Assistant General Manager
hace 7 días
Richmond
Job Description We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager/owner to plan and oversee the school's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our customers have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the school's budget and quality standards. You must have 3 years of management experience in the retail industry, and a bachelor's degree in management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you! Compensation: $50,000 yearly Responsibilities: • Work to obtain student-level growth, • Maintain a teaching and front desk staff to meet the schools needs, • Deal with customers directly to handle their needs within our policies, • Plan for events like Recitals, Concerts, Special Group Classes, • Make sure front desk staff are keeping up with book orders and other inventory items, • Make sure the front desk staff are cleaning as required, • Consult with General Manager/Owner on key items, • Previous experience managing a team is required; preferably in a hospitality role such as department manager, • Proven customer service experience as a manager; strong guest-focused mentality, • You must have 3 or more years of experience working in the hospitality field, • This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree The Music Tree is a music school like no other. The vibe in the school for all who come in is tremendous, opening, welcoming, exciting, happy, and cooperative. The owners have created a place where everyone feels at home when they walk in. Lessons are fun but serious and tailored to each student's needs. We make sure that everyone taking lessons gets not only the best experience but also learns to play music, read music, and compose music. The owners are always there to help students and parents when needed, help the teachers in any way possible, and help the staff continue to learn and grow.