Technical support manager jobs in New York, NYCreate job alerts

Maxus Group is a leader in delivering premier talent and technology solutions, providing world-class support anytime, anywhere. Our integrated service lines allow us to understand our clients' unique needs better, enhancing overall satisfaction across various disciplines. Summary We are seeking an IT Technician to join our dynamic team at Maxus Group. In this role, you will be responsible for providing top-notch technical support and ensuring the efficient operation of computer systems. Your contributions will be vital in maintaining our commitment to exceptional service delivery. Responsibilities Handle incoming issues and requests to the Service Desk (help desk) via ticketing system (JIRA), email, phone, and in-person. Handle incoming support calls by asking proper questions to the end user, gathering enough detail to understand the priority of the issue and the impact to their organization. Provide end users with timely updates regarding their issues and requests. Provide end user support for Microsoft applications such as PowerPoint Provide users with support for Panopto, which is a video recording and sharing platform. Support end users with ZOOM meetings and recordings Upload ZOOM recordings into Panopto Conduct regular system checks and updates to maintain optimal performance of IT infrastructure and equipment. Requirements Experience as an IT Technician or similar role in a technical support capacity Intermediate knowledge of computer hardware, software, and operating systems (Mac OS, Windows) Familiarity with help desk software and ticketing systems like Jira a plus (will Train) Excellent problem-solving skills with a customer-oriented approach An understanding of Panopto a plus but will train Basic understanding of operating and troubleshooting Crestron touch panels and controllers Familiar with ZOOM, creating and recording Meetings Ability to work effectively and efficiently in a team environment. Excellent communication skills (verbal and written) Must have excellent people skills Possess intermediate task management skills If you are passionate about technology and eager to make a difference in a supportive environment, we invite you to apply today to join the Maxus Group team! Job Type: Contract Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person

We are hiring a Project Manager for both junior and experienced roles. Experience is not required for the junior role, as training will be provided. The main responsibility is managing projects from RFQ to completion, ensuring smooth execution. Experienced candidates will handle the duties outlined below, while those with no experience will be trained. Duties  Prepare submittal packages and request factory drawings as needed.  Ensure accuracy by comparing purchase orders to quotes and shop drawings.  Process and expedite orders, resolving vendor and customer concerns.  Manage field projects, including kickoff meetings and regular in-person check-ins.  Coordinate technical support needs.  Build and maintain relationships with customers, distributors, and contractors. Qualifications  At least 3 years of experience in the commercial lighting industry or a related project Management role.  Experience as a job site Project Manager in the NYC market is preferred.  Highly organized with the ability to multitask in a fast-paced environment.  Strong communication skills and a positive attitude.  Proficient in Outlook and Excel, with the ability to learn in-house systems like QuickBooks.  Experience in reviewing quotes, creating submittal packages, and processing purchase orders.  Strong customer service and sales skills.  Ability to work well both independently and in a team. Knowledge & Skills  Building relationships and selling to customer needs  Negotiation and problem-solving  Excellent organizational and multitasking abilities  Strong customer service skills  Market and product knowledge  Ability to work under pressure and prioritize tasks effectively Job Type: Full-time Pay: TBD, based on experience Schedule: Monday to Friday Paid Time Off: 2 weeks of paid vacation, 5 paid sick days, 1 paid day off on Birthday Location: In-person

Livestream Broadcaster Opportunity (USA) (CA) REMOTE POSITION Unlock Your Earning Potential as a Livestream Broadcaster We are seeking charismatic and talented individuals to join our team of Livestream Broadcasters. As a broadcaster, you get to set your own schedule and you will have the opportunity to build a massive following, create engaging content, and earn a lucrative income. Our company partners with high-end platforms such as Favorites, C2 Bigolive, Tiktok, Fb Meta and other broadcasting platforms to provide our broadcasters with unparalleled exposure. Job Summary: As a Livestream Broadcaster, you will be responsible for creating and streaming high-quality content to a live audience. Your primary goal will be to build a loyal following, increase engagement, and drive revenue through virtual gifts, subscriptions, and advertising. This is a commission-based opportunity with uncapped earning potential. Requirements: Broadcasting Schedule: Minimum of 15 calendar days per month, with a daily minimum of 2 hours. Monthly Quota: Achieve a minimum of 5,000 virtual gifts revenues  Monthly Hourly Requirement: Minimum of 32 hours per month. People Skills: Excellent communication and interpersonal skills to engage with your audience and build a loyal following. Public Speaking: Comfortable with public speaking and able to think on your feet. Content Creation: Skilled in creating high-quality, engaging content for live streaming. Technical Requirements: Reliable internet connection, high-quality webcam, and a quiet, distraction-free broadcasting space. Compensation: Beginner Broadcaster 3-6 months): $2,000 - $3,000 per month Intermediate Broadcaster (6-12 months): $4,000 - $6,000 per month Advanced Broadcaster (7+ months): $8,000 - $12,000 per month Additional Earning Opportunities: Commission on Virtual Gifts: Earn up to 80% commission on virtual gifts received during your broadcasts. Subscription Revenue: Earn a share of subscription revenue generated by your content. Advertising Revenue: Earn a share of advertising revenue generated by your content. Why our Partner Platforms: Our partner platforms, such as Favorites, C2 Bigolive, and Tiktok, are the top paying platforms in the industry. They offer a unique opportunity for broadcasters to earn a steady income, with room for advancement and growth. Our partner platforms also provide a range of tools and resources to help broadcasters succeed, including: State-of-the-Art Broadcasting Technology: High-quality streaming equipment and software to ensure seamless broadcasts. Marketing and Promotion: Ongoing marketing and promotion to help broadcasters grow their audience. Community Support: Access to a community of broadcasters and industry experts for support and guidance. How to Apply: If you are a motivated and talented individual with a passion for live streaming, please submit your application, including: A brief introduction outlining your experience, skills, and motivation for becoming a Livestream Broadcaster. A link to your social media profiles or previous live streaming content. Your availability for an interview. No experience necessary, We offer a 30 day immersive livestream bootcamp. We look forward to welcoming talented individuals to our team of Livestream Broadcasters. Equal Opportunity Employer: Our company is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive environment for all our broadcasters.

I am looking for a HVAC tech experienced in industrial refrigeration systems for an established and well known Food Manufacturer. Please see the details below for the description. Job Duties: - Monitor machine performance, including downtime and output efficiency. - Maintain and schedule preventive maintenance (PM), work orders (WO), and projects. - Perform repairs and maintenance on all equipment. - Ensure all refrigeration and HVAC equipment, as well as facility infrastructure, are in good working condition to meet production needs. - Oversee and manage HVAC procedures and operations. - Prioritize and support necessary repairs and troubleshooting based on operational requirements. - Document maintenance activities, including purchase orders (PO), work orders (WO), and preventive maintenance (PM), in the CMMS system. - Provide leadership with guidance on root cause failure analysis. - Develop and maintain vendor relationships, ordering materials as needed for maintenance operations. - Maintain plant equipment to OEM standards or better through continuous improvement initiatives. Experience and/or Qualifications Requirements: - Two-year Technical Associate's degree strongly preferred. - Minimum 2+ years relevant experience in Refrigeration/HVAC maintenance and installation. - EPA HVAC Universal Certification (Required). - Certificate of Fitness for Torch Use of Flammable Gases (G-60) obtained through FDNY (Preferred). - Proficient in Refrigeration/HVAC and facilities maintenance.

Customer Support + Technical Assistant Answering Phone Calls Inventory Management (Inbound/Outbound) Order Process and Data Entry Packing and Shipping (Must be able to lift up to 50 lbs) Basic Computer Skills Required Bilingual English and Spanish Preferred

Russian speaking, bilingual Executive Assistant - Full-time and Part-time options available - Housing (apartment or room) near the office may be provided - Required experience: 3–5 years - References from previous employers required Key Responsibilities 1. Archiving and organizing large amounts of information and data - Receive and organize incoming documents daily (various formats: Word, PDF, JPEG, etc.) - Store by category, topic, year, and folder - Maintain four backups (2 on physical drives, 2 in cloud storage) - Responsible for accuracy, completeness, and ease of access - Digitize all paper records - Verify data submissions from other employees for accuracy 2. Technical Skills - Proficient with computers and office equipment - Ability to set up computers, printers, mobile phones, install apps, internet, ect - Troubleshoot technical issues - Work in a technologically advanced office 3. Internet and Digital Literacy - Skilled in online research and information retrieval - Vet and manage contractors, service providers, professionals - Coordinate repairs and maintenance for company properties - Check ratings of lawyers, doctors, contractors - Write and post reviews - work with AI tools - Schedule Zoom or other meetings - Write professional emails in English and Russian 4. Financial Record-Keeping - Track and categorize all expenses and income - Maintain and archive invoices - Handle payments and disputes - Keep all financial documentation organized 5. Book of contacts management - Maintain an organized, categorized book of contacts - Make calls, arrange meetings, negotiate terms 6. Administrative Support - Ensure smooth operation of the Brooklyn house, office, and executive's workspace - Purchase supplies, handle office orders - Perform ad-hoc tasks as needed - Search and oversee tenants (follow written instuctions) Key Qualities and Skills - Highly responsible and punctual - Well-organized and detail-oriented - Able to work independently without micro-management - Eager to learn new technologies - Follows written instructions precisely - Flexible, disciplined, and proactive Requirements - Higher education (final-year university students may apply) - Minimum 3 years of relevant experience - Fluency in Russian and English - References from previous employers required Conditions - Housing may be provided near the workplace - All benefits - Flexible work schedule (to be discussed) - Probation period: 1–3 months - Paid internship available if needed - Salary + monthly/annual performance bonuses - Strong opportunities for career growth Applicants are requested to specify their desired salary in the application. Please submit your resume Two positions are available. Salary depends on workload and qualifications, with additional bonuses and benefits.

Boggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success. Benefits Package: Base hourly: $25.00-$27.00/HR with a sales-driven bonus Dental, Health, Vision, 401(K) PTO and Sick Time Employee Discounts Professional and Career Development Your Opportunity The Senior Sales Advisor (FT) acts as the Company’s representative to customers, embodying professionalism in sales to uphold the brand's image, boost store performance, and ensure customer satisfaction and loyalty. This role involves actively contributing to both quantitative and qualitative goals related to sales, customer service, loyalty, and overall growth. How You Will Contribute Sales - 90% Provide an exceptional high-level service to all customers, online and offline, maximizing all contact opportunities with customers and promoting the Brand and the Product. Be proactive and inform all customers about the benefits of loyalty programs, to ensure the enrichment and maximization of the customer database. Be a Brand Ambassador of the brand, ensuring an image and style in line with the Brand's standards. Develop and maintain long-term relationships with customers with the aim of strengthening the image and prestige of the brand. Contributes to the development of sales strategies and assists in achieving team targets. Manage sales by optimizing each phase of the commercial relationship Build and sustain long-term customer relationships to strengthen the brand's image and prestige Customer Service Excellence: Provide exceptional service to all customers, both online and offline, by maximizing contact opportunities and promoting the brand and product. Providing advanced product insights. Proactively inform customers about loyalty program benefits to enhance and expand the customer database. Act as a Brand Ambassador, maintaining an image and style aligned with brand standards. Sales Management Optimize each phase of the customer interaction process Greet and recognize regular customers. Understand both explicit and implicit customer needs Introduce and promote products effectively. Describe and advise on items offered. Verify customer needs and respond to their requests. Encourage cross-selling and up-selling. Be involved in coaching the team, setting an example in sales techniques, and influencing team culture. Collect and record customer data accurately to boost loyalty. Guide customers through the checkout process, preparing packaging and showing appreciation as they leave. Operational Excellence - 10% Omnichannel Service: Promote omnichannel service by using available technological tools (e.g., sales tablets) and provide a 360° shopping experience to boost sales. Assist with managing omni channel flows (such as Click & Collect, Seek & Send) according to guidelines and deadlines. Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image Participate in stock management to maximize sales and make efficiency suggestions. Store Maintenance and Stock Management: Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image. Participate in stock management to maximize sales and make efficiency suggestions. Participate in inventory activities (annual or partial). Assist in cash operations when necessary, adhering to company protocols under the supervision of store management. Job requirements Who You Are: 2+ years’ working in menswear and proven prior experience in fashion or luxury retail, especially with premium or high-end brands. Fluent in English (speaking and writing), additional languages are a plus Demonstrated ability to meet or exceed sales targets, working with KPI's in a retail or fashion environment. Skilled at delivering high-quality, personalized service to ensure customer satisfaction and build loyalty Strong understanding of the fashion industry, including current trends, seasonal styles, and popular brands. Clear, professional, and friendly communication skills for engaging with a diverse customer base. Proficiency in using POS software for transactions, returns, and gift card processing. Knowledge of digital tools used in omnichannel retail (e.g., tablets for sales assistance, click-and-collect, online order support) to ensure a seamless customer experience. High standards of professionalism in dress code, punctuality, and work ethic. Flexible to work peak seasons, holidays, and weekends Ability to lift 35 lbs. + and stand for long periods of time Why work with Boggi Milano? Boggi Milano combines the best of Italian craftsmanship with innovative designs, offering employees the chance to represent a prestigious brand known for elegance and quality. At Boggi Milano, innovation is at the core. The brand leverages technical, high-performance materials to create products that meet the evolving demands of customers. Employees are part of a dynamic and growing company, with numerous new store openings and partnerships planned. Join an international workplace that values diversity, equity, and inclusion. Employees from different cultures and backgrounds collaborate harmoniously. Boggi Milano promotes work-life balance and fosters an environment that values employee well-being. Boggi Milano is in a phase of global expansion, creating exciting opportunities for employees to contribute to new projects and help shape the brand’s future. Boggi Milano is committed to protecting the privacy and personal information of our employees and customers. All personal data will be handled in accordance with applicable privacy laws and regulations, including the New York State Consumer Privacy Act and other relevant statutes.

Chef Instructor Synopsis Under the direction of the Executive Director and Program Manager, the Chef Instructor is responsible for administering the NYC Food Handler's Certificate training program and overseeing the 24-week culinary training program at The Brownsville Community Culinary Center (BCCC). The Chef Instructor will lead culinary arts instruction, teach job readiness skills, and coordinate related activities and events to enhance the program. The Chef Instructor will monitor and report on participant progress throughout the first module, ensuring participants gain essential foundational skills. The ideal candidate will have a proven track record of training, teaching, and professionally developing aspiring culinary professionals. Strong communication skills are imperative, as well as a personal commitment to nutrition, sustainability, and culinary traditions within the African diaspora. This is a full-time position. Who We Are The Melting Pot Foundation USA Inc. is committed to working with historically marginalized or underprivileged communities to build the infrastructure necessary for sustainable, self-determined, and equitable futures. The BCCC provides free, world-class culinary vocational training to Brownsville residents through our culinary training program. The BCCC provides advocacy, support, and coordination services for Brownsville residents living with Type-2 diabetes through our Diabetes Wellness Project, working to improve public health in the neighborhood and offering resources to expand program participants' capacity to manage their conditions. The BCCC is available to community groups seeking to organize and address issues affecting the neighborhood and to celebrate, learn, train, and enjoy each other’s company. Essential Duties and Responsibilities - Review, enhance, and develop curriculum based on the needs of the program and community, including the in-house Diabetes Wellness Program. - Conduct hands-on culinary instruction of participants, including online/Zoom-related instruction if required or advantageous. - Administer written and practical tests as required. - Document and report each participant’s ability to comprehend, perform, and retain practical techniques. - Work one-on-one with participants to ensure comprehension of lessons and information. - Develop and maintain external relationships for job placement and activity opportunities. - Administer the NYC Food Handler's Certificate curriculum and test, ensuring all participants achieve certification. - Lead and support the recruitment of participants. - Conduct interviews and evaluate potential candidates. - Support and lead, if necessary, fundraising efforts to support the culinary training program utilizing various in-house resources. - Adhere to the Melting Pot Foundation Policies and Procedures. - Follow all Human Resources and departmental policies and procedures regarding performance, recognition, coaching, training, and discipline. - Report on key initiatives as required. - Provide weekly, monthly, quarterly, and annual reports to the Executive Director and other determined stakeholders. - Maintain a professional appearance in accordance with company/department standards. - Exercise independent judgment in daily responsibilities. - Perform all other related and compatible duties as assigned. - Cultural Responsibilities - Mentor and develop individuals inside the organization and the community to help them reach their full potential. - Maintain a positive, professional, and friendly demeanor at all times. - Consistently offer professional, friendly, and proactive service while supporting fellow team members. - Promote a positive public image and maintain strong employee relations. - Foster an inclusive, harassment-free work environment. - Serve as an ambassador for all company and department expectations, leading by example. Skills and Qualifications - Excellent interpersonal skills required; ability to exercise sound judgment and interact with senior management. - Strong organizational skills with attention to detail. - Ability to multitask and take initiative in problem-solving. - Proficiency in Microsoft Office (Outlook, Excel, PowerPoint, etc.). - Strong written and verbal communication skills in English. - Ability to perform mathematical operations, including addition, subtraction, multiplication, and division in all units of measure. - Education and Experience - 4-6+ years of relevant industry experience at a chef level or higher, with related management experience. - Proven track record of educating and mentoring culinary students or staff. - NYC Food Handler's Certificate (required). - Experience in a large-scale production facility or institutional foodservice setting. - High degree of technical ability to engage participants and promote learning. - Experience developing a training program or curriculum, including proficiency with Microsoft Word, Excel, PowerPoint, and Zoom. - Passion for education, health, and wellness. Compensation This position offers a competitive hourly rate ranging from $30 per hour, commensurate with experience, qualifications, and demonstrated expertise. The final rate will be determined based on the candidate's background and ability to contribute to the program’s success. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The Melting Pot Foundation USA Inc. complies with the Americans with Disabilities Act (ADA) and all applicable state or local laws. We will reasonably accommodate qualified individuals with disabilities if such accommodation allows them to perform the essential functions of the job, unless doing so would create an undue hardship. Regularly required to sit, stand, walk, bend, lift, use hands and fingers, reach with hands and arms, talk, and/or hear. Specific vision abilities required include close, distance, color, peripheral vision, and depth perception. The employee must be able to lift a minimum of 35 lbs multiple times per day and push a cart weighing up to 100 lbs. Must practice proper body mechanics and use appropriate personal protective equipment to avoid injury. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - This position is an exempt position and may require working more than forty (40) hours per week. - Fast-paced environment with varying levels of guests and employees present. - Varying walking surfaces, working environments, and equipment. - Exposure to varying levels of light, sound, temperature, and kitchen conditions. - Close-quarter environment with varying hot and cold surfaces. The Melting Pot Foundation USA Inc. is an EQUAL OPPORTUNITY EMPLOYER. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. The Melting Pot Foundation USA Inc. is a drug-free workplace. Pre-employment drug testing, background checks, and job assessments may be required depending on the position applying for.

Boggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success. Your Opportunity The Runner/Stock Associate plays a critical role in supporting store operations by ensuring merchandise is efficiently received, organized, and restocked on the sales floor. This position is essential to the smooth operation of the store, helping maintain visual standards, stock accuracy, and timely product availability to support sales efforts. Benefits Package: Job Status: Full time/Non-exempt 1-2 years of experience: base hourly: $18.00–$20.00/HR 2-3 years of experience: base hourly: $20.50–$22.50/HR Health, Dental, Vision, 401(K) PTO and Sick Time Employee Discounts Professional and Career Development How You Will Contribute Back of House & Stock Operations – 70% Receive and process incoming shipments accurately and efficiently. Organize and maintain stockroom to ensure easy access and efficient space usage. Replenish merchandise on the sales floor as directed by store management and floor staff. Tag, sensor, and prepare merchandise for display or storage. Support inventory control processes, including stock counts and loss prevention efforts. Follow all operational procedures and company standards related to product handling and back-of-house organization. Sales Floor Support – 30% Act as a key point of contact for Sales Advisors, promptly retrieving requested items from the stockroom. Maintain awareness of inventory levels and communicate low stock or product issues to management. Maintaining cleanliness of the stock room, sales floor, and store Ensure that fitting rooms, shelves, and product displays are neat, clean, and fully stocked. Assist with store openings, closings, and floor moves as required. Support visual merchandising team in executing floor plans and product presentation guidelines. Job requirements Who You Are: Previous experience in a retail stock and/or runner position preferred. Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment. Team-oriented with a proactive, flexible attitude and a willingness to support wherever needed. Detail-oriented and reliable, with a strong work ethic. Able to lift 35 lbs. + and stand, run, or move for long periods of time. Fluent in English; other languages are a plus. High standards of professionalism in dress code, punctuality, and conduct. Legal authorization to work in the United States. Available to work weekends, holidays, and peak seasons as needed. Why work with Boggi Milano? Boggi Milano combines the best of Italian craftsmanship with innovative designs, offering employees the chance to represent a prestigious brand known for elegance and quality. At Boggi Milano, innovation is at the core. The brand leverages technical, high-performance materials to create products that meet the evolving demands of customers. Employees are part of a dynamic and growing company, with numerous new store openings and partnerships planned. Join an international workplace that values diversity, equity, and inclusion. Employees from different cultures and backgrounds collaborate harmoniously. Boggi Milano promotes work-life balance and fosters an environment that values employee well-being. Boggi Milano is in a phase of global expansion, creating exciting opportunities for employees to contribute to new projects and help shape the brand’s future. Boggi Milano is committed to protecting the privacy and personal information of our employees and customers. All personal data will be handled in accordance with applicable privacy laws and regulations, including the New York State Consumer Privacy Act and other relevant statutes Job Type: Full-time Pay: $18.00 - $22.42 per hour Expected hours: 32 – 40 per week Shift: Day shift Morning shift Work Location: In person