Are you a business? Hire de mantenimiento en hoteles candidates in Barcelona
About the job POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Reception Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience. Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Administration Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels y Tandem Suites. Actualmente, nuestro portofolio cuenta con más de 250 hoteles con presencia en más de 18 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos un/a Segundo/a Jefe/a de Recepción para uno de nuestros Hoteles 5* ubicado en Sitges. ¿De qué serás responsable? El check-in/out. Atención al público. Reservas. Atención telefónica. Auditoría nocturna. Supevisión de equipo. Control operativo. ¿Qué buscamos? Graduadas en Turismo o similares. Personas orientadas al cliente, dinámicas, responsables y con don de gentes. Experiencia Mínima de un Año en puestos similares. Nivel de Inglés - Profesional. Disponibilidad horaria para trabajar a turnos. ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares. Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc) Disfrutar de noches de hotel gratis: con el Programa de referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta. Department: Reception Language required: Spanish. The company Somos una cadena de establecimientos de 4* y 5* con ubicaciones estratégicas en las ciudades más importantes entre las que se encuentran las principales capitales. Actualmente, contamos con más de 200 hoteles que operan bajo nuestras distintas marcas entre las que se encuentran Eurostars Hotels, Aurea Hotels, Exe Hotels, Ikonik Hotels y Crisol Hotels. Recorrer las instalaciones de cualquiera de nuestros hoteles significa descubrir un universo de espacios de cuidado interiorismo y mimada decoración, donde vanguardismo y tradición se funden para dar lugar a establecimientos cálidos y acogedores. En ellos, nuestros huéspedes sienten el confort del propio hogar, sin renunciar a las ventajas y comodidades de las más modernas instalaciones y los equipamientos tecnológicos de última generación.
Importante empresa del sector limpieza, requiere para su equipo de trabajo CAMARERO/A DE PISOS para un Hotel. Pensamos en una persona con experiencia en limpieza de hoteles, conocimiento en manejo de funda nórdica, limpieza de habitaciones, tendidos de cama, reposición de amenities, entre otros. REQUISITOS: Disponibilidad inmediata. Documentación en regla. Experiencia como camarero/a de Hotel. OFRECEMOS: Contrato: Indefinido Horario: 9:00 - 15:00 (30h/semana) Jornada: Lunes a domingo (2 días de fiesta) Salario: 1070 (dependiendo experiencia)
About the job ¡Buscamos Recepcionistas para nuestros Hoteles 5* ubicados en el barrio gótico de Barcelona. Si te apasiona el mundo hotelero, eres proactivo/a y disfrutas brindando una atención al cliente de primera, ¡este es tu lugar! Estamos formando un equipo increíble y nos encantaría que te sumes al proyecto. ¿Qué buscamos? • Experiencia mínima de un año en la recepción de hoteles de 4* o 5*. Valorable experiencia en hoteles internacionales. • Manejo de PMS Opera Cloud. • Inglés imprescindible a nivel C1 o similar, otros idiomas son un plus. • Formación estudios relacionados con Turismo • Disponibilidad horaria para rotación en turnos. • Actitud positiva, ganas de aprender y de trabajar en equipo. ¿Qué ofrecemos? • Salario competitivo dentro del sector. • La oportunidad de crecer profesionalmente en una empresa consolidada. • Un ambiente de trabajo dinámico y multicultural, donde valoramos la diversidad y el respeto • Un equipo comprometido que te apoyará en cada paso. Si tienes ganas de crecer en un entorno de lujo y formar parte de algo especial, ¡queremos conocerte! Number of positions: 2 Department: Reception Requisitos • Altos estándares de imagen personal. • Dominio fluido de los siguientes idiomas: Castellano, Catalán, Inglés. Otros idiomas muy valorables • Titulación Superior en Hostelería: Grado en Turismo. • Formación y experiencia en departamentos de Recepción • Formación y experiencia en Atención al Cliente. • Formación y experiencia en Gestión de quejas y reclamaciones • Experiencia profesional en Hostelería en sector Lujo. • Conocimiento del programa de gestión: Opera Languages required: English and Spanish. The company CON MÁS DE 25 AÑOS DE EXPERIENCIA EN EL SECTOR, LA CADENA HOTELERA ANIMA HOTELS TIENE EL PROPÓSITO DE CREAR UNA RED DE ESPACIOS QUE RESPONDAN A UNA VISIÓN HONESTA, AUTÉNTICA Y ORIGINAL DENTRO DEL UNIVERSO HOTELERO.
Praktik hotels cadena joven, dinámica y con gran proyección precisa recepcionista para uno de sus hoteles en Barcelona - 2 años de experiencia en un cargo similar. - Nivel alto de inglés, se valorarán positivamente otros idiomas. - Buen trabajo en equipo. - Persona dinámica, buen trato a clientes y con iniciativa. - Con perfil responsable y organizado/a. - Residencia en Barcelona. Funciones: - Atender las peticiones, gestionar y revisar las reservas durante su turno. - Entregar reporte escrito de incidencias durante su turno. - Arqueo de caja. - Cierre del día en el sistema. - Revisión operativa del día en curso y del día siguiente en cuanto a reservas y todos los procedimientos administrativos que conlleva. Se ofrece: - Salario según convenio. - Contrato indefinido con 2 meses de prueba.
About the job JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Housekeeping Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Se busca Recepcionista de hotel con EXPERIENCIA. Contrato Indefinido. 40 horas semanales. - DISPONIBILIDAD INMEDIATA - EXPERIENCIA en recepción de hoteles - Alto nivel de Inglés y Castellano. - Mayoritariamente Turnos de Noche (23:00 - 07:00) y Turnos de Tarde (15:00 - 23:00) Posiblemente alguna Mañana puntual (07:00 - 15:00) Wilson Boutique Hotel (Avenida Diagonal 568, Barcelona)
About the job ¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid, Londres y París, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un/a Recepcionista turno noche para uno de sus Hoteles situado en Barcelona. Si te apasiona la hostelería, llevar la excelencia y satisfacción del cliente al máximo nivel, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: recibir y atender a los clientes con una atención exquisita en todo momento. Es la principal cara visible para los huéspedes, la imagen del hotel, y su propósito es lograr su satisfacción. Reporta a: Jefe/a de Recepción Funciones: - Gestionar las entradas y salidas de los clientes del Hotel. - Atender al cliente en la recepción, vía telefónica o por email: Informar y asesorar de los servicios turísticos, así como responder a las peticiones de información que formulen los clientes. - Dar soporte en reservas de grupos y rooming list. - Gestionar las reservas individuales y promover la venta de habitaciones, así como de upsellings. - Gestionar las reclamaciones de los clientes y solucionar las incidencias que se puedan producir durante el turno. - Ser responsable de la facturación, el cobro y el cierre de caja durante su turno. - Contacto con el resto de departamentos del Hotel para el correcto funcionamiento. - Ofrecer un servicio profesional, amigable y enfocado en proporcionar la mejor experiencia a nuestros clientes. Se ofrece: - Contrato estable - Incorporación inmediata - Muy buen ambiente de trabajo. Equipo dinámico. - Cursos de formación continua. - Friends and Family room rates y beneficios especiales para disfrutar en los Hoteles de nuestra Colección. Department: Reception About you Requisitos: - Experiencia de, al menos, 1 año como recepcionista en hoteles 4* / 5* - Formación universitaria o de grado superior en turismo o hostelería. - Se valorará el conocimiento de PMS, especialmente de Ulyses Cloud. - Elevada orientación al cliente y vocación de servicio. - Persona atenta a los detalles, con recursos para resolver incidencias de forma eficiente y acostumbrada al multitasking. - Capacidad de trabajar en equipo. - Idiomas: imprescindible tener buen dominio de castellano e inglés, así como de un tercer idioma. Cualquier otro idioma será valorado positivamente. - Disponibilidad horaria para trabajar en distintos turnos de mañana, tarde y noche, así como festivos y fines de semana. The company Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid, London and Paris, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.
Restaurante ubicado en las cercanías del Hotel W de Barcelona, perteneciente a un reconocido grupo gastronómico, busca incorporar a su equipo un/a Camarero/a de Sala. El local ofrece una experiencia gastronómica relajada y al aire libre, especializada en cocina mediterránea y coctelería de calidad, ideal para quienes valoran el servicio al cliente en un entorno dinámico y con vistas al mar. Requisitos: - Experiencia mínima de 2 años trabajando como camarero/a en restaurantes. - Disponibilidad inmediata o en un plazo máximo de una semana. - Flexibilidad horaria para trabajar en turnos mixtos, combinando comidas y cenas. - Experiencia en manejo de bandeja, gestión de rangos de mesas y uso de comanderos electrónicos. - Se valorará residir cerca del hotel o contar con medio de transporte propio (vehículo, bicicleta o patinete). - Nivel avanzado de español e inglés (imprescindible para realizar entrevistas en ambos idiomas). - Documentación en regla: permiso de trabajo en España y número de seguridad social (imprescindible para candidatos extranjeros). Condiciones: - Contrato a tiempo parcial entre 20 y 30 horas semanales. - Salario competitivo ajustado a las horas contratadas, según convenio: Por 20 horas semanales serán 700€ Netos/mes y por 30 horas semanales es 1.200 € - Turnos partidos: de 12:00 a 16:00 y de 20:00 a 00:00. Turnos seguidos: de 12:00 a 20:00 o de 17:00 a 00:00. - Recargo por nocturnidad a partir de las 22:00. - Propinas adicionales: estimadas en 100 € al mes para 20 horas y 150 € al mes para 30 horas. - Dos días de descanso consecutivos y rotativos por semana.
About the job ¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid, Londres y París, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de cocinero/a de alta gastronomía para el Hotel Claris 5* GL situado en Barcelona. Misión del puesto: lograr la satisfacción de los clientes a través de la elaboración de los platos y la coordinación con el jefe de cocina y resto de compañeros para lograr el mejor servicio. Un cocinero debe tener en cuenta los referentes de calidad y rentabilidad económica establecidos, y aplicar las normas de seguridad e higiene exigibles en todo establecimiento alimentario. Reporta a: Jefe/a de cocina Funciones: - Ejecutar con precisión los procesos de pre elaboración que sean necesarios aplicar a las diferentes materias primas, en función de sus características y sus futuros usos. - Ejecutar las elaboraciones culinarias, teniendo en cuenta la estandarización de los procesos para su finalización y conservación. - Realizar el servicio de las elaboraciones teniendo en cuenta sus necesidades, ámbitos de ejecución y protocolos establecidos. - Recibir, almacenar y distribuir materias primas en condiciones idóneas de mantenimiento y conservación hasta el momento de su utilización - Poner a punto el lugar de trabajo, preparando espacios, maquinaria y herramientas. - Revisión de los aprovisionamientos y reposición de stocks en neveras y congeladores de su partida. Así como control del uso de alimentos para minimizar el desperdicio. - Ejecutar los procesos de envasado y conservación para cada género y elaboración culinaria siguiendo los protocolos de seguridad alimentaria. - Aplicar los protocolos de seguridad laboral, higiene (APPCC) y calidad durante todo el proceso de producción para evitar daños en las personas. - Cumplir con los objetivos de producción, actuando conforme a los principios de responsabilidad con las tareas encomendadas - Mantener el espíritu innovador, de mejora de procesos de producción y actualización de mejoras en el ámbito laboral. Department: F&B kitchen About you - Experiencia de 3-5 años como cocinero en Hotel 5* GL. - Formación específica relacionada con Hostelería y Cocina. - Persona organizada, que sepa gestionar los tiempos, atenta a los detalles y con tolerancia a altos ritmos de trabajo en determinados momentos. - Vocación de servicio y pasión por la cocina. - Creatividad y ganas de innovar y mejorar. - Capacidad de trabajar en equipo y buena comunicación. - Disponibilidad horaria para trabajar en distintos turnos de mañana, tarde y noche, así como festivos y fines de semana. Language required: Spanish. The company Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid, London and Paris, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.
Nuestro local es un espacio donde la excelencia en el servicio y la atención personalizada son nuestra prioridad. Aquí, cada cliente es importante, y cada momento es una oportunidad para brillar. Buscamos a un/a profesional con pasión por el servicio al cliente y experiencia en el sector. Responsabilidades del/la Camarero/a de Sala: - Atender y servir a los clientes de manera eficiente y amigable. - Tomar pedidos y asegurar que los clientes estén satisfechos con su experiencia. - Mantener un ambiente limpio y organizado en la sala del restaurante. - Colaborar con el equipo de cocina y otros camareros para asegurar una operativa fluida y eficiente. - Gestionar las mesas y asegurar una distribución óptima de los clientes. ¿Qué buscamos en ti? - Experiencia: Entre 1 y 2 años de experiencia trabajando como camarero/a de sala, con disponibilidad para incorporarte de inmediato. - Conocimientos específicos: Conocimientos en coctelería. - Idiomas: Nivel nativo de castellano e inglés (avanzado). - Capacidad para trabajar en equipo. - Buena comunicación y don de gente. - Capacidad para manejar situaciones de alta presión. - Documentación: Permiso de trabajo en España y número de seguridad social (imprescindible para candidatos/as extranjeros/as). ¿Qué ofrecemos? - Contrato indefinido con una jornada de 40 horas semanales. - Salario de aproximadamente 1500 € netos por 12 pagas al año, más propinas mensuales de aproximadamente 300 €. - Recargo por nocturnidad a partir de las 22:00. - Horario: 3Turnos partidos: de 12:00 a 16:00 y de 20:00 a 00:00. 2Turnos seguidos: de 12:00 a 20:00 o de 17:00 a 00:00. - 2 días de descanso seguidos rotativos por semana. - Oportunidad de trabajar en un ambiente dinámico y en constante crecimiento. - Beneficios: Dispone de tu salario devengado en cualquier momento con Payflow. Retribución flexible: nómina flexible, seguro médico, guardería, tarjetas restaurante y transporte, formación. 20% descuento para los empleados en todos nuestros restaurantes hasta un máximo de 4 personas.
About the job Estamos buscando un cocinero/a talentoso/a y apasionado/a para unirse a nuestro equipo de un prestigioso hotel de 5 estrellas. El candidato ideal tendrá experiencia en cocina de alta gama y será capaz de crear platos excepcionales que deleiten a nuestros huéspedes. Responsabilidades: *Preparar y cocinar platos de alta calidad según los estándares del hotel. *Colaborar con el equipo de cocina para planificar y desarrollar menús innovadores. *Mantener la limpieza y organización de la cocina. *Supervisar y capacitar a los miembros junior del equipo de cocina. *Asegurar el cumplimiento de las normas de higiene y seguridad alimentaria. Number of positions: 2 Ofrecemos: *Salario competitivo y beneficios adicionales. *Oportunidades de desarrollo profesional y formación continua. *Un ambiente de trabajo dinámico y colaborativo. Department: F&B kitchen Requisitos: *Experiencia previa como cocinero/a en restaurantes u hoteles de alta gama. *Conocimiento profundo de técnicas culinarias y presentación de platos. *Excelentes habilidades de comunicación y trabajo en equipo. *Flexibilidad para trabajar en horarios rotativos, incluidos fines de semana y días festivos. Language required: Spanish. The company CON MÁS DE 25 AÑOS DE EXPERIENCIA EN EL SECTOR, LA CADENA HOTELERA ANIMA HOTELS TIENE EL PROPÓSITO DE CREAR UNA RED DE ESPACIOS QUE RESPONDAN A UNA VISIÓN HONESTA, AUTÉNTICA Y ORIGINAL DENTRO DEL UNIVERSO HOTELERO.
Importante empresa de del sector limpieza requiere para su equipo de trabajo de CAMARERO/A para un HOTEL EN BARCELONA y alrededores *REQUISITOS: -Disponibilidad inmediata -Documentación en regla. -Muy valorable experiencia previa. *OFRECEMOS: -CONTRATO: Fijo indefinido -JORNADA: 25 - 30 horas / semana -HORARIO: De 9:00 -15:00 (2 días de fiesta rotativo)
About the job ¿Cuál será tu misión? Como Auditor de Noche serás responsable de la recepción del hotel durante la noche y asegurarás la calidad de los servicios ofrecidos a los clientes. ¿Qué tendrás que hacer? Cuadrar las cuentas del turno de día. Gestionar la actividad de recepción y ocuparse de las entradas y salidas de los huéspedes. Garantizar la satisfacción del cliente programando las llamadas de despertador y otras actividades de conserjería de acuerdo con las preferencias del cliente. Atender las peticiones y quejas de los clientes y dar a otros empleados o departamentos las instrucciones correspondientes. Preparar facturas, recibos y cheques para proveedores, empleados y contratistas. Gestionar y actualizar toda la documentación oficial relativa al puesto. Asegurarse de que todas las actividades de fin de jornada hayan sido ejecutadas con éxito por los empleados de todos los departamentos. Responder a las llamadas y consultas relacionadas con posibles reservas. ¿Qué buscamos? Incorporación el 21 de julio Experiencia profesional en funciones similares. Conocimiento de inglés y preferiblemente otro idioma extranjero (dominio de la lengua hablada). Título de educación secundaria o curso profesional adaptado a la función (preferible). Grado o titulación universitaria en Dirección Hotelera o Turismo (preferible). Buen nivel de cultura general y del lugar del hotel. Conocimientos informáticos, Microsoft Office, Internet, bases de datos y aplicaciones específicas de alojamiento y hostelería. Una sonrisa auténtica. Buen aspecto y simpatía. Orientación al cliente. Pasión por el servicio. Actitud profesional. Trabajo en equipo. Autonomía e iniciativa. Flexibilidad horaria. Puntualidad y asistencia Excelentes dotes de organización. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: Reception The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
Se precisa personal para limpieza de habitaciones en Hotel en Sant Cugat Jornada de 30h semanales. turno mañana de 9h a 15h Salario 1033€ aprox. Horario de 9h a 15h. (se trabaja 5 días por semana, DE LUNES A DOMINGO CON 2 FESTIVOS ROTATIVOS). Se precisa experiencia demostrable. Imprescindible documentación en regla, buena presencia, responsable y ganas de trabajar. INCORPORACION INMEDIATA.
About the job ¿Cuál será tu misión? Como Steward, serás responsable de llevar a cabo tareas de limpieza general y de manejar la maquinaria de lavado de ollas para ofrecer una excelente experiencia a los clientes. También deberás asegurarte de que todas las zonas de empleados se mantienen limpias y de que se respetan las directrices de salud y seguridad. ¿Qué tendrás que hacer? Limpiar, manejar y mantener el equipo y las herramientas. Mantener el área de trabajo limpia, ordenada y bien organizada. Cumplir el horario de limpieza establecido por el Chef Ejecutivo. Detectar necesidades de productos de limpieza e informar al supervisor para su suministro. Seguir todas las normas/reglamentos pertinentes del departamento de sanidad (APPCC) y todas las directrices de atención al cliente. Suministro de loza, cristalería, cubertería y auxiliares (Cocina y Restaurante). Suministro y mantenimiento de cocinas y comedores. ¿Qué buscamos? Fecha inicio: 20/6/25 Fecha fin: 20/10/25 No se requiere experiencia previa. Título de bachillerato. Se valorará positivamente el dominio de la lengua local y el conocimiento del inglés. Flexible y fiable. Orientación al servicio al cliente. Capacidad para trabajar por cuenta propia y en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa. Department: F&B kitchen The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
Desde Nortempo ett Barcelona, estamos seleccionando recepcionistas de hotel para coberturas puntuales por días sueltos en un hotel de 4 estrellas ubicado en el centro de Barcelona. Funciones: Atención al cliente nacional e internacional. Check-in y check-out. Gestión de reservas. Atención telefónica y resolución de incidencias. Coordinación con otros departamentos del hotel. Se ofrece: Contratación por días sueltos, según necesidades del hotel. Horario fijo: de 11:00h a 19:00h. Salario: 13,03 € brutos por hora. Incorporación inmediata. Oportunidad de trabajar en un entorno profesional y dinámico. Requisitos imprescindibles: Experiencia previa como recepcionista de hotel. Dominio del sistema de gestión hotelera Opera Cloud. (muy importante) Nivel alto de inglés (valorable otros idiomas). Buena presencia y orientación al cliente. Ubicación: Barcelona ciudad - zona centro Si tienes experiencia como recepcionista, manejas Opera Cloud con soltura y estás disponible para trabajar por días sueltos, ¡te estamos buscando!
About the job ¡TE ESTAMOS BUSCANDO! DERBY HOTELS COLLECTION, es un grupo hotelero de reconocido prestigio nacional e Internacional en expansión, que cuenta actualmente con hoteles en Barcelona, Madrid, Londres y París, ubicados en edificios históricos como palacios, casas señoriales o construcciones emblemáticas, que destacan por albergar colecciones de obras de arte antiguo y contemporáneo, más de 5.000 piezas en total. Lo que los convierte en pequeños museos de incalculable valor artístico, dichos hoteles gozan de la representación de prestigiosas marcas como Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts entre otros. Somos una compañía global, atenta a la sostenibilidad, colaboradora con entidades de carácter social que promuevan valores de integración, igualdad de oportunidades e inserción social y creadora de experiencias únicas de excelencia, gastronomía y cultura. Estamos sinceramente comprometidos con la excelencia en el servicio, la calidad y, sobre todo, la mejora continua para asegurar la máxima satisfacción y personalización de nuestros huéspedes. GRUPO DERBY COLLECTION declara su compromiso con el establecimiento y el desarrollo de políticas que integren la igualdad de trato u oportunidades entre mujeres y hombres, sin discriminar directa o indirectamente por razón de género, así como con el impulso y el fomento de medidas por conseguir la igualdad real en el seno de la organización, estableciendo la igualdad de oportunidades entre mujeres y hombres como un principio estratégico de su política corporativa y de recursos humanos. GRUPO DERBY COLLECTION actualmente está en búsqueda de un Botones para uno de sus Hoteles 5* situado en Barcelona. Si te apasiona la hostelería, y quieres unirte a este a gran equipo, aplica a nuestra oferta. Misión del puesto: ser la primera persona del hotel en recibir a los huéspedes y acompañarles hasta la recepción. Dar soporte al equipo de recepción en tareas de atención a los clientes. Reporta a: Jefe/a de Recepción Funciones: - Dar apoyo y colaborar en todas aquellas tareas inherentes a la recepción: atención al cliente, check in, check out, relación con los diferentes departamentos del hotel… - Realizar adecuadamente en tiempo el acompañamiento de los clientes del hotel. Dar la bienvenida a los clientes cuando llegan, así como acompañarles a las habitaciones y transmitirles las indicaciones necesarias. Acompañar también al cliente cuando se marcha del hotel para su total satisfacción. - Realizar el control, almacenamiento y transporte de los equipajes de los clientes. - Ejecutar las tareas de atención al cliente en los servicios solicitados (transportes, reservas, mapas, indicaciones turísticas, etc.) - Colaborar en el mantenimiento del orden y la limpieza de las zonas de recepción y conserjería. - Estacionar los vehículos de los clientes, a petición de éstos, así como de su vigilancia y custodia. - Dar soporte al Room Service, así como al resto de trabajadores del establecimiento cuando sea necesario. - Contrato indefinido - Incorporación inmediata - Jornada completa 40 h/semanales Department: Reception About you Requisitos - Experiencia de, al menos, 1 año como botones en hoteles de 4* o 5*. - Deseable formación de grado medio o superior de hostelería o turismo. - Elevada orientación al cliente y vocación de servicio. - Persona atenta a los detalles, resolutiva y acostumbrada al multitasking. - Capacidad de trabajar en equipo. - Persona ágil físicamente, acostumbrada a cargar peso y estar muchas horas de pie. - Idiomas: imprescindible tener buen dominio de castellano e inglés. Cualquier otro idioma será valorado positivamente. - Disponibilidad horaria para trabajar en turnos de mañana, tarde y noche Languages required: English and Spanish. French is a plus The company Derby Hotels Collection is a hotel group of recognized national and international prestige in expansion, which currently has hotels in Barcelona, Madrid, London and Paris, located in historic buildings such as palaces, stately homes or landmark buildings, noted for housing collections of ancient and contemporary art, more than 5,000 pieces in total, which makes them small museums of incalculable artistic value, these hotels enjoy the representation of prestigious brands such as Small Luxury Hotels, Design Hotels, Preferred Hotels & Resorts among others. We are a global company, paying attention to sustainability, we collaborate with social organizations that promote values of integration, equal opportunities and social insertion and creating unique experiences of excellence, gastronomy and culture. We are sincerely committed to excellence in service, quality and, above all, continuous improvement to ensure maximum satisfaction and personalized attention to guests. GRUPO DERBY HOTELS COLLECTION declares its commitment to the establishment and development of policies that integrate equal treatment or opportunities between women and men, without discriminating directly or indirectly on the basis of gender, as well as the promotion and encouragement of measures to achieve real equality within the organization, establishing equal opportunities between women and men as a strategic principle of its corporate and human resources policy.
Somos Orbity Hotel Management, una gestora hotelera multimarca que opera con hoteles de 3 a 5 estrellas y trabajamos con marcas de prestigio internacional. Tenemos una gran trayectoria, pero si hay una cosa que nos enorgullece especialmente es nuestro equipo. Somos muy conscientes de que sin nuestro equipo no seríamos nada y por eso nos esforzamos cada día por captar nuevo talento y fomentar su desarrollo profesional en el mejor ambiente posible. Si esto te inspira, estás leyendo la oferta de empleo adecuada porque nuestro propósito es continuar creciendo junto a personas como tú, apostando por un aprendizaje mutuo que nos permita mejorar nuestro servicio. ¡Si quieres desarrollarte y disfrutar en tu entorno laboral… te esperamos con los brazos abiertos! 🤗 Funciones: - Preparación de alimentos según las recetas y estándares del establecimiento. - Respetar en todo momento las normas de higiene, manipulación y conservación de alimentos. Requisitos: - Experiencia demostrable trabajando en cocinas de hoteles o entornos gastronómicos similares. - Conocimientos sólidos en manipulación segura de alimentos. - Capacidad para mantener un alto nivel de precisión y cuidado en cada tarea ¿Qué ofrecemos? Contrato hasta el 31 de octubre. ❤️ CULTURA: Un entorno positivo y colaborativo donde tu voz importa. 🌟 IMPACTO: Oportunidad de contribuir a una empresa en rápido crecimiento y aportar tus ideas para mejorar la experiencia de los huéspedes. 🌈 DIVERSIDAD: Equipo inclusivo que valora mucho la diversidad cultural y variedad de perspectivas y experiencias vitales. 🎉 EVENTOS COMUNITARIOS: Actividades que fomentan la cohesión del equipo y el sentido de pertenencia. 🚀 CRECIMIENTO PROFESIONAL: Acceso a programas de desarrollo y formación continua. 🌟 PROMOCIÓN INTERNA: Posibilidades de ascenso dentro del hotel. 📍 UBICACIÓN PRIVILEGIADA: Nuestros hoteles siempre están bien ubicados y conectados. 📜 TRANSPARENCIA: Claridad en remuneración y beneficios. 🌱 RESPONSABILIDAD SOCIAL: Compromiso con causas sociales y sostenibilidad. 🗣 ️ COMUNICACIÓN FLUIDA: Canales abiertos para la circulación de ideas e innovación. En ORBITY tenemos una estructura de profesionales con experiencia contrastada que cubre todas las áreas de gestión hotelera. Nuestro compromiso es garantizar el éxito en cada proyecto que emprendemos y mejorar y mantener continuamente una cultura inclusiva, atrayendo y consolidando al mejor talento de nuestra industria. Estamos convencidos de que con personas como tu llegaremos mucho más lejos.😉
About the job JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Descripción de la oferta: Buscamos un recepcionista de noche y tarde, que sea capaz de brindar un servicio amable y eficiente a los huéspedes de nuestro hotel, asegurando una estancia agradable desde el momento del check-in hasta el check-out. Además de atender a los huéspedes, el recepcionista de hotel también debe manejar tareas administrativas y de comunicación interna. Responsabilidades Principales: 1. Recepción y Atención al Cliente: -Recibir a los huéspedes de manera cordial y proporcionar información sobre los servicios del hotel. - Realizar el proceso de check-in y check-out de manera eficiente. - Atender llamadas telefónicas y responder consultas de los huéspedes. 2.Gestión de Reservas: - Gestionar y mantener el sistema de reservas del hotel. - Confirmar reservas, modificarlas según sea necesario y gestionar cancelaciones. - Manejo de Pagos y Facturación: 3.Información Turística: - Proporcionar información sobre lugares de interés, restaurantes locales y actividades turísticas. - Facilitar mapas y guías turísticas a los huéspedes. 4.Comunicación Interna: - Coordinar con otros departamentos del hotel para garantizar un servicio fluido. - Informar a la gerencia sobre problemas o situaciones especiales. 5.Manejo de Situaciones Problemáticas: -Resolver problemas y quejas de los huéspedes de manera efectiva y cortés. - Gestionar situaciones de emergencia y notificar a los departamentos pertinentes según sea necesario. 6.Tareas Administrativas: -Mantener registros precisos de la ocupación del hotel y otras estadísticas relevantes. -Realizar tareas administrativas como archivar documentos y completar informes diarios. Requisitos: 1.Experiencia previa en recepción de hotel. 2.Habilidades de comunicación excepcionales. 3.Conocimientos básicos de software de gestión hotelera. 4.Capacidad para manejar situaciones difíciles con calma y profesionalismo. 5.Orientación al cliente y atención al detalle. 6.Disponibilidad para trabajar en turnos rotativos y fines de semana.
About the job The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI’s). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations. Qualifications: · Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment. · Exceptional communication, problem solving decision making and interpersonal skills. · Ability to lead with a “global” perspective in a culturally diverse and dynamic environment. · Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods. · Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques · Knowledge of policies and practices involved in the human resources function. · Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes. · Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or “on the job” progressive experience equivalent. · Intermediate computer software skills required. Number of positions: 10 Department: Guest Relations The company Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.
Oferta de Empleo: Portero/a de Hotel – Barcelona Desde Eurofirms, empresa especializada en soluciones de recursos humanos, estamos en la búsqueda de un/a Portero/a de Hotel para incorporarse en un establecimiento hotelero ubicado en Barcelona. Funciones principales: - Controlar el tránsito de entrada al hotel desde la puerta principal. - Preguntar a toda persona que ingrese hacia dónde se dirige. - Ofrecer asistencia inmediata o redirigir al área correspondiente. - Mantener una presencia visible, profesional y cordial en el lobby. - Detectar accesos no autorizados o situaciones inusuales. - Comunicarse con fluidez en español e inglés para atender a clientes nacionales e internacionales. Requisitos - Experiencia previa en atención al cliente o funciones similares. - Habilidades comunicativas. Nivel alto de español e inglés. - Actitud proactiva, responsable y orientada al servicio. Ubicación: Barcelona. Horario: Turno mañana de 7:00h a 15:00h Turno tarde de 15:00 a 23:00h (Disponibilidad de corre-turnos) Salario: Entre 11,90€ brutos/hora 📢 ¿Te interesa esta oportunidad? ¡Inscríbete!
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description Design & deliver training programs to achieve organizational goals. Deliver onboarding programs to support new talent retention and smooth transitions. Set up on-the-job training, handle placements, and monitor trainee performance. Administer training records and ensure efficient filing systems. Promote SLS values and lead initiatives to create a fair, safe, and inclusive environment. Additional Information What's in it for you... The opportunity to be part of an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences. Department: Other The company Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®.
Importante empresa de del sector limpieza requiere para su equipo de trabajo de LIMPIADOR/A para un HOTEL EN LA ZONA DE SANT BOI *REQUISITOS: -Disponibilidad inmediata -Documentación en regla. -Muy valorable experiencia previa. *OFRECEMOS: -CONTRATO: Fijo indefinido -JORNADA: 30 horas / semana -HORARIO: De 9:00 -15:00 (2 días de fiesta rotativo)
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Culinary Administrative Coordinator to join the opening team at SLS Barcelona. Under the guidance of the Director of Culinary, you will: Keep up to date all HACCP protocols, being the person in charge for the Chefs to ensure their compliance Coordinate the cost recipe forms data base of all outlets Assemble the full range of schedule for all kitchen operation, keeps accurate record of Holidays and statutory days Works closely with HR department to provide extra staff requirements and keeps factorial program updated on check in and out of the staff It’s the point of contact for our outsourcing company of health and safety , and works closely with them in the monthly audits. In charge of update the team in any change on legislation involved in any kitchen operation Supervises our well-organized storerooms and inventories that allow for a smooth-running kitchen. Proposes changes on the equipment and keeps updated any status on repairs with external suppliers Qualifications What we are looking for... Expert in office package, with emphasis in Excel . Very well organized and with methodical thinking. You value learning and development and are looking to join a hard-working team, aiming to make the best food out there. Previous experience as health and safety assistant is an advantage. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You make people feel good - your team, guests and colleagues alike. Methodical and process-driven approach to tasks, but also able to work flexibly and calmly to meet deadlines. Ability to take ownership of important issues, solve problems and make effective decisions. Ability to work positively and collaboratively to achieve the highest standards of delivery at work. You’re not precious. We leave our egos at the door and help get stuff done. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Administration The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Desde Eurofirms Services, empresa de servicios, perteneciente a Grupo Eurofirms, seleccionamos personal para limpieza de habitaciones de hotel en Barcelona. ¿Cuáles serán tus funciones?. - Limpieza de las habitaciones del hotel. - Entre otras tareas relacionadas con el puesto. ¿Qué te ofrecemos? - Contrato inicial de 3 meses, con posibilidad de pasar a contrato estable. - Jornada parcial de 25h de lunes a domingos con 2 días de descansos rotativos en turno de mañana entrando a las 9h . - Salario 1.075€ brutos /mes. ¿Qué se requiere? - Experiencia previa en el puesto. - Buscamos personas responsables y dinámicas. - Disponibilidad de incorporación inmediata. - Valorable residencia cercana al puesto de trabajo. Si te interesa no dudes en apuntarte.
About the job Company Description ¡Estamos buscando un/a Cocinero/a para unirte al equipo de The Hoxton, Poblenou! The Hoxton, Poblenou se sitúa en Barcelona y es nuestro 11º hotel Hoxton. el hotel cuenta con 240 habitaciones de diferentes tamaños, un gran restaurante Four Corners con The Slice Shop y la Bodega, la taquería Tope en el rooftop con piscina, un enorme espacio para eventos en el sótano y The Apartment (nuestro exclusivo concepto de reuniones y eventos). Four Corners aporta la energía y la actitud de Nueva York con rápidas porciones de pizza de corteza gruesa al estilo de Detroit en The Slice Shop o platos más ligeros de inspiración italoamericana, perfectos para un largo almuerzo o cena que se prolonga con cócteles y vino natural a altas horas de la noche. Tope es nuestra taquería en la azotea con vistas a Barcelona, que sirve sabores de inspiración mexicana y cócteles con garra. More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reportando al Head Chef, desempeñarás las tareas asignadas en el departamento de cocina, colaborando en el proceso del servicio, siguiendo los estándares de la compañía y aportando ideas para mejorar la operativa. Qué te ofrecemos... Forma parte de un equipo al que le apasiona crear grandes experiencias de hospitalidad. Paquete competitivo y con múltiples oportunidades de desarrollo. Tipo de contrato: Fijo discontinuo. Comida en nuestro comedor de personal (Fifth Corner) durante tu turno. Disfruta de una noche gratis en The Hoxton y una comida para dos cuando empieces con nosotros. Formación para asentarte en tu puesto con un desarrollo continuo que te ayude a pensar, hacer y prosperar para que tengas éxito en el trabajo. Tiempo libre para trabajar como voluntario en una de nuestras organizaciones benéficas asociadas. Hox Hero y Nifty fifty, nuestras recompensas por ir un paso más allá y vivir nuestros valores. Un calendario anual de eventos sobre diversidad e inclusión que te ofrece oportunidades para aprender, celebrar y tener un impacto positivo. Reuniones de equipo periódicas, desde nuestros "High Five" hasta nuestras fiestas de equipo (¡bastante especiales!): ¡sabemos cómo pasarlo bien! La oportunidad de desafiar la norma y trabajar en un entorno creativo y gratificante. Únete a un grupo internacional innovador y de rápido crecimiento que está revolucionando la escena de la hostelería. Excelentes descuentos en The Hoxton y en toda la familia Ennismore. Reuniones y salidas regulares con el equipo, incluyendo fiestas bianuales, ¡Sabemos cómo pasar un buen rato! Un calendario anual de eventos sobre diversidad e inclusión que te ayudará a aprender, celebrar y tener un mayor impacto positivo. Job Description Lo que harás… Apoyar en la pre elaboración de los alimentos y la preparación de los platos en base al menú de cada restaurante. Colaborar en los pedidos y conservación de materias primas y productos de uso en la cocina. Revisar y controlar el material de uso en la cocina, comunicando cualquier incidencia al respecto. Colaborar con el equipo de cocina en la planificación de menús y cartas. Controlar y cuidar de la conservación y aprovechamiento de los productos. Fomentar el desarrollo del talento del equipo de cocina, creando un ambiente que saque lo mejor de ellos y donde puedan ser ellos mismos. Aportar ideas y técnicas que hagan de nuestra cocina un entorno creativo y en constante cambio en el que siempre buscamos hacer la mejor comida en la ciudad. Qué buscamos… Individuals. Buscas un lugar donde puedas ser tú mismo; no clones in suits here. Pasión por la hospitalidad, ya sea una copa, una comida, un evento o una cama para pasar la noche. Te gusta tener un impacto positivo en las personas con las que interactúas, dejándoles una experiencia memorable. No eres único. Dejamos nuestros egos en la puerta y ayudamos a hacer las cosas. Estás dispuesto a hacer las cosas de forma diferente y a probar (casi) todo una vez. Si nos quedáramos atrapados juntos en un ascensor, pasaríamos un buen rato y compartiríamos unas risas. Quieres formar parte de un equipo que trabaja duro, se apoya mutuamente y se divierte por el camino. Experiencia previa en puesto similar. Se valorará experiencia en restaurantes. Amplia experiencia en sistema de trabajo HACCP y trazabilidad de los alimentos. Pasión por los ingredientes frescos y los sabores fuertes. Eres una persona polivalente con gran capacidad de adaptación a los cambios. Disponibilidad para trabajar fines de semana y turnos rotativos. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona. Department: F&B kitchen The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Importante empresa de del sector hostelería requiere para su equipo de trabajo SUPERVISORA DE HOTEL ubicado en Barcelona *REQUISITOS: -Disponibilidad inmediata -Documentación en regla. -Indispensable experiencia previa. *OFRECEMOS: -CONTRATO: Fijo indefinido -JORNADA: 40 horas / semana -HORARIO: Desde 9:00 (2 días de fiesta rotativo)
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Guest Experience Supervisor to join the opening team at SLS Barcelona. Under the guidance of the Front of House Manager, the Guest Experience Supervisor will oversee the daily operations of the Guest Experience department, ensuring that every interaction is in line with the SLS brand standards. Provide services that are above and beyond for customer satisfaction and retention. Accommodate general and unique requests. Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Analyze customer feedback and reviews to continuously improve overall rating, scores and metrics. Provide information on hotel services and facilities. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc. Facilitate the integration of new hires into the department through orientation programs and tailored training initiatives to enable successful job performance. Qualifications What we are looking for... Degree with emphasis in Hospitality management. +2 years experience in hospitality within hotels in a similar role. High level of energy and motivation with a proven track record of living the company's values. Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Guest Relations The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Importante empresa de del sector limpieza requiere para su equipo de trabajo de LIMPIADOR/A para un HOTEL EN BARCELONA. REQUISITOS: Disponibilidad inmediata Documentación en regla. Muy valorable experiencia previa. OFRECEMOS: CONTRATO: Fijo indefinido JORNADA: 30 horas / semana HORARIO: 9:00 a 15:00 DE LUNES A DOMINGO (2 dias de fiesta rotativo) SALARIO: 1070€ brutos/mes + plus domingos/festivos + productividad
About the job Localidad: Montcada i Reixac Provincia: Barcelona País: España Perfil: RECEPCIÓN Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Quieres continuar desarrollando tu carrera profesional en el área de recepción? ¿Te apasiona el mundo de los hoteles y quieres formar parte de Sercotel Hotel Group? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Recepcionista para nuestro Sercotel Ciutat de Montcada situado en Montcada i Reixac, Barcelona. Tus principales funciones serán: - Acoger y recibir a los huéspedes, atendiendo sus necesidades durante toda su estancia en el hotel y facilitándoles información sobre todos los servicios que ofrece el hotel. - Dar soporte en la coordinación de acciones con todos los departamentos, con el fin de ofrecer un servicio de calidad y experiencia que impulse hacia la fidelización de nuestro cliente y la reputación de la marca. - Controlar las entradas y salidas del hotel. - Gestionar las nuevas reservas. - Estar informado de las actividades, novedades, etc., que se produzcan en el hotel y entorno, con la finalidad de garantizar la gestión de la información interna y hacia el cliente. - Contestar los e-mails que lleguen durante el turno de trabajo. - Realizar el cuadre de caja. - Atención telefónica. - Participar, velar y asegurar, según las responsabilidades y funciones de su puesto de trabajo, el cumplimiento del Sistema de Compliance Penal. Requisitos ¿Qué necesitas para aplicar? - Haber cursado Grado en Turismo o estudios similares. - Experiencia de mínima de 2-3 años en la posición descrita. - Imprescindible nivel avanzado de inglés (se valorará de manera positiva el dominio de otros idiomas). - Conocimiento de PMS en gestión hotelera, (se valorará experiencia con Opera y Tespiro). - Alta orientación al cliente y vocación por su trabajo. - Persona con iniciativa, dinámica, polivalente y capacidad de trabajo en equipo. Se ofrece Inscríbete y descubre lo que Sercotel te puede ofrecer: - Contrato de indefinido a jornada parcial (15 hs/semana). - Turnos de 3 dias 5 horas. - Salario según convenio - Buen clima laboral junto a un gran equipo de trabajo. - Ambiente de trabajo dinámico y profesional. - Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel - Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: Reception Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
Importante empresa de del sector hostelería requiere para su equipo de trabajo GOBERNANTA DE HOTEL ubicado en Barcelona *REQUISITOS: -Disponibilidad inmediata -Documentación en regla. -Indispensable experiencia previa. *OFRECEMOS: -CONTRATO: Fijo indefinido -JORNADA: 40 horas / semana -HORARIO: Desde 9:00 (2 días de fiesta rotativo)
About the job The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel in a 4–5-star hotel experience. Must be willing to work under pressure Experience in handling 100+ guests in a 4–5-star hotel. Experience in handling and supervising 30+ Team Members in Guest Services Department. Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred. Duties & Responsibilities: All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required. Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results. Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening Number of positions: 10 Department: Guest Relations The company Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.
Importante empresa de del sector limpieza requiere para su equipo de trabajo de LIMPIADOR/A para un HOTEL ubicado en BARCELONA. *REQUISITOS: -Disponibilidad inmediata -Documentación en regla. -Muy valorable experiencia previa. *OFRECEMOS: -CONTRATO: Fijo indefinido -JORNADA: 25 - 30 horas / semana -HORARIO: 9:00 a 15:00 DE LUNES A DOMINGO (2 dias de fiesta rotativo) -SALARIO: 1070€ brutos/mes + plus domingos/festivos + productividad
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Bartender to join the opening team at SLS Barcelona. Under the guidance of the Head Bartender, you'll be a key player in crafting our awesome beverage lineup and making our place a total hit. Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves. To prepare and serve beverage orders according to recipes and service standards. To be fully knowledgeable about all bar products and cocktail recipes. Make whatever the mood calls for, from soft drinks to masterful cocktails that change with the seasons. To have a thorough understanding and knowledge of all beverage items and prepare garnishes for each cocktail accordingly. To strictly adhere to opening and closing procedures established for the outlet and check beverage stock. To monitor operating supplies and reduce spoilage and wastage. Know your product & systems inside out. To prepare mise‑en‑place and perform side duties. Work with the rest of team in keeping things running smoothly and tidily, for both table and bar service. Qualifications What we are looking for... +2 years of experience in hospitality within beverage. Ability to multitask, work in a fast-paced environment and have a high-level attention to detail. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Bar The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Importante empresa del sector limpieza requiere VALET PARA HOTEL en BARCELONA FUNCIONES: Reposición de lencería. Control de stocks y reposición de minibar y amenitties Retirada de basuras Otras funciones que encomiende la gobernanta. CONDICIONES: Horario: 9H 15h (6h diarias, 5 días semanales) Contrato: fijo-discontinuo REQUISITOS: Disponibilidad horaria mencionada Documentación en regla Incorporación inmediata
About the job Te gustaría formar parte del equipo de cocina de una de las principales cadenas hoteleras a nivel mundial? ¿Tienes experiencia como Chef de Partie y te interesaría progresar en un sector tan apasionante como es la Hostelería? En el hotel Hilton Barcelona buscamos un/a Chef de Partie para contratación permanente para formar parte del equipo de Kitchen. El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad. Nuestras suites y pisos ejecutivos permiten a nuestros huéspedes disfrutar de nuestro salón ejecutivo, donde ofrecemos check-in y check-out privados, desayuno, refrigerios y bebidas de cortesía durante todo el día. Todos nuestros servicios dedicados se brindarán con la cortesía y los estándares de Hilton. ¿Cuáles serán mis funciones principales? Deberá preparar y presentar comidas de alta calidad, además de realizar el mise-en-place para todos los menús pertinentes, colaborar en diferentes menús solicitados, cambios de carta, y demás oferta gastronómica solicitada por el Executive Chef y Sous Chef. Participará en la elaboración de recetas y escandallos, de los menús solicitados.Mantener todas las áreas de trabajo limpias y ordenadas y evitar la contaminación cruzada hay que asegurar que los alimentos sean de buena calidad Participar en el control de aprovisionamientos. conservación y almacenamiento de mercancías. informar sobre cuestiones relacionadas con el mantenimiento, la higiene y los riesgos. cumplir con las normas referidas a la seguridad del hotel, la protección contra incendios y la legislación en materia de salud, seguridad y alimentos. Asegurar que el personal a cargo cumple con las expectativas, estándares internos y normas de seguridad, salud y PRL asistir al Executive Chef y Sous Chef en la capacitación de todo el personal según los procedimientos de la compañía. Asistir en el control de costes, en los pedidos y abastecimiento de las partidas a su cargo, en la mejora de los márgenes de ganancia bruta y en otros objetivos departamentales y financieros; elaborar informes sobre la gestión de los recursos y procesos de su partida y/o servicio. Asistir para alcanzar resultados positivos en las consultas de los huéspedes de manera efectiva y oportuna. Asistir a otras áreas cuando sea necesario y mantener una buena relación laboral. ¿Qué ofrecemos? Empleo presencial. Horario rotativo. Disponibilidad fines de semana. Contrato indefinido. Período de prueba. 14 pagas. Plus de nocturnidad. Acceso al portal de descuentos para empleados en él podrás encontrar una gran variedad de atractivas ofertas en marcas de reconocido prestigio de cualquier ámbito como tecnología, viajes, moda, hogar y mucho más. Descuentos en reservas de Hilton a nivel mundial. Descuentos en la marca Occitane. Plan de Formación y acceso a los cursos de formación a cargo de la empresa a través de nuestra plataforma Hilton University. ¿Qué buscamos? Experiencia previa en cocina de hoteles. Perfil con experiencia en manipulación de alimentos. Buen conocimiento práctico de las normas e higiene. Orientación al cliente y al logro. Atención al detalle. Valores: inclusión, trabajo en equipo, logro y liderazgo además de ser adaptable ante cualquier cambio y/o situación. En HILTON BARCELONA creemos firmemente en la igualdad como un principio fundamental que impulsa nuestro éxito y fortalece nuestra cultura empresarial. Estamos comprometidos con la creación de un entorno de trabajo inclusivo y equitativo donde cada persona trabajadora tenga acceso por igual a oportunidades de desarrollo y crecimiento, independientemente de su origen, género, raza, orientación sexual, religión, capacidad especial o cualquier otra característica personal. Además, en HILTON BARCELONA formamos parte el mundo Biosphere (diseñado para ayudar a que entidades cumplan con los requisitos internacionales de sostenibilidad) y trabajamos día a día para ser una empresa sostenible realizando prácticas que cumplan los referidos requisitos. Si buscas una oportunidad dentro del mundo hotelero y quieres formar parte de una cadena prestigiosa como es Hilton, no lo dudes más, apúntate a la oferta, ¡queremos conocerte! Sus datos personales y curriculares podrán formar parte de nuestras bases de datos para participar en nuestros procesos de selección presentes y futuros y se conservarán durante un año máximo. Sus datos personales podrán ser comunicados a terceros que nos ayudan a la gestión de candidaturas, tales como proveedores de plataforma, servicios de alojamiento, así como en nuestro software y aplicaciones que pueden contener datos sobre usted. Department: F&B kitchen The company Enjoy the convenient location in the heart of Barcelona’s financial district at the Hilton Barcelona hotel. Travel to the hotel by car from Barcelona International Airport in just 15 minutes and from Sants Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city center. Settle in to a contemporary guest room with city views and amenities for work and relaxation including WiFi, a work desk and 32-inch plasma TV. Choose the Executive Room with a separate working area and exclusive access to the Executive Lounge with complimentary continental breakfast and refreshments, or select a fantastic suite for your comfortable accommodations. Stay connected with WiFi access in all public areas or visit the business center for an array of supportive and useful professional services including printing, faxing, photocopying and express mail. Host events and meetings in Barcelona, taking advantage of the 17 meeting rooms, professional expertise of the events team, and A/V equipment available for hire. Wind down after a busy day with a workout in the 24-hour fully equipped fitness center, or gather with friends and colleagues for a cocktail and tapas at The Vibe Bar and Terrace. Savour Mediterranean cuisine paired with the perfect glass of wine in Mosaic Restaurant. In the summer months enjoy the sunshine on one of two
¿Tienes experiencia liderando equipos en el área de pisos en hoteles de alta categoría? ¿Te apasiona garantizar la excelencia en el servicio? ¡Únete a nuestro equipo como Subgobernante/a en uno de los hoteles más prestigiosos de Sitges! Formarás parte de la plantilla de nuestro cliente dedicado a la externalización de procesos de limpieza de habitaciones y zonas comunes en hoteles gran lujo. ¿Qué ofrecemos? Estabilidad laboral en un entorno dinámico y profesional Formación continua y posibilidades de desarrollo interno Salario competitivo según convenio Horario de apertura y cierre de servicio Excelente ambiente de trabajo y pertenencia a una empresa consolidada en el sector Funciones principales: Supervisar el trabajo del equipo de camareras/os de pisos y valets Asegurar el cumplimiento de los estándares de limpieza y presentación del hotel Control de stock y coordinación con el servicio de lavandería Gestión de incidencias en habitaciones y zonas comunes Apoyo directo al/a la Gobernante/a en tareas organizativas y de control de calidad Requisitos: Experiencia mínima de 1 año como Subgobernante/a o en puestos similares en hoteles de 4 o 5 estrellas Conocimiento de protocolos de limpieza y estándares de calidad hotelera Habilidades organizativas, de liderazgo y orientación al detalle Nivel medio de español (otros idiomas valorables) Residencia cercana a Sitges o disponibilidad para desplazarse
About the job POSITION SUMMARY Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. Review Production sheet to understand variety of baked goods to be produced daily. Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Maintain kitchen logs for food safety program compliance. Keep Chef informed of excess food items for planning of daily specials. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Monitor the quality of food prepared and portions served throughout shift. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. Serve as a department role model or mentor. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Bakery Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Importante empresa de del sector limpieza requiere para su equipo de trabajo de LIMPIADOR/A para un HOTEL EN LA ZONA DE LA ROCA DEL VALLÈS *REQUISITOS: -Disponibilidad inmediata -Documentación en regla. -Muy valorable experiencia previa o noción de las funciones a realizar. *OFRECEMOS: -CONTRATO: Fijo indefinido -JORNADA: 30 horas / semana y formación. -HORARIO: 9:00 a 15:00 DE LUNES A SABADO
About the job JOB SUMMARY Position responsible of assisting the leadership for all the food and beverage operations, which includes six venues (restaurants, bars, beach club), room service and banqueting operations. Oversees guest and employee satisfaction, maintaining standards as per Balanced Scorecard and meeting or exceeding financial goals. Requirements: • Proven experience in a similar role at a luxury hotel. • Ability to lead and motivate a large, diverse team. • Fluency in Spanish and English. • Experience in managing high-volume and luxury operations. • Excellent communication and organizational skills. • Ability to work under pressure and solve problems effectively. We Offer: • A dynamic and stimulating work environment in one of the most prestigious hotels in Barcelona. • Professional development opportunities and growth within the company. • Competitive salary package and additional benefits. RESPONSABILITIES: • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. • Maintains a positive cost management index. • Utilizes budgets to understand financial objectives. • Conducts performance reviews in a timely manner. • Manages the Food and Beverage departments (not catering sales). • Supervises and manages employees: Operational position, presence across the venues is key . Manages all day-to-day operations and understands employee positions well enough to perform duties in employees' absence. • Utilizes interpersonal and communication skills to lead, influence, control, support, encourage others, providing guidance and feedback. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Provides a learning atmosphere with a focus on continuous improvement. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Sets clear expectations with the employees and team leaders and verifies that appropriate recognition is given if expectations are exceeded. • Provides excellent customer service as well as responds quickly and proactively to guest's concerns complaint/problem. • Understand and Drives alignment of all employees, team leaders and managers to the brand's service culture. • Verifies all banquet functions are up to standard and exceed guest's expectations. • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Administration The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Se solicita ayudante de camarero/a para servicio de desayunos de un hotel en Barcelona. Ofrecemos: incorporación inmediata Ubicación: centro de Barcelona horario de 6.30am a 11.30am Requisitos: imprescindible inglés Experiencia en el puesto
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Sales Coordinator to join the opening team at SLS Barcelona. Under the guidance of the Director of Sales, you will be responsible for coordinating and executing events, ensuring exceptional service and satisfaction for all our guests. Work in a timely manner to execute and distribute all Banquet Event Orders (BEO), contracts and rate agreements as designated by sales. Maintain group blocks, rooming lists and reservations in system. Assist the client and negotiate guest room rates, meeting room rental, food and beverage prices, function space, and/or hotel services within approved booking guidelines. Quotations follow-ups. Assist with on-site meetings as needed. Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. Assist the sales team in generating leads, prospecting new clients, and maintaining relationships with existing clients. Coordinate sales appointments, meetings, and site inspections for clients and the sales team. Prepare sales presentations, proposals, contracts, and other documentation as needed. Respond promptly to inquiries and requests from clients, providing accurate information about hotel services, amenities, and pricing. Qualifications What we are looking for... Degree in Hospitality Management, Sales or related field. +2 years of experience in luxury events or sales within the hospitality industry. Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. Innovative and insightful. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Sales The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Importante empresa de del sector limpieza requiere para su equipo de trabajo de LIMPIADOR/A para un HOTEL EN LA ZONA DE POBLENOU *REQUISITOS: -Disponibilidad inmediata -Documentación en regla. -Muy valorable experiencia previa o noción de las funciones a realizar. *OFRECEMOS: -CONTRATO: Fijo indefinido -JORNADA: 30 horas / semana y formación. -HORARIO: 9:00 a 15:00 DE LUNES A DOMINGO (2 dias de fiesta rotativo)
About the job Company DescriptionUpscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Job Description Preparation and submission of group proposals in accordance with guidelines set by sales executives. Ongoing assistance in the maintenance of the group database. Assist if required in the preparation of meeting material, i.e., conference kits, direct mail pieces, etc., in collaboration with the Sales Manager. Keep the archive in order and documentation accessible to the rest of the team. Participate in the reception and operations of groups and events together with the Conference Welcomer. Acquire the necessary knowledge related to Marketing and Communication for a better performance of the assigned tasks. Provide an efficient, friendly, and professional service to all guests up to Sofitel brand standards. On behalf of Sofitel Barcelona, establish positive relationships with clients. Take responsibility for ensuring that all required tasks are completed accurately and within deadlines. Ensure confidentiality of information or transactions of the hotel, clients, and staff during or after the internship period in the company. All similar and/or equivalent duties inherent to the internship itself. Qualifications Currently enrolled in a Hospitality School or a General Business School. Strong social and communication skills to build valued relationships. Proactive, enthusiastic, and attentive to detail work attitude. Excellent knowledge of Spanish, English and French languages. You don't have to be a specialist already, but you are eager to learn. Available for at least 6 months, 5 days a week, 40 hours of internship per week. Additional InformationStudy allowance of 600 euros per month. One meal per day. A dynamic internship where you will experience the entire Sales department. Working in a hotel (chain) with a lot of opportunities. Excellent opportunities for internal training and schooling during the internship. Excellent opportunities for international career development after the internship. Department: Sales The company Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®.