadership. * Strong understanding of Quality System regulations and standards, including ISO 13485, FDA 21 CFR 820, and IVDR. * Proven ability to lead and develop high-performing teams and build future technical and people leaders. * Demonstratedsuccess driving Quality and Compliance initiatives that align with business strategy and regulatory expectations. * Excellent collaboration, influence, and communication skills across functional and organizational boundaries. * Strong analytical and problem-solving skills, with experience using data to drive decision-making and improvement. * Experience leading in a matrixed, global organization and managing competing priorities effectively. * Commitment to scientific integrity, compliance excellence, and continuous improvement. * Willingness and ability to travel approximately 10-15%. Preferred: * Advanced degree (MS, PhD, MBA, or equivalent) in a relevant discipline. * Experience implementing oroptimizingglobal Quality Management Systems (QMS) and digital tools. * Lean Six Sigma, PMP, or similar certificationdemonstratingprocess improvementexpertise. * Experience supporting or leading Health Authority or Notified Body inspections. Internal: Operations, Supply Chain, R&D, Commercial, Regulatory Affairs, GSO, Quality & Compliance teams globally and regionally. External: Regulatory agencies, Notified Bodies, Contract manufacturers, Suppliers, and service providers. The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment. No strenuous physical activity. Standard activities include sitting, standing, walking, talking, hearing, and visual work. May include occasional travel for site visits, leadership meetings, or regulatory support. At QuidelOrtho, our culture is shaped by four core behaviors that guide how we collaborate, make decisions, and support each other and those we serve. The ideal candidate will exhibit these behaviors, as we believe they're essential to how we thrive as a team and achieve meaningful impact: * Thrive Together - Collaborate intentionally, grow as a team * Make It Happen - Focus on priorities, embrace continuous improvement * Commit to Service - Cultivate a service mindset * Embrace Inclusion - Be open and authentic, welcome diverse perspectives Salary range for this position takes into account a wide range of factors including: education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. Salary range for this position is $155,000 to $202,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-SP1

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit ___ for more information. The Senior Oncology Account Manager is responsible for direct promotion of Jazz Pharmaceuticals' products, and the development and management of business relationships with therapeutic specialists within an assigned geographical territory. The Senior Oncology Account Manager (OAM) is an integral part of the commercial team that includes all personnel dedicated to the sales and marketing functions. The Senior Oncology Account Manager will implement Jazz Pharmaceuticals' marketing strategies and marketing tactics to achieve sales goals through short-term and long-term objectives. This position reports directly to the Regional Sales Manager. Key Skills: Strategic Account Management: Customer Understanding * Possess strong sales analytics capabilities with demonstrated understanding of prescribing and purchasing decision processes and any marked differences from national trends * Demonstrate a thorough understanding of: * Internal customer business models - how profit is generated, business and financial risks, cost impacts of managing patient care * External customers - current reimbursement landscape/ managed care, payer issues and trends, and other factors which inform the development of one's annual territory business plan * Gain understanding of customer needs through thorough research and analysis to understand the specific needs and requirement of each customer/and or account * Identify key stakeholders within the account and understand their roles, priorities, motivations and patient needs * Proven excellence to leverage all available resources - dashboards, alerts, omnichannel reports, speaker programs, conference attendance * Actively gain customer insights and provide timely feedback to cross-functional partners and regional sales manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and obstacles Strategic Planning: Keep the needs and expectations of the customer/patients at the forefront of all that we do * Define clear, measurable objectives that align both with the company goals and the goals and needs of the customer * Develop tailored strategies and tactics to address the unique needs and challenges of each customer * Determine the resources required to execute the strategic account plan effectively * Continuously review and adjust the strategic account plan based on activities, feedback, changing market conditions and evolving customer needs * Develop and implement customized account strategic plans with clear next steps, specific strategies and tactics and appropriate utilization of resources while meeting the needs of our customers * Demonstrated collaborative efforts with cross-functional teams including marketing, medical affairs and market access to align and execute on account strategies to achieve common business objectives * Work with customer facing colleagues to facilitate achievement of the respective functional tactical objectives * Recognize changes in the work environment to ensure effective development and implementation of alternate plans to achieve objectives, modify call plan/business plan activities as needed * Strong ability to identify patterns and trends from multi-source data (OmniChannel) for divergent collaborative problem solving Teamwork & Collaboration: * Maintain an enterprise mindset and cross-functional thinking to maximize one Jazz customer engagement * Highly effective at leveraging cross-functional partnerships with marketing, medical affairs and market access with the goal to advance Business Unit and organizational interests * Engage and align with cross-functional partners to mobilize resources and ideas to deliver to successfully meet customer and patient needs * Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to their effectiveness and impact * Work effectively with customer facing colleagues to facilitate achievement of the respective functional teams' tactical objectives * Lead where appropriate as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues Selling Effectiveness: * Effective promotion of Jazz Pharmaceuticals Adult Oncology products to physicians and other health care providers within the designated area at both community and Academic centers * Institute a network-selling mindset to customer relationships, seeing them as part of a connected healthcare ecosystem to broaden connections across an account * Stay abreast of industry trends, competitive landscape, and clinical developments in oncology to effectively communicate product differentiation and value proposition * Ability to adapt quickly to new tools and resources for successful customer engagement; leverages analytics to assist with developing insights and next best action plans * Identify, establish and maintain strong relationships with key physicians, health care providers and organizations within assigned territory Product and Scientific Knowledge: * Educate physicians and other health care professionals about Jazz Pharmaceuticals product(s), providing the most current information about the approved indications for the company's products within the current disease areas of focus: Small Cell Lung Cancer (SCLC) and Gastrointestinal (GI) Cancers * Demonstrates a superior level of effectiveness in communicating, educating, and consulting across multiple disease states * Effectively and appropriately responds to the customer's questions about other approved products/therapies, based on the clinical information contained in the package insert and per company compliance guidelines * Demonstrate to customers and internal team members a high level of clinical knowledge of a) the disease state, and b) Jazz product(s), based on the clinical information contained in the package insert * Demonstrates confidence in appropriately challenging prescribers about treatment decisions associated with assigned product Execution: * Participate in organizing and facilitating meetings for the exchange of medical and product information in line with the company's policies, regulatory and legal requirements * Represent company at live and virtual conferences, attend company meetings, educational events, training programs and functions as needed * Utilize CRM tools to effectively manage customer interactions, track sales activities and maintain accurate territory records * Present a positive and professional image of Jazz Pharmaceuticals, and ensure activities are consistent with and enhance the company's ethical pharmaceutical marketing policies and procedures * Special projects as assigned * Comply with all legal/regulatory guidelines of the Food, Drug and Cosmetic Act, the Prescription Drug Marketing Act, the Pharma Code, OIG guidelines, and all other applicable federal and state regulations * Perform all activities within allocated budget Required Experience * Four-year college/university degree * Experience in Oncology * Excellent verbal and written communication skills with an effective presentation style both in face to face and virtual interactions to connect and build credibility with healthcare professionals * Ability to meet territorial travel requirements Preferred Experience * Post-graduate business school study, training * Minimum of 5 years in the oncology market * Strong clinical, technical and scientific knowledge of product(s); applicable disease states desired * Strategic thinker who can drive a strategic account business plan * Strong key account management experience working in complex academic and community accounts, identifying influential stakeholders, and working with them to better serve patients * Demonstrated history of strong business acumen, problem solving, effective prioritization, account management and effective sales data analytics skills * Skillful in fostering teamwork and collaboration in cross-functional account management * Results oriented with a proactive and Self-motivated approach to driving sales growth * Experience with GI, HER2 landscape, biomarker driven therapeutics and/or Lung Cancer highly preferred * Key Account & Market dynamics knowledge Description of Physical Demands * Frequent travel between meeting sites * Frequently operating a computer, printer, telephone and other similar office machinery * Frequent interactions with external contacts in their office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes * Frequent computer laptop or tablet use, not usually at a workstation * Responsibilities may require a work schedule that may include working outside of "normal" work hours, in order to meet business demands * Frequent public contact requiring appropriate business apparel #LI-Remote Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $155,200.00 - $232,800.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: ___.

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Senior Manager of Regulatory Affairs. This role will manage and support a team of managers and employees of different levels. You will be responsible for developing and implementing local strategy and leading the day-to-day regulatory affairs on base business operations and new product development projects within the Transfusion Medicine Business Unit. This position is remote eligible, with a strong preference for candidates who reside in Raritan, NJ; Rochester, NY; or Pompano Beach, FL * Reviewing and interpreting regulations/guidance documents to develop a regulatory strategy to support Transfusion Medicine project teams in terms of regulatory submission pathway, clinical efficacy requirements, predicate device selection, submission requirements, timing, and risks. * Interact with US FDA and/or EU Notified Body regulatory personnel (including Corporate International RA and/or country RA) to define submission content, expedite pending applications, and resolve regulatory matters. Responsible for the final review of critical regulatory documents planned for regulatory submissions and responses to regulatory agencies as needed. * Make judgments about the operational impact of proposed actions, and identify, and interact with appropriate resources to successfully achieve company and regulatory strategy objectives. * Reviews/ interprets product-specific regulatory issues that may have a material impact on the business, the corporation, or the customer; develop strategic and tactical responses to influence a reasonable and compliant regulatory environment. * Represent QuidelOrtho to US and EU regulatory agencies and interact with Health ministry personnel to expedite * pending applications, resolve regulatory matters, and manage development meetings for regulatory submissions. * Identify and/ or lead process improvement projects to streamline current activities and increase department efficiencies. * Development goals, such as webinars, reviewing FDA website and articles, reading journals, and attendance at industry meetings, to expand knowledge and skill set in Regulatory affairs. Coach, mentor junior staff. * Provide guidance to business partners and junior regulatory staff regarding regulatory requirements including indications of risks and appropriate timing for approvals for planning purposes. * Perform other work-related duties as assigned. Required: * Bachelor's degree in a scientific or related discipline; or equivalent combination of education and experience. * 10 years+ of experience in a regulated In Vitro Diagnostics and/ or Biologics Industry. * 7+ years of experience developing and executing regulatory strategies for complex projects under product development or post-market changes requiring a US FDA submission (510(k), PMA and BLA or associated supplements and Annual Reports). * Review and approval of product labeling and promotional and advertisement brochures and multimedia content. * Coordinate and submit Pre-Sub meeting requests and associated regulatory strategic information and direct interaction with FDA product review branch(s). * Previous people management experience. * Excellent interpersonal, teamwork, and verbal/written communication skills. * Good organizational skills and an ability to manage multiple tasks/projects/priorities. * The ability to demonstrate model behavior and understand priorities and encourage others to drive for results will be needed. * Ability to mentor and coach junior level staff as well as cross-train with peers. * This position is not currently eligible for visa sponsorship. Preferred * Direct experience with FDA CBER. * Experience hosting or supporting Pre-Approval Inspections for either FDA, EU Notified Bodies or both. * RAC (Regulatory Affairs Certification). * Medical Device and/ or Pharmaceutical Industry experience is highly desirable. * CE Mark under IVDD and current IVDR requirements, Canadian Licensing, and Rest of World (ROW) registrations is a plus. * Use of Process Excellence (PEx) tools for process improvement initiatives. Internal Partners: Project Team Members (PMT), Program Management Members (PMO), R&D/Product Support, Design Quality/Manufacturing Quality, Regulatory Affairs Managers/Directors, QO International and Regional Regulatory Affairs groups External Partners: Regulators in worldwide markets, for example TUV/BSI, FDA, Health Canada, etc. Third Party Contract Manufacturers and Suppliers. Use of a computer is required. Traditional office workspace or remote home office location. On occasion, may require up to 20% of domestic/international travel. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $155,677.15 - $202,380.30 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-HF1

About Glazer Properties Glazer Properties is a national real estate firm operated by our founder and CEO, Kevin Glazer. A prominent figure in the commercial real estate industry for over 30 years, Mr. Glazer is also a co-owner of the Tampa Bay Buccaneers and a principal investor in Manchester United Football Club, one of the most recognizable sports organizations in the world. As a leader in commercial real estate ownership, acquisition, management, and leasing, we offer unique opportunities to work at the highest level of the industry. We believe in hiring people — not job titles — and strive to maintain a culture that supports both professional development and personal enjoyment. If you’re eager to join a collaborative, nimble team with national reach, Glazer Properties is the place for you. About the Role We’re seeking a motivated and detail-oriented Commercial Property Manager to oversee the day-to-day operational management of a portfolio of commercial real estate assets. This role works closely with tenants, senior management, and internal teams to ensure properties are operating efficiently and to the highest standards. What You’ll Do • Oversee Operations: Manage the day-to-day function of a portfolio of commercial real estate properties, including compliance of tenants and vendors, • Select Vendors: As needed, source and select vendors – negotiating agreements related to their services, • Monitor Execution: Oversee vendor performance and ensure compliance with service agreements, • Improve Efficiency: Identify and analyze opportunities to improve the effectiveness of our operational products or arrangements, • Develop Budgets: Participate in the development of annual operating budgets for a given portfolio of properties, • Collaborate Internally: Maintain frequent in-person interaction with senior management and multiple internal departments, • Prepare Reports: Complete department-specific reports as required, • Visit Sites: Travel periodically to the markets where properties are located for thorough property inspections and to oversee onsite projects as needed, • Support Leadership: Assist with special projects as requested by ownership or senior management What We Look For • Bachelor’s degree required, • Prior experience in commercial property management or a related real estate role preferred, • Strategic, big-picture thinker who remains highly detail-oriented in execution, • Excellent verbal and written communication skills, • Strong organizational and time-management abilities, • Self-motivated and able to work independently, • Ability to manage multiple tasks and deadlines simultaneously, • Willingness to take on additional responsibilities as needed Compensation: $65,000-$80,000 • Excellent Medical and Dental Coverage Options, • Health Savings account, • 401(k) retirement plan, • Paid vacation and sick days, • Paid holidays

Job Description: Job Description Summary: This position plays a critical role in advancing the sales pharmacy strategy across Excellus Health Plan. The incumbent is responsible for driving pharmacy growth, client retention, and margin optimization through strategic partnerships, broker and consultant engagement, industry-facing leadership, and scalable pharmacy education. Serving as a trusted advisor internally and externally, this position bridges sales strategy, broker advocacy, and market intelligence to support the organization's pharmacy value proposition. The manager leads initiatives that support new business acquisition, client renewals, account growth, and long-term retention aligning solutions within the evolving dynamics. This is a highly visible role that trains and enables Sales teams, clients, brokers, and consultants on pharmacy. The incumbent serves the organization as a pharmacy thought leader and collaborates closely with the Pharmacy clinical team, Sales, Finance, Pharmacy analytics and strategy teams, and executive leadership to deliver sustainable growth. Essential Accountabilities: * Leads pharmacy growth and retention initiatives designed to expand market presence, increase margin, and support long-term client partnerships. Leads, supports, and facilitates strategic projects as applicable. * Develops tools, messaging, and insights that enhance sales effectiveness and elevates pharmacy credibility in the market. * Provides consultation regarding pharmacy strategies around trend management, provides innovative solutions, and researches market dynamics as requested. * Coordinates with Sales teams, Clinical Account Pharmacists, and Pharmacy Business Strategy teams as appropriate. * Serves as a senior pharmacy resource to key brokers, consultants, strategic partners, clients, and sales teams. * Facilitates employer and broker input into Pharmacy issues and strategies, keeps Pharmacy, Sales management, and partnering organizations abreast of relevant feedback and insights from the broker, sales, and employer community. * Partners with sales leadership and teams with complex sales scenarios to position pharmacy sales strategy effectively. * Acts as a subject Matter Expert and supports the Project Manager and Sales teams. * Assists in design and delivery of pharmacy education, training, and communications to Commercial Account Management team. * Attends annual utilization reviews at employer groups while providing Rx Consultation and recommendations if Clinical Account Pharmacist is not available. Attends broker meetings to provide Rx Landscape updates and showcasing our value story. * Creates and continuously evolves a targeted prospect list that can drive large-scale margin growth. * Team leadership responsibilities including coordination of specific activities and initiatives, serving as the key liaison to internal work groups, and providing support to other team members on matters related to Pharmacy. * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities are compliant with these requirements. * Conducts periodic staff meetings to include timely distribution and education related to departmental and Ethics/Compliance information. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. Minimum Qualifications: * Five or more years of pharmacy and/or sales experience or Bachelor's degree in Business Administration, Health Administration, or related field with five or more years of relevant experience. * Prior experience supervising or managing people and/or projects or indirectly leading teams. * Fundamental knowledge of pharmacy trends and issues, legal and regulatory issues pertaining to pharmaceutical benefits management. * Proficient at data analysis and interpretation. * Strong presentation skills with the ability to effectively present to all levels of management. * Superior project management skills with the ability to successfully drive a project from initiation to completion. * Ability to serve as a professional, articulate, and knowledgeable liaison regarding pharmacy both externally and internally. * Excellent written and oral communication skills. * Current on Pharmacy Management and industry knowledge. Physical Requirements: * Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer. * Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $98,297 - Maximum: $176,935 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Ensures accuracy of account information for both new and renewal policies, endorsements, and audits for accuracy. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance

The Cell Therapy Account Manager (CTAM) is the commercial account lead for designated academic hospitals (ATC) and surrounding community networks (referral networks).

Some Senior Account Managers may be responsible to manage their own block of business. The Senior Account Manager will have responsibility for managing the renewal and marketing process from start to finish, in conjunction with the Account Executives and Advisors. P&C Insurance License required.

Job DescriptionDescription: Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. Position Overview: The Director, CPA Field role is a second-line sales leader responsible for driving sustained revenue growth by leading, coaching, and developing front-line sales managers and their teams within an assigned region or vertical. This role owns sales execution at scale, translating corporate strategy into actionable plans, building leadership capability, and ensuring consistent performance across multiple sales teams. This position requires a proven B2B sales leader with strong business acumen, deep people leadership experience, and a track record of developing high-performing sales organizations. This role operates as a strategic partner to senior leadership while remaining closely connected to the field. Reports To: Regional Vice President of Sales Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Leadership & Organizational Management · Lead, coach, and develop Sales Managers, ensuring consistent execution of sales strategy and leadership standards across teams. · Establish clear expectations for manager effectiveness, including coaching quality, pipeline discipline, forecasting accuracy, and talent development. · Drive leadership capability by mentoring managers on performance management, coaching methodologies, and employee engagement. · Own succession planning and talent readiness for the sales organization; identify high-potential talent and develop future leaders. · Partner with Sales Enablement and HR to ensure consistent onboarding, training, and leadership development programs. · Reinforce and scale the Paylocity sales process through manager accountability and inspection rhythms. · Lead organizational change initiatives, ensuring adoption of new tools, processes, and go-to-market strategies. Sales Strategy, Planning & Execution · Translate company revenue goals into regional and team-level operating plans. · Own execution of sales strategy across multiple teams to achieve revenue, growth, and retention targets. · Partner with senior leadership to define territory design, coverage models, and capacity planning. · Ensure strong pipeline health and conversion performance through manager-led inspection and coaching. · Drive consistent deal strategy and pricing discipline on large, complex, or strategic opportunities. · Identify systemic performance gaps and implement scalable solutions to improve productivity and results. Revenue Forecasting & Business Management · Own regional/vertical forecasting accuracy and pipeline governance. · Analyze sales performance trends, leading indicators, and market dynamics to inform business decisions. · Conduct regular business reviews with Sales Managers focused on results, risks, and corrective actions. · Provide clear, data-driven updates to senior leadership on performance, risks, and growth opportunities. · Ensure alignment between bookings, revenue, and customer outcomes. Customer & Market Leadership · Serve as executive sponsor for key accounts and strategic opportunities. · Act as an escalation point for complex customer situations, ensuring alignment between sales, customer success, and product teams. · Promote a customer-centric, value-based selling culture across the organization. · Stay informed on industry trends, competitor positioning, and evolving customer needs to inform sales strategy. Cross-Functional Partnership · Partner closely with Marketing, Product, Customer Success, Finance, and HR to align sales execution with broader business objectives. · Provide structured feedback on product gaps, competitive insights, and customer experience trends. · Influence go-to-market planning, campaign strategy, and enablement priorities. Talent Acquisition, Performance & Culture · Partner with Talent Acquisition to hire and onboard high-caliber sales managers and sellers. · Set and reinforce performance standards and accountability across teams. · Lead performance calibration, compensation understanding, and incentive effectiveness discussions. · Foster an inclusive, high-performance culture grounded in transparency, ownership, and continuous improvement. Education and Experience · Bachelor’s degree in Business, Marketing, or a related field preferred. · 7+ years of progressive experience in B2B sales or business operations. · 3+ years of experience leading sales leaders (manager-of-managers experience strongly preferred). · Experience managing HCM Account Executives and selling into large, complex organizations. · Demonstrated success driving revenue through multiple teams and leaders. · Strong understanding of payroll, HR, time and attendance, and HCM solutions. · Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and sales analytics. · Proven ability to lead in a fast-paced, evolving, and virtual environment. · Willingness and ability to travel as needed. Physical Requirements • Ability to sit, stand, and move throughout the workday, • Ability to travel to customer and internal meetings, • Manual dexterity to operate computer equipment, • Sensory ability to see, hear, and communicate effectively, • Mental focus required for analysis, planning, and decision-making We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $130,000 - $170,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws Requirements:

Job Description JOB SUMMARY Calero, the leading technology expense management solution for complex enterprises, is looking for a full-time, detail-oriented Managed Bill Pay Analyst. The primary responsibility of the Managed Bill Pay Analyst is to ensure the timely and accurate payment of accounts on behalf of Calero customers. Responsibilities: • Work within a team environment to manage payments on behalf of all assigned Calero customers. This may include both directly processing payments and/or monitoring payments sent to a 3rd party processor., • Research issues with payments when they occur, ensuring corrective action where necessary, utilizing a variety of payment methods and interfaces., • Review all payment methods assigned to customer profiles for the possibility of upgrading to credit card payments once per month., • Assist when needed in reviewing incoming funding for all assigned customers and allocate funding to related invoices pending processing in Calero’s payment system. Use of intermediary accounting skills, including tools like MS Excel will be required., • Work in concert with all invoice lifecycle touchpoints and Managed Bill Pay Team to ensure SLA metrics are achieved for all assigned Calero Bill Pay customers., • Complete weekly or monthly assignments in order of priority in cooperation with Senior Management within Managed Bill Pay, or Service Operations Manager and other Business Unit leadership., • Manage daily payment activity to meet all KPI requirements assigned by direct manager., • Ensure all payments are executed correctly based on the customer’s approved amounts., • Associate degree in Finance, Business, Mathematics or IT preferred, • High School Diploma or GED equivalent required, • 1-3 years’ experience in Accounting or Finance is preferred, • (Required) Proficient with MS Office; advanced Excel (ability to do V-look up’s, pivot tables etc.), • Analytical aptitude and logical reasoning, • Excellent written and verbal communication skills, • Self-starter, ability to work independently, • Ability to handle confidential information in a professional manner The starting hourly wage for this role is $18.50-$19.55/hr. It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, that meets all required qualifications. Actual offers take candidate’s knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Senior Manager Client Services Ops, East-Majors oversees a team of Account Managers, Team Leads, and Managers, providing guidance and support as needed. The Senior Manager plays a critical role in leading and directing teams to ensure exceptional customer service delivery and retention of our clients. The role will work collaboratively with leaders within the department and across the organization. This role is not only dedicated to our commitment to servicing our clients, but also growing our team leads and managers within the service organization. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Managing, the execution of strategic initiatives to achieve expected goals and meet committed service level agreements., • Building a culture of engagement and accountability. Responsible for personnel staffing, morale, measurement, decreasing turnover and employee development., • Responsible for development and accountability of Key Performance Indicators and reporting the KPIs to senior management., • Responsible for evaluating processes involving internal and external partners and collaborating with those partners to improve them., • Ensuring effective communication between Account Managers and all internal and external partners both verbally and in writing. Provide necessary coaching when necessary., • Leading the team to achieve customer service and financial targets while being accountable to the approved fiscal budget., • Preferred bachelor’s degree or 7-10 years of relevant experience., • 5+ years in an operational management role in a high-volume environment., • Proven success of management concepts and practices including supervising and motivating employees, performance management and employee development/training., • Experience developing, implementing and managing control/auditing processes via a recognized process improvement methodology, (such as Lean Six Sigma), is required., • Experience managing employees working on both task oriented and project driven tasks a strong plus., • Experience managing tasks in a matrix project management environment is a strong plus., • Experience developing and driving adoption of cross departmental processes preferred., • Experience collecting data and driving development priorities using a data focused approach is a plus., • Experience working with payroll and/or HR data a huge plus!, • Extensive experience with a multi-customer product required., • Demonstrated use of a Process Improvement methodology is required., • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $98,000 – $140,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionCompany Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do. Job Description Who You'll Work With As a team member of the Arista Sales team, you are the face of Arista to our customers; their internal champion for the problems they need to solve. As their champion you will align Arista’s technical resources to achieve your customer’s business outcome. You will partner with some of the most skilled Customer Engineers in the industry in addition to our Professional Services and Executive teams to help them understand how to execute on your customer’s behalf. Our sales teams have a culture of team success, where you’ll collaborate and be supported by like minded sales professionals. This role typically reports to a Regional Sales Manager or Area VP of Sales. What You'll Do We currently have an opening for a Sales Associate Account Manager to join our growing Sales organization in the Upstate New York area. This is an amazing opportunity for an individual who wants to pursue a career in sales. In this role you will be responsible for collaborating with the Sales Leadership team and Senior Account Managers to perform internal sales support functions including new sales pipeline development, lead generation, field marketing activities and sales operations support for Field Account Managers in region. Arista appeals very strongly to engineering-centric organizations and thus a strong technical acumen and track record of selling data center networking solutions has proven to be highly valuable. Job Responsibilities: • You will partner with Upstate New York Major Account Managers to conduct lead generation calls and email campaigns with key customer account influencers to generate new meetings and sales pipeline., • You will generate new opportunities for Arista's Software-Driven high performance Data Center and Campus switching platforms, VeloCloud SDWAN in addition to our DANZ Network Fabric Monitoring and Network Detection & Response security solutions., • You will assist with the planning and coordination of quarterly field marketing events and track attendance metrics., • You provide Sales operations support for Field Account Managers including sales quote assistance, order submissions, and assistance with billing issues., • Attend sales training and shadow Senior Account Managers for career progression to a Field Territory Account Manager position. This position will typically report to a Regional Sales Director or Regional VP of Sales. You will be part of a team that includes the best field engineers in the cloud networking industry. And, you will have the support of our industry-leading Arista TAC, proof-of-concept resources and executive team. Qualifications We are seeking driven early career professionals with recent work experience in Business Development, Sales Operations, or Inside Sales roles who are passionate about pursuing and growing a career in technology sales. Our team looks for individuals who embody our values of trust, compassion, collaboration, respectfulness, integrity, and good-natured fun. Minimum Job Requirements: • BS/BA/BBA degree or equivalent in addition to 2-3+ years of technology sales experience., • You possess previous experience in roles or internships in Sales, Marketing, Sales Operations or Sales Associate, • Excellent people skills and ability to build relationships at all levels, • You have a passion for technology and a strong technical acumen in any of the following areas, Cloud, Networking, Virtualization, Network Security, Compute, SaaS/IaaS, Wireless (Wifi), Network Monitoring The new hire base pay for this role has a salary range of $67,000 to $87,000. The actual salary offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and US location. The salary range provided reflects the base salary and in addition may also be eligible for discretionary Arista bonuses, commissions, equity, and benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location. #LI-TC1 Additional Information Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.

Job Description Location: (Flexible / Remote with travel) or (Woodstock IL) Job Summary: The Commercial Manager is responsible for driving revenue growth and profitability within the Precision Thin Metals and Alnico product lines by combining deep commercial & technical expertise with strategic commercial leadership. This role serves as a key liaison between engineering, operations, and customers to deliver high-value technical solutions and expand market share in critical industries such as aerospace, defense, energy, medical, and industrial applications. The position leads customer engagement, technical sales strategy, and commercial negotiations while ensuring alignment with product capabilities, manufacturing processes, and long-term business objectives. Key Responsibilities Commercial Leadership • Develop and execute commercial strategy for Precision Thin Metals and Alnico products., • Identify and pursue new business opportunities, key accounts, and strategic markets., • Manage customer relationships from technical evaluation through commercial negotiation and contract closure., • Serve as the primary technical-commercial interface between customers and internal engineering teams., • Support customers with material selection, application engineering, and product performance optimization., • Provide expertise in precision strip and foil, magnetic materials, precision strip processing, and Alnico magnet applications., • Provide solution selling and support for Precision Thin Metals alloys including Titanium, Stainless Steel, Nickel Alloys, Nickel Iron, Magnetic & Cobalt alloy, NGOES. Strategic Account Management • Manage and grow key strategic accounts across aerospace, defense, energy, electronics, and industrial sectors., • Lead complex technical sales cycles and multi-stakeholder engagements., • Partner with R&D, product management, engineering, and operations to align commercial strategy with product capabilities., • Support product development initiatives based on customer needs and market trends., • Analyze market trends, competitive landscape, and emerging technologies related to precision thin metals and magnetic materials., • Manage sales forecasts, revenue targets, and pipeline development., • Monitor margins and contribute to pricing strategies to ensure profitability., • Provide regular performance reporting and strategic recommendations to senior leadership. Qualifications Education & Experience • Bachelor’s degree in Engineering, Materials Science, Metallurgy, Business Administration (Masters or Advanced Technical degree preferred)., • Minimum of 8-12+ years of experience in business development, technical sales, or account management within one or more of the following areas:, • Precision thin metals and specialty alloys, • Magnetic materials and permanent magnets (Alnico, rare earth magnets), • Metallurgical processing and manufacturing methods, • Aerospace, defense, medical, or energy material applications, • Demonstrated success managing complex technical products and strategic accounts., • Strong understanding of specialty alloys, strip/foil processing, or related manufacturing processes (e.g., Titanium, stainless, nickel, cobalt, iron-based alloys)., • Proven track record of winning new business and growing strategic accounts., • Ability to travel (~30–50%) domestically and internationally., • Demonstrated expertise in technical and consultative sales, • Proven ability to translate complex engineering requirements into commercially viable solutions, • Strong strategic thinking with experience driving market development and growth initiatives, • Advanced negotiation skills with experience managing contracts and commercial agreements, • Effective cross-functional leadership and collaboration across engineering, product, and business teams, • Customer-centric approach to decision-making and relationship management, • Established technical credibility with engineering and product stakeholders, • Excellent communication and presentation skills, with the ability to influence diverse audiences, • Proven track record leading complex technical sales cycles and initiatives, • Strong customer relationship management and key account development experience, • Robust financial and business acumen with the ability to support revenue growth objectives #ALN #PTM #LI-Onsite Why Join Arnold? Arnold Magnetic Technologies is a global leader in high-performance magnetic materials and precision magnetic assemblies. Our products are mission-critical to applications across aerospace, defense, energy, medical, and automotive markets. You’ll be joining a team that is enabling innovation in electric propulsion, defense electronics, and advanced weapon systems through cutting-edge magnetic technology.

Job DescriptionDescription: Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Job Title: Controller Department: Finance Department Reports to: Director of Finance Hours: 8:30-5pm, Monday-Friday Supervises: Accounts Payable Coordinator, Accounts Receivable Coordinator & Financial Operations Specialist Status: Salary, Exempt, Full-Time Job Level: Level 8-Departmental Leadership Updated: April 2026 SUMMARY The Controller is a hands-on senior finance manager responsible for the accuracy, integrity, and compliance of Foodlink’s accounting and financial reporting functions. Reporting to the Director of Finance, the Controller oversees core accounting operations including accounts payable, accounts receivable, general ledger, organization’s operating budget, financial audit and grant accounting across all entities under the Foodlink umbrella. This role plays a critical leadership function in maintaining strong internal controls, ensuring compliance with nonprofit and grantor requirements, and supporting short- and long-term financial planning. The Controller works closely with the Director of Finance and CFO, supervises key financial operations staff, and actively leads efforts to modernize, streamline, and automate accounting processes in support of Foodlink’s mission. KEY RESPONSIBILITIES Financial Systems & Controls • Oversees the daily financial operations of Foodlink entities; monitoring cashflow, revenue and expenditures., • Complete daily cash reconciliation and related transactions; reconcile the daily sales data for the organization’s retail programs., • Manage electronic banking transactions (ie. ACH/wire transfers) both incoming and outgoing., • Maintain fixed assets and depreciation schedules and ensure accurate depreciation and capitalization practices., • Oversee and direct general ledger operations in accordance with generally accepted accounting principles, including review and posting of journal entries, reconciliation of sub-ledgers, and resolution of discrepancies ensuring accurate posting, reporting and reconciliation., • Provide oversight, guidance, and review of accounting staff activities across accounts payable, accounts receivable, and general ledger functions to ensure accuracy and compliance., • Manage month-end and year-end close processes and ensure the timely preparation of accurate monthly and annual financial statements across all entities under the Foodlink umbrella in accordance with GAAP and nonprofit accounting standards., • Prepare monthly account reconciliations and financial statements for internal leadership and the Finance Committee of the Board of Directors of Foodlink, Inc and prepare account reconciliations and financial statements quarterly (or as requested) for all other entities under the Foodlink umbrella., • Keep abreast of laws and regulations that apply to a non-profit organization to maintain up-to-date compliance., • Establish, document, maintain, and enforce accounting policies, operating procedures, and internal controls in collaboration with the Director of Finance and CFO., • Ensure Foodlink remains in full compliance with financial reporting requirements, nonprofit regulations, and applicable laws., • Lead New Market Tax Credit (NMTC) compliance reporting, including coordinating, reviewing, and submitting all required reports in accordance with program and lender requirements., • Coordinate and lead the annual audit process, including preparation of schedules and workpapers, direct interaction with external auditors, explanation of accounting transactions and resolution of audit recommendations and continuous improvement of financial processes., • Support the Director of Finance and CFO in Audit Committee activities, including coordinating audit-related materials, assisting with meeting preparation, and presenting audit findings, internal control updates, and compliance matters., • Maintain an in-depth knowledge of Foodlink’s accounting, grant tracking and inventory systems., • Support short- and long-term budgetary planning and cost management in partnership with the CFO and Director of Finance., • Support strategic planning; provide financial analysis, projections, and recommendations related to cost identification, allocation, and revenue/expense trends., • Research and interpret financial transactions and events for management who must make economic or business decisions, both long-term and short-term; train staff on Foodlink accounting system to support program-level budgeting and cost monitoring., • Support cash flow forecasting and monitoring to ensure organizational liquidity and financial stability., • Analyze variances and trends, identifying risks and opportunities for leadership., • In collaboration with Director of Finance manage banking relationships and accounts., • Exercise discretion in the performance of assigned duties by being knowledgeable of Foodlink policies and procedures regarding confidential materials and information and complying with such policies when handling confidential items or providing information to employees or the public., • Lead and develop accounting staff, fostering accountability, accuracy, and professional growth., • Partner cross-functionally with program, development, operations, and IT teams to improve financial systems and data quality., • Support system enhancements and automation initiatives (e.g., AP, reporting, grant tracking)., • Agile. The ideal candidate will be able to adapt to evolving needs and priorities. Ability to juggle and prioritize a varying demand of this role., • Collaborative. Hands-on leadership with ability to work well with a variety of stakeholders including management, direct staff, peers, and other internal departments, and external partners., • Solutions-oriented. Ability to contribute to problem solving and to pivot between strategies and manage competing priorities., • Mission-driven. Reflects on the mission often, using it as the north-star for decision making. Proactively seeks information as it pertains to hunger relief and/or how Foodlink operates., • Bachelor’s degree in Accounting or Finance required., • Master’s degree or CPA strongly preferred., • Minimum 10 years of progressive financial experience with a Bachelor’s degree, preferably in a nonprofit or grant-funded environment., • Minimum 5 years of progressive financial experience with a Master’s degree or CPA, preferably in a nonprofit or grant-funded environment., • 3+ years supervisory experience, • Demonstrated experience with Generally Accepted Accounting Principles (GAAP), nonprofit accounting, grant compliance and audit processes., • Knowledge of fiscal and business management with demonstrated competence in planning and budgeting, data collection and reporting., • Must be comfortable compiling complex information from a variety of different formats and information sources, as well as keeping this information organized and concise, • Advanced proficiency with Microsoft Office, particularly Excel., • Strong analytical and problem-solving skills with a high level of attention to detail., • Ability to manage multiple priorities, meet deadlines and work effectively under pressure., • Strong work ethic and commitment to accuracy, accountability and continuous improvement., • Friendly, customer-oriented personality; clear written and verbal communication skills, with the ability to explain financial concepts to non-financial staff., • Ability to operate electronics, photocopier or other standard office machines, perform routine alphanumeric filing tasks, and perform basic record keeping and tabulation tasks. This is a full time, year-round position with a pay range of $81,044 - $96,802 BOE. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. Certain positions, depending on their responsibilities and at the approval of Human Resources, are eligible for a personal cell phone usage stipend. This position is eligible for a Class I personal cell phone usage stipend, paid biweekly at a rate of $24. The value of the stipend is based on Foodlink budget and is subject to change at any time. This is not a reimbursement program. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.

Job Description STATUS: Full-time / Exempt REPORTS TO: Director of Member Service Center LOCATION: Rochester, Corporate Office COMPENSATION: The starting salary for this position is expected to be between $80,000 - $85,000. The actual salary will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.5 hours per week, including Saturdays (as needed) SCHEDULE: Monday – Friday 8:00am – 5:00pm, Saturday 8:00am – 2:00pm Position Summary The Manager, Member Service Center reports to the Director, Member Service Center, and is responsible for overseeing and assisting in the development of the Supervisor, Team Leads, and Member Service Center Representatives. This individual is responsible for providing high level support to team leadership and staff on escalated member service issues and inquiries, and for ensuring successful achievement of department sales and member service goals. Additionally, the individual is responsible for optimizing technology to ensure operational efficiencies and supporting strategic initiatives. Performs all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Responsibilities – Responsible for the daily performance of the call center, ensuring that the team provides secure, compliant, and top-tier service for all account-related inquiries. Strategic Responsibilities: · Operational Excellence: Oversee daily workflows to ensure service level agreement (SLA’s) are met for the staff and call overflow vendor by managing staffing levels based on peak call volume trends. Monitor and provide guidance on member communications, via the Member Service mailbox, Live Engage (Chat), and social media platforms provided by the Marketing Department. · Compliance & Risk Management: Ensure 100% adherence to financial regulations and internal security protocols to protect sensitive customer data. · Performance Analytics: Analyze call data and KPIs to identify bottlenecks, reporting weekly/monthly performance trends to executive leadership. Utilize the Work Force Management system to review and approve the monthly MSC staffing schedule ensuring that it meets the staffing needs of the department. Monitor daily and respond, as needed to any unexpected volume or staffing events · Process Improvement: Partner with the Member Service Center Director, IT and Product teams to streamline the "customer journey," reducing friction in account authentication and common transaction workflows. Leadership & People Management · Culture Building: Cultivates an engaged and high-performing team environment where employees feel empowered, valued, and motivated to excel. Provides clear direction, expectations, and regular coaching to develop team capabilities and drive consistent performance. Maintain high employee morale and retention in a fast-paced environment through engagement initiatives and transparent communication. Collaborate with and be responsive to others, in daily interactions and on shared initiatives, with a focus on building respectful and professional relationships with colleagues in all areas of the credit union. · Mentorship: Directly manage and coach leadership staff to drive professional growth and high performance. Monitor service quality by resolving complex cases, focusing on Creating Member Loyalty (CML), compliance and identity verification, to optimize the member journey. · Escalation Management: Directly manage high-risk escalations and complex member grievances as the final point of contact. You will champion the recovery of member satisfaction by providing immediate, high-level conflict resolution that aligns with credit union values and preserves member retention. · Data Support: Provide daily, weekly, and month-end reports, identifying trends, providing support for service recommendations. Required Qualifications · Experience: 5+ years of experience in call center management, specifically within banking, credit unions, or fintech. · Regulatory Knowledge: Deep understanding of financial industry standards and privacy laws (e.g., Gramm-Leach-Bliley Act). · Technical Savvy: Expert-level experience with Workforce Management (WFM) tools, IVR systems, and CRM platforms (e.g., Salesforce or Genesis). In coordination with and under the direction of the Director, serve as an administrator/advanced user role for all member service-related software systems and programs. Participate in testing, provide support, and make recommendations on new technology, as necessary. · Education: Bachelor’s degree in finance, Business Administration, or related field. Key Performance Indicators (KPIs) The success of this role is measured by: · Service Level: % of calls answered within X seconds. Monitor and assess key performance indicators and relevant departmental statistics (such as Chat, call volume, MSC email, member experience (XP) responses, abandonment rates, schedule adherence, branch support, and quality service) to Director, as well as to Senior Leaders · Net Promoter Score (NPS): Overall customer loyalty and satisfaction. Employ Creating Member Loyalty, service standards and Member Engagement tools to ensure high employee performance and extraordinary member experience. · Cost Per Contact: Balancing high-quality service with operational budget constraints. · Attrition Rate: Keeping agent turnover below industry benchmarks. Other Responsibilities · Complete requests and projects on a timely basis, as assigned. · Serve as a backup call representative during peak times. · Perform duties of Member Service Center staff member as needed. · Perform other various duties as assigned. Qualifications and Skills Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: · Education: Bachelors’ degree in a related field · At least 5 to 7 years’ professional experience, with at least 3 - 5 years in management/leadership position, preferably in a busy call center and/or high performing financial institution. Likewise, 3-5 years prior sales and service experience focused on creating positive member/customer experiences, strongly preferred. Knowledge/Skills/Abilities (including Technical & Systems/Equipment Proficiencies) · Excellent verbal and written communication skills, specifically, exhibiting a calm and reassuring demeanor to staff and members. · Proven ability to motivate, train/develop employees and inspire a team working environment. · Must possess aptitude for providing high level member service and problem resolution. · Strong interpersonal, analytical, and organizational skills. · Strong critical problem-solving skills. · Ability to handle confidential/sensitive situations in a professional manner. · Ability to manage and prioritize multi-functional tasks. · Advanced knowledge of Microsoft Windows and Office Suite, including Word, Excel, Outlook, & Power Point. Physical Requirements · Lifting (5-10 pounds) · Standing/Sitting extended periods of time, while working in front of computer monitor · Typing / Data Entry · Professional Office Environment · Overhead Lighting Training and Compliance Requirements · Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy and other job-related training requirements as established by the Summit and within deadlines. Licensure Requirements · In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting. EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Description Paid Media Manager The Opportunity: Soleo Communications is seeking an innovative, self-motivated individual with strong communication and project management skills to join our Digital Marketing Team. As the Senior Paid Media Manager, you will be responsible for the development and execution of a multi-channel paid media marketing plan for Soleo’s owned and operated digital brands, including RateRetriever.com. This a unique opportunity to take on a leadership role within the organization and contribute to initiatives that are core to Soleo’s strategic growth plan. Our ideal candidate possesses 5+ years of experience managing paid campaigns with over $100k in monthly ad spend. You should have a firm grasp of how to leverage paid search and other paid channels including display, video, and social media to formulate a comprehensive digital marketing strategy that will drive scalable growth and brand awareness for each of our brands. You should understand what it takes to compete for some of the most competitive keywords and have mastered best practices around account structure, campaign types, automated bidding strategies and conversion tracking. The ability to communicate complex strategies and provide data-driven performance updates to the Executive Team is essential to your success. Responsibilities: • Campaign Strategy: Develop a comprehensive paid media and digital marketing strategy for Soleo’s owned and operated digital brands. Be prepared to think differently and introduce creative solutions for driving brand awareness on a fixed budget., • Media Buying: Leverage your understanding of customer needs, performance KPIs and compliance requirements to develop scalable lead generation strategies that deliver on ROAS targets. Campaigns will include paid search as well as other channels like affiliate, display, email, and more, depending on factors like goals and budget., • Brand Awareness Strategy: Assist in developing a strategy for ongoing brand awareness to support organic traffic growth in addition to paid traffic., • Forecasting + KPI Tracking: Assist the executive team in developing forecasts, performance targets, and a standard set of KPIS to be monitored across all of Soleo’s owned and operated digital brands., • CRO: Partner closely with other members of the digital marketing team to ensure that content and landing page design is consistent with the paid media strategy ensuring an excellent consumer experience and converstion rate optimization. Be prepared to share feedback and suggestions for CRO based on campaign performance., • Testing: Create and maintain a log of A/B tests to validate digital marketing strategies and continuously optimize performance. Report results to executive leadership., • Research + Planning: Utilize online tools and other resources to conduct keyword and competitive research, identify growth opportunities, and stay on top of key industry trends.Position Requirements:, • Bachelor’s degree, with related experience in the marketing/advertising field, • 3+ years experience directly configuring, and optimizing, paid search campaigns with both low budget ($5k $10k/month) and medium budget ($25k-$50k/month) constraints., • 3+ years of media buying experience and exposure to all the major platforms including Google, Microsoft, Facebook, Instagram, TikTok, LinkedIn, etc, • Strong project and performance management skills including the ability to delegate work and provide constructive feedback, • Solid understanding of paid search best practices including:, • Experience writing effective search ad copy, • Experience identifying testing opportunities and implementing experiments, • Ability to audit and uncover account performance or technical issues, • Knowledge of automated bidding strategies including smart bidding, • Knowledge of new campaign types including dynamic search and performance max, • Proven experience with Brand Awareness campaigns targeted specifically at growing visitors to web properties, • Experience with 3rd party and SEM Tools (SEMrush), • Experience using Google Analytics and Google Tag Manager to configure conversion trackingAbout Soleo: Soleo is a leader in performance marketing. We are a well-established and trusted partner and technology innovator in the industries we serve. With over 20 years of experience, we have earned our reputation by building world-class platforms, maintaining the highest standards of compliance, being selective about our suppliers, and providing best-in-class customer support. Powered by JazzHR yccX9pxQ3n

Job DescriptionRole Overview The Marketing Coordinator serves as the operational hub of Quatela's integrated marketing team, ensuring that the right work reaches the right people at the right time. This role is essential to the day-to-day rhythm of a fast-moving, multi-brand marketing department, supporting the Marketing Director and Creative Services Manager across plastic surgery, medical spa, and hair restoration brands. This is a detail-oriented, process-driven role built for someone who thrives on keeping complex workflows organized and moving. The Marketing Coordinator owns project intake, resource scheduling, and the execution of recurring operational tasks — freeing senior team members to focus on strategy, creative direction, and leadership. The ideal candidate is organized, proactive, and energized by being the person others rely on to keep things on track. Key ResponsibilitiesTraffic Management & Project Coordination • Own the intake process for all incoming marketing requests, ensuring each is properly logged, scoped, prioritized, and routed to the appropriate team member, • Maintain and update team schedules in Forecast, reflecting accurate daily and weekly workloads for the Marketing Director and Creative Services Manager, • Proactively identify scheduling conflicts, capacity issues, or timeline risks and flag them before they become problems, • Track project progress across active initiatives, following up with internal stakeholders and other departments to keep deliverables on schedule, • Coordinate with departments across the organization to manage incoming marketing requests, set realistic expectations, and communicate status updates Content Operations Support, • Support the Creative Services Manager by coordinating patient and staff scheduling for content capture sessions, including confirmation communications and logistics, • Manage content calendars and scheduling workflows, • Organize and maintain digital asset libraries, ensuring content is properly filed, labeled, and accessible to the full team, • Assist with social media community management tasks as needed, including scheduling posts and flagging comments or inquiries for team review, • Support content repurposing workflows, helping to distribute and adapt approved content across platforms according to established templates and guidelines Marketing Operations Support, • Execute recurring website updates, including before-and-after photo uploads, staff bios, and other routine content maintenance tasks across all three brand sites, • Assist the Marketing Director with light project management on straightforward campaigns and initiatives, including task setup, timeline tracking, and status documentation, • Support email marketing workflows, including list preparation, scheduling coordination, and deployment of approved campaigns within established automation systems, • Maintain organized records of marketing activities, vendor contacts, project documentation, and campaign assets, • Assist with vendor coordination for routine matters, including scheduling, communications, and deliverable tracking under the direction of the Marketing DirectorTeam & Meeting Support, • Prepare agendas, notes, and follow-up documentation for weekly marketing L10 meetings in support of the Marketing Director, • Track issues, to-dos, and rocks from L10 meetings, ensuring accountability items are documented and followed up on between sessions, • Serve as a reliable point of coordination between the marketing team and other internal departments, representing the team professionally in day-to-day communications, • Support onboarding of new processes, tools, or workflows as the marketing team evolves and growsRequired Characteristics & AttributesOrganizational & Operational Competencies, • Exceptional organizational skills with the ability to manage multiple projects, deadlines, and stakeholders simultaneously without things falling through the cracks, • Natural comfort with project management tools, scheduling systems, and digital workflows — experience with Forecast, Harvest, or similar platforms is a plus, • Strong attention to detail with a commitment to accuracy in all tasks, from scheduling updates to website content and asset management, • Proactive communication style — keeps the team informed, asks clarifying questions early, and surfaces issues before they escalateInterpersonal & Professional Qualities, • Collaborative team player who thrives in a coordinating role and finds satisfaction in enabling others to do their best work, • Clear and professional written and verbal communication skills, with the ability to represent the marketing team across departments, • Discretion and sensitivity when working with patient-related content, scheduling, and communications in a premium healthcare environment, • Reliability and follow-through — a track record of meeting deadlines and honoring commitmentsGrowth Orientation, • Genuine curiosity about marketing, content creation, and healthcare brand strategy, with a desire to develop professionally over time, • Openness to learning new platforms, tools, and responsibilities as the role evolves, • Willingness to operate within established systems and processes while contributing ideas for improvement, • Comfort working in a structured, accountability-driven environment consistent with EOS (Entrepreneurial Operating System) principles Industry Alignment, • Appreciation for premium brand standards and the care required when marketing in a medical aesthetics environment, • Understanding of patient privacy, professional discretion, and HIPAA-compliant communication practices, • Customer-first mindset that recognizes how operational excellence directly impacts the patient experience Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • FSA- Flexible Spending Account, • HSA – Health Savings Account, • Life Insurance – Employer paid- 1.5x annual pay, • Paid Family Leave, • 3-Weeks Paid Vacation annually, • 401k Safe Harbor Plan (after 60 days), • 10 paid Holidays, • Employee Discounts, • Work Anniversary Milestones- Employee Bonus -1 year/5 year/15 year/20 year/25 year This role offers meaningful professional growth within an established, high-performing marketing team at one of the region's most respected medical aesthetics practices. The Marketing Coordinator will gain broad exposure to multi-brand marketing strategy, content production, and healthcare marketing operations — with clear opportunities to develop and advance over time. Note: All duties and responsibilities stated are essential job functions. Staff members may be required to perform additional job-related duties as assigned by management. It is the policy of Rhino Administrative Services, LLC, to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

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