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Job Description Overview Campaign For Working Families Campaign for Working Families, Inc. (CWF) champions the financial well-being and economic mobility of individuals and families through programs, advocacy, initiatives, and support systems that promote equitable opportunity and financial stability. CWF believes every individual and family deserves respect, dignity, and access to the tools and information needed to succeed. CWF advances positive change at the policy and grassroots levels through empathy, data-driven decision-making, and collective action. The following core values guide CWF's mission, goals, and service to individuals and families throughout its communities: • Equity and Inclusion: We believe all individuals and families, regardless of background, race, gender, or socioeconomic status, should have equitable opportunities and access to resources., • Family-Centered Approach: We prioritize policies and initiatives that support family well-being, stability, and growth, recognizing that strong families are the foundation of thriving communities., • Collaboration and Partnerships: We value collaboration with organizations, government agencies, businesses, educational institutions, and individuals who share our commitment to working families., • Data-Driven Decision-Making: We use evidence and data to guide policies, programs, and operational decisions, ensuring that our efforts are effective and impactful., • Respect and Dignity: We treat every individual with respect and dignity, recognize each person's inherent worth, and work to create systems that uphold these values. Position Summary The Senior Tax Analyst serves as the senior technical resource and designated quality reviewer at an assigned CWF tax site. The Analyst independently reviews completed federal, state, and local tax returns for accuracy, completeness, eligibility, required documentation, taxpayer interview consistency, and compliance with IRS VITA/TCE and CWF standards before taxpayer signature or transmission. The role researches tax questions within program scope, coaches Tax Associates, supports correction of errors, monitors recurring quality issues, assists with complex returns authorized by certification, and escalates out-of-scope or high-risk matters. The Senior Tax Analyst works closely with the Drop-Off Manager to ensure assigned drop-off returns receive timely, independent quality review but does not own the overall drop-off inventory unless formally reassigned by tax operations leadership. Role and Responsibilities Return Quality Review • Complete an independent quality review of every assigned return using the required quality-review method, source documents, completed intake form, taxpayer interview, tax software diagnostics, and applicable reference materials., • Verify taxpayer and dependent identity information, filing status, income, adjustments, deductions, credits, health-coverage items, banking information, direct-deposit details, state and local returns, consent forms, and required elections., • Confirm that all intake questions are answered, unclear responses are resolved through taxpayer discussion, supporting documents are reconciled, and required notes or explanations are documented., • Ensure returns remain within the preparer's and reviewer's certification level, CWF service scope, IRS VITA/TCE scope, and applicable federal, state, and local rules., • Return incomplete or inaccurate work to the preparer with clear correction instructions and verify corrections before approval., • Never approve, sign, release, or advance a return that has unresolved discrepancies, missing information, incomplete interviews, unsupported positions, or out-of-scope issues. Tax Research and Technical Support • Use current IRS publications, volunteer resource guides, CWF guidance, approved tax-software resources, and authorized escalation channels to resolve tax questions., • Provide accurate, timely technical guidance to Tax Associates while requiring preparers to remain responsible for their work and develop their knowledge., • Prepare complex returns only when assigned, appropriately certified, and permitted within program scope., • Recognize issues requiring referral to tax leadership, a Low-Income Taxpayer Clinic, a paid preparer, legal counsel, or another qualified resource., • Remain current on tax-law updates, software changes, state and local requirements, CWF procedures, and quality alerts throughout the season. Coaching and Quality Improvement • Explain errors and corrections in a respectful, specific, educational manner that strengthens preparer accuracy and independence., • Track or communicate recurring errors, documentation concerns, training gaps, rejected-return trends, and procedural weaknesses to the Tax Site Coordinator., • Support refresher training, practice scenarios, peer coaching, and remediation activities assigned by tax leadership., • Help maintain consistent technical standards among quality reviewers and preparers across shifts and sites., • Model careful interviewing, documentation, professional judgment, taxpayer communication, and confidentiality. Drop-off Quality-Review Support • Prioritize quality review of drop-off returns according to assignments, aging reports, taxpayer commitments, filing deadlines, and direction from the Drop-Off Manager or site leadership., • Communicate correction needs, missing information, out-of-scope issues, or unresolved technical questions to the preparer and Drop-Off Manager promptly., • Update required return-status records after review and avoid retaining taxpayer documents outside approved workflow or secured locations., • Support timely completion without approving a return that has unresolved discrepancies, missing interviews, incomplete documentation, or unsupported positions. Client Service, Compliance, and Site Support • Explain material return results, corrections, limitations, and next steps clearly without providing legal advice or guaranteeing an outcome., • Confirm required taxpayer review, signatures, copies, banking verification, and follow-up instructions occur before the return proceeds., • Follow IRS Volunteer Standards of Conduct, Quality Site Requirements, privacy rules, security procedures, and CWF policies at all times., • Immediately report suspected identity theft, fraud, coercion, unauthorized access, data exposure, misconduct, or other material risk., • Assist with site opening, workflow, client routing, technology troubleshooting, return-status follow-up, and closeout as directed., • Perform related seasonal tax duties assigned by the Tax Site Coordinator or tax operations leadership. Competencies, Knowledge, Skills and Abilities Advanced Tax Knowledge • Applies federal, state, and local tax rules accurately within VITA/TCE scope and recognizes issues requiring escalation., • Uses authoritative resources and current guidance rather than assumptions. Accuracy and Analytical Judgment • Reviews each return systematically, identifies discrepancies, documents conclusions, and refuses approval until material issues are resolved., • Manages detailed work effectively under seasonal deadlines without sacrificing quality. Coaching and Communication • Explains technical issues in clear language to preparers and taxpayers., • Provides respectful, actionable feedback and supports a learning-focused team environment. Integrity and Confidentiality • Maintains independence in quality review, protects taxpayer information, and follows ethical and security requirements., • Escalates fraud, identity, scope, safety, and compliance concerns promptly. Technology and Organization • Uses tax software, electronic records, scanners, email, tracking tools, and reference systems efficiently., • Maintains organized work queues and reliable follow-up for incomplete or corrected returns. Qualifications (Education and Experience) Education • High school diploma or equivalent required., • Associate or bachelor's degree in accounting, finance, business, or a related field preferred. Experience and Credentials • At least two tax seasons of successful VITA/TCE or comparable individual income-tax preparation experience strongly preferred., • Demonstrated experience quality-reviewing federal and state individual income-tax returns preferred., • Ability to obtain and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Advanced, and all state, local, specialty, or quality-review certifications required by CWF., • Strong knowledge of Form 1040 preparation, refundable credits, filing status, dependency, income documents, deductions, banking information, and state or local return requirements within assigned scope., • Strong attention to detail, tax research ability, professional judgment, customer service, and written and verbal communication skills., • Proficiency with tax preparation software, computers, email, Microsoft Office, and electronic document tools., • Bilingual or multilingual ability is valued based on community and site needs. Supervisory Responsibilities Does not normally exercise formal personnel supervision. Provides functional guidance, technical coaching, work review, and correction instructions to Tax Associates, interns, and volunteers. May act as site lead only when formally designated by tax operations leadership. Other Specialties, Certifications, Physical Requirements, and Work Conditions • This is a temporary, seasonal position. Work dates, weekly hours, assigned location, and continuation of employment depend on tax-season needs, funding, site schedules, performance, and client demand., • Regular, predictable attendance is required. Evening, weekend, extended, and holiday hours may be required during training, site launch, peak filing periods, deadlines, and closeout., • The position may operate at CWF offices, tax sites, partner facilities, community locations, or in an approved virtual setting and may be reassigned based on operational need., • The position routinely uses computers, phones, tax software, appointment and data systems, scanners, printers, and other office equipment., • The position requires prolonged sitting or standing, frequent interaction with the public, movement throughout the tax site, and the ability to lift or move materials weighing up to 10 pounds., • The employee must maintain taxpayer confidentiality, safeguard personally identifiable information, follow CWF and IRS security requirements, and immediately report suspected privacy or security incidents., • Employment is contingent upon completing required onboarding, training, background or screening requirements, and IRS certifications established for the assignment.

Job Description Overview Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives. Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. We offer: • Generous Paid Time Off, • Comprehensive Medical/Dental/Vision Benefit Packages, • Earned Wage Access/On-Demand Pay, • Paid On-the-Job Training, • Tuition Reimbursement, • Career Advancement Opportunities and Growth, • Flexible Schedules, • Retirement Savings Plan Join us and be a part of something bigger. Apply today. Responsibilities Elwyn seeks a Operations Manager to implement, oversee, and ensure that the services provided in the residential CLP adhere to applicable regulations and that the services which are provided meet the needs of the individuals' receiving services, according to the Individual Support Plan (ISP) and are of high quality. The Operations Manager develops, completes, and/or oversees the completion of required program documentation, assesses individual needs, coordinates, and secures services, trains and supervises staff, attends, and leads meetings, communicates effectively with all team members, including family members, and ensures the continuous development and monitoring of programming and services to people for whom they are responsible. SALARY- $55,000+annually, negotiable DUTIES AND RESPONSIBILITIES: • Provide supervision of assigned staff in the areas including, but not limited to, recruitment, selection, leadership, coaching, training, performance management, promotion, discipline, and termination, • Works with, understands, and complies with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures, processing transfers and promotions, administering disciplinary actions, adjudicating grievances, where appropriate, etc., • Interview and hire to build and maintain a team of staff focused on Individual Support Plan (ISP) outcomes, program structure and client rights through ongoing support, individual supervision, training, and regular staff meetings, • Oversee the management of the program staffing schedules to ensure consistent staffing, • Ensure that the Program Coordinator (PC) and staff comply with implementing and/or overseeing the following, including but not limited to a system of safe practice; fire preparedness; inspection readiness at all times; vehicle maintenance; Health Insurance Portability and Accountability Act (HIPAA) compliance; adherence to individual finance policies and protocols; operational processes including use of petty cash and other policies, procedures and protocols established for the program by a continuous review of program operations, daily guidance, and work with the team for the benefit of individuals supported, • Ensure sites operate in accordance with the organization’s quality standards for safety, cleanliness and comfort, and state licensing and accreditation standards by, including but not limited to, reviewing, and auditing daily practices, Continuous Quality Improvement (CQI) auditing, and along with the Program Coordinator and Program Specialist, leading staff meetings to train staff, • Complete required trainings to complete medication practicums with staff who administer medications, • Assist the Program Coordinator to complete Medication Administration Records (MAR) reviews in accordance with established medication administration regulations, • Manage and reconcile the petty cash accounts and ensure compliance with individual finances protocols for assigned locations, • Provide back-up for and review of the Program Coordinator for the following duties as outlined in program regulations:, • Provide information for New Jersey Comprehensive Assessment Tool (NJCAT) and other required assessments, • Updating the ISP with all changes for the individual and information of same submitted to the direct support professional (DSP), if any, as well as other team members, • Participating in the development of the ISP, Behavior Support Plan (BSP), • Attending the ISP meetings. Ensuring the ISP is secured in the individual’s chart, • Fulfilling the role of plan lead when the PC is not available, including review of annual updates and revisions, • Reviewing the ISP, annual updates, and revisions under for content accuracy, ensuring it reflects the services and supports provided, • Reporting ISP content discrepancy to the Service Coordinator (SC), as applicable, and plan team members; keeping documentation of all communication with the SC of changes that must be made to the ISP, including changes to outcomes based on a need or revision to the assessment, • Implementing the ISP as written. Developing Outcomes for individuals based on appropriate assessments and training all staff in the implementation of Outcomes, • Supervising, monitoring, and evaluating services provided to the individual, including informing and training the DSPs responsible for the implementation of the ISP to the individual, • Reporting a change related to the individual’s needs to the SC, as applicable, and plan team members, • Reviewing the ISP with the individual as required, • Documenting the review of the ISP as required reviewing, signing, and dating the collected monthly documentation of an individual’s participation and progress toward outcomes, • Providing the documentation of the ISP review to the SC, as applicable, and plan team members as required, • Recommending a revision to a service or outcome in the ISP via the team process, when deemed necessary, • Coordinating the services provided to an individual, • Coordinating and completing the training of direct service workers in the content of health and safety needs relevant to each individual receiving services, • Developing and implementing provider services as required, including assistance, training and support for the acquisition, maintenance or improvement of functional skills, personal needs, communication and personal adjustment, providing opportunities and support to the individual for participation in community life, including volunteer or civic-minded opportunities and membership in National or local organizations, providing services to the individual as specified in the individual’s IBP, and providing services that are age and functionally appropriate to the individual, • Collaborate with all team members, including but not limited to individual’s family, Supports Coordination agency personnel, medical personnel, day program personnel, Program Specialist, to the benefit of the individuals supported, • In collaboration with the Program Coordinator ensure the completion of the orientation of an individual at the time of admission including but not limited to ensure fire safety training is in compliance for the individual; ensure the oversight for medical appointments being scheduled and completed timely, attended, and documented appropriately; ensure medical and healthcare is provided to individuals according to individuals’ needs, • In collaboration with the Program Coordinator, manage individuals’ finances, including allocation of personal spending money, planning of spenddowns, ensuring the accountability of individual funds by signing out monies for individuals to staff, collection of receipts and change from staff, completion of the cash ledger, and submission of reconciled finances to the Program Finance Coordinator monthly, • Lead meetings with the Nurse Case Managers to review individual’s medical appointments, medications, adaptive equipment, and other medically needed supports, • Aid in the resolution of problematic situations (i.e., communication difficulties, times of distress or agitation) that may occur for individuals supported, • Complete assigned timekeeping activities and approve/reconcile the Program Coordinators assigned timekeeping activities for all assigned staff in accordance with established program protocols, • Promptly report any infractions or failure to follow established Elwyn policies and procedures, with Department of Human Services (DHS) regulations, Health Insurance Portability & Accountability Act (HIPAA) regulations, and applicable state/local/federal regulations at all times to the appropriate party, • Maintains current state-mandated training and certifications, • Follows all current policies and procedures of Elwyn New Jersey, • Cooperates with Elwyn New Jersey and the State of New Jersey Department of Human Services, or any other authorized investigating body during an inspection, an inquiry, or investigation, • Perform cardiopulmonary resuscitation (CPR), safe crisis management, and medication administration using agency-trained protocols, • Perform other duties as assigned, • Participate in on-call rotation as assigned EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS: • High school diploma with six (6) years' experience in the field of Intellectual and Developmental Disabilities (IDD); OR associate degree in the field of human services or related field AND four (4) years of experience working directly with individuals with intellectual disabilities; OR bachelor's degree in the field of human services or related field AND two (2) years of experience working directly with individuals with intellectual disabilities; OR Master's Degree AND one (1) year of experience working directly with individuals with intellectual disabilities, • One (1) year of supervisory experience, • Previous experience working within and managing a unionized workforce preferred, • Non-profit human service experience highly preferred, • Demonstrated ability to work effectively as part of a team, • Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities, • Demonstrated strong attention to detail, • Demonstrated strong time management and organizational skills, • Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision, • Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions, • Must be able to perform CPR and safe care using agency-trained protocols, • Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills, • Experience using/knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferred, • Must submit to a criminal background check and be determined to be not disqualified by the New Jersey Department of Human Services prior to working with individuals served, • Must agree to have their name checked against the New Jersey Central Registry of Offenders Against Individuals with Developmental Disabilities and NJ Child Abuse Registry (CARI)., • Program Coordinator or Manager experience preferred, • Demonstrated ability to lead, supervise and provide direction to teams and individual staff, • Knowledge of applicable regulations including but not limited to NJAC 10:44A, Standards for Community Residences for Individuals with Developmental Disabilities and applicable Division Circulars and Home and Community Based Services Waiver Regulations, • Knowledge of health insurances, Medical Assistance, Social Security Administration rules a plus, • Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, • Knowledge of and/or experience using an electronic client record preferred, • Must submit to a criminal background check and be determined to be not disqualified by the New Jersey Department of Human Services prior to working with individuals served, • Must agree to have their name checked against the New Jersey Central Registry of Offenders Against Individuals with Developmental Disabilities and NJ Child Abuse Registry (CARI)., • Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record.

Job Description Position Summary The primary responsibility of the Job File Coordinator is to manage incoming leads from intake through job completion and invoicing while maintaining accurate job file documentation and administrative support throughout the project lifecycle. This role works closely with Production, Accounting, and customers to ensure all files, communications, and financial processes are completed accurately and efficiently. Primary Responsibilities • Answer and manage incoming phone calls and customer intake requests in a professional, accurate and timely manner., • Enter and update job information in DASH and other internal systems., • Maintain accurate and organized Work Center (WC) job files and ensure file accuracy throughout the project lifecycle., • Monitor job file status daily to ensure all required documentation is complete and accurate., • Communicate with Production crews and internal teams to obtain required job documentation and updates., • Maintain accurate and detailed work-in-progress tracking for all active projects., • Review job file documentation, timestamps, and related data to ensure accurate reporting and KPIs., • Ensure all client and program requirements are properly documented and followed., • Maintain internal and external communication with customers, vendors, insurance carriers, and team members., • Assist with Accounts Receivable activities, including invoice follow-up and payment tracking., • Coordinate job close-out activities and work with the Accounting team to ensure proper invoicing., • Perform internal audits of job files to ensure accuracy and completeness., • Assist other departments and administrative functions as needed., • Ability to work independently and collaboratively in a team setting with a high degree of accuracy and attention to detail. Education and Experience Requirements • High school diploma or GED required., • Previous office, administrative, customer service, or job coordination experience preferred., • Strong customer service, organizational, administrative, verbal, and written communication skills required., • Proficiency with digital tools and software systems, including DASH, Work Center, Drybook, DocuSketch, and Microsoft Office preferred., • Xactanalysis/Xactimate knowledge or experience is a plus but not required, • Ability to manage multiple priorities in a fast-paced environment., • Reliable and flexible with availability for overtime and on-call rotations., • Experience in the restoration, construction, or insurance industry is a plus. Physical and Work Environment Requirements This position is primarily sedentary and operates in an office environment. Some filing and light lifting may be required, including opening filing cabinets, bending and standing.

Job Description THIS POSITION IS FOR THE 2027 TAX SEASON BEGINNING IN JANUARY Overview Campaign For Working Families Campaign for Working Families, Inc. (CWF) champions the financial well-being and economic mobility of individuals and families through programs, advocacy, initiatives, and support systems that promote equitable opportunity and financial stability. CWF believes every individual and family deserves respect, dignity, and access to the tools and information needed to succeed. CWF advances positive change at the policy and grassroots levels through empathy, data-driven decision-making, and collective action. The following core values guide CWF's mission, goals, and service to individuals and families throughout its communities: • Equity and Inclusion: We believe all individuals and families, regardless of background, race, gender, or socioeconomic status, should have equitable opportunities and access to resources., • Family-Centered Approach: We prioritize policies and initiatives that support family well-being, stability, and growth, recognizing that strong families are the foundation of thriving communities., • Collaboration and Partnerships: We value collaboration with organizations, government agencies, businesses, educational institutions, and individuals who share our commitment to working families., • Data-Driven Decision-Making: We use evidence and data to guide policies, programs, and operational decisions, ensuring that our efforts are effective and impactful., • Respect and Dignity: We treat every individual with respect and dignity, recognize each person's inherent worth, and work to create systems that uphold these values. Position Summary The Tax Associate is an IRS-certified seasonal tax preparer responsible for interviewing clients and preparing accurate federal, state, and local individual income-tax returns within the Associate's certification level, CWF's approved service scope, and IRS VITA/TCE requirements. The Associate reviews source documents and intake responses, asks required follow-up questions, enters information accurately in approved tax software, explains the preparation process, documents relevant facts, submits every return for independent quality review, corrects identified errors, and supports required signatures and client follow-up. The Tax Associate may be an intern, volunteer, or seasonal employee; all individuals performing this function are held to the same certification, confidentiality, conduct, and quality standards. Role and ResponsibilitiesTaxpayer Interview and Return Preparation • Conduct a complete taxpayer interview using the current IRS intake and interview form, source documents, prior-year information when relevant, and required follow-up questions., • Verify identity information, filing status, household members, dependency facts, income, expenses, adjustments, deductions, credits, health-coverage items, banking information, and state or local filing requirements., • Prepare accurate federal, state, and local returns in approved tax software only within current certification and CWF service scope., • Reconcile tax documents to software entries, review diagnostics and warnings, document material facts or unresolved items, and complete an initial self-review before quality review., • Pause preparation and seek guidance when facts are unclear, documents conflict, the taxpayer cannot support a position, or the return may be outside program scope., • Never omit information, create documents, estimate unsupported amounts, direct a refund to an unauthorized account, or promise a refund, credit, acceptance, or processing timeline.Quality Review and Corrections, • Submit every completed return and all supporting documents for independent review by an authorized Senior Tax Analyst or other designated quality reviewer., • Respond professionally to reviewer questions, correct errors completely, update notes when required, and return the corrected work for final approval., • Do not present a return as final, obtain final signatures, release documents, or advance the return for transmission until required quality review is complete., • Learn from correction patterns, participate in coaching or refresher training, and apply updated guidance consistently., • Assist with rejected-return or incomplete-return follow-up only when assigned and supervised through approved procedures.Taxpayer Communication and Service, • Explain the preparation process, ask sensitive questions respectfully, and communicate in clear language appropriate to the taxpayer's needs., • Review major return results with the taxpayer as assigned, confirm banking and contact information, and explain required signatures, copies, records retention, and next steps., • Refer questions involving legal advice, tax controversy, collection, identity theft, out-of-scope matters, or services beyond the Associate's authority to an approved resource., • Provide respectful, patient, confidential, equitable, and culturally responsive service without discrimination or judgment., • Notify the Tax Site Coordinator promptly about complaints, threats, safety issues, suspected coercion, or service barriers.Compliance, Ethics, and Confidentiality, • Follow IRS Volunteer Standards of Conduct, Quality Site Requirements, Intake/Interview and Quality Review procedures, CWF policies, and applicable tax rules., • Prepare returns only under the Associate's own authorized account and never share passwords, identification numbers, credentials, or system access., • Safeguard taxpayer documents and information in physical, electronic, written, and verbal form and use only approved systems and communication methods., • Immediately report suspected identity theft, fraud, fabricated documents, unauthorized access, data exposure, conflicts of interest, or misconduct., • Maintain current certification and complete required updates, assessments, coaching, or remediation throughout the assignment.Site Operations and Team Responsibilities, • Maintain an organized workstation, manage assigned work queues, return documents promptly, and update required status or tracking systems., • Coordinate with Intake Specialists, Senior Tax Analysts, interns, volunteers, and site leadership to support efficient client flow and complete handoffs., • Assist with appointment, walk-in, drop-off, virtual, follow-up, scanning, printing, document organization, opening, and closing activities as assigned., • Meet reasonable productivity and timeliness expectations while maintaining accuracy, complete interviews, and quality standards., • Participate in required meetings, training, coaching, performance feedback, and end-of-season closeout., • Perform related seasonal tax-site duties assigned by the Tax Site Coordinator or tax operations leadership. Competencies, Knowledge, Skills and Abilities Tax Preparation Knowledge • Applies tax law accurately within certification and program scope and recognizes when guidance or referral is required., • Uses intake information, source documents, approved references, and tax software systematically.Accuracy and Attention to Detail, • Enters information carefully, reconciles documents, completes self-review, and corrects errors fully., • Balances productivity with quality and never bypasses required steps to save time.Interviewing and Client Service, • Asks complete follow-up questions respectfully and explains information in plain language., • Maintains patience, professionalism, empathy, and cultural responsiveness.Integrity and Confidentiality, • Protects taxpayer information, uses only authorized access, and follows ethical standards., • Reports suspected fraud, identity theft, security incidents, and out-of-scope matters immediately.Learning and Teamwork, • Accepts quality-review feedback, applies coaching, and maintains required certification., • Coordinates reliable handoffs and contributes to an accountable, respectful tax-site team. Qualifications (Education and Experience) Education • High school diploma or equivalent required., • College coursework or a degree in accounting, finance, business, economics, public administration, or a related field preferred but not required.Experience and Credentials, • Must be able to obtain Advanced VITA certification., • Prior individual income-tax preparation, VITA/TCE, accounting, financial-services, customer-service, or community-service experience preferred., • Ability to obtain and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Basic or Advanced certification appropriate to assignment, and required state, local, or specialty certifications., • Working knowledge of individual income-tax concepts within assigned certification level or demonstrated ability to master required training., • Strong attention to detail, interviewing, problem-solving, organization, customer-service, and communication skills., • Ability to follow written procedures, use reference materials, accept corrective feedback, and work effectively during high-volume periods., • Proficiency with computers, tax preparation software, email, scanners, and office equipment or demonstrated ability to learn quickly., • Bilingual or multilingual ability is valued based on community and site needs. Supervisory Responsibilities This position has no formal supervisory responsibility. Experienced Tax Associates may provide peer support to interns or volunteers only when assigned and may not independently quality-review returns unless separately certified and designated. Other Specialties, Certifications, Physical Requirements, and Work Conditions • This is a temporary, seasonal position. Work dates, weekly hours, assigned location, and continuation of employment depend on tax-season needs, funding, site schedules, performance, and client demand., • Regular, predictable attendance is required. Evening, weekend, extended, and holiday hours may be required during training, site launch, peak filing periods, deadlines, and closeout., • The position may operate at CWF offices, tax sites, partner facilities, community locations, or in an approved virtual setting and may be reassigned based on operational need., • The position routinely uses computers, phones, tax software, appointment and data systems, scanners, printers, and other office equipment., • The position requires prolonged sitting or standing, frequent interaction with the public, movement throughout the tax site, and the ability to lift or move materials weighing up to 10 pounds., • The employee must maintain taxpayer confidentiality, safeguard personally identifiable information, follow CWF and IRS security requirements, and immediately report suspected privacy or security incidents., • Employment is contingent upon completing required onboarding, training, background or screening requirements, and IRS certifications established for the assignment.

Job Description THIS POSITION IS FOR THE 2027 TAX SEASON BEGINNING IN JANUARY Overview of Campaign for Working Families Campaign for Working Families, Inc. (CWF) champions the financial well-being and economic mobility of individuals and families through programs, advocacy, initiatives, and support systems that promote equitable opportunity and financial stability. CWF believes every individual and family deserves respect, dignity, and access to the tools and information needed to succeed. CWF advances positive change at the policy and grassroots levels through empathy, data-driven decision-making, and collective action. The following core values guide CWF's mission, goals, and service to individuals and families throughout its communities: • Equity and Inclusion: We believe all individuals and families, regardless of background, race, gender, or socioeconomic status, should have equitable opportunities and access to resources., • Family-Centered Approach: We prioritize policies and initiatives that support family well-being, stability, and growth, recognizing that strong families are the foundation of thriving communities., • Collaboration and Partnerships: We value collaboration with organizations, government agencies, businesses, educational institutions, and individuals who share our commitment to working families., • Data-Driven Decision-Making: We use evidence and data to guide policies, programs, and operational decisions, ensuring that our efforts are effective and impactful., • Respect and Dignity: We treat every individual with respect and dignity, recognize each person's inherent worth, and work to create systems that uphold these values. Position Summary The Intake Specialist is the first point of contact for clients entering CWF's tax services and is responsible for welcoming clients, confirming preliminary program eligibility, organizing client flow, reviewing required documents for completeness, supporting completion of the IRS intake and interview form, obtaining required consents, and routing each client to an appropriately certified Tax Associate. The Intake Specialist provides accurate service information, maintains privacy, updates appointment and tracking systems, identifies missing information, and communicates concerns to the Tax Site Coordinator. The position does not determine tax law, prepare or quality-review returns unless separately trained, certified, and assigned to perform those functions. Roles and Responsibilities Client Welcome and Check-in • Greet each client promptly, confirm appointment or walk-in status, explain the service process, and provide realistic information regarding wait times and next steps., • Confirm the client is seeking a service offered at the site and apply CWF's preliminary eligibility and scope-screening questions without making unauthorized tax determinations., • Enter or verify client contact and appointment information accurately in approved systems., • Maintain an orderly waiting area, protect client privacy during conversations, and alert the Tax Site Coordinator to access, safety, language, or service concerns., • Provide courteous, equitable, culturally responsive service to clients with varied backgrounds, abilities, languages, and levels of tax knowledge.Document Screening and Intake Completion, • Review identification, Social Security or taxpayer-identification documents, income statements, expense records, prior-year returns when relevant, banking information, health-coverage documents, and other required materials using the approved checklist., • Support clients in completing every applicable question on the current IRS intake and interview form while requiring the client to provide the underlying information., • Identify unanswered questions, inconsistent responses, missing documents, name or number discrepancies, and other visible intake gaps; refer tax-law questions to a certified preparer or quality reviewer., • Confirm required consents, disclosures, signatures, and service acknowledgements are completed before routing the client., • Organize documents in the approved order and never alter, interpret, or create taxpayer records., • Clearly explain what information is missing and the approved options for rescheduling, drop-off, follow-up, or referral.Client Flow and Routing, • Route clients based on service type, certification need, appointment sequence, accessibility needs, language needs, site capacity, and direction from the Tax Site Coordinator., • Maintain accurate status information for clients waiting, in preparation, in quality review, awaiting documents, or completing departure steps., • Coordinate respectfully with Tax Associates, Senior Tax Analysts, interns, volunteers, and site leadership to prevent lost paperwork, duplicate work, or avoidable delays., • Monitor the waiting area and notify site leadership when volume, wait time, client distress, or staffing conditions require intervention., • Follow approved procedures for drop-off check-in, document inventory, labeling, secure transfer, status tracking, and client receipts when assigned.Privacy, Security, and Compliance, • Follow IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review requirements applicable to the role, Quality Site Requirements, CWF policies, and taxpayer privacy rules., • Keep documents attended or secured, position screens to protect information, use approved communication methods, and discuss taxpayer matters only with authorized individuals., • Verify identity and authorization before releasing documents or information according to CWF procedures., • Immediately report suspected identity theft, fraud, unauthorized access, lost documents, data exposure, threats, harassment, discrimination, or other incidents., • Perform only functions authorized by current certification, training, assignment, and system access.Administrative and Site Support, • Answer routine questions regarding hours, locations, appointments, required documents, service steps, and available CWF referrals using approved information., • Use appointment, check-in, document-tracking, communication, and data systems accurately and maintain required paper or electronic logs., • Assist with scanning, copying, document organization, supply preparation, signage, workstation setup, client follow-up, and site closeout as assigned., • Participate in required training, meetings, coaching, observations, and performance feedback., • Perform related seasonal tax-site duties assigned by the Tax Site Coordinator or tax operations leadership. Competencies, Knowledge, Skills, Abilities Client Service and Communication • Welcomes clients respectfully, listens carefully, explains processes clearly, and remains calm during high-volume periods., • Uses sound judgment when referring tax, language, accessibility, conflict, or safety concerns.

Job Description Overview Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives. Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. We offer: • Generous Paid Time Off, • Comprehensive Medical/Dental/Vision Benefit Packages, • Earned Wage Access/On-Demand Pay, • Paid On-the-Job Training, • Tuition Reimbursement, • Career Advancement Opportunities and Growth, • Flexible Schedules, • Retirement Savings Plan Join us and be a part of something bigger. Apply today. Responsibilities Elwyn seeks an HR Ops Coordinator to maintain frontline custodial responsibility for creating and maintaining employee files within Elwyn’s Central Human Resources records. This role is responsible for fulfilling requests from service areas and support departments for employee records during audits and licensure reviews while maintaining the highest standards of confidentiality. This position offers hybrid work opportunities, with the primary work location at the nearest Elwyn corporate office and remote work flexibility at the discretion of the HR Operations Manager. DUTIES AND RESPONSIBILITIES: • Record Management: Creates and maintains electronic personnel records for both current and former Elwyn employees., • Documentation Standards: Prepares, verifies, and organizes employee documentation for electronic filing according to Human Resources guidelines, procedures, and applicable laws or regulations., • Collaboration: Works closely with the Onboarding Team to ensure the timely collection and storage of all new hire documentation., • System Integration: Extracts employee documents from the HRIS for import and cataloging into the HR Document Management System., • Auditing: Performs periodic audits of files and contents to ensure accuracy and adherence to regulatory requirements and company policies., • Compliance Support: Prepares and shares requested electronic documents for program and service area audits., • Confidentiality: Handles sensitive information and requests in strict accordance with standard operating procedures, the code of conduct, and federal/state regulations, including HIPAA., • Tracking & Reporting: Maintains comprehensive lists and charts regarding file contents, retention requirements, and program-specific file needs., • Unemployment Claims Management: Handles, oversees, and responds to unemployment claims from various locations within the organization, ensuring timely and accurate documentation is provided to state agencies and internal stakeholders., • Departmental Support: Assists Human Resources staff and cross-functional supervisors with organizing, reviewing, and retrieving employee records for regulatory and compliance audits., • Credentialing: Supports the credentialing and re-credentialing process by auditing and maintaining current data in the HRIS, including licensures, education levels, driver's license information, and bi-annual physicals., • Administrative Operations: Manages mail collection, scanning, and digital distribution to remote HR staff via email, SharePoint, and other applicable systems and software., • Service Requests: Completes Verifications of Employment (VOE), Public Service Loan Forgiveness (PSLF) forms, and HR service tickets timely, adhering to established Service Level Agreements (SLA)., • Team Assistance: Provides backup support to the HR Services Team and other HR staff as needed., • General: Performs other duties as assigned. EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:, • Education: High school diploma or GED., • Experience:, • Two years’ experience in an office environment with filing responsibilities., • Experience creating and maintaining large filing systems is preferred., • Responsibility for the creation and ongoing maintenance of employee records is highly preferred., • Confidentiality:, • Must demonstrate an unwavering ability to handle highly confidential materials in accordance with organizational policy and applicable laws, including HIPAA., • Knowledge of federal and state regulations related to the implementation, maintenance, and retention of employee records is preferred., • Technical Proficiencies:, • Required knowledge of employee file storage inventory, best practices, and methodologies., • Required experience using record scanning systems and software., • Proficiency with Microsoft Windows and Microsoft Office, specifically Word, Excel, and Outlook., • Experience with UKG Pro or other Human Resources Information System (HRIS) software., • Experience with ticketing systems such as Zendesk or ServiceNow is preferred., • Core Competencies:, • Excellent customer interaction and communication skills., • Demonstrated strong attention to detail and a high-level ability to organize tasks and files., • Proven ability to work independently within a dynamic environment., • Ability to effectively prioritize and manage workloads in a high-volume environment., • Ability to work effectively in a team-based setting.

Job Description Overview Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives. Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. We offer: • Generous Paid Time Off, • Comprehensive Medical/Dental/Vision Benefit Packages, • Earned Wage Access/On-Demand Pay, • Paid On-the-Job Training, • Tuition Reimbursement, • Career Advancement Opportunities and Growth, • Flexible Schedules, • Retirement Savings Plan Join us and be a part of something bigger. Apply today. Responsibilities Elwyn Seeks a Fleet Coordinator to perform a wide range of office support functions using independent judgment in applying existing policies and procedures to complete assignments. • Scan in all the registrations, upload them to teams, and send them to the correct group homes., • Order the new handicap placards for all vans when the new registrations come in., • Schedule all service appointments & drop off the vans., • Give out loaners for the vans going in for service., • Drive loaners that sit for longer than a week, so the batteries do not die., • Give out a new GPS for any vans that do not have one., • Assign the new hardwire GPS for vans when they are installed., • Order gas cards when needed., • Contact Emkay when new employees are hired so they are assigned a gas pin., • Contact the body shops for estimates when vans are in an accident and get repairs scheduled., • Send out the MOR reports to the correct managers/homes to be filled out and returned., • When the new insurance cards come in, send them out to all group homes/day programs., • Keep in stock first aid kits and emergency triangles for any new vans we receive and/or if something gets broken., • Any new vans will need to be numbered, assigned a GPS, and built into the fleet list., • Take incoming service request calls via phone and email, • Prepare paperwork for all manufacture warranty parts, • Facilitate return of warranty parts, • Requisitions supplies and equipment necessary to complete preventative, corrective and reactive service as required, • Enforces all Elwyn safety and risk management policies and procedures; reports all accidents and injuries in a timely manner and identifies and corrects unsafe work conditions with management oversight., • Attends training programs (classroom and virtual) as designated., • May perform other duties and responsibilities as assigned., • Follows all current policies and procedures of Elwyn New Jersey, • Cooperates with Elwyn New Jersey and the State of New Jersey Department of Human Services, or any other authorized investigating body during an inspection, inquiry, or investigation, • Performs cardiopulmonary resuscitation (CPR), safe crisis management, and medication administration using agency-trained protocolsEDUCATION, • High School diploma, GED or equivalent experience. QUALIFICATIONS, • Good knowledge of rules of effective business English usage, spelling, punctuation, and grammar., • Experience: using alphabetical, numerical, or subject filing systems to include determining file names, setting up new files, classifying, labeling, filing, and retrieving; reviewing documents for compliance with established procedures; using a computer to enter and retrieve information; answering a business telephone using knowledge of business telephone procedures and etiquette., • Customer service, • Must submit to a criminal background check and drug test and be determined to be not disqualified by the New Jersey Department of Human Services prior to working with individuals served, • Must agree to have their name checked against the New Jersey Central Registry of Offenders Against Individuals with Developmental Disabilities and NJ Child Abuse Registry (CARI), • Must possess a current, valid driver's license in the State of NJ and state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record, which will be assessed through a review of the Division of Motor Vehicles (DMV) record, in accordance with Elwyn's Vehicle Operation and Driver's Code Policy 905. For individuals licensed for more than two (2) years, the driving record will be reviewed for acceptability based on the past three (3) years. Additionally, employees required to drive as part of their job may need to successfully complete and pass an Elwyn Road Test before being authorized to drive., • License/Qualifications: Drivers License

Job Description Overview Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives. Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. We offer: • Generous Paid Time Off, • Comprehensive Medical/Dental/Vision Benefit Packages, • Earned Wage Access/On-Demand Pay, • Paid On-the-Job Training, • Tuition Reimbursement, • Career Advancement Opportunities and Growth, • Flexible Schedules, • Retirement Savings Plan Join us and be a part of something bigger. Apply today. Responsibilities Elwyn seeks a Quality Improvement (QI) Specialist to conduct internal evaluations of services to ensure quality care which fulfills all regulatory, funding agencies, and internal standards; performs assessments of all services and makes recommendations for improvement in all aspects of service delivery; and develops and implements policies for assuring compliance with all fire, health, safety and security regulations. The salary for this role is anywhere from $45k, negotiable based on background, experience, and education. DUTIES AND RESPONSIBILITIES: • Conduct internal evaluations as part of the Intellectual and/or Developmental Disability (IDD) Programs Continuous Quality Improvement (CQI) program with tasks including but not limited to auditing programmatic documentation, determining compliance of training of staff members providing service to an individual, reviewing individual finances for accuracy and accountability with individual inventories, evaluating whether medications and medication administration records accurately match the physician documented and Individual Support Plan reflected needs of the individual, physical site reviews, etc to ensure that services are provided in accordance to expectations under the waiver and in line with expectations for high quality, • Audit Individual Support Plans by and documentation supporting the ISP in the home and submit findings to the Program Coordinator (PC) and Unit Director For corrective action, as applicable, and information on the status of the quality of the provided program, • Self-initiate Quality Improvement (QI) projects including but not limited to additional training and mentoring of Program Coordinators and other personnel to aid in Elwyn New Jersey’s on-going commitment to the delivery of exceptional services, • Assist in preparing for surveys and hosting survey teams with tasks including but not limited to evaluating what is needed, identifying it for team members, and helping to collect documentation, • Assist the team professionally communicate and work with individuals, families, legal guardians, representative payees, community service providers, etc with tasks including but not limited to evaluating care needs through documentation review to ensure that individuals’ needs are attended to by the team, • Report Quality Improvement needs including but not limited to improvements on the CQI tools and protocols as applicable in the homes to the Director of Quality Improvement for ongoing improvement of QI department tools and ability to enhance program outcomes, • Complete and maintain current investigation specialist training to complete investigations, • Respond to requests such as needed collection of documentation and provide competent follow up on matters requiring additional attention such as specific training of a Program Coordinator, • Complete investigations as assigned by the Director or Associate Director of Quality Improvement & Compliance and participate in completing assessments of investigations to ensure appropriateness and consistency by reviewing investigations with the Quality Improvement & Compliance team, • Maintain a current file of all regulatory standards and updates to review them and ensure an accurate and up to date understanding of regulations and in order to be able to utilize them for training and review as applicable Perform cardiopulmonary resuscitation (CPR), crisis intervention, and medication administration using agency-trained protocols • Act as a resource to program staff for all questions regarding forms, policies, and protocols in regards to the annual program plan writing, implementation, revision, and training, • Monitor on-going plans of execution of ISPs by reviewing daily documentation and staff training documentation and analyzing whether it is in concert with the needs of individuals supported to ensure that services of highest quality are provided, • Ensures documentation and reports including but not limited to CQI audits in order to meet all requirements of the State of New Jersey Department of Human Services/Division of Developmental Disabilities and Elwyn New Jersey Attend committees and sub-committees meetings as assigned to work on projects, policy and procedure Participate in the development of policies and procedures, facility safety, and fire safety • Work with, understand, and comply with terms and conditions of collective bargaining agreements (CBA) within a unionized environment, • Cooperate with Elwyn New Jersey and the State of New Jersey Department of Human Services, or any other authorized investigating body during an inspection or investigation, • Follow all current policies and procedures of Elwyn New Jersey, • Maintain current state-mandated training and certifications, • Perform other duties as assigned EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS: • High school diploma or graduate equivalency diploma; bachelor’s degree preferred in the field of human services (eg, psychology, sociology, counseling, public policy), • A master’s degree will be considered in lieu of the number of years beyond one, • Directly relevant and equivalent years of experience in the field of Intellectual and Development Disabilities (IDD) service will be considered in lieu of a bachelor’s degree, • Three (3) years of work experience including a combination of experience with individuals with disabilities, quality improvement; residential or day program, • Directly relevant and equivalent years of experience in the field of Intellectual and Development Disabilities (IDD) service will be considered in lieu of a bachelor’s degree, • Previous experience working within and managing a unionized workforce preferred, • Non-profit human service experience highly preferred, • Must be able to perform CPR and crisis intervention using agency-trained protocols, • Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Access, Publisher and report-writer experience preferred, • Experience using Electronic Health Record (EHR) software, • Must have current, valid driver’s license in state of residence, three (3) years driving experience in the United States, and acceptable driving record, • Proven ability to integrate diverse perspectives, foster innovation and accomplish objectives through managing, coaching, and developing a team, • Ability to manage processes, develop and initiate actionable strategies that support the company's growth mission Excellent customer service skills with the ability to effectively communicate cross-functionally with all levels within an organization • Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision, • Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills, • Team player with exceptional organizational skills that can work independently and be adaptable to changing schedules and demands, • High level of both written and verbal communication skills, capable of adapting style and tone according to the situation and audience, • Must submit to a criminal background check and drug test and be determined to be not disqualified by the New Jersey Department of Human Services prior to working with individuals served, • Must agree to have their name checked against the New Jersey Central Registry of Offenders Against Individuals with Developmental Disabilities and NJ Child Abuse Registry (CARI), • Must successfully complete/obtain and maintain all clearances and certifications as required by Elwyn NJ and regulatory agencies and must cooperate with the licensee and Division staff in any inspection or investigation Equivalent combination of training and experience that provides the characteristics required to do the essential functions of the class may be substituted, • Must possess a current, valid driver’s license in the state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record, which will be assessed through a review of the Division of Motor Vehicles (DMV) record, in accordance with Elwyn’s Vehicle Operation and Driver’s Code Policy 905. For individuals licensed for more than two (2) years, the driving record will be reviewed for acceptability based on the past three (3) years. Additionally, employees required to drive as part of their job may need to successfully complete and pass an Elwyn Road Test before being authorized to drive.

Job Description FSS Staffing is seeking a Bilingual Warehouse (Onsite) Coordinator to join their team in Vineland, NJ! The ideal candidate should have great communication skills, as well as impeccable customer service. If this sounds like you, apply now! Job Purpose:TheOnsiteCoordinator achievesstaffingobjectives by recruiting, screening, evaluating and on-boarding qualified job candidates for specific job descriptions based on the client requirements/need. Pay Rate:$20.00/HR Schedule:Monday-Friday, 3:00 PM to 12:00 AM, must be available for overtime and weekends Benefits: Medical, Dental, Life, Paid Sick Leave, Vacation, Flex, Holiday, Telemedicine, Anniversary Day and Bereavement Requirements: • Bilingual (English/Spanish) Essential Duties and Responsibilities: • Consulting with client hiring managers to thoroughly understand the clients' needs., • Developing creative sourcing strategies and leveraging resources to recruit high caliber candidates through online social networking, job boards, community involvement, professional networking, and local media resources., • Recruiting, onboarding, training, overseeing and retaining the best talent in the market., • Interviewing and assessing candidates’ qualifications through a combination of behavioral interviews and competency based evaluations., • Developing a network of ready to work candidates to meet the current and anticipated needs of our clients., • Facilitating interviews between the candidate and client, including candidate preparation and client brief. Conducting debrief with candidate and customer following interviews., • Developing long term relationships with temporary employees while on assignment, providing career coaching, and when required disciplinary actions., • Conduct Quality Control calls with Client and new employee at the end of the first day of assignment. Gather feedback from employees to help us better prepare new employees for placement at that Client site, and ascertain whether the placement is a good fit., • Maintains and updates thorough, accurate, and compliant documentation of employee interactions via telephone, via Tempworks software, time and attendance system and/or via email with client when necessary., • Immediately elevate to Branch Manager and Human Resources any employee relation concerns (including harassment claims, discrimination claims, disability claims, incident reports, etc.)., • Work closely with employees to ensure they adhere to our policies and procedures. ? Coordinate with the Branch Manager to perform new employee check ins, conduct safety walks or attend Client meetings at our Client sites., • Implementation and support of the safety programs implemented by the Safety Director., • Serve as a resource to employees for answering general benefit questions. Assist with the open enrollment process., • Track compliance through all facets of onboarding (application, pre screens, pay setup, etc.) as well as ensuring employee pay accuracy on an ongoing basis., • Administer exit interviews, monitor findings, recommend changes to Branch Manager and evaluate effectiveness of newly implemented processes., • Conduct new employee orientation., • Other duties as assigned. Minimum Requirements: • One year experience in theStaffingindustry is preferred., • Bilingual in Spanish and English is preferred with the ability to read, write, and speak both languages., • Must have proficient problem solving, organizational, interpersonal and motivational skills., • Strong computer skills required; intermediate level proficiency in Microsoft Office suite products and Google products (Drive, Gmail, Sheets, Docs, etc.) preferred, • Must be able to interact with all levels of management., • Good organizational skills, • The ability to stay organized and prioritize multiple tasks without compromising quality or service., • Must have the ability to learn new software and navigate the internet with ease., • The ability to work independently as well as on a team., • A positive attitude and team player mentality., • A strong work ethic motivated by results., • Able to adhere to strict deadlines., • Strong sense of initiative and urgency., • Ability to identify situations that require input/ support for Upper Management, including Human Resources, Safety, Area Manager, etc., • Able to work in a fast-paced environment and work long hours as needed. #IND-H

Under the Direct Supervision of the Office Coordinator, this position provides general office support to the Franklin Township Youth Center. The following duties are typical for this position: • Provide customer service support in-person, online and via phone., • Assist with processing program registrations., • General filing, sorting, photocopying, faxing and other office duties., • Assist with answering questions from community members in person, on the phone or through email., • Provide superior customer service at all times., • Assist with opening and closing of facilities., • Assist with program space and equipment set up and breakdown as necessary., • Print and distribute program rosters., • Assist with department marketing needs as directed., • Assist with department mailings., • Assist with processing of facility permits., • Record office supply inventory and assist with ordering of supplies., • Secure all moneys in designated area daily., • Assist with processing refunds, credits and fee waivers., • Check and respond to general department email inquires daily., • Politely enforce the rules of the facility., • Perform other related duties as assigned or required. The following knowledge, skills and abilities are required for this position: • Proficiency in Microsoft Office specifically Word, Excel and Outlook, required., • Knowledge of modern office practices and procedures., • Knowledge of basic accounting principles and practices., • Skill in operation of listed tools and equipment., • Ability to accurately perform cashier duties., • Ability to effectively meet and deal with the public., • Ability to communicate effectively verbally and in writing., • Ability to handle stressful situations., • Ability to establish and maintain effective working relations with local officials, department heads, employees and the general public., • Must possess proven organizational skills and must be detail oriented., • Must be a self-starter with the ability to work independently as well as with others and possess an excellent telephone demeanor. The following education and experience are required for this position: • Graduation from a high school or GED equivalent with specialized course work in general office practices such as typing, filing, accounting and bookkeeping., • Prior experience working in customer service or professional office setting preferred. Telephone, personal computer, copy machine, postage machine, fax machine, calculator. The following work environment descriptions are representative of those an employee encounters while performing the essential functions of this job: • The work associated with this position is primarily performed in a typical office environment within the Youth Center., • The employee is occasionally required to work in outdoor settings., • The noise level within the Center can be extremely loud at times., • The noise level in outdoor settings is moderately noisy to noisy., • Evenings and weekends required. The following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job: • While performing the duties of this job the employee is frequently required to sit; talk and/or hear; use hands to operate, handle or feel., • The employee is occasionally required to walk; climb; stoop/crouch and kneel; bend and twist; reach with arms and hands; push/pull., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • The employee must occasionally lift, move and/or carry up to 25 pounds. All Employees of New Jersey State, County and Local Government must reside in the State of New Jersey unless exempted under law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. The Township of Franklin is a drug free work place.

Job DescriptionMake a Difference Every Day as a Case ManagerHelp individuals experiencing homelessness, serious mental illness, and housing instability build a path toward recovery, stability, and independence.Cumberland County Guidance Center is seeking a Full-Time Case Manager to join our PATH (Projects for Assistance in Transitioning from Homelessness) Program. This rewarding community-based position is ideal for professionals with experience in case management, behavioral health, mental health services, housing services, social work, community outreach, or human services who are passionate about connecting individuals with the resources they need to succeed.As a PATH Case Manager, you'll serve as an advocate, care coordinator, and support system for individuals experiencing homelessness and serious mental illness, helping them access housing, healthcare, behavioral health treatment, public benefits, and other essential community resources.Why Join Cumberland County Guidance Center?For more than 60 years, Cumberland County Guidance Center has been a trusted provider of behavioral health and mental health services throughout Cumberland County and Southern New Jersey. Our multidisciplinary team of psychiatrists, therapists, nurses, social workers, counselors, case managers, and support professionals is dedicated to improving lives through compassionate, person-centered, recovery-oriented care.We are proud to be recognized as the 2026 Non-Profit of the Year by the Greater Vineland Chamber of Commerce, reflecting our longstanding commitment to serving the community and advancing access to quality mental health care.Comprehensive Benefits PackageCompetitive SalaryMedical, Prescription, Dental & Vision InsuranceEmployer-Paid Life InsurancePension PlanPaid Vacation, Personal, and Sick TimeProfessional Development and Training OpportunitiesCareer Growth OpportunitiesWhat You'll DoAs a PATH Case Manager, you'll work directly with individuals experiencing homelessness, housing instability, serious mental illness, and co-occurring disorders to help them obtain stable housing and supportive services.Key ResponsibilitiesConduct community outreach, engagement, and client advocacy activitiesDevelop and maintain Individual Recovery Plans (IRPs)Provide ongoing case management and care coordination servicesAssist individuals in obtaining permanent, supportive, transitional, and emergency housing resourcesConnect clients with mental health, medical, substance use, vocational, employment, and educational servicesAssist individuals with public benefits, entitlement programs, and financial assistance applicationsCoordinate services with behavioral health providers, housing agencies, healthcare organizations, and community partnersMaintain timely, accurate, and compliant documentationSupport individuals in achieving long-term recovery, housing stability, and independenceRequired QualificationsEducation & ExperienceBachelor's Degree in Social Work, Human Services, Psychology, Sociology, Counseling, or a related fieldMinimum two (2) years of experience in one or more of the following areas:Case ManagementBehavioral HealthMental Health ServicesSocial ServicesHomeless ServicesHuman ServicesCommunity OutreachHousing ServicesSkills & KnowledgeKnowledge of housing resources, supportive housing programs, and public benefit systemsStrong communication, advocacy, engagement, and relationship-building skillsAbility to work independently within a community-based settingExperience coordinating services across multiple systems of careValid driver's license with an acceptable driving recordPreferred QualificationsExperience working with individuals experiencing homelessness or housing instabilityExperience supporting individuals living with serious mental illness (SMI) and co-occurring disordersKnowledge of Housing First, Permanent Supportive Housing, and recovery-oriented service modelsExperience with crisis intervention, care coordination, and service navigationExperience utilizing Motivational Interviewing (MI) and trauma-informed care practicesBilingual English/SpanishBuild a Career With PurposeIf you're a compassionate Case Manager, Behavioral Health Case Manager, Mental Health Case Manager, Housing Case Manager, Social Worker, Human Services Professional, or Community Outreach Specialist, we'd love to hear from you.Join a mission-driven organization where your work directly helps individuals move from homelessness and instability toward recovery, housing security, and long-term independence.Apply today and become part of Cumberland County Guidance Center's PATH Program team. Job Posted by ApplicantPro

Job Description:\n\nOverview Campaign For Working Families\nCampaign for Working Families, Inc. (CWF) champions the financial well-being and economic mobility of individuals and families through programs, advocacy, initiatives, and support systems that promote equitable opportunity and financial stability. CWF believes every individual and family deserves respect, dignity, and access to the tools and information needed to succeed. CWF advances positive change at the policy and grassroots levels through empathy, data-driven decision-making, and collective action. The following core values guide CWF's mission, goals, and service to individuals and families throughout its communities:\n\n \n Equity and Inclusion: We believe all individuals and families, regardless of background, race, gender, or socioeconomic status, should have equitable opportunities and access to resources.\n Family-Centered Approach: We prioritize policies and initiatives that support family well-being, stability, and growth, recognizing that strong families are the foundation of thriving communities.\n Collaboration and Partnerships: We value collaboration with organizations, government agencies, businesses, educational institutions, and individuals who share our commitment to working families.\n Data-Driven Decision-Making: We use evidence and data to guide policies, programs, and operational decisions, ensuring that our efforts are effective and impactful.\n Respect and Dignity: We treat every individual with respect and dignity, recognize each person's inherent worth, and work to create systems that uphold these values.\n \n\nPosition Summary\nThe Seasonal Resource Specialist expands access to CWF's family-stability and economic-mobility services by rotating among assigned tax sites and engaging tax filers while they receive tax preparation services. The Specialist screens clients for potential public-benefit eligibility; assists with applications and enrollment for available benefits, including Pennsylvania's Property Tax/Rent Rebate Program (PACE); explains CWF's family-stability, financial capability, asset-building, matched-savings, public-benefits, and related services; completes warm referrals; documents services and outcomes; and follows up on incomplete applications. The role reports to the Director or Manager of Family Stability and works closely with tax-site leadership without interrupting required tax preparation, quality review, confidentiality, or client-flow procedures. The Specialist must obtain IRS Basic tax certification to understand the tax-site environment and support informed client engagement but prepares returns only when separately assigned and authorized.\n\nRole and Responsibilities\nTax-Site Outreach and Client Engagement\n\n \n Travel among assigned CWF tax sites according to the approved seasonal deployment schedule and adjust coverage based on client volume, program priorities, staffing, and direction from Family Stability leadership.\n Coordinate daily arrival, workspace, outreach timing, client routing, and service expectations with the Tax Site Coordinator or designated site leader.\n Engage tax filers respectfully in waiting areas, intake transitions, post-preparation activities, scheduled appointments, or other approved points without delaying tax service or compromising privacy.\n Provide brief, accurate explanations of available benefits and CWF services, determine whether the client wants additional assistance, and obtain appropriate consent before collecting information.\n Use approved outreach materials, scripts, eligibility tools, referral forms, and enrollment platforms and maintain a professional, visible, approachable presence at each site.\n Support language access, disability access, cultural responsiveness, dignity, and equitable participation for diverse individuals and families.\n \n\nPublic-Benefit Screening and Enrollment\n\n \n Conduct preliminary screening for public benefits using current eligibility guidelines, approved tools, and information provided by the client.\n Assist eligible or potentially eligible clients with applications, renewals, document collection, account creation, consent, submission, and status follow-up for approved benefit programs.\n Explain eligibility factors, required documentation, application steps, deadlines, verification requests, and next actions in clear language while avoiding guarantees of eligibility or approval.\n Review applications for completeness and visible inconsistencies before submission and help clients address missing information through approved procedures.\n Refer complex eligibility, immigration, legal, tax, appeal, overpayment, fraud, or case-resolution issues to Family Stability leadership or another qualified resource.\n Remain current on benefit rules, income limits, household definitions, documentation requirements, deadlines, program changes, and referral resources relevant to assigned communities.\n \n\nPACE and Property Tax/Rent Rebate Assistance\n\n \n Educate potentially eligible tax filers about Pennsylvania's Property Tax/Rent Rebate Program and CWF's available PACE application assistance.\n Screen for potential eligibility using current age, disability, widow or widower, residency, income, property-tax, rent, and other program criteria established by the Commonwealth and CWF.\n Assist clients in gathering required income, identification, property-tax, rent, landlord, rebate, and supporting documentation and completing approved application steps.\n Coordinate with tax preparers when tax-return information may support the benefit application while maintaining role boundaries, taxpayer consent, and secure information handling.\n Track incomplete applications, missing documents, client contact attempts, submissions, approvals, denials, and unresolved matters according to program requirements.\n Escalate unusual eligibility questions, conflicting documentation, deadline concerns, appeals, suspected misrepresentation, or cases outside the Specialist's authority.\n \n\nCWF Services, Warm Referrals, and Client Follow-Up\n\n \n Inform clients about relevant CWF services, which may include Family Stability, public-benefit access, financial education, financial coaching, asset building, matched savings, workforce opportunities, tax controversy assistance, and partner resources.\n Match referrals to the client's stated needs and explain the purpose, basic eligibility, expected process, required next step, and appropriate contact information.\n Complete warm handoffs to CWF staff or trusted partners whenever practical rather than providing only general information.\n Schedule appointments, submit referral forms, document client consent, and conduct timely follow-up on incomplete or pending services as assigned.\n Avoid representing that enrollment, funding, assistance, placement, savings incentives, legal outcomes, or other services are guaranteed.\n Identify urgent concerns involving housing instability, utility shutoff, food insecurity, safety, or other immediate hardship and follow CWF escalation and referral procedures.\n \n\nDocumentation, Data, and Performance\n\n \n Enter complete, accurate, and timely screening, application, referral, consent, follow-up, and outcome information in approved CWF or partner systems.\n Maintain daily records of sites visited, clients engaged, screenings completed, applications started or submitted, PACE activity, referrals, follow-up needs, and service outcomes.\n Protect client information by collecting only what is required, using approved systems, securing documents, and avoiding sensitive discussions in public areas.\n Reconcile open applications and referrals regularly and notify Family Stability leadership of aging items, missing documentation, unreachable clients, system barriers, or approaching deadlines.\n Submit required productivity, outcome, narrative, and incident reports by established deadlines and correct documentation errors promptly.\n Use client feedback, referral patterns, site results, and application outcomes to recommend outreach, workflow, training, or service improvements.\n \n\nTax-Site Coordination and IRS Certification\n\n \n Complete and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Basic tax-law, and other training or certification required by CWF before or during site assignment.\n Use tax knowledge to understand the client-service environment, identify appropriate engagement points, communicate effectively with tax personnel, and recognize possible benefit connections.\n Do not provide tax advice, interpret a tax return, modify taxpayer information, or prepare or quality-review returns unless separately authorized, certified, and assigned to that function.\n Follow Tax Site Coordinator direction concerning client flow, work areas, safety, opening and closing, technology, host-site rules, and incident response while remaining accountable to Family Stability leadership for program work.\n Coordinate with Intake Specialists, Tax Associates, Senior Tax Analysts, Drop-Off Managers, interns, volunteers, and call-center staff to support accurate referrals and avoid duplication.\n Participate in required tax-season meetings, training, coaching, program updates, observations, and closeout activities.\n \n\nCompliance, Confidentiality, and Professional Conduct\n\n \n Follow CWF policies, IRS Volunteer Standards of Conduct, program requirements, informed-consent procedures, privacy rules, data-security standards, and partner agreements.\n Obtain client permission before accessing, using, or sharing tax, benefit, financial, household, health, or other personal information for an additional service.\n Use only authorized accounts, devices, systems, storage locations, and communication methods and never share passwords or system credentials.\n Immediately report suspected fraud, identity theft, coercion, unauthorized access, data exposure, discrimination, harassment, threats, injuries, or other material incidents.\n Maintain appropriate professional boundaries and provide factual information without legal advice, tax advice beyond authorization, eligibility guarantees, or personal financial recommendations.\n Perform related seasonal Family Stability and client-resource duties assigned by the Director or Manager of Family Stability.\n \n\nCompetencies, Knowledge, Skills and Abilities\nPublic-Benefit Knowledge\n\n \n Understands common federal, state, and local public benefits, eligibility factors, documentation, application processes, renewal requirements, and referral resources.\n Uses current guidance and approved screening tools and recognizes when a matter requires escalation.\n \n\nClient Engagement and Service\n\n \n Approaches clients respectfully, listens carefully, explains complex processes in plain language, and motivates appropriate next steps without pressure.\n Provides trauma-informed, family-centered, culturally responsive service with patience, empathy, and professional boundaries.\n \n\nOrganization and Follow-Through\n\n \n Manages multiple sites, applications, referrals, deadlines, documents, and follow-up commitments reliably.\n Maintains accurate records and closes the loop on incomplete or pending services.\n Communication and Collaboration\n \n Communicates clearly with clients, Family Stability staff, tax-site personnel, government agencies, and community partners.\n Coordinates work across departments while respecting operational authority, confidentiality, and role boundaries.\n Technology and Data\n \n Uses benefit portals, case-management systems, spreadsheets, email, scanners, virtual tools, and tax-site technology effectively.\n Produces accurate service and outcome data and identifies discrepancies promptly.\n Integrity, Equity, and Judgment\n \n Protects sensitive information, obtains informed consent, applies eligibility guidance consistently, and avoids promises or unauthorized advice.\n Recognizes urgent needs, compliance risks, or matters outside scope and escalates them promptly.\n \n Qualifications (Education and Experience)Education\n \n High school diploma or equivalent required.\n Associate or bachelor's degree, college coursework, or relevant training in social services, human services, public administration, social work, financial counseling, community health, or a related field preferred.\n Experience and Credentials\n \n At least one year of experience in public benefits, benefits navigation, case management, social services, community outreach, tax-site services, financial capability, or comparable client-facing work preferred.\n Working knowledge of public-benefit eligibility, application procedures, required documentation, and community resources required.\n Experience assisting with PACE, the Pennsylvania Property Tax/Rent Rebate Program, or similar benefit programs strongly preferred for Pennsylvania assignments.\n Ability to obtain and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Basic tax certification, and other certifications required by CWF.\n Strong client-service, interviewing, documentation, organization, follow-up, problem-solving, and verbal and written communication skills.\n Ability to travel reliably among assigned tax sites and work independently while remaining connected to Family Stability leadership.\n Proficiency with computers, email, Microsoft Office, data-entry systems, web-based benefit portals, scanners, and virtual communication tools.\n Bilingual or multilingual ability is strongly valued based on the communities served.\n \n Supervisory ResponsibilitiesThis position has no formal supervisory responsibility. The Seasonal Resource Specialist may provide approved process guidance to interns or volunteers supporting outreach and benefit enrollment when directed by Family Stability leadership.\n Other Specialties, Certifications, Physical Requirements, and Work Conditions\n \n This is a temporary, seasonal position. Work dates, weekly hours, site assignments, and continuation of employment depend on tax-season needs, funding, performance, program schedules, and client demand.\n Regular, predictable attendance is required. Evening, weekend, extended, and holiday hours may be required during training, site launches, peak filing periods, benefit deadlines, and closeout.\n Frequent local travel among CWF tax sites, partner facilities, community locations, and offices is an essential function. The employee must maintain reliable transportation or another dependable means of reaching assigned locations.\n The position routinely uses computers, phones, web-based benefit portals, case-management and tax-site systems, scanners, printers, and other office equipment.\n The work requires prolonged sitting or standing, frequent public interaction, movement throughout tax sites, and the ability to lift or move outreach materials weighing up to 10 pounds.\n The employee must safeguard personally identifiable, financial, household, health, tax, and benefit information and immediately report suspected privac

Job Description:\n\n Overview Campaign For Working Families\n Campaign for Working Families, Inc. (CWF) champions the financial well-being and economic mobility of individuals and families through programs, advocacy, initiatives, and support systems that promote equitable opportunity and financial stability. CWF believes every individual and family deserves respect, dignity, and access to the tools and information needed to succeed. CWF advances positive change at the policy and grassroots levels through empathy, data-driven decision-making, and collective action. The following core values guide CWF's mission, goals, and service to individuals and families throughout its communities:\n \n Equity and Inclusion: We believe all individuals and families, regardless of background, race, gender, or socioeconomic status, should have equitable opportunities and access to resources.\n Family-Centered Approach: We prioritize policies and initiatives that support family well-being, stability, and growth, recognizing that strong families are the foundation of thriving communities.\n Collaboration and Partnerships: We value collaboration with organizations, government agencies, businesses, educational institutions, and individuals who share our commitment to working families.\n Data-Driven Decision-Making: We use evidence and data to guide policies, programs, and operational decisions, ensuring that our efforts are effective and impactful.\n Respect and Dignity: We treat every individual with respect and dignity, recognize each person's inherent worth, and work to create systems that uphold these values.\n \n Position Summary\n The Drop-Off Manager is responsible for handling and ensuring the timely completion of all drop-off tax returns assigned to one or more CWF tax sites. The Manager controls the drop-off inventory from initial receipt through secure document return; confirms complete intake, consent, and document inventory; assigns returns to appropriately certified Tax Associates and Senior Tax Analysts; monitors preparation, taxpayer interview, missing-information follow-up, quality review, correction, signature, and delivery; maintains accurate status records; and escalates aging, complex, rejected, or unresolved returns. The role protects taxpayer documents and information, coordinates workload across assigned sites, communicates realistic completion expectations, and ensures no return is transmitted or represented as complete before every required CWF and IRS VITA/TCE step has been satisfied.\n Role and ResponsibilitiesDrop-Off Program Ownership and Completion\n \n Maintain responsibility for the full inventory and completion status of all drop-off returns assigned to the designated tax site or sites.\n Manage each return through receipt, intake validation, document inventory, assignment, taxpayer interview, preparation, missing-information resolution, independent quality review, correction, taxpayer approval and signatures, transmission readiness, document return, and closeout.\n Establish daily priorities based on intake date, filing deadline, taxpayer commitment, return complexity, document completeness, staff certification, and operational risk.\n Review the open-return inventory at the beginning and end of each shift and take action on returns that are idle, aging, approaching deadlines, or awaiting unresolved follow-up.\n Ensure no drop-off return is lost, overlooked, duplicated, prematurely closed, transmitted without authorization, or left unresolved without documented escalation.\n Coordinate completion across more than one tax site when assigned and maintain clear site-specific ownership, location, and status records.\n Intake Validation and Secure Document Control\n \n Confirm each drop-off package contains a complete IRS intake and interview form, required CWF forms and consents, accurate taxpayer contact information, legible source documents, identification documentation, and an itemized document inventory.\n Identify incomplete intake, missing signatures, inconsistent information, absent documents, or visible scope concerns before assigning the return for preparation.\n Ensure each package is labeled and stored using approved identifiers and secure physical or electronic controls without exposing taxpayer information.\n Maintain chain-of-custody records whenever documents or return responsibility move among intake staff, preparers, reviewers, sites, secured storage, or the taxpayer.\n Verify taxpayer identity and authorization before releasing source documents, completed returns, copies, or information.\n Immediately report missing documents, damaged records, unauthorized access, misdirected information, or suspected data exposure.\n Assignment and Workflow Management\n \n Assign returns only to Tax Associates whose current IRS certification, state or local certification, CWF approval, and system access match the return's expected scope.\n Balance assignments based on preparer and reviewer capacity, complexity, aging, deadlines, language needs, work location, and performance history.\n Maintain an accurate status for every return, including awaiting intake correction, ready for assignment, in preparation, awaiting taxpayer interview, awaiting documents, in quality review, returned for correction, awaiting signature, ready for delivery, completed, referred, or closed incomplete.\n Coordinate with Tax Site Coordinators to secure adequate preparer and quality-review coverage and raise capacity concerns before backlogs become unmanageable.\n Reassign returns promptly when personnel are absent, an assignment exceeds certification, progress stalls, or completion is otherwise at risk.\n Prevent staff from removing taxpayer documents, using unapproved communication tools, or retaining work outside approved secured locations and systems.\n Taxpayer Interview and Follow-Up\n \n Ensure the required taxpayer interview is completed by an appropriately certified individual and that unclear intake responses or conflicting documents are resolved directly with the taxpayer.\n Contact taxpayers through approved methods regarding missing information, questions, estimated completion, signature appointments, document pickup, rejected-return follow-up, or referrals.\n Maintain dated notes of contact attempts, information received, commitments, unresolved questions, and next actions without placing unnecessary sensitive information in logs.\n Provide realistic completion expectations and avoid promising refund amounts, acceptance, processing dates, or outcomes.\n Escalate repeated contact failures, approaching filing deadlines, taxpayer complaints, language or accessibility barriers, and returns that cannot be completed within program scope.\n Close incomplete or abandoned files only with appropriate approval and documentation under CWF procedures.\n Quality Review, Corrections, and Finalization\n \n Ensure every prepared drop-off return receives an independent quality review by an authorized Senior Tax Analyst or other designated reviewer before taxpayer signature or transmission.\n Track reviewer findings, return corrections to the assigned preparer, monitor correction completion, and confirm final approval is documented.\n Verify completion of required consents, taxpayer review, identity checks, banking confirmation, signatures, copies, and document-return steps before closing the file.\n Monitor rejected, held, or validation-failed returns assigned for follow-up and ensure corrections or taxpayer communications occur within established timelines.\n Ensure out-of-scope, unsupported, or unresolved returns are referred appropriately and are not forced through the preparation process to meet production goals.\n Coordinate with tax leadership regarding amended returns, extensions, identity-theft issues, casualty matters, complex schedules, or other special cases within approved service models.\n Reporting, Backlog Control, and Escalation\n \n Prepare accurate daily or scheduled reports showing returns received, completed, aging, awaiting documents, awaiting taxpayer contact, in preparation, in quality review, awaiting signature, rejected, referred, or otherwise unresolved.\n Communicate backlog size, completion forecasts, staffing needs, quality trends, taxpayer concerns, security risks, and deadline exposure to the Tax Site Coordinator and tax operations leadership.\n Escalate returns that exceed established aging thresholds, remain inactive, lack qualified staff, involve repeated errors, present scope concerns, or may miss a filing deadline.\n Develop and execute approved backlog-reduction plans, including workload redistribution, added review coverage, scheduled taxpayer contact, or transfer among sites.\n Reconcile tracking records with physical and electronic files routinely and immediately investigate any discrepancy.\n Complete end-of-season reconciliation showing the final disposition of every drop-off return and confirm all taxpayer documents are returned, secured, or handled according to policy.\n Leadership, Compliance, and Site Collaboration\n \n Provide day-to-day workflow direction to staff, interns, and volunteers assigned to drop-off intake, preparation, review, follow-up, or document return.\n Enforce IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review procedures, Quality Site Requirements, certification boundaries, CWF policies, and privacy safeguards.\n Coach assigned personnel on status documentation, secure handling, taxpayer communication, timely handoffs, and completion expectations.\n Partner with Tax Site Coordinators, Senior Tax Analysts, Intake Specialists, Tax Associates, and tax operations leadership to resolve barriers without weakening quality requirements.\n Immediately report suspected fraud, identity theft, coercion, unauthorized access, data exposure, misconduct, threats, injuries, or other material incidents.\n Participate in required training, meetings, performance feedback, site reviews, and closeout activities and perform related duties assigned by tax operations leadership.\n \n Competencies, Knowledge, Skills and AbilitiesWorkload and Completion Management\n \n Maintains complete visibility into a multi-step return inventory and drives timely action from receipt through final disposition.\n Prioritizes aging, deadlines, complexity, staffing capacity, taxpayer commitments, and operational risk.\n Organization and Document Control\n \n Keeps precise status, assignment, contact, chain-of-custody, and completion records.\n Protects physical and electronic information and promptly reconciles discrepancies.\n Tax-Site and Quality Knowledge\n \n Understands VITA/TCE workflow, certification scope, required interviews, independent quality review, signatures, transmission readiness, and rejected-return follow-up.\n Recognizes out-of-scope, high-risk, incomplete, or unsupported returns and escalates appropriately.\n Leadership and Communication\n \n Assigns work clearly, follows up consistently, coordinates across sites, and communicates backlogs or risks early.\n Provides respectful direction to staff and clear, realistic information to taxpayers.\n Integrity, Judgment, and Client Focus\n \n Maintains confidentiality, resists pressure to bypass required steps, and protects taxpayer documents and interests.\n Provides equitable, dignified service and makes timely decisions during high-volume periods.\n Technology and Data\n \n Uses tax software, spreadsheets, appointment and tracking systems, scanners, email, and reporting tools effectively.\n Produces accurate inventory and aging reports that support operational decisions.\n \n \n Qualifications (Education and Experience)Education\n \n High school diploma or equivalent required.\n Associate or bachelor's degree in accounting, finance, business, operations, public administration, or a related field preferred.\n Experience and Credentials\n \n At least two tax seasons of VITA/TCE, individual income-tax preparation, quality review, drop-off processing, or comparable tax operations experience strongly preferred.\n Experience coordinating work queues, case inventories, document control, multi-step client services, or deadline-driven operations required.\n Ability to obtain and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Advanced, and other state, local, specialty, or managerial certifications required by CWF.\n Demonstrated ability to track a high volume of open items, assign work, follow up consistently, resolve bottlenecks, and meet filing deadlines.\n Strong attention to detail, written documentation, customer service, problem-solving, de-escalation, and communication skills.\n Proficiency with tax software, spreadsheets, email, scanners, electronic document systems, and tracking or reporting tools.\n Bilingual or multilingual ability is valued based on community and site needs.\n \n Supervisory Responsibilities\n Provides daily functional direction to Intake Specialists, Tax Associates, interns, volunteers, Senior Tax Analysts, and other personnel assigned to drop-off workflow. Formal personnel supervision and employment decisions remain with the Tax Site Coordinator, tax operations leadership, and Human Resources.\n Other Specialties, Certifications, Physical Requirements, and Work Conditions\n \n \n This is a temporary, seasonal position. Work dates, weekly hours, assigned location, and continuation of employment depend on tax-season needs, funding, site schedules, performance, and client demand.\n Regular, predictable attendance is required. Evening, weekend, extended, and holiday hours may be required during training, site launch, peak filing periods, deadlines, and closeout.\n The position may operate at CWF offices, tax sites, partner facilities, community locations, or in an approved virtual setting and may be reassigned based on operational need.\n The position routinely uses computers, phones, tax software, appointment and data systems, scanners, printers, and other office equipment.\n The position requires prolonged sitting or standing, frequent interaction with the public, movement throughout the tax site, and the ability to lift or move materials weighing up to 10 pounds.\n The employee must maintain taxpayer confidentiality, safeguard personally identifiable information, follow CWF and IRS security requirements, and immediately report suspected privacy or security incidents.\n Employment is contingent upon completing required onboarding, training, background or screening requirements, and IRS certifications established for the assignment.

Come Drive Innovation with Us. We are currently looking for a Corporate Vehicles Administration Coordinator to join our team in Somerset, NJ. A Day in the Life: The responsibilities listed are not intended to be an exhaustive list of all duties for this role. Additional tasks may be assigned, as needed, to support business objectives. • Ensure a working knowledge and adherence to Corporate Vehicles policies, as well as any related Tax, Title, Legal requirements., • Drive for an excellent customer service experience, answering CV mailboxes as assigned, and escalating appropriately., • Ensure eGAMS is up to date and utilized (CV Fleet Management System) to track vehicles and payments; manage lessee and eligible drivers; upload insurance; capture lease exchanges; temporary leases; and related activities., • Work with third-party plating vendor and dealership locations to plate vehicles in various states., • Responsible for filing records and entering accurate data into eGAMS for new vehicle deliveries and returns., • Schedule Nissan employees/eligible family members for vehicle deliveries and exchanges at dealerships., • Coordinate with dealerships to ensure vehicles are ready for delivery., • Ensure employee insurance meets Corporate Vehicle requirements for employee-provided insurance and regularly monitor compliance., • Coordinate with dealerships to ensure all inspection paperwork is returned and vehicles are grounded timely., • Take payment for vehicle damage., • Regularly monitor vehicle returns sent to auction., • Become a Notary Public to efficiently process required paperwork., • Serve as backup for NJ plating/registration in 3rd party system., • Become certified in NJ to plate/register vehicles., • Serve as backup for deliveries at the NJ office., • Perform other related duties as requested. Who We're Looking for: Required: • Experience: Three or more years of professional-level experience in a related field. Previous experience working with the Department of Motor Vehicles is preferred., • Job Knowledge and Skills: Excellent customer service attitude and interpersonal skills required for team collaboration and customer satisfaction, both in person and over the phone/video calls. Strong oral and written communication skills with the ability to manage complex tasks quickly and work independently and within a team environment., • Education: High School diploma or GED., • Computer Skills: General Microsoft Office Suite skills, with an emphasis on Excel. Ability to utilize and learn new systems quickly, including eGAMS., • Physical Requirements: Lifting: 5-15 pounds. This position will work in various weather conditions, outside with vehicle exchanges year-round. Ability to perform work onsite at Somerset, NJ., • Motor Vehicle Report required., • Must have a valid driver's license. What You'll Look Forward to at Nissan: Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization. Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide. Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws. It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility. Salary Range: $63,136.00 - $96,182.00 Salary Range Estimate: Annual Salary: (Minimum to Maximum of Salary Range noted here). This compensation range represents the minimum and maximum base salary rates at Nissan for jobs assigned to this particular grade level. Please note that it is uncommon for an employee to be placed at either end of the range. Rather, an employee's actual base salary generally may fall somewhere in between and reflect the employee's unique skills, work experience, education, work location, and market norms. Additionally, pay may be based on comparisons to the base salary rates of other employees with similar backgrounds working in comparable roles.

Up to $50,000-yr / Flexible Schedule / Superior Employee Benefits Package - As a Customer Service Coordinator at Next Level Performance, you will: Communicate with clients to address their inquiries and resolve any issues that may arise; Provide exceptional and timely customer service via phone, ema

Job Description Overview of Campaign for Working Families Campaign for Working Families, Inc. (CWF) champions the financial well-being and economic mobility of individuals and families through programs, advocacy, initiatives, and support systems that promote equitable opportunity and financial stability. CWF believes every individual and family deserves respect, dignity, and access to the tools and information needed to succeed. CWF advances positive change at the policy and grassroots levels through empathy, data-driven decision-making, and collective action. The following core values guide CWF's mission, goals, and service to individuals and families throughout its communities: • Equity and Inclusion: We believe all individuals and families, regardless of background, race, gender, or socioeconomic status, should have equitable opportunities and access to resources., • Family-Centered Approach: We prioritize policies and initiatives that support family well-being, stability, and growth, recognizing that strong families are the foundation of thriving communities., • Collaboration and Partnerships: We value collaboration with organizations, government agencies, businesses, educational institutions, and individuals who share our commitment to working families., • Data-Driven Decision-Making: We use evidence and data to guide policies, programs, and operational decisions, ensuring that our efforts are effective and impactful., • Respect and Dignity: We treat every individual with respect and dignity, recognize each person's inherent worth, and work to create systems that uphold these values. Position Summary The Tax Site Coordinator leads the daily operation of an assigned CWF tax site and is accountable for safe, compliant, efficient, and client-centered service delivery. The Coordinator organizes client flow from arrival through departure; assigns and supports Intake Specialists, Tax Associates, Senior Tax Analysts, interns, and volunteers; oversees appointments, walk-ins, drop-off returns, staffing coverage, equipment, supplies, records, opening, and closing; monitors production and wait times; resolves operational and client concerns; and escalates tax, personnel, technology, safety, privacy, or compliance issues. Philadelphia and New Jersey Tax Site Coordinators report to the Tax Operations Area Manager; New York Tax Site Coordinators report to the Director of Tax Operations - New York; Virtual Tax Site Coordinators report to the Tax Operations Area Manager - Virtual. The role ensures adherence to IRS Volunteer Income Tax Assistance/Tax Counseling for the Elderly requirements, CWF procedures, Quality Site Requirements, taxpayer confidentiality standards, and approved service goals throughout the tax season. Roles and Responsibilities Site Leadership and Daily Operations • Open, organize, and close the assigned site according to CWF checklists, posted schedules, host-site requirements, security procedures, and IRS Quality Site Requirements., • Direct daily workflow for appointments, walk-ins, intake, tax preparation, quality review, drop-off services, signatures, return transmission readiness, referrals, and client departure., • Confirm adequate staff coverage, assign workstations and functions, conduct opening huddles, communicate daily priorities, and adjust assignments based on volume, certification level, and service needs., • Monitor wait times, appointment status, unfinished returns, production, staff availability, and client flow; make timely adjustments to prevent avoidable delays or bottlenecks., • Maintain an orderly, professional, accessible, and welcoming environment for clients, staff, interns, volunteers, and partner representatives., • Complete required opening, operating, incident, production, and closing documentation accurately and timely.Staff, Intern, and Volunteer Coordination, • Provide day-to-day direction, coaching, support, and accountability to Senior Tax Analysts, Intake Specialists, Tax Associates, interns, volunteers, and other assigned seasonal personnel., • Verify that each person performs only the functions authorized by current training, IRS certification, CWF approval, and system access., • Monitor attendance, punctuality, professionalism, productivity, client service, teamwork, adherence to procedures, and appropriate use of work time., • Address routine performance or conduct issues promptly and document or escalate concerns to the Tax Operations Area Manager and Human Resources as required., • Support on-the-job learning without permitting unqualified personnel to prepare or quality-review returns independently., • Promote respectful communication, equitable service, collaboration, and a solution-oriented site culture.Client Processing and Service, • Ensure clients receive clear instructions regarding eligibility, required documents, consent forms, service options, estimated wait times, drop-off procedures, and next steps., • Monitor intake for completeness and confirm that clients are routed to appropriately certified preparers and quality reviewers., • Resolve escalated concerns professionally, document material complaints, and refer matters beyond the Coordinator's authority to tax leadership., • Ensure clients receive required copies, explanations, signatures, follow-up instructions, and referrals before leaving the site., • Support language access, disability access, privacy, dignity, and consistent service for diverse individuals and families.Drop-off Return Management, • Coordinate with the assigned Drop-Off Manager and maintain site-level awareness of drop-off volume, aging returns, unresolved barriers, staffing needs, and material compliance concerns., • Confirm complete intake, document inventory, contact information, consent, secure labeling, chain of custody, assignment, status tracking, taxpayer interview, quality review, signatures, and return delivery., • Maintain a current log of returns awaiting preparation, missing information, quality review, taxpayer contact, signature, correction, or other follow-up., • Protect documents in approved secured locations and ensure no return is transmitted or released before all required steps are complete., • Escalate aging, incomplete, complex, rejected, or unresolved drop-off returns within required timelines.Quality, Compliance, and Risk Management, • Enforce IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review requirements, Quality Site Requirements, scope-of-service rules, and CWF policies., • Confirm required reference materials, forms, signage, privacy controls, certification records, and escalation contacts are available at the site., • Prevent staff from working outside certification or program scope and refer complex or out-of-scope matters through approved channels., • Monitor quality-review completion, rejected-return follow-up, documentation gaps, recurring errors, and corrective actions., • Immediately report suspected fraud, identity theft, security incidents, threats, injuries, harassment, discrimination, serious complaints, or other material risks., • Support IRS, funder, partner, and internal site reviews; respond promptly to findings and implement required corrective action. Technology, Facilities, and Resources • Confirm workstations, internet access, tax software, printers, scanners, phones, appointment tools, security equipment, and supplies are operational before service begins., • Troubleshoot routine issues, use approved support channels, communicate outages, and implement authorized continuity procedures., • Maintain inventory and control of laptops, identification badges, keys, documents, supplies, and other assigned property., • Coordinate with host-site representatives regarding access, space, safety, cleanliness, building procedures, and operational concerns.Data, Communication, and Closeout, • Submit accurate daily production, staffing, attendance, client-flow, drop-off, incident, and operational reports by established deadlines., • Communicate site status, staffing gaps, client issues, technology problems, quality trends, supply needs, and material risks to the Tax Operations Area Manager., • Participate in required meetings, training, coaching, debriefs, and tax-season evaluations., • Complete end-of-season return follow-up, records handling, equipment and supply inventory, site restoration, documentation, and lessons-learned activities., • Perform related tax-site duties assigned by tax operations leadership. Competencies, Knowledge, Skills and Abilities Leadership and Accountability • Provides clear direction, organizes people and work, addresses concerns promptly, and follows through on commitments., • Maintains composure and sound judgment during high-volume, time-sensitive, or difficult situations.Tax-Site Operations, • Understands VITA/TCE workflow, certification boundaries, quality requirements, client processing, drop-off controls, and site closeout., • Balances service quality, production goals, staff capacity, and client experience.Communication and Client Service, • Communicates respectfully and clearly with clients, staff, interns, volunteers, partners, and leadership., • Listens carefully, de-escalates concerns, protects dignity, and provides practical next steps.Organization and Technology, • Maintains accurate logs, reports, schedules, records, equipment controls, and follow-up systems., • Uses tax software, appointment systems, spreadsheets, email, and virtual collaboration tools effectively.Integrity, Confidentiality, and Equity, • Protects taxpayer information, follows ethical requirements, and reports risks immediately., • Provides fair, culturally responsive, accessible service without discrimination. Qualifications (Education and Experience) Education • High school diploma or equivalent required., • Associate or bachelor's degree in accounting, business, public administration, social services, nonprofit management, or a related field preferred.Experience and Credentials, • At least two years of supervisory, site-coordination, tax-preparation, customer-service, or comparable high-volume operations experience preferred., • Prior VITA/TCE, community tax-site, tax preparation, or seasonal program leadership experience strongly preferred., • Ability to obtain and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Advanced, Site Coordinator, and other certifications required by CWF., • Demonstrated ability to supervise diverse teams, manage competing priorities, solve problems, and meet deadlines., • Proficiency with computers, Microsoft Office, email, data systems, tax software, and virtual communication tools., • Bilingual or multilingual ability is valued based on community and site needs. Supervisory Responsibilities Provides daily functional supervision to Senior Tax Analysts, Intake Specialists, Tax Associates, interns, volunteers, and other personnel assigned to the site. Formal personnel actions remain subject to approval by tax operations leadership and Human Resources. Other Specialties, Certifications, Physical Requirements, and Work Conditions • This is a temporary, seasonal position. Work dates, weekly hours, assigned location, and continuation of employment depend on tax-season needs, funding, site schedules, performance, and client demand., • Regular, predictable attendance is required. Evening, weekend, extended, and holiday hours may be required during training, site launch, peak filing periods, deadlines, and closeout., • The position may operate at CWF offices, tax sites, partner facilities, community locations, or in an approved virtual setting and may be reassigned based on operational need., • The position routinely uses computers, phones, tax software, appointment and data systems, scanners, printers, and other office equipment., • The position requires prolonged sitting or standing, frequent interaction with the public, movement throughout the tax site, and the ability to lift or move materials weighing up to 10 pounds., • The employee must maintain taxpayer confidentiality, safeguard personally identifiable information, follow CWF and IRS security requirements, and immediately report suspected privacy or security incidents., • Employment is contingent upon completing required onboarding, training, background or screening requirements, and IRS certifications established for the assignment.

Our Drivers are the first and last Active Day employee that our members interact with each day. Drivers operate and maintain mobility buses, providing safe, courteous on- and off-boarding assistance, and timely transport to and from our centers. Drivers escort members door-to-door in all weather conditions, provide transportation for field trips, take members to medical appointments, and run errands for the center. All team members are expected to lead by example, maintaining a positive attitude; being a thoughtful, supportive, productive and dependable co-worker; keeping our members safe; and always working to enhance the health and happiness of the people we serve and those who care for them. • Conduct daily vehicle inspections and follow prescribed maintenance and fueling schedule; confirm wheelchair lifts and tie down equipment are operating properly. Notify supervisor of mechanical or safety concerns and report repair or service needs as they occur. Maintain vehicle cleanliness., • Routinely exchange recommendations and insight with coworkers to ensure best practices for accommodating unique needs of members during on-boarding, off-boarding and transport., • Assist members with on- and off-boarding and with any special needs during transport. Confirm members are securely fastened in vehicle and transport in a timely manner., • Maintain vehicle information, including route, mileage, fuel and service records., • Maintain and secure company property, including vehicle, phone and fuel cards., • Communicate in a positive, courteous and professional manner with members and their families, co-workers, referral agencies, and the community at large., • Deliver information to family members as requested., • Report issues, concerns or unusual occurrences to the lead driver, transportation coordinator or center director., • Comply with company policies and procedures, safety and regulatory laws and standards., • Assist transportation coordinator and/or center director in identifying and implementing operational efficiencies to enhance the member experience., • Other duties and responsibilities as changed or assigned at any time., • High school diploma or equivalent., • Minimum of 21 years of age., • Strong communication and interpersonal skills., • Able to multi-task and manage time effectively., • Prior experience working as a driver preferred but not required., • Valid driver's license and state/vehicle-specific driver credentials., • Prior experience working with seniors and/or adults with special needs preferred., • Able to work a flexible schedule., • Able to push, pull, bend, turn, pivot, transfer and lift up to 50 pounds; able to routinely and repeatedly exit and enter the vehicle to assist members with on- and off-boarding., • Able to pass required physical exams including Department of Transportation (DOT) exam., • Successful results of background check, motor vehicle report, drug testing and any other state-specific requirements., • Knowledge of local geographic area preferred., • Where applicable, certifications such as CPR, First Aid, and Passenger Assisted Safety & Sensitivity (PASS) are required and will be facilitated as part of job training.

Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions. As an Account Coordinator, you will focus on managing the daily operations of some of our transactional clients. You will be responsible for supporting an account by collaborating with internal and external partners to ensure we go above and beyond customer expectations. This includes but is not limited to day to day support, data entry, document collection, verifying timely pick-ups and deliveries, resolving issues, complying with department SOPs, and managing account profiles. • Directly support a book of transactional accounts and focus on executing tasks that lead to operational success for each of the accounts, • Provide operational support for your accounts by prioritizing between standard daily duties and ad hoc requests, • Manage the entry of pickup and delivery requests for client shipments, • Assist to resolve Accounts Receivable and Accounts Payable issues, • Work with Account Executives and Sr Account Executives to provide world class customer service to clients, • Proactively communicate issues to the team, • Manage relationships within accounts, • Gain competency and adopt Roadtex/Echo's technology to be as efficient as possible, • High school diploma required; 2-year community college or vocational degree highly preferred, • 1+ years' experience in customer service or logistics, • Proven track record in handling multiple task and problem solving when handling difficult customer issues, • Intermediate skills with Microsoft Office, Outlook, Word and Excel, • Ability to follow standard operating procedures with little to no oversight, • Clear, concise communication skills both written and verbal to effectively assist external and internal customers, • Enjoy working in a fast pace team environment and able to collaborate with others You • Have mastered the art of managing time and accomplishing tasks, • Are always one step ahead, you know how to identify where help is needed and offer it before you're asked, • Can solve any problem that's thrown your way, • Thrive in a fast-paced environment and can shift priorities effortlessly, • Are looking to enter a company at the ground level and learn as much as possible We... • Value collaboration, intellectual honesty, go-getters, and positive energy and we never stop seeking ways to get better, • Put our customers' needs into everything we do, • Care about your career development as much as you do, • Work hard and Do What's Right, • Offer competitive compensation and benefits packages, challenging projects, company-wide events, co-workers you will actually like working with, and a sense of community you won't find anywhere What we offer • Competitive compensation package, • Medical, Dental, Vision, Disability, Life Insurance, and 401K, • Advancement Potential, • Fun and energetic work environment Work environment/physical demands summary: This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

Vineland, NJ G.E. Mechanical, LLC offers you more than just a salary and more of what makes life exciting and interesting. Beyond a competitive base salary with medical, vacation, holiday, and 401(k) benefits package. G.E. Mechanical offers you the opportunity to run your own projects, control the daily decisions that accompany any job and unlimited growth opportunities. Our team is our greatest asset. We want you to be the one who helps take us to the next level. If you're looking for more out of your career, for more out of life, then it's time to break-out of your comfort zone and apply today. G.E. Mechanical, LLC. is a full-service mechanical contractor founded in 1984 by Gary E. Forosisky. Over the last 40+ years we have grown into one of the leading mechanical service providers in our region. Our specialties include HVAC, Refrigeration, Plumbing, Drain Cleaning, Environmental and Vacuum Truck Services, Emergency Underground Repairs, as well as Septic Pumping and Lift Stations. With locations in both Vineland and Cranbury, we are well positioned to provide 24/7 mechanical services to all of New Jersey, as well as Eastern Pennsylvania, and Northern Delaware. Our customers include a wide variety of building owners, contractors, industrial production facilities, commercial enterprises, municipal and government entities, and property managers. In addition to our Emergency Services, we also provide Design and Build Services, Construction Management, and Preventative/Reactive/Predictive Maintenance Programs. The Service Agreement Coordinator supports the Service Division by managing preventative maintenance agreements, coordinating service agreement work, assisting customers, supporting technicians, maintaining service records, and helping ensure timely billing and reporting. This role serves as a key point of coordination between customers, service technicians, management, finance, vendors, and internal team members to promote customer satisfaction, operational efficiency, and profitable contract performance. • Serve as a customer support contact for service agreement inquiries, scheduling questions, service concerns, and follow-up communication to promote a high level of customer satisfaction, • Maintain and monitor preventative maintenance service agreements, including agreement terms, service frequencies, upcoming service dates, renewal timelines, expiration dates, files, and related documentation, • Coordinate scheduling of preventative maintenance and service agreement work in collaboration with service management, dispatch, technicians, customers, and internal departments, • Prepare renewal proposals and service agreement quotations for review and approval by management, • Assist technicians with administrative support, customer information, agreement details, work order documentation, parts ordering, purchase order coordination, and technical or job-related information as needed, • Coordinate parts ordering, delivery timelines, and work order releases to ensure service agreement work can be scheduled and completed efficiently, • Maintain accurate customer records, agreement records, service files, work order information, and related service documentation, • Generate and provide reports to management regarding agreement status, preventative maintenance completion, service performance, order backlog, deferred revenue, renewal activity, and related service department metrics, • Collaborate with service and finance department personnel to support accurate billing, invoicing, payment processing, cost tracking, and agreement administration, • Ensure service agreement work is completed in accordance with agreement terms and company standards to support customer satisfaction, quality, and compliance, • Maintain an organized workspace and properly file documents, updates, and product or service information, • Work with management to meet company goals, department priorities, and service agreement deliverables Education/Experience: High School diploma or GED and two (2) years' experience with service contract administration, maintenance administration, HVAC service coordination, dispatching, customer service, or related experience. Must possess strong verbal and written communication skills to effectively interact with customers, technicians, vendors, management, and internal team members. Must demonstrate strong organizational skills, attention to detail, customer service orientation, problem-solving ability, and proficiency with Microsoft Office applications and service-related software systems. • HVACR, plumbing, mechanical service, or preventative maintenance agreement experience, • Basic understanding of HVAC systems, equipment, terminology, and service workflow, • Experience with dispatching software, CRM systems, work order systems, purchasing systems, or service management platforms, • Proficiency in Microsoft Word, Excel, and Outlook; Dynamics experience a plus, • Ability to multitask, prioritize schedules, and adapt to changing service needs in a fast-paced environment, • Ability to work as a team player and maintain positive relationships with customers, technicians, vendors, and internal departments G.E. Mechanical, LLC is an Equal Opportunity/Affirmative Action Employer with a strong commitment to the achievement of excellence and diversity among its workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Attend Municipal and Superior Court proceedings to identify and engage potential Project Redirect participants. If you're a compassionate Case Manager, Care Coordinator, Behavioral Health Specialist, Reentry Coordinator, Community Outreach Professional, Social Service Worker, or Human Services Profe

Job Description G.E. Mechanical, LLC offers you more than just a salary and more of what makes life exciting and interesting. Beyond a competitive base salary with medical, vacation, holiday, and 401(k) benefits package. G.E. Mechanical offers you the opportunity to run your own projects, control the daily decisions that accompany any job and unlimited growth opportunities. Our team is our greatest asset. We want you to be the one who helps take us to the next level. If you're looking for more out of your career, for more out of life, then it's time to break-out of your comfort zone and apply today. G.E. Mechanical, LLC. is a full-service mechanical contractor founded in 1984 by Gary E. Forosisky. Over the last 40+ years we have grown into one of the leading mechanical service providers in our region. Our specialties include HVAC, Refrigeration, Plumbing, Drain Cleaning, Environmental and Vacuum Truck Services, Emergency Underground Repairs, as well as Septic Pumping and Lift Stations. With locations in both Vineland and Cranbury, we are well positioned to provide 24/7 mechanical services to all of New Jersey, as well as Eastern Pennsylvania, and Northern Delaware. Our customers include a wide variety of building owners, contractors, industrial production facilities, commercial enterprises, municipal and government entities, and property managers. In addition to our Emergency Services, we also provide Design and Build Services, Construction Management, and Preventative/Reactive/Predictive Maintenance Programs. POSITION OVERVIEW: The Service Agreement Coordinator supports the Service Division by managing preventative maintenance agreements, coordinating service agreement work, assisting customers, supporting technicians, maintaining service records, and helping ensure timely billing and reporting. This role serves as a key point of coordination between customers, service technicians, management, finance, vendors, and internal team members to promote customer satisfaction, operational efficiency, and profitable contract performance. RESPONSIBILITIES: • Serve as a customer support contact for service agreement inquiries, scheduling questions, service concerns, and follow-up communication to promote a high level of customer satisfaction, • Maintain and monitor preventative maintenance service agreements, including agreement terms, service frequencies, upcoming service dates, renewal timelines, expiration dates, files, and related documentation, • Coordinate scheduling of preventative maintenance and service agreement work in collaboration with service management, dispatch, technicians, customers, and internal departments, • Prepare renewal proposals and service agreement quotations for review and approval by management, • Assist technicians with administrative support, customer information, agreement details, work order documentation, parts ordering, purchase order coordination, and technical or job-related information as needed, • Coordinate parts ordering, delivery timelines, and work order releases to ensure service agreement work can be scheduled and completed efficiently, • Maintain accurate customer records, agreement records, service files, work order information, and related service documentation, • Generate and provide reports to management regarding agreement status, preventative maintenance completion, service performance, order backlog, deferred revenue, renewal activity, and related service department metrics, • Collaborate with service and finance department personnel to support accurate billing, invoicing, payment processing, cost tracking, and agreement administration, • Ensure service agreement work is completed in accordance with agreement terms and company standards to support customer satisfaction, quality, and compliance, • Maintain an organized workspace and properly file documents, updates, and product or service information, • Work with management to meet company goals, department priorities, and service agreement deliverables MINIMUM QUALIFICATIONS: Education/Experience: High School diploma or GED and two (2) years' experience with service contract administration, maintenance administration, HVAC service coordination, dispatching, customer service, or related experience. Must possess strong verbal and written communication skills to effectively interact with customers, technicians, vendors, management, and internal team members. Must demonstrate strong organizational skills, attention to detail, customer service orientation, problem-solving ability, and proficiency with Microsoft Office applications and service-related software systems. Preferred Qualifications • HVACR, plumbing, mechanical service, or preventative maintenance agreement experience, • Basic understanding of HVAC systems, equipment, terminology, and service workflow, • Experience with dispatching software, CRM systems, work order systems, purchasing systems, or service management platforms, • Proficiency in Microsoft Word, Excel, and Outlook; Dynamics experience a plus, • Ability to multitask, prioritize schedules, and adapt to changing service needs in a fast-paced environment, • Ability to work as a team player and maintain positive relationships with customers, technicians, vendors, and internal departments G.E. Mechanical, LLC is an Equal Opportunity/Affirmative Action Employer with a strong commitment to the achievement of excellence and diversity among its workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Job Description About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today! About the Role: Ennoble Care is hiring for a full-time, Registered Nurse Case Manager to service our hospice patients who reside within the Cumberland County, NJ regions. As a member of the interdisciplinary team, the RN Case Manager works under the general direction of the Director of Nursing, the attending physician and the interdisciplinary group in providing skilled nursing assessments, planning, and care in order to maximize the comfort and health of both patients and their loved ones/caregivers. The RN Case Manager will identify patient and loved ones/caregiver needs and for providing supportive care in accordance with the attending physician's orders and plan of care and the policies and procedures. Responsibilities: • Shall be assigned patient caseload by the Patient Care Coordinator or designee, • Assume primary responsibility for a patient caseload that includes the assessing, planning, implementing and evaluating phases of the nursing process, • Initiate communication with attending physicians, Hospice staff members and other agencies as needed to coordinate optimal care and use of resources for the patient and loved ones/caregivers, • Maintain regular communication with the attending physician concerning patient and loved ones/caregivers, • Seek input from other team members regarding the patient plan of care to obtain additional knowledge and support, • Provide accurate and timely documentation in electronic medical records., • Participates in and contributes appropriate information for Interdisciplinary Group meetings, • Accept responsibility for coordinating physical care of the patient by teaching primary caregivers, volunteers, and employed caregivers or by providing direct care as appropriate, • Meet regularly with the Hospice nursing staff to review problems or unique issues from caseloads; share professional support; and exchange feedback aimed toward enhancing professional growth, • Attend patient care conferences and facilitate discussion of issues from caseload for full staff discussion, consultation and evaluation, • Supervise and document the NAC every two weeks or as assigned, • Inform the Patient Care Coordinator of unusual or potentially problematic patient/family issues, • Assume the role of associate nurse when responding to patient/loved ones/caregivers of other primary nurses during on-call time or as requested by the Patient Care Coordinator to fill patient/family needs during the absence of other primary nurses, • Provide appropriate support at time of death and period of bereavement, • Participate in the Hospice orientation and in-service training programs for professional staff, • Participate in agency and community programs as required to promote professional growth and understanding of hospice care, • Maintain familiarity with policies of the agency and rules and regulations of State and Federal bodies which govern hospice, • Accept other assignments as appropriate Qualifications: • Must be a graduate from an accredited School of Nursing., • Must be licensed in NJ as a Registered Nurse by New Jersey State Board of Nursing in accordance with NJSA 45:11-23 et seq and NJAC 13:37. • One year of RN experience. Hospice experience preferred., • Must have excellent assessment skills and problem solving skills., • Should be skillful in organization and in the principles of time management and have knowledge of case management processes. • Must be a licensed driver with an insured automobile in good working order., • The ability to communicate well, both verbally and in writing. Starting at $85,250 annually #lime Full-time employees qualify for the following benefits: • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity., • Paid Time Off, • Paid Office Holidays All employees qualify for these benefits: • Paid Sick Time, • 401(k) with up to 3% company match, • Referral Program, • Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.