Director of AV Operations and Technology
1 day ago
New York
Job Description Together with our community, the Marlene Meyerson JCC Manhattan (MMJCCM) creates opportunities for people to connect, grow, and learn within an ever-changing Jewish landscape. The MMJCCM imagines Jewish life that is diverse and engages meaningfully with its values, culture, and ideas in everyday lives. The MMJCCM is looking for a resourceful and tech-savvy Director of Audiovisual (AV) Operations and Technology. The Director of AV Operations and Technology plays a key leadership role in ensuring the successful delivery of high-quality audiovisual services across all areas of the organization, including public programs, performances, community events, meetings, rentals, and the fitness center. Reporting to the Program Operations Director, this position collaborates closely with staff across departments to plan, implement, and maintain reliable and accessible A/V systems that support the organization's mission of community engagement and enrichment. The Director of AV Operations and Technology oversees the selection, installation, and maintenance of all AV equipment, develops policies and procedures for effective and equitable use of technology. This role also manages budgeting, forecasting, and vendor relationships related to A/V operations and ensures that all technical services reflect the organization's commitment to excellence, inclusion, and accessibility. KEY RESPONSIBILITIES • Lead, schedule, and mentor a team of full-time and part-time AV technicians, cultivating a collaborative, service-focused work environment., • Partner with program, marketing, fitness, rentals, and development teams to plan and deliver seamless AV support for events, classes, and daily operations., • Oversee the design, maintenance, and operation of all facility audio-visual systems, including the auditorium, fitness center, classrooms, and portable setups., • Ensure AV requirements for community programs, performances, and events are met with efficiency, reliability, and high production quality., • Analyze existing workflows and staffing models to determine the most effective team structure for optimizing service delivery and operational performance., • Develop and deliver staff training to strengthen proficiency in AV technologies and services., • Serve as technical director or audio engineer for live and virtual events, upholding professional production standards., • Manage AV equipment inventory, lifecycle planning, and upgrade strategies to ensure sustainability and cost-effective operations., • Create and maintain clear policies and procedures that support consistent, equitable access to technology across all departments., • Collaborate with vendors and service providers to build and maintain strong, mission-aligned partnerships., • Advance organizational goals for accessibility and community engagement through the strategic and thoughtful use of technology. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. REQUIREMENTS • Bachelor's degree in arts, media, or a technical-related field preferred, or equivalent professional experience., • Minimum of seven (7) years of hands-on technical experience in AV operations, preferably within a nonprofit, performing arts, or community-based setting., • Proven leadership and project management experience with the ability to supervise and motivate technical staff and volunteers., • Strong understanding of AV systems and technology, with the ability to adapt to evolving community and programmatic needs., • Excellent communication, organizational, and interpersonal skills, with a positive and professional demeanor., • Demonstrates ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment., • Working knowledge of digital audio mixers (e.g., Midas M32 Family) and wireless microphone systems., • Proficiency in multi-channel audio operations, digital audio workstations (e.g., Logic, ProTools, StudioOne), and hearing assist systems., • Familiarity with video editing, projection systems, and ETC lighting consoles., • Experience managing virtual programs and events via Zoom, including back-end setup and user training., • Commitment to the mission and values of a nonprofit community organization., • Availability for some evening and weekend work as required by programming schedules. WHAT WE OFFER • Supportive, mission-driven work environment, • Opportunities for professional development and mentorship, • Access to all the JCC's cultural, learning, arts, and film programs, • Investment in professional development and leadership skills, • Free fitness membership for the pool and health club COMPENSATION This position offers an annual compensation of $90,000-$100,000. The Marlene Meyerson JCC Manhattan is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, sex, marital status and civil partnership/union status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age, disability, military or veteran status, genetic predisposition or carrier status, or any other characteristic as established and protected by applicable federal, state or local law.