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Currently undergoing a period of rapid growth through word of mouth recommendations, Smarter Technologies associates are helping senior leaders across Government plan and deliver some of the most exciting and truly transformational programmes required to modernise public services. Windows 10 and Mac

Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. The APS engineer role provides 1st Line and 2nd line support activities both remotely and onsite. Heathrow, with more than 80 millio

Microsoft Solutions Engineer (2nd Line Service Desk Engineer). As an Associate Solution Engineer in the Marketing Cloud team, you will support the sales team in engagements with customers, demonstrating the value of salesforce solutions to different teams, from operational marketing and IT to senior

We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employme

Excellent opportunity for a 2nd Line Support Engineer to join a multinational organisation offering a Monday to Friday Support role, a friendly and welcoming team environment, and the chance to further develop your skillsets!. You'll support hardware, software, and network issues, configure desktops

You will play a key role in shaping our 2nd line of defence strategies for Credit and Country risk, enhancing risk frameworks, tools, and analytics, and balancing risk with growth as we expand across regions and support core commercial activities globally. Deep understanding of credit principles, fi

This is a pivotal 2nd Line of Defense role, accountable for oversight of client lifecycle processes (KYC/EDD), regulatory remediation, and managing Skilled Person (s166) reviews. You will drive quality assurance strategy, lead regulatory interactions, and support the continuous enhancement of compli

Keywords – IT Support, 1st Line Support, IT, Computer Engineer, 2nd line support, coding, IT Support Engineer, Azure, SharePoint, Entra, NetSuite, Suite Script, SQL, JavaScript, Freemarker, JavaScript, Python, Power Shell, SQL Query, Excel, VBA, London, West London. Reporting to the IT Manager we

A proactive, problem-solving mindset and ability to work independently. Provide 1st and 2nd line technical support for desktops, laptops, mobile devices, printers, and network issues. Troubleshoot issues with Windows OS, Microsoft , and standard business applications.

This role offers exposure to the full IT landscape, not just a subset of the technology, and will suit a professional who enjoys working in a fast-paced technical environment, learning new technologies, as well as sharing knowledge, and mentoring junior staff, to help us grow and develop the new gen

An exciting opportunity has arisen for a skilled 1st & 2nd Line Support Technician to join a leading independent European Private Equity fund. You should have a service-oriented mindset, be independent and driven, and possess excellent communication and presentation skills. An exciting opportunity h

What Youll Do Provide 2nd and 3rd-line support for post production hardware and software Administer servers, desktops, storage (RAID/NAS) and AWS environments Manage insta.

IT application support or related role. To be the first point of communication for Clients, Customers and Colleagues who may be encountering Application related issues, providing support in a manner that ensures that the credibility of IT is both maintained and enhanced. Provide 1st and 2nd line app

London, England, United Kingdom 1 day ago. London, England, United Kingdom 2 days ago. London, England, United Kingdom 1 month ago.

Our MSP client is looking for a 2nd Line Apple Mac Support specialist to join their team based in London. You will have solid experience of Mac support with JAMF, JumpCloud and Addigy coupled with Windows desktop and server experience. Efficiently manage and prioritise support tickets, ensuring reso

Insight Investment is a leading asset manager focused on designing investment solutions to meet its clients’ needs. Founded in 2002, Insight’s collaborative approach has delivered both investment performance and growth in assets under management. Insight manages assets across its core liability-

We have a fantastic new job opportunity for a Field Based 1st Line Support Engineer / IT Technicanwith some 2nd Line Support experience is required to visit client sites in Central London to carry out basic IT support duties such as installing and upgrading hardware in PCs and Laptops, rolling out n

Act as the 3rd line escalation point, ensuring prompt resolution of technical issues escalated by 2nd line support engineers and project/account managers. About the job 3rd Line Support Engineer (Remote). We are looking for a highly skilled 3rd Line Support Engineer to act as a key escalation point

Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA Support. Investment Banking - Infrastructure Application Support - Linux/Unix/AWS/IBM. Provide 2nd line production operational support for Linux/

You’ll handle a mix of 1st and 2nd line queries, contribute to team leadership, and help drive continuous improvement across our Service Desk. Provide 1st and 2nd line support, resolve escalations, and help drive timely issue resolution. Comfortable with Microsoft 365 and standard service desk too

Educates boys and girls from 3–18, seeking to equip them for life, both now and in the future.

Chalkline are now recruiting for a 2nd Line IT Support Engineer!. We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we’re proud to deliver technical excellence and outstanding service to every client. Be part of a friendly, support

The successful candidate will be a customer-focused 1st / 2nd Line Application Support SME with experience in the financial services sector (preferably insurance), and excellent communication skills. Perm Application Support Analyst, hybrid working, London based insurer, upto £41k base + bonus & be

We are seeking a highly skilled Fullstack Engineer with a strong background in full-stack development to join our new 'rapid delivery' team. This team will have a mixed remit ranging from 2nd line support, iterating on our self-serve offering to rapid (small) feature delivery.

Working as a senior member within the team responsible for the delivery and support of IT services to the following Capital Markets Products Line, providing 1st and 2nd line trade floor support. The Rates E-Trading production Support team provides core technical support to the Rates Fixed Income Tra

You should have a solid foundation in Microsoft technologies (Windows Server, Azure, M), networking fundamentals (DNS, DHCP, firewalls), and experience in a customer-facing role emphasizing communication skills. Handle escalations and 2nd line support tickets via the service desk. Troubleshoot and r

You will be working in a busy team, providing specialist IT support on a 1st line, 2nd line, and face-to-face basis when required. My client based in East London is looking for a 1st-2nd line IT Support Engineer for an initial 6-week contract, fully on-site, 5 days a week, paying £20-23PH inside IR

As the IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst you'll need to be an excellent communicator with strong time management skills. We have a fantastic new job opportunity for anIT Support Engineer / 1st Line & 2nd Line Technical Support Analystwho has experience troubleshooti

In addition to this, as our 2nd Line IT Support Engineer you will be responsible for:. Chalkline are now recruiting for a 2nd Line IT Support Engineer!. You’ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovat

The Southern integrated Delivery (SID) which forms part of the SRE is a fully integrated commercial partnership between AtkinsRéalis, Network Rail, Octavius, VolkerFitzpatrick and VolkerRail and through our collective strength, capability and knowledge we will own and deliver the renewals programme

Candidates with relevant experience or job titles such as IT Technician, IT Service Desk Technician, Helpdesk Support, 1st Line Support Engineer, Microsoft Exchange, IT Support Field Engineer, 2nd Line Support Engineer, Network Support, Microsoft Server, VMware, Hyper-V, and related roles will also

The APS engineer role provides 1st Line and 2nd line support activities both remotely and onsite. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. Your responsibilities and activiti

IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10 / 11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP is required to join a busy Service Desk and provide Helpdesk and Deskside support working onsite at a School in Bat

Cluster IT Support Technician – 2nd Line £22,000 to £27,000 London | Permanent.

An IT Support Analyst / IT Service Desk Analyst with strong 1st & 2nd line IT support experience is required by a leading law firm, to be based in their Central London office. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. Any experience in supp

You will be providing 2nd Line Support, ensuring delivery of IT services and products, and managing all IT hardware, software and IT service requests. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays. Expertise with Windows and Mac, Microsoft O

PC/Server Hardware experience – ability to diagnose and upgrade, both hardware and firmware on PC’s – understanding of Raid configurations, iLO, on servers. End to end ownership of a customer ticket, identifying the underlying cause and managing the implementation of a permanent solution or es

An in-depth knowledge and good understanding of Microsoft Windows OS (Windows 11 & Windows 10), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office. Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technolog

This is a pivotal role supporting both the Head of Compliance and the Senior Risk Manager in overseeing regulatory compliance and operational risk across the business. We are seeking a highly motivated Risk and Compliance Officer to join our 2nd Line of Defence (2LoD) team. Support the Head of Compl

As a key member of the IT support team, you will provide hands-on desktop support up to 2nd line for our Trade Floor operations. Provide 1st and 2nd line desktop support to traders, front-office staff, and VIP users. Support and deploy desktops, laptops, and mobile devices using tools like Intune.

Fixed Term IT Support Analyst, London. IT Support Analyst - macOS and Jamf (1st/2nd Line). Support our tools of the trade:.

Office IT Manager 1st + 2nd Line. We are seeking a talented and experienced First Line IT Support Manager to join our busy office in Aldersgate Street, London, EC1A 4HY. Provide exceptional first-line technical support to end-users, resolving hardware, software, and network issues.

This is a highly technical, multi-disciplined, desktop-focused role where the team is responsible for escalations from the Service Desk (1st Line Support), Video Conferencing Equipment, Printers, and dealing with a wide range of software (approximately 400 applications packaged) and hardware-related

Ability to investigate and resolve complex technical issues using tools like Datadog, Bugsnag, and JIRA, and interpret log data to identify root causes and trends. Champion process improvements and documentation, identifying inefficiencies in support workflows and helping refine the overall incident

Ability to investigate and resolve complex technical issues using tools like Datadog, Bugsnag, and JIRA, and interpret log data to identify root causes and trends. Act as an escalation point for First Line Support, providing advanced technical investigation and resolution for complex or persistent c

A leading trading firm is looking for a desktop support analyst to provide 2nd line and desktop support to Front, Middle, and Back Office users, traders, and VIPs within a ITIL environment. You will act as the first point of contact for deskside and walk-up support, working in a fast-paced and criti

We are seeking an experienced 2nd Line Technical Support Analyst to deliver a responsive, efficient, and customer-focused IT support service. Proven experience in a 2nd Line IT support role, ideally within a desktop support environment. Job Title – 2nd Line Technical Support Analyst (Desktop Suppo

Comfortable working independently and managing multiple tasks. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Man