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ID 2026-2290 Category Product Development Position Type Corp Hourly Remote No Starting From USD $20.00/Hr. Maximum Pay Range USD $25.10/Hr. Shift Time 40 At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives/ideas every day. With 140 years of rich history behind our brand, we know that our people are the driving force behind our success. We believe in investing in our colleagues by offering work-life balance, competitive/ benefits, ongoing learning/continuing education, and skill development. Through a positive and engaging workplace, we facilitate growth, development, and fulfillment for all. Join us and be a part of a brand that inspires creativity, innovation, and passion in support of locally-owned stores around the world. Click here to see how you can paint your future! We are looking for a Lab Technician to join our Product Development team. In this role you will collaborate to improve existing products and develop and commercialize new products. This entry-level position requires a solid technical background, a desire to learn, the ability to problem solve and a willingness to think creatively. The role offers many opportunities for growth and development into higher technical or managerial roles. The Lab Technician job is an exciting chance to join a team that promotes and recognizes innovation. We are seeking motivated individuals who will produce world-class products and add to the skillset of an already successful formulation team. Make paints or colorants and adjust to specifications as per work assignments • Execute all required performance testing, • Document and share observations and learnings, • Build knowledge of formulation tools and test methods, • Adhere to all laboratory safety and cleanliness guidelines, • Maintain laboratory and equipment, • Participate in continuous learning and capability building initiatives in product development, • High school diploma or equivalent., • 0-3 years' experience in laboratory setting, • Clear and concise record keeping, • Exhibits and fosters team behavior within and outside the laboratory, • Prolonged periods of sitting at a desk working on a computer and standing at a lab bench., • Ability to lift up to 50 lbs. occasionally (e.g. files, paint cans/ supplies boxes of documents)., • Frequent use of hands and fingers for typing, writing, handling documents, and working at a lab bench., • Visual activity required for reviewing documents, spreadsheets, and computer screens.

ID 2026-2283 Category Customer Service Position Type Corp Hourly Remote No Starting From USD $20.00/Hr. Maximum Pay Range USD $25.10/Hr. Shift Time 40 At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives/ideas every day. With 140 years of rich history behind our brand, we know that our people are the driving force behind our success. We believe in investing in our colleagues by offering work-life balance, competitive/ benefits, ongoing learning/continuing education, and skill development. Through a positive and engaging workplace, we facilitate growth, development, and fulfillment for all. Join us and be a part of a brand that inspires creativity, innovation, and passion in support of locally-owned stores around the world. Click here to see how you can paint your future! Our Customer Service team members represent the Benjamin Moore brand by creating best-in-class customer experiences. The ideal candidate will have a passion for people and will maintain a positive, empathetic, and professional attitude. They will be adaptable, mindful, and humble. We are looking for someone who can work cohesively with customers and colleagues from diverse backgrounds to achieve a common goal. *Candidates must be bilingual in Canadian French. *Candidates must be commutable to the Montreal office or Flanders NJ office. • Responsible for staying current on all platforms used to conduct sales and order placement., • Provides retailers with support for their online activities., • Embraces change and applies new training knowledge regularly., • Achieves proficiency with company policies and marketing programs around promotions, freight policy, product information., • Supplies information to customers about orders, delivery, product availability, pricing, and promotions., • Communicates with Logistics personnel to coordinate special delivery requirements and to resolve problems with product availability., • Exhibits flexibility and creativity to meet customer experience expectations., • Consistently delivers excellent customer service over the phone and in writing., • Navigates systems, procedures, and other resources adeptly to provide accurate and prompt resolution to customer inquiries., • Prioritizes and manages multiple tasks simultaneously in an office environment with tight deadlines., • Performs other duties as assigned., • Must be bilingual in Canadian French, • Minimum of 2 years' customer contact center experience preferred., • Strong customer service focus, • Demonstrated ability to prioritize and perform multiple tasks., • Good organizational skills; detail oriented; self-starter, • Excellent verbal, written and telephone communication skills., • Advanced knowledge of Windows, MS Office Suite, and browser use required., • Demonstrated ability to multi-task with keyboarding and phone required., • Must be able to work in a team environment., • Ability to work occasional overtime is needed., • Effective problem-solving skills, • Ability to aggregate substantial amounts of information to apply to customer interactions Physical Requirements • Prolonged periods of sitting at a desk working on a computer, • Ability to lift up to 15 lbs. occasionally (e.g. files, boxes of documents), • Frequent use of hands and fingers for typing, writing, and handling documents., • Visual activity required for reviewing documents, spreadsheets, and computer screens., • Occasional standing, walking, and reaching within the office environment.

Hiring for an Administrative Coordinator in Congers!.Schedule: Monday-Friday 8:30am-5pm No weekends.Perform high-volume data entry with excellent typing skills and strong attention to detail.Ensure all data entered meets accuracy standards and can withstand external audit review.Maintain a high leve

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: * Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health * Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment * Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems * Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc. * Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients * Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business * Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security * Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: * Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines * Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions * Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements * Reviewing and collecting patient information; tracking and documenting for each applicable patient * Monitoring and managing vaccine supplies Required Qualifications: * Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification * If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age * If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program * State-level licensure and national certification requirements vary by state, click here () to learn more. Essential Functions: * Regular and predictable attendance, including nights and weekends * Ability to complete required training within designated timeframe * Attention and Focus: * Ability to concentrate on a task over a period of time * Ability to pivot quickly from one task to another to meet patient and business needs * Ability to confirm prescription information and label accuracy, ensuring patient safety * Customer Service and Team Orientation: * Actively look for ways to help people, and do so in a friendly manner * Notice and understand patients' reactions, and respond appropriately * Communication Skills: * Use and understand verbal and written communication to interact with patients and colleagues * Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times * Mathematical Reasoning: * Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription * Problem Resolution: * Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options * Physical Demands: * Be mobile and remain upright for extended periods of time * Lift, scan, and bag items * Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items * Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm * Extend hand(s) and arm(s) multiple directions to place, move, or lift items * Control precision; quickly adjust machines to exact positions * Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist * Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts * Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. * Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately * Have the ability to receive detailed information through oral communication * Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: * 1-3 years previous experience as a Pharmacy Technician * Previous experience in a pharmacy, retail, medical, or customer service setting * Ability to work in the home store, and across the market in other locations, to meet business needs Anticipated Weekly Hours 35 Time Type Full time Pay Range $17.92 - $27.92 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: * Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan . * No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. * Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit We anticipate the application window for this opening will close on: 05/18/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Job Description Hiring for an Office Assistant in Congers! Strong job tenure is required Please book an immediate 1st round interview: Pay Rate: $20 an hour Schedule: Monday-Friday 830am-5pm No weekends Job Responsibilities • Data Entry, • Perform high‑volume data entry with excellent typing skills and strong attention to detail., • Ensure all data entered meets accuracy standards and can withstand external audit review., • Maintain a high level of precision and consistency in all tasks., • Fast‑Paced Workflow, • Adapt to shifting priorities and changing assignments as business needs evolve., • Work efficiently while maintaining accuracy in a dynamic environment., • Customer Service – Phone Support, • Answer inbound calls from a wide variety of magazine publishers., • Utilize online reference materials to review publication‑specific information while assisting callers., • Provide courteous, timely, and professional customer service on every call., • Customer Service – Email Support, • Respond to customer service emails from multiple magazine publishers., • Use established email templates to streamline responses and minimize writing time., • Ensure all emails are handled courteously, accurately, and promptly. Please book an immediate 1st round interview: #lpn25 Job Type & Location This is a Permanent position based out of Congers, NY. Pay and Benefits The pay range for this position is $17.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Congers,NY. Application Deadline This position is anticipated to close on Apr 6, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

Job DescriptionAdministrative Assistant, Medical Staff CredentialingJob Type: Temporary (6-Month Assignment) Pay Rate: $20-22.50/hour Location: On-site Suffern, NY | Monday-Friday, 8:00am-4:30pm Job OverviewMadison Approach Staffing is recruiting for an Administrative Assistant to support Medical Staff Credentialing operations for our client's healthcare network. This temporary role is critical to managing increased workload associated with medical staff credentialing while maintaining day-to-day Medical Staff office operations. The ideal candidate is highly computer-proficient with advanced Microsoft Excel skills and experience with database data entry. This role requires meticulous attention to detail, ability to manage high-volume documentation, and understanding of credentialing processes and compliance requirements. This is a 6-month temporary assignment. Key Responsibilities • Enter and maintain credentialing data in medical staff databases with high degree of accuracy, • Process credentialing applications, reappointments, and renewal documentation for physicians and medical staff, • Verify licenses, certifications, and credentials through primary source verification, • Track and monitor expiration dates for licenses, certifications, and credentialing renewals, • Organize and maintain credentialing files ensuring completeness and compliance, • Prepare credentialing reports and track status of applications using Excel, • Support day-to-day Medical Staff office operations including correspondence, filing, and documentation, • Assist with credentialing committee preparation including compiling materials and documentation, • Maintain confidential provider information in compliance with privacy regulations, • Coordinate with medical staff office team to ensure timely processing of credentialing activities, • Respond to credentialing inquiries from providers and department staff, • Perform other administrative duties as assigned to support Medical Staff operationsRequired Skills & Experience, • Computer Proficiency: 100% computer-efficient with exceptional typing and data entry skills, • Excel Expertise: Highly proficient in Microsoft Excel including formulas, data manipulation, sorting, filtering, and reporting, • Database Experience: Strong database data entry experience with demonstrated accuracy (strongly preferred), • Attention to Detail: Meticulous accuracy when entering data and reviewing credentialing documentation, • Organization: Excellent organizational skills with ability to manage high-volume workload and multiple priorities, • Technology: Proficiency with Microsoft Office Suite (Word, Outlook) and ability to learn credentialing software systems, • Confidentiality: Understanding of HIPAA and ability to handle sensitive provider information with discretion, • Communication: Professional written and verbal communication skills, • Independence: Ability to work independently with minimal supervision while meeting deadlines, • Adaptability: Flexibility to handle increased workload and changing prioritiesPreferred Skills & Experience, • Previous medical credentialing experience or credentialing support, • Experience with credentialing databases or medical staff office systems, • Knowledge of medical terminology and healthcare licensing requirements, • Familiarity with Joint Commission, CMS, or state credentialing standards, • Experience in healthcare administrative support role, • Understanding of primary source verification processes, • Experience tracking multiple deadlines and renewal datesWork Schedule & Details, • Full-time position: Monday-Friday, 8:00am-4:30pm, • On-site position (location to be discussed with qualified candidates), • Temporary assignment: 6 months, • Healthcare network environment, • High-volume credentialing support role, • Sedentary work with computer-based responsibilities, • Critical support role during increased credentialing workload period #zrCompany DescriptionWe don’t just want to find you a job, we want to help you achieve your goals. We do that with you, by listening to you. We take the time to discuss your needs, expectations and career objectives. We find out who you are as well as what you can do. And we call on our contacts in countless businesses and corporations to find the position that will fit your skills, your personality, and your potential. We staff all levels of office staff, from entry-level clerical staff to organization management and everyone in between. We find employment opportunities for every vocation and aspiration – from accountants to graphic designers, administrative assistants to IT professionals, purchasing managers to event planners, receptionists to directors. If you are a permanent job seeker, we’ll help you get your foot in the door and launch your dream career. Our experienced Talent Coordinators will advise you on everything you need to ace your interview, and negotiate the best possible salary and benefits package. Count on us to be advocates for you in your search.We don’t just want to find you a job, we want to help you achieve your goals. We do that with you, by listening to you. We take the time to discuss your needs, expectations and career objectives. We find out who you are as well as what you can do. And we call on our contacts in countless businesses and corporations to find the position that will fit your skills, your personality, and your potential. \r\n\r\nWe staff all levels of office staff, from entry-level clerical staff to organization management and everyone in between. We find employment opportunities for every vocation and aspiration – from accountants to graphic designers, administrative assistants to IT professionals, purchasing managers to event planners, receptionists to directors. \r\n\r\nIf you are a permanent job seeker, we’ll help you get your foot in the door and launch your dream career. Our experienced Talent Coordinators will advise you on everything you need to ace your interview, and negotiate the best possible salary and benefits package. Count on us to be advocates for you in your search.

Job Description Reports To: Vice President of Human Resources Program: Human Resources Administration Location: Rockland, NY Schedule: Hybrid Hours Per Week: 35 FLSA Status: Full Time, Non-exempt Salary Range: $60,000 annually Summary Description: The Human Resources Generalist plays a key role in supporting daily HR operations and ensuring efficient, compliant, and employee-focused processes across the organization. This position contributes to the full employee lifecycle and supports initiatives that enhance organizational effectiveness and workplace culture. Responsibilities: Compliance & HR Administration • Partner with the HR team to support all stages of the employee lifecycle, including recruitment, onboarding, and offboarding., • Maintain compliance with federal, state, and local labor laws (e.g., FLSA, ADA, HIPAA as applicable)., • Maintain accurate employee records and HRIS data., • Assist with policy development and updates, ensuring alignment with nonprofit regulations and best practices., • Support audits, reporting, and accreditation requirements., • Perform other duties as assigned. Recruitment & Onboarding • Coordinate full-cycle recruitment (job postings, screening, interviewing, and hiring)., • Partner with program managers to understand staffing needs, especially for clinical and support roles., • Facilitate onboarding processes, including orientation and training schedules., • Ensure all required background checks and credential verifications are completed., • Conduct new hire check-ins and gather feedback to improve onboarding experiences., • Maintain accurate and up-to-date employee records within HR systems. Employee Relations • Promote a positive, inclusive, and trauma-informed workplace culture., • Support employee engagement initiatives and retention strategies., • Advise supervisors on performance management and disciplinary action. Training & Development • Coordinate staff training, including required compliance and mental health-related trainings, • Support leadership development and continuing education initiatives. Competencies: • High level of integrity, professionalism, and confidentiality., • Strong verbal and written communication skills., • Knowledge of employment laws and HR best practices, • Proficiency in Microsoft Office, ADP Workforce Now, and HRIS platforms., • Excellent time management and organizational skills., • Detail-oriented with strong analytical and problem-solving abilities., • Self-motivated, results-driven, and collaborative. Key Performance Indicators (KPIs): • Timely and accurate onboarding of new hires., • Accuracy and maintenance of employee records., • Effectiveness of training coordination and participant satisfaction., • Precision in HR data entry and reporting. Requirements: • Bachelor’s degree in Human Resources or a related field; equivalent experience, training, or certification may be substituted., • 2–5 years of HR experience (non-profit or healthcare setting preferred)., • Experience supporting a diverse, multidisciplinary workforce (clinicians, case managers, administrative staff)., • Proficiency with ADP Workforce Now., • HR certification (e.g., SHRM-CP, PHR) preferred., • Have and maintain a valid Driver’s License with a driving record that is satisfactory to our insurance carrier., • Strong computer knowledge: typing, communication tools, scheduling tools, and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Proficiency in English includes skills in reading, writing, and speaking., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Position may require extended periods of sitting and computer-based work., • May require occasional travel to program sites., • Work hours, reporting structure, and on-site location are subject to change based on program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports to: Program Director, Consumer and Family Outreach Program: Social Care Network (SCN) Location: Rockland, NY (mobile) Hours per Week: 35 FLSA Status: Full-time, Non-exempt Salary Range: $50,000 - $55,000 annually Summary Description: The Social Care Navigator works independently or as part of a larger team to provide screenings, navigation of services and case management for eligible Medicaid enrollees as they relate to their social determinants of health needs. The Social Care Navigator will screen Medicaid members for unmet health-related social needs. If members qualify for any additional services, the Social Care Navigator is responsible for navigating & connecting members with such resources. Once connected, the Social Care navigator will communicate with the member to ensure closed loop referrals have been completed. Responsibilities: • Provide comprehensive Social Care Navigator services, including screening & navigation services to eligible Medicaid Members via phone, in-person, & virtually., • Document within the Unite Us electronic health record, • Develop and maintain an in-depth knowledge and understanding of the range of services (including eligibility criteria) available in the Social Care Network and existing local social services infrastructure., • Participate in all required SCN trainings and meetings, • Develop care plans for clients based on eligibility for services and identification of needs., • Communicate with community agencies and service providers., • Follow established agency policies and maintain professional standards., • Effective outreach and engagement skills., • Familiarity with community resources., • Strong time management and organizational skills., • Ability to work independently and efficiently., • Proficiency in using Electronic Health Record systems., • Meets productivity expectations for clients screened and navigated as per contract metrics, • Establishes successful linkages to community resources., • Maintains timely and accurate documentation., • Completes and maintains all required trainings under the SCN model., • Positive client outcomes and satisfaction., • Associate’s degree in a relevant field or equivalent. E.g. social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field., • Bilingual capability (Spanish/English)., • Basic computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in the Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Valid driver’s license., • Must obtain and maintain Defensive Driver Certification within 30 days of hire., • Must be and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • The Social Care Navigator will be using agency vehicles and is responsible for adhering to the Agency Driver Policy., • Work hours, reporting structure, and on-site location are subject to change based on program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: INSET team leader Program: Intensive and Sustained Engagement Team (INSET) Location: Primarily based in White Plains, NY, and/or Rockland, NY. This is a mobile role and may require travel to additional service areas in Putnam, Orange, and Sullivan counties, as needed. Hours Per Week: 17.5 FLSA Status: Part Time, Non-exempt Salary Range: $24.72 per/hr Summary Description: Greater Mental Health of New York’s INSET program provides mobile, community-based, and flexible support for individuals with histories of acute distress, frequent hospitalizations, or ineffective past care. Led by peers and grounded in a person-first approach, INSET prioritizes immediate needs, builds lasting social and family connections, and offers care coordination without traditional time or location constraints. The INSET Family Liaison will function as an advocate and offer support to INSET participants and/or their family (of choice) if indicated by the participant. The Family Liaison will offer services such as advocacy, connecting families with services and referral, and one-on-one support that reflects the rights of self-determination, choice, shared decision-making, and collaboration from a trauma-informed and culturally curious framework. Responsibilities: • Establish and maintain contact with chosen families of INSET participants or individuals referred to INSET, • Support the families in accessing appropriate services based on indicated needs, • Advocate with and for families, coaching them on shared decision-making, • Meets with families in person or virtually, • Support families in strengthening their caregiving skills, • Guide families in enhancing their natural support system and increasing connections with their community, • Contact community agencies to explore possibilities for program expansion to better serve the needs of families, • Follow established agency policies and maintain professional standards, • Prepares required reports and documentation, • Provide after-hours emergency coverage and crisis intervention as needed, • Adhere to standards established by regulatory authorities., • Other duties assigned as needed Competencies: • This position requires a thorough understanding of the process and possibility of recovery for people who are psychiatrically labeled., • The INSET family liaison must be aware of community resources, supports, and systems, • Knowledge of behavioral diagnoses and symptomatology, • Effective client engagement skills, • Ability to work independently while also collaborating effectively as part of a team., • Proficiency in using Electronic Health Record systems., • Practice in a recovery-oriented, person-centered methodology. Performance Indicators (KPIs): • Timely and accurate completion of required documentation., • Effective coordination and utilization of community resources., • Responsive and supportive crisis intervention., • Adherence to regulatory standards and agency policies. Requirements: • Holds a Family Peer Advocate credential or is eligible to obtain one within the first 6 months of hiring., • 2 years of related work experience or a Bachelor’s degree in a related field., • Strong computer knowledge: typing, communication tools, scheduling tools, and web browsers., • Proficiency in the Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Valid Driver's License and satisfactory driving record., • Maintain New York State Defensive Driving certification within 30 days of hire., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Flexibility with working hours due to the nature of the program. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Donor Services and Database Manager SUMMARY Under the supervision of the Operations and Finance Manager, and in conformity with policies and procedures, the Donor Services and Database Manager will be responsible for day-to-day operations and deliverables associated with SSS donations processing, including primary utilization of a Raiser’s Edge data management system, along with support of general donor administration and other activities as needed. RESPONSIBILITIES • Solely responsible for the accurate and timely entry of all contributions, pledges, and in-kind donations., • Establish and maintain consistent and accurate coding and acknowledgment of donations, appeals, and giving methods., • Work with staff to ensure timely and accurate donation acknowledgment., • Create and maintain giving forms, event registration forms, and volunteer forms., • Maintain the integrity of the database; make case-by case updates and identify global changes to maintain accuracy, cleanliness, and consistency., • Establish processes according to best practices; conduct Raiser’s Edge training for staff to ensure effective utilization., • Frequently produce standard giving reports, donor and giving analytics, customized queries, data pulls, mailing lists and reports for management and communications activities., • Develop and implement standardized procedures for utilization of Raiser’s Edge., • Work closely with Finance to ensure proper allocation and reconciliation of all funds in both Raiser’s Edge and Quick Books databases., • Ensure accuracy of tracking systems., • Work with consultants to support data management efforts., • Other duties as assigned. Skills, Knowledge and Abilities • Significant experience utilizing and managing a database; preferably Raiser’s Edge., • Strong computer skills in typing, data entry, Microsoft Office, including advanced skills in Microsoft Excel., • Strong analytical and problem-solving skills with the ability to think creatively and strategically and make recommendations for improvements., • Ability to complete detailed assignments in a timely and thorough manner., • Ability to organize and prioritize multiple tasks and assignments., • Ability to establish and maintain tracking systems, and to develop and implement departmental procedures., • Absolute discretion regarding confidential donor information.

Job Description Job Title: Program Coordinator Program: Congregate Treatment Residences/Treatment Apartments Licensed Residential Services/Community Residences Reports To: Assistant Director of Services Location: Garnerville, Nanuet, Pomona, NY Hours Per Week: 40 FLSA Status: Full Time, Non-exempt Salary Range: $26.55-$30.28 per/hr Summary Description: The Program Coordinator of Congregate Treatment Residences/Treatment Apartments, creates a culturally competent therapeutic environment that promotes wellness and independence for residents. They are responsible for managing the day-to-day supervisory and administrative management of the residential programs as well as providing a variety of restorative services, case management, and housing-related services to residents to facilitate their adjustment to and integration into the community. They are responsible for completing tasks including but not limited to: supervising residential counselors/case management staff to ensure compliance with charting/documentation, preparing monthly statistical reports (e.g., food stamps, food expense personal account ledgers, and petty cash), handling resident benefits, and following up with SSI Food Stamps, Public Assistance, etc. The Program Coordinator is also responsible for conducting/reviewing fire drills, ensuring compliance with safety checklists, and ensuring that a clean, safe environment is maintained for all residents. They must monitor and ensure medication supervision, attend and actively participate in trainings/in-services both on and off-sites, and overall represents the department and agency in a professional manner. Responsibilities: • Plans, coordinates, and oversees the work of residential direct service and support staff on all shifts to ensure all routines are scheduled and implemented as planned., • Responsible for scheduling staff, modifying staff schedules, cover shifts as needed to fill staffing deficiencies and reduce overtime., • Oversees scheduled work assignments and adjusts as needed. Arranges and posts schedules, responds to questions and problems, etc., to ensure the smooth operation of the residence/treatment apartment programs., • Ensures quality services are provided to each resident through person-centered planning and maximizes opportunities for integration within the community., • Monitors and documents the delivery of all services., • Participates in the departmental on-call system., • Assists with the completion and submission of all paperwork required within established program deadlines., • Assists in maintaining residential rental and financial accounts while ensuring fiscal integrity., • Provides counseling, safety interventions, restorative services, assistance in negotiating community activities and crisis management services., • Monitors, trains and assists residents in all programs in household maintenance activities to ensure a clean, safe and homelike environment. Directly participates in household maintenance activities when required., • Provides training, supervision and assistance to residents in daily activities, including food purchases, recreational activities, and meal planning, and personal care activities., • Assists residents in developing meaningful service plan goals and provide supports to assist residents in achieving their goals., • Be ready to step in and support residents in their needs when needed, ensuring their well-being and comfort., • Maintains collaborative contacts with other identified individuals, families, and agencies providing services to residents to ensure consistency in treatment planning and services provision., • For Congregate Treatment Residences, ensures that monthly fire drills and associated procedures are completed and recorded., • Evaluates resident and staff response, making recommendations, documenting, and completing follow-up, as necessary:, • Available for crisis and emergency events as they arise. Answers questions, notifies supervisor and/or Director of Licensed Residential Services/Chief Program Officer of emergency events., • Participates in a broad program of quality assurance activities. Ensures departmental guidelines are being fully addressed and corrective actions taken as may be required., • Ability to provide effective leadership and guidance to support staff., • Skill in managing crisis situations within a community residence/treatment apartment setting., • Effective collaboration with interdisciplinary teams and external partners., • Knowledge of and commitment to maintaining compliance with regulations and policies., • Effective program oversight and smooth day-to-day operations., • Provide monthly census information to Program Leadership and GMH Finance Department to enable enrollment and discharge planning., • Complete new resident interviews within 5 business days of referral in collaboration with the Assistant Director or the Director., • Timely and accurate documentation of resident progress and incidents, • Timely and accurate billing., • Successful resolution of crisis situations with minimal impact on residents., • Master's Degree or BA degree in a human services field, and a minimum of 3 years of experience working in behavioral health, with 2 years of supervisory experience preferred, or, • Master's degree in a human services field and 6 years of experience working with diverse populations in behavioral health, with one year of supervisory experience or, • High school diploma and 8 years' experience in human services, with one year of supervisory experience., • A strong understanding of recovery, person-centered practice, and wellness., • Knowledge of licensed housing regulations, principles, and best practices., • Strong leadership and team management skills., • Excellent interpersonal and communication skills, • Ability to work collaboratively within a team and engage with the community., • Commitment to maintaining confidentiality and professionalism., • Strong computer knowledge: typing, communication tools, scheduling tools, and web browsers., • Experience with EHR (Electronic Health Records)., • Fluency in English (Reading, Writing, Speaking)., • Must have a valid driver's license and a driving record that is satisfactory to our insurance carrier., • Must maintain current NYS Defensive Driving certification., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Ability to use stairs (2 — 3 flights) within the residence., • Occasionally, the employee will have to carry items up and down the stairs and lift and/or move up to 25 pounds, • This is a full-time, 40-hour per week position with a regular daytime schedule that may include an evening shift and rotating on-call responsibilities., • Reporting structure and location are subject to change per program needs., • This position may require availability outside of the standard workday, and as such, must be ready and available at times to direct and support staff either by phone or in person if needed during the evenings, weekends, and holidays. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job DescriptionDescription: SUMMARY Reporting to the Head PIC, the Staff Pharmacist plays a critical role in the healthcare industry by ensuring the safe and effective use of medications. The primary responsibilities of the Staff Pharmacist involve dispensing prescription medications, providing education on medication use, and collaborating with healthcare professionals to optimize patient care. ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Predictable, reliable, and punctual attendance is an essential function of the job role. · Perform initial review and clinical verification of medications/prescriptions, including checking for drug interactions, therapy duplication, and clinical issues based on patient's age, medical conditions, and status. · Conduct final verification on filled medications to ensure correct product usage, absence of damage, intact blister packs, and no missing pills, adhering to quality assurance standards. · Ensure accurate entry of prescriptions and verify correct typing of prescriptions. Accurately perform data entry for various types of prescriptions. · Controlled medication inventory functions including checking in orders per DEA regulations, documentation, online ordering and inventory management, and ensuring appropriate storage. · Utilize MedBank for prescription verification and controlled medication emergency dispensing (training provided). · Conduct daily checks on ancillary items which may include emergency kits, MedBank cubes, and DOSIS canisters, ensuring they are properly stocked, and medications are within expiration dates. · Review prescriptions, contacting facilities or prescribers as necessary to address any issues. · Monitor and manage workflow to ensure prescriptions are filled accurately and on time. · Evaluate orders that are held for payer issues and determine if emergency supply should be provided during the review process. · Prepare/Oversee sterile and non-sterile compounding as needed. · Handle telephone orders from prescribers and delegate prescriptions as required. · Address inquiries from technicians and provide guidance on pharmacy procedures. · Manage electronic communications with staff and facilities, ensuring timely responses. · Maintain a clean and organized workstation. · All other duties as assigned. PHYSICAL DEMANDS: The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. The regular work schedule for this position is approximately 40 hours per week and may require additional hours as necessary. Must regularly lift and/or move up to 20 pounds. Specific vision abilities required by this job include: Close vision, Distance vision, Peripheral vision, Depth perception, Ability to adjust focus and Ability to match or detect differences between colors, including shades of color and brightness. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, bend, and walk. MINIMUM REQUIREMENTS: Education & Experience: Doctorate of Pharmacy; Active State Pharmacist license, State license to handle medication; and 1-3 years of pharmaceutical experience; or an equivalent mix of education and experience, 2-4 years long term care pharmacy experience preferred. Computer Skills: Intermediate proficiency with Pharmacy and medication distribution software (Pyxis Medbank, Frameworks) Experience with long term care pharmacy software preferred. Language Skills: Ability to read and interpret documents such as medication documentation, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers or employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, data charts and graphs. Requirements: MINIMUM REQUIREMENTS: Education & Experience: Doctorate of Pharmacy; Active State Pharmacist license, State license to handle medication; and 1-3 years of pharmaceutical experience; or an equivalent mix of education and experience, 2-4 years long term care pharmacy experience preferred. Computer Skills: Intermediate proficiency with Pharmacy and medication distribution software (Pyxis Medbank, Frameworks) Experience with long term care pharmacy software preferred. Language Skills: Ability to read and interpret documents such as medication documentation, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers or employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, data charts and graphs.

Job Description Job Title: Reach One Coordinator of Activities Reports To: Asst. Director of Rehab and Recovery. Program: Rehabilitative and Recovery Services Location: Valley Cottage, NY Hours Per Week: 35 FLSA Status: Exempt Salary Range: 25 per hr Summary Description: The Reach One Activities Coordinator is a certified Peer Professional (NYCPS and/or CRPA) responsible for overseeing the day-to-day operations of the Reach One events and activities. This role includes supervising Peer Professional interns; managing program activities, and facilitating Peer Support groups weekly while maintaining an active client caseload. Responsibilities: Supervision & Training • Supervise and train Peer Professional Interns working in Reach One and related programing., • Provide ongoing feedback, coaching, and performance support to ensure professional growth and adherence to best practices. Group, Event and Activity Oversight • Oversee daily planning and facilitation of groups, activities and events for Reach One Participants., • Assist Reach One staff and interns in planning additional groups, events, and activities., • Track expenses, attendance and other key data points for Reach One programing., • Collaborate with leadership and stakeholders to develop, implement, and evaluate program policies and procedures., • Develop unique programing, in collaboration with Reach One participants, staff and interns. Leadership & Meetings • Promote a supportive, collaborative, and recovery-oriented team culture., • Facilitate meetings, as needed, for Reach One staff and interns. Group Facilitation • Plan, facilitate, and evaluate therapeutic Peer Support groups using evidence-based approaches., • Foster participant engagement, empowerment, and recovery skills. Peer Support • Maintain an active caseload providing individual counseling and support., • Provide Peer Support, Transportation Training, social/community engagement, employment/educational support, ADLs, housing assistance., • Develop, implement, and monitor treatment plans aligned with member goals. Documentation & Compliance • Complete all documentation accurately and within required timeframes., • Ensure compliance with program, agency, state, and regulatory standards. Advocacy & Collaboration • Advocate for member needs and rights within the program and community., • Collaborate with multidisciplinary teams to promote integrated care., • Connect members with appropriate community resources and supports. Engagement, Networking, and Marketing • Build and maintain relationships with local referral partners., • Connect with potential referral partners to ensure they are aware Reach One Services., • Support Referral partners to complete referrals to Reach One., • Engage potential Reach One participants and support them into the program as appropriate., • Build Program engagement by identifying new potential clients, referral sources and areas of growth. Competencies: • Certification as a Peer Professional (CRPA and/or CRPA), or ability to complete certification within three months of hire., • Previous experience and/or training in Peer Professional techniques, ethics and practices., • Demonstrated supervisory or training experience preferred., • Experience developing and/or facilitating creative programing strongly preferred., • Excellent leadership, communication, and organizational skills., • Empathy, active listening, and strong crisis intervention skills., • Commitment to recovery-oriented, trauma-informed, and culturally competent care., • Collaborative and adaptable in a fast-paced team environment. Key Performance Indicators (KPIs): • Program Enrollment (Reach One), • Attendance of Groups, Events, Activities., • Satisfaction of Reach One Participants., • Reduction of ER use and/or Hospitalizations., • Appropriate and timely documentation of charting of a full caseload of Reach One participants. Requirements: • Certification as a Peer Professional (CRPA and/or CRPA), or ability to complete certification within three months of hire., • Experience with group, events, activity development and facilitation., • Must maintain current NYS Defensive Driving certification within 30 days of hire., • Solid computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Must maintain confidentiality and professional boundaries., • Requires flexibility, adaptability, and strong organizational skills., • May involve hybrid or field-based work as needed., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Program Supervisor Program: CORE-Community Oriented Recovery and Empowerment Location: Hybrid – Tarrytown, NY/Rockland, NY Hours Per Week: Part-time (17.5) and/or Full-time (35) opportunity FLSA Status: FT or PT, Non-exempt Hourly Pay Range: $22-$24 Summary Description: The CORE Generalist provides person-centered, recovery-oriented services to individuals with serious mental illness (SMI) in accordance with New York State Office of Mental Health (OMH) CORE service guidelines. This role integrates lived experience–informed peer support with structured psychosocial rehabilitation interventions to assist individuals in achieving personal recovery goals, improving functional skills, and increasing community integration. The CORE Generalist works collaboratively with the individual, interdisciplinary team, and community providers to promote hope, self-determination, skill development, and sustained recovery. Responsibilities: • Utilize personal lived experience with mental health recovery, where appropriate, to inspire hope and model recovery., • Assist individuals in identifying strengths, goals, and personal recovery pathways., • Promote engagement in services and assist individuals in navigating systems of care., • Encourage shared decision-making and self-direction., • Deliver structured, goal-oriented interventions to improve daily living, social, and vocational skills., • Assist individuals in developing skills related to independent living (e.g., budgeting, hygiene, time management)., • Support community integration through skill-building activities in real-world settings., • Provide coaching in interpersonal effectiveness, communication, and problem-solving., • Assist with educational and vocational readiness, including referrals and coordination., • Maintain timely, accurate, and OMH-compliant documentation, • Develop and update individualized service plans in collaboration with the individual and treatment team., • Participate in interdisciplinary team meetings and case conferences., • Coordinate care with mental health providers, primary care, social services, and community supports., • Advocate for individuals’ needs within systems of care., • Maintain professional boundaries while fostering authentic peer relationships. Competencies: • Recovery-oriented and strengths-based approach., • Cultural humility and trauma-informed practice., • Ability to balance peer support philosophy with structured rehabilitation interventions., • Strong organizational and documentation skills., • Effective teamwork and collaboration., • Familiarity with and ability to use an Electronic Health Record system., • Highly organized, detail oriented, and self-motivated. Key Performance Indicators (KPIs): • Measure improvements in client’s skills and independence., • Measure success in assisting clients with their recovery goals., • Assess client outcomes and satisfaction with these services., • Timely and accurate documentation in accordance with GMH documentation policy., • Ensure that all direct-service productivity expectations are met. Requirements: • Must be at least 18 years old and have a high school diploma or equivalent plus 3 years of relevant experience working with individuals with behavioral health conditions and/or SUD disorders;, • Or must have a Bachelor’s Degree in a related discipline, AND, • Must have a New York Certified Peer Specialist certification or provisional certification (NYCPS, NYCPS-P), • Must have lived experience with mental health recovery., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier, and must maintain current New York State Defensive Driving certification., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Proficiency in English includes skills in reading, writing, and speaking., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • A flexible schedule is a plus, as some services may be delivered during evenings or other non-traditional hours to best support individuals., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description A Sales Assistant provides support to the Sales Department by handling incoming communications from dealers and District Sales Managers (DSM’s). Heavy customer contact will include order processing via email, phone, and fax and delivering exceptional customer service. This position involves high-volume interaction with external partners and requires attention to detail, organizational skills, and a proactive attitude. ESSENTIAL JOB FUNCTIONS • Enter and process all dealer orders by telephone, email, fax, or voicemail, • Respond to dealer and DSM inquiries regarding order status, product availability, pricing, special promotions, and shipment tracking (UPS)., • Some filing QUALIFICATIONS AND REQUIRMENTS • Good phone voice and pleasant manner necessary, • Minimum education – High School Diploma, • 1–2 years’ experience in a customer service or administrative support role, ideally in a sales/customer service environment. SKILLS • Possess excellent written and verbal communication and interpersonal skills, • Detailed oriented, good problem solving skills and good math aptitude, • High level of accuracy needed and good data entry skills for email and faxed orders, • Ability to prioritize and multi-task in a fast-paced environment., • Typing 50WPM preferred., • Good listening and speaking skills for effective telephone communication, • Proficient in Microsoft Office, especially Excel and Outlook., • Positive, team-oriented attitude with flexibility and problem-solving capabilities. PERSONAL CHARACTERISTICS • Must be a team player and have the ability to work within a group environment, • Positive attitude, helpful, enthusiastic, resourceful, and flexible, • Friendly, courteous, and professional phone and email manner., • Strong listener with a helpful and proactive approach., • Ability to thrive in a collaborative team environment. DUTIES AND RESPONSIBILITIES • Process all incoming orders, • Handle new accounts and termination paperwork, as well as paperwork for dealer address, etc. changes, • Process price adjustments and other credit / debit related paperwork, • Maintain and update internal spreadsheets and participate in occasional Excel projects., • Delivering superior customer service is the #1 duty and responsibility, • Draft professional correspondence and reports., • Perform general administrative duties including filing, documentation, and data entry., • Uphold a strong commitment to delivering superior customer service in every interaction. Monday-Friday, 8:30 am- 5:00 pm, fully onsite.

Job DescriptionRequisition Title: Bilingual French Customer Support Representative (Volvo Car USA) (049J5) US-NJ-MahwahDescription At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Bilingual French Customer Service Representative (supporting Volvo Car USA) working in Mahwah, NJ, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You’ll Be Doing The Bilingual French Customer Service Representative provides world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints, and addressing questions regarding their vehicles. The representative also presents Volvo Car USA to its owners in a professional, caring manner. During a Typical Day, You’ll • Coordinate towing and roadside services for owners, • Provide the highest level of customer support through omnichannel solutions (voice calls, emails, chat, and SMS), • Answer questions for Volvo Car owners and prospects about product purchases or familiarization, • Handle customers who contact Volvo to facilitate the resolution of their issues, • Make all reasonable efforts to ensure customer satisfaction, • Escalate unresolvable or beyond the scope of authority issues to senior team members, • Responsible for proper documentation and coding in Volvo's proprietary software, • Advise Customer Care Center Manager, Supervisor, Team Leader, and/or appropriate Field Manager of any trends or concerns with customer handling, or product/service-related issues for action, • A high school diploma is required, • Bilingual in French and English is required; must be able to pass written and oral assessments in both languages, • A minimum of one (1) year of previous customer service call-handling experience, • A genuine interest in providing excellent customer service, • Experience working with a fast-paced and dynamic team, resolving challenges optimistically, • Roadside dispatching or emergency call response experience is preferred, • Experience working both independently and in a team environment, • Independent work experience, including using logic and intuition to reach appropriate conclusions, • Excellent written and oral communication skills required, • Excellent communication skills; Passionate, confident, and comfortable over the phone or through emails, text, or other forms of written communication, adapting communication style to fit the style of others, • Speed and accuracy when typing, • Ability to diagnose issues quickly and resolve them with patience and empathy, • A broad knowledge of the automotive business is preferred, • A strong, professional, and polished customer focus, awareness, and sensitivity, with the ability to gain the trust and respect of colleagues and customers, • Excellent decision-making skills, • Ability to work well under pressure, • Starting hourly rate of $23 per hour ($21 base plus $2 bilingual premium), • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College), • Full-time, Permanent (40 hours a week), • Equipment is provided, • Paid training (Monday - Friday, 8:00 AM - 5:00 PM ET for approximately 7 weeks) The center hours of operations are 6 am to 9 pm, 7 days a week. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Job Description Customer Care Representative I ???? Ramsey, NJ ???? On-Site | Monday–Friday, 8:00 AM – 5:00 PM ???? Full-Time | Hourly Join a team where your precision, professionalism, and passion for service make an impact. MMT is a leading innovator in automation, machine design, and custom tooling. We’re looking for a Customer Care Representative I to join our Ramsey office. In this role, you’ll be the first point of contact for our customers, delivering responsive and accurate service that keeps our business moving forward. What You’ll Do • Respond promptly and professionally to high-volume customer inquiries via email and phone, • Generate and send quotes, track open orders, and provide timely updates on delivery status, • Handle product concerns, returns, and generate Return Material Authorizations (RMAs), • Collaborate with internal departments and utilize Salesforce to manage customer communications and leads, • Stay informed on product updates and support processes with accuracy and attention to detail, • Strong written communication skills and the ability to manage high-volume correspondence with ease, • Excellent organization and time management skills, with strong follow-through, • Ability to maintain professionalism, clear communication, and focus in fast-paced situations, • Proactive problem-solving abilities and attention to detail, • A positive, energetic attitude and the ability to work independently or as part of a team, • Typing speed of 70+ words per minute, • Proficiency in Microsoft Office Suite, • Familiarity with Salesforce, Epicor, Great Plains, or Business Central is a plus, • A supportive and collaborative team environment, • Opportunities for professional development and long-term growth, • Exposure to cutting-edge technology and industry innovation MMT is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EEO/AA Employer/Vet/Disabled We participate in EVerify.

Job DescriptionRequisition Title: Bilingual Spanish Customer Support Representative (Volvo Car USA) (049J6) US-NJ-MahwahDescription At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Bilingual Spanish Customer Support Representative (supporting Volvo Car USA) working on-site in Mahwah, NJ, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You’ll Be Doing The Bilingual Spanish Customer Support Representative provides world-class, exceptional customer service by coordinating towing and roadside assistance, resolving customer issues, and answering vehicle-related questions. Representing Volvo Cars USA, the representative ensures customer satisfaction through a professional, caring approach. During a Typical Day, You’ll • Coordinate towing and roadside assistance for Volvo car owners., • Deliver high-quality customer support via inbound and outbound voice calls, emails, SMS, and chats, • Navigate systems efficiently to provide accurate, timely, and courteous manner, • Document and all customer interactions in the appropriate systems, • Assist customers with product-related inquiries using all available resources, • Take ownership of resolving customer issues within authority, ensuring customer satisfaction, • High School diploma required; College degree is a plus, • Bilingual in Spanish and English is required - must pass assessments, written and oral., • A minimum of one (1) year of previous customer service call-handling experience, • Roadside dispatching or emergency response experience is preferred, • Ability to work both independently and as part of a team, • Strong decision-making skills, using logic and intuition, • Excellent organizational skills, • Excellent communication skills, both written and verbal, • Experience communicating via phone, email, text, or other written forms, adjusting style as needed, • Creative problem-solving and troubleshooting abilities, • Starting hourly rate of $23 per hour ($21 base plus $2 bilingual premium), • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College), • The position is working fully onsite in Mahwah, NJ. Must live within a commutable distance to the office. Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Job DescriptionRequisition Title: Tier I Volvo Frontline Support Representative (04AES) US-NJ-MahwahDescription At Percepta, we bring first-class service across each market we support. As a Tier 1 Volvo Frontline Support Representative in Mahwah, NJ, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Volvo Tier 1 Frontline Support Representative provides world-class, exceptional customer service by coordinating towing and roadside assistance, resolving customer issues, and answering vehicle-related questions. Representing Volvo Cars USA, the Representative ensures customer satisfaction through a professional, caring approach always. During a Typical Day, You’ll · Coordinate towing and roadside assistance for Volvo car owners. · Deliver high-quality customer support via inbound and outbound voice calls, emails, SMS, and chats · Navigate systems efficiently to provide accurate, timely, and courteous manner · Document and all customer interactions in the appropriate systems · Assist customers with product-related inquiries using all available resources · Take ownership of resolving customer issues within authority, ensuring customer satisfaction · Escalate complex issues to Tier 2 support or management when necessary What You Bring to the Role Education · High School diploma required, College degree a plus Experience · 1-3 years of relevant call center/customer service work experience preferred Skills · Roadside dispatching or emergency response experience preferred · Ability to work both independently and as part of a team · Strong decision-making skills, using logic and intuition · Excellent organizational skills · Excellent communication skills, both written and verbal · Comfortable communicating via phone, email, text, or other written forms, adjusting style as needed · Creative problem-solving and troubleshooting abilities · Speed and accuracy in typing What You Can Expect · Total of $21.00 per hour. · The facility is inviting, with a coffee bar, a gym, a cafeteria, and great work culture. · Health/Dental/Vision/Life Insurance · Flexible Spending Account (FSA) and Health Savings Account (HSA) · 401(k) with company match · Vacation/Sick Time and Paid Holidays · Tuition Reimbursement · Employee Assistance Program · Employee Discount Program · Training and Development Programs (Percepta College) · Employee Rewards Program (Perci Perks) Additional The position is working fully onsite in Mahwah, NJ. Must live within a commutable distance to the office. The hours of operation are 6 am to 9 pm, 7 days a week. Full-time hours are available. Seeking associates who are flexible between 6 am and 9 pm, 7 days a week, for a full-time 40 hour work week. Next training date is estimated to be April 13, 2026. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: · Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow. · Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction. · Leave it better – We take ownership and leave every process, person, and place better than we found it. · Win together – We succeed as one—celebrating, supporting, and showing up for each other. · Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way. Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process. #LI-onsite

Immediate contract opportunity for an Administrative Assistant with direct client in Manhattan, NY.Trigyn's direct government client has an immediate need for an Administrative Assistant in Manhattan, NY.Description: Generation and oversight of case lists, Creation of Law legal notices and other doc

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Data Entry experience not required.Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individual

Immediate long term contract opportunity for Data Entry Operator / Community Associate with direct client in New York, NY.Trigyn's direct government client has an immediate opening for Data Entry Operator / Community Associate in New York, NY.The details of the opportunity are below.Work Environment

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