Business Consultant Intern
hace 2 días
Paris
About Mirakl: Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business. Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. In July 2025, Mirakl launched Mirakl Nexus, the first neutral infrastructure designed for agentic commerce. Built on Mirakl’s 13 years of expertise and innovation, and powered by an ecosystem of more than 100,000 sellers, Mirakl Nexus connects merchants and AI agents to automate product discovery, payments, and after-sales service. Mirakl’s teams collaborate every day to shape the roadmap for our SaaS solutions, proactively supporting our customers and users and continuously improving our platform across new features, scalability, security, and usability. For more information, visit ___. → Our teams work together daily to develop the roadmap for our SaaS solutions while addressing the issues faced by our customers and users, tackling a range of challenges related to new features, scalability, security, and usability. Mirakl in Numbers: • 🗓️ Founded in 2012 | Member of French Tech Next40, • 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique. Our 5 values guide how we collaborate: 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success 🏆 Get Things Done: We prioritize action and efficiency for impactful results 🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture 🤝 Satisfy & Empower Clients: We're committed to our clients' success Our ValuesWorking at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.Our 5 values guide how we collaborate:💡 Work Hard Together: Teamwork and collaboration are the foundation of our success 🏆 Get Things Done: We prioritize action and efficiency for impactful results 🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture 🤝 Satisfy & Empower Clients: We're committed to our clients' successThe Team You'll JoinYou'll be joining our Customer Success Consulting team, working either on a B2C portfolio alongside Anais or on a B2B portfolio with Gianluca. Together, the team supports Mirakl's clients throughout all phases of their marketplace journey—from strategic planning to day-to-day operations—ensuring they maximize the value of the Mirakl platform.Your Impact • Analyze client performance metrics and contribute to the preparation of strategic Business Reviews, • Support the development and implementation of tailored strategic recommendations to help clients optimize their marketplace operations, • Participate in cross-functional projects focused on process improvement, team growth, and AI implementation, • Collaborate with Customer Success Consultants to assist clients in building their marketplace strategy (assortment strategy, seller recruitment, organizational structure), • Help clients implement effective tools and processes for seller management and operational excellenceWhat You'll Bring to the RoleEducation & Experience, • Currently pursuing a Master's degree (Bac+5) from a business school, university, or IEP, • Previous internship experience in consulting, customer success, or e-commerce is a plusSkills, • Strong analytical skills with the ability to interpret data and derive actionable insights, • Excellent communication and presentation abilities to engage with clients and internal stakeholders, • Proactive and solution-oriented mindset with the ability to manage multiple projects simultaneously, • Team player: You collaborate effectively in an international environment and share best practices to elevate team performance, • Comfortable working in a fast-paced, dynamic startup environmentLanguages, • Fluent in French and English (professional proficiency required for both)Availability, • Meal vouchers via Swile card, • 50% public transportation reimbursement (Navigo pass, bike, etc.), • Access to our Works Council (CSE) discounts (ticketing, events, etc.), • Gymlib pass for fitness and wellness activities, • Modern offices in the heart of Paris (at the foot of the Eiffel Tower), • Wellness perks: breakfast, yoga & fitness classes, after-work events, game nights, • Comprehensive onboarding program to help you ramp up quickly, • Hands-on, impactful missions designed to build real-world skills, • A unique opportunity to join a fast-growing French unicorn and work with international teamsOur Hiring ProcessWe warmly encourage you to apply to any of our roles, even if you think you're not an exact match.Please click the "Apply" button to submit your application—this helps us make the best possible assessment and get back to you as quickly as possible., • Manuel screening of your CV by a recruiter and then an AI-powered screening conversation (10 min) with Emma, Mirakl’s AI Talent Ambassador to explore your background and motivation for the role. You will need to complete this step within 3 days, otherwise we won't be able to move forward with your application., • Intro Call: Get to know each other with the recruiter, discuss your experience and answer your questions about Mirakl, • Hiring Manager Interview: Meet your future manager and a team member to discuss your experience and motivation using structured interviews (STAR method) We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our ___.