Customer Service jobs in BirminghamCreate job alerts

hackajob is collaborating with Perk to connect them with exceptional professionals for this role. \n About Us \n Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. \n We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. \n Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. \n At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. \n Visit www.perk.com to learn more. \n About the Role: \n We are seeking a dedicated Senior Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo or Sabre GDS system. \n Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! \n If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. \n What You Will Do: \n\n • \n Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently. \n • \n Arrange European and domestic travel, including flights, car rentals, and hotels. \n • \n Work independently, using your initiative to handle client inquiries and provide solutions without supervision. \n • \n Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate. \n • \n Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy. \n • \n Proactively maintain and develop client relationships, offering support throughout the entire travel process. \n • \n Provide suitable travel options and suggestions to meet client requirements. \n • \n Ensure all service level agreements are met and actively maintain the Galileo GDS queues. \n • \n Mentor and support junior team members, assisting with their queries and quality-checking their work as needed. \n • \n Support the Team Leader and collaborate with colleagues to maintain a high level of service. \n\n We Are Looking for People Who: \n\n • \n Are proficient in air fares and ticketing \n • \n Possess expert knowledge of the Galileo or Sabre GDS system, including reissuing (manual & automated) tickets autonomously \n • \n Have great communication skills, fluency in English, both written and spoken is essential. \n • \n Have previous experience as a Business Travel Consultant. \n • \n Are well-organized, and capable of working to tight deadlines under pressure. \n • \n Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers. \n • \n Are proactive in resolving customer queries and complaints, using their initiative to overcome problems. \n • \n Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success. \n • \n Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues. \n • \n Motivate and encourage the well-being of the team, displaying a positive attitude at all times. \n\n What we offer \n\n • \n Receive competitive compensation and equity ownership in Perk \n • \n Rest and recharge with 25 days of annual leave plus bank holidays \n • \n Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex \n • \n Plan for your future with our qualifying earnings company pension plan with Aviva \n • \n Know that your loved ones are protected financially through your Life Insurance if the worst were to happen \n • \n Rest assured that you’re covered by income protection in case you experience a long-term sickness or absence \n • \n Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus \n • \n Join our unforgettable Perk events, including our spectacular annual summer party \n • \n Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones \n • \n Focus on your family with 12-16 weeks’ paid parental leave \n • \n Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes \n • \n Broaden your horizons with up to 20 "Work from Anywhere" days per year \n • \n Stay savvy with access to a wide variety of discounts and rewards \n • \n Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years \n • \n Let us help you move to one of our hubs with relocation support \n\n Working Hours & Conditions \n\n • \n Permanent nights | 4 shifts per week (Mon, Fri, Sat, Sun) | 9pm–8am | Tuesdays, Wednesdays & Thursdays always off. \n • \n Role will be fully remote however you will be required to come into the Birmingham Hub for training and special events. \n\n Interview Process \n GDS Test - Online \n Talent Acquisition Interview - 30mins Virtual \n Team lead + Team manager interview - 90 Min virtual \n Final interview - 30mins virtual AI at Perk \n AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. \n We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. \n We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. \n How We Work \n At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. \n For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. \n Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. \n Protect Yourself from Recruitment Scams \n All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. \n #LI-Hybrid

hackajob is collaborating with Perk to connect them with exceptional professionals for this role. \n About Us \n Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. \n We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. \n Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. \n At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. \n Visit www.perk.com to learn more. \n About the Role: \n We are seeking a dedicated Senior Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo or Sabre GDS system. \n Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! \n If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. \n What You Will Do: \n\n • \n Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently. \n • \n Arrange European and domestic travel, including flights, car rentals, and hotels. \n • \n Work independently, using your initiative to handle client inquiries and provide solutions without supervision. \n • \n Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate. \n • \n Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy. \n • \n Proactively maintain and develop client relationships, offering support throughout the entire travel process. \n • \n Provide suitable travel options and suggestions to meet client requirements. \n • \n Ensure all service level agreements are met and actively maintain the Galileo GDS queues. \n • \n Mentor and support junior team members, assisting with their queries and quality-checking their work as needed. \n • \n Support the Team Leader and collaborate with colleagues to maintain a high level of service. \n\n We Are Looking for People Who: \n\n • \n Are proficient in air fares and ticketing \n • \n Possess expert knowledge of the Galileo or Sabre GDS system, including reissuing (manual & automated) tickets autonomously \n • \n Have great communication skills, fluency in English, both written and spoken is essential. \n • \n Have previous experience as a Business Travel Consultant. \n • \n Are well-organized, and capable of working to tight deadlines under pressure. \n • \n Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers. \n • \n Are proactive in resolving customer queries and complaints, using their initiative to overcome problems. \n • \n Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success. \n • \n Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues. \n • \n Motivate and encourage the well-being of the team, displaying a positive attitude at all times. \n\n What we offer \n\n • \n Receive competitive compensation and equity ownership in Perk \n • \n Rest and recharge with 25 days of annual leave plus bank holidays \n • \n Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex \n • \n Plan for your future with our qualifying earnings company pension plan with Aviva \n • \n Know that your loved ones are protected financially through your Life Insurance if the worst were to happen \n • \n Rest assured that you’re covered by income protection in case you experience a long-term sickness or absence \n • \n Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus \n • \n Join our unforgettable Perk events, including our spectacular annual summer party \n • \n Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones \n • \n Focus on your family with 12-16 weeks’ paid parental leave \n • \n Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes \n • \n Broaden your horizons with up to 20 "Work from Anywhere" days per year \n • \n Stay savvy with access to a wide variety of discounts and rewards \n • \n Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years \n • \n Let us help you move to one of our hubs with relocation support \n\n Working Hours & Conditions \n\n • \n Working hours are 80% core hours and 20 % Night Shifts. \n • \n This role follows a 10-week rolling rota, with the vast majority of your time worked during core business hours. (8am -17.30pm) \n Out-of-hours shifts (either 9pm–5am or 5am–1pm) apply in just 2 out of every 10 weeks, making this a predominantly standard-hours position. \n • \n This role will be an initial 2 year Fixed Term Contract \n • \n Role will be fully remote however you will be required to come into the Birmingham Hub for training and special events. \n\n Interview Process \n GDS Test - Online \n Talent Acquisition Interview - 30mins Virtual \n Team lead + Team manager interview - 90 Min virtual \n Final interview - 30mins virtual AI at Perk \n AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. \n We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. \n We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. \n How We Work \n At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. \n For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. \n Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. \n Protect Yourself from Recruitment Scams \n All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. \n #LI-Hybrid

Recruitment Account Manager - Temporary Division Location: Birmingham (UK-wide travel required) Hours: 38.75 hours per week (must be flexible) Salary: Negotiable \n Baltic Recruitment is a leading North East based recruitment and staffing provider, partnering with both SME and Blue-Chip clients across multiple sectors. Due to continued business growth, we are seeking an experienced Recruitment Account... \n \n ZIPC1_UKTJ

If you are a commercial insurance professional who enjoys managing established client relationships, handling larger cases with a bit more depth and acting as the steady point of contact clients rely on, this should be worth a look. This Corporate Account Manager role would suit someone who is comfortable looking after a broad portfolio of corporate clients, coordinating renewals properly and keeping business moving in a way that feels organised, informed and commercially sound. \n This is not a role built around noise or unnecessary theatre. It is about managing corporate insurance relationships well, understanding what matters to clients and making sure the service behind the account is consistent. For the right person, it offers a good balance of client contact, technical handling and the chance to be part of a broking environment with genuine market presence. \n The opportunity \n The focus here is corporate client management, so this role should appeal to someone who already understands the servicing demands that come with larger and more complex commercial insurance accounts. You will be dealing with clients who expect their broker to stay close to the detail, manage renewals properly and provide clear advice across the life of the account. \n It is the sort of role that suits someone who likes being central to the relationship. You will need to be comfortable working with internal broking teams, insurers and clients, while making sure service standards remain high and communication stays clear. If you have reached the point where you want a stronger platform, broader support or more weight behind the proposition you are representing, there is likely to be a lot to like here. \n What the role involves \n\n • You will be responsible for managing a portfolio of corporate commercial insurance clients, supporting renewal strategy, day-to-day servicing and the wider development of each account. The work is likely to involve a mix of client contact, insurer negotiation, internal coordination and policy oversight, with a clear expectation that you will keep things running smoothly and professionally.\n, • This is not a purely administrative handling role, but nor is it a pure sales position. It sits in that valuable middle ground where client management, judgement and technical awareness all matter. It should suit someone who likes building long-term relationships and takes pride in delivering a high standard of service across more substantial accounts.\n\n Key responsibilities \n\n • Manage a portfolio of corporate commercial insurance clients\n, • Oversee renewals, mid-term adjustments and general account servicing activity\n, • Work closely with clients, insurers and internal colleagues to maintain service quality\n, • Support renewal strategy and placement discussions across a range of commercial risks\n, • Prepare and review documentation, reports and policy records accurately\n, • Help identify opportunities to strengthen retention and develop client relationships further\n, • Act as a dependable point of contact for clients and internal stakeholders\n\n Who this role could suit \n\n • An experienced Account Handler stepping into, or already operating in, an Account Manager capacity\n, • A Corporate Account Manager with commercial broking experience across mid-market or corporate clients\n, • Someone comfortable managing larger, more complex commercial insurance accounts\n, • A broker who values client service, structure and consistency\n, • An insurance professional who wants a role with substance, stability and room to grow\n, • Someone who is credible with clients and calm under pressure\n\n You do not need to be overly polished or overly sales-led to do well here. You do need to be dependable, commercially aware and able to build confidence through the quality of your work and the way you manage relationships

Account Manager\n \nAccount Manager / Software / Remote Work / Retail \n \n£75,000 - £85,000 + Bonus & Benefits\n \n \nAn account manager role within a company in the software space, rapidly and sustainably growing, they are looking for an account manager to become part of a dynamic sales team and play a key role in the development of the business.\n \n \nIn the role you will be responsible for:\n \n* Nurturing key relationship...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Water Hygiene Account Manager \n Location: Midlands \n Salary: £35,000-£45,000 + commission \n An established and innovative organisation within the water treatment industry is seeking an Account Manager to join its growing team. With over 30 years of success, the company delivers cutting-edge water hygiene, treatment, and compliance solutions across sectors including healthcare, education, and commercial environments. This Account Manager role offers excellent opportunities for development, progression, and long-term career growth within a supportive and forward-thinking business. \n Benefits \n\n • Structured training and development programme\n, • Competitive salary\n, • Clear career progression pathways\n, • Supportive, team-focused culture\n, • Opportunity to work on high-profile projects across the UK\n, • Commission structure\n\n Key Responsibilities \n\n • Manage multiple projects using structured methodologies\n, • Coordinate engineers, subcontractors, and suppliers across sites\n, • Oversee risk assessments, water sampling, and remedial works\n, • Monitor budgets, timelines, and overall project performance\n, • Conduct site audits and ensure health & safety compliance\n, • Act as the primary point of contact for clients\n\n Requirements \n\n • Experience in an Account Manager or project management role, within water hygiene\n, • Strong knowledge of legionella control and compliance standards\n, • Excellent organisational and communication skills\n, • Full UK driving licence\n\n Apply now or contact Mollie Caswell at Penguin Recruitment for more information.

Company description:Khne + Nagel (AG & Co.) KGJob description:? Are you passionate about sales and looking to make a real impact in the world of logistics? Were seeking a dynamic Freight Account Manager to join our market-leading International Road Logistics team. If you're driven to win new business, deliver exceptional service, and help our clients thrive, we want to hear from you! Apply now to take your career to the next level with a company that values growth, innovation, and accountability.We are currently recruiting for a Freight Account Manager to join our highly successful, market-leading International Road Logistics team. Due to continued growth and investment, we are seeking a Sales Executive who will be responsible for generating new business and promoting our freight services to both potential clients and existing customers. This role will encompass full account management, from initial telesales through to delivery, with the Account Manager expected to drive profit growth through effective customer management.We are looking for enthusiastic, innovative, and motivated individuals with a genuine passion for sales. The ideal candidate will go the extra mile to understand the unique needs of each customer, providing a tailored account management service that adds real value to their business. The role also requires offering unrivalled accountability within the industry.How you create impact Generate new prospect leads and new accounts over the telephone and face-to-face.Role will involve Telesales, Face to Face selling (B2B), Negotiations and Presentations.Consistently grow the gross profit and achieve the targets as set out in the Account Manager Scheme.Achieve Sales productivity and revenue targets.Provide a high level of internal and external customer care.Provide customers with accurate and cost effective quotations.Prepare weekly/monthly figures of sales activity as instructed by the Branch Manager.Profile description:What we would like you to bring Experience working in a proactive telesales or cold calling sales role ideally with Outbound telesales experience.Previous logistics experience is beneficial, but were equally open to motivated individuals looking to step into the sector.Experience of generating own sales leads would be beneficial.Experience of working to targets and KPIs.GCSE Maths and English Grade C or above (or equivalent).Strong administration and organisation skills.Ability to influence others.Full Driving License.We offer:What's in it for you If you would like to become a valued member of our team, we will make sure that youre rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization.Company Car: Enjoy a hassle-free commute with a company car.TPBN1_UKTJ

Account Manager - Broker \n Location : Ideally Birmingham or Northampton. Sawbridgeworth, Manchester or Halifax also considered for the right candidate. \n Salary : negotiable depending upon experience \n \n Brown & Brown is hiring an Account Manager (Trade Credit) to join a large and growing team \n The Role: \n\n • Producing renewal income to target.\n, • Leading and developing relationships with a portfolio of clients for delivery of client satisfaction.\n\n\n, • Managing and coordinating all workflow. Handle client queries professionally and efficiently, ensuring a high level of service.\n\n\n, • Support clients with all aspects of their policy including credit limit applications, overdue reporting and claims.\n, • Identifying client needs, formulating broking presentations to insurance markets and producing client reports.\n, • Providing comprehensive policy briefings to clients.\n, • Seeking out growth and new business opportunities including cross-selling opportunities within the Brown & Brown Group.\n, • Stay up-to-date on market conditions and the insurance markets.\n, • Maintaining accurate client records in Acturis or other relevant systems.\n, • Adhering to all internal policies and procedures, regulatory requirements and laws.\n\n \n\n • You will Need:\n, • Understanding of Trade Credit Insurance principles, the credit insurance market and policy structures.\n, • Strong organisational skills with high attention to detail.\n, • Excellent communication and interpersonal abilities.\n, • Ability to manage multiple tasks and meet deadlines in a fast-paced environment.\n, • Ability to work independently as well as part of a team.\n, • Meticulous with a keen eye for detail.\n, • Ideally familiar with credit insurers' on-line systems and proficient in MS Outlook and Word.\n\n \n This role would ideally suit an experienced Account Handler/Account Executive looking to make that next career move.

Are you an experienced Service, Maintenance, Technical Support, Applications or even Sales Engineer with a good hands-on mechanical engineering background (either by education or time-served) who wants to build a career as a customer facing, Technical Account Manager? We offer extensive training and development opportunities within our multinational operation. We're very open on your sector experience, but are particularly interested in those with a heavy industrial engineering background. This is a hybrid role, so if you're located within a couple of hours of Coventry, click to find more! BASIC SALARY: Up to £45,000 BENEFITS:· Annual bonus based on performance · Fully Expensed Car · Good Holiday Package · Access to the full Company Benefits Package including excellent Pension scheme. LOCATION: Coventry COMMUTABLE LOCATIONS: Birmingham, Derby, Nottingham, Leicester, Loughborough, Melton Mowbray, Kettering, Northampton, Milton Keynes, Banbury, Worcester, Wolverhampton, Rugby, Daventry, Luton, Sheffield, Oxford, Cambridge, Peterborough,Cheltenham, Gloucester, Worcester, Stoke on Trent JOB DESCRIPTION: Technical Account Manager, Mechanical Field Service Engineer, Maintenance Engineer - Machinery, Industrial Capital Equipment, Manufacturing We are investing in the hire, training and development of a Mechanical Field Engineer, who will develop and maintain relationships (from an engineering perspective) with circa 15-20 Key Account OEM and End User clients. The Technical Account Manager role will be split between scheduled 'technical' meetings with key account decision makers and reactionary meetings generated through the following up of enquiries, and networking through existing key accounts. These meetings will be varied and will include offering training, technical support, reacting to quality issues, offering expert advice and technical solutions to engineering problems. We prioritise face to face engagement where possible. In this role, the expectation of our Technical Account Manager is circa 20 visits a month. Scheduled work is arranged by you, where the frequency depends on the seniority of the client (some of our high profile accounts receive circa 24 scheduled appointments a year). Much of this work, is providing expert training and induction to educate customers on how to get the best out of our solutions and identify potential concerns before they arise. PERSON SPECIFICATION: Technical Account Manager, Mechanical Field Service Engineer, Maintenance Engineer - Machinery, Industrial Capital Equipment, Manufacturing · An experienced Service, Maintenance, Technical Support, Applications or even Sales Engineer with a good hands-on mechanical engineering background (either by education or time-served). · You're a qualified Mechanical Engineer (ONC, HNC or HND +) · You need a strong (and ideally broad) Mechanical Engineering understanding with excellent inter-personal skills. · You'll be happy and able to manage your own diary, book appointments with circa 10-20 key accounts, and represent the company to these decision makers as a 'face of the brand.' THE COMPANY: We are a multi billion pound, worldwide manufacturer of precision engineered mechanical components supplied to original equipment manufacturers (OEMS) within the Off Highway, Quarrying Machinery, Rail, Heavy Duty Bus and Truck, Automotive Passenger and Light Vehicle Manufacturers (OE and aftermarket), Aerospace, Mining, Energy, and Construction equipment markets and through their OES suppliers and industrial distributors. PROSPECTS: · Outstanding technical and commercial training programmes bespoke to your personal development. Ultimately you will become a specialist within a particular market/s and specific product portfolio. · The demographics within our European service engineering operation offer the genuine opportunity for career development. · An active policy of promotion from within and offer the genuine opportunity for career development both within Europe and worldwide. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Account Manager, Sales Engineer, Technical Sales, Technical Customer Support, Mechanical Field Service Engineer, Mechanical Maintenance Engineer, Mechanical Fitter, Technical Specialist, Repair Engineer, Fault Finding Technician, Commissioning Engineer, Installation Engineer, Precision Engineering, Applications Engineer INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. \n Ref: SP18513, Wallace Hind Selection

Motor Complaints Team Manager \n Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues \n Contract: Full-time, Permanent \n \n About Us \n At BNP Paribas Personal Finance, we're part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly. \n \n The Role \n We're looking for an experienced Motor Complaints Team Manager to lead and develop a high-performing team responsible for delivering fair, timely and customer-focused complaint resolutions. You'll drive operational performance, coach and support your team, and ensure every complaint is managed with empathy, professionalism and in line with FCA regulations and Consumer Duty requirements. \n \n Key Responsibilities \n\n • Lead, coach and develop a team of Complaints colleagues, creating a culture of accountability, continuous improvement and excellent customer outcomes.\n, • Drive team performance against key operational measures, ensuring complaints are resolved within regulatory timescales and quality standards.\n, • Support the investigation and resolution of complex complaints, acting as an escalation point where required.\n, • Use complaint insights and root cause analysis to identify trends, improve processes and enhance the customer experience.\n, • Ensure regulatory compliance, effective risk management and the appropriate support of vulnerable customers.\n, • Collaborate with internal stakeholders and external partners, including the Financial Ombudsman Service where appropriate, to deliver fair customer outcomes.\n\n \n Skills & Attributes \n\n • Proven people leadership experience within Complaints, Customer Operations or a regulated financial services environment.\n, • Strong coaching and performance management skills with the ability to develop and motivate high-performing teams.\n, • Good understanding of FCA regulations, Consumer Duty and complaints handling within financial services.\n, • Strong analytical skills with experience using MI and complaint trends to drive continuous improvement.\n, • Excellent communication, decision-making and stakeholder management skills.\n, • Resilient, organised and customer-focused, with the ability to balance empathy, commercial awareness and regulatory requirements.\n\n \n What's in it for you \n As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include: \n\n • Competitive salary and comprehensive package, contributory pension, and health cash plan.\n, • Opportunity to buy/sell holiday giving you even more control over your work-life balance.\n, • Flexible benefits including private medical insurance and lifestyle discounts.\n, • A culture that values collaboration, development and wellbeing.\n, • Performance-related bonus scheme.\n, • Hybrid working with excellent learning and development opportunities to support your career.\n\n \n Could this be you? \n Making a positive impact is at the heart of everything we do. We're looking for people who live by our values, who are Positive, Brave and Own It. \n Don't let confidence hold you back. You don't need to meet every requirement—if you have around 75% of the skills and the right attitude, we'd love to hear from you. \n Apply now to join a team that makes a real impact. \n Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers \n \n Your Application Journey \n\n • Call with our Talent Acquisition team\n, • Informal chat with the Hiring Manager\n, • Competency-based interview including a short presentation (90 minutes)\n\n \n We aim to complete the process within 3–4 weeks, depending on availability. If you're not shortlisted, we'll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon. \n \n Equal Opportunities \n We're committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation or background.

Want to take the next step in your travel career and lead the sales & operational performance of a successful tour operator's contact centre team? Are you a commercially driven Sales & Operations Manager who thrives on improving sales, performance, customer service and operational efficiency? Do you have the leadership skills to manage managers, drive accountability and take control when things don't go to plan? I am looking for an experienced Call Centre Operations Manager to join a successful Birmingham based tour operator, where you will take overall responsibility for the day-to-day operational performance of the business. From driving sales conversion and revenue performance through to overseeing after-sales, ticketing, customer service and operational support, this is a key leadership role with real influence across the business. \n \n THE JOB: \n • Taking overall responsibility for sales performance and operational delivery across the business. \n • Leading and managing Operational Department Managers, ensuring strong performance, accountability and engagement. \n • Driving sales conversion, productivity, revenue per call and overall commercial performance. \n • Monitoring daily, weekly and monthly KPIs, identifying performance gaps and implementing corrective action. \n • Overseeing Sales, After-Sales / Customer Service, Sales Support, Offline Support, Ticketing & Processing and Administration. \n • Ensuring smooth processes and effective handovers across the full customer journey, from initial enquiry through to post-sale support and ticketing. \n • Overseeing after-sales service and ticketing accuracy, ensuring issues are resolved efficiently and within agreed SLAs. \n • Reducing errors, delays, rework and customer complaints through strong performance management and process improvement. \n • Producing and analysing management reports covering sales performance, conversion, revenue, cancellations, amendments and year-on-year comparisons. \n • Using data and insight to identify opportunities for improvement and increase operational efficiency. \n • Acting as the senior operational lead during crises, including supplier failures, flight disruption, system outages and high-volume customer incidents. \n • Coordinating cross-departmental responses during operational incidents and ensuring clear communication throughout. \n • Overseeing operational recovery, including rebookings, refunds, ticketing amendments and the resolution of backlogs. \n • Conducting post-incident reviews and developing effective contingency and business continuity plans. \n • Ensuring systems, processes, website content, sales messaging and call routing remain accurate and effective. \n • Maintaining high standards of quality, regulatory compliance and GDPR across all operational departments. \n • Supporting the introduction of new products, initiatives and system changes. \n \n EXPERIENCE REQUIRED: \n To be successful in this role, you will have proven experience managing performance within a call-centre or contact-centre environment, ideally within travel or a tour operator environment. You will be a strong commercial leader with a proven track record of driving sales performance, conversion and operational efficiency. You will need to be confident managing managers, coaching and developing teams, analysing performance data and making informed decisions under pressure. Excellent problem-solving skills are essential, as is the ability to take ownership during operational crises and ensure the business continues to deliver for its customers. \n \n THE PACKAGE: \n You will receive a competitive salary circa £35k pa - £40k pa DOE. This is a fantastic opportunity to take a senior operational leadership role within a successful travel business, with the opportunity to make a genuine impact on sales performance, customer experience and the overall efficiency of the operation. \n \n INTERESTED: \n Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on 0121 450 9776 or claire@traveltraderecruitment.co.uk. Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities, so do submit your CV to us! You must have full rights to work in the UK. We have a high volume of applications, so unfortunately we are unable to reply to unsuccessful applicants. \n

Enjoy a career without limits, earning up to 75% of your billing. \n \n We are seeking legal professionals that are keen to work on a consultancy, fee sharing basis. \n \n Taylor Rose is a top 60 law firm with offices nationwide. We are offering you a unique opportunity to take back control of your life and earnings. Choose to work from home, one of our offices or both! \n \n We are looking for individuals and groups of Solicitors, who have expertise in Private Client Law with 3 years PQE + to join our consultancy. \n \n Why choose us? \n \n\n • Earn up to 75% of what you bill; your split will not drop below 70%.\n, • Choose your own clients, fees, hours and volume of work.\n, • Work from home, 100 days access to hot-desking facilities.\n, • PII cover up to £20 million.\n, • Free online access to Westlaw and Practical Law precedents\n, • Access to nationwide offices and meeting rooms.\n, • Free calls through our app.\n, • Immediate access to our accreditations.\n, • Fully optimised CMS and electronic systems.\n, • Access to business development.\n, • Dedicated liaison team.\n, • Technical head for ops, legal support and training.\n\n \n And much more. \n \n So, if you want a career without limits and freedom, then we may be your next move. \n \n To find out more, contact us now to chat confidentially with one of our advisors. \n \n PS If you have less than 3 years experience you may be able to join us as a fee earning consultant, contact us for more details.

Are you enthusiastic about delivering exceptional customer service? Do you excel at staying composed while communicating and solving problems to ensure customers feel supported? If so, join us as a Customer Service Advisor and enjoy all the rewards of working for one of the world’s leading banks. \n \n As well as a salary starting from £25,000 for a 35-hour week you can expect two fixed pay increments of £750 each in your first year (the first after your 6 months’ probation, then at the end of your first year on completion of a competency assessment). We also offer an on-site gym, and ‘lunch on us’ scheme - not to mention an impressive range of company benefits including 25 days’ paid holiday (+ bank holidays), employee discounts and pension/healthcare schemes. We also provide hybrid working which gives you the best of both worlds. \n \n You don’t have to bring us banking or even customer service experience, but there are essential skills that we look for: \n\n • Active listening: listen carefully, retain key details, and accurately understand our customers’ concerns.\n, • Effective communication: clearly communicate information, ask the right questions, and ensure customers understand solutions.\n, • Customer-centric mindset: always aim to deliver a quality service for our customers so they have a positive experience to ensure longer lasting relationships.\n, • Empathy and support: understand the customer’s perspective and tailor your approach accordingly to support.\n, • Resilience: remain calm when dealing with customer questions, competing priorities and a demanding workload.\n, • Accountability: resolve customer queries in-line with policy and guideline.\n, • Following Process: follow procedures or making appropriate escalations where necessary.\n, • Digital Fluency: have confidence and a good capability with technology\n\n \n \n Our application process consists of: \n\n • Online Contact Centre Skills Assessment\n, • A telephone-based Recruiter Interview\n, • Final face-to-face interview with the business and an online Values Based Assessment\n\n \n \n Our Contact Centre is open between 6am to 11pm Monday to Sunday. We have a variety of working patterns created to suit you, including compressed shifts with up to 3 days off each week! For example: Monday to Friday 8am to 6pm one week, and then Monday, Wednesday, Thursday, and Sunday 8am-6pm the next. This shift offers an alternating pattern each week allowing you more freedom and flexibility on your days off. If successful in your application, an appropriate available shift pattern will be discussed with the team. \n \n We operate a hybrid working environment, which means you will work at our office in Birmingham some of your time and then remotely from home. To be able to work from home, you will need to ensure you have a suitable office set up which includes a desk and a chair in a location which is free from the interruptions of day-to-day life. We will provide you with the technology required to do your role, but you’ll need to have a home Fibre Broadband connection with a minimum speed of 10MPS. \n

Date Posted:\n \n2026-07-20\n Country: \n \nUnited Kingdom\n Location: \n \nOtis Birmingham, Black Country House, Rounds Green Road, Oldbury, B69 2DG, UK.\n \nAccount Manager\n \nMidlands\n \n \nWould you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?\n \n \nOtis is growing and we are recruiting an Account Manager to cover the territory and reporting to the Op...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

At Thrislington Cubicles, we've been crafting the worlds best toilet cubicles from our UK-based factory since the 1960s. With over 50 years of experience, weve developed a reputation for delivering precision-engineered, hand-finished products that are custom-built for each individual space, like a Savile Row suit, made to measure and built to last. Many of our team members have been with us for decades, and their expertise drives the quality were known for.We are proud to be part of Bobrick Washroom Equipment Inc, a global leader in commercial washroom solutions. As part of the Bobrick family, we combine the strength and stability of a global organisation with the craftsmanship and service of a proudly British manufacturer.Our products are tested rigorously before launch, allowing us to offer an industry-leading warranty and an outstanding after-sales service. Unlike many in our sector, we dont just manufacture, we supply, install, and support projects worldwide to ensure every installation looks as good as it was designed.SummaryThe Customer Service Assistant will play an important role supporting the Logistics Department within the Deeside Division. Responsibilities include handling inquiries, processing orders, and maintaining accurate records, and assisting with administrative tasks that support daily operations. The role involves collaboration with the logistics team to coordinate shipments and resolve issues. This individual must be a team player and work in a cooperative and supportive manner. This position reports to the Service and Logistics Manager.Customer Service Responsibilities:Monitor email service requests from external customers, which include contractors, distributors, and site management. Using email and within the boundaries of company policy acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.Monitor email and MS Teams service requests from internal customers, which include cross functional division departments, UK and overseas based sales managers and management. Using email and MS Teams acknowledge receipt and answer where appropriate, reallocating, or escalating queries when required.Receive and triage general enquiries, acknowledge receipt, and allocate to the appropriate department or person.Provide a daily shipping update to all customers with export orders in transit.Access and escalate complaints as required to the relevant department management.Manage projects start and coordinate with relevant functions, beginning at the specification phase and continuing through purchase order receipt, drafting coordination, manufacturing release, and final shipment; ensuring continuity, alignment, and proactive oversight from pre-order engagement through project completion.Review and interpret CAD drawings to support customer discussions and identify risks, discrepancies, or missing information in drawings via phone calls or emails.Provide technical support and troubleshooting for field-related inquiries to resolve issues and guide customers through solutions.Maintain in-depth knowledge of company products to make informed technical and operational decisions; advise clients and colleagues on product applications.Addresses complaints and requests from distributors and field teams, assess their needs, and process orders to fulfil those requirements accurately and efficiently.Engage in hands-on technical learning to stay current with product and system developments.Review and validate purchase orders against quotes, approved layouts, specifications, and contractual requirements to ensure entry into CSI is accurate for processing and invoicing.Ensure scope alignment between architectural drawings, distributor expectations, and Thrislington product capabilities.Proactively manage project timelines including drafting approval cycles, revision control, material trigger points, production scheduling, and shipping milestones. Communicate any failed or at-risk ship dates to the C/S Manager.Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.Provide accurate and timely responses to inquiries related to pricing, specifications, lead times, installation expectations, and order status.Proactively communicate production updates, potential delays, or scope concerns to ensure transparency to their manager and Operations teamHandle escalated concerns with diplomacy, professionalism, and solution-oriented communication. Ensure all communications reinforce alignment between customer expectations and operational capabilities. Investigate customer complaints related to quality, delivery, documentation errors, or specification discrepancies and provide feedback to the relevant party for CCR entry.Monitor revisions that may impact cost, material usage, or production timelines and update CSI based on revisions provided from CAD or Sales. Maintain comprehensive project documentation within ERP/OMS systems to ensure traceability and audit integrity.Perform order entry into the organizations ERP system in a timely manner with a high degree of accuracy.Initiate and process return authorizations (RMA) in accordance with company policies and warranty guidelines and communicate clearly with customers regarding return procedures, credit timelines, and replacement expectations.Logistics and Administration Responsibilities:Support the administration of new projects, this includes adding and maintaining changes to the Master Production Plan, in advance of further manufacturing scheduling by the logistics and/or planning manager.Update and maintain changes to the Master Delivery Plan for approval by the Logistics Manager.Coordinate the export collections with the freight forwarding company. Provide all relevant export documentation required for each shipment, such as commercial invoices, ensuring the goods meet all compliance requirements for shipping.Visit the Chamber of Commerce to complete export documentation as required.Coordinate UK direct deliveries with sites and contractors and complete induction forms as required.Communicate late changes or requests to the Deeside despatch team using the designated MS Teams channel as required.Support and assist fleet management with booking vehicle services, maintenance and MOT tests for Thrislingtons delivery and installation team.Manage incoming vehicle fines, e.g. parking charges, speeding fines, and communicating necessary payroll deductions with Human Resources as required.Administer the RingGo, London congestion charge and fuel cards when required.Distribute job schedules to the offloading team on a weekly basis.Using nominated courier companies arrange the shipment of finished goods, including hardware, replacement parts, etc. Provide the ship date and shipment tracking information to relevant parties when shipment has been arranged.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceSecondary school level of education, with Mathematics and English GCSEs at grade A- C or Grade 4 +Excellent communication skills; both written and verbal ability to operate in a fast-paced open office environment2+ years of experience in customer service, order management, or project coordination within a manufacturing or distribution environment.Demonstrated skills in the following areas: team/project leadership, professional oral and written communication, and analytical problem solving.Proficient with computer software programs including Excel, Work, and PowerPoint.Experience working with ERP systems (e.g., order entry, production coordination, inventory visibility).Strong interpersonal skills and the ability to work effectively on their own and in a team environment with employees in all environmentsExcellent organisation skills and the ability to manage multiple tasks at any one timeLanguage SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Must have the ability to effectively present information and respond to questions from groups of department employees, managers, clients, customers, and vendors.Mathematical SkillsAbility to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.Work EnvironmentFast-paced environment handling multiple customer enquiries and requests.Interaction with customers via phone, email, live chat, or face-to-face.Collaborative team setting working closely with colleagues and supervisors.Use of customer service software, EPR systems, and internal communication tools.Target-driven role with service level and response time expectations.Professional and customer-focused atmosphere requiring clear communication and problem-solving skills.Requires the ability to remain calm, organised, and positive when resolving customer issues.Physical DemandsProlonged periods of sitting at a desk and working on a computer.Frequent use of a telephone, headset, and computer systems.Ability to type and navigate multiple systems simultaneously.Occasional standing or moving around the workspace as required.Ability to maintain focus and attention to detail for extended periods.May require handling light materials such as paperwork, files, or small office supplies.Ability to communicate clearly with customers verbally and in writing.Capability to manage repetitive tasks in a busy customer service environment.Why join Bobrick / Thrislington?Youll enjoy the stability of a long-established company combined with the growth opportunities of a global leader. We offer a supportive and inclusive culture, competitive benefits, and the chance to contribute to sustainable solutions that make a difference worldwide. If youre seeking a career where you can make an impact, grow your skills and contribute to a company built on innovation, integrity, and sustainability, Bobrick/Thrislington is the place for you. Together, were shaping the future of washroom design, one project at a time.Legacy & Leadership Over 100 years as a global leader in washroom solutions.Purpose-Driven Impact Products that improve hygiene, accessibility & sustainability worldwide.Growth Opportunities Training, mentorship & career advancement.Inclusive Culture Collaborative, respectful, and diverse workplaceSustainability Commitment Supporting green building and environmental stewardship.Stability with Reach Privately held, established brand with international presence.Our CultureWe view our culture as a competitive advantage and a foundation for continued success. Our positive and supportive culture encourages our people to do their best work every day. Bobrick/Koala respects work-life balance, has a strong commitment to employee development and attributes its success to five core values and their alignment with its employees, suppliers, sales representatives, distributors and other channel partners. We are dedicated to:Do the right thing: Conduct all aspects of business honestly, ethically, and responsibly.Offer the best value: Provide products and services which best meet each customer's needs.Treat everyone with dignity and respect. Embrace all backgrounds and experiences, promote equity, and be inclusive. Help each employee develop and achieve their potential.Foster a fearless and trusting culture.Continuously improve everything we do.Benefits:Monday - Friday 8:30am - 5pm20 days holiday (plus 5 for Christmas shutdown), plus bank holidaysCompany matched pension upto 5%Company bonusDental SchemePrivate Medical InsuranceService recognition programNo terminology in this advert is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we are pleased to accept applications from all sections of the community. Any qualifications listed are indicative and we confirm that we are willing to accept applications from people holding equivalent qualifications.TPBN1_UKTJ

Onsite Account Manager \n Location: Coleshill \n Salary: Up to £32,000 per annum DOE \n Hours: 40 hours per week (flexibility required) \n Start Date: Immediate \n EXCITING CAREER OPPORTUNITY! \n Omnia Resourcing is seeking an experienced and proactive Onsite Account Manager to join our team Coleshill. This pivotal role involves managing the day-to-day operations of our temporary workforce, ensuring client satisfacti... \n \n ZIPC1_UKTJ

Role : SEO Account ManagerLocation: Birmingham (Hybrid)Salary: £27,000-£32,000 per annum (depending on experience)We're looking for an ambitious SEO Account Manager to join our growing digital marketing agency in Birmingham. This is a hybrid role offering the opportunity to work with a diverse portfolio of clients while developing your technical and strategic SEO skills.The RoleAs an SEO account manager, you'll support the planning, execution, and optimisation of SEO campaigns across a range of client accounts. Working closely with the wider digital marketing team, you'll help deliver measurable growth in organic traffic, rankings, and conversions.Key ResponsibilitiesManage day-to-day SEO activity across multiple client accounts.Carry out keyword research, technical SEO audits, and competitor analysis.Implement on-page SEO recommendations and content optimisation.Monitor website performance using Google Analytics, Google Search Console, and SEO tools such as Ahrefs, SEMrush, or Screaming Frog.Produce regular performance reports and communicate results to clients.Work collaboratively with content, PPC, web development, and design teams.Keep up to date with industry trends and search engine algorithm updates.About YouAt least 2 years' experience in an SEO role.Agency experience is highly desirable.Account management or client-facing experience is preferred.Strong understanding of technical and on-page SEO best practices.Experience using industry-standard SEO and analytics tools.Excellent communication and organisational skills.Able to manage multiple projects and priorities effectively.What We OfferCompetitive salary of £27,000-£32,000 depending on experience.Hybrid working with a Birmingham office.Ongoing training and career progression.Supportive and collaborative agency environment.Company pension.Regular team socials and wellbeing initiatives.25 days holiday plus bank holidays.Opportunity to work with a varied and exciting client portfolio.If interested please apply with an up-to-date CV to be considered.Hiring NOW!!TPBN1_UKTJ

Onsite with a Key Client- Deeside£30,000 per annumMonday-Friday | 7:00am-3:30pmPermanent, Full-TimeAre you organised, people-focused, and looking for a role where no two days are the same?We're looking for an Onsite Account Manager to manage the day-to-day relationship between our agency, client, and temporary workforce. This is a varied role that combines recruitment, workforce management, administration, payroll, and client engagement.No previous recruitment experience is required. Full training will be provided, making this a fantastic opportunity for someone who is confident, organised, and keen to develop their career.Key Responsibilities Managing recruitment and onboarding activities to meet client requirements.Supporting and engaging with the temporary workforce, including completing regular reviews.Processing weekly payroll and ensuring accurate administration records.Monitoring, tracking, and reporting on key performance indicators (KPIs).Building and maintaining strong relationships with client stakeholders.Leading weekly operational meetings with the client.Conducting monthly service reviews and quarterly business reviews.Ensuring high levels of service delivery across the account.What We're Looking For Excellent communication and relationship-building skills.Strong organisational skills and attention to detail.Ability to manage multiple priorities in a fast-paced environment.Confidence using Microsoft Office and learning new systems.A professional, proactive, and customer-focused approach.Previous recruitment experience is beneficial but not essential.What's On Offer? ? Full training provided? Online GP access? Life insurance? Eye care support? Annual flu jabs? Employee Assistance Programme (EAP)? Supportive and friendly team environmentApply today!Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://Many ThanksTPBN1_UKTJ

Recruitment Onsite Account Manager \n Omnia Resourcing is seeking an experienced and proactive Onsite Account Manager to join our team Coleshill. This pivotal role involves managing the day-to-day operations of our temporary workforce, ensuring client satisfaction, and driving performance to meet business objectives. \n Key Responsibilities as Onsite Account Manager: \n\n • Proactively manage operational issues i...\n\n \n ZIPC1_UKTJ

Regional Account Manager (Medical Equipment) \n £45,000 - £55,000 + Company Benefits + Company Car + Fuel Card + Training + Company Bonus \n Birmingham - Remote / Midland & South patch \n Are you an account manager or similar from a medical equipment background looking to join an expanding, independent medical equipment company where you will provide bespoke solutions across a national patch receive ongoing training on advanced equipment and increase your earnings through company bonuses? \n Established over 30 years ago, this leading independent biomedical engineering specialist provides medical device supply, maintenance, training and lifecycle management services. Supporting NHS Trusts, private healthcare providers and clinical organisations across the UK, the business generates annual revenues of around £35 million while continuing to invest in innovation and growth. \n In this role, you will develop new business opportunities across the UK healthcare sector, working with NHS Trusts, private hospitals and other healthcare providers to deliver tailored service solutions. You will build long-term client relationships, identify opportunities for upselling and cross selling, prepare proposals and tenders, collaborate with engineering and operational teams, and manage opportunities from initial enquiry through to contract award while driving business growth. \n This role would suit an Account Manager or similar from a medical equipment background looking for a field-based role where they can grow key accounts, win new business and represent an established industry leader across the UK. \n THE ROLE: \n\n • Develop new business opportunities across NHS Trusts, private hospitals and healthcare providers\n, • Manage and grow existing customer accounts through upselling and cross selling\n, • Prepare proposals, quotations, tenders and service agreements\n, • Build long-term relationships with key stakeholders and decision-makers\n, • Work closely with engineering and operations teams\n, • Remote role with UK travel, attending the Birmingham office once per month (37.5-hour week)\n\n THE PERSON: \n\n • Account Manager, Business Development Manager or similar\n, • Background in medical devices, medical equipment or biomedical engineering\n, • Experience selling into the NHS or private healthcare sector\n, • Full UK Driving Licence\n, • Able to travel nationally and attend the Birmingham office once per month\n\n Reference: BBBH26490 \n Healthcare, Medical, Equipment, Biomedical, Engineering, NHS, Private Healthcare, Account Manager, Business Development, Sales Manager, B2B, Field, Tenders, Procurement, CRM, Birmingham, West Midlands, Remote, Wolverhampton, Dudley \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. \n We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications and skill set. \n Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Full TimeBirmingham, West MidlandsPosted 2 weeks agoReturn to Job SearchWater Hygiene Account Manager Location: MidlandsSalary: 35,000-45,000 + commissionAn established and innovative organisation within the water treatment industry is seeking an Account Manager to join its growing team.With over 30

We are looking for a dynamic Account Manager to manage and grow our business. This role will be responsible for delivering profitable growth through strong customer relationships, effective joint business planning and best-in-class execution across range, promotions, marketing and availability.

IT Recruitment Account ManagerAre you an IT, tech or digital recruitment consultant looking to escape the pressures of 360, but still wanting to perform a client-facing role with healthy commission?Perhaps you are in an internal talent acquisition role, but craving the variety of agency without the

Job Function: Pharmaceutical SalesJob Sub Function: Sales – Immunology (Commission)Job Category:Business Enablement/SupportAll Job Posting Locations:Birmingham, England, United Kingdom, High Wycombe, Buckinghamshire, United Kingdom, Leeds, West Yorkshire, United Kingdom, Liverpool, England, United

As an Assistant ClubHotel Manager, you will be second in command to the Hotel Manager and an integral part of our vibrant clubhotel team. Depending on the size of the clubhotel you are offered, you will normally work alongside a fellow Assistant Hotel Manager or Deputy manager. You will be based at

THE PERSON: Account Manager, Business Development Manager or similar Background in medical devices, medical equipment or biomedical engineering Experience selling into the NHS or private healthcare sector Full UK Driving Licence Able to travel nationally and attend the Birmingham office once per mon

We are looking for competent telehandler operators across the Midlannds for soem of our upcoming projects.Commercial Sites) You require valid CPCS and full PPE to be applicable to our jobs.

Telehandler operators required to work on several Construction sites in the Birmingham, Coventry & Warwick areas Must hold Telehandler licence (CPCS or NPORS) along with relevant on-site experience £22 - £23 p/h, immediate start Please call Matt on ('number below') Call anytime w

Lynx Employment Services are recruiting for an experienced.This is an excellent opportunity offering an immediate start with the potential for a permanent position following the initial temporary assignment.Applicants must be flexible to work either shift.Operating a telehandler safely and efficient

CSS are looking for a telehandler to start on a project in Birmingham to start from Monday 17th August CPCS / NPORS Previous work references 3 - 4 days work £22 - £23 p/h Please contact the team for more information.

As our Customer Service Manager, you will provide day to day management and support to the Customer Service office and technician teams to provide an exceptional, consistent level of customer service to all partnerships and open market sales customers, and assist the business in maintaining high NHB

As the Account Manager, you will manage a portfolio of NHS customer accounts with the goal of increasing revenue retention and growth, identifying opportunities for expansion and building long-term partnerships. Account Manager (NHS) Birmingham Hybrid Working (2 days per week in office) -£47kpa p

It's about doing right by the customer, following policy, and making every interaction count. Deliver fair, empathetic solutions and ensure timely resolution of customer issues, meeting all regulatory requirements and providing appropriate redress when needed. Achieve 'Competent' status through regu

Customer Service Advisor Wanted! Based in Halesowen Monday to Friday 8am - 5pm (Office based) £12.Temporary to Permanent To excel in this role, you should have excellent customer service and organisational skills, be proactive, and have the ability to multitask effectively.The ideal candi

As an SEO account manager, you'll support the planning, execution, and optimisation of SEO campaigns across a range of client accounts. Monitor website performance using Google Analytics, Google Search Console, and SEO tools such as Ahrefs, SEMrush, or Screaming Frog. This is a hybrid role offering

Working closely with the sales team, software developers, project managers and customers, you will play a pivotal role in understanding customer requirements, conducting site surveys, designing software solutions and supporting projects from initial concept through to successful implementation. Work

Were Hiring: Account Manager Front of House Operations. Front of House Operations team. Working closely with a Senior Account Manager, youll build long-term client partnerships, develop a strong candidate network and play a key role in delivering exceptional service across high-profile hospitality

Complete general office administration and occasional health and safety tasks.

As part of the Customer Service team, you'll play a key role in delivering an outstanding customer experience while supporting the wider sales team. Helping to improve customer service processes. Excellent communication and customer service skills.

Recruitment Consultant / Account Manager – Civils & Construction Location: Dudley About Us – Infocus Resources Infocus Resources is a dynamic and growing construction organisation specialising in skilled manpower solutions across the civil engineering, rail, infrastructure, and general c

Are you an excellent Multi Tasker and organiser of people? Can you keep several things in your head at once? Do you enjoy speaking to people and having an impact each day? If so you may be interested in this role with our client a specialist manufacturer in West Bromwich.As an Account Manager you w

Field Account Manager (OEM / Rail Equipment). With a reputation built on quality, reliability and engineering excellence, the company continues to invest in product development and market expansion, creating an exciting opportunity for a commercially driven Account Manager.

Field Account Manager (OEM / Rail Equipment) £40,000 - £45,000 + Company Car + Company Bonus + Company Technology Package + Remote Working + Career Progression + Training + Company Benefits Bilston // Remote Position Are you an experienced Sales professional looking to join a UK manuf

Position - Service Chemist / Account Manager Industry – Water Treatment Location - Birmingham Salary: £35,000 - £45,000 (DOE) Field/Remote, Company Car/Car Allowance, Bonus/Commission + Excellent Benefits, superb holiday entitlement, remarkable Pension. Purpose of the role An e

Telehandler roles and responsibilities: Drive the Forklift Moving materials around site Assist other trades with materials around site Collecting materials form builders merchantsTelehandler requirements: CPCS or NPORS 2 x references from a previous Telehandler position Minimum of 1 year experien

Position: Account Manager Location: Staffordshire Salary: £35k - £50k (depending on experience) The Company: B1, B2, Digital Print Company The Role: • Act as the main contact for a portfolio of assigned accounts • Build strong relationships with customers • Identify and ac

Recruitment Onsite Account Manager. Key Responsibilities as Onsite Account Manager:. Build and maintain strong relationships with clients, line managers, and temporary staff.

This is a commercially focused role, working closely with major retailers, brand partners and internal teams. Manage and develop relationships with major national retail accounts. The business works with major retail partners across the UK and is continuing to grow its portfolio of products and bran