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Job Description The Technical Support Analyst will provide technical knowledge and support in the installation and operation of networked computers and network resources and the Telecom systems. This role will also be responsible for: • Installing and maintenance of software and hardware on workstations., • Providing Technical assistance to MMC Community and affiliates., • Maintains records of work activities and documents recurring, difficult or complex problems; identifies trends, recommends solutions and resources., • Maintaining work tickets with Help Desk ticketing system., • Implementation of network and systems security posture., • Performing Imaging and restoration of systems., • Asset Management and Inventory tracking., • Performing Networking, WIFI, and VOIP systems support., • Maintaining classroom technologies. Education Requirements: • Knowledge of network infrastructure and facilities, • Ability to maintain and troubleshoot computer network hardware, software, and peripherals., • Knowledge of Operating Systems, Windows, MAC, and Linux., • General knowledge of Audio/Video systems and Academic related software packages, • Familiarity with POS systems., • Supporting supervisors with Technical and related matters., • Ability to establish and maintain effective working relationships., • Knowledge of current technological developments/trends in area of expertise., • Knowledge of Communication Systems such as MS Teams, ZOOM, etc., • Knowledge of Productivity and Creative Software: MS Office suite, Adobe Suite, etc., • Knowledge of storage systems: Box, MS Onedrive, Local File servers., • Independently solve and document hardware/software problems., • Detail oriented and organized., • Knowledge of basic mobile and smart devices, • Familiarity with the fundamental principles of ITIL and ITSM., • Exceptional written and oral communication skills., • Exceptional interpersonal skills, with a focus on support building, listening, and questioning skills.

Job Description Company Overview: Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 100 organizations offering various programs – such as food, housing, employment, health insurance, and sexual health services – across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings. New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Manhattan, and Queens. This is a grant-funded position ending March 31, 2027. Program Description: Public Health Solutions seeks a Systems Support Technician to support the day-to-day upkeep of computer systems and infrastructure. He or she will be responsible for a proportionate share along with their peers of an Ethernet Wide Area Network with more than 500 nodes in 19 locations consisting of more than networked PCs, laptops, printers, 15 servers organized into one Microsoft Active Directory domain and hosted in Azure and locally, and 50 network devices including Cisco switches and routers. Additionally, PHS relies heavily on the Office 365 Suite of online tools, to support remote work for all staff. Position Summary: We are seeking an experienced System Support Technician for the following. • Function as principal contact for all end user support., • Support day to day administrative operations such as account management, application monitoring, and staff scheduling needed to maintain systems., • Perform routine computer maintenance, run regular network backups, and assure reliable and secure systems daily., • Support end-users by identifying problems with computers, printers, other hardware, and software and troubleshooting the same., • Respond promptly and clear any tickets submitted in our ticketing system and keep the ticketing information up to date., • Work closely with Management to assure seamless communication between computers and network-based systems and peripherals., • Support remote work for most PHS staff and manage VPN connectivity issues., • Perform other duties as assigned. Qualifications and Experience: • MCP or other industry certification preferred., • Minimum of 3 years’ experience supporting computers and servers in a networked environment., • Salary: $70,000 - $70,000 Desired Skills: • In depth knowledge of the Windows environment, • Extensive experience with Office 365, Azure, and Intune as a user and administrator, • Experience with Zoom VoIP Phone and conferencing a plus, • Capacity for critical thinking in order to organize, prioritize and follow through with assignments as well as test & evaluate solutions, • Familiarity with telephone systems, handheld devices, printer and scanner hardware helpful, • Some travel within five boroughs, • Good communication and interpersonal skills Benefits: • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday-Friday 9:00am-5:00pm 35 Hours per week

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! ABOUT THE JOB RADAR is looking for a highly motivated and technically skilled Deployment Support Associate to join our Customer Support and Operations team. In this role, you'll provide remote technical support during live deployments of RADAR systems to our retail customers and vendor partners. You'll troubleshoot hardware, software, and connectivity issues while ensuring a seamless installation experience. This position is primarily overnight and requires strong problem-solving skills, attention to detail, and the ability to work independently. You'll be on the front lines of our deployment success, helping resolve incidents in real time and improving operational processes as we scale. In your first 30days, you will: • Learn RADAR's mission, technology stack, and core values., • Complete onboarding and security compliance training., • Get familiar with RADAR's deployment process and common support issues., • Review technical documentation, Runbooks, and Zendesk workflows., • Gain hands-on exposure to tools like Zendesk, internal dashboards, and remote troubleshooting methods., • Begin independently handling technical support tickets for deployment-related issues., • Communicate directly with vendor technicians to walk through issue resolution., • Manage escalations from the Deployment Operations team., • Liaise with your manager to generate performance reports for internal stakeholders., • Adhere to SLAs by prioritizing urgent support requests., • Confidently resolve complex technical issues based on accumulated knowledge., • Contribute to improving internal documentation by drafting new Runbooks., • Escalate unresolved cases efficiently to L2/L3 support teams., • Demonstrate working knowledge of our monitoring tools and appliance logs., • You have 2+ years of professional Helpdesk or Technical Support experience, ideally in a customer-facing or field operations environment., • You have strong troubleshooting skills across hardware and software platforms., • Have have experience using ticketing systems and support tools (e.g., Zendesk, ServiceNow)., • You are comfortable working independently on overnight shifts (typically 8 PM to 5 AM PST)., • You are a clear communicator, capable of translating technical issues for non-technical audiences., • You thrive in fast-paced environments with shifting priorities., • You have familiarity with command-line tools (Terminal, SSH, Telnet) and Linux-based systems., • You have the flexibility to work weekends, holidays, or outside standard hours when needed. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process. CULTURE SNAPSHOT Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

Job Description About See Tickets See Tickets is an international ticketing organization which has been offering a comprehensive suite of ticketing, marketing and support solutions for top events for over 25 years. In 2016, See Tickets acquired Flavorus in Los Angeles, California, creating See Tickets North America. With the industry’s most user friendly ticketing platform, our experienced team serves over 5,000 promoters, festivals, performance venues, sporting events and monuments including Glastonbury Festival, Manchester City Football Club, Beautycon, Spring Awakening and The Eiffel Tower. We operate under the See Tickets brand in the US and the UK and the Digitick brand in France. See Tickets is a wholly-owned subsidiary of Vivendi SA, a Paris-based international Media and Content business. About the Role The Staff Accountant position will be part of the Finance and Accounting Group of See Tickets US, assisting in multiple responsibilities throughout the department. Reporting to the Accounting supervisor, they will contribute to the day-to-day function in the US accounting group and work with other business partners to ensure accuracy and timeliness of deliverables. They will be an active contributor to the monthly close process and must be comfortable working with multiple systems and help improve processes as the team expands. This position is remote. Responsibilities list below but not limited to: • Strategic analysis of client contracts for Weekly Payments., • Make weekly payments to clients - Pre-Settlements/Club Events, • Prepare Weekly ACH Batch Upload for client payments, • Record Weekly client payments in Quickbooks, • Monthly bill/invoicing for our AR clients - Authorize.net and other Miscellaneous billings, • Collection of outstanding fees and miscellaneous items billed, • Record client’s receivables (payments) into Quickbooks Expectations • Strong time management skills, • Meets Deadlines, • Highly organized with great attention to detail, • Strong analytical skills, • Openness to collaborating, • Ability to work independently, • Good communication skills - much interaction with internal and external customers, • Bachelor’s Degree with focus in Accounting/Finance, • 3-5 years of Accounting experience is a must, • Direct knowledge of accounting processes and functions, • Strong experience working with other ticketing experience and platforms is preferred., • Must be authorized to work in the United States Benefits • Health Care Plan (Medical, Dental & Vision), • Flexible Spending Accounts (Health, Dependent Care, and Commuter), • Employee Assistance Plan, • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Additional Voluntary Benefits (Accident Insurance, Group Legal Plan, Critical Illness Insurance, Hospital Indemnity Insurance), • STD/LTD, • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Gym Stipend, • Charitable Donation Match

Job Description At Bit By Bit, we’ve been helping organizations thrive since 1987. Originally founded as a database application development and networking company, we’ve grown into a full-service IT firm and a recognized leader in delivering reliable, cost-effective managed IT services across the Tri-State area. Our team specializes in building and managing solutions that solve critical business challenges. With a unique blend of business technology expertise, certified technicians, and proven processes, we provide our clients with tailored IT solutions that improve productivity, streamline communications, and reduce costs. Beyond technology, our culture is rooted in humility and curiosity, and our vision is simple: to help untangle people and process challenges so businesses can move forward with confidence. We are seeking a Level 2 Field Technician to join our team. This role is ideal for a technically skilled and customer-focused professional who thrives in a fast-paced environment and is committed to providing high-quality IT support. You will work directly with clients on-site, managing installations, troubleshooting, and ongoing technical support, while also collaborating with Bit By Bit’s broader technical team. This is a full-time, temporary position based in New York City, with field work required around the NYC Metro area. There's a strong possibility of this position being converted into permanent. Requirements Key Responsibilities • Provide service and customer support during field visits or dispatches., • Perform on-site installation, repair, maintenance, and testing of systems., • Diagnose errors or technical problems and determine proper solutions., • Use Bit By Bit’s ticketing system to track issues, time, schedules, and escalations., • Document processes and procedures in ITGlue., • Follow company protocols and standard operating procedures., • Collaborate with technical team members and communicate via Microsoft Teams and email., • Act as remote hands for Level 3 engineers as needed., • Manage new employee setup (PC, phone, mobile, cloud services)., • Troubleshoot Windows, Mac, iOS, and Android devices., • Support network and server infrastructure, Active Directory, O365, Google Apps, Exchange, DNS, and backup software., • Administer antivirus and spam filtering solutions., • Support VMware Vsphere ESXi virtual servers., • Liaise with ISPs, vendors, and OEMs to resolve issues and facilitate service. Additional Desirable Skills • Experience with Virtual Desktop Technologies (VMware, Citrix)., • Certifications or training in Microsoft, Apple, CompTIA, or Cisco., • Firewall and switch administration knowledge., • Familiarity with VOIP, telephony, and cable management., • Ability to identify, diagnose, and remediate Ethernet/wiring issues., • Basic programming knowledge a plus. Qualifications • Excellent interpersonal, oral, and written communication skills., • Strong troubleshooting and problem-solving ability., • Ability to build relationships and deliver outstanding client service., • Minimum of 1 year experience with a Managed Services IT company preferred., • Bachelor’s degree in a technical field, trade school education, or equivalent experience., • Valid U.S. driver’s license and reliable transportation required. Salary: $35–40 per hour (based on experience and skills).

Job Description Reports to: Executive Director Hours of Work: Full-time Employee -40 hrs./week (Some weekend and evenings required) This is a hybrid position, where the office is shared, in Union, NJ. Must have reliable transportation Start Date: September 2025 Job Description – The Marketing and Communications Coordinator support and implements CDD’s communications goals. A successful person in this position will be adept at communicating CDD’s mission and vision to wide variety of audiences and stakeholders. They will create eblasts for events, campaigns, and tours/residencies. This is a highly collaborative and hands-on role, ideal for someone who excels at producing visual and digital content, thrives in a fast-paced nonprofit environment, and is passionate about storytelling that inspires action and connection. In addition, the coordinator is also responsible for hands-on support of database management, website maintenance, fundraising campaigns, and working in-person at special events and performances. Marketing & Communications • Work with the executive director to refine and articulate CDD’s identity and initiatives efficiently and accurately through existing and new media channels (website, printed materials, social media, radio, etc.), • Responsible for drafting copy for marketing collateral based on approved campaigns., • Utilize CDD marketing message catalog and style guide in the design and publish marketing pieces and graphics (i.e., weekly social media, monthly e-newsletters through Mailchimp, electronic invitations), • Help create drafts of marketing and public relations campaigns with the support of the dancers, • Work with vendors, when required, in the design gala/major fundraiser invitations, education program collateral, program books, and electronic press kit packages, • Refine and share consistent and effective communication and identity strategies with CDD’s staff, board, partners, and venues, • Update and maintain a marketing calendar in collaboration with the company manager, • Manage website content and make manual updates. Work with support from a third-party vendor, as necessary, • Submit monthly campaign summaries for review that include website analytics, social media data, ROI, etc.; and provide suggestions for improvement for future marketing campaigns and strategy, • Maintains physical and electronic marketing archives, • Responsible for helping Development consultant in maintaining and updating patron database (Bloomerang) and Mailing List on Excel to ensure accurate and current data, • Assist the Development consultant on patron database for the organization, connecting staff to training resources and acting as liaison with third-party vendors and contractors, • Staff and manage Front of House duties at performances, residencies, and other special events, especially our annual major fundraiser, • Oversee registration sheets with help from the company/office manager, • Overseeing ticketing for self-produced concerts, • Liaising with ticketing and advertising efforts in partnership with area venues, • Creating, distributing, and synthesizing audience surveys, post event, • Work with ED on ticket reconciliation, attrition rate, • Providing customer service for ticket buyers and donors via email, phone, or other correspondence, • Facilitate community relationships, • 2-3 years’ work experience in an arts administration, marketing, communications, and/or business-related field. Experience in dance not required, but highly desired., • Graphic design, especially with Canva, and website and Photoshop experience a plus, but not required, • Excellent writing, organization, inter-personal, and customer-service skills, • Partial Health insurance, paid vacation, and PTO available, • Pay offered is based on a number of factors including job-related knowledge, skills and experience

Job Description Pace is a leading international art gallery representing some of the most influential contemporary artists and estates from the past century, holding decades-long relationships with Alexander Calder, Jean Dubuffet, Agnes Martin, Louise Nevelson, and Mark Rothko. Pace enjoys a unique U.S. heritage spanning East and West coasts through its early support of artists central to the Abstract Expressionist and Light and Space movements. Since its founding by Arne Glimcher in 1960, Pace has developed a distinguished legacy as an artist-first gallery that mounts seminal historical and contemporary exhibitions. Under the current leadership of CEO Marc Glimcher and President Samanthe Rubell, Pace continues to support its artists and share their visionary work with audiences worldwide by remaining at the forefront of innovation. Today, Pace has seven locations worldwide, including a European foothold in London and Geneva; two galleries in New York; Los Angeles; Hong Kong; and Seoul, as well as offices in Beijing and Berlin. In 2024, Pace has opened its first gallery space in Japan in Tokyo’s new Azabudai Hills development. The IT Support Technician will employ top level customer service skills to serve as the first point of contact for IT support requests via email, phone, and ticketing system. This a full-time on-site role Monday – Friday with travel between 6 locations in NYC and NJ. What You’ll Be Doing: • Act as the first point of contact for IT support requests via email, phone, or ticketing system., • Provide troubleshooting and support for hardware, software, printers, and email., • Support user onboarding and offboarding, including setting up accounts and configuring equipment., • Assist with scheduling and setting up internal/external meetings, including video conferencing and presentation equipment. Events include Art Exhibits, Lunch and Learns, Trainings, executive meetings, and Town Halls., • Maintain accurate IT documentation for the Knowledge Base., • Manage and organize equipment inventory in IT closets (multiple)., • Correspond with printer vendors for support, and supplies., • Escalate technical issues to senior IT staff when necessary., • Follow up with users to ensure issues are resolved and communication is clear., • Participate in routine system maintenance, updates, and IT tasks as assigned., • Intake tickets and be able to use decision tree methodology to assign tickets to team members., • Provide weekly status reports to IT Manager and IT Director on open tickets, tasks, projects, and any issues encountered., • Meet SLAs for the ticketing system., • Transfer phone services from personal carriers to the company’s carrier., • Perform quality control checks on new hire builds for computers and iOS devices., • Experience with Apple Business Manager (ABM) and PPE., • Research and troubleshoot software and hardware issues., • Handle repair and RMA’s for defective hardware. Estimated compensation for this role is $55,000 annually. In addition to an active and progressive work environment, Pace Gallery offers a competitive benefits package, including medical, dental and vision insurance, retirement plans with a company match, flexible spending accounts and commuter benefits. We encourage a healthy work/life balance and offer a generous vacation policy. Pace Gallery is proud to be an equal opportunity employer and will consider all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status. Requirements What You’ll Bring: • Bachelor’s degree in Computer Science., • 2+ years in an IT support/Help Desk role., • Certification in CompTIA A+ is a plus., • Experience with Office 365 Admin Portal, Microsoft Suite (Outlook, Word, Excel), and SharePoint/Team Sites., • Experience with Windows/macOS environments., • Familiarity with MDM (Mobile Device Management), and Apple Business Manager (ABM/PPE)., • Basic knowledge of networking, remote tools, system security, and software licensing., • Proficiency in troubleshooting mobile devices (Cisco custom apps)., • Experience with IT ticketing systems (e.g., Zendesk – a plus)., • Strong customer service and communication skills., • Professional, punctual, and able to manage multiple tasks effectively., • Works well independently and collaboratively., • Comfortable scheduling meetings and supporting remote collaboration tools (Zoom, Teams, etc.)., • Experience with project management software (Asana, Trello, Monday – preferred)., • Ability to lift up to 50lbs., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan, • Paid Time Off (Vacation, Sick & Public Holidays