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Job DescriptionThe insurance sales position serves as the growth engine for Howard Hanna Insurance Services. This role is responsible for achieving sales targets and effectively managing client relationships. Through proactive communication with potential and existing clients you will grow the agency’s book of business, ensuring client needs are met with the highest standards of service. This will include calling on lost business, unsold quotes and monoline business for account rounding. This role is the face of our agency for existing customers as well as to agency prospects. Salary Range: $45,000.00 - $75,000.00 per year Benefits: • Annual Base Salary + Commission + Bonus Opportunities, • Flexible paid time off and vacation time, • Health Insurance, • 401K, • Paid Holidays, • Dental Insurance, • Vision Insurance, • Hands on Training, • 1st year compensation range between $45,000 to $75,000, • highly competitive uncapped commission, and bonus opportunities, • Potential to make estimated $125,000 by year 3 based on productivity!, • Address difficult issues professionally and quickly, • Listen to learn and strengthen the agency, • Outlast the suck of adopting change Follow-Through • Maintains openness to feedback and criticism, soliciting input actively and responding calmly to enhance personal and team performance., • Please note candidates will be emailed an assessment upon applying. To be considered, candidates must complete the assessment and we will follow up upon reviewing * Responsibilities: Sales and Client Management: • Sales agents are expected to meet a minimum monthly target of $60,000 in new business premium., • Regularly contact the lost business list, unsold quotes nearing renewal, and monoline accounts for reviews and rounding opportunities by using Smart Cycle in Agency Zoom., • Market all accounts effectively and present tailored proposals., • Align business placement with the agency's strategic goals., • Engage actively with customers, listening attentively and asking questions to understand their needs and forge strong relationships., • Identify training needs and develop a personal improvement plan with managerial assistance., • Commit to regularly enhancing technical and sales skills., • Aim to improve agency retention, targeting a goal of 93%., • Respond to new inbound inquiries within 5 minutes., • Conduct diligent follow-ups (5-6 calls) on new web business and after presenting pricing., • Complete and notate all required outbound calls tasks assigned in Agency Zoom daily, ensuring consistent client engagement., • Update the agency management system and carrier websites daily with information on prospects, new business, and service calls., • Prequalify insurance prospects for insurability and risk quality by completing the underwriting checklist.., • Share and participate in agency social media activities., • Contribute to agency branding efforts, including participating in photoshoots when invited., • Utilize the management system as instructed, recording all client interactions and updates., • Respond promptly (the same business day) to queries from account managers., • Uphold a positive mental attitude and foster positive relationships with clients and agency staff., • Achieve and exceed monthly sales goals., • Successfully engage with lost and unsold leads, converting them into active business by using smart cycle in Agency Zoom., • Build and maintain robust client relationships. HowardHanna.com Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees. Powered by JazzHR CbsSvMOmmk

Job Description UBMD Primary Care is seeking full-time Patient Services Representatives (PSRs) at our busy outpatient clinic located at 850 Hopkins Rd, Buffalo, NY 14221. The ideal schedule would generally be Monday through Friday, 8:30 AM to 4:30 PM, with the ability to work two to three (2-3) evening hours (12:30-8:30 PM) per month, on rotation with other PSRs Duties include, but are not limited to, greeting patients, maintain high call volume, check in/out, verifying insurances, scheduling appointments, daily copay reports/collecting copays, general customer service. Must have excellent communication and multi-tasking skills. 1-2 years' experience in medical office required, EMR and Healthenet experience required, general office skills (faxing, copying, etc.) required. Pay range is $18 - $18.50/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Patient Services Representative LOCATION(S) Outpatient Clinics REPORTS TO: Site Coordinator/Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full Time SALARY: $18.00 - $18.50 per hour Job Summary: The Patient Services Representative (PSR) performs administrative duties for the office including scheduling patient appointments, greeting patients, handling heavy call volume, collecting copays as well as greeting vendors and other visitors in the reception area of the clinic. Essential Functions: • Schedules and confirms patient appointments., • Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients., • Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates., • Provides information to patients and their families on such matters as services, charges and routine treatment procedures., • Answers telephone in a timely manner and manages/directs calls appropriately., • Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Assists in compilation of data for regular and special reports as requested by the Site Coordinator/Manager and/or Medical Director., • Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary., • Processes referrals and maintains knowledge of referral process., • Organizes caseload of patients for the following day., • Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits., • Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations., • Follows Patient Centered Medical Home (PCMH) standards, as applicable per site., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth., • Maintains competence through continuing education and/or inservice training., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Site Coordinator/Manager, Medical Director and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: High School diploma or GED, Associate’s degree preferred. Experience: One (1) to two (2) years’ experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly preferred. Knowledge, Skills & Abilities: Medical terminology preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job DescriptionReady to Deliver Exceptional Service? Join CRST as a Customer Service Coordinator supporting home solutions. If you’re a strong communicator with a background in logistics customer service — and thrive on problem-solving and building positive relationships — we want to hear from you. How You’ll Work • Location: Onsite – 60 Northpointe Parkway Amherst, NY 14228, • Schedule: Monday-Friday (8:00 AM-4:00 PM), • Reports To: Manager – Warehouse, • Compensation: This pay scale represents a good faith estimate of the salary/hourly wage range the company reasonably expects to pay upon hire for this position: $20.00-$21.00 per hour. A final offer amount will depend on factors such as prior relevant experience, skills, and location. What You’ll Do • Answer inbound calls from customers and provide timely information and support, • Call customers to provide time windows for upcoming services and complete follow-up calls, including 5 Star Survey reminders, • Receive warm leads and process product sales quickly and accurately, • Record, track, and escalate issues to managers when necessary, • Manage service orders, upload documentation, and update systems with accurate information, • Calm under pressure and able to manage multiple customer needs at once, • Clear, empathetic communicator who listens and responds effectively, • Detail-oriented with strong follow-through on documentation and service updates, • Positive, team-first attitude with a focus on solutions Required • High school diploma or GED, • Proven experience in logistics customer service (transportation, distribution, or related industry), • Strong communication skills, verbal and written, • Associate degree or equivalent experience, • Experience supporting a large national client in logistics or service coordination, • Skilled in handling escalations and conflict resolution in high-pressure environments The CRST Core Values Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities EEO Statement CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws. Let’s Build Something Great Apply today and join a team that supports customers with excellence. Your opportunity to deliver exceptional service starts here.

Job Description These are the fundamental components of the job: • Internal coordinator for Municipal business service model, • Assemble and track all client information for new business; coordinate Consulting Agreements and Scope of Services, Broker of Record Letters, and Business Associate Agreements, and HIPAA forms, • Coordinate and track stop loss business (new and renewal) processes with Underwriter and Client Relationship Manager, • Manage client service model: set priorities and manage deadlines to ensure efficient, timely and accurate creation of team deliverables, • Develop and maintain effective working relationships in liaison role with client, Third party administrator, and vendor partners through transitions and implementations, • Maintain complete and accurate documentation in CRM (Salesforce), • 3‐5 years’ experience in employee benefits customer service or account management, specific to self‐funded plans, • Bachelor’s degree and Life Accident and Health license preferred; open to continuing education, • Ability to prioritize and strong time management in a fast‐paced environment, • Persuasive communication style and ability to communicate complex messages with a wide range of audiences on an internal and external basis (both written and verbal), • Strong PC skills required including Microsoft Word, Excel and PowerPoint and the ability to learn systems in an effective and efficient manner, • Ability to work well independently and on a team, • Positive attitude, even in a fast‐paced environment, • A passion to make customers and coworkers feel important and valued, • Capability to work quickly and efficiently, • We are not a call center environment, • We achieve success by building genuine relationships together, with our teams and clients, • We are a family owned insurance broker (70+ years!), • We are deeply committed to the communities we serve and love to get involved, • Competitive salary and referral bonuses!, • Expansive Benefits (Medical, Dental, Vision—and SO many more), • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!, • Company 401K contribution received starting Day 1 (for participants 21+ years old), • Educational support, career development, and growth opportunities, • Job Security (we’ve never had a lay-off, even during the pandemic), • Flexibility, including hybrid schedules! Business hours 8am-4:30pm, • Comfortable, family-oriented culture, with an emphasis on work life balance, • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)

Job Description UBMD Primary Care is seeking a full-time Patient Services Representative (PSR) for our busy multi-specialty outpatient clinic located at the Conventus Medical Office Building, 1001 Main Street, Buffalo. The ideal schedule would be Monday through Friday 9:30 am to 5:30 pm with ability to work one (1) Thursday evening (11:30-8:00 pm) per month on rotation with the other PSR's. FREE PARKING!! Duties include, but are not limited to, greeting patients, check in/out, verifying insurances, scheduling appointments, daily copay reports/collecting copays, general customer service. Must have excellent communication and multi-tasking skills, as well as 1-2 years' experience in medical office. EMR and Healthenet experience required. General office skills (faxing, copying, etc.) required. Pay range is $18-$18.50/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Patient Services Representative LOCATION(S) Outpatient Clinics REPORTS TO: Site Coordinator/Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full Time/ Part Time SALARY RANGE: $18-$18.50 per hour SUPERVISORY REQUIREMENTS: N/A Job Summary: The Patient Services Representative (PSR) performs administrative duties for the office including scheduling patient appointments, greeting patients, handling heavy call volume, collecting copays as well as greeting vendors and other visitors in the reception area of the clinic. Essential Functions: • Schedules and confirms patient appointments., • Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients., • Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates., • Provides information to patients and their families on such matters as services, charges and routine treatment procedures., • Answers telephone in a timely manner and manages/directs calls appropriately., • Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Assists in compilation of data for regular and special reports as requested by the Site Coordinator/Manager and/or Medical Director., • Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary., • Processes referrals and maintains knowledge of referral process., • Organizes caseload of patients for the following day., • Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits., • Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations., • Follows Patient Centered Medical Home (PCMH) standards, as applicable per site., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth., • Maintains competence through continuing education and/or inservice training., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Site Coordinator/Manager, Medical Director and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: High School diploma or GED, Associate’s degree preferred. Experience: One (1) to two (2) years’ experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly preferred. Knowledge, Skills & Abilities: Medical terminology preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred. The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job Description Job Title: Outreach & Entitlement Specialist Licensed Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $55,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for the monitoring and recertification process for entitlements for individuals residing in a congregate living setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that physician authorizations for Medicaid reimbursement are obtained for all residents prior to admission., • Ensure that re-authorizations are obtained in accordance with regulatory guidelines., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County and regionally., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds. Ergonomics: Sitting, standing, stooping, bending, standard lifting up to 25 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment

Job Description Crowley Webb is looking for an account coordinator to support the account service team in managing agency projects on behalf of our clients and collaborating with other departments. Although a lot of time will be spent on the administration side of our accounts, this is a stepping-stone to many duties of an account executive. Read on to see if you have what it takes to join a company named one of Buffalo Business First’s Best Places to Work six years running and one of The Buffalo News’ Top Workplaces four years in a row. RESPONSIBILITIES * Prepare account service-related documents such as meeting agendas, meeting reports, timelines, and other client communications and correspondence * Participate in client meetings and conference calls * Communicate with clients on an as-needed basis in a professional, efficient manner * Attend to the needs of the account service team and continually seek ways to add value to the client/agency relationship * Process internal job open forms, job change forms, and other information requests * Follow up and maintain current work in progress across various agency departments * Research and develop an understanding of agency clients and their industries QUALIFICATIONS • Bachelor's degree in business, communications, or marketing, or comparable work experience in a relevant field, • One year of work experience within an agency setting or completion of a relevant internship preferred, • Understanding of (or willingness to learn about) data protection regulations (e.g., ISO 27001, GDPR) and commitment to confidentiality, • Demonstrated ability to learn, adapt to, and effectively utilize new AI-powered tools, platforms, and methodologies as they emerge Proficiency with computer software such as Microsoft Word, PowerPoint, Excel, and Google Drive * Detail-oriented and comfortable working in a collaborative environment * Ability to prioritize workload and effectively manage timelines and deadlines what we offer • Competitive salary, • Comprehensive benefits package (health, dental, vision, 401k, etc.), • Supportive and collaborative team environment, • Ongoing training and professional development opportunities Salary range: $38,000–$48,000 annually Salary is always based on the unique set of skills, knowledge, and experience a candidate brings to the position. At Crowley Webb, we believe that a mix of different experiences, backgrounds, and opinions makes for a healthier work environment and ultimately, better work. For this reason, we actively seek to build a more diverse and inclusive employee base by participating in racial equity training as well as exercises organized by our active, employee-led DEI council. We do not discriminate due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We are an Equal Opportunity Employer.

Job Description Warehouse Assistant Coordinator Eagle Systems Inc., a 33 year old distributor of office equipment seeks a Warehouse Assistant Coordinator to carry out daily activities of our shipping, receiving, supply distribution and parts operations. Candidates will have shown accountability, organization, accuracy, effective communication and the ability to meet daily deadlines in previous positions. Desired Attributes Include: • Strong organizational and time management skills., • Ability to work independently with minimal supervision., • Effective verbal communication and listening skills., • Capacity to reason logically and apply common sense., • Ensure completeness, integrity and accuracy of shipped orders., • Examine incoming shipments and address any and all quality issues., • Unpack received goods and restock warehouse shelves., • Perform physical inventory counts., • Prepare outgoing UPS shipments., • Stable work history., • High School Diploma or G.E.D., • Ability to lift 45 lbs without restriction., • Possession of a clean driver’s license., • Computer literacy., • Warehouse experience preferred or experience in a position where similar skills, abilities and attributes are demonstrable., • Held a position of responsibility that was accountable for shift, departmental, business or store performance., • Familiarity with UPS procedures. Please note that upon selection, the chosen candidate will be required to submit to a background check. If you are looking to join an organization where your contribution is essential to operational success, your performance is valued, and where there is potential for advancement, this may be the opportunity for you. Company DescriptionAn award winning 33 year old locally owned office technology integrator of state of the art hardware and software, Eagle Systems provides authorized sales & service for Toshiba, Sharp, Brother and other high profile manufacturers. With corporate administration housed within our flagship location in Buffalo, Eagle Systems established a branch office in Jamestown, New York in 2009 to serve our growing business in the Southern Tier and Northwest Pennsylvania. Awarded as being in the top 10% of service organizations in the entire Country by multiple manufacturers, Eagle Systems exceptional service has earned exclusive vendor status among the top non-profit organizations in Western New York, many large manufacturers, and 85% of the school systems stretching from Lake Ontario to the Pennsylvania Border.An award winning 33 year old locally owned office technology integrator of state of the art hardware and software, Eagle Systems provides authorized sales & service for Toshiba, Sharp, Brother and other high profile manufacturers. With corporate administration housed within our flagship location in Buffalo, Eagle Systems established a branch office in Jamestown, New York in 2009 to serve our growing business in the Southern Tier and Northwest Pennsylvania. Awarded as being in the top 10% of service organizations in the entire Country by multiple manufacturers, Eagle Systems exceptional service has earned exclusive vendor status among the top non-profit organizations in Western New York, many large manufacturers, and 85% of the school systems stretching from Lake Ontario to the Pennsylvania Border.

A company is looking for a Social Supports Service Coordinator (remote).Key Responsibilities Field a high volume of phone calls and online chats Conduct assessments to determine individuals' goals and preferences Provide information, answer questions, and facilitate referrals to available resour

Job Description Evergreen Health At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Pantry Coordinator/Early Intervention Services Program Assistant is responsible for direct service provision for clients receiving Pantry Services and also providing support to staff in the HIV Early Intervention Services initiative. Pantry Coordinator responsibilities include verification of eligibility, referral to adequate services, and maintenance of related data, charts, and reporting. EIS (Early Intervention Services) Program Assistant duties include supporting team members to ensure a patient-focused approach to care. As part of the essential functions for this position, the Pantry Coordinator/EIS Program Assistant: • Coordinates Pantry Services, including, • Adheres to the Food Bank of Western New York’s requirements for the provision of emergency food pantry services, • Conducts initial eligibility assessment for all individuals requesting or referred for pantry services, • Maintains inventory of the Food Pantry, including ordering and organizing food deliveries, • Accurately compiles and enters pantry data, prepares reports, and accurately records and documents all related pantry business requirements, • Ensures physical pantry meets all safety and health guidelines including food storage and pantry cleanliness, • Maintains up-to-date listings of area food pantries and provides referrals for individual to access pantries in their area should EH services be unavailable., • Provides Early Intervention Program Assistance, including:, • Provides support with operations including ordering supplies through established protocols, coordinating staff/program schedules, and organizing program records, • Assists with maintenance of accurate and current data reports, including data entry and reporting-related needs, • Tracks and follows up with patient referrals to confirm that patients receive needed care of services, • On an as-needed basis, conducts rapid HIV and HCV testing onsite at various OASAS facilities, following all CDC, NYS Department of Health, and agency policies and procedures, • Provides pre-test counseling with treatment program patients living with and at risk for HIV and/or HCV. Conducts linkage and follow-up to HIV and HCV, medical care, PrEP, care coordination, and other HIV-related and/or HCV-related services as needed and identified in the counseling session, • Documents all related patient and program activities according to agency procedures and grant requirements Qualified Candidate will have a High School Diploma or equivalent, Associate degree preferred; at least one (1) year of experience in a supportive or coordinating position, non-profit setting preferred; candidate must have ability to lift up to 50 pounds without restriction; candidate must demonstrate personal responsibility and integrity and ability to handle Protected Health Information (PHI) in a manner consistent with HIPAA; sensitivity to and experience with cultural diversity, Harm Reduction, LGBTQ population, Substance Use population and people living with HIV/AIDS issues is essential. Job Type: Full Time, 40 hours per week, 8:30am to 4:30pm Required Education: High School Diploma required; Associate degree preferred Required Experience: minimum of one year experience working in a supportive or coordinating position required; non-profit setting preferred What Evergreen Health Offers You: • Multiple comprehensive medical health insurance plans for you to choose from, • Dental and Vision coverage at no cost to you, • Paid Time Off package that equals 4 weeks of time in your first year, • 403b with a generous company match, • Paid parking or monthly metro pass, • Professional development opportunities, • Paid lunch breaks

Are you passionate about creating exceptional patient experiences? Do you have a strong grasp of medical terminology and a background in healthcare support? We're partnering with a dynamic, physician-founded medical practice in Buffalo, NY, looking for a Patient Information Coordinator to join their team onsite. If you have experience as a Medical Assistant, Patient Coordinator, Medical Biller, LNA, Unit Coordinator, Emergency Room Technician, or a similar role, this could be your next great opportunity! Patient Information Coordinator SCHEDULE: M-F 4:00AM-12:30PM (Weekends required monthly) SALARY: $19/hourly LOCATION: Buffalo, NY (on-site) WHAT YOU'LL DO: • Accurately enter billing codes into the electronic medical records system, • Verify insurance details and update patient demographic information, • Assist clinical staff with appointment scheduling, rescheduling, and cancellations, • Provide top-tier customer service to patients, clinical teams, and non-clinical staff WHAT YOU'LL NEED: • Experienced working within healthcare setting, • Solid understanding of medical terminology, • Knowledge of ICD-10 and CPT codes (preferred), • Ability to stand, walk, and type for long prorated periods of time, • Up-to-date with all immunizations and COVID-19 vaccinations If you're ready to make a difference in patient care, apply today! Desired Skills and Experience Are you passionate about creating exceptional patient experiences? Do you have a strong grasp of medical terminology and a background in healthcare support? We're partnering with a dynamic, physician-founded medical practice in Buffalo, NY, looking for a Patient Information Coordinator to join their team onsite. If you have experience as a Medical Assistant, Patient Coordinator, Medical Biller, LNA, Unit Coordinator, Emergency Room Technician, or a similar role, this could be your next great opportunity! Patient Information Coordinator SCHEDULE: M-F 4:00AM-12:30PM (Weekends required monthly) SALARY: $19/hourly LOCATION: Buffalo, NY (on-site) WHAT YOU'LL DO: Accurately enter billing codes into the electronic medical records system Verify insurance details and update patient demographic information Assist clinical staff with appointment scheduling, rescheduling, and cancellations Provide top-tier customer service to patients, clinical teams, and non-clinical staff WHAT YOU'LL NEED: Experienced working within healthcare setting Solid understanding of medical terminology Knowledge of ICD-10 and CPT codes (preferred) Ability to stand, walk, and type for long prorated periods of time Up-to-date with all immunizations and COVID-19 vaccinations If you're ready to make a difference in patient care, apply today! All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job DescriptionJob Title: Patient Information Coordinator (PIC) Location: Buffalo, NY Worksite: 100% onsite, Buffalo, NY - 14215 Hours: M-F 4:00am-12:30pm, rotating holidays and weekends (usually every other weekend and holiday) Type: Temp to Perm - Full Time Pay: $18-19/hr Position Overview: Seeking a dedicated and detail-oriented Patient Information Coordinator (PIC) to join the team. This role is crucial in ensuring a smooth billing process for patients during their hospital stay or visit. The PIC will be responsible for verifying patient demographics, introducing the billing process, and entering insurance information into the system. This position requires some patient interaction, including in-person visits to confirm details and provide information. Key Responsibilities: • Verify and enter patient insurance information into the system., • Confirm patient demographics and introduce the billing process., • Handle the initial steps of the billing process to minimize patient confusion., • Conduct in-person visits to patients to confirm details and provide information., • Collaborate with physicians and hospital staff to ensure accurate data entry and patient information management., • Provide administrative support to hospitalists, allowing them to focus on patient care., • Distribute patient information and daily rounding lists to clinicians and nursing stations., • Assist with scheduling, note-taking, and meeting setup as needed., • Maintain strict confidentiality and adhere to HIPAA guidelines.Qualifications:, • 6 months to 1 year of relevant experience in a similar role (e.g., patient service representative, registrar, patient access, medical assistant, unit coordinator)., • Familiarity with medical terminology and coding (CPT, ICD 9 & 10) is preferred., • Experience with electronic medical records (EMR) or electronic health records (EHR) systems is a plus., • Strong organizational and attention-to-detail skills., • Excellent customer service skills, • Ability to interact effectively with patients, physicians, and hospital staff., • Proficiency in data entry and computer literacy. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our program provides employees with the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Pay Details: $18.00 to $19.00 per hour Search managed by: Marisa Marques Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

A company is looking for a Care Management Coordinator, Medical Review.Key Responsibilities Conduct post-service reviews on medical claims to ensure compliance with medical policies and guidelines Analyze claims during the adjudication process and provide direction for claims processing Collabor

Job Description Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world. The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities. Purpose of Role The Financial Aid Specialist assists with the day-to-day operations of the Financial Aid office and ensuring the effective delivery of financial aid services to students. About This Opportunity Joining our Financial Aid team, the Financial Aid Specialist will be responsible for the following: • Prepare financial aid files for all students., • Review packaging summary reports to identify first-year and transfer students in need of packaging., • Assist with all aspects of federal work study: monitor federal work study earnings; post final federal work study earnings in Colleague at year-end; provide financial aid work study eligibility status information to HR Student Employment Coordinator as needed., • Front-facing position: greet office visitors, answer phones, respond to emails., • Open, sort and file mail. • File financial aid folders in appropriate file cabinet., • Check all outgoing aid packages/letters for accuracy., • Track and order office supplies and print materials as necessary., • Create file folders for new incoming students., • Assists with supervision of student work study in Financial Aid office., • Perform other duties as assigned. Required Qualifications • High school diploma or equivalent, • Previous customer service experience preferred., • Previous banking or financial aid experience preferred Total Compensation Daemen University offers a robust total compensation package that includes: • Health insurance with an option of two plans: an HSA plan with the deductible funded by employer HSA contributions, or a copay plan., • Dental insurance through the Guardian network., • Vision insurance through the Guardian network, and an option between the VSP or Davis plans., • An 8% employer contribution to the retirement savings account when employees contribute just 5%., • Fully paid long term disability insurance, guaranteed-issue life insurance for new hires up to a volume of $150,000., • Tuition waiver for full-time employees and their qualified dependents. Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions., • Generous time off for administrative and staff employees. Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine. Job Posted by ApplicantPro

Job Description Position Summary: The Accounts Receivable Billing and Cash Coordinator is responsible for Cash Receipt Applications and Private Insurance Billing functions. Major Responsibilities/Activities: • Apply daily cash receipts., • Prepare Private Pay billings / statements., • Apply client copayments in AR system., • Prepare and maintain weekly spreadsheets for government vouchers and payment logs., • Complete and pursue all Payment Logs for government contracts., • Interact with clients regarding account information, including but not limited to taking client payment information over the phone., • Provide billing support to AR Billing Reimbursement Coordinator II, when necessary, to include assistance with aging and collections., • Coordinate department preparation of A/R work papers and/or schedules as needed for financial statement and/or compliance audits., • Maintain organized filing system for billings and cash receipts., • Ensure client confidentiality and compliance with HIPAA regulations, • Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions., • Participates and contributes to program Quality Improvement process., • Utilize Agency phone and email systems following standard customer services protocol. This includes: answering the telephone in a timely and professional manner, directing calls appropriately and returning phone and email requests promptly., • Demonstrate excellent phone etiquette and customer service skills. Also demonstrate knowledge of agency programs and services., • Maintain positive working relationships with program staff and others within the agency. Demonstrate strong interpersonal skills during interactions with internal and external customers., • Complies with all agency policies and procedures. CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA Retirement, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)

Job Description Role Responsibilities & Position Outline: The Catering Sales Coordinator is responsible for driving catering sales revenue and ensuring exceptional customer service. This role focuses on strategic sales execution and operational efficiency within the catering sales department. The Catering Sales Coordinator will work closely with the Area Manager to provide leadership and direction for stores in relation to Catering or Local Marketing initiatives. The goal of this role is to achieve sales targets and contribute to the growth of the catering channel. Essential Duties & Responsibilities Sales & Business Development: · Develop and implement sales strategies to drive catering revenue. · Monitor sales trends and identify opportunities for new business development. · Work with the Area Manager establish sales targets and goals. · Analyze sales data and performance metrics to track progress and identify areas for improvement. · Assist in negotiations of large or complex catering contracts. · Build and maintain strong client relationships and book of business. Operational Oversight: · Oversee catering system operations for your territory (Monkeymedia Software/ ezCater) · Monitor store loads · Oversee off-premise event catering in your territory · Assignments for catering lead drivers within your territory (Set expectations on daily, weekly & monthly basis for chip drops and deliveries) · Generate new qualified leads · Direct line of communication with the Call Center (Catering Coordinators) · Assistance with Order/ Quote entry · Marking new Clients with your "Revenue Source" Customer Service & Relationship Management: · Follow-up with key clients post order to receive valuable feedback on products and services · Send Thank You cards/ notes (including gift cards for large orders example: $1000+) · Leverage opportunities for new business via networking and brand awareness · Build relationships within each stores area to be the point of contact for larger events and legacy clients · Sharing & celebrating results · Shout-outs! Praise the Operators, GM's &team when they do something great · Utilizing Slack email for communication · Quantifying your value · Demonstrate expertise · Communicate effectively · Perform sales calls (cold calling) to set-up test order or meeting with potential new business · Well-rounded in email communication with our team and our clients · Always come across professional, proper punctuation and content Reporting & Administration: · Prepare regular sales reports and forecasts · Maintain accurate records of sales activities and customer information. · Monitor and manage the catering sales budgets. Education & Experience: · Minimum of 3 years of experience in catering sales or event planning. · Strong understanding of catering sales processes and best practices. · Excellent communication, interpersonal and leadership skills. · Proficiency in CRM systems and Microsoft Office Suite. · Experience with Monkey MSI, and ezCater Catering Platforms. Key Skills: · Sales Management · Customer Relationship Management · Sales Strategy and Execution · Operational Efficiency · Time Management and Self-Motivation · Communication and Presentation Skills · Problem-solving and Decision-Making

Job Description Job Title: SHP Housing Case Manager Reports to: Community Housing Coordinator Job Category/ EEO: Non-Exempt, Fulltime Department: Residential Services Remote: No Pay Range: $40,000- $47,000/year Position Purpose: The Supportive Housing Case Manger assists individuals with mental health diagnosis to obtain safe, appropriate housing and to maintain residential stability. Services provided may include identifying appropriate housing options, coordinating moves, coordinating services with other providers, determining client eligibility for housing programs, facilitate resolution of landlord/tenant conflict, and assisting client to develop daily living skills. Duties and Responsibilities • Provides advocacy and linkage to behavioral health, medical and community services., • Engage program participants for purposes of developing rapport and building trust;, • Locate appropriate rental units in neighborhoods; assist with contacting landlords and negotiating lease agreements consistent with program guidelines and approved budget caps., • Conduct apartment set-ups, especially focusing on assisting consumers with becoming acclimated to their new environment. Continuously monitor and assess consumers adjustment to their apartment and the surrounding community., • Assist participants to develop or enhance skills necessary to live successfully in the community, including awareness of rights, self-advocacy, and verbal negotiation, problem-solving, money management, housekeeping, personal hygiene, community mobility, shopping, nutrition management, leisure time activities., • Assist in resolving consumer conflicts with neighbors and/or landlords., • Maintain case records and all required documentation consistent with OMH, ECDMH and agency guidelines., • Assists with admission and orientation of new residents; assure timely processing of all paperwork., • Ensures continuity of residents' entitlements through timely submission of required forms and documentation, • Responsible for resident discharge process including all applicable paperwork., • Develop effective working relationships with agency employees and other service providers., • Regularly provides supervisors of pertinent information regarding the status of program participants., • Know and support agency and program vision, mission, goals, objectives, policies, and plans., • Participate in other agency activities as a team member., • Prepares and submits monthly, quarterly, and annual reports on a timely basis., • Attend staff meetings, individual supervisory meetings, and other meetings and complete agency training, as required., • High School Diploma and five (5) years full time work experience working in the Human Service Field., • One (l)year paid experience in direct service position to persons with handicapping Disabilities preferably in a residential setting preferred, • Must be computer literate (Word, Excel, Outlook);, • Must have use of an automobile and valid driver's license with evidence of good driving record., • Ability to work independently and initiate change., • Possess an even temperament., • Have strong negotiation, judgement, problem solving organizational and time management skills., • Work effectively within a team setting., • Have superior interpersonal skills in collaborating with other providers and person-centered community support systems., • Value cultural difference, collaborative efforts, and person-centered services., • Demonstrate excellent verbal and written skills. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The job specifications cited in this Job Description are not to be interpreted to be a complete list of all the qualifications and performance expectations needed to perform this job adequately. Management can at its discretion add, drop, or change at any time the duties, responsibilities and expectations of this job.

Job Description Job Title: Community Health Educator Position Status: Full Time (hours vary based on youth school schedules) Position Classification: Non-Exempt Remote: No Department: CAPP Immediate Supervisor: Health Education Coordinator Salary: $48,924 Job Summary: The Community Health Educator is responsible for teaching youth, ages 10-21, a health-related curriculum addressing teen pregnancy, HIV/AIDS, and sexually transmitted infections, in a way that engages and equips clients with correct information, support, and evidence-based, best health practices so that youth and young adults have good Behavioral, Social-Emotional, and Physical Health and the spread of HIV and other STD/STI is reduced. Candidate must be dedicated to working with diverse populations and inner-city residents. Supervisory Duties: This position has no supervisory duties Essential functions: Percent of time: Primary Position Responsibilities 90% Facilitation of Evidence Based Programming • Demonstrates comfort, confidence, objectivity, and full support for educating youth and young adults about teen pregnancy, HIV/AIDS, and sexually transmitted infections., • Demonstrates sensitivity to and cultural literacy about different opinions, sentiments, and beliefs., • Maintains clarity about one's own comfort level with certain sexual topics and avoids inserting one's own bias and beliefs., • Facilitates evidence-based curricula with fidelity to promote abstinence, delay the onset of sexual activity, and reduce risky behaviors., • Administers pre- and post-surveys collecting student data from program sessions., • Implements, coordinates, and monitors activities across multiple systems to improve health and quality of life outcomes for youth and their families., • Ensures that knowledge of family planning, growth and development, sexually transmitted diseases, and other health related concerns are up to date so that information presented is accurate and current., • Works in a professional manner with the adult staff at sites where programming is to occur, building good working relationships with client system representatives., • Builds respectful, person-centered relationships with youth and young adults using a trauma-informed approach. Welcomes and works with youth of all backgrounds including LGBTQ youth., • Demonstrates increasing knowledge and understanding of youth and young adults' developmental opportunities and challenges., • Acts as a health advocate by referring participants or parents to services available in the community as needed (e.g., family planning, health insurance, etc.) Documentation, Tracking, and Consistent Use of the Online Reporting System 5% • Understands contractual requirements and current status of grants and submits informed and thorough monthly reports. Education: • Bachelors from an accredited college or university in a health-related field and one year of full-time experience in a recognized youth service agency (OR), • Bachelors from an accredited college or university (any major) and two years of full-time experience with health education including teen pregnancy prevention, HIV/AIDS, and sexually transmitted infections. Required Skills/Abilities • Must have a car and a valid NYS Driver's License, • Must have passion for educating youth, young adults, and others about sensitive topics., • Demonstrated comfort and skill in public speaking to small and large groups, clearly and concisely explaining ideas, in a manner that keeps people's attention., • Strong interpersonal skills with excellent oral and written communication skills, • Fully proficient in Microsoft Office and experience with electronic health records Sitting, standing, stooping, bending, standard lifting up to 35 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. Must be able to work in varied weather conditions and outdoors during summer months. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment. The job specifications cited in this Job Description are not to be interpreted as a complete list of all the qualifications and performance expectations needed to perform this job adequately. Management reserves the right to modify duties as necessary. At its discretion, management can add, drop, or change this job's duties, responsibilities, and expectations at any time. This job description does not constitute an offer of employment, continuous employment, or an employment contract. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position BFNC is an EEO employer. This job description does not constitute an offer of employment, continuous employment, or an employment contract.

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping adults in our community? Apply to be a Senior Care Coordinator today! “The best thing about coming to work at Horizon Health Services is knowing that I am given the opportunity to make a difference within the community, and, knowing that I am supported by my amazing team!” –Natalie, Advanced Practice Care Coordinator What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Senior Care Coordinator at Horizon, you will… • Conduct comprehensive member assessments and develop care plans that identify member needs and strengths., • Be responsible for independently managing a caseload of approximately 40 members., • Travel to meet high risk members in their homes or in the community., • Connect members to resources and services in the community., • Collaborate with members care team to ensure proper care is being delivered., • Creatively problem solve with members around practical obstacles, to meet their needs., • Gain supervisory experience by supervising interns. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!, • Employer-Paid AAA Membership: Care Coordinators receive a AAA single membership plan, fully covered by Horizon., • Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University., • Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assists with reducing administrative burden and enhancing quality documentation/clinical outcomes. We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • Bachelor’s Degree in a Human Services related field OR Credentialed Alcoholism and Substance Abuse Counselor (CASAC) required., • Two or more years of experience providing health home care coordination services required., • A clean, valid, NYS driver’s license, three years of driving experience, and reliable transportation to travel locally on a regular basis required., • Excellent verbal and written communication skills., • Ability to work independently while also being part of a large team. 1000 Young St. Suite 500 Tonawanda, NY 14150 Hours: Monday through Friday - no weekend hours in this position! This position has a schedule from 8:00 AM - 5:00 PM on Monday – Thursday, and on Friday’s 8:00am-2:00pm. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $22.95 - $24.00. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $4,800, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Local travel between worksites, • Mobility required involving repetitive wrist, hand, and finger movements., • Handling light duties, occasionally lifting objects up to 20 pounds Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Site Supervisor Job Title: Site Supervisor Reports to: Licensed Housing Coordinator Job Category/ EEO: Exempt, FT 12 months, on call, Manager Department: Residential Services Remote: No Pay Range: $60,406 Position Purpose The Site Supervisor is directly responsible for overall client care and facility maintenance within assigned residence sites. The Site Supervisor has primary responsibility for supervision of direct care staff and for development, implementation, and review of Individual Service Plans. Reporting Relationships The Site Supervisor reports directly to the Site Coordinator. PRINCIPAL DUTIES AND RESPONSIBILITIES • Assure that standards of housekeeping, maintenance, health, safety and general appearance of the residence are met; inspect facilities on a regular basis and report necessary repairs and equipment replacement in a timely manner., • Prepares for Office of Mental Health site visits, by ensuring that sites and charts are always in audit ready condition., • Implement Agency medication administration policy and procedure., • Implement fire safety procedures including monthly, unannounced fire drills., • Review daily notes on a regular basis., • Promptly report any identified problems., • Ensures that the programs have the staffing, competencies, and ongoing professional education and development required to serve clients and deliver on contractual obligations., • Assure that the rights and dignity of residents are maintained at all times; assure that resident grievances are processed in a timely manner., • Orient new residents and complete required paperwork., • Develop and implement Individual Service Plans. Regularly and routinely document resident progress toward goals in accordance with Agency policy., • Assist with management of resident discharges., • Develop and maintain effective working relationships., • Assure timely reporting and review of untoward incidents and events., • Participate in regular and unplanned meetings., • Initiate emergency procedures when indicated., • Plan and implement resident activities., • Direct menu planning, food shopping and meal preparation, in cooperation with residents., • Always ensure necessary and appropriate site coverage., • Provide ongoing feedback to staff regarding work performance., • Conducts regular staff meetings., • High School diploma plus five (5) years' experience in Human Service-related field., • Able to demonstrate at least (1) one year of supervisory experience., • Evidence of commitment, sensitivity, and creativity in working with and for individuals with handicapping disabilities, • Experience in developing service plans and conducting assessments., • Must have a flexible schedule., • NYS Driver's license with evidence of good driving record, • Ability to work independently and initiate change., • Possess an even temperament., • Have strong organizational and time management skills., • Work effectively within a team setting., • Have strong data management and analysis skills., • Have superior interpersonal skills in collaborating with other providers and consumer centered community support systems., • Have superior conflict resolution skills., • Value cultural difference, collaborative efforts, and person-centered services., • Demonstrate excellent verbal and written skills.

Job Description Position Summary: The Wraparound Care Coordinator provides home-based services to assist youth and families within the Erie County System of Care and who are receiving services through Erie County Department of Social Services. Care Coordination is provided through strength-based, individualized service planning. Linkages, coordination, and monitoring of services to improve and promote family stability are the focus of services. Major Responsibilities/Activities: • Provides home based services to families in Erie County utilizing the MiiWrap Care Coordination model, • Utilizes a strengths-based family driven approach to services, • Partners with children, parents, guardians, Erie County Department of Social Services and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from, • Conducts assessments throughout duration of the case, • Provides education, care coordination, and community linkages as appropriate, • Conducts face to face contacts with families, • Conducts Child and Family Team meetings each month, • Participates in trainings required by stakeholders and agency, • Maintains timely and accurate documentation in two systems, • Solid writing and verbal communication, • Strong engagement skills and ability to engage with diverse populations, • Flexibility related to scheduling, • Familiarity with computer applications (i.e. Word, Excel, Outlook), • Familiarity with Fidelity EHR and Connections are a plus, • Bi-lingual ability is a plus, • Bachelor’s Degree or Master’s Degree in a human services related field plus 1 year experience in a professional or internship human services setting. *Experience must be providing direct care services or linkage services to at risk youth/children and families., • Valid NYS Driver’s License and adequate auto insurance Competitive pay rate of $21.512 per hour based on a 37.5 hour work week CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA Retirement, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • 403(b) Right Away and Employer-Contributions After Two Years Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Jenny Bour with Robert Half is working with a well-established organization that is seeking a detail-oriented Accounts Receivable & Billing Coordinator to join their Business and Finance team! This Accounts Receivable & Billing Coordinator role is responsible for cash receipt applications and private insurance billing functions, ensuring accuracy and compliance in all financial transactions. This excellent opportunity is located in Cheektowaga NY and offers a hybrid schedule! Key Responsibilities • Apply daily cash receipts and client copayments in the AR system., • Prepare private pay billings and statements., • Maintain weekly spreadsheets for government vouchers and payment logs., • Complete and pursue payment logs for government contracts., • Interact with clients regarding account information, including processing payments over the phone., • Provide billing support to AR Billing Reimbursement Coordinator II as needed., • Assist with aging reports, collections, and preparation of A/R work papers for audits., • Maintain organized filing systems for billings and cash receipts., • Ensure compliance with HIPAA regulations and maintain client confidentiality., • Demonstrate excellent customer service and phone etiquette., • Participate in quality improvement processes and maintain positive working relationships across the agency. Qualifications • Associate’s Degree in Accounting or equivalent experience., • Minimum 2 years of billing and cash experience; medical or insurance setting preferred., • Proficiency in Microsoft Excel and knowledge of accounting principles.

Job Description Job Title: Health Education Coordinator Position Status: Full Time (hours vary based on youth school schedules) Position Classification: Exempt Remote: No Department: CAPP Immediate Supervisor: CAPP Program Director Salary: $60,500-$62,000 Job Summary: The Health Education Coordinator is responsible for training and the supervising of the Health Educators. Additionally, as a supervisor the Health Education Coordinator is responsible for any supervisory needs of the Health Educators and reports directly to the Program director. The Health Education Coordinator is also responsible for teaching youth, ages 10-21, a health-related curriculum addressing teen pregnancy, HIV/AIDS, and sexually transmitted infections, in a way that engages and equips clients with correct information, support, and evidence-based, best health practices so that youth and young adults have good Behavioral, Social-Emotional, and Physical Health and the spread of HIV and other STD/STI is reduced. Supervisory Duties: • Ensure timely completion of required documentation and reports, • Manage daily operations by assigning tasks and monitoring outcomes, • Provide supervision, coaching, and performance evaluations for staff, • Address disciplinary issues and recommend terminations per policy, • Maintain consistent program coverage, • Guide staff through individual and group supervision, including co-facilitation, • Evaluate staff performance and ensure quality service delivery Program Operations 90% • Demonstrates effective leaderships qualities and works well with others., • Demonstrates sensitivity to the needs of team members and adapts approach as needed, • Ensures the training of new Health Educators and retention of skills for current Health Educators, • Holds weekly meetings to plan the direction of programming., • Ensures good stewardship over agency property and finances, • Responsible for accurate reporting of information to stakeholder, • Ensures notes and information are reported to stakeholders in a timely manner, • Maintaining professionalism and exudes leadership on a daily basis, • Able to execute creative problem solving and solutions, effectively manage the needs of clients and peers., • Demonstrates comfort, confidence, objectivity, and full support for educating youth and young adults about teen pregnancy, HIV/AIDS, and sexually transmitted infections., • Demonstrates sensitivity to and cultural literacy about different opinions, sentiments, and beliefs, • Maintains clarity about one's own comfort level with certain sexual topics and avoids inserting one's own bias and beliefs, • Facilitates evidence-based curricula with fidelity to promote abstinence, delay the onset of sexual activity, and reduce risky behaviors, • Administers pre- and post-surveys collecting student data from program sessions, • Implements, coordinates, and monitors activities across multiple systems to improve health and quality of life outcomes for youth and their families, • Ensures that knowledge of family planning, growth and development, sexually transmitted diseases, and other health related concerns are up-to-date so that information presented is accurate and current., • Works in a professional manner with the adult staff at sites where programming is to occur, building good working relationships with client system representatives., • Supports the Director of Community Education by seeking out potential sites for evidence-based programming and health outreach events., • Builds respectful, person-centered relationships with youth and young adults using a trauma-informed approach. Welcomes and works with youth of all backgrounds including LGBTQ youth., • Demonstrates increasing knowledge and understanding of youth and young adults' developmental opportunities and challenges, • Understands contractual requirements and current status of grants and submits informed and thorough monthly reports Education: • Bachelors from an accredited college or university in a health-related field and one year of full-time experience in a recognized youth service agency (OR), • Bachelors from an accredited college or university (any major) and two years of full-time experience with health education including teen pregnancy prevention, HIV/AIDS, and sexually transmitted infections. KNOWLEDGE AND SKILL REQUIREMENTS • Must have a car and a valid NYS Driver's License, and use of reliable transporation., • Must have passion for educating youth, young adults, and others about sensitive topics, • Demonstrated comfort and skill in public speaking to small and large groups, clearly and concisely explaining ideas, in a manner that keeps people attention, • Strong interpersonal skills with excellent oral and written communication skills, • Fully proficient in Microsoft Office and experience with electronic health records Sitting, standing, stooping, bending, standard lifting up to 35 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. Must be able to work in varied weather conditions and outdoors during summer months. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment. The job specifications cited in this Job Description are not to be interpreted as a complete list of all the qualifications and performance expectations needed to perform this job adequately. Management reserves the right to modify duties as necessary. At its discretion, management can add, drop, or change this job's duties, responsibilities, and expectations at any time. This job description does not constitute an offer of employment, continuous employment, or an employment contract. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position BFNC is an EEO employer. This job description does not constitute an offer of employment, continuous employment, or an employment contract.

Job Description Our office, Precision Endodontics - West Seneca, is seeking a part time Patient Care Coordinator to join our busy specialty practice. You will also expand your professional network by traveling to our Williamsville location as needed. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: • Welcoming patients to the dental office, • Maintaining accurate patient records, • Answering all incoming calls and redirecting them or keeping messages, • Check, sort and forward emails, • Keep updates records and files, • Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.), • Ability to work Monday-Thursday from 8:00am-5:00pm and every other Friday Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: • Familiarity with office machines (e.g fax, printer ect.), • Strong communication and people skills, • Good organizational and multi-tasking abilities, • Problem-solving skills, • Customer service orientation, • A high school diploma Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between. Your Benefits & Perks: • BCBS High Deductible & PPO Medical insurance Options, • VSP Vision Coverage, • Principal PPO Dental Insurance, • Complimentary Life Insurance Policy, • Short-term & Long-Term Disability, • Pet Insurance Coverage, • 401(k), • HSA / FSA Account Access, • Identity Theft Protection, • Legal Services Package, • Hospital/Accident/Critical Care Coverage, • Paid Time Off, • Diverse and Inclusive Work Environment, • Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$16—$22 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

Job Description Overview Now Hiring! Facilities Operations Coordinator ???? Location: Facilities Management ???? Schedule: M-F, 8:30am-4:30pm ???? Pay: $25.65 per hour ???? Position Type: Full-Time Why Join Canisius University Canisius University serves approximately 2,500 undergraduate and graduate students. As a Catholic and Jesuit University, Canisius has its foundation in the fundamental values of academic excellence, leadership, faith and social justice. Canisius is committed to educating and preparing men and women to become leaders in their professions and their communities, and in service to humanity. The University is an equal opportunity employer committed to recruiting, supporting, and fostering a diverse community of outstanding faculty, staff, and students. What We Offer: ✅ Salary: $25.65 per hour* ✅ Comprehensive Insurance Benefits – Health, Dental, Vision, Life and Long-Term Disability available the first of the month after the employee’s date of hire ✅ 403(b) with Company Contribution – Plan for your future with confidence – contribution from the university is available after one year of employment ✅ Paid Time Off – Includes vacation time, personal time, sick time, and paid holidays ✅ Tuition Benefits – Available for full-time employees and their qualified dependents *Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate’s compensation package for this position will be provided during the interview process. Your Role as Facilities Operations Coordinator: Canisius University is accepting applications for a Facilities Operations Coordinator. This position coordinates projects including, but not limited to, new construction, renovation/alteration of existing spaces, restacking/relocation of departments/occupants, maintenance of existing building and campus infrastructure and other Facilities related assignments. The Facilities Operations Coordinator will support university operations by working with the various university constituencies to plan and execute daily work and projects in line with the strategic plan of the university. Facilities Management is a service department dedicated to support the University's Mission and its constituents by maintaining the facilities that are essential to the overall residential and educational environment within the framework of the Jesuit identity and ideals. These services include operation, maintenance, management, environmental health and safety. Facilities Management strives to plan, design, construct, operate and maintain facilities and grounds in a safe, efficient and fiscally responsible manner that is conducive to academic excellence serving all within our community. This is a full-time position reporting to the Director of Facilities Management. Key Responsibilities: ???? Support the Director of Facilities ???? Manage the maintenance/troubleshooting/repair of building components associated with but not limited to: roofing/masonry/carpentry/painting/flooring/windows/doors/locks/keying system. ???? Manage the maintenance/troubleshooting/repair of building components associated with but not limited to: • Plumbing/electrical/HVAC/other equipment., • Oversight of campus Building Management System. ???? Assist with the administration of disciplinary actions as necessary. ???? Procure goods and services in accordance with established policies. ???? Manage vendor contracted services. ???? Ensure that work in compliance with specifications, applicable safety regulation, building codes and university standards. ???? Manage campus safety issues to ensure compliance with applicable regulations, building/fire codes and NYS inspections. ???? Respond to emergency calls during business and non-business hours and direct corrective action to be taken. ???? Participate in the weekend coverage rotation schedule. ???? Perform other duties as may be assigned by the Director of Facilities. What You Need to Succeed: ✔ Qualifications: Education and Certifications • Bachelor’s degree in engineering, construction, facilities management or related field is a plus., • City of Buffalo Stationary Engineers license a plus., • Valid New York State Driver’s License with a good driving record is required per the University’s insurance provider. Knowledge, Skills and Abilities • Demonstrated project management, time management and organizational skills., • Excellent oral and written communication skills. Ability to follow instructions and express ideas effectively and concisely., • Strong interpersonal skills and the ability to work well in a team environment as well as independently., • Ability to stay current with industry best practices and technologies., • Ability to read and understand construction drawings., • Ability to work weekend, evening and holiday hours as required., • Computer proficiency with Microsoft Word, Excel, and the ability to learn additional programs, • Commitment to the Jesuit mission and tradition of Canisius University., • Eligible to work in the United States. Experience • A minimum of 5 years managerial experience in construction project management, building maintenance or related field. To apply, go to . The review of applications begins immediately and will continue until the position is filled. Please include your cover letter, resume and three references with their contact information, with your application. The Office of Human Resources at Canisius University utilizes an online recruitment management system. Individuals who need reasonable accommodation under the ADA in order to participate in the search process should contact the office of human resources at (716) 888-2240. Important Information: ???? Canisius University participates in E-Verify to confirm employment authorization. The E-Verify process is completed alongside the Form I-9 on or before your first day of work. For more details, visit and search "E-Verify."

Job Description Job Title: Program Coordinator ECDSS Staff Category: Full-Time Department: EPC200 Reports to: Director of Parenting Supervises: N/A FLSA Classification: Non-Exempt Effective Date: 2/20/25 Position Summary: This human services position is office-based and will work closely with Erie County Department of Social Services (ECDSS) Case workers to receive referrals for individuals mandated to attend parenting education through EPIC. The Coordinator will enroll participants in FIT (Families in Transition) virtual workshops, and serve as an accountability coach working with participants to prepare them for the sessions, ensure their attendance and be in the class as an observer, to create billable notes regarding the referred parent/guardian/caregiver. The Coordinator follows up individually, by video or office visit, to recap the class, discuss how learnings from the class will be implemented, and additional role-playing of the parenting strategies learned. Essential Functions: • Work directly with Erie County Department of Social Services to obtain referrals and promote parent training opportunities. Cultivate relationships with Child Protective Services (CPS) and Children’s Services (CS) to increase referrals. Cultivate independent community outreach to source referrals., • Enroll referred participants to appropriate parenting education groups., • Work very closely with internal FIT Coordinator to organize materials/paperwork., • Guide participants in EPIC programs which includes conducting initial conversation, communicating program content and dates, sending parenting materials to participants, reminders of workshop dates/times., • Attend workshops as an observer and monitor participants in EPIC programs., • Ensure completion of required case paperwork., • Enter case notes and record service-related tasks daily., • Provide weekly follow up and one on one support and parent coaching after each discussion group., • Serve as back-up FIT Facilitator on an as needed basis (training provided)., • Work with ECDSS Caseworker to maintain reporting requirements, data entry, evaluation forms, and other contract requirements., • Review assessments and refer parents to appropriate EPIC programming and other resources as needed., • Communicate with supervising director to maintain dignity and safety of participants, facilitators and staff., • Other relevant duties as assigned by management., • Maintain reporting requirements, data entry, evaluation forms, and other contract requirements through ECDSS Connections online system., • Report participant attendance to inquiring sites ensuring a valid release of information form is on file., • Prepare billing for finance as required., • Complete quarterly stakeholder reporting., • Work with Finance department on policies and procedures., • Ensure accurate data collection and data entry of participant information., • Completion of appropriate paperwork for tracking and recordkeeping. Knowledge, Skills and Abilities: • Strong personal initiative to motivate participants., • Strong communication skills to convey neutrality and supportiveness., • Strong attention to detail, organizational skills to ensure participants’ attendance., • Strong ability to multitask and meet deadlines., • Confidence speaking during needs assessment consultations and in group settings., • Effectively build and maintain external and internal relationships and provide a high level of service., • Ability to work within a team structure as well as independently., • Competency working with diverse cultural and ethnic populations., • Ability to interact with participants using a strengths-based approach., • Demonstrated capability to conduct oneself in a calm and professional demeanor when dealing with people and/or with difficult situations., • Ability to maintain participant confidentiality at all times., • Comfortable working with at risk participants, including those with mental health diagnosis., • Associate’s degree in a related field and a minimum of three (3) to five (5) years’ relevant experience or Bachelor’s degree in a related field and a minimum of two (2) years’ relevant experience or Master’s Degree and one (1) year’s relevant experience in Human Services. Prior experience as a trainer or teacher is valuable., • Case management and systems navigation experience., • Experience connecting people in need to resources (food, shelter, transportation)., • Computer skills including proficiency in Microsoft Word and Excel., • Database experience, Salesforce experience preferred (will train)., • Experience working with ECDSS and Connections systems helpful (will train). The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Mainly weekdays, but must have the flexibility to work schedule that is accommodating to participants, which includes some evenings and weekends., • Must have a suitable remote/work space to attend and/or facilitate virtual workshop., • While performing the duties of this job, the employee is regularly required to stand, walk, and sit for long periods of time., • The employee is required to regularly reach with arms and hands; use hands to handle. Hands and fingers frequently perform repetitive motion including typing/keying., • Occasionally the employee will lift and/or move up to 50 pounds., • This job requires close vision, peripheral vision, depth perception and the ability to adjust focus., • Employee is required to regularly talk and hear., • Must have reliable transportation.

Job Description Elevate Your Career as a Site Manager with Clean Team Inc. About Us: At Clean Team Inc., we take immense pride in delivering exceptional service, constantly striving to exceed our clients' expectations. Achieving this level of excellence requires outstanding, driven, and organized leaders who can manage our accounts and coordinate our team members. If you're ready to be a part of a dynamic and growing company, we want you on our team! Position Overview: Clean Team is actively seeking passionate individuals to join us as a Site Manager. As a Site Manager, you will play a vital role in supporting upper branch management to ensure the seamless operations of our branch. Your role is critical in ensuring a well-managed, efficient and customer-focused cleaning operation. Why Choose Clean Team: You will thrive at Clean Team if: • You are committed to providing customers with the highest quality service., • You are hardworking, a gracious team member, and can handle the nitty-gritty details., • You seek an opportunity to work independently, utilizing your leadership skills. Job Type: Full Time Anticipated Schedule: Mondays through Fridays (2:30 pm-11 pm) Responsibilities: As a Site Manager your responsibilities will include: • Report to the Operations Manager and keep them informed about the site's activities., • Train new cleaners and provide ongoing support and training to the team., • Ensure that the daily/nightly cleaning task schedules are followed., • Conduct daily or nightly inspections to maintain high cleaning standards., • Responsible for ordering supplies, chemicals, equipment, and consumable products., • Ensure that the cleaning tasks are completed within the budgeted hours., • Monitor and ensure that our cleaners are in Clean Team shirts or uniforms and using the required personal protective equipment (PPE) for the specific account., • Communicate with the staffing coordinator when there is a need to fill open positions., • Provide friendly service and communication to our customers., • Attend to customer needs and requests promptly., • Send in a daily or nightly recap to keep everyone updated on the site's activities., • Make sure the building is armed and secured after the cleaning tasks are completed. Qualifications: To excel in this position, you should be: • Skilled at making quality decisions., • This is a manager-in-training position that will be at one location only., • Site Managers are required to have a valid driver's license, reliable transportation, and proof of car insurance. What We Offer: Join Clean Team and enjoy: • Opportunities for career advancement., • Ongoing training to enhance your skills. Clean Team is a regional commercial janitorial company with a 25-year legacy of growth and expansion. Be a part of our continued success! Required Experience: Supervisor: 1 year Required License or Certification: Driver's License and Reliable Transportation If you have at least 1 year of supervisor experience, possess the required license, and are ready for a fulfilling career with growth opportunities, apply now to become a valued Site Manager at Clean Team Inc. Join us on our journey of excellence! Zip Code: 14216 Job Posted by ApplicantPro

Job Description Haven House Domestic Violence Shelter is seeking an energetic, empathetic individual that wants to make a direct and positive impact on the lives of individuals experiencing domestic violence and their children. Join the dedicated team of advocates in Erie County's only licensed domestic violence shelter. Shift Information: Every Tuesdays-Saturdays (Tuesdays-Fridays 7am-3pm and Saturdays 8am-4pm). Major Responsibilities/Activities: • Individual supportive listening/counseling services to adult shelter residents and conduct crisis intervention as needed., • Conduct group sessions, when needed, to include House Meetings support groups, conflict resolution sessions, etc., • Retain up-to-date case files and progress notes., • Maintain necessary records, statistical information, activity sheets, documentation, logs that are pertinent to the position and to the program to ensure the flow of communication., • Engage in case conferences and case reviews as assigned., • Attend program meetings regularly and initiate and engage in creative programming to benefit shelter residents or staff., • Meet the primary needs of residents during an assigned shift (i.e., token distribution, supplies, etc.), • Meet the needs of working in a 24-hr residential facility (i.e., assist with cleaning, filling supplies, etc.), • Transporting residents in an agency vehicle to their appointments., • Engage in community presentations, if necessary., • Provide administrative duties (making copies, compiling client intake files, etc.) as needed., • Provide legal and social services advocacy for shelter residents., • Provide coverage for the crisis telephone hotline., • Remain alert at all times. All shifts are awake shifts. Employee is not permitted to nap or sleep at any time during their working hours., • Remain cognizant about any physical plant emergencies that must be rectified or security breaches that must be reported., • Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions., • Participates and contributes to program Quality Improvement process., • Promote the empowerment of all people as defined by the Social Work profession and Domestic Violence Movement, adhering to the principles of trauma-informed care, • Perform other related duties deemed necessary by program coordinator., • Must maintain and submit all of the required documents and comply with all aspects of the Vehicle Safety and Usage Policy., • Utilize Agency phone and email systems following standard customer services protocol. This includes: answering the telephone in a timely and professional manner, directing calls appropriately and returning phone and email requests promptly. Demonstrate excellent phone etiquette and customer service skills. Also demonstrate knowledge of agency programs and services., • Bachelor of Social Work degree (BSW) or any related field; or Associates Degree with experienced required., • Must have a Valid NYS Driver’s License and continued automobile insurance., • Be able to function as a member of a team., • Work within a busy, fast-paced office setting, • Abide by a smoke-free work environment., • Work a variety of shifts on a rotating basis to include evenings, weekends and holidays., • Bi-lingual skills (English/Spanish) appreciated., • Prior domestic violence experience or prior experience working with victims of trauma appreciated., • CPR or nursing skills appreciated. Essential Physical Requirements: • Frequently move about inside and outside the office in reaction to situations and duties., • Frequently communicate accurate information with coworkers, clients and children who will use the agency services., • Frequently operate a computer and other office machinery, such as a calculator, copy machine, printer and phone system., • Must be able to understand the written and spoken word and respond effectively during the majority of time spent on the job., • Must be able to learn and comprehend basic instructions and orientation to job., • Must be able to multi-task on a frequent basis., • Frequently participate and coordinate with others regarding work situations and decisions., • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • 403(b) Right Away and Employer-Contributions After Two Years (1000 hours each year) Child and Family Services is an Equal Opportunity Employer: Child + Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child + Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Program Summary: Child and Family Services (C+FS) Haven House equips survivors of domestic violence with tools and resources to stop the cycle of abuse, supporting them as they build a violence-free life and new legacy. Haven House is an integral part of the 150+ year legacy of our agency and helps fulfil our mission of nurturing a healthy and more equitable Western New York for the benefit of current and future generations. Position Summary: The Domestic Violence Advocate works in a variety of environments to provide outreach, crisis intervention, safety planning and referrals for victims of domestic violence. Advocates may be located in police agencies, courts, CPS, or in other non-traditional social work environments. Major Responsibilities/Activities: • Provide telephone and in-person crisis intervention, risk assessment, safety planning, counseling and referrals to victims of domestic violence, • Provide information, referral and direct linkage to individual, group and family counseling and other community resources, with a focus on self-sufficiency and meeting basic needs, process applications for emergency cell phones and home alarms, • Provide follow-up services to assure linkage with appropriate agency and follow-through with criminal and/or civil justice system, • Provide legal advocacy and/or court accompaniment, including providing assistance in preparing court documents. Includes engaging in collaborative working relationship with police and court personnel, including the presiding judge, resource coordinator, assistant district attorney or any other relevant parties, • Assist victims with completing NYS OVS and/or CVB Claims Applications, • Maintain up-to-date statistics, case notes and summary reports as required, including reports for funding sources, • Attend Haven House staff meetings, trainings and regularly scheduled supervision, • Provide occasional coverage in the shelter, • Provide outreach visits for clients, when necessary, • Engage in staff development to ensure continued professional growth, • Model and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions, • Bachelor of Social Work degree (BSW) or equivalent education and experience with at least two (2) years paid professional experience, • Bi-lingual skills (Spanish-English) preferred, • NYS driver's license and continued automobile insurance, • Professional domestic violence experience preferred CFS offers full-time employees the below benefits to support our employees and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)

Job Description Our client, Life Safety Engineered Systems, is a proud, family-owned business headquartered in Buffalo, NY, serving clients nationwide for over 25 years. They specialize in delivering dependable, high-quality fire protection, life safety, and security solutions tailored to meet the unique needs of each client. Our client's mission is simple yet vital: to protect people and property with excellence, professionalism, and genuine care. Position Overview: Client Support Coordinator The Client Support Coordinator is a key member of our operations team, ensuring smooth service delivery by managing work orders, maintaining accurate service records, and providing prompt, professional support to both clients and affiliates. This role requires excellent communication skills, a strong attention to detail, and the ability to thrive in a fast-paced, team-oriented environment. Key Responsibilities • Receive and accurately enter client work orders using internal systems, • Review service quotes from affiliates for accuracy and proper pricing, • Provide outstanding support to internal departments, external clients, and service affiliates, • Access, review, and manage service data for reporting and client updates, • Address scheduling-related inquiries and escalate complex issues to Account Managers, • Build strong working relationships with clients and affiliates through phone and email communication, • Collaborate with the Client Support team to continuously improve accuracy, efficiency, and responsiveness, • Follow all company policies, procedures, and industry compliance standards, • High school diploma or GED, • Strong verbal and written communication abilities, • Comfortable handling a high volume of calls while managing multiple tasks, • Ability to prioritize effectively and meet deadlines in a dynamic environment, • Flexible, self-motivated, and open to feedback, • Proficient in email communication with a clear, professional tone, • Exceptional attention to detail and commitment to accuracy, • Independent problem-solving skills and strong organizational habits, • Basic proficiency in Microsoft Office (Outlook, Word, Excel); familiarity with service platforms is a plus, • 401(k) with company match, • Health, dental, and vision insurance Ability to Commute and Work Full Time in Person: • Cheektowaga, NY

Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequit

Flow Control Group Industrial Solutions of New York.Industrial Solutions of New York is a mechanical company founded in 1996 that specializes in pump and electric motor repair across the tri?state area.As a subsidiary of Flow Control Group, we combine on?site expertise with a broad network of suppli

A mechanical solutions provider in New York seeks a Technical Service Coordinator to enhance customer experience through effective service request coordination and technician management.The ideal candidate will have over 3 years of experience in a technical support role, strong knowledge of electric

We are looking for a motivated and experienced Project Coordinator to join our Factory Training team.The role requires a highly organized mindset, a passion for driving multiple projects, and an unparalleled ability to pull people together to make things happen.This requires you to be extremely deta

Be part of our success story as a Amazon Logistics Coordinator (Remote) to assist with organizing, stocking, and general upkeep, adapt to shifting priorities and business needs, and provide excellent service to customers and team members.

Help us succeed as our next Coca-Cola Logistics Coordinator (Remote) to maintain accurate records and documentation, provide excellent service to customers and team members, and follow safety procedures and company policies. To excel in this position, you should have a willingness to learn and adapt

Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequit

Help us succeed as our next Amazon Logistics Coordinator to assist with processing returns and exchanges, provide excellent service to customers and team members, and gain knowledge of company offerings to better serve clients.

Make an impact in the role of Costco Logistics Coordinator to maintain accurate records and documentation, respond promptly to inquiries and resolve basic issues, and provide excellent service to customers and team members.Other duties include assist with organizing, stocking, and general upkeep, ma

Job DescriptionSalary: 15.50-16.50 Overview: Implement organized lessons and activities to support students' learning and engagement. Care Coordinator s are the heart and soul of our program. They are the support staff that our students rely on to show up with a positive attitude, active body, and ready-to-play. Qualifications: Minimum education, experience, and certification requirements: • Minimum of a high school diploma,, • Experience working in childcare, with children, and/or in an educational setting preferred, • 6 months of customer service and/or previous work experiences Job Expectations: In addition to the following expectations, all Care coordinators (CC) are expected to perform other reasonable duties or tasks as assigned: • Program Expectations:, • Create a welcoming learning space for the children, • Implement the preplanned lessons with the children, • Make Meaningful connections with students while supervising them, • Support team members by CCeaning and organizing the program space each day, • Interpersonal Expectations:, • Actively and CCearly communicate with team members, • Avoid gossiping and oversharing with team members, • Conduct appropriate conversations in front of/ with children, • Communicate professionally and constructively with Coordinators and administration, • Have accountability for your own actions, • Demonstrate a high level of dependability in all aspects of the job, • Core Competency:, • Demonstrates and maintains job-related knowledge, • Continues to grow and seek out new skills to perform the job effectively, • Can stay on task and efficiently manage time while directing a group of children, • Shows kindness and professionalism to all guardians, coworkers, and adult personnel in the building, • Shows willingness to float between all different age groups and learn about all children in the program, • Responds to change positively and direction, • Consistently provide direct, competent supervision of the children, • LE3 Core Values: above all else, CC are expected to uphold all LE3 core Values while working on site, • Learn & Play: actively engages in play-based learning with children and encourages positive attitudes such as imagination & curiosity, • Empower & Celebrate: empowers students to be independent and confident while celebrating individuality, encourages authenticity, and promotes personal well-being, • Engage & Model: creates an engaging and safe environment for students to learn & play while modeling positive behaviors and interactions for staff and students alike Hours: Depending on the Care Coordinatorss' availability and LE3 location the opportunity to work morning hours are available. • Most often the hours available for Care Coordinators are offered positions for:, • Shift: Monday-Friday, Must work 2 days per week, • School Year: 1:00 pm-6:00 pm, • Summer Program: 7:00 am-6:00 pm Job Offer: We have two employment offers throughout the calendar year; the school year (Sep-June) and the summer (July-August) All job offers are signed with a 90-day probationary period. After this period of time, the CC is eligible for: • A performance-based wage change, • Benefits & perks, • Promotional opportunities Working Conditions: Most buildings cover the following working conditions: • Exposures encountered: many LE3 programs have varying noise levels depending on the day, time of year, and activity. Outside of noise level, most sense exposures are common. There are times in which lessons/crafts require extra hands and supervision due to being messy, • Essential physical requirements are not limited to but inCCude walking, running, CCimbing stairs and playground structures, squatting/sitting on the floor, and standing for a minimum of five hours., • Regularly uses fingers to feel, type, and assist using fine motor skills to tie shoes, zip coats, etc., • Regularly required to communicate verbally and in writing, required to switch communication styles based on audience., • Physical effort/lifting/carrying: up to 20 pounds

Customer Service / Remote] - Anywhere in U.

Monitor ongoing services and therapist performance for a number of children including Special Education, Speech Therapy, Physical Therapy, Occupational Therapy and Autism Services. The Service Coordinator combines the traditional case management activities of organizing and coordinating needed servi

As a Customer Relations Coordinator, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.

We have an opening for a talented American Airlines Operations Coordinator to adapt to shifting priorities and business needs, provide excellent service to customers and team members, and manage daily responsibilities with a focus on quality and efficiency.

Job DescriptionDescription: Venture Forthe Inc. is a premier home and community-based care agency serving individuals across multiple states, built on the belief that every person deserves the right to remain independent and in control of their own choices. We proudly advocate for the needs, preferences, and goals of those we serve, empowering each individual to shape their own path at every stage of life. Program Coordinator – Weekend Operations & Participant Support Are you a strong communicator, natural problem-solver, and supportive leader who thrives in a dynamic environment? Join our growing, multi-state organization as a Program Coordinator, where you’ll play an essential role in supporting participants, guiding staff, and ensuring seamless program operations. What You’ll Do As a Structured Day Program Assistant Manager, you’ll help create a safe, engaging, and supportive environment for individuals with Traumatic Brain Injuries (TBI) and other eligible participants enrolled in the New York State Medicaid Waiver for TBI and Nursing Home Transition & Diversion (NHTD) programs. You’ll ensure high-quality operations while maintaining compliance with waiver requirements, individual service plans, and best practices in supporting individuals with cognitive, physical, and emotional challenges. The Assistant Manager helps manage day-to-day program operations, supervises staff, assists with planning and facilitating on-site and community-based activities, and maintains a safe and inclusive environment. The position also supports weekend operations as assigned by the SDP Manager and is responsible for promoting participant engagement, well-being, and program consistency. Participant Support & Program Operations • Help onboard new participants, including walkthroughs, documentation, authorizations, and assessments., • Develop weekend activity schedules and coordinate special events., • Support transportation coordination, including reviewing MAS standing orders and communicating with providers., • Lead weekend program operations, supervise staff, and ensure a safe, organized program environment., • Ensure food services meet program needs., • Remain on-call during operating hours for urgent issues or site-based emergencies., • Report and document incidents according to agency guidelines and coordinate follow-up. Quality, Compliance & Documentation • Monitor daily notes for accuracy, completion, and Medicaid compliance., • Maintain organized physical and electronic program records., • Track petty cash and maintain receipt documentation., • Leadership & Team Support, • Monitor and document staff attendance, performance, and policy concerns., • Mentor staff on behavioral strategies, waiver requirements, and participant-support best practices., • Participate in clinical team meetings (CTMs) as needed., • Customer Service/Interpersonal Skills:, • Maintains a professional and positive office presence, • Works cooperatively with supervisors and colleagues, • Contributes to a friendly, supportive, and respectful work environment, • Demonstrates professional appearance, communication, and conduct, • Recognizes limitations and seeks guidance appropriately Physical Demands: • Ability to work in a dynamic program environment with participants requiring varying levels of support, • Frequent standing, walking, bending, kneeling, and reaching., • Ability to lift and carry up to 20 pounds and provide physical assistance when needed, • Ability to perform tasks requiring fine motor skills, such as assisting with personal care or adaptive equipment Hours: Wednesday – Sunday, base of 40 hours weekly. *Weekend availability is required, as the Assistant Manager leads all weekend program operations. We offer a full benefits package including health insurance with employer contribution) vision insurance, dental insurance, short term disability supplement, critical illness, FSA/DCA, Health Saving Account, Employer Assistance Program , hospital indemnity, Employee Discount Programs PTO, 401k w/ match, and more, plus room for growth and advancement! Venture Forthe Inc. is an Equal Opportunity Employer and prohibits Discrimination and Harassment of any kind. Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Requirements: Education and Experience: • Minimum requirement of Associates degree in Human Services or related field, • Certified New York State Personal Care Aide (PCA), or willingness to complete PCA training upon hire., • Minimum 2 years of experience coordinating adult structured day services or waiver program services OR 2 years of experience working with individuals with TBI, cognitive impairments, disabilities, elderly populations, and/or neurodiverse individuals, • Familiarity with the New York State TBI & NHTD Medicaid Waiver programs preferred

Up to $42K per year + bonuses / Medical, dental & vision / 401k / PTO - As a Member Service Coordinator, you will: Conduct member outreach (telephonic, text and email) to schedule and confirm appointments; Effectively leverage practice management systems, EMRs and other tools to obtain patient data

Job DescriptionOne Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation. Hiring Immediately! About the Role: We’re seeking an Event Sales Representative responsible for interacting directly with homeowners at community events, festivals, and home shows across the area. Your goal is to generate leads and appointments for our sales team while representing the brand with professionalism and enthusiasm. This entry-level, part-time position offers paid training and a chance to build valuable skills in sales, negotiation, strategic planning and closing techniques. It’s a great opportunity to explore your creative side of communication while having fun with the 3rd largest home remodeling company in the country. We value customer-facing experience in any industry. While backgrounds in areas such as sales, hospitality, retail, food service, education, or service are common examples, we welcome experience from any role that involves strong communication, adaptability, and interpersonal skills—qualities that are essential for success in this position. While direct event marketing experience is a plus, it is not required. Typical Event Day Overview: - Location/Transportation Requirements: Event Sales Representative must travel to various event locations such as home shows, community festivals, craft shows, and other local events with high foot traffic; typically, within a designated region. Reliable transportation is essential to ensure timely and consistent attendance. - Setup & Physical Requirements: Event Sales Representative are expected to set up branded booths or displays, which may include signage, promotional materials, and product samples. This role requires the ability to lift and transport items weighing up to 50 pounds as part of the setup and teardown process. - Engagement: Throughout the event, representatives actively approach attendees or shoppers, initiate conversations, and introduce the company’s products or services. - Lead Capture: Gather customer information, answer questions, and qualify leads for follow-up by the sales team. - Brand Representation: Representatives maintain a professional, friendly demeanor and ensure the brand is positively represented. - Duration: Events typically last several hours, often requiring agents to stand and interact continuously for up to 8 hours. - Schedule: Most events occur on weekends or evenings to align with peak attendance times. We're hiring in the Buffalo metro region and surrounding areas.Core Role Responsibilities • Enthusiastic communication with a customer audience to generate complimentary in-home appointments for homeowners to help generate revenue for the company., • Create on-site event buzz and promote brand knowledge by following prescribed Window Nation procedures and messaging., • Use qualifying sheets and scripts to resolve customer questions and concerns., • Adjust on-site event marketing and sales tactics according to current KPI targets and results as needed., • Daily set-up, maintenance, operation, and presentation of on-site event marketing programs to ensure maximum exposure of the Window Nation brand., • Work is performed in an event environment (Home Shows; Craft Shows; Local Farmer Markets, etc.) which requires the ability to stand for long periods of time., • These events are at various places in the local area; it is expected that you can be at the event on time to set up the marketing collateral and stay through the event and breakdown the same marketing collateral., • This role is a part-time event agent role that requires you to work a schedule consisting of weekdays and weekends. Basic Qualifications, • High school diploma or GED, • Ability to lift up to 50 pounds., • Requires the ability to stand for long periods of time; up to 6 hours during event.Preferred Qualifications, • 1+ years’ experience of sales, lead generation, or similar experience, • Ability to effectively present information to customers and employees of the organization in one-on-one, small, and large group settings., • Fluency in a second language is considered an asset, though not a disqualifier. Additional Job Requirements:, • This role involves standing for extended periods (up to 8 hours) during events and requires availability to work evenings and weekends as part of regular business operations. Reliable transportation is necessary to travel to and from event locations., • Candidates should be available to work approximately 10-30 hours per week. While actual hours may vary based on business needs, applicants must be available for a minimum of two weekends per month (Friday through Sunday). What We Offer:, • Paid training, • Competitive pay starting plus, uncapped commissions (up to $50 per lead), • Growth opportunities within a rapidly expanding company, • A supportive team culture where your contributions matter

Job Description INTRODUCTION Company Overview: This position is available with Upstate HomeCare, a BioMatrix company. BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Varied Hours Occurring Monday Through Friday Between 8:30am Eastern Standard Time To 5pm Eastern Standard Time Location: BioMatrix Specialty Infusion Pharmacy is seeking a Part-Time Per Diem Infusion Nurse to see patients in their homes in Watertown, NY. Work location is subject to change based on business needs. On-Call: Participation in the on-call rotation is a requirement of this position. It is anticipated that an incumbent in the position would be on-call approx. once every eight (8) weeks for two (2) weekdays per month and one (1) weekend. Job Description: A Registered Nurse for Home Infusion inserts, monitors and removes an IV used to give medications, blood products and nutrition to a patient. During the IV therapy, the nurse monitors the patient for adverse reactions and ensures that the tubing, bandages and needle stay in place. When a patient needs blood levels checked, an IV nurse performs a veinous phlebotomy. During the entire IV therapy process, the nurse obtains sets of vital signs, completes the physical assessment and review of systems, documents all patient-related activities and records the medications they use. Provides and coordinates all aspects of staffing services to the patient with the assistance of the Company Directors, Nursing Coordinator and the Director of Nursing. Communicates with the patients to determine problems and/or solutions regarding their treatment. The Per Diem RN also conveys collected documentation from patient to all necessary internal and third-party external staff regarding scheduling and other pertinent patient information. Performs a variety of duties both clinical and nursing notes documentation. This position requires skill in planning, organizing, scheduling and coordinating the delivery of patient care by all staff personnel including but not limited to complete documentation of nursing care and submission of nursing notes. QUALIFICATION REQUIREMENTS • Nursing Degree from an accredited college or university required, • IV certification & experience in central line care and management required, • Current state RN license in location denoted in posting required, • Minimum of two (2) years of RN experience required, • Valid state driver’s license required, • CPR certification required, • Home care, critical care, emergency nursing, AIC or hospital discharge planning experience., • Incumbent should have some experience in staffing and should be able to demonstrate the ability to multi-task as well as good communicative and interpersonal skills., • Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.)., • Willing to travel to see patients in the homes, and in other health care facilities., • Bachelor’s degree preferred, • Demonstrates the basic knowledge and judgment to utilize the nursing process to schedule nursing visits in accordance with RX’s and established protocols., • Coordinates SOC and ongoing nursing visits and confirms scheduled visits with both patient and Nursing Agency/RN., • Assures schedule is sent out via email to team members., • Responsible for following up on and entering Therapy Admin reports and emailing to team involved., • Reviews all nurses notes for content and accuracy and completion without omitting necessary information such as drugs given, drug dosing and time of administration., • Continual communication with families, supervisors and field personnel, agencies regarding problems and/or special needs of both the patient., • Responsible to communicate all problems and reportable situations to the referring MD and appropriate MD office administrator and to Biomatrix nursing, • Computer functions including but not limited to input, reports, searches, schedules., • Communicates patient/employee information to answering services when necessary., • Has read and understands company compliance paperwork and videotapes., • Performs all duties in accordance with all applicable federal and state laws and with the highest ethical standards., • Coordinates staffing in a timely manner while also adhering to confidentiality and ethics as discussed in the compliance program 100% of the time., • Insert intravenous cannulas; administer prescribed intravenous solutions, medications; monitor & maintain infusion sites & system; evaluate responses to prescribed therapy., • Teach patients & caregivers to perform & monitor administration of Home Infusion as prescribed., • Prepare clinical records, care plans, progress notes for each patient visit., • Coordinate schedule of patient visits & phone calls., • Works in patients place of residence., • Drive as assigned within state., • Ability to prioritize and handle multiple tasks and projects concurrently., • Must have scheduling flexibility and be able to work extra hours if needed., • Careful attention to detail., • Performs related duties as requested., • Provides professional nursing care within the department, • Coordinates care planning with other disciplines, • Provides care that meets the psychosocial, physical general aspects of care, • Determines priorities of care based on physical psychosocial needs of patients, as well as factors influencing patient flow through the system, • Communicates regarding changes in patient status, symptomatology results of diagnostic studies, • Responds quickly accurately to changes in condition or response to treatment, • Excellent verbal skills and Good written skills, • Excellent Customer Service skills, • Must be able to develop caring relationships with their patients and treat them with respect and empathy., • Possess medical-surgical experience or knowledge in phlebotomy and venous access, both of which deal with the collection of blood., • Must be able to work independently, as well as on a team., • Must teach the patient how to properly care for their IV or PICC line and be able to communicate with patients clearly while giving instructions., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • This position requires driving to patient homes and other HC facilities, walking, sitting, standing, kneeling or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.