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Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect… As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences. • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans., • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching., • Rewards & Recognition: Your achievements will be celebrated as you progress through the program., • Ability to establish rapport and relationships through effective communication, • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers., • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.), • Proficiency in navigating and troubleshooting basic technology issues or systems., • Handle a variety of situations and conversations driving towards a resolution suitable for all, • Self-motivated teammate with strong social skills who brings energy and passion to the team, • Minimum 1 year of customer service experience, • A passion for helping people, • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. ___ Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am – Midnight EST Customer Service Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Job Description Working Site Supervisor Office Location: Reading, MA (Commute Required) Full-Time | Design-Build Remodeling | Award-Winning Team Love building. Lead people. Create joy. Are you a highly skilled craftsperson who thrives on ownership, leads by example, and takes pride in building exceptional homes? Lee Kimball is looking for a Working Site Supervisor to lead complex residential remodels with hands-on precision and team-first leadership. About Lee Kimball Lee Kimball is a family-owned design-build firm with over 85 years of experience bringing joy to homes across Greater Boston. From stunning kitchens to full-home renovations, we blend creativity, precision, and care into every project-and we treat our team with that same dedication. Learn more: About the Role As our Working Site Supervisor, you'll take charge of jobsite performance-from safety to scheduling to craftsmanship. You'll lead trade partners, collaborate with Project Managers and Designers, and jump on the tools when needed to deliver award-winning results. This isn't a desk role-it's for someone who finds purpose in the field, satisfaction in solving problems, and fulfillment in building both beautiful homes and trusted relationships. You'll be the heartbeat of each jobsite, combining leadership, carpentry expertise, and an unwavering commitment to detail. What You'll Do * Serve as the primary on-site leader and client contact during construction * Conduct pre-construction walkthroughs and coordinate site readiness * Manage jobsite safety, cleanliness, and organization * Perform rough and finish carpentry, cabinetry installation, and hands-on build tasks * Oversee trade partner scheduling, daily coordination, and execution * Run weekly site meetings with clients and the internal team * Maintain project documentation (logs, photos, updates) using CoConstruct * Identify and document change orders and assist with budget alignment What You Bring * 5+ years of residential construction experience, with advanced carpentry skills * Proven experience leading crews or running job sites * Ability to read blueprints, schedules, and scopes of work with confidence * Skilled in finish work, layout, site prep, and general framing * Familiarity with digital tools (MS Office, construction software; training provided) * Valid driver's license + clean record * Your own carpentry tools for rough and finish work Bonus If You Have * Previous supervisory or lead carpenter experience in high-end remodeling * Experience in a design-build environment * Interest in future advancement into superintendent or PM roles Why Join Lee Kimball? * A tight-knit, highly skilled team with a deep respect for craftsmanship and care * Growth-minded culture: mentorship, leadership opportunities, and training * Streamlined systems and clear processes that let you do your best work * A 3rd-generation company with a trusted name and strong pipeline of work * A collaborative environment where your voice and expertise matter Let's build something exceptional together. Apply now to join a team that values your skill, supports your growth, and delivers projects that make a difference. Job Posted by ApplicantPro

Job Description Join Our Mission to Transform Lives About the Program We intervene upstream by teaming up with families to stay together. Families in crisis are often facing real-world stressors, such as poverty. But the right combination of supports when they need it most can help build bridges to brighter days. Through our Support & Stabilization program, we provide intensive in-home supports to families involved with the Department of Children and Families (DCF) who are working to maintain or regain custody of their children. We provide services to alleviate the crises that brought them there, so that more families can stay intact and fewer children are placed into foster care. Who We Are Looking For HopeWell's Support and Stabilization Program seeks a licensed clinician who combines professional excellence with genuine compassion to transform family outcomes. You'll bring advanced therapeutic skills directly into homes and communities, creating healing environments for children and families referred by the Department of Children and Families (DCF). Your clinical license isn't just a credential—it's the foundation for your adaptable, strengths-based approach that helps families navigate complex challenges toward reunification or permanency planning. If you thrive in dynamic settings, find fulfillment in meeting clients where they are, and believe in every family's capacity for positive change, your expertise could become the catalyst that helps vulnerable families rewrite their stories. The Impact You'll Create As a Licensed Clinician guided by our Clinical Supervisor, you'll become the cornerstone of transformative care teams that change family trajectories. Your specialized therapeutic expertise will empower children and families as you collaborate seamlessly with HopeWell's resource teams and DCF partners in a unified mission of healing. Through trauma-informed individual and family therapy, you'll help clients rewrite narratives of pain into stories of possibility. Your clinical insights will inform case management strategies that connect families to vital community resources, while your advocacy ensures every child's voice is heard and honored. With each therapeutic relationship, you'll not only safeguard children's immediate wellbeing but nurture the family resilience that creates lasting stability—turning professional standards into deeply personal victories for the families who need your expertise most. Your Impact Will Include (Job Responsibilities) • Provide in person community based clinical counseling services for caseload of children, adolescents and families, • Conduct ongoing assessments and evaluations of children’s and families’ strengths, progress and needs, • In conjunction with the treatment team, develop strength-based treatment plans and safety plans as needed for each child or family outlining specific goals, objectives and evidenced based therapeutic interventions, • In cases where the service delivery calls for a team approach; act as the primary HopeWell team lead to ensure a safe, affirming environment is established and maintained for all youth served, • Maintain case files and documentation for children, foster families and biological families in accordance with state regulations and agency policies, • Develop a working knowledge of community resources and make referrals and connections on behalf of those served, • Assist caregivers in navigating systems, to promote their awareness of resources and access to supports, • Collaborate with DCF, community organizations and service providers as appropriate, • Attend all necessary meetings including but not limited to Foster Care Reviews, treatment planning meetings, intake and discharge planning meetings, • Provide transportation for children to visits, appointments, court, meetings, etc. as needed, • Participate in after after-hours on-call system on a rotating basis. This may occasionally include an emergency in-person response outside of business hours, • Provide all pertinent paperwork, receipts, and necessary information to ensure timely and accurate processing of billing, reimbursements, client support expenses, purchases, etc., • License Eligible Master’s degree in Social Work, Mental Health Counseling, Marriage and Family therapy, or related discipline., • Mid-tier license (LCSW, LSMHC) working towards independent licensure within licensing standards required, • Independent License Preferred (LMHC, LICSW, LMFT), • Demonstrated experience working with children, adolescents and families, including experience navigating children’s systems and supports within the community, • Knowledge of and training in child development, children’s mental health, family systems, and therapeutic interventions, • Capacity to be nonjudgmental in interacting with families involved in child welfare, • Ability to support families in developing their strengths to problem-solve and develop practical skills, • Ability to establish trusting relationships through compassion, empathy and insight, • Demonstrated sensitivity to the needs of families from diverse cultural or linguistic backgrounds, • Proficient in basic computer skills and Microsoft Office. Ability to navigate and document in clinical computerized patient care records, • Ability to work in predominantly home-based and community-based settings where there may be possible environmental exposures, including pets, • Clearing of background checks as required by state and federal law, • Must remain current in all required trainings and licensure requirements, • Access to an automobile is required, as is a valid Driver’s License, • Staff schedules can shift over time as youth needs, staff caseloads, and program needs change, • Some evening and weekend work as well as occasional in-person emergency response outside of business hours may be required, • Generous Hiring Bonus, • Independent License Differential offered for Licensed Clinician Role, • We offer a generous bilingual bonus to new hires who speak a second language that meet that needs of our families (other than English) – up to $3,500, • Access to our excellent BCBS medical benefits, • Retirement benefits including 401K match up to 6%, • Generous paid time off up; up to 5 weeks off; 2 floating holidays, 2 personal days, 14 paid holidays, up to 15 sick days, • Professional development opportunities such as tuition reimbursement up to $3,000 per year and discounted tuition rates to select partnership colleges and universities! Additional funds for training and development., • Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work! As well as bonuses for licensure attainment, • Wellness benefits including access to employee resource groups, discounted gym memberships, and an Employee Assistance Program., • Student Loan Pay-Down Program – Let us help you pay down your student loans!, • Licensure supervision and on-call stipend

Astound Broadband is searching for a Senior Enterprise Account Executive in our Boston, MA market. Astound , the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. In this role, the primary position responsibilities will include: • Works with the Sales Engineering department to determine the economic feasibility of individual projects and proposal generation., • Visits existing customers to assess their needs and provides them with customized account management for telephone, cable, data and/or related network services ( VPN/private lines/DIA, etc.)., • Solicits prospective and existing commercial clients to promote increased or economical use of communication services., • Contacts building owners and developers of new construction of commercial properties to propose exclusive contract with Grande to provide communications needs., • Explains service usage, using brochures and demonstrating services with customer's CPE or features of IP Centrex, if applicable., • Complaint resolution of service, bill, and implementation issues to the mutual benefit of the customer and company. The successful candidate must be: • Mentally tough and willing to take regular rejection., • Consistent in performing measurable and effective sales behaviors., • Highly coachable and able to implement feedback from managers and team, • Education: High school diploma or equivalent required., • Bachelor’s degree in Business Administration or Marketing preferred or equivalent relevant industry experience., • Three (3) or more years of experience in a commercial telecommunications sales environment of PBX, large Key systems (12-lines or greater) and/or data services preferred., • Excellent verbal and written communication skills., • Computer literate in Word, Excel and PowerPoint., • Must possess skills in budget management., • Able to analyze a commercial customer's total communications requirements for voice and data from viewing customer's operations, equipment and records., • Excellent interpersonal skills: reads the other person's reactions., • Good listening and observation skills., • Preferably minimum of a year of successful sales performance in Account Executive II role at full quota., • 401k retirement plan, with employer match, • Insurance options including: medical, dental, vision, life and STD insurance, • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization, • Floating Holiday: 40 hours per year, • Paid Holidays: 7 days per year, • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws, • Tuition reimbursement program Base Salary: The base salary range in Massachusetts for this position is $95,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations. Commissions at plan: Targeted commissions at full attainment are thirty-two thousand, four hundred dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: • Take care of our customers, • Take care of each other, • Do what we say we are going to do, • Have fun Diverse Workforce / EEO: Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): ___ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Astound Broadband is searching for a Senior Enterprise Account Executive in our Boston, MA market. Astound , the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. In this role, the primary position responsibilities will include: • Works with the Sales Engineering department to determine the economic feasibility of individual projects and proposal generation., • Visits existing customers to assess their needs and provides them with customized account management for telephone, cable, data and/or related network services ( VPN/private lines/DIA, etc.)., • Solicits prospective and existing commercial clients to promote increased or economical use of communication services., • Contacts building owners and developers of new construction of commercial properties to propose exclusive contract with Grande to provide communications needs., • Explains service usage, using brochures and demonstrating services with customer's CPE or features of IP Centrex, if applicable., • Complaint resolution of service, bill, and implementation issues to the mutual benefit of the customer and company. The successful candidate must be: • Mentally tough and willing to take regular rejection., • Consistent in performing measurable and effective sales behaviors., • Highly coachable and able to implement feedback from managers and team, • Education: High school diploma or equivalent required., • Bachelor’s degree in Business Administration or Marketing preferred or equivalent relevant industry experience., • Three (3) or more years of experience in a commercial telecommunications sales environment of PBX, large Key systems (12-lines or greater) and/or data services preferred., • Excellent verbal and written communication skills., • Computer literate in Word, Excel and PowerPoint., • Must possess skills in budget management., • Able to analyze a commercial customer's total communications requirements for voice and data from viewing customer's operations, equipment and records., • Excellent interpersonal skills: reads the other person's reactions., • Good listening and observation skills., • Preferably minimum of a year of successful sales performance in Account Executive II role at full quota., • 401k retirement plan, with employer match, • Insurance options including: medical, dental, vision, life and STD insurance, • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization, • Floating Holiday: 40 hours per year, • Paid Holidays: 7 days per year, • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws, • Tuition reimbursement program Base Salary: The base salary range in Massachusetts for this position is $95,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations. Commissions at plan: Targeted commissions at full attainment are thirty-two thousand, four hundred dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: • Take care of our customers, • Take care of each other, • Do what we say we are going to do, • Have fun Diverse Workforce / EEO: Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): ___ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Astound Broadband is searching for a Senior Enterprise Account Executive in our Boston, MA market. Astound , the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. In this role, the primary position responsibilities will include: • Works with the Sales Engineering department to determine the economic feasibility of individual projects and proposal generation., • Visits existing customers to assess their needs and provides them with customized account management for telephone, cable, data and/or related network services ( VPN/private lines/DIA, etc.)., • Solicits prospective and existing commercial clients to promote increased or economical use of communication services., • Contacts building owners and developers of new construction of commercial properties to propose exclusive contract with Grande to provide communications needs., • Explains service usage, using brochures and demonstrating services with customer's CPE or features of IP Centrex, if applicable., • Complaint resolution of service, bill, and implementation issues to the mutual benefit of the customer and company. The successful candidate must be: • Mentally tough and willing to take regular rejection., • Consistent in performing measurable and effective sales behaviors., • Highly coachable and able to implement feedback from managers and team, • Education: High school diploma or equivalent required., • Bachelor’s degree in Business Administration or Marketing preferred or equivalent relevant industry experience., • Three (3) or more years of experience in a commercial telecommunications sales environment of PBX, large Key systems (12-lines or greater) and/or data services preferred., • Excellent verbal and written communication skills., • Computer literate in Word, Excel and PowerPoint., • Must possess skills in budget management., • Able to analyze a commercial customer's total communications requirements for voice and data from viewing customer's operations, equipment and records., • Excellent interpersonal skills: reads the other person's reactions., • Good listening and observation skills., • Preferably minimum of a year of successful sales performance in Account Executive II role at full quota., • 401k retirement plan, with employer match, • Insurance options including: medical, dental, vision, life and STD insurance, • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization, • Floating Holiday: 40 hours per year, • Paid Holidays: 7 days per year, • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws, • Tuition reimbursement program Base Salary: The base salary range in Massachusetts for this position is $95,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations. Commissions at plan: Targeted commissions at full attainment are thirty-two thousand, four hundred dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: • Take care of our customers, • Take care of each other, • Do what we say we are going to do, • Have fun Diverse Workforce / EEO: Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): ___ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Astound Broadband is searching for a Senior Enterprise Account Executive in our Boston, MA market. Astound , the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. In this role, the primary position responsibilities will include: • Works with the Sales Engineering department to determine the economic feasibility of individual projects and proposal generation., • Visits existing customers to assess their needs and provides them with customized account management for telephone, cable, data and/or related network services ( VPN/private lines/DIA, etc.)., • Solicits prospective and existing commercial clients to promote increased or economical use of communication services., • Contacts building owners and developers of new construction of commercial properties to propose exclusive contract with Grande to provide communications needs., • Explains service usage, using brochures and demonstrating services with customer's CPE or features of IP Centrex, if applicable., • Complaint resolution of service, bill, and implementation issues to the mutual benefit of the customer and company. The successful candidate must be: • Mentally tough and willing to take regular rejection., • Consistent in performing measurable and effective sales behaviors., • Highly coachable and able to implement feedback from managers and team, • Education: High school diploma or equivalent required., • Bachelor’s degree in Business Administration or Marketing preferred or equivalent relevant industry experience., • Three (3) or more years of experience in a commercial telecommunications sales environment of PBX, large Key systems (12-lines or greater) and/or data services preferred., • Excellent verbal and written communication skills., • Computer literate in Word, Excel and PowerPoint., • Must possess skills in budget management., • Able to analyze a commercial customer's total communications requirements for voice and data from viewing customer's operations, equipment and records., • Excellent interpersonal skills: reads the other person's reactions., • Good listening and observation skills., • Preferably minimum of a year of successful sales performance in Account Executive II role at full quota., • 401k retirement plan, with employer match, • Insurance options including: medical, dental, vision, life and STD insurance, • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization, • Floating Holiday: 40 hours per year, • Paid Holidays: 7 days per year, • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws, • Tuition reimbursement program Base Salary: The base salary range in Massachusetts for this position is $95,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations. Commissions at plan: Targeted commissions at full attainment are thirty-two thousand, four hundred dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: • Take care of our customers, • Take care of each other, • Do what we say we are going to do, • Have fun Diverse Workforce / EEO: Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): ___ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Astound Broadband is searching for a Senior Enterprise Account Executive in our Boston, MA market. Astound , the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. In this role, the primary position responsibilities will include: • Works with the Sales Engineering department to determine the economic feasibility of individual projects and proposal generation., • Visits existing customers to assess their needs and provides them with customized account management for telephone, cable, data and/or related network services ( VPN/private lines/DIA, etc.)., • Solicits prospective and existing commercial clients to promote increased or economical use of communication services., • Contacts building owners and developers of new construction of commercial properties to propose exclusive contract with Grande to provide communications needs., • Explains service usage, using brochures and demonstrating services with customer's CPE or features of IP Centrex, if applicable., • Complaint resolution of service, bill, and implementation issues to the mutual benefit of the customer and company. The successful candidate must be: • Mentally tough and willing to take regular rejection., • Consistent in performing measurable and effective sales behaviors., • Highly coachable and able to implement feedback from managers and team, • Education: High school diploma or equivalent required., • Bachelor’s degree in Business Administration or Marketing preferred or equivalent relevant industry experience., • Three (3) or more years of experience in a commercial telecommunications sales environment of PBX, large Key systems (12-lines or greater) and/or data services preferred., • Excellent verbal and written communication skills., • Computer literate in Word, Excel and PowerPoint., • Must possess skills in budget management., • Able to analyze a commercial customer's total communications requirements for voice and data from viewing customer's operations, equipment and records., • Excellent interpersonal skills: reads the other person's reactions., • Good listening and observation skills., • Preferably minimum of a year of successful sales performance in Account Executive II role at full quota., • 401k retirement plan, with employer match, • Insurance options including: medical, dental, vision, life and STD insurance, • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization, • Floating Holiday: 40 hours per year, • Paid Holidays: 7 days per year, • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws, • Tuition reimbursement program Base Salary: The base salary range in Massachusetts for this position is $95,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations. Commissions at plan: Targeted commissions at full attainment are thirty-two thousand, four hundred dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: • Take care of our customers, • Take care of each other, • Do what we say we are going to do, • Have fun Diverse Workforce / EEO: Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): ___ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Astound Broadband is searching for a Senior Enterprise Account Executive in our Boston, MA market. Astound , the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. In this role, the primary position responsibilities will include: • Works with the Sales Engineering department to determine the economic feasibility of individual projects and proposal generation., • Visits existing customers to assess their needs and provides them with customized account management for telephone, cable, data and/or related network services ( VPN/private lines/DIA, etc.)., • Solicits prospective and existing commercial clients to promote increased or economical use of communication services., • Contacts building owners and developers of new construction of commercial properties to propose exclusive contract with Grande to provide communications needs., • Explains service usage, using brochures and demonstrating services with customer's CPE or features of IP Centrex, if applicable., • Complaint resolution of service, bill, and implementation issues to the mutual benefit of the customer and company. The successful candidate must be: • Mentally tough and willing to take regular rejection., • Consistent in performing measurable and effective sales behaviors., • Highly coachable and able to implement feedback from managers and team, • Education: High school diploma or equivalent required., • Bachelor’s degree in Business Administration or Marketing preferred or equivalent relevant industry experience., • Three (3) or more years of experience in a commercial telecommunications sales environment of PBX, large Key systems (12-lines or greater) and/or data services preferred., • Excellent verbal and written communication skills., • Computer literate in Word, Excel and PowerPoint., • Must possess skills in budget management., • Able to analyze a commercial customer's total communications requirements for voice and data from viewing customer's operations, equipment and records., • Excellent interpersonal skills: reads the other person's reactions., • Good listening and observation skills., • Preferably minimum of a year of successful sales performance in Account Executive II role at full quota., • 401k retirement plan, with employer match, • Insurance options including: medical, dental, vision, life and STD insurance, • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization, • Floating Holiday: 40 hours per year, • Paid Holidays: 7 days per year, • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws, • Tuition reimbursement program Base Salary: The base salary range in Massachusetts for this position is $95,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations. Commissions at plan: Targeted commissions at full attainment are thirty-two thousand, four hundred dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: • Take care of our customers, • Take care of each other, • Do what we say we are going to do, • Have fun Diverse Workforce / EEO: Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): ___ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Astound Broadband is searching for a Senior Enterprise Account Executive in our Boston, MA market. Astound , the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. In this role, the primary position responsibilities will include: • Works with the Sales Engineering department to determine the economic feasibility of individual projects and proposal generation., • Visits existing customers to assess their needs and provides them with customized account management for telephone, cable, data and/or related network services ( VPN/private lines/DIA, etc.)., • Solicits prospective and existing commercial clients to promote increased or economical use of communication services., • Contacts building owners and developers of new construction of commercial properties to propose exclusive contract with Grande to provide communications needs., • Explains service usage, using brochures and demonstrating services with customer's CPE or features of IP Centrex, if applicable., • Complaint resolution of service, bill, and implementation issues to the mutual benefit of the customer and company. The successful candidate must be: • Mentally tough and willing to take regular rejection., • Consistent in performing measurable and effective sales behaviors., • Highly coachable and able to implement feedback from managers and team, • Education: High school diploma or equivalent required., • Bachelor’s degree in Business Administration or Marketing preferred or equivalent relevant industry experience., • Three (3) or more years of experience in a commercial telecommunications sales environment of PBX, large Key systems (12-lines or greater) and/or data services preferred., • Excellent verbal and written communication skills., • Computer literate in Word, Excel and PowerPoint., • Must possess skills in budget management., • Able to analyze a commercial customer's total communications requirements for voice and data from viewing customer's operations, equipment and records., • Excellent interpersonal skills: reads the other person's reactions., • Good listening and observation skills., • Preferably minimum of a year of successful sales performance in Account Executive II role at full quota., • 401k retirement plan, with employer match, • Insurance options including: medical, dental, vision, life and STD insurance, • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization, • Floating Holiday: 40 hours per year, • Paid Holidays: 7 days per year, • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws, • Tuition reimbursement program Base Salary: The base salary range in Massachusetts for this position is $95,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations. Commissions at plan: Targeted commissions at full attainment are thirty-two thousand, four hundred dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: • Take care of our customers, • Take care of each other, • Do what we say we are going to do, • Have fun Diverse Workforce / EEO: Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): ___ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job DescriptionDescription The Slide Attendant is responsible for overseeing the assigned aquatics area to ensure participants are abiding by pool rules promoting safety and satisfaction in accordance with YMCA policies and procedures. Provides a sense of control over slide usage by members. The Slide Attendant is stationed at the top of the slide, ensuring participants go down when the lifeguard gives the OK and that they go down safely. This will increase the safety of the slide for all patrons. Pay rate: $15.00 per hour Requirements Essential Duties And Responsibilities • Prevention of accidents both in the water and on the slide., • Provide emergency assistance in the event of an accident., • Maintain a sense of control over the slide usage., • Enforce pool rules and justly establish disciplinary actions., • Attend all staff meetings and in-service training, as required., • Maintain a neat and well groomed personal appearance, • Wear staff uniform and when on duty and appropriate., • Customer service. Be friendly and able to answer general facility questions., • Work your scheduled times or find your own qualified substitute., • Fill out accident reports for any accident no matter how minor., • Other duties and/or responsibilities, as directed by management Work Conditions • Perform all physical aspects of the position, including being mobile, bending, reaching, and lifting up to 25 pounds at a time., • Ability to recognize and react calmly and effectively in hazardous/dangerous situations., • May be exposed to verbal outbursts, physical actions or bodily fluids as part of the environment., • Work environment is outdoors in the sun for the duration of the shift (with appropriate breaks), applicants must be prepared to be outside for 45 minute periods., • Must be able to sit or stand for extended periods., • Observe all areas of the pool with clear vision., • Communicate verbally, including projecting voice across distance in normal and loud situations., • Ability to concentrate for long periods of time Key ResponsibilitiesEssential Duties And Responsibilities • Prevention of accidents both in the water and on the slide., • Provide emergency assistance in the event of an accident., • Maintain a sense of control over the slide usage., • Enforce pool rules and justly establish disciplinary actions., • Attend all staff meetings and in-service training, as required., • Maintain a neat and well groomed personal appearance, • Wear staff uniform and when on duty and appropriate., • Customer service. Be friendly and able to answer general facility questions., • Work your scheduled times or find your own qualified substitute., • Fill out accident reports for any accident no matter how minor., • Other duties and/or responsibilities, as directed by management

Job Description The position is responsible for driving sales performance and related metrics of the associated territory to maximize company revenue. This is an outside sales position. The Hotspot Team Lead is accountable for all activities and Account Executives in Woburn, MA, contributing to the success of Retailers in his/her area of responsibility, including but not limited to: sales volume, dealer inventory levels, training, relationship building, merchandising, small business consulting, and brand advocacy in a retail environment. Through the Hotspot Team Lead’s effort in reinforcing, the goal is to grow the customer activation and replenish activities of the Retailers who are: actively promoting Lycamobile, sufficiently inventoried, properly merchandised, knowledgeable of Lycamobile products and services, and selling Lycamobile as a primary brand in the store’s portfolio. These Retailers are both Independent and National. Responsibilities: · Drive company revenue · Increase customer’s activations (sales by dealer to customers) in the assigned territory · Grow the distribution and ensure the Retailers have an adequate supply of stock & merchandising/marketing materials · Educate and train Retailers on service offerings, systems and processes · Maintain and build relationships with store personnel · Improve the customer experience within the retail environments · Report daily activity, store level conditions, trends, and competitive data · Provide feedback on Retailer and consumer interactions · Develop, implement, and maintain a business plan for the designated region, driving measurable results for stores · Conduct store visits and phone call within region · Continue to expand sales through establishing and maintaining Retailer contacts through potential new Retailer leads that they see while out in the field or by getting referrals from existing Retailers · Strengthen brand awareness in the channel through merchandising, display maintenance · Must take measurements for custom Branding requests Skills and Requirements: · At least 2-5 years wireless retail sales or training experience (strongly preferred) · High school diploma or equivalent · Any combination of education and experience · Highly self-motivated and independent team player · Prior success meeting performance goals and requirements (prepaid wireless industry experience preferred) · Ability to take initiative and problem solve · Attention to detail and ability to multitask · Strong organizational skills with ability to coordinate and direct projects · Excellent verbal, written and presentation skills · Proficient in Microsoft Office, including Excel, Outlook, Word and PowerPoint · Ability to work non-traditional hours to participate in evening and weekend events · Valid driver’s license (at least 2 years in the US) · Bi-lingual English & Spanish preferred About Lycamobile: The world’s largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries. Lycatel LLC is an equal opportunity employer. We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression. Company DescriptionAbout Lycamobile: The world’s largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 24 countries. Lycatel LLC is an equal opportunity employer. We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.About Lycamobile:\r\n\r\nThe world’s largest international mobile virtual network operator with over 16 million customers with a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 24 countries.\r\n\r\nLycatel LLC is an equal opportunity employer. We will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.

Job Description Brilliant Earth - Retail Store Manager - Chestnut Hill, MA Position Overview: The Retail Store Manager for our Chestnut Hill, MA location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team’s manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. The ideal candidate will be able to work a full-time schedule of Tuesday - Saturday. This role is in person at our Chestnut Hill, MA showroom location. Key Responsibilities: • Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers., • Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service., • Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs., • Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team., • Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment., • Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures., • Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers., • Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments., • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews., • Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus, • Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams, • BA degree or equivalent preferred, • A true passion for helping people and creating positive customer service experiences, • Highly organized with focus on execution, problem-solving, and improving processes, • Motivated self-starter with high efficiency work style, while maintaining attention to detail, • Excellent written and verbal communication, • Ability to think critically and adapt quickly in a flexible environment, • Exceptional time management skills and accountability, • Team player with the ability to work collaboratively to achieve business goals, • Robust CRM software experience, • Entrepreneurial spirit / self-starter, • Commitment to respect and inclusion in the workplace At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with Customer Experience leaders! #IND111 More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Job Description Brilliant Earth - Customer Experience Assistant Manager - Chestnut Hill, MA Position Overview: The Customer Experience Assistant Manager for our Chestnut Hill, MA location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team’s manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. The ideal candidate will be able to work a full-time schedule of Sunday-Thursday. This role is in person at our Chestnut Hill, MA showroom location. Key Responsibilities: • Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers., • Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service., • Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs., • Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team., • Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment., • Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures., • Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers., • Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments., • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews., • Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus, • Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams, • BA degree or equivalent preferred, • A true passion for helping people and creating positive customer service experiences, • Highly organized with focus on execution, problem-solving, and improving processes, • Motivated self-starter with high efficiency work style, while maintaining attention to detail, • Excellent written and verbal communication, • Ability to think critically and adapt quickly in a flexible environment, • Exceptional time management skills and accountability, • Team player with the ability to work collaboratively to achieve business goals, • Robust CRM software experience, • Entrepreneurial spirit / self-starter, • Commitment to respect and inclusion in the workplace At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with Customer Experience leaders! More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Job Description ABOUT UNITED WAY United Way of Massachusetts Bay (UWMB) exists to build more equitable communities together. With over 85 years of local impact in eastern Massachusetts, we partner with our communities to build economic prosperity and enable everyone–across races and ethnicities–to access the knowledge, wealth and resources available. We believe that the key to unlocking opportunity is uniting people, and we bring together individuals, community leaders, corporate partners, legislators and organizations to build a powerful engine of change. We target efforts in the following areas: (1) quality, affordable childcare and out-of-school time care, (2) educational and career pathways for youth and young adults, (3) safe and stable housing, and (4) wealth building and financial inclusion. United Way currently invests over $45 million annually in a portfolio of over 300 community-based organizations. It spearheads public policy initiatives tackling the most pressing community issues, making a direct and sustained difference in the lives of individuals. We offer excellent benefits including a BCBS PPO plan, dental, a 401k retirement savings with company match and a discretionary employer base contribution, a generous PTO policy which includes extended holiday time and summer hours. KEY RESPSONSIBILITIES Strategic Leadership: Shape and champion United Way's Safe & Stable Housing work across eastern Massachusetts as a visible leader focused on equity, collaboration, and impact in partnership with the Chief Impact Officer, the CEO, and other key leaders within the organization. • Serve as a visible and approachable thought leader who is equally comfortable in policy settings and community spaces, who helps bridge systems-level change and on-the-ground experience in the fields of housing and homelessness., • Represent United Way as a subject matter expert in housing and homelessness, in public forums, policy discussions, and cross-sector convenings to advance a shared vision of financial well-being and equitable opportunity for all., • Develop and evolve United Way's Safe & Stable Housing strategy, in partnership with the Chief Impact Officer, grounded in deep listening, data, and community partnership. Collaborate with internal leadership and external coalitions to drive a strategy that is focused on systems-level change., • Lead the design and execution of high-impact initiatives that align with United Way's New Way Forward vision. Use data-informed decision-making, inclusive design processes, and clear goals to achieve measurable results., • Partner with Public Affairs division and leadership to advance public understanding of housing instability as an issue of equity. Promote asset-framed messaging with partners and contribute thought leadership to public discourse that connects community experience to policy and practice., • Center the leadership and lived experience of people most impacted by housing instability in all facets of strategy, design, and advocacy. Foster opportunities for community members to shape decisions and lead change., • In partnership with the Sr. VP of Analytics and external evaluation partners, build a culture of continuous learning. Lead Research-Practice Partnerships that incorporate both community insights and quantitative data to guide and refine strategy., • Convene and align multi-sector partners to accelerate housing solutions., • Identify the resource needs to achieve systems change and work closely with Development and Grants teams to secure aligned funding. Engage funders in understanding and investing in community-driven housing solutions., • New Way Forward grantmaking: Provide strategic direction for UW's New Way Forward grant program which provides unrestricted, multi-year grants direct service and public policy nonprofits working to make safe, stable housing more available to people at risk of experiencing homelessness., • Lived Experience and Community Voice: Partner with the Institute for Community Health to sustain and scale the Community Action Hub, a Research Practice Partnership designed and led by people who have experienced homelessness and disseminate their results. Additionally, support the implementation of the Roots of Change Collective train-the-trainer model and its resulting network of healing-centered advocacy groups for people with lived experience of homelessness., • Supportive Housing Pipeline Coalition: Collaborative with Public Affairs to provide backbone support and thought leadership to the coalition's leadership table and working groups., • Supervise, coach, and support Safe & Stable Housing staff to deliver on strategic priorities., • Set clear expectations, manage team workload, and foster collaboration within and across teams and divisions., • Invest in talent and professional development through inclusive leadership, feedback, and growth opportunities., • Model leadership which inspires trust, partnership, and drives progress., • Build trust across diverse teams, communities, and partners through principled leadership and inclusive collaboration., • Lead with humility, curiosity, compassion, and a clear commitment to shared results., • Navigating change with clarity and purpose, bringing others along toward a shared vision., • Embody United Way's core values and commitment to racial and economic equity in all interactions and decisions., • Minimum of 10 years of progressively responsible experience in the nonprofit, philanthropic, public, or private sectors, with a deep knowledge of the housing and homelessness systems, programs, and leaders in Massachusetts., • Demonstrated experience in strategy development, systems change, and population-level impact., • Minimum of 5 years' experience managing direct reports, • Strong commitment to equity, economic justice, and community-centered leadership., • Proven ability to build and maintain trust-based relationships with diverse partners, including grassroots leaders, policymakers, funders, and service providers., • Experience in grantmaking, program design, or philanthropic partnerships., • Effective communicator with strong facilitation, writing, and public speaking skills., • Collaborative leader experienced in managing complex initiatives and leading high-performing teams., • Strong organizational, planning, and problem-solving skills in fast-paced environments., • Computer literacy, including familiarity with Microsoft Office and database systems., • BA/BS degree desired. 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Job Description Assistant Store Manager - Boston, MA Position Overview: The Assistant Store Manager for our Boston, MA location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team’s manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. Assistant Store Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. The ideal candidate will be able to work a full-time schedule of Sunday - Thursday. This role is in person at our Boston, MA showroom location. Key Responsibilities: • Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers., • Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service., • Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs., • Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team., • Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment., • Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures., • Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers., • Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments., • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews., • Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus, • Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams, • BA degree or equivalent preferred, • A true passion for helping people and creating positive customer service experiences, • Highly organized with focus on execution, problem-solving, and improving processes, • Motivated self-starter with high efficiency work style, while maintaining attention to detail, • Excellent written and verbal communication, • Ability to think critically and adapt quickly in a flexible environment, • Exceptional time management skills and accountability, • Team player with the ability to work collaboratively to achieve business goals, • Robust CRM software experience, • Entrepreneurial spirit / self-starter, • Commitment to respect and inclusion in the workplace At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with Customer Experience leaders! #IND111 More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Job Description Be The Change: Boston Children’s Hospital is dedicated to improving and advancing the health and well-being of ALL children around the world through its life-changing work in clinical care, biomedical research, medical education and community engagement. Who We Are: Threshold Giving empowers passionate individuals to find their purpose. As a Threshold Advocate and Fundraiser, you’re not just taking a job – you're joining a mission. You’ll be the voice in communities, events, and our interactive kiosks. Your message? Simple, compelling, and powerful. We're more than just a voice; we're a movement. Our Legacy: The belief that all children deserve the opportunity to live, grow and thrive with love and support, is foundational to who we are and what we do. The money we raise helps to provide programs that aid in the development of kids who are more than just patients. Your Impact: • Directly engage, inform, and inspire the public., • Foster relationships and ignite generosity for regular contributions., • Passionate about BCH and its work, • An effective communicator with a talent for forming genuine connections., • Able to independently engage in 50+conversations daily., • Self-driven, adaptable, and thrive in a dynamic setting., • A team player who can operate independently., • Competitive Pay: $25/hour plus performance bonuses., • Comprehensive Benefits: Access to professional counseling, legal & financial services, insurance after 90 days, and more., • Growth & Learning: Extensive training programs to refine your fundraising skills., • Team Culture: A supportive and uplifting work atmosphere promoting professional development., • Purposeful Role: Directly enhance community well-being. More than a paycheck, it's about making a tangible difference. Join Threshold Giving on behalf of Boston Children’s Hospital Equal Opportunity: At Threshold Giving, everyone is welcome. We are an equal-opportunity employer, respecting all aspects of individual identity. Threshold Giving – Igniting Passion. Inspiring Change. Powered by JazzHR r9XrQifLhN

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the “product CEOs” and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers – but we all have one thing in common: we’re consistently striving to deliver a 5-star experience for every customer on every product we bring to market. Responsibilities: • Support the Shark business onsite in our Needham, MA headquarters with the development of successful and profitable programs for key products to ensure continued growth of the product portfolio – you will lead new product development (creation and management) of assigned product(s) from brainstorm phase through mass production, as well as partner with leadership to define the over-arching category direction to a team of product developers. You are responsible AND accountable for progressing, reporting on, and actioning your and your team’s deliverables., • Lead, manage, and grow team members within the organization – providing guidance on their assigned projects, ensuring product success, supporting professional advancement within their role and within SharkNinja, and holding them accountable to their specific job responsibilities. You will be viewed as a manager who has proficiency in navigating people, conflict, and resource management., • Define and develop product specifications, marrying consumer wants/needs, white space in the market, and new/flagship product technologies as the primary consumer advocate., • Develop user-relevant design targets for product performance and user experience – and act as the beacon of these targets to the cross-functional team of engineers, industrial designers, and commercial marketers., • Partner with SharkNinja’s Insights & Intelligence team to develop consumer testing objectives and implement this consumer-driven feedback into product specifications and design iterations throughout the project development cycle., • Partner with SharkNinja’s testing and quality organizations to define, develop and manage quality and performance testing procedures., • Manage product cost structure, reporting, and cost rationalization exercises – and collaborate with supply chain, merchandising, and supply planning teams on product sourcing strategy recommendations., • Provide direction and oversight into the creation and execution of go-to-market collateral to support product launch, including instructional material and consumer-facing product specification information., • Provide direction and oversight into the development of product troubleshooting and “FAQs” to support a 5-star consumer experience post-purchase., • Act as the product and/or category “expert” for cross-functional team member questions and concerns., • 8+ years of experience in product development, product marketing, marketing, human factors engineering, or a related field, preferably at a consumer goods company., • Bachelor’s Degree (or equivalent experience) in Business, Marketing, Management, Engineering or a combination of the above, • Prior experience hiring, managing, leading, and goal setting with team members., • A “100% on” consumer-first perspective when it comes to introducing new products/processes or improving current products., • Ability to effectively “manage up” by communicating your top priorities and constantly seeking feedback on your and your team’s work., • A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills., • Highly-effective communication skills – both written (presentation/email) and in-person (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management, including SharkNinja’s executive leadership team), • Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment., • A desire to learn and grow in a passionate environment. The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward. Our Culture At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: SharkNinja's Candidate Privacy Notice can be found here: ___ For candidates based in China, please visit: ___For candidates based in China, please visit: For candidates based in Vietnam, please visit: ___For candidates based in Vietnam, please visit: We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at ___We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at