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Description \n \n Apply Today - January 2027 Training Classes Are Now Open\n \n \nIf you hold a P&C license, this is your opportunity to join Liberty Mutual's Inside Sales team and take the next step in a rewarding, growth-focused career. We are also welcoming unlicensed candidates who are ready to begin their insurance journey with free P&C license training and paid training time. \n \n Key Dates:\n\n • Licensed Class: January 11, 2027\n, • Unlicensed Class: January 25, 2027\nStart your journey with us and build a career where your talent and passion for helping others truly make an impact. \n \n \nAs an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one. \n \n Plus, you'll enjoy:\n\n • Generous earning potential\n, • Paid licensing and training opportunities\n, • Comprehensive benefits\n, • Flexible work arrangements\n, • Strong work-life balance\n, • And more!\n Why Liberty Mutual? \n \n Pay Details: \n\n • Starting base salary is $45K with opportunity for growth.\n, • Average earnings range from $55K-$75K through a combination of base salary and generous commission.\n, • Top Performing Agents in their second year and onward, can earn up to $85k+.\nWe are currently hiring quality Inbound sales professionals in the following states: AR, AZ, FL, GA, IA, ID, IN, KS, LA, MA, MD, ME, MI, MN, MO, NC, NE, NH, NJ, NM, NV, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI, and WV \n \n \n Licensed only candidates based in ID, MT, WY, GA, TN, AL, OK, KS and KY Applicants must reside within these specified locations to be considered for this role. \n \n \nPositivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. \n \n Job Details \n \n \n As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. \n \n \nDue to state licensing restrictions, employees must remain in their resident state for at least one year before relocating. \n \n You'd be a great fit if you are: \n \n A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. \n \n A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. \n \n A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. \n \n A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. \n \n Position Details: \n \n \n From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!\n\n • Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.\n, • Comprehensive medical benefits from Day 1.\n, • No cold calls, all incoming warm leads.\n, • Opportunities for rewards and recognition.\n, • Must be available to work a schedule of 4 weekdays and 1 weekend day. Standard shift is 11:30-8 EST, 12:30-9 CST, or 8:30-5 PST.\n, • All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.\nQualifications\n\n, • 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.\n, • Strong, engaging interpersonal and persuasion skills needed to close sales\n, • Ability to communicate well to both prospects and customers\n, • Excellent analytical, decision-making and organizational skills\n, • Strong typing capabilities and PC proficiency\n, • Property and Casualty License required after hire.\nAbout Us\n Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. \n \n \nAt Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. \n \n \nWe value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits \n \n \n Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. \n \n Fair Chance Notices\n\n • California\n\n\n, • Los Angeles Incorporated\n\n\n, • Los Angeles Unincorporated\n\n\n, • Philadelphia\n\n\n, • San Francisco\n

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Job DescriptionDescription: At RLG, our people come first. We believe our employees are our greatest asset and the driving force behind our success. Our team of professionals represents the face of RLG when working with clients, teaming partners, community members, and public officials. Through every interaction, they demonstrate the values that define our culture and guide the way we serve the communities around us. Our commitment is rooted in strengthening communities by empowering people through RLG’s CORE Values: • Employee Centric, • Client Commitment, • Quality, • Initiative If you have the talent and ambition to build or expand your career in a place where your contributions matter, RLG is the place to start your journey. Job Summary: RLG Consulting Engineers is seeking to hire a licensed Registered Professional Land Surveyor (RPLS) to join the Survey Department. The RPLS will provide full-service surveying and mapping services for public and private clients, as well as supporting the Survey and Civil Engineering department. Supervisory Responsibilities: Where applicable, directs and oversees junior or subordinate staff members regarding construction operations, and / or maintenance tasks and assignments at a project site. Essential Duties / Responsibilities: • Work alongside Survey Crews and Technicians to prepare documents and provide various survey and mapping services including but not limited to:, • Boundary/Land Title Survey (ALTA/NSPS and TSPS Category 1A, Condition II, III & IV and Category 1B, Condition II, III, & IV), • Topographic & Improvement Survey, • Subdivision Platting, • Construction Staking, • GPS Control, • Condominium Survey, • Easement Preparation, • Tree Location and Identification Survey, • Right-of-Way Delineation, • Must be familiar and knowledgeable with:, • Global Position Systems (GPS), • Robotic Total Stations, • General tools for Land Surveying, • Performs other related duties as assigned Requirements: Required Skills / Abilities: • Ability to review deeds, easements, and plats for boundary analysis, • Thorough understanding of land surveying principles, practices, and tools, • Proficient in computer-assisted design (CAD), specifically Civil 3D, and other design, data recording and analyzation software, • Ability to identify and solve complex problems, • Excellent verbal and written communication skills (metes & bounds descriptions, emails, letters, etc.)., • Ability to be both creative and analytical, • Extremely detail oriented and accurate Education and Experience: • Bachelor’s degree in Land Surveying or equal, is a plus, but not necessary (dependent on experience)., • 2 plus years of experience as an RPLS, LSLS in the State of Texas, • 5 plus years of experience as an PLS in the United States Physical Requirements and Work Environment: • Prolonged periods sitting at a desk and working on a computer, • Must be able to travel to various project sites, meetings, etc., • Must be able to access and navigate job sites and construction areas, • Must be able to routinely lift 25 pounds; occasionally up to 50 pounds Applicants must be legally authorized to work for RLG Consulting Engineers in the U.S. without employer sponsorship. Currently, RLG Consulting Engineers does not sponsor H1-B or any other work visa petitions.

Job Description Handyman Technician / General Maintenance Contractor Pay: Starting at $25.00/hour, with opportunity to increase up to $30.00/hour Hours: Approximately 30–40 hours per week based on available projects Schedule: Flexible / jobs available throughout the week Pay Schedule: Weekly on Fridays Additional Compensation: Approved gas/work-expense assistance may be issued on Sundays or Mondays Large Projects: Paid based on approved project/bid budget is currently hiring experienced and dependable handyman technicians to complete residential and property-maintenance projects for our customers. We are looking for individuals who can work independently, communicate professionally with customers, show up on time, and complete quality work. Work opportunities may range from small handyman service calls to larger remodeling and renovation projects. Types of Jobs Our technicians may receive jobs involving: • Drywall repair and installation, • Drywall patching and finishing, • Interior and exterior painting, • Home remodeling, • Bathroom remodeling, • Concrete repairs and installation, • Furniture assembly, • Bed, desk, cabinet, shelf, and furniture assembly, • Door repairs, • Interior and exterior door installation, • Door frame and jamb repairs, • Lock and hardware installation, • Trim and molding, • Carpentry repairs, • Flooring repairs and installation, • Caulking and weatherproofing, • Fixture installation, • Light plumbing repairs, • Light electrical/fixture-related handyman work when legally permitted, • Property maintenance, • General residential repairs, • Other handyman and remodeling projects Compensation Starting pay is $25 per hour for regular handyman assignments. Experienced and high-performing technicians may earn up to $30 per hour based on: • Experience, • Skill level, • Quality of work, • Reliability, • Customer satisfaction, • Ability to work independently, • Ability to complete larger projects Larger remodeling, renovation, concrete, painting, flooring, door installation, and multi-day projects may be paid on a project/budget basis instead of hourly. The project amount will be communicated before work begins. Payment Regular payments are processed weekly on Fridays. Depending on the assignment, payment may be made through: • Direct deposit, • Zelle, • Venmo, • Cash App, • Other approved payment methods Certain assignments may qualify for same-day or next-day payment when approved. Approved gas or work-related expense assistance may also be provided separately, generally on Sunday or Monday. Materials Customers are generally responsible for the cost of materials. If you arrive at a project and the customer does not have the correct materials, ask the customer whether they would like you to go to Home Depot or Lowe’s to purchase what is needed. The customer must cover the cost of approved materials. Technicians should not use their personal money to purchase customer materials unless specifically authorized. Required Job Procedures Arrival When you arrive at the customer's property, you must call immediately. Your work time begins when you arrive at the customer's property and check in with the Company. Reliable Repairs maintains a daily timesheet based on verified job arrival and completion times. Before Starting Before beginning work: • Speak with the customer., • Ask exactly what they need completed., • Review the entire requested scope., • Make sure you understand the assignment., • Contact Reliable Repairs if the customer requests additional work that was not originally scheduled. During the Job Complete all work professionally and protect the customer's property. If additional materials are needed, communicate with the customer and Reliable Repairs before purchasing anything. Never make unauthorized changes to the customer's price. Completion When the project is complete: • Review the completed work with the customer., • Ask the customer if everything requested has been completed., • Call Reliable Repairs immediately., • Have the customer contact Reliable Repairs to confirm completion when requested., • Provide a detailed report of everything completed., • Provide photos when requested. Your work clock ends when the assigned work is finished and the required completion/check-out process has been completed. Customer Payment Rule Technicians must never collect job payments directly from customers unless specifically authorized by management. A customer may voluntarily give the technician a personal tip. All other project payments must go through Reliable Repairs. Requirements Applicants should have: • Handyman or construction experience, • Reliable transportation, • Their own basic handyman tools, • Working cell phone, • Ability to travel to customer properties, • Professional communication skills, • Ability to work independently, • Ability to follow job instructions, • Dependable attendance, • Ability to provide before/after photos and job reports, • Ability to safely complete the projects they accept Experience in multiple trades is strongly preferred. Licensed, Bonded & Insured Contractors You are not required to be licensed, bonded, or insured to apply for all available handyman opportunities with Reliable Repairs. However, if you currently hold any contractor license, trade license, business license, bonding, or liability insurance, please let us know during onboarding and provide documentation if requested. Being licensed, bonded, and/or insured may qualify you for additional work opportunities, larger projects, higher-budget jobs, specialized assignments, and projects that require specific licensing or insurance. Please also let us know about any certifications or trade qualifications you currently hold. Required Onboarding Documents Before being assigned customer projects, selected workers must complete the Reliable Repairs onboarding process. Required information may include: • Valid government-issued photo identification, • Valid driver's license when driving to assignments, • Clear driver's-license photo/copy, • Completed W-9 or applicable employment tax documents, • Social Security Number or other required taxpayer identification information, • Current phone number and contact information, • Any contractor licenses, certifications, bonding, or insurance information, if applicable, • Additional verification documents when required Work Avalibility Reliable Repairs generally has approximately 30–40 hours of work opportunities per week, depending on customer demand, your location, availability, experience, and skill set. Hours are not guaranteed and may vary from week to week. What We're Looking For We want technicians who: • Show up when they say they will, • Communicate clearly, • Respect customers and their homes, • Take pride in their work, • Can troubleshoot problems, • Keep work areas clean, • Take detailed before-and-after photos, • Give accurate job reports, • Can handle multiple types of handyman work, • Want consistent work and the opportunity to earn more\nCompany Description We believe that creativity knows no bounds. Here’s why you should consider joining our team: Innovative Culture: We foster an environment where fresh ideas are encouraged and collaboration thrives. Your voice matters here, and you’ll have the opportunity to contribute to exciting projects that push creative boundaries. Diverse Projects: Work on a wide range of projects across various industries, allowing you to expand your skills and portfolio. Growth Opportunities: We are committed to your professional development. Intricate offers resources for continued learning, mentorship programs, and opportunities for advancement within the company. Passionate Team: Join a team of like-minded individuals who are just as passionate about design as you are. Share knowledge, inspire one another, and grow together in a supportive atmosphere. Work-Life Balance: We understand the importance of balance. With flexible working hours and a focus on well-being, we ensure that our team can thrive both professionally and personally. Impactful Work: Your designs will not only showcase your talent but also contribute to projects that make a difference. Be part of a company that values creativity and aims to leave a positive impact on the community and beyond. We believe that creativity knows no bounds. Here’s why you should consider joining our team:\r\nInnovative Culture: We foster an environment where fresh ideas are encouraged and collaboration thrives. Your voice matters here, and you’ll have the opportunity to contribute to exciting projects that push creative boundaries.\r\n\r\nDiverse Projects: Work on a wide range of projects across various industries, allowing you to expand your skills and portfolio.\r\n\r\nGrowth Opportunities: We are committed to your professional development. Intricate offers resources for continued learning, mentorship programs, and opportunities for advancement within the company.\r\n\r\nPassionate Team: Join a team of like-minded individuals who are just as passionate about design as you are. Share knowledge, inspire one another, and grow together in a supportive atmosphere.\r\n\r\nWork-Life Balance: We understand the importance of balance. With flexible working hours and a focus on well-being, we ensure that our team can thrive both professionally and personally.\r\n\r\nImpactful Work: Your designs will not only showcase your talent but also contribute to projects that make a difference. Be part of a company that values creativity and aims to leave a positive impact on the community and beyond.

Job Description Part-time evening work close to home. Service one or more nearby apartment communities with no long-distance driving or off-site dumping. Important: This role requires your own personal open-bed pickup truck (or vehicle with a trailer) to perform the job. We’re hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there. This is a great opportunity if you’re looking for a second job, steady evening hours, and consistent work in your local area. What You’ll Do Each service night, you’ll keep a simple but important promise to residents: Collect bagged trash and cardboard recycling from their doorsteps so it’s gone by morning. What You’ll Be Doing • Collect bagged trash and cardboard from apartment doorsteps and take it to the on-site compactor using your personal pickup truck, • Service one or more nearby apartment communities during your shift, all within the same local area, • Stay active by walking the property, climbing stairs, and working outdoors during your shift, • No long distance travel, bulk items or off-site dumping, • Use our mobile app to check in, track your work, and take photos when needed What You’ll Get • Truck Pay Rate: $18.50 per hour, • Part-Time Nights: Typically 10–15+ hours per week, • No Weekends: Most schedules run Sunday–Thursday starting after 7:00–8:00 PM, • Steady Pay: Consistent work and reliable hours, • Fast Pay: Get paid quickly with DailyPay, • Extra Income: Ideal for a second job or supplemental earnings, • Stay Local: Assigned to a community near where you live, • Fast Hiring Process: Apply today and get started quickly What You’ll Need • Your own personal open-bed pickup truck (or vehicle with trailer) — required for this role, • Valid driver’s license and auto insurance, • At least 18 years old, • Smartphone with a data plan to use our work app, • Authorized to work in the U.S. (proof required), • Ability to work independently and follow a consistent routine Physical Requirements • Lift and carry up to 50 lbs., • Walk long distances and climb multiple flights of stairs, • Work around bagged trash and waste, • Work outdoors in various weather conditions Why People Like This Role • Stay Active: Get paid to move instead of sitting at a desk, • Flexible Nights: Easy to fit around a full-time job, school, or family schedule, • Career Growth: 50% of our Area Leader hires are internal promotions, • Referral Bonuses: Earn extra when you refer others to join the team!, • Safety First: Gloves, safety vests, and equipment provided If you’re looking for a steady, part-time evening job with fast pay and extra income close to home, apply today.

Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary. Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice. Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting. Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations. Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual. Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions. Adhere to organization standards for system configuration and change control. Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience. Associate continuously reviews, adjusts, and grows his/her skills, habits, work ethic, and behaviors to ensure positive peer interactions and a positive and interactive team atmosphere. Associate exhibits constant efforts to improve and maintain healthy and positive interpersonal and team interactions. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work. Independently manages medium to large scale and complex projects/requests. Collaborates with team members as needed. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Is exceptional at spotting and seizing opportunities. Proactively plans projects and tasks within application. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5+ years within healthcare, business, or information systems Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project. Regularly serves as mentor or knowledge resource to peers across community Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary. Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice. Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting. Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations. Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual. Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions. Adhere to organization standards for system configuration and change control. Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience. Associate continuously reviews, adjusts, and grows his/her skills, habits, work ethic, and behaviors to ensure positive peer interactions and a positive and interactive team atmosphere. Associate exhibits constant efforts to improve and maintain healthy and positive interpersonal and team interactions. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work. Independently manages medium to large scale and complex projects/requests. Collaborates with team members as needed. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Is exceptional at spotting and seizing opportunities. Proactively plans projects and tasks within application. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5+ years within healthcare, business, or information systems Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project. Regularly serves as mentor or knowledge resource to peers across community Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Job Description Service Desk Technician The Midtown Group Location: Dallas, TX (Onsite) Salary: $50,000 annually About the Opportunity The Midtown Group is seeking a customer-focused and technically minded Service Desk Technician to support end users with a variety of HR, payroll, onboarding, timekeeping, and business application-related issues. This is an excellent opportunity for someone who enjoys problem-solving, helping others, and building technical and business knowledge within a collaborative support environment. The ideal candidate will have strong customer service skills, experience troubleshooting software or business applications, and the ability to communicate effectively with users at all levels. Responsibilities • Respond to incoming support requests via phone, email, and ticketing systems, • Troubleshoot and resolve issues related to:, • Time & Attendance systems, • Employee Onboarding, • Payroll processes, • HR-related applications and policies, • Provide exceptional customer service while delivering timely issue resolution, • Guide end users through system navigation and process-related questions, • Prioritize and manage support tickets to meet service-level expectations, • Communicate support status and updates to users proactively, • Escalate complex issues when necessary and coordinate with internal teams, • Document customer interactions, resolutions, and troubleshooting steps, • Contribute to knowledge base articles and process documentation, • Support continuous improvement initiatives within the service desk team Qualifications • Previous customer service, help desk, service desk, or technical support experience, • Strong troubleshooting and problem-solving skills, • Familiarity with general IT, HR, and business process terminology, • Experience supporting software applications and end users, • Proficiency with Microsoft Office 365 and Microsoft Teams, • Excellent written and verbal communication skills, • Ability to work independently while collaborating effectively with a team, • Strong organizational skills and attention to detail Preferred Qualifications • Experience supporting HRIS, HCM, payroll, or ERP systems, • Exposure to SAP SuccessFactors, Workday, ADP, UKG, or similar platforms, • Experience using ITSM or ticketing systems, • ITIL Foundation, SAP, AWS, or other technical certifications, • Associate's or Bachelor's degree in Information Technology or a related field What We're Looking For • A positive, customer-first mindset, • Strong integrity and professionalism, • Willingness to learn and adapt in a fast-paced environment, • Ability to manage multiple priorities effectively, • Excellent interpersonal and relationship-building skills, • Self-motivated and proactive approach to problem-solving Why Apply? • Stable full-time opportunity, • Collaborative and team-oriented environment, • Hands-on experience supporting HR and business applications, • Professional growth and learning opportunities, • Opportunity to develop technical, customer service, and business process expertise Job Type: Full-Time Location: Dallas, TX (Onsite) Compensation: $50,000 per year The Midtown Group is an Equal Opportunity Employer and welcomes candidates from diverse backgrounds and experiences. \nCompany Description Our partner has areas for professional growth within a collaborative working environment!! Our partner has areas for professional growth within a collaborative working environment!!

Job Description HIRING AN IT HELP DESK ANALYST I IN DALLAS ACCOUNTABILITY The Help Desk Analyst I is responsible for providing both remote and deskside technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desk’s objective is to quickly identify a customer’s issue and resolve basic desktop issues with that user. ESSENTIAL CHARACTERISTICS • Maintain a satisfactory relationship with the members of the firm, the firm’s clients and all Partners., • Maintain a mature, thoughtful, professional and pleasant manner at all times. ESSENTIAL FUNCTIONS • Provide first level contact, determine and evaluate user needs thoroughly and convey resolutions to user issues., • Properly escalate unresolved trouble issues to the next level of support., • Track, route and redirect problems to correct resources., • Update and follow-up on trouble issues in a timely manner., • Walk employees through problem solving process and/or provide help., • Follow up with users, provide feedback and see problems through to resolution., • Advise and assist users of computer hardware and software changes and/or plans; recommend procedure modifications or improvements., • Perform computer support/maintenance to include but not limited to setup computers for new employees, install software & updates, and troubleshoot and repair computer problems., • Assist in the development of manuals and other training aids as needed., • Consistently review and suggest revising processes and procedures based on changing technology to the Houston main office., • Ensure proper recording, documentation, and closure of all trouble issues; assist in maintaining all firm-wide IT inventory; assist in maintaining setup procedures documentation for the I.T. Department., • Work thoroughly and maintain communications with the headquarters Houston main office IT department., • Be involved in any corporate moves, expansions, renovations, or relocations as they relate to technology and information services., • Orientate all new branch office employees on computers, software, and or office standards., • Troubleshoot on an as needed basis: copiers, printers, fax machines, phones, plotter, and video conferencing equipment., • Travel to main office and all branch offices, possibly frequently, to provide onsite support and problem solving., • Maintain confidential information and effectively interact with various levels., • Maintains flexibility and be able to work overtime as needed., • Attend in-house trainings and department meetings as needed., • Perform additional assignments as requested/needed. EDUCATION AND EXPERIENCE • High School Diploma/GED KNOWLEDGE, SKILLS, AND ABILITIES • Familiarity with basic networking concepts., • Working knowledge of user administration and bug fixing in a client server environment., • Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications., • Troubleshooting and problem-solving., • Ability to explain technical information clearly., • Ability to prioritize and multitask efficiently., • Ability to learn new software and hardware., • Ability to perform diagnostic tests., • Ability to create case notes and error logs., • Ability to identify potential process improvements., • Familiar with using Microsoft Office Suite (e.g., Outlook, Excel, Word) or related software., • Familiar with using office equipment (e.g., computer, copier, etc.)., • Professional telephone, verbal and written communication skills., • Able to work well under pressure and in a fast-paced environment., • Strong organizational and customer service skills., • Able to prioritize workload, perform under time constrains and multi-task. WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Physical Requirements While performing the duties of this position, the employee is regularly required to: • Talk/Hear: The person in this position frequently communicates with clients and team members regarding project information. Must be able to exchange accurate information in these situations., • Use hands/fingers to handle or feel objects, tools or controls: Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer., • Stand or Sit: Must be able to remain in a stationary position 50% of the time., • Move: The person in this position needs to occasionally move about inside the office to access office machinery, project information, etc., • See/ Visual Acuity: Must have close vision, distance vision and the ability to focus to perform an activity, such as preparing and analyzing data and figures; viewing a computer terminal; extensive reading at distances close to the eyes., • Must be able to lift to 50 pounds at times. Working Conditions Subject to inside environmental conditions: protection from weather conditions but not necessarily from temperature changes. The worker is not substantially exposed to adverse environmental conditions (such as in a typical office environment.) The noise level in the work environment is usually low to moderate. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.

Job Description Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Backup/Restoration admin/support - File Server support - User Account/Mailbox administration - Software/Hardware installation - Handheld device installation/troubleshooting/support - Remote User setup/support/troubleshooting - End-user training - Creation of procedural documentation - Creation of spreadsheets/databases for tracking purposes - Record and update required information for all IT-related tickets utilizing ITIL - Creation of Incident work-log entries - Accurately answer user support questions of software and hardware in the EOUSA office environment - Maintain Account Management forms for new and departed users per Government policy and procedures - Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices - Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets - Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications - Submit weekly status reports and monthly surveys - Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface - Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications: - One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Duration: Long Term Work Hours: 7am-5pm. Monday to Friday Job Description: We are looking for a proactive and customer-oriented Service Desk Technician to join our IT support team. The ideal candidate will be responsible for providing exceptional technical support to Dallas County employees, assisting with hardware, software, and networking issues, and ensuring that all IT systems are functioning smoothly. You will be the first point of contact for technical support, helping to troubleshoot and resolve problems in a timely and efficient manner. Key Responsibilities: • Provide first-line support for internal employees via phone, email, or chat., • Troubleshoot and resolve technical issues related to software, hardware, networking, and Windows 10/11 operating system., • Configure and maintain software and hardware systems, including desktops, laptops, printers, and other peripherals., • Log and track support requests in the IT ticketing system to ensure timely resolution or escalation., • Assist with setting up and configuring new workstations and user accounts., • Manage and maintain software licenses, applications, and user permissions., • Document common issues and create knowledge base articles for employees to self-solve problems., • Escalate more complex issues to senior technical staff or other IT departments as necessary., • Monitor and maintain hardware inventory and software versions., • Provide exceptional customer service and clear communication to all users. Qualifications: • 3+ experience in an Enterprise Helpdesk or IT support role, including VIP support., • Strong knowledge of Windows 10/11 operating system and common office software (Microsoft Office, antivirus programs, etc.)., • Core understanding of networking concepts (TCP/IP, DNS, DHCP, etc.)., • Excellent communication skills, with the ability to explain technical issues to non-technical employees., • Strong problem-solving skills and the ability to prioritize tasks effectively., • Familiarity with IT ticketing systems (e.g., Ivanti, ServiceNow, etc.)., • Ability to work in a fast-paced environment while maintaining attention to detail., • Strong customer service and interpersonal skills., • Experience with remote desktop support and troubleshooting tools., • Knowledge of Active Directory, email systems (e.g., Outlook), and collaboration tools., • Familiarity with cloud platforms like Microsoft 365 or Google Workspace., • A+ Certification preferred. Additional helpdesk related certifications are beneficial. Working Conditions: • Full-time On-Site, unless assigned to a shift outside of standard business hours., • Shift assignments are based on business need to support 24/7/365 operations.\nCompany Description 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico. Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives. As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance. With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients. TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies. At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed. Equal Opportunity Employer 22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. 22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico.\r\n\r\nHeadquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.\r\n\r\nAs one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.\r\n\r\nWith a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients.\r\n\r\nTSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.\r\n\r\nAt TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.\r\n\r\nEqual Opportunity Employer\r\n\r\n22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Job Description Job Summary: The Desktop Support Specialist is responsible for diagnosing, troubleshooting, and resolving hardware, software, network, and account-related issues for internal employees or external clients. Unlike a basic call-center agent, this role often handles Tier 1 through Tier 2 (and sometimes Tier 3) escalations, manages ticketing queues, provisions endpoints, and writes basic automation scripts. Duties/Responsibilities: • Incident Response & Support: Respond to user queries via ticketing systems, Slack, email, phone, or in person; troubleshoot hardware, operating systems (macOS, Windows, ChromeOS), and mobile devices (iOS, Android)., • Account & Access Management: Administer Active Directory (AD) or Azure AD / Entra ID, including password resets, account creation/deletion, permission management, and multi-factor authentication (MFA)., • Hardware & Software Lifecycle: Provision, image, configure, and deploy laptops, phones, printers, and peripherals for new hires and hardware refreshes., • Enterprise SaaS & Collaboration Tools: Support and troubleshoot cloud productivity suites such as Microsoft 365, Google Workspace, Zoom, Slack, Jira, and Confluence., • Escalation & Documentation: Document troubleshooting steps and solutions in knowledge base articles; escalate complex network, server, or security issues to senior infrastructure teams. Automation & Scripting: Write or utilize basic scripts (e.g., PowerShell, Bash, Python) to automate repetitive IT administrative tasks and deployments. Required Skills and Qualifications: Technical Skills (Hard Skills) • Operating Systems: Strong proficiency in Windows 10/11 and/or macOS., • Directory Services: Experience with Active Directory, Azure AD, or LDAP., • Enterprise Apps: Familiarity with Microsoft 365 or Google Workspace administration., • Networking Basics: Understanding of TCP/IP, DNS, DHCP, VPNs, and Wi-Fi troubleshooting., • Scripting/Automation: Basic familiarity with PowerShell, Python, or Bash., • Ticketing Systems: Experience with Jira Service Management, ServiceNow, Zendesk, or similar. Interpersonal Skills (Soft Skills) • Customer Empathy & Communication: Ability to translate dense technical jargon into clear, patient guidance for non-technical users., • Problem-Solving & Autonomy: Capacity to research and independently solve novel hardware or software glitches. Education & Certifications: • Education: Often open to candidates with a high school diploma/associate degree combined with practical experience, though a Bachelor’s Degree in IT, Computer Science, or a related field is preferred by some enterprise organizations., • Certifications: Industry-recognized credentials such as CompTIA A+, CompTIA Network+, Microsoft Certified Professional (MCP), or ITIL Foundations are a strong plus. Physical and Work Location Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 20 pounds at times., • A hybrid work location is authorized for this position. Schedule is set by manager., • Company specifications must be met for internet connectivity when working from home.

Job Description Location: Irving, TX | On-Site | Full Time | $23-$25 an hour | Schedule: Monday through Friday 8am-5pm The CAR Group (Norm Reeves) is seeking an experienced IT Technician with excellent technical, organizational, verbal and written communication, and customer service skills who can adhere to departmental workflows and processes. This is an employee and occasionally customer facing technical role with the Norm Reeves TechTeam. Primary responsibilities include; performing end user support, onboarding users to dealer systems, and software, hardware, and network troubleshooting over the phone from the Service Desk call queue as well as onsite support. Key Responsibilities: • Timely completion of service desk tickets, • Accurate and consistent documentation on each ticket, • Regular follow-up and updating of ticket status as directed by the Service Desk Manager, • Assist team with keeping the amount of trouble tickets at or below department goals, • Meet or exceed established KPI’s, • Maintain a 92%+ customer satisfaction rating and strive to exceed customer expectations, • Participate in process improvements, • Perform expedient and efficient onboarding and offboarding duties ensuring minimal delay and no disruption to the business, • Participation in TechTeam planning on a company-wide basis, • Provide a quick and timely response to priority and after-hours support needs, when on call, for any emergencies that may arise, • Perform routine maintenance tasks in accordance with company policies and procedures, • Perform and maintain cable management standards as outlined by IT management especially in customer-facing areas, • Regularly install, label, inspect and maintain all tech areas in all locations as directed by IT management, • Troubleshoot, evaluate and recommend system upgrades, • Escalate issues as needed but continue to follow up to provide progress updates, • Demonstrate an ability to operate in a national matrixed organization, • Maintain a positive and professional working relationship with co-workers and vendors alike Required Qualifications: • Proficient in Microsoft applications, O365, Meraki, Sophos, Freshservice, BeyondTrust, GotoConnect., • Automotive DMS experience is a plus., • Ability to work independently and as part of a team., • Strong communication, organizational, and customer service skills., • Self-sufficient, motivated self-starter who can think on their feet and adapt to changing needs. What We Offer: Medical, Dental, Vision, and Complimentary Life Insurance 401k Matching and FSA Tuition Reimbursement Paid Time Off (accrues) Supplemental Insurance (Hospital, Accident, Critical Illness) Discounts on Vehicles, Services, and Parts

Job Description IT Specialist Position Summary: Supports DSS users, devices, networks, applications, and technology infrastructure with emphasis on reliable day-to-day operations. Essential Duties & Responsibilities • Provide help-desk and onsite support for endpoints, printers, mobile devices, user accounts, software, and connectivity., • Install, configure, patch, inventory, and troubleshoot hardware/software., • Support Microsoft 365, basic networking, backups, cybersecurity practices, and business applications., • Maintain accurate work documentation, time records, equipment records, and customer information in company systems., • Follow DSS safety, security, confidentiality, vehicle, and customer-service standards., • Communicate professionally with customers, coworkers, vendors, and other project stakeholders. Minimum Qualifications • High School diploma, • 3+ years of IT support or systems experience preferred., • Strong desktop, Microsoft 365, networking, and troubleshooting fundamentals., • CompTIA, Microsoft, or comparable certification preferred. Preferred Qualifications • 2 or 4 year college degree in Information Technology or related field, • Experience in the electronic-security/low-voltage industry is preferred where relevant., • Demonstrated commitment to customer service, confidentiality, safety, and accurate documentation. Core Knowledge, Skills & Abilities • Professional communication and customer-service skills., • Sound judgment, accountability, organization, and attention to detail., • Ability to learn and use DSS software, documentation standards, and applicable manufacturer systems., • Ability to work effectively across departments and protect confidential company/customer information. Physical Requirements & Work Environment Primarily office/computer work with regular sitting, speaking, hearing, and keyboard use; occasional standing, walking, and lifting of typical office materials. Reasonable accommodations will be considered as required by law. General Statement This job description describes the general nature and level of work expected. It is not an exhaustive list of all duties. DSS may modify responsibilities as business needs change. Employment remains subject to applicable company policies and law.

Job Description United Flow Technologies is a platform established in July 2021 to invest in the municipal and industrial water and wastewater market. UFT has partnered with market leading businesses to create a national provider of process, pump, automation & control, and other equipment solutions. And we’re just getting started making strategic partnerships to provide clean water across the country! United Flow Technologies (UFT) is hiring a Level 1 Service Desk Technician to serve as the first point of contact for IT support across UFT and its operating companies. This role manages incoming calls and tickets through ManageEngine ServiceDesk Plus (SDP), taking issues from intake through resolution. This is a hands-on technical role requiring experience with Microsoft Intune, Entra ID, Microsoft 365, and basic network and systems troubleshooting. This position requires working on-site in our Irving, TX office with occasional travel. UFT’s multi-company environment offers variety and requires someone who is adaptable, resourceful, customer-focused, and comfortable troubleshooting in a changing environment. What you'll do: Service Desk Operations & Ticket Ownership Serve as the primary point of contact for IT support. Answer inbound calls promptly and professionally, and act as the intake point for all issues and requests entering IT. Create, triage, categorize, and prioritize tickets in ManageEngine SDP in accordance with established service levels and ITIL-aligned incident and service request workflows. Own assigned tickets end to end: drive resolution, keep users informed with proactive status updates, and close with complete resolution notes and accurate time entry. Escalate to Tier 2 / Tier 3 with a complete diagnostic picture; symptoms, troubleshooting already performed, affected users, and business impact. Recognize the difference between an isolated issue and an emerging systemic outage and escalate broad-impact events immediately with a clear scope assessment. Contribute knowledge base articles and end-user guidance that shift repeat issues toward self-service resolution. Provide shift coverage that keeps the service desk staffed across the full support window, including participation in scheduled after-hours or weekend support for planned maintenance and rollouts. Identity, Endpoint & Microsoft 365 Administration Entra ID: Perform user lifecycle tasks including account creation, onboarding and offboarding, group and license assignment, password resets, and MFA registration and re-enrollment. Sign-in troubleshooting: Investigate authentication failures, Conditional Access blocks, and MFA enrollment problems using Entra sign-in logs, escalating policy-level issues appropriately. Intune: Enroll, configure, and remediate Windows endpoints; Autopilot enrollment, compliance and configuration policy troubleshooting, application deployment, and remote device actions. Microsoft 365: Support Exchange Online (mailbox permissions, shared mailboxes, distribution groups, mail flow and quarantine review), Teams, and SharePoint / OneDrive sync and permissions. Mobile devices: Support enrollment, compliance, and troubleshooting for corporate and BYOD mobile devices. Network & Systems Troubleshooting Diagnose common connectivity problems across DNS, DHCP, IP addressing, VLANs, and wired and wireless access. This includes basic switch port verification. Support remote access clients end to end: installation, authentication, certificate and profile issues, and connectivity troubleshooting. Perform routine Active Directory tasks and understand how on-premises directory objects synchronize to Entra ID in a hybrid environment. Handle first-level Windows Server support such as file share and NTFS permissions, print services, and recognizing Group Policy-driven symptoms. Support printers, scanners, peripherals, and conference room A/V at headquarters and remotely for operating company sites. Use vendor support channels and internal documentation effectively, and know when a problem belongs with infrastructure, network, or security engineering. Process, Documentation & Continuous Improvement Maintain accurate configuration and asset data, including hardware assignment, warranty, and lifecycle status. Document repeatable procedures so that solutions are transferable across the service desk team rather than held individually. Identify recurring ticket drivers and recommend automation, standardization, or self-service opportunities to the Director of IT Operations. Support IT projects as assigned. This may include endpoint refresh and reimaging waves, identity and security rollouts, and acquisition integration work. What you bring: Required: • 2-4 years of hands-on service desk (call center environment), help desk, or desktop support experience, including demonstrated work beyond password resets and basic Tier 1 request fulfillment., • Demonstrable working experience administering Microsoft Intune, Microsoft Entra ID, and the Microsoft 365 admin centers., • Strong Windows 10/11 troubleshooting skills, including profile, driver, performance, update, and application issues., • Working knowledge of core networking concepts: TCP/IP, DNS, DHCP, VLANs, wireless, and VPN / remote access., • Experience working tickets in an enterprise ITSM platform, with a track record of accurate, timely, and complete documentation., • Excellent phone presence and the ability to explain technical concepts clearly and patiently to non-technical users at every level of the business., • Sound judgment about when to solve, when to research, and when to escalate., • Confidence to work independently and the discipline to follow process., • Ability to work 100% onsite, Monday through Friday, on either the 7:00 AM–4:00 PM CST or 9:00 AM–6:00 PM CST shift as assigned., • High school diploma or GED required., • Exceptional interpersonal skills., • Ability to lift and move equipment weighing up to 50 pounds, and to bend, kneel, or reach when installing or servicing hardware and workstations. Preferred: Associate or bachelor’s degree in Information Technology or a related field preferred, or equivalent practical experience. ManageEngine ServiceDesk Plus experience; power user or administrator, including request templates, workflow and SLA configuration, or reporting. Familiarity with Fortinet switching or Zscaler Private Access. Basic PowerShell scripting for bulk administration and reporting tasks. Relevant certifications: Microsoft MD-102, SC-300, or MS-900; CompTIA A+ or Network+; ITIL v4 Foundation. Experience supporting a multi-site, multi-company, or acquisition-driven environment with heterogeneous tooling and legacy systems. Join our team to innovate the future of water and wastewater. You’ll collaborate with coworkers who are the best and the brightest, challenge yourself on exciting work, and help build the best water and wastewater platform company in the U.S. UFT is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.

Job Description OVERVIEW The Senior IT Operations Support Specialist (Level 3) provides advanced operational support across Cavender’s infrastructure, store systems, and enterprise applications. This role serves as the highest escalation point within the Help Desk organization for non-development issues, working closely with application owners, developers, infrastructure, and security teams to resolve complex incidents impacting retail stores, corporate offices, and warehouse operations. This position focuses on operational stability, incident resolution, and cross-system troubleshooting, particularly for point-of-sale (POS), warehouse management, identity, networking, and collaboration platforms. The role bridges the gap between frontline support and engineering teams, ensuring reliable, secure, and consistent technology operations. The role participates in on-call rotations, supports after-hours maintenance and critical business events, and may require limited travel to stores or distribution centers as needed. DUTIES AND RESPONSIBILITIES • Support the “Cavender’s Culture” and drive the Mission, Vision and Values, • Serve as Tier 3 escalation for complex incidents impacting Microsoft Dynamics Point of Sale (POS) and store technology, Microsoft Dynamics Warehouse Management systems, and corporate office and distribution center operations., • Troubleshoot issues across infrastructure, endpoint, identity, network, and application layers., • Lead response for high-impact outages affecting retail or warehouse operations, maintaining calm and effective incident coordination., • Coordinate with application owners and development teams when code-level changes are required., • Support and troubleshoot hybrid identity environments, including on-prem Active Directory and Azure Active Directory (Entra ID)., • Diagnose authentication, access, and synchronization issues in hybrid environments., • Support endpoint monitoring and remediation using NinjaOne RMM., • Manage and troubleshoot mobile and device management using ManageEngine MDM., • Support and troubleshoot Microsoft 365 services, including Exchange Online, Microsoft Teams, and SharePoint Online., • Troubleshoot store and corporate network connectivity using SASE and SD-WAN technologies, including Fortinet platforms., • Diagnose WAN, VPN, firewall, and connectivity-related issues impacting stores and warehouses., • Coordinate with network and security teams to restore service quickly during outages., • Utilize ServiceNow ITSM for incident, problem, and change management., • Perform root cause analysis (RCA) and clearly document findings, corrective actions, and preventative recommendations., • Create and maintain operational runbooks, SOPs, and troubleshooting guides., • Define escalation criteria and handoff standards for Level 1 and Level 2 teams., • Mentor and support Level 1 and Level 2 support staff, reinforcing consistent troubleshooting, documentation, and ticket quality standards., • Participate in training development and onboarding efforts for IT Operations Support team members., • Identify opportunities for automation, monitoring, and self-service improvements to strengthen operational stability., • Participate in change management reviews and operational readiness planning., • Support after-hours maintenance, on-call rotations, and critical business events. QUALIFICATIONS AND REQUIREMENTS • Bachelor’s degree in Information Technology or equivalent experience., • 5+ years of experience in IT operations or enterprise support environments, including retail or multi-location operations., • Strong experience supporting point-of-sale systems, warehouse systems, and enterprise applications., • Proven ability to troubleshoot complex issues across infrastructure and application layers in hybrid on-prem and cloud environments., • Experience working with ITSM tools and structured incident, problem, and change management processes., • Strong analytical, communication, and documentation skills, with the ability to coordinate effectively across teams during high-impact incidents., • Ability to participate in on-call rotations, after-hours support, and up to 15% travel to stores or distribution centers as needed., • Based in the DFW, Houston, or Austin, TX metropolitan areas PREFERRED SKILLS • Experience supporting Microsoft Dynamics retail or warehouse solutions., • Hands-on experience with Microsoft 365, hybrid identity, endpoint management, and mobile device management platforms., • Experience with Fortinet networking technologies and SD-WAN/SASE environments., • Familiarity with ITIL or managed service frameworks., • Relevant technical certifications (Microsoft, CompTIA, Fortinet, or similar). Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361-2555 or visit your nearest Cavender’s store.

Job Description Reports to: IT Support Manager Pay Rate: 50,000 – 70,000 Annually Duties and Responsibilities • Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment., • Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications, • Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned, • First level identification and escalation of Major Incidents using the approved IT escalation processes, • Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT, • Assist in creating knowledgebase articles, checklists, FAQs and End User training., • Follow all standard service desk policies and procedures., • Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment, • Willingness to learn industry specific and proprietary management systems, • Perform network administration functions, user account permissions, Active Directory changes, • Follow up with clients to ensure resolution is complete and satisfactory, • Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures, • Collaborate with peers to form technical solutions, • Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company, • Additional responsibilities as assigned, • Must possess reliable transportation and be willing to travel to customer sites as needed Capabilities/Competencies • Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above., • Minimum of 2 years in a customer service role within an IT support team., • Thorough knowledge of all Windows server and desktop operating systems, • Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange, • Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration, • Ability to provide remote desktop support to customers., • Ability to use remote support tools like VNC, LogMeIn, RDP, etc., • Ability to multi-task and maintain good communication is a must, • Solid organizational skills and be strong attention to detail., • Excellent written and oral communication skills., • Excellent problem analysis and solving skills., • The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required., • Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis., • Must be able to learn quickly and be very self-sufficient with limited training required., • Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner., • Self-starter, dependable and accurate in completing tasks with strong attention to detail., • Demonstrated ability to multi-task and work independently with minimal supervision., • Adhere to internal IT Policy and Procedures as it relates to helpdesk operations., • Independent, self-starting attitude with the willingness to share knowledge., • Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues., • Ability to function effectively in a fast-paced environment Desired Skills & Experience • 2-4-year degree in a Technical field, • Minimum of 1 year in the hospitality industry, • IT related certifications preferred – e.g. A+, Network+, Security+, ITIL or MCP., • Understanding of basic ITIL principals preferred., • Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based., • Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users., • Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN., • Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration., • Knowledge of Active Directory and application-based user account management. \nCompany Description Desert IT Solutions is a growing Managed Service Provider supporting businesses with IT help desk, infrastructure, cybersecurity, cloud services, networking, backup, and project support. We are looking for an experienced IT MSP Technical Team Lead to help lead our technical team, improve service delivery, and ensure clients receive fast, professional, and reliable support. Desert IT Solutions is a growing Managed Service Provider supporting businesses with IT help desk, infrastructure, cybersecurity, cloud services, networking, backup, and project support. We are looking for an experienced IT MSP Technical Team Lead to help lead our technical team, improve service delivery, and ensure clients receive fast, professional, and reliable support.

Job Description Looking for a role where no two days are exactly alike? The Staff Pad is excited to partner with a fast-growing cloud consulting company in Dallas, TX to hire an IT Support & Office Operations Specialist to serve as a key resource for its Dallas Solution Delivery Center This is more than a traditional IT support position. You'll work across IT, office operations, recruiting, training, and executive support, giving you broad exposure to the business and the opportunity to make a visible impact You'll support employees and contractors across the U.S., collaborate with teams in Dallas and France, assist everyone from new hires to leadership, and handle a wide range of projects and day-to-day needs This opportunity is ideal for a resourceful, organized, and adaptable professional who enjoys variety, takes initiative, and is comfortable working across different areas of a growing organization Schedule: Full-Time | On-Site, Monday–Friday | Occasional evening and weekend support as needed What You'll Do IT Support & Technology Operations • Serve as the primary IT support contact for on-site and remote employees and contractors across the U.S, • Troubleshoot end-user technology issues and coordinate escalations with the IT teams in France and the Americas, • Manage the laptop lifecycle, including equipment preparation, deployment, shipping, returns, recycling, and asset tracking, • Coordinate IT onboarding and offboarding, ensuring new hires have the equipment, system access, and technology they need from day one, • Provide hands-on support for network equipment, conference rooms, Teams meetings, presentations, and technology used for leadership and client meetings, • Support business applications and platforms including Kantata, Jira, Power BI, and Microsoft Fabric, coordinating with internal administrators and external support teams as needed, • Maintain IT documentation, asset inventories, and processes while supporting SOC 2 security and compliance requirements, • Provide on-site IT support, including equipment checks, restarts, cabling, and vendor coordination, • Coordinate internet and IT vendor access with building management Office Operations • Serve as the primary point of contact for building management, facilities, access badges, keys, vendors, and office-related requests, • Oversee day-to-day office operations, equipment, workspace setup, and vendor coordination, • Coordinate office onboarding for new employees, including workspace preparation, building access, equipment, and orientation, • Partner with administrative teams in France to coordinate employee onboarding, offboarding, equipment, and access needs, • Help maintain a secure, organized, and welcoming office environment Recruiting & Talent Support • Support the recruiting process from candidate sourcing and communication through interview coordination and offers, • Partner with hiring managers to keep candidates informed and the hiring process moving efficiently, • Coordinate and proctor candidate assessments covering areas such as Excel, SQL, XML, AI, critical thinking, and problem-solving, • Maintain careers page content and support recruiting-related initiatives Training & Consultant Development • Coordinate Dayforce training for consultants, including scheduling, enrollment, certification tracking, and related administration, • Support Enforce University, the company's internal training program, including course coordination, materials, and consultant development, • Maintain the accuracy and integrity of employee and client training data Executive Support & Special Projects • Provide executive support to Dallas leadership, including meeting coordination, correspondence, status updates, research, and special projects, • Serve as a trusted resource for the CEO and leadership team, helping with time-sensitive requests, research, problem-solving, analysis, and special projects, • Take ownership of cross-functional projects and provide support wherever the business needs it Knowledge & Internal Operations • Build and maintain internal knowledge resources and process documentation in SharePoint, • Maintain company website content in Wix, including job postings, news, and page updates, • Support internal projects and initiatives across the organization, • Stay current on relevant technology, tools, and industry developments What We Are Looking For We're looking for a versatile professional with a strong technical foundation, excellent organizational skills, and a customer-focused approach. You do not need experience with every system listed below — experience with similar tools and the ability to learn new systems are highly valued. Core Qualifications • Bachelor's degree in MIS, Computer Science, Business, or a related field required; equivalent professional experience will be considered, • Experience in IT support, help desk, systems administration, or a related technical role, • Hands-on experience supporting Windows laptops and Microsoft 365 users, • Basic networking and troubleshooting knowledge, • Strong problem-solving and critical-thinking skills, • Ability to manage multiple priorities, meet deadlines, and work independently, • Strong written and verbal communication skills, • Customer-service mindset with the ability to support both technical and non-technical users, • High level of integrity and discretion when handling confidential employee, client, and executive information, • Proficiency with Microsoft Office and familiarity with SharePoint Preferred Experience • Jira, GLPI, or similar ticketing systems, • Kantata/Mavenlink or other professional services platforms, • Power BI, SQL, XML, or Microsoft Fabric, • Dayforce or another HCM platform, • Wix or another website content management system, • SOC 2 or similar security and compliance frameworks, • Experience supporting remote users through phone, Teams, screen sharing, or other virtual tools What Will Make You Successful • You enjoy variety and are comfortable wearing multiple hats, • You learn new technology, applications, and processes quickly, • You take initiative and look for solutions rather than waiting to be told what to do, • You can balance competing priorities while maintaining strong attention to detail, • You enjoy helping people and being a dependable resource for employees and leadership, • You work well independently while collaborating effectively with teams across the U.S. and France, • You are organized, resilient, adaptable, and comfortable working in a fast-paced environment, • You bring a positive, solutions-oriented "can-do" attitude, • You take ownership of your work and follow tasks through to completion Why This Opportunity If you’re a versatile, proactive professional who enjoys variety and making an impact, this role offers the chance to expand your skills, work across multiple areas of the business, and grow with a fast-moving organization Bring your initiative, curiosity, and can-do attitude — and make a difference from day one. Apply today!

Job DescriptionDescription: Job Summary: The IT Helpdesk Administrator serves as the first point of contact for technical support across StrideCare’s growing clinic network. This is a foundational role for a candidate early in their IT career who brings a strong technical base and a genuine commitment to learning. The Helpdesk Administrator resolves day-to-day end-user issues, supports standard platforms and devices, and works closely with the infrastructure team, with the opportunity to take on greater responsibility over time. Supervisory Responsibilities: N/A Essential Duties / Responsibilities: • Respond to support requests from staff via phone, email, ticketing system, and in person in a timely and professional manner., • Diagnose and troubleshoot issues across hardware, software, networking, and user accounts, escalating complex problems to senior team members as needed., • Set up, configure, and maintain end-user devices including laptops, desktops, printers, and mobile devices., • Manage user accounts, licensing, and access in Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, OneDrive) under the guidance of senior staff., • Support standard StrideCare platforms including Windows 11, Microsoft 365, Intune, and RingCentral phones., • Support the onboarding of newly acquired practices, including imaging and deploying devices, provisioning users, and assisting with on-site cutovers., • Document issues, resolutions, and procedures in the ticketing system and internal knowledge bases., • Follow up with staff to confirm issues have been fully resolved before closing tickets., • Participate in IT projects and initiatives as assigned., • Adhere to HIPAA regulations and security policies to maintain patient confidentiality and data security. Required Skills / Abilities: • A foundational understanding of computer hardware, software, and basic networking concepts., • Technical aptitude and a commitment to developing IT skills, whether gained through education, certifications, or hands-on experience., • Familiarity with Windows operating systems and the Microsoft Office suite (Outlook, Word, Excel, Teams, OneDrive)., • Strong customer service skills and the ability to support users across all levels of technical proficiency., • Clear written and verbal communication skills., • Ability to manage multiple priorities in a fast-paced environment., • A strong work ethic and the ability to take ownership of assigned tasks with minimal supervision. Requirements: Education and Experience: • Associate’s or bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent hands-on experience., • Exposure to Microsoft 365 administration (Entra ID, Exchange Online, SharePoint, Teams, Intune) preferred., • Experience troubleshooting computer hardware, printers, and network connectivity preferred., • Familiarity with help desk ticketing systems such as ManageEngine ServiceDesk Plus, and with ITIL practices preferred., • Exposure to RMM tools, MDM/Intune, remote support, or UCaaS platforms such as RingCentral, Zoom Phone, 8x8, or Vonage preferred., • Relevant certifications such as CompTIA A+, Network+, or Microsoft fundamentals preferred. Physical Requirements: • Ability to sit for extended periods while working at a computer., • Manual dexterity required for operating office equipment., • Availability to travel up to 25%, primarily to East Coast and Southern markets, with additional travel as the company expands. Interested in Joining Our Team? If you are interested in this position, please complete our Culture Index Survey as part of the application process. Step 1: Complete the Culture Index Survey: Culture Index Step 2: Submit your application for this position. *StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences. Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.

Job Description Octagon Talent Solutions is a full-service technology recruitment and staffing company based in South Florida. We humanize technical recruitment by identifying candidates' long-term career goals and assessing cultural fit when presenting opportunities. Our focus on long-term relationships helps ensure placements that last. Job Overview: We are seeking an IT Field Support Specialist Level 2 to deliver white-glove technical support across multiple job sites and office locations in the Dallas–Fort Worth area. In this hands-on role, you'll be the go-to resource for field and office teams, ensuring technology runs smoothly so project teams stay productive and connected. This is an excellent opportunity to join a growing organization and build your career in a dynamic industry that blends technology with engineering, procurement and construction innovation. RESPONSIBILITIES: • Deliver responsive, high-quality technical support to end users across office and jobsite locations, maintaining exceptional customer service standards, • Triage and resolve complex technical issues efficiently, documenting root causes and solutions to build institutional knowledge, • Deploy, configure, and manage Windows endpoints including laptops, desktops, and standard business software across multiple locations, • Provide expert support for Microsoft 365 suite including Outlook, Teams, SharePoint, and OneDrive synchronization, • Manage iOS and Android mobile device support, troubleshooting connectivity and application issues, • Maintain disciplined ticket management practices with clear communication of ETAs, progress updates, and resolution steps, • Diagnose and resolve basic networking issues including DHCP, DNS, VPN, and VLAN configurations, escalating complex issues appropriately, • Travel regularly to construction jobsites to provide on-site white-glove support and configure networking equipment, • Monitor common technical issues proactively and drive projects through to completion with minimal supervision, • Collaborate with field leadership to understand business needs and deliver technology solutions that enhance productivity REQUIREMENTS: • Strong foundation in networking fundamentals: DHCP, DNS, VPN, VLANs, and IP addressing, • Hands-on experience supporting Microsoft 365, SharePoint, and OneDrive in enterprise environments, • Proven ability managing and troubleshooting both iOS and Android mobile devices, • Demonstrated Windows administration skills including software deployment and system configuration, • Exceptional written and verbal communication skills with a customer-service mindset, • Meticulous attention to detail and disciplined approach to ticket management and documentation, • Experience with Windows 10/11 endpoint management, imaging, auto-provisioning, and health monitoring, • Knowledge of identity and access management including SSO/MFA and account provisioning workflows, • Familiarity with endpoint security tools such as EDR, disk encryption, and secure wifi/VPN configurations, • Proficiency with remote support tools for screen-sharing and remote assistance, • Understanding of basic network monitoring, switch/AP configuration, and onsite router/AP setup, • Experience with help desk/ticketing systems for intake prioritization, SLA management, and comprehensive documentation, • Ability to work with asset management systems for tracking laptops, peripherals, and jobsite equipment, • Bachelor's degree or equivalent practical experience preferred, • 1–2+ years in progressively responsible technical support roles, • Physical ability to lift up to 50 lbs occasionally and work in typical office and construction field conditions NICE TO HAVE: • Previous experience supporting construction or field-operations environments where you've balanced office and remote site support, • Scripting or automation skills for endpoint setup, configuration management, and health checks, • Hands-on experience with network monitoring tools and intermediate switch/AP configuration, • Exposure to knowledge base management and creating runbooks for common fixes and field checklists WORK SETTING: This is a high-travel role (approximately 95%) based in the Dallas–Fort Worth area, requiring daily travel to various job sites throughout the region. Candidates must be comfortable working primarily in active construction site environments with moderate noise levels, occasional dust, and varying weather conditions, with limited time in traditional office settings.

Job DescriptionDescriptionThe Technology Specialist I is a field-based technical expert responsible for the installation, configuration, maintenance, repair, calibration, and troubleshooting of advanced technology systems integrated with heavy equipment and construction machinery. This role supports machine control, surveying, positioning, telematics, and other emerging technologies that enhance equipment performance, productivity, and jobsite efficiency. The Technology Specialist I works directly with customers, operators, and internal partners to deploy and support technology solutions on heavy equipment while ensuring optimal system functionality. Additionally, this position delivers customer training on machine technology, survey infrastructure products, and related hardware and software applications, helping users maximize the value of their technology investments. Key Responsibilities: • Install, configure, upgrade, calibrate, and repair machine control, surveying, GPS, telematics, and other technology systems utilized on heavy equipment., • Diagnose and resolve hardware, software, electrical, and connectivity issues affecting technology-enabled construction and earthmoving equipment., • Perform field service, testing, and system optimization to ensure technology solutions operate accurately and efficiently in demanding jobsite environments., • Train customers, operators, and technicians on the use, maintenance, and best practices of survey infrastructure and machine technology products., • Stay current on evolving construction technology solutions and support the introduction of new products and systems., • Partner with internal teams, manufacturers, and customers to provide exceptional technical support and customer service.The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. Essential Functions • Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission, • Demonstrates technology products and recommends the best technology solutions for each customer application, • Installs laser, Global Positioning System (GPS), and Universal Total Station (UTS) systems on all makes and models of heavy equipment and sets up correctional GPS sources, i.e., Base Stations, Internet Base Station Service (IBSS) or Virtual Reference Station (VRS), • Teaches customers and employees on effective utilization of the technology products to optimize productivity and monitor machine health to include, but not limited to; Laser systems, GPS systems, UTS system, Infrastructure, Survey Products, Site Calibrations, File Management, VisionLink, and Winflash, • Coordinates with manager to develop product database that will assist in troubleshooting and works with other departments to ensure customer needs are met, • Creates and initiates machine communications with back office for downloading/uploading of models and uploading of surface data information, • Troubleshoots electrical systems, CAN and Ethernet networks, and hydraulic systems, documenting the process to increase understanding and efficiencies, • Performs system testing with sample/live data and technology, • Maintains and improves current technology, • Verifies site calibrations using proper survey techniques and trouble-shoot using the same. If the site calibration is bad, can use rovers, robotic total stations, auto levels, and can run a level loop if necessary, to identify the problem, • Works with various programs to include, but not limited to, MAS, SiSweb, ET, Business Center, Trimble Connected Community, Veda, and Trimble Store, • Install, measure up, calibrate Earthworks platforms on all models and machine brands of supported machines with use of robotic total stations and survey products, • Performs application calibrations, troubleshooting, root cause analysis, and problem resolution, • Service Technician tests, diagnoses, repairs, and adjusts electronic and optical equipment to ensure that they are in the optimal working order. This position is a multidisciplinary role requiring operational understanding, and underlying methodologies for heavy civil site construction., • Utilizes Business Center software to update customer files, check for modeling errors and verify data, • Works with other departments to ensure that customer’s needs are met, • Trains customers on CAT integrated technology products, • Pulls and prepares inventory to complete tasks, • Covers periodic rotations on the “SITECH Help Desk” where the technician must be able to help customers troubleshoot machine and off machine issues over the phone using their extensive technology knowledge. Must work through customer issues while mental visualizing what the customer is doing and explaining. Must maintaining patients and professionalism to help solve the customer issues. This is a customer service role., • Requires regular and punctual employee attendance, • Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards, • Performs other duties as assigned Knowledge, Skills, and Abilities • Knowledge with current computer software, related hardware, and machine electronic systems, • Strong electric diagnostic skills, schematic reading, and understanding, • Working knowledge 3D site modeling and the interaction of models with machine controls and site calibrations, • Ability to operate multiple sized and brands of heavy equipment to include motor graders, dozers, loaders, skid steers, asphalt trimmers, rock mills, piling machines, paving systems to include but not limited to asphalt pavers, concrete pavers and curbing machines., • Ability to install and repair hydraulic valve systems and associated control systems, • Strong electrical system experience. Ability to read and understand electrical system schematics, troubleshoot the same with a multi meter and sound troubleshooting techniques. Ability to troubleshoot CAN network systems. Also, able to build and pin out cables to make cables or to correct wiring issues., • Ability to disassemble and repair various electronic systems related to machine technology and survey infrastructure products. Must be able to read and understand wiring diagrams, • Ability to cut, grind, weld, and solder, • Excellent work habits, accuracy, attention to detail, and quality of work, • Excellent customer service skills, • Verbal and written communication skills, • Ability to follow logical troubleshooting procedures, • Effective influencing skills which include teaching, motivating, and developing customers and employees, • Strong organization and time management skills, • Critical thinking and problem-solving skills, • Ability to work independently and as part of a team, • Ability to be self-starting and self-motivated, • Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects, • Ability to read, write, and understand information, • Ability to listen to and understand information and ideas presented through spoken words and sentences, • Strong computer skills and the ability to work in Microsoft Word, Excel, CAD, AGTEC, in addition to various warehouse and accounting programs Requirements Education and Experience: • High school diploma or equivalent and some college, or additional technical training, required; Associates Degree in Survey, Auto, or Diesel Mechanics preferred, • Trimble Certified Trainer preferred, • Up to 2 years experience with machine control products and infrastructure preferred Supervisory Responsibilities:, • None Travel: • Up to 30% travel may be required, to include overnight stays, • Valid Driver’s License required Physical Requirements:, • Significant amount of time standing, walking, kneeling, crouching, stooping, and reaching, • Constant movement and use of hands, this position requires good manual dexterity, • Frequently communicates with others, must be able to exchange accurate information in these situations, • Routinely reacts to visual, auditory, and other signals including alarms and instructions, and is required to visually inspect work, • Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue, • Be able to maneuver safely and work underneath equipment, • Occasionally lifts and moves materials and equipment up to 50 lbs., • Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment Work Environment: • Regularly works outdoors around moving mechanical parts and may be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity, • Requires wearing common protective or safety equipment, • Works in an enclosed and open vehicle or equipment, • Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment, • Works in extremely bright or inadequate lighting, • Exposure to high noise levels and body vibration, • Works in confined workspaces, awkward positions, and high places, • Exposure to minor burns, cuts, bites, or stings Disclaimer:Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #HOLTDC

Job Description Job Title: Service Delivery Engineer (Tier Experienced Tier 1/ Tier 2) Location: Dallas, Texas (On-Site – local candidates only) Employment Type: Full-Time About K3 Technology K3 Technology is a leading IT services company dedicated to helping medium to large-sized businesses overcome IT challenges. We deliver comprehensive managed services—from end-user support and cloud migrations to disaster recovery and strategic planning—allowing our clients to focus on their core operations. With deep expertise in developing custom solutions and optimizing systems for unified data sharing, we empower our clients with innovative IT support that drives business success. Our employee-centric culture means we invest in our people with the tools, training, and support needed for professional growth. We foster a transparent, communicative, and accountable work environment where every team member is valued. Position Summary As an IT Support Engineer, you'll handle a mix of front-line support tickets and slightly more advanced technical issues that require deeper troubleshooting. You're past the basics—password resets and simple how-tos—and ready to work on things like connectivity issues, account configurations, and multi-step troubleshooting, while still relying on Tier 2/3 engineers for the most complex problems. This role is a great next step if you're looking to build real depth in networking, server support, and client-facing IT work. Key Contributions • Resolve a mix of standard and moderately complex support tickets efficiently., • Escalate appropriately when issues exceed your current scope, while documenting your troubleshooting steps clearly., • Assist with day-to-day client support and start building familiarity with client environments., • Support senior engineers on projects like migrations and infrastructure upgrades., • Help maintain SLA compliance across the support desk., • Continue developing technical skills through hands-on work and available training. Examples of Responsibilities Ticket Resolution: • Troubleshoot connectivity issues, printer/network configuration problems, and account access issues., • Handle software installation, basic Active Directory tasks (e.g., password resets, group changes), and device setup. Network & Server Support (with guidance): • Assist with basic firewall rule checks and VPN connectivity troubleshooting under senior engineer supervision., • Help identify and escalate server issues (e.g., service outages) with clear documentation. Security Support: • Assist in responding to security alerts (e.g., MFA issues, suspicious login attempts) and escalate as needed. Client Support: • Support day-to-day client requests and start learning client environments under the guidance of Tier 2/3 engineers. Project Contributions: • Assist with migrations (e.g., file server to SharePoint) by handling defined tasks alongside more senior team members., • Support basic network changes (e.g., VLAN setup) as directed by the NOC team. Technical Environment & Tools • Core Systems: HaloPSA, NinjaRMM, Sonicwall, and standard networking tools, • Scripting & Automation: No PowerShell experience required, but interest in learning is a plus, • You'll be exposed to more advanced tools and systems as you grow into the role Qualifications • Experience: 1–2 years of IT support experience, ideally including some exposure to networking or server environments beyond basic help desk work., • Technical Skills: Comfortable troubleshooting across Windows, Office 365, and MacOS; basic understanding of networking concepts (DNS, DHCP, VPN) is a plus., • Soft Skills: Strong communication skills, a proactive attitude, and eagerness to learn., • Adaptability: Able to manage a variety of tickets and shifting priorities in a fast-paced, on-site environment., • Certifications: Not required; CompTIA A+/Network+ or progress toward Microsoft certifications is a plus. What We Offer Competitive Benefits: • 401(k) with up to 3.5% match, • Generous PTO and paid holidays, • Paid training, certifications, and ongoing professional development Culture & Growth: • A transparent, communicative work environment with an open-door policy, • Clear path for growth, • A supportive team environment focused on hands-on learning How to Apply If you're ready to build your technical skills and grow into a stronger IT role, please visit https://k3techs.com/careers/ to apply and view the full job description. K3 Technology is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Recruiters and staffing agencies: We’re hiring directly and are not seeking agency assistance for this position. Please do not contact us with recruiting services or unsolicited candidate submissions.

Job Description For years, Stream Data Centers has been a trusted partner in providing world-class data center solutions. With a focus on sustainable, secure, and reliable infrastructure, Stream empowers businesses to scale their digital operations while prioritizing environmental and social responsibility. Stream Data Centers continues to set new standards for innovation, operational excellence, and sustainability in the data center industry, having provided premium data center services since 1999. Now, with 90% of its inventory leased to Fortune 100 customers, the company has acquired, developed and managed more than 27 data center projects nationally, while leadership has remained consistent for over two decades. From site selection to data center construction and operations, Stream develops wholesale colocation capacity and build-to-suit facilities for hyperscale and enterprise users in major markets across the United States. Additionally, Stream sources and develops low-risk land sites for optimum data center development and provides energy procurement services with a focus on reducing market risk and providing low-cost renewable energy options. The Desktop Technician is an entry-level, Tier 1 support role responsible for providing friendly, responsive, and reliable technical assistance to Stream employees. This position receives, documents, troubleshoots, and resolves common incidents and service requests; prepares and deploys end-user devices; supports Microsoft 365 and standard business applications; and assists with onboarding and offboarding activities. This role is designed for someone early in their IT career who brings foundational technical knowledge, strong customer-service skills, and a willingness to learn. The Desktop Technician works closely with senior IT team members and follows established security, escalation, documentation, and service-management practices. Under the direction of the Manager, IT Applications and Helpdesk, the Desktop Technician provides in-office support across Stream's Dallas and Frisco locations. The technician serves as a first point of contact for end-user technology needs, restores service where possible, escalates issues when appropriate, and helps maintain accurate records for tickets, devices, and user support activities. Responsibiilites • Provide Tier 1 support through the approved service channels, including phone, email, chat, ticket portal, and in-person requests., • Record, categorize, prioritize, and update incidents and service requests in the IT service-management system., • Troubleshoot common issues involving Windows 10/11, Microsoft 365, Outlook, Teams, OneDrive, SharePoint, browsers, printers, Wi-Fi, VPN, conference-room technology, and peripherals., • Prepare, configure, deploy, replace, and recover laptops, desktops, monitors, mobile devices, and accessories in accordance with Stream standards., • Assist with device enrollment, application installation, and endpoint provisioning through Microsoft Intune and other approved tools., • Support password resets, multifactor authentication, and routine account-access issues while following identity-verification and least-privilege procedures., • Complete assigned onboarding and offboarding tasks, including equipment preparation, access coordination, device recovery, and asset documentation., • Escalate unresolved, security-sensitive, or higher-impact issues to the appropriate IT team member with complete troubleshooting notes and relevant evidence., • Maintain accurate ticket notes, asset records, support procedures, and knowledge articles., • Communicate clearly and professionally with users, provide practical status updates, and confirm resolution before closing requests., • Follow Stream's information-security, change-management, acceptable-use, and support procedures., • Support occasional after-hours activities or on-call coverage when assigned. Core Competencies Customer Service (Nice): Treats users with patience, respect, and urgency while setting clear expectations and following through. Technical Learning (Smart): Applies structured troubleshooting, learns from coaching, and steadily expands technical knowledge. Integrity & Security (Honest): Protects confidential information, follows verification requirements, and promptly escalates mistakes or risks. Ownership & Accountability: Takes responsibility for assigned tickets and tasks, documents work accurately, and communicates when assistance is needed. Documentation & Process Adherence: Uses approved procedures, maintains complete ticket notes, and contributes useful knowledge documentation. Engagement & Improvement (Passionate): Looks for practical ways to improve the employee support experience and reduce recurring issues. Teamwork & Communication: Works effectively with other IT teams and explains technical information in clear, user-friendly language. Requirements Work Environment and Physical Considerations: • This is a fully in-office role supporting Stream's Dallas and Frisco, Texas locations; regular travel between the two locations may be required., • Up to 10% travel is required to support local data centers., • Ability to remain at a workstation for extended periods and to move throughout an office while providing hands-on support., • Ability to lift, carry, install, and move typical end-user technology equipment weighing up to 40 pounds, with or without reasonable accommodation., • Ability to work occasional after-hours support activities when scheduled. Basic Qualifications: • High school diploma or GED equivalent required., • Relevant education, technical training, and hands-on experience., • Hands-on Helpdesk, Service Desk, desktop support, internship, lab, or comparable technical experience., • Foundational knowledge of Windows 10/11, Microsoft 365 applications, and common endpoint troubleshooting techniques., • Basic understanding of networking concepts such as Wi-Fi, VPN, IP connectivity, and printer troubleshooting., • Ability to install, configure, and support laptops, desktops, mobile devices, displays, printers, and common peripherals., • Strong customer-service skills and the ability to communicate technical concepts to non-technical users., • Ability to organize multiple requests, follow documented procedures, and ask for help or escalate when appropriate. Preferred Qualifications: • Associate degree or higher in Information Technology, Computer Science, or a related field., • 2+ years of Helpdesk, Service Desk, desktop support, internship, lab, or comparable hands-on technical experience., • Professional written and verbal communication skills., • IT certifications, including CompTIA A+, CompTIA ITF+, or Microsoft 365 Fundamentals., • Exposure to Microsoft Intune, Entra ID, Active Directory, an ITSM platform, or remote-support tools. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources The pay range for this role is between $50,000 – $55,000 (base). Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. Stream Data Centers offers annual bonus, performance bonuses, benefits, flexible time off (vacation), 401k and a variety of other perks and benefits. Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sex, age, national origin, disability, military status, or any other reason prohibited by law. Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Job Description Centri Business Consulting provides the highest quality advisory consulting services to its clients by being reliable and responsive to their needs. Centri provides companies with the expertise they need to meet their reporting demands. Centri specializes in financial reporting, internal controls, technical accounting research, valuation, mergers & acquisitions, and tax, CFO and HR advisory services for companies of various sizes and industries. From complex technical accounting transactions to monthly financial reporting, our professionals can offer any organization the specialized expertise and multilayered skillsets to ensure the project is completed timely and accurately. We are One Firm, One Team, and One Culture. It's how we do things at Centri. And a large part of our focus is on becoming the best, most wholesome professional you can be. You're not just a number. You're part of the Centri Family. Career Advancement: • Working at Centri is not just a job, it is a career path. We promote on talent, not tenure, allowing our team to take ownership of their growth & career trajectory This Partner will demonstrate excellent client service and positive coaching to the team members in developing technical and professional competency. Core Responsibilities: • Lead the growth of an Advisory practice by developing and implementing strategic and tactical plans in accordance with the firm's mission and vision and the commitment to always act as a trusted partner to our clients., • Elevate the Centri Brand by demonstrating thought leadership and embracing our marketing and sales programs., • Building national relationships to further expand the Centri Brand in developing business and revenue for the Firm., • Lead and manage multiple concurrent engagements within the Accounting Advisory practice to provide technical accounting and financial or business advisory guidance to clients., • Demonstrate advanced knowledge of complex accounting concepts to support Firm initiatives and development opportunities with internal knowledge sharing and panel discussions., • Provide timely, high quality client service that meets or exceeds client expectations including coordinating the development and execution of the consulting work plan and client deliverables., • Collaborate directly with firm specialists/subject matter experts on complex accounting matters, • Responsible for ensuring the engagement team has an in-depth understanding of the client's business. Education and Experience: • Bachelor's degree in Accounting or equivalent required., • CPA license is required, • Fifteen plus years of relative accounting experience; public accounting or professional services experience highly preferred. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift items up to 30 pounds at times. This position is an exempt position as it relates to the fair labor standards Act. Centri provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is an exempt position as it relates to the fair labor standards Act. Centri provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #LI-Hybrid

Job Description Join Our Team at True North Group! Position: Entry-Level Sales Agent Number of Openings: 1 Territory Role Available Start Your Career with True North Group If you're ready to stop clocking in and start leveling up, welcome to True North Group—a company built around protecting families, growing leaders, and unlocking potential. We partner with small business owners to bring world-class supplemental benefits to their employees, and we're looking for energetic, coachable individuals to help us expand. We want you to provide real conversations that make a real difference. This is a ground-floor opportunity for those ready to hustle, learn, and grow into something more. What You'll Be Doing As a Sales Agent, you'll work face-to-face with business owners and employees in your area. This is an outside sales position—you'll be out in the field, not stuck behind a desk. Your role will include: Setting and attending appointments with small businesses Presenting supplemental benefit packages to employees in group settings Helping individuals select the right coverage for their needs Following up with clients and providing ongoing support Using CRM tools to track your progress and set goals Plugging into a structured, supportive team culture What You'll Get At True North Group, we reward hustle with real benefits—not just promises. You can expect: Weekly Draw Pay with commission and bonuses Day-One Training and ongoing mentorship Incentive Trips, Stock Bonuses, and Weekly Recognition Career Advancement Paths into Leadership and Training A Team That Invests in Your Personal Growth What We're Looking for We don't require sales experience, just the right mindset. We train the skills, you bring the energy. We're looking for someone who is: Comfortable talking with people Motivated by growth, achievement, and team wins Positive, coachable, and adaptable A fast learner who can follow systems and plans Willing to get licensed in Health & Life insurance within 30 days - we reimburse the fees and support your preparation. Extra Credit If You've Got: Bachelor's degree or associate's degree —recent graduates welcome. 2 years customer service or hospitality experience A background in sports, leadership, or team-based environments Entrepreneurial drive or interest in business ownership This Isn't Just a Job—It's a Launchpad If you're looking for a "clock-in, clock-out" job, this isn't it. But if you want to grow, get paid what you're worth, and be part of something that matters then you're in the right place. Apply now, and let's get you started. www.thetruenorthgroupllc.com

Job Description Plastics Injection Molding Machine Operator $20/hr + Overtime | 12-Hour Shifts | Stable, Full-Time Work Looking for steady, hands-on work where you can stay active and build a long-term career? DuraPlas is hiring Machine Operators to join our growing production team. This is a great opportunity for someone who enjoys working with their hands, staying busy, and being part of a team that keeps production moving! We’re actively hiring and looking to fill multiple Machine Operator positions. Day shifts and Overnight shifts are available! What You’ll Get • Starting pay at $20/hour, • $500 Bonus Opportunity after 90 Days of Continuous Service, • Monthly Perfect Attendance Award [During First 3 Months of Employment], • Built-in overtime with 12-hour shifts, • Hands-on manufacturing experience, • On-The-Job Training, • Opportunity to grow into advanced roles, • Team-focused work environment What You’ll Do • Operate and monitor injection molding machines, • Pull, trim excess material using hand tools (knives, clippers, etc.), and stack product, • Follow job instructions to complete production orders accurately, • Perform quality checks to ensure products meet standards, • Label and package finished products for shipping or storage, • Complete basic secondary operations as needed, • Identify and report machine or material issues, • Maintain a clean, organized, and safe work area, • Follow all safety procedures and use required PPE What to Expect • Fast-paced, hands-on work environment, • Non-climate-controlled facility (can get hot, noisy, and dusty), • Physically active role (standing, walking, lifting throughout shift), • Regular lifting requirement of up to 50 lbs, • 12-hour scheduled shifts (approximately 42 hours per week) This Role Is a Great Fit If You • Prefer active work over sitting at a desk, • Are dependable and show up ready to work, • Can handle repetitive tasks and long shifts, • Take pride in quality and doing things right, • Work well with a team in a fast-paced environment Qualifications & Skills • 0–1 year of experience in manufacturing, warehouse, or industrial environments preferred, • High School Diploma or GED preferred, • Ability to lift at least 50 lbs (required), • Ability to work 12-hour shifts (required), • Ability to operate multiple machines and related equipment, • Strong attention to detail and commitment to quality, • Good communication, teamwork, and problem-solving skills, • Ability to read and use measurement tools (tape measure, carpenter’s square, ruler), • Bilingual (English/Spanish) highly desired About DuraPlas DuraPlas has been manufacturing plastic products for over 50 years and serves customers across the United States and in more than 65 countries. Our Addison, Texas facility produces high-quality products used in the transporting and handling of commodities for a variety of industries and companies. Benefits • Medical, dental, and vision insurance, • 401(k) with company match, • Short-term and long-term disability coverage, • Basic and supplemental life insurance, • Health Savings Account (HSA) contributions, • Wellness Program, • Tuition reimbursement, • Employee Assistance Program (EAP), • Paid Time Off (PTO) How to Apply Apply directly through this job posting. Selected candidates will be asked to complete a Culture Index Survey and participate in a phone interview with our HR team. Equal Opportunity Employer DuraPlas is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, disability, or protected veteran status. We are committed to building a diverse workforce and making hiring decisions based on the skills and traits needed for success in this role.

Job DescriptionCompany Description FSR is a leading provider of premier talent for credit unions (Direct -Hire) specifically recruiting for the credit union industry. Our experienced placement professionals have an unparalleled understanding of our client’s business culture and candidate expectations. We expertly match our candidates talent to our clients need for any all staff levels within the credit union organization, from teller to CEO we can make it happen for you. Job Description Are you friendly, dependable and great with people? We’re looking for a Teller to be one of the welcoming faces of a well established credit union. This is primarily a Teller role, but you’ll also have the opportunity to rotate between the teller line, reception desk and member service areas. It’s a great fit for someone who likes variety, enjoys helping people and wants to build broader credit union experience. What You’ll Do • Process deposits, withdrawals, loan payments and other financial transactions accurately, • Provide friendly, professional service to members in person and over the phone, • Rotate between the teller line, reception desk and member service areas to keep it fresh :), • Answer basic account questions and assist members with everyday banking needs, • Cross train in multiple branch functions, • Support daily branch operations and work closely with the rest of the teamQualifications What We’re Looking For • Previous teller, banking, credit union, cash handling or customer service experience preferred, • Strong attention to detail and accuracy, • Friendly, professional communication skills, • Dependable and team oriented, • Comfortable handling cash and working directly with members Great Schedule - Monday - Friday 8:15 AM to 4:45 PM NO WEEKENDS! Additional Information Compensation & Benefits: • Pay: $18-$21 / hour, • Benefits: 100% employer-paid health insurance for employees, 401K match, and more! Why You’ll Like It • Variety in your day, • Opportunity to cross train and grow, • Stable weekday schedule, • Supportive team environment If you enjoy helping people and are looking for a Teller role with variety and room to grow, we’d love to hear from you.

Job Description Level 4 Installer Reports to: Installation Supervisor or Project Manager Preface: CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. Summary: The Installation Technician Level 4 will be required to perform all intermediate and advanced installation work activities. The Installation Technician Level 4 should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific CBMA and customer local requirements. Duties and Responsibilities: ● Work with minimum supervision and be certified in Skill levels 1, 2 and 3. ● Input job status, issues and requests and all-expense-related information into the Project Management platform. ● Reconcile materials for sales order using web-based inventory control forms. ● Understand the scope of work and customer expectations as well as the profitability objectives and timeframes. ● Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction. ● Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager. ● Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform. ● Maintain tools assigned to the job as well as monitor tool calibration requirements. ● Perform hardware testing, such as power verification, device provisioning and system tests. ● Responsible for all work meeting all customer standards. ● Meet or exceed customer and internal documented acceptable levels of quality. ● Adherence to training, safety and compliance requirements. Credentials and Experience: ● Requires minimum of 5 years of Data Center/PoP/CO installation experience. Knowledge, Skills and Abilities: ● Lead Installation Technician should have minimum 5 years Data Center/PoP/CO installation experience. ● Should possess a good mechanical aptitude. ● Should possess a good knowledge of basic power tools. ● Should have the ability to adapt to various work environments. ● Should have good knowledge of optical routing equipment installations. ● Should have good knowledge of fiber optic cable installation & testing practices. ● Should have good knowledge of AC/DC power. ● Should have good knowledge of infrastructure installation work (equipment racks, cable racks and fiber duct etc.) Special Requirements ● Due to the nature of our Customers’ requirements, work schedules and hours of operation are dynamic. The Lead Technician must be able to adjust to varying work schedules which may include all work shifts. ● Travel up to 100%. Installers may be expected to travel periodically to work locations outside of commutable area. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork. ● The employee will be required to climb and work off of ladders. ● The employee will be required to work under raised floors. ● The employee will be required to cut and drill metal and concrete. ● The employee must be able to distinguish between different colors. ● The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure. ● The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds. ● Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools and working on specialized computer & networking devices. Work Environment: ● The work environment can consist of a customer data center, central office, warehouse, computer networking or office network setting. _ _ The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. _ EEOC Statement: CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.

Job Description EMPLOYEE-OWNED CAREER OPPORTUNITY | DALLAS-FORT WORTH, TEXAS HVAC Selling Technician A field role for high-level technicians who can diagnose with confidence, build trust with homeowners, and turn service calls into real solutions. Tempo Air has served DFW homeowners since 1966. This is not a basic service technician job. Our HVAC Selling Technicians combine technical expertise with strong homeowner communication to diagnose system issues, recommend the right path forward, and help customers make smart comfort decisions. If you want to be more than just an employee, Tempo offers the rare advantage of employee ownership through an ESOP. What Makes This Role Different Employee-Owned You are not just helping build someone else's company. Tempo offers an ESOP so your work contributes to long-term value for your future. Sales + Technical Skill You will diagnose, explain, recommend, and close. This role rewards technicians who can do the work and communicate it clearly. Career Stability Tempo has been serving homeowners in DFW since 1966 and has built a strong reputation in residential home comfort. Real Benefits Health, dental, vision, paid time off, paid holidays, life insurance, disability protection, ongoing training, and retirement benefits with employer match. What You'll Actually Do Diagnose • Evaluate residential HVAC system performance through observation, testing, and setup., • Troubleshoot service issues and perform preventative maintenance with accuracy and speed., • Use gauges, meters, analyzers, pumps, hoists, rigging equipment, torches, and hand and power tools safely and effectively. Sell • Build trust with homeowners, explain findings in plain language, and present the right options for their home and budget., • Read and quote pricing using the Straightforward Pricing Guide., • Sell HVAC replacement systems, accessories, and service agreements when appropriate. Serve • Explain service charges and completed work clearly and professionally., • Complete job documentation accurately and legibly., • Collect the information needed to ensure a smooth homeowner experience from diagnosis through completion. Operate • Safely drive a company vehicle while representing the brand at a high level., • Work flexible hours and participate in rotating on-call nights and weekends when assigned. Who Thrives Here • Technicians with strong diagnostic skill who are confident in front of homeowners., • Relationship builders who can explain technical issues simply without sounding scripted or pushy., • Self-starters who want more upside than a standard hourly field role., • Professionals who take pride in doing the job right and representing the company well., • People who want a long-term career, not just a truck, a route, and another year doing the same thing. Job Qualifications • High school diploma or equivalent., • Minimum of 7 years of experience., • Trade or technical school training preferred, but not required., • Strong diagnostic ability backed by field experience and training., • Ability to communicate effectively with customers and work independently under pressure., • Valid driver's license with a driving record that meets company standards., • Pass a pre-employment drug screen and criminal background check. Benefits: Employee ownership (ESOP) with Employer Match 20% Competitive pay 3 Weeks PTO Hours 1 Floating Holiday Bereavement Pay Paid holidays Health, Dental, Vision Insurance $25,000 life insurance/$25,000 AD&D (additional voluntary life/AD&D products available) Disability income protection plan (Short-Term & Long-Term Disability) 401 (k) savings plan – Employer match 20% Continued education and training programs Not the Right Fit If... You want a desk job or a role with little homeowner interaction. You dislike physical field work, changing conditions, or on-call responsibilities. You are uncomfortable recommending repairs, upgrades, or replacement options when they are clearly needed. You prefer heavy supervision instead of taking ownership of your truck, your calls, and your results. Physical & Field Requirements Ability to work in extreme heat, cold, noise, dust, fumes, and poor ventilation. Ability to stand, walk, climb ladders and attic stairs, and work in attics, basements, and crawl spaces. Ability to regularly stoop, kneel, crouch, crawl, reach, twist, grasp, and climb 4' to 32' ladders. Must not exceed 300 pounds including clothes and equipment to meet OSHA fall protection guidelines. Ability to exert up to 100 pounds of force regularly and up to 50 pounds frequently. Tempo is committed to equal employment opportunity to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, religion, color, gender identity, ethnicity, age, creed, sex, national origin, sexual orientation, disability status, veteran status, marital status or any other category protected by applicable federal, state or local laws.

Job Description Sales Executive - Managed IT Location: Dallas / Fort Worth, Texas Metroplex Novatech is The Managed Office Provider, offering a comprehensive portfolio of Information Technology (IT), Print, Cloud, and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the United States. This growth has created additional opportunities for talented, technology-minded individuals to join our team. Bring your career to Novatech and join our exceptional team of Managed Office Solutions Experts. Are you a professional with a strong background in building relationships and a passion for selling and delivering top-tier business technology solutions to clients? As we continue our expansion, we have a rewarding opportunity for a Sales Executive - Managed IT supporting clients throughout the Dallas / Fort Worth, TX Metroplex. This role is responsible for selling the full range of our Managed IT services, including remote help desk support, cloud solutions, cybersecurity, and other offerings. We are looking for Sales Athletes who can be described as creative, diligent, tenacious, passionate, intuitive, big-picture thinkers, optimistic, self-motivated, adaptable, and collaborative. Primary responsibilities: • Generate new business through proactive outreach, including cold calling, prospecting, professional networking, strategic email campaigns, and LinkedIn engagement, • Engage with potential clients, understand their pain points, and present tailored Managed Services Provider (MSP) solutions., • Collaborate with the Vice President of Managed IT to support ongoing business development initiatives, • Maintain awareness of competitive offerings and effectively position Novatech’s value proposition, • Develop proposals, pricing quotes, and sales presentations with minimal guidance, • Utilize Salesforce CRM Pro to maintain accurate records of prospect and pipeline activity daily, • Build and maintain professional relationships with clients by understanding their business goals and challenges, • Contribute to proposal development, solution validation, negotiations, and deal closings, • Partner closely with Sales Representatives and Sales Managers to deliver technical expertise and support, and participate in client engagements, including those with C-Suite executives, for more complex solutions in smaller accounts, • Facilitate a seamless transition from the sales process to service implementation for new clients, • Assist with internal training initiatives and provide support to colleagues as needed, • Consistently meet or exceed assigned revenue and growth objectives Qualifications: • Bachelor’s degree, • Minimum of three (3) years of business-to-business (B2B) sales experience, with Information Technology (IT) sales experience preferred, • Foundational knowledge of IT services and a willingness to expand knowledge of the Managed Services Provider (MSP) landscape, • Proficiency with Microsoft Office applications, Salesforce CRM Pro, and LinkedIn, • Excellent interpersonal and presentation skills, • Strong work ethic, self-direction, and the ability to succeed in a fast-paced environment, • Industry experience is a plus Key strengths: • Strong communication and relationship-building skills, • Demonstrated success in proactive prospecting through cold calling, email outreach, LinkedIn engagement, and professional networking; this is a critical requirement for the role, • Develop and maintain a robust 90-day sales pipeline through consistent prospecting, follow-up, and opportunity management, • Skilled in a consultative sales approach, with the ability to uncover client needs and position appropriate solutions., • Confidence and clarity in delivering presentations and demonstrations, • Experience working with individuals at all levels of an organization, • Strong time management skills with the ability to manage multiple deals, outreach efforts, and follow-ups efficiently Novatech offers: • Competitive salary commensurate with experience, • Unlimited earning potential through commission-based compensation, • Monthly vehicle allowance provided for business-related travel, • Comprehensive benefits package including medical, dental, vision, life insurance, and other supplemental coverage options, • 401(k) retirement savings plan with company match, • Paid Time Off (PTO), Volunteer Time Off (VTO), Floating Holidays, Company Holidays, and Parental Leave, • Annual wellness stipend to support personal fitness and health goals, • Employee recognition and reward programs Novatech provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identity, disability, alienage or citizenship status, marital status, genetic information, veteran status, or any other characteristic protected under applicable law. Ready to take your sales career to the next level? Join Novatech and get the opportunity to sell innovative Managed IT solutions that truly make an impact. Be part of a fast-growing team where your drive, creativity, and success are recognized and rewarded - apply today!

Job DescriptionField Service Engineer - Precision Equipment (Dallas-Fort Worth / North Texas) Location: Dallas-Fort Worth area and Sherman, TX (2 openings) Travel: Varies by opening (see below) Compensation: $92,000 - $103,000 base, plus relocation assistance If you're the tech who gets called when a machine won't run right, and you like that no two days are the same, this role is built for you. Our client is a global builder of precision surface finishing equipment used in semiconductor, advanced materials, and other high-tech manufacturing. Their machines lap, polish, grind, and slice materials to extremely tight tolerances. As a Field Service Engineer, you'll install these machines, keep them running, and be the face of the company when a customer needs help. Two Openings • Customer Site Engineer - Sherman, TX: Based at customer semiconductor facilities north of Dallas, supporting polishing and lapping equipment in a cleanroom environment. Limited travel., • Traveling Field Service Engineer - DFW: Based in the DFW area, supporting customers across North America and internationally, including Europe and Asia. About 75% travel, with assignments lasting from one week to several weeks. What You'll Do • Install, commission, calibrate, and start up new machines at customer sites, • Troubleshoot and repair mechanical, electrical, pneumatic, hydraulic, controls, and software issues, often while a production line is waiting on you, • Perform preventive maintenance, repairs, upgrades, and field modifications, • Train customer operators and maintenance teams, • Make decisions on site, working one-on-one with the customer, with full support from the service team behind you, • Share what you see in the field with engineering to improve the product, • Write clear service reports and complete service paperwork What You Bring • 3+ years of field service, machine installation, or maintenance on automated or precision equipment, • A strong mechanical background plus electrical and software skills: good with your hands and your head, • Experience with PLCs, servo systems, drives, motors, and sensors, • Ability to read mechanical drawings, electrical schematics, and pneumatic and hydraulic diagrams, • Comfort working independently and communicating clearly with customers, • Flexibility for long days during busy periods, • Valid driver's license; passport or ability to get one for the traveling role, • Authorization to work in the US without current or future sponsorship, • Ability to lift up to 35 lbs and work around industrial equipment, including cleanroom gowning or hard hat and steel-toe environments Nice to Have • Field service experience with an equipment OEM, • Semiconductor, cleanroom, or wafer processing experience (polishing, lapping, grinding, CMP, wire saw, dicing), • Robotics or motion control experience, • Associate degree or technical certification in electrical, mechatronics, or robotics, • Military technical background maintaining sophisticated systems (radar, avionics, aviation) Why This Role • Work in a growing, high-tech field where every day is different, from teaching robots to leveling tables, • Hands-on training on advanced precision equipment, • International travel for the traveling role, • A supportive manager and team who are available whenever you need them Is This You? Strong candidates often come from equipment OEM service teams, semiconductor fabs, CNC and machine service companies, automation integrators, or military technical roles where they kept complex systems running. This is not a fit if you're looking for a fixed schedule or a desk job.

Job Description Auto Claims Representative - Dealer Open Lot We are a national internal claims program that is fast-paced and growing. This position handles 1st party Damages to the auto dealer’s Inventory and other first-party commercial auto damage claims. As the adjuster in this role, you will handle the claim from the first notice of loss through resolution/settlement and the payment process. Compensation: $60,000 - $85,000 yearly Responsibilities: Directly handle assigned claims. (Desk Position). Provide quality customer service and ensure file quality, timely coverage analysis, and communication with the insured based on the application of policy information to the facts or allegations of each case. Directly investigate each claim through prompt contact with appropriate parties, such as policyholders, accounts, law enforcement agencies, witnesses, agents, and technical experts, to determine the extent of damages and contribution potential. Verify the nature and extent of property damage by obtaining and reviewing appropriate records and damage documentation. Represent the company as a technical resource and act within established professional guidelines as well as applicable state laws. Apply established file management protocols and metrics to all claims and document the rationale for any departure from applicable protocols and metrics with or without assistance. Qualifications: Requirements: • 2-5+ years of Auto Physical Damage claims experience., • Commercial auto experience is preferred but not required., • Attention to detail with strong organizational skills., • Ability to provide a high level of customer service to both internal and external customers., • Proficient in Excel and Word. About Company Our mission is to organically grow our independent agency to assist as many clients as possible and mitigate risk. We execute at the highest level from day one to every day moving forward. We set the gold standard in success, continuously raising the bar as we change the way the industry thinks about products and services.

Job Description JOB POSTING JOB TITLE: Human Resources Manager DEPARTMENT: Human Resources REPORTS TO: Director, Human Resources POSITION PURPOSE: The Human Resources Manager is responsible for the successful partnership and performance of their direct report team, as assigned. This role may be a member of the field-based leadership team and expected to play an active role in discussion of any nature in helping drive the human capital strategy for Suntex Marinas. The Human Resources Manager partners with management and staff of various levels to facilitate success and communicate various Human Resources policies, programs, practices, procedures, laws, and government regulations. The Human Resources Manager has excellent interpersonal skills and is well-versed in employee relations. DUTIES AND RESPONSIBILITIES: • Mediate and resolve high volume employee relations concerns and conduct thorough investigations, as necessary, • Manage, lead, and reinforce assigned Human Resources initiatives such as recognition and training initiatives through partnership with the marina operations team, • Partner with the assigned Senior Regional Vice Presidents, Regional Directors and Managers, and General Managers to assess, anticipate, and address all Human Resources needs and compliance factors, • Knowledge of federal, state, and local laws to partner with the benefits team in leave management assistance, • Ensure legal compliance by monitoring and implementing applicable Human Resources federal, state, and local requirements pertinent to the day-to-day management of team members, • Lead and manage strong conflict resolution strategies with and between others with the goal of providing service and organizational success to assigned teams, • Perform all other duties as assigned EDUCATION AND EXPERIENCE: • Bachelor’s degree in Human Resources or related field required, equivalent work experience may be considered, • 4 to 6 years of Human Resources experience required, • SHRM certification a plus, • California Human Resources experience is required, • Knowledge of HRIS systems, ADP experience preferred, • Ability to handle sensitive and highly personal information daily while maintaining confidentiality in a mature and professional manner WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: • The team member works in an office environment at the Dallas Home Office location spending most of their time seated at a desk with a chair for extended periods of time., • Travel is required for 30% of the year, • Must be able to lift, carry, push, and pull up to fifteen (15) pounds, • Must be able to swim or be willing to wear a life jacket when visiting site locations as the locations are marinas surrounded by water STATEMENT OF PURPOSE This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice. Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.

Job DescriptionSummary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on experience supporting business environments, including Windows-based workstations and servers, networking infrastructure, and various hardware/software platforms. The right candidate will be comfortable handling escalations, troubleshooting complex issues, and delivering high-quality technical support in a fast-paced MSP setting. Duties & Responsibilities Technical Support & Troubleshooting Provide advanced support for Windows 10/11 desktop environments Troubleshoot and maintain Windows Server 2016 and 2019 systems Diagnose and resolve networking and connectivity issues Interpret system and event logs to identify root causes and implement solutions Respond to and resolve escalated support tickets requiring deeper technical expertise Systems Monitoring & Incident Response Monitor RMM and alerting systems to proactively address performance or security concerns Follow documented procedures to remediate alerts and system issues User & Infrastructure Support Manage new user setup, onboarding, and account provisioning Install and configure network equipment and related infrastructure Support LAN/WAN environments, including maintenance and troubleshooting Deploy and support network hardware Facility & Peripheral Systems Support Provide support for integrated systems such as access control, security devices, lighting, and HVAC connectivity Qualifications & Requirements Minimum of three (3) years of experience in roles such as IT Help Desk, Desktop Support Technician, IT Support Analyst, or Service Desk Technician Experience with firewall and network administration, specifically SonicWall and/or Meraki Working knowledge of troubleshooting desktops, servers, and network infrastructure Strong customer service orientation with a professional and approachable demeanor Excellent written and verbal communication skills, including the ability to explain technical concepts clearly Dependable and self-motivated with a strong sense of accountability Eagerness to continue learning and expanding technical expertise

Job Description Koenig & Bauer is the oldest, global printing press manufacturer in the world! For more than 200 years, we have been bringing together innovative technology and enthusiasm for tailor-made print solutions for our customers. You will find products printed on our machines all around you every day including the US currency in your wallet and much of the packaging in your grocery stores and big box retail stores. With the broadest product portfolio in the industry, groundbreaking machines and a holistic service promise, Koenig & Bauer sets international standards. Our 5,500 employees worldwide generate annual sales of €1.2 billion. This is your opportunity to join Koenig & Bauer (US), the sales and service organization for Koenig & Bauer in the United States and the North American headquarters. Become part of our company where creativity, fascination and passion for mechanical and electrical engineering work together as we develop the printing world of tomorrow and exceed print! Location: Koenig & Bauer Office, Dallas, TX Reports to: Chief Operating Officer (COO) Direct Reports: Parts Coordinators, Inventory Control Specialist Standard Schedule: Core departmental hours are Monday – Friday, 8:00 a.m. – 5:00 p.m. CT. Due to the nature of printing operations, the Parts Manager will frequently work extended hours to meet urgent customer demands. After-Hours Availability: Required to carry a company-issued cell phone and respond to urgent or escalated business requests outside of standard operating Travel: Occasional domestic and international travel required (less than 10%), primarily to the factory in Germany or key customer sites. FLSA Status: Exempt/Salary Compensation: $85,000 - $105,000 USD +10% annual bonus potential Job Responsibility: The Parts Manager is responsible for leading a profitable, efficient, and customer-centric Parts Department. This is achieved through strategic inventory management, data-driven pricing models, strong team leadership, and the continuous refinement of processes. The ultimate goal is to ensure Koenig & Bauer is "the easiest company to do business with" by delivering outstanding technical communication, rapid order fulfillment, and flawless execution, while building a foundation for broader service operations.. Essential Duties and Responsibilities: 1. Departmental Leadership & Service Integration • Goal Alignment: Establishes and guides departmental activities to hit annual revenue and profitability targets while maintaining elite levels of customer satisfaction., • Team Management: Manages, trains, and motivates personnel across the Parts Department. Oversees scheduling, daily operations, and performance management., • Service Lifecycle Integration: Collaborates with Field Service dispatch to proactively project parts requirements for upcoming preventative maintenance, machine installs, and emergency repairs, ensuring a seamless bridge between material readiness and technician labor., • Process Optimization: Drives continuous process improvement to streamline workflows, eliminate bottlenecks, and increase overall service department efficiency., • Cross-Functional Collaboration: Partners closely with the Koenig & Bauer factory in Germany, domestic warehouse teams, accounting, and field service departments to ensure seamless project execution. 1. Supply Chain & Inventory Control • Inventory Optimization: Monitors and balances parts inventory to maximize order fill rates while controlling carrying costs., • Consignment Management: Plans, fulfills, and audits parts consignment inventories located at strategic customer sites according to contractual agreements., • Lifecycle Management: Minimizes inventory obsolescence by executing quarterly scrap cycles and system adjustments according to company documentation policies., • Discrepancy Resolution: Leads regular meetings with Warehouse and Finance teams to research and resolve undocumented returns or receiving variances., • Audit Support: Dedicates departmental staff and technical expertise to support the comprehensive year-end physical inventory count. 1. Customer Experience & Commercial Strategy • End-to-End Order Management: Oversees the order lifecycle from initial request/research, technical quotation, and factory sourcing to final delivery and customer follow-up., • Pricing Strategy: Executes pricing structures that balance market competitiveness with corporate gross margin goals. Manages standard markups and negotiates custom factory quotes for large accounts., • Service Contract Strategy: Actively supports the expansion of the Service Select Program by tracking parts-consumption trends to help design and price bundled service and parts maintenance contracts., • Operational Metrics Management: Monitors and reports on department-wide Key Performance Indicators (KPIs)., • Escalation & Advocacy: Serves as the primary escalation point for complex technical parts inquiries, billing disputes, and high-priority customer complaints. Required Qualifications: Education: Bachelor’s Degree in Business, Supply Chain, Logistics, or a related field preferred. Experience: 5+ years of experience in parts operations, industrial inventory management, or industrial sales. Experience within the printing/packaging industry is highly preferred. Software support. Computer Skills: Proficiency with modern ERP systems (e.g., SAP, Oracle) and advanced proficiency with Microsoft Excel (VLOOKUPs, Pivot Tables, data analysis). Knowledge, Skills, and Abilities: • Demonstrated management, strategic leadership, and personnel development skills., • Proven track record of driving operational changes that intersect across supply chain, labor, and customer service., • Strong strategic planning capability—ability to look beyond day-to-day fulfillment to build an operational roadmap. Communication Skills: Exceptional verbal and written communication skills. Ability to translate complex technical specifications into clear terms for customers and internal stakeholders. Must collaborate effectively with international factory partners. Physical Demands of Job: Prolonged periods of sitting at a desk and working on a computer or telephone (up to 5.5+ hours per day). Frequent face-to-face, video and email interaction with international teams and North American clients. Core Values and Competencies: Drive Execution & Results: Efficiently prioritizes time, resources, and personnel to achieve sustainable business metrics aligned with corporate strategy. Financial Acumen: Understands and applies financial data (gross margins, inventory turns, P&L impact) to drive profitable decision-making. Leadership Versatility: Builds balanced teams, provides constructive coaching, and fosters collaborative relationships across cross-functional and international boundaries. Customer Empathy: Recognizes the massive financial impact of machine downtime on our customers; instills a strict sense of urgency and clear communication within the team. Technical Subject Matter Expertise: Rapidly acquires and retains deep knowledge of Koenig & Bauer products, printing industry standards, and heavy machinery components. Ethical Conduct & Safety: Champions a safe working environment, enforces PPE and safety protocols, and maintains unwavering compliance with corporate policies and standard operating procedures. Koenig & Bauer (US) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, creed, national origin or ancestry, or any other status protected by federal, state, or local law. Information collected by the application process is solely to determine suitability for employment, verify identity, and maintain employment statistics of applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship for the employer. Please contact Koenig & Bauer’s HR Department at NA-HR@koenig-bauer.com or 469-532-8120 if you need assistance completing this application or to otherwise participate in the application process. Benefits: Vacation – 15 days per year Holidays – Up to 11 days Sick – 7 days Medical, Dental, and Vision Disability and Life Flexible Spending Accounts 401k Retirement and Profit Sharing Plan Income replacement plans for cancer, critical illness, and accident Long-Term Care Plans Years-of-Service Bonus Plan Educational Assistance

Job DescriptionSummary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on experience supporting business environments, including Windows-based workstations and servers, networking infrastructure, and various hardware/software platforms. The right candidate will be comfortable handling escalations, troubleshooting complex issues, and delivering high-quality technical support in a fast-paced MSP setting. Duties & Responsibilities Technical Support & Troubleshooting Provide advanced support for Windows 10/11 desktop environments Troubleshoot and maintain Windows Server 2016 and 2019 systems Diagnose and resolve networking and connectivity issues Interpret system and event logs to identify root causes and implement solutions Respond to and resolve escalated support tickets requiring deeper technical expertise Systems Monitoring & Incident Response Monitor RMM and alerting systems to proactively address performance or security concerns Follow documented procedures to remediate alerts and system issues User & Infrastructure Support Manage new user setup, onboarding, and account provisioning Install and configure network equipment and related infrastructure Support LAN/WAN environments, including maintenance and troubleshooting Deploy and support network hardware Facility & Peripheral Systems Support Provide support for integrated systems such as access control, security devices, lighting, and HVAC connectivity Qualifications & Requirements Minimum of three (3) years of experience in roles such as IT Help Desk, Desktop Support Technician, IT Support Analyst, or Service Desk Technician Experience with firewall and network administration, specifically SonicWall and/or Meraki Working knowledge of troubleshooting desktops, servers, and network infrastructure Strong customer service orientation with a professional and approachable demeanor Excellent written and verbal communication skills, including the ability to explain technical concepts clearly Dependable and self-motivated with a strong sense of accountability Eagerness to continue learning and expanding technical expertise Employment Type: Full time Location: Dallas, TX

Job DescriptionDescription: Job Title: Manager of Facilities Department: Facilities Job Category: Fulltime FLSA: Exempt Payroll: Salaried (Bi-weekly) Hours: 7:00 a.m. to 4:00 p.m. (Mon- Fri); some evenings and weekends Reports to: Chief Operations Officer General Summary The Facilities Manager reports to the Chief Experience Officer (CXO) and is responsible for all aspects of campus physical plant activities that affect the experience of employees, students, and guests. The responsibilities include overseeing janitorial services, building and grounds maintenance, transportation, school nutrition, and safety/security matters. The facilities manager will plan and manage the daily operations of the organization to ensure goals and objectives are achieved. Required Skills and Experience • Proficient in Microsoft Office products, • Excellent written and verbal communication skills., • Strong supervisory and leadership skills., • Ability to prioritize tasks and delegate when appropriate., • Extensive knowledge of operations and production management., • Ability to interpret financial data as needed to set production goals., • Proficient with Microsoft Office Suite or related software as needed to maintain reports, records, and, • budgets., • Experience using multi-line telephone system, • Excellent written, oral communication and interpersonal skills, • Ability to connect with diverse people and organizations, • Experience managing the organizations type of facilities, equipment, and events preferred Ability to fully embody organizational Core Values • Servant-heart: Displays Christ-like character, • Respectful: Treats all with dignity, • Trustworthy: Behaves and speaks in a manner that builds trust, • Pursing Excellence: Stives to be better both individually, organizationally and in the community, • Collaborative: Works well with others, • Dedicated: Works hard, passionately invests in ministry Supervisory Responsibilities • Hires, supervises, and trains employees in the facilities management department., • Oversees the day-to-day workflow, scheduling, and assignments of the department., • Conducts performance evaluations that are timely and constructive., • Handles discipline and termination of employees as needed and in accordance with company policy. Duties and Responsibilities • Their duties include negotiating contracts with service providers, inspecting facilities to meet safety regulations and coordinating renovations and updates., • Maintaining day-to-day operations of facilities, such as delegating or completing maintenance orders, • Creating reports on maintenance, repairs, safety and other occurrences for supervisors and other relevant staff, • Preparing facilities for changing weather conditions, • Monitoring the safety and cleanliness of interior and exterior areas, such as offices, conference rooms, parking lots and outdoor recreation spaces, • Performing routine maintenance on facilities and making repairs as needed, • Scheduling routine inspections and emergency repairs with outside vendors, • Plans and organizes daily activities related to production and operations., • Measures productivity by analyzing performance data, financial data, and activity reports., • Coordinates with other support departments to ensure successful production operations., • Determines labor needs to meet production goals., • Assists with budget preparation for operations unit., • Assists with, or prepares and updates, organizations operations manual and policies., • Performs other related duties as required. Requirements: Education • High School diploma with minimum of 7 years of directly related experience and supervising support staff, • Bachelor’s degree with 3 years of experience managing and supervising support staff. Job Specification The list of Requirements, Duties, Responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development). Work Environment and Physical Demands • Position requires extensive management by walking around with some degree of standing and/or sitting at a desk., • Extended periods of standing may be required depending on event., • Normal physical activity including some bending, pushing, pulling, and lifting as applicable to facilities, grounds, and maintenance. jobs.

Job Description Director of Operations, RPLS Dallas, TX (In-Office) Compensation: $175,000 to $200,000 base DOE | Full Benefits About the Firm One of the most established and fastest growing full-service land surveying firms in the country. Founded in 2009, the firm has grown to 200+ employees and 40+ field crews across multiple offices. Currently in aggressive expansion mode in Texas with a focus on energy, land development, and construction projects. Recognized as a Fast 50, Best Places to Work, and Top 200 private company by a major regional business journal. About the Role The firm is building its Dallas presence from the ground up and is looking for a Director of Operations who will serve as the face of the firm in the market. This is not a desk job. You will be client-facing, project-driving, and team-building in a high growth environment. The right person is technically sharp, commercially minded, and thrives on client interaction and field accountability. What You Will Do • Lead day-to-day survey and mapping operations for the Dallas office, • Build and manage a high-performing team of surveyors, crew chiefs, and field personnel, • Own client relationships and serve as the primary point of contact for key accounts, • Drive business development by identifying and pursuing new project opportunities, particularly in the energy sector, • Oversee project planning, execution, budgeting, and delivery across multiple concurrent engagements, • Establish and enforce quality standards, field procedures, and operational workflows, • Represent the firm at client meetings, presentations, and industry events, • Collaborate with leadership on staffing plans, resource allocation, and office growth strategy What You Bring • Active Registered Professional Land Surveyor (RPLS) license in Texas. Required, • Significant experience managing survey operations, field crews, and client accounts, • Strong land development, energy, or infrastructure project background, • Proven ability to build and maintain client relationships at a senior level, • Hands-on leader who is comfortable in the field and in the boardroom, • Current on technology: AutoCAD, Civil 3D, and relevant survey platforms, • BS in Surveying, Geomatics, or related field preferred, • Valid driver's license required Who Fits Here This firm is built on integrity, client service, and getting it done. They want someone who takes pride in their work, communicates clearly, and holds their team to a high standard. If you are looking for a remote desk role, this is not it. If you want to build something, own a market, and be rewarded for results, this is the opportunity. Compensation and Benefits • Base salary: $175,000 to $200,000 depending on experience, • Health, dental, and vision insurance, • 401(k) with company match, • Life insurance, • Paid time off, • Relocation assistance available

Job DescriptionMB2 Dental is a first-of-its-kind Dental Partnership Organization. Founded in 2007 and headquartered in Carrollton, Texas, MB2 Dental partners with dentists to help them preserve their professional autonomy while providing the resources and support needed to operate successful practices. MB2 Dental is seeking an experienced IT Service Desk Supervisor to oversee daily Service Desk operations and ensure users receive timely, consistent, and professional technical support. This position provides day-to-day direction to Service Desk employees, manages ticket and phone coverage, coordinates technical escalations, supports team development, and identifies opportunities to improve Service Desk processes and performance. Responsibilities : • Oversee daily ticket queues, phone coverage, staffing, work assignments, and escalations., • Review critical, aging, unassigned, and overdue tickets, balancing workloads based on staffing levels and business impact., • Ensure tickets reflect clear ownership, accurate status, complete documentation, and defined next steps., • Coach Service Desk employees and reinforce expectations related to customer service, communication, troubleshooting, schedule adherence, and follow-through., • Coordinate new-hire onboarding, training, cross-training, knowledge development, and backup coverage., • Serve as the first supervisory escalation point for complex, unresolved, or high-impact support issues., • Coordinate escalations and ownership transfers with the appropriate IT teams while ensuring users receive timely updates., • Monitor ticket volume, backlog, aging, response and resolution times, call traffic, abandonment rates, and service-level results., • Maintain Service Desk procedures, workflows, escalation paths, training materials, handbooks, and knowledge articles., • Identify and implement opportunities to streamline workflows, improve efficiency, and strengthen service quality., • Coordinate daily schedules, planned absences, on-call coverage, handoffs, and backup assignments to maintain consistent Service Desk coverage., • Support recruiting, interviewing, and onboarding activities as needed., • Partner with IT leadership to communicate technology updates, organizational policies, support changes, and emerging issues to the Service Desk team., • Provide operational updates and recommendations to the IT Service Desk Manager. Qualifications: • Three or more years of experience in an IT Service Desk, Help Desk, desktop support, or related technical-support environment., • Previous team-leadership, coaching, or supervisory experience., • Experience managing ticket queues, technical escalations, and support workflows., • Working knowledge of Windows, Microsoft 365, identity and access support, computers, printers, basic networking, remote-support tools, and IT service-management systems., • Strong troubleshooting, organization, decision-making, and written and verbal communication skills., • Ability to prioritize competing needs in a fast-paced support environment., • Ability to communicate clearly and professionally with technical and nontechnical audiences., • Ability to lift and move equipment weighing up to 75 pounds. Preferred Qualifications: • Previous experience as a Service Desk Supervisor, Help Desk Supervisor, or Team Lead., • Experience supporting healthcare, dental, or multi-location operations., • Experience creating procedures, knowledge articles, training materials, and service reports., • ITIL, CompTIA A+, CompTIA Network+, or a comparable technical or service-management certification. Reporting Relationship: The IT Service Desk Supervisor reports to the IT Service Desk Manager and provides daily supervision and operational direction to assigned Service Desk employees. MB2 Dental Solutions, LLC is an equal opportunity employer.

Job DescriptionTitle: Service Desk Tier 1 Location: 100% Remote Schedule: 10am – 7pm CST Compensation: $28/hr. Duration: Long Term Contract Work Requirements: U.S. Citizen, GC Holders, or Authorized to Work in the U.S. Skillset / Experience: Teammates will utilize bomgar to deliver remote user support services and work with the servicenow ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to resolve issues. This position requires dedication, strong attention to detail, persistence, follow-up, effective utilization of provided resources and OBSESSIVE customer service. Teammate should possess basic technical acumen with the ability to pick up new skills and knowledge (i.e. product and inner working of software and hardware,) and possess the ability to apply learnings gleaned from technical training. Responsibilities: • Performs basic to intermediate-level troubleshooting:, • Password resets, AD account unlocks, printer configurations, VPN, hardware issues, etc., • Logs, routes, categorizes, escalates Incidents/SRs, • Ensure requests are routed to the proper resource in order to be resolved quickly and efficiently, • If issue is unknown, request assistance within ITSD Teams chat, then ITSD Manager, then ITSD Director, • Address phone calls on Softphone; logs ticket for user, • Replies to emails, Teams messages, • Self-starter - Accepts/self-assigns cases from the support queue, • Clearly communicate status on incidents, as well as resolutions, • Provide outstanding customer service and satisfaction, • Ability to work in a team and communicate effectively, • Writes/Reviews SOPs Skillset / Experience: • 3+ years of helpdesk experience troubleshooting, • Technical knowledge of Windows desktop & laptop hardware in a business environment, • Working understanding of computer networking, • Minimum one year of Active Directory support, • Effective planning & organizing skills, • Strong problem-solving efficiency, • Effective communication & documentation skills, • CompTIA A+ certification required, • Microsoft certifications, • 1+ year experience with ticketing systems, • 1+ year of Exchange and/or Office 365 support Our benefits package includes: • Comprehensive medical benefits, • Competitive pay, • 401(k) retirement plan, • …and much more! About INSPYR Solutions Technology is our focus and quality is our commitment. As a leading global expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our tailored offerings include a wide variety of professional services, project solutions, managed services, and talent resources, all bolstered by our strategic partnerships with cutting-edge technology services. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at www.inspyrsolutions.com.

Job Description CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. About the Team The IT GTM Systems team owns the architecture, administration, and continuous improvement of the go-to-market technology stack that powers CoreWeave's Sales, RevOps, Marketing, Legal, Finance, and Deal Desk functions. We partner closely with cross-functional stakeholders and external implementation partners to design scalable Salesforce-based solutions that support CoreWeave's rapid growth, including billing integrations, multi-org consolidation, international expansion, and compliance initiatives. Key Responsibilities As a Business Systems Engineer (GTM), you'll join the IT GTM Systems team as a hands-on Salesforce developer and administrator. You'll help build, configure, and maintain the Salesforce ecosystem that supports CoreWeave's GTM organization while translating business requirements into scalable, well-architected solutions. • Design, build, and maintain Salesforce solutions, including flows, validation rules, custom objects, page layouts, permission sets, and other declarative configurations, to support GTM business processes., • Partner with RevOps, Marketing Operations, Legal, Finance, Deal Desk, and other cross-functional teams to gather requirements and translate them into scalable technical designs., • Perform day-to-day Salesforce administration, including user management, data quality, security and access controls, and system health monitoring., • Support and contribute to larger GTM systems initiatives, including billing integrations, multi-org consolidation, international and multi-currency expansion, and compliance projects., • Troubleshoot and resolve production issues by identifying root causes and implementing durable fixes., • Collaborate with external implementation partners and consultants to support project delivery., • Write and maintain clear technical documentation for solutions, processes, and configurations., • Participate in testing, quality assurance, and change management processes to support high-quality, SOX-compliant releases., • Communicate effectively with technical and non-technical stakeholders, providing clear status updates and surfacing risks proactively.Qualifications, • 2+ years of hands-on experience in Salesforce development and/or administration, ideally supporting a GTM, Sales, or RevOps organization., • Strong working knowledge of core Salesforce capabilities, including Sales Cloud, Flow and process automation, validation rules, permission sets and profiles, reports and dashboards, and data management., • Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders., • Demonstrated ability to work cross-functionally and build strong relationships with business and technical partners., • Strong team player with a collaborative, solutions-oriented mindset., • Detail-oriented, organized, and able to prioritize effectively in a fast-paced, high-growth environment., • Bachelor's degree in a related field or equivalent practical experience.Preferred Skills, • Salesforce Administrator certification (ADM 201 or equivalent)., • Salesforce Platform Developer I certification., • Working knowledge of Apex, SOQL, Lightning Web Components, or other Salesforce development tools., • Experience supporting Salesforce integrations, multi-org environments, international expansion, or multi-currency implementations., • Experience working in a SOX-controlled environment or supporting formal change management and release processes.Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $109,000 to $145,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description This job is posted on behalf of CPG Talent Management LLC by Top Echelon. Field Service Technician/ Engineer - Precision Equipment (Dallas-Fort Worth / North Texas) Location: Dallas-Fort Worth area and Sherman, TX (2 openings) Travel: Varies by opening (see below) Compensation: $92,000 - $103,000 base, plus relocation assistance If you’re the tech who gets called when a machine won’t run right, and you like that no two days are the same, this role is built for you. Our client is a global builder of precision surface finishing equipment used in semiconductor, advanced materials, and other high-tech manufacturing. Their machines lap, polish, grind, and slice materials to extremely tight tolerances. As a Field Service Engineer, you’ll install these machines, keep them running, and be the face of the company when a customer needs help. Two Openings • Customer Site Engineer - Sherman, TX: Based at customer semiconductor facilities north of Dallas, supporting polishing and lapping equipment in a cleanroom environment. Limited travel., • Traveling Field Service Engineer - DFW: Based in the DFW area, supporting customers across North America and internationally, including Europe and Asia. About 75% travel, with assignments lasting from one week to several weeks. What You’ll Do • Install, commission, calibrate, and start up new machines at customer sites, • Troubleshoot and repair mechanical, electrical, pneumatic, hydraulic, controls, and software issues, often while a production line is waiting on you, • Perform preventive maintenance, repairs, upgrades, and field modifications, • Train customer operators and maintenance teams, • Make decisions on site, working one-on-one with the customer, with full support from the service team behind you, • Share what you see in the field with engineering to improve the product, • Write clear service reports and complete service paperwork What You Bring • 3+ years of field service, machine installation, or maintenance on automated or precision equipment, • A strong mechanical background plus electrical and software skills: good with your hands and your head, • Experience with PLCs, servo systems, drives, motors, and sensors, • Ability to read mechanical drawings, electrical schematics, and pneumatic and hydraulic diagrams, • Comfort working independently and communicating clearly with customers, • Flexibility for long days during busy periods, • Valid driver’s license; passport or ability to get one for the traveling role, • Authorization to work in the US without current or future sponsorship, • Ability to lift up to 35 lbs and work around industrial equipment, including cleanroom gowning or hard hat and steel-toe environments Nice to Have • Field service experience with an equipment OEM, • Semiconductor, cleanroom, or wafer processing experience (polishing, lapping, grinding, CMP, wire saw, dicing), • Robotics or motion control experience, • Associate degree or technical certification in electrical, mechatronics, or robotics, • Military technical background maintaining sophisticated systems (radar, avionics, aviation) Why This Role • Work in a growing, high-tech field where every day is different, from teaching robots to leveling tables, • Hands-on training on advanced precision equipment, • International travel for the traveling role, • A supportive manager and team who are available whenever you need them Is This You? Strong candidates often come from equipment OEM service teams, semiconductor fabs, CNC and machine service companies, automation integrators, or military technical roles where they kept complex systems running. This is not a fit if you’re looking for a fixed schedule or a desk job.

Job Description Molly Maid of Northwest Dallas County is looking for an experienced, hands-on Bilingual Field Operations Manager to join our growing management team. This is a people-management and field operations position for someone who knows how to lead frontline employees, coach performance, solve problems, and build a strong team. If you enjoy working with people, developing employees, holding teams accountable, and making things happen, not just sitting behind a desk, this may be a great opportunity for you. Compensation & Benefits • $15- $18/hour guaranteed base pay + Bonus and SPIFF, • Target annual compensation: approximately $52,000, • High performers can earn approximately $52,000–$60,000 annually by exceeding established performance goals, • Monthly performance incentives based on clearly defined and measurable targets, • Paid training, • Paid holidays, • Paid vacation, • Career advancement opportunities, • Supportive management team, • Company vehicle for qualifying field duties, • Monday–Friday schedule, with occasional Saturdays based on business needs About the Role As our Bilingual Field Operations Manager, you will help lead and develop our Home Service Professionals (HSPs) and field teams. You will work closely with the Operations Manager, Team Leaders, and office staff to make sure our teams are: • Properly staffed, • Properly trained, • Showing up and prepared for work, • Meeting our cleaning and customer service standards, • Working efficiently, • Supported when problems arise, • Developing professionally This is a hands-on leadership position. You will spend time in the field working directly with employees and customers. Key Responsibilities Team Leadership & Coaching • Lead, coach, and develop frontline employees, • Train and onboard new HSPs and team members, • Work alongside employees in the field when needed, • Provide real-time coaching on cleaning quality, productivity, safety, and customer service, • Set clear expectations and hold employees accountable, • Recognize and reinforce strong performance, • Help build a positive, respectful, and team-oriented workplace Performance & Accountability • Monitor employee performance, attendance, productivity, and quality, • Identify performance issues early and address them consistently, • Conduct field observations and quality checks, • Follow established coaching and disciplinary procedures, • Help Team Leaders become stronger coaches and leaders, • Track performance metrics and follow up on improvement plans Recruiting & Staffing • Recruit, interview, and help hire HSPs and other frontline employees, • Participate in hiring events and local recruiting efforts, • Help ensure the company has enough trained employees to meet customer demand, • Assist with onboarding and new-hire training, • Help improve employee retention and engagement Field Operations • Support the daily launch and operation of cleaning teams, • Help resolve field issues quickly, • Assist with scheduling and staffing challenges, • Deliver supplies and equipment when needed, • Conduct quality inspections, • Assist with re-cleans and customer recovery situations, • Help maintain company vehicles, equipment, supplies, and field standards, • Identify operational problems and recommend solutions Customer Experience • Help ensure every customer receives excellent service, • Respond to customer concerns professionally, • Visit customers when an in-person resolution is appropriate, • Coach HSPs on professional customer communication, • Look for opportunities to improve customer retention and satisfaction, • Help identify opportunities to turn one-time customers into recurring customers Communication & Administration • Communicate effectively with Spanish-speaking HSPs and English-speaking management and customers, • Maintain accurate employee and operational records, • Use Microsoft Office, including Excel, Word, and Outlook, • Review operational data and performance reports, • Communicate important information between the field and office, • Follow company policies, safety procedures, and established HR practices What We're Looking For Required • Fluent English and Spanish, • At least 5 years of experience directly supervising or managing frontline employees or teams, • Demonstrated experience coaching employees and managing performance, • Strong communication and interpersonal skills, • Ability to hold employees accountable while maintaining a positive team environment, • Strong organizational and problem-solving skills, • Comfortable working in a fast-paced environment, • Valid driver's license, • Comfortable working in the field and traveling throughout the service area, • Comfortable using computers, email, Microsoft Word, Excel, and Outlook, • Willingness to work occasional Saturdays when business demand requires it Important: We are looking for someone with genuine hands-on people-management experience. Experience that is primarily limited to recruiting, staffing, HR administration, or scheduling does not replace the required frontline management experience. Experience That Is Helpful Experience in any of these industries is a plus: • Residential or commercial cleaning, • Housekeeping, • Hospitality, • Hotels, • Restaurants, • Retail, • Home services, • Property services, • Facilities management, • Residential services, • Other frontline service businesses You do not need previous cleaning-industry experience if you have strong frontline management experience and are willing to learn our business. You May Be a Great Fit If You... • Naturally take ownership when something needs to be fixed, • Enjoy coaching and developing people, • Can have difficult conversations professionally, • Don't avoid accountability, • Can work with many different personalities, • Are comfortable moving between the office and the field, • Stay calm when things don't go according to plan, • Like solving problems instead of passing them along, • Pay attention to details, • Lead by example, • Enjoy seeing employees improve and succeed, • Want to grow with a rapidly growing company Why Join Molly Maid? We believe great people and great leadership create great customer experiences. This is an opportunity to become an important part of our management team, develop frontline employees, strengthen field operations, and have a measurable impact on the growth of the business. You won't simply be managing schedules or filling positions. You'll be developing people, building teams, solving problems, and helping run the operation. If you're an experienced bilingual supervisor or manager who enjoys leading people, developing teams, and getting results, we'd love to meet you. Apply today and become part of our growing management team. Office Location: 4466 Spring Valley Rd Dallas TX 75244

Job DescriptionOverview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology. Job Description Allied Universal® is hiring a SDC Quality Assurance/Quality Control Specialist. The Service Desk Coordinator (SDC) Quality Assurance/Quality Control Specialist is responsible for ensuring quality and compliance with service desk operations while supporting the service desk manager. The Quality Assurance/Quality Control Specialist will serve as a direct training and support resource for the Service Desk Coordinators, as well as route customer service requests to the appropriate parties for fulfillment. This position is responsible for ensuring effective communication and escalation to appropriate leadership for all matters that require remediation. RESPONSIBILITIES: • As a direct training and escalation support for Service Desk Coordinators, the SDC Quality Assurance/Quality Control Specialist is vital in ensuring service desk processes are followed as team members are trained, fostering a sense of teamwork and collaboration, • Monitor and evaluate calls, email correspondence, and case creation as needed for quality and adherence to service desk processes, • Direct responsibility for ensuring all Regional Service Specialists adhere to customer requirements for 3rd Party platforms such as Corrigo, FMpilot, etc. Monitoring performance and communicating deficiencies to field management, • Assist with conducting training sessions with Service Desk Coordinators, • Provide feedback to Service Desk Coordinators in conjunction with the Service Desk Manager to improve service delivery performance and customer satisfaction, • Effectively communicate and route requests, concerns, questions, and inquiries to appropriate parties through an electronic service toolset, telephone, email, instant messaging, and other communications mediums QUALIFICATIONS (MUST HAVE): • Must possess one of the following:, • Bachelor’s degree in Business, Criminal Justice, Communications, or related field of study, • High school diploma or equivalent with a minimum of four (4) years of experience in operations coordination, central station operations, or a related industry field, • Minimum of two (2) years of experience in operations coordination, central station operations, or a related industry field, • Previous experience in training and developing team members, • Proficient working knowledge of Microsoft Word and Excel software, • Familiarity with and ability to analyze and manipulate electronic (software-based) management tools, including metrics and dashboards for measuring performance, • Ability to establish and maintain effective working relationships with internal and external customers, • Self-motivated with the ability to motivate and influence others, • Excellent oral and written communication skills, • Project management skills; attention to detail with the ability to bring performance gaps/issue to resolution PREFERRED QUALIFICATIONS (NICE TO HAVE): • Experience in ServiceNow platform., • Experience with the SAP ByDesign Enterprise Resource Planning (ERP) application., • Experience executing the service delivery process in the security industry or related field., • Security industry or related field technical certifications., • Ability to speak Spanish or other foreign languages, • College degree in Business, Criminal Justice, Communications, or related field of study BENEFITS: • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-26 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1742099

Job Description CLOUD ADMINISTRATOR Microsoft Exchange | Intune | Google Workspace | Windows Server Position Summary • The Cloud Administrator is responsible for the administration, support, security, monitoring, automation, and ongoing optimization of Microsoft cloud services, Google Workspace, enterprise endpoint management platforms, and Windows Server infrastructure., • This position provides advanced technical support and administration for Microsoft Exchange Online, Microsoft Intune, Microsoft 365, Microsoft Entra ID, Google Workspace, Google Admin Console, Google Groups, Google Drive, Shared Drives, Windows endpoints, Active Directory, and Windows Server environments., • The Cloud Administrator works closely with Cloud Services, Infrastructure, Cybersecurity, Networking, Service Desk, Application, Identity, and other technology teams to maintain secure, reliable, and highly available enterprise technology services., • The position requires strong technical troubleshooting, systems administration, cloud administration, automation, documentation, and problem-solving skills, with the ability to support large-scale enterprise environments and participate in complex cloud and infrastructure projects. Microsoft Exchange Online • Administer and support Microsoft Exchange Online and Microsoft 365 messaging services., • Manage mailboxes, shared mailboxes, distribution groups, mail contacts, aliases, permissions, and related messaging configurations., • Troubleshoot email delivery, authentication, routing, mailbox, Outlook, and mail-flow issues., • Configure and maintain Exchange Online policies, connectors, transport rules, and mail-flow configurations., • Monitor message delivery and investigate mail-flow incidents, service interruptions, and configuration issues., • Support email security integrations, including anti-spam, anti-phishing, and related security controls., • Assist with Exchange Online migrations and hybrid Exchange environments when required., • Manage retention and mailbox policies in coordination with cybersecurity, legal, records management, and compliance requirements., • Coordinate with Microsoft and third-party vendors to resolve complex messaging issues. Google Workspace Administration • Administer and support enterprise Google Workspace environments through the Google Admin Console., • Manage Google Workspace users, organizational units, groups, licenses, roles, and administrative settings., • Administer services, including mail routing, compliance settings, spam and security controls, email delegation, and mail-flow configurations., • Manage Google Groups, including creating groups, managing membership, permissions, posting policies, moderation, and access controls., • Administer Google Drive and Shared Drives, including ownership, permissions, sharing settings, access controls, and lifecycle management., • Support Google Workspace applications, including Google Drive, Shared Drives, Google Docs, Sheets, Slides, Calendar, Meet, and related services., • Configure and troubleshoot Google Workspace security settings, authentication, two-step verification, SSO, and administrative controls., • Manage Google Workspace organizational units and policy inheritance., • Monitor Google Workspace service health, administrative alerts, security events, and service disruptions., • Troubleshoot user access, authentication, , Drive, Groups, Shared Drives, and other Google Workspace issues., • Support Google Workspace migrations, tenant configuration, service integrations, and modernization initiatives., • Work with cybersecurity and identity teams to implement and maintain Google Workspace security and access controls., • Coordinate with Google support and third-party vendors to resolve complex technical issues. Google Workspace Automation & GAM • Utilize GAM (Google Apps Manager) to perform administrative and automation tasks across the Google Workspace environment., • Use GAM to manage users, groups, organizational units, licenses, Drive resources, Shared Drives, and other Google Workspace objects., • Develop and execute GAM commands to perform bulk administrative operations and reduce manual administrative tasks., • Use GAM to collect, audit, and report on Google Workspace configuration, user, group, and device information., • Automate repetitive Google Workspace administration and reporting tasks using GAM and scripting., • Troubleshoot Google Workspace administrative issues using GAM commands and Google Admin Console data., • Develop reusable scripts and command procedures for large-scale Google Workspace administration., • Support bulk changes, user lifecycle operations, group management, license management, and organizational-unit administration using GAM., • Maintain documentation for GAM commands, scripts, administrative procedures, and automation processes., • Follow established change-management and security procedures when performing bulk or automated administrative changes. Microsoft Intune & Endpoint Management • Administer Microsoft Intune for enterprise Windows, macOS, iOS/iPadOS, and mobile device environments., • Manage device enrollment, configuration profiles, compliance policies, applications, security policies, and device restrictions., • Manage Windows Autopilot deployment profiles and enterprise device provisioning processes., • Troubleshoot device enrollment, application deployment, compliance, policy, and configuration issues., • Manage device groups, assignment filters, dynamic groups, and policy targeting., • Configure and support endpoint security controls, including Microsoft Defender, firewall, encryption, security baselines, and related technologies., • Monitor device compliance and perform remediation for devices that do not meet organizational requirements., • Support endpoint lifecycle management, including deployment, refresh, remediation, replacement, and retirement., • Develop and maintain standardized endpoint configurations and deployment processes., • Support endpoint modernization and migration initiatives. Windows Server Administration • Administer, maintain, monitor, and troubleshoot enterprise Windows Server environments., • Manage Windows Server operating systems, including deployments, upgrades, patching, configuration, and lifecycle management., • Administer Active Directory Domain Services, organizational units, security groups, Group Policy, computer accounts, and related services., • Manage Windows Server roles and services, including DNS, DHCP, file services, print services, and other enterprise infrastructure services., • Monitor server health, performance, availability, capacity, and system events., • Troubleshoot operating system, application, authentication, networking, and service-related issues., • Perform monthly Windows Server patching, security updates, vulnerability remediation, and related change activities., • Manage server certificates, services, scheduled tasks, system configurations, and operational standards., • Support virtualization environments and virtual Windows Server workloads., • Participate in server migrations, consolidations, upgrades, modernization, and cloud migration initiatives., • Develop and maintain server standards, configuration documentation, and operational procedures., • Perform backup and recovery validation and coordinate restoration activities when required., • Investigate system outages and perform root-cause analysis to reduce recurring incidents., • Collaborate with networking, cybersecurity, database, storage, application, and cloud teams to resolve complex infrastructure issues., • Support high-availability and disaster-recovery solutions for critical Windows Server workloads. Microsoft 365 & Microsoft Entra ID • Administer Microsoft 365 services and support enterprise cloud administration., • Support Microsoft Entra ID users, groups, roles, authentication, and access management., • Troubleshoot Microsoft 365 authentication, authorization, and access issues., • Support Conditional Access policies and identity-based security controls in coordination with cybersecurity and identity teams., • Assist with Microsoft 365 licensing, service configuration, tenant administration, and service optimization., • Support single sign-on and enterprise application integrations., • Assist with Microsoft 365 service migrations, integrations, and platform modernization initiatives. Cloud & Systems Administration • Provide Tier 2 and Tier 3 technical support for Microsoft cloud services, Google Workspace, Windows Server, endpoint management, and related technologies., • Monitor cloud, endpoint, and server environments and respond to incidents, alerts, and service interruptions., • Perform root-cause analysis and document corrective and preventive actions., • Participate in incident, problem, change, and service management processes., • Develop PowerShell scripts, GAM commands, and automation solutions to improve administrative efficiency and reduce manual processes., • Support cloud migrations, infrastructure modernization, system upgrades, integrations, and technology implementations., • Develop and maintain technical documentation, knowledge articles, procedures, and operational standards., • Coordinate with Microsoft, Google, technology vendors, and service providers to resolve complex technical issues., • Participate in technical evaluations, proof-of-concept activities, and implementation of new technologies., • Ensure changes follow established ITSM, security, and change-management procedures., • Support enterprise technology initiatives and other duties related to cloud and infrastructure operations. Required Experience • Five or more years of experience administering Microsoft 365, Exchange Online, Google Workspace, Intune, Windows Server, or related enterprise technologies., • Hands-on experience administering and troubleshooting Windows Server environments., • Experience with Active Directory, Group Policy, DNS, DHCP, and Windows Server services., • Experience administering and troubleshooting Microsoft Exchange Online., • Experience administering Microsoft Intune and enterprise endpoint management environments., • Experience administering Google Workspace and the Google Admin Console., • Experience managing , Google Groups, Google Drive, and Shared Drives., • Experience with GAM and/or Google Workspace administrative command-line tools., • Experience with Microsoft Entra ID and identity and access management., • Experience supporting Windows 10/11 enterprise environments., • Experience developing PowerShell scripts, GAM commands, and automation., • Experience supporting large-scale enterprise IT environments., • Strong troubleshooting, analytical, and problem-solving skills., • Experience working with IT service management processes, including ServiceNow, incident management, problem management, and change management., • Ability to create and maintain technical documentation and operational procedures., • Ability to work effectively across infrastructure, security, networking, application, identity, and service desk teams. Preferred Experience • Windows Server 2016, 2019, 2022, and/or 2025 administration., • Microsoft 365 and Azure administration., • Microsoft Intune and Windows Autopilot., • Microsoft Defender for Endpoint., • Microsoft Entra ID and Conditional Access., • Exchange hybrid environments., • Google Workspace administration., • Google Admin Console., • GAM / GAMADV-XTD3 and Google Workspace automation., • Google Workspace API and scripting experience., • Google Workspace security and compliance administration., • Active Directory Domain Services and Group Policy management., • VMware, Hyper-V, or other enterprise virtualization platforms., • Enterprise backup and disaster-recovery technologies., • PowerShell, GAM, Google Workspace API, and Microsoft Graph automation., • Microsoft and Google cloud migration and modernization projects., • Experience supporting large-scale education, government, or enterprise environments.

Job Description At Royal Electric Company we provide expert electrical design, construction, and service with builders, contractors and facility owners who value relationships, trust, expertise, and a commitment to each other towards achieving exceptional results. We are able to sustain this through our linking values of expertise, collaboration, integrity, passion, and loyalty. These values support our core purpose; to build great relationships, one project at a time! We are currently accepting applications for Interns for our Dallas Office location. This opportunity will be starting Summer 2027, working with our Estimating team. An Estimating Intern will gain hands-on learning opportunities that support their professional growth. Put your education into action by assisting our Estimating team in pursuing real-world projects! Success in the position can be achieved through the following duties & responsibilities: • Reading Plans and performing quantity takeoffs, • Sub-contractor & Vendor outreach, • Review technical specifications for project requirements, • Build a bill of materials for vendor quotes, • Coordinate with lead estimator about bid progression to ensure take offs, quotes, and bill of materials are ready in a timely manner., • Learn about the Estimating life cycle from experienced electrical estimators. Requirements • Demonstrated ability to collaborate effectively within team environments., • Comfortable working in a desk-based role with no fieldwork requirements., • Strong focus and attention to detail when completing tasks. Education & Experience • Currently pursuing higher education in Construction Management, Engineering, or a related field, • Proficient in Microsoft Excel and other Microsoft Office applications, • Strong attention to detail and problem-solving skills, • Ability to communicate effectively and efficiently with other members of the Estimating department to create a single good estimate., • Preferred but not required: Experience in Bluebeam or Live Count, knowledge of Electrical/Low-Voltage scope of work in Construction Industry. Safety & Physical Requirements • Must wear proper PPE while on jobsites., • Must comply with all safety standards and procedures., • Sit, stand, and walk during the duration of the workday., • Will lift, carry, push, pull, kneel, crouch, and reach., • Must be able to lift up to 50 pounds at times. Salary Range: • $22-$27 Royal is proud to be an equal opportunity workplace. Individuals seeking employment at Royal are considered without regards to age, ancestry, color, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, religion, military or veteran status, or any other characteristic protected by federal, state, or local laws. We utilize E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security. E-Verify Link: http://www.uscis.gov/e-verify/employees Applicants must be authorized to work in the United States. Royal Electric is unable to sponsor or take over sponsorship of employment Visa at this time. We promote a drug free workplace.

Job Description HEIGHTS en Español Associate Pastor The Heights in Spanish Associate Pastor will be responsible for supporting the Heights in Spanish Pastor in the planning, execution, supervision of the vision for this ministry with a special emphasis in the day to day operation of its current ministries. Spanish is the primary language for this position, though English proficiency is required for communication and collaboration within the wider church team. QUALIFICATIONS Model a Growing and Vibrant Relationship with Christ • Pursue full devotion to Christ and live the life we are inviting others to live, • Manifest the fruit of the Spirit in work habits and relationships, • Pursue spiritual growth through community and a consistent, fruitful devotional life, • Embody other-centered, servant-leadership in all interactions, • Reflect Christ’s heart for reaching spiritually lost people Live out the 5G’s as Distinctive Marks of a Disciple • Grace – Saved by grace in Jesus (Romans 5:8-9), • Gather – Community through worship & Life Groups (Hebrews 10:24-25), • Grow – Being and becoming like Jesus through his word and prayer (John 15:4-5), • Give – Time, talent & treasures (2 Corinthians 9:6-7), • Go – Make disciples who make disciples (Matthew 28:18-20) Embody the values of CEOS • Champion Others Above Ourselves, • Equip & Encourage People, • Operate Out of Calling, • Spiritually Awake Individuals Demonstrate Commitment to The Heights Church • Pursue church membership and become a stakeholder, • Be an active, engaged participant at weekend services and in a Life Group, • Serve at church-wide, all-skate events, • Accept and uphold The Heights irreducible minimum beliefs (What We Believe) RESPONSIBILITIES Lead HIS Care Ministries (e.g. RE-Engage, Celebrate Recovery, Financial Peace U) • Oversee the implementation and ongoing health of each ministry in collaboration with HIS Lead Pastor, • Recruit, train, and shepherd volunteer leaders, • Track participation, attendance and provide follow up Provide Administrative Leadership and Supervision for HIS Life Groups • Plan and assign the calendar in collaboration with HIS Lead pastor, • Supervise and assign the curriculum, • Supervise and pastor the Teachers & Directors Team Integral part of Hospitality and Connections Ministries for HIS • Supervise and lead the hospitality efforts with team leaders, • Leading events like Guest and Membership gatherings Collaborative Preaching for HIS • Evaluate the preaching calendar in collaboration with the Lead Pastor of HIS,, • Preach occasionally on Sunday’s and other settings, • Evaluate and review sermons weekly in collaboration with HIS Lead Pastor and Lay Leaders Provide congregational pastoral care • In collaboration with the general pastoral team, visit and shepherd the congregation, • Weekly visit to hospitals Ensure Accurate, Timely Response to Communication Requests (Phone or Email) • Manage email, voicemail, and communication requests in a timely, thorough manner not to exceed 1 week, • Build trust by maintaining confidentiality of information, • Respond to all communication with professionalism, discretion, and a service orientation CULTURE Serve as a Fantastic Teammate to Peers on the Staff Team • Demonstrate loyalty to Ministers and teammates in action and word, • Pursue and uphold relational unity with teammates, • Make assists for teammates to facilitate department-wide wins, • Place the team agenda before your own agenda, • Uphold the six commitments of trust and trustworthiness, • Maintain conflict and confidentiality standards Demonstrate a Commitment to Growth • Receive and apply training and development from the Ministers, • Attend department and all-staff meetings Assist Church-wide Admin Responsibilities & Reception Desk as Needed Warmly Welcome and Serve Staff and Guests Perform Other Duties and Tasks as Assigned Model Servant Leadership and Exhibit a Helpful, Joyful Attitude RELATIONSHIPS Executive Pastor of Operations: The HIS Associate Pastor reports directly to the HIS Lead Pastor who in turn reports to the Executive Operations Pastor. He is expected to be coachable, available, and responsive to him while striving for a healthy, Christ-like relationship characterized by love, truth, and unity. HIS Lead Pastor: The HIS Associate Pastor reports directly to the HIS Lead Pastor. He is expected to be coachable, available, and responsive to him while striving for a healthy, Christ-like relationship characterized by love, truth, and unity. Pastoral Staff: The HIS Associate Pastor collaborates with other members of the Pastoral Staff, serves as a resource and encouragement to them, and partners with them effectively to achieve maximum kingdom impact. HIS Worship and Media Director: The HIS Associate Pastor embodies and exhibits servant leadership in all interactions with HIS Worship and Media Director, envisioning, equipping, and empowering him to make the greatest kingdom impact possible. HIS Administrative Assistant: The HIS Associate Pastor embodies and exhibits servant leadership in all interactions with HIS Administrative Assistant, envisioning, equipping, and empowering her to make the greatest kingdom impact possible. The Heights Staff: The HIS Associate Pastor collaborates with other members of The Heights Staff, serves as a resource and encouragement to them, and partners with them effectively to achieve maximum kingdom impact. Volunteer Teams: The HIS Associate Pastor embodies and exhibits servant leadership in all interactions with volunteer team members, envisioning, equipping, and empowering them to make the greatest kingdom impact possible. SPIRITUAL GIFTS The following spiritual gifts are recommended for this role: • Pastor, • Teacher POSITION TYPE: Full-Time, Exempt HOURS PER WEEK: 40+ SUPERVISOR: HIS Pastor

Job Description Onsite: Travel: 0% Join the Maverick Power Team! At Maverick Power, we don’t just build power distribution solutions—we redefine industry standards. Recognized on the 2025 Inc. 5000 list as #16 in the U.S., #2 in Manufacturing, and #1 in Texas, we are committed to driving innovation, quality, and speed. With multiple manufacturing facilities across North Texas and Phoenix, we are expanding rapidly and looking for top talent to grow with us If you are ready to be part of a high-energy, solutions-driven team where your work makes an impact, Maverick Power is the place for you. What We Offer: • Competitive Salary + Bonus Potential!, • Paid Time Off, 401K Matching, Medical, Dental, and Vision Benefits!, • High-growth organization with advancement opportunities!, • Diverse, Collaborative, & Fun Work Environment! About the Role: The Logistics Coordinator facilitates communication between production, sales, and distribution stages to promote a healthy and efficient supply chain. You will focus on the movement and storage of items in our supply chain. You will manage the safe, efficient, and timely flow and warehousing of goods; actively implement and control the overall distribution concept and strategy. Once the product is ready for distribution, the Logistics Coordinator will perform a quality check. They will then review the purchase orders and prepare the product for delivery. As it is being delivered, the Logistics Coordinator will review and monitor the shipment’s delivery timeline and cost to ensure it reaches the customer quickly and safely. If there are any shipment or inventory issues, the Logistics Coordinators are responsible for addressing and resolving them. Key Responsibilities: • Ensuring that work is performed safely and that proper use of PPE is adhered to in the area., • Leads by example through the 5S Methodology., • Coordinating transportation providers to ensure prompt and proper movement of shipments., • Responding to customer inquiries and referring clients to the proper channels, • Reviewing purchase orders and shipping documents to ensure accuracy., • Making special shipping arrangements as necessary, • Tracking and fixing shipping errors, • Preparing bills and invoices, • Managing distribution and shipment budgets, • Ensuring that the quality of all services provided meets the required standards., • Identifies, documents, and implements opportunities for continuous improvement., • Developing processes that make the supply chain more efficient and organized., • Performs other job-related duties as necessary or assigned. Qualifications: • High school diploma or equivalent required., • Minimum 2 years of related experience in logistics, shipping, or transportation role, with proven hands-on LTL experience., • Proven, hands-on familiarity with Incoterms rules and global customs compliance regulations., • Effective communication includes writing, speaking, and interpersonal communication., • Quick critical thinking and problem-solving abilities, • Excellent customer service and client relations skills, • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Keep organization and time management skills., • Good collaboration and teamwork abilities, • Understanding of the supply chain, including common obstacles and effective solutions, • Ability to work in a fast-paced environment., • Ability to perform the physical labor necessary., • Ability to effectively communicate with people at all levels and from various backgrounds., • Ability to understand all safety requirements and cautions. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to thirty pounds at times. Work Environment: May work in various settings at the Maverick Power facilities, in offices, in multiple shops, and in commercial buildings. Maintaining the same position or posture while performing tasks and sitting for prolonged periods. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so, too, may the essential functions of the position. EEO/AAP Statement We acknowledge and honor the fundamental value and dignity of all individuals. Maverick Power is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.