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Technical support manager jobs in New York, New YorkCreate job alerts

  • Product Engineer
    Product Engineer
    6 days ago
    $50000–$70000 yearly
    Full-time
    Wayne

    Product Engineer Location: Wayne, NJ Department: Engineering / Solutions Architecture Employment Type: Full-Time About the Role We are seeking an enthusiastic Product Engineer with strong experience in Ubuntu-based embedded systems, device deployment, and customer-facing technical support. You will manage embedded Linux edge devices, assist sales with demos, support clients with solution design guidance, and help operate cloud-hosted components of our platform. This role is for a curious, do-it-all builder with a hardware engineer’s heart - always learning, solving, and making things work. Key Responsibilities Embedded Systems Deployment & Management • Build, configure, and maintain Ubuntu-based embedded systems (Jetson, ARM SBCs, x86 industrial PCs)., • Create and manage system images, OTA updates, provisioning pipelines, and device monitoring., • Troubleshoot kernel-level, networking, hardware I/O (USB, serial, MIPI, PoE), and performance issues., • Implement secure configurations including SSH hardening, firewall rules, VPN tunnels, certificates, and logging., • Maintain accurate deployment documentation and revision control. Cloud & IT Systems Operations • Assist with deployment, configuration, and monitoring of cloud-based services, containers, and microservices., • Work with engineering teams to validate releases in staging and production environments., • Manage system logs, diagnostics, remote access, uptime monitoring, and alerts for field devices and cloud components., • Support IT-related tasks such as networking, identity management, VPN configuration, and secure endpoint management. Solution Architecture Support & Pre-Sales Activities • Participate in sales calls and demos, configuring environments and presenting system capabilities., • Prepare and support demo units, pilot systems, and on-site proof-of-concept installations., • Communicate clearly with customers to gather requirements and recommend deployment best practices., • Act as a technical liaison between sales, engineering, and customers—especially during onboarding and early adoption. Customer & Partner Interaction • Assist clients with designing new solutions, configuration, performance tuning, and troubleshooting., • Provide training, documentation, and technical support during evaluations and early deployment phases., • Capture customer feedback and communicate product gaps, bugs, and feature requests to internal teams. Internal Collaboration • Work with engineering to test new releases on embedded devices and cloud services., • Maintain internal lab equipment, demo systems, and build infrastructure for engineering and sales. Required Skills & Experience • 2–8+ years working with Linux/Ubuntu, ideally on embedded or edge systems., • Strong understanding of systemd, networking, containers, and Linux internals., • Experience with embedded hardware (Jetson, ARM boards, industrial PCs)., • Comfort with cameras, sensors, network interfaces, and low-level debugging tools., • Ability to write shell scripts; Python proficiency preferred., • Experience supporting or managing cloud deployments., • Solid grounding in IT fundamentals (networking, security, VPNs, DNS, certificates)., • Highly comfortable using AI tools for general work, coding assistance, automation, documentation, and problem-solving. Preferred Experience • Experience with video analytics, access control, ALPR, or other hardware-integrated AI solutions., • Familiarity with Tailscale (or similar), VLANs, and secure remote access., • Exposure to DevOps practices or infrastructure as code., • Prior pre-sales engineering or customer success engineering experience., • Ability to prepare technical documentation and clear customer-facing materials. What We Offer • A mix of hands-on engineering and customer-facing technical work., • Opportunity to work on cutting-edge embedded and cloud technologies., • Competitive salary, benefits, and flexible work arrangements. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Vision insurance, • Paid time off Experience: • Systems engineering: 2 years (Required) Ability to Commute: • Wayne, NJ 07470 (Required), • Occasional travel may be required.

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  • Support Engineer
    Support Engineer
    6 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

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  • Shop Manager / Locksmith Technician
    Shop Manager / Locksmith Technician
    12 days ago
    $30–$50 hourly
    Full-time
    Flushing, Queens

    L.P. Security Maintenance Corp., a respected leader in commercial locksmithing and security systems, is seeking an experienced and highly organized Shop Manager / Locksmith Technician to run day-to-day operations in our locksmith shop. This unique hybrid role combines technical locksmith expertise with operational leadership. You'll manage shop workflow, supervise junior technicians, maintain inventory, and provide hands-on locksmith services-from key systems to hardware repairs. If you're a motivated problem-solver with a strong mechanical background and a passion for security, this is your opportunity to make an impact. Key Responsibilities Shop Management Oversee daily shop operations including inventory, order fulfillment, and equipment upkeep Schedule and dispatch jobs efficiently Supervise and mentor junior technicians and apprentices Maintain shop cleanliness, safety, and organization Order locks, parts, and hardware from vendors and suppliers Enforce and uphold safety protocols (OSHA certification a plus) Survey job sites and provide accurate estimates Manage and maintain master key systems for clients Locksmith Services Perform rekeying, key duplication, and lock installation or repair (commercial and automotive) Troubleshoot, diagnose, and repair door hardware, locks, and safes Provide bench work and shop-based repair services Offer technical support and guidance to field locksmiths when needed Qualifications Minimum 3-5 years of hands-on locksmith experience required Prior experience in a lead technician or management role strongly preferred Extensive knowledge of key systems, lock brands, and commercial door hardware Ability to start and maintain master key systems Proficient in the use of key machines, pin kits, and specialized locksmith tools Strong leadership and organizational skills Must have a valid, clean driver's license Physically able to lift heavy objects and stand for long periods Excellent written and verbal communication skills Bilingual (Spanish) is a plus, but not required Benefits Paid Vacation Paid Sick Days Paid Holidays Medical Benefit Options Tool Access and Equipment Support Competitive Salary Based on Experience and Skill Schedule Monday to Friday, 7:30 AM - 4:00 PM Occasional overtime or after-hours support may be requested based on project needs. Location Headquartered in Queens, NY. This role is on-site and does not require travel. Equal Employment Opportunity Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Join L.P. Security Maintenance Corp. and take the lead in crafting, managing, and securing the systems that protect New York's most trusted businesses. Apply today to make your mark in the locksmithing industry!

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  • Farm Business and Marketing Specialist
    Farm Business and Marketing Specialist
    27 days ago
    $85000–$90000 yearly
    Full-time
    Manhattan, New York

    Position Summary The Farm Business and Marketing Specialist will provide Greenmarket farmers and producers with business technical support and training designed to ensure the long-term success of their businesses. Technical assistance is provided through both in-house services and the engagement of third-party consultants. The Farm Business and Marketing Specialist is a part of the Greenmarket team and will be responsible for implementing, monitoring, and evaluating a suite of business and marketing/sales strategy technical assistance programming for Greenmarket farmers and producers. This position will be responsible for working with the Greenmarket Operations team to recruit and onboard new farmers and producers to support farmer success, as well as market program development and sustainability. The ideal candidate for this position has demonstrated project management experience, strong interpersonal skills, a nuanced understanding of business planning, sales and marketing strategies for producers in the Northeast, experience working one-on-one with producers and managing partner organizations and third-party consultants, and strong business acumen. Requirements Farm Business and Marketing Specialist Responsibilities (Include but are not limited to): Client Intake and Support Primary point of contact for producers seeking business technical assistance. Conduct intake of producers and create a support plan for individual producers, including accessing technical assistance focused on business and financial planning, marketing, and accessing capital. Identify and work with partner organizations and third-party consultants to provide needed support for producers. Support producers in any administrative and technical assistance, including completing forms, contacting partner organizations, and third-party consultants. Document and track the status of technical assistance support in the internal producer database. Promotional, Sales, and Business Planning Support Work with producers to optimize their market displays to increase sales and customer engagement. Work with producers to identify the best product mix to maximize sales, including assisting with value-added product development. Analyze sales and customer behavior to design profitable sales and marketing strategies. Support producers in developing branding, logos, and marketing materials. Working with producers to create enterprise budgets to assess pricing and product profitability. Training Coordinate workshops and trainings with partner organizations and third-party consultants to support producers. Facilitate educational workshops for producers on critical business topics, including but not limited to customer service, market display, and evaluation of sales data. Market Program Development and Support Support the outreach and recruitment of new farmers and producers, ensuring a streamlined, supportive experience for farmers and producers Work collaboratively with the Operations team to grow the market program, with a special focus on onboarding new farmers and producers, expanding access, and strengthening producer and market success. Provide strategic guidance to the FAA Director and Greenmarket Operations Manager to support the development of site selection and sustainability guidelines based on anticipated and established site performance and metrics to optimize responsiveness to neighborhood food access needs, site success, and farmer and producer long-term financial sustainability. Collaborate with the Greenmarket Operations Manager, FAA Director, and the Budget Management and Operations Director to develop Greenmarket site-by-site fiscal analysis to evaluate individual market success. Program Administration and Communications Manage administrative tasks as needed, including maintaining participant databases, tracking client work, tracking and submitting expenses, and maintaining other systems and processes to maintain programmatic work and track relationships. Manage and track progress towards grant deliverables. Contribute to budget development, grant proposal and report development, and funder relationship development. Assist GrowNYC’s Communications staff in responding to press inquiries about regional producer businesses. Establish and maintain strong partnerships with internal and external stakeholders, partner organizations, and third-party consultants that align with the mission of GrowNYC Farmer Assistance, with an emphasis on partners serving BIPOC and historically marginalized producers. Develop and contribute to Greenmarket literature, promotional materials, presentations, reports, program booklets, with a focus on farmer-centered storytelling. Responsible for farmer assistance communications,including monitoring and responding to producer inquiries. Develop and send out the monthly farmer assistance newsletter. Required Qualifications 2+ years of experience working with farmers or as part of commercial agricultural businesses Sophisticated understanding of farm business planning, sales, and marketing strategies for farmers' markets, direct-to-consumer sales, and/ or food businesses Experience with submitting invoices and tracking payments Skilled at recruiting, training, and managing outside technical assistance providers, consultants, and vendors Excellent interpersonal skills, a high level of emotional intelligence, and experience working with people from diverse backgrounds in terms of race, ethnicity, gender (including trans* and nonbinary), sexual orientation, class, and religion. Ability to manage multiple concurrent projects in a fast-paced team environment Strong initiative and excellent time management skills, with the ability to work independently and as part of a team Detail-oriented with excellent written and public speaking communication skills. Flexibility and willingness to meet farmers’ emergent needs and to occupy a position that may change in scope in accordance with the needs of the program and organization Proficient in Microsoft Office Suite and Google Suite. Spanish-English bilingual A valid driver’s license and excellent driving record. Ideal Qualifications Experience with client or case management. Experience delivering business technical assistance to farmers. Passion for supporting regional farmers and commitment to a racially and socially just food system. Additional Requirements Ability to travel to Greenmarket locations, regional farms, and other locations (a shared company vehicle is available for regional travel). Ability to walk long distances over rough terrain on regional farms. Ability to drive long distances to regional farms. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions Schedule This position is full-time, year-round, with an expected weekly schedule of 35-40 hours. Working days are Monday through Friday, with three (3) in office days and a mandatory presence on Wednesdays. Occasional weekend and evenings hours may be needed. Compensation This full-time, exempt, and salaried role pays $85,000 - $90,000 annually, and includes benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, FSA programs, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days). This position is not union-eligible/not a part of the bargaining unit. Location This is a hybrid role with a minimum of three (3) days per week in our Manhattan office with a mandatory presence on Wednesdays. In-person field-based work at Greenmarket locations is required. Visits to regional farms and partner organizations may be needed. Applications Qualified candidates for the Farm Business and Marketing Specialist position should submit a cover letter, resume, and three references. Interviews will take place on a rolling basis starting Monday, November 24, 2025. Due to the volume of employment applications received, GrowNYC is unable to respond to each application individually. Applicants will be contacted directly if selected as a candidate. No phone calls or recruiters, please. GrowNYC is an Affirmative Action Equal Opportunity Employer and hires without regard to race, gender, religion, age, sexual orientation or physical disability.

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  • Technical Support Engineer
    Technical Support Engineer
    2 months ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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  • Director of ACE Technology & Apprenticeship Programs
    Director of ACE Technology & Apprenticeship Programs
    3 days ago
    Full-time
    Manhattan, New York

    POSITION DETAILS: The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC's motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond. Reporting to the Assistant Vice President of Workforce Development and Continuing Education, the Director of ACE Technology & Apprenticeship Programs is responsible for the development, facilitation, assessment, monitoring, evaluation, growth, and management of grant funded and tuition-based technology programs in workforce development, as well as the management and expansion of Registered Apprenticeships. They ensure that the division meets its technology training program performance goals and financial growth targets, oversee administrative services, supervise staff, hire instructors, and evaluate the curriculum of individual programs. Additionally, the Director of ACE Technology & Apprenticeship Programs will drive programmatic improvement of current certificate programs, as well as innovation of new certificate programs using stakeholder feedback from relevant industry partners and job sector recommendations. As the Principal Investigator (PI) of multiple grants, the Director of ACE Technology Programs is responsible for all compliance and accurate reporting to grant stakeholders including the College, CUNY, and Research Foundation of CUNY. Finally, the Director of ACE Technology Programs will lead the department’s Technology Advisory Board and engage industry to form new employer partnerships to advance apprenticeship and internship opportunities for students with a focus on job placement upon completion. This will require a thorough understanding of the Department of Labor, trade associations, and union procedures and protocols. This position is grant-funded and annual appointment is contingent upon continued funding. The Director of ACE Technology & Apprenticeship Programs also performs other related duties as delegated by the AVP. In addition to the CUNY Title Overview information, other key duties include, but will not be limited to the following: • Lead BMCC’s ACE Technology and Apprenticeship department ensuring all courses and programs meet performance milestones and current labor market standards., • Engage with technology business leaders to ensure courses and training programs are aligned with current and future labor market needs including certifications and establish meaningful partnerships that provide ongoing apprenticeships and work experiences for students., • Serve as liaison from BMCC between the Adult Continuing Education (ACE) department, NYS Department of Labor, Bureau of Apprenticeship and Training, unions, and trade associations regarding apprenticeship matters., • Drive programmatic improvement using employer feedback, student feedback, programmatic learnings, and grow the program team’s industry expertise and content-specific knowledge., • Collaborate with college departments to generate articulation agreements, credit for prior learning, and co-listing courses., • Create new technology training programs that result in industry-recognized credentials., • Proven success in managing and scaling grant-funded workforce development or education programs, including meeting key performance indicators and achieving financial targets., • Knowledge of and direct experience with NYS Registered Apprenticeship programs., • Demonstrated deep knowledge of current technology landscape, including essential certifications (e.g., AWS Certified Solutions Architect, CISSP, PMP, or equivalent high-level technical credentials) and demonstrable proficiency in relevant programming languages and platforms (e.g., Python, Java, cloud environments like Azure/GCP, or modern DevOps toolchains).", • Must have established employer relationships in the tech field in NYC, • Experience with managing budgets and grants., • A bachelor’s degree in a technology related field., • A master’s degree in management or STEM field., • 5 years of direct experience teaching technology or apprenticeship programs., • Proven ability to increase enrollments in tuition-based certificate programs., • Proven ability to receive awarded grants for continuing education or workforce programs., • Provides leadership for the development and implementation of new programs of study and ensures the coordination and implementation of program components., • Plans, markets and implements College programs in Continuing Education, developing overall programs and overseeing development of content, budgets, and marketing strategies., • Develops funding proposals; solicits grant information and provides leadership and guidance in partnering with community and governmental agencies., • Provide fiscal oversight and evaluation; develops strategic and operating plans; reports progress and results to management., • Oversees a comprehensive marketing and public information program., • Manages staff of the Continuing Education office., • Represents Continuing Education within the College community and externally. CLOSING DATE January 5, 2026 JOB SEARCH CATEGORY CUNY Job Posting: Managerial/Professional EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 31362 Location Borough of Manhattan CC

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  • Regulatory Affairs Consultant
    Regulatory Affairs Consultant
    10 days ago
    Full-time
    Hartsdale

    JOB SUMMARY: We are seeking an experienced Regulatory Affairs Consultant to provide expert guidance on compliance, documentation, and regulatory strategy. The consultant will support product registrations, regulatory submissions, audits, and ensure adherence to all applicable local, federal, and industry regulations. KEY RESPONSIBILITIES: Develop and implement regulatory strategies to support product approvals and compliance. Prepare, review, and submit regulatory documents, reports, and technical files. Ensure products meet regulatory requirements across relevant markets. Advise on regulatory changes, updates, and potential business impacts. Coordinate with internal teams to ensure documentation accuracy and readiness for audits. Communicate with regulatory agencies as needed for approvals or clarifications. Conduct compliance assessments and recommend corrective actions. Maintain detailed records of submissions, approvals, and regulatory correspondence. QUALIFICATIONS: Bachelor’s degree in Regulatory Affairs, Life Sciences, Pharmacy, Biotechnology, or related field. Proven experience in regulatory affairs within relevant industry (e.g., pharmaceuticals, medical devices, cosmetics, food, etc.). Strong knowledge of regulatory standards and submission processes. Excellent analytical, documentation, and communication skills. Ability to manage multiple projects and deliver within deadlines. PREFERRED SKILLS: Experience with FDA, EMA, or local regulatory authorities. Familiarity with quality management systems (ISO standards). Strong attention to detail and problem-solving skills. WORK SETUP: Contract / Consultant Remote or On-site depending on project needs

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  • Sommelier
    Sommelier
    19 days ago
    $35–$45 hourly
    Full-time
    Manhattan, New York

    At Togyushi, culinary excellence is matched by a vibrant and supportive work environment. Specializing in Progressive Japanese Cuisine with a focus on premium Japanese Wagyu, we take pride in crafting courses that highlight locally sourced ingredients and the highest-quality beef. Our approach blends time-honored techniques with modern innovation, offering guests a refined and intimate dining experience. We cultivate a collaborative and inclusive workplace where every team member is respected and empowered. At Togyushi, staff enjoy meaningful opportunities for growth, a culture of mutual support, and the chance to work alongside a passionate, skilled team. If you are passionate about food, hospitality, and the artistry of omakase, we would love to hear from you. Role Overview: The Sommelier / Server plays a dual role in delivering a refined and seamless dining experience at Togyushi. This position combines expert beverage knowledge with attentive tableside service. The Sommelier / Server is responsible for guiding guests through curated wine, sake, and beverage pairings, while also executing high-level service throughout the omakase or bistro experience. This role requires a deep understanding of both hospitality and technical service, balancing precision, storytelling, and guest intuition. Working closely with the culinary team, the Sommelier / Server ensures every pairing complements the progression of the menu while maintaining Michelin-level standards of elegance and professionalism. Primary Responsibilities • Act as both beverage lead and primary server, ensuring each guest receives an exceptional, personalized experience., • Curate and maintain the wine, sake, and spirits list with management and culinary teams, ensuring balance, quality, and seasonality., • Execute beverage service with precision — presenting bottles, performing correct pours, and describing tasting notes, regions, and pairings., • Guide guests through pairing options, upsell premium selections, and anticipate beverage needs throughout the meal., • Support full-service duties: taking orders, coordinating timing with the kitchen, delivering courses, clearing plates, refilling drinks, and ensuring table readiness., • Conduct daily pre-service tastings and briefings to educate and align staff on new pairings or beverage offerings., • Manage inventory, ordering, and proper cellar organization for wines, sakes, and spirits., • Collaborate with the culinary team to develop seasonal beverage pairings tailored to Togyushi’s wagyu-focused omakase and bistro menus., • Maintain Michelin-level service standards for presentation, communication, and guest interaction., • Minimum 3–5 years of fine dining experience, with at least 1 year in a Michelin-starred or equivalent restaurant., • Certified Sommelier (Court of Master Sommeliers, WSET Level 2+ or Sake Service Institute) strongly preferred., • Deep knowledge of global wines, Japanese sakes, and spirits, with the ability to pair effectively with wagyu and seasonal Japanese cuisine., • Exceptional communication, poise, and attention to detail., • Strong multitasking ability, capable of providing full table service while managing beverage presentations., • Professional, composed, and guest-oriented under pressure., • Passion for hospitality and continuous learning in both food and beverage.

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  • Senior Commercial HVAC Technician
    Senior Commercial HVAC Technician
    27 days ago
    Full-time
    East Rutherford

    Senior Commercial HVAC Technician Aeromark Mechanical Inc Job Description Position Summary Aeromark Mechanical Inc is seeking a highly skilled Senior Commercial HVAC Technician to lead service, maintenance, installation, and troubleshooting of commercial heating, ventilation, and air conditioning systems. This senior-level role requires technical expertise, strong diagnostic skills, leadership ability, and a commitment to delivering exceptional service to commercial clients. Key Responsibilities Service, Repair & Maintenance • Inspect, diagnose, and repair complex commercial HVAC systems including RTUs, chillers, boilers, VRF/VRV systems, heat pumps, and ventilation equipment., • Perform scheduled preventative maintenance and identify potential issues before failure., • Lead or assist in the installation of commercial HVAC equipment and related components., • Ensure all installation work follows manufacturer specifications, building codes, and company standards., • Support and mentor junior HVAC technicians, providing guidance and on-site training., • Assist with advanced technical challenges and serve as a subject-matter expert for the team., • Interact professionally with clients, providing clear explanations of findings and solutions., • Prepare detailed service reports, work orders, and documentation., • Follow all OSHA, EPA, and company safety protocols., • Handle refrigerants in accordance with EPA regulations (EPA Section 608 certification required)., • Ensure all tools, equipment, and vehicles are operated safely and maintained properly. Qualifications • Minimum 5–7 years of commercial HVAC experience (senior/lead level preferred)., • Strong background in troubleshooting chillers, boilers, RTUs, VRF systems, and commercial controls., • Valid HVAC certification/license as required by state or local regulation., • EPA 608 Universal Certification required., • Valid driver’s license with clean driving record., • Ability to read and interpret blueprints, wiring diagrams, and technical manuals. Skills & Attributes • Strong diagnostic and problem-solving skills., • Ability to lead others and work independently with minimal supervision., • Excellent communication, customer service, and documentation skills., • Proficiency with HVAC tools, meters, gauges, and control systems., • Commitment to safety, quality, and efficiency. Physical Requirements • Ability to lift 50+ lbs, climb ladders, work in confined spaces, and perform physical tasks., • Ability to work in varying weather conditions and on rooftops., • Ability to stand, kneel, bend, and work for extended periods.

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  • Architectural Sales Assistant
    Architectural Sales Assistant
    28 days ago
    Full-time
    Manhattan, New York

    The Architectural Sales Assistant supports the architectural sales team by coordinating sales activities, preparing presentations and documentation, managing client communications, and ensuring smooth day-to-day operations. This role bridges the gap between architects, designers, contractors, and the internal sales and product teams, helping to promote the company’s products and services within the architectural and design community. Key Responsibilities Assist the sales team in managing relationships with architects, designers, and specifiers. Prepare and maintain product presentations, samples, catalogs, and technical data sheets for client meetings. Support in responding to architectural project inquiries, RFQs, and specification requests. Coordinate project tracking and update CRM systems with project and client information. Help organize trade shows, lunch-and-learns, and architectural events. Maintain a thorough knowledge of product lines, finishes, and technical specifications. Liaise between the sales, marketing, and operations teams to ensure timely delivery of samples, quotes, and project documentation. Prepare sales reports, forecasts, and other administrative documentation as needed. Conduct research on potential clients, competitors, and industry trends to support business development. Provide excellent customer service by following up on leads, ensuring client satisfaction, and resolving issues promptly.

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  • Arcade Supervisor
    Arcade Supervisor
    29 days ago
    $18 hourly
    Part-time
    Astoria, Queens

    Job Title: Arcade Supervisor Employment Type: Part-Time About the Company: Gaming City USA is a rapidly growing powerhouse in the family entertainment industry, providing guests with high-quality gaming and recreational experiences. Our team is committed to maintaining a safe, clean, and engaging environment for individuals and families alike. We are seeking a dedicated Arcade Supervisor to oversee daily operations and ensure the highest level of service and operational excellence. Position Summary: The Arcade Supervisor is responsible for the supervision of arcade staff, oversight of daily arcade functions, and ensuring a superior guest experience. This role requires strong leadership abilities, effective problem-solving skills, and a consistent focus on operational efficiency. The hours for this position are a consistent 4 day work week from 4pm-11:30pm Saturday-Tuesday with a possible change for holidays, parties or events. Key Responsibilities: • Supervise and direct arcade staff to ensure adherence to company policies and service standards., • Coordinate with other supervisors and the store manager., • Monitor arcade operations to maintain a safe, clean, and organized environment., • Oversee the functionality of arcade games and equipment, coordinating with maintenance as necessary., • Provide training, guidance, and performance feedback to team members., • Manage guest relations, addressing concerns in a professional and timely manner., • Perform cash handling duties, including reconciliation of registers and reporting. Qualifications: • Minimum of 2-3 years of supervisory or leadership experience (hospitality, entertainment, or retail preferred)., • Strong interpersonal and communication skills with a proven ability to manage teams effectively., • Demonstrated customer service skills with the ability to resolve conflicts and ensure guest satisfaction., • Technical aptitude for troubleshooting arcade equipment and operating pos systems preferred., • Cash handling experience., • Ability to work flexible hours, including evenings, weekends, and holidays. Open Availability REQUIRED., • High school diploma or equivalent required; additional education or training in management is a plus., • Punctual and on time Compensation & Benefits: • 18.00 Hourly rate with pay weekly., • Employee discounts and incentives., • Supportive and Fun work environment. Application Process: Interested candidates are invited to submit a resume and cover letter via the jobs today platform as a PDF

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  • CAREGIVER with LICENSE
    CAREGIVER with LICENSE
    1 month ago
    Full-time
    Long Island City, Queens

    Urgently Hiring! It’s more than just a job! We are looking for YOU to make a difference in someones life! Come join us! We are a Great Place to Work at! Our goal at Senior Helpers of Central Queens is to help seniors age with dignity. Senior Helpers of Central Queens culture is based on strong core values, recognition of achievements and respect. The Caregiver is responsible for providing professional care giving services to our clients and to help clients maintain their independence while assisting them with the activities of daily living and household and family support services. Pay $23.00 Per Hour ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to: Reasonable accommodations may be made for individuals with medical limitations or disabilities to perform the Essential Responsibilities. * Assist with personal care activities including: • Baths (sponge, tub, shower and bed bath), • Oral hygiene, • Basic skin care and foot care, • Grooming of hair (shampoo and combing), shaving, and ordinary care of nails, • Toileting, • Catheter and Colostomy care (Empty Only), • Transferring (bed to chair, wheelchair and shower, etc.), • Dressing and undressing, • Change diaper/brief, • Ambulation, • Medication assistance/reminder, • Assist with home exercise plan, • Assist with household tasks necessary to the client’s health care needs, including:, • Planning and preparing nutritious meals, • Assisting in feeding client, as appropriate, • Light housekeeping of client’s environment, including linens and making bed, • Laundering client’s clothing and bedding, • Assisting clients with shopping, • Use equipment and supplies safely., • Engage with client in conversation, hobbies, activities, board games and other types of proper activities for the client., • Monitor, observe, and encourage range of motion exercises and other procedures as instructed by any professional staff., • Maintain a written log with receipts of all client money used to purchase goods or materials for the client’s care., • Report any changes in client’s condition to the Supervisor., • Document care provided consistent with agency requirements., • A demonstrated ability to effectively interact with colleagues, clients and supervisors., • Ability to exercise good judgment and self-control., • Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal and written communication., • Must demonstrate enthusiasm, trustworthiness, personal integrity and honesty., • Ability to treat clients with dignity and respect., • Ability to communicate with clients and to remain calm under stress., • Demonstrated ability to operate safely in the workplace., • Ability to work autonomously and understand when a superior needs to be involved in decision making., • Good decision-making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges., • High school diploma or educational equivalent., • Must have at least one year of experience working in home health care., • Must meet NY state requirements for Caregiving services., • Must have safe and reliable transportation to go to and from the client’s location and/or facilities and have a vehicle available during assignments in order to assist clients with shopping needs if required., • Must be available to work various shifts, including nights, weekends, and holidays., • Must be current /not expired HHA Certified., • Must have an active driver's license, • Able to lift, move, and assist clients. If you feel you cannot safely lift the client, please notify the office immediately., • Ability to safely assist client in and out of a vehicle and safely lift a wheelchair or walker weighing up to 50lbs into and out of a vehicle., • Able to communicate with others to accurately exchange information., • Able to operate office equipment such as a computer, phone, etc., • Ability to work in a constant state of alertness and safe manner., • Able to perform tasks such as lifting, light housekeeping, walking and driving.

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  • Project Assistant
    Project Assistant
    1 month ago
    $48000–$64000 yearly
    Full-time
    Great Neck

    Development Project Assistant (Chinese-English Bilingual, CAD Proficiency) Position: Development Project Assistant Company: SJ International Development Location: 8 Bond St, Great Neck, NY Type: Full-time / Part-time About the Role SJ International Development is seeking a motivated and detail-oriented Development Project Assistant to support our engineering and development team. The ideal candidate has an engineering or construction background, is proficient in CAD software, and can communicate fluently in both Chinese and English. In this role, you will assist with project coordination, design documentation, and technical communication throughout various stages of our real estate development projects. Key Responsibilities • Prepare and revise CAD drawings, ensuring accuracy and compliance with project standards., • Assist in tracking project progress, schedules, and deliverables., • Coordinate between design, engineering, and construction teams to ensure smooth communication., • Participate in meetings, take detailed notes, and prepare meeting summaries., • Support project documentation, permitting, and technical correspondence., • Help resolve minor technical or coordination issues that arise during project execution., • Qualifications, • Degree in engineering, architecture, construction management, or a related field preferred., • Prior experience in project coordination or technical assistant roles is a plus., • Proficient in CAD software with strong drafting and spatial skills., • Bilingual in Chinese and English, with strong written and verbal communication skills., • Highly organized, detail-oriented, and able to manage multiple tasks effectively.

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  • Outside Sales Representative
    Outside Sales Representative
    1 month ago
    Full-time
    Manhattan, New York

    Step into a role where your sales skills meet real opportunity. Cavalier Technical Services (CTS) has been New York’s trusted IT partner since 1977, delivering hardware, software, managed IT, cloud/backup, communications, and more. We’re growing—and we want driven sales pros ready to win. Authorized : Lenovo – HP – HPE - Dell – Cisco – Microsoft – So many more. Base + Commission: $500/week guaranteed + 5%–25% commissions (plus bonus on new/renewal clients). Leads Provided: In addition to your own prospecting, you’ll receive leads from our inactive client list. Hands-On Support: Our sales manager will join you on appointments to help you close and succeed. Fast Wins: Short sales-to-delivery cycle with our in-house team backing you up. Recurring Income: Build long-term revenue through managed services and contracts. Prospect, qualify, and close SMB and Mid-Market clients across NYC. Present tailored IT solutions that solve real business problems. Manage your pipeline in CRM and consistently hit targets. Grow accounts with upsells and renewals. Proven B2B closer (computer and/or services sales a plus). Consultative, confident, and quota-driven. Professional, punctual, and ready to work on-site in Manhattan. Why CTS Join a legacy firm with a modern, customer-first approach. We’ll give you the tools, leads, and support to thrive. Your success is our success.

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  • Facilities Supervisor
    Facilities Supervisor
    1 month ago
    $65000–$68000 yearly
    Full-time
    Manhattan, New York

    About The Shed The Shed is a cultural institution of and for the 21st century. We produce and welcome innovative art and ideas, across all forms of creativity, to build a shared understanding of our rapidly changing world and a more equitable society. In our highly adaptable building on Manhattan’s west side, The Shed brings together established and emerging artists to create new work in fields ranging from pop to classical music, painting to digital media, theater to literature, and sculpture to dance. We seek opportunities to collaborate with cultural peers and community organizations, work with like-minded partners, and provide unique spaces for private events. As an independent non-profit that values invention, equity, and generosity, we are committed to advancing art forms, addressing the urgent issues of our time, and making our work impactful, sustainable, and relevant to the local community, the cultural sector, New York City, and beyond. About the Position The Shed is designed to be a highly adaptable, flexible, and technologically advanced art and performance facility. There are many kinetic elements that provide for a fully deployable building structure and that require specialized maintenance and operational procedures. The Shed seeks a Facilities Supervisor to support these facility operations, including daily maintenance, event operations, and building cleanliness. This position will directly supervise and assist with the repairs, maintenance, and cleaning assignments performed by the Facilities staff as well as vendors and contractors. Reporting to the Associate Director of Facilities, the Facilities Supervisor will assist in coordinating event and programming set-up requirements. Key responsibilities include, but are not limited to • Responsible for aligning customer service with The Shed’s mission to create a best-in-class visitor experience that is welcoming to all, • Lead and motivate the full- and part-time Facilities staff including scheduling, performance management, work assignments, and training, • Responsible for supervising and assisting the Facilities staff in roles including custodial/housekeeping, loading dockmaster, handyperson, laborers, etc., • Assist with the storage, inventory, and distribution of house equipment and cleaning machines, • Perform daily shift updates and pre-event briefings to keep the Facilities team engaged and informed of all activations, • Monitor, track, and record performance of all custodial/housekeeping, loading dockmaster, and handyperson staff, • Complete end-of-shift reports and communicate with management for updates on requests, incidents, and work completed by Facilities staff, • Provide training to Facilities staff that includes cleaning techniques and repairs Other duties as assigned • Qualifications and Qualities, • High school diploma or GED equivalent, • Must have a professional demeanor, • Experience supervising a union workforce in facilities/operations, • Experience in mechanical and technical repairs of a commercial building, • Detail-oriented with exemplary verbal and written communication skills, along with proven leadership ability, • Responds well to constructive feedback, • Ability to stand for the duration of the shift and lift up to 75 pounds, • Able to work a variable schedule including nights, weekends, and holidays, • Able to handle multiple projects simultaneously and manage priorities in fast-paced and high-demand situations while remaining extremely professional and customer-service oriented, • Able to take initiative and think ”bigger picture”, • Ability to communicate effectively with external departments Work Environment Time will be spent in an office with a quiet to moderate noise level and in our gallery and live performance spaces, with often loud and amplified noises. The office environment requires using a computer, phone, and other routine office equipment. Compensation The salary range for this position is $65,000 – 68,000 annually. Compensation will be commensurate with experience. Application Process Interested candidates should complete an application and submit a résumé and cover letter in a Word or PDF document saved as the candidate's first and last name to The Shed's Career Page. The Shed is dedicated to building an equitable environment that is mixed across lines of difference and strongly encourages applications from Black, Indigenous, people of color, women, transgender, and nonbinary candidates. This position will remain open until filled and until a diverse and qualified pool of candidates is identified. Applicants from populations underrepresented in the arts field are strongly encouraged to apply. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar.

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  • Sales / Purchasing Agent
    Sales / Purchasing Agent
    2 months ago
    Full-time
    East Flatbush, Brooklyn

    Job Description: Sales / Purchasing Agent Pro Aire Design Consultants Position Summary Pro Aire Design Consultants is seeking a motivated Sales/Purchasing Agent to manage client inquiries, support sales activities, and handle purchasing tasks for HVAC-related products and services. The ideal candidate is organized, proactive, and experienced in coordinating with vendors, contractors, and clients. Key Responsibilities Sales Support • Handle incoming inquiries from clients regarding HVAC products, services, and project requirements., • Prepare and send quotations, proposals, and sales documents., • Follow up on leads to convert inquiries into sales opportunities., • Maintain accurate records of client interactions, sales activities, and pipeline updates., • Source materials, parts, and equipment from approved suppliers., • Request and negotiate price quotations with vendors to obtain the best value., • Process purchase orders, monitor deliveries, and ensure timely arrival of materials., • Maintain an updated database of suppliers, price lists, and inventory items., • Work closely with the engineering and project teams to understand material specifications needed for HVAC projects., • Track purchase orders, delivery schedules, and incoming shipments., • Resolve issues related to delayed deliveries, product availability, or pricing discrepancies., • Maintain organized records of sales and purchasing transactions. Qualifications • Previous experience in sales, procurement, purchasing, or supply chain preferred., • Knowledge of HVAC products, construction materials, or engineering supplies is a strong advantage., • Strong negotiation and communication skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficient in MS Office (Excel, Word, Outlook)., • Ability to work independently and in a team environment. Work Hours & Environment • Full-time position, • Fast-paced environment working with clients, suppliers, and internal teams, • May require occasional field visits or supplier coordination Preferred Skills • Strong customer service skills, • Ability to handle pressure and meet deadlines, • Basic understanding of technical specifications for HVAC systems, • Reliable, proactive, and resourceful attitude

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