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  • Evening Team Member
    Evening Team Member
    3 days ago
    $10–$12 hourly
    Part-time
    Downtown, San Antonio

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. From our famous "dirty sodas" to those genuine, friendly connections, you'll help create an environment where everyone feels right at home. Ready to serve happiness in a cup and have fun while doing it? Join us at Swig—where the only thing better than the drinks is the team! How You'll Make an Impact: • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience., • Keep the dining room, outdoor areas, and workspaces spotless — from wiping tables to deep cleaning as needed., • Handle prep, stocking, and staging to keep everything organized and efficient., • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Maintain food rotation, cleanliness, and adhere to safety and sanitation standards., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Earn up to $10-12/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time.

    Easy apply
  • Manager
    Manager
    3 days ago
    Full-time
    Far West Side, San Antonio

    Summary Description: The Manager is a business partner accountable for leading the Restaurant Associate team to deliver Steak 'n Shake operational and financial standards on each scheduled shift as well as building a well cross trained staff within the Restaurant. The Manager is responsible for assessing Associates performance to identify opportunities and coach for improvement. This position has accountability on his/her shift for the correct delivery of Steak 'n Shake procedures, policies and specification which deliver the Steak 'n Shake Vision and Mission. The Manager will partner directly with his/her Restaurant and General Manager and/or Franchise Partner Designate and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. Department: Operations - Restaurant Reports to: General Manager and/or Franchise Partner Designate FLSA: Non-Exempt Direct reports: Trainers and all Restaurant Associates 1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced. Primary and On-Going Accountabilities • Effectively Manage a Steak 'n Shake Shift, • Execute the 14 point walk and correct deficiencies as they arise, • Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence, • Ensure service, hospitality, accuracy and speed standards are achieved, • Maintain strict compliance with health, safety and security standards and procedures • Train, coach and inspire Associates to deliver exceptional service, food quality and environment to the Guest, • Demonstrate effective decision making and problem solving skills that support the Steak 'n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach, • Ensure accurate adherence to all State and Federal laws on assigned shift, • Lead by Example, • Has authority to discipline associates, • Recommends associates for hiring and promotion, • Recommends associates for termination Specific Duties and Responsibilities Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service Immediately address Guest concerns and complaints utilizing the Steak 'n ShakeGuest Recovery Model - L.E.A.R.N. Ensure Guests are immediately recognized upon entering and as they are leaving Motivate all Associates to deliver great hospitality toward all guests and other associates Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching Brand Protection: Operate in accordance with our Quality, Service and Cleanliness Standards(QSC) and other food safety practices, delighting our Guest with outstanding fresh food and training our valuable people: Execute the 14 point walk – ensuring the facility is radiant, the associates are motivated, the stations are appropriately set up / re- stocked for meal periods, and constantly moving through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved Interview candidates using the Select the Best 1st interview guide and recommend enthusiastic / Guest centric candidates to the General Manager for employment Ensure associates are effectively trained using the Steak 'n Shake training program,Earning your Wings Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately Assign and verify all side work is accurately and efficiently completed Verify accurate adherence to the Prep and Pull and cooling charts as well as complete HACCP and line checks on assigned shift ensuring food quality and quantity Ensure all Safety procedures and policies are strictly adhered to Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices: Deploy associates appropriately as planned on the Schedule and Line up sheets Ensure appropriate staffing levels of well-trained associates on assigned shifts Complete shift and daily inventory and accurately post into the back office POSSystem Check in food delivery, ensure proper storage and post-delivery into the POS. Complete food order based on commissary order guide and enter into ordering system Maintain strict adherence to cash handling and banking policies and procedures Complete shift tools and administration duties as assigned by General Manager 2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc. • Enforce procedures, training and other programs designed by Steak 'n Shake to effectively deliver the Steak 'n Shake Vision, Mission and Principles, • Interviews and recommends Associates candidates to GM within compliance of FLSA and Steak 'n Shake guidelines, • Takes responsibility for shift financial results, • Serves as a resource to colleagues and as a mentor to less experienced Managers, • Actively manages the shift ensuring speed and food quality 3. KEY RELATIONSHIPS: Position's key contacts and relationships. Primary: • Restaurant Associates • Restaurant Trainers • Restaurant Management Secondary: • Division President, • Field Training Manager • Human Resource Manager Manager 12.1.2021 4. REQUIREMENTS: Typical minimum requirements to perform the job. • High School graduate or equivalent education preferred, • Certified in all Stations at Steak 'n Shake or equivalent experience, • ServSafe certified (based on local regulations), • Understand Steak 'n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures, • Positive, motivating communication skills • Strong organization and time management skills, • Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances, • Ability to read, write, perform mathematical calculations and analyze data, • Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach, • Able to work in excess of 40 hours per week while standing, walking and stretching • Able to lift, carry, push and pull 30 lbs • Able to perform any task performed by a service or production associate, • Able to see across the restaurant to monitor and oversee the operation, • Able to legally operate a motor vehicle • Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns 5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report • Key Metrics, • Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports 6. CAREER PATH: Logical positions along the career path, vertical and/or lateral. • Restaurant Manager, • General Manager, • Franchise Partner

    Easy apply
  • Daytime Team Member
    Daytime Team Member
    3 days ago
    $12–$14 hourly
    Part-time
    Downtown, San Antonio

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. From our famous "dirty sodas" to those genuine, friendly connections, you'll help create an environment where everyone feels right at home. Ready to serve happiness in a cup and have fun while doing it? Join us at Swig—where the only thing better than the drinks is the team! How You'll Make an Impact: • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience., • Keep the dining room, outdoor areas, and workspaces spotless — from wiping tables to deep cleaning as needed., • Handle prep, stocking, and staging to keep everything organized and efficient., • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Maintain food rotation, cleanliness, and adhere to safety and sanitation standards., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Daytime Team Members must able to work between 7am-3pm on weekdays., • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Earn up to $12-14/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time.

    Easy apply
  • Manager
    Manager
    3 days ago
    Full-time
    Far West Side, San Antonio

    Summary Description: The Manager is a business partner accountable for leading the Restaurant Associate team to deliver Steak 'n Shake operational and financial standards on each scheduled shift as well as building a well cross trained staff within the Restaurant. The Manager is responsible for assessing Associates performance to identify opportunities and coach for improvement. This position has accountability on his/her shift for the correct delivery of Steak 'n Shake procedures, policies and specification which deliver the Steak 'n Shake Vision and Mission. The Manager will partner directly with his/her Restaurant and General Manager and/or Franchise Partner Designate and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. Department: Operations - Restaurant Reports to: General Manager and/or Franchise Partner Designate FLSA: Non-Exempt Direct reports: Trainers and all Restaurant Associates 1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced. Primary and On-Going Accountabilities • Effectively Manage a Steak 'n Shake Shift, • Execute the 14 point walk and correct deficiencies as they arise, • Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence, • Ensure service, hospitality, accuracy and speed standards are achieved, • Maintain strict compliance with health, safety and security standards and procedures • Train, coach and inspire Associates to deliver exceptional service, food quality and environment to the Guest, • Demonstrate effective decision making and problem solving skills that support the Steak 'n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach, • Ensure accurate adherence to all State and Federal laws on assigned shift, • Lead by Example, • Has authority to discipline associates, • Recommends associates for hiring and promotion, • Recommends associates for termination Specific Duties and Responsibilities Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service Immediately address Guest concerns and complaints utilizing the Steak 'n ShakeGuest Recovery Model - L.E.A.R.N. Ensure Guests are immediately recognized upon entering and as they are leaving Motivate all Associates to deliver great hospitality toward all guests and other associates Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching Brand Protection: Operate in accordance with our Quality, Service and Cleanliness Standards(QSC) and other food safety practices, delighting our Guest with outstanding fresh food and training our valuable people: Execute the 14 point walk – ensuring the facility is radiant, the associates are motivated, the stations are appropriately set up / re- stocked for meal periods, and constantly moving through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved Interview candidates using the Select the Best 1st interview guide and recommend enthusiastic / Guest centric candidates to the General Manager for employment Ensure associates are effectively trained using the Steak 'n Shake training program,Earning your Wings Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately Assign and verify all side work is accurately and efficiently completed Verify accurate adherence to the Prep and Pull and cooling charts as well as complete HACCP and line checks on assigned shift ensuring food quality and quantity Ensure all Safety procedures and policies are strictly adhered to Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices: Deploy associates appropriately as planned on the Schedule and Line up sheets Ensure appropriate staffing levels of well-trained associates on assigned shifts Complete shift and daily inventory and accurately post into the back office POSSystem Check in food delivery, ensure proper storage and post-delivery into the POS. Complete food order based on commissary order guide and enter into ordering system Maintain strict adherence to cash handling and banking policies and procedures Complete shift tools and administration duties as assigned by General Manager 2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc. • Enforce procedures, training and other programs designed by Steak 'n Shake to effectively deliver the Steak 'n Shake Vision, Mission and Principles, • Interviews and recommends Associates candidates to GM within compliance of FLSA and Steak 'n Shake guidelines, • Takes responsibility for shift financial results, • Serves as a resource to colleagues and as a mentor to less experienced Managers, • Actively manages the shift ensuring speed and food quality 3. KEY RELATIONSHIPS: Position's key contacts and relationships. Primary: • Restaurant Associates • Restaurant Trainers • Restaurant Management Secondary: • Division President, • Field Training Manager • Human Resource Manager Manager 12.1.2021 4. REQUIREMENTS: Typical minimum requirements to perform the job. • High School graduate or equivalent education preferred, • Certified in all Stations at Steak 'n Shake or equivalent experience, • ServSafe certified (based on local regulations), • Understand Steak 'n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures, • Positive, motivating communication skills • Strong organization and time management skills, • Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances, • Ability to read, write, perform mathematical calculations and analyze data, • Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach, • Able to work in excess of 40 hours per week while standing, walking and stretching • Able to lift, carry, push and pull 30 lbs • Able to perform any task performed by a service or production associate, • Able to see across the restaurant to monitor and oversee the operation, • Able to legally operate a motor vehicle • Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns 5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report • Key Metrics, • Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports 6. CAREER PATH: Logical positions along the career path, vertical and/or lateral. • Restaurant Manager, • General Manager, • Franchise Partner

    Easy apply
  • Evening Team Member
    Evening Team Member
    3 days ago
    $10–$12 hourly
    Part-time
    Far West Side, San Antonio

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. From our famous "dirty sodas" to those genuine, friendly connections, you'll help create an environment where everyone feels right at home. Ready to serve happiness in a cup and have fun while doing it? Join us at Swig—where the only thing better than the drinks is the team! How You'll Make an Impact: • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience., • Keep the dining room, outdoor areas, and workspaces spotless — from wiping tables to deep cleaning as needed., • Handle prep, stocking, and staging to keep everything organized and efficient., • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Maintain food rotation, cleanliness, and adhere to safety and sanitation standards., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Earn up to $10-12/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time.

    Easy apply
  • Team Member
    Team Member
    3 days ago
    Part-time
    Far West Side, San Antonio

    Team Member – Steak 'n Shake * More Than a Job – Be Part of the Steak 'n Shake Legacy At Steak 'n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes—it's about delivering genuine hospitality, bringing energy to every shift, and being part of a team that's shaping the future of quick-service dining. We've been perfecting our craft since 1934, and today we're blending tradition with innovation—self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor. When you join Steak 'n Shake, you join a team where every guest matters, every meal matters, and every team member matters. * Why You'll Love Working Here • A fun, high-energy environment where your work makes a real difference, • Flexible scheduling options, • Learn first-hand from experienced Leaders, • Career growth and development opportunities, • We are a Maximum Wage Employer —we hire the best and pay the best * Benefits • Medical/Rx, • HSA with Employer Contribution, • Dental, • Vision, • Life & Disability, • Hospital Indemnity, • Critical Illness, • Accident, • 401(k) with 4% Employer Safe-Harbor Match (age 18 & older) Perks • Flexible Scheduling, • Meal Discounts, • Employee Assistance Program, • Paid Training, • Discount Program, • Associate Emergency Foundation Benefits are subject to service and/or ACA eligibility requirements* * What You'll Do • Greet every guest with a genuine smile, • Create and maintain friendly eye contact, • Speak with enthusiasm and warmth, • Build real connections with guests to make them feel valued, • Represent and uphold the vision and values of Steak 'n Shake, • Take orders accurately and efficiently (including kiosk assistance), • Work well with your team to keep service fast and friendly, • Stay adaptable, dependable, and focused during busy shifts, • Follow all brand standards for food safety, cleanliness, and dress code, • Stand and work on your feet for several hours at a time * What We're Looking For • Consistency and reliability—you show up ready to work every shift, • Positive, cheerful attitude, • Passion for serving and helping others, • Strong customer service skills, • Team-oriented mindset with great interpersonal skills, • Detail-oriented and able to multitask, • Works well independently and in a fast-paced team setting, • Flexible schedule availability, • Ability to lift and carry up to 50 lbs regularly, • Ability to stand for extended periods * If you're ready to bring great food, great service, and great energy to every shift, apply today and see why Steak 'n Shake continues to set the standard in premium burgers and shakes.

    Easy apply
  • Daytime Team Member
    Daytime Team Member
    3 days ago
    $12–$14 hourly
    Part-time
    Far West Side, San Antonio

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. From our famous "dirty sodas" to those genuine, friendly connections, you'll help create an environment where everyone feels right at home. Ready to serve happiness in a cup and have fun while doing it? Join us at Swig—where the only thing better than the drinks is the team! How You'll Make an Impact: • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience., • Keep the dining room, outdoor areas, and workspaces spotless — from wiping tables to deep cleaning as needed., • Handle prep, stocking, and staging to keep everything organized and efficient., • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Maintain food rotation, cleanliness, and adhere to safety and sanitation standards., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Daytime Team Members must able to work between 7am-3pm on weekdays., • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Earn up to $12-14/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time.

    Easy apply
  • Team Member
    Team Member
    3 days ago
    Part-time
    Far West Side, San Antonio

    Team Member – Steak 'n Shake * More Than a Job – Be Part of the Steak 'n Shake Legacy At Steak 'n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes—it's about delivering genuine hospitality, bringing energy to every shift, and being part of a team that's shaping the future of quick-service dining. We've been perfecting our craft since 1934, and today we're blending tradition with innovation—self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor. When you join Steak 'n Shake, you join a team where every guest matters, every meal matters, and every team member matters. * Why You'll Love Working Here • A fun, high-energy environment where your work makes a real difference, • Flexible scheduling options, • Learn first-hand from experienced Leaders, • Career growth and development opportunities, • We are a Maximum Wage Employer —we hire the best and pay the best * Benefits • Medical/Rx, • HSA with Employer Contribution, • Dental, • Vision, • Life & Disability, • Hospital Indemnity, • Critical Illness, • Accident, • 401(k) with 4% Employer Safe-Harbor Match (age 18 & older) Perks • Flexible Scheduling, • Meal Discounts, • Employee Assistance Program, • Paid Training, • Discount Program, • Associate Emergency Foundation Benefits are subject to service and/or ACA eligibility requirements* * What You'll Do • Greet every guest with a genuine smile, • Create and maintain friendly eye contact, • Speak with enthusiasm and warmth, • Build real connections with guests to make them feel valued, • Represent and uphold the vision and values of Steak 'n Shake, • Take orders accurately and efficiently (including kiosk assistance), • Work well with your team to keep service fast and friendly, • Stay adaptable, dependable, and focused during busy shifts, • Follow all brand standards for food safety, cleanliness, and dress code, • Stand and work on your feet for several hours at a time * What We're Looking For • Consistency and reliability—you show up ready to work every shift, • Positive, cheerful attitude, • Passion for serving and helping others, • Strong customer service skills, • Team-oriented mindset with great interpersonal skills, • Detail-oriented and able to multitask, • Works well independently and in a fast-paced team setting, • Flexible schedule availability, • Ability to lift and carry up to 50 lbs regularly, • Ability to stand for extended periods * If you're ready to bring great food, great service, and great energy to every shift, apply today and see why Steak 'n Shake continues to set the standard in premium burgers and shakes.

    Easy apply
  • Evening Team Member
    Evening Team Member
    3 days ago
    $10–$12 hourly
    Part-time
    Far West Side, San Antonio

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. From our famous "dirty sodas" to those genuine, friendly connections, you'll help create an environment where everyone feels right at home. Ready to serve happiness in a cup and have fun while doing it? Join us at Swig—where the only thing better than the drinks is the team! How You'll Make an Impact: • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience., • Keep the dining room, outdoor areas, and workspaces spotless — from wiping tables to deep cleaning as needed., • Handle prep, stocking, and staging to keep everything organized and efficient., • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Maintain food rotation, cleanliness, and adhere to safety and sanitation standards., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Earn up to $10-12/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time.

    Easy apply
  • Director Retail Finance - Analytics and Operations
    Director Retail Finance - Analytics and Operations
    5 days ago
    Full-time
    Downtown, San Antonio

    Steak n Shake's Director of Retail Finance – Analytics & Operations will lead financial strategy and performance of our rapidly growing Consumer Products Retail Division. Through analytical insight and strong business acumen, this role will enable informed decision-making and provide complete transparency into financial and operational performance, helping guide the Division's growth and profitability. Department: Supply Chain Reports to: SVP General Manager Retail Division Direct reports: N/A FLSA: Exempt ESSENTIAL FUNCTIONS 1. Pricing & Margin Strategy a. Lead development of retail pricing strategies across multiple channels (grocery, club, e-commerce, etc...) b. Establish pricing frameworks that balance competitiveness, margin targets, and brand positioning c. Partner with supply chain & sales to evaluate pricing scenarios, trade-offs, promotional, and launch strategies d. Monitor and analyze price realization, trade spend effectiveness, and margin leakage 2. Financial Modeling & ROI Analysis a. Build robust and accurate financial models to evaluate product launches, channel expansion, and customer-specific opportunities b. Lead ROI analysis for new retail initiatives, SKU launches, packaging formats, & distribution strategies c. Conduct cost-benefit analyses across supply chain decisions for network optimization d. Develop scenario planning to assess risks to volume, cost inflation, & pricing elasticity in various channels 3. Cross-Functional Business Partnerships a. Serve as the retail financial partner to supply chain, marketing, and broader internal finance teams b. Provide data-driven insights that inform decisions on assortment, promotions, and go-to-market strategies 4. Cost Structure & Profit Optimization a. Develop deep understanding of end-to-end cost structure (ingredients, manufacturing, logistics & warehousing, retail fees, etc...) b. Identify opportunities to improve gross margin through cost optimization, pricing actions, or mix shifts c. Collaborate with supply chain to evaluate cost-to-serve by customer and channel d. Support negotiations by providing financial guardrails and profitability analysis 5. Reporting a. Build and track KPIs tied to retail profitability, margin, and financial performance of retail business unit b. Develop dashboards and normal reporting cadence for leadership c. Analyze variances vs launch plan to identify root causes and business recommendations to correct d. Provide financial transparency into performance of emerging retail business unit 6. Strategy & Planning a. Support long-term financial planning for retail channel growth b. Evaluate market entry strategies, customer prioritization, and investment allocations c. Lead annual planning, budgeting, and forecasting process to set planning goals for business unit d. Define roadmap for scaling retail within a historically focused foodservice brand KEY RELATIONSHIPS: Position's key contacts and relationships. • Leadership Team, • Retail Team, • Supply Chain Team, • Distributors, • Co-Manufacturing Partners, • Support Center Employees Required Education and Experience: • 8-12+ years in FP&A, Pricing Strategy, or Operational Finance roles within a CPG organization, • Proven success supporting new business units, • Experience partnering with key drivers such as supply chain and commercial teams, • Bachelor's degree in Finance, Economics, Accounting, or Supply Chain Management, • Master's Degree preferred, • Experience establishing data supply chain to support reporting and modeling demands of a new business, • Knowledge of supply chain software program, such as Arrowstream, Armada, etc..., • Familiarity with ERP Systems (SAP, Oracle, etc...), • Vision to establish data pipeline necessary to support emerging business analysis and reporting requirements, • Leadership/composure in ambiguous and emerging business, • Strong Presentation Skills, • Strong Relationship Management, • Strategic & Critical Thinking, • Teamwork & Collaboration Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change with or without notice.

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  • Daytime Team Member
    Daytime Team Member
    3 days ago
    $12–$14 hourly
    Part-time
    Far West Side, San Antonio

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. From our famous "dirty sodas" to those genuine, friendly connections, you'll help create an environment where everyone feels right at home. Ready to serve happiness in a cup and have fun while doing it? Join us at Swig—where the only thing better than the drinks is the team! How You'll Make an Impact: • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience., • Keep the dining room, outdoor areas, and workspaces spotless — from wiping tables to deep cleaning as needed., • Handle prep, stocking, and staging to keep everything organized and efficient., • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Maintain food rotation, cleanliness, and adhere to safety and sanitation standards., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Daytime Team Members must able to work between 7am-3pm on weekdays., • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Earn up to $12-14/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time.

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  • Restaurant Operations Specialist
    Restaurant Operations Specialist
    6 days ago
    Full-time
    Downtown, San Antonio

    Wings Team/Command Center Operations Specialist Position Summary The Restaurant Operations Specialist – New Openings & Field Support is a highly mobile operations leader responsible for supporting restaurant locations across the country, with a primary focus on new restaurant openings, operational support, and special events. This position will travel extensively to provide hands-on support during new restaurant openings, assist existing locations during periods of increased operational demand, and support special events and high-volume business initiatives. When not traveling, the Operations Specialist will work from the company's Quality Assurance/Command Center in San Antonio, TX, supporting restaurant operations, monitoring business performance, coordinating field resources, and assisting with company-wide operational initiatives. The ideal candidate is an experienced restaurant leader who thrives in a fast-paced environment, adapts quickly to different locations and teams, and can move seamlessly between hands-on restaurant operations and centralized support. Key Responsibilities New Restaurant Openings • Travel to new restaurant locations throughout the United States to support pre-opening and opening activities., • Support soft openings, grand openings, and post-opening stabilization., • Ensure operating standards, procedures, service expectations, food quality, safety, and guest experience standards are established and maintained., • Identify operational challenges during openings and develop timely solutions. Field Operations Support • Travel to restaurants across the country to provide temporary operational support., • Assist locations experiencing staffing, leadership, training, operational, or business-performance challenges., • Serve as a resource and extension of the Operations leadership team., • Reinforce company standards, policies, procedures, and operating expectations., • Conduct operational assessments and identify opportunities for improvement., • Support restaurants during leadership transitions, staffing shortages, high-volume periods, and other business-critical situations. Special Events & High-Volume Operations • Provide support for company-sponsored events, special events, large-volume business periods, and other strategic initiatives., • Coordinate staffing, deployment, service execution, and operational readiness., • Work closely with local restaurant leadership and corporate teams to ensure successful event execution., • Remain flexible regarding work schedules, including evenings, weekends, holidays, and extended hours when business needs require. Command Center Responsibilities • When not traveling, work from the company Command Center to support restaurant operations nationwide., • Monitor restaurant performance, operational activity, staffing needs, and business-critical issues., • Serve as a centralized resource for restaurant managers and field leadership., • Respond to operational issues and coordinate appropriate resources and escalation., • Assist with company-wide communications, reporting, scheduling, and operational projects., • Analyze operational information and identify trends or issues requiring field intervention., • Support the development and implementation of operational initiatives and process improvements., • Maintain communication with restaurants and field leadership to ensure consistent execution of company standards. Leadership & People Development • Lead by example and demonstrate the company's values and expectations., • Build strong working relationships with restaurant managers, team members, and corporate partners., • Promote a culture of accountability, teamwork, hospitality, and continuous improvement. Qualifications • 3+ years of restaurant management or new restaurant openings preferred., • Demonstrated ability to lead restaurant teams in a fast-paced, high-volume environment., • Experience with special events, high-volume operations, or temporary field assignments preferred., • Strong understanding of restaurant operations, staffing, training, guest service, and food safety., • Strong leadership, communication, organization, and problem-solving skills., • Ability to quickly establish credibility and build relationships with new teams., • Comfortable working independently while collaborating with corporate and field leadership., • Proficiency with Microsoft Office, restaurant technology, reporting systems, and other business applications., • Valid driver's license and ability to travel extensively throughout the United States. Travel & Schedule • Extensive domestic travel is required., • Travel may include extended assignments supporting new restaurant openings or operational initiatives., • Must be available to work varying schedules based on business needs, including nights, weekends, holidays, and special events., • When not traveling, the position will be based in the company's Command Center in San Antonio, TX, • Travel requirements may vary based on the company's opening schedule and operational priorities. Success in This Role Success in this position requires someone who can step into a restaurant anywhere in the country, quickly understand the operation, build trust with the team, identify priorities, and help deliver results. The successful candidate will be equally comfortable leading a restaurant opening, supporting a struggling operation, managing a high-profile event, or working in the Command Center coordinating support for locations across the country. Core Competencies • Restaurant Operations Leadership, • New Restaurant Openings, • Field Operations, • Team Building & Coaching, • Training & Development, • Problem Solving, • Crisis & Issue Management, • Event Operations, • Communication, • Business Acumen, • Adaptability, • Travel Readiness, • Cross-Functional Collaboration, • Continuous Improvement

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  • Daytime Team Member
    Daytime Team Member
    3 days ago
    $12–$14 hourly
    Part-time
    Far West Side, San Antonio

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. From our famous "dirty sodas" to those genuine, friendly connections, you'll help create an environment where everyone feels right at home. Ready to serve happiness in a cup and have fun while doing it? Join us at Swig—where the only thing better than the drinks is the team! How You'll Make an Impact: • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience., • Keep the dining room, outdoor areas, and workspaces spotless — from wiping tables to deep cleaning as needed., • Handle prep, stocking, and staging to keep everything organized and efficient., • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Maintain food rotation, cleanliness, and adhere to safety and sanitation standards., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Daytime Team Members must able to work between 7am-3pm on weekdays., • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Earn up to $12-14/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time.

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  • Evening Team Member
    Evening Team Member
    3 days ago
    $10–$12 hourly
    Part-time
    Far West Side, San Antonio

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. From our famous "dirty sodas" to those genuine, friendly connections, you'll help create an environment where everyone feels right at home. Ready to serve happiness in a cup and have fun while doing it? Join us at Swig—where the only thing better than the drinks is the team! How You'll Make an Impact: • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience., • Keep the dining room, outdoor areas, and workspaces spotless — from wiping tables to deep cleaning as needed., • Handle prep, stocking, and staging to keep everything organized and efficient., • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Maintain food rotation, cleanliness, and adhere to safety and sanitation standards., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Earn up to $10-12/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time.

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  • Evening Team Member
    Evening Team Member
    3 days ago
    $10–$12 hourly
    Part-time
    Far North Central, San Antonio

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. From our famous "dirty sodas" to those genuine, friendly connections, you'll help create an environment where everyone feels right at home. Ready to serve happiness in a cup and have fun while doing it? Join us at Swig—where the only thing better than the drinks is the team! How You'll Make an Impact: • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience., • Keep the dining room, outdoor areas, and workspaces spotless — from wiping tables to deep cleaning as needed., • Handle prep, stocking, and staging to keep everything organized and efficient., • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Maintain food rotation, cleanliness, and adhere to safety and sanitation standards., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Earn up to $10-12/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time.

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  • Daytime Team Member
    Daytime Team Member
    4 days ago
    $12–$14 hourly
    Part-time
    Far North Central, San Antonio

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. From our famous "dirty sodas" to those genuine, friendly connections, you'll help create an environment where everyone feels right at home. Ready to serve happiness in a cup and have fun while doing it? Join us at Swig—where the only thing better than the drinks is the team! How You'll Make an Impact: • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience., • Keep the dining room, outdoor areas, and workspaces spotless — from wiping tables to deep cleaning as needed., • Handle prep, stocking, and staging to keep everything organized and efficient., • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Maintain food rotation, cleanliness, and adhere to safety and sanitation standards., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Daytime Team Members must able to work between 7am-3pm on weekdays., • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Earn up to $12-14/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time.

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