Les 194 meilleures offres d'emploi : en tant que video production, , à Los Angeles, CA (septembre 2025)

Big Brother Big Sister of Greater Los Angeles

Manager of Community Outreach

il y a 5 jours

Los Angeles

Job Description Position Reports to: Senior Director of Programs, with dotted line support to the President & CEO and Senior Director of Development. JOB SUMMARY: Big Brothers Big Sisters of Greater Los Angeles (BBBSLA) is seeking an enthusiastic, innovative, dedicated, and mission-focused Manager of Community Outreach with excellent communication skills, the ability to handle multiple high-priority tasks simultaneously, and a desire to empower lives through the power of mentorship. This full-time position is accountable for community outreach, volunteer and youth/family recruitment, partnership development, marketing efforts, and agency communication - all with an eye to expanding BBBSLA's brand awareness and mission impact. The Manager of Community Outreach will support long-range strategic priorities, advance the agency's goals, and persuasively convey the mission of Big Brothers Big Sisters of Greater Los Angeles to diverse constituencies, including current and prospective youth/families and volunteers, donors, community partners, youth-serving leaders, corporate representatives, board members, and others who are critical to the agency's overall prosperity. The Manager of Community Outreach will report to the Senior Director of Programs, but provide shared support to the President & CEO, Senior Director of Development, and other Executive Team members, as assigned. ESSENTIAL JOB ACTIVITIES AND RESPONSIBILITIES: The essential job activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Oversee recruitment and community outreach efforts to grow programs, address targeted needs of the agency, and build a strong pool of potential matches (both children/families and volunteers)., • Plan and execute recruitment events throughout Los Angeles County to identify both highly qualified volunteers and children and families who can benefit from the agency's mentoring programs., • Attend community fairs and events to increase agency visibility and interest., • Develop mutually beneficial partnerships with community organizations, school administrators, social workers, teachers, local leaders, and other constituents to help expand recruitment, reach and impact., • Analyze program data to determine priority and effectiveness of recruitment efforts., • Collaborate with internal and external constituents to create compelling stories as well as produce original content that will inspire a child, parent, donor, or volunteer into action., • With graphic design and video production support from external consultants, conceptualize and copy-write a wide variety of print, digital and multimedia collateral including but not limited to brochures, flyers, scripts, invitations, banners, promotional materials, and additional event branding materials., • Develop and conduct ongoing public awareness and education designed to enhance participation in BBBSLA programs, using speaking engagements, media interviews, and personal appearances to keep the program in the public eye., • Develop media toolkits to share with community, corporate, and event partners to promote via email, social media, and web., • Create, deploy, track and analyze high-impact, multi-faceted campaigns which inform about BBBSLA's mission, boost recruitment efforts, and improve overall awareness of the BBBSLA brand., • Create and implement internal communication plan to provide timely and equal access of information across the organization; Create and implement external communication plan to provide timely strategic deployment of information to appropriate constituents., • Partner with the President & CEO to manage the Board Marketing & Visibility Committee., • Serve as a brand ambassador to ensure and maintain a consistent look, brand, and message., • Maintain organized agency photo files and proper release forms., • Ensure compliance with company bylaws and policies, as well as nonprofit standards of excellence. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required (KSA's): Education: Bachelor's Degree required. Experience: 3-5 years applicable work experience in an office environment in a marketing or recruitment role. Nonprofit experience is a plus. Skills & Competencies: • Excellent oral and written communication. Compelling storyteller., • Possess broad functional experience in areas of community outreach and marketing, • Experience creating and executing online email marketing campaigns and eblasts and/or grassroots recruitment campaigns, depending on relevant experience, • Research, presentation, and computer literacy skills, • Full proficiency in Microsoft Office suite, • Strong analysis, decision-making, and problem-solving capability, • Innovative, creative thinker, • Ability to develop/maintain effective partnerships and communicate effectively with children and families, community constituents, corporate executives, non-profit groups, and private individuals, • Ability to communicate clearly with peers, understand diverse viewpoints, build consensus, and provide clear direction to team members, • Ability to work independently, with an entrepreneurial spirit, demonstrating outstanding communication, presentation, networking, and organizational skills, • Ability to multitask and manage a high volume of activity within various departments simultaneously, • Strong work ethic and commitment to tasks/responsibilities, • Possess strong understanding of the time required to move a project from concept to completion, • Exceptional customer service skills, • Mature judgement and discretion, • Positive, "can do" attitude, even in high-pressure situations, • Willing and able to work with diverse populations. Bilingual with English/Spanish fluency is strongly preferred. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind; establishes and maintains effective relationship with customers and gains their trust and respect; deals effectively with diversity. Interpersonal Savvy - Relates well to all kinds of people inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; truly values people; doesn't show inappropriate frustration; capable of successfully diffusing difficult situations. Approachability - Is easy to approach and talk to; spends the extra efforts to put others at ease; is warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; identifies informal and incomplete information in time to do something about it. Problem Solving & Analysis: Able to gather appropriate data and diagnose the cause of a problem before taking action: separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges: anticipate problems and develop contingency plans to deal with them; develop and evaluate alternative courses of action. Flexibility & Achieving Change: Able to positively deal with changes that affect job requirements or work assignments; adapt to shifting priorities in response to the needs of matches; quickly recognize situations/conditions where change is needed remain calm and professional in emotionally charged interactions; work to clarify situations where information, instruction, or objectives are ambiguous; support organizational change. Commitment to Task - Willing and able to pursue goals with commitment and to take pride in work. Willing and able to act to achieve goals and strives to exceed goals. Results/Outcome Oriented - Can be counted on to meet and exceed goals successfully; bottom-line oriented; pushes self for results; sets clear objectives and measures; monitors process and progress. Strategic Alignment: Able to align own work objectives with the organization's strategic plan or objectives; take organizational priorities into consideration when making choices and trade-offs in own work; act with an understanding of how the community affects the business and how own action and decisions affect other jobs or outcomes; maintain perspective between the overall picture and tactical details. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, stand, walk, bend and sometimes drive. Job requires verbal and computer communication. Computer, telephone, fax and calculator use are required. Working Location: Location is based on a percentage of where work time is spent. Indoors-70% and Travel (local) - 30%. Job requires moderate travel to external meetings. Outside of external meetings, flexibility for a hybrid in office / remote work environment is standard at BBBSLA. Compensation, Hours and Benefits: Exempt, full-time position (approximately 40 hours / week) with a starting annual salary in the range of $62,500 - $70,000 DOE. Typical work schedule includes both weekday and weekend work, depending on outreach activities and engagements. Benefits include 21 days paid PTO, 13 paid holidays, comprehensive health plans covering 100% of the employee cost of medical, dental and vision insurance, as well as STD, LTD, life insurance and an employee assistance program. Optional pet insurance, critical care, and flexible spending accounts. Eligible for 403(b) retirement plan(s) immediately, with salary matching benefits (up to 4% of salary) after one year of service. Big Brothers Big Sisters is an Equal Opportunity Employer

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