Technical support manager jobs in Stamford, Connecticut - Page 2Create job alerts

Job DescriptionPosition Snapshot Gorilla Commerce is seeking a detail-obsessed Senior Accountant to join our growing Finance team. Reporting to the Accounting Manager, this role is a great fit for an accounting professional earlier in their career who thrives in the details — owning reconciliations, digging into data, and delivering clean, accurate financials as part of a collaborative Finance team. This role is heavily data-focused with a focus on our month-end close process, Inventory/ COGS reconciliation, marketplace and retail revenue reconciliations, and deliver financial insights that support data-driven decision-making across the business. This is an excellent opportunity for an accounting professional looking to deepen their technical accounting expertise while working in a fast-paced, high-growth e-commerce environment. About Gorilla Commerce What We Do: We’re a leading e-commerce company focused on creating high-quality, affordable products that make everyday life easier. Scale & Footprint: Headquartered in Norwalk, CT, Gorilla Commerce is a Top 10 Amazon U.S. seller with rapid growth and expanding into an omnichannel presence. Industry Differentiator: Known for our flagship brand, Gorilla Grip, we combine creativity with data-driven insights to deliver obsession-worthy products. Culture Highlights: Fast-paced, collaborative, and customer-focused environment where innovation and growth thrive. Impressive Growth: We’re a rapidly growing e-commerce company with ambitious plans to expand our reach and evolve into a true omnichannel business. What You’ll Do • Own end-to-end reconciliations for inventory, COGS, and marketplace and retail revenue — resolving variances, tracing discrepancies to root cause, and maintaining clear, audit-ready documentation, • Work with raw data exports from marketplace and inventory systems — cleaning, transforming, and analyzing large files in Excel to validate COGS accuracy, identify cost trends, and surface discrepancies, • Serve as a data liaison between Finance, Supply Chain, and Operations, ensuring accuracy and timeliness of inputs that flow into revenue and inventory reporting, • Assist with month-end close process improvements, system enhancements, and automation initiatives, • Identify and drive process improvements, including automation of repetitive Excel workflows and reporting, • Build ad-hoc data analyses and financial models for senior leadership, • Support external audits by preparing reconciliation schedules, supporting documentation, and responding to auditor inquiries, • Perform general ledger entries and bookkeeping in NetSuite, maintaining data integrity across accounts What You'll Bring, • Bachelor’s degree in accounting or related field, • 2–3 years of hands-on accounting experience required; CPA candidate or public accounting background a plus; e-commerce or retail experience a plus, • Strong understanding of US GAAP and ability to interpret and apply accounting guidance, • Experience with inventory and/or revenue recognition preferred, • Must have NetSuite Experience, • Leverage tools such as Power BI and AI models to streamline processes and drive efficiency., • Advanced Excel skills (VLOOKUP, Pivot Tables, SUMIFS, etc.), • Thrives in a fast-paced, team-oriented environment — highly organized, proactive, and able to manage competing deadlines while collaborating closely with teammates, • Data-curious mindset with a knack for spotting patterns, outliers, and resolving discrepancies in complex datasets, • Health Coverage: Comprehensive medical, dental, and vision plans, including a free medical option., • 401(k) with Company Match: Supporting your long-term financial wellness., • Paid Time Off: Generous PTO, holidays, and “Birthday Your Way” – take a day off during your birthday month., • Parental Leave: Paid time off for new parents., • Wellness Support: Mental health resources, free gym in our Norwalk office, and Employee Assistance Programs. ✔ Flexible Work Arrangement, • Hybrid schedule with three in-office days (Monday–Wednesday)., • Remote Flex Weeks: Two fully remote weeks per year—one in July and the second is the week between Christmas and New Year. ✔ Perks That Matter, • Learning & Development: Professional development encouraged and opportunities provided annually., • Lifestyle Benefits: Commuter assistance, pet-friendly office, and wellness programs. Powered by JazzHR EqBKqQAbHD

Job DescriptionAstacio Plumbing, HVAC, and Electrical - Journeyman Electrician At Astacio Plumbing, HVAC, Electrical, we know that long-term relationships aren’t built overnight, which is why the cornerstones of our business are quality and integrity. As recognized leaders for all things plumbing, heating and cooling, and electrical for Westchester County, NY and Fairfield County, CT, we've grown by providing a best-in-class workplace for our employees to grow within. Our focus on quality and expert service has led to explosive growth, so we are seeking experienced Journeyman Electrician to join our team. Are you looking for stability, growth and development opportunities, and a compensation package that rewards you for your hard work and success? Come join the Astacio team and realize what it is like to be a part of a company that works for you! In exchange for your skillset and commitment, we offer:- Company vehicle, gas card, cell phone, and tablet- 401(k) with Company Match- High-quality, Affordable Medical, Dental, and Vision Insurance- Health Savings Account with company contributions- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance- Paid Holidays- Paid Time Off (PTO)- Parental Leave- Tuition reimbursement- Special deals/Discounts on a variety of services and entertainment- Tool account- Safety shoe reimbursement- Family & friends discounts on services- Yearly Performance ReviewsResponsibilities: • Follow the Nexstar whole home electrical inspection process, • Troubleshoot, diagnose, install and repair electrical components in a residential environment, • Wire HVAC power and control systems, • Provide excellent customer service, • Maintain proper stock, parts, tools, and safety equipment in the vehicle, • Travel to job sites in your service area, and work with dispatchers to ensure the schedule is maintained and delays are properly communicated to the customer, • Obtain customer authorization/signature for payment (or financing) at the completion of the job, • Meeting predetermined targets and sales goals, • Assist customers in evaluating repair vs. replace options, • Assist in generating and scheduling replacement consultations (as indicated), • Meet or exceed performance minimum standardsJourneyman Electrician Success Metrics:, • Customer Satisfaction (this always comes first!): Maintain a high customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly., • First-Time Completion: Achieve the first-time completion rate defined by your manager by accurately diagnosing electrical issues, arriving fully prepared with necessary tools and materials, and effectively completing repairs during the initial service call., • Response Time: Respond to service requests within Boston Standard's defined time frame. Timely response ensures customer satisfaction and loyalty., • Service Revenue Generation: Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success. Identify opportunities for upselling and cross-selling additional services or products to customers during service calls to ensure we are meeting all of the customer’s needs., • Service Agreement Enrollment: Successfully enroll customers in Boston Standard's service agreements when applicable, promoting long-term customer relationships and recurring revenue., • Installation Quality: Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback. Achieve first-time installation success rate as defined by your manager, ensuring minimal revisits or callbacks due to installation-related issues., • Technical Proficiency: Continuously update and enhance technical skills through training, certifications, and staying updated on industry best practices., • Efficiency and Productivity: Complete service calls within the established timeframes, meeting or exceeding the company's productivity standards., • Documentation Accuracy: Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform, with a high data accuracy rate, • Safety Adherence: Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period., • Mentoring and Guidance: Provide effective mentoring and guidance to less experienced technicians, fostering their skill development and contributing to their success., • Professionalism and Communication: Uphold professionalism in all interactions with customers and team members., • Attendance and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at scheduled service calls on time and adhering to the assigned work schedule., • Continual Improvement: Actively participate in performance reviews and self-assessments, identifying areas for improvement and setting personal development goals to enhance overall job performance., • Team Collaboration: Work collaboratively with other team members, promoting a positive and supportive work environment that values teamwork and knowledge sharing.

Job DescriptionDescription: Since 1928, Hinckley Yachts has continued to push boundaries of what’s possible on the water. Our heritage is built on bold ideas, uncompromising craftsmanship, and a relentless pursuit of excellence—principles that guide every yacht we design and every customer experience we deliver. Joining our team means stepping into an environment where precision, curiosity, and initiative are celebrated. Here, your work doesn't just support a legacy—it helps shape the future of yachting. Job Summary As the Client Service Manager, you’ll be at the heart of our service yard —coordinating projects, solving problems, and ensuring every boat is met with the highest standards. If you thrive in a fast-paced environment, enjoy building lasting relationships, and want to be part of a team that takes pride in craftsmanship and excellence, we invite you to apply. As an employer, Hinckley takes pride in cultivating and maintaining a culture dedicated to excellence. Our service manager incentive plan offers Self Driven Earning Potential. This is the perfect opportunity for a self-motivated individual who cultivates a high-performance environment, while also maximizing their earning potential. Responsibilities • Customer Service: Develops sound relationships with customers, acting as a liaison between company and customer. Identify maintenance and service needs. Communicate with customers during repairs and coordinate customer pick-up., • Administration: Prepare itemized work orders, including parts, costs, and labor. Travel off-site for boat inspection and estimates. Maintain work orders in ERP/MRP system., • Project Coordination: Work with supervisors/leaders to schedule workforce and equipment. Provide detailed work orders for yard operations, including delivery/commitment dates., • Quality Assurance: Ensure quality control by performing inspections and verifications of job tasks prior to billing and vessel departures. Maintain and monitor service jobs in process and obtain customer approval for growth work or scope change. Certifications: Bachelor’s degree in business or related field preferred. Qualifications • Prior experience selling technical services or luxury goods/ services., • Ability to read, analyze, and interpret blueprints, drawings, and technical information., • Generate financial reports and contracts., • Experience in estimating boat repairs, hours of labor, and costs., • Proficient in Microsoft Word and Excel. Our culture values collaboration, continuous learning, and pride in craftsmanship. Here, your work doesn’t just make an impact; it becomes part of a tradition that defines performance and luxury. We celebrate diversity and are committed to fostering an inclusive workplace where everyone is valued and respected. Hinckley actively promotes a culture free from discrimination, ensuring equal opportunities for all. Hinckley offers competitive pay, health, dental, and vision coverage, a full benefits package, paid time off, and the unique benefit of working in a stunning waterfront location. Apply today to be part of our passionate community of artisans, engineers, and professionals, dedicated to delivering excellence on the water.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Employee discounts, • A competitive salary plus monthly bonuses, • Flexible Schedules, • 401-k + company match after 12 months, • Casual Dress-code Job Summary Restore is seeking an Assistant General Manager with strong leadership skills and a knack for business development and sales. If you thrive in an entrepreneurial environment and have a background in the health and wellness or retail landscape, we want to meet you. As an Assistant General Manager, youll play an integral role in supporting the General Manager in cultivating and maintaining the Restore culture. Youll have the opportunity to assist in developing a team, training and coaching them to be successful wellness professionals, and become part of the health and wellness community. This is your chance to join Restore on a mission to help people do more of what they love through our innovative, science-backed wellness services. Responsibilities People Management • Assist in cultivating a team environment that provides exceptional customer service while working with the General Manager to ensure all staff members perform at a high level., • Lead and influence staff through motivation and leveraging individual strengths to ensure customer satisfaction and maximum productivity., • Assist in the management of disciplinary actions involving all Restore employees., • Provide in-the-moment feedback and coaching to your team when necessary., • Oversee the onboarding and training of all new non-medical employees., • Ensure all opening and closing procedures are followed, stepping in to complete as needed., • Maintain a safe, clean and secure environment for all guests and employees., • Continuously improve operational execution through attention to detail and adherence to Restore operating standards and philosophies., • Act as the point of reference for general issues/concerns that may arise while the General Manager is not present., • Serve as an expert on Restore products and services., • Operate as an example, coach, and guide for the team's technical skills, sales strategy, and orientation toward hospitality and education., • Work collaboratively with the General Manager, Lead Nurse, and Regional Manager to improve the stores overall effectiveness and efficiency., • Lead on the floor and embody Restores core values., • Proactively identify and address difficult situations, manage conflict confidently and escalate issues appropriately., • Make timely and effective decisions regarding customer service issues., • Work a minimum of one weekend day per week., • Support the General Manager to ensure all company-wide initiatives are executed in your store., • Check-in with Restore members regularly to ensure theyre achieving their health and wellness goals., • Deliver individual sales goals and motivate your team to reach their targets., • Work collaboratively with the General Manager to manage and exceed all sales goals for the entire team., • Manage declined auto-pays and follow up on expiring credit cards., • Follow up on missed appointments., • Process freezes/terminations in a timely manner and send email communication to members., • Assist the General Manager with store marketing and community outreach., • Responsible for meeting performance metrics (KPI's), revenue, ordering, inventory, payroll, cost controls, and facility maintenance as set by the General and Regional Manager., • Assist the General Manager in planning and leading monthly team meetings., • Plan and promote special events for the store each month using Restore tools for effective outreach and community involvement., • Represent the brand by embodying Restores core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle., • Youve obtained an undergraduate degree or higher., • You love the sales process and have a proven track record of B2B sales., • You have at least one to three years of management experience., • Youre passionate about fitness, athletic achievement, and general health and wellness., • Your verbal and written communication skills are on point., • Youre a numbers person and can deliver action plans based on key metrics., • You embrace a supportive leadership role and are also a strong team player., • Youre driven to meet monthly, quarterly, and annual financial goals for yourself and your team., • You get joy and fulfillment from helping people feel better and live healthier lifestyles., • You place importance on ethics and integrity and exhibit this every day.