Warehouse Supervisor B2B
il y a 1 jour
Salt Lake City
Job DescriptionSalary: 60,000-68,000 Position Overview The Warehouse Supervisor will oversee daily warehouse operations with a focus on B2B fulfillment and compliance with key retailer requirements (Target, Walmart, Amazon, REI, and other national accounts). This role requires hands-on leadership, strong knowledge of routing guides, EDI processes, labeling requirements, and shipping standards specific to major retail partners. The Supervisor will ensure accurate, efficient, and compliant receiving, storage, pick/pack, and shipping activities while maintaining operational excellence. Key Responsibilities Operational Leadership • Supervise warehouse staff to ensure accurate receiving, storage, inventory control, and order fulfillment., • Assign, monitor, and review daily workloads; adjust priorities to meet retailer and customer deadlines., • Train and coach employees on retailer compliance, proper handling, and warehouse best practices., • Maintain expert-level knowledge of routing guides, compliance manuals, and labeling/packaging requirements for major retailers (Target, Walmart, Amazon, REI, Costco, etc.)., • Oversee preparation of shipments to ensure compliance with ASN, EDI, carton labeling, pallet configuration, and appointment scheduling requirements., • Partner with Customer Service and Logistics teams to resolve retailer chargebacks, shortages, or compliance disputes., • Ensure WMS/ERP transactions are processed accurately and timely., • Monitor inventory levels, cycle counts, and discrepancies; coordinate with Inventory Control to resolve issues., • Enforce OSHA, food safety (if applicable), and internal safety standards across all warehouse operations., • Conduct regular safety inspections, training, and incident investigations., • Work closely with Customer Service, Logistics, and Account Management teams to meet client and retailer requirements., • Support continuous improvement projects to optimize cost, accuracy, and service levels., • 35 years of warehouse supervision or team lead experience, preferably in B2B fulfillment or 3PL., • Strong working knowledge of major retailer routing guides, EDI transactions, and compliance requirements., • Experience with Target, Walmart, Amazon (FBA/FBM), REI, or similar large retailers required., • Proficiency in WMS/ERP systems (Unify, SAP, NetSuite, Manhattan, or equivalent)., • Excellent leadership, problem-solving, and communication skills., • Ability to work in a fast-paced environment with tight deadlines., • Attention to detail with strong compliance focus., • Hands-on leadership and team development., • Strong organizational and time management skills., • Analytical mindset for resolving errors, chargebacks, and inventory discrepancies., • Customer-focused with ability to balance operational efficiency and retailer requirements.