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Job Description The Legal Aid Society of Northeastern New York (LASNNY) is seeking a Staff Attorney to serve as Conflict Defender for Washington County Family Court, based at our Saratoga Springs office. This is meaningful, substantive trial work - representing clients at critical moments in their lives, in cases where the Washington County public defender's office is unable to appear due to a conflict of interest. If you are a lawyer who wants to be in court, doing real advocacy for people who need it, this position is worth your attention. About LASNNY LASNNY is a nonprofit civil legal aid organization serving low-income individuals and families across 16 counties in northeastern New York, with offices in Albany, Amsterdam, Canton, Plattsburgh, and Saratoga Springs. Our work is grounded in the principle that access to legal representation should not depend on a person's ability to pay. Our Saratoga Springs office is a collegial, active team serving Saratoga, Washington, Warren, and surrounding counties. The area offers a genuinely appealing place to live and work - a vibrant downtown, proximity to the Adirondacks and Lake George, and easy access to Albany - and our attorneys here take on varied, challenging work in a supportive environment. About the Conflict Defender Role A conflict defender is an attorney or organization appointed by the court to represent clients in cases where the public defender's office has a conflict of interest that prevents it from providing representation. Conflicts typically arise in multi-party proceedings or matters where the public defender has a prior or concurrent relationship with another party. LASNNY serves in this capacity for Washington County Family Court, handling the full range of Family Court proceedings on behalf of assigned clients. Responsibilities • Provide legal representation to clients assigned through the conflict defender program in Washington County Family Court, • Appear in all phases of Family Court proceedings, including child protective matters (Article 10), custody and visitation, child support violations, family offense petitions, juvenile delinquency, PINS proceedings, and termination of parental rights cases, • Conduct client interviews, investigate facts, develop case strategy, and prepare for hearings and trials, • Collaborate with social workers, service providers, and other professionals as appropriate to support client representation, • Maintain accurate and timely case records in accordance with LASNNY's case management standards, • Participate in staff meetings, training programs, and professional development activities Qualifications Required • Juris Doctor degree from an ABA-accredited law school, • Admission to the New York State Bar, or eligibility for admission within a reasonable timeframe, • Commitment to public interest law and the representation of low-income clients, • Strong written and oral advocacy skills, • Ability to manage a varied caseload and meet deadlines Preferred • Experience in Family Court litigation, including child protective, custody/visitation, or family offense proceedings, • Prior experience in legal aid, public defense, or nonprofit legal services, • Experience working with low-income clients or rural communities, • Bilingual skills are a plus Compensation & Benefits Salary is set pursuant to the LASNNY collective bargaining agreement, Staff Attorney scale: • Salary range: $75,237 – $93,914 (Steps 2–10, 2025 scale), • Comprehensive health, dental, and vision insurance, • Generous paid time off, including vacation, sick leave, and holidays, • New York State retirement program participation, • Employer-paid life insurance, • Ongoing professional development support, including CLE funding, • Eligibility for federal Public Service Loan Forgiveness (PSLF) Application Deadline: May 15, 2026. Equal Opportunity Employer LASNNY is committed to building a diverse and inclusive workplace. We encourage applications from people of all backgrounds, including people of color, women, LGBTQ+ individuals, people with disabilities, and others who have been historically underrepresented in the legal profession. Accommodations are available during the application and interview process upon request. www.lasnny.org

Job Description Are you a motivated real estate professional ready to elevate your business with the backing of a powerhouse support team? The Scott Varley Real Estate Team with Keller Williams is growing, and we’re looking for a driven Real Estate Salesperson who thrives in a collaborative, system-driven environment. Here, your focus stays on clients, negotiations, and closing deals - because our specialized staff ensures the back-end operations run smoothly. Why Join the Scott Varley Real Estate Team? Most agents spend 70% of their time on back-end tasks instead of revenue-generating activities - not here! We’ve built a structure where you focus on clients, negotiations, and closings - while our dedicated staff handles the rest. Our Support Team Includes: • Transaction Coordination: From contract to close, our TC team manages deadlines, paperwork, compliance, and communication., • Marketing Coordinator: Property marketing, social media, ad campaigns, assistance with event planning - done for you., • Listing Manager: Appointment setting, scheduling professional photography, MLS entry, and client follow-ups., • Director of Operations: Database management, lead management, system optimization, and resource management. You get to spend your time where it matters - building relationships, showing homes, and closing deals. What Kind of Person Are You? • Are you a self-starter who wants to build a career... and not just get a job?, • Do you have an enthusiastic personality and enjoy helping people?, • Are you a team player who thrives working with a tight-knit company where their activities directly affect the bottom line?, • Successful candidates will display drive, plus have a high level of energy, schedule flexibility, and an insatiable desire for success! If this sounds like a great fit, apply today! Compensation: $102,000 at plan Responsibilities: • Provide world class customer service to clients to ensure their satisfaction and trust and increase sales volume, • Hold buyer and seller consultations to find out their needs and wants in a home, then find a home to meet those needs, • Have local knowledge of the community to answer questions about potential homes and the surrounding neighborhood, • Consistent lead follow-up to grow the sales pipeline, • Prospect for new leads to promote new business, • Use our top-tier systems, CRM, and marketing tools, • Collaborate with the team on strategy and growth, • Participate in coaching, training, and accountability sessions Qualifications: • Must have a valid Real Estate License, • A successful and proven sales history is preferred, • Self motivated and able to perform tasks independently, • Show good organizational and time management skills, • Ability to communicate effectively (oral and written), • Tech savvy About Company The mission of the Scott Varley Real Estate Team is to provide exceptional customer service, lead the real estate market, and build a world-class team of agents. We aim to be the real estate team of choice for residential and commercial buyers and sellers. We value kindness, integrity, accountability, productivity, and grit. With 36 years of experience and more than 7,000 properties sold, The Scott Varley Team serves the real estate needs of buyers, sellers, and investors in New York State’s Capital Region with dedication and pride. We serve all counties in the Capital District. The Scott Varley Team’s affiliation with Keller Williams also connects clients and us to a national and international market. We’re your neighbors across all geographical and virtual boundaries, plus we have the credentials and expertise to guarantee the best service in the industry.

Job Description MR Lowcountry, LLC. Nebo, NC 28761 Telephone: 843-628-5021 tom@mrlowcountry.com Job Title: Outside Sales RepresentativeLocations: Albany, NY, Saratoga Springs, NY, VT, Mass- to include CT, RI, MN, NH When it comes to baking, the company has its own secret ingredient: a team of passionate talented employees. For over 100 years Company has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service. With over 100 years of service to the baking industry Company is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. Company is a manufacturer and distributor with 23 branches conveniently located across the U.S. At the company we appreciate our employees and their families and offer competitive pay and a full suite of benefits: Excellent compensation with lucrative commission opportunities and performance incentivesHealth, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost). 401K (generous retirement benefits) with a Company Match Summary: Our Sales Representatives are the backbone of the company’s growth in all market channels. As such, it is the responsibility of the Sales Representative to grow sales of the company’s products and services utilizing the approach, strategies and tactics prescribed by the Company.Responsibilities and Qualifications:• Responsible for the sales execution of the company initiatives to promote the company USA’s strategy of achieving the and maintaining the dominant market share position in the baking industry by taking steps necessary to identify and obtain orders for 100% of the supply needs of customers.• Must be able to travel in local territory approximately 90%-100% of the time. Overnight travel may be required.• Experience in sales and closing of sales.• Understanding of the sales process and dynamics.• A commitment to excellent customer service.• Solid written and verbal communication skills.• Unequivocally motivated to win business opportunities and ability to work in a fast-paced environment.• Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.• Experience using computers for a variety of tasks. Competency in Microsoft applications including Outlook. Competency in Word, Excel and Internet preferred.• Must have, and maintain, a valid driver's license. Must maintain current auto insurance.• Two years of hands-on bakery experience a plus; two years of prior route sales experience a plus, or equivalent combination of education and experience.• Prior Baking Industry experience highly desirable.• Must be a road warrior The company is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.Other Duties: Please note this job description does not fully describe or provide a comprehensive list of all duties and responsibilities of the position. Duties and responsibilities, including essential functions, may vary amongst locations and/or individuals holding this position and may be added or changed without notice. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. We are an Equal Opportunity Employer M/F/Vets/Disability.

Job DescriptionJob Requirements This Director - Sales enhances the sales leadership structure by enabling Market Sales Leaders to focus on technical selling and account leadership, while the Senior Director drives performance management, cross-market coordination, and strategic execution across the branch.They also collaborate with Sales and Marketing leaders, and other Hub leadership, for best practices, strategic alignment, and expertise sourcing out of the Strategic Innovation Hub when needed. Compensation The expected pay range for this position is $112,538-$150,051 annually, depending on experience, qualifications, and geographic location. Stark Tech reasonably expects to pay within this range at the time of hire. Individual compensation is determined based on several factors including experience, education, certifications, skills, internal equity, and market conditions. Work Experience • Bachelors degree in Engineering (Mechanical, Electrical, or related) required., • 10+ years of progressive sales experience, including leadership responsibility., • Proven success leading sales teams within a branch or regional structure., • Strong technical background in HVAC, mechanical systems, or electrical power systems., • Demonstrated ability to drive revenue growth and profitability., • Experience in forecasting, sales strategy development, and performance management., • Strong collaboration skills with the ability to partner effectively with Branch General Managers and Operations leadership. Benefits Advance your career with Stark Tech, a leader in facilities and energy solutions. We specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies. At Stark Tech, we invest in our employees by offering a competitive benefits package recognized with Mployer's 2026 Great Employee Benefits designation, featuring Market Leading Medical Benefits, comprehensive medical, dental, and vision coverage, generous employer HSA contributions, paid time off, a 401(k) with employer match, wellness programs, and career development opportunities. Join our fast-growing, customer-focused organization where your skills and dedication will be valued and rewarded with competitive pay and a positive work environment. \nCompany Description At Stark Tech, we build careers — not just fill positions. Guided by our mission, vision, and values, we focus on hiring candidates who are aligned with our culture and committed to long-term growth. We invest in our people through meaningful training, active engagement, and intentional communication to ensure every team member has the opportunity to succeed. We’re truly built differently. We’re defined by a culture that puts customers first, challenges the status quo, and takes pride in doing the right thing—every project, every partnership, every day. Across North America, we partner with our clients in advanced building and power solutions. We work on some of the most exciting and complex environments imaginable. From K–12 schools and healthcare facilities to the Space Coast, professional sports stadiums, and world-class arenas, our teams design and deliver solutions that matter. At Stark Tech, we build careers — not just fill positions. Guided by our mission, vision, and values, we focus on hiring candidates who are aligned with our culture and committed to long-term growth. We invest in our people through meaningful training, active engagement, and intentional communication to ensure every team member has the opportunity to succeed. We’re truly built differently. We’re defined by a culture that puts customers first, challenges the status quo, and takes pride in doing the right thing—every project, every partnership, every day. Across North America, we partner with our clients in advanced building and power solutions. We work on some of the most exciting and complex environments imaginable. From K–12 schools and healthcare facilities to the Space Coast, professional sports stadiums, and world-class arenas, our teams design and deliver solutions that matter.

Job Description cb20 is an award-winning provider of managed IT and audio-visual services, proudly serving organizations across New York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world’s leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above". cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset. Overview The Proposal Development Lead is responsible for responding to and winning Requests for Proposals (RFPs), strategic bids, and competitive client pursuits. This role partners closely with sales, solution engineering, operations, and leadership stakeholders to develop compelling, compliant, and differentiated proposals that align with customer requirements, business objectives, and growth goals. The manager drives proposal strategy, response quality, process discipline, and on-time delivery across the pursuit lifecycle while maintaining a high standard of accuracy, professionalism, and responsiveness. The manager leads the end-to-end development of high-impact RFP responses and proposal submissions, including opportunity assessment, requirements analysis, response planning, content strategy, contributor coordination, review management, and final delivery. This role is accountable for helping increase win rates by improving the quality, consistency, and competitiveness of proposal responses, strengthening proposal content libraries and templates, and ensuring that every submission clearly communicates cb20’s value, differentiators, and ability to deliver business outcomes. This role reports to the Senior Director of Enterprise Services and will work cross-functionally with the Manager of the Proposal Development function. Duties and Responsibilities • Lead and manage the proposal and RFP response pipeline, ensuring timely intake, qualification, prioritization, resource alignment, and delivery of high-quality submissions., • Own the end-to-end RFP response process, including bid review, requirements analysis, compliance tracking, response planning, content development, review cycles, final production, and submission readiness., • Partner with sales leadership, the Manager of the Win Lab, and pre-sales engineering teams to shape winning proposal strategies that position cb20 competitively and align solutions to customer goals, evaluation criteria, and business drivers., • Analyze RFP requirements, scoring criteria, and customer priorities to develop response strategies that improve competitiveness, compliance, and overall win probability., • Guide the development of persuasive, accurate, and customer-focused proposal content, including executive summaries, win themes, solution narratives, scopes of work, implementation approaches, assumptions, exclusions, and value messaging., • Coordinate cross-functional contributors to ensure proposal content is complete, compliant, aligned to pricing and delivery expectations, and clearly differentiates cb20 from competitors., • Facilitate internal and customer requirements discussions to clarify scope, objectives, constraints, decision factors, and proposal expectations when additional information is needed., • Develop response calendars, milestone plans, compliance matrices, and review workflows to manage contributors, reduce risk, and improve submission quality., • Collaborate on proposal pricing strategies, response positioning, and overall pursuit messaging to strengthen competitiveness and support revenue growth., • Establish and maintain proposal governance, templates, content libraries, reusable responses, and best practices to improve efficiency, consistency, and win support across pursuits., • Drive proposal quality through structured reviews, version control, formatting standards, and final validation to ensure submissions are polished, compliant, and client-ready., • Track proposal performance, win/loss insights, and process metrics to identify opportunities for continuous improvement in proposal quality, speed, and effectiveness., • Continuously expand knowledge of cb20’s service catalog, delivery capabilities, target markets, and competitive differentiators to strengthen proposal relevance and increase the likelihood of winning. Qualifications and Skills • Bachelor’s degree or equivalent work experience required; significant experience in proposal management, bid management, capture support, technical writing, or solution development strongly preferred., • Demonstrated success leading complex RFP responses, competitive bids, and strategic proposal submissions in a fast-paced, deadline-driven environment., • Strong understanding of proposal best practices, compliance requirements, evaluation criteria, and strategies for developing compelling, differentiated responses., • Excellent written, verbal, and interpersonal communication skills, with the ability to translate technical and operational content into clear, persuasive customer-facing proposals., • Strong analytical, organizational, and project management skills, with the ability to manage multiple concurrent pursuits, deadlines, and stakeholders., • Proven ability to influence cross-functional teams, drive accountability, and lead proposal efforts from qualification through final submission., • Experience developing proposal strategies, win themes, executive summaries, and value messaging that improve competitiveness and support higher win rates., • Exceptional attention to detail across compliance, formatting, grammar, content accuracy, deadlines, and final deliverable quality., • Experience with proposal templates, content libraries, review workflows, and continuous improvement of proposal operations is preferred., • Experience with proposal content related to IT services, such as networking, data center, managed services, cloud, security, or audio-visual solutions, is preferred.

Job DescriptionBenefits: • Paid time off, • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Flexible schedule Position: Business Development Manager with Capital CFO+ Location: Capital Region, New York (Local Candidates Only) Compensation: Hourly rate $35-$40/hour, and bonus structure available. Schedule: Hourly or Contract, Open to both full-time and part-time candidates About Capital CFO+ Capital CFO+ supports small and mid-sized businesses, nonprofit organizations, and growing companies by providing outsourced Accounting, Human Resources, Marketing, and strategic business consulting services. Our clients rely on us as trusted advisors, helping them build stronger organizations while allowing them to focus on their mission and growth. As our company continues to expand, we are seeking a highly motivated and results-driven Business Development Manager to lead our sales and growth efforts throughout New York's Capital Region and beyond. Position Summary This is not an entry-level sales position. We are looking for an experienced business development professional with an established network and a proven history of generating new business. The ideal candidate is comfortable walking into a room of business owners, nonprofit executives, or community leaders and building meaningful relationships that lead to long-term partnerships. You will serve as the face of Capital CFO+ in the community, representing our company at networking events, conferences, and chamber functions while developing opportunities across all of our service lines. This position offers significant earning potential through an hourly rate combined with a bonus structure. Accountability & Performance Expectations This role operates within a structured accountability framework with clearly defined sales goals, performance expectations, and regular progress reviews. Candidates should be comfortable working in an accountability-driven environment that emphasizes measurable objectives, consistent follow-through, and personal ownership of performance and results. Responsibilities • Develop and execute a business development strategy focused on sustainable revenue growth., • Identify, prospect, and cultivate new client relationships throughout the Capital Region and surrounding markets., • Build relationships with business leaders, nonprofit executives, board members, and referral partners., • Attend networking events, chamber meetings, conferences, and community events as a representative of Capital CFO+., • Schedule and conduct introductory meetings with prospective clients., • Present Capital CFO+'s Accounting, Human Resources, and Marketing services to prospective clients., • Develop strategic referral partnerships with complementary service providers., • Maintain an active sales pipeline and consistently follow up on opportunities., • Work closely with leadership to develop proposals and transition new clients into service., • Meet monthly business development activity and revenue goals., • Represent the company with professionalism, integrity, and exceptional customer service.Qualifications, • Minimum of 5 years of successful business development or business-to-business sales experience., • Demonstrated track record of growing revenue and developing long-term client relationships., • Experience selling professional services, consulting, or similar business solutions is strongly preferred., • An existing network within New York's Capital Region business community is highly desirable., • Excellent communication, presentation, and relationship-building skills., • Self-motivated with the ability to work independently and manage a flexible schedule., • Strong organizational and CRM management skills., • Valid driver's license and reliable transportation.Requirements, • Must reside within New York's Capital Region., • We offer a flexible schedule and remote work environment. Our ideal candidate must be available to attend networking events during business hours and occasional evenings., • Willingness to travel throughout the Capital Region and surrounding counties.To complete a full employment application, click here. Capital CFO + is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws. We believe that diversity and inclusion strengthen our organization and are dedicated to creating an environment where all individuals are respected, valued, and empowered to contribute fully. All employment decisions are based on qualifications, merit, and business needs. Flexible work from home options available.

Job DescriptionJoin a growing, nationally recognized financial institution and make a difference in the communities where you live and work! Ballston Spa National Bank (BSNB) is seeking a transformational leader who will shape the future of credit strategy and risk management as the Senior Vice President, Chief Credit Officer. This position is a key member of the management team at BSNB.A DAY IN THE LIFE OF THE CHIEF CREDIT OFFICER As Chief Credit Officer, you will lead the Bank's credit function, ensuring a disciplined and forward-looking approach to portfolio quality, underwriting standards, and risk governance. Key responsibilities include:Establishing and guiding credit strategy aligned with the Bank's growth objectives and risk appetiteOverseeing credit quality across the loan portfolioProviding leadership in underwriting philosophy and approval standardsPartnering with executive leadership to balance loan growth with prudent risk managementLeading the quarterly Criticized Loan Committee and collaborating on the Allowance for Credit Losses (ACL/CECL) assessmentOverseeing and continuously enhancing the Bank's credit policyLeading the Management Loan CommitteeEnsuring adherence to regulatory expectations and internal credit policiesEssential FunctionsOversee the Bank's credit risk management functions, including commercial underwriting, credit analysis, commercial loan closing coordination, and management reporting, including concentration monitoringProvide leadership and development for Credit Administration and Collections teamsProvide input and guidance into the Allowance for Credit Losses (ACL/CECL) analysis, partnering with the CFO to ensure accuracy, sound methodology, and alignment with portfolio performanceReview credit approval memoranda to assess risk ratings, structure, terms, repayment sources, and overall risk/return Collaborate with Commercial Banking to evaluate, structure and price new loan opportunitiesMonitor loan relationships including risk ratings, performance trends, liquidity, and covenant compliance Review complex credit proposals for adherence to credit policy and regulatory guidelinesOversee the annual credit review processReview and present reports to Management and the BoardServe as a liaison with third parties to include loan review and banking regulatorsOversee the Collections Department function to ensure performance goals are met while maintaining complianceOversee the Bank's Regulation O compliance efforts, ensuring proper controls, reporting, and adherence to insider lending requirementsDecisionsExercise credit approval authority within limitsRecommend larger transactions for committee or Board approval Evaluate loan opportunities and potential modifications for alignment with credit risk appetite and approval standardsQUALIFICATIONSThe ideal candidate will have a minimum of 10 years of progressive experience in commercial credit, including senior leadership responsibilities and demonstrated success in portfolio management. Exceptional analytical, decision-making, and communication skills are required. Strong knowledge of regulatory expectations, credit policy, and risk management frameworks, along with a proven ability to drive process improvement and strategic initiatives is essential. Bachelor's degree in Business, Finance or related field required. OUR INVESTMENT IN YOUBSNB offers a generous compensation and benefits package. This includes medical, dental, vision, company-paid life insurance, voluntary insurance options, both a 401(k0 Plan with a company match and a pension plan, and tuition reimbursement.We invest in you with a generous paid time off package including 11 paid holidays. We believe providing a work-life balance is key to your success and investing in your professional development is key to your growth and satisfaction.BSNB provides all employees and applicants an equal employment opportunity in the manner required by law in all aspects of employment regardless of race, color, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, marital status, military status, disability, predisposing genetic characteristics, domestic violence victim status or any other status protected by local, state, or federal law. BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans. We thank all applicants for their interest and will contact those candidates who are under consideration. Job Posted by ApplicantPro

Job Description Job Title: Director of Sales & Customer Service (Contact Center) Company: Client of Brave New World Search Group Location: Saratoga Springs, NY Hybrid • Full-time Company Overview Our client is a vertically integrated real estate operator with a significant multi-market presence across the U.S. and Canada. The organization is rapidly scaling and places a strong emphasis on data, customer experience, and operational excellence. Role Summary Lead a high-velocity, revenue-generating contact center that supports a nationwide portfolio. You will be responsible for sales conversion and customer experience from strategy to execution, overseeing people, processes, and platforms while fostering a best-in-class culture across inbound, outbound, chat, email, and SMS. This is an onsite leadership role working closely with a team of 50-60 contact center professionals. What You’ll Do • Own the Numbers: Set and achieve monthly/quarterly sales and retention targets (conversion, revenue per inquiry, upsell/ancillary attach, churn)., • Run the Center: Manage day-to-day operations, workforce management, quality assurance/control, and performance coaching for supervisors and agents., • Scale Revenue Programs: Develop, test, and refine pricing strategies, promotions, and retention initiatives; create effective talk tracks and objection handling techniques., • Data-Driven Management: Establish dashboards and reporting cadences for KPIs (Contact → Conversion, AHT, FCR, CSAT/NPS, Occupancy, Adherence, Shrink)., • Journey & Customer Experience: Enhance response times, service level agreements, and handoffs across all communication channels; bridge gaps between sales and service functions., • Enable the Team: Drive the development of playbooks, training programs, certification paths, and coaching; recruit and nurture leaders within the organization., • Tech & Tools: Manage the roadmap for CCaaS/CRM/WFM/QM tools (e.g., Five9/Genesys/NICE, Salesforce/HubSpot/Zendesk); improve reporting and call scoring processes., • Cross-Functional Collaboration: Work closely with Marketing (demand generation/lead quality), Operations (field handoff), and Finance (forecasting/budget)., • Governance: Ensure compliance with scripting standards and maintain consistent documentation and billing practices. KPIs You’ll Own • Lead-to-booking/lease conversion rate, • Revenue per inquiry / ancillary attach rate, • CSAT/NPS, FCR, and response SLAs, • Average Handle Time (AHT), schedule adherence, and productivity, • Churn/retention and save-rate Qualifications • Bachelor’s degree in Business or a related field (MBA preferred)., • 10+ years of experience in contact center or inside sales leadership, including multi-site or multi-channel management; at least 4+ years leading managers/supervisors., • Proven success in enhancing conversion rates and customer experience through rigorous KPI management., • Strong analytical skills with advanced proficiency in Excel/BI and experience in building dashboards., • Hands-on experience with cloud contact center platforms (CCaaS), CRM, WFM, and QM tools., • Exceptional communication, hiring, and coaching abilities; thrives in a fast-paced growth environment. Benefits & Perks • Competitive compensation; medical, dental, vision, life insurance, STD/LTD; paid vacation, sick time, and holidays; 401(k) with company match. Apply: Send your resume to cghamilton@bnwservices.com with the subject “Director of Sales & Customer Service — Saratoga Springs.”

Job DescriptionSARATOGA SPRINGS (NY) CITY CENTER - DIRECTOR OF SALES SALARY: • $90,000 - $100,000 (depending on experience) with annual increases., • NYS Retirement System Pension and excellent health benefits (including dental and vision)., • 12 paid holidays., • Flexible scheduling., • Free parking. LOCATION: Saratoga Springs (NY) City CenterREQUIRED MINIMUM QUALIFICATIONS: The following qualification(s) must be met and clearly stated on the application form: • Graduation from a regionally accredited or New York State registered college or university with a Bachelor’s Degree in Business, Marketing, Advertising, Public Relations, Hospitality (or a closely related field) and 5 years of full-time paid experience promoting activities which shall have involved scheduling and working with the public; OR, • Graduation from a regionally accredited or New York State registered college or university with an Associate’s Degree in Business, Marketing, Advertising, Public Relations, Hospitality (or a closely related field) and 6 years of full-time paid experience promoting activities which shall have involved scheduling and working with the public; OR, • Graduation from high school or possession of a high school equivalency diploma and 7 years of full-time paid experience in promoting activities which shall have involved scheduling and working with the public. DUTIES: The work involves responsibility for the development and implementation of sales and marketing programs for a large multiple purpose building. The position also requires acting as event coordinator between clients and building staff. This position requires attendance at building and community events as necessary, including weekly staff meetings. This position requires a high level of event and conference planning and oversight. The Sales Director must be able to work proficiently in a fast paced and hands on environment. While this is a director level position, the Sales Director position requires active involvement in the sales, event planning and the community aspects of the Saratoga Springs City Center and its mission. The work requires a high level of independent activity and thought while working in concert with other facility staff. The work is performed under the general supervision of the Executive Director. Supervision is exercised over the sales staff. Does related work as required. TYPICAL WORK ACTIVITIES: (Illustrative only) • Develops and implements sales strategy and marketing concepts for City Center., • Sells building space to clients for events., • Negotiates fees for use of building., • Maintains client contacts., • Coordinates building events schedules., • Maintains contact with network of similar facilities. Applications are available in the Civil Service Office in City Hall, or online www.saratogaspringsny.gov under Civil Service, or email civilservice@saratogaspringsny.gov to request one be sent to you. Completed applications can be emailed in, postal mailed in or dropped off to the office.

Job Description Company Summary Free Form Fibers is committed to using its laser-driven chemical vapor deposition technology to bring new and unique fiber materials and related products to the advanced materials industry. Free Form Fibers was founded as a result of the development of a unique process based on chemical vapor deposition (CVD) to create inorganic High-Performance Fibers (HPFs) and high purity powders for use in a variety of challenging applications. These applications appear in military and aerospace (turbo machinery, rockets, advanced structures), automobile, biomedical, energy and other industries that require advanced materials with exceptional strength, stiffness, heat resistance and/or chemical resistance. FFF provides these high-value raw materials to OEMs and composites fabricators. As Free Form Fibers enters the commercialization phase, adding team members to expand the scope of operations and meet the multi-year business strategy is critical. Position Summary Reporting to Sales Lead, the Technical Sales Specialist will sell into 3 markets: Aerospace and Defense, Nuclear Power Generation, and Next-Generation Semiconductor, with the most immediate focus being in Nuclear and Defense. The Technical Sales Specialist will identify and build critical relationships in these markets required to meet annual sales goals of silicon carbide, silicon nitride and high temperature carbides/diborides raw materials and fibers produced with Free Form Fibers laser chemical vapor deposition (LCVD) and embedded wire chemical vapor deposition (EWCVD) technologies. Success in this role requires all the same strengths as any successful salesperson, plus the unusual understanding of Free Form Fibers technologies, raw materials and fibers, so the value may be clearly communicated into these highly technical markets. How You’ll Make an Impact • Understand the Annual Sales Plan and translate that plan into measurable results, • Coordinate and execute on the entire sales cycle from prospect identification, qualification, presentation, negotiation -to- deal signed, • Develop and maintain critical relationships with customers and partners, • Success navigating the highlight specialized technical markets: Aerospace/Aviation, Nuclear Power Generation, Defense/Hypersonics, and Next-Generation Semiconductor, • Communicate the value of silicon carbide, silicon nitride and high temperature carbides/diborides materials, laser chemical vapor deposition (LCVD) and embedded wire chemical vapor deposition (EWCVD) technologies and the fibers they produce collectively, in a way heard loud and clear by the market and buyers, • Gathers Voice of Customer (VoC) and communicates that VoC back to the Sales Lead What You Must Bring to This Role • Bachelor’s Degree in Business, Communications or related field - required, • Bachelor’s Degree in Engineering, Applied Science, or related field - desired, • Demonstrated excellence communicating (dialog, presentation & overcoming objections) both written and verbal - required, • Proven results selling - required, • Demonstrated excellence in Customer Resource Management (CRM) - required, • Demonstrated success working in a highly technical/specialized field - required, • Demonstrated success learning quickly and applying that learning toward success - required, • Proven ability to identify gaps and close them - required, • Strong organizational and documentation skills with high attention to detail - required, • Ability to analyze data and use it to drive decision-making and process improvements - required, • Demonstrated ownership, accountability, and a commitment to maintaining high quality standards - required Compensation & Benefits • Competitive salaries to attract the best in high technology expertise, • Company sponsored benefits programs including health insurance (fulltime team members), • Generous paid time off & paid holidays (fulltime team members), • On the CDTA bus line, located in W.J. Grande Industrial Park in Saratoga Springs, off Route 50 and near SPAC; ideal for Saratoga County residents looking to avoid commuter traffic south Working Conditions & Physical Efforts • This role requires limited physical effort and has limited exposure to physical risk, • Work is performed in an office and mobile work environment -or- laboratory work environment, • Ability to sit for a prolonged period of time, • Remain stationary for extended periods of time while interfacing with a telephone and computer, • Intellectually intense, fast paced and often changing environment, • May be required to lift up to 45 lbs., • Visual functions being those of near vision, depth perception, and ability to adjust focus, • Talking and hearing occur continuously in the process of communicating with leadership & client businesses, • Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or operating equipment, • Talking and hearing occur continuously, in the process of communicating with team members, leadership, suppliers, and customers, • Requires employees have no restrictions on operating a motor vehicle, • Transportation to & from work locations, • Travel (including international) will be required to visit suppliers, customers, or partner facilities 60-70% of time This role is posted in partnership with HR Resolved, Inc.

Job DescriptionDo you enjoy meeting new people, driving sales, and witnessing the fruits of your labor? We're looking for a dedicated director of sales to assist the hotel in reaching its sales targets. You'll be in charge of developing our sales strategy and goals, training and assessing our sales force, collaborating with sales managers, and ensuring that we create new and recurring business from various hotel sectors. Our ideal candidate is a leader, innovator, hard worker, and brings 5+ years of sales experience to the role. Apply now if this sounds like you!Compensation: $150,000 at plan Responsibilities: • Coordination with the management team and department heads in designing and implementing sales strategies to achieve high occupancy and profitability, • Boost revenue and increase new guest visits through strategic outbound sales efforts that may include phone solicitation to local professionals, corporations, and members of your personal network, • Design a strategy to meet hotel financial goals, create marketing deliverables, and develop an annual sales forecast by analyzing market data, • Create methods to help the sales team reach and surpass monthly room booking targets that are in line with the hotel's overall revenue management goals, • Deliver previous and upcoming week's sales activity reports, as well as monthly sales expense reports, and meet with department managers to keep them up to date on all hotel sales-related expenses Team Leadership: • Lead and motivate the sales team, fostering a collaborative and high-performance culture., • Build rapport and trust with all agents and staff members. Hiring and Training: • Recruit, hire, and onboard new agents at the hub., • Develop and implement training programs to enhance agent skills and knowledge. Coaching and Accountability: • Provide ongoing coaching and support to agents, holding them accountable for their performance., • Conduct regular performance evaluations and provide constructive feedback. Sales Performance: • Maintain a significant personal sales business as a top producer on The Scott Varley Team., • Set and monitor sales targets for the team, ensuring they are met or exceeded. Client Consultation: • Consult with clients to ensure exceptional service throughout the real estate transaction process., • Conduct high-level fiduciary needs analyses for buyers and sellers. Lead Generation: • Actively prospect for leads and generate business for both the team and individual agents., • Develop and implement lead generation strategies to maximize opportunities. Market Knowledge: • Develop expert knowledge of mortgage financing, local neighborhoods, schools, and homeownership issues., • Stay updated on industry trends and changes to inform sales strategies. Learning and Development: • Commit to personal and team growth by attending and leading training courses., • Facilitate scripts and dialogue practices to improve sales techniques. Communication and Collaboration: • Maintain regular communication with team owners, agents, and clients to foster strong relationships., • Collaborate with other departments to align business strategies and objectives. Reporting: • Prepare and present sales performance reports to executive leadership., • Identify opportunities for improvement based on data analysis and market trends. Qualifications: • Must be able to use basic computer software including Microsoft Office, • We prefer someone with prior hospitality experience but is not required, • Proven track record of sales success in lead-generation and closing skills, • Exemplary communication skills, leadership skills, and analytical skills, • This position requires a high school diploma or equivalent (GED) and a bachelor’s degree in a relevant field, • Prior experience of 5+ years as a real estate sales professional is required, • Excellent sales and negotiation skills with a track record of high performance, • Proven track record of sales success in lead generation and closing skills, • Exemplary communication skills, organizational skills, accountability-based leadership skills, and analytical skills About Company The mission of the Scott Varley Real Estate Team is to provide exceptional customer service, lead the real estate market, and build a world-class team of agents. We aim to be the real estate team of choice for residential and commercial buyers and sellers. We value kindness, integrity, accountability, productivity, and grit. With 36 years of experience and more than 7,000 properties sold, The Scott Varley Team serves the real estate needs of buyers, sellers, and investors in New York State’s Capital Region with dedication and pride. We serve all counties in the Capital District. The Scott Varley Team’s affiliation with Keller Williams also connects clients and us to a national and international market. We’re your neighbors across all geographical and virtual boundaries, plus we have the credentials and expertise to guarantee the best service in the industry.

Job Description Your ideal sales career is waiting. If you are outgoing, entrepreneurial and motivated, it’s time to find your calling with Aflac. Enjoy unlimited control, flexibility and earning potential while representing one of the world’s most ethical companies and a leader in helping people with expenses health insurance doesn’t cover. We’re an unconventional company looking for unconventional people. Are you one of them? Be an advisor to business owners. Aflac benefits advisors work directly with business owners and HR representatives to plan supplemental insurance coverage and other value-added services for employees. It’s a key role with growth potential for you, backed by the power, resources and trust of a well-known and reputable brand. And you’ll have the personal reward of helping to provide financial security and added peace of mind to clients when they experience a covered health event. Prior Sales experience is welcome, but not necessary. Principal Duties & Responsibilities Responsibilities include: • Sales - including presentations, B2B management, enrollment, guidance and education on insurance products, • Entrepreneurial ambitions – including providing strategic and executable solutions to clients, • Marketing strategy and lead generation, • Customer/client/business owner (relationship, service, management), • Leadership and management of customer relationships, • Benefits expertise (as an enroller, counselor, worksite liaison, communication preferences), • Maintaining state licensing (may include Life and/or Health, other)Preferred Skills, • Entrepreneurial ambitions, • Ability to work well on teams, • Skilled at time management, • Interest in helping others, • Positive attitude, • Great work ethic, • High level of integrity Be your own boss and reap the benefits of your hard work. As a benefits advisor, you determine how much you want to make and go for it: With Aflac, you’re in charge. There are no ceilings to break through and no set hours. You decide how, when and where you work – whether from the local coffee shop, an outdoor café or the comfort of your home. It’s your trajectory on your terms. Top-Notch Benefits Benefits include stock bonus program, bonus rewards and exotic trips. Compensation is discussed in detail with the hiring manager during the interview process. However, it is a combination structure that includes Commission, Residuals, Bonuses, and Stocks. We will provide you with the resources to become a licensed agent. On-the-job training is built into our onboarding process. Give us a look – or a second one – to create your future, your way. Ratings refer only to the overall financial status of Aflac and are not recommendations of specific policy provisions, rates, or practices. Benefits advisors are independent agents and are not Aflac employees. Aflac's family of insurers includes Aflac and/or Aflac New York, and/or Continental American Insurance Company and/or Continental American Life Insurance Company. Job Types • Full-time, • Part-time, • InternshipSchedule, • Monday to FridayWork Location, • Multiple Locations This is not a salaried position. Aflac sales agents earn commissions, bonuses, residual income, and stock. Aflac’s affiliation with the Value-Added Service providers is limited only to a marketing alliance, and Aflac and the Value-Added Service providers are not under any sort of mutual ownership, joint venture, or are otherwise related. Aflac makes no representations or warranties regarding the Value-Added Service providers and does not own or administer any of the products or services provided by the Value-Added Service providers. Each Value-Added Service provider offers its products and services subject to its own terms, limitations and exclusions. Services, Terms and conditions are subject to change and may be withdrawn at any time. The value-added services may not be available in all states, and benefits/services may vary by state. The content within is for recruiting purposes only. This information is not approved to distribute to prospective insureds, to prospective accounts, or to use as a solicitation. Aflac sales agents are independent agents and are not Aflac employees. Aflac’s family of insurers includes Aflac and/or Aflac New York, and/or Continental American Insurance Company and/or Continental American Life Insurance Company. Aflac WWHQ | 1932 Wynnton Road | Columbus, GA 31999. Continental American Insurance Company | Columbia, SC.

Job Description Field Engineer – Major Component Exchange Department Field Operations / Major Component Exchange (MCE) Reports To MCE Program Manager / Operations Leadership Location Field-based; travel required across U.S. project sites (home base flexible) Travel Approximately 75% On-Call Required when not deployed to a field project FLSA Status Non-Exempt Salary Range $48-$58/Hr. POSITION SUMMARY Panorama Energy Services (PES) is seeking an experienced Field Engineer to lead and support Major Component Exchange (MCE) work across our wind turbine service portfolio. This individual will serve as a senior field-level technical authority on GE, Vestas, Acciona/Nordex, and Siemens (Siemens Gamesa) platforms, combining hands-on mechanical expertise with strong leadership, communication, and process-development skills. The Field Engineer will diagnose and resolve field execution issues, build training and process solutions that prevent recurrence, and lead recovery efforts on catastrophic and complex events where limited technical direction exists. This role works in close partnership with the Methods and Process Engineer, EHS Management, and Resource Managers to strengthen safety, quality, and operational performance across PES field teams. KEY RESPONSIBILITIES • Execute and provide hands-on leadership for major component exchanges (gearboxes, generators, main bearings, blades, yaw/pitch systems, etc.) on GE, Vestas, Acciona/Nordex, and Siemens wind turbine platforms., • Perform advanced troubleshooting and site maintenance, diagnosing mechanical, hydraulic, and electrical issues in the field with limited technical direction., • Lead response and recovery efforts for catastrophic events (e.g., major component failures, crane incidents, structural damage), coordinating technical strategy, resourcing, and safe execution under pressure., • Diagnose recurring field team execution issues and root-cause performance gaps; translate findings into corrective action and preventive programs., • Design, document, and deliver technician training programs that build competency and prevent recurrence of identified issues., • Develop and refine field processes, procedures, and work instructions in partnership with the Methods and Process Engineer to standardize execution across crews and platforms., • Design and fabricate small tooling solutions to improve safety, efficiency, or quality of field execution., • Serve as a subject matter expert on EHS aspects of wind turbine maintenance, reinforcing Stop Work Authority, hazard recognition, and safe work practices in the field., • Serve as a subject matter expert on quality aspects of major component work, ensuring adherence to OEM specifications, torque/tension standards, and PES quality requirements., • Partner with EHS Management on incident investigations, corrective/preventive action (CAPA), and continuous improvement initiatives., • Partner with Resource Managers on crew readiness, staffing needs, technician development planning, and apprentice field validation., • Provide clear, timely written and verbal communication to project managers, clients, and internal leadership on job status, risks, and technical findings., • Maintain on-call availability to support field teams with technical guidance when not deployed on-site., • Model and enforce PES safety culture, quality standards, and professional conduct on every job site. REQUIRED QUALIFICATIONS • 7–10 years of hands-on experience executing major component exchanges, troubleshooting, and site maintenance on wind turbines., • Demonstrated field experience across multiple OEM platforms: GE, Vestas, Acciona/Nordex, and Siemens (Siemens Gamesa)., • Verifiable leadership experience directing field crews or technical teams, including in high-pressure or emergency-response situations., • Excellent written and verbal communication skills, with the ability to translate technical issues for both field crews and leadership audiences., • Demonstrated experience developing processes, procedures, and work instructions for field operations., • Experience designing or fabricating small tooling solutions to solve field execution challenges., • Subject matter expertise in EHS aspects of wind turbine maintenance (fall protection, LOTO, crane/rigging awareness, Stop Work Authority, etc.)., • Subject matter expertise in quality aspects of wind turbine maintenance (torque/tension standards, OEM specifications, inspection and documentation requirements)., • Proven ability to diagnose systemic field execution issues and build training or programmatic solutions to prevent recurrence., • Current GWO Basic Technical Training (BTT), Basic Safety Training (BST), and Advanced Rescue Training (ART)., • Ability to travel approximately 75% and to be available on-call when not deployed to a field site., • Ability to work at height, in confined spaces, and in varying weather conditions consistent with wind turbine field work., • Proficient with Microsoft Office (Word, Excel, PowerPoint, SharePoint), and ability to learn other applications (Novara, Raken, etc.), • Valid driver’s license with an acceptable driving record. PREFERRED QUALIFICATIONS • OEM-specific technical training/certifications (GE, Vestas, Nordex/Acciona, Siemens Gamesa)., • Experience with wind turbine control/drivetrain/generator systems and specialized MCE tooling., • Prior experience in a Field Engineer, Technical Advisor, or Crew Lead role supporting multiple simultaneous projects., • Familiarity with ISO 9001 quality systems and calibrated torque/tension tool programs., • Experience supporting root-cause/SCAR (Supplier/Site Corrective Action Request) processes. WORKING RELATIONSHIPS This role works cross-functionally on a regular basis with: • Methods and Process Engineer – to standardize and improve field procedures and work instructions., • EHS Management – to reinforce safety standards, support investigations, and drive corrective/preventive actions., • Resource Managers – to align technician staffing, training needs, and crew readiness with project demands., • Project Managers and Operations Leadership – to report job status, risks, and resource needs. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT • Ability to climb wind turbine towers (typically 260–500+ ft) using fixed ladders, climb-assist systems, or service lifts., • Ability to lift, carry, and maneuver tools and components consistent with MCE work, following proper rigging and lifting practices., • Ability to work outdoors in varying and sometimes extreme weather conditions., • Ability to wear and work in required personal protective equipment (PPE), including fall protection, for extended periods., • Ability to travel extensively (~75%), including extended stays at remote project sites. ABOUT PANORAMA ENERGY SERVICES Panorama Energy Services (PES) provides wind turbine maintenance and technical services to owners and operators across the United States, with operational support from our Tuscola, Texas manufacturing/warehouse facility and Ballston Spa, New York administrative office. PES is committed to a strong safety culture, technical excellence, and building the next generation of wind industry field talent. EEO STATEMENT Panorama Energy Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our South Broadway team as: Assistant Branch Manager - South Broadway This opportunity may be perfect for you if you have experience in: Excellent Relationship Building Skills Manage, Coach, and Counsel Team Members Excellent Customer Service and Communication Skills About this position: As the Assistant Branch Manager at our South Broadway, Saratoga Springs office, you serve as a member of the branch leadership team, responsible for the daily oversight of operations and the achievement of branch service and sales goals. This role focuses on driving consistent performance through the coaching and development of the team, ensuring that the branch team effectively utilizes caring conversations to deliver exceptional customer experience. The Assistant Branch Manager manages complex daily workflows, maintains operational integrity and regulatory standards, and assumes full responsibility for branch management in the absence of the Branch Manager. While primarily focused on leadership and platform sales, this role provides high-level support to the teller line, as needed, to ensure seamless service delivery. Essential Job Functions: Processes transactions accurately and efficiently as assigned or required by branch volume; follows proper cash handling procedures; balances cash drawer and adheres to established cash limit, buying and selling currency from the vault Fields incoming customer service calls referencing knowledge of Company operations, products, services, and programs Answers account and banking related questions such as interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies Prevents and detects fraud by identifying counterfeit currency and monetary instruments, including cashier’s checks, money orders, and domestic/international wire transfers, following customer identity verification, adhering to check cashing and dual-control procedures; ensures adherence to fraud prevention standards and regulatory requirements through diligent oversight, team education, and the implementation of internal audit controls Protects customer and Company resources by following security requirements such as executing branch opening and closing protocols ensuring branch safety; promotes a culture of security awareness by conducting regular team training, with Branch Manager, on branch safety protocols, ensuring compliance Opens and closes all types of customer accounts (e.g. checking, trust, business), takes loan applications, completes debit card disputes, completes domestic/international wire transfers, and orders debit cards as appropriate Drives branch growth and team-wide sales performance by leveraging caring conversations with customers to conduct in-depth needs assessments, proactively uncovering opportunities for products and services, and delivers referrals to internal business partners Manages, coaches, and counsels team, with the Branch Manager, to meet goals and achieve performance standards; encourages continuous improvement and career development through regular feedback and performance management Partners with the Branch Manager to develop and execute branch growth strategies and maintains a strong community presence Prepares and submits monthly branch reporting, as assigned, ensuring all logs, audits, and operations documents are completed accurately and in a timely manner Maintains up-to-date knowledge of and adheres to applicable Company policies and procedures, and federal regulations, such as the consumer protection laws governing loan origination What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: Associates degree or equivalent experience required 4 years of experience in banking, customer service, or retail sales required 1 year of supervisory experience preferred Ability to achieve NMLS certification and Signature Guarantee certification Skills/Knowledge: Proven track record of driving branch-wide sales performance by modeling consultative sales techniques and fostering a culture of caring conversations to meet and exceed growth goals Exceptional written and verbal communication skills, in English, with the ability to communicate confidentially, clearly, professionally, and confidently with customers, internal partners, management, and other stakeholders; bilingual is a plus Ability to facilitate team meetings, represent the branch at community events, and confidentiality articulate branch performance metrics and goals to branch team Demonstrated commitment to delivering high-quality customer service with a courteous, patient, and professional demeanor Excellent attention to detail, active listening skills, and advanced problem-solving skills with the ability to resolve complex customer escalations, manage conflict, and approve operational exceptions while thinking creatively to meet the needs of the customer and the Company Exceptional leadership and performance management skills; ability to proactively identify skill gaps and provide formal and informal coaching, mentorship, and accountability to ensure individual and team success Proven ability to manage multiple tasks simultaneously while remaining aware of surroundings and priorities Sound judgment, discretion, confidentiality, and a high level of integrity when handling sensitive employee relations and confidential customer information Proficiency in Microsoft Office applications (Word, Outlook, PowerPoint, Excel) and ability to effectively learn and utilize department specific systems and software Physical Demands and Work Environment: Ability to remain in a stationary position, often standing, for prolonged periods of time Ability to repetitively use a telephone, computer mouse, and keyboard for extended durations Ability to move, lift, carry cash bags, coin boxes, and branch equipment up to 30 pounds Ability to travel is required to maintain client relationships and support business objectives. Travel can be completed by car, public transportation, or other reasonable means. Ability to work rotational Saturday schedule to provide branch support Reasonable accommodation will be provided as required by law to enable qualified individuals to perform the essential functions of the job. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $22.50 – $28.00 an hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1

Job Description Job title Senior Account Executive Reports to Vice President, Business Development Who we are Panorama Energy Services is a leading provider of renewable energy solutions, committed to advancement and transition to a sustainable energy future. We specialize in the construction, maintenance, and operations of wind energy projects across the United States. Job purpose The Senior Account Executive will be responsible for developing and growing strategic customer relationships across the renewable energy industry, with a focus on wind, solar, and battery energy storage (BESS). This individual will leverage and grow an established network of industry relationships to identify opportunities, develop solutions for customers, and drive revenue growth. This is a senior, highly autonomous position for an experienced renewable energy sales professional. The successful candidate will be expected to independently originate new opportunities, manage key accounts, and close complex service agreements with minimal oversight. Duties and responsibilities • Develop and execute strategic sales plans to drive revenue growth across renewable energy markets., • Identify, pursue, and secure new customers and projects throughout North America., • Build and maintain relationships with:, • Asset owners and operators, • Utilities, • Developers, • EPC contractors, • OEMs, • Independent power producers (IPPs), • Manage the full sales cycle from opportunity identification through contract execution., • Develop and maintain a robust pipeline of opportunities and accurately forecast revenue., • Work closely with operations and executive leadership to develop commercial strategies and customer solutions., • Represent the company at industry conferences, customer meetings, and networking events., • Monitor market trends and competitive activity to identify new growth opportunities., • Develop strategic account plans and identify opportunities to expand service offerings within existing customers., • Negotiate commercial terms and support contract development., • Provide market intelligence and customer feedback to help shape future service offerings and strategic growth initiatives., • Candidates should possess an established network within the North American renewable energy industry and have a demonstrated ability to develop business independently. This role is best suited for a seasoned industry professional who thrives in an entrepreneurial, high-growth environment. Qualifications • Minimum of 10 years of experience in the renewable energy industry, with significant exposure to the wind, solar, and/or battery energy storage sectors, and relevant customer exposure., • Demonstrated success in business development, account management, sales, or commercial leadership roles within renewable energy., • Existing relationships and industry contacts across the North American renewable energy market., • Proven ability to independently originate and close service agreements., • Strong understanding of renewable asset operations, construction, maintenance, and field services., • Self-starter with an entrepreneurial mindset and the ability to operate with minimal supervision., • Excellent communication, presentation, and negotiation skills., • Willingness to travel., • Experience working for an independent service provider (ISP), OEM, EPC contractor, asset owner, or developer., • Existing relationships with major renewable asset owners and operators., • Experience selling operations and maintenance services, major component exchanges, specialty repairs, construction services, or technical field services., • Travel a minimum of 2 weeks per month. What Success Looks Like Within the first 12 months, this individual will: • Establish a strong pipeline of qualified opportunities., • Expand the company’s customer base across wind, solar, and BESS markets., • Develop meaningful relationships with key decision makers throughout the renewable industry., • Secure new revenue opportunities and contribute significantly to the company’s growth strategy., • Continue to position Panorama as the leading independent service provider across the renewable energy sector. Compensation & Benefits • Competitive base salary commensurate with experience., • Performance-based commission and annual incentive opportunity., • Vehicle allowance and travel expenses., • Comprehensive benefits package., • Opportunity to play a significant role in shaping the growth of a rapidly expanding renewable energy company. Working conditions The employee will generally be working in an office environment. The employee may be required to wear appropriate PPE equipment. The employee could occasionally be exposed to extreme temperatures, fumes, or airborne particles. The noise level in the workplace is moderate. Physical requirements The Americans with Disabilities Act (ADA) requires employers to identify essential functions of a role. As a result, this job requires the employee to climb, stand, and lift and/or move up to 75 pounds. Reasonable accommodation may be provided to enable individuals with disabilities to perform the tasks. Direct reports N/A EEO Statement

Jimcor Agencies is an Excess and Surplus Lines Insurance Wholesaler located in the Northeast and we are currently looking for an entry level Marketing Representative. We are seeking an energetic, driven, and dynamic individuals who are interested in a fulfilling sales career in the insurance industry! This role consists of a 24 month training and development program that will prepare you to become a sales professional. All sales representatives will receive a customized training and development plan that outlines hands-on sales training along with insurance education. The focus of the training program will be increasing new submissions, quotes and premium through the promotion of our retail web based and telephone quoting systems. Essential Functions: • Increasing new submissions, quotes and premium by performing the following:, • Conduct 20 sales calls a week to demonstrate web and phone quoting capabilities and setting insurance retailers up on the web quoting system upon successful demonstration. Weekly reporting of sales meetings that occurred each week the reporting of meetings scheduled for the upcoming week., • Timely follow up and continuous communication with customers/prospects to find out and take advantage of additional opportunities., • Systematic prospecting and arranging meetings with potential new customers, and with customers that have not reached their potential., • Identify and establish a relationship with the key contacts making sure we are doing business with the right people in each retail operation., • Work with the team to review web activity to spot trends positive and negative and addressing these trends immediately., • Establish an active relationship with Regional Sales Manager and regularly discuss strategy and tactics including sales issues, travel and follow up., • Pursue continuing education and insurance designations/licenses as outlined in the training and development plan. This will require self-study. Travel: • 80% of time is spent in the field visiting customers, • Occasional overnight travel required, • Candidate expected to attend two week insurance bootcamp and participate in two-day annual sales conference in Wayne, PA, • Hybrid schedule, in office Tuesdays, Thursdays and additional scheduled dates as needed. Working remotely and travel Monday, Wednesday, Friday. Education: • Bachelor's Degree required Specific Experience: • Strong oral and written communication skills, • Strong analytical skills, • Strong organizational skills, • Ability to work independently in a fast paced environment We offer a total compensation package which includes salary (range 50k-60k) plus a full comprehensive benefits package. Package includes Paid Time Off Days, Paid Holidays, Hybrid Work Schedule, Retirement Plan with Employer Match, 100% Single Employer Paid Medical, Dental, Vision, Life Insurance, Education Assistance, Various Voluntary Benefits, Wellness Program Including Mental Health Support and an Employee Assistance Program (EAP) and More.

New Country Motor Car Group is looking for an experienced individual to serve as an Automotive Sales Representative. As an Automotive Sales Consultant, you will assist guests through every stage of their automobile purchase. This is an incredible opportunity to sell the finest luxury automobiles on the market, using our state-of-the-art CRM system. At New Country, our people do whatever it takes to find solutions. We're building a culture that's genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds. Benefits • Medical and Dental, • 401K Plan, • Paid time off and vacation, • Growth opportunities, • Paid Training, • Family owned and operated, • Long term job security Sales Specific Benefits • Unique compensation plan, • Paid training Responsibilities • You will be required to provide the best in customer service and sales assistance to our customers, and to consistently achieve sales goals, • Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals, • Following up on sales leads, • Negotiating prices with customers, • Working with sales managers to ensure that sales goals are met, • Maintaining up-to-date knowledge of auto inventory, including features, condition and warranty status, • Deliver vehicles to customers, ensures that the customer understands the vehicle's operating features, warranty and paperwork, • Creating and maintaining relationships with guests, • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively, • Conducting walk-arounds with guests and demonstrating automobile features, • Accompanying guests on test drives, • Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department, • Assisting guests with leasing and financing Qualifications • High school diploma or the equivalent, • Ability to read and comprehend instructions and information, • Valid state driver's license, • Excellent communication skills, • Must be proficient with the Internet, Microsoft Outlook, Word, Excel, and Social Media, • Ability to sell a minimum quota according to dealership standards, • All applicants must be authorized to work in the USA, • A strong, positive work ethic, and an interest in a long-term position, • You must also have a professional appearance and impeccable professional integrity Annual Compensation Range: $60,000 - $120,000 We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Citizens Wealth Management is honored to be a high quality provider in the investment services industry and is focused on growing our market share in the states we currently operate. We are currently hiring talented Virtual Wealth Advisors who proactively identify and sell a broad array of Investment and Insurance products to customers. The Virtual Wealth Advisor is a key role within our Wealth Management division and is responsible for delivering personalized financial strategies to mass affluent clientele. The Virtual Wealth Advisor will be based out of a Citizens corporate office location and work with customers virtually via phone and video. The primary objective of this trusted advisor is to grow client assets, retain and acquire new clients through being the single point of contact for investment needs. The Virtual Wealth Advisor will be required to maintain compliance with all Citizens Financial Group policies and procedures, as well as, regulatory and legal requirements. This role will require a holistic delivery, in a virtual capacity, of outstanding service and sales solutions to meet clients' financial needs and goals. The successful candidate will work with a set circuit of branches and engage with customers in a virtual capacity to determine their investment needs, recommend investment strategies and present investment choices by analyzing the client's information including assets, income, debts and other liabilities, cash flow and tax status. The Virtual Wealth Advisor compares and evaluates possible investment options and identifies investment strategies and potential products based on their knowledge of market conditions and the client's circumstances. The Virtual Wealth Advisor strives to meet and exceed identified sales goals. The Virtual Wealth Advisor will proactively engage potential new clients to promote and sell investment products and services, while developing strong working relationships with branch personnel. Primary Responsibilities Include • Focus on clients: Aspire to deliver world-class customer service, • Drive sales: Analyze the client's investment needs and achieve sales growth goals by delivering an exceptional virtual experience, • Build book of business: Proactively seek ways to develop and expand client relationships, • Maximize personal efficiency: Have attention to detail, be self-motivation, and resourcefulness to achieve branch and personal goals, • Grow your own capabilities: Actively participate in opportunities to expand knowledge, influencing and interpersonal skills Qualifications, Education, Certifications and/or Other Professional Credentials • Active Series 7, 66 (65 and 63), and life insurance licenses, • Established track record of top-ranked sales performance, • Experience and comfort with virtual and phone-based servicing and sales, ideally financial or investment product sales, • Able to adapt quickly to changing requirements or environments Pay Transparency The salary range for this position is $65,000 - $70,000 per year plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits. Hours and Work Schedule • Hours per Week: 40, • Work Schedule: M-F, • Customer Journey Orchestration, • Diversity and Inclusion (D&I) Strategy and Policy, • Sales and Trading Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. • Job Identification 46555, • Job Category Advisory & Relationship Management, • Posting Date 07/22/2026, 03:56 PM, • Apply Before 08/28/2026, 04:00 AM, • Degree Level High School Graduate/GED, • Job Schedule Full time, • Job Shift 1st, • Locations 1440 Central Ave, Albany, NY, 12205, US 1 Municipal Plaza, Clifton Park, NY, 12065, US 1 Ballston Ave, Saratoga Springs, NY, 12866, US, • Working Hours 40, • Career Site Category Wealth and Asset Management

Grant Writer Job Duties: Prepares proposals by determining concept, gathering and formatting information, writing drafts, and obtaining approvals. Determines proposal concept by identifying and clarifying opportunities and needs, studying requests for proposal (RFPs), and attending strategy meetings. Meets proposal deadline by establishing priorities and target dates for information gathering, writing, review, approval, and transmittal. Enters and monitors tracking data. Coordinates requirements with contributors and contributes proposal status information to review meetings. Gathers proposal information by identifying sources of information, coordinating submissions and collections, and identifying and communicating risks associated with proposals. Develops proposal by assembling information including project nature, objectives/outcomes/deliverables, implementation, methods, timetable, staffing, budget, standards of performance, and evaluation. Writes, revises, and edits drafts including executive summaries, conclusions, and organization credentials. Prepares presentation by evaluating text, graphics, and binding and coordinating printing. Maintains quality results by using templates; following proposal-writing standards including readability, consistency, and tone; maintaining proposal support databases. Obtains approvals by reviewing proposal with key providers and project managers. Improves proposal-writing results by evaluating and re-designing processes, approach, coordination, and boilerplate. Updates job knowledge by participating in educational opportunities; maintaining personal networks. Accomplishes organization goals by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.

Within GE Vernova and Grid Solutions, the FACTS Product Delivery Group (PDG) is fully accountable for costing (ITO) and providing (OTR) integrated FACTS solutions worldwide. As such, it owns its tendering force, operations, R&D and product management. It benefits from a complete portfolio of solutions/products to propose electrical reactive power compensations options to Grid Operators, TSOs, DevelopersGE FACTS portfolio is the most complete of the marketplace and it is composed of FSC, Synchronous Condensers, SVC and STATCOM. For which GE holds either a market / product leadership positions or a main contender position. An overall growth plan has been elaborated focusing on either technical leapfrogs or market exploration/acquisitions to reach our growth objectives. To support it, our commercial intensity in the Power Electronics (STATCOM/SVC) area is of paramount importance, we are hiring a Tendering Manager to lead our technical proposal. Essential Responsibilities • Responsible to lead the FACTS Technical team to find the best solution for our customers., • Cost the entire solution according to the Execution and Commercial Strategy defined., • Define the execution technical strategy with Technical and Operation Team., • Support and interacting with all stakeholders of the company (Commercial Operation, Finance, Legal and Account Management teams) to support the commercial strategy approved for the deal., • Coordinate all aspects of the bid development within PDG and involved Regions during inquiry-to-order phase (ITO), including proposal development, risk management & mitigation plan., • Ensure that the offers/GE's Grid Solutions are appropriate to the requirements of the customers and in full compliance with the company governance., • Go through the Approval Process to approve the deal and submit the offer., • Willing to win, challenge the "Status Quo" to find the best technical solution to the customer., • Ensure clean hand off over to the execution team (OTR). Qualifications/Requirements • This role requires advanced experience in the Tendering & Proposals. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience)., • At least 2 years' experience in Solution Business or Turnkey's Tenders for Transmission or FACTS market., • Ability to structure creative solutions to support customers, negotiate contracts, and deal effectively with diverse customers and partners. Experience with customer specification review, Terms & Conditions and proposal development., • Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan and execute programs. Established project management skills., • Fluent in written & spoken English. Desired Characteristics • Solid organization and multi-task capability in a dynamic environment., • Ability to perform effectively in a matrix management., • Ability to manage temporary high workload., • Availability to travel, as needed., • Strong negotiations skills Location • Onsite in Saratoga Springs, NY / Cary, NC US or La Prairie, QC Canada

Employee Status: Regular Full Time Work From Home Option: Hybrid - 2 Days/Week (40% Remote) FLSA Status: Exempt Job Overview: Established and productive individual contributor, who works under general supervision. Helps to implement projects, programs, and processes in support of the organization's overall Guest Service & Hospitality strategy. Applies practical knowledge of the hospitality field to administer best of class policies, procedures, and plans for the area. Responsible for tracking guest services issues, coordinating events, and ensuring high quality experiences/hospitality for all guests. Essential Functions: Works under general supervision to accomplish key tasks for the Guest Services & Hospitality team, following best practices and techniques in order to meet organizational standards of excellence. Provides direct support for guest service operations, ensuring smooth event execution and hospitality experiences. Identifies and resolves routine guest service concerns using established protocols. Assists in implementing service improvement initiatives by tracking guest feedback and making recommendations. Ensures compliance with hospitality policies and procedures while maintaining service quality standards. Acts as a resource for junior colleagues by providing guidance on standard guest service processes. Coaches more junior colleagues in techniques, processes, and responsibilities. Ideates with the rest of the department to plan and execute key events during the Saratoga summer racing meet Collaborates cross-department to ensure activations are immersive and tie into NYRA's overall goals and objectives. Works with third party vendors in Saratoga to ensure smooth operational efforts Presents new ideas for events during the non-racing season, including weddings, corporate outings, conferences, and more. Qualifications: Preferred Skills: Trouble Shooting Skills Proficiency: Microsoft word/excel/powerpoint Knowledge of scripting software a plus Qualifications and Education Requirements: Bachelor's Degree required, with a focus on marketing, communications, sport/event management preferred 3-5 years' experience in live events required Experience producing and activating major live sporting events preferred Summary of Physical Requirements and Work Environment: This position will be assisting with event set up in addition to regular office work. It may require sitting, walking, standing, bending, squatting, climbing, kneeling, twisting Pay Range / Salary: $72,240.00 - $80,000.00

cb20 is an award-winning provider of managed IT and audio-visual services, proudly serving organizations across New York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world's leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above". cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset. The vCIO is the acting CIO for cb20 Managed Services clients, operating in an account manager/technology consultant role. The vCIO oversees the management of proactive and reactive client activities. Proactive items include collaborating on client initiatives to ensure adequate support for success by IT, managing business impact/risk of customer's technology, and client strategy creation and execution. A strong vCIO resource possesses real world technical knowledge and experience, with an acumen for business and strategy, and excellent communication skills. Reactive items management including resolving CSAT issues, providing oversight of high-profile support requests, providing quotes and PSA as needed, and assisting customers with urgent business needs. The role is a balance between offense (proactive) and defense (reactive). Duties and Responsibilities: • Own and manage customer relationship with assigned accounts, collaborating with day-to-day contacts as well as business owners, C-suite, and decision makers., • Assist in the onboarding of new Managed Services customers, • Own and manage an elevated level cb20 service escalations and all CSAT issues, ensuring proper resolution of all items., • Execute cb20's Business Review process for Managed clients, • Maintain a strong understanding of cb20's technology standards and solutions With the help of the engineering team, develop PSA documents for out-of-scope project work, • Intake client procurement requests. Assist in simple BOM creation and work with engineering team when necessary to develop BOM. Work with cb20 procurement to ensure accurate creation of hardware and licensing quotes, • Responsible for delivering quotes and proposals to customer and owning the entire sales-cycle around these items., • Create, maintain, and deliver business-centric IT strategy plans/roadmaps to customers. Must be able to communicate to clients on technology, in plain language, with the ability to articulate how various technologies and configurations impact the customer's operations/business/risk profile., • Educate the customer on how to use and maximize value of their cb20 Managed Services, • Educate customer on industry trends and new cb20 offerings, • Assist clients with technology budgeting on a quarterly and annualized basis Maintain a high-level but thorough understanding of each customer's business, key performance metrics, important operational activities, key contacts, technology vendors/partners, applications., • Help onboard, train, and mentor TAM resources on cb20 systems and processes, • Provide audit-escalation support, • Oversee TAM activities for assigned accounts to ensure TAM process is occurring in full, up to cb20 standards, on-schedule. vCIO is not responsible for overall management of the resource but this approach may change in the future, • Responsible for driving clients to participate in cb20's Voice of the Customer program, including referrals, acting as a reference, and participation in cb20's Case Study program, • Train the cb20 Support Center on client-specific operations and IT processes where applicable, • Participate in client project calls as needed, • Assist clients with invoice related questions, • Continued education around industry standard best practices Qualifications Requirements/Job Specifications: • Proven proficiency in consulting with customers and helping to drive decisions, • High customer service and relationship management acumen, • Ability to diffuse, mediate, and resolve CSAT issues, • Ability to resolve problems of highest complexity, • Excellent communications, interpersonal skills, and prioritization skills, • Excellent organizational skills including note taker and time/schedule management Education: Bachelor's degree or equivalent experience in the field of Information Technology Experience: 10+ years of experience in an IT role involving technical execution, including consultative experience Standards: Ability to follow standards as outlined in the cb20 Company Manual Skills: A clear understanding of present and developing technology trends. A strong ability to correlate technologies and configurations in a customer's environment with the business impact on the organization. Additionally, strong presentation and written skills are mandatory. Strong teamwork skills are also mandatory. Strong time and stress management skills are necessary. Ability to juggle a multitude of client requests and deliverables of varying priorities Working time : 40 hours/week. All other times as defined by the demands of the customers and department's needs Travel: Position is hybrid, with resource expected to report into the cb20 office 3-4 days per week. Regular travel to customer sites to conduct Quarterly Business Review strategy meetings Lifting : Typically, no lifting more than 60 lbs.

Job Description cb20 is an award-winning provider of managed IT and audio-visual services, proudly serving organizations across New York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world’s leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above". cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset. Summary The vCIO is the acting CIO for cb20 Managed Services clients, operating in an account manager/technology consultant role. The vCIO oversees the management of proactive and reactive client activities. Proactive items include collaborating on client initiatives to ensure adequate support for success by IT, managing business impact/risk of customer’s technology, and client strategy creation and execution. A strong vCIO resource possess real world technical knowledge and experience, with an acumen for business and strategy, and excellent communication skills. Reactive items management including resolving CSAT issues, providing oversight of high-profile support requests, providing quotes and PSA as needed, and assisting customers with urgent business needs. The role is a balance between offense (proactive) and defense (reactive). Duties and Responsibilities: • Own and manage customer relationship with assigned accounts, collaborating with day-to-day contacts as well as business owners, C-suite, and decision makers., • Assist in the onboarding of new Managed Services customers Own and manage an elevated level cb20 service escalations and all CSAT issues, ensuring proper resolution of all items. • Execute cb20’s Business Review process for Managed clients, • Maintain a strong understanding of cb20’s technology standards and solutions With the help of the engineering team, develop PSA documents for out-of-scope project work • Intake client procurement requests. Assist in simple BOM creation and work with engineering team when necessary to develop BOM. Work with cb20 procurement to ensure accurate creation of hardware and licensing quotes, • Responsible for delivering quotes and proposals to customer and owning the entire sales-cycle around these items., • Create, maintain, and deliver business-centric IT strategy plans/roadmaps to customers. Must be able to communicate to clients on technology, in plain language, with the ability to articulate how various technologies and configurations impact the customer’s operations/business/risk profile., • Educate the customer on how to use and maximize value of their cb20 Managed Services, • Educate customer on industry trends and new cb20 offerings, • Assist clients with technology budgeting on a quarterly and annualized basis Maintain a high-level but thorough understanding of each customer’s business, key performance metrics, important operational activities, key contacts, technology vendors/partners, applications. • Help onboard, train, and mentor TAM resources on cb20 systems and processes, • Provide audit-escalation support, • Oversee TAM activities for assigned accounts to ensure TAM process is occurring in full, up to cb20 standards, on-schedule. vCIO is not responsible for overall management of the resource but this approach may change in the future, • Responsible for driving clients to participate in cb20’s Voice of the Customer program, including referrals, acting as a reference, and participation in cb20’s Case Study program, • Train the cb20 Support Center on client-specific operations and IT processes where applicable, • Participate in client project calls as needed, • Assist clients with invoice related questions, • Continued education around industry standard best practices Qualifications Requirements/Job Specifications: • Proven proficiency in consulting with customers and helping to drive decisions, • High customer service and relationship management acumen, • Ability to diffuse, mediate, and resolve CSAT issues, • Ability to resolve problems of highest complexity, • Excellent communications, interpersonal skills, and prioritization skills, • Excellent organizational skills including note taker and time/schedule management Education: Bachelor’s degree or equivalent experience in the field of Information Technology Experience: 10+ years of experience in an IT role involving technical execution, including consultative experience Standards: Ability to follow standards as outlined in the cb20 Company Manual Skills: A clear understanding of present and developing technology trends. A strong ability to correlate technologies and configurations in a customer’s environment with the business impact on the organization. Additionally, strong presentation and written skills are mandatory. Strong teamwork skills are also mandatory. Strong time and stress management skills are necessary. Ability to juggle a multitude of client requests and deliverables of varying priorities Working time: 40 hours/week. All other times as defined by the demands of the customers and department’s needs Travel: Position is hybrid, with resource expected to report into the cb20 office 3-4 days per week. Regular travel to customer sites to conduct Quarterly Business Review strategy meetings Lifting: Typically, no lifting more than 60 lbs.

Job Description Marketing Representative - Entry Level Sales Position Jimcor Agencies is an Excess and Surplus Lines Insurance Wholesaler located in the Northeast and we are currently looking for an entry level Marketing Representative. We are seeking an energetic, driven, and dynamic individuals who are interested in a fulfilling sales career in the insurance industry! This role consists of a 24 month training and development program that will prepare you to become a sales professional. All sales representatives will receive a customized training and development plan that outlines hands-on sales training along with insurance education. The focus of the training program will be increasing new submissions, quotes and premium through the promotion of our retail web based and telephone quoting systems. Essential Functions: • Increasing new submissions, quotes and premium by performing the following:, • Conduct 20 sales calls a week to demonstrate web and phone quoting capabilities and setting insurance retailers up on the web quoting system upon successful demonstration. Weekly reporting of sales meetings that occurred each week the reporting of meetings scheduled for the upcoming week., • Timely follow up and continuous communication with customers/prospects to find out and take advantage of additional opportunities., • Systematic prospecting and arranging meetings with potential new customers, and with customers that have not reached their potential., • Identify and establish a relationship with the key contacts making sure we are doing business with the right people in each retail operation., • Work with the team to review web activity to spot trends positive and negative and addressing these trends immediately., • Establish an active relationship with Regional Sales Manager and regularly discuss strategy and tactics including sales issues, travel and follow up., • Pursue continuing education and insurance designations/licenses as outlined in the training and development plan. This will require self-study. Travel: • 80% of time is spent in the field visiting customers, • Occasional overnight travel required, • Candidate expected to attend two week insurance bootcamp and participate in two-day annual sales conference in Wayne, PA, • Hybrid schedule, in office Tuesdays, Thursdays and additional scheduled dates as needed. Working remotely and travel Monday, Wednesday, Friday. Education: • Bachelor’s Degree required Specific Experience: • Strong oral and written communication skills, • Strong analytical skills, • Strong organizational skills, • Ability to work independently in a fast paced environment We offer a total compensation package which includes salary (range 50k-60k) plus a full comprehensive benefits package. Package includes Paid Time Off Days, Paid Holidays, Hybrid Work Schedule, Retirement Plan with Employer Match, 100% Single Employer Paid Medical, Dental, Vision, Life Insurance, Education Assistance, Various Voluntary Benefits, Wellness Program Including Mental Health Support and an Employee Assistance Program (EAP) and More. Visit Us On LinkedIn: https://www.linkedin.com/company/jimcor-agencies/ View All Openings: https://www.jimcor.com/join-our-team Website: www.jimcor.com Powered by JazzHR FzDNEfCqje

Demonstrated experience as a Management Consultant, Strategy Consultant, Corporate Strategy Manager, Business Consultant, Transformation Consultant, or Big 4 Consultant. Role Title: Management Consultant / Business Strategy Specialist. Management Consultant / Business Strategy Specialists to contrib

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Phinney Design Group is currently seeking a Construction Project Manager to be based out of our Saratoga Springs office.This employee will report to the Director of Construction Manage

Understands and oversees the execution of the overarching company strategy while communicating and modeling the core values of the organization.

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Phinney Design Group is currently seeking a Construction Project Manager to be based out of our Saratoga Springs office.This employee will report to the Director of Construction Manage

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Phinney Design Group is currently seeking a Construction Project Manager to be based out of our Saratoga Springs office.This employee will report to the Director of Construction Manage

Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration.Our company promotes a positive culture while ensuring the safety and reliability of our nation's naval nuclear reactors, and t

Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration.Our company promotes a positive culture while ensuring the safety and reliability of our nation's naval nuclear reactors, and t

Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration.Our company promotes a positive culture while ensuring the safety and reliability of our nation's naval nuclear reactors, and t

The Operations Manager - Payroll, Tax & HCM plays a critical role in supporting the Vice President of Operations by overseeing and optimizing the day-to-day operational functions across payroll, tax, ASO, and PEO services.This position is ideal for a seasoned operations professional who thrives in c

We are seeking a Junior Project Manager to join our Remedial Construction team in Ballston Spa, NY.This position will work closely with the environmental program manager, field service manager, environmental and mechanical engineers and other project managers within our group to continue to advance

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We are currently seeking a Program Manager for our growing Ecological Construction & Restoration Program in New York State.The successful candidate must have experience managing ecological construction projects such as wetland construction/rehabilitation, stream and shoreline restoration, invasive s

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We are currently hiring a Due Diligence Project Manager to work in the Environmental Division's Phase I Environmental Site Assessment (ESA) and Construction Risk Services Due Diligence Program in LaBella's Eastern New York Region.LaBella's growing Environmental and Construction Risk Due Diligence Pr

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The Project Manager (PM) will serve as a main point of contact and corporate representative for all project stakeholders, including Owners, OPMs, Developers, Architects, Engineers and Subcontractors.The PM is responsible for oversight of the entire project's life cycle including budget, cost, schedu

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