Are you a business? Hire ticketing candidates in New York, NY
Weekend Kitchen Helper Wanted Schedule: Saturdays & Sundays, 10:00 AM – 8:00 PM Job Responsibilities: - Basic meat and vegetable prep(slicing/cutting),sidework - Preparing orders according to tickets - Cleaning and closing duties Requirements: - efficient, and hardworking - Able to follow instructions and maintain kitchen cleanliness
Full Job Description Job Overview: We’re seeking a motivated and outgoing Guest Service Associate to support both in-office and out-of-office functions for our premiere tour company, HeliNY. This role is ideal for someone who enjoys engaging with people, thrives in a dynamic environment, and has a passion for both customer service and hands-on marketing. The ideal candidate will spend part of their time in the office handling customer inquiries via phone and email, and the other part actively promoting our services in the community. Your goal will be to generate awareness, attract new customers, and drive ticket sales while ensuring a smooth and welcoming experience for every client. Key Responsibilities: Customer Service (In-Office): · Answer incoming phone calls and respond to customer emails promptly and professionally · Assist walk-in clients with booking tours and answering general questions · Manage scheduling, basic data entry, and maintain accurate records of sales and customer interactions · Provide outstanding service to ensure repeat business and customer satisfaction Field Work & Sales (Out-of-Office): · Promote our sightseeing tour services, charter flights, and destination packages to potential customers in designated public areas and high-traffic spots · Create brand and product awareness by distributing flyers, engaging with potential customers, and offering on-the-spot information · Persuade potential clients to visit the office and book tours or learn more about our other helicopter experience offerings. · Track and report outreach activity and generate sales leads · Work closely with the office team to align on promotions, messaging, and sales goals Qualifications: · 2+ year of experience in customer service, retail, hospitality, or in-person sales · High school diploma or GED required; college coursework or a degree in Marketing, -Communications, Business, or Hospitality is preferred · Experience in field marketing, tourism, hospitality, or aviation is a plus · Outgoing, friendly personality · Excellent verbal communication and interpersonal skills · Highly motivated, reliable, and capable of working independently · Basic computer literacy (email, spreadsheets, and booking systems) · Bilingual or multilingual candidates are encouraged to apply Additional Requirements: · Must be available to work the full Friday–Sunday schedule consistently · Ability to stand, walk, and be active for extended periods while working in the field · Comfortable working both indoors and outdoors in various weather conditions Job Type: Part-time Expected hours: 24 per week Benefits: - Employee assistance program - Referral program Schedule: - 8 hour shift - Day shift - Evening shift - Every weekend Education: - High school or equivalent (Required) Experience: - Customer service: 2 years (Required) Shift availability: - Night Shift (Required) - Day Shift (Required) Ability to Commute: - Hoboken, NJ 07030 (Required) Ability to Relocate: - Hoboken, NJ 07030: Relocate before starting work (Required) Work Location: In person
About Us: All Attractions City Tours is one of the leading tour providers in the city, offering visitors unforgettable sightseeing experiences, from iconic landmarks to immersive cruises. We pride ourselves on providing exceptional service and creating seamless, memorable adventures for all our guests. Position Overview: We are looking for a dedicated and detail-oriented Customer Service Representative to join our guest support team. This role is focused on handling customer disputes, addressing inquiries, resolving issues, and ensuring an outstanding customer experience throughout their journey with us. ** Responsibilities:** - Handle customer inquiries, complaints, and disputes via phone, email, text, and in person. - Investigate and resolve billing issues, chargebacks, and refund requests with professionalism and accuracy. - Document customer concerns and resolutions clearly in our internal systems. - Provide timely updates to customers regarding ticketing issues, schedule changes, and policies. - Collaborate with sales agents, management, and operations to ensure alignment on guest resolutions. - Educate customers on our tour offerings, schedules, and booking processes. - Assist with pre- and post-tour support, helping guests navigate any questions or concerns. - Maintain a calm, empathetic, and solution-focused approach even in high-stress situations. ** Qualifications:** - Previous customer service experience (tourism or hospitality industry a plus) - Strong conflict resolution and problem-solving skills - Excellent verbal and written communication - Ability to multitask and stay organized in a fast-paced environment - Professional, positive, and patient demeanor - Basic knowledge of platforms like Square, PayPal, or similar payment processors is a plus - ** Benefits:** - Flexible schedule options - Opportunity to grow within a dynamic tourism company - Supportive team culture - Discounts on tour experiences
--independent contractor/1099. -self managed. -reliable. Consists of ... -Make appointments. -taking specific photos of interior and exterior of buildings. -fill out quick report from walkthrough information. -approximatley 30 minutes per visit. -40/per ticket. -as many as you can handle. -work is in Manhattan various buildings.
We are seeking a detail-oriented, analytical, and highly organized Accountant to manage the financial operations of our growing tour company. This role is responsible for overseeing day-to-day accounting functions, reconciling ticket sales across platforms, tracking commissions for sales agents, and ensuring accurate financial reporting. Key Responsibilities: Manage Daily Ticket Sales Reconcile ticket sales across POS systems (e.g. Square, FareHarbor, direct cash sales) Track and report daily earnings from each sales channel Monitor and investigate discrepancies in ticket sales and refunds Accounting & Financial Reporting Prepare weekly, monthly, and quarterly financial reports Manage accounts payable and receivable Maintain general ledger and perform bank reconciliations Ensure accurate categorization of tour-related expenses (transportation, staffing, marketing) Commission Tracking Calculate and manage commissions for sales agents Generate payout reports and statements for independent sellers or street teams Compliance & Audit Maintain compliance with local tax laws (sales tax, tourist fees) Prepare documentation for audits and financial reviews Ensure proper documentation for chargebacks and disputes Budgeting & Forecasting Support leadership in creating tour revenue projections Assist in budgeting for seasonal staffing and operational needs Requirements: Bachelor's degree in Accounting, Finance, or related field 2–4 years of accounting experience (tourism or retail a plus) Strong proficiency with Excel and accounting software (e.g. QuickBooks, Xero) Familiarity with POS systems and payment platforms (Square, Stripe, PayPal) High attention to detail and ability to work independently Excellent communication and time management skills Bonus: experience with chargeback disputes or managing multiple income streams Preferred Qualifications: Experience working in the tourism, attractions, or events industry Comfortable reconciling cash and digital payments Ability to analyze sales trends and provide operational insight
Job Title: Shift Leader Team Member (Counter-service.) Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We pride ourselves on bridging the gap between the accessibility and community of your local corner store, and the quality and experience of a classic NYC delicatessen. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. A key part of this role will require guest-facing interaction, on a consistent basis. Key Responsibilities: Must be fluent with basic computer skills ie responding to catering inquiries Ring up customers on the register throughout service Expo on an as-needed basis to direct the order flow of tickets coming in Efficiently wrap, bag, and hand-off sandwich orders to customers in accordance with the ticket order flow Maintain a clean and organized station by re-stocking chips, drinks, wiping tables, wiping counters, stamping bags, sweeping the floor, etc Open & close cash drawer on an as-needed basis Understand stock levels of product and marking items OOS on the POS accordingly Provide excellent customer service by engaging with customers in a friendly and professional manner When it gets busy, jump in to prepare and assemble chopped sandwiches according to company recipes and customer requests Memorize the menu in order to provide information about products to customers Ensure all ingredients are fresh, properly stored, and safely handled according to DOH standards (start/discard labels, FIFO, labeling/dating product) Contribute to preparation on an as-needed basis Work efficiently in a fast-paced environment, handling multiple orders simultaneously. Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. Qualifications: Previous experience in a fast-paced restaurant environment (bonus if a QSR, specifically bodega, deli, or sandwich shop.) Experience communicating with guests in a fast-paced setting Experience on the cash register & cash handling Experience with a meat slicer and knife skills is a plus Friendly, outgoing, and customer-oriented attitude. Strong work ethic and willingness to learn and grow with the company. Excited about contributing to building something. Ability to work well under pressure and multitask effectively. Basic understanding of food safety and sanitation practices. Excellent communication and teamwork skills. What We Offer: Opportunity to be a part of a unique and innovative food concept in NYC. Competitive pay and potential for growth within the company. A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. Employee discount PTO accrual (after 3-months) Hours & Pay: 30-35 hours per week Flexibility in scheduling. In addition to week-days, availability to work weekends (i.e Saturdays / Sundays.) $20-24/hour + tips
We are seeking enthusiastic, knowledgeable, and engaging individuals to join our team as walking tour guides and Statue of Liberty Tour. In this role, you will have the unique opportunity to educate and inspire visitors from around the world about the history, significance, and cultural impact of one of America’s most iconic landmarks. As a tour guide, you will share fascinating stories and historical facts about the Statue of Liberty and Liberty Island while ensuring a memorable and enjoyable experience for every guest. Responsibilities: Lead walking tours in urban areas, covering multiple points of interest. - Conduct engaging and informative guided tours for diverse groups of visitors. - Share the history, architecture, symbolism, and cultural significance of the Statue of Liberty and Ellis Island. - Answer visitor questions and provide recommendations for exploring the area. - Ensure the safety and comfort of all tour participants. - Assist with logistics such as ticketing, crowd management, and tour schedules. - Stay informed about historical updates and relevant information. - Represent the organization professionally and courteously at all times. Qualifications: - Passion for history, culture, and public speaking. - Strong communication and storytelling skills. - Ability to engage and connect with diverse audiences. - Prior experience in tourism, education, or customer service is a plus. - Fluency in English is required; additional languages are a strong advantage. - Ability to walk and stand for extended periods and work outdoors in various weather conditions. - Join us in sharing the story of this national treasure and creating unforgettable experiences for visitors from around the globe!
Dear Candidate, Please read this thoroughly before applying for this job! We are looking for someone who can walk/bike and be on their feet throughout their shift. We need a person who is focused and detail oriented, can assort tasks and prioritize. You should be very responsible, since you will be carrying a lot of important documents and tickets. We DO NOT ACCEPT complainers or people with aggressive personalities, since you will be in charge of buying tickets through the box offices, you need to be extremely polite and have a light, fun and outgoing personality towards people you work with! You have to be good with directions and street orientations, since you will be delivering tickets. YOU MUST HAVE A RELIABLE MOBILE DEVICE AND A WALLET TO CARRY YOUR BUSINESS CARDS! YOU MUST BE VERY RESPONSIBLE AND NOT LOOSE CARDS TICKETS AND ANYTHING ELSE THAT YOU WILL HAVE TO CARRY DURING YOUR SHIFT! YOUR TASKS WILL BE THE FOLLOWING: - You will have to come on time for your shift and prepare to receive orders on your email. - You will receive a business credit card with which you will be purchasing tickets for the company - You will have to deliver those tickets to our main offices, hotels or other locations based in the Manhattan Area - You have to be quick and answer your phone immediately whenever an agent calls you, since there might be an urgency with a certain order - You must obtain a good and positive attitude! - Our team is very cooperative and well trained. You have a good time as long as you do your job and try to be cooperative as well! - PLEASE DO NOT APPLY IF YOU THINK YOU WILL NOT BE ABLE TO DO SOME OF THESE TASKS! - Job Type: Full-time
We are a company that specializes in sightseeing tours on land and by water. We do double decker bus tours of midtown and lower Manhattan and we do a river cruise for the Statue of Liberty. We are seeking an enthusiastic and customer-oriented Ticket Agent to join our team. As a outside ticket agent, you will be responsible for assisting customers with ticket purchases, providing information about our tours, and ensuring an excellent experience for all passengers. Sell tour tickets to customers in-person. Provide tourists with information about routes, stops, and tour schedules. Handle customer inquiries and ensure high-quality service. Assist passengers in navigating the tour route, including helping with any questions during the journey. Maintain accurate sales records and transaction logs. Promote special offers, discounts, and packages to potential customers. Assist with the management of ticket inventory. Ensure the cleanliness and organization of the ticketing area. Qualifications: High school diploma or equivalent; prior experience in customer service or tourism is a plus. Strong communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Knowledge of local landmarks and attractions is beneficial. Previous experience with ticketing systems is a plus. Ability to work flexible hours, including weekends and holidays.
SALES AGENT POSITION JOB OFFER YOU ARE OFFERED: COMMISSION - You will be getting $10 PER TICKET sold by you. + TIPS (70%) + BONUSES FOR REACHED TARGET + BONUSES FOR REVIEWS FROM CUSTOMERS ($3 per review). You will have to commit to a 40-hour-a-week schedule and be available to work from 2pm-7pm. You must follow through with your schedule. YOUR POSITION REQUIRES 1. Follow a schedule and come in on time. 2. Wear a uniform. 3. You will be positioned outside of the store to actively engage potential customers. 4. You will have to approach people and give them information about shows and events in NYC. 5. You will have to make sales/reach weekly targets. 6. You need to be able to follow instructions and search for guidance from your managers.
We are seeking an enthusiastic and customer-oriented Ticket Agent to join our team. As a ticket agent, you will be responsible for assisting customers with ticket purchases, providing information about our tours, and ensuring an excellent experience for all passengers. Sell tour tickets to customers in-person. Provide tourists with information about routes, stops, and tour schedules. Handle customer inquiries and ensure high-quality service. Assist passengers in navigating the tour route, including helping with any questions during the journey. Maintain accurate sales records and transaction logs. Promote special offers, discounts, and packages to potential customers. Assist with the management of ticket inventory. Ensure the cleanliness and organization of the ticketing area. Qualifications: High school diploma or equivalent; prior experience in customer service or tourism is a plus. Strong communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Knowledge of local landmarks and attractions is beneficial. Previous experience with ticketing systems is a plus. Ability to work flexible hours, including weekends and holidays.