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Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description: Job Description Allied Universal is looking to hire a Manager. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance. QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Be at least 18 years of age with high school diploma or equivalent, • Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner, • As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws, • Display exceptional customer service and communication skills Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . C15802 Requisition ID 2025-1457234

Job Description Click Here to Pre-Register for our Live Opportunity Meeting MUST HOLD A VALID INSURANCE PRODUCERS LICENSE PRIOR TO APPLICATION Our Agency is currently seeking experienced former Lincoln Heritage & Senior Life Insurance Co. Agents. Are you tired of spending thousands per month on Leads? Are you tired of being told that it is just part of the business? Are you tired of having a good production week only to have a huge lead balance? If you have experienced those things with leads, then we have a solution for you. Team Nexa has an amazing program to keep the agent from going broke on leads. We have sold millions in life insurance with zero lead costs under our agencies program. The Free Survey Lead Generation System is an in-person model. As a Final Expense Sales Agent, you will be helping families by offering final expense policies to protect them for the future. Daily interaction with customers- face to face and tele sales options available. Our agency is hiring both English and Spanish Speakers. We offer: Free Survey Lead Program High Commissions Uncapped commissions paid daily Agency Owners can qualify for base salary, 401K and other benefits. No Territories. Sell and Hire in all 40 markets. Dynamic sales training, web application, Customized CRM and Easy Underwriting Company assisted lead programs for fresh, exclusive and essential to your book of business You need to offer: Current and Active Life Insurance License Responsibilities: Identify sales opportunities for final expense insurance plans Oversee a portfolio of clients Sell final expense plans that can cover the funeral and final expenses Who we are: We are Team Nexa Insurance Solutions. We are one of the fastest growing life insurance agencies in the country. We help to create and coach successful agents in all 50 states. Our motto is Stronger Together Powered by JazzHR q3Py7GoVHc

Job Description Job Purpose: The Manager reports to the Team Leader and is accountable for the effective and profitable operation of the business. The Manager’s objective is to develop successful Team Members who will in turn develop a profitable, growing business. The Manager is responsible for providing direction and control for day to day operations as well as Stylist duties. Stylist Duties: • Executes all aspects of the All Star Hair Cutting System, as well as a variety of styling techniques, • Cleans and sterilizes combs, brushes, and other equipment following manufacturer’s requirements; sharpens barber tools; and follows SCI procedures to maintain sanitary conditions in the store, • Provides support to the Sport Clips Management/Coaching Teams, • Performs consultation in order to decide what services the Client needs, • Provides services to Clients such as shampooing, cutting and styling, as desired, • Maintains a consistent relationship with Client base in order to ensure return Client visits, • Schedules Team Members using the Hourly Load report and the Scheduling Tool at least one per month, • Completes the store Weekly Sales Analysis (“WSA”) and stylists WSA and submits to the Team Leader, • Plans for and conducts performance evaluations, coaching and counseling sessions, • Controls cash, gift certificates and season tickets, • Records and submits Team Member payroll, • Maintains and ensures inventory is taken., • Performs Coordinator duties at the Reception desk, when necessary, • Operates the computer and Sport Clips point of sale programs efficiently and productively, • Skill in the use of barbering or cosmetology tools and equipment, • Thorough knowledge of hair styles, hair care products and related procedures, • High School Diploma or GED preferred, • Holds valid license issued by the state of residency, • Preferred training or certification from hair styling or cosmetology school, • Computer experience helpful, • Some managerial experience preferred Company DescriptionSport Clips is the nation's leading Men's and Boys' hair care franchise, and we like to have FUN!!! Our salons are fully-equipped for the sports enthusiast by surrounding our Clients with televisions tuned to sports and sports-themed decor. Sport Clips is seeking Licensed Hair stylist/Cosmetologist and Barber who are passionate about making our Clients feel and look good. Join our team at Sport Clips as a Hair Stylist!Sport Clips is the nation's leading Men's and Boys' hair care franchise, and we like to have FUN!!! Our salons are fully-equipped for the sports enthusiast by surrounding our Clients with televisions tuned to sports and sports-themed decor. Sport Clips is seeking Licensed Hair stylist/Cosmetologist and Barber who are passionate about making our Clients feel and look good. Join our team at Sport Clips as a Hair Stylist!

Job DescriptionDescription: Role Summary Our Senior Home Health Aides are pivotal in our efforts to provide compassionate, top-notch care to our patients in the comfort of their homes. By personifying our Mission and Values, our Home Health Aides act as a bridge to independent living for our clients who may also require assistance with activities of daily living (ADLs). From monitoring a client’s vital signs and physical or mental condition to assisting with grooming, hygiene, and chores around the house, our HHAs allow clients to maintain the familiarity - and dignity - of living at home. We are proud of the difference we make in the lives of our patients during their healthcare journeys, and we invite like-minded individuals to explore this dynamic career opportunity. Responsibilities • Supports a patient’s Plan of Care (POC) by monitoring and recording patient condition, providing support and personal services, and teaching families, • Monitors and assesses patient condition by observing physical and mental condition, intake and output, and exercise. Performs patient assessments and collaborates with the multidisciplinary care team to develop and implement a plan of care., • Contribute to the continuity of care through effective communication and partnership with the designated Care Team., • Supports patients by providing housekeeping or laundry services, shopping or other household tasks, and preparing and serving meals and snacks, • Provides personal services as needed by the client, such as bathing, dressing, and grooming, • Helps family members care for their loved one by teaching appropriate ways to lift, turn, and re-position the patient, • Interface with family members to field concerns and questions, and educate them on the patient’s treatment and aftercare needs, • Records patient information via our EMR system and notifies branch leadership of any changes or unusual conditions, • Enhances service reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to our accomplishments, • Performs on-call responsibilities and on-call services to patients/families as assigned with a minimum of 10 hours a week which may include nights, weekend and holidays., • Maintains a safe, secure, and healthy environment by following asepsis and universal precaution controls in performing client care, • Protects the agency by adhering to professional standards, home care policies and procedures, and federal, state, and local requirements, • Maintain mandatory continuing education requirements (CEUs) for the agency/licensing board.d Communication & Relationship Building • Relationship management, • Effective communication, both verbal and written, • Influencing behaviors Knowledge of the Healthcare Environment • Excellent procedure skills and clean/sterile technique, • Exemplary assessment skills, • Regulatory knowledge, • Physical stamina, • Evidence-based practice, • Patient safety and quality Professionalism • High Emotional Intelligence, • Collaborative and communicative, • Autonomy and ability to self-start, • Utmost ethical standards, • Superior hygiene and presentation of self Education & Experience Requirements • High School graduate or equivalent, • Home Health Aide Certificate or other similar certification in good standing from an accredited training course that meets the standards established by Health and Human Services, • Minimum of one year (1+) of experience as a home health aide or certified nursing assistant (CNA), • Strong English language both written and verbal, • Active CPR certification required, • Valid driver’s license, reliable transportation and insurance required

Job Description Job Title: Administrative Coordinator Reports to: Regional Director - Texas SUMMARY: Functions as a key team member responsible for performing a variety of tasks related to administrative duties and providing support to management team. DUTIES AND RESPONSIBILITIES: • Adheres to the mission of SERCO by providing administrative support for operations., • Facilitates logistical needs and communications between regional offices through online tools (Webex, Zoom, Teams, Skype, Dropbox, OneDrive, Google Docs)., • Maintains project management schedules to anticipate operational support needs and ensures deadlines are met., • Coordinates activities and schedules of events for regional offices, including staff meetings, conferences, and retreats., • Monitors, records, and routes incoming/outgoing correspondence, ensuring timely responses and follow-ups., • Assists with the preparation, proofreading, and editing of reports, presentations, and correspondence., • Maintains Regional Director’s files in an accessible and efficient filing system, ensuring easy access for distribution., • Transcribes meeting minutes and prepares follow-up action plans, tracking outcomes and expectations., • Manages social media and online communication tools to enhance coordination with regional offices and promote internal communication., • Assists with forecasting and planning the annual staff development and employee training schedule, coordinating follow-up on training initiatives., • Supports payroll processing, human resources, communications, and employee assistance efforts for the Regional Director., • Prepares and manages expenditure reports and after-travel expense reports, ensuring accuracy and timely submission., • Prepares invoices and ensures they are processed and paid in a timely manner., • Conducts corporate, government affairs, operational research, and evaluation tasks to support ongoing projects and initiatives., • Assists with procurement processes, including gathering quotes, coordinating vendor communication, and tracking procurement documents., • Supports event planning for regional and company-wide events, ensuring logistical details are managed., • Handles travel arrangements for the Regional Director and other staff, including booking accommodations, negotiating group rates with hotels, coordinating with the hotel, and ensuring all arrangements are finalized prior to staff arrival., • Assists with preparing performance evaluations, tracking staff milestones, and managing confidential HR documentation., • Ensures proper communication of updates, policies, and procedures across regional offices., • Ensures meetings are set up properly, including arranging necessary equipment and ordering food when needed., • Manages office supplies and ensures efficient use of resources within the regional offices., • Reviews management mileage and travel documents to ensure proper documentation is accurate and complete before submission., • Reviews and manages corporate card expenses and reports, ensuring proper documentation and processing., • Works closely with the fiscal department on monitoring and gathering documents, ensuring accuracy in financial reporting and compliance with audit requirements., • Performs other duties as assigned, adapting to the evolving needs of the organization. DESIRED KNOWLEDGE, SKILLS AND ABILITIES: • Excellent organizational and office management skills in a remote office environment or virtually., • Excellent word processing, spreadsheet, database, social media, online tools, workflow mapping, researching and computer skills a must. Proficient knowledge and skill in using the following software or the like: Office 365, Outlook, Word, Excel, Publisher, Powerpoint, Sharepoint, One Drive, MS Planner, Visio, Boomerang, Dropbox, Google Docs, Survey Monkey, Constant Contact, PDF Suite, Docusign, and website design Wix.com or similar, • Must have excellent writing and editing skills., • Bilingual (English/Spanish) required., • Excellent interpersonal skills., • Flexible to work in an office and home office environment., • Discretion and confidentiality with all corporate information required as well as security of pertinent data/records., • Bachelor’s degree preferred., • An equivalent combination of experience and education may substitute for degree., • Three (3) years or more experience as an Administrative Assistant for upper management positions, such as CEO, Directors, and COO., • Prior experience in supporting upper management positions desired., • Must possess and provide a valid Texas Driver’s License and Automobile Liability Insurance as required by the State of Texas., • Must have access to reliable transportation in order to travel within service area. Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. • PHYSICAL DEMANDS: While performing duties of the job, employee is occasionally required to stand; walk; sit; for long periods of time. Employee must be able to drive for extended periods of time. Employees must occasionally lift and /or move up to 25 pounds, must be able to set up display area., • WORK ENVIRONMENT: Fast paced, demanding both, physically and mentally, and in constant communication. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice. General sign off: The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies. Equal Employment Opportunity Employer

Job DescriptionDescription: COMPANY OVERVIEW CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with multiple locations throughout San Antonio and the New Braunfels area. Over the past 50 years, CentroMed has changed lives while remaining dedicated to the mission and vision of being a premier healthcare provider in the community. Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community. Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community-based program focused on providing culturally competent care for underserved populations, to a network of high-quality healthcare clinics across San Antonio and New Braunfels providing full- service health and dental care to all populations, regardless of income limitations. We are a mission focused organization that wants to be the heart of our communities. We invite you to visit CentroMed and discover how we can be your medical home. MISSION We improve lives through improving the well-being of families through high quality, compassionate health care. CORE VALUES RESPECT We treat all persons with dignity and compassion INTEGRITY We build trust through honesty, word and deed EXCELLENCE We use best practices to deliver exceptional quality care AFFORDABILITY We manage resources to provide affordable health care TEAMWORK We work together as a team in the interest of patient care JOB SUMMARY: We are searching for our next SUPER STAR ! As the Breastfeeding Peer Counselor will have the opportunity to educate pregnant mothers and families about the benefits of breastfeeding. The Breastfeeding Peer Counselor will also assist mothers in successfully breastfeeding their infants. DUTIES AND RESPONSIBILITIES • Teach classes on the advantages of breastfeeding and the management of normal breastfeeding experiences., • Provide information and promote breastfeeding among peers; addressing specific concerns of expectant mothers, and correcting misinformation which may prevent a pregnant woman from breastfeeding., • Provide hands-on assistance to mothers with breastfeeding problems which includes, latching and pumping breastmilk., • Counsel pregnant and breastfeeding mothers on a one-to-one basis., • Sanitize breastfeeding room and counseling offices after each use with Cavi-wipes., • Support women during a normal breastfeeding experiences, identify breastfeeding experiences that are not the norm, and make appropriate referrals., • Counsel by telephone on breastfeeding problems and make follow-up phone calls., • Distribute breast pumps to those WIC participants who demonstrate a need., • Provide support and information to breastfeeding mothers who may need advice to continue breastfeeding while working and/or attending school., • Make hospital and/or home visits when necessary., • Answer breastfeeding calls received on breastfeeding helpline for CentroMed WIC., • Be knowledgeable of the TXIN system; including ability to complete prenatal and breastfeeding questionnaires as well as the issuance and return of breast pumps. This also includes the ability to upload documents as needed., • Competitive Compensation, • Health, Dental, Vision & Life Insurance, • Retirement Plans 403(B)- Company Match Contributions, • Basic Life Insurance, • Basic Life Insurance for your Spouse & Children, • Short & Long-Term Disability, • Flexible Spending Account (FSA), • Wellness Employee Assistance (EAP), • Travel Reimbursement, • Critical Illness insurance, hospital indemnity, accident insurance - These are additional benefits that fit your needs & lifestyle & help you feel extra protected, • Additional benefits include: 6 paid company holidays, plus (2) extra floating holidays, paid time off/ vacation time, career development opportunities and many other benefits in a collaborative culture that focuses on work life balance, innovation, & teamwork., • Benefits start after 30 days Education: Complete the DSHS approved twenty-hour peer counselor class. High school diploma or general education degree (GED) Experience: Must have successfully breastfed for a minimum of four months or successfully express breastmilk. Work Schedule: Must be available to WIC clients outside usual clinic hours and outside WIC environment and at any WIC clinic. Other: Must be receiving WIC or have received WIC. Must be able to read and write in English, and preferably be bilingual/bicultural. CentroMed is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Job DescriptionDescription: Role Summary Our Home Health Aides serve a pivotal role in our efforts to provide compassionate, top-notch care to our patients in the comfort of their own homes. By personifying our Mission and Values, our Home Health Aides act as a bridge to independent living for our clients who may also require assistance with activities of daily living (ADLs). From monitoring a client’s vital signs and physical or mental condition, to assisting with grooming hygiene, and chores around the house our HHAs allow clients to maintain the familiarity - and dignity - of living at home. We are proud of the difference we make in the lives of our patients during their healthcare journeys and we invite like-minded individuals to explore this dynamic career opportunity. Responsibilities Supports a patient’s Plan of Care (POC) by monitoring and recording patient condition, providing support and personal services, and teaching families • Monitors and assesses patient condition by observing physical and mental condition, intake and output, and exercise. Perform patient assessments and collaborate with the multi-disciplinary care team to develop and implement a plan of care, • Contribute to the continuity of care through the effective communication and partnership with the designated Care Team, • Supports patients by providing housekeeping or laundry services, shopping or other household tasks, and preparing and serving meals and snacks, • Provides personal services as needed by the client such as bathing, dressing, and grooming, • Helps family members care for their loved one by teaching appropriate ways to lift, turn, and re-position the patient, • Interface with family members to field concerns, questions, and educate them on the patient’s treatment and aftercare needs, • Records patient information via our EMR system and notifies branch leadership of any changes or unusual conditions, • Enhances service reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to our accomplishments, • Performs on-call responsibilities and on-call services to patients/families if assigned, • Maintains a safe, secure, and healthy environment by following asepsis and universal precaution controls in performing client care, • Protects the agency by adhering to professional standards, home care policies and procedures, and federal, state, and local requirements, • Maintain mandatory continuing education requirements (CEUs) of the Agency/licensing board Requirements: Required Competencies Communication & Relationship Building • Relationship management, • Effective communication both verbal and written, • Excellent procedure skills and clean/sterile technique, • Exemplary assessment skills, • Regulatory knowledge, • Physical stamina, • Evidence based practice, • High Emotional Intelligence, • Collaborative and communicative, • Autonomy and ability to self-start, • Utmost ethical standards, • High School graduate or equivalent, • Home Health Aide Certificate or other similar certification in good standing from an accredited training course that meets the standards established by Health and Human Services, • Minimum of one year (1+) of experience as a home health aide or certified nursing assistant (CNA), • Strong English language both written and verbal, • Active CPR certification required, • Valid driver’s license, reliable transportation and insurance required

Job Description APPLICANTS MUST HOLD A VALID LIFE INSURANCE PRODUCER'S LICENSE APPLICANTS MUST BE IN THE UNITED STATES This is both an English & Spanish Speaking Opportunity Join our Opportunity Meeting We are actively hiring licensed agents who have strong sales and/or team building backgrounds to join our team. Pope Insurance Group is a proud Security Life Insurance Company Agency. As a final expense agent, you’re in control. Agents can work Field & Remote (Telesales) Security Life Insurance Company is growing at a rapid pace. Every day people call interested in the products that we provide to them during the most difficult time of their lives. We focus on providing people with final expense services to help them with peace of mind when a loved one has passed. A career with Security National Life will give you the following: • Competitive contracts with unlimited earning potential, • Leads that call you (Phone), • Free Survey Lead Generation System (Field), • Stock ownership, • 100% health insurance for you and your family, • Daily Pay, • No restrictive territories When it comes to how much you can make, it is up to you. You can build your agency by recruiting people anywhere in the country or sell alone and make great income. The opportunity to become the director of a large organization is yours for the taking when you sign up with Senior Life. Security Life Insurance Company wants you to join the team. We are doing a nationwide recruiting search. This is a sales position in a growing market with a successful life insurance company that strives to assist you in achieving your desired level of success. Interviews will be conducted by phone in ENGLISH Join our Opportunity Meeting on Zoom Agents are Independent Contractors (non-captive). Individual Results May Vary Powered by JazzHR 1Q61FllVRs

Job Description Title Clerk North Park Lincoln is seeking an individual with high character and strong work ethic who is looking for a career in an exciting, fast-paced business to perform a variety of general accounting, detailed postings and clerical support tasks in the accounting department, while learning the specialized duties of the vehicle registration in a dealership. A great candidate would be one who is willing and able to work cross-departmentally to ensure our business runs as smoothly as possible. Experience in a car dealership or related industry is preferred. Primary responsibilities include but are not limited to: • Assign titles and MCOs, • Write checks for vehicles purchased, • Prepares and submits requests for a duplicate title, • Checks for accuracy in the application and ensures that all information is complete, • Prepares payoff checks for new vehicles and trade-ins, • Maintains a system to verify titles are received timely, • Compiles and maintains a complete list of all outstanding title work. Reports to management on the status of any missing or problem titles and provides a current list of outstanding titles to the comptroller at the end of month, • Prepares title packets for all used vehicles, • Directs title runner in daily routines, • Maintains a professional appearance and a neat work area, • Other tasks as assigned Qualifications • Strong data and entry management skills

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description This position has a hybrid schedule and will be required to be on site at our Bulverde, New Braunfels and San Antonio locations as needed. PRIMARY FUNCTION/RESPONSIBILTY Responsible for providing technical assistance and support related to computer systems, hardware, or software. Manage customer experience for employees and contractors submitting technology-related service requests. Communicate effectively with internal and external customers about the resolution of their service requests. This role blends a unique balance of team leadership, technical acumen, and IT Service Management (ITSM) to enhance service delivery, overall support performance, and operational success of the helpdesk team. ESSENTIAL DUTIES AND RESPONSIBILITIES • Primary dispatch of all incoming tickets between level one technicians, specialists (Cybersecurity Analysts, Infrastructure Engineer, Data team), and IT leadership within the organization, meeting given SLAs, • Collaborate with Tier 1 and Specialists to ensure seamless helpdesk support., • Serve as Tier 2 escalation point for technicians for all IT tickets, including escalating to specialists, and/or leadership when appropriate., • Provide support for escalated service requests and issues related to endpoints, cellphones, software, and other hardware, as determined by IT leadership, via multiple modalities (phone, email, Teams, and in-person) based on the individual preferences of internal and external customers and IT policy and procedures., • Serve as an educational resource for IT Technicians for issues requiring additional troubleshooting., • Communicate all IT requests (written and oral) within an electronic system to track tickets., • Assist in the development and implementation of advanced support documentation and training material., • Communicate with IT leadership regarding potential root causes of influx of tickets or issues as seen across IT landscape., • Escalate high-priority requests appropriately to the Cybersecurity Analyst, IT Infrastructure Engineer, or IT leadership as necessary., • Provide excellent customer service, communicating timelines and next steps on the issue that is being resolved., • Provide feedback to Director of IT regarding areas of improvement and issues that the helpdesk team is facing., • Install, modify, and repair computer hardware and software as needed., • Serve as an internal resource in evaluating hardware issues and appropriate resolutions., • Clean-up/reset computers utilizing scripting, Intune and RMM policy to remove unwanted or unwarranted software, returning to initial system delivery state., • Run diagnostic programs to resolve problems as designated and approved in communication with IT leadership., • Diagnose basic technical problems with endpoint connectivity to Local Area Networks (LAN), Wide Area Networks (WAN), and other systems to provide initial documentation to specialists as needed., • Coordinate the preparation of equipment for new hires and staff transferring internally., • Coordinate the retrieval of equipment for staff that are at the end of their employment with the organization., • Serve as secondary point of contact for Human Resources team for administrative tasks (including but not limited to account shutdown for end of employment, coordination of equipment retrieval, delegations of account changes for internal changes, and new hire set ups (hardware and profiles)., • Set up computers and equipment as requested for routine business needs, • Work alongside the Director of Technology, VP of IT, and specialists to improve the existing posture of the organization, including but not limited to PowerShell scripts, Intune policy, and RMM policy., • Pick up or move light equipment, • Travel as needed (30%) between facilities in San Antonio, New Braunfels, and Bulverde, TX, • Meet and coordinate with vendors and provide them with appropriate access to facilities for service needs., • Work independently on special projects under the direction of the Director of IT and/or VP of IT, • As assigned, act as part of a Cybersecurity Incident Response Team under the direction of the Cybersecurity Analyst and IT management Required: • Associate degree from an accredited college or university in technology or related field., • 2+ years’ applicable IT experience (troubleshooting in software, hardware and network issues), • 2+ years’ experience in Entra/Office 365 Admin centers, • Bachelor’s Degree from an accredited college or university in technology or related field., • 4+ years’ applicable experience, • 1+ years in patch management/policy creation, • Certifications: ITIL v4 Foundations, CompTIA A+, Microsoft and/or Google IT Support Certificate, • Body mobility to stoop, kneel, bend, reach, and walk., • Light to moderate lifting., • Must have the ability to communicate both verbally and in writing., • Must have the ability to give and receive verbal and written instructions (with or without hearing aids)., • Must have fine vision, sustained vision, and peripheral vision (with or without glasses)., • Light and ventilation are found in a typical home setting., • Campuses are smoke-free, except on permitted campuses in designated areas. Supervised by: Director of IT Supervises: N/A

Job Description Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen. The passionate people who make up Sidecar Health's team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent. If you want to use your talents to transform healthcare in the United States, come join us! About the Role We are seeking an experienced IT Telecom Engineer with strong expertise in Genesys Cloud to join our team. In this role, you will lead the design, implementation, and management of our voice communication infrastructure and integrations with CRM and backend API for our platform. You will be a part of cross-functional team and focus on ensuring optimal telecom systems performance, drive continuous improvement initiatives, and provide technical leadership to support our business objectives. What You'll Do • Lead the design, implementation, and maintenance of Genesys contact center solutions, • Manage telecommunications infrastructure and ensure high availability of voice services, • Troubleshoot complex technical issues and implement effective solutions, • Develop and maintain documentation for system configurations and operational procedures, • Be a part with IT team with focus on integration of telecom systems with other business applications, • Analyze call flow data and recommend improvements to enhance customer experience, • Implement system upgrades and new features while minimizing service disruptions, • Partner with vendors to resolve escalated issues and plan for future enhancements, • 5+ years of experience in telecommunications engineering, with at least 3 years focusing on Genesys Cloud platform, • Understanding and experience using LLM's, • Strong technical knowledge of Genesys Cloud, PureConnect, or PureEngage environments, • Strong technical knowledge of AWS public cloud services including all of networking stack tools, ECS, EC2, Lambda, Amazon Connect, Amazon Bedrock, • Experience with integrating REST API based SaaS, • Ability to write and maintain code in Python or Java, • Strong understanding of computer networking fundamentals, • Experience managing telecommunications infrastructure, including SIP, VoIP, and related technologies, • Proven ability to lead technical projects from concept through implementation, • Excellent troubleshooting skills and ability to resolve complex technical issues, • Strong understanding of contact center operations and customer experience principles, • Experience with telecommunications security best practices and compliance requirements, • Effective communication skills with ability to translate technical concepts for non-technical audiences, • Relevant certifications (Genesys Certified Professional, etc.) preferred, • Competitive salary, bonus opportunity, and equity package, • Comprehensive Medical, Dental, and Vision benefits, • A 401k retirement plan, • Paid vacation and company holidays Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job Description Summary Provides in-person, phone and email help desk support and assists with production activities as well as coordinates the administration of the Help Desk system with the Help Desk Lead. Essential Duties and Responsibilities • Contributes to a positive work atmosphere by displaying productive behavior and communication focused on building effective working relationships with customers, clients, co-workers, and management., • Administers the Help Desk system as well as the Incidents and Service Requests submitted across the organization and coordinates the completion / resolution of submitted requests with the IT Helpdesk Analysts and Network Administrators., • Contributes to the customer service focused enterprise IT help desk team, includes assisting in setting and monitoring help desk performance standards., • Maintains quality service by establishing and enforcing organization standards., • Manages multiple priorities and competing tasks while making decisions as to priority of tasks and assignment of IT Help Desk Analysts., • Delivers a consistent, responsive, and satisfying customer experience with each interaction., • Assists with the implementation of IT projects and initiatives, develops project plans and manages through completion., • Conducts cable plant management., • Processes return merchandise authorizations., • Completes new workstation setups., • Administers license management., • Collects, records and distributes help desk metrics, technical and administrative documentation., • Organizes technical and administrative electronic records assuring integrity., • Provides help desk support for system users including application training., • Identifies, researches, and resolves technical problems., • Maintains, creates, updates, and distributes pre-loaded hard drive images for fast deployment of PCs., • Coordinates and manages information system hardware, software, and system updates., • Assists with new equipment installation, set-up and maintenance for workstations, printers, copiers, telephone, including outside service., • Upgrades information technology approved by executive staff throughout the company., • Comply with company Information Security requirements and policies., • Manages and maintains company IT assets., • Maintains a well-organized and clean layout in defined storage areas., • Maintains regular attendance including being at work, being on time to work and working full shifts., • Other duties may be assigned. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Greenpoint Core Competencies • Adaptability - Adapts to changes in the work environment, manages competing demands, and accepts constructive criticism/feedback and changes approach or method to best fit the situation., • Communications - Expresses ideas and thoughts effectively in verbal and written form, exhibits good listening and comprehension, keeps others informed and uses appropriate communication methods., • Dependability - Responds to requests for service and assistance, follows instruction and responds to management direction, takes responsibility for own actions and doing the best job possible, keeps commitments, and maintains reliable attendance., • Initiative - Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, recognizes and acts on opportunities, and takes calculated risks to accomplish goals., • Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, and puts success of team above own interests., • Work Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality. Job Core Competencies • Customer Service – Displays courtesy and sensitivity, manages difficult or emotional customer situations, meets commitments, responds promptly to customer needs, solicits customer feedback to improve service., • Judgment – Displays willingness to make decisions, exhibits sound and accurate judgment, supports, and explains reasoning for decisions, includes appropriate people in decision-making process, makes timely decisions., • Problem Solving-Identifies problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, works well in group problem solving situations., • Self-Management - Regulates impact of own emotions upon others, remains focused and energized under stress, accepts criticism and recovers quickly from setbacks, projects realistic self-confidence in abilities. Summary of Education, Experience & Certification Associate degree (AA) or equivalent and 3 years related experience; or equivalent combination of education and experience. US Citizen Required - this position is located at a facility that requires special access. Required Knowledge, Skills & Abilities • Working knowledge of computers and software., • Demonstrated experience with Windows 10., • Experience Administering Active Directory Users, Groups and Computers in Windows Server 2022., • Experience troubleshooting and maintaining Microsoft Outlook client., • Experience supporting Microsoft 365 applications., • Experience with Cyber-security/major incident response strongly preferred., • Strong customer service background and technical writing skills., • Ability to communicate well in person, email, and telephone., • Ability to work effectively in a highly organized manner and be extremely detail oriented., • Ability to work well independently and cross-functionally as part of an established and growing team., • Ability to ensure effective follow-up and follow-through., • Highly self-motivated and customer-service focused., • Understanding of project management principles., • Ability to effectively prioritize and execute tasks under pressure., • Strong communication, time-management, and problem-solving skills., • Ability to read, analyze, and interpret technical documents., • Ability to write reports, business correspondence, and procedure manuals., • Ability to effectively present information and respond to questions within all levels of an organization., • Ability to problem solve with limited to no established process and guidance and to interpret instructions., • Ability to sit for extended periods of time, use hands to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds, and have close/color vision ability to adjust focus., • Valid driver license required., • Ability to travel as required., • Big jobs and stretch assignments., • High accountability environment, with transparent decisions aligned to values, open communication, and engaged leadership.

Job Description Junior Azure Systems Administrator DTSI is seeking a Junior Azure Systems Administrator to be responsible for managing and maintaining the cloud infrastructure on the Microsoft Azure platform for the Air Force electronic Freedom of Information Act (eFOIA) program. This role involves ensuring the availability, performance, and security of Azure resources. The Junior Azure Systems Administrator provides support for the sustainment of the eFOIA production application within the current hosting environment at Cloud One. This requires continuous engagement and clear communication with the eFOIA PMO, eFOIA Functional Management Office (SAF/A6XA), and the hosting environment to perform support services. This critical position directly supports the eFOIA production environment to include the installation, upgrade, configuration, documentation, patching and performance of the eFOIA system. Duties & Responsibilities: • Manage Azure Resources: Oversee the deployment, configuration, and maintenance of Azure services, including virtual machines, storage accounts, and networking components, • Monitor and Optimize Performance: Continuously monitor the performance of resources and implement optimizations to improve efficiency and reduce costs, • Security Management: Implement and manage security measures to protect resources and data including identity and access management, encryption, and ensure compliance with industry standards, • Troubleshooting and Support: Provide advanced troubleshooting and support of the eFOIA program ensuring minimal downtime and quick resolution of problems, • Automation and Scripting: Develop and maintain automation scripts using PowerShell, Azure CLI, and other tools to streamline operations and improve consistency, • Collaboration: Work closely with development, security, and operations teams to ensure seamless integration and operation of Azure services. Provide all system administration support for migration to upgraded virtual servers running the latest Air Force approved version of Microsoft Server software, • Technical Specifications: Monitor operational functionality requirements and build technical specifications and requirements as needed, • System Components: Install, upgrade, configure, document, patch, and monitor the performance of the system components. Troubleshoot, and resolve issues regarding STIG compliance, Security and PKI authentication, mitigation of vulnerabilities derived from security scans, security incident management, and Time Compliance Network Order (TCNO) compliance, • Technical Solutions: Analyze, develop, test and implement elevated technical issues that require long-term fixes and solutions exceeding helpdesk capabilities, • Maintenance Actions: Develop, test, and execute Startup/Shutdown, Backup and Restore Procedures, • Configuration: Modify scripts, code, database queries, and custom applets to correct problems or provide functional capabilities required through the configuration control processes, • Application Maintenance: As necessary, provide major software upgrades, test new patches, administer hotfix solutions and write system and software test reviews, • Helpdesk Solutions: Assisting Tier 1 (SAF-CIO A6X) helpdesk personnel with elevated issues by validating and troubleshooting issues and Tier III via phone and web-based troubleshooting, • Software and Hardware Support: Troubleshoot known and unidentified software/hardware issues for possible solutions prior to elevating issues via trouble tickets to the Cloud One helpdesk, • Advanced Troubleshooting: Liaison with software vendor as needed for advanced troubleshooting, • Customization: Customize vendor supplied applications and databases to meet customer specifications, • Hosting: Coordinate with server hosting organization for sustainment and troubleshooting, • Server Requirements: Interpret, test, and implement security requirements for Microsoft IIS, Microsoft SQL Server, and the eFOIA application while providing server patching, security review, and coordinated server support as necessary, • Test Environment: Build and maintain Cloud One test environment to test, evaluate, document, and support implementation of eFOIA application upgrades, • Compliance: Uphold compliance with all federal and company policies and procedures to include GDPR, HIPAA, and PII., • Automation and Scripting: Maintain proficiency in scripting languages such as PowerShell or equivalent and experience with automation tools and frameworks to streamline cloud operations, • Continuous Learning: Commitment to continued Azure training, best practices, and industry trends, • Training: Participation in relevant continuing education certification programs, • Bachelor's Degree with 3 years of equivalent experience or 5 years of equivalent experience, • On-call/Weekend availability as required by program needs, • In-depth knowledge and proficiency in Azure services, including IaaS, PaaS, and SaaS and efficiency in managing Azure resources using Azure Portal, PowerShell, Azure CLI, and ARM templates, • Experience with Red Hat Enterprise Linux (RHEL), • Strong understanding of networking concepts, including virtual networks, VPNs, and load balancers, • Security and Compliance: Experience with Azure security best practices, including identity and access management, network security, and data protection, • Experience with Microsoft IIS, HTML, and Microsoft SQL Server, • Security Technical Implementation Guides (STIGs) proficiency, • Experience with Redis, • Strong analytical skills to identify and address bottlenecks and other operational challenges, • Excellent verbal and written communication skills to effectively convey technical concepts to both technical and non-technical stakeholders and strong interpersonal skills to collaborate with cross-functional teams and drive initiatives forward, • Active secret security clearance, • DoD 8570 IAT Level II Certification: Security+ Inclusion & Diversity DTSI is an Equal Opportunity Employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Disclosure DTSI is an equal opportunity employer that uses E-Verify to confirm work authorization. Background investigations may be conducted to determine applicant's eligibility for a Department of Defense security clearance. EEOC Know Your Rights Why DTSI DTSI has built an unwavering reputation of delivering cutting-edge IT solutions with a focus on exceeding customer expectations and a relentless drive to be the best in the industry. Our success, undoubtedly, is a direct result of our people. We are intentional in seeking individuals who are hard-working, disciplined, visionary, and approach all tasks and interactions with an attitude of excellence. If this is you, we invite you to join Team DTSI! Benefits • 401(k) Retirement Plan with Employer Contribution, • Paid Vacation Time, • Paid Federal Holidays, • Paid Sick Leave, • Health Insurance, • Dental & Vision Insurance, • Short and Long Term Disability, • Life Insurance, • Supplemental Insurance (Accidental, Hospital Confinement, Cancer Assistance, Critical Illness) If you are unable to use our online application to apply for this position, please use one of the following options to submit your resume and qualifications: Email : with job title in Subject line Mail to our corporate office: DTSI 212 N. Alamo St. San Antonio, TX 78205 Attn: Recruiting - [job title]

Job DescriptionTier II Advanced Support Agents provide second-level technical support for the contract environment. They handle escalated incidents and requests that cannot be resolved at Tier I, offering advanced troubleshooting across the customer’s IT infrastructure. Tier II staff support remote connectivity, authentication, email, mobile devices, software installations, and hardware, ensuring timely resolution of complex issues in compliance with established performance standards. Key Responsibilities • Provide advanced troubleshooting and resolution for escalated incidents including:, • Mobile device issues (AirWatch or equivalent mobile service environment)., • Email and Microsoft Outlook functionality., • Personal Identity Verification (PIV) card authentication and access issues., • VPN connectivity (Global Protect, Zscaler, or DHS Workplace remote access tools)., • Microsoft Office suite and Windows operating system issues., • Active Directory account or access issues., • Remote workstation and peripheral troubleshooting (laptops, desktops, tablets, printers, scanners, cameras)., • Remote software installations using approved government tools., • Document all troubleshooting steps and resolutions in the Government ITSM tool (e.g., ServiceNow)., • Escalate unresolved incidents to internal teams or third-party vendors, ensuring complete and accurate ticket handoff., • Answer and respond to transferred calls, chats, and tickets within required service levels., • Support major incident management, participating in bridge calls and providing status updates on customer impacts., • Monitor and maintain service quality, ensuring that Tier II incidents are resolved or escalated within required timeframes., • Contribute to knowledge management by creating and updating troubleshooting documentation, knowledge articles, and SOPs., • Collaborate with Tier I staff to provide feedback and informal training on recurring escalation issues., • Participate in continuous improvement initiatives, recommending process or tool enhancements.Minimum Qualifications, • Education: Associate’s degree or higher in Information Technology or related field (preferred)., • Experience:, • Minimum 3–5 years of experience in IT support, help desk, or technical troubleshooting., • Experience supporting enterprise environments and federal customers strongly preferred., • Certifications:, • ITIL v4 Foundation (required)., • CompTIA A+, Network+, or Security+ (preferred)., • Microsoft Certified Desktop Support Technician (MCDST) or equivalent (preferred)., • Skills:, • Strong technical troubleshooting skills for enterprise applications, networks, and operating systems., • Proficiency with ITSM tools (ServiceNow experience preferred)., • Ability to manage multiple escalations simultaneously while maintaining attention to detail., • Strong communication skills for working directly with end-users and documenting technical solutions., • Customer service focus with ability to explain complex issues in simple terms.Other Requirements, • Must be a U.S. Citizen., • Must pass government background investigation. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance gGjUjyOCF2

Job Description Education Manager - Operations Collaborate with a passionate Zoo Crew in San Antonio Choosing where to grow your career has a major impact on your professional and personal life, so it’s equally important you know that the place you choose to work at will support and guide you. With a diversity of passionate people, San Antonio Zoo is a place where you can collaborate with others securing a future for wildlife. The Impact You’ll Make in this Role As the Education Manager – Operations, you will play a key role in ensuring the smooth, efficient, and mission-driven operation of the Zoo’s Education Programs Team. In this role, you’ll oversee daily operations including registrations, payment processing, office management, and reporting for all Education Programs initiatives. The central focus of this position is Field Trips — from initial marketing and registration through arrival logistics and reporting. Additionally, you will manage and coach part-time staff, overseeing scheduling, onboarding and training, payroll, and appraisals. Collaborating closely with the Education Manager – Programs, you will help deliver a seamless, high-quality experience that supports the Zoo’s mission and inspires curiosity in every visitor. Success in this position requires exceptional organization and attention to detail, strong communication skills, and a passion for creating impactful educational experiences in a dynamic, team-oriented environment. As an Education Manager for Operations, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people in San Antonio. Here, you will make an impact by: • Collaborate with the Programs Manager and colleagues to plan, implement, and support field trips and educational programs, events, and initiatives that inspire securing a future for wildlife and connect with zoo mission., • Manage the daily operations of the Education Programs Team, ensuring efficiency and excellence across all activities., • Oversee all aspects of daily operations, including setup and maintenance of the online registration system, collecting and processing payments, daily guest service, and dissemination of information., • Facilitate field trip arrivals and departures, including organization of groups, allocation of resources, coordination of multiple entry/exit points, and dissemination of information between zoo teams and leadership., • Oversee, report and analyze Title 1 Funding and grant awards., • Supervise part time educators and collaborate to ensure effective schedules, training and meaningful feedback., • Cultivate effective and amicable relationships between zoo teams and departments., • Collaborate with all Education Teams to support a broad range of programming on a day-to-day basis, including Zoo Camp., • Support the Education Programs Team, Education Department, and zoo wide initiatives., • Uphold all company policies as outlined in the Zoo Standard Operating Procedures, Team Member Handbook, and Code of Business Conduct., • Consistently exhibit an attitude of service inside and outside of the zoo, showing hospitality to all., • Performs other work-related duties as required and assigned. Your Skills and Expertise To set you up for success in this role from day one, the San Antonio Zoo recommends the following skills/qualifications: • At least one year leadership experience, preferably managing educators or part-time staff in a similar setting., • Excellent customer service skills, energetic and positive attitude, and self-motivated work ethic., • Understanding of local school districts, as well as school transportation and field trip trends., • Ability to coordinate and organize multiple projects simultaneously, exercise sound judgment and react effectively under pressure., • Ability to train and motivate effectively and amicably., • Proven team player with strong interpersonal skills, positive outlook and ability to work effectively and diplomatically with diverse internal and external groups and teams., • Ability to communicate professionally, confidently, clearly, and concisely, on the phone, over the radio, in person and in writing., • Exceptional organizational skills with strong attention to detail., • Proficiency using Microsoft Word, Excel, and related programs and the confidence to learn department specific software systems., • Flexibility and adaptability in a fast-paced, dynamic environment., • Passion for education, awesome guest service, and team-oriented dynamics., • Experience and passion for educational programming (children and families) within a conservation-based organization., • Ability to work independently with minimal supervision., • Ability to spend extended lengths of time outdoors, in all types of weather, • Ability to speak and understand Spanish preferred., • Prior experience with registration or ticketing systems and/or managing large groups preferred., • Responsible for the completion of all online training curriculum by assigned deadlines., • Successful candidates must complete a pre-employment drug screening and background check., • Must be able to work in varying climate and weather conditions (rain, snow, hot, or cold)., • Ability to accommodate flexible schedule and willingness to regularly work weekdays, weekends, holidays and evening/after-hour assignments. The San Antonio Zoo is an equal opportunity employer. San Antonio Zoo will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Job Description Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Job Summary This role is responsible for the oversight and execution of key day-to-day operations elements within Districts. This role is responsible for hiring, training, leading and developing a team of Plant Care Specialists. They help achieve sales and revenue goals, maintain client loyalty and retention, and ensure the team is providing exceptional service to our Customers. Key Performance Indicators * Client retention * Route completion * Colleague Retention and engagement * Gross Margin * Route One Sales * Safety Principal Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following: Operations Leadership * Conduct the selection and hiring process for new colleagues. * Implement the onboarding process for new colleagues, ensuring a world-class first day through final certification. Align training and peer support resources. * Provide performance feedback and coaching to the team utilizing the CQSP process and Manage for Performance model. * Provide support and guidance to Specialists to ensure timely and quality customer service. * Identify and resolve colleague concerns/complaints. * Assist in goal setting, skill enhancement and performance reviews activities for Specialists. Client Relationships * Address all client concerns to completion. * Respond to CVC surveys as requested to maximize retention. * Identify solutions for client needs to increase revenue and growth Branch Operations * Demonstrate outstanding customer service through maintenance of high quality and integrity at work environment. * Follow all established standard operating procedures (SOPs) within the business and hold colleagues accountable to the same standards * Understand Rentokil Terminix and Ambius processes, including roadmap for safety/ structure/service offerings. * Serve as steward of Rentokil Terminix business model to ensure company programs and initiatives are delivered with excellence at the district level * Complete all reports as required CANDIDATE SUMMARY Preferred Experience * Two or more years of equivalent management experience * Experience caring for plants is preferred * Able to safely climb ladders and work on ladders * Experience with Google and Smart Phone applications * Have a good driving record and ability to drive a van / truck Required Traits and Characteristics * In order to perform this job safely, it requires good vision, hearing, climbing, balancing, stooping, kneeling, reaching, lifting, and walking * Proven success in coaching and motivating other team members * Strong problem solving and customer service skills * Excellent written and verbal communication skills * Independent and dependable * Polite and professional demeaner * Able to solve problems and escalate concerns * Customer service oriented * Likes a physical job * Maintains a valid driver’s license * Ability to travel as required Formal Education, Qualifications or Training High School Diploma at a minimum. Prefer college degree or at least one or two years of college with an emphasis on business or related sciences in order to prepare for the management and supervisory aspects of this job. * Must be certified in all appropriate categories of pest management in states encompassed by the Service Center within one year of accepting the position. * Completion of the Purdue Correspondence Course. * Completion of Purdue Food Plant Course. * Completion of AIB Sanitation Course. * Willing to take Microsoft Office Computer Course #RTX500 #ZipRTX Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth * Multiple avenues to grow your career * Training and development programs available * Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness * Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 * Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement * 401(k) retirement plan with company-matching contributions Work-Life Balance * Vacation days & sick days * Company-paid holidays & floating holidays * A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. Know Your Rights - Workplace Discrimination is Illegal Pay Transparency - Nondiscrimination Provision California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.