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En EFFIC somos líderes en proyectos de rehabilitación energética del parque inmobiliario residencial español. Acompañamos a las comunidades de propietarios en la transformación de sus edificios hacia modelos más eficientes, sostenibles y revalorizados, contribuyendo activamente a la transición energética y a la mejora del confort y la calidad de vida de las personas. Actualmente buscamos incorporar a nuestro equipo un/a Project Manager y Key Account Manager para gestionar de forma integral los proyectos de uno de nuestros clientes estratégicos más importantes. 💻 Funciones principales • Realización de estudios técnicos y elaboración de presupuestos asociados a proyectos de rehabilitación energética., • Análisis preliminar de oportunidades y clasificación de leads en fase previa., • Asesoramiento técnico-comercial a comunidades de propietarios, administradores de fincas y clientes finales., • Evaluación de la viabilidad técnica y económica de las actuaciones propuestas., • Planificación, visita y seguimiento de obra, garantizando el cumplimiento de plazos, calidad y objetivos técnicos., • Coordinación con los distintos agentes intervinientes en el proyecto., • Actualización y mantenimiento de bases de precios y costes de referencia., • Comunicación continua y coordinación operativa con el Call Center y equipos comerciales., • Elaboración y actualización de documentación técnica y reportes de seguimiento de proyectos., • Apoyo en la optimización de procesos internos vinculados a la gestión de proyectos energéticos. 🎯 Requisitos • Titulación técnica: Arquitectura, Arquitectura Técnica, Ingeniería de la Edificación o similar., • Experiencia mínima de 3 años en funciones similares dentro del sector de la edificación, rehabilitación o eficiencia energética., • Conocimiento del sector de rehabilitación residencial y normativa aplicable (CTE y eficiencia energética)., • Experiencia en trato con comunidades de propietarios y gestión de obra., • Manejo avanzado de herramientas ofimáticas (especialmente Microsoft Excel y Outlook). 🚀 ¿Qué ofrecemos? • Incorporación a una empresa líder en plena expansión dentro del sector de la eficiencia energética., • Participación en proyectos con impacto real en sostenibilidad y descarbonización del parque residencial., • Entorno profesional dinámico, colaborativo y orientado a la innovación., • Oportunidades reales de crecimiento y desarrollo profesional. ¡queremos que crezcas con nosotros!

Estamos en búsqueda para incorporar a un perfil como Account Development Customer, quién será responsable de garantizar una experiencia de cliente excelente, homogénea y de alta calidad en todos los canales de atención, liderando la operación de Customer Care bajo estándares similares a los de grandes operadoras de telecomunicaciones, asegurando el cumplimiento de KPIs y objetivos de satisfacción y eficiencia. Responsabilidades Clave • Liderar la operación de Atención al Cliente en entornos de alto volumen y multicanal (call center, digital, chat, redes sociales, back office)., • Definir, implementar y asegurar el cumplimiento de estándares de calidad de atención y experiencia de cliente., • Gestionar y optimizar KPIs operativos y de calidad., • Diseñar e implementar modelos de control de calidad, escuchas, auditorías, scorecards y planes de mejora., • Analizar la Voz del Cliente (reclamos, encuestas, redes sociales) para identificar causas raíz y planes de acción., • Coordinar con áreas internas (Red, Sistemas, Comercial, Legal, Riesgos, Marketing) para resolver incidencias estructurales., • Gestionar escalados y casos críticos con impacto reputacional o regulatorio., • Impulsar iniciativas de mejora continua, digitalización y automatización del servicio., • Asegurar el cumplimiento de normativas, políticas internas y requerimientos regulatorios (protección al consumidor, calidad de servicio). Requisitos • Titulación universitaria en Administración, Ingeniería, Comunicación o similar., • Experiencia mínima de 3 años en Atención al Cliente en entornos de gran volumen (telecomunicaciones, utilities, banca, seguros)., • Experiencia en gestión de operaciones de call center y modelos de calidad., • Conocimiento sólido de métricas de Customer Care (NPS, FCR, AHT, SLAs)., • Experiencia gestionando equipos grandes y proveedores externos., • Alto nivel de análisis de datos y reporting. Competencias Clave • Liderazgo en entornos exigentes, • Orientación a resultados y calidad, • Gestión del cambio, • Capacidad analítica, • Comunicación y negociación, • Enfoque en experiencia de cliente ¿Qué ofrecemos? • Contrato indefinido y jornada completa (L-V)., • Modalidad híbrida: 2 días de presencial y 3 en remoto., • Ambiente laboral joven, internacional y altamente colaborativo., • Horario: de 09:30 a 18:30 horas., • La oportunidad de formarte y crecer en la apasionante industria del Real Estate, junto a un equipo brillante y comprometido. ¿Por qué elegirnos? Valoramos el talento, el respeto y el reconocimiento. Trabajamos con transparencia. Si buscas un lugar donde tu esfuerzo y tus ideas sean valorados, esta es tu oportunidad. Si te apasiona el desafío, cumples con los requisitos y quieres dar un paso más en tu carrera profesional, esperamos tu postulación.

🚀 ¿Te motiva liderar un equipo de ventas que juega para ganar… y celebra cada victoria? En Novaluz Energía, parte de Veni Energy Group, buscamos un/a Coordinador/a de Ventas (Telemarketing) que no solo gestione un equipo, sino que lo impulse, lo inspire y lo lleve a su mejor versión. Somos #BestWorkplace, reconocidos por Great Place To Work como una de las mejores empresas para trabajar en Málaga y en España, porque creemos de verdad en las personas, el trabajo en equipo y una cultura donde el talento crece y se reconoce. Si te apasionan las ventas, los retos y el liderazgo de personas para conseguir grandes resultados, este puede ser tu próximo paso profesional. 🎯 Tu misión Liderar, desarrollar y acompañar al equipo comercial para alcanzar y superar objetivos, creando una cultura de alto rendimiento, donde cada logro se celebra y cada reto se convierte en una oportunidad de mejora. 🚀 ¿Qué harás en tu día a día? • Liderar, motivar y desarrollar equipos de ventas, • Impulsar resultados y superar objetivos comerciales, • Analizar KPIs y tomar decisiones basadas en datos, • Elaborar informes y reporting (Excel avanzado), • Detectar oportunidades de mejora y ejecutar acciones, • Garantizar calidad, productividad y excelencia del servicio, • Crear un clima de equipo positivo, competitivo y orientado al éxito ✅ ¿Qué buscamos? • Experiencia liderando equipos comerciales en Call Center (ventas), • Historial demostrable de consecución y mejora de resultados, • Dominio de Excel (tablas dinámicas, análisis de datos…), • Valorable experiencia con Salesforce, • Clara orientación a resultados y mejora continua, • Habilidades de liderazgo, comunicación e influencia, • Energía, proactividad y comodidad en entornos dinámicos, • Valorable experiencia en el sector energético 💼 ¿Qué ofrecemos? • Horario: Lunes a jueves: 9:00 a 17:00 y Viernes: 9:00 a 16:00, • Salario competitivo: fijo + variable por objetivos, • Formar parte de una empresa Great Place To Work, • Proyecto en fuerte crecimiento dentro de Veni Energy Group, • Cultura de reconocimiento y celebración de logros 🎉 Porque aquí también disfrutamos el camino • Snacks diarios: fruta, bollería, frutos secos, café e infusiones, • Desayunos premium todos los jueves, • Afterwork mensual con cervezas y tapas, • Evento anual con gran fiesta, • Dinámicas de equipo y actividades que nos hacen más fuertes, • Un equipo ambicioso, cercano, competitivo y con ganas de ganar Aquí no vienes solo a trabajar. Vienes a liderar, crecer, competir y celebrar cada éxito con tu equipo. Si te motiva sacar lo mejor de las personas y construir equipos que marcan la diferencia, queremos conocerte. 🚀 Aplica ahora. El siguiente reto puede ser el tuyo.

Securitas es la compañía líder global en soluciones de seguridad, con casi un siglo de historia. Más de 336.000 profesionales en todo el mundo estamos transformando la seguridad privada mediante la innovación, la tecnología y un enfoque centrado en las personas. Nuestro propósito, “Ayudamos a hacer de tu mundo un lugar más seguro", guía cada una de nuestras decisiones y describe el impacto positivo de lo que hacemos. Cultivamos un entorno donde las oportunidades profesionales, el éxito compartido y un liderazgo que empodera, son una realidad. ¿Te apasiona la experiencia de cliente y la mejora continua? En Securitas España buscamos un/a Responsable de Customer Care para liderar la creación y consolidación de un modelo corporativo de atención al cliente, con impacto real en la organización y en la fidelización de nuestros clientes. Tu misión Diseñar, implantar y liderar el modelo corporativo de Customer Care, garantizando una atención eficiente, homogénea y alineada con las necesidades del negocio, impulsando la fidelización y la mejora continua del servicio. Responsabilidades clave Diseño y consolidación del área • Crear y consolidar el área de Customer Care corporativo, integrando los equipos actuales en una única estructura., • Definir el modelo operativo, procesos y estándares de atención al cliente., • Liderar la gestión del cambio y acompañar al equipo en la adopción del nuevo modelo. Gestión operativa y de la demanda • Gestionar la demanda procedente de distintas áreas de negocio, asegurando eficiencia y alineación., • Supervisar procesos de atención y seguimiento de solicitudes multicanal., • Garantizar el cumplimiento de los sistemas de gestión de la compañía (Calidad, Seguridad, Continuidad, etc.). Procesos, herramientas y análisis • Implantar y asegurar el uso de la herramienta de ticketing como sistema único de control., • Analizar la actividad del área, identificando tendencias y oportunidades de mejora., • Definir y monitorizar KPIs, con reporting periódico. Experiencia de cliente y fidelización • Impulsar acciones de fidelización y retención basadas en datos y experiencia del cliente., • Velar por la calidad del servicio y el cumplimiento de estándares. Liderazgo y cumplimiento • Organizar y supervisar la actividad del equipo., • Dirigir, desarrollar y motivar al equipo (20-25 personas). Requisitos Formación • Formación superior (universitaria o FP de Grado Superior) ., • Se valorará experiencia profesional equivalente, sólida y contrastada, en gestión de equipos de atención al cliente., • Formación específica en Customer Care, gestión de la calidad del servicio, liderazgo de equipos o gestión del cambio (valorable). Experiencia • Experiencia de 3 a 5 años en posiciones de responsabilidad en áreas de Customer Care, Call Center o Contact Center., • Experiencia demostrable en gestión directa de equipos y control de la actividad mediante KPIs., • Valorable experiencia en procesos, proyectos de mejora de calidad, automatización o implantación de herramientas. Conocimientos • Gestión de equipos de atención al cliente., • Seguimiento de actividad y control de calidad del servicio., • Análisis de datos de servicio para identificación de tendencias., • Herramientas de ticketing, CRM o sistemas de reporting (valorable)., • Nivel alto de inglés. Otros • Residencia en Madrid o disponibilidad para ello. Qué ofrecemos • Incorporación a una compañía líder y en plena transformación., • Posición con impacto real en la experiencia de cliente y en la organización., • Entorno colaborativo y orientado a la mejora continua., • Desarrollo profesional y formación continua., • Retribución acorde a la responsabilidad del puesto.

Verstärke unser B2B Outbound Vertriebsteam! Arbeiten im Homeoffice Abwechslungsreiche Projekte Flexible Arbeitszeiten Du telefonierst gerne und Vertrieb ist dein Ding? Dann bist du bei uns genau richtig, um als Vertriebsmitarbeiter Outbound (m/w/d) unser Team zu verstärken. Deine Aufgaben: Planung qualifizierter Termine mit wichtigen Entscheidungsträgern in Zielunternehmen Identifizierung der Entscheidungsträger, Qualifizierung von Interesse Sorgfältige Nachbereitung der gewonnenen Informationen, um den Vertrieb unserer Geschäftspartner effektiv zu unterstützen Was du mitbringen solltest: (Erste) Erfahrung im Vertrieb, optimalerweise B2B Spaß an der Telefonie und dem Umgang mit Kunden Du bist eine kommunikationsstarke Persönlichkeit Deutsch auf muttersprachlichem Niveau und gutes Englisch Sicherer Umgang mit dem PC Deine Benefits: Du wählst deinen Arbeitsort: Ob von zuhause oder vom Häuschen am See – arbeite, wo auch immer es Dir beliebt. Top Vereinbarkeit von Job und Familien-/Privatleben durch remote Arbeiten und flexible Arbeitszeitmodelle Sicherer Arbeitsplatz und Festanstellung in Teilzeit oder Vollzeit Abwechslungsreiche, spannende Projekte aus den unterschiedlichsten Branchen Ein lockeres und wertschätzendes Miteinander Lust, ein Teil der SalesRakete zu werden? Dann bewirb dich jetzt! Wir freuen uns auf deine Unterlagen. Über uns Wir verstehen uns als externes Vertriebsteam unserer Geschäftspartner und stehen für authentische Gesprächsführung. Stumpfes Ablesen monotoner Leitfäden gibt es bei uns nicht. Wir arbeiten eng mit unseren Kunden zusammen, denken mit und holen als Team aus jedem Projekt das Beste heraus. Du bist Herzblutvertriebler, bringst Call-Center-Erfahrung mit oder bist Quereinsteiger? Bei uns ist jeder willkommen - egal, welchen beruflichen Hintergrund du hast. Bei uns findest du sicher ein Projekt nach deinem Geschmack, das zu deinen Skills passt. Sämtliche Bezeichnungen richten sich an alle Geschlechter.

What are we looking for At Cosentino () we are looking for a Showroom Specialist to join our City Center located in Madrid. The City Centers are an example of Cosentino’s total commitment to the AD community. The City Center is the epicenter of Cosentino’s commercial model, and its mission is to provide an aspirational experience that attracts and inspires Designers, End Consumers, Architects, and all other Cosentino business partners. The City Center is a hub for our global community, and a tool for showcasing the versatility of our materials and our brands. What you will do As the Showroom Specialist you will assist with the day to day operations in the Cosentino City showroom. Your daily tasks will include guest relations, customer service assistance, events coordination as well as visiting certain customer accounts. When the Showroom Specialist is in the City Center, the goal is to identify and generate sales leads and then partner with the local sales team, which allows them to follow up on the leads and convert into sales and projects. Also, as part of the responsibilities, it will be visiting specific accounts and develop relationships and generate direct sales through those accounts. Will also play a key role on enhancing our showrooms within targeted local industries (builders, architects, designers, commercial, etc.). In this role, you will proactively reach out to clients in order to achieve individual and team goals. Your ability to network and find business through events hosted at our City Center and showrooms are an integral key part of this role. Sales Responsibilities: • Welcome and engage every customer and provide the best customer experience, with the goal of developing long term relationships and foster brand loyalty., • Assist all walk-ins & customers with appointments that arrive at the showroom., • Provide support face-to-face, over the phone and via email to better help customers understand the benefits of Cosentino brand., • Develop and build relationships with design firms in the area. Manage the relationship through face-to-face visits outside of the showroom and generate sales through them according to the sales goals assigned to the position., • Support the sales team by preparing sample shipments for customers and end users, checking stock for materials when requested, as well as highlighting possible stock issues that may arise to help them achieve and exceed sales targets., • Work with the City Manager and Showroom Managers to increase traffic within the City Center and leads., • Register visits and leads in SalesForce. Organization and Administration Responsibilities: • Filter the leads of the City Center via phone call and only forward the ones with potential., • Organize and plan events in advance, coordinating content and making sure we have qualified attendees., • Responsible for execution of events: invitations, catering, logistics, publicity, mailing., • Ensure daily entry of all customer visits in Salesforce, • Ensure the showroom is always in perfect condition: this includes, but not limited to the cleanliness of all furniture, equipment, supplies and placing marketing materials., • Manage and maintain the showroom: this includes ordering and stocking supplies needed, maintaining equipment, placing marketing materials, attending visitors daily and during events., • Manage the administrative tasks required for suppliers. What you need to succeed Professional Experience Required • 2+ experience in sales, • 1+ experience in a retail showroom environment providing excellent customer service with a proven success track record generating leads and converting those leads into sales, • Preferably 2+ experience in interior design industry Knowledge Required: • Proven Success in Sales, Marketing and Customer Service Desired • Knowledge of the building or decoration market Academical Background Required • High School Diploma or GED Desired • bachelor’s degree in interior design, architecture or similar What we do offer A great experience to grow in a key position for us in Cosentino About Cosentino At COSENTINO, our purpose is to inspire People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all the geographies. as well as career opportunities for Talented people like you. Cosentino is an Equal Opportunity/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.” -

DESCRIPTION Heike, Sergi and Torsten are overwhelmed by recent successes and so they are looking for two more people to be the next customer service champions. We run a small B2B company, which develops the best Fleet Management software for organizations that maintain a fleet of 100 vehicles or more. So a 100% IT shop. Heike handles day to day tasks from Germany, while Sergi and Torsten do the development stuff in Barcelona. Are you great with people, tech-savvy, and love keeping things organized? We’re looking for a friendly, detail-oriented go-getter to be the first point of contact for our B2B customers. Here’s what you’ll be doing: • Customer Support: Help our clients navigate our IT system, troubleshoot issues, and ensure they feel supported every step of the way., • System Management: Take care of our server environment, from configuration and monitoring to fixing issues when they pop up., • Client Relations: Keep in touch with our customers, building strong relationships and helping them see the value in what we do. REQUIREMENTS - What we’re looking for: • Someone with excellent communication skills – you’ll be chatting with clients a lot!, • Strong organizational skills – juggling multiple tasks is your superpower., • Experience with IT systems and customer support tools (or a quick learner who’s eager to pick it up)., • A knack for writing – from proposals to professional emails. All our customers are based in Germany, so language proficiency is a must. Also presence on Spanish holidays and differing German working days may be required, but is negotiable. OFFER - Why you’ll love it here: • Not a call center position – instead, you'll be building meaningful relationships with our B2B clients., • Be part of a dynamic, growing team that values your input., • Flexible work environment (work hours are fixed, but we are flexible about remote work / work from home)., • Work days from Monday to Friday (no weekends and no out of hour)., • Opportunity to grow and take on more responsibilities as we scale. We are a small company, but have massively grown over the last 7 years and there is no end in sight. As such you can expect guidance, extensive training and many opportunities and resources for your personal growth.

We are still looking for the very Top Talent…and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. What are we looking for? We are looking for a Genesys Cloud Software Engineer. Our customer is a bank Work Location: 100% Remote, Spain. With the possibility of going to the Madrid office once a month. Key Responsibilities: • Develop and maintain customer experience flows in Genesys Cloud Architect., • Build and support integrations using Genesys Cloud APIs, Data Actions, and event-based services., • Implement routing logic, automation, and configurations for voice and digital channels., • Troubleshoot issues, optimize performance, and ensure platform stability., • Participate in testing, documentation, and deployment activities following development best practices., • Support continuous improvement of the contact center platform and related processes., • Takeover of periodical on-call duty (7x24) usually 1 per month. Mandatory requirements: • 3-7+ years in contact-center/telephony development or systems engineering, • At least 2 years working specifically with Genesys Cloud or equivalent CCaaS., • Experience with Jira and Confluence, • English B2+/C1

Join our team as a Security Engineer and be part of the cutting‑edge IT innovations at our client Hubs, a leading multinational bank. The team You will be working according to modern delivery practices (Agile, Scrum, Continuous Delivery) within complex and security‑critical IT environments. As part of the Proximity Hosting Solutions team, you will contribute to the design, automation, hardening, and operation of a secure, high‑performance platform used by multiple DevOps teams and Financial Markets applications. The Proximity Hosting Solutions team is responsible for managing and securing the IT infrastructure hosted in Equinix Data Centres in Frankfurt and managed by Getronics. The environment supports Financial Markets applications such as KDB, Ullink, MarketView, GEP and Horizon, enabling our client to operate on major exchanges, including the Frankfurt Eurex Exchange. As a Security Engineer, your focus is to embed security into every layer of the delivery and operational lifecycle, ensuring resilient, compliant, high‑quality infrastructure and platforms for the business. Focus and priorities Business as Usual & License to Operate • Monitor and respond to security alerts (SIEM, EDR, IDS/IPS) in private cloud/on-prem environments, • Investigate incidents, perform root cause analysis (RCA), and implement remediation, • Manage identity and access controls (Active Directory, RBAC, MFA, PAM), • Conduct vulnerability assessments and track remediation across servers and applications, • Integrate security controls into CI/CD pipelines (DevSecOps practices), • Implement and maintain security policies, standards, and hardening guidelines, • Perform patching, compliance checks, and internal security audits, • Collaborate with infrastructure, DevOps, and application teams, • Maintain security documentation and support change/release processes, • Ransomware resilience programs, Darktrace operationalization, SIEM/SOC integration, • Zero Trust and segmentation projects Our way of working DevOps teams within our client, use Scrum and Continuous Delivery Engineering Practices. This means we develop, secure, automate, test, deploy, monitor, and decommission systems in an integrated way. The Bank continuously improves its services and strengthens its market leadership through innovation, customer focus, and operational excellence. In this role, you directly influence our client’s operational reliability and security posture. You are expected to always put customer safety and interests first. Your work environment You will collaborate closely with enthusiastic, highly skilled colleagues from our client Hubs in Romania and Amsterdam. You will work on externally hosted (private cloud) infrastructure environments for Financial Markets — a fast-paced, complex, and continuously evolving area where quality and resilience are critical. Hybrid work is part of the role: a mix of focused remote work and collaborative in‑office sessions. Development and growth The Bank invests significantly in your continuous learning and personal development. You will stay up to date with the latest Security tooling, infrastructure trends, cloud security practices, and regulatory requirements. Your curiosity and willingness to improve are key to your growth path. How to succeed We hire smart people for their potential. Our biggest expectation is that you stay curious, keep learning, and take responsibility. You are a skilled, analytical, and security‑focused Security Engineer. You understand infrastructure, automation, and security engineering. You are a strong communicator, a collaborative team player, and highly structured in your work. You understand that on-call or weekend work may be required. You also fully support our client’s risk and security processes — since security is part of our DNA. As a Security Engineer, you need: • Residency in Spain is required Knowledge and experience • Experience with infrastructure hardening, patching, configuration management, and compliance, • Experience securing (data centre) infrastructure, containers, and workloads, • Hands-on with vulnerability management, pentesting processes, remediation, and security monitoring, • Familiarity with identity & access controls, PAM, secrets management, • Experience with monitoring, alerting and logging systems, • Experience working in complex, highly regulated IT environments, • Scripting skills (Python, Bash, PowerShell or similar) are a strong advantage, • Security tools: SIEM (Splunk, QRadar, ELK), EDR solutions, • Identity & Access Management: Active Directory, RBAC, PAM, MFA, • Network security fundamentals (firewalls, IDS/IPS, VPN, segmentation), • Vulnerability tools: Nessus / Qualys, • OS security: Windows/Linux hardening and patch management, • Experience with VRRP, GLBP, HSRP or similar first-hop redundancy protocols, • Experience performing risk/security procedures (pentesting support, vulnerability remediation, compliance reporting, PAM, DR), • Darktrace rollout and network security enhancements Competencies • Excellent written and verbal communication skills in English, • Customer-focused mindset and strong collaboration skills, • Ability to work autonomously in a dynamic, high-pressure environment, • Strong analytical and problem-solving abilities, • Willingness to continuously improve skills, tools, and practices Nice to have • Knowledge of networking security (firewalls, routing, segmentation), • Experience designing secure data center or hybrid architectures, • Monitoring & observability stack: Zabbix, Grafana, Loki, Prometheus, Alertmanager, Alloy, • Container security (Docker, Kubernetes), • IaC: Ansible, Terraform, • Security certifications (e.g., CISSP, CISM, Security+, CCSP, CEH) Rewards and benefits We value your work-life balance and offer competitive benefits. You can expect: • A salary tailored to your skills and experience, • Hybrid working for balance between focus and collaboration, • Endless learning opportunities and room for career growth, • A friendly, open, innovative working environment About us Interested in how Getronics empowers people and businesses? Explore what we do — and what we can offer you. Ready to apply? Upload your CV and motivation letter using the Apply button.

🚀 We are still looking for the very Top Talent…and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. 🔎 What we look for? We are looking for an experienced Genesys Cloud Software Engineer to design, develop, integrate, and maintain solutions within our cloud contact center platform. 100% Remote. The role may require on-site attendance at the Madrid offices approximately 1 per month. 💡 Responsibilities • Develop and maintain customer experience flows in Genesys Cloud Architect., • Build and support integrations using Genesys Cloud APIs, Data Actions, and event-based services., • Implement routing logic, automation, and configurations for voice and digital channels., • Collaborate with Product Owners, Business Analysts, and IT teams to deliver technical solutions aligned with business needs., • Troubleshoot issues, optimize performance, and ensure platform stability., • Participate in testing, documentation, and deployment activities following development best practices., • Support continuous improvement of the contact center platform and related processes., • Takeover of periodical on-call duty (7x24) usually 1 per month. Requirements & Qualification • 3-7+ years in contact-center/telephony development or systems engineering, • At least 2 years working specifically with Genesys Cloud or equivalent CCaaS., • Experience with Jira and Confluence, • English B2+/C1 Nice to have / Preferred: • Genesys Cloud certifications., • Experience with Genesys Architect API; Inbound and Outbound Campaign API specifics., • Cloud provider experience (AWS, Azure or GCP) and networking (VPC, subnets, NAT, security groups)., • Experience with event-based integrations (EventBridge or similar)., • Exposure to CRM systems (MS Dynamics)., • Experience with REST APIs, ServiceNow, webhooks, JSON, OAuth2 and JWT. 💰 What can we offer? ✈️ 23 days of Annual Leave plus the 24th and 31st of December as discretionary days! ❤️ Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances). 🍴 `Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…) 🎓 Free access to several training platforms 🚀 Professional stability and career plans 🚶 UST also, compensates referrals from which you could benefit when you refer professionals. 🔗 The option to pick between 12 or 14 payments along the year. 🏡 Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…) 🎁 UST Club Platform discounts and gym Access discounts 📧 If you would like to know more, don’t hesitate to apply and we’ll get in touch to fill you in detail. We are waiting for you! In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.

Join our team as a Network Engineer and be part of the cutting‑edge IT innovations at our client’s hub, a leading multinational bank. The team The team manages the full IT infrastructure hosted in Equinix Data Centres in Frankfurt and operated by Getronics. This infrastructure supports mission‑critical Financial Markets applications such as KDB, Ullink, MarketView, GEP, and Horizon — platforms central to our client’s trading activities on exchanges such as Eurex Frankfurt. As a Network Engineer, you will ensure our network infrastructure remains secure, performant, resilient, and scalable. Focus and priorities Business as Usual & License to Operate • Monitor network infrastructure (LAN/WAN/Wi-Fi) and ensure uptime, • Perform incident management, troubleshooting, and resolution within SLA, • Handle configuration changes (VLANs, routing, switching, firewall rules), • Support VPN connectivity (site-to-site and remote access), • Work with ISPs and vendors for issue resolution, • Maintain network documentation and diagrams, • Participate in shift-based or on-call support (if required), • Daily operational support activities, • L2/L3 troubleshooting across network and related services, • Manage and implement patching processes for network devices to ensure systems are up to date and secure, • Identify, assess, and remediate network vulnerabilities using standard security tools and best practices, • Perform regular vulnerability scans and coordinate timely fixes to minimize security risks You will actively support the Network Architect in: • Gathering and clarifying new network requirements, • Preparing High-Level and Low-Level designs, • Validating design proposals and documenting technical impacts, • Supporting PoC (Proof of Concept) activities, • Assisting in the delivery and implementation of new network solutions Our way of working We use Scrum and Continuous Delivery engineering practices. You participate in the full lifecycle of our systems — from design and build to test, deploy, operate, and decommission. Your work has direct impact on our client’s operational reliability and customer experience. Your work environment You will collaborate closely with enthusiastic, highly skilled colleagues from the client Hubs Romania and Amsterdam. You will work on externally hosted (private cloud) infrastructure environments for Financial Markets — a fast-paced, complex, and continuously evolving area where quality and resilience are critical. Hybrid work is part of the role: a mix of focused remote work and collaborative in‑office sessions. Development and growth We invest in your development through training, certifications, and continuous learning. You will stay up to date with evolving network technologies, security standards, and industry practices. How to succeed You are analytical, proactive, and passionate about high‑quality networking. You communicate clearly, understand internal customer needs, and enjoy solving complex problems. You understand that standby and occasional weekend work are part of the role, and you fully adhere to our client’s risk and security processes. You fully support our client’s risk and security standards. As a Network Engineer, you need: Knowledge and experience • Solid experience with network equipment (routers, switches, firewalls, load balancers), • Experience with VRRP, GLBP, HSRP or similar first-hop redundancy protocols, • Experience with high‑availability architectures, • Experience with L2/L3 design principles, routing protocols (OSPF, BGP), VLANs, link aggregation, etc., • Experience with data center networking (leaf-spine, segmentation, multi-pathing), • Strong knowledge of TCP/IP, subnetting, DNS, DHCP, NAT, • Routing protocols: OSPF, BGP (EIGRP is a plus), • Switching: VLANs, STP, Layer 2/3 concepts, • Firewall technologies: Fortinet / Cisco ASA, • VPN: IPsec, SSL VPN (site-to-site and remote access), • Network monitoring tools (e.g., Zabbix, Grafana, Loki, Prometheus, Alertmanager, Alloy), • Clear understanding of wireless networking, • Experience in large-scale, complex, highly regulated IT environments Competencies • Residency in Spain is required., • Excellent English communication skills, • Team player with strong customer focus, • Ability to work independently in a pressured environment, • Strong analytical and troubleshooting mindset, • Continuous improvement orientation Nice to have • Experience with firewalls, routers, switches, and advanced connectivity setups, • Data center and hybrid network architecture design knowledge, • Monitoring experience: Zabbix, Grafana, Loki, Prometheus, Alertmanager, Alloy, • CISCO or equivalent certifications (CCNA/CCNP/CCIE) Rewards and benefits We value your work-life balance and offer competitive benefits. You can expect: • A salary tailored to your skills and experience, • Hybrid working for balance between focus and collaboration, • Endless learning opportunities and room for career growth, • A friendly, open, innovative working environment About us Interested in how Getronics empowers people and businesses? Explore what we do — and what we can offer you. Ready to apply? Upload your CV and motivation letter using the Apply button.

Para empresa del sector servicios abrimos proceso de selección para incorporar un/a Técnico de Relaciones Laborales para su delegación de la zona centro . Tendrá la responsabilidad de • Realizar el asesoramiento técnico y jurídico a los Coordinadores y Responsables de cuentas y/o servicios., • Ofrecer el Servicio de atención al trabajador, • Coordinar la política sancionadora, • Representar a la empresa en el SMAC y asistir a las conciliaciones., • Mantener la Interlocución y negociación con las secciones sindicales cuando sea necesario., • Coordinar a los despachos de abogados externos, • Participar en la elaboración de pliegos para ofertas Experiencia como técnico de RRLL en empresas de retail, call center, transporte, seguridad, limpieza, mantenimiento. Zona de trabajo: Hnos. García Noblejas / Emilio Muñoz (28037) Presencial: L a J: 9 a 18 h. V: 8.30 a 15.00 h Verano: Jornada Continua. En nombre nuestro cliente manifestamos nuestro compromiso con la igualdad de oportunidades de género y con el principio de igualdad de trato y no discriminación.

En Lognext llevamos más de 18 años identificando e implementando soluciones tecnológicas prácticas que nos permitan seguir avanzando y optimicen nuestras operaciones, acompañando a los equipos con talento experto de alto rendimiento y haciendo de la tecnología una fuerza transformadora en nuestro día a día Buscamos un Genesys Engineer Senior con talento para incorporarse a nuestro equipo para una multinacional líder en el sector de contact center y soluciones de comunicación multicanal. ¿Qué buscamos? • Buscamos una persona con sólida experiencia técnica en plataformas de telefonía, especialmente en Genesys Engage (On-Premise), • Experiencia previa de +3 años con Genesys Engage, • Experiencia en Genesys CTI, Genesys Routing, Genesys Composer (IVR) y Genesys SIP, • Experiencia en integraciones multicanal (voz, chat, chatbot, WhatsApp, etc.), • Experiencia en integración con APIs REST y/o SOAP, • Conocimiento de SIP y telefonía IP (call routing, SIP trunking), • Experiencia diseñando y configurando flujos de enrutamiento de llamadas y servicios, • Se valora experiencia en herramientas de reporting como CCPulse o Genesys Interactive Insights (GCXI), • Conocimientos en Genesys Workforce Management, eServices / Outbound y Media Layer, • Experiencia con otras plataformas de telefonía (ej. Avaya) y Media Gateways (AudioCodes), • Experiencia en desarrollo con Java, Node.js, SQL, JavaScript o .NET, • Conocimiento de frameworks como Angular, Spring o NodeJS, • Experiencia con herramientas CI/CD (Jenkins, Bitbucket, Sonar) y Atlassian (Jira, Confluence), • Experiencia en metodologías ágiles (Scrum, Kanban), • Buen nivel de inglés (mínimo B2) ¿Cuáles serán tus principales funciones y responsabilidades? • Diseño, desarrollo y configuración de soluciones en Genesys, • Implementación de lógicas de enrutamiento de llamadas y servicios multicanal, • Desarrollo y mantenimiento de IVRs (Genesys Composer), • Integración de Genesys con sistemas externos mediante APIs, • Gestión y evolución de canales digitales (chat, bots, mensajería), • Participación en la definición y refinamiento de requisitos (user stories, épicas, etc.), • Asegurar la calidad, estabilidad y rendimiento de las soluciones implementadas, • Colaboración con equipos técnicos y de negocio en entornos internacionales ¿Qué ofrecemos? • 💰Salario Competitivo, • 💼Retribución flexible, • 📚 Programa de formación técnica, certificaciones e idiomas, • 🚀 100% remote, • ⏰ Flexibilidad horaria, • 🏆 Referral Program Únete a un equipo de NEXTERS que van más allá, un equipo donde la creatividad, el ingenio y la audacia marcan la diferencia en un mundo lleno de oportunidades. En Lognext apostamos por la igualdad entre mujeres y hombres y prueba de ello tenemos Plan de Igualdad registrado y publicado. Y así mismo, creemos que en la multiculturalidad existe una fuente de valores, experiencias y conocimiento, que aportan valor añadido a nuestros proyectos es por ello por lo que creemos en la diversidad y estamos comprometidos con ella. Trabajamos día a día para crear entornos en los que se trate con respeto y dignidad sin importar de donde vengas, no discriminamos por motivos de raza, religión o creencias, etnia, discapacidad, edad, nacionalidad, estado civil, orientación sexual o género #Empleo #Tecnología #Genesys #ContactCenter #Innovación #DesarrolloProfesional #Igualdad #Diversidad"

¿Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 10.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Desde DIGI necesitamos incorporar a un/a consultor de Gestión de RRHH que desarrollará las siguientes funciones: • Punto de referencia para consultas de la plantilla de su zona de actuación., • Gestión de planes de mejora de las diferentes áreas de la compañía de la plantilla de su zona de actuación., • Realización de las entrevistas de salida de la organización., • Apoyo al Team Lead en el reporte al área de selección de las bajas/salidas de la compañía y la gestión de los fichajes con los mandos intermedios. Gestión de personal: • Responsable de la actualización y gestión de cambios y/o modificaciones en el portal del empleado., • Comunicación y gestión de cualquier documento físico a entregar al trabajador durante su relación laboral: regimén sancionador, finiquitos, certificados., • Apoyo al team lead en la interlocución con la RLT, representante de la empresa en reuniones, procesos electorales, gestión y entrega de documentación relacionada con la RLT de su zona de actuación; y régimen sancionador, interlocutor e intermediación entre managers y área legal para la correcta aplicación del régimen sancionador de la compañía y control de la documentación tramitada. Requisitos: -Conocimientos Informática nivel usuario, nivel medio de excel. • Conocimientos básicos en legislación laboral y convenios colectivos de aplicación., • Al menos 2 años de experiencia en puestos similares en áreas de RRHH, como generalista, preferentemente en entornos multinacionales, con fuerte carga en gestión de personal., • Idealmente Licenciad@ o Grado Superior en RRLL, Derecho, Psicología, o estudios similares ¿Qué ofrecemos?: -Contrato indefinido. • Teléfono móvil de empresa., • Internet en casa y seguro médico (ambos a los seis meses)., • Seguro de vida desde el inicio del contrato., • Buen ambiente laboral y compañerismo., • Incorporación a compañía en pleno crecimiento y con grandes oportunidades de promoción., • En DIGI también ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares. Nuestro compromiso en DIGI es promover ambientes de trabajo en los que se trate con respeto y dignidad a las personas, garantizando la igualdad de oportunidades en su selección, formación y promoción, ofreciendo un entorno de trabajo libre de cualquier tipo de discriminación. Te informamos que tus datos serán tratados por la empresa del Grupo DIGI España (DIGI Spain Telecom, S.L.; DIGI Spain Sales Force, S.L.; DIGI Spain Call Center S.L.), en función del proceso de selección en el que participes, con la finalidad de valorar tu candidatura. Puedes ejercer tus derechos y obtener información adicional a través de nuestra Política de Privacidad:

En EFFIC somos líderes en proyectos de rehabilitación energética del parque inmobiliario residencial español. Acompañamos a las comunidades de propietarios en la transformación de sus edificios hacia modelos más eficientes, sostenibles y revalorizados, contribuyendo activamente a la transición energética y a la mejora del confort y la calidad de vida de las personas. Actualmente buscamos incorporar a nuestro equipo un/a Técnico de Estudios / Project Manager para gestionar de forma integral los proyectos de uno de nuestros clientes estratégicos más importantes. Funciones principales Realización de estudios técnicos y elaboración de presupuestos asociados a proyectos de rehabilitación energética. Análisis preliminar de oportunidades y clasificación de leads en fase previa. Asesoramiento técnico-comercial a comunidades de propietarios, administradores de fincas y clientes finales. Evaluación de la viabilidad técnica y económica de las actuaciones propuestas. Planificación, visita y seguimiento de obra, garantizando el cumplimiento de plazos, calidad y objetivos técnicos. Coordinación con los distintos agentes intervinientes en el proyecto. Actualización y mantenimiento de bases de precios y costes de referencia. Comunicación continua y coordinación operativa con el Call Center y equipos comerciales. Elaboración y actualización de documentación técnica y reportes de seguimiento de proyectos. Apoyo en la optimización de procesos internos vinculados a la gestión de proyectos energéticos. Requisitos Titulación técnica: Arquitectura, Arquitectura Técnica, Ingeniería de la Edificación o similar. Experiencia mínima de 3 años en funciones similares dentro del sector de la edificación, rehabilitación o eficiencia energética. Conocimiento del sector de rehabilitación residencial y normativa aplicable (CTE y eficiencia energética). Experiencia en trato con comunidades de propietarios y gestión de obra. Manejo avanzado de herramientas ofimáticas (especialmente Microsoft Excel y Outlook ). ¿Qué ofrecemos? Incorporación a una empresa líder en plena expansión dentro del sector de la eficiencia energética. Participación en proyectos con impacto real en sostenibilidad y descarbonización del parque residencial. Entorno profesional dinámico, colaborativo y orientado a la innovación. Oportunidades reales de crecimiento y desarrollo profesional. ¡queremos que crezcas con nosotros!

ICFO is a research center located in the Mediterranean Technology Park in the metropolitan area of Barcelona, employing approximately 500 people, including researchers, PhD students, and operational staff. In its field of specialization, ICFO is consistently ranked among the highest-quality research institutions worldwide. ICFO operates within a dual framework: an internationally competitive research environment and a public-sector regulatory context. This requires combining flexibility in research activity with structured, compliant, and traceable institutional processes. Context of the Position The Finance, Compliance & Labor Affairs Area (FCLA) oversees key institutional functions, including Finance, Legal, Procurement, Labor Affairs, and Project Financial Control. As part of its strategic development, ICFO is reinforcing its Coordination function , with the objective of: Structuring processes across teams Improving consistency in institutional operations Supporting transversal initiatives linked to research activity Within this framework, ICFO is deploying the Research Group Officer (RGO) model , designed to provide a structured and professional interface between Research Groups and Operational Teams. The RGO model aims to: Improve clarity and completeness of administrative interactions Ensure consistency in the way research support is delivered Reduce inefficiencies and fragmentation across teams Enable more predictable and scalable support to research activity To support the implementation and consolidation of this model, ICFO is seeking a Coordinator of Research Group Officers , integrated within the Coordination function. Job Description The Coordinator of Research Group Officers will contribute to the deployment, coordination and consolidation of the RGO function across the institute. The role is positioned at the intersection between research activity and institutional processes , with a focus on ensuring that interactions between Research Groups and Operational Teams are structured, coherent and aligned with institutional standards. The position combines: Coordination of a transversal function Structuring and standardization of processes Follow-up and organization of activities Contribution to institutional scaling and operational clarity The position is conceived within a phase of institutional development, contributing to the structuring and consolidation of coordination mechanisms that will evolve in alignment with ICFO’s digital transformation and process optimization initiatives. The role requires the ability to operate with autonomy, influence, and a strong understanding of institutional dynamics. Key Responsibilities Support the coordination of the RGO function, ensuring consistency in approach, quality of support, and alignment across research groups Contribute to the organization and prioritization of RGO activities, supporting structured follow-up and visibility of workload Structure and consolidate the interface between Research Groups and Operational Teams, ensuring that administrative interactions are consistent, complete and clearly defined Identify inefficiencies or gaps in cross-team interactions and contribute to the design and implementation of improvements Participate in the definition, documentation and standardization of administrative workflows related to research activity Identify recurring patterns, inefficiencies and process gaps, contributing to their transformation into structured workflows or system-based solutions Support the rollout and progressive deployment of the RGO model, including onboarding, training and clarification of roles and responsibilities Contribute to the design, implementation and progressive consolidation of structured processes and digital tools, supporting traceability, scalability and coordination Collaborate with Operational Teams to ensure alignment with institutional processes Actively contribute to transversal initiatives within the Coordination function, particularly in areas related to process improvement, digitalization and operational scaling within FCLA Support the collection and structuring of feedback from Research Groups and Operational Teams, contributing to continuous improvement and to the identification of opportunities for process standardization and digitalization Ensure that recurring operational issues are progressively translated into structured processes or institutional solutions, avoiding dependency on ad hoc or person-based interventions Candidate Profile Minimum Requirements University degree (Master’s or equivalent) in a relevant field Professional experience in a research or research-support environment (research group, project management, or institutional support) Experience in coordination of projects, processes or multidisciplinary activities Strong organizational and analytical skills Ability to work in a structured and detail-oriented environment Strong written and verbal communication skills Written and Spoken English Working knowledge of Spanish or Catalan (other languages will be considered an asset) Additional Assets PhD in a relevant field (Life Sciences, Physics, Engineering or similar) Experience working at the interface between research and operational or administrative teams Exposure to institutional processes in research organizations (finance, projects, HR, legal or similar) Experience in process improvement, workflow structuring or digitalization initiatives Experience supporting transversal or strategic institutional projects Ability to work across teams and manage interactions in complex organizational environments Why Join ICFO This position offers the opportunity to contribute to a key institutional transformation, supporting the transition toward a more structured, predictable and scalable model of research support. The selected candidate will work closely with research groups, operational teams and institutional leadership, contributing to the consolidation of coordination mechanisms, processes and tools that are critical for ICFO’s continued growth. The role is expected to evolve in connection with ICFO’s broader digital transformation efforts, offering exposure to process design, institutional scaling and cross-functional initiatives. Application Process The selection process will follow ICFO’s internal recruitment guidelines, ensuring transparency, merit-based evaluation, equal treatment of candidates and full traceability of the process. Given the nature of the position within the current institutional framework, the process is structured and non-discretionary. Publication and submission of applications The position will be publicly advertised for a minimum period of 30 calendar days. Applications must be submitted within the established deadline through the ICFOJobs Job Openings site: Required documentation: Curriculum Vitae (CV) Motivation letter Only complete applications submitted within the deadline will be considered. Eligibility screening After the closing of the call, applications will be assessed against the minimum requirements defined in this call. This stage follows a binary assessment (eligible / non-eligible), applied consistently to all candidates. Evaluation and selection Eligible candidates will be evaluated by a Selection Committee, based on predefined criteria established prior to publication. The process may include: Documentary evaluation Practical assessment or case study Structured interview(s) All shortlisted candidates will be assessed under equivalent conditions. Decision and communication The final decision will be formalized in a Selection Committee Report, including the evaluation results and justification. No offer will be issued prior to its formal approval. Candidates participating in the evaluation phase will be informed of the outcome.

Experience the power of a game-changing career Are you ready to step into a leadership role and make an impact? We’re a global technology and services leader that powers the brands of the future. We support some of the world’s most well-known companies, helping them deliver exceptional customer experiences. As a Team Leader in Barcelona, you’ll be responsible for guiding, coaching, and developing a team of advisors to achieve performance goals and deliver outstanding service. What you will do in this role Lead the day-to-day operations of a team, including performance, attendance, and productivity management. Provide regular coaching and feedback to ensure team members meet and exceed KPIs. Identify performance gaps and implement action plans and corrective measures when needed. Ensure delivery of high-quality service aligned with contractual KPIs and business goals. Act as a point of escalation for complex customer cases and support your team with expertise. Facilitate team meetings, share updates, and promote a positive and engaging work environment aligned with company values. Your qualifications 2–4 years of experience in customer service or call center environments, with leadership exposure preferred. Strong people management, coaching, and mentoring skills. Excellent communication skills (written and verbal). Ability to multitask, prioritize, and meet deadlines in a fast-paced environment. Proactive, results-driven, and able to work under pressure with strong follow-through. Flexible and adaptable, with the ability to support business needs. What’s in it for you Full-time schedule: Monday to Friday, 09:00–18:00 100% office-based role in Barcelona Salary: €21,260.83 gross/year + €2,400 bonus Private medical insurance Bring-a-friend (referral) bonus opportunities Full paid training on the company and the project you'll be working on Career development programs and specialized courses Experience the best version of you! If you’re passionate about leading teams and driving results, we’d love to hear from you. Apply today and take the next step in your career. Concentrix is an equal opportunity employer We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All recruitment decisions are based on business needs, job requirements, and professional qualifications. R1720483

Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Solution Specialist in Malaga (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. What you will do in this role As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met. As a Solution Specialist in our team, you will: - Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager - Present the Cloud solutions value propositions and differentiation that align to customer’s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios - Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud - Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought - Demonstrate aspects of the technical and business solution to customers over Teams - Conduct group and one-on-one trainings across the Center on subjects of expertise Your qualifications Concentrix is a great match if you: - Are proficient or bilingual in Flemish and fluent in English - Have 3-6+ years of technology related sales or business development experience - Minimum Fundamentals certification is required - Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions - Understand cloud deployment and adoption planning - Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology - Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends - Possess a proven track record of outstanding performance and achieving goals - Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role - Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment It will be a plus if you: - Have L200 certification - Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions What is in it for you In this role, we offer benefits that help you support your unique lifestyle: - Full-time permanent Spanish contract, 39h/week: Monday to Friday 09:00 to 18:00. - We also help you with what you need to start working and living in Spain - Competitive salary package 36.000 euros gross/year + up to 6.000 euros bonus gross/year and private medical insurance - Full paid training for the company and the products you will be working on - A modern centrally placed office at our Benalmadena location - Relocation support* - Career development program and specialized courses Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1673766

The Manager of Hotel Operations is responsible for maintaining and improving the product execution for the Oasis Class and Icon Class vessels and ensuring all concepts and standards are followed and monitored. The Manager of Hotel Operations is responsible to oversee all Oasis Class neighborhoods, Open Deck areas, Boarding and Departure in turnaround ports and a seamless on/off the ship operation in the various port of calls. He or she shares the overall responsibility for the execution of the OPP Plan across the Hotel shipboard organization. The Manager of Hotel Operations role is the steppingstone to the Associate Hotel Director role and eventually to the Hotel Director position. Successful Managers of Hotel Operations have demonstrated exceptional leadership skills, a strong ability to build business relationships and achieve results through others while working in a very fast paced and physically demanding environment. Other behaviors that characterize high performing Managers of Hotel operations include being self-driven, proactive, and showing a growth and a problem resolution mindset. Qualifications: SHIPBOARD Employment type. 3 years or more years operational experience above Front of House Divisional head position with a proven ability to manage and lead. Ability to speak additional languages, such as Spanish , French , Italian or German , is preferred Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods. Knowledge of the principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. Essential duties and responsibilities: Updates the Hotel Director on the cruise flow daily, including manage the gangways for arrival and departure in each port of call informing the Hotel Director of ship clearance, guest off and on experience and confirming zero counts. Internal reviewer for all annual Hotel compliance and divisional operational audits and ensures that corrective processes are in place and reports completed for audit findings within Hotel Operations. Champions the Royal Way program onboard and ensures the culture is promoted throughout the ship to encourage Hotel and Marine teams are fully engaged. Recruit, motivate, and develop staff to encourage continuous growth and retaining and developing talent amongst all crew. Assists the Hotel Director in implementing the business and operating budget plans to ensure KPIs and metrics meet targets. Reviews operating budgets, revenue reports, analyzes established goals and objectives compared to actual results, and implements recommendations to achieve projected goals. Ensures the security and safety of guests and shipboard employees through established emergency procedures. Oversees the Evacuation Control Center (ECC) in conjunction with the Hotel Director. Monitors crew drills and ensures effective training is completed.

Here at CORUS we are looking for two candidates to join our team in an international insurance project. Location: Barcelona. Model: Hybrid (1 day in the office). ✨ CRM & Loyalty Expert You will: This role leads CRM and loyalty strategy from business alignment through activation . You will define the customer engagement model , translate business goals into lifecycle and retention journeys , and support clients in shaping CRM and loyalty programs that drive acquisition, cross-sell, repeat engagement and win-back . The role sits on the strategy side, not the technical operator side , but requires a strong understanding of CRM ecosystems, data architecture, triggers, segmentation and personalization . You will work across channels such as email, SMS, app, web, social, call center, offline and intermediary touchpoints , helping design campaigns , automated journeys , engagement mechanics , gamification concepts and partnership-based loyalty activations . You will also define KPI frameworks for engagement, retention, CLV/LTV and reactivation , and use performance insights to continuously improve the program . You should have: Experience in tech communications, insurance, banking, retail, or other regulated/high-consideration sectors is highly relevant, especially if the person has worked with lifecycle marketing, loyalty programs, and omnichannel customer communication. ✨ Creative & Communications Strategist You will: This role supports the creative and strategy teams by turning business objectives and audience insights into strong communication ideas, clear content direction and activation plans . The person should be able to shape briefs , define strategic territories and guide creative development with a planner mindset . The role also covers communication and brand activation projects , content strategy , channel mix , social media , community building and audience engagement . A strong candidate will ideally bring both agency and corporate experience , enabling them to connect brand thinking with execution realities and manage multi-channel communication programs . You should have: Experience in agency planning, brand communications, content strategy, or social/community strategy is especially relevant , with the ability to work closely with creative teams and translate insights into ideas that are both strategically sharp and activation-ready. What do we offer : Flexible remuneration and a personalized training plan. People-focused team. Dynamic work environment, with real possibilities for professional growth. International projects of high technological value. At CORUS we are very conscious of the importance of respecting diversity. No one will be excluded from this call for applications on the grounds of race, colour, age, sex, marital status, ideology, political opinions, nationality, religion, sexual orientation and/or any other personal, physical or social condition. This process is aimed at choosing the best professionals through a selection process based exclusively on merit and skills.

ICFO is a research center located in the Mediterranean Technology Park in the metropolitan area of Barcelona, employing approximately 500 people, including researchers, PhD students, and operational staff. In its field of specialization, ICFO is consistently ranked among the highest-quality research institutions worldwide. ICFO operates within a dual framework: an internationally competitive research environment and a public-sector regulatory context. This requires combining flexibility in research activity with structured, compliant, and traceable institutional processes. Context of the Position The Finance, Compliance & Labor Affairs Area (FCLA) oversees key institutional functions, including Finance, Legal, Procurement, Labor Affairs, and Project Financial Control. As part of its strategic development, ICFO is reinforcing its Coordination function , with the objective of: Structuring processes across teams Improving consistency in institutional operations Supporting transversal initiatives linked to research activity Within this framework, ICFO is deploying the Research Group Officer (RGO) model , designed to provide a structured and professional interface between Research Groups and Operational Teams. The RGO model aims to: Improve clarity and completeness of administrative interactions Ensure consistency in the way research support is delivered Reduce inefficiencies and fragmentation across teams Enable more predictable and scalable support to research activity To support the implementation and consolidation of this model, ICFO is seeking a Coordinator of Research Group Officers , integrated within the Coordination function. Job Description The Coordinator of Research Group Officers will contribute to the deployment, coordination and consolidation of the RGO function across the institute. The role is positioned at the intersection between research activity and institutional processes , with a focus on ensuring that interactions between Research Groups and Operational Teams are structured, coherent and aligned with institutional standards. The position combines: Coordination of a transversal function Structuring and standardization of processes Follow-up and organization of activities Contribution to institutional scaling and operational clarity The position is conceived within a phase of institutional development, contributing to the structuring and consolidation of coordination mechanisms that will evolve in alignment with ICFO’s digital transformation and process optimization initiatives. The role requires the ability to operate with autonomy, influence, and a strong understanding of institutional dynamics. Key Responsibilities Support the coordination of the RGO function, ensuring consistency in approach, quality of support, and alignment across research groups Contribute to the organization and prioritization of RGO activities, supporting structured follow-up and visibility of workload Structure and consolidate the interface between Research Groups and Operational Teams, ensuring that administrative interactions are consistent, complete and clearly defined Identify inefficiencies or gaps in cross-team interactions and contribute to the design and implementation of improvements Participate in the definition, documentation and standardization of administrative workflows related to research activity Identify recurring patterns, inefficiencies and process gaps, contributing to their transformation into structured workflows or system-based solutions Support the rollout and progressive deployment of the RGO model, including onboarding, training and clarification of roles and responsibilities Contribute to the design, implementation and progressive consolidation of structured processes and digital tools, supporting traceability, scalability and coordination Collaborate with Operational Teams to ensure alignment with institutional processes Actively contribute to transversal initiatives within the Coordination function, particularly in areas related to process improvement, digitalization and operational scaling within FCLA Support the collection and structuring of feedback from Research Groups and Operational Teams, contributing to continuous improvement and to the identification of opportunities for process standardization and digitalization Ensure that recurring operational issues are progressively translated into structured processes or institutional solutions, avoiding dependency on ad hoc or person-based interventions Candidate Profile Minimum Requirements University degree (Master’s or equivalent) in a relevant field Professional experience in a research or research-support environment (research group, project management, or institutional support) Experience in coordination of projects, processes or multidisciplinary activities Strong organizational and analytical skills Ability to work in a structured and detail-oriented environment Strong written and verbal communication skills Written and Spoken English Working knowledge of Spanish or Catalan (other languages will be considered an asset) Additional Assets PhD in a relevant field (Life Sciences, Physics, Engineering or similar) Experience working at the interface between research and operational or administrative teams Exposure to institutional processes in research organizations (finance, projects, HR, legal or similar) Experience in process improvement, workflow structuring or digitalization initiatives Experience supporting transversal or strategic institutional projects Ability to work across teams and manage interactions in complex organizational environments Why Join ICFO This position offers the opportunity to contribute to a key institutional transformation, supporting the transition toward a more structured, predictable and scalable model of research support. The selected candidate will work closely with research groups, operational teams and institutional leadership, contributing to the consolidation of coordination mechanisms, processes and tools that are critical for ICFO’s continued growth. The role is expected to evolve in connection with ICFO’s broader digital transformation efforts, offering exposure to process design, institutional scaling and cross-functional initiatives. Application Process The selection process will follow ICFO’s internal recruitment guidelines, ensuring transparency, merit-based evaluation, equal treatment of candidates and full traceability of the process. Given the nature of the position within the current institutional framework, the process is structured and non-discretionary. Publication and submission of applications The position will be publicly advertised for a minimum period of 30 calendar days. Applications must be submitted within the established deadline through the ICFOJobs Job Openings site: Required documentation: Curriculum Vitae (CV) Motivation letter Only complete applications submitted within the deadline will be considered. Eligibility screening After the closing of the call, applications will be assessed against the minimum requirements defined in this call. This stage follows a binary assessment (eligible / non-eligible), applied consistently to all candidates. Evaluation and selection Eligible candidates will be evaluated by a Selection Committee, based on predefined criteria established prior to publication. The process may include: Documentary evaluation Practical assessment or case study Structured interview(s) All shortlisted candidates will be assessed under equivalent conditions. Decision and communication The final decision will be formalized in a Selection Committee Report, including the evaluation results and justification. No offer will be issued prior to its formal approval. Candidates participating in the evaluation phase will be informed of the outcome.

Desde HAYS buscamos una persona de Soporte Técnico con conocimientos básicos de programación para incorporarse a un equipo en crecimiento, en una posición de nueva creación dentro de una empresa que desarrolla software para el sector de carrocerías de automoción. El rol combina atención al cliente y soporte técnico con participación puntual en tareas de desarrollo , ideal para perfiles a los que les guste ayudar, entender cómo funcionan las cosas por dentro y seguir aprendiendo. ¿Cuál será tu día a día? Soporte Técnico y tareas administrativas (60–70%) Atención y gestión de incidencias a través de teléfono, email y chat . Análisis de incidencias y resolución o escalado al equipo de desarrollo cuando sea necesario. Traducción de necesidades técnicas a un lenguaje comprensible para el cliente. Documentación de incidencias y colaboración en la detección de bugs o problemas de rendimiento. Formación básica a usuarios sobre el uso del software. Apoyo en desarrollo y programación (30–40%) Colaboración con el equipo técnico cuando el volumen de soporte sea menor. Realización de ajustes sencillos , hotfixes y tareas de mantenimiento. Apoyo en documentación técnica y base de conocimiento interna. Participación en pruebas de calidad (QA) y validación de nuevas funcionalidades. Requisitos técnicos imprescindibles Experiencia previa en atención al cliente (Call Center, Helpdesk o soporte técnico). Conocimientos básicos/intermedios de programación , especialmente en JavaScript y/o PHP . Capacidad de leer y entender código , logs y realizar pequeños ajustes. Conocimientos básicos de SQL para consultas y verificación de datos. Comprensión básica de APIs REST / JSON . Buscamos a alguien que tenga… Empatía, paciencia y orientación al cliente. Buena comunicación oral y escrita. Capacidad de organización y priorización entre soporte y programación. Resiliencia y actitud positiva ante un alto volumen de incidencias. Curiosidad técnica y ganas de aprender. Capacidad de autogestión y autonomía. Se valorará experiencia formando a usuarios. ¿Qué ofrecemos? Puesto estable en una posición de nueva creación , con recorrido y visibilidad. Jornada intensiva de 7:00 a 15:00 , todo el año (30 min de descanso). Entorno cercano y colaborativo. Oportunidad de crecimiento técnico combinando soporte y programación . Formación continua y aprendizaje en un software propio con impacto real en clientes. Modalidad híbrida , inicialmente presencial.

Desde HAYS buscamos una persona de Soporte Técnico con conocimientos básicos de programación para incorporarse a un equipo en crecimiento, en una posición de nueva creación dentro de una empresa que desarrolla software para el sector de carrocerías de automoción. El rol combina atención al cliente y soporte técnico con participación puntual en tareas de desarrollo , ideal para perfiles a los que les guste ayudar, entender cómo funcionan las cosas por dentro y seguir aprendiendo. ¿Cuál será tu día a día? Soporte Técnico y tareas administrativas (60–70%) Atención y gestión de incidencias a través de teléfono, email y chat . Análisis de incidencias y resolución o escalado al equipo de desarrollo cuando sea necesario. Traducción de necesidades técnicas a un lenguaje comprensible para el cliente. Documentación de incidencias y colaboración en la detección de bugs o problemas de rendimiento. Formación básica a usuarios sobre el uso del software. Apoyo en desarrollo y programación (30–40%) Colaboración con el equipo técnico cuando el volumen de soporte sea menor. Realización de ajustes sencillos , hotfixes y tareas de mantenimiento. Apoyo en documentación técnica y base de conocimiento interna. Participación en pruebas de calidad (QA) y validación de nuevas funcionalidades. Requisitos técnicos imprescindibles Experiencia previa en atención al cliente (Call Center, Helpdesk o soporte técnico). Conocimientos básicos/intermedios de programación , especialmente en JavaScript y/o PHP . Capacidad de leer y entender código , logs y realizar pequeños ajustes. Conocimientos básicos de SQL para consultas y verificación de datos. Comprensión básica de APIs REST / JSON . Buscamos a alguien que tenga… Empatía, paciencia y orientación al cliente. Buena comunicación oral y escrita. Capacidad de organización y priorización entre soporte y programación. Resiliencia y actitud positiva ante un alto volumen de incidencias. Curiosidad técnica y ganas de aprender. Capacidad de autogestión y autonomía. Se valorará experiencia formando a usuarios. ¿Qué ofrecemos? Puesto estable en una posición de nueva creación , con recorrido y visibilidad. Jornada intensiva de 7:00 a 15:00 , todo el año (30 min de descanso). Entorno cercano y colaborativo. Oportunidad de crecimiento técnico combinando soporte y programación . Formación continua y aprendizaje en un software propio con impacto real en clientes. Modalidad híbrida , inicialmente presencial.

Conoces DIGI? Somos una compañía de Telecomunicaciones en pleno crecimiento. Durante los últimos años hemos creado más de 10.000 empleos estables, ¿te gustaría ser el/la siguiente en formar parte de la #familiaDIGI? Desde DIGI necesitamos incorporar a un/a TÉCNICO/A DE PLANIFICACIÓN , REPORTING Y CALIDAD que desarrollará las siguientes funciones: · Análisis de tickets provenientes de Call Center postventa · Análisis KPIs MTTA y MTTR · Análisis de tickets provenientes de Instalaciones (I+M, Mantenimiento INFRA) · Nivel medio Power BI (creación, elaboración, corrección, Dashboard) · Creación de bolsa de tickets diarias (reparto equitativo priorizando tipologías, antigüedad según SLA) · Revisión diaria y semanal de la evolución de KPIs definidos en BI · Análisis y propuesta de nuevos KPI, Dashboard para optimizar el desarrollo del departamento · Análisis y control SLA definido en el grupo · Planificación diaria y semanal reparto de tareas en el equipo · Monitorización, configuración de agentes, colas, prioridad IVR Mediatel · Preparación y análisis de informes según necesidad · Responsable publicación diario, semanal, mensual informes tipo trabajos programados, incidencias, tickets, SLA, etc. · Comunicación clara, resolución de problemas, pensamiento crítico, trabajo en equipo, curiosidad y aprendizaje continuo. · Trabajo a turnos rotativo mañana y tarde

En EFFIC somos líderes en proyectos de rehabilitación energética del parque inmobiliario residencial español. Acompañamos a las comunidades de propietarios en la transformación de sus edificios hacia modelos más eficientes, sostenibles y revalorizados, contribuyendo activamente a la transición energética y a la mejora del confort y la calidad de vida de las personas. Actualmente buscamos incorporar a nuestro equipo un/a Técnico de Estudios / Project Manager para gestionar de forma integral los proyectos de uno de nuestros clientes estratégicos más importantes. Funciones principales Realización de estudios técnicos y elaboración de presupuestos asociados a proyectos de rehabilitación energética. Análisis preliminar de oportunidades y clasificación de leads en fase previa. Asesoramiento técnico-comercial a comunidades de propietarios, administradores de fincas y clientes finales. Evaluación de la viabilidad técnica y económica de las actuaciones propuestas. Planificación, visita y seguimiento de obra, garantizando el cumplimiento de plazos, calidad y objetivos técnicos. Coordinación con los distintos agentes intervinientes en el proyecto. Actualización y mantenimiento de bases de precios y costes de referencia. Comunicación continua y coordinación operativa con el Call Center y equipos comerciales. Elaboración y actualización de documentación técnica y reportes de seguimiento de proyectos. Apoyo en la optimización de procesos internos vinculados a la gestión de proyectos energéticos. Requisitos Titulación técnica: Arquitectura, Arquitectura Técnica, Ingeniería de la Edificación o similar. Experiencia mínima de 3 años en funciones similares dentro del sector de la edificación, rehabilitación o eficiencia energética. Conocimiento del sector de rehabilitación residencial y normativa aplicable (CTE y eficiencia energética). Experiencia en trato con comunidades de propietarios y gestión de obra. Manejo avanzado de herramientas ofimáticas (especialmente Microsoft Excel y Outlook ). ¿Qué ofrecemos? Incorporación a una empresa líder en plena expansión dentro del sector de la eficiencia energética. Participación en proyectos con impacto real en sostenibilidad y descarbonización del parque residencial. Entorno profesional dinámico, colaborativo y orientado a la innovación. Oportunidades reales de crecimiento y desarrollo profesional. ¡queremos que crezcas con nosotros!

Para empresa del sector servicios abrimos proceso de selección para incorporar un/a Técnico de Relaciones Laborales para su delegación de la zona centro . Tendrá la responsabilidad de Realizar el asesoramiento técnico y jurídico a los Coordinadores y Responsables de cuentas y/o servicios. Ofrecer el Servicio de atención al trabajador Coordinar la política sancionadora Representar a la empresa en el SMAC y asistir a las conciliaciones. Mantener la Interlocución y negociación con las secciones sindicales cuando sea necesario. Coordinar a los despachos de abogados externos Participar en la elaboración de pliegos para ofertas Experiencia como técnico de RRLL en empresas de retail, call center, transporte, seguridad, limpieza, mantenimiento. Zona de trabajo: Hnos. García Noblejas / Emilio Muñoz (28037) Presencial: L a J: 9 a 18 h. V: 8.30 a 15.00 h Verano: Jornada Continua. En nombre nuestro cliente manifestamos nuestro compromiso con la igualdad de oportunidades de género y con el principio de igualdad de trato y no discriminación.

Join our team as a Network Engineer and be part of the cutting‑edge IT innovations at our client’s hub, a leading multinational bank. The team The team manages the full IT infrastructure hosted in Equinix Data Centres in Frankfurt and operated by Getronics. This infrastructure supports mission‑critical Financial Markets applications such as KDB, Ullink, MarketView, GEP, and Horizon — platforms central to our client’s trading activities on exchanges such as Eurex Frankfurt. As a Network Engineer, you will ensure our network infrastructure remains secure, performant, resilient, and scalable. Focus and priorities Business as Usual & License to Operate • Monitor network infrastructure (LAN/WAN/Wi-Fi) and ensure uptime, • Perform incident management, troubleshooting, and resolution within SLA, • Handle configuration changes (VLANs, routing, switching, firewall rules), • Support VPN connectivity (site-to-site and remote access), • Work with ISPs and vendors for issue resolution, • Maintain network documentation and diagrams, • Participate in shift-based or on-call support (if required), • Daily operational support activities, • L2/L3 troubleshooting across network and related services, • Manage and implement patching processes for network devices to ensure systems are up to date and secure, • Identify, assess, and remediate network vulnerabilities using standard security tools and best practices, • Perform regular vulnerability scans and coordinate timely fixes to minimize security risks You will actively support the Network Architect in: • Gathering and clarifying new network requirements, • Preparing High-Level and Low-Level designs, • Validating design proposals and documenting technical impacts, • Supporting PoC (Proof of Concept) activities, • Assisting in the delivery and implementation of new network solutions Our way of working We use Scrum and Continuous Delivery engineering practices. You participate in the full lifecycle of our systems — from design and build to test, deploy, operate, and decommission. Your work has direct impact on our client’s operational reliability and customer experience. Your work environment You will collaborate closely with enthusiastic, highly skilled colleagues from the client Hubs Romania and Amsterdam. You will work on externally hosted (private cloud) infrastructure environments for Financial Markets — a fast-paced, complex, and continuously evolving area where quality and resilience are critical. Hybrid work is part of the role: a mix of focused remote work and collaborative in‑office sessions. Development and growth We invest in your development through training, certifications, and continuous learning. You will stay up to date with evolving network technologies, security standards, and industry practices. How to succeed You are analytical, proactive, and passionate about high‑quality networking. You communicate clearly, understand internal customer needs, and enjoy solving complex problems. You understand that standby and occasional weekend work are part of the role, and you fully adhere to our client’s risk and security processes. You fully support our client’s risk and security standards. As a Network Engineer, you need: Knowledge and experience • Solid experience with network equipment (routers, switches, firewalls, load balancers), • Experience with VRRP, GLBP, HSRP or similar first-hop redundancy protocols, • Experience with high‑availability architectures, • Experience with L2/L3 design principles, routing protocols (OSPF, BGP), VLANs, link aggregation, etc., • Experience with data center networking (leaf-spine, segmentation, multi-pathing), • Strong knowledge of TCP/IP, subnetting, DNS, DHCP, NAT, • Routing protocols: OSPF, BGP (EIGRP is a plus), • Switching: VLANs, STP, Layer 2/3 concepts, • Firewall technologies: Fortinet / Cisco ASA, • VPN: IPsec, SSL VPN (site-to-site and remote access), • Network monitoring tools (e.g., Zabbix, Grafana, Loki, Prometheus, Alertmanager, Alloy), • Clear understanding of wireless networking, • Experience in large-scale, complex, highly regulated IT environments Competencies • Residency in Spain is required., • Excellent English communication skills, • Team player with strong customer focus, • Ability to work independently in a pressured environment, • Strong analytical and troubleshooting mindset, • Continuous improvement orientation Nice to have • Experience with firewalls, routers, switches, and advanced connectivity setups, • Data center and hybrid network architecture design knowledge, • Monitoring experience: Zabbix, Grafana, Loki, Prometheus, Alertmanager, Alloy, • CISCO or equivalent certifications (CCNA/CCNP/CCIE) Rewards and benefits We value your work-life balance and offer competitive benefits. You can expect: • A salary tailored to your skills and experience, • Hybrid working for balance between focus and collaboration, • Endless learning opportunities and room for career growth, • A friendly, open, innovative working environment About us Interested in how Getronics empowers people and businesses? Explore what we do — and what we can offer you. Ready to apply? Upload your CV and motivation letter using the Apply button.

We are still looking for the very Top Talent…and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. What are we looking for? We are looking for a Genesys Cloud Software Engineer. Our customer is a bank Work Location: 100% Remote, Spain. With the possibility of going to the Madrid office once a month. Key Responsibilities: • Develop and maintain customer experience flows in Genesys Cloud Architect., • Build and support integrations using Genesys Cloud APIs, Data Actions, and event-based services., • Implement routing logic, automation, and configurations for voice and digital channels., • Troubleshoot issues, optimize performance, and ensure platform stability., • Participate in testing, documentation, and deployment activities following development best practices., • Support continuous improvement of the contact center platform and related processes., • Takeover of periodical on-call duty (7x24) usually 1 per month. Mandatory requirements: • 3-7+ years in contact-center/telephony development or systems engineering, • At least 2 years working specifically with Genesys Cloud or equivalent CCaaS., • Experience with Jira and Confluence, • English B2+/C1

Join our team as a Network Engineer and be part of the cutting‑edge IT innovations at our client’s hub, a leading multinational bank. The team The team manages the full IT infrastructure hosted in Equinix Data Centres in Frankfurt and operated by Getronics. This infrastructure supports mission‑critical Financial Markets applications such as KDB, Ullink, MarketView, GEP, and Horizon — platforms central to our client’s trading activities on exchanges such as Eurex Frankfurt. As a Network Engineer, you will ensure our network infrastructure remains secure, performant, resilient, and scalable. Focus and priorities Business as Usual & License to Operate • Monitor network infrastructure (LAN/WAN/Wi-Fi) and ensure uptime, • Perform incident management, troubleshooting, and resolution within SLA, • Handle configuration changes (VLANs, routing, switching, firewall rules), • Support VPN connectivity (site-to-site and remote access), • Work with ISPs and vendors for issue resolution, • Maintain network documentation and diagrams, • Participate in shift-based or on-call support (if required), • Daily operational support activities, • L2/L3 troubleshooting across network and related services, • Manage and implement patching processes for network devices to ensure systems are up to date and secure, • Identify, assess, and remediate network vulnerabilities using standard security tools and best practices, • Perform regular vulnerability scans and coordinate timely fixes to minimize security risks You will actively support the Network Architect in: • Gathering and clarifying new network requirements, • Preparing High-Level and Low-Level designs, • Validating design proposals and documenting technical impacts, • Supporting PoC (Proof of Concept) activities, • Assisting in the delivery and implementation of new network solutions Our way of working We use Scrum and Continuous Delivery engineering practices. You participate in the full lifecycle of our systems — from design and build to test, deploy, operate, and decommission. Your work has direct impact on our client’s operational reliability and customer experience. Your work environment You will collaborate closely with enthusiastic, highly skilled colleagues from the client Hubs Romania and Amsterdam. You will work on externally hosted (private cloud) infrastructure environments for Financial Markets — a fast-paced, complex, and continuously evolving area where quality and resilience are critical. Hybrid work is part of the role: a mix of focused remote work and collaborative in‑office sessions. Development and growth We invest in your development through training, certifications, and continuous learning. You will stay up to date with evolving network technologies, security standards, and industry practices. How to succeed You are analytical, proactive, and passionate about high‑quality networking. You communicate clearly, understand internal customer needs, and enjoy solving complex problems. You understand that standby and occasional weekend work are part of the role, and you fully adhere to our client’s risk and security processes. You fully support our client’s risk and security standards. As a Network Engineer, you need: Knowledge and experience • Solid experience with network equipment (routers, switches, firewalls, load balancers), • Experience with VRRP, GLBP, HSRP or similar first-hop redundancy protocols, • Experience with high‑availability architectures, • Experience with L2/L3 design principles, routing protocols (OSPF, BGP), VLANs, link aggregation, etc., • Experience with data center networking (leaf-spine, segmentation, multi-pathing), • Strong knowledge of TCP/IP, subnetting, DNS, DHCP, NAT, • Routing protocols: OSPF, BGP (EIGRP is a plus), • Switching: VLANs, STP, Layer 2/3 concepts, • Firewall technologies: Fortinet / Cisco ASA, • VPN: IPsec, SSL VPN (site-to-site and remote access), • Network monitoring tools (e.g., Zabbix, Grafana, Loki, Prometheus, Alertmanager, Alloy), • Clear understanding of wireless networking, • Experience in large-scale, complex, highly regulated IT environments Competencies • Residency in Spain is required., • Excellent English communication skills, • Team player with strong customer focus, • Ability to work independently in a pressured environment, • Strong analytical and troubleshooting mindset, • Continuous improvement orientation Nice to have • Experience with firewalls, routers, switches, and advanced connectivity setups, • Data center and hybrid network architecture design knowledge, • Monitoring experience: Zabbix, Grafana, Loki, Prometheus, Alertmanager, Alloy, • CISCO or equivalent certifications (CCNA/CCNP/CCIE) Rewards and benefits We value your work-life balance and offer competitive benefits. You can expect: • A salary tailored to your skills and experience, • Hybrid working for balance between focus and collaboration, • Endless learning opportunities and room for career growth, • A friendly, open, innovative working environment About us Interested in how Getronics empowers people and businesses? Explore what we do — and what we can offer you. Ready to apply? Upload your CV and motivation letter using the Apply button.

Join our team as a Security Engineer and be part of the cutting‑edge IT innovations at our client Hubs, a leading multinational bank. The team You will be working according to modern delivery practices (Agile, Scrum, Continuous Delivery) within complex and security‑critical IT environments. As part of the Proximity Hosting Solutions team, you will contribute to the design, automation, hardening, and operation of a secure, high‑performance platform used by multiple DevOps teams and Financial Markets applications. The Proximity Hosting Solutions team is responsible for managing and securing the IT infrastructure hosted in Equinix Data Centres in Frankfurt and managed by Getronics. The environment supports Financial Markets applications such as KDB, Ullink, MarketView, GEP and Horizon, enabling our client to operate on major exchanges, including the Frankfurt Eurex Exchange. As a Security Engineer, your focus is to embed security into every layer of the delivery and operational lifecycle, ensuring resilient, compliant, high‑quality infrastructure and platforms for the business. Focus and priorities Business as Usual & License to Operate • Monitor and respond to security alerts (SIEM, EDR, IDS/IPS) in private cloud/on-prem environments, • Investigate incidents, perform root cause analysis (RCA), and implement remediation, • Manage identity and access controls (Active Directory, RBAC, MFA, PAM), • Conduct vulnerability assessments and track remediation across servers and applications, • Integrate security controls into CI/CD pipelines (DevSecOps practices), • Implement and maintain security policies, standards, and hardening guidelines, • Perform patching, compliance checks, and internal security audits, • Collaborate with infrastructure, DevOps, and application teams, • Maintain security documentation and support change/release processes, • Ransomware resilience programs, Darktrace operationalization, SIEM/SOC integration, • Zero Trust and segmentation projects Our way of working DevOps teams within our client, use Scrum and Continuous Delivery Engineering Practices. This means we develop, secure, automate, test, deploy, monitor, and decommission systems in an integrated way. The Bank continuously improves its services and strengthens its market leadership through innovation, customer focus, and operational excellence. In this role, you directly influence our client’s operational reliability and security posture. You are expected to always put customer safety and interests first. Your work environment You will collaborate closely with enthusiastic, highly skilled colleagues from our client Hubs in Romania and Amsterdam. You will work on externally hosted (private cloud) infrastructure environments for Financial Markets — a fast-paced, complex, and continuously evolving area where quality and resilience are critical. Hybrid work is part of the role: a mix of focused remote work and collaborative in‑office sessions. Development and growth The Bank invests significantly in your continuous learning and personal development. You will stay up to date with the latest Security tooling, infrastructure trends, cloud security practices, and regulatory requirements. Your curiosity and willingness to improve are key to your growth path. How to succeed We hire smart people for their potential. Our biggest expectation is that you stay curious, keep learning, and take responsibility. You are a skilled, analytical, and security‑focused Security Engineer. You understand infrastructure, automation, and security engineering. You are a strong communicator, a collaborative team player, and highly structured in your work. You understand that on-call or weekend work may be required. You also fully support our client’s risk and security processes — since security is part of our DNA. As a Security Engineer, you need: • Residency in Spain is required Knowledge and experience • Experience with infrastructure hardening, patching, configuration management, and compliance, • Experience securing (data centre) infrastructure, containers, and workloads, • Hands-on with vulnerability management, pentesting processes, remediation, and security monitoring, • Familiarity with identity & access controls, PAM, secrets management, • Experience with monitoring, alerting and logging systems, • Experience working in complex, highly regulated IT environments, • Scripting skills (Python, Bash, PowerShell or similar) are a strong advantage, • Security tools: SIEM (Splunk, QRadar, ELK), EDR solutions, • Identity & Access Management: Active Directory, RBAC, PAM, MFA, • Network security fundamentals (firewalls, IDS/IPS, VPN, segmentation), • Vulnerability tools: Nessus / Qualys, • OS security: Windows/Linux hardening and patch management, • Experience with VRRP, GLBP, HSRP or similar first-hop redundancy protocols, • Experience performing risk/security procedures (pentesting support, vulnerability remediation, compliance reporting, PAM, DR), • Darktrace rollout and network security enhancements Competencies • Excellent written and verbal communication skills in English, • Customer-focused mindset and strong collaboration skills, • Ability to work autonomously in a dynamic, high-pressure environment, • Strong analytical and problem-solving abilities, • Willingness to continuously improve skills, tools, and practices Nice to have • Knowledge of networking security (firewalls, routing, segmentation), • Experience designing secure data center or hybrid architectures, • Monitoring & observability stack: Zabbix, Grafana, Loki, Prometheus, Alertmanager, Alloy, • Container security (Docker, Kubernetes), • IaC: Ansible, Terraform, • Security certifications (e.g., CISSP, CISM, Security+, CCSP, CEH) Rewards and benefits We value your work-life balance and offer competitive benefits. You can expect: • A salary tailored to your skills and experience, • Hybrid working for balance between focus and collaboration, • Endless learning opportunities and room for career growth, • A friendly, open, innovative working environment About us Interested in how Getronics empowers people and businesses? Explore what we do — and what we can offer you. Ready to apply? Upload your CV and motivation letter using the Apply button.

Join our team as a Security Engineer and be part of the cutting‑edge IT innovations at our client Hubs, a leading multinational bank. The team You will be working according to modern delivery practices (Agile, Scrum, Continuous Delivery) within complex and security‑critical IT environments. As part of the Proximity Hosting Solutions team, you will contribute to the design, automation, hardening, and operation of a secure, high‑performance platform used by multiple DevOps teams and Financial Markets applications. The Proximity Hosting Solutions team is responsible for managing and securing the IT infrastructure hosted in Equinix Data Centres in Frankfurt and managed by Getronics. The environment supports Financial Markets applications such as KDB, Ullink, MarketView, GEP and Horizon, enabling our client to operate on major exchanges, including the Frankfurt Eurex Exchange. As a Security Engineer, your focus is to embed security into every layer of the delivery and operational lifecycle, ensuring resilient, compliant, high‑quality infrastructure and platforms for the business. Focus and priorities Business as Usual & License to Operate • Monitor and respond to security alerts (SIEM, EDR, IDS/IPS) in private cloud/on-prem environments, • Investigate incidents, perform root cause analysis (RCA), and implement remediation, • Manage identity and access controls (Active Directory, RBAC, MFA, PAM), • Conduct vulnerability assessments and track remediation across servers and applications, • Integrate security controls into CI/CD pipelines (DevSecOps practices), • Implement and maintain security policies, standards, and hardening guidelines, • Perform patching, compliance checks, and internal security audits, • Collaborate with infrastructure, DevOps, and application teams, • Maintain security documentation and support change/release processes, • Ransomware resilience programs, Darktrace operationalization, SIEM/SOC integration, • Zero Trust and segmentation projects Our way of working DevOps teams within our client, use Scrum and Continuous Delivery Engineering Practices. This means we develop, secure, automate, test, deploy, monitor, and decommission systems in an integrated way. The Bank continuously improves its services and strengthens its market leadership through innovation, customer focus, and operational excellence. In this role, you directly influence our client’s operational reliability and security posture. You are expected to always put customer safety and interests first. Your work environment You will collaborate closely with enthusiastic, highly skilled colleagues from our client Hubs in Romania and Amsterdam. You will work on externally hosted (private cloud) infrastructure environments for Financial Markets — a fast-paced, complex, and continuously evolving area where quality and resilience are critical. Hybrid work is part of the role: a mix of focused remote work and collaborative in‑office sessions. Development and growth The Bank invests significantly in your continuous learning and personal development. You will stay up to date with the latest Security tooling, infrastructure trends, cloud security practices, and regulatory requirements. Your curiosity and willingness to improve are key to your growth path. How to succeed We hire smart people for their potential. Our biggest expectation is that you stay curious, keep learning, and take responsibility. You are a skilled, analytical, and security‑focused Security Engineer. You understand infrastructure, automation, and security engineering. You are a strong communicator, a collaborative team player, and highly structured in your work. You understand that on-call or weekend work may be required. You also fully support our client’s risk and security processes — since security is part of our DNA. As a Security Engineer, you need: • Residency in Spain is required Knowledge and experience • Experience with infrastructure hardening, patching, configuration management, and compliance, • Experience securing (data centre) infrastructure, containers, and workloads, • Hands-on with vulnerability management, pentesting processes, remediation, and security monitoring, • Familiarity with identity & access controls, PAM, secrets management, • Experience with monitoring, alerting and logging systems, • Experience working in complex, highly regulated IT environments, • Scripting skills (Python, Bash, PowerShell or similar) are a strong advantage, • Security tools: SIEM (Splunk, QRadar, ELK), EDR solutions, • Identity & Access Management: Active Directory, RBAC, PAM, MFA, • Network security fundamentals (firewalls, IDS/IPS, VPN, segmentation), • Vulnerability tools: Nessus / Qualys, • OS security: Windows/Linux hardening and patch management, • Experience with VRRP, GLBP, HSRP or similar first-hop redundancy protocols, • Experience performing risk/security procedures (pentesting support, vulnerability remediation, compliance reporting, PAM, DR), • Darktrace rollout and network security enhancements Competencies • Excellent written and verbal communication skills in English, • Customer-focused mindset and strong collaboration skills, • Ability to work autonomously in a dynamic, high-pressure environment, • Strong analytical and problem-solving abilities, • Willingness to continuously improve skills, tools, and practices Nice to have • Knowledge of networking security (firewalls, routing, segmentation), • Experience designing secure data center or hybrid architectures, • Monitoring & observability stack: Zabbix, Grafana, Loki, Prometheus, Alertmanager, Alloy, • Container security (Docker, Kubernetes), • IaC: Ansible, Terraform, • Security certifications (e.g., CISSP, CISM, Security+, CCSP, CEH) Rewards and benefits We value your work-life balance and offer competitive benefits. You can expect: • A salary tailored to your skills and experience, • Hybrid working for balance between focus and collaboration, • Endless learning opportunities and room for career growth, • A friendly, open, innovative working environment About us Interested in how Getronics empowers people and businesses? Explore what we do — and what we can offer you. Ready to apply? Upload your CV and motivation letter using the Apply button.

Desde HAYS buscamos una persona de Soporte Técnico con conocimientos básicos de programación para incorporarse a un equipo en crecimiento, en una posición de nueva creación dentro de una empresa que desarrolla software para el sector de carrocerías de automoción. El rol combina atención al cliente y soporte técnico con participación puntual en tareas de desarrollo, ideal para perfiles a los que les guste ayudar, entender cómo funcionan las cosas por dentro y seguir aprendiendo. ¿Cuál será tu día a día? 🔹 Soporte Técnico y tareas administrativas (60–70%) • Atención y gestión de incidencias a través de teléfono, email y chat., • Análisis de incidencias y resolución o escalado al equipo de desarrollo cuando sea necesario., • Traducción de necesidades técnicas a un lenguaje comprensible para el cliente., • Documentación de incidencias y colaboración en la detección de bugs o problemas de rendimiento., • Formación básica a usuarios sobre el uso del software. 🔹 Apoyo en desarrollo y programación (30–40%) • Colaboración con el equipo técnico cuando el volumen de soporte sea menor., • Realización de ajustes sencillos, hotfixes y tareas de mantenimiento., • Apoyo en documentación técnica y base de conocimiento interna., • Participación en pruebas de calidad (QA) y validación de nuevas funcionalidades. Requisitos técnicos imprescindibles • Experiencia previa en atención al cliente (Call Center, Helpdesk o soporte técnico)., • Conocimientos básicos/intermedios de programación, especialmente en JavaScript y/o PHP., • Capacidad de leer y entender código, logs y realizar pequeños ajustes., • Conocimientos básicos de SQL para consultas y verificación de datos., • Comprensión básica de APIs REST / JSON. Buscamos a alguien que tenga… • Empatía, paciencia y orientación al cliente., • Buena comunicación oral y escrita., • Capacidad de organización y priorización entre soporte y programación., • Resiliencia y actitud positiva ante un alto volumen de incidencias., • Curiosidad técnica y ganas de aprender., • Capacidad de autogestión y autonomía., • Se valorará experiencia formando a usuarios. ¿Qué ofrecemos? • Puesto estable en una posición de nueva creación, con recorrido y visibilidad., • Jornada intensiva de 7:00 a 15:00, todo el año (30 min de descanso)., • Entorno cercano y colaborativo., • Oportunidad de crecimiento técnico combinando soporte y programación., • Formación continua y aprendizaje en un software propio con impacto real en clientes., • Modalidad híbrida, inicialmente presencial.

En Lognext llevamos más de 18 años identificando e implementando soluciones tecnológicas prácticas que nos permitan seguir avanzando y optimicen nuestras operaciones, acompañando a los equipos con talento experto de alto rendimiento y haciendo de la tecnología una fuerza transformadora en nuestro día a día Buscamos un Genesys Engineer Senior con talento para incorporarse a nuestro equipo para una multinacional líder en el sector de contact center y soluciones de comunicación multicanal. ¿Qué buscamos? • Buscamos una persona con sólida experiencia técnica en plataformas de telefonía, especialmente en Genesys Engage (On-Premise), • Experiencia previa de +3 años con Genesys Engage, • Experiencia en Genesys CTI, Genesys Routing, Genesys Composer (IVR) y Genesys SIP, • Experiencia en integraciones multicanal (voz, chat, chatbot, WhatsApp, etc.), • Experiencia en integración con APIs REST y/o SOAP, • Conocimiento de SIP y telefonía IP (call routing, SIP trunking), • Experiencia diseñando y configurando flujos de enrutamiento de llamadas y servicios, • Se valora experiencia en herramientas de reporting como CCPulse o Genesys Interactive Insights (GCXI), • Conocimientos en Genesys Workforce Management, eServices / Outbound y Media Layer, • Experiencia con otras plataformas de telefonía (ej. Avaya) y Media Gateways (AudioCodes), • Experiencia en desarrollo con Java, Node.js, SQL, JavaScript o .NET, • Conocimiento de frameworks como Angular, Spring o NodeJS, • Experiencia con herramientas CI/CD (Jenkins, Bitbucket, Sonar) y Atlassian (Jira, Confluence), • Experiencia en metodologías ágiles (Scrum, Kanban), • Buen nivel de inglés (mínimo B2) ¿Cuáles serán tus principales funciones y responsabilidades? • Diseño, desarrollo y configuración de soluciones en Genesys, • Implementación de lógicas de enrutamiento de llamadas y servicios multicanal, • Desarrollo y mantenimiento de IVRs (Genesys Composer), • Integración de Genesys con sistemas externos mediante APIs, • Gestión y evolución de canales digitales (chat, bots, mensajería), • Participación en la definición y refinamiento de requisitos (user stories, épicas, etc.), • Asegurar la calidad, estabilidad y rendimiento de las soluciones implementadas, • Colaboración con equipos técnicos y de negocio en entornos internacionales ¿Qué ofrecemos? • 💰Salario Competitivo, • 💼Retribución flexible, • 📚 Programa de formación técnica, certificaciones e idiomas, • 🚀 100% remote, • ⏰ Flexibilidad horaria, • 🏆 Referral Program Únete a un equipo de NEXTERS que van más allá, un equipo donde la creatividad, el ingenio y la audacia marcan la diferencia en un mundo lleno de oportunidades. En Lognext apostamos por la igualdad entre mujeres y hombres y prueba de ello tenemos Plan de Igualdad registrado y publicado. Y así mismo, creemos que en la multiculturalidad existe una fuente de valores, experiencias y conocimiento, que aportan valor añadido a nuestros proyectos es por ello por lo que creemos en la diversidad y estamos comprometidos con ella. Trabajamos día a día para crear entornos en los que se trate con respeto y dignidad sin importar de donde vengas, no discriminamos por motivos de raza, religión o creencias, etnia, discapacidad, edad, nacionalidad, estado civil, orientación sexual o género #Empleo #Tecnología #Genesys #ContactCenter #Innovación #DesarrolloProfesional #Igualdad #Diversidad

En Lognext llevamos más de 18 años identificando e implementando soluciones tecnológicas prácticas que nos permitan seguir avanzando y optimicen nuestras operaciones, acompañando a los equipos con talento experto de alto rendimiento y haciendo de la tecnología una fuerza transformadora en nuestro día a día Buscamos un Genesys Engineer Senior con talento para incorporarse a nuestro equipo para una multinacional líder en el sector de contact center y soluciones de comunicación multicanal. ¿Qué buscamos? • Buscamos una persona con sólida experiencia técnica en plataformas de telefonía, especialmente en Genesys Engage (On-Premise), • Experiencia previa de +3 años con Genesys Engage, • Experiencia en Genesys CTI, Genesys Routing, Genesys Composer (IVR) y Genesys SIP, • Experiencia en integraciones multicanal (voz, chat, chatbot, WhatsApp, etc.), • Experiencia en integración con APIs REST y/o SOAP, • Conocimiento de SIP y telefonía IP (call routing, SIP trunking), • Experiencia diseñando y configurando flujos de enrutamiento de llamadas y servicios, • Se valora experiencia en herramientas de reporting como CCPulse o Genesys Interactive Insights (GCXI), • Conocimientos en Genesys Workforce Management, eServices / Outbound y Media Layer, • Experiencia con otras plataformas de telefonía (ej. Avaya) y Media Gateways (AudioCodes), • Experiencia en desarrollo con Java, Node.js, SQL, JavaScript o .NET, • Conocimiento de frameworks como Angular, Spring o NodeJS, • Experiencia con herramientas CI/CD (Jenkins, Bitbucket, Sonar) y Atlassian (Jira, Confluence), • Experiencia en metodologías ágiles (Scrum, Kanban), • Buen nivel de inglés (mínimo B2) ¿Cuáles serán tus principales funciones y responsabilidades? • Diseño, desarrollo y configuración de soluciones en Genesys, • Implementación de lógicas de enrutamiento de llamadas y servicios multicanal, • Desarrollo y mantenimiento de IVRs (Genesys Composer), • Integración de Genesys con sistemas externos mediante APIs, • Gestión y evolución de canales digitales (chat, bots, mensajería), • Participación en la definición y refinamiento de requisitos (user stories, épicas, etc.), • Asegurar la calidad, estabilidad y rendimiento de las soluciones implementadas, • Colaboración con equipos técnicos y de negocio en entornos internacionales ¿Qué ofrecemos? • 💰Salario Competitivo, • 💼Retribución flexible, • 📚 Programa de formación técnica, certificaciones e idiomas, • 🚀 100% remote, • ⏰ Flexibilidad horaria, • 🏆 Referral Program Únete a un equipo de NEXTERS que van más allá, un equipo donde la creatividad, el ingenio y la audacia marcan la diferencia en un mundo lleno de oportunidades. En Lognext apostamos por la igualdad entre mujeres y hombres y prueba de ello tenemos Plan de Igualdad registrado y publicado. Y así mismo, creemos que en la multiculturalidad existe una fuente de valores, experiencias y conocimiento, que aportan valor añadido a nuestros proyectos es por ello por lo que creemos en la diversidad y estamos comprometidos con ella. Trabajamos día a día para crear entornos en los que se trate con respeto y dignidad sin importar de donde vengas, no discriminamos por motivos de raza, religión o creencias, etnia, discapacidad, edad, nacionalidad, estado civil, orientación sexual o género #Empleo #Tecnología #Genesys #ContactCenter #Innovación #DesarrolloProfesional #Igualdad #Diversidad

Verstärke unser B2B Outbound Vertriebsteam! Arbeiten im Homeoffice Abwechslungsreiche Projekte Flexible Arbeitszeiten Du telefonierst gerne und Vertrieb ist dein Ding? Dann bist du bei uns genau richtig, um als Vertriebsmitarbeiter Outbound (m/w/d) unser Team zu verstärken. Deine Aufgaben: Planung qualifizierter Termine mit wichtigen Entscheidungsträgern in Zielunternehmen Identifizierung der Entscheidungsträger, Qualifizierung von Interesse Sorgfältige Nachbereitung der gewonnenen Informationen, um den Vertrieb unserer Geschäftspartner effektiv zu unterstützen Was du mitbringen solltest: (Erste) Erfahrung im Vertrieb, optimalerweise B2B Spaß an der Telefonie und dem Umgang mit Kunden Du bist eine kommunikationsstarke Persönlichkeit Deutsch auf muttersprachlichem Niveau und gutes Englisch Sicherer Umgang mit dem PC Deine Benefits: Du wählst deinen Arbeitsort: Ob von zuhause oder vom Häuschen am See – arbeite, wo auch immer es Dir beliebt. Top Vereinbarkeit von Job und Familien-/Privatleben durch remote Arbeiten und flexible Arbeitszeitmodelle Sicherer Arbeitsplatz und Festanstellung in Teilzeit oder Vollzeit Abwechslungsreiche, spannende Projekte aus den unterschiedlichsten Branchen Ein lockeres und wertschätzendes Miteinander Lust, ein Teil der SalesRakete zu werden? Dann bewirb dich jetzt! Wir freuen uns auf deine Unterlagen. Über uns Wir verstehen uns als externes Vertriebsteam unserer Geschäftspartner und stehen für authentische Gesprächsführung. Stumpfes Ablesen monotoner Leitfäden gibt es bei uns nicht. Wir arbeiten eng mit unseren Kunden zusammen, denken mit und holen als Team aus jedem Projekt das Beste heraus. Du bist Herzblutvertriebler, bringst Call-Center-Erfahrung mit oder bist Quereinsteiger? Bei uns ist jeder willkommen - egal, welchen beruflichen Hintergrund du hast. Bei uns findest du sicher ein Projekt nach deinem Geschmack, das zu deinen Skills passt. Sämtliche Bezeichnungen richten sich an alle Geschlechter.

Verstärke unser B2B Outbound Vertriebsteam! Arbeiten im Homeoffice Abwechslungsreiche Projekte Flexible Arbeitszeiten Du telefonierst gerne und Vertrieb ist dein Ding? Dann bist du bei uns genau richtig, um als Vertriebsmitarbeiter Outbound (m/w/d) unser Team zu verstärken.Top Vereinbarkeit von J

Experience the power of a game-changing career Are you ready to step into a leadership role and make an impact? We’re a global technology and services leader that powers the brands of the future. We support some of the world’s most well-known companies, helping them deliver exceptional customer experiences. As a Team Leader in Barcelona, you’ll be responsible for guiding, coaching, and developing a team of advisors to achieve performance goals and deliver outstanding service. What you will do in this role • Lead the day-to-day operations of a team, including performance, attendance, and productivity management., • Provide regular coaching and feedback to ensure team members meet and exceed KPIs., • Identify performance gaps and implement action plans and corrective measures when needed., • Ensure delivery of high-quality service aligned with contractual KPIs and business goals., • Act as a point of escalation for complex customer cases and support your team with expertise., • Facilitate team meetings, share updates, and promote a positive and engaging work environment aligned with company values. Your qualifications • 2–4 years of experience in customer service or call center environments, with leadership exposure preferred., • Strong people management, coaching, and mentoring skills., • Excellent communication skills (written and verbal)., • Ability to multitask, prioritize, and meet deadlines in a fast-paced environment., • Proactive, results-driven, and able to work under pressure with strong follow-through., • Flexible and adaptable, with the ability to support business needs. What’s in it for you • Full-time schedule: Monday to Friday, 09:00–18:00, • 100% office-based role in Barcelona, • Salary: €21,260.83 gross/year + €2,400 bonus, • Private medical insurance, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! If you’re passionate about leading teams and driving results, we’d love to hear from you. Apply today and take the next step in your career. Concentrix is an equal opportunity employer We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All recruitment decisions are based on business needs, job requirements, and professional qualifications. R1720483

Experience the power of a game-changing career Are you ready to step into a leadership role and make an impact? We’re a global technology and services leader that powers the brands of the future. We support some of the world’s most well-known companies, helping them deliver exceptional customer experiences. As a Team Leader in Barcelona, you’ll be responsible for guiding, coaching, and developing a team of advisors to achieve performance goals and deliver outstanding service. What you will do in this role • Lead the day-to-day operations of a team, including performance, attendance, and productivity management., • Provide regular coaching and feedback to ensure team members meet and exceed KPIs., • Identify performance gaps and implement action plans and corrective measures when needed., • Ensure delivery of high-quality service aligned with contractual KPIs and business goals., • Act as a point of escalation for complex customer cases and support your team with expertise., • Facilitate team meetings, share updates, and promote a positive and engaging work environment aligned with company values. Your qualifications • 2–4 years of experience in customer service or call center environments, with leadership exposure preferred., • Strong people management, coaching, and mentoring skills., • Excellent communication skills (written and verbal)., • Ability to multitask, prioritize, and meet deadlines in a fast-paced environment., • Proactive, results-driven, and able to work under pressure with strong follow-through., • Flexible and adaptable, with the ability to support business needs. What’s in it for you • Full-time schedule: Monday to Friday, 09:00–18:00, • 100% office-based role in Barcelona, • Salary: €21,260.83 gross/year + €2,400 bonus, • Private medical insurance, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized courses Experience the best version of you! If you’re passionate about leading teams and driving results, we’d love to hear from you. Apply today and take the next step in your career. Concentrix is an equal opportunity employer We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All recruitment decisions are based on business needs, job requirements, and professional qualifications. R1720483

Crecemos con propósito y con una idea clara: las personas están en el centro de todo lo que hacemos.

Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Solution Specialist in Valencia (Hybrid) , you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Solution Specialist on our team, you will: - Secure new customer wins by maximize up-sell and cross-sell opportunities collaborating - Provide technical product overview and insights pertinent to customer need and usage scenarios - Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud - Audit and confirm implementation requirements and pricing calculations as required - Demonstrate aspects of the technical and business solution to customers over Teams - Act as the key technical contact for the SMB Vendor Tele team with potential customers - Conduct group and one-on-one trainings across the Center on subjects of expertise - Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are native or proficient in Dutch plus fluent in English - Have a Bachelor’s degree - Have 3-6+ years of technology related sales or business development experience - Have Minimum Fundamentals certification is required upon entering to the role, L200 certification is preferred - Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required - Have demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred - Understand cloud deployment and adoption planning - Have experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology - Proven track record of outstanding performance and achieving goals - Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role It would be a plus if you have: - Experience working within a technical sales or presales environment preferred - Experience in one of these relevant fields: computer science, mathematics or engineering - Master’s degree. Major or minor in computer science, mathematics or engineering Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. - Full-time Spanish contract, we also help you with what you need to start working and living in Spain - Competitive salary package 36.000 euros gross/year + up to 6.000 euros bonus gross/year + private medical insurance - Relocation support* - Full paid training for the company and the products you will be working on - A modern centrally placed office in Valencia Experience the best version of you! At Concentrix , we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1657904

We are still looking for the very Top Talent…and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. What are we looking for? We are looking for a Genesys Cloud Software Engineer. Our customer is a bank Work Location: 100% Remote, Spain. With the possibility of going to the Madrid office once a month. Key Responsibilities: • Develop and maintain customer experience flows in Genesys Cloud Architect., • Build and support integrations using Genesys Cloud APIs, Data Actions, and event-based services., • Implement routing logic, automation, and configurations for voice and digital channels., • Troubleshoot issues, optimize performance, and ensure platform stability., • Participate in testing, documentation, and deployment activities following development best practices., • Support continuous improvement of the contact center platform and related processes., • Takeover of periodical on-call duty (7x24) usually 1 per month. Mandatory requirements: • 3-7+ years in contact-center/telephony development or systems engineering, • At least 2 years working specifically with Genesys Cloud or equivalent CCaaS., • Experience with Jira and Confluence, • English B2+/C1

Desde HAYS buscamos una persona de Soporte Técnico con conocimientos básicos de programación para incorporarse a un equipo en crecimiento, en una posición de nueva creación dentro de una empresa que desarrolla software para el sector de carrocerías de automoción. El rol combina atención al cliente y soporte técnico con participación puntual en tareas de desarrollo, ideal para perfiles a los que les guste ayudar, entender cómo funcionan las cosas por dentro y seguir aprendiendo. ¿Cuál será tu día a día? 🔹 Soporte Técnico y tareas administrativas (60–70%) • Atención y gestión de incidencias a través de teléfono, email y chat., • Análisis de incidencias y resolución o escalado al equipo de desarrollo cuando sea necesario., • Traducción de necesidades técnicas a un lenguaje comprensible para el cliente., • Documentación de incidencias y colaboración en la detección de bugs o problemas de rendimiento., • Formación básica a usuarios sobre el uso del software. 🔹 Apoyo en desarrollo y programación (30–40%) • Colaboración con el equipo técnico cuando el volumen de soporte sea menor., • Realización de ajustes sencillos, hotfixes y tareas de mantenimiento., • Apoyo en documentación técnica y base de conocimiento interna., • Participación en pruebas de calidad (QA) y validación de nuevas funcionalidades. Requisitos técnicos imprescindibles • Experiencia previa en atención al cliente (Call Center, Helpdesk o soporte técnico)., • Conocimientos básicos/intermedios de programación, especialmente en JavaScript y/o PHP., • Capacidad de leer y entender código, logs y realizar pequeños ajustes., • Conocimientos básicos de SQL para consultas y verificación de datos., • Comprensión básica de APIs REST / JSON. Buscamos a alguien que tenga… • Empatía, paciencia y orientación al cliente., • Buena comunicación oral y escrita., • Capacidad de organización y priorización entre soporte y programación., • Resiliencia y actitud positiva ante un alto volumen de incidencias., • Curiosidad técnica y ganas de aprender., • Capacidad de autogestión y autonomía., • Se valorará experiencia formando a usuarios. ¿Qué ofrecemos? • Puesto estable en una posición de nueva creación, con recorrido y visibilidad., • Jornada intensiva de 7:00 a 15:00, todo el año (30 min de descanso)., • Entorno cercano y colaborativo., • Oportunidad de crecimiento técnico combinando soporte y programación., • Formación continua y aprendizaje en un software propio con impacto real en clientes., • Modalidad híbrida, inicialmente presencial.

En Lognext llevamos más de 18 años identificando e implementando soluciones tecnológicas prácticas que nos permitan seguir avanzando y optimicen nuestras operaciones, acompañando a los equipos con talento experto de alto rendimiento y haciendo de la tecnología una fuerza transformadora en nuestro día a día Buscamos un Genesys Engineer Senior con talento para incorporarse a nuestro equipo para una multinacional líder en el sector de contact center y soluciones de comunicación multicanal . ¿Qué buscamos? • Buscamos una persona con sólida experiencia técnica en plataformas de telefonía, especialmente en Genesys Engage (On-Premise) • Experiencia previa de +3 años con Genesys Engage • Experiencia en Genesys CTI, Genesys Routing, Genesys Composer (IVR) y Genesys SIP • Experiencia en integraciones multicanal (voz, chat, chatbot, WhatsApp, etc.) • Experiencia en integración con APIs REST y/o SOAP • Conocimiento de SIP y telefonía IP (call routing, SIP trunking) • Experiencia diseñando y configurando flujos de enrutamiento de llamadas y servicios • Se valora experiencia en herramientas de reporting como CCPulse o Genesys Interactive Insights (GCXI) • Conocimientos en Genesys Workforce Management, eServices / Outbound y Media Layer • Experiencia con otras plataformas de telefonía (ej. Avaya) y Media Gateways (AudioCodes) • Experiencia en desarrollo con Java, Node.js, SQL, JavaScript o .NET • Conocimiento de frameworks como Angular, Spring o NodeJS • Experiencia con herramientas CI/CD (Jenkins, Bitbucket, Sonar) y Atlassian (Jira, Confluence) • Experiencia en metodologías ágiles (Scrum, Kanban) • Buen nivel de inglés (mínimo B2) ¿Cuáles serán tus principales funciones y responsabilidades? • Diseño, desarrollo y configuración de soluciones en Genesys • Implementación de lógicas de enrutamiento de llamadas y servicios multicanal • Desarrollo y mantenimiento de IVRs (Genesys Composer) • Integración de Genesys con sistemas externos mediante APIs • Gestión y evolución de canales digitales (chat, bots, mensajería) • Participación en la definición y refinamiento de requisitos (user stories, épicas, etc.) • Asegurar la calidad, estabilidad y rendimiento de las soluciones implementadas • Colaboración con equipos técnicos y de negocio en entornos internacionales ¿Qué ofrecemos? • Salario Competitivo • Retribución flexible • Programa de formación técnica, certificaciones e idiomas • 100% remote • ⏰ Flexibilidad horaria • Referral Program Únete a un equipo de NEXTERS que van más allá, un equipo donde la creatividad, el ingenio y la audacia marcan la diferencia en un mundo lleno de oportunidades. En Lognext apostamos por la igualdad entre mujeres y hombres y prueba de ello tenemos Plan de Igualdad registrado y publicado. Y así mismo, creemos que en la multiculturalidad existe una fuente de valores, experiencias y conocimiento, que aportan valor añadido a nuestros proyectos es por ello por lo que creemos en la diversidad y estamos comprometidos con ella. Trabajamos día a día para crear entornos en los que se trate con respeto y dignidad sin importar de donde vengas, no discriminamos por motivos de raza, religión o creencias, etnia, discapacidad, edad, nacionalidad, estado civil, orientación sexual o género #Empleo #Tecnología #Genesys #ContactCenter #Innovación #DesarrolloProfesional #Igualdad #Diversidad"

Join our team as a Network Engineer and be part of the cutting‑edge IT innovations at our client’s hub, a leading multinational bank. The team manages the full IT infrastructure hosted in Equinix Data Centres in Frankfurt and operated by Getronics. This infrastructure supports mission‑critical Financial Markets applications such as KDB, Ullink, MarketView, GEP, and Horizon — platforms central to our client’s trading activities on exchanges such as Eurex Frankfurt. As a Network Engineer, you will ensure our network infrastructure remains secure, performant, resilient, and scalable. Monitor network infrastructure (LAN/WAN/Wi-Fi) and ensure uptime Handle configuration changes (VLANs, routing, switching, firewall rules) Support VPN connectivity (site-to-site and remote access) Maintain network documentation and diagrams Participate in shift-based or on-call support (if required) L2/L3 troubleshooting across network and related services Manage and implement patching processes for network devices to ensure systems are up to date and secure Identify, assess, and remediate network vulnerabilities using standard security tools and best practices You will actively support the Network Architect in: Gathering and clarifying new network requirements Assisting in the delivery and implementation of new network solutions We use Scrum and Continuous Delivery engineering practices. You participate in the full lifecycle of our systems — from design and build to test, deploy, operate, and decommission. You will collaborate closely with enthusiastic, highly skilled colleagues from the client Hubs Romania and Amsterdam. You will work on externally hosted (private cloud) infrastructure environments for Financial Markets — a fast-paced, complex, and continuously evolving area where quality and resilience are critical. Hybrid work is part of the role: a mix of focused remote work and collaborative in‑office sessions. We invest in your development through training, certifications, and continuous learning. You will stay up to date with evolving network technologies, security standards, and industry practices. You are analytical, proactive, and passionate about high‑quality networking. You understand that standby and occasional weekend work are part of the role, and you fully adhere to our client’s risk and security processes. As a Network Engineer, you need: Solid experience with network equipment (routers, switches, firewalls, load balancers) Experience with data center networking (leaf-spine, segmentation, multi-pathing) Fortinet / Cisco ASA VPN: IPsec, SSL VPN (site-to-site and remote access) Network monitoring tools (e.g., Zabbix, Grafana, Loki, Prometheus, Alertmanager, Alloy) Clear understanding of wireless networking Experience in large-scale, complex, highly regulated IT environments Excellent English communication skills Data center and hybrid network architecture design knowledge Monitoring experience: Zabbix, Grafana, Loki, Prometheus, Alertmanager, Alloy CISCO or equivalent certifications (CCNA/CCNP/CCIE) Hybrid working for balance between focus and collaboration

We are still looking for the very Top Talent…and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. What are we looking for? We are looking for a Genesys Cloud Software Engineer. Our customer is a bank Work Location: 100% Remote, Spain. With the possibility of going to the Madrid office once a month. Key Responsibilities: Develop and maintain customer experience flows in Genesys Cloud Architect. Build and support integrations using Genesys Cloud APIs, Data Actions, and event-based services. Implement routing logic, automation, and configurations for voice and digital channels. Troubleshoot issues, optimize performance, and ensure platform stability. Participate in testing, documentation, and deployment activities following development best practices. Support continuous improvement of the contact center platform and related processes. Takeover of periodical on-call duty (7x24) usually 1 per month. Mandatory requirements: 3-7+ years in contact-center/telephony development or systems engineering At least 2 years working specifically with Genesys Cloud or equivalent CCaaS. Experience with Jira and Confluence English B2+/C1

Para empresa del sector servicios abrimos proceso de selección para incorporar un/a Técnico de Relaciones Laborales para su delegación de la zona centro . Tendrá la responsabilidad de Realizar el asesoramiento técnico y jurídico a los Coordinadores y Responsables de cuentas y/o servicios. Ofrecer el Servicio de atención al trabajador Coordinar la política sancionadora Representar a la empresa en el SMAC y asistir a las conciliaciones. Mantener la Interlocución y negociación con las secciones sindicales cuando sea necesario. Coordinar a los despachos de abogados externos Participar en la elaboración de pliegos para ofertas Experiencia como técnico de RRLL en empresas de retail, call center, transporte, seguridad, limpieza, mantenimiento. Zona de trabajo: Hnos. García Noblejas / Emilio Muñoz (28037) Presencial: L a J: 9 a 18 h. V: 8.30 a 15.00 h Verano: Jornada Continua. En nombre nuestro cliente manifestamos nuestro compromiso con la igualdad de oportunidades de género y con el principio de igualdad de trato y no discriminación.

Job Description Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Solution Specialist in Valencia (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. What you will do in this role As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met. As a Solution Specialist in our team, you will: - Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager - Present the Cloud solutions value propositions and differentiation that align to customer’s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios - Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud - Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought - Demonstrate aspects of the technical and business solution to customers over Teams - Conduct group and one-on-one trainings across the Center on subjects of expertise Your qualifications Concentrix is a great match if you: - Are proficient or bilingual in Danish and fluent in English - Have 3-6+ years of technology related sales or business development experience - Minimum Fundamentals certification is required - Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions - Understand cloud deployment and adoption planning - Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology - Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends - Possess a proven track record of outstanding performance and achieving goals - Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role - Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment It will be a plus if you: - Have L200 certification - Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions What is in it for you In this role, we offer benefits that help you support your unique lifestyle: - Full-time permanent Spanish contract, 39h/week: Monday to Thursday 9:00 to 18:00, Friday 09:00 to 16:30. - We also help you with what you need to start working and living in Spain - Full paid training for the company and the products you will be working on - A modern centrally placed office in Valencia - Career development program and specialized courses Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1680876

Are you ready to trade the gray skies of the Netherlands for the vibrant energy of Madrid? We are looking for charismatic, high-energy Dutch speakers to become the official faces of our live-streamed games in the heart of Spain. If you have natural "stage presence," love being the center of attention on camera, and want to kickstart an international career in the fast-paced, booming iGaming industry, this is your chance to shine. Your Role: Much More Than a Dealer In this role, you aren’t just a card dealer—you are a professional Game Presenter and Entertainer . You will be the star of our live Dutch-language tables, broadcasted in real-time to thousands of players around the globe. • Host World-Class Games: You’ll lead iconic games like Blackjack, Roulette, and Baccarat in a professional, engaging, and lively manner., • Master the Camera: Use the techniques learned in our Academy to maintain a high standard of personal presentation and screen presence., • Drive the Energy: Interact with players via a live chat system, keeping the atmosphere positive, the conversation flowing, and the energy high., • Ensure Game Integrity: Follow strict rules and procedures to ensure every round is fair, accurate, and seamless., • Collaborate with the Crew: Work side-by-side with our studio team and game observers to deliver a premium, high-quality broadcast every single shift. Compensation & Salary Breakdown We believe in rewarding talent. Our package is designed to provide a stable foundation while offering significant upside for your language skills and performance. Estimated Monthly Earnings: €1,850 – €2,100 Gross • Guaranteed Base: A fixed salary of €1,500 per month provides total peace of mind., • Dutch Language Premium: Receive an additional €4.00 per hour for every hour you spend on camera., • Performance Incentives: Earn up to €3.00 extra per hour based on your accuracy, quality evaluations, and professionalism., • Night Shift Boost: We value our night owls—shifts worked between 22:55 and 08:00 include a +20% pay increase ., • Overtime Opportunities: While the standard is 35 hours, you have the flexibility to increase your hours up to 40 per week for extra pay. ✈️ The "Welcome to Madrid" Relocation Package Moving to a new country is a massive milestone, so we’ve designed a comprehensive support system to ensure you land on your feet and feel at home immediately. • Travel Coverage: We pay for your flight to Madrid (or train travel if you are already located in Spain)., • Free Accommodation: Enjoy 25 days of temporary housing provided completely free of charge upon your arrival., • Cash Settling-in Bonus: Receive a total of €1,500 in cash to help you set up your new life (€1,000 with your first salary, followed by €500 with your second)., • Bureaucracy Support: Don't stress the paperwork. Our HR team provides hands-on assistance in obtaining your NIE, Social Security Number, and opening a local bank account. Career Stability & Training Academy We don't just offer a job; we offer a career. You will receive a Permanent Contract (Contrato Indefinido) from your very first day. • The Academy: Before going live, you will undergo a 2-week intensive training program. We’ll teach you everything from game rules to advanced camera presence and performance standards (Monday–Friday, 6 hours/day)., • The Schedule: You'll work 35 hours per week on a rotating shift basis (Morning, Afternoon, and Night)., • Lifestyle Flexibility: Schedules are released 2 weeks in advance, and we encourage a culture where you can swap shifts with colleagues to suit your personal life. Exclusive Benefits & Perks • Fitness & Wellness: Get a free Gympass giving you access to over 500 gyms and sports centers across the city., • Dining Vouchers: Enjoy monthly restaurant vouchers worth approximately €40/month ., • Premium Health: Comprehensive Private Health Insurance is provided to all employees after their first 6 months., • Real Growth: We believe in promoting from within. In the last 4 years alone, over 150 team members have moved into roles like Shift Supervisor, Team Manager, and Trainer ., • A Social Hub: Beyond work, enjoy frequent team-building events, legendary company parties, and a diverse, multicultural office culture. The Path to Madrid: Our Recruitment Process Our process is designed to be fast, transparent, and candidate-friendly: • Introductory Call: A short, friendly chat to discuss your background and availability., • Video Interview: A formal session to evaluate your communication skills and on-camera motivation., • Feedback & Offer: You’ll receive a final decision via phone. If successful, an official offer letter will follow immediately., • Contracting & Onboarding: Sign your digital contract and receive your "First Day" guide to start your journey!