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Company Description Chamberlain With more than 135 years of history in healthcare education and as the largest nursing school in the country, Chamberlain University is committed to delivering a high-value education that prepares students to thrive as healthcare professionals. We call this commitment Chamberlain Care®—our dedication to providing students with the tools and resources to succeed while immersed in a community of care. By living Chamberlain Care®, we graduate healthcare professionals who transform the health of people worldwide. Chamberlain is comprised of the College of Nursing and the College of Health Professions. The College of Nursing offers a three-year Bachelor of Science in Nursing degree program and flexible post-licensure programs, such as the RN to BSN option, Master of Science in Nursing degree program, Doctor of Nursing Practice degree program and graduate certificates. The College of Health Professions also offers the Master of Public Health, Master of Social Work and Master of Physician Assistant Studies degree programs. Chamberlain is accredited by the Higher Learning Commission (___), an institutional accreditation agency recognized by the U.S. Department of Education. Learn more about Chamberlain at ___, and follow Chamberlain on ___, ___ and ___. Job Description Empowering. Influential. Inspiring. Passionate. These are the leadership traits that define our future Dean, Academic Affairs (Nursing). Based at our Irving Campus, this role provides academic leadership and strategic oversight for both our Daytime and Evening & Weekend nursing programs. As the academic leader, you will shape the vision, ensure excellence in delivery, and provide continuity across programs—driving student success while fostering a culture of care, accountability, and innovation. The Dean of Academic Affairs will oversee the management, quality, and performance of the nursing academic portfolio, building and empowering a high‑performing faculty and academic support team. This role ensures curricula remain current, rigorously delivered, and aligned with institutional objectives, accreditation standards, and workforce needs—while leveraging data‑informed strategies to elevate student outcomes. Key Responsibilities • Execute the BSN academic strategy for the Irving Campus, with direct accountability for student outcomes including NCLEX pass rates, persistence, graduation, and student satisfaction., • Provide academic leadership across Daytime and Evening/Weekend programs, ensuring consistency, quality, and regulatory compliance., • Ensure curriculum delivery meets institutional standards and accreditation requirements through continuous evaluation, assessment, and improvement., • Build, lead, and develop a high‑performing academic team—faculty, lab staff, experiential learning partners, and academic support teams—aligned to student success., • Oversee faculty hiring, onboarding, development, scheduling, performance management, and retention, including accountability for teaching excellence and engagement., • Embed Chamberlain Care® principles and Covista culture expectations into academic operations, faculty practices, and student support., • Manage academic operations in partnership with national support teams, including faculty workload models, budgets, and instructional resources., • Serve as a trusted liaison to internal stakeholders, community partners, and governing bodies with professionalism and care., • Lead program growth, innovation, and curricular change with agility, responding to evolving healthcare education and workforce demands., • Prioritize Student Success – Anticipate student needs, empower faculty to remove barriers, and lead solutions that improve outcomes., • Connect to the Vision – Align daily academic work to Chapelman University’s mission, vision, and strategic goals., • Strive to Improve – Leverage feedback, innovation, and data to continuously improve academic quality and operating models., • Work as One Team – Collaborate closely with the Executive Director, ADAAs, and peers to support academic and business outcomes., • Own Outcomes – Demonstrate ethical leadership, accountability, and celebration of individual and team success., • Performs other duties as assigned, • Students achieve strong and sustained outcomes, including meeting or exceeding national BSN average NCLEX pass rates., • High levels of student engagement and satisfaction, reflected in NPS feedback., • Enrollment, persistence, and graduation targets are consistently met or exceeded., • Strong faculty engagement, development, and retention, with low regrettable turnover., • Master’s degree in Nursing required; doctoral degree in Nursing strongly preferred., • Minimum of five (5) years of full‑time experience in nursing education, including at least three (3) years in an academic leadership role., • Demonstrated ability to lead, mentor, and advise faculty and students effectively., • Strong interpersonal, organizational, conflict‑resolution, and computer proficiency skills., • Excellent written and verbal communication skills, with the ability to communicate effectively across all levels of leadership and stakeholders., • Proven ability to manage sensitive and confidential information with discretion and sound judgment., • Capacity to thrive in a fast‑paced, deadline‑driven environment, while managing multiple priorities., • Exceptional organizational, time‑management, and prioritization skills., • High degree of professionalism, integrity, and ethical leadership. In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $100,171.61 and $130,000.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. Covista offers a robust suite of benefits including: • Health, dental, vision, life and disability insurance, • 401k Retirement Program + 6% employer match, • Participation in Covista's Flexible Time Off (FTO) Policy, • 12 Paid Holidays For more information related to our benefits please visit: ___. You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Choose Your Pay. Choose Your Fuel Strategy. Own Your R.O.A.D. • 72% of revenue OR $1.20 per mile — your choice, • Optional fuel locked at exactly $0.99 per gallon (no fuel surcharge), • Fuel surcharge available only when fuel is not locked 89% of fleet averages approximately $1,366/week take?home Top earners can exceed $2,500+/week take?home This is a business — how you run it matters. Our Own Your R.O.A.D. program is designed to give you the structure, freight, and support to succeed. Apply now and start your R.O.A.D. to ownership. OWN YOUR R.O.A.D. — A Blueprint for Owner?Operators At Trekker, success isn’t luck — it’s focus and execution. Our Lease Purchase Program is built around Own Your R.O.A.D., a clear framework designed to help drivers become successful owner?operators. R = Revenue — You control how it’s built • Choose your pay: 72% of revenue OR $1.20 per mile, • Choose your fuel strategy:, • Fuel locked at $0.99/gal (available with either pay option, no FSC), • Mileage pay with FSC when fuel is not locked (based on a predetermined schedule tied to the national diesel average), • Late?model Cascadias — payments as low as $699/week, • No credit check, no money down, no trailer fees, • Weekly pay + transparent settlements + Skip?a?Payment option Apply today and see which pay structure fits your business. O = Optimize Fuel Economy — Control your biggest expense • Fuel?efficient Cascadias (automatic) — 8.3+ MPG, • Optional locked fuel at $0.99/gal, • Strong fuel discounts when not using locked fuel, • Full maintenance program A = Attention to Details - Professionalism pays. Every inspection, every trip plan, every call. • Guaranteed maintenance program, • Safety incentives, • Free substitute truck during repairs, • 24/7 support D = Don’t Be Late — Reliability builds your reputation and revenue • 93% customer direct freight, • 100% no?touch | 80% drop?and?hook Extras that Make a Difference • $2,000 Sign-On Bonus & $2,000 Referral Bonus program, • We’ll help you establish your LLC, • SAP Friendly Your R.O.A.D. to ownership starts here. Run your business with confidence — we’ll back you with freight and support to succeed. Apply today.

Choose Your Pay. Choose Your Fuel Strategy. Own Your R.O.A.D. • 72% of revenue OR $1.20 per mile — your choice, • Optional fuel locked at exactly $0.99 per gallon (no fuel surcharge), • Fuel surcharge available only when fuel is not locked 89% of fleet averages approximately $1,366/week take?home Top earners can exceed $2,500+/week take?home This is a business — how you run it matters. Our Own Your R.O.A.D. program is designed to give you the structure, freight, and support to succeed. Apply now and start your R.O.A.D. to ownership. OWN YOUR R.O.A.D. — A Blueprint for Owner?Operators At Trekker, success isn’t luck — it’s focus and execution. Our Lease Purchase Program is built around Own Your R.O.A.D., a clear framework designed to help drivers become successful owner?operators. R = Revenue — You control how it’s built • Choose your pay: 72% of revenue OR $1.20 per mile, • Choose your fuel strategy:, • Fuel locked at $0.99/gal (available with either pay option, no FSC), • Mileage pay with FSC when fuel is not locked (based on a predetermined schedule tied to the national diesel average), • Late?model Cascadias — payments as low as $699/week, • No credit check, no money down, no trailer fees, • Weekly pay + transparent settlements + Skip?a?Payment option Apply today and see which pay structure fits your business. O = Optimize Fuel Economy — Control your biggest expense • Fuel?efficient Cascadias (automatic) — 8.3+ MPG, • Optional locked fuel at $0.99/gal, • Strong fuel discounts when not using locked fuel, • Full maintenance program A = Attention to Details - Professionalism pays. Every inspection, every trip plan, every call. • Guaranteed maintenance program, • Safety incentives, • Free substitute truck during repairs, • 24/7 support D = Don’t Be Late — Reliability builds your reputation and revenue • 93% customer direct freight, • 100% no?touch | 80% drop?and?hook Extras that Make a Difference • $2,000 Sign-On Bonus & $2,000 Referral Bonus program, • We’ll help you establish your LLC, • SAP Friendly Your R.O.A.D. to ownership starts here. Run your business with confidence — we’ll back you with freight and support to succeed. Apply today.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As a Business Account Specialist - SMB, you will be part of the Business Markets Inside Base Management Team. Your responsibilities will include making proactive outbound calls to Verizon's small business customers. You will ensure that their accounts are in good standing and provide them with the most current offers, plans, and services available. What you’ll be doing… You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. * Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. * Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. * Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we're looking for... Required Skills & Competencies * Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset * Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. * Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. * De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. * System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. Multiple positions are available for this role in Irving, TX, Please note that this is a hybrid role that requires 3 days on site in Irving. External candidates for this role may be eligible for up to $2500 sign-on bonus You'll need to have * Bachelor’s degree or four years of work or military experience. * One or more years of relevant work experience. Even better if you have * Customer service experience * Business-to-business sales experience and business acumen * Experience handling inbound and outbound customer calls * Ability to work effectively as a team player and independently in a hybrid work environment Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As an Inside Account Management Bilingual Analyst, you will be a part of the Business Markets Inside Base Management Team. Your role will involve making proactive outbound calls to Verizon's small business customers to ensure their accounts are in good standing. You will also provide them with the latest offers, plans, and services.s, plans, and services. What you’ll be doing... You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. * Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. * Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. * Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we’re looking for... Required Skills & Competencies * Bilingual in English and Spanish * Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset * Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. * Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. * De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. * System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. You’ll need to have: * Bachelor’s degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience. * Bilingual in Spanish and English. Even better if you have one or more of the following: * Customer service experience * Business-to-business sales experience and business acumen * Experience handling inbound and outbound customer calls * Ability to work effectively as a team player and independently in a hybrid work environment If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Multiple positions are available on this requisition. External candidates for this role may be eligible for up to $2500 sign-on bonus. Bilingual fluency in English and the following language(s) are required: Spanish Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As an Inside Account Management Bilingual Analyst, you will be a part of the Business Markets Inside Base Management Team. Your role will involve making proactive outbound calls to Verizon's small business customers to ensure their accounts are in good standing. You will also provide them with the latest offers, plans, and services.s, plans, and services. What you’ll be doing... You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. * Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. * Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. * Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we’re looking for... Required Skills & Competencies * Bilingual in English and Spanish * Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset * Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. * Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. * De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. * System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. You’ll need to have: * Bachelor’s degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience. * Bilingual in Spanish and English. Even better if you have one or more of the following: * Customer service experience * Business-to-business sales experience and business acumen * Experience handling inbound and outbound customer calls * Ability to work effectively as a team player and independently in a hybrid work environment If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Multiple positions are available on this requisition. External candidates for this role may be eligible for up to $2500 sign-on bonus. Bilingual fluency in English and the following language(s) are required: Spanish Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As a Business Account Specialist - SMB, you will be part of the Business Markets Inside Base Management Team. Your responsibilities will include making proactive outbound calls to Verizon's small business customers. You will ensure that their accounts are in good standing and provide them with the most current offers, plans, and services available. What you’ll be doing… You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. * Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. * Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. * Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we're looking for... Required Skills & Competencies * Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset * Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. * Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. * De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. * System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. Multiple positions are available for this role in Irving, TX, Please note that this is a hybrid role that requires 3 days on site in Irving. External candidates for this role may be eligible for up to $2500 sign-on bonus You'll need to have * Bachelor’s degree or four years of work or military experience. * One or more years of relevant work experience. Even better if you have * Customer service experience * Business-to-business sales experience and business acumen * Experience handling inbound and outbound customer calls * Ability to work effectively as a team player and independently in a hybrid work environment Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As an Inside Account Management Bilingual Analyst, you will be a part of the Business Markets Inside Base Management Team. Your role will involve making proactive outbound calls to Verizon's small business customers to ensure their accounts are in good standing. You will also provide them with the latest offers, plans, and services.s, plans, and services. What you’ll be doing... You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. * Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. * Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. * Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we’re looking for... Required Skills & Competencies * Bilingual in English and Spanish * Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset * Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. * Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. * De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. * System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. You’ll need to have: * Bachelor’s degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience. * Bilingual in Spanish and English. Even better if you have one or more of the following: * Customer service experience * Business-to-business sales experience and business acumen * Experience handling inbound and outbound customer calls * Ability to work effectively as a team player and independently in a hybrid work environment If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Multiple positions are available on this requisition. External candidates for this role may be eligible for up to $2500 sign-on bonus. Bilingual fluency in English and the following language(s) are required: Spanish Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As a Business Account Specialist - SMB, you will be part of the Business Markets Inside Base Management Team. Your responsibilities will include making proactive outbound calls to Verizon's small business customers. You will ensure that their accounts are in good standing and provide them with the most current offers, plans, and services available. What you’ll be doing… You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. * Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. * Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. * Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we're looking for... Required Skills & Competencies * Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset * Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. * Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. * De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. * System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. Multiple positions are available for this role in Irving, TX, Please note that this is a hybrid role that requires 3 days on site in Irving. External candidates for this role may be eligible for up to $2500 sign-on bonus You'll need to have * Bachelor’s degree or four years of work or military experience. * One or more years of relevant work experience. Even better if you have * Customer service experience * Business-to-business sales experience and business acumen * Experience handling inbound and outbound customer calls * Ability to work effectively as a team player and independently in a hybrid work environment Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As a Business Account Specialist - SMB, you will be part of the Business Markets Inside Base Management Team. Your responsibilities will include making proactive outbound calls to Verizon's small business customers. You will ensure that their accounts are in good standing and provide them with the most current offers, plans, and services available. What you’ll be doing… You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. * Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. * Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. * Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we're looking for... Required Skills & Competencies * Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset * Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. * Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. * De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. * System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. Multiple positions are available for this role in Irving, TX, Please note that this is a hybrid role that requires 3 days on site in Irving. External candidates for this role may be eligible for up to $2500 sign-on bonus You'll need to have * Bachelor’s degree or four years of work or military experience. * One or more years of relevant work experience. Even better if you have * Customer service experience * Business-to-business sales experience and business acumen * Experience handling inbound and outbound customer calls * Ability to work effectively as a team player and independently in a hybrid work environment Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As an Inside Account Management Bilingual Analyst, you will be a part of the Business Markets Inside Base Management Team. Your role will involve making proactive outbound calls to Verizon's small business customers to ensure their accounts are in good standing. You will also provide them with the latest offers, plans, and services.s, plans, and services. What you’ll be doing... You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. * Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. * Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. * Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we’re looking for... Required Skills & Competencies * Bilingual in English and Spanish * Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset * Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. * Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. * De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. * System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. You’ll need to have: * Bachelor’s degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience. * Bilingual in Spanish and English. Even better if you have one or more of the following: * Customer service experience * Business-to-business sales experience and business acumen * Experience handling inbound and outbound customer calls * Ability to work effectively as a team player and independently in a hybrid work environment If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Multiple positions are available on this requisition. External candidates for this role may be eligible for up to $2500 sign-on bonus. Bilingual fluency in English and the following language(s) are required: Spanish Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As an Inside Account Management Bilingual Analyst, you will be a part of the Business Markets Inside Base Management Team. Your role will involve making proactive outbound calls to Verizon's small business customers to ensure their accounts are in good standing. You will also provide them with the latest offers, plans, and services.s, plans, and services. What you’ll be doing... You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. * Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. * Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. * Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we’re looking for... Required Skills & Competencies * Bilingual in English and Spanish * Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset * Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. * Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. * De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. * System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. You’ll need to have: * Bachelor’s degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience. * Bilingual in Spanish and English. Even better if you have one or more of the following: * Customer service experience * Business-to-business sales experience and business acumen * Experience handling inbound and outbound customer calls * Ability to work effectively as a team player and independently in a hybrid work environment If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Multiple positions are available on this requisition. External candidates for this role may be eligible for up to $2500 sign-on bonus. Bilingual fluency in English and the following language(s) are required: Spanish Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As a Business Account Specialist - SMB, you will be part of the Business Markets Inside Base Management Team. Your responsibilities will include making proactive outbound calls to Verizon's small business customers. You will ensure that their accounts are in good standing and provide them with the most current offers, plans, and services available. What you’ll be doing… You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. * Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. * Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. * Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we're looking for... Required Skills & Competencies * Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset * Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. * Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. * De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. * System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. Multiple positions are available for this role in Irving, TX, Please note that this is a hybrid role that requires 3 days on site in Irving. External candidates for this role may be eligible for up to $2500 sign-on bonus You'll need to have * Bachelor’s degree or four years of work or military experience. * One or more years of relevant work experience. Even better if you have * Customer service experience * Business-to-business sales experience and business acumen * Experience handling inbound and outbound customer calls * Ability to work effectively as a team player and independently in a hybrid work environment Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As an Inside Account Management Bilingual Analyst, you will be a part of the Business Markets Inside Base Management Team. Your role will involve making proactive outbound calls to Verizon's small business customers to ensure their accounts are in good standing. You will also provide them with the latest offers, plans, and services.s, plans, and services. What you’ll be doing... You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. * Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. * Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. * Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we’re looking for... Required Skills & Competencies * Bilingual in English and Spanish * Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset * Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. * Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. * De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. * System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. You’ll need to have: * Bachelor’s degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience. * Bilingual in Spanish and English. Even better if you have one or more of the following: * Customer service experience * Business-to-business sales experience and business acumen * Experience handling inbound and outbound customer calls * Ability to work effectively as a team player and independently in a hybrid work environment If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Multiple positions are available on this requisition. External candidates for this role may be eligible for up to $2500 sign-on bonus. Bilingual fluency in English and the following language(s) are required: Spanish Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As a Business Account Specialist - SMB, you will be part of the Business Markets Inside Base Management Team. Your responsibilities will include making proactive outbound calls to Verizon's small business customers. You will ensure that their accounts are in good standing and provide them with the most current offers, plans, and services available. What you’ll be doing… You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. * Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. * Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. * Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we're looking for... Required Skills & Competencies * Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset * Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. * Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. * De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. * System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. Multiple positions are available for this role in Irving, TX, Please note that this is a hybrid role that requires 3 days on site in Irving. External candidates for this role may be eligible for up to $2500 sign-on bonus You'll need to have * Bachelor’s degree or four years of work or military experience. * One or more years of relevant work experience. Even better if you have * Customer service experience * Business-to-business sales experience and business acumen * Experience handling inbound and outbound customer calls * Ability to work effectively as a team player and independently in a hybrid work environment Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

Manager, Credit Strategy for Auto Finance Analytics Location: Irving, TX (Hybrid) We are currently seeking Manager, Credit Strategy for our Auto Finance Analytics team. This role will have the exciting opportunity to drive significant business results by leading key projects and contributing to the innovation, creation, and launch of value-adding products that uniquely leverage the internal and external data resources OneMain has access to. The roles and projects could vary across various parts of the Auto analytics functions like credit risk, pricing, valuations or dealer/channel analytics. As a key member of the Auto analytics team, he or she will combine their business knowledge and analytical skills to develop strategies designed to manage risk, drive growth, and increase profitability; creating best-in-class frameworks based upon various supporting analyses and research including customer segmentation, competitive analysis, underwriting models, and historical performance. This individual will also draw strategic insights from data using analytics tools. Working with various partners, the role will also have responsibilities for strategy implementation, technology roadmap development, competitive intelligence, and performance monitoring. This individual will represent the company and may engage with key business stakeholders, suppliers, external partners, and investors. A successful candidate will utilize skills that enable them to be versatile and successfully lead initiatives across multiple disciplines. They will bring new ways of thinking, data sources, technologies, and capabilities to our business. The Role • Utilize analytic tools (i.e. SAS, SQL, MATLAB, Python, and Open Source tools such as R is a plus) data query tools to build, test, evaluate, and maintain robust data analysis and reporting for management to make timely, informed decisions., • Design, recommend, document, and execute consumer underwriting, product, channel and/or customer experience strategies to improve our lending portfolio, • Partner with other leaders to define business priorities, align resources, and communicate progress to executive leadership, • Analyze data and create and validate assumptions that feed into volume growth and profitability strategies, • Draw conclusions by making recommendations for developing or modifying existing strategies, • Incorporate response models and underwriting models into marketing programs, • Continually enhance existing scorecards, • Understand the data environment to appropriately prioritize and set expectations for key reporting, and analytical priorities, • Effectively prioritize competing initiatives with help of their management chain; translate strategic priorities into initiatives and manage expectations, • Elevate talent and culture within team through mentoring, coaching and partnering with other associates Requirements • Bachelor’s Degree (Graduate a plus) in a quantitative discipline, such as Engineering, Statistics, Economics, Data Analytics or Computer Science., • 2+ years of experience in a data driven analytics environment; consumer lending preferred; Master’s or PHD degrees may offset experience. 4+ years required, • Advanced analytical skillset using tools such as SQL, SAS, Excel skills required; experience with multiple types of relational databases and/or querying languages is a plus such as R, Hive Python, Oracle, Unix are desired, • Innovative and capable of developing a highly analytical approach to solving problems, • Experience driving projects and presenting to senior management on results and ideas, • Capability and willingness to learn new areas within the OneMain business and take on diverse projects Who We Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days’ vacation per year), • Paid sick leave as determined by state or local ordinance, prorated based on start date, • Paid holidays (11 days per year, based on start date), • Paid volunteer time (3 days per year, prorated based on start date)

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As an Inside Account Management Bilingual Analyst, you will be a part of the Business Markets Inside Base Management Team. Your role will involve making proactive outbound calls to Verizon's small business customers to ensure their accounts are in good standing. You will also provide them with the latest offers, plans, and services.s, plans, and services. What you’ll be doing... You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. * Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. * Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. * Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we’re looking for... Required Skills & Competencies * Bilingual in English and Spanish * Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset * Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. * Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. * De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. * System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. You’ll need to have: * Bachelor’s degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience. * Bilingual in Spanish and English. Even better if you have one or more of the following: * Customer service experience * Business-to-business sales experience and business acumen * Experience handling inbound and outbound customer calls * Ability to work effectively as a team player and independently in a hybrid work environment If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Multiple positions are available on this requisition. External candidates for this role may be eligible for up to $2500 sign-on bonus. Bilingual fluency in English and the following language(s) are required: Spanish Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As an Inside Account Management Bilingual Analyst, you will be a part of the Business Markets Inside Base Management Team. Your role will involve making proactive outbound calls to Verizon's small business customers to ensure their accounts are in good standing. You will also provide them with the latest offers, plans, and services.s, plans, and services. What you’ll be doing... You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. * Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. * Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. * Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we’re looking for... Required Skills & Competencies * Bilingual in English and Spanish * Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset * Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. * Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. * De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. * System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. You’ll need to have: * Bachelor’s degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience. * Bilingual in Spanish and English. Even better if you have one or more of the following: * Customer service experience * Business-to-business sales experience and business acumen * Experience handling inbound and outbound customer calls * Ability to work effectively as a team player and independently in a hybrid work environment If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Multiple positions are available on this requisition. External candidates for this role may be eligible for up to $2500 sign-on bonus. Bilingual fluency in English and the following language(s) are required: Spanish Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

Job Description Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What we offer * Competitive salary and commission Plan * Paid vacation/holidays/sick time * Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one * Extensive product and on the job/cross training opportunities * With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy * Company vehicle * Check us out: A Day in a Life at Johnson Controls What you will do The Johnson Controls Fire Service Sales Manager is the leader of the sales team in Johnson Controls Dallas/Irving area field offices. Responsible for bookings growth, expanding relationships and wallet share with our existing customers, growing new business and growing and maintaining service bookings and revenues to achieve organizational objectives. This position will play an integral part in building upon, and expanding legacy customer relationships, expanding wallet share within assigned accounts. Additionally, this role is responsible for expanding into new “services” space that falls below the Solutions position within the assigned district or branch territory. How you will do it • Model and champion Johnson Controls values. Create a safe environment for the discussion and resolution of value-related issues and concerns., • Responsible for sales plan achievement of assigned geographic Area within Johnson Controls for all Service sales activities for the fire alarm, security, fire sprinkler and fire suppression businesses., • Manage the day-to-day activities of the district or branch Service sales team ensuring we meet or exceed customer, employee and sales goal expectations., • Partner with Area Sales and General Managers to develop sales strategies, negotiate contracts and execute pricing strategy to develop new business and maintain existing business., • Review and monitor sales performance, and refine sales strategies as required to ensure employee successfully meets assigned goals and objectives. Reallocate resources to improve overall results as needed., • Contribute to the development of marketing, customer retention, advertising, pricing, and distribution strategies for the district or branch., • Ensure the sales force receives coaching and training on the technical aspects of the organization’s products and services; on marketing campaigns and sales promotions; and on sales techniques, procedures, and standards that will help them achieve their sales targets., • Build, hire, develop and align a high-performing team., • Focus on high level customer (internal and external) networking and drive growth through collaboration and customer success., • Grow and retain the recurring revenue base and associated service revenue by directly coaching/mentoring/training the Service Sales & Customer Care sales teams., • Work as a team with other areas and nationally based service and solutions sales leaders to leverage best practices and achieve company objectives., • Act as a direct line of support for the Area General and Area Sales Managers for all service high volume related sales activities as required., • Develop business plans for the territory including business development strategies, sales staffing, sales market assignments, strategic customer development and industry relations., • Meet with key clients to assist sales representatives with building and enhancing relationships, negotiating and closing deals. Leverage this time for ride along coaching and mentoring., • Ensure that the corporate sales philosophy is executed in securing quality business approved contractual terms, and profitable pricing practices. Required * College Degree in Business, or equivalent experience. * Minimum of 5 years sales experience, including 3 years of field sales management experience in a business-to-business environment, or successful management of another sales channel. * Demonstrated skills, ability and comfort managing a high volume/transaction sales team. * Comfortable leading and working in teams, experienced at project management and successful selling at all customer levels. * Able to create and develop solutions to customer needs while meeting objectives. * Committed to developing and organizing a multi-talented team. * Business acumen. * Excellent communication and team building skills with a strong understanding of inter-departmental relations. * Proven time management skills, prioritization and delivery against deadlines. * Experience in managing a team through a transition or significant organizational change Preferred * BA degree; Marketing * Five or more years of experience in the Fire Safety industry * Five or more years in a leadership role HIRING SALARY RANGE: $106,000-150,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at

Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements., • Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary., • Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice., • Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting., • Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations., • Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual., • Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions., • Adhere to organization standards for system configuration and change control., • Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration., • Collaborate and develop strong relationships with end user communities, customers and business partners., • Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes., • Coordinates code changes with appropriate vendor related to financial and business application issues., • Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues., • Share industry best practices from vendors with Operational Leaders., • Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable., • Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution., • Follows strict change management processes ensuring proper approval, testing, and validation of system changes., • Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience., • Associate continuously reviews, adjusts, and grows his/her skills, habits, work ethic, and behaviors to ensure positive peer interactions and a positive and interactive team atmosphere. Associate exhibits constant efforts to improve and maintain healthy and positive interpersonal and team interactions., • Proactively and independently troubleshoot and resolve moderate incidents and requests without direction., • Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work., • Independently manages medium to large scale and complex projects/requests. Collaborates with team members as needed., • Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned., • Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department., • Leads and coordinates across applications for high impact vendor changes., • May be required to travel to perform duties., • May be required to work additional hours as needed during critical problems., • Assist in preparation and conducting of continuing formal or informal training session for users and co-workers., • Is exceptional at spotting and seizing opportunities. Proactively plans projects and tasks within application. Education/Skills • Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs, • Ability to adjust to and implement change, • Problem Solving skills, • Multitasking skills, • Work as a team member, • Proficient in Microsoft applications including Word, Excel, and PowerPoint, • Excellent customer service skills, • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education, • Strong organizational skills in managing multiple prioritiesExperience, • 5+ years within healthcare, business, or information systems, • Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects, • Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project., • Regularly serves as mentor or knowledge resource to peers across community, • Works in a team setting, sharing information and assisting other junior level team members, • Possesses detailed healthcare knowledge and systems expertise, • Excellent project management and communication skills, both verbal and writtenLicenses, Registrations, or Certifications, • Associated certifications on area of focus, preferred, • For Epic Analysts:, • Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) 5 Days - 8 Hours Work Type: Full Time

Description Summary: The Application System Analyst I serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst I will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst I must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Communicates interdependencies with project leadership to proactively ensure quality and interoperability of design, configuration. Applies basic understanding of information technology, including systems, applications, operations, and support. Utilizes application training, application web site and application resource materials regularly and effectively. Cleary understands customer needs and expectations. Accurately documents business processes and workflows; communicates these with project team and stakeholders. Maintains a working level understanding of assigned department operations, processes, and environment. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs basic process and requirement analysis, including process mapping though current flow charts, documents, requirement elicitation, and specification gathering in support of root cause problem solving and negotiating creative solutions. In addition, using current and projected data, provides recommendations in assigned application. Responsible for completing basic gap analysis, and providing recommendations. Consistently follows up with end users. Able to ask the right questions to obtain understanding of end user issues and needs. Seeks information from others when end user issues appear to pose significant risks. Demonstrates decision making based on facts (vs assumptions); Routinely researches multiple avenues to identify viable options. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Adhere to organization standards for system configuration and change control. Demonstrates core technical proficiency in application. Able to independently design and configure application. Has a basic understanding of and performs fact/data gathering and analysis with limited direction. Designs basic workflows. Begins to demonstrate mastery of at least one application. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation requires minimal to no edits, has the confidence of the requestors and project team. Associate is able to recognize he/her skills, habits, work ethic, and behaviors and use them to manage his/her work. Associate is able to receive and process constructive feedback and affect adjustments to his/her skills, habits, work ethics or behaviors in a positive way. Proactively and independently troubleshoot and resolve minor incidents and requests. Completes task with attention to detail and high level of quality. Performs self-review process prior to completion. Design configuration require minimal additional QA by peer or lead analyst. Manages low to medium complexity projects/requests. Collaborates with team members as needed. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Ensures vendors meet agreed upon SLAs and follow processes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience1+ Years of experience within healthcare, business, or information systems discipline Solves minor to moderate incidents with direction Develops new functionality for requests with direction Licenses, Registrations, or CertificationsAssociated certifications on area of focus, preferred For Epic Analysts:Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or CertificationsAssociated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: TBD Work Type: Full Time

Description Summary: The Director of External Affairs will lead the development and execution of CHRISTUS Health's external communications strategy, including public relations, media relations, crisis communications, social media, foundation communications, and community engagement across the Catholic, faith-based, not-for-profit health system. This role is responsible for providing strategic guidance and direction to regional and ministry operations and serving as one of the lead advocates for CHRISTUS Health. Partners with the Internal Communications Leader and team to ensure collaboration in consistent messaging to all stakeholders. This role will play a vital role in advancing a system-wide brand communications strategy and supporting the One CHRISTUS initiative, in alignment with our mission and strategic priorities. The Director will maintain positive partnerships and relationships with all publics, including media, community leaders, patients, and other influencers and stakeholders, oversee the reputation of CHRISTUS among these audiences, and monitor the effectiveness and appropriateness of all external communications efforts. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Builds a cohesive, coordinated strategy for all proactive and reactive external and foundation communications, public relations/media relations, public affairs activities, and reputation-building initiatives. Develops, maintains, and manages relationships with key external partners, stakeholders, and constituents in support of system, regional, and ministry public affairs goals. Leads multiple direct reports across a department in a highly collaborative, fast-paced environment, working directly with leaders across the organization. Advances and protects the CHRISTUS Health reputation, including broadcast and verbal identity, ensuring communications reflect the organization's mission and values with key audiences. Partners closely with CHRISTUS Health marketing and corporate affairs to ensure consistent messaging and establish and meet benchmarks for increasing share of voice, brand, and audience expansion. Acts as a key strategic resource and advisor for leaders across the health system, translating stakeholder activity, strategic initiatives, and developments to ensure consistent messaging, support direction setting, and protect the overall brand and reputation. Provides visible leadership and effectively engages in change management processes by involving teams and building support. Develops Associates in their professional growth, leads by example, and actively seeks and responds well to feedback. Demonstrates the leadership and courage to communicate difficult messages, give candid feedback, and make hard decisions. Maintains consistency with Administrative and Departmental policies with appropriate behavior, dress, attitude, attendance, confidentiality, professionalism, and reliability. Represents enterprise in strategic community activities as a means of promoting CHRISTUS Health and its mission, as evidenced by: Membership in civic organizations such as Chambers of Commerce, etc. Collaborates with the Risk Management team in implementing an organized Crisis Communications program across all systems and regional ministries and serves as the designated Public Information Officer, when appropriate. Active participation in local professional chapters or other industry involvement to demonstrate commitment to professional development. Exercises discretion, sensitivity, tact, and respect for confidentiality at all times. Perform other related duties as assigned. Job Requirements: Education/Skills Bachelor's degree in communications, journalism, public relations, or related field required Experience 8 years of experience in driving the creation and execution of complex external communications and public relations plans required 5 years of Leadership/management experience required Healthcare public relations experience preferred Exceptional and persuasive written, oral, and interpersonal communication skills required Ability to make decisions in a rapidly changing environment and perform in high-pressure, deadline-driven situations with multiple stakeholders, including senior leaders, is required A track record of working with local and national media and crafting communications strategies that have delivered strong, positive media coverage and brand awareness required Demonstrated critical thinking skills, working collaboratively with others to solve problems and achieve positive outcomes required Licenses, Registrations, or Certifications None required In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Shift Supervisor Restaurant - Food Service Supervisor - Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! Position: Shift Supervisor Minimum Experience: 1 year Shift: 5:30 am - 3:00 pm Hourly Compensation: $14.50 - $15.00 (annually $35,500 - $37,000) Shift Supervisor's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. •Teach, coach and provide leadership to the store crew members. •Maximize store sales through customer satisfaction and food quality. •Oversee the shift operations of Braum's food service function, grocery market and fountain sales. •Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed. •Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week. Reports to: Assistant Manager If your work experience demonstrates the following traits/abilities we would like to hear from you. •Customer focus. •Work ethic with high standard for integrity. •Positive approach to training, developing and interacting with all team members. •Ability to build a successful team by building an environment of trust. •Ability to adapt to customer and employee needs as well as store environment conditions. •Can communicate effectively with leadership team members. •Follow-up and follow through discipline. •Initiate action and achieve goals. •Organized, detailed and able to follow practices/procedures. •Retail experience. •High School Diploma or G.E.D. •Must be at least 21 years old •Must have valid Driver's License Benefits: •Medical insurance •Dental insurance •Vision insurance •401k retirement planning with company match •Short-Term Disability insurance •Paid vacations •Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. 2026-0010

Shift Supervisor Restaurant - Food Service Supervisor - Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! Position: Shift Supervisor Minimum Experience: 1 year Shift: 5:30 am - 3:00 pm Hourly Compensation: $14.50 - $15.00 (annually $35,500 - $37,000) Shift Supervisor's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. •Teach, coach and provide leadership to the store crew members. •Maximize store sales through customer satisfaction and food quality. •Oversee the shift operations of Braum's food service function, grocery market and fountain sales. •Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed. •Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week. Reports to: Assistant Manager If your work experience demonstrates the following traits/abilities we would like to hear from you. •Customer focus. •Work ethic with high standard for integrity. •Positive approach to training, developing and interacting with all team members. •Ability to build a successful team by building an environment of trust. •Ability to adapt to customer and employee needs as well as store environment conditions. •Can communicate effectively with leadership team members. •Follow-up and follow through discipline. •Initiate action and achieve goals. •Organized, detailed and able to follow practices/procedures. •Retail experience. •High School Diploma or G.E.D. •Must be at least 21 years old Benefits: •Medical insurance •Dental insurance •Vision insurance •401k retirement planning with company match •Short-Term Disability insurance •Paid vacations •Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. 2026-0360

Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or CertificationsAssociated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Type: Full Time

Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary. Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice. Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate status reporting. Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations. Possesses the skill to develop strong and positive relationships with client management at all levels. Is respected by the client as an expert and end users demonstrate confidence in the individual. Contributes to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders and leaders. Consistently displays superior judgment. Reputation for high-quality decisions. Adhere to organization standards for system configuration and change control. Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience. Associate continuously reviews, adjusts, and grows his/her skills, habits, work ethic, and behaviors to ensure positive peer interactions and a positive and interactive team atmosphere. Associate exhibits constant efforts to improve and maintain healthy and positive interpersonal and team interactions. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work. Independently manages medium to large scale and complex projects/requests. Collaborates with team members as needed. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Is exceptional at spotting and seizing opportunities. Proactively plans projects and tasks within application. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5+ years within healthcare, business, or information systems Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project. Regularly serves as mentor or knowledge resource to peers across community Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Description Summary: The Telecommunications Engineer I is a strategic position providing the highest level of technical skill and expertise in Telecom Network Engineering as well as a tactical position involved with the execution of Telecom operations. Provides expert level of technical skill and expertise in the area of managing and maintaining data and voice networks. This position has extensive technical knowledge and experience in operational maintenance, availability, capacity planning, and monitoring of critical enterprise Voice systems, Wide Area Network Links, and Metropolitan Area Networks. will provide guidance in the initial high-level solution design of multiple voice/data networks from a technology perspective. They will assist with the translation of business requirements into technical requirements, taking into account the existing infrastructure and the need to integrate new and existing technologies. Ensure that a scalable, flexible enterprise voice or data solution is developed that will meet the complex needs of the business. Day to day activities include telecom/data provisioning, performance tuning, adding networks and links, scripting for automating of tasks, assigning ports, error tracking, data movement, software configurations, product evaluation, and addressing interoperability issues. The position also works as part of a cross-functional team that deals with the full spectrum of technology and will fulfill the role of third level support for telecom network technologies, providing training and direction to other technical staff that perform the bulk of the first and second level support tasks. Responsibilities: Strategy & Planning – Plans and coordinates the future state of the Enterprise Telecom/Data networks for CHRISTUS information management Designs network solutions that meet the information system vision and strategy of the organization; plans, prioritizes, and manages projects, service requests, and routine assignments System Engineering - Analyzes Voice/Data network configurations for critical corporate resources; develops plans and recommendations to improve the performance and efficiency of the telecom network; addresses all aspects including hardware, software, outside services, etc and prevents unplanned disruptions of critical systems System Integration – Integrates system components, subsystems, facilities and services into the existing technical systems environment; assess impact on other systems, and works with other IM associates to ensure a positive impact; installs, configures, and verifies the operation of system components; maintains or improves integration and operation of systems relative to the overall environment; leads or participates as team member in cross-system projects System Management– Designs, implements, and oversees a proactive process to collect and report data and statistics on the telecom internetworking environment; ensures the systems operate efficiently and meet the needs of the organization; ensures they are kept at most current stable version/release using vendor-supplied updates and patches; performs research and testing to verify impact of installing all updates; coordinates vendor support and ensures relationship is never jeopardized; monitors performance of all assigned systems, responds to reports of slow or erratic performance; control of all aspects of the network; provides training to IM associates and clients as needed Training & Certification - Maintains in-depth knowledge and current certification in data/voice technologies including but not limited to vendor certifications Performs other duties as assigned Requirements: Bachelor's Degree preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Assistant Restaurant Manager-Food Service Supervisor-Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! We offer excellent benefits and a top of the line bonus program. Bonus is paid bi-weekly Position: Assistant Manager Experience: 2 years Shift: 2:00 pm - Close Hourly Compensation: $16.50 - $17.00 (annually $47,500 - $49,500) Assistant Manager's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. •Teach, coach and provide leadership to the store crew members. •Maximize store sales through customer satisfaction and food quality. •Oversee the daily operations of Braum's food service function, grocery market and fountain sales. •Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed. •Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week. Reports to: Store Manager If your work experience demonstrates the following traits/abilities, we would like to hear from you: Customer focus. •Work ethic with high standard for integrity. •Positive approach to training, developing and interacting with all levels of the store team. •Ability to build a successful team by building an environment of trust. •Ability to adapt to customer and employee needs as well as store environment conditions. •Can communicate effectively with leadership team members. •Ability to identify the most effective team alignment to enhance performance. •Follow-up and follow through with discipline. •Initiate action and achieve goals. •Organized, detailed and able to follow practices/procedures. •Able to review, understand and analyze reporting results. •High School Diploma or G.E.D. required. •Retail Management experience. •Must be at least 21 years old •Must have valid Driver License Benefits: •Medical insurance •Dental insurance •Vision insurance •401k retirement planning with company match •Short-Term Disability insurance •Paid vacations •Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. 2026-0231

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You will also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies by Fortune. A company that is recognized as one of the best big companies to work for and a best place to work for diverse, working mothers, female executives, and scientists. The Opportunity Responsible for implementing and maintaining the effectiveness of the commercial service organization quality system. Manage department and technical experts within a global support functional area. Oversee global technical support for product family. Participate in strategy development and translate strategy into specific actions. Represent Service and Support teams on internal improvement teams. Implement processes that improve Service performance. Establish department goals and plans to meet them. May make decisions which impact quality, time or cost, makes timely decisions. MAIN RESPONSIBILITIES * Conceive and implement short-, medium-, and long-term knowledge, skill, and business process training strategies in coordination with commercial service, sales, marketing, and business leaders. * Design, develop, and deliver training programs for all commercial service roles, driving measurable performance improvement across the global organization. * Continuously update and maintain the training curriculum to address evolving organizational needs, including new pipeline products. * Leverage industry-leading adult learning practices to ensure execution readiness. * Conduct organizational gap analyses and implement remediation plans aligned to competencies and behaviors to measure effectiveness. * Assess training effectiveness and implement corrective actions to continuously improve quality; define and track impact metrics. * Ensure timely execution of training assessments and identification of priority focus areas. * Provide extensive coaching to managers and leaders, aligned to performance metrics, to drive sustained improvement. * Support local field service, sales, and marketing teams in identifying and executing training programs to address skill gaps. * Share best practices and standardized processes globally to enhance service effectiveness. * Build strong internal and external relationships through proactive information sharing with employees, peers, and global service leaders. * Communicate effectively across diverse cultures and geographies on a daily basis * Manage Transfusion Medicine Training Centers in Dallas and Delkenheim, as well as external customer training for Abbott’s blood and plasma analyzer portfolio and related solutions. * Indirectly lead teams responsible for delivering classroom and field-based training programs. Required Qualifications: * Bachelors Degree (± 16 years) * 5-10 years Commercial experience, preferably in ADD. * 5-9 years successful experience in managing people. * Outstanding presentation and communication skills * Demonstrated superior selling/support skills and product knowledge in previous assignments. * Successful training experience preferred The base pay for this position is $113,300.00 – $226,700.00. In specific locations, the pay range may vary from the range posted.

What you will do: Johnson Controls is looking for a dynamic person to lead a crucial relationship between our field offices and our supplier base! As a Pre-Construction Field Procurement Manager, you will be the main procurement contact for your assigned branch office partnering directly with our HVAC Controls Sales Organization to develop accurate installation cost models for our projects. You will lead the development of installation costing and the identification and selection of 3rd party subcontractors through supplier development, contract management, supplier relationships, price negotiations, working capital optimization and improved communication between the central procurement teams and the branch offices. How you will do it: We'll need an organized individual with electrical or mechanical controls trade experience who will be able to develop, align, and implement several different supply chain strategies to deliver the most efficient methods for branch offices procure subcontract labor from suppliers to deliver the solutions we promise our customers. This individual will coordinate all operational procurement activities, utilizing the systems, processes and procedures governing the procurement of subcontract labor while ensuring compliance with BOS procedures and DoA requirements. Key functions of this role include: Partnership with Sales during project development phase to own Subcon Installation pricing; Determine Subcon Strategy; Review total Project SOW, qualify and clarify Subcon requirements; Utilize Estimating Tools to develop baseline Subcon Installation Pricing; Source all 3rd Party Sub Quotes; Review Customer documents to ensure adequate provisions are in JCI contract to Subcontractors; Develop, Host, Review all RFPs; Establishes and maintains effective relationships with suppliers and internal customers. What we look for: * Electrical industry equivalent experience or bachelor’s degree required. * Experience in building systems or operational processes. * Experience in design build construction and HVAC highly preferred * Works effectively with sales as well as in team settings/displays leadership. * Solid computer skills, including an understanding of MS Word, MS Excel, MS PowerPoint and MS Project * 5-8 years as a project manager with estimating experience in the HVAC Controls construction or trades industry. * Electrical industry / installation knowledge a plus. (i.e. Electrical Supervisor, Electrician, Estimator, etc.) * Procurement experience with a focus on construction and/or HVAC equipment and services with experience in cost analysis and strong financial knowledge. HIRING SALARY RANGE: $100,000 - $150,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at ___

Company Overview Medical Center Ophthalmology Associates located in San Antonio Texas offers compassionate care for every eye condition.(MCOA) Board certified physician's offer comprehensive eyecare their team is totally dedicated to help you see better. Position Summary The Clinical Manager provides oversight of the clinical activity within the practice and handles the training of current and new technicians on exam skills, diagnostic equipment, and new clinical procedures and policies. Efficiently directs the workflow of technicians to ensure smooth patient flow. The Clinical Manager provides leadership, has excellent problem-solving skills, and is knowledgeable of applicable laws, regulations, and standards by JCAHPO and other regulatory agencies. Certified Ophthalmic Assistant (COA) minimum is required. Certified Ophthalmic Technician (COT) is preferred. Responsibilities Training: • Develop a scalable training strategy to promote skill and service excellence for ophthalmic technicians, • Implement the full training cycle: analysis, design, development, implementation, and evaluation using educational principles and training methods or activities such as tech-based learning, simulations, mentoring, on-the-job training, and case studies. Ensuring all training adheres to JCAHPO standards., • Complete annual/bi-annual skills competencies for all active ophthalmic technicians, senior technicians, lead technicians, and any other clinical staff roles, • Provide training on all new and current diagnostic equipment, • Organize, schedule, and conduct training curriculum for new hire onboarding, re-training of existing staff, the roll out of new initiatives and the use of technology to support workflow and initiatives, EMR, and practice management systems, • Maintains and updates a library of training curricula and materials, • Provide hands-on, on-the-job training within the clinical setting, • Develop needs-based training goals and objectives, • Assess instructional effectiveness and impact of training on employees, • Aid with patient flow, diagnostic testing, and technician exam components as needed, • Responsible for onboarding of new clinical hires, with focus on skills that may need refining, • Conducts new hire 90 day and annual performance reviews for clinical staff, • Responsible for the disciplinary actions and terminations of employees in conjunction with Human Resources, • Maintain staff training records: audit training records to ensure all evidence of training, certifications, licenses, and credentials are current, • Build a team of trainers and other support staff to support training initiatives, • Certified Ophthalmic Assistant (COA) minimum is required. Certified Ophthalmic Technician (COT) is preferred., • 5 years Ophthalmology experience preferred, • Minimum of 3- 5 years of progressively responsible operations experience in a clinical healthcare environment required, • High School Diploma required, advanced degree preferred, JCAHPO certification required, • Experience conducting or developing training program(s) preferred, • Proven ability to educate and train clinical staff, • Ability to travel via car, plane, or bus as needed, up to 50% of the time Company Benefits We offer a competitive benefits package to our employees: • Medical, • Dental, • Vision, • 401k w/ Match, • HSA/FSA, • Telemedicine, • Employee Discounts and Perks, • Employee Assistance Program, • Group Life/AD&D, • Short Term Disability Insurance

🩺 Veterinarian Medical Director Opportunity | San Antonio, TX Up to $220K Base + $50K Sign-On + Equity + No Weekends Ready to step into a leadership role where you’re valued, supported, and exceptionally rewarded? We’re seeking a confident, passionate DVM to lead a thriving small animal hospital in north-central San Antonio as Medical Director. This is your opportunity to combine clinical excellence with meaningful leadership — without sacrificing work-life balance. 💰 Exceptional Financial Package • $150,000 – $220,000 base salary, • $50,000 sign-on bonus, • Free equity, • No negative accrual, • 401(k) with matching, • 529 College Savings Plan, • Student loan repayment support 🏥 Comprehensive Health & Wellbeing • Medical, dental, vision & life insurance, • Paid parental leave, • Flexible schedule options, • 4-day work week (7:30am – 5:30pm available), • No weekends, • Generous PTO 📚 Professional Growth & Leadership Development • Ongoing investment in your development, • Work alongside board-certified clinicians, • CE allowance + dedicated CE PTO, • Paid professional liability coverage, • DEA & State Licensure fees covered 🐾 The Role This is more than a clinical position. As Medical Director, you will: • Lead and mentor a skilled veterinary team, • Oversee medical standards and protocols, • Collaborate on hospital growth strategy, • Shape a positive, high-performing culture, • Balance hands-on clinical work with leadership impact 🏨 The Hospital • Digital radiography, ultrasound & laser therapy, • In-house lab, pharmacy & diagnostics, • Strong, tenured technician & management team, • Services include wellness, surgery, dentistry, radiology, behavior & rehabilitation, • Collaborative, growth-focused culture 🌇 Why San Antonio? San Antonio offers: • Affordable cost of living, • Lower median home prices, • Mild winters, • Excellent schools, • Family-friendly communities, • Major employers including Joint Base San Antonio, • Rich history, culture & recreation in the iconic “Alamo City” 🚀 Ready to Lead? If you're looking for a Medical Director role that offers financial strength, real work-life balance, and long-term growth — let’s connect. 📩 Message me directly to arrange a confidential conversation.

About the Company Front Page Agency is currently expanding and seeking ambitious candidates interested in business consulting and sales development within the telecommunications industry. We work directly with major telecom providers to help them expand into new markets, increase customer acquisition, and improve overall revenue performance. Because our clients operate in a multi-billion-dollar sector, they rely on our firm to deliver measurable growth. About the Role This role is designed as a training position that prepares individuals for future consulting and management roles within our organization. You will be trained on how to generate revenue for a client, understand consumer behavior, and apply business strategy in the field. Our program teaches you how sales, marketing strategy, and operational consulting work together to grow a company. This is not a desk job. It is a hands-on learning role where you develop practical business skills that most graduates never receive. Responsibilities • Work directly with customers regarding telecom services, • Generate new business and support client market share growth, • Present service options and answer customer questions, • Track acquisition and retention metrics, • Attend daily team training and coaching sessions, • Assist senior consultants with territory development Qualifications No prior experience required: Customer service, retail, hospitality, or athletics backgrounds tend to excel. Required Skills • Strong communication skills, • Competitive and goal-oriented mindset, • Coachable attitude, • Reliable and professional, • Interest in leadership and business development Preferred Skills Successful trainees move into: Senior Consultant → Team Lead → Assistant Manager → Manager Pay range and compensation package Year 1 earnings $100,000+ • Base pay plus uncapped performance bonuses, • Paid training, • Fast promotion opportunities, • Leadership development, • Travel opportunities Equal Opportunity Statement We are specifically looking for individuals who want to build a long-term career, not just temporary employment. Apply now! Limited openings available.

Job Description National Account Manager Location: Southeast / Sunbelt Region (Remote Home Office) Territory: Florida, Texas, Alabama, Mississippi, Arkansas, and Oklahoma Reports to: VP of Sales – Sunbelt States Travel: 40–50% About Bridor USA Bridor USA is a global leader in premium European-style bakery products, supplying high-quality breads and pastries to restaurants, hotels, airlines, and foodservice operators. Known for combining traditional French baking expertise with large-scale production capabilities, Bridor is expanding its presence across the U.S. foodservice market. We are seeking a driven, results-oriented National Account Manager to grow Bridor’s presence with Quick Service Restaurants (QSR), fast-casual concepts, and national/regional restaurant chains throughout the Southeast / Sunbelt region. This is a true hunter role—you will be opening new accounts, developing long-term partnerships, and navigating complex distributor, broker, and GPO networks. Candidates must reside in Florida, Texas, Alabama, Mississippi, Arkansas, or Oklahoma. #LI-DNI Key Responsibilities * New Business Development: Identify, target, and secure new QSR and chain restaurant accounts within the territory * Account Management: Build and maintain strategic relationships with national and regional chains, distributors, brokers, and airline catering partners * Sales Cycle Ownership: Lead the full sales process from prospecting and presentations to negotiation and closing * Distributor & Broker Collaboration: Work closely with distributors and brokers to drive product placement, menu development, and national rollouts * GPO Strategy: Understand and leverage Group Purchasing Organization relationships and contract structures to support account growth * Customer Engagement: Conduct product presentations, sampling programs, menu ideation sessions, and business reviews with chain decision-makers * Market Intelligence: Track competitor activity, emerging concepts, and market trends to identify new growth opportunities * Strategic Planning: Develop annual account plans and territory strategies to maximize revenue and market share Candidate Requirements – Must-Have Skills & Experience * Proven QSR / Chain Sales Experience: 5–10 years selling directly to QSRs, fast-casual, or national restaurant chains * Hunter Mentality: Demonstrated success opening new accounts, developing pipelines, and exceeding aggressive sales targets * Distributor & Broker Expertise: Experience working effectively with distributors and brokers in the foodservice industry * GPO Knowledge: Understand national purchasing agreements, contracts, and how to leverage GPO relationships * Relationship-Building: Able to influence decision-makers across procurement, culinary, supply chain, and executive leadership * Persuasive Communication: Exceptional presentation, negotiation, and storytelling skills that convert opportunities into closed business * Industry Insight: Familiarity with airline catering or travel hospitality accounts is a plus * Strategic Mindset: Capable of developing actionable account plans and territory growth strategies * Self-Starter: Comfortable working independently in a remote/home office environment, managing multiple priorities Technical / Practical Requirements * Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) * Understanding of food safety and quality standards (GMP, HACCP, BRC) Why Join Bridor? * Be part of a global, premium bakery brand experiencing tremendous U.S. growth * Opportunity to manage large, national foodservice accounts and shape strategic initiatives across the Southeast * Work autonomously with strong support from a collaborative leadership team * Competitive compensation with annual performance-based bonus * Monthly car stipend for field travel * Health, dental, and vision insurance * 401(k) with company match * Paid time off and holiday schedule * Career development opportunities in a rapidly expanding company

Community: Texas Support Center Address: 3501 Olympus BoulevardDallas, Texas 75019 Pay Range $235,200.00-$341,200.00+ Annual Drive Performance. Lead Integration. Elevate Operations. At Lifespace, we don’t just operate communities, we create environments where residents thrive and teams deliver exceptional experiences every day. As our Vice President, Community Operations, you’ll serve as a strategic, execution-focused leader partnering with our Chief Operations Officer to drive performance, consistency, and growth across our portfolio. If you’re a hands-on leader who can move seamlessly between strategy and execution, this is your opportunity to make enterprise level impact. What You’ll Do Enterprise Operations Leadership • Drive operational performance, consistency, and execution across all communities, • Establish and monitor KPIs across expense management, service delivery, and resident experience, • Lead integration of newly acquired communities from due diligence through stabilization, • Build and execute a repeatable integration playbook with clear milestones and accountability, • Serve as a trusted partner and operational advisor to the COO, • Deliver executive-level reporting and insights for decision-making, • Lead enterprise procurement strategy to drive cost efficiency and quality outcomes, • Oversee vendor selection, negotiation, and performance management, • Develop and implement enterprise operating standards and SOPs, • Drive compliance, audit readiness, and consistency across communities, • Lead and develop direct reports across plant operations, lifestyle, and operational support, • Build a culture of accountability, ownership, and continuous improvement, • Ensure alignment between enterprise priorities and community-level execution What You Bring • Bachelor’s degree required; advanced degree preferred, • 10+ years of progressive operational leadership experience (senior living, healthcare, or multi-site service environments preferred), • Proven experience leading integrations, acquisitions, or large-scale operational transitions, • Strong background in procurement, vendor management, or cost strategy, • Demonstrated success leading teams and driving cross-functional execution, • Ability to operate at both strategic and tactical levels with equal effectiveness Ready to Lead at the Enterprise Level? If you’re a strategic operator who thrives on driving performance, leading change, and delivering results, we want to connect. Apply today and help shape the future of Lifespace Communities. Lifespace has successfully served older adults for 50 years, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace team members, get ready to ignite your life and experience Our Space. COMPANY OVERVIEW: Lifespace Communities, based in Dallas, Texas, is one of the nation’s top 10 largest nonprofit senior living organizations. Founded in 1976, Lifespace Communities owns and operates 15 continuing care retirement communities in seven states, serving more than 5,200 residents and employing over 4,500 team members. The organization is committed to creating communities where people are empowered to live their aspirations. Equal Opportunity Employer If you are excited to learn and grow, be excellent, thrive with your team and deliver personalized experiences you'll enjoy your career with us!

About Morada Senior Living: Morada Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Texas, Oklahoma, New Mexico, and Colorado. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents. Base Salary + Commissons = Total Earnings Potential $100k+ Summary The Director of Sales (DOS) manages the sales operations of the community. The focus of the DOS is connecting with prospective residents through multi-communication platforms to inspire prospective residents to move into the community. The DOS connects with new inquiries, existing inquiries with the goal of converting these leads to move-ins to achieve occupancy targets. Utilizes industry trends, and knowledge of local competitors to create successful sales tactics. The success of the DOS is measured in multiple ways, including sales conversions, revenue optimization, move-ins, and average daily occupancy. Responsibilities Sales • Interacts with all leads provided through multiple channels including advertising, public relations, referral, or personal contact and convert those leads into residents of the community using professional selling skills and our sales process., • Builds customer focused relationships by advancing the lead through the sales process and gaining customer commitment., • Executes all facets of the Sales Playbook (Sales System) including proper discovery, overcoming objections, and closing techniques to achieve budgeted occupancy and net revenue., • Manages the sales tracking reports and provides daily updates and conveying all activities to the Executive Director, • Conducts weekly strategy and advisory meetings with the Executive Director., • Communicates sales results to key stakeholders a minimum of one week., • Consistently conducts on-site walk throughs of the community to ensure the tour path and model rooms are ready for company., • Plans and executes local sales events to generate and convert leads., • Pulls management reports on sales activities, leads, move ins, conversions, and critical success factors., • Tracks leads, keeping accurate records on all leads and prospects and all sales activities using a CRM., • Conducts quarterly competitive market research including established communities and new/upcoming communities, product ranking and analysis and accurately reports data into the competitive market analysis tool., • Prepare general market analysis and develop methodologies for tracking prospective residents and referral sources., • Identifies competitive opportunities and threats and presents strategic alternatives to the Executive Director and Regional Sales Leadership., • Strives to meet predetermined monthly sales goals., • Determines which revenue drivers to utilize, including pricing, incentives, inventory management, to optimize net revenue and achieve budget., • Uses selling skills with prospective residents to achieve “everyday matters” revenue optimization., • Analyze and interpret sales metrics to make recommendations on business operations to improve community NOI., • Identifies and develops an effective network of non-paid referral sources to generate leads and move-ins., • Plans and executes monthly presentations to professional referral sources., • Leads monthly referral development meetings with ED and appropriate executive team members for the purpose of utilizing all community resources to expand the referral network., • Reviews and facilitates the Move-In Packet with the resident and/or family., • Facilitates and coordinates the Resident Assessment with the clinical team., • Oversees and manages the move-in process to ensure a smooth transition into the community., • Ensures all state mandated paperwork and forms are completed on or before the move-in date by the family and/or resident., • Keeps abreast of professional development in the field by reading, attending conferences and training sessions., • Always acts professionally and honestly in the representation of the Community concept of senior living., • Actively participates in all community leadership meetings and functions., • Bachelor’s degree in marketing, Business, Public Relations, or related field preferred., • Two years in marketing/sales in senior living setting preferred., • Proficient in Microsoft Office (Word, Excel, Outlook, Power Point) In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. EOE D/V

Title: UX Designer Location: Primary: Irving, TX; Secondary: Charlotte, NC Contract position Description: We are seeking a highly experienced Senior UX Designer with 10+ years of expertise in creating user‐centered digital experiences and a strong foundation in UI development. This role requires a strategic design leader who can drive product vision, mentor teams, and collaborate deeply with engineering to ensure seamless execution. The ideal candidate combines advanced UX thinking with hands‐on UI implementation skills to bridge the gap between design and development. Key Responsibilities • Lead the end‐to‐end UX strategy for complex products, from discovery and research through prototyping, testing, and final delivery., • Translate business goals and user needs into intuitive, elegant, and scalable design solutions., • Create detailed user flows, wireframes, interaction models, and high‐fidelity UI designs., • Partner with product, engineering, and leadership teams to influence product direction and roadmap decisions., • Conduct and oversee user research, usability studies, heuristic evaluations, and data‐driven design improvements., • Build interactive prototypes using tools such as FIGMA, Sketch, Adobe XD, or Axure., • Contribute to UI development using HTML, CSS, JavaScript, and modern frameworks (React/Angular preferred) to support implementation and ensure design fidelity., • Collaborate closely with front‐end engineers to validate feasibility, refine interactions, and maintain design quality., • Lead the creation, maintenance, and evolution of design systems and component libraries., • Mentor and guide junior and mid‐level designers, fostering a culture of design excellence and continuous improvement., • Advocate for accessibility, inclusive design, and UX best practices across the organization. Required Skills & Qualifications • 10+ years of professional experience in UX design, with a strong portfolio demonstrating complex, end‐to‐end design work., • Expertise in UX tools such as FIGMA, Sketch, Adobe XD, or similar., • Strong UI development skills with HTML5, CSS3, JavaScript, responsive design, and component‐based UI principles., • Deep understanding of interaction design, information architecture, and user psychology., • Proven experience conducting user research and applying insights to design decisions., • Ability to lead cross‐functional workshops, design reviews, and strategic discussions., • Strong communication, storytelling, and stakeholder‐management skills., • Experience working in Agile/Scrum environments. Preferred Qualifications • Experience with modern front‐end frameworks (React, Angular, Vue)., • Background in design systems, pattern libraries, and scalable UI architecture., • Familiarity with WCAG accessibility standards and inclusive design methodologies., • Experience in enterprise, SaaS, fintech, or large‐scale product environments., • Knowledge of motion design, micro‐interactions, or visual prototyping.

About the role: As a Campus Recruiter for TQL, you will be responsible for managing, developing, and coordinating on-campus recruiting activities at multiple Universities. Your focus will be to build relationships with organizations and students on campus that will yield full-time hires within the TQL organization. You’ll act as a liaison between Corporate and Regional Sales Recruitment Teams and will be responsible for expanding previously developed relationships at top yielding universities. As our campus subject matter expert, you’ll become the “go to” within the Recruiting Department for all things campus related. We pride ourselves on our sense of urgency and our ability to drive results. What’s in it for you: • $45,000 base salary + quarterly bonus potential, • Paid training and structured mentoring program, • Personalized career path with 100% of department leadership promoted from within, • Opportunity to assist in the growth and development of an organization’s campus strategy from the ground up, • Comprehensive benefits package, • Health, dental and vision coverage, • 401(k) with company match, • Perks including employee discounts, financial wellness planning, tuition reimbursement and more, • Certified Great Place to Work with 900+ lifetime workplace award wins What you’ll be doing: • Become an expert in recruiting top campus talent, • Contribute to the growth of the business by identifying and delivering qualified candidates for TQL’s Sales & Corporate careers, • Ability to take previously established Campus contact relationships to the next level by focusing on candidate producing relationships with faculty/professors on assigned campuses, • Effectively communicate to recruiting teams on campus recruiting strategies and initiatives, • Creatively find outlets to increase strength of relationships and reach on campus through professors, coaches, student group leaders, career development offices and additional college officials, • Source candidates through all campus recruitment activities, campus platforms, social media, and job boards, • Participate in job fairs, presentations and other campus events year round, • Develop and maintain strong relationships with your peers and recruiting leadership, • Work alongside Marketing to help campaign and increase word of mouth on campus to underclassmen, • Create, promote and execute job shadow programs, • Track and drive metrics and monitor results to meet campus hiring goals, • Entry, maintenance, and data integrity for applicant tracking system and college recruiting reporting What you need: • Bachelor’s degree required, • Recruiting experience preferred, but no experience is required, • 0-3 years of professional experience, preferably in campus recruiting, • Thrive in a metrics-driven environment, • Highly motivated with a hall of fame work ethic, • Strong problem-solving skills with ability to think strategically, • Excellent communication and interpersonal skills, • Ability to successfully interact with professionals at all levels, internal and external, • Ability to enthusiastically promote company to potential employees, • Willing to travel up to 80% during peak campus recruiting season Where you'll be: 1320 Greenway Dr. Suite 300, Irving, TX 75038 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

This position reports directly to the Chief Human Resources Officer and provides strategic HR partnership to the SVP, Global Manufacturing and the manufacturing leadership team, as well as execution leadership to the geographically based HR teams that support manufacturing and field populations. Responsibilities: This role is responsible for the development and execution of a human capital plan and people agenda for the Global Manufacturing team. The human capital plan translates the performance and strategic requirements of the global manufacturing organization into plans across the following areas: • Organization design and effectiveness, • Workforce planning and capabilities, • Workforce engagement, • Labor relations strategy, • Executive development and coaching, • Roll-ups and calibration processes for performance, pay, and talent This role also leads the regional HR leaders (Americas, EMEA, China, and Asia outside China), who oversee site-based HR Business Partners. Site-based HR Business Partners generally support manufacturing site leadership teams and/or field offices (e.g., Shared Services Centers), as well as provide local support for other Business Unit or functional initiatives. Key responsibilities include: • Partnering with manufacturing sites or Shared Services site leadership teams to manage change, • Workforce planning at the site level, • Leading key processes such as performance management, talent review, and pay planning, • Managing labor relations, • Supporting functional changes, transformations, or organizational projects (e.g., sales, IT, finance), as guided or requested by Global Business Unit and functional HR Business Partners, • Supporting on-site conversations or communications as requested by Global Business Unit or functional HR Business Partners Key Competencies • Adaptability/Flexibility, • Business Acumen, • Collaboration, • Communication, • Critical Thinking and Decision Making, • Driving for Results Qualifications: • Bachelor’s degree in Human Resources, Business, or a related field required, • Previous experience leading a global HR team within a multi-site, multi-region manufacturing organization, • 15+ years of experience in a progressive HR environment, • Demonstrated experience driving transformational change in complex manufacturing environments, • Strong business acumen with the ability to interpret financial data and assess the financial impact of people decisions, • Experience leading teams that manage labor relations and labor contracts in the U.S. and internationally, • Quarterly international travel plus domestic travel as needed Celanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We support sustainability by responsibly managing the materials we create and growing our portfolio of sustainable products to meet customer and societal demand. We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese Corporation employs more than 11,000 employees worldwide with 2024 net sales of $10.3 billion. For more information about Celanese Corporation and its product offerings, visit .

Performance Expectations • Enhance the existing college planning methodology within the first 6 months., • Maintain a regular cadence of content updates to reflect current admissions developments., • Bachelor’s degree required; Master’s degree in Education, Counseling, or related field preferred., • 5+ years of direct experience in college admissions, college counseling, or independent educational consulting. Candidates with fewer years will be considered if they demonstrate exceptional depth of knowledge., • Demonstrated expertise in selective college admissions processes, including application strategy, essay development, extracurricular positioning, and testing., • Current, working knowledge of the college admissions landscape, including recent policy shifts, institutional priorities, and emerging trends., • Proven ability to build frameworks, write clearly, and translate complex expertise into practical, repeatable processes for non-experts., • Excellent communication and presentation skills; comfortable leading webinars, creating written content, and speaking at industry events., • Prior experience as a university admissions reader or officer at a selective institution, • Experience as a high school counselor at a well-regarded public or private school with a strong college-going culture., • Independent educational consulting experience, including client-facing advising and program development., • Membership or involvement in NACAC, IECA, or state ACAC affiliates., • Experience with scholarship advising and merit aid strategy., • Familiarity with the franchise business model or multi-location service delivery.

Position Overview We are seeking a dedicated and experienced Senior Donor Relations & Stewardship Specialist to join our team and play a crucial role in strengthening our relationships with supporters. Reporting to the Manager of Donor Relations, the Senior Donor Relations & Stewardship Specialist supports the Office of Development by ensuring donors are consistently informed about the impact of their contributions, confident that their philanthropic intent is honored, and meaningfully engaged through thoughtful, timely stewardship. This role ensures donors are recognized in ways that align with their preferences and the significance of their support. Working collaboratively with Development Officers, Finance, Programs, Marketing & Communications, and executive leadership, this position helps deliver comprehensive stewardship experiences that reinforce trust and foster long-term engagement. Serving as a senior-level stewardship professional, this role is responsible for executing high-impact donor stewardship strategies in close partnership with the Manager of Donor Relations & Stewardship. The Specialist acts as a key lead for donor impact reporting, recognition strategy and execution, and high-touch engagement efforts for top-tier and high-profile donors. While this position does not have direct supervisory responsibilities, it plays a vital leadership role in advancing team priorities by leading complex stewardship initiatives, enhancing donor communication practices, and supporting strategic engagement efforts at the highest levels of the organization. Responsibilities • Partners with the Manager of Donor Relations & Stewardship to implement comprehensive stewardship plans for major and principal-level donors., • Serves as point-lead on the preparation and delivery of personalized donor impact reports, ensuring accuracy, clarity, and alignment with donor intent., • Drafts executive-level acknowledgment letters, recognition language, and stewardship correspondence., • Coordinates stewardship touchpoints for high-profile donors, including customized updates, recognition pieces, and milestone communications., • Assists in the planning and execution of stewardship-related elements within donor events and cultivation experiences., • Oversees the coordination and preparation of endowment and restricted fund impact reports (minimum bi-annually or as required)., • Partners with Finance and Programs to gather expenditure and programmatic data., • Translates complex financial data into donor-centered narratives., • Ensures reporting timelines are met, and documentation is properly archived within CRM system., • Recommends refinements to reporting templates and processes to improve donor clarity and operational efficiency., • Maintains and strengthens stewardship tracking within donor management systems (e.g., Blackbaud CRM)., • Documents stewardship activities, reporting schedules, and donor preferences accurately and consistently., • Supports the Manager in monitoring acknowledgment benchmarks and stewardship performance metrics., • Assists in identifying gaps or risks in stewardship process flow and recommends improvements., • Helps ensure confidentiality and secures handling of sensitive donor information., • Collaborates closely with Philanthropic Advisors to align stewardship touchpoints with moves management strategies., • Works with Marketing & Communications to align donor impact storytelling with enterprise messaging., • Prepares donor briefing materials and background summaries to support executive engagement., • Builds trusted relationships across Development, Finance, Programs, and leadership teams., • Maintains working knowledge of national best practices in donor stewardship and impact reporting., • Supports the Manager in strengthening stewardship infrastructure, templates, and workflows., • Assists in refining acknowledgment processes to ensure timeliness and personalization., • Participates in strategic discussions related to donor engagement and stewardship enhancements., • Performs other job-related duties as assigned. Competencies • Knowledge of: Advanced donor stewardship practices, endowment and restricted fund administration, philanthropic compliance and donor intent standards, CRM systems and stewardship documentation, nonprofit fundraising environments; the mission and programs of the Scouting America and the National Scouting America Foundation; tax implications of charitable giving; and philanthropic trends and research., • Skill in: Executive-level written and verbal communication, including donor-centered storytelling and high-touch correspondence; relationship building supported by active listening and emotional intelligence; project management and organization across multiple high-level deadlines; data analysis and report synthesis; proficiency in Microsoft Office and donor management systems; and effective cross-departmental coordination to ensure accurate and timely stewardship execution., • Ability to: Communicate effectively with donors, volunteer leaders, executive leadership, and colleagues across the organization; cultivate trust and rapport with high-profile donors; operate with discretion and professionalism in donor-sensitive situations; exercise independent judgment while aligning with Manager direction; balance strong attention to detail with strategic awareness; work both independently and collaboratively; manage priorities in a fast-paced, deadline-driven environment; handle confidential information appropriately; travel up to five percent as needed; and demonstrate commitment to the mission of Scouting America and the Foundation. Education Bachelor’s Degree in Business Administration or a related field from an accredited college or university. Qualifications • Minimum of 4 years of philanthropic operational experience (e.g. administration, project management, donor research, donor relations, donor events, and gift proposal formation for philanthropic donors and prospective donors, etc.)., • Must pass a criminal history background check. Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements Preference • Experience supporting C-suite or executive donor engagement, experience coordinating stewardship for high-net-worth individuals, experience working in a national nonprofit organization, a working knowledge of Scouting America-supported software systems (Blackbaud CRM.)

PMO Manager Type: Direct Hire / Permanent Location: Irving, TX Work Setting: Hybrid Our client is seeking an experienced PMO Manager to lead enterprise portfolio management and support strategic, business-focused initiatives across multiple divisions. This position will ensure projects align with organizational goals while establishing standards, improving processes, and providing leadership visibility into project performance. This is a business-side PMO position focused on operational and organizational initiatives rather than deeply technical IT project delivery. The ideal candidate will have strong experience in portfolio management, PMO governance, process documentation, and stakeholder collaboration. Key Responsibilities • Manage enterprise project portfolio oversight, ensuring initiatives align with organizational strategy and leadership priorities, • Oversee and coordinate business-focused projects, programs, and strategic initiatives across multiple divisions, • Monitor resource allocation and team capacity to support successful project delivery, • Establish and maintain project management standards, methodologies, and tools, • Provide executive-level reporting and visibility into project status, risks, and performance, • Develop and maintain operational documentation, including workflows, governance guides, and procedural documentation, • Support continuous service improvement (CSI) initiatives, including facilitating post-incident reviews and implementing operational improvements, • Help maintain the organization’s knowledge management resources, including internal documentation libraries and learning materials, • Partner with stakeholders to translate business goals and workflows into clear procedural and technical documentation Required Skills & Experience • 5+ years of experience in portfolio management, project management, or PMO leadership, • Experience managing or supporting a Project Management Office (PMO), • Advanced proficiency in the Microsoft productivity suite, including:, • Word, • Excel, • PowerPoint, • Microsoft Planner (Premium Edition), • Visio (or Lucidchart), • Experience using Microsoft Planner to manage projects or portfolios, • Strong technical writing and documentation skills, • Ability to collaborate with stakeholders and document business processes, procedures, and workflows, • Experience supporting continuous improvement or service improvement initiatives Preferred Qualifications • Familiarity with ITIL Continuous Service Improvement (CSI) practices, • Experience facilitating Post-Incident Reviews (PIRs) and implementing process improvements, • Background in business analysis or process improvement, • Experience with business process automation (BPA) initiatives Ideal Candidate The ideal candidate has experience working within a PMO environment and enjoys building structure through governance, documentation, and process improvement. This individual should be comfortable working with business stakeholders and supporting enterprise-level initiatives in a non-technical, operations-focused environment.

Position Overview Scouting America is seeking a visionary and strategic leader to serve as Vice President, Scouting University. This executive-level role is responsible for leading the organization’s enterprise-wide learning and development strategy to ensure employees, commissioned professional scouters, volunteers, and scout leaders receive impactful, mission-aligned training and leadership development. Reporting to the ACSE, Executive Vice President & Chief Administration Officer, the VP, Scouting University serves as the organization’s senior learning leader, overseeing the design, delivery, evaluation, and continuous improvement of learning initiatives that support operational excellence, leadership readiness, and long-term talent development. This position partners closely with executive leadership to align learning strategies with Scouting America’s mission, business objectives, and evolving organizational needs. This is an on-site position based in our Irving, TX office. Responsibilities • Partners with internal subject matter experts to develop and deliver appropriate training for each topic. Communicates best practices for adult learning., • Coordinates with technology and information users and subject matter experts to create a learning and knowledge management strategy, structure for learning, and delivery systems to broaden knowledge availability., • Provides overall direction to Scouting University department. Secures approval using a cost/benefit analysis prior to any initiative. Develops controls, budgets, and measurements to monitor and report on progress. Operates in a financially efficient and effective manner., • Responsible for the performance, development and productivity of the Scouting University staff, vendors and consultants., • Leads the meetings management function of the National Council., • Performs other job-related duties as assigned. Competencies • Knowledge of: How adults learn, instructional design models, and various training methodologies (e.g., blended learning, microlearning, experiential learning); Learning Management Systems (LMS), knowledge management platforms, virtual learning environments, and content authoring tools; performance consulting, budgeting, cost-benefit analysis, fiscal controls, and linking learning metrics to organizational performance and return on investment (ROI); how learning integrates with broader talent strategies, including succession planning, performance management, and career pathing., • Skill in: Translating organizational goals into long-term learning strategies and execute complex, long-range initiatives; leading and develops a team (staff, vendors, consultants), managing departmental operations, and providing clear direction; forging and maintaining relationships with diverse groups (internal leadership, volunteers, vendors, external educational/government entities); overseeing the design and development of diverse training materials for various audiences (employees, professionals, volunteers); utilizing highly effective written and verbal communication skills for presenting strategy, business cases, and results to executive leadership and diverse audiences., • Ability to: Design and establish benchmarks, collect and analyze data, measure the impact of training, and use metrics to drive continuous improvement; Identify knowledge gaps, propose creative solutions, and implement learning structures and delivery systems to broaden knowledge availability; partner with Subject Matter Experts (SMEs), technology/information users, and functional leaders across the organization; manage multiple large-scale projects, budgets, and operational controls simultaneously for an organization with a complex stakeholder structure (paid staff and volunteers). Qualifications • Minimum of 8-10 years of experience in a senior leadership or management role (Director/VP level) with responsibility for managing staff, budgets, and enterprise-wide learning strategy., • Extensive experience in developing and implementing long-term learning and knowledge management strategies that align with organizational goals., • Proven track record of selecting, implementing, and managing Learning Management Systems (LMS) and knowledge management solutions., • Experience training and managing programs for diverse audiences, including professional staff, managers, and a large volunteer base., • Experience collaborating with external partners (vendors, universities) is essential., • Experience in a large, complex non-profit or volunteer-driven organization is a significant plus, given the need to train both paid employees and volunteer leaders., • Must pass a criminal history background check. Licenses Relevant professional certifications such as ATD Certified Professional in Learning and Performance (CPLP) preferred. Preference Master’s Degree in Instructional Design, Organizational Development, Education Technology, or an MBA.

The Digital Technical Partner is a senior leadership role that leads enterprise-scale digital transformation, owns client relationships, and drives excellence and drives revenue growth. This role combines the depth of a Principal Technical Architect with the accountability of an Engagement Manager. The individual will lead digital modernization initiatives across cloud platforms, applications, integrations, and emerging technologies, guiding clients through complex transformations from legacy ecosystems to modern, scalable, and secure digital architectures. This role owns the overall digital engagement across delivery, solutioning, staffing, financials, governance, and long-term client success. Key Responsibilities Client Engagement & Digital Strategy • Act as a trusted digital advisor to senior client stakeholders, aligning digital transformation initiatives with business strategy and measurable outcomes., • Lead discovery sessions and whiteboarding workshops to define digital, application, cloud, and platform modernization roadmaps., • Define and govern enterprise digital architectures, including cloud-native platforms, application modernization, integration patterns, APIs, and platform ecosystems., • Review and approve solution designs, architecture standards, and technology roadmaps for scalability, security, resilience, and performance., • Own revenue growth targets for assigned accounts and portfolios., • Lead pre-sales activities, including solutioning, proposal development, effort estimation, and executive-level presentations., • Identify, shape, and convert new opportunities across digital engineering, cloud, platform modernization, and transformation services., • Own end-to-end engagement execution across delivery governance, financials, resourcing, risk management, and timelines., • Ensure digital programs are delivered within scope, budget, and quality expectations., • Lead, mentor, and scale cross-functional teams including architects, engineers, and delivery leaders., • Drive staffing strategy, team performance management, and leadership development., • Ensure digital solutions comply with enterprise security, regulatory, and risk management standards., • Guide clients on secure architecture design, operational resilience, and compliance in regulated environments. Required Qualifications • Bachelor’s or master’s degree in computer science, Engineering, Information Systems, or a related field., • Extensive experience leading digital transformation, cloud adoption, and application modernization initiatives., • Strong track record of client ownership, engagement leadership, and revenue growth., • Deep understanding of enterprise and solution architecture, cloud-native design principles, integration strategies, and modern engineering practices., • Strong exposure to Banking and Financial Services or other highly regulated industries., • Excellent executive communication, stakeholder management, and negotiation skills., • Proven ability to lead large, cross-functional teams and complex client programs.

FleetPride is seeking a highly analytical, curious, and results-driven marketing data scientist to join our marketing team. In this role, you will help shape marketing and commercial strategy through advanced analytics, machine learning, experimentation, and modern AI-enabled tools. A critical focus of this position is solving the "Online-to-Offline" puzzle by developing sophisticated models to connect digital engagement with physical outcomes across our national network of retail branches and service centers. You will work across a wide range of initiatives, including customer acquisition, retention, segmentation, promotion optimization, forecasting, and marketing effectiveness. The ideal candidate brings strong statistical and technical skills, a practical business mindset, and the ability to translate complex data into actionable recommendations. This role will also help advance FleetPride’s use of modern data science capabilities, including cloud-based modeling, ML workflows, generative AI tools, and privacy-aware measurement. This role focuses on measurement, experimentation, and analytical decision partnership rather than day-to-day media buying or primary ownership of marketing-platform administration. Responsibilities • Experimentation & Measurement: Lead test design and analysis, including A/B testing, market selection, incrementality testing, media mix modeling, holdout design, and final readouts to measure business impact., • Business Partnership: Collaborate closely with marketing, ecommerce, and other digital business stakeholders to solve problems, identify opportunities, and drive data-informed decisions., • Reporting and Analytics: Establish and maintain reporting and performance review KPIs such as ROAS, CPA, LTV, unit economics and contribution metrics across both customer acquisition and retention., • Data & Platform Integration: Partner with IT teams to define data requirements, validate data quality, and enable reliable datasets from GA4/BigQuery and advertising platforms for analysis, measurement, and decision-making., • Predictive & Analytical Modeling: Develop and adapt predictive, statistical, and optimization models to support initiatives across customer acquisition, activation, engagement, retention, promotion planning, and channel performance., • AI & Advanced Analytics: Apply modern AI and machine learning techniques, including LLM and generative AI tools where appropriate, to improve analysis, workflow efficiency, insight generation, and decision support., • Data Science Execution: Execute end-to-end projects by scoping business objectives, designing analytical approaches, building models, validating results, and delivering measurable solutions., • Insight Communication: Communicate findings clearly through visualizations, presentations, and written summaries, translating complex analyses into practical business recommendations. Qualifications & experience • 3+ years of relevant professional experience applying advanced analytics or data science to business problems with measurable impact., • Strong knowledge of statistical methods, hypothesis testing, regression analysis, causal inference, forecasting, and experimental design., • Demonstrated ability to independently scope, prioritize, and deliver analytical work with limited day-to-day technical oversight., • Hands-on experience working with large, complex datasets and building predictive models in cloud or distributed computing environments., • Proficiency in Python and SQL for data analysis, modeling, and workflow development., • Experience with cloud-hosted data platforms such as Google Cloud Platform, AWS, or similar environments., • Familiarity with marketing analytics, customer behavior analysis, campaign measurement, customer segmentation, and customer lifecycle concepts., • Comfort collaborating with IT on tracking and data pipelines, including server-side tracking, conversion APIs, and Online-to-Offline measurement., • Experience translating ambiguous business questions into structured analytical plans and practical solutions., • Proven ability to quickly learn and leverage emerging marketing technologies, particularly AI-based measurement and optimization models., • Strong communication skills, with the ability to work cross-functionally and explain technical concepts to business stakeholders., • Bachelor’s degree in Data Science, Statistics, Computer Science, Engineering, Economics, Operations Research, or a related field; advanced degree preferred. PREFERRED QUALIFICATIONS • Experience supporting ecommerce, retail, distribution, or other customer-focused commercial organizations., • Experience with marketing measurement, attribution, incrementality testing, media optimization, or promotion analytics., • Experience measuring marketing impact across both digital and offline outcomes, including branch visits, phone calls, and offline revenue., • Experience building reusable analytical workflows and collaborating IT to operationalize high-value outputs., • Familiarity with web tracking, digital analytics, and modern measurement frameworks such as GA4, conversion APIs, or privacy-aware analytics environments., • Experience with AI tools and/or machine learning systems in real-world business settings., • Knowledge of data visualization and BI platforms such as Power BI, Looker, or similar tools. About FleetPride FleetPride is the nation's largest distributor of truck and trailer parts and service in the independent heavy duty aftermarket. Our network includes retail, service, distribution, and wholesale divisions, all working together to deliver unmatched value to our customers.