Cedar Rapids
Job Description POSITION SUMMARY This role is responsible for maintaining cleanliness, order, and sanitation. The primary duties include cleaning and organizing rooms, replenishing supplies, and ensuring a tidy and welcoming environment. Housekeepers must adhere to safety and hygiene standards while delivering exceptional attention to detail. Rotating weekends required. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Cleans guestrooms, lobbies, lounges, restrooms, corridors, elevators, and stairways., • Sort, count, fold, mark, and/or carry linens., • Cleans hotel according to franchise standards and within required timeframes to include but not limited to stripping and making beds; dusting furniture; washing walls, ceiling, and woodwork; vacuuming, scrubbing, waxing, and polishing floor; washing windows, door panels, and sills; emptying wastebaskets; cleaning and vacuuming rugs, carpets, upholstered furniture, and draperies; and cleaning bathroom sink, toilet and tubs/showers stalls., • Replenishes supplies such as bathroom amenities, coffee/tea service items, cups/lids and writing supplies., • Moves furniture, hangs drapes, and rolls carpets to ensure compliance with brand requirements., • Transports trash and waste to disposal area., • Transports dirty linens to laundry room or place down laundry chute., • Replaces light bulbs, batteries, and completes maintenance tickets as needed to ensure guest room is fully functional and in working condition for guests' arrival., • Stocks, organizes, and maintains housekeeping carts and equipment., • Greet guests in warm, friendly manner and always with a smile., • Ensures key control and security policies to maintain the guests' privacy and security of personal belongings when working in guestrooms., • Use all materials, chemicals and tools safely to avoid injury, waste, unnecessary damage or accidents., • Communicate with maintenance department regarding room needs., • All other duties as assigned. SUPERVISORY RESPONSIBILITIES No direct supervisory responsibilities. JOB REQUIREMENTS • Strong attention to detail and organizational skills., • Ability to operate cleaning equipment., • Ability to use cleaning chemicals safely., • Knowledge of cleaning techniques and proper sanitation practices., • Time management skills to complete tasks efficiently and on schedule., • Ability to follow instructions and adhere to safety protocols., • Must be able to handle a crisis in a calm, effective manner including upset guests, fire, tornado, armed robbery and assault, bomb threats and accidents. EDUCATION and/or EXPERIENCE No specific knowledge, education or training required to accomplish the essential functions of this job. COMPANY VALUES • GRATEFUL. For all we have, for all we can do to be of service to others., • HELPFUL. To our Family and Community, Teammates and Guests., • KIND. To all, in everything we do.