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Doctor of Medicine | Cardiology - General/Other Location: Las Cruces, NM Employer: Adelphi Locums Pay: Competitive weekly pay (inquire for details) Start Date: ASAP About the Position Job Quick Facts: • Specialty: General Cardiology • Job Type: Locum Tenens • Facility Location: Las Cruces, NM • Service Setting: Inpatient/Outpatient • Reason For Coverage: Supplemental • Coverage Period: ASAP - Ongoing • Coverage Type: Clinical only • Shift Schedule: Mon-Thu; 8a-5p & Fri; 8a-12p - Need Full-time; Long-term • Patient Volume: 15-20 • Patient Demographics: 18+ yrs old • Rounding Included: Yes; physician has assigned week for hospital coverage. • Support Staff: 2 NPs, 5 CMAs (1-2 per physician), 2 Patient-care Coordinators, 5 Front Desk/Check-out • Required Procedures/Duties: - OP Cardiology & Non-invasive (Echocardiography) - Reading walk-in EKGs & hospital ECHOs • No. of Beds: 168; 23 ICU • Beds in Dept: 22 • No. of Exam Rooms: 22 • Trauma Level: III • EMR: Athena (OP), Cliniview & MedHost (IP) • Other Info: Full availability required • Hospital Privileges Required: Yes • Travel, lodging, and malpractice insurance covered Requirements: • Active NM License • BC/BE • ACGME/AOA-accredited fellowship in cardiovascular disease • Enrolled in PCF (Patient Compensation Fund) • BLS, ACLS • Case logs

Job Description Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position • Work Location: 2930 Hillrise Dr, Las Cruces, New Mexico 88011 WHAT YOU'LL DO: Patient Intake & Front Desk Operations • Greet patients professionally and courteously, check patients in and out in accordance with Customer Service standards., • Collect all required patient information at check-in (NPP, insurance, ID, demographics, CCOF)., • Maintain accurate and up-to-date patient charts, demographic, and insurance information in EMA., • Schedule, confirm, and adjust patient appointments in accordance with company protocols., • Maintain and update provider schedules within organizational guidelines., • Verify primary and secondary insurance prior to scheduled visits following established protocols., • Accurately identify and differentiate HMO, PPO, POS, and Medicare plans and authorization requirements., • Enter correct payer ID, payer name, and address information into EMA., • Collect all required patient financial responsibilities, including co-pays, co-insurance, deductibles, and cosmetic payments., • Process cosmetic sales through Lightspeed POS., • Obtain and document CCOF forms when applicable., • Accurately document payment notes; balance and reconcile daily payments collected during each shift., • Maintain timely, professional, and consistent communication via Microsoft Teams, Klara, email, and phone during scheduled work hours, • De-escalate and resolve patient concerns and grievances using effective, respectful communication techniques., • Maintain strict compliance with HIPAA regulations and ensure confidentiality of patient information at all times., • Support clinical and administrative staff with daily operational needs as assigned Required Skills & Abilities • Strong customer service and interpersonal skills, • Effective verbal and written communication skills, • Knowledge of primary and secondary insurance types, billing, and documentation procedures, • Proficiency in Microsoft Office and EMA software and Lightspeed, • Ability to stay focused on tasks to be accomplished while working in dynamic situations, • Ability to maintain HIPAA confidentiality and professionalism, • High school diploma or equivalent required., • 1–2 years of experience in a medical office or customer service role preferred., • Familiarity with HIPAA regulations and healthcare operations. Microsoft 365 apps, fax, email, phone, Klara, EMA, ModMed, iPAD, NoahFace (biometric timeclock), Tandem, CoverMyMeds, LabCorp (software for looking up labs results and ordering supplies), Quest diagnostic What We Offer: • Competitive salary and benefits, • Health, dental, vision, and ancillary insurance options, • 401K retirement savings, • Paid time off, • Professional development opportunities, • Supportive and fair work environment � Apply Today! Be a part of a dynamic team that’s transforming skin health. Submit your resume and cover letter to . We can't wait to meet you! #HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES A CALL CENTRE REPRESENTATIVE DO? Develop your abilities and grow with our team, interacting with customers from coast to coast making outbound calls. Call Centre Representatives are responsible for the following tasks: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview LAS CRUCES CALL CENTER JOBS We are looking for customer service agents in the Las Cruces, NM area to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions. In this role, you will handle inbound calls, troubleshoot basic technical issues, assist callers with product and process related inquiries while representing some of the most recognizable brands in the world. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. This is an on-site, entry-level position with competitive compensation located at Mass Markets (an MCI Company) in Las Cruces, NM. This is a wonderful opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Ensure first call resolution through problems solving and effective call handling, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems, • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures, • Comply with requirements surrounding confidential information and personal information, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Customer Service Representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Responsibilities Peraton is seeking a Service Desk Systems Administrator to support NASA's Space Exploration Network Services and Evolution (SENSE) contract. This position is located at the NASA White Sands Complex (WSC) in Las Cruces, NM. Peraton is the prime contractor for NASA at the White Sands Complex (WSC) near Las Cruces, New Mexico. Operating here are two functionally identical satellite ground terminals: The White Sands Ground Terminal, and the Second TDRSS Ground Terminal. These ground terminals ensure uninterrupted communications between various ground stations, NASA's orbiting fleet of Tracking and Data Relay Satellites (TDRS), customer spacecraft (satellites), and the computer systems that support such spacecraft. WSC serves as an interface for distributing satellite data to control centers and scientists who then use the daily influx of data to expand our ever-growing knowledge of the Earth and the universe. This position will be responsible for: • System Maintenance & Support: Assist in the installation, configuration, and maintenance of operating systems (Windows, Linux, macOS). Perform routine system updates, patches, and software installations. Troubleshoot hardware, software, and network-related issues., • User Account Management: Create, modify, and manage user accounts, permissions, and access levels. Assist with password resets and account lockouts., • Network & Security Support: Monitor system performance and network connectivity. Support basic network troubleshooting (DNS, DHCP, VPN, firewall rules). Ensure security compliance by following company policies and procedures., • Backup & Recovery: Assist in data backup and recovery processes. Monitor system logs for issues and report incidents as needed., • Documentation & Process Improvement: Maintain accurate documentation for system configurations and procedures. Help improve IT processes and contribute to knowledge base updates., • Technical Support: Provide first-level support for internal employees regarding IT-related issues. Work closely with senior IT staff to resolve complex problems. Required Experience: • Education/Experience - degree required in engineering, computer science, information technology or other related technical discipline and directly related experience Information Security and/or IT infrastructure as follows: BS/BA degree and 0 years' experience, or AS/AA and 2 years' experience., • Basic knowledge of Windows, Linux, or macOS operating systems., • Familiarity with Active Directory, user account management, and permissions., • Basic knowledge of virtual machines and management of hypervisors: ESXi and/or Hyper-V., • Experience with hardware setup, troubleshooting, and basic IT support., • Basic knowledge of working with cyber (IT) security concepts., • Some experience with scripting (PowerShell, Bash, or Python) is a plus., • Security clearance - this position requires the candidate to be able to obtain a DoD Secret security clearance and to maintain the clearance thereafter., • You must be a US Citizen and show proof of citizenship., • Must be able to maintain ability to access government worksite.Desired Experience:, • Active SECRET security clearance., • Prior NASA experience is strongly preferred., • Experience managing smartcard login on Windows or Linux systems., • understanding of SSL/TLS certification management and implementation., • Experience with automation tools such as Ansible, PDQ, or BigFix., • Familiarity with Tenable Nessus tools, • Experience implementing or maintaining local WSUS and/or Linux Repositories servers. Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $39,000 - $62,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.All

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to manage the functionality and efficiency of a group of computers running on one or more operating systems. HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT * Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. * Provide IT Service Management functions and first level troubleshooting to all customers. Use procedures to perform identification, troubleshooting, and diagnosis of failures and restore system capability to operations. Analyze, diagnose, and isolate failures to hardware. Directly replace or coordinate replacement of hardware failures. Collect data for proper escalation and resolution by Tier 2/3. * Perform network management services to include monitoring network device health and status, monitoring network performance and utilization optimization. * Perform OS monitoring, Commercial of the Shelf (COTS) software monitoring, custom software monitoring, resource memory allocation, etc. * Perform modifications to authorized user lists, user profiles, and file system maintenance. * Understand all ITSM processes and documents work accurately and effectively through the use of a ticketing system. * Perform visual inspections of hardware and document/report all findings. * Understand the Program Service Level Agreements (SLA) to ensure proper completion of work within timelines. * Manage account requests and provide account management responsibilities for personnel on numerous systems. * Know all functional leads and technicians for all the managed systems by the program. * Understand local site command and hierarchy. * Know POC's for systems that the Program does not have responsibility for. * Interface with customers and government officials. * Participates in special projects as required. WHAT YOU’LL NEED TO SUCCEED: ● Education: Technical Training, Certification(s) or Degree with 3+ years of experience technical discipline, or the equivalent combination of education, technical certifications, training, or work experience. ● Required Technical Skills: 3+years of directly related experience in systems administration and analysis. * UNIX/LINUX System Administration - Preferred * Windows System Administration - Preferred * Shift work (Panama Schedule - 12 hours/day for a total of 7 days over 2-week period) Candidate must possess appropriate andcurrent DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE OR CCNA-Security certification. Security+ CE Certification preferred. In addition, candidatemust attain the required DoD 8570 Computing Environment (CE) Certification within six (6) months of Hire Date. As part of your role/function on the program; you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties you will be subject to additional IT system monitoring and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero-tolerance policy for security violations. Shift work is on arotating Panama Schedule. Schedule 1Schedule 2 Work - Mon, TuesOff - Mon, Tue Off - Wed, ThurWork - Wed, Thu Work - Fri,Sat, SunOff - Fri, Sat, Sun Off - Mon, TueWork - Mon, Tues Work - Wed, ThuOff - Wed, Thur Off - Fri, Sat, SunWork - Fri,Sat, Sun Shifts are 6 AM to 6 PM, 6 PM to 6 AM ● Security Clearance Level: TS/SCI with Polygraph ● Location: On Customer Site ● US Citizenship Required. GDIT IS YOUR PLACE: ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from. Top Secret SCI + Polygraph Salary and Benefit Information The likely salary range for this position is $76,565 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. About Our Work We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at ___. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Transform technology into opportunity as a Systems Administrator Tier I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Service Desk Technician you will help ensure today is safe and tomorrow is smarter. Our work depends on Service Desk Technician joining our team to improve overall customer satisfaction. HOW A SERVICE DESK TECHNICIAN WILL MAKE AN IMPACT Manages the functionality and efficiency of a group of computers running on one or more operating systems. • Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems., • Provide IT Service Management functions and first level troubleshooting to all customers., • Use procedures to perform identification, troubleshooting, and diagnosis of failures and restore system capability to operations., • Analyze, diagnose, and isolate failures to hardware., • Directly replace or coordinate replacement of hardware failures., • Collect data for proper escalation and resolution by Tier 2/3., • Perform network management services to include: monitoring network device health and status, monitoring network performance and utilization optimization., • Perform OS monitoring, Commercial of the Shelf (COTS) software monitoring, custom software monitoring, resource memory allocation, etc., • Perform modifications to authorized user lists, user profiles, and file system maintenance., • Understand all ITSM processes and document work accurately and effectively through the use of a ticketing system., • Perform visual inspections of hardware and document/report all findings., • Understand the Program Service Level Agreements (SLA) to ensure proper completion of work within timelines., • Manage account requests and provide account management responsibilities for personnel on numerous systems., • Know all functional leads and technicians for all the managed systems by the program., • Understand local site command and hierarchy., • Know POC's for systems that the Program does not have responsibility for., • Interface with customers and government officials., • Participates in special projects as required. WHAT YOU’LL NEED TO SUCCEED: • Technical Training, Certification(s) or Degree, with 1+ years of experience technical discipline, or the equivalent combination of education, technical certifications or training, or work experience., • 1+years of directly related experience in systems administration and analysis., • UNIX/LINUX System Administration - Preferred, • Windows System Administration - Preferred, • Shift work (Panama Schedule - 12 hours/day for a total of 7 days over 2 week period), • Candidate must possess appropriate andcurrent DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE OR CCNA-Security certification. Security+ CE Certification preferred. In addition, candidatemust attain the required DoD 8570 Computing Environment (CE) Certification within six (6) months of Hire Date. As part of your role/function on the program; you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties; you will be subject to additional IT system monitoring; and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero tolerance policy for security violations. Due to the sensitive nature of the work being done for this government client, all candidates must hold a TS/SCI with Polygraph. Shift work is on arotating Panama Schedule. Schedule 1Schedule 2 Work - Mon, TuesOff - Mon, Tue Off - Wed, ThurWork - Wed, Thu Work - Fri,Sat, SunOff - Fri, Sat, Sun Off - Mon, TueWork - Mon, Tues Work - Wed, ThuOff - Wed, Thur Off - Fri, Sat, SunWork - Fri,Sat, Sun Shifts are 6 AM to 6 PM, 6 PM to 6 AM GDIT IS YOUR PLACE: • Full-flex work week to own your priorities at work and at home, • 401K with company match, • Comprehensive health and wellness packages, • Internal mobility team dedicated to helping you own your career, • Professional growth opportunities including paid education and certifications, • Cutting-edge technology you can learn from, • Rest and recharge with paid vacation and holidays Top Secret SCI + Polygraph Salary and Benefit Information The likely salary range for this position is $72,877 - $98,599. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. About Our Work We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at ___. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a bilingual communicator with a passion for delivering exceptional customer experiences? We’re hiring Customer Service Representatives to support banking customers across the country. This is an entry-level role with paid training, ideal for individuals who are empathetic, tech-savvy, and eager to grow in a fast-paced environment. You’ll be part of a dynamic team handling inbound customer service, help desk, and back-office processing for both commercial clients and government programs. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound calls, emails, and live chats in a courteous and professional manner, • Listen actively to understand customer needs and provide accurate solutions, • Troubleshoot basic technical issues and escalate complex cases appropriately, • Ensure first-call resolution through effective problem-solving, • Follow client-specific processes and scripts with professionalism, • Use internal knowledge bases and training materials to answer inquiries, • Maintain accurate customer records in CRM systems, • Document call outcomes and resolutions clearly and thoroughly, • Handle financial inquiries with strict adherence to compliance and confidentiality standards, • Meet attendance and training requirements consistently Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent required, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required), • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description Overview CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview 4X10 CUSTOMER SERVICE JOB OPENINGS We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program; however, we can usually find something that works for everyone. This is a great opportunity for you to jumpstart your career, and with our industry-leading training, you are sure to grow. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program however we can usually find something that works for everyone. This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a problem solver with a passion for helping people? Do you thrive in a fast-paced environment and enjoy creating outstanding customer experiences? If so, we want you on our team! We’re looking for Customer Service Representatives (Nights) to represent some of the world’s most recognized brands during the night shift. In this role, you’ll be the first point of contact for customers handling inbound calls, resolving basic technical issues, answering product and process-related inquiries, and identifying opportunities to upsell products and services. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: * Manage inbound and outbound calls with professionalism, empathy, and efficiency * Troubleshoot and resolve customer issues, focusing on first-call resolution * Research and retrieve information using internal systems; collaborate with other teams as needed * Accurately document and process customer claims and interactions * Follow scripts, policies, and procedures while using training resources to provide accurate answers * Handle sensitive information with discretion and maintain confidentiality * Escalate complex cases to the appropriate team or manager * Stay updated on products and processes by attending ongoing training * Meet all attendance, reliability, and night shift scheduling requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications * 18 years or older with a high school diploma or equivalent * Excellent verbal and written communication skills * Typing speed of 20+ words per minute * Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint) * Familiarity with Windows operating systems * Strong problem-solving, conflict resolution, and troubleshooting skills * Reliable, punctual, and motivated with a strong work ethic * Ability to multi-task, stay organized, and self-manage * Customer-first mindset: empathetic, patient, and responsive * Positive attitude and a team-player spirit * Comfortable working in a fast-paced, dynamic environment Preferred (Not Required) • 1+ year in customer service, call center, help desk, technical support, inside sales, or back-office roles, • Prior experience with contact centers or government-related accounts

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Join a team that supports leading global brands and government clients through exceptional customer service and technical support. We’re looking for Customer Service Agents who are passionate about solving problems, helping people, and delivering high-quality service across inbound calls, help desk support, and back-office operations. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Respond to inbound and outbound customer inquiries with professionalism and empathy, • Identify customer needs and deliver clear, effective solutions, • Troubleshoot basic technical issues and guide users through processes, • Use internal systems to research and resolve service requests, • Document customer interactions and claims accurately, • Follow scripts, policies, and compliance protocols, • Escalate unresolved issues to the appropriate teams, • Stay informed through regular training and team updates, • Maintain reliable attendance and punctuality Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Age 18+ with a high school diploma or equivalent, • Excellent communication and organizational skills, • Typing speed of 20+ WPM, • Basic knowledge of Microsoft Office (Word, Excel, Outlook) and Windows OS, • Dependable, punctual, and self-motivated, • Strong problem-solving and customer service mindset, • Ability to multitask and work independently in a fast-paced environment, • Team player with great interpersonal skills Preferred (Not Required) • 1+ year experience in customer service, tech support, sales, chat, or admin roles, • Experience in government or public sector environments

Job Description Overview CALL CENTER CLAIMS REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for call center claims representatives to support inbound customer service, help desk, and back-office processing. In this role, you will handle inbound inquiries, troubleshoot technical issues, assist callers with inquiries, and professionally represent some of the most recognizable brands in the world. Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position with competitive compensation. While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a strong communicator who thrives in a fast-paced environment and enjoys helping others? We’re hiring Bilingual Call Center Representatives to support inbound customer service, help desk, and back-office processing for both commercial clients and public sector programs. In this role, you’ll interact with customers across the country, resolving inquiries, troubleshooting basic technical issues, assisting with product and process-related questions, and representing some of the most recognized brands in the world. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound customer contacts professionally and efficiently, • Listen actively to understand customer needs and provide accurate solutions, • Use internal systems and tools to manage accounts and process inquiries, • Identify and act on sales opportunities to promote products and services, • Clearly explain product features and processes to customers, • Escalate complex or dissatisfied customer issues to management, • Ensure first-call resolution through effective troubleshooting and communication, • Stay up to date on program changes by attending training and reviewing materials, • Maintain accurate documentation of customer interactions in CRM systems, • Adhere to all scripts, policies, and confidentiality requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management and self-motivation, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. Responsibilities WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, technology, and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being an all-around great asset to the team, our entry level sales representatives are responsible for the following tasks. KEY RESPONSIBILITIES • Listen to and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade customers, • Explain and position products and process when interacting with customers, • Appropriately escalate customer dissatisfaction, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Company Culture Your Pet Space Culture is Making Pets Better. Period. Each team member recognizes the limitless potential to improve care together. We do whatever it takes. We believe in Excellence - Not Perfection. We use a “Get It Right The Second Time” approach. Job Summary The Client Services Lead’s primary responsibility is to oversee and manage all front desk personnel staff, ensuring outstanding client service. This role supervises office staff, provides training and feedback, and resolves service issues as the first point of contact. The Client Services Lead also handles reservations, client paperwork, payments, and supports management by performing administrative and marketing tasks with independence and professionalism. You are the right person if you believe in serving clients, not selling them, and you have a passion for pets! What’s in it for you? • Flexible, fun, and family-oriented workplace where you are valued by team members, clients, and pets!, • Opportunities for advancement and self-development, and access to professional education (free or earned), • Leadership training, • IBPSA – International Boarding Pet Services Association certification, • Fear Free Program – understand how pets see the world around them, • CPR and First Aid training for pets and people, • Free daycare or overnight care for your furry family when present, • 50% off all services for your furry family when not present and 20% discount for immediate family Key Responsibilities 1. Leadership & Training • Model proper procedure and maintain a positive attitude., • Train new Client Services staff and regularly reassess experienced staff using the Training Worksheet weekly to monitor their progress., • Monitor the office staff safety procedures and facility emergency guidelines., • Actively engaged in opportunities to Make Client Services Better. Period., • YPS Project Team Assignments., • Improving the customer journey: client retention, marketing, and communications (prepare promotions & social media content, gift baskets, and assist with off-site events)., • Facilitating interdepartmental communications. 2. Management o Delegate and follow up on responsibilities delegated to Client Services staff, conducting quality checks on their work. o Monitor the completion of forms to ensure their accuracy. o Perform any Client Services staff role when needed. o Administer or delegate pet medications if needed. 3. Administrative o Update the office inventory and order on the 9th and 24th of each month. o Manage paperwork, emails, phone calls, files, cleaning, technical, and software issues. o Manage capacity and collect payments. o Book reservations and recommend any additional services and/or products. (i.e., de-shedding, grooming, special dinners, or retail enrichment products) o Send engaging, high-quality pet photos and videos to clients. o Review and record the Boarding Inventory, feeding, and medication instructions. o Review the Pre-Check form and any other forms for accuracy of pet care instructions and Emergency Contact information. o Processing Enrollment Paperwork & Vaccinations—new or expired. o Open or close the Office or Facility as needed and requested by management. 4. Communication o Contact the Operations Manager or Owners whenever there is a concern, following the daily protocols. 5. Education and Self-Development o Participate in ongoing training and education (Fear Free, IBPSA, safety modules). Qualifications 30-hour weekly minimum. 30-day experience at minimum as a YPS Client Services Specialist. Reliable, self-motivated, and independent worker who is team-oriented and willing to learn and grow. Demonstrated flexibility and resilience in dynamic environments. Proven leadership and training abilities; team-oriented with solid decision-making skills. Excellent observational, oral, and written communication skills. Exceptional organizational, planning, and problem-solving abilities. Strong math, sales, and client service skills. Mandatory Training o IBPSA or equivalent completion certificates in Canine Body Language, Dog Handling & Equipment, Teaching Canine Basic Behaviors, Customer Service & Management o IBPSA Certification in Canine Provider and Canine Specialist Work Environment & Physical Demands • Dynamic environment requiring focus and rapid task switching., • Exposure to pets of various sizes, breeds, and temperaments (Aggressive dogs not allowed at YPS)., • Active role requiring standing, walking, and bending throughout shifts., • Physically able to lift and carry 25 lbs., • Operating personal computers, telephones, calculators, and 2-way radios Schedule & Pay • Full-time or part-time schedules are available and will be based on your written availability., • Schedules may include evenings and every other weekend, and holidays., • Pay is based on experience and is subject to annual performance evaluations. Reporting Structure • Reports directly to the General Manager/Owners and collaborates with other Leads.Company DescriptionMessages from our staff telling us the things they are most proud of working at Your Pet Space: Genuine caring for pets among their work teams. We are interested in each individual pet. Good communication among all departments at all levels. No hidden agendas among staff or management. The owners back up the staff in the case of a rude or abusive client. Excellent leaders—they feel comfortable working with everyone. Everyone is treated as an individual. Pleasant co-workers who are always willing to help one another. Input is focused on improvement, not criticism. Management is understanding and patient. They take an interest in the staff. We have a personal relationship with our clients. Clients believe in the staff.Messages from our staff telling us the things they are most proud of working at Your Pet Space:\r\n\r\nGenuine caring for pets among their work teams.\r\nWe are interested in each individual pet.\r\nGood communication among all departments at all levels.\r\nNo hidden agendas among staff or management.\r\nThe owners back up the staff in the case of a rude or abusive client.\r\nExcellent leaders—they feel comfortable working with everyone.\r\nEveryone is treated as an individual.\r\nPleasant co-workers who are always willing to help one another.\r\nInput is focused on improvement, not criticism.\r\nManagement is understanding and patient. They take an interest in the staff.\r\nWe have a personal relationship with our clients.\r\nClients believe in the staff.

Job Description Job SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our Pain Management clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, run eligibility, obtain authorizations, and collect payment (co-pay, deductibles, and balances). The ideal candidate has a cheerful disposition, is bilingual, has excellent communication, and computer skills, and is capable of multitasking. Responsibilities • Greet customers as they arrive and provide an excellent customer experience, • Answer phone calls and schedule appointments, • Assist clients with paperwork, including consent forms, • Run insurance eligibility, • Obtain Prior Authorization, • Maintain a clean and inviting environment, • Provide general customer service and attend to the needs of customers throughout their servicesQualifications, • Two or more years of experience as a receptionist or similar role is preferred, • Bilingual (English/Spanish) is preferred, • Excellent communication skills with a commitment to customer service, • Strong work ethic and positive attitude, • Familiar with computers and scheduling software, • Excellent multi-tasking skills

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Customer Service Representative Supporting Commercial And Public Sector Clients.We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions.In this role, you will han

Customer Service Representative Supporting Commercial And Public Sector Clients.We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions.In this role, you will han

Customer Service Representative Supporting Commercial And Public Sector Clients.We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions.In this role, you will han

Bilingual Spanish Speaking Call Center Job Openings.We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions.In this role, you will handle

We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions.In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, proces

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT IS A TECHNICAL SUPPORT REPRESENTATIVE? Handling inbound customer service calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some of the most recognized brands in the world, so you will specialize on their products, technology, and business process. This role requires you to interact with hundreds of customers each week to resolve support issues, sell new products and services, and ensure best-in-class customer experience. Our Technical Support Representative are responsible for the following tasks: • Listen to and resolve customer issues efficiently, • Utilize systems and technology to complete account management tasks, • Professionally represent our partners as a brand ambassador, • Analyze and troubleshoot products and process when interacting with customers, • Appropriately escalate to next level of support when needed Qualifications WONDER IF YOU ARE A GOOD FIT? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES A WORK AT HOME CALL CENTER REPRESENTATIVE DO? In this role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, technology, and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being an all-around great asset to the team, our entry level sales representatives are responsible for the following tasks. KEY RESPONSIBILITIES • Listen to and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade customers, • Explain and position products and process when interacting with customers, • Appropriately escalate customer dissatisfaction, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

We are looking for Customer Service Agents to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales,

We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. Customer Service Representative (Full-Time). This position supports customer service, technical support,

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job DescriptionBenefits: • Company parties, • Competitive salary, • Free food & snacks, • Health insurance, • Opportunity for advancement Benefits/Perks • Competitive Compensation, • Great Work Environment, • Career Advancement Opportunities Job Summary We are seeking a bilingual Medical Assistant / Receptionist to join our team! This is a high-volume, fast-paced clinic, and the ideal candidate must be comfortable multitasking, staying organized under pressure, and maintaining efficiency throughout the day. In this role, you will support both clinical and front office operations. As a Medical Assistant, you will prepare for patient visits by organizing charts and notes, assist providers with patient care, and help ensure timely follow-up on labs and treatments. As a Receptionist, you will serve as the first point of contact for patients, manage scheduling, answer phones, and ensure smooth patient flow throughout the clinic. The ideal candidate has strong customer service skills, thrives in a busy medical environment, and is proactive, dependable, and detail-oriented. Responsibilities Clinical Duties: • Prepare for patient visits by pulling charts, reviewing notes, and setting up medical equipment, • Assist providers and nursing staff with basic medical care and procedures, • Clean and sterilize instruments and maintain exam rooms, • Track lab results and ensure timely follow-up with patients, • Greet patients and provide a welcoming, professional first impression, • Answer phones, schedule appointments, and manage patient flow, • Verify patient information, insurance, and documentation, • Handle patient inquiries and direct calls appropriately, • Maintain organization of front desk operations in a high-volume setting Qualifications • Bilingual (English/Spanish) required, • BLS Certification or Certified Medical Assistant (preferred), • Previous medical office or receptionist experience preferred, • Excellent customer service and communication skills, • Strong attention to detail and organizational skills, • Ability to multitask and thrive in a fast-paced clinical environment

Job DescriptionSalary: $15 - $17 Depending on Experience Front Desk Receptionist Nava Behavioral Health Las Cruces, NM Full-Time | Non-Exempt Position Summary Nava Behavioral Health is seeking a professional, dependable, and welcoming Front Desk Receptionist to serve as the first point of contact for clients, visitors, and staff. This role is critical in creating a safe, structured, and respectful environment for individuals receiving behavioral health services. The Front Desk Receptionist must demonstrate professionalism, compassion, organization, and the ability to maintain confidentiality at all times. The ideal candidate is calm under pressure, detail-oriented, and able to manage multiple responsibilities while maintaining a warm and supportive presence. Key Responsibilities Client Reception & Support • Greet clients and visitors in a professional and welcoming manner, • Check clients in and out of appointments and group sessions, • Verify insurance and demographic information, • Maintain visitor logs and enforce building access protocols, • Answer and route incoming calls appropriately, • Respond to general inquiries about services, hours, and program information, • Take accurate messages and ensure timely follow-up, • Follow HIPAA and confidentiality standards at all times, • Assist with building security protocols, • Support emergency procedures as directed Required: • High school diploma or equivalent, • Minimum 1 year of front desk, reception, or administrative experience, • Strong communication and customer service skills, • Basic computer proficiency (Microsoft Office, Google Workspace), • Experience in healthcare or behavioral health settings, • Professional and composed demeanor, • Strong organizational skills, • Attention to detail, • Ability to multitask in a fast-paced environment, • Compassionate and respectful communication style This position is onsite at Nava Behavioral Health in Las Cruces, NM. The role involves frequent interaction with clients in recovery and requires professionalism, discretion, and emotional awareness. Compensation & Benefits • Competitive hourly wage based on experience, • Paid time off, • Professional growth opportunities Nava Behavioral Health is committed to providing high-quality behavioral health services that promote recovery, structure, and long-term stability. Our team values integrity, accountability, and compassionate care.

The role involves providing direct customer service and front desk assistance, managing customer accounts, and ensuring compliance with regulations. A healthcare provider in New Mexico is looking for a full-time Specialist Management Customer Service Coordinator in Albuquerque, NM.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. No customer service representative experience required. If needed, try out products or services ahead of your session.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

You get to review and use new products or services before they are released to the public. MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection

ALDI is seeking Customer Service Associates to work as Cashiers and Stockers supporting daily store operations in a fast-paced grocery store environment.

MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, unde

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing paym

You get to review and use new products or services before they are released to the public. MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection

Employees may also assist with self-checkout stations, verify prices, help customers with Walmart Pay or credit card transactions, and provide general customer service throughout the front-end area. Front End Associates are responsible for providing friendly customer service, scanning items quickly

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.