Trabajos the home depot en Thornton, ColoradoCrear alertas

Job Description The "Air Traffic Controller" for Colorado's Leading Home Efficiency Team Location: Office-Based (Lakewood, CO) Compensation: $65,000 - $75,000 Base Salary + Performance Bonus ($7,500 - $15,000 target) Target Total Comp: $72.5k - $90k The Opportunity Are you a logistical mastermind who also loves people? Do you thrive on solving puzzles like ensuring the right technician gets to the right job with the right materials while ensuring the homeowner has a 5-star experience? We are Colorado's leading expert in comprehensive home efficiency from residential electrification and natural cooling to energy audits and insulation. As a local, family-owned, and veteran-operated company, we take pride in serving our Colorado community with respect, dependability, and high performance. We are looking for a Service & Logistics Manager to act as our operational hub. You will ensure our field teams run smoothly and profitably, while serving as the trusted point of contact for our customers. Why You'll Love Working With Us • Local & Family-Owned: We aren't a faceless corporation. We are a local team that cares about our reputation in the Denver area. Your planning helps us deliver the quality service our neighbors expect., • Investment in You: We believe in continuous improvement. You will have access to structured training programs, both in-house and via third-party industry partners, to sharpen your leadership and operational skills., • Operational Impact: You hold the keys to profitability. By reducing wasted trips and maximizing technician billable time, you directly impact the bottom line. Reporting to the General Manager, you will manage the heartbeat of our field operations. • Air Traffic Control with a Human Touch: Manage all scheduling to ensure the right technician arrives at the right job at the right time. You are the defense against callbacks and the primary communicator with homeowners regarding their service windows., • Customer Coordination: Act as the liaison between the field and the client. If a tech is running late or a part is delayed, you handle the update with grace and professionalism, preserving customer trust., • Material & Fleet Command: Handle material ordering and vehicle maintenance coordination. You ensure no tech leaves the yard unprepared., • Technician Efficiency: Minimize unbilled time and drive time. Ensure techs are fully booked and routed logically. We hire on values first. We are looking for a leader who is Responsible, Dependable, Respectful, and Thorough. The Essentials: • Logistics Mindset: You can look at a complex week of jobs and see the most efficient path through it., • Customer Service DNA: You have exceptional phone manner and empathy. You understand that efficiency doesn't mean treating customers like numbers., • Software Savvy: Familiarity with Service Titan or similar field service management software is significantly helpful., • 401(k) matching, • HealthCare Insurance, • Dental Insurance, • Vision insurance, • Life insurance, • Paid Time Off, • Professional development assistance We are looking for a Service & Logistics Manager to act as our operational hub. You will ensure our field teams run smoothly and profitably, while serving as the trusted point of contact for our customers. Why You'll Love Working With Us Local & Family-Owned: We aren't a faceless corporation. We are a local team that cares about our reputation in the Denver area. Your planning helps us deliver the quality service our neighbors expect. Investment in You: We believe in continuous improvement. You will have access to structured training programs, both in-house and via third-party industry partners, to sharpen your leadership and operational skills. Operational Impact: You hold the keys to profitability. By reducing wasted trips and maximizing technician billable time, you directly impact the bottom line. The Voice of Trust: You aren't just moving trucks on a map; you are the friendly, reliable voice that homeowners appreciate when they need updates or scheduling help.