Account Representative - State Farm Agent Team Member
hace 28 días
Portland
Job DescriptionBenefits: • Company parties, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Profit sharing SUMMARY: As an Account Representative at Elena Pleshakov Insurance and Financial Services Agency, youll be the trusted, friendly point of contact for our multilingual, community-focused agency. We proudly serve a diverse client base, with many clients who speak Russian, Ukrainian, and English including immigrants from Slavic countries who rely on us for clear, caring guidance during lifes most important transitions. In this hybrid role, you will not be the primary contact for sales, but instead will focus on building meaningful relationships within our community and with local partners. Youll meet with customers and partners, explain the full range of State Farm insurance products in simple terms, and provide exceptional customer support. Youll represent our agency at community events and help ensure every client feels heard, understood, and supported. If youre a charismatic, bilingual communicator who loves helping people, youll feel right at home with our supportive, tight-knit team. Why Youll Love Working Here: • Warm, loyal customer base our agency is trusted in the local Slavic community and beyond, so youll build connections with people who truly appreciate your help., • Multilingual team support youll work alongside a supportive, bilingual team that values clear communication and cultural understanding., • Part office, part field work enjoy a balance of in-office collaboration and local travel for meetings and community events., • Team culture that celebrates you regular team dinners, events, and off-site activities help us stay connected and recognize your contributions., • Conduct in-person and virtual meetings with customers and partners., • Handle customer support needs including calls, documents, and follow-up., • Communicate effectively with the office team to ensure smooth customer experiences., • Represent the agency at community events and meetings., • Bilingual fluency in English and Russian (required)., • Valid Property and Casualty Insurance License in Oregon (required) to ensure compliance when explaining products., • Comfortable building relationships and representing the agency in the community., • Charisma, sociability, and genuine enthusiasm for helping people., • Confident communicator with strong presentation skills; able to explain complex topics simply., • Highly organized, detail-oriented, and adaptable to different outreach settings., • Basic proficiency with office software; CRM experience is a plus. WORK ENVIRONMENT: Work is performed partly in a professional office setting and partly off-site in the Portland/Vancouver area. The role includes moderate noise levels and regular use of computers and phones. PHYSICAL DEMANDS: • Frequently required to sit, stand, and use a computer., • Must be able to drive locally to client meetings and community events. TRAVEL: Up to 30% local travel within the Portland/Vancouver area for meetings and events. EDUCATION & EXPERIENCE: • Valid Property and Casualty Insurance License in Oregon (required)., • Previous experience in a client-facing service or support role preferred. CONTRACTOR: This is a W-2 employee position; not classified as a contractor. ADDITIONAL REQUIRED QUALIFICATIONS: • Valid drivers license and access to a reliable vehicle., • U.S. work authorization required. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. If you choose to pursue an agency opportunity in the future, you must still go through State Farms regular agent selection process. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. EQUAL OPPORTUNITY EMPLOYER: Elena Pleshakov Insurance and Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. OTHER DUTIES: This job description is not designed to cover or contain a comprehensive listing of duties, activities, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or be assigned at any time with or without notice.